Hp JET Fusion 580 User Manual

HP Jet Fusion 580 Color 3D Printer
Product Documentation User Guide
© Copyright 2018–2019 HP Development Company, L.P.
Edition 5
Legal notices
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Safety notice
Read and follow the operating and safety instructions before turning on the printer.
Table of contents
1 Welcome to your MJF system ................................................................................................................................................................. 1
Documentation ......................................................................................................................................................................... 2
Product usage requirements .................................................................................................................................................. 2
MJF technology ......................................................................................................................................................................... 2
Usage recommendations ........................................................................................................................................................ 3
2 Safety precautions .................................................................................................................................................................................... 5
Introduction ............................................................................................................................................................................... 6
General safety guidelines ........................................................................................................................................................ 6
Final parts/builds ...................................................................................................................................................................... 7
Explosion hazard ...................................................................................................................................................................... 7
Electrical shock hazard ............................................................................................................................................................ 8
Heat hazard ............................................................................................................................................................................... 8
Fire hazard ................................................................................................................................................................................. 8
Mechanical hazard .................................................................................................................................................................... 9
Light radiation hazard .............................................................................................................................................................. 9
Chemical hazard ....................................................................................................................................................................... 9
Ventilation ............................................................................................................................................................................... 10
Air conditioning ....................................................................................................................................................................... 10
Sound pressure level ............................................................................................................................................................. 10
Printer transport hazard ....................................................................................................................................................... 10
3D part retrieval ..................................................................................................................................................................... 10
Personal protective equipment ........................................................................................................................................... 10
Use of tools ............................................................................................................................................................................. 11
Warnings and cautions .......................................................................................................................................................... 11
Warning labels ........................................................................................................................................................................ 11
Emergency stop button ........................................................................................................................................................ 13
3 Main components ................................................................................................................................................................................... 14
Printer ...................................................................................................................................................................................... 15
Front panel .............................................................................................................................................................................. 16
Set the administrator password .......................................................................................................................................... 19
Software .................................................................................................................................................................................. 19
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4 Power on and o .................................................................................................................................................................................... 21
Turn the printer on and o ................................................................................................................................................... 21
Main power switch ................................................................................................................................................................. 22
Away mode ............................................................................................................................................................................. 23
5 Printer networking ................................................................................................................................................................................. 24
Introduction ............................................................................................................................................................................. 24
Connectivity requirement and remote monitoring ........................................................................................................... 24
Conguration .......................................................................................................................................................................... 25
6 Design and printing guidelines ............................................................................................................................................................. 26
Introduction ............................................................................................................................................................................. 27
File preparation ....................................................................................................................................................................... 27
7 Send a job ................................................................................................................................................................................................ 39
8 Select a job .............................................................................................................................................................................................. 40
Job list app .............................................................................................................................................................................. 40
Select a job to be printed ...................................................................................................................................................... 40
9 Printer preparation ................................................................................................................................................................................. 41
Job preparation list ................................................................................................................................................................ 42
Agents ...................................................................................................................................................................................... 42
Material .................................................................................................................................................................................... 45
Distilled or deionized water .................................................................................................................................................. 48
How to recycle consumables and printed parts ................................................................................................................ 50
10 Print ........................................................................................................................................................................................................ 52
Indemnity to HP for 3D parts printed by the printer ........................................................................................................ 53
Cancel a job ............................................................................................................................................................................. 53
Check status on the front panel .......................................................................................................................................... 53
Check status remotely ........................................................................................................................................................... 55
Possible errors while printing ............................................................................................................................................... 55
11 Cooling and part retrieval ................................................................................................................................................................... 56
12 Post-processing ................................................................................................................................................................................... 59
13 Troubleshooting ................................................................................................................................................................................... 60
Network troubleshooting ...................................................................................................................................................... 61
Start-up issues ....................................................................................................................................................................... 61
Power-on issues ..................................................................................................................................................................... 62
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Agent troubleshooting .......................................................................................................................................................... 62
Material cartridge troubleshooting ...................................................................................................................................... 62
Printhead health troubleshooting ....................................................................................................................................... 63
How to get the diagnostic package ..................................................................................................................................... 63
14 Maintenance .......................................................................................................................................................................................... 65
Safety precautions ................................................................................................................................................................. 66
Maintenance resources ......................................................................................................................................................... 66
Maintenance tools recommended but not provided ........................................................................................................ 66
Printer maintenance schedule ............................................................................................................................................. 70
Clean the print area ................................................................................................................................................................ 71
Wipe the recoating roller ....................................................................................................................................................... 73
Scrape and wipe the fusing lamp ........................................................................................................................................ 75
Vacuum the air exhaust lter compartment ...................................................................................................................... 77
Vacuum the material reclamation sieve drawer ............................................................................................................... 80
Clean the inside of the viewing window (500 series only) ............................................................................................... 81
Clean the build-chamber front rail ...................................................................................................................................... 82
Clean the scanner ................................................................................................................................................................... 82
Replace a fusing lamp ........................................................................................................................................................... 84
Replace the cleaning roll ....................................................................................................................................................... 87
Replace the material reclamation lter .............................................................................................................................. 91
Replace the air exhaust lter ................................................................................................................................................ 93
Replace a printhead ............................................................................................................................................................... 96
Replace the print-area lter ............................................................................................................................................... 103
Replace the air intake lter ................................................................................................................................................. 106
Replace the printhead cap .................................................................................................................................................. 107
Align the printheads ............................................................................................................................................................ 109
15 Move or store the printer .................................................................................................................................................................. 115
16 Print-quality optimization ................................................................................................................................................................ 116
General advice ...................................................................................................................................................................... 116
17 Ordering information and end-of-life recommendations ........................................................................................................... 117
18 System errors ..................................................................................................................................................................................... 118
19 When you need help .......................................................................................................................................................................... 119
Request support .................................................................................................................................................................. 119
Customer Self-Repair .......................................................................................................................................................... 119
Service information ............................................................................................................................................................. 119
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20 Accessibility ......................................................................................................................................................................................... 120
Front panel ............................................................................................................................................................................ 120
Index ........................................................................................................................................................................................................... 121
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1 Welcome to your MJF system

