Hp MFP E52645 User Manual

User Guide

www.hp.com/videos/LaserJet
www.hp.com/support/ljE52645mfp

LaserJet Managed MFP E52645
LaserJet Managed Flow MFP E52645

HP LaserJet Managed MFP E52645

User Guide

Copyright and License

Trademark Credits

© Copyright 2019 HP Development Company,
L.P.

Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.

The information contained herein is subject to
change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.

Edition 1, 4/2019

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®

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
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Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Warning icons ............................................................................................................................................................................ 1

Potential shock hazard ............................................................................................................................................................ 3

Printer views .............................................................................................................................................................................. 4

Printer front view ................................................................................................................................................. 4

Printer back view .................................................................................................................................................. 5

Interface ports ...................................................................................................................................................... 6

Control-panel view ............................................................................................................................................... 7

How to use the touchscreen control panel ................................................................................. 8

Printer specications ............................................................................................................................................................. 10

Technical specications .................................................................................................................................... 10

Supported operating systems ......................................................................................................................... 11

Printer dimensions ............................................................................................................................................ 13

Power consumption, electrical specications, and acoustic emissions .................................................... 14

Operating-environment range ........................................................................................................................ 14

Printer hardware setup and software installation ............................................................................................................ 14

2 Paper trays .............................................................................................................................................................................................. 17

Introduction ............................................................................................................................................................................. 17

Load paper to Tray 1 ............................................................................................................................................................. 18

Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 18

Tray 1 paper orientation ................................................................................................................................... 19

Use alternative letterhead mode .................................................................................................................... 20

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20

Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 21

Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 21

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 23

Use alternative letterhead mode .................................................................................................................... 20

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20

Load and print envelopes ..................................................................................................................................................... 25

Print envelopes .................................................................................................................................................. 25

Envelope orientation ......................................................................................................................................... 25

ENWW iii

Load and print labels ............................................................................................................................................................. 26

Manually feed labels ......................................................................................................................................... 26

Label orientation ............................................................................................................................................... 26

Use the convenience stapler (c models only) .................................................................................................................... 27

Use the stapler ................................................................................................................................................... 27

3 Supplies, accessories, and parts .......................................................................................................................................................... 29

Order supplies, accessories, and parts ............................................................................................................................... 30

Ordering .............................................................................................................................................................. 30

Supplies and accessories ................................................................................................................................. 30

Maintenance/long-life consumables .............................................................................................................. 31

Customer self-repair parts ............................................................................................................................... 31

Replace the toner cartridge .................................................................................................................................................. 33

Cartridge information ....................................................................................................................................... 33

Remove and replace the cartridge .................................................................................................................. 34

Replace the staple cartridge (c model only) ...................................................................................................................... 37

Introduction ........................................................................................................................................................ 37

Remove and replace the staple cartridge ...................................................................................................... 37

4 Print .......................................................................................................................................................................................................... 39

Print tasks (Windows) ............................................................................................................................................................ 40

How to print (Windows) .................................................................................................................................... 40

Automatically print on both sides (Windows) ............................................................................................... 40

Manually print on both sides (Windows) ........................................................................................................ 41

Print multiple pages per sheet (Windows) .................................................................................................... 41

Select the paper type (Windows) .................................................................................................................... 42

Additional print tasks ........................................................................................................................................ 43

Print tasks (macOS) ............................................................................................................................................................... 44

How to print (macOS) ........................................................................................................................................ 44

Automatically print on both sides (macOS) ................................................................................................... 44

Manually print on both sides (macOS) ........................................................................................................... 44

Print multiple pages per sheet (macOS) ........................................................................................................ 45

Select the paper type (macOS) ........................................................................................................................ 45

Additional print tasks ........................................................................................................................................ 43

Store print jobs on the printer to print later or print privately ........................................................................................ 47

Introduction ........................................................................................................................................................ 47

Create a stored job (Windows) ......................................................................................................................... 47

Create a stored job (macOS) ............................................................................................................................ 48

Print a stored job ............................................................................................................................................... 49

Delete a stored job ............................................................................................................................................ 50

Delete a job that is stored on the printer .................................................................................. 50

iv ENWW

Change the job storage limit ....................................................................................................... 50

Information sent to printer for Job Accounting purposes ........................................................................... 50

Print from a USB ash drive ................................................................................................................................................. 51

Enable the USB port for printing ..................................................................................................................... 52

Method one: Enable the USB port from the printer control panel ........................................ 52

Method two: Enable the USB port from the HP Embedded Web Server (network-

connected printers only) .............................................................................................................. 52

Print USB documents ........................................................................................................................................ 52

Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 54

Enable the high-speed USB port for printing ................................................................................................ 55

Method one: Enable the high-speed USB 2.0 port from the printer control panel

menus ............................................................................................................................................. 55

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web

Server (network-connected printers only) ................................................................................ 55

5 Copy .......................................................................................................................................................................................................... 57

Make a copy ............................................................................................................................................................................. 57

Copy on both sides (duplex) ................................................................................................................................................. 59

Additional copy tasks ............................................................................................................................................................. 60

6 Scan .......................................................................................................................................................................................................... 61

Set up Scan to Email .............................................................................................................................................................. 62

Introduction ........................................................................................................................................................ 62

Before you begin ................................................................................................................................................ 62

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62

Step two: Congure the Network Identication settings ............................................................................ 63

Step three: Congure the Send to Email feature .......................................................................................... 65

Method one: Basic conguration using the Email Setup Wizard ........................................... 65

Method two: Advanced conguration using the Email Setup ................................................ 68

Step four: Congure the Quick Sets (optional) .............................................................................................. 72

Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 74

Introduction ................................................................................................................................... 74

Congure the outgoing email server (SMTP) to send an email from an Oice 365

Outlook account ............................................................................................................................ 74

Set up Scan to Network Folder ............................................................................................................................................ 76

Introduction ........................................................................................................................................................ 76

Before you begin ................................................................................................................................................ 76

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62

Step two: Set up Scan to Network Folder ...................................................................................................... 78

Method one: Use the Scan to Network Folder Wizard ............................................................ 78

Method two: Use Scan to Network Folder Setup ..................................................................... 80

ENWW v

Step one: Begin the conguration ......................................................................... 80

Step two: Congure the Scan to Network Folder settings ................................. 81

Step three: Complete the conguration ............................................................... 90

Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 91

Introduction ........................................................................................................................................................ 91

Before you begin ................................................................................................................................................ 91

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62

Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ................................ 92

Scan a le directly to a Microsoft® SharePoint site ...................................................................................... 94

Quick set scan settings and options for Scan to SharePoint® .................................................................... 95

Set up Scan to USB Drive ...................................................................................................................................................... 97

Introduction ........................................................................................................................................................ 97

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62

Step two: Enable Scan to USB Drive ............................................................................................................... 98

Step three: Congure the Quick Sets (optional) ............................................................................................ 98

Default scan settings for Scan to USB Drive setup ...................................................................................... 99

Default le settings for Save to USB Setup ................................................................................................... 99

Scan to email ........................................................................................................................................................................ 101

Introduction ...................................................................................................................................................... 101

Scan to email ................................................................................................................................................... 101

Scan to job storage .............................................................................................................................................................. 104

Introduction ...................................................................................................................................................... 104

Scan to job storage on the printer ................................................................................................................ 104

Print from job storage on the printer ........................................................................................................... 106

Scan to network folder ....................................................................................................................................................... 107

Introduction ...................................................................................................................................................... 107

Scan to network folder ................................................................................................................................... 107

Scan to SharePoint .............................................................................................................................................................. 109

Introduction ...................................................................................................................................................... 109

Scan to SharePoint .......................................................................................................................................... 109

Scan to USB drive ................................................................................................................................................................. 111

Introduction ...................................................................................................................................................... 111

Scan to USB drive ............................................................................................................................................ 111

Use HP JetAdvantage business solutions ........................................................................................................................ 112

Additional scan tasks .......................................................................................................................................................... 113

7 Fax .......................................................................................................................................................................................................... 115

Set up fax .............................................................................................................................................................................. 116

Introduction ...................................................................................................................................................... 116

Set up fax by using the printer control panel ............................................................................................. 116

Change fax congurations ................................................................................................................................................. 117

vi ENWW

Fax dialing settings ......................................................................................................................................... 117

General fax send settings .............................................................................................................................. 118

Fax receive settings ........................................................................................................................................ 118

Send a fax ............................................................................................................................................................................. 119

Additional fax tasks ............................................................................................................................................................. 121

8 Manage the printer .............................................................................................................................................................................. 123

Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 124

Introduction ...................................................................................................................................................... 124

