HP Integrity BL860c Server Blade
User Service Guide
HP Part Number: AD217-9015B
Published: July 2008
© Copyright 2008 Hewlett-Packard Development Company, L.P
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The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein.
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Table of Contents
About This Document.......................................................................................................17
Intended Audience................................................................................................................................17
New and Changed Information in This Edition...................................................................................17
Publishing History................................................................................................................................17
Document Organization.......................................................................................................................17
Typographic Conventions.....................................................................................................................18
HP-UX Release Name and Release Identifier.......................................................................................18
Related Documents...............................................................................................................................19
HP Encourages Your Comments..........................................................................................................19
1 Overview .......................................................................................................................21
Server Blade Overview.........................................................................................................................21
Server Blade Dimensions.................................................................................................................21
Server Blade Components.....................................................................................................................21
SAS Disk Drives...............................................................................................................................22
SAS Backplane.................................................................................................................................23
I/O Subsystem..................................................................................................................................23
PCIe MPS Optimization.............................................................................................................23
PCI Expansion Blade..................................................................................................................24
Memory Subsystem.........................................................................................................................24
DIMMs........................................................................................................................................24
Power Subsystem.............................................................................................................................25
Processor and Core Electronics Complex........................................................................................25
Enclosure Information..........................................................................................................................25
Controls, Ports, and LEDs.....................................................................................................................25
Front Panel View.............................................................................................................................25
Front Panel LEDs........................................................................................................................26
SAS Disk Drive LEDs.................................................................................................................27
Controls and Ports......................................................................................................................28
SUV Cable Port...........................................................................................................................29
Rear Panel View...............................................................................................................................29
2 General Site Preparation Guidelines.........................................................................31
3 Installing the Server Blade into the Enclosure...........................................................33
Safety Information................................................................................................................................33
Installation Sequence and Checklist.....................................................................................................33
Unpacking and Inspecting the Server Blade.........................................................................................34
Verify Site Preparation.....................................................................................................................34
Inspect the Shipping Containers for Damage.................................................................................34
Unpack the Server Blade.................................................................................................................34
Check the Inventory........................................................................................................................34
Damaged Equipment Returns.........................................................................................................35
Installing Additional Components.......................................................................................................35
Service Tools Required....................................................................................................................35
Adding a Hot-Plug SAS Disk Drive................................................................................................36
Installing Internal Components.......................................................................................................38
Removing the Access Panel........................................................................................................38
Table of Contents 3
Installing a Processor.................................................................................................................39
Installing DIMMs.......................................................................................................................40
Installing Mezzanine Cards.......................................................................................................41
Installing a Mezzanine Card in Port 1..................................................................................43
Installing a Mezzanine Card to Ports 2 and 3.......................................................................44
Replacing the Access Panel........................................................................................................45
Installing and Powering On the Server Blade.......................................................................................46
Installing the Server Blade into the Enclosure.................................................................................46
Installing the PCI Expansion Blade.................................................................................................47
Server Power States.........................................................................................................................47
Powering On the Server Blade.........................................................................................................48
Accessing the Integrated Lights Out Management Processor..............................................................48
Accessing the iLO 2 MP with DHCP Enabled.................................................................................48
Accessing the iLO 2 MP with No Network Connection.................................................................50
Connecting the SUV Cable to the Server Blade.........................................................................50
Connecting a Terminal to the Server Blade................................................................................52
Configuring the iLO 2 MP....................................................................................................................52
Accessing iLO 2 MP After Establishing a Connection to the Server Blade.....................................53
iLO 2 MP Security Requirements....................................................................................................53
Securing Remote Access to the Server Blade.............................................................................54
Setting the Server Blade to Power On Automatically................................................................54
Configuring Remote Access to the Server Blade........................................................................55
Remote Access Allowed.............................................................................................................56
Remote Access Not Allowed......................................................................................................57
Accessing EFI or the OS from iLO 2 MP...............................................................................................57
EFI Boot Manager............................................................................................................................58
Saving EFI Configuration Settings.............................................................................................58
Booting and Installing the Operating System.................................................................................58
Operating System is Loaded onto the Server Blade........................................................................58
Operating System is Not Loaded onto the Server Blade.................................................................58
Loading the Operating System Using HP-UX Ignite......................................................................58
Operating System Login Prompt.....................................................................................................58
Server Blade to Enclosure Interface......................................................................................................59
