HP MFP 586dn User Guide

User Guide

PageWide Enterprise Color MFP 586

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HP PageWide Enterprise Color MFP 586

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 3/2019

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orporated.

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UNIX® is a registered trademark of The Open Gr

oup.

Table of contents

1 Printer overview ............................................................................................................................................ 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Interface ports ..................................................................................................................................... 3

Control-panel view .............................................................................................................................. 4

Printer specications ............................................................................................................................................. 6

Technical specications ....................................................................................................................... 6

Supported operating systems ............................................................................................................. 8

Mobile printing solutions .................................................................................................................. 10

Printer dimensions ............................................................................................................................ 11

Power consumption, electrical specications, and acoustic emissions ........................................... 15

Operating-environment range .......................................................................................................... 15

Printer hardware setup and software installation .............................................................................................. 16

2 Paper trays ................................................................................................................................................. 17

Load paper to Tray 1 (multi-purpose tray) .......................................................................................................... 18

Introduction ....................................................................................................................................... 18

Tray 1 paper orientation ................................................................................................................... 19

Use alternative letterhead mode ...................................................................................................... 22

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 22

Load paper to Tray 2 ............................................................................................................................................ 23

Introduction ....................................................................................................................................... 23

Tray 2 paper orientation ................................................................................................................... 24

Use alternative letterhead mode ...................................................................................................... 26

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 26

Load paper to Tray 3 ............................................................................................................................................ 27

Introduction ....................................................................................................................................... 27

Tray 3 paper orientation ................................................................................................................... 28

Use alternative letterhead mode ...................................................................................................... 30

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 30

Load paper to the 3 x 500-sheet paper feeder ................................................................................................... 31

ENWW iii

Introduction ....................................................................................................................................... 31

3 x 500-sheet tray paper orientation ............................................................................................... 32

Use alternative letterhead mode ...................................................................................................... 35

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 35

Load and print envelopes .................................................................................................................................... 36

Introduction ....................................................................................................................................... 36

Print envelopes .................................................................................................................................. 36

Envelope orientation ......................................................................................................................... 36

Load and print labels ........................................................................................................................................... 38

Introduction ....................................................................................................................................... 38

Manually feed labels ......................................................................................................................... 38

Label orientation ............................................................................................................................... 39

3 Supplies, accessories, and parts ................................................................................................................... 41

Order supplies, accessories, and parts ................................................................................................................ 42

Ordering ............................................................................................................................................. 42

Supplies and accessories .................................................................................................................. 42

Customer self-repair parts ................................................................................................................ 43

Replace the cartridges ......................................................................................................................................... 46

Introduction ....................................................................................................................................... 46

Cartridge information ........................................................................................................................ 46

Remove and replace the cartridge .................................................................................................... 48

Replace the ink-collection unit ............................................................................................................................ 51

Introduction ....................................................................................................................................... 51

Remove and replace the ink-collection unit ..................................................................................... 51

4 Print ........................................................................................................................................................... 53

Print tasks (Windows) .......................................................................................................................................... 54

How to print (Windows) ..................................................................................................................... 54

Automatically print on both sides (Windows) ................................................................................... 56

Manually print on both sides (Windows) ........................................................................................... 56

Print multiple pages per sheet (Windows) ........................................................................................ 57

Select the paper type (Windows) ...................................................................................................... 57

Additional print tasks ........................................................................................................................ 58

Print tasks (OS X) ................................................................................................................................................. 59

How to print (OS X) ............................................................................................................................ 59

Automatically print on both sides (OS X) .......................................................................................... 59

Manually print on both sides (OS X) .................................................................................................. 59

Print multiple pages per sheet (OS X) ............................................................................................... 60

Select the paper type (OS X) ............................................................................................................. 60

Additional print tasks ........................................................................................................................ 61

iv ENWW

Store print jobs on the printer to print later or print privately ........................................................................... 62

Introduction ....................................................................................................................................... 62

Create a stored job (Windows) .......................................................................................................... 62