How to access the HP Embedded Web Server (EWS) ................................................................................ 124

HP Embedded Web Server features ............................................................................................................. 126

Information tab ........................................................................................................................... 126

General tab .................................................................................................................................. 126

Copy/Print tab ............................................................................................................................. 127

Scan/Digital Send tab ................................................................................................................ 128

Fax tab .......................................................................................................................................... 129

Supplies tab ................................................................................................................................. 130

Troubleshooting tab ................................................................................................................... 130

Security tab ................................................................................................................................. 130

HP Web Services tab .................................................................................................................. 131

Networking tab ........................................................................................................................... 131

Other Links list ............................................................................................................................ 133

Congure IP network settings ........................................................................................................................................... 134

Printer sharing disclaimer .............................................................................................................................. 134

View or change network settings ................................................................................................................. 134

Rename the printer on a network ................................................................................................................ 134

Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 135

Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 135

Link speed and duplex settings .................................................................................................................... 136

Printer security features ..................................................................................................................................................... 137

Introduction ...................................................................................................................................................... 137

Security statements ....................................................................................................................................... 137

Assign an administrator password ............................................................................................................... 138

Use the HP Embedded Web Server (EWS) to set the password ......................................... 138

Provide user access credentials at the printer control panel .............................................. 138

IP Security ......................................................................................................................................................... 139

Encryption support: HP High Performance Secure Hard Disks ................................................................ 139

Lock the formatter .......................................................................................................................................... 139

Energy-conservation settings ........................................................................................................................................... 140

Print with EconoMode .................................................................................................................................... 141

Congure EconoMode from the print driver ........................................................................... 141

ENWW vii

Congure EconoMode from the printer control panel .......................................................... 141

Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 141

Set the sleep schedule ................................................................................................................................... 142

HP Web Jetadmin ................................................................................................................................................................. 142

Software and rmware updates ........................................................................................................................................ 142

9 Solve problems ..................................................................................................................................................................................... 143

Customer support ................................................................................................................................................................ 144

Control panel help system ................................................................................................................................................. 144

Reset factory settings ......................................................................................................................................................... 145

Introduction ...................................................................................................................................................... 145

Method one: Reset factory settings from the printer control panel ....................................................... 145

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only) .................................................................................................................................................... 145

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 146

Printer does not pick up paper or misfeeds .................................................................................................................... 147

Introduction ...................................................................................................................................................... 147

The printer does not pick up paper .............................................................................................................. 147

The printer picks up multiple sheets of paper ............................................................................................ 149

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 152

Clear paper jams .................................................................................................................................................................. 154

Introduction ...................................................................................................................................................... 154

Paper jam locations ........................................................................................................................................ 154

Auto-navigation for clearing paper jams ..................................................................................................... 155

Experiencing frequent or recurring paper jams? ....................................................................................... 155

Clear paper jams in the document feeder—31.13.yz .............................................................................. 155

Clear paper jams in tray 1—13.A1 ............................................................................................................... 159

Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 .................................... 162

Clear paper jams in the output bin—13.E1 ................................................................................................ 165

Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX .......................................................................... 166

Clear paper jams in the toner-cartridge area .............................................................................................. 171

Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................ 173

Resolve print-quality problems ......................................................................................................................................... 175

Introduction ...................................................................................................................................................... 175

Troubleshoot print quality ............................................................................................................................. 176

Print from a dierent software program ................................................................................ 176

Check the paper-type setting for the print job ...................................................................... 177

Check the paper type setting on the printer ..................................................... 177

Check the paper type setting (Windows) ........................................................... 177

Check the paper type setting (macOS) ............................................................... 177

Check toner-cartridge status .................................................................................................... 178

viii ENWW

Step one: Print the supplies status page ........................................................... 178

Step two: Check supplies status .......................................................................... 178

Print a cleaning page .................................................................................................................. 178

Visually inspect the toner cartridge or cartridges ................................................................. 179

Check paper and the printing environment ............................................................................ 180

Step one: Use paper that meets HP specications .......................................... 180

Step two: Check the environment ....................................................................... 180

Step three: Set the individual tray alignment .................................................... 180

Try a dierent print driver ......................................................................................................... 181

Troubleshoot image defects ..................................................................................................... 181

Improve copy image quality ............................................................................................................................................... 190

Check the scanner glass for dirt and smudges .......................................................................................... 190

Calibrate the scanner ...................................................................................................................................... 191

Check the paper settings ............................................................................................................................... 193

Check the paper selection options ........................................................................................... 193

Check the image-adjustment settings ........................................................................................................ 193

Optimize copy quality for text or pictures ................................................................................................... 193

Edge-to-edge copying .................................................................................................................................... 194

Improve scan image quality ............................................................................................................................................... 195

Check the scanner glass for dirt and smudges .......................................................................................... 190

Check the resolution settings ....................................................................................................................... 196

Check the color settings ................................................................................................................................. 197

Check the image-adjustment settings ........................................................................................................ 197

Optimize scan quality for text or pictures ................................................................................................... 198

Check the output-quality settings ................................................................................................................ 198

Improve fax image quality .................................................................................................................................................. 200

Check the scanner glass for dirt and smudges .......................................................................................... 190

Check the send-fax resolution settings ....................................................................................................... 201

Check the image-adjustment settings ........................................................................................................ 202

Optimize fax quality for text or pictures ...................................................................................................... 202

Check the error-correction settings ............................................................................................................. 202

Check the t-to-page setting ........................................................................................................................ 203

Send to a dierent fax machine .................................................................................................................... 203

Check the sender's fax machine ................................................................................................................... 203

Solve fax problems .............................................................................................................................................................. 204

Checklist for solving fax problems ............................................................................................................... 205

What type of phone line are you using? ................................................................................. 205

Are you using a surge-protection device? .............................................................................. 205

Are you using a phone company voice-messaging service or an answering machine? . 205

Does your phone line have a call-waiting feature? ............................................................... 206

Check fax accessory status ....................................................................................................... 206

ENWW ix

General fax problems ..................................................................................................................................... 207

The fax failed to send ................................................................................................................ 207

No fax address book button displays ...................................................................................... 207

Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 207

The header is appended to the top of the page when the overlay option is enabled ..... 207

A mix of names and numbers is in the recipients box .......................................................... 207

A one-page fax prints as two pages ........................................................................................ 207

A document stops in the document feeder in the middle of faxing ................................... 207

The volume for sounds coming from the fax accessory is too high or too low ............... 208

USB ash drive is not responding ..................................................................................................................................... 209

Method one: Enable the USB port from the printer control panel ............................................................. 52

Method two: Enable the USB port from the HP Embedded Web Server (network-connected

printers only) ...................................................................................................................................................... 52

Index ........................................................................................................................................................................................................... 211

x ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.

●

Warning icons

●

Potential shock hazard

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.

● Caution: Electric shock

ENWW 1

● Caution: Hot surface

● Caution: Keep body parts away from moving parts

● Caution: Sharp edge in close proximity

● Warning

2 Chapter 1 Printer overview ENWW

Potential shock hazard

Review this important safety information.

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric

shock.

● Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

ENWW Potential shock hazard 3

Printer views

15

1 2

3

4

5

7

6

8

16

14

13

12

11

9

10

Locate key features on the printer and the control panel.

●

Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

Locate features on the front of the printer.

1 Document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.

4 Control panel with color touchscreen display (tilts up for easier viewing)

5 Physical keyboard (c model only). Pull the keyboard straight out to use it.

6 Convenience stapler (c model only)

7 On/o button

8 Formatter cover

4 Chapter 1 Printer overview ENWW

9 Optional 1 x 550-sheet paper feeder (Tray 3)

1

2

6

5

4

3

10 Tray 2

11 Model name

12 Tray 1

13 Top cover (access to the toner cartridge)

14 Standard output bin

15 Easy-access USB port (on the left side of the control panel support)

16 Hardware integration pocket (for connecting accessory and third-party devices)

Printer back view

Locate features on the back of the printer.

NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).

NOTE: The release button for the top cover is on the left side of the printer.

Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

NOTE: An administrator must enable this port before use.

1 Rear door (access for clearing jams)

2 Top-cover-release button

3 Serial number and product number label

4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)

5 Power connection

6 Formatter (contains the interface ports)

ENWW Printer views 5

Interface ports

1

2

3

4

5

Locate the interface ports on the printer formatter.

1 Slot for a cable-type security lock

2 Fax port (c model only. The port is covered for the dn models.)

3 Local area network (LAN) Ethernet (RJ-45) network port

4 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

5 Hi-Speed USB 2.0 printing port

6 Chapter 1 Printer overview ENWW

Control-panel view

3 4

2

1

5 6 7

8

9

10

12

13

11

The control panel provides access to the printer features and indicates the current status of the printer.