Port Locations on the Rear of the Server Blade Enclosure..............................................................59
Server Blade to Enclosure Interconnect Mapping......................................................................59
LAN / NIC Configuration.....................................................................................................................60
Configuring the HP 2 Internal Port SAS Host Bus Adapter.................................................................60
MPTUTIL Utility..............................................................................................................................60
Flashing Firmware on First Controller.......................................................................................61
Flashing BIOS and EFI Driver on the First Controller...............................................................61
Common Questions About Flashing Firmware.........................................................................62
Viewing the VPD Information for EFI Driver and RISC Firmware...........................................62
EFI Commands................................................................................................................................62
DRVCFG Utility...............................................................................................................................62
Starting the DRVCFG Utility......................................................................................................62
Using the DRVCFG Utility.........................................................................................................62
Configuration Utility Screens.....................................................................................................63
DRVCFG Utility Screens............................................................................................................63
Adapter List Screen...............................................................................................................63
Adapter Properties Screen....................................................................................................64
RAID Properties Screens.......................................................................................................65
Select New Array Type Screen..............................................................................................66
Create New Array Screen.....................................................................................................66
View Array Screen................................................................................................................68
Manage Array Screen............................................................................................................69
4 Table of Contents
Exit the SAS Configuration Utility Screen.................................................................................70
CFGGEN Utility..............................................................................................................................70
Starting CFGGEN.......................................................................................................................70
CFGGEN Operation...................................................................................................................71
Rules for creating IM volumes and hot spare disks...................................................................71
CFGGEN Utility Commands.....................................................................................................71
CREATE Command..............................................................................................................71
AUTO Command..................................................................................................................72
HOTSPARE Command.........................................................................................................72
Verify and Install the Latest Firmware.................................................................................................73
Verify Latest Version of Firmware...................................................................................................73
Download the Latest Version of Firmware.....................................................................................73
Install the Latest Version of Firmware on the Server......................................................................74
4 Booting and Shutting Down the Operating System ..................................................75
Operating Systems Supported on the Server Blade..............................................................................75
Installing the Operating System onto the Server Blade........................................................................75
Installing the OS Using a USB DVD Drive and the OS Disks.........................................................75
Installing the OS from the External USB DVD Device....................................................................76
Installing the OS Using HP Ignite–UX............................................................................................77
Installing the OS Using vMedia......................................................................................................77
Configuring System Boot Options........................................................................................................77
Booting and Shutting Down HP-UX.....................................................................................................79
Adding HP-UX to the Boot Options List.........................................................................................79
Adding the HP-UX Boot Option................................................................................................79
HP-UX Standard Boot......................................................................................................................80
Booting HP-UX (EFI Boot Manager)..........................................................................................80
Booting HP-UX (EFI Shell).........................................................................................................81
Booting HP-UX in Single-User Mode..............................................................................................82
Booting HP-UX in Single-User Mode (EFI Shell).......................................................................82
Booting HP-UX in LVM-Maintenance Mode..................................................................................83
Shutting Down HP-UX....................................................................................................................84
Booting and Shutting Down HP OpenVMS.........................................................................................84
Adding OpenVMS to the Boot Options List....................................................................................84
Booting OpenVMS...........................................................................................................................85
Booting OpenVMS (EFI Boot Manager).....................................................................................85
Booting HP OpenVMS (EFI Shell)..............................................................................................86
Shutting Down OpenVMS...............................................................................................................87
Booting and Shutting Down Microsoft Windows................................................................................88
Adding Microsoft Windows to the Boot Options List....................................................................88
Booting the Microsoft Windows Operating System........................................................................90
Shutting Down Microsoft Windows................................................................................................91
Shutting Down Windows from the Command Line..................................................................91
Booting and Shutting Down Linux.......................................................................................................92
Adding Linux to the Boot Options List...........................................................................................92
Booting the Red Hat Enterprise Linux Operating System..............................................................93
Booting Red Hat Enterprise Linux from the EFI Shell...............................................................94
Booting the SuSE Linux Enterprise Server Operating System........................................................94
Booting SuSE Linux Enterprise Server from the EFI Shell.........................................................94
Shutting Down Linux......................................................................................................................95
5 Troubleshooting ............................................................................................................97
Methodology.........................................................................................................................................97
Table of Contents 5
General Troubleshooting Methodology..........................................................................................97
Recommended Troubleshooting Methodology ..............................................................................98
Basic and Advanced Troubleshooting Tables..................................................................................99
Troubleshooting Tools.........................................................................................................................102
Front Panel LEDs...........................................................................................................................102
Locator LED..............................................................................................................................103
Server Health LED....................................................................................................................104
Internal Health LED.................................................................................................................104
NIC LEDs..................................................................................................................................104
SAS Disk Drive LEDs...............................................................................................................105