Documentation
Product usage requirements
MJF technology
Usage recommendations
ENWW 1

Documentation

The following documents are available:
Site preparation guide
Introductory information
User guide (this document)
Videos supplementing the user guide
Legal information
Limited warranty

Product usage requirements

The products, services, and consumables are subject to the following additional terms:
The customer agrees to use only HP Branded Consumables and HP Certied Materials in the 3D HP printer
product, and understands that use of any consumables other than HP consumables may cause serious product functionality and/or safety issues, including, but not limited to those outlined in the user guide. The customer agrees not to use the product and/or consumables for uses not permitted by US, EU, and/or other applicable law.
The customer agrees not to use the product and/or consumables for the development, design,
manufacture, or production of nuclear weapons, missiles, chemical or biological weapons, and/or explosives of any kind.
The customer agrees to comply with the connectivity requirement outlined below.
The customer may use rmware embedded in the product only to enable the product to function in
accordance with its published specications.
The customer agrees to comply with the user guide.
Products, services, and/or technical data provided under these terms are for the customer’s internal use and not intended for further resale.

MJF technology

HP Multi Jet Fusion technology oers control over part and material properties and speed advantages beyond those found in other 3D printing technologies.
The HP MJF printing process begins by depositing a thin layer of material in the printer’s work area. Next, the carriage containing an HP Thermal Inkjet array passes over the full work area, printing chemical fusing, detailing, and coloring agents. During another pass of the carriage, the work area is exposed to fusing energy, which bonds part layers together. The process continues, layer-by-layer, until a complete part is formed.
2 Chapter 1 Welcome to your MJF system ENWW
a. The material is recoated across the work area.
b. A fusing agent (F) is selectively applied where the particles are to fuse together.
c. A detailing agent (D) is selectively applied where the fusing action needs to be reduced or amplied. In this
example, the detailing agent reduces fusing at the boundary to produce a part with sharp and smooth edges.
d. The work area is exposed to fusing energy.
e. The part now consists of fused and unfused areas.
The process is repeated until the complete part has been formed.
NOTE: The sequence of steps above is typical, but may be changed in specic hardware implementations.
By leveraging proven HP Thermal Inkjet technology and HP’s in-depth technical knowledge of rapidly and accurately placing precise, minute quantities of multiple types of uids, MJF enables customers to produce highly detailed parts and prototypes.
As agents are deposited point-by-point across each cross-section of each part, MJF technology can transform part properties at each voxel, or volumetric pixel.
For example, when printing in color, MJF technology selectively prints color at the voxel level with cyan, magenta, yellow, and black agents.
With MJF technology, HP will enable customers to realize the full potential of 3D printing.