●

How to use the touchscreen control panel

Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

1

Home button Select the Home button to return to the printer Home screen at any time.

2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.

NOTE: The available applications vary by printer. The administrator can congure which applications

appear and the order in which they appear.

3 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,

and restore the default settings (including the language and keyboard layout).

4 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.

Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.

NOTE: This button displays only if the administrator has congured the printer to require permission

for access to features.

5

Information button Select the Information button to access a screen that provides access to several types of printer

information. Select the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting from this screen.

● Sleep Mode: Place the printer into sleep mode from this screen.

● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

● Wireless: Use this screen to view and change wireless connection settings (some models require

an optional wireless accessory).

● Ethernet: Use this screen to view and change Ethernet connection settings.

● HP Web Services: Find information to connect and print to the printer using HP Web Services

(ePrint).

● Fax Number: View the printer fax number (for f and z models and for the dn model only when the

optional fax accessory is installed).

ENWW Printer views 7

6

Help button Select the Help button to open the embedded help system.

The system provides a list of help topics or information about a topic when using the Home screen, an
app, an option, or a feature.

7 Current time Displays the current time.

8 Copy button Select the Copy button to start a copy job.

9 Copies count The copy count indicates the number of copies that the printer is set to make.

10 Home-screen page

indicator

11 Keyboard

(c model only)

12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

13 Hardware integration

pocket

The Home screen has multiple pages. This icon indicates the number of pages and which page is
currently active. Swipe the screen sideways to scroll between pages.

This printer includes a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys

for dierent languages.

NOTE: An administrator must enable this port before use.

For connecting accessory and third-party devices.

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.

Touch the Settings icon to open the Settings app.

8 Chapter 1 Printer overview ENWW

Action Description Example

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.

Swipe until the Settings app displays.

Scroll through the Settings app.

ENWW Printer views 9

Printer specications

●

Technical specications

●

Supported operating systems

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see http://www.hp.com/support/ljE52645mfp.

Technical specications

Model name E52645dn Flow E52645c

Product number 1PS54A 1PS55A

Paper handling Tray 1 (100-sheet capacity) Included Included

Tray 2 (550-sheet capacity) Included Included

Tray 3 (550-sheet capacity)

NOTE: The printer is limited to a total of

ve input trays, including combination of MP
tray, main cassette, and stackable, 2,300
pages max. input.

Convenience stapler Not available Included

Automatic duplex printing Included Included

Connectivity 10/100/1000 Ethernet LAN connection with

IPv4 and IPv6

Hi-Speed USB 2.0 Included Included

Print server for wireless network
connectivity

Walk-up USB port Included Included

Hardware Integration Pocket for connecting
accessory and third-party devices

HP Internal USB Ports Optional Optional

HP Jetdirect 3100w BLE/NFC/Wireless
Accessory

HP Jetdirect 2900nw Print Server accessory
for wireless connectivity

Optional Optional

Included Included

Optional Optional

Included Included

Optional Optional

Optional Optional

Wi-Fi Bluetooth Low Energy (BLE) Direct Not available Not available

Memory 1.75 GB base memory

NOTE: The base memory is expandable to

3.75 GB by adding a DIMM memory module.

Included Included

10 Chapter 1 Printer overview ENWW

Model name E52645dn Flow E52645c

Product number 1PS54A 1PS55A

Mass storage 16 GB embedded Multi-Media Controller

(eMMC)

500 GB HP Secure High-Performance Hard
Disk

Security HP Trusted Platform Module for encrypting

all data that passes through the printer

Control-panel display and keyboard Color touchscreen control panel Included Included

Physical keyboard Not available Included

Print Prints 45 pages per minute (ppm) on letter

and 43 ppm on A4-size paper

USB printing Included Included

Mobile/cloud printing Not available Not available

Store jobs in the printer memory to print
later or print privately

Fax Optional Optional

Copy and Scan Copies 45 pages per minute (ppm) on letter

and 40 ppm on A4-size paper

100-page document feeder with dual-head
scanning for single-pass duplex copying
and scanning

Included Not available

Optional Included

Included Included

Included Included

Not available Not available

Included Included

Included Included

HP EveryPage Technologies including
ultrasonic multi-feed detection

Embedded optical character recognition
(OCR) provides the ability to convert printed
pages into text that can be edited or
searched using a computer

SMART Label feature provides paper-edge
detection for automatic page cropping

Automatic page orientation for pages that
have at least 100 characters of text

Automatic tone adjustment sets contrast,
brightness, and background removal for
each page

Digital Send Send documents to E-mail, USB, and shared

folders on a network

Send documents to SharePoint® Not available Included

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

Not available Included

Not available Included

Not available Included

Not available Included

Not available Included

Not available Included

ENWW Printer specications 11

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printer­support website for this printer, http://www.hp.com/support/ljE52645mfp, to download the print driver or the
software installer to install the HP print driver

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/

LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1. Go to 123.hp.com/LaserJet.

2. Follow the steps provided to download the printer software.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (for Windows, or the

installer on the web for macOS)

Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is

installed for this operating system as part of
the software installation.

Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is

installed for this operating system as part of
the software installation.

Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print

driver is installed for this operating system
as part of the software installation.

Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print

driver is installed for this operating system
as part of the software installation.

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is

available for download from the printer­support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is

available for download from the printer­support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.

Notes

Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is

available for download from the printer­support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is

available for download from the printer­support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.

macOS 10.12 Sierra, macOS 10.13 High
Sierra

Download HP Easy Start from 123.hp.com/

LaserJet, and then use it to install the print

driver.

12 Chapter 1 Printer overview ENWW

NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
http://www.hp.com/support/ljE52645mfp for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.

Table 1-2 Minimum system requirements

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is

approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a
USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the
network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent
from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.
The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard
do not install this service.

To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then
select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.

Printer dimensions

Table

1-3 Dimensions for the base printer

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

Printer fully closed Printer fully opened

Height 497 mm (19.6 in) 750 mm (29.5 in)

Depth Tray 2 dust cover closed: 496 mm (19.5 in)

Tray 2 dust cover open: 559 mm (22.0 in)

Width 482 mm (19.0 in) 482 mm (19.0 in)

Weight 23 kg (50.8 lb)

Table 1-4 Dimensions for the 1 x 550-sheet paper feeder

Height 130 mm (5.1 in)

Depth Tray closed: 376 mm (14.8 in)

Tray opened: 569 mm (22.4 in)

Width 410 mm (16.1 in)

Weight 1.4 kg (3 lb)

674 mm (26.5 in)

ENWW Printer specications 13

Table 1-5 Dimensions for the printer stand

Height 381 mm (15.0 in)

Depth Door closed: 632 mm (24.9 in)

Door opened and rear castors rotated: 865 mm (34.0 in)

Width Door closed: 600 mm (23.6 in)

Door opened and rear castors rotated: 630 mm (24.8 in)

Weight 9.0 kg (20 lb)

▲ These values are subject to change. For current information, go to http://www.hp.com/support/

ljE52645mfp.

Table 1-6 Dimensions for the printer with three 1 x 550-sheet paper feeders and the stand

Printer fully closed Printer fully opened

Height 1268 mm (49.9 in) 1521 mm (59.9 in)

Depth 632 mm (24.9 in) 865 mm (34.0 in)

Width 600 mm (23.6 in) 630 mm (24.8 in)

Weight 36.2 kg (79.8 lb)

▲ These values are subject to change. For current information, go to http://www.hp.com/support/

ljE52645mfp.

Power consumption, electrical specications, and acoustic emissions

See http://www.hp.com/support/ljE52645mfp for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table

1-7 Operating-environment specications

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.

Go to http://www.hp.com/support/ljE52645mfp for HP's all-inclusive help for the printer. Find the following
support:

14 Chapter 1 Printer overview ENWW

● Install and congure

● Learn and use

● Solve problems

Download software and rmware updates

●

● Join support forums

● Find warranty and regulatory information

ENWW Printer hardware setup and software installation 15

16 Chapter 1 Printer overview ENWW

2 Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

●

Introduction

●

Load paper to Tray 1

●

Load paper to Tray 2 and the 550-sheet trays

●

Load and print envelopes

●

Load and print labels

●

Use the convenience stapler (c models only)

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Introduction

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

ENWW 17

Load paper to Tray 1

The following information describes how to load paper into Tray 1.

●

Load paper to Tray 1 (multipurpose tray)

●

Tray 1 paper orientation

●

Use alternative letterhead mode

Load paper to Tray 1 (multipurpose tray)

This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Grasp the handle on either side of Tray 1, and pull

it forward to open it.