Create a stored job (OS X) .................................................................................................................. 64

Print a stored job ............................................................................................................................... 64

Delete a stored job ............................................................................................................................ 65

Information sent to printer for Job Accounting purposes ................................................................ 65

Mobile printing ..................................................................................................................................................... 66

Introduction ....................................................................................................................................... 66

Wireless Direct Print and NFC Printing .............................................................................................. 66

HP ePrint via email ............................................................................................................................ 67

HP ePrint software ............................................................................................................................ 68

AirPrint ............................................................................................................................................... 68

Google Cloud Print ............................................................................................................................. 68

Android embedded printing .............................................................................................................. 69

Print from the USB port ....................................................................................................................................... 70

Introduction ....................................................................................................................................... 70

Enable the USB port for printing ....................................................................................................... 70

Print USB documents ........................................................................................................................ 71

5 Copy ........................................................................................................................................................... 73

Make a copy .......................................................................................................................................................... 74

Copy on both sides (duplex) ................................................................................................................................ 76

Copy on both sides automatically ..................................................................................................... 76

Copy on both sides manually ............................................................................................................ 76

Additional options when copying ........................................................................................................................ 77

Additional copy tasks ........................................................................................................................................... 79

6 Scan ........................................................................................................................................................... 81

Set up Scan to E-mail using the HP Embedded Web Server ............................................................................... 82

Introduction ....................................................................................................................................... 82

Before you begin ............................................................................................................................... 82

Step one: Access the HP Embedded Web Server (EWS) .................................................................... 82

Step two: Congure the Network Identication settings ................................................................. 83

Step three: Congure the Send to E-mail feature ............................................................................ 83

Option one: Basic conguration using the E-mail Setup Wizard ................................... 84

Option two: Advanced conguration using the E-mail Setup ........................................ 87

Set up Send to E-mail to use Oice 365 Outlook (optional) ............................................................. 91

Introduction .................................................................................................................... 91

Step one: Access the HP Embedded Web Server (EWS) ................................................. 91

ENWW v

Step two: Congure the outgoing email server (SMTP) to send an email from an

Oice 365 Outlook account ............................................................................................ 91

Set up Scan to Network Folder using the HP Embedded Web Server ................................................................. 94

Introduction ....................................................................................................................................... 94

Before you begin ............................................................................................................................... 94

Step one: Access the HP Embedded Web Server .............................................................................. 94

Step two: Set up Save to Network Folder ......................................................................................... 94

Method one: Use the Save to Network Folder Wizard .................................................... 95

Method two: Use Save to Network Folder Setup ............................................................ 96

Step one: Begin the conguration ................................................................ 96

Step two: Congure the Save to Network Folder settings ........................... 96

Step three: Complete the conguration ..................................................... 104

Set up Save to USB using the HP Embedded Web Server ................................................................................. 105

Introduction ..................................................................................................................................... 105

Before you begin ............................................................................................................................. 105

Step one: Access the HP Embedded Web Server ............................................................................ 105

Step two: Enable Save to USB Setup ............................................................................................... 105

Default scan settings for Save to USB setup .................................................................................. 105

Default le settings for Save to USB Setup .................................................................................... 106

Set up Save to SharePoint® (Flow models only) ............................................................................................... 108

Introduction ..................................................................................................................................... 108

Before you begin ............................................................................................................................. 108

Step one: Access the HP Embedded Web Server (EWS) .................................................................. 108

Step two: Enable Save to SharePoint® ............................................................................................ 109

Scan and save a le directly to a Microsoft® SharePoint site ......................................................... 111

Create Quick Sets using the HP Embedded Web Server ................................................................................... 112

Introduction ..................................................................................................................................... 112

Step one: Access the HP Embedded Web Server (EWS) .................................................................. 112

Step two: Create a Quick Set ........................................................................................................... 112

Scan and send to email ...................................................................................................................................... 114

Introduction ..................................................................................................................................... 114