Usage recommendations

1. Prepare design: Open your 3D model(s) and check for errors in the easy-to-use HP SmartStream 3D Build
Manager software.
2. Pack models and send to printer: Arrange your 3D models in the HP SmartStream 3D Build Manager and
submit the job to the printer.
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3. Prepare printer: Clean your printer, check your long-term consumables, automatically check mechanical
systems.
4. Printing with voxel-level control: Just tap Start to start building parts with extreme dimensional accuracy
and ne detail, thanks to HP’s unique multi-agent printing process.
5. Automated material management: Unused material is automatically reclaimed and stored to be reused in
the next print job.
6. Retrieve and clean parts: The beacon and front panel indicate when parts are ready for retrieval. Retrieve
your parts from the build chamber and remove excess material with a bead and air blast system.
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2 Safety precautions

Introduction
General safety guidelines
Final parts/builds
Explosion hazard
Electrical shock hazard
Heat hazard
Fire hazard
Mechanical hazard
Light radiation hazard
Chemical hazard
Ventilation
Air conditioning
Sound pressure level
Printer transport hazard
3D part retrieval
Personal protective equipment
Use of tools
Warnings and cautions
Warning labels
Emergency stop button
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Introduction

Before using the printer, read the following safety precautions and operating instructions to make sure you can use it safely.
You are expected to have the appropriate technical training and experience necessary to be aware of hazards to which you may be exposed in performing a task, and to take appropriate measures to minimize the risks to yourself and to others.
Perform the recommended maintenance and cleaning tasks to ensure the correct and safe operation of the printer.
The printer is stationary, and should be located in a restricted-access area, for authorized personnel only.

General safety guidelines

Turn o the printer, using the branch circuit breakers located in the building's Power Distribution Unit (PDU), and call your support representative (see When you need help on page 119) in any of the following cases:
The power cord is damaged.
The heating and fusing lamp enclosures are damaged, the glass is missing or broken, or the sealing is
defective.
The printer has been damaged by an impact.
Condensation has entered the printer.
There is smoke or an unusual smell coming from the printer.
Fuses have blown.
The printer is not operating normally.
There is any mechanical or enclosure damage.
Turn o the printer using the branch circuit breakers in either of the following cases:
During a thunderstorm
During a power failure
Take special care with zones marked with warning labels.
Use HP-certied and HP-branded material and agents only. Do not use unauthorized third-party material or agents.
In case of unexpected malfunction, anomaly, ESD (ElectroStatic Discharges), or electromagnetic interference, press the emergency stop button and disconnect the printer. If the problem persists, contact your support representative.
The print-production area in which the printer is installed should be free from liquid spillage and environmental condensation. The operating climatic conditions should be maintained within the specied ranges for both product and material (see the site preparation guide for the specied ranges).
The printer should always be kept within rated environmental conditions.
Ensure that there is no condensation inside the printer before turning it on.
To repair or reinstall the printer, contact your nearest authorized service provider. Do not repair, disassemble, or replace any part of the printer or attempt any servicing yourself, unless specically recommended in the user­maintenance instructions or in published user-repair instructions that you understand and have the skills to carry
6 Chapter 2 Safety precautions ENWW
out. Do not use any part other than original HP spare parts. Unauthorized attempts at repair may result in electric shock, re, printer malfunction, or injury.

Final parts/builds

The customer assumes all risk relating to or arising from the 3D printed parts.
The customer is solely responsible for the evaluation of and determination of the suitability and compliance with applicable regulations of the products and/or 3D printed parts for any use, especially for uses (including but not limited to medical/dental, food contact, automotive, heavy industry, and consumer products) that are regulated by US, EU, and other applicable governments.