LAN LEDs................................................................................................................................105
Boot Process LEDs....................................................................................................................106
Diagnostics.....................................................................................................................................106
Online Diagnostics/Exercisers.......................................................................................................107
Online Support Tool Availability.............................................................................................107
Online Support Tools List.........................................................................................................107
Offline Support Tool Availability..................................................................................................108
Offline Support Tools List..............................................................................................................108
General Diagnostic Tools...............................................................................................................108
Fault Management Overview........................................................................................................109
HP-UX Fault Management............................................................................................................109
WBEM indication providers and EMS Hardware Monitors....................................................109
Errors and Error Logs.........................................................................................................................109
Event Log Definitions....................................................................................................................109
Event Log Usage............................................................................................................................110
iLO 2 MP Event Logs.....................................................................................................................110
System Event Log Review.............................................................................................................111
Supported Configurations..................................................................................................................112
System Build-Up Troubleshooting Procedure...............................................................................112
Troubleshooting Processors/Memory/SBA.........................................................................................114
Troubleshooting Processors...........................................................................................................114
Processor Installation Order.....................................................................................................114
Processor Module Behaviors....................................................................................................114
Customer Messaging Policy.....................................................................................................114
Troubleshooting Blade Memory....................................................................................................115
Memory DIMM Installation Order..........................................................................................115
Memory Subsystem Behaviors.................................................................................................115
Customer Messaging Policy.....................................................................................................115
Troubleshooting Blade SBA...........................................................................................................115
Enclosure Information........................................................................................................................115
Cooling Subsystem..............................................................................................................................115
Troubleshooting Communications Modules .....................................................................................115
I/O Subsystem Behaviors...............................................................................................................116
Customer Messaging Policy..........................................................................................................116
Troubleshooting Management Subsystem .........................................................................................116
Firmware.............................................................................................................................................116
Identifying and Troubleshooting Firmware Problems..................................................................117
Firmware Updates.........................................................................................................................117
Troubleshooting the Server Interface (System Console).....................................................................117
Troubleshooting the Environment......................................................................................................118
Reporting Your Problems to HP.........................................................................................................118
Online Support..............................................................................................................................118
Phone Support...............................................................................................................................118
Information to Collect Before you Contact Support......................................................................119
6 Table of Contents
6 Removing and Replacing Components ...................................................................121
Service Tools Required........................................................................................................................121
Removing and Replacing a Hot–Plug SAS Disk Drive.......................................................................121
Removing a SAS Disk Drive..........................................................................................................121
Replacing a SAS Disk Drive...........................................................................................................122
Removing and Replacing Disk Drive Blanks................................................................................122
Removing a Disk Drive Blank..................................................................................................122
Replacing a Disk Drive Blank...................................................................................................123
Preparing the Server Blade for Servicing............................................................................................123
Powering Off the Server Blade......................................................................................................123
Removing and Replacing the Server Blade from the Enclosure.........................................................124
Removing the Server Blade from the Enclosure............................................................................124
Replacing the Server Blade into the Enclosure..............................................................................125
Removing and Replacing the Server Blade Access Panel...................................................................125
Removing the Server Blade Access Panel......................................................................................125
Replacing the Server Blade Access Panel......................................................................................126
Removing and Replacing Internal Components.................................................................................127
Removing and Replacing DIMMs......................................................................................................127
Removing a DIMM........................................................................................................................127
DIMM Installation Order...............................................................................................................128
DIMM Configuration.....................................................................................................................129
Replacing a DIMM.........................................................................................................................129
Removing and Replacing a Processor.................................................................................................129
Removing a Processor....................................................................................................................130
Replacing a Processor....................................................................................................................131
Removing and Replacing the SAS Backplane.....................................................................................133
Removing the SAS Backplane........................................................................................................133
Replacing the SAS Backplane........................................................................................................134
Removing and Replacing the Front Display Assembly......................................................................134
Removing the Front Display Assembly.........................................................................................134
Replacing the Front Display Assembly.........................................................................................135
Removing and Replacing the Server Battery......................................................................................136
Removing the Server Battery.........................................................................................................136
Replacing the Server Battery..........................................................................................................136
Removing and Replacing the Mezzanine Cards.................................................................................136
Removing a Mezzanine Card........................................................................................................137
Replacing a Mezzanine Card.........................................................................................................137