2. Pull out the tray extension to support the paper.

18 Chapter 2 Paper trays ENWW

3. Spread the paper guides to the correct size, and

then load paper in the tray. For information about
how to orient the paper, see Tray 1 paper

orientation on page 19.

Make sure that the paper ts under the ll line on
the paper guides.

NOTE: The maximum stack height is 10 mm (0.4

in), or approximately 100 sheets of 75 g/m2 (20 lb)
paper.

4. Adjust the side guides so that they lightly touch the

paper stack, but do not bend it.

Tray 1 paper orientation

Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode

Letterhead, preprinted, or prepunched Face-up

Top edge leading into the printer

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 19

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.

●

Enable Alternative Letterhead Mode by using the printer control-panel menus

Enable Alternative Letterhead Mode by using the printer control-panel menus

Use the Settings menu to set the Alternative Letterhead Mode setting

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

20 Chapter 2 Paper trays ENWW

Load paper to Tray 2 and the 550-sheet trays

The following information describes how to load paper into Tray 2 and the optional 550-sheet trays.

●

Load paper to Tray 2 and the 550-sheet trays

●

Tray 2 and the 550-sheet trays paper orientation

●

Use alternative letterhead mode

NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown

here.

CAUTION: Do not extend more than one paper tray at a time.

Load paper to Tray 2 and the 550-sheet trays

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays. These trays
hold up to 550 sheets of 75 g/m

NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown

here.

NOTE: Do not extend more than one paper tray at a time.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Before loading paper, adjust the paper-width

guides by squeezing the adjustment latches and
sliding the guides to the size of the paper being
used.

2

(20 lb) paper.

ENWW Load paper to Tray 2 and the 550-sheet trays 21

3. Adjust the paper-length guide by squeezing the

B5

11 LTR

14 LGL

14 LGL

adjustment latch and sliding the guide to the size
of the paper being used.

4. To load legal-size paper into the tray, squeeze the

lever on the back of the tray that is to the left of
center, and then extend the tray back to the correct
paper size.

NOTE: This step does not apply to other paper

sizes.

5. Load paper into the tray. For information about

how to orient the paper, see Tray 2 and the 550-

sheet trays paper orientation on page 23.

NOTE: Do not adjust the paper guides tightly

against the paper stack. Adjust them to the
indentations or markings in the tray.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overll the tray. Be
sure that the top of the stack is below the tray full
indicator, as shown in the enlargement in the
illustration.

22 Chapter 2 Paper trays ENWW

6. Close the tray.

X

Y

123

123

7. The tray conguration message displays on the

printer control panel.

8. If the paper size and type shown is not correct,

select Modify to choose a dierent paper size or
type.

For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.

Tray 2 and the 550-sheet trays paper orientation

Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode

Letterhead, preprinted, or prepunched Face-down

Top edge at the front of the tray

Face-up

Bottom edge at the front of the tray

ENWW Load paper to Tray 2 and the 550-sheet trays 23

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.

●

Enable Alternative Letterhead Mode by using the printer control-panel menus

Enable Alternative Letterhead Mode by using the printer control-panel menus

Use the Settings menu to set the Alternative Letterhead Mode setting

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

24 Chapter 2 Paper trays ENWW

Load and print envelopes

Use only tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes.

●

Print envelopes

●

Envelope orientation

Print envelopes

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

Load envelopes in Tray 1 face up, with the short, postage end
leading into the printer.

ENWW Load and print envelopes 25

Load and print labels

To print on sheets of labels, use tray 1. Tray 2 and the optional 550-sheet trays do not support labels.

●

Manually feed labels

●

Label orientation

Manually feed labels

Use the manual feed mode for Tray 1 to print sheets of labels.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the Print button to print the job.

Label orientation

Labels need to be loaded in a specic manner in order to print correctly.

Tray How to load labels

Tray 1 Load sheets of labels face-up with the top of the sheet leading into the printer.

26 Chapter 2 Paper trays ENWW

Use the convenience stapler (c models only)

The convenience stapler can staple up to 20 sheets of 75 g/m2 (20 lb) paper.

●

Use the stapler

CAUTION: To avoid damage to the printer, do not attempt to staple materials other than paper.

Use the stapler

1. Insert the stack of paper into the slot on the front of the stapler.

2. Wait for the stapler to staple the sheets. The stapler activates when it senses paper, and it makes a stapling

sound.

NOTE: If the printer is in Sleep mode, there might be a short delay.

3. Remove the stapled paper from the slot.

ENWW Use the convenience stapler (c models only) 27

28 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies or accessories, replace the toner cartridges, or remove and replace another part.

●

Order supplies, accessories, and parts

●

Replace the toner cartridge

●

Replace the staple cartridge (c model only)

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 29

Order supplies, accessories, and parts

●

Ordering

●

Supplies and accessories

●

Maintenance/long-life consumables

●

Customer self-repair parts

Ordering

Order supplies and paper www.hp.com/go/SureSupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the

Supplies and accessories

printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply website, which provides
options for purchasing Original HP supplies.

Item Description Part number

Supplies

HP Staple Cartridge Rell Replacement staple cartridges for the printer. Q7432A

Accessories

HP LaserJet 550-sheet Paper Tray Optional 550-sheet paper feeder

NOTE: The printer supports up to three 1 x 550-sheet

paper feeders unless other input devices are present.

HP LaserJet Printer Stand Optional printer stand F2A73A

HP 1 GB DDR 3x32 144-Pin 800 MHz SODIMM Optional DIMM for expanding the memory E5K48A

HP Trusted Platform Module Automatically encrypts all data that passes through the

printer

HP Secure High Performance Hard Disk Drive Optional secure HDD B5L29A

HP LaserJet MFP Analog Fax Accessory 700 Optional fax accessory for the dn model 2EH31A

HP Jetdirect 2900nw Print Server USB wireless print server accessory J8031A

HP JetDirect 3100w BLE/NFC/Wireless Accessory Wi-Fi direct accessory for “touch” printing from mobile

devices

HP Internal USB ports Two internal USB ports for connecting third-party

devices

F2A72A

F5S62A

3JN69A

B5L28A

HP Foreign Interface Harness Optional port for connecting third-party devices B5L31A

30 Chapter 3 Supplies, accessories, and parts ENWW

Item Description Part number

HP Accessibility Kit Accessibility kit including button adhesives and an

accesibility handle

HP USB Universal Card Reader USB proximity card reader X3D03A

2TD64A

Maintenance/long-life consumables

Maintenance/LLC Kit Part number Estimated life

HP 200 ADF Roller Replacement Kit B5L52A

1

HP Maintenance/Long Life Consumables (LLC) life specications are estimations based on the LLC life test conditions listed below. Actual
individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied
guarantee or warrantable.

*

The LLC life test conditions

● Print coverage: 5% evenly distributed across the page

● Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)

● Media size: Letter/A4

● Media weight: 75 g/m2 (20 lb) plain media

50,000 pages

1

*

● Job size: 4 pages

● Short edge feed (A3) (i.e., Legal size media)

Factors that can reduce life from the conditions above:

● Media narrower than Letter/A4 widths (thermal slowdowns equal more rotations)

● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)

● Print jobs smaller than 4 pages (smaller jobs mean more thermal cycling and more rotations)

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and

www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.

● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay

HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.

● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no

additional charge during the printer warranty period.

ENWW Order supplies, accessories, and parts 31

Item Description Self-replacement options Part number

1 x 550 Sheet Feeder Kit Replacement 1 x 550-sheet feeder Mandatory F2A72A

Secure Hard Disk Drive Replacement hard disk drive Mandatory B5L29A

HP 1 GB DDR 3x32 144-Pin 800 MHz
SODIMM

HP Trusted Platform Module kit Replacement trusted platform module Mandatory F5S62A

HP Jetdirect 2900nw Print Server Replacement USB wireless print server

HP JetDirect 3100w BLE/NFC/Wireless
Accessory

HP Internal USB Ports Replacement internal USB ports Mandatory B5L28A

HP LaserJet Keyboard Overlay Kit for
Simplied Chinese & Traditional Chinese (c
models only)

HP LaserJet Keyboard Overlay Kit Swedish
(c models only)

Replacement memory DIMM Mandatory E5K48A

Mandatory J8031A

accessory

Replacement Wireless Direct Print
accessory for “touch” printing from mobile
devices

Keyboard overlay Mandatory A7W12A

Keyboard overlay Mandatory A7W14A

Mandatory 3JN69A

32 Chapter 3 Supplies, accessories, and parts ENWW

Replace the toner cartridge

1 2

Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.