Explosion hazard

WARNING! Dust clouds can form explosive mixtures with air. Take precautionary measures against static
charges, and keep away from sources of ignition.
NOTICE: The printer is not intended for hazardous locations or ATEX classied zones: ordinary locations only.
To avoid the risk of explosion, take the following precautions:
Smoking, candles, welding, and open ames should be forbidden close to the printer or material storage
area.
Inside and outside the printer should be cleaned regularly with an explosion-protected vacuum cleaner to
avoid dust accumulation. Do not sweep the dust or or try to remove it with a compressed-air gun.
An explosion-protected vacuum cleaner certied for collection of combustible dust is required for cleaning.
Take measures to mitigate material spillage and avoid potential ignition sources such as ESD (ElectroStatic Discharges), ames, and sparks. Do not smoke nearby.
The printer and accessories must be properly grounded at mains outlets only; do not manipulate internal
bonding. If static discharges or electrical sparks are noticed, stop operation, disconnect the printer, and contact your support representative.
Check the air lters and the sealing of the heating lamps regularly.
Use HP-certied and HP-branded material and agents only. Do not use unauthorized third-party material
or third-party agents.
HP recommends the use of HP accessories for retrieving 3D parts and relling the build chamber. If other
methods are used, read the following notes:
Dust clouds generated during handling and/or storage can form explosive mixtures with air. Dust
explosion characteristics vary with the particle size, particle shape, moisture content, contaminants, and other variables.
Check that the printer is properly grounded and installed to satisfy electrical classication
requirements. As with any dry material, pouring this material or allowing it to fall freely or be conveyed through chutes or pipes can accumulate and generate electrostatic sparks, potentially causing ignition of the material itself, or of any ammable materials which may come into contact with the material or its container.
Material storage, handling, and disposal as per local laws. See the Safety Data Sheets at
http://www.hp.com/go/msds for adequate handling and storage. Follow your Environmental, Health, and
Safety processes and procedures.
Do not place the printer in a hazardous location area, and keep it separated from other equipment that
could create a combustible dust cloud during its operation.
Auxiliary post-processing equipment, such as for bead blasting, must be suitable for combustible dust.
ENWW Final parts/builds 7
Stop operation immediately if sparks or material spillages are seen, and call your support representative
before continuing.
All personnel, when handling combustible dust, should be freed from static electricity by using conductive
or dissipative footwear and clothing, and a conductive oor.

Electrical shock hazard

WARNING! The internal circuits inside the e-cabinet, and the heating and fusing lamps, operate at hazardous
voltages capable of causing death or serious personal injury.
Turn o the printer using the branch circuit breakers located in the building's Power Distribution Unit (PDU) before servicing. The printer must be connected to earth at mains outlets only.
To avoid the risk of electric shock:
Do not attempt to dismantle the internal circuit enclosures, heating or fusing lamps, or e-cabinet except
during hardware maintenance tasks. In that case, follow the instructions strictly.
Do not remove or open any other closed system covers or plugs.
Do not insert objects through slots in the printer.
NOTE: A blown fuse may indicate malfunctioning electrical circuits within the system. Call your support
representative (see When you need help on page 119), and do not attempt to replace the fuse yourself.

Heat hazard

The heating, fusing, and build-chamber subsystems of the printer operate at high temperatures. To avoid personal injury, take the following precautions:
Take special care when accessing the printing area. Let the printer cool down before you open the covers.
Take special care with zones marked with warning labels.
Do not place objects inside the printer while operating.
Do not cover enclosures while operating.
Remember to let the printer cool down before performing some maintenance operations.
Wait for at least the minimum cooling time before retrieving parts from the printer. HP recommends
wearing safety gloves to retrieve parts after printing, as the parts may be hot.

Fire hazard

The heating, fusing, and build-chamber subsystems of the printer operate at high temperatures. Call your support representative if the fuses are repeatedly blowing.
To avoid the risk of re, take the following precautions:
Use the power supply voltage specied on the nameplate.
Connect the power cord to a dedicated line, protected by a branch circuit breaker according to the
information detailed in the site preparation guide.
Do not insert objects through slots in the printer.
Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using
the printer again.
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Do not use aerosol products that contain ammable gases inside or around the printer. Do not operate the
printer in an explosive atmosphere.
Do not block or cover the openings of the printer.
Do not attempt to modify the heating, fusing, build chamber, e-cabinet, or enclosures.
Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely
as designed. The use of non-HP consumables may present a risk of re.
Take special care with zones marked with warning labels.
Do not place objects covering top cover, enclosures, or air ventilation.
Do not leave tools or other materials inside the printer after maintenance or servicing.
Suitable materials for re-ghting include carbon dioxide, water spray, dry chemicals, or foam.
CAUTION: Do not use a jet of water, as it could scatter and spread the re.
WARNING! Depending on the material used, some unhealthy substances can be released into the air in case of
incidental re. Wear self-contained pressure-demand breathing apparatus and full protective gear. Your EHS specialist should consult the Safety Data Sheet (SDS) about each material, available at http://www.hp.com/go/
msds, and advice on the appropriate measures for your location.

