Hp MFP E52645 User Manual
User Guide
www.hp.com/videos/LaserJet
www.hp.com/support/ljE52645mfp
LaserJet Managed MFP E52645
LaserJet Managed Flow MFP E52645
HP LaserJet Managed MFP E52645
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 7
How to use the touchscreen control panel ................................................................................. 8
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 11
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions .................................................... 14
Operating-environment range ........................................................................................................................ 14
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 17
Introduction ............................................................................................................................................................................. 17
Load paper to Tray 1 ............................................................................................................................................................. 18
Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 18
Tray 1 paper orientation ................................................................................................................................... 19
Use alternative letterhead mode .................................................................................................................... 20
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20
Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 21
Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 21
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 23
Use alternative letterhead mode .................................................................................................................... 20
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20
Load and print envelopes ..................................................................................................................................................... 25
Print envelopes .................................................................................................................................................. 25
Envelope orientation ......................................................................................................................................... 25
ENWW iii
Load and print labels ............................................................................................................................................................. 26
Manually feed labels ......................................................................................................................................... 26
Label orientation ............................................................................................................................................... 26
Use the convenience stapler (c models only) .................................................................................................................... 27
Use the stapler ................................................................................................................................................... 27
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Ordering .............................................................................................................................................................. 30
Supplies and accessories ................................................................................................................................. 30
Maintenance/long-life consumables .............................................................................................................. 31
Customer self-repair parts ............................................................................................................................... 31
Replace the toner cartridge .................................................................................................................................................. 33
Cartridge information ....................................................................................................................................... 33
Remove and replace the cartridge .................................................................................................................. 34
Replace the staple cartridge (c model only) ...................................................................................................................... 37
Introduction ........................................................................................................................................................ 37
Remove and replace the staple cartridge ...................................................................................................... 37
4 Print .......................................................................................................................................................................................................... 39
Print tasks (Windows) ............................................................................................................................................................ 40
How to print (Windows) .................................................................................................................................... 40
Automatically print on both sides (Windows) ............................................................................................... 40
Manually print on both sides (Windows) ........................................................................................................ 41
Print multiple pages per sheet (Windows) .................................................................................................... 41
Select the paper type (Windows) .................................................................................................................... 42
Additional print tasks ........................................................................................................................................ 43
Print tasks (macOS) ............................................................................................................................................................... 44
How to print (macOS) ........................................................................................................................................ 44
Automatically print on both sides (macOS) ................................................................................................... 44
Manually print on both sides (macOS) ........................................................................................................... 44
Print multiple pages per sheet (macOS) ........................................................................................................ 45
Select the paper type (macOS) ........................................................................................................................ 45
Additional print tasks ........................................................................................................................................ 43
Store print jobs on the printer to print later or print privately ........................................................................................ 47
Introduction ........................................................................................................................................................ 47
Create a stored job (Windows) ......................................................................................................................... 47
Create a stored job (macOS) ............................................................................................................................ 48
Print a stored job ............................................................................................................................................... 49
Delete a stored job ............................................................................................................................................ 50
Delete a job that is stored on the printer .................................................................................. 50
iv ENWW
Change the job storage limit ....................................................................................................... 50
Information sent to printer for Job Accounting purposes ........................................................................... 50
Print from a USB ash drive ................................................................................................................................................. 51
Enable the USB port for printing ..................................................................................................................... 52
Method one: Enable the USB port from the printer control panel ........................................ 52
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 52
Print USB documents ........................................................................................................................................ 52
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 54
Enable the high-speed USB port for printing ................................................................................................ 55
Method one: Enable the high-speed USB 2.0 port from the printer control panel
menus ............................................................................................................................................. 55
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web
Server (network-connected printers only) ................................................................................ 55
5 Copy .......................................................................................................................................................................................................... 57
Make a copy ............................................................................................................................................................................. 57
Copy on both sides (duplex) ................................................................................................................................................. 59
Additional copy tasks ............................................................................................................................................................. 60
6 Scan .......................................................................................................................................................................................................... 61
Set up Scan to Email .............................................................................................................................................................. 62
Introduction ........................................................................................................................................................ 62
Before you begin ................................................................................................................................................ 62
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62
Step two: Congure the Network Identication settings ............................................................................ 63
Step three: Congure the Send to Email feature .......................................................................................... 65
Method one: Basic conguration using the Email Setup Wizard ........................................... 65
Method two: Advanced conguration using the Email Setup ................................................ 68
Step four: Congure the Quick Sets (optional) .............................................................................................. 72
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 74
Introduction ................................................................................................................................... 74
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 74
Set up Scan to Network Folder ............................................................................................................................................ 76
Introduction ........................................................................................................................................................ 76