●

Cartridge information

●

Remove and replace the cartridge

Cartridge information

This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges, contact your managed service representative. Make sure that you know your product
model number, which appears on the product label on the back of the printer. To check cartridge compatibility for
the printer, go to HP SureSupply at www.hp.com/go/SureSupply. Scroll to the bottom of the page and verify that
the country/region is correct.

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For

more information, go to www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.

The following illustration shows the toner-cartridge components.

1 Memory chip

2 Imaging drum

CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water

sets toner into fabric.

ENWW Replace the toner cartridge 33

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the cartridge

1. Press the top-cover-release button on the left side

of the printer.

2. Open the front door.

3. Grasp the handle of the used toner cartridge and

pull out to remove it.

34 Chapter 3 Supplies, accessories, and parts ENWW

4. Remove the new toner cartridge from its protective

1

2

3

shell by tearing o the plastic strip and opening the
package. Save all packaging for recycling the used
toner cartridge.

5. Align the toner cartridge with its slot, and then

insert the toner cartridge into the printer.

ENWW Replace the toner cartridge 35

6. Close the front door.

1

2

7. Pack the used toner cartridge into the box that the

new cartridge came in. See the enclosed recycling
guide for information about recycling.

In the U.S. and Canada, a pre-paid shipping label is
included in the box. In other countries/regions, go
to www.hp.com/recycle to print a pre-paid
shipping label.

Adhere the pre-paid shipping label to the box, and
return the used cartridge to HP for recycling.

36 Chapter 3 Supplies, accessories, and parts ENWW

Replace the staple cartridge (c model only)

Install a new staple cartridge when your current cartridge is empty.

●

Introduction

●

Remove and replace the staple cartridge

Introduction

The following information provides instructions to replace the staple cartridges.

Remove and replace the staple cartridge

1. Open the stapler door.

NOTE: Opening the stapler door disables the

stapler.

2. Remove the staple cartridge from the printer.

ENWW Replace the staple cartridge (c model only) 37

3. Insert the new staple cartridge into the opening

inside the stapler door.

4. Close the stapler door.

38 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

Print using the software, or print from a mobile device or USB ash drive.

●

Print tasks (Windows)

●

Print tasks (macOS)

●

Store print jobs on the printer to print later or print privately

●

Print from a USB ash drive

●

Print using high-speed USB 2.0 port (wired)

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 39

Print tasks (Windows)

Learn about common printing tasks for Windows users.

●

How to print (Windows)

●

Automatically print on both sides (Windows)

●

Manually print on both sides (Windows)

●

Print multiple pages per sheet (Windows)

●

Select the paper type (Windows)

●

Additional print tasks

How to print (Windows)

Use the Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

NOTE: For more information, click the Help (?) button in the print driver.

3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation

on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.

4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

5. Click the Print button to print the job.

Automatically print on both sides (Windows)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a
paper size and type supported by the duplexer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

40 Chapter 4 Print ENWW

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides. Click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the rst side of the job.

6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

When you print from a software application using the Print option, you can select an option to print multiple
pages on a single sheet of paper. For example, you might want to do this if you are printing a very large
document and want to save paper.

ENWW Print tasks (Windows) 41

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

3. Click the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down.

5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document

Properties

6. In the Print dialog, click Print to print the job.

dialog.

Select the paper type (Windows)

When you print from a software application using the Print option, you can set the paper type you are using for
your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print
job, select that specic paper type.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

3. Click the Paper/Quality tab.

4. Select the paper type from the Paper type drop-down list.

5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.

If the tray needs to be congured, a tray conguration message displays on the printer control panel.

42 Chapter 4 Print ENWW

6. Load the tray with the specied type and size of paper, and then close the tray.

7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent

paper size or type.

8. Select the correct type and size, and then touch the OK button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to http://www.hp.com/support/ljE52645mfp.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

ENWW Print tasks (Windows) 43

Print tasks (macOS)

Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per
sheet.

●

How to print (macOS)

●

Automatically print on both sides (macOS)

●

Manually print on both sides (macOS)

●

Print multiple pages per sheet (macOS)

●

Select the paper type (macOS)

●

Additional print tasks

How to print (macOS)

The following procedure describes the basic printing process for macOS.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for dierent software programs.

4. Click the Print button.

Automatically print on both sides (macOS)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (macOS)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

44 Chapter 4 Print ENWW

NOTE: The name of the item varies for dierent software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.

NOTE: The name of the item varies for dierent software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality: Select the resolution level for the print job.

● Edge-To-Edge Printing: Select this option to print close to the paper edges.

5. Click the Print button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to http://www.hp.com/support/ljE52645mfp.

ENWW Print tasks (macOS) 45

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

46 Chapter 4 Print ENWW

Store print jobs on the printer to print later or print privately

●

Introduction

●

Create a stored job (Windows)

●

Create a stored job (macOS)

●

Print a stored job

●

Delete a stored job

●

Information sent to printer for Job Accounting purposes

Introduction

The following information provides procedures for creating and printing documents that are stored on the USB
ash drive. These jobs can be printed at a later time or printed privately.

Create a stored job (Windows)

Store jobs on the USB ash drive for private or delayed printing.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Properties or Preferences.

NOTE: The name of the button varies for dierent software programs.

In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:

● Windows 10: Select Print, and then select the printer.

● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.

For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features
when More settings is selected.

3. Click the Job Storage tab.

4. Select a Job Storage Mode option:

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until you request it at the printer control panel. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory so you can print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-

storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at

ENWW Store print jobs on the printer to print later or print privately 47

the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name:

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print

button to print the job.

Create a stored job (macOS)

Store jobs on the USB ash drive for private or delayed printing.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. By default, the print driver displays the Copies & Pages menu. Open the drop-down list, and then click the

Job Storage menu.

NOTE: If the Job Storage menu is not showing, close the Print window and then reopen it to activate the

menu.

4. In the Mode drop-down list, select the type of stored job.

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until someone requests it at the printer control panel. If the job

has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer

memory to print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a

personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name.

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4-

digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.

7. Click the Print button to process the job.

48 Chapter 4 Print ENWW

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.

2. Select Print from Job Storage.

3. Select Choose, and then select the name of the folder where the job is stored.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5. To adjust the number of copies, select the number of copies eld in the bottom-left corner of the screen.

Use the keypad to enter the number of copies to print.

6. Select Start or Print to print the job.

ENWW Store print jobs on the printer to print later or print privately 49

Delete a stored job

You can delete documents that have been saved to the printer when they are no longer needed. You also can
adjust the maximum number of jobs for the printer to store.

●

Delete a job that is stored on the printer

●

Change the job storage limit

Delete a job that is stored on the printer

Use the control panel to delete a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.

2. Select Print from Job Storage.

3. Select Choose, and then select the name of the folder where the job is stored.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

Select the Trash button to delete the job.

5.

Change the job storage limit

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest.

To change the number of jobs that the printer can store, complete the following procedure:

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus:

● Copy/Print or Print

● Manage Stored Jobs

● Temporary Job Storage Limit

3. Use the keypad to enter the number of jobs that the printer stores.

4. Select OK or Done to save the setting.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.

50 Chapter 4 Print ENWW

Print from a USB ash drive

This printer features easy-access USB printing, for quickly printing les without sending them from a computer.

●

Enable the USB port for printing

●

Print USB documents

The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:

● .pdf

● .prn

● .pcl

● .ps

● .cht

ENWW Print from a USB ash drive 51

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port.

●

Method one: Enable the USB port from the printer control panel

●

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)

Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control panel

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus

● Copy/Print or Print

● Enable Device USB

3. Select Enabled to enable the USB port.

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers
only)

1. From the Home screen on the printer control panel, select the Information icon, and then select the

Network icon to display the IP address or host name

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control

panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a There is a problem with this website’s security certicate message

when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.

3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.

4. In the left menu, select Print from USB Drive Settings.

5. Select Enable Print from USB Drive.

6. Click Apply.

Print USB documents

1. Insert the USB ash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the

cover straight out to remove it.

2. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.

52 Chapter 4 Print ENWW

3. Select Print from USB Drive.

4. Select Choose, select the name of the document to print, and then select Select.

NOTE: The document might be in a folder. Open folders as necessary.

5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of

copies from the keypad that opens. Select the Close button to close the keypad.

6. Select Print to print the document.

ENWW Print from a USB ash drive 53

Print using high-speed USB 2.0 port (wired)

●

Enable the high-speed USB port for printing

54 Chapter 4 Print ENWW

Enable the high-speed USB port for printing

This printer features a high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports
area and is disabled by default. Use one of the following methods to enable the port. Once the port is enabled,
install the product software in order to print using this port.