Mechanical hazard

The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions when working close to the printer.
Keep your clothing and all parts of your body away from moving parts.
Avoid wearing necklaces, bracelets, and other hanging objects.
If your hair is long, try to secure it so that it will not fall into the printer.
Take care that sleeves or gloves do not get caught in moving parts.
Avoid standing close to the fans, which could cause injury and could also aect print quality (by obstructing
the air ow).
Do not operate the printer with covers bypassed.

Light radiation hazard

Infrared (IR) radiation is emitted from the heating and fusing lamps. The enclosures limit radiation in compliance with the requirements of the exempt group of IEC 62471:2006, Photobiological safety of lamps and lamp systems. Do not modify the top cover enclosure, nor the glasses or windows.

Chemical hazard

See the Safety Data Sheets available at http://www.hp.com/go/msds to identify the chemical ingredients of your consumables (material and agents). Suicient ventilation needs to be provided to ensure that potential airborne exposure to these substances is adequately controlled. Consult your usual air conditioning or EHS specialist for advice on the appropriate measures for your location.
Use HP-certied material and agents only. Do not use unauthorized third-party material or third-party agents.
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Ventilation

Fresh air ventilation is needed to maintain comfort levels. For a more prescriptive approach to adequate ventilation, you could refer to the latest edition of the ANSI/ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers) document Ventilation for Acceptable Indoor Air Quality.
Adequate ventilation needs to be provided to ensure that potential airborne exposure to materials and agents is adequately controlled according to their Safety Data Sheets.
Ventilation should meet local environmental, health, and safety (EHS) guidelines and regulations.
Follow the ventilation recommendations in the site preparation guide.
NOTE: The ventilation units should not blow air directly onto the printer.

Air conditioning

As with all printer installations, to maintain ambient comfort levels, air conditioning in the work area should take into account that the printer produces heat. Typically, the printer's power dissipation is in the range of 4–6 kW (13.6–20.5 kBTU/h).
Air conditioning should meet local environmental, health, and safety (EHS) guidelines and regulations.
NOTE: The air conditioning units should not blow air directly onto the printer.
An HVAC unit is required which can consistently maintain the recommended operating temperature in order to achieve optimal printing performance. More specic technical information can be found in the site preparation guide.

Sound pressure level

The HP VCVRA-1804 maximum A-weighted sound pressure level over bystander positions while printing is 80 dB(A). Hearing protection may be required as per local laws; consult your EHS specialist.

Printer transport hazard

Special care must be taken to avoid personal injury when moving the printer.
Move the printer over smooth, at surfaces without steps.
Move with care and avoid shocks during transport, which could spill the material.
Lock the front casters when not moving the printer. Remember to unlock them before moving it.
If you move the printer between dierent rooms, bear in mind that it should be kept in constant environmental conditions, and recalibrated when it reaches its new location: recalibrate the load cells, check the spacing between the spreader roller and the preheat plate, and check printhead alignment, realigning if necessary.

3D part retrieval

Wear heat-resistant gloves when retrieving 3D printed parts manually. Safety gloves are also recommended when retrieving 3D printed parts after auto-extraction, as the parts may still be hot.

Personal protective equipment

HP recommends safety gloves, masks, goggles, and hearing protection for certain printing and maintenance tasks.
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Use of tools

No tools are required for daily operations including printer settings, printing, retrieving and relling, replacement of agent intermediate tanks, and daily checks.
NOTE: During installation, the designated personnel receive training for the safe operation and maintenance of
the printer. The printer should not be used without this training.

Warnings and cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent it from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the product.