Scan and send a document to email ............................................................................................... 114

Scan and send to network folder ...................................................................................................................... 117

Introduction ..................................................................................................................................... 117

Scan and save the document to a folder ........................................................................................ 117

Scan and send to USB Flash Drive ..................................................................................................................... 120

Introduction ..................................................................................................................................... 120

Scan and save the document to a USB ash drive ......................................................................... 120

Additional options when scanning .................................................................................................................... 123

HP JetAdvantage business solutions ................................................................................................................ 125

Additional scan tasks ......................................................................................................................................... 126

vi ENWW

7 Fax ........................................................................................................................................................... 127

Set up fax ........................................................................................................................................................... 128

Introduction ..................................................................................................................................... 128

Set up fax by using the printer control panel ................................................................................. 128

Change fax congurations ................................................................................................................................ 129

Fax dialing settings ......................................................................................................................... 129

General fax send settings ............................................................................................................... 130

Fax receive settings ......................................................................................................................... 131

Send a fax .......................................................................................................................................................... 133

Additional fax tasks ........................................................................................................................................... 134

8 Manage the printer .................................................................................................................................... 135

Advanced conguration with HP Embedded Web Server (EWS) ....................................................................... 136

Introduction ..................................................................................................................................... 136

How to access the HP Embedded Web Server (EWS) ...................................................................... 136

HP Embedded Web Server features ................................................................................................ 137

Information tab ............................................................................................................. 137

General tab .................................................................................................................... 138

Copy/Print tab ............................................................................................................... 139

Scan/Digital Send tab ................................................................................................... 139

Fax tab ........................................................................................................................... 141

Troubleshooting tab ..................................................................................................... 141

Security tab ................................................................................................................... 142

HP Web Services tab ..................................................................................................... 142

Networking tab ............................................................................................................. 142

Other Links list .............................................................................................................. 144

Advanced conguration with HP Utility for OS X .............................................................................................. 145

Open HP Utility ................................................................................................................................ 145

HP Utility features ........................................................................................................................... 145

Congure IP network settings ........................................................................................................................... 147

Printer sharing disclaimer ............................................................................................................... 147

View or change network settings ................................................................................................... 147

Rename the printer on a network ................................................................................................... 147

Manually congure IPv4 TCP/IP parameters from the control panel ............................................. 148

Manually congure IPv6 TCP/IP parameters from the control panel ............................................. 148

Link speed and duplex settings ...................................................................................................... 149

Printer security features ................................................................................................................................... 151

Introduction ..................................................................................................................................... 151

Security statements ........................................................................................................................ 151

Assign an administrator password ................................................................................................. 151

IP Security ....................................................................................................................................... 152

ENWW vii

Lock the formatter .......................................................................................................................... 152

Encryption support: HP High Performance Secure Hard Disks ...................................................... 152

Energy-conservation settings ........................................................................................................................... 153

Introduction ..................................................................................................................................... 153

Optimize speed or energy usage .................................................................................................... 153

Set the sleep timer and congure the printer to use 1 watt or less of power ............................... 153

Set the sleep schedule .................................................................................................................... 154

HP Web Jetadmin ............................................................................................................................................... 156

Software and rmware updates ........................................................................................................................ 157

9 Solve problems .......................................................................................................................................... 159

Customer support .............................................................................................................................................. 160

Control panel help system ................................................................................................................................. 161

Restore factory settings .................................................................................................................................... 162

Introduction ..................................................................................................................................... 162

Method one: Restore factory settings from the printer control panel .......................................... 162

Method two: Restore factory settings from the HP Embedded Web Server (network-

connected printers only) ................................................................................................................. 162

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 163

Change the “Very Low” settings ..................................................................................................... 163

For products with fax capability ................................................................................... 163

Order supplies ................................................................................................................................. 164

Printer does not pick up paper or misfeeds ...................................................................................................... 165

Introduction ..................................................................................................................................... 165

The printer does not pick up paper ................................................................................................. 165