●

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

●

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected
printers only)

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus

Use the control panel to enable the port.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then select

the Settings icon.

2. Open the following menus

● General

● Enable Device USB

3. Select the Enabled option.

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network­connected printers only)

Use the HP EWS to enable the port.

1. Find the printer IP address. On the printer control panel, select the Information button, and then select

the Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control

panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

3. Select the Security tab.

4. On the left side of the screen, select General Security.

5. Scroll down to the Hardware Ports and select the check box to enable both of the items:

● Enable Device USB

● Enable Host USB plug and play

6. Click Apply.

ENWW Print using high-speed USB 2.0 port (wired) 55

56 Chapter 4 Print ENWW

5 Copy

Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the
web.

●

Make a copy

●

Copy on both sides (duplex)

●

Additional copy tasks

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Make a copy

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust

the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
Copy icon.

3. In the Options pane, select the number of copies.

4. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or photos.

Select one of the predened options.

5. Set options marked with a yellow triangle before using the preview feature.

ENWW 57

NOTE: After the preview scan, these options are removed from the main Options list and are summarized

in the Pre-scan Options list. To change any of these options, discard the preview and start over.

Using the preview feature is optional.

6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the

right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.

Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

7. When the document is ready, touch Start to begin copying.

58 Chapter 5 Copy ENWW

Copy on both sides (duplex)

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust

the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
Copy icon.

3. In the Options pane, select Original Sides, and then select the option that describes the original document:

● Use Automatically detect to detect whether the original is printed on one or both sides of the page.

● Use 1-sided for originals that are printed on one side of the page.

● Use 2-sided (book-style) for originals that ip on the right/left edge of the page, like books. If the

image is portrait, the output ips on the long edge of the page. If the image is landscape, the output
ips on the short edge of the page.

● Use 2-sided (ip-style) for originals that ip on the top/bottom edge of the page, like calendars. If the

image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.

4. Select Output Sides, and then select one of these options:

● Match original: The output will match the format of the original. For example, if the original is 1-sided,

the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.

● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the

output will be 2-sided book-style.

● 2-sided (book-style): The output will ip on the right/left edge of the page, like a book. If the image is

portrait, the output ips on the long edge of the page. If the image is landscape, the output ips on
the short edge of the page.

● 2-sided (ip-style): The output will ip on the top/bottom edge of the page, like a calendar. If the

image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.

5. Set options marked with a yellow triangle before using the preview feature.

NOTE: After the preview scan, these options are removed from the main Options list and are summarized

in the Pre-scan Options list. To change any of these options, discard the preview and start over.

Using the preview feature is optional.

6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the

right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.

Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.

ENWW Copy on both sides (duplex) 59

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

7. When the document is ready, touch Start to begin copying.

Additional copy tasks

Locate information on the Web for performing common copy tasks.

Go to http://www.hp.com/support/ljE52645mfp.

Instructions are available for copy tasks, such as the following:

● Copy or scan pages from books or other bound documents

● Copy mixed-size documents

● Copy or scan both sides of an identication card

● Copy or scan a document into a booklet format

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

60 Chapter 5 Copy ENWW

6 Scan

Scan using the software, or scan directly to email, a USB ash drive, a network folder, or another destination.

●

Set up Scan to Email

●

Set up Scan to Network Folder

●

Set up Scan to SharePoint® (Flow models only)

●

Set up Scan to USB Drive

●

Scan to email

●

Scan to job storage

●

Scan to network folder

●

Scan to SharePoint

●

Scan to USB drive

●

Use HP JetAdvantage business solutions

●

Additional scan tasks

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljE52645mfp.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 61

Set up Scan to Email

The printer has a feature that enables it to scan a document and send it to one or more email addresses.

●

Introduction

●

Before you begin

●

Step one: Access the HP Embedded Web Server (EWS)

●

Step two: Congure the Network Identication settings

●

Step three: Congure the Send to Email feature

●

Step four: Congure the Quick Sets (optional)

●

Step ve: Set up Send to Email to use Oice 365 Outlook (optional)

Introduction

To use this scan feature, the printer must be connected to a network; however, the feature is not available until it
has been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for
basic and Email Setup for advanced.

Use the following information to set up the Scan to Email feature.

Before you begin

To set up the Scan to Email feature, the printer must have an active network connection.

Administrators need the following information before beginning the conguration process.

● Administrative access to the printer

● DNS suix (e.g., companyname.com)

● SMTP server (e.g., smtp.mycompany.com)

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,

contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.

● SMTP server authentication requirements for outgoing email messages, including the user name and

password used for authentication, if applicable.

NOTE: Consult your email service provider's documentation for information on digital sending limits for your

email account. Some providers may temporarily lock your account if you exceed your sending limit.

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the set-up process.

62 Chapter 6 Scan ENWW

1. From the Home screen on the printer control panel, touch the Information icon, and then touch the

Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Congure the Network Identication settings

NOTE: Conguring email setup on the Networking tab is an advanced process and might require the assistance

of a system administrator.

1. Using the EWS top navigation tabs, click Networking.

NOTE: For conguring the network settings for use with Oice 365, Step ve: Set up Send to Email to use
Oice 365 Outlook (optional) on page 74

2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the

Network Identication tab of the EWS.

3. On the TCP/IP Settings dialog, click the Network Identication tab.

ENWW Set up Scan to Email 63

4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email

client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.

NOTE: If the Domain Name suix is not set up, use the IP address.

5. Click Apply.

6. Click OK.

64 Chapter 6 Scan ENWW

Step three: Congure the Send to Email feature

The two options for conguring Send to Email are the Email Setup Wizard for basic conguration and Email
Setup for advanced conguration. Use the following options to congure the Send to Email feature:

●

Method one: Basic conguration using the Email Setup Wizard

●

Method two: Advanced conguration using the Email Setup

Method one: Basic conguration using the Email Setup Wizard

This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic conguration.

1. Using the EWS top navigation tabs, click Scan/Digital Send.

2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.

3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.

NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to

proceed with the conguration and enable the Scan to Email feature upon completion.

4. On the Congure Email Servers (SMTP) dialog, select one of the following options and complete the steps:

Option one: Use a server already in use by Email

▲ Select Use a server already in use by Email, and then click Next.

NOTE: This option nds outgoing SMTP servers inside your rewall only.

ENWW Set up Scan to Email 65

Option two: Search network for outgoing email server

a. Select Search network for outgoing email server, and then click Next.

b. Select the appropriate server from the Congure Email Server (SMTP) list, and then click Next.

c. Select the option that describes the server’s authentication requirements:

– Server does not require authentication: Select Server does not require authentication, and then

click Next.

-OR-

– Server requires authentication: From the drop-down list, select an authentication option:

○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials

of user to connect after Sign In at the control panel, and then click Next.

-OR-

○ Always use these credentials: Select Always use these credentials, enter the User name

and Password, and then click Next.

Option three: Add SMTP server

a. Select Add SMTP server

b. Enter the Server Name and Port Number, and then click Next.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,

and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to conrm these server settings are current and valid at the time of

conguration.

c. Select the appropriate server authentication option:

– Server does not require authentication: Select Server does not require authentication, and then

click Next.

-OR-

– Server requires authentication: Select an option from the Server requires authentication drop-

down list:

○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials

of user to connect after Sign In at the control panel, and then click Next.

-OR-

○ Always use these credentials: Select Always use these credentials, enter the User name

and Password, and then click Next.

5. On the Congure Email Settings dialog, enter the following information about for the sender’s email

address, and then click Next.

66 Chapter 6 Scan ENWW

NOTE: When setting up the From, Subject, and Message elds, if the User editable check box is

unchecked, users will not be able to edit those elds at the printer control panel when sending an email.

Option Description

From

(Required)

Subject

(Optional)

Message

(Optional)

Select one of the following options from the From drop-down list:

● User’s address (sign-in required)

● Default From: Enter a default email address and display name in the Default From Email

Address and Default Display Name elds

NOTE: Create an email account for the printer, and use this address for the default

email address.

NOTE: Congure the email feature so that users must sign in before using it. This

prevents users from sending an email from an address that is not their own.

Provide a default subject line for the email messages.

Create a custom message.

To use this message for all emails sent from the printer, clear the User editable check box for
Message.