Before you begin ................................................................................................................................................ 76
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62
Step two: Set up Scan to Network Folder ...................................................................................................... 78
Method one: Use the Scan to Network Folder Wizard ............................................................ 78
Method two: Use Scan to Network Folder Setup ..................................................................... 80
ENWW v
Step one: Begin the conguration ......................................................................... 80
Step two: Congure the Scan to Network Folder settings ................................. 81
Step three: Complete the conguration ............................................................... 90
Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 91
Introduction ........................................................................................................................................................ 91
Before you begin ................................................................................................................................................ 91
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ................................ 92
Scan a le directly to a Microsoft® SharePoint site ...................................................................................... 94
Quick set scan settings and options for Scan to SharePoint® .................................................................... 95
Set up Scan to USB Drive ...................................................................................................................................................... 97
Introduction ........................................................................................................................................................ 97
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 62
Step two: Enable Scan to USB Drive ............................................................................................................... 98
Step three: Congure the Quick Sets (optional) ............................................................................................ 98
Default scan settings for Scan to USB Drive setup ...................................................................................... 99
Default le settings for Save to USB Setup ................................................................................................... 99
Scan to email ........................................................................................................................................................................ 101
Introduction ...................................................................................................................................................... 101
Scan to email ................................................................................................................................................... 101
Scan to job storage .............................................................................................................................................................. 104
Introduction ...................................................................................................................................................... 104
Scan to job storage on the printer ................................................................................................................ 104
Print from job storage on the printer ........................................................................................................... 106
Scan to network folder ....................................................................................................................................................... 107
Introduction ...................................................................................................................................................... 107
Scan to network folder ................................................................................................................................... 107
Scan to SharePoint .............................................................................................................................................................. 109
Introduction ...................................................................................................................................................... 109
Scan to SharePoint .......................................................................................................................................... 109
Scan to USB drive ................................................................................................................................................................. 111
Introduction ...................................................................................................................................................... 111
Scan to USB drive ............................................................................................................................................ 111
Use HP JetAdvantage business solutions ........................................................................................................................ 112
Additional scan tasks .......................................................................................................................................................... 113
7 Fax .......................................................................................................................................................................................................... 115
Set up fax .............................................................................................................................................................................. 116
Introduction ...................................................................................................................................................... 116
Set up fax by using the printer control panel ............................................................................................. 116
Change fax congurations ................................................................................................................................................. 117
vi ENWW
Fax dialing settings ......................................................................................................................................... 117
General fax send settings .............................................................................................................................. 118
Fax receive settings ........................................................................................................................................ 118
Send a fax ............................................................................................................................................................................. 119
Additional fax tasks ............................................................................................................................................................. 121
8 Manage the printer .............................................................................................................................................................................. 123
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 124
Introduction ...................................................................................................................................................... 124
How to access the HP Embedded Web Server (EWS) ................................................................................ 124
HP Embedded Web Server features ............................................................................................................. 126
Information tab ........................................................................................................................... 126
General tab .................................................................................................................................. 126
Copy/Print tab ............................................................................................................................. 127
Scan/Digital Send tab ................................................................................................................ 128
Fax tab .......................................................................................................................................... 129
Supplies tab ................................................................................................................................. 130
Troubleshooting tab ................................................................................................................... 130
Security tab ................................................................................................................................. 130
HP Web Services tab .................................................................................................................. 131
Networking tab ........................................................................................................................... 131
Other Links list ............................................................................................................................ 133
Congure IP network settings ........................................................................................................................................... 134
Printer sharing disclaimer .............................................................................................................................. 134
View or change network settings ................................................................................................................. 134
Rename the printer on a network ................................................................................................................ 134
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 135
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 135
Link speed and duplex settings .................................................................................................................... 136
Printer security features ..................................................................................................................................................... 137
Introduction ...................................................................................................................................................... 137
Security statements ....................................................................................................................................... 137
Assign an administrator password ............................................................................................................... 138
Use the HP Embedded Web Server (EWS) to set the password ......................................... 138
Provide user access credentials at the printer control panel .............................................. 138
IP Security ......................................................................................................................................................... 139
Encryption support: HP High Performance Secure Hard Disks ................................................................ 139
Lock the formatter .......................................................................................................................................... 139
Energy-conservation settings ........................................................................................................................................... 140
Print with EconoMode .................................................................................................................................... 141
Congure EconoMode from the print driver ........................................................................... 141
ENWW vii
Congure EconoMode from the printer control panel .......................................................... 141
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 141
Set the sleep schedule ................................................................................................................................... 142