The printer picks up multiple sheets of paper ................................................................................ 167

The document feeder jams, skews, or picks up multiple sheets of paper ..................................... 171

Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Clear paper jams ................................................................................................................................................ 174

Introduction ..................................................................................................................................... 174

Jam locations .................................................................................................................................. 174

Auto-navigation for clearing jams .................................................................................................. 176

Experiencing frequent or recurring paper jams? ............................................................................ 176

Clear jams in the document feeder ................................................................................................. 177

Clear jams in the left door ............................................................................................................... 180

Clear jams in Tray 1 (multipurpose tray) ........................................................................................ 181

Clear jams in Tray 2 ......................................................................................................................... 185

Clear jams in Tray 3 (accessory) ...................................................................................................... 187

Clear jams in the 3 x 500-sheet feeder ........................................................................................... 189

Clear jams in the ink-collection unit area ....................................................................................... 192

Clear jams in the output bin ............................................................................................................ 195

viii ENWW

Improve print quality ......................................................................................................................................... 196

Introduction ..................................................................................................................................... 196

Print from a dierent software program ........................................................................................ 196

Check the paper-type setting for the print job ............................................................................... 196

Check the paper type setting (Windows) ..................................................................... 196

Check the paper type setting (OS X) ............................................................................. 197

Check cartridge status .................................................................................................................... 197

Clean the printer .............................................................................................................................. 198

Print a cleaning page .................................................................................................... 198

Check the scanner glass for dirt and smudges ............................................................ 198

Visually inspect the cartridge ......................................................................................................... 199

Check paper and the printing environment .................................................................................... 200

Step one: Use paper that meets HP specications ...................................................... 200

Step two: Check the environment ................................................................................ 200

Step three: Set the individual tray alignment .............................................................. 201

Adjust color settings (Windows) ..................................................................................................... 201

Print and interpret the print quality page ...................................................................................... 202

Calibrate the printer to align the colors .......................................................................................... 202

Try a dierent print driver ............................................................................................................... 203

Improve copy image quality .............................................................................................................................. 205

Check the scanner glass for dirt and smudges ............................................................................... 205

Calibrate the scanner ...................................................................................................................... 206

Check the paper settings ................................................................................................................ 207

Check the paper size and type conguration ............................................................... 207

Select the tray to use for the copy ............................................................................... 207

Check the image-adjustment settings ........................................................................................... 207

Optimize copy quality for text or pictures ...................................................................................... 208

Edge-to-edge copying ..................................................................................................................... 208

Clean the pickup rollers and separation pad in the document feeder ........................................... 209

Improve scan image quality .............................................................................................................................. 211

Check the scanner glass for dirt and smudges ............................................................................... 211

Check the resolution settings ......................................................................................................... 212

Check the color settings .................................................................................................................. 213

Check the image-adjustment settings ........................................................................................... 213

Optimize scan quality for text or pictures ...................................................................................... 214

Check the output-quality settings .................................................................................................. 214

Clean the pickup rollers and separation pad in the document feeder ........................................... 215

Improve fax image quality ................................................................................................................................. 217

Check the scanner glass for dirt and smudges ............................................................................... 217

Check the send-fax resolution settings .......................................................................................... 218

Check the image-adjustment settings ........................................................................................... 219

ENWW ix

Optimize fax quality for text or pictures ......................................................................................... 219

Check the error-correction settings ................................................................................................ 220

Check the t-to-page setting ......................................................................................................... 220

Clean the pickup rollers and separation pad in the document feeder ........................................... 221

Send to a dierent fax machine ...................................................................................................... 222

Check the sender's fax machine ...................................................................................................... 222

Solve wired network problems .......................................................................................................................... 223

Introduction ..................................................................................................................................... 223

Poor physical connection ................................................................................................................ 223

The computer is using the incorrect IP address for the printer ...................................................... 223

The computer is unable to communicate with the printer ............................................................. 223

The printer is using incorrect link and duplex settings for the network ........................................ 224