Warning labels

Label Explanation
For service personnel only
Electric shock hazard
Heating modules operate at hazardous voltage. Disconnect power source before servicing.
CAUTION: Refer servicing to qualied service personnel.
In case of operation of the fuse, parts of the printer that remain energized may represent a hazard during servicing. Before servicing, turn o the printer using the Branch Circuit Breakers located in the building's Power Distribution Unit (PDU).
WARNING! High leakage current. Current leakage may exceed 3.5
mA. Earth connection essential before connecting supply. Equipment to be connected to earthed mains only.
See installation instructions before connecting to the supply. Ensure that the input voltage is within the printer's rated voltage range.
Before starting
Read and follow the operating and safety instructions before starting the printer.
Risk of burns. Let the printer cool down before accessing internal parts.
HP recommends that you wear gloves when performing certain maintenance and cleaning tasks. Wear heat-resistant gloves when retrieving parts, either through manual extraction or after material reclamation. The parts may be very hot.
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Label Explanation
Crush hazard. Keep your hands clear of the edge of the top cover. Open and close the top cover using the handle (highlighted in blue) only.
WARNING! Dust clouds can form explosive mixtures with air. Take
precautionary measures against static charges, and keep away from sources of ignition.
No smoking, matches, or open ames close to printer or material storage area.
An explosion-protected vacuum cleaner certied for collection of combustible dust is required for cleaning.
Take measures to mitigate material spillage and avoid potential ignition sources such as ESD (ElectroStatic Discharges), ames, and sparks. Do not smoke nearby.
Disposal as per local laws.
Electric shock hazard. Disconnect power before servicing. Heating modules and electrical cabinets operate at hazardous voltage.
For maintenance and service personnel only
For maintenance and service personnel only
For maintenance and service personnel only
Hazardous moving parts. Keep away from moving fan blades.
Risk of trapped ngers. Do not touch gears while moving: your hands may be trapped between the gearwheels.
Hazardous moving parts. Keep away from the moving printhead, lamp, and heater carriages. When printing, the print carriage travels back and forth.
For service personnel only
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Label Explanation

Emergency stop button

There is a red emergency stop button on top of the printer, beside the front panel. If an emergency occurs, simply push the emergency stop button to stop all processes.
Identies the Protective Earth (PE) terminal for qualied electricians, and bonding terminals for maintenance/service personnel only. An earth connection is essential before connecting to the supply.
Do not disconnect the hoses during the purging process.
The printer carriages, the fans, and the lamp module are halted; the top cover is locked until the internal temperature decreases. A system error message is displayed.
Ensure that the emergency stop button is released before restarting the printer.
For safety reasons, access to the print zone is not permitted while printing is in progress. Let the printer cool down before touching anything inside it.
To stop the printer completely, turn it o.
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3 Main components

Printer
Front panel
Set the administrator password
Software
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Printer

1. Rearm button
2. Emergency stop button
3. Front panel
4. Status beacon (500 series only)
5. Air intake lter (behind the printer)
6. Agent cartridges
7. Alignment plate
8. Distilled water tank (B3)
9. Scanner (B4)
10. Air exhaust compartment and lter (B5)
11. Material reclamation sieve (B2)
12. Material reclamation lter (B1), and access to the reclamation intermediate tank
13. Reusable material cartridge
14. Fresh material cartridge
15. Cartridge caps
The power button is beside the front panel, just below the rearm button.
ENWW Printer 15
1. Material door
2. Fusing lamp
3. Recoating roller and cover
4. Fusing carriage (C1)
5. Build platform and build chamber
6. Top cover and viewing window (500 series only)
7. Print carriage (C2)
8. Printhead cleaning roll (under the print carriage)
9. Agent door

Front panel

The front panel is a touch-sensitive screen situated on the front left of the printer.
The front panel gives you complete control of your printer: from the front panel, you can view information about the device, change device settings, monitor device status, and perform tasks such as supplies replacement and printhead alignment. The front panel displays alerts (warning and error messages) when necessary.
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It includes the following components:
1. A Hi-Speed USB 2.0 host port, intended for connecting a USB ash drive, which can provide rmware
2. The front panel itself: an 8 inch, full-color, touch-sensitive screen with a graphical user interface
3. The loudspeaker
The front panel has a large central area to display dynamic information and icons. On the left side you can see one or two xed icons.
Left xed icons
Tap to return to the home screen.
Tap to go back to the previous screen. This does not discard any changes made in the current screen.
Home screens
There are two top-level screens that you can move between by swiping your nger across the screen, or tapping the appropriate icon at the bottom of the screen:
The rst main screen provides direct access to the most important functions. It can be displayed by tapping
update les to the printer; it is located behind the front panel, accessible when the front panel is tilted up.
at the bottom of the screen.
The all-app screen displays a list of all available apps. It can be displayed by tapping at the bottom of
the screen.