HP Web Jetadmin ................................................................................................................................................................. 142
Software and rmware updates ........................................................................................................................................ 142
9 Solve problems ..................................................................................................................................................................................... 143
Customer support ................................................................................................................................................................ 144
Control panel help system ................................................................................................................................................. 144
Reset factory settings ......................................................................................................................................................... 145
Introduction ...................................................................................................................................................... 145
Method one: Reset factory settings from the printer control panel ....................................................... 145
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 145
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 146
Printer does not pick up paper or misfeeds .................................................................................................................... 147
Introduction ...................................................................................................................................................... 147
The printer does not pick up paper .............................................................................................................. 147
The printer picks up multiple sheets of paper ............................................................................................ 149
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 152
Clear paper jams .................................................................................................................................................................. 154
Introduction ...................................................................................................................................................... 154
Paper jam locations ........................................................................................................................................ 154
Auto-navigation for clearing paper jams ..................................................................................................... 155
Experiencing frequent or recurring paper jams? ....................................................................................... 155
Clear paper jams in the document feeder—31.13.yz .............................................................................. 155
Clear paper jams in tray 1—13.A1 ............................................................................................................... 159
Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 .................................... 162
Clear paper jams in the output bin—13.E1 ................................................................................................ 165
Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX .......................................................................... 166
Clear paper jams in the toner-cartridge area .............................................................................................. 171
Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................ 173
Resolve print-quality problems ......................................................................................................................................... 175
Introduction ...................................................................................................................................................... 175
Troubleshoot print quality ............................................................................................................................. 176
Print from a dierent software program ................................................................................ 176
Check the paper-type setting for the print job ...................................................................... 177
Check the paper type setting on the printer ..................................................... 177
Check the paper type setting (Windows) ........................................................... 177
Check the paper type setting (macOS) ............................................................... 177
Check toner-cartridge status .................................................................................................... 178
viii ENWW
Step one: Print the supplies status page ........................................................... 178
Step two: Check supplies status .......................................................................... 178
Print a cleaning page .................................................................................................................. 178
Visually inspect the toner cartridge or cartridges ................................................................. 179
Check paper and the printing environment ............................................................................ 180
Step one: Use paper that meets HP specications .......................................... 180
Step two: Check the environment ....................................................................... 180
Step three: Set the individual tray alignment .................................................... 180
Try a dierent print driver ......................................................................................................... 181
Troubleshoot image defects ..................................................................................................... 181
Improve copy image quality ............................................................................................................................................... 190
Check the scanner glass for dirt and smudges .......................................................................................... 190
Calibrate the scanner ...................................................................................................................................... 191
Check the paper settings ............................................................................................................................... 193
Check the paper selection options ........................................................................................... 193
Check the image-adjustment settings ........................................................................................................ 193
Optimize copy quality for text or pictures ................................................................................................... 193
Edge-to-edge copying .................................................................................................................................... 194
Improve scan image quality ............................................................................................................................................... 195
Check the scanner glass for dirt and smudges .......................................................................................... 190
Check the resolution settings ....................................................................................................................... 196
Check the color settings ................................................................................................................................. 197
Check the image-adjustment settings ........................................................................................................ 197
Optimize scan quality for text or pictures ................................................................................................... 198
Check the output-quality settings ................................................................................................................ 198
Improve fax image quality .................................................................................................................................................. 200
Check the scanner glass for dirt and smudges .......................................................................................... 190
Check the send-fax resolution settings ....................................................................................................... 201
Check the image-adjustment settings ........................................................................................................ 202
Optimize fax quality for text or pictures ...................................................................................................... 202
Check the error-correction settings ............................................................................................................. 202
Check the t-to-page setting ........................................................................................................................ 203
Send to a dierent fax machine .................................................................................................................... 203
Check the sender's fax machine ................................................................................................................... 203
Solve fax problems .............................................................................................................................................................. 204
Checklist for solving fax problems ............................................................................................................... 205
What type of phone line are you using? ................................................................................. 205
Are you using a surge-protection device? .............................................................................. 205
Are you using a phone company voice-messaging service or an answering machine? . 205
Does your phone line have a call-waiting feature? ............................................................... 206
Check fax accessory status ....................................................................................................... 206
ENWW ix
General fax problems ..................................................................................................................................... 207
The fax failed to send ................................................................................................................ 207
No fax address book button displays ...................................................................................... 207
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 207
The header is appended to the top of the page when the overlay option is enabled ..... 207
A mix of names and numbers is in the recipients box .......................................................... 207
A one-page fax prints as two pages ........................................................................................ 207
A document stops in the document feeder in the middle of faxing ................................... 207
The volume for sounds coming from the fax accessory is too high or too low ............... 208
USB ash drive is not responding ..................................................................................................................................... 209
Method one: Enable the USB port from the printer control panel ............................................................. 52
Method two: Enable the USB port from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 52
Index ........................................................................................................................................................................................................... 211
x ENWW
1 Printer overview
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE52645mfp.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
ENWW 1
● Caution: Hot surface
● Caution: Keep body parts away from moving parts
● Caution: Sharp edge in close proximity
● Warning
2 Chapter 1 Printer overview ENWW
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3
Printer views
15
1 2
3
4
5
7
6
8
16
14
13
12
11
9
10
Locate key features on the printer and the control panel.