New software programs might be causing compatibility problems .............................................. 224

The computer or workstation might be set up incorrectly ............................................................. 224

The printer is disabled, or other network settings are incorrect ................................................... 224

Solve wireless network problems ..................................................................................................................... 225

Introduction ..................................................................................................................................... 225

Wireless connectivity checklist ....................................................................................................... 225

The printer does not print after the wireless conguration completes ......................................... 226

The printer does not print, and the computer has a third-party rewall installed ....................... 226

The wireless connection does not work after moving the wireless router or printer .................... 226

Cannot connect more computers to the wireless printer ............................................................... 226

The wireless printer loses communication when connected to a VPN .......................................... 227

The network does not appear in the wireless networks list .......................................................... 227

The wireless network is not functioning ........................................................................................ 227

Perform a wireless network diagnostic test ................................................................................... 227

Reduce interference on a wireless network ................................................................................... 228

Solve fax problems ............................................................................................................................................ 229

Checklist for solving fax problems .................................................................................................. 229

What type of phone line are you using? ....................................................................... 229

Are you using a surge-protection device? .................................................................... 229

Are you using a phone company voice-messaging service or an answering

machine? ....................................................................................................................... 229

Does your phone line have a call-waiting feature? ...................................................... 230

Check fax accessory status ........................................................................................... 230

General fax problems ...................................................................................................................... 231

The fax failed to send ................................................................................................... 231

An Out of Memory status message displays on the printer control panel .................. 231

Print quality of a photo is poor or prints as a gray box ................................................ 231

You touched the Stop button to cancel a fax, but the fax was still sent ...................... 231

No fax address book button displays ........................................................................... 231

x ENWW

Not able to locate the Fax settings in HP Web Jetadmin ............................................. 231

The header is appended to the top of the page when the overlay option is enabled . 231

A mix of names and numbers is in the recipients box .................................................. 231

A one-page fax prints as two pages ............................................................................. 231

A document stops in the document feeder in the middle of faxing ............................ 232

The volume for sounds coming from the fax accessory is too high or too low ........... 232

Index ........................................................................................................................................................... 233

ENWW xi

xii ENWW

1 Printer overview

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/pagewidecolor586MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Printer views

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Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

1 Document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.

4 Output-bin extension

5 Standard output bin

6 Output ejector ap

7 Model name

8 Tray 2

9 On/o button

10 Cartridge door

11 Physical keyboard (z model only). Pull the keyboard straight out to use it.

12 Control panel with color touchscreen display (tilts up for easier viewing)

13 Hardware integration pocket (for connecting accessory and third-party devices)

2 Chapter 1 Printer overview ENWW

Printer back view

1 Document-feeder cover (access for clearing jams or cleaning rollers)

2 Easy-access USB port

Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

NOTE: An administrator must enable this port before use.

3 Left door (access to the ink-collection unit and for clearing jams)

4 Tray 1

5 Power connection

6 Formatter cover

7 Serial number and product number label

8 Formatter (contains the interface ports)

9 Slot for a cable-type security lock (on the rear cover of the printer)

Interface ports

1 Fax port (f and z models only. The port is covered for the dn model.)

2 Slot for a cable-type security lock

ENWW Printer views 3

3 Hi-Speed USB 2.0 printing port

111213

4 Local area network (LAN) Ethernet (RJ-45) network port

5 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

Control-panel view

NOTE: Tilt the control panel for easier viewing.

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button. Touch the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

1 Keyboard

(z models only)

2 Easy-access USB port Insert a USB ash drive for printing and scanning without a computer or to update the printer

This printer includes a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer control panel is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

rmware.

3 Hardware integration

pocket

Home button

5 Printer status The status line provides information about the overall printer status.

NOTE: An administrator must enable this port before use.

For connecting accessory and third-party devices.

Touch the Home button to return to the printer Home screen at any time.

4 Chapter 1 Printer overview ENWW

6 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home

button to return to the Home screen.

Help button

8 Scroll bar Use the scroll bar to see the complete list of available features.

9 Features Depending on the printer conguration, the features that appear in this area can include any of the

Touch the Help button to open the embedded help system.

following items:

●

Quick Sets

●

Copy

●

E-mail

●

Fax

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Save to SharePoint®

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

10 Sign In or Sign Out

button

11 Network Address button Touch the Network Address button to nd information about the network connection.

12 Language Selection

button

13 Current date and time Displays the current date and time

Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

Touch the Language Selection button to select the language for the control-panel display.

ENWW Printer views 5

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to

change. For current information, see www.hp.com/support/pagewidecolor586MFP.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (50-sheet capacity)

Tray 2 (500-sheet capacity)

Tray 3 (500-sheet capacity) Optional Optional Optional

Printer stand Optional Optional Optional

3 x 500-sheet paper feeder and

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN

Hi-Speed USB 2.0

Easy-access USB port for printing

Hardware Integration Pocket for

586dn

G1W39A

Optional Optional Optional stand (combined 1,500-sheet capacity)

connection with IPv4 and IPv6

without a computer and upgrading the rmware

connecting accessory and thirdparty devices

586f

G1W40A

586z

G1W41A

HP Jetdirect 3000w NFC/Wireless

Accessory for printing from mobile devices

HP Jetdirect 2900nw Print Server

accessory for wireless connectivity

Memory 2 GB base memory

NOTE: The base memory is

expandable to 2.8 GB by adding a DIMM memory module.

Optional Optional Optional

6 Chapter 1 Printer overview ENWW

Model name

586dn

586f

586z

Product number

Mass storage 320 GB HP Secure High-

Performance Hard Disk

Security HP Trusted Platform Module for

encrypting all data that passes through the printer

Control-panel display and keyboard

Physical keyboard Not supported Not supported

Print Prints 50 pages per minute (ppm)

Easy-access USB printing (no

Store jobs in the printer memory to

Fax Optional

Copy and Scan Copies 45 pages per minute (ppm)

Color touchscreen control panel

on A4 and 50 ppm on letter-size paper in Professional mode.

Prints 75 ppm on A4 and 75 ppm on letter-size paper in General Oice mode

computer required)

print later or print privately

on A4 and letter-size paper

G1W39A

Optional Optional Optional

G1W40A

G1W41A

100-page document feeder with

dual-head scanning for single-pass duplex copying and scanning

HP EveryPage Technologies

including ultrasonic multi-feed detection

Embedded optical character

recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer

SMART Label feature provides

paper-edge detection for automatic page cropping

Automatic page orientation for

pages that have at least 100 characters of text

Automatic tone adjustment sets

contrast, brightness, and background removal for each page

Digital Send Send documents to E-mail, USB,

and shared folders on a network

Send documents to SharePoint® Not supported Not supported

Not supported Not supported

ENWW Printer specications 7

Supported operating systems

The following information applies to the Printer-Specic Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

">Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for this printer: www.hp.com/support/pagewidecolor586MFP.

OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1. Go to 123.hp.com.

2. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the full software installation.

Notes

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system.

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system.

Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installer is not supported for this operating system.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

8 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Notes

The full software installer is not supported for this operating system.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

The full software installer is not supported for this operating system.

Windows Server 2012, 64-bit The software installer does not support

Windows Server 2012 but the printer- specic print drivers do support it.

Windows Server 2012 R2, 64-bit The software installer does not support

Windows Server 2012 but the printer- specic print drivers do support it.

OS X 10.9 Mavericks, OS X 10.10 Yosemite, OS X 10.11 El Capitan

The HP print driver is available for download from HP Easy Start. The HP installer software for OS X is not included in the in-box CD.

Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.

For OS X, download the installer from HP Easy Start.

1. Go to 123.hp.com.

2. Follow the steps provided to

download the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/

pagewidecolor586MFP for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go

to www.hp.com/go/upd. Under Additional information, click the links.