Status center

At the top of the front panel is the status center, which can be expanded by swiping down from the top. This is visible on almost all screens, except when an action is taking place. In the status center, you can see the status of the printer, and access various controls and alerts.
ENWW Front panel 17

Status beacon (500 series only)

The printer has a beacon strip across the top cover; it gives a summary of the printer and job status, which can be seen from a distance.
IMPORTANT: The information provided in the beacon is for functional information purposes only, and is not
relevant to your safety. Warning labels on the printer should always be heeded, regardless of the status indicated by the beacon lights.
Beacon o The printer is ready for the next job.
White moving light The printer is in the middle of a process.
White light The printer has completed a process and is waiting for you.
Blue moving light The printer is printing a job.
Blue light A job is complete and the parts are ready to be retrieved.
Red light The printer is unable to print because of a system error; a job may have been canceled.

Change system options

You can change various printer system options from the front panel. Tap , then System.
Language to change the language in which the printer operates.
Select altitude to tell the printer its height above sea level.
Display brightness to change the brightness of the front-panel display. The default brightness is 50.
Speaker volume to change the volume of the printer's loudspeaker. Select O, Low, or High.
Time zone to view or set the printer's time zone.
Printer logs to request detailed troubleshooting information about system errors, system warnings,
printheads, or agents.
Restore factory settings to restore the printer settings to their original values as set in the factory. This
option restores all of the printer settings except the Gigabit Ethernet settings and paper presets.
Unit selection to select between imperial and metric measurements for your printer.
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Set the administrator password

You can set the administrator password from the front panel. Tap , then Security > Manage password, and
enter the password. If a password has already been set, you will need to give the old password in order to set a new one.
The administrator password must be given in order to change printer settings.

Software

HP SmartStream 3D Command Center

HP Smartstream 3D Command Center is a client application that fully monitors your HP 3D printers, and all other complementary devices such as processing stations and build units, to fully utilize the power of the HP 3D ecosystem. Command Center must be installed with your 3D devices. It helps you to make all of your 3D printing builds successful: review print jobs and be ahead of the printer’s needs by remotely viewing rmware updates, warnings, and errors.
HP Smartstream 3D Command Center software, manuals, and support for your 3D printing solution can be downloaded from:
http://www.hp.com/go/SmartStream3DCommandCenter/software
http://www.hp.com/go/SmartStream3DCommandCenter/manuals
http://www.hp.com/go/SmartStream3DCommandCenter/support
For more information about the Command Center, see the HP SmartStream 3D Command Center User Guide.

HP SmartStream 3D Build Manager

Use the powerful 3D print-preparation capabilities of HP SmartStream 3D Build Manager to help make all of your 3D printing jobs successful:
1. Add parts to begin preparing the print job.
2. Rotate, size, and position the part on the build platform.
3. Add, change, or remove part color.
4. Automatically locate and x 3D geometry errors.
5. Send a printer-ready le to a connected 3D printer or save the printable le.
ENWW Set the administrator password 19
HP Smartstream 3D Build Manager software, manuals, and support for your 3D printing solution can be downloaded from:
http://www.hp.com/go/SmartStream3DBuildManager/software
http://www.hp.com/go/SmartStream3DBuildManager/manuals
http://www.hp.com/go/SmartStream3DBuildManager/support
For more information about the Build Manager, see the HP SmartStream 3D Build Manager User Guide.
20 Chapter 3 Main components ENWW
4 Power on and o
NOTICE: Operate the printer only within the specied ranges of operating temperature and humidity (see the
site preparation guide). If the printer or supplies are exposed to conditions outside the environmental operating range, wait at least 12 hours for everything to reach environmental operating conditions before turning on the printer or using the supplies.
Turn the printer on and o
Main power switch
Away mode
Turn the printer on and o
Turn on the printer for the rst time
1. Ensure that the printer’s doors are all closed.
2. Turn the main switch at the rear of the printer to the on position.
3. Wait for the front panel to tell you that the printer is waiting for rearm.
4. Perform a visual check of the printer.
ENWW Turn the printer on and o 21
5. When requested, press the blue rearm button beside the front panel, at the front left of the printer. This
enables all of the printer's high-power subsystems.
6. Wait for the front panel to indicate that the printer is ready. This can take several minutes. When
initialization is complete, the front panel displays a ready message. If a system error message is displayed, see System errors on page 118.
Turn the printer on and o
Use the button beside the front panel to turn the printer on and o.
To turn o the printer for an extended period of time, rst turn it o with the button; wait for it to shut down completely; then turn o the main switch at the rear of the printer.