Removing and Replacing the Trusted Platform Module....................................................................138
Removing the TPM........................................................................................................................138
Replacing the TPM.........................................................................................................................138
Removing and Replacing the System Board.......................................................................................139
Removing the System Board..........................................................................................................139
Replacing the System Board..........................................................................................................141
A Parts Information ........................................................................................................143
Server Blade Components List............................................................................................................143
B Server Upgrades ........................................................................................................145
Processor Upgrades............................................................................................................................145
Upgrading Verses Adding On.......................................................................................................145
Firmware........................................................................................................................................145
Operating Systems.........................................................................................................................145
Table of Contents 7
C Utilities ........................................................................................................................147
NVRAM Backup Utility......................................................................................................................147
Downloading and Installing the NVRAM Backup Utility............................................................147
Using the NVRAM Backup Utility................................................................................................147
Syntax.......................................................................................................................................147
Parameters................................................................................................................................147
Extensible Firmware Interface............................................................................................................148
EFI Commands..............................................................................................................................150
EFI/POSSE Commands.......................................................................................................................151
help................................................................................................................................................151
Syntax.......................................................................................................................................151
Parameters................................................................................................................................151
Operation..................................................................................................................................151
baud...............................................................................................................................................154
Syntax.......................................................................................................................................154
Parameters................................................................................................................................154
Operation..................................................................................................................................154
boottest...........................................................................................................................................154
Syntax.......................................................................................................................................155
Parameters................................................................................................................................155
cpuconfig.......................................................................................................................................155
Syntax.......................................................................................................................................155
Parameters................................................................................................................................155
Operation..................................................................................................................................156
conconfig........................................................................................................................................156
Syntax.......................................................................................................................................156
Parameters................................................................................................................................156
Notes.........................................................................................................................................156
default............................................................................................................................................157
Syntax.......................................................................................................................................157
Parameters................................................................................................................................157
Operation..................................................................................................................................157
errdump.........................................................................................................................................158
Syntax.......................................................................................................................................158
Parameters................................................................................................................................158
Operation..................................................................................................................................158
info.................................................................................................................................................158
Syntax.......................................................................................................................................158
Parameters................................................................................................................................158
ioconfig..........................................................................................................................................162
Syntax.......................................................................................................................................162
Parameters................................................................................................................................162
Operation..................................................................................................................................162
lanaddress......................................................................................................................................163
Syntax:......................................................................................................................................163
Parameters................................................................................................................................163
monarch.........................................................................................................................................164
Syntax.......................................................................................................................................164
Parameters................................................................................................................................164
Operation..................................................................................................................................164
pdt..................................................................................................................................................164
Syntax.......................................................................................................................................164
Parameters................................................................................................................................164
Operation..................................................................................................................................165
8 Table of Contents
sysmode.........................................................................................................................................165
Syntax.......................................................................................................................................165
Parameters................................................................................................................................165
Operation..................................................................................................................................165
Specifying Parameters.........................................................................................................................166
Using the Setup Utility..................................................................................................................167
Using the Boot Option Maintenance Menu........................................................................................171
EFI Shell Paths...............................................................................................................................171