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
Locate features on the front of the printer.
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Physical keyboard (c model only). Pull the keyboard straight out to use it.
6 Convenience stapler (c model only)
7 On/o button
8 Formatter cover
4 Chapter 1 Printer overview ENWW
9 Optional 1 x 550-sheet paper feeder (Tray 3)
1
2
6
5
4
3
10 Tray 2
11 Model name
12 Tray 1
13 Top cover (access to the toner cartridge)
14 Standard output bin
15 Easy-access USB port (on the left side of the control panel support)
16 Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
Locate features on the back of the printer.
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
NOTE: The release button for the top cover is on the left side of the printer.
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
1 Rear door (access for clearing jams)
2 Top-cover-release button
3 Serial number and product number label
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
ENWW Printer views 5
Interface ports
1
2
3
4
5
Locate the interface ports on the printer formatter.
1 Slot for a cable-type security lock
2 Fax port (c model only. The port is covered for the dn models.)
3 Local area network (LAN) Ethernet (RJ-45) network port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
5 Hi-Speed USB 2.0 printing port
6 Chapter 1 Printer overview ENWW
Control-panel view
3 4
2
1
5 6 7
8
9
10
12
13
11
The control panel provides access to the printer features and indicates the current status of the printer.
●
How to use the touchscreen control panel
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1
Home button Select the Home button to return to the printer Home screen at any time.
2 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
3 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
and restore the default settings (including the language and keyboard layout).
4 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5
Information button Select the Information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
● Display Language: Change the language setting from this screen.
● Sleep Mode: Place the printer into sleep mode from this screen.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: Use this screen to view and change wireless connection settings (some models require
an optional wireless accessory).
● Ethernet: Use this screen to view and change Ethernet connection settings.
● HP Web Services: Find information to connect and print to the printer using HP Web Services
(ePrint).
● Fax Number: View the printer fax number (for f and z models and for the dn model only when the
optional fax accessory is installed).
ENWW Printer views 7
6
Help button Select the Help button to open the embedded help system.
The system provides a list of help topics or information about a topic when using the Home screen, an
app, an option, or a feature.
7 Current time Displays the current time.
8 Copy button Select the Copy button to start a copy job.
9 Copies count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page
indicator
11 Keyboard
(c model only)
12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
13 Hardware integration
pocket
The Home screen has multiple pages. This icon indicates the number of pages and which page is
currently active. Swipe the screen sideways to scroll between pages.
This printer includes a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Touch the Settings icon to open the Settings app.
8 Chapter 1 Printer overview ENWW
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
●
Technical specications
●
Supported operating systems
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see http://www.hp.com/support/ljE52645mfp.
Technical specications
Model name E52645dn Flow E52645c
Product number 1PS54A 1PS55A
Paper handling Tray 1 (100-sheet capacity) Included Included
Tray 2 (550-sheet capacity) Included Included
Tray 3 (550-sheet capacity)
NOTE: The printer is limited to a total of
ve input trays, including combination of MP
tray, main cassette, and stackable, 2,300
pages max. input.