6. In the Congure File Scan Settings area, set the default scanning preferences, and then click Next.

Option Description

File Type Select the default le type that the for the scanned document:

● PDF

● JPEG

● TIFF

● MTIFF

● XPS

● PDF/A

Color/Black Select the default color setting for the scanned document:

● Color

● Black

● Black/Gray

● Automatically detect

ENWW Set up Scan to Email 67

Option Description

Quality and File Size Select the default output quality for the scanned document:

● Low (small le)

● Medium

● High (large le)

Resolution Select the default scan resolution for the scanned document:

● 75 dpi

● 150 dpi

● 200 dpi

● 300 dpi

● 400 dpi

● 600 dpi

7. Review the Summary area, and then click Finish to complete the setup.

Method two: Advanced conguration using the Email Setup

1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation

pane.

NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access

additional settings, click the Advanced Settings button at the bottom of the page.

2. On the Email Setup dialog, select the Enable Send to Email check box. If this check box is not selected, the

feature is unavailable at the printer control panel.

3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:

68 Chapter 6 Scan ENWW

● Select one of the displayed servers

● Click Add to start the SMTP wizard.

1. In the SMTP wizard, select one of the following options:

○ Option one:I know my SMTP server address or host name: Enter the address of an SMTP

server, and then click Next

○ Option two: If you do not know the address of the SMTP server, select Search network for

outgoing email server, and then click Next. Select the server, and then click Next.

NOTE: If an SMTP server was already created for another printer function, the Use a server

already in use by another function option displays. Select this option, and then congure it to be
used for the email function.

2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.

NOTE: Some servers have problems sending or receiving emails that are larger than 5

megabytes (MB). These problems can be prevented by entering a number in Split emails if larger
than (MB).

NOTE: In most cases, the default port number does not need to be changed. However, when

using the Enable SMTP SSL Protocol option, port 587 must be used.

NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol

check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.

Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.

3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:

○ Server does not require authentication, and then click Next.

○ Server requires authentication

○ From the drop-down box, select Use credentials of user to connect after Sign In at

the control panel, and then click Next.

○ From the drop-down box, select Always use these credentials, enter the Username

and Password, and then click Next.

NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the

printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.

4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.

NOTE: If the server requires authentication, a user name and password for sending automatic

alerts and reports from the printer will be required.

ENWW Set up Scan to Email 69

5. On the Summary and Test dialog, enter a valid email address in the Send a test email to: eld,
and then click Test.

6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.

4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.

Address and Message Field Control settings:

Feature Description

1

Address Field Restrictions

Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.

CAUTION: If Users must select from address book is selected, and any of the address elds are

also set as User editable, changes to those editable elds also change the corresponding values in
the address book.

To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book

modications.

Allow invalid email address

1

formats

User editable To use the Default From address and Default Display Name for all emails sent from this printer

Default From: and Default
Display Name:

1

To:

1

CC:

1

BCC:

Subject: Provide a default subject line for the email messages.

Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not

1

This setting is available only on the Advanced Settings page.

Select to allow an invalid email address format.

(unless a user is signed in), do not select the User editable check box.

When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the
From:To:CC:, and BCC: elds, and then set that user's send email From: their own email address
and To: their own email address.

Provide an email address and name to use for the From: address for the email message.

NOTE: Create an email account for the printer, and use this address for the default email

address.

NOTE: Congure the email feature so that users must sign in before using it. This prevents users

from sending an email from an address that is not their own.

Provide a To (recipient) email address for emails.

Provide a CC email address for emails.

Provide a BCC email address for emails.

select the User editable check box for Message:.

5. In the Signing and Encryption area, set the signing and encryption preferences.

NOTE: These settings are available only on the Advanced Settings page.

Signing and Encryption settings:

70 Chapter 6 Scan ENWW

Feature Description

Signing Select whether to sign the security certicate.

Select the User editable check box to make this setting editable at the printer control panel.

Hashing Algorithm Select the algorithm to use for signing the certicate.

Encryption Select whether to encrypt the email.

Select the User editable check box to make this setting editable at the printer control panel.

Encryption Algorithm Select the algorithm to use for encrypting the email.

Attribute for Recipient Public
Key

Use the recipient public key
certicate to verify the
recipient

Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.

Select this setting to use the recipient’s public key certicate to verify the recipient.

6. In the Notication Settings area, select when users will receive notications about sent emails. The default

setting is using the signed in user's email address. If the recipient email address is blank, no notication is
sent.

7. In the Scan Settings area, set the default scanning preferences.

NOTE: These settings are available only on the Advanced Settings page.

Scan settings:

Feature Description

Original Size Select the page size of the original document.

Original Sides Select whether the original document is single-sided or double-sided.

Optimize Text/Picture Select to optimize for the output of a particular type of content.

Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.

Background Cleanup Select a value to remove faint images from the background or to remove a light background color.

Darkness Select a value to adjust the darkness of the le.

Contrast Select a value to adjust the contrast of the le.

Sharpness Select a value to adjust the sharpness of the le.

Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.

Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.

Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or

millimeters, for the front side and back side of a job.

8. In the File Settings area, set the default le settings preferences.

File settings:

Feature

File Name Prex

1

Description

Set the default le name prex used for les saved to a network folder.

ENWW Set up Scan to Email 71

Feature Description

File Name Default le name for the le to be saved.

Select the User editable check box to make this setting editable at the printer control panel.

File Name Suix

1

Set the default le name suix used for les saved to a network folder.

Duplicate lename suix default [lename]_YYYYMMDDT

File Name Preview

1

File Numbering Format

1

Enter a le name, and then click the Update Preview button.

Select a le name format for when the job is divided into multiple les.

Add numbering when job has
just one le (ex. _1–1)

1

Select this setting to add numbering to a le name when the job is only one le instead of multiple

les.

File Type Select the le format for the saved le.

Select the User editable check box to make this setting editable at the printer control panel.

High Compression (smaller

1

le)

PDF encryption

1

Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.

If the le type is PDF, then this option encrypts the output PDF le. A password must be specied
as part of the encryption. The same password must be used to open the le. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.

Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they

show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
le size is smaller.

Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality

images, and they take more time to send.

Color/Black Specify whether copies are to be printed in color, black and gray, or black only.

Suppress blank pages

Create Multiple Files

1

1

If the Suppress blank pages option is enabled, blank pages will be ignored.

Select this setting to scan pages into separate les based on a predetermined maximum number
of pages per le.

1

This setting is available only on the Advanced Settings page.

9. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.

Step four: Congure the Quick Sets (optional)

Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer.

1. In the Email Setup area of the left navigation pane, click Quick Sets.

2. Select one of the following options:

● Select an existing Quick Set under Quick Sets Application in the table.

-OR-

● Click Add to start the Quick Set Wizard.

3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:

72 Chapter 6 Scan ENWW

● Quick Set Name: Enter a title for the new Quick Set.

● Quick Set Description: Enter a description of the Quick Set.

● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user

presses Start or Start instantly when selected from the Home Screen.

4. Dene the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,

Notication Settings, Scan Settings, File Settings.

5. Click Finish to save the Quick Set.

ENWW Set up Scan to Email 73

Step ve: Set up Send to Email to use Oice 365 Outlook (optional)

●

Introduction

●

Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account

Introduction

Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oice 365 Outlook account from the control panel.

NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the EWS.

Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account

1. Using the EWS top navigation tabs, click Networking.

2. In the left navigation pane, click TCP/IP Settings.

3. In the TCP/IP Settings area, click the Network Identication tab.

4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email

client being used is listed. DNS suixes have this format: companyname.com, Gmail.com, etc.

NOTE: If the Domain Name suix is not set up, use the IP address.

5. Click Apply.

6. Click the Scan/Digital Send tab.

7. On the left navigation pane, click Email Setup.

74 Chapter 6 Scan ENWW

8. On the Email Setup page, select the Enable Send to Email check box. If this check box is not available, the

feature is unavailable at the printer control panel.

9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.

10. In the I know my SMTP server address or host name eld, type smtp.onoice.com, and then click Next.

11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type

587.

NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).

These problems can be prevented by entering a number in Split emails if larger than (MB).

12. Select the Enable SMTP SSL Protocol check box, and then click Next.

13. On the Server Authentication Requirements dialog, complete the following information:

a. Select Server requires authentication.

b. From the drop-down list, select Always use these credentials

c. In the Username eld, type the Oice 365 Outlook email address.

d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.

14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and

then click the Next button.

15. On the Summary and Test dialog, enter a valid email address in the Send a test email to: eld, and then click

Test.

16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.

ENWW Set up Scan to Email 75

Set up Scan to Network Folder

●

Introduction

●

Before you begin

●

Step one: Access the HP Embedded Web Server (EWS)

●

Step two: Set up Scan to Network Folder

Introduction

This document explains how to enable and congure the Scan to Network Folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been congured. There are two
methods for conguring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and
Save to Network Folder Setup for advanced setup.