Boot from a File........................................................................................................................171
Add a Boot Option...................................................................................................................172
Delete Boot Option(s)...............................................................................................................172
Change Boot Order...................................................................................................................173
Manage BootNext Setting.........................................................................................................173
Set Auto Boot TimeOut............................................................................................................174
Select Active Console Output Devices.....................................................................................174
Select Active Console Input Devices........................................................................................175
Select Active Standard Error Devices.......................................................................................175
Using the System Configuration Menu.........................................................................................176
Security/Password Menu..........................................................................................................176
Resetting Passwords.................................................................................................................176
Integrated Lights Out Management Processor...................................................................................176
Accessing the iLO 2 MP.................................................................................................................176
Interacting with the iLO 2 MP..................................................................................................177
iLO 2 MP Command Interface............................................................................................................177
iLO 2 MP Welcome Screen.............................................................................................................177
iLO 2 MP Help System..................................................................................................................177
iLO 2 MP Commands....................................................................................................................178
Blade Parameters...........................................................................................................................179
Reset BMC Passwords...................................................................................................................179
Configure Serial Port Parameters..................................................................................................180
Example HP-UX..................................................................................................................180
Console Log...................................................................................................................................180
Command Mode............................................................................................................................180
Console..........................................................................................................................................180
<Ctrl–B>..........................................................................................................................................180
<Ctrl–N>rs......................................................................................................................................180
Date................................................................................................................................................181
Default Configuration....................................................................................................................181
Display FRUID...............................................................................................................................181
Disconnect LAN Console...............................................................................................................181
Domain Name Server Settings.......................................................................................................182
iLO 2 MP Firmware Update..........................................................................................................182
Help...............................................................................................................................................182
Display System ID.........................................................................................................................182
Inactivity Timeout.........................................................................................................................182
Configure LAN Console................................................................................................................182
Configure LDAP Parameters.........................................................................................................183
Locator LED Status........................................................................................................................183
LAN Status.....................................................................................................................................183
Return to Main Menu....................................................................................................................183
Power Control................................................................................................................................183
Power Status..................................................................................................................................184
Reset BMC......................................................................................................................................184
Reset System..................................................................................................................................184
Set Access.......................................................................................................................................184
Table of Contents 9
Display Logs..................................................................................................................................184
Security Options............................................................................................................................185
System Status.................................................................................................................................185
Firmware Revision Status..............................................................................................................185
Transfer Of Control........................................................................................................................185
Tell..................................................................................................................................................186
User Configuration........................................................................................................................186
Virtual Front Panel.........................................................................................................................186
Who................................................................................................................................................186
Exit from MP..................................................................................................................................186
Diagnostics.....................................................................................................................................186
Index ...............................................................................................................................189
10 Table of Contents
List of Figures
1-1 BL860c Server Blade Components.................................................................................................22
1-2 SAS Disk Drive Slots.....................................................................................................................23
1-3 Server Blade Front View................................................................................................................26
1-4 Front Panel LEDs on the BL860c Server Blade..............................................................................27
1-5 SAS Disk Drive LEDs....................................................................................................................28
1-6 Front Panel Controls and Ports.....................................................................................................28
1-7 SUV Cable Ports............................................................................................................................29
1-8 BL860c Server Blade Rear Panel Ports...........................................................................................30
3-1 Removing a Disk Drive Blank.......................................................................................................36
3-2 Installing a Hot-Plug SAS Disk Drive...........................................................................................37
3-3 Removing the Server Blade Access Panel......................................................................................38
3-4 Processor Slot Identification..........................................................................................................39
3-5 Unlocked ZIF Socket .....................................................................................................................39
3-6 Installing a Processor on the Server Blade System Board.............................................................40
3-7 DIMM Slot Locations.....................................................................................................................41
3-8 Mezzanine Port Locations on the System Board...........................................................................42
3-9 Mezzanine Port Heights................................................................................................................43
3-10 Mezzanine Card 1 Installed on the Server Blade System Board...................................................44
3-11 Mezzanine Cards 2 and 3 Installed on the Server Blade System Board........