Convenience stapler Not available Included
Automatic duplex printing Included Included
Connectivity 10/100/1000 Ethernet LAN connection with
IPv4 and IPv6
Hi-Speed USB 2.0 Included Included
Print server for wireless network
connectivity
Walk-up USB port Included Included
Hardware Integration Pocket for connecting
accessory and third-party devices
HP Internal USB Ports Optional Optional
HP Jetdirect 3100w BLE/NFC/Wireless
Accessory
HP Jetdirect 2900nw Print Server accessory
for wireless connectivity
Optional Optional
Included Included
Optional Optional
Included Included
Optional Optional
Optional Optional
Wi-Fi Bluetooth Low Energy (BLE) Direct Not available Not available
Memory 1.75 GB base memory
NOTE: The base memory is expandable to
3.75 GB by adding a DIMM memory module.
Included Included
10 Chapter 1 Printer overview ENWW
Model name E52645dn Flow E52645c
Product number 1PS54A 1PS55A
Mass storage 16 GB embedded Multi-Media Controller
(eMMC)
500 GB HP Secure High-Performance Hard
Disk
Security HP Trusted Platform Module for encrypting
all data that passes through the printer
Control-panel display and keyboard Color touchscreen control panel Included Included
Physical keyboard Not available Included
Print Prints 45 pages per minute (ppm) on letter
and 43 ppm on A4-size paper
USB printing Included Included
Mobile/cloud printing Not available Not available
Store jobs in the printer memory to print
later or print privately
Fax Optional Optional
Copy and Scan Copies 45 pages per minute (ppm) on letter
and 40 ppm on A4-size paper
100-page document feeder with dual-head
scanning for single-pass duplex copying
and scanning
Included Not available
Optional Included
Included Included
Included Included
Not available Not available
Included Included
Included Included
HP EveryPage Technologies including
ultrasonic multi-feed detection
Embedded optical character recognition
(OCR) provides the ability to convert printed
pages into text that can be edited or
searched using a computer
SMART Label feature provides paper-edge
detection for automatic page cropping
Automatic page orientation for pages that
have at least 100 characters of text
Automatic tone adjustment sets contrast,
brightness, and background removal for
each page
Digital Send Send documents to E-mail, USB, and shared
folders on a network
Send documents to SharePoint® Not available Included
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
Not available Included
Not available Included
Not available Included
Not available Included
Not available Included
Not available Included
ENWW Printer specications 11
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer, http://www.hp.com/support/ljE52645mfp, to download the print driver or the
software installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.12 Sierra, macOS 10.13 High
Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
12 Chapter 1 Printer overview ENWW
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
http://www.hp.com/support/ljE52645mfp for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a
USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the
network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent
from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.
The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard
do not install this service.
To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then
select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
Printer dimensions
Table
1-3 Dimensions for the base printer
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
Printer fully closed Printer fully opened
Height 497 mm (19.6 in) 750 mm (29.5 in)
Depth Tray 2 dust cover closed: 496 mm (19.5 in)
Tray 2 dust cover open: 559 mm (22.0 in)
Width 482 mm (19.0 in) 482 mm (19.0 in)
Weight 23 kg (50.8 lb)
Table 1-4 Dimensions for the 1 x 550-sheet paper feeder
Height 130 mm (5.1 in)
Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
Width 410 mm (16.1 in)
Weight 1.4 kg (3 lb)
674 mm (26.5 in)
ENWW Printer specications 13
Table 1-5 Dimensions for the printer stand
Height 381 mm (15.0 in)
Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9.0 kg (20 lb)
▲ These values are subject to change. For current information, go to http://www.hp.com/support/
ljE52645mfp.
Table 1-6 Dimensions for the printer with three 1 x 550-sheet paper feeders and the stand
Printer fully closed Printer fully opened
Height 1268 mm (49.9 in) 1521 mm (59.9 in)
Depth 632 mm (24.9 in) 865 mm (34.0 in)
Width 600 mm (23.6 in) 630 mm (24.8 in)
Weight 36.2 kg (79.8 lb)
▲ These values are subject to change. For current information, go to http://www.hp.com/support/
ljE52645mfp.
Power consumption, electrical specications, and acoustic emissions
See http://www.hp.com/support/ljE52645mfp for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table
1-7 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to http://www.hp.com/support/ljE52645mfp for HP's all-inclusive help for the printer. Find the following
support:
14 Chapter 1 Printer overview ENWW
● Install and congure
● Learn and use
● Solve problems
Download software and rmware updates
●
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 15
16 Chapter 1 Printer overview ENWW
2 Paper trays
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
●
Introduction
●
Load paper to Tray 1
●
Load paper to Tray 2 and the 550-sheet trays
●
Load and print envelopes
●
Load and print labels
●
Use the convenience stapler (c models only)
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE52645mfp.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Introduction
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
ENWW 17
Load paper to Tray 1
The following information describes how to load paper into Tray 1.
●
Load paper to Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
●
Use alternative letterhead mode
Load paper to Tray 1 (multipurpose tray)
This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
NOTE: Select the correct paper type in the print driver before printing.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
18 Chapter 2 Paper trays ENWW
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