Main power switch

Leave the main power switch on at all times, unless you intend to move the printer.
If you plan to leave the printer unattended for more than a week, set it to away mode.
22 Chapter 4 Power on and o ENWW

Away mode

If you plan to leave the printer unattended for more than a week, select Away mode from the maintenance menu. The printer will perform a series of minor maintenance tasks in order to maintain the health of your printheads.
Entering away mode is preferable to shutting the printer down completely. It will minimize the frequency of printhead replacement, as well as help maintain steady operating procedures with predictable costs based on usage. The printer will remain locked throughout away mode; it can be returned to normal operation from the front panel.
CAUTION: If you turn o the printer for an extended amount of time, it cannot maintain printhead nozzle
health, and you may nd that you need to replace the printheads when you eventually turn it back on.
ENWW Away mode 23

5 Printer networking

Introduction

The printer provides a single RJ-45 port for a network connection. For optimal performance, HP recommends using Cat 5/5e or Cat 6 cabling and gigabit-capable local network equipment.
A correct network setup is required to operate the printer, as all communication with printing and management software goes through the network.
IMPORTANT: In order to print, the printer must be connected to the Command Center, and the Command Center
must be connected to the cloud.

Connectivity requirement and remote monitoring

The customer will allow HP to install the HP Command Center software (or other applicable HP software that controls the HP product and enables remote monitoring) on the customer’s computer.
The customer will keep that computer connected to the HP product, and the customer will keep the HP Command Center software running on that computer and connected to the HP product at all times.
The customer will provide, at the customer’s sole expense, permanent HP Command Center software connectivity to the HP secure cloud via permanent Internet connection through an HP-approved communications channel and ensure such connectivity at all times as further specied in the site preparation guide. The customer is responsible for restoring connectivity in a timely manner in the event of interruptions.
THE CUSTOMER AGREES THAT FAILURE TO MAINTAIN THE PRODUCT’S CONNECTION TO THE HP CLOUD AS SPECIFIED IN THE SITE PREPARATION GUIDE WILL RESULT IN LIMITED OR NO PRODUCT FUNCTIONALITY AND LIMITED SERVICE LEVEL.
HP products may collect the customer machine data. The customer grants HP and/or an HP authorized agent permission to access remotely, via the HP Command Center software, the customer machine data from HP products.
The customer machine data will be used by HP and/or an HP authorized agent for the purpose of providing remote support, enabling enhanced diagnostics, preventive maintenance, software updating, calculating supplies and consumables usage and statistics, and evaluating improvements to HP’s products and oerings in the future. In addition, the customer machine data will help HP to determine how HP products are being used, which product features are used the most, and to calculate various aggregate HP product usage statistics.
HP and/or HP authorized agents respect your privacy, are committed to protecting your machine data, and will take reasonable precautions to prevent unauthorized access or disclosure and ensure the appropriate use of your machine data. In the event that some data may be categorized as individual level data, HP and/or an HP authorized agents will maintain the privacy of any such data, as well as all data collected, in accordance with the HP Privacy Statement (http://www.hp.com/go/privacy) and the Personal Data Rights Notice (http://welcome.hp.com/country/privacy/privacynotice) where applicable.
"Customer machine data" means data from the customer’s HP product that may include but is not limited to the following: HP product usage data; HP product production data; HP product system events; HP product
24 Chapter 5 Printer networking ENWW
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