Before you begin

NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.

Administrators need the following items before beginning the conguration process.

● Administrative access to the printer

● The fully-qualied domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the

destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).

NOTE: The use of the term "server" in this context refers to the computer where the shared folder resides.

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the set-up process.

1. From the Home screen on the printer control panel, touch the Information icon, and then touch the

Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

76 Chapter 6 Scan ENWW

ENWW Set up Scan to Network Folder 77

Step two: Set up Scan to Network Folder

●

Method one: Use the Scan to Network Folder Wizard

●

Method two: Use Scan to Network Folder Setup

Method one: Use the Scan to Network Folder Wizard

This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic conguration.

NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and

then touch the Network icon on the printer's control panel.

1. Using the EWS top navigation tabs, click Scan/Digital Send tab. The Email and Scan to Network Folder Quick

Setup Wizards dialog opens.

2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.

3. Click the Save to Network Folder Quick Set Wizard link.

4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.

NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick

Sets application.

NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.

However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.

5. On the Add Folder Quick Set dialog, complete the following information:

a. In the Quick Set Title eld, type a title.

NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a

folder").

b. In the Quick Set Description eld, type a description explaining what the Quick Set will save.

c. Click Next.

6. On the Congure Destination Folder dialog, complete the following information:

a. In the UNC Folder Path eld, type a folder path where the scan will go.

The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.

NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,

the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.

b. From the Authentication Settings drop-down, select one of the following options:

● Use credentials of user to connect after Sign In at the control panel

● Always use these credentials

78 Chapter 6 Scan ENWW

NOTE: If Always use these credentials is selected, a user name and password must be entered

in the corresponding elds, and the printer’s access to the folder must be veried by clicking
Verify Access.

c. In the Windows Domain eld, type the Windows domain.

TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.

To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then click
System.

The domain is listed under Computer name, domain, and workgroup settings.

d. Click Next.

7. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then

click Next.

8. Review the Summary dialog, and then click Finish.

ENWW Set up Scan to Network Folder 79

Method two: Use Scan to Network Folder Setup

This option enables advanced conguration of the Save to Network Folder feature using the HP Embedded Web
Server (EWS) for the printer.

●

Step one: Begin the conguration

●

Step two: Congure the Scan to Network Folder settings

●

Step three: Complete the conguration

NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and

then touch the Network icon on the printer's control panel.

Step one: Begin the conguration

1. Click the Scan/Digital Send tab.

2. On the left navigation menu, click the Scan to Network Folder Setup link.

80 Chapter 6 Scan ENWW

Step two: Congure the Scan to Network Folder settings

●

Step one: Begin the conguration

●

Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel

●

Dialog two: Folder Settings

●

Dialog three: Notication settings

●

Dialog four: Scan Settings

●

Dialog ve: File Settings

●

Dialog six: Summary

Step one: Begin the conguration

1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box

is not selected, the feature is unavailable at the printer control panel.

2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open the Quick

Sets Setup dialog.

NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick

Sets application.

NOTE: The Scan to Network Folder feature can be minimally congured without creating a quick set.

However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Scan to Network Folder metadata.

Complete all of the settings in the Quick Set Setup to fully congure the Scan to Network Folder feature.

Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel

Use the Set the button location for the Quick Set and options for user interaction at the control panel dialog to
congure where the Quick Set button will display on the printer control panel and to congure the level of user
interaction at the printer control panel.

1. In the Quick Set Name eld, type a title.

NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a

folder").

2. In the Quick Set Description eld, type a description explaining what the Quick Set will save.

3. From the Quick Set Start Option list, select one of the following options:

● Option one: Enter application, then user presses Start

● Option two: Start instantly upon selection

Select one of the following prompt options :

○ Prompt for original sides

○ Prompt for additional pages

○ Require Preview

ENWW Set up Scan to Network Folder 81

NOTE: If Start instantly upon selection is selected, the destination folder must be entered in the next

step.

4. Click Next.

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Dialog two: Folder Settings

Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to.

●

Congure the destination folder for scanned documents

●

Select the destination folder permissions

There are two types of destination folders to select from:

● Shared folders or FTP folders

● Personal shared folders

There are two types of folder permissions to select from:

● Read and write access

● Write access only

The following information describes how to congure the folder settings.

ENWW Set up Scan to Network Folder 83

Congure the destination folder for scanned documents

●

Option 1: Congure the printer to save to a shared folder or FTP folder

●

Option 2: Congure the printer to save to a personal shared folder

Select one of the following options to set up a destination folder.

Option 1: Congure the printer to save to a shared folder or FTP folder

To save scanned documents to a standard shared folder or an FTP folder, complete the following steps:

1. If it is not already selected, select Save to shared folders or FTP folders.

2. Click Add.... The Add Network Folder Path dialog opens.

3. On the Add Network Folder Path dialog, select one of the following options:

● Option one: Save to a standard shared network folder

NOTE: For more information about creating shared network folders see Set up a shared folder

(c04431534).

1. If it is not already selected, select Save to a standard shared network folder.

2. In the UNC Folder Path eld, type a folder path.

The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \
\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.

NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via

DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to nd the destination server.

84 Chapter 6 Scan ENWW

3. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.

To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.

4. To view the complete folder path for scanned documents, click Update Preview.

5. From the Authentication Settings list, select one of the following options:

○ Use credentials of user to connect after Sign In at the control panel

○ Always use these credentials

NOTE: If Always use these credentials is selected, a user name and password must be entered

in the corresponding elds.

6. In the Windows Domain eld, type the Windows domain.

NOTE: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.

To nd the Windows domain in Windows 8, click Search, enter System in the search box, and
then click System.

The domain is listed under Computer name, domain, and workgroup settings.

NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name

(default is “Workgroup”), a user name and password must be entered in the corresponding
elds. However, if the folder is within a particular user’s folders and not Public, the user name
and password of that user must be used.

NOTE: An IP address might be necessary instead of a computer name. Many home routers do

not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on the
same subnet, but outside the DHCP address range.

7. Click OK.

● Option two: Save to an FTP Server

ENWW Set up Scan to Network Folder 85

NOTE: If an FTP site is outside the rewall, a proxy server must be specied under the network

settings These settings are located in the EWS Networking tab, under the Advanced options.

1. Select Save to an FTP Server.

2. In the FTP Server eld, type the FTP server name or IP address.

3. In the Port eld, type the port number.

NOTE: In most cases, the default port number does not need to be changed.

4. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.

5. To view the complete folder path for scanned documents, click Update Preview.

6. From the FTP Transfer Mode list, select one of the following options:

○ Passive

○ Active

7. In the Username eld, type the user name.

8. In the Password eld, type the password.

9. Click Verify Access to conrm the destination can be accessed.

10. Click OK.

Option 2: Congure the printer to save to a personal shared folder

To save scanned documents to a personal shared folder, complete the following steps:

86 Chapter 6 Scan ENWW

NOTE: This option is used in domain environments where the administrator congures a shared folder for each

user. If the Save to a personal shared folder feature is congured, users will be required to sign in at the printer
control panel using Windows credentials or LDAP authentication.

1. Select Save to a personal shared folder.

2. In the Retrieve the device user’s home folder using this attribute eld, type the user’s home folder in the

Microsoft Active Directory.

NOTE: Verify that the user knows where this home folder is located on the network.

3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.

To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.

ENWW Set up Scan to Network Folder 87

Select the destination folder permissions

●

Option 1: Congure read and write access

●

Option 2: Congure write access only

Select one of the following options to set up destination folder permissions.

Option 1: Congure read and write access

To send scanned documents to a folders congured for read and write access, complete the following steps:

NOTE: Send only to folders with read and write access supports folder verication and job notication.

1. If it is not already selected, select Send only to folders with read and write access.

2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to

job start.

NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;

however, if the folder is unavailable, the scan job will fail.

3. Click Next.

Option 2: Congure write access only

To send scanned documents to a folder congured for write access only, complete the following steps:

NOTE: Allow sending to folders with write access only does not support folder verication or job notication

NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename for

all scans.

Select a time-related lename prex or suix for the scan lename, so that each scan is saved as a unique le,
and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog
in the Quick Set Wizard.

1. Select Allow sending to folders with write access only.

2. Click Next.

Dialog three: Notication settings

▲ On the Notication Settings dialog, complete one of the following tasks:

NOTE: In order to send notication emails, the printer must be set up to use an SMTP server for sending

email jobs. For more information about setting up the SMTP server for sending emails see Set up Scan to

Email (c04017973).

● Option one: Do not notify

1. Select Do not notify.

2. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.

● Option two: Notify when job completes

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