ENWW Printer specications 9

Table 1-2 Minimum system requirements

Windows OS X

●

CD-ROM drive, DVD drive, or an Internet connection

●

Dedicated USB 1.1 or 2.0 connection or a network connection

●

400 MB of available hard-disk space

●

1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

The printer supports the following software for mobile printing:

●

HP ePrint software

NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and

64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan.

●

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

ePrint Enterprise app (Supported by all printers using ePrint Enterprise Server Software)

●

Internet connection

●

1 GB of available hard-disk space

●

Google Cloud Print

●

AirPrint

●

Android Printing

10 Chapter 1 Printer overview ENWW

Printer dimensions

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Figure 1-1 Dimensions for the printer

Printer fully closed Printer fully opened

1. Height 529 mm (20.8 in) 786 mm (30.9 in)

2. Depth 564 mm (22.2 in) 752 mm (29.6 in)

3. Width 530 mm (20.8 in) 934 mm (36.7 in)

Weight 32.3 kg (71.3 lb)

Figure 1-2 Dimensions for Tray 3

1. Height 138 mm (5.4 in)

2. Depth Tray closed: 396 mm (15.5 in)

Tray opened: 678 mm (26.6 in)

3. Width Lower-left door closed: 514 mm (20.2 in)

Weight 5.4 kg (11.8 lb)

ENWW Printer specications 11

Lower-left door opened: 963 mm (37.9 in)

Figure 1-3 Dimensions for the printer stand

1. Height 640 mm (25.1 in)

2. Depth Tray closed: 669 mm (26.3 in)

Tray opened: 810 mm (31.8 in)

3. Width Lower-left door closed: 669 mm (26.3 in)

Lower-left door opened: 1040 mm (40.9 in)

Weight 31.2 kg (69 lb)

Figure 1-4 Dimensions for the 3 x 500-sheet paper feeder and stand

1. Height 642 mm (25.2 in)

2. Depth Tray closed: 669 mm (26.3 in)

Tray opened: 795 mm (31.2 in)

12 Chapter 1 Printer overview ENWW

3. Width Lower-left door closed: 669 mm (26.3 in)

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Lower-left door opened: 1040 mm (40.9 in)

Weight 35.8 kg (79 lb)

Figure 1-5 Dimensions for the printer with Tray 3

Printer and accessories fully closed Printer and accessories fully opened

1. Height 667 mm (26.2 in) 924 mm (36.3 in)

2. Depth 564 mm (22.2 in) 752 mm (29.6 in)

3. Width 530 mm (20.8 in) 963 mm (37.9 in)

Weight 37.7 kg (83.1 lb)

ENWW Printer specications 13

Figure 1-6 Dimensions for the printer with the printer stand

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Printer and accessories fully closed Printer and accessories fully opened

1. Height 1307 mm (51.4 in) 1564 mm (61.5 in)

2. Depth 669 mm (26.3 in) 810 mm (31.8 in)

3. Width 669 mm (26.3 in) 1040 mm (40.9 in)

Weight 63.5 kg (140.1)

14 Chapter 1 Printer overview ENWW

Figure 1-7 Dimensions for the printer with 3 x 500-sheet paper feeder and stand

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Printer and accessories fully closed Printer and accessories fully opened

1. Height 1171 mm (46.1 in) 1428 mm (56.2 in)

2. Depth 669 mm (26.3 in) 795 mm (31.2 in)

3. Width 669 mm (26.3 in) 1040 mm (40.9 in)

Weight 68.1 kg (150.3 in)

These values are subject to change. For current information, go to www.hp.com/support/pagewidecolor586MFP.

Do not extend more than one paper tray at a time.

Power consumption, electrical

See www.hp.com/support/pagewidecolor586MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

perating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-3 Operating-environment

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)

specications, and acoustic emissions

specications

ENWW Printer specications 15

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/pagewidecolor586MFP for HP's all-inclusive help for the printer. Find the following support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

16 Chapter 1 Printer overview ENWW

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