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HP Smart
HP Smart
2
LaserJet Pro MFP M148-M149
LaserJet Pro MFP M227-M229
LaserJet Ultra MFP M230-M231
Reference Guide
Need Help? - FAQ
For frequently asked questions, go to
www.hp.com/support/ljM227MFPFAQ
or scan the QR code.
2-line LCD control panel view
English................. 3
Français ............... 7
Español ............. 11
Português ......... 15
17
16
15
14
13
12
11
10
2-line control panel display10Alphanumeric keypad
1
Left arrow
2
OK button12Start Fax
3
button11Fax Redial button
1
2
3
4
5
6
7
8
9
button
Right arrow
4
Cancel
5
Start Copy
6
Number of Copies
7
Lighter/Darker
8
Copy Menu
9
button13Setup button
button14Wireless button (wireless model only)
button15Back arrow button
button16Ready LED
button17Attention LED
button
3
Touchscreen control panel view
45
1
2
3
Control panel error message
Back button
1
Home button
2
Help button
3
Color touchscreen
4
Home page screen indicator
5
Error MessageSolution
Load PaperInsert paper.
• Initializing...
• Cleaning...
• Printing... Cool down mode
Fatal Error 65Power cycle. If error still appears, call HP customer service.
Door is openSecure all doors.
• Jam in tray1. Clear jam and then press OK.
• Jam in cartridge area. Open top cover and
remove cartridge. Clear jam.
• Manual Feed. Plain, Letter. Or press OK to
use available media.
• Manual Duplex. Load tray 1. Press OK to
continue.
• Supply Memory Error.
• Install black cartridge.
• Incompatible black cartridge.
• Protected black cartridge.
• Unauthorized black cartridge.
• Black cartridge is very low.
• Used or counterfeit black cartridge in use.
No action to take.
Refer to User Guide.
Press the OK button on the 2-line control panel or tap OK on the
touchscreen control panel when ready.
Take out and reinsert the toner cartridge or imaging drum. If error
still appears, call HP customer service.
Replace with a new cartridge or imaging drum.
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Mobile printing
Wireless setup using the mobile HP Smart app (wireless models only)
1. Disconnect the Ethernet cable and USB cable from your printer.
2. Follow one of these steps:
a. For a 2-line control panel printer: Press and hold the Wireless
LED start blinking simultaneously, release the Wireless
b. For a touchscreen control panel printer: Go to the Setup menu on your printer, select Network Setup, and then select Restore Defaults/Restore
Network Settings.
The printer will restore network default automatically and restart.
3. Go to 123.hp.com to install the HP Smart app on your mobile device.
4. Run the HP Smart app. Follow the onscreen instructions to select the name of your printer (e.g.,“HP-setup-XXX”) and connect it to your wireless network.
For more information, scan FAQ QR code.
5. After the printer connects to the wireless network successfully, the Wireless
button on the printer control panel. When the Ready LED and the Attention
button.
LED stops blinking and stays on.
Use the HP Smart app to set up, print, and more.
1. Scan the QR code or go to 123.hp.com.
2. Install the HP Smart app.
3. Run the HP Smart app and follow the onscreen instructions to connect,
setup, print, and more.
Download and install the software
NOTE: Do not connect the USB cable until you are prompted to do so.
Method 1: Download HP Easy Start
(WindowsandMac OS)
1. Go to 123.hp.com/laserjet, and click Download.
2. Follow the onscreen instructions and then prompts to save the le to the
computer.
3. Launch the software le from the folder where the le was saved.
4. Follow the onscreen instructions to install the software.
5. When prompted to select a connection type, select the appropriate option
for the type of connection.
Learn more about mobile printing
For further information about these and other
operating systems (Chrome/Google Cloud Print),
goto www.hp.com/go/LaserJetMobilePrinting
orscan the QR code.
Method 2: Download from printer support website
(Windows and Mac OS)
1. Go to www.hp.com/support/ljM148MFP
orwww.hp.com/support/ljM227MFP.
2. Select Software and Drivers.
3. Download the software for your printer model and operating system.
4. Launch the software le from the folder where the le was saved.
5. Follow the onscreen instructions to install the software.
6. When prompted to select a connection type, select the appropriate option
for the type of connection.
Wi-Fi Direct printing (optional)
Wi-Fi Direct allows Wi-Fi capable devices, such as smart phones, tablets, or computers, to connect directly to the printer wirelessly without using a wireless router
or access point. Place the device close to the printer to ensure successful connection and printing.
NOTE: The following steps temporarily disconnect your remote device from the Internet. If you are printing web-based content such as emails, web pages,
orcloud-based documents, open them before proceeding.
1. Make sure the printer is turned on and in a ready state, and paper is loaded in the main input tray.
2. From the control panel, open the Reports menu, and then select Network Summary to print a network summary report. In the Wi-Fi Direct Setup section,
you’ll nd Wi-Fi Direct Password.
3. On the remote device, open the Wi-Fi menu, and then tap the printer with DIRECT in the name (Example: DIRECT-72-HP xxx) from the list of available networks.
4. When prompted for a password, use the password from the Network Summary report.
5. Open the item you want to print, and then tap Print from the app or action menu.
6. Select your printer from the list of available printers, and then tap Print.
7. Reconnect to your local Wi-Fi network after the print job completes.
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Use the scan feature
Use the HP Scan software on your computer to start a scan job at the printer.
Windows
Click Start, select Programs or All Programs, select HP, and then
selectHPScan.
Mac OS
Go to the Applications folder and open HP Easy Scan.
Troubleshooting
Wireless connection troubleshooting
NOTE: Both 2.4 GHz and 5 GHz bands are supported.
Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access
point (wireless router). A USB cable might be required for temporary connection between the printer and the computer. To ensure that the wireless setup
information synchronizes correctly, do not connect the USB cable until prompted to do so.
Follow these steps to restore the network settings:
1. Remove the USB cable from the printer.
2. Follow one of these steps:
a. For a 2-line control panel printer: Press and hold the Wireless
LED start blinking simultaneously, release the Wireless
b. For a touchscreen control panel printer: Go to the Setup menu on your printer, select Network Setup, and then select Restore Defaults/Restore
Network Settings.
The printer will restore network default automatically and restart.
3. When the Ready
LED is on, continue to install the software.
button on the printer control panel. When the Ready LED and the Attention
button.
If your router supports Wi-Fi Protected Setup (WPS) mode, try to connect
through this mode:
1. Press the WPS
2. Within two minutes, press and hold the Wireless
three seconds and then release the button (2-line control panel printer),
or open the Setup menu, select Network Setup, select Wireless, select Wi-FiProtected Setup, and then tap the Push button from touchscreen
control panel.
3. The Wireless
Wait while the printer establishes the network connection automatically.
4. This process takes up to two minutes. When the network connection is
established, the Wireless
toinstall the software.
button on your router.
button for at least
LED and the Ready LED start blinking simultaneously.
LED stops blinking and remains on. Continue
Wireless printing
For more information about wireless
printing and wireless setup, go to
www.hp.com/go/wirelessprinting.
User guide and additional support resources
The user guide includes printer usage and troubleshooting information.
It is available on the web: Go to www.hp.com/support/ljM148MFP
orwww.hp.com/support/ljM227MFP.
Check the Wireless LED status from the printer control panel:
1. If the Wireless
established.
a. Press the Wireless
Wireless on option from the Wireless menu on the control panel.
b. After the Wireless
thesoftware. When the network connection is established,
theWireless
2. If the Wireless
isestablished.
a. Check the network name (SSID) info on the Conguration
Report/Network Summary: From the Reports menu, select NetworkSummary. Verify the network name (SSID) on the report.
b. Make sure the computer is connected to the same wireless network
to which you are connecting the printer.
c. Continue to install the software.
3. If the Wireless
isnot established.
a. Restart the printer and the router.
b. Manually connect the printer to your wireless network. Use Wi-Fi
Protected Setup (WPS) to connect the printer if the router supports
WPS, or continue to the next step.
c. Uninstall and reinstall the HP software.
Control panel help (touchscreen models only)
Touch the Help
LED is o, it means that the wireless connection is not
button on the printer control panel or select the
LED starts blinking, continue to install
LED stops blinking and remains on.
LED is on, it means that the wireless connection
LED is blinking, it means that the wireless connection
button on the printer control panel to access help topics.
Check for rmware updates
1. Go to www.hp.com/support/ljM148MFP
orwww.hp.com/support/ljM227MFP.
2. Select a printer or category from the list, and then click Drivers.
3. Select the operating system, and click the Next button.
4. Select Firmware, and click the Download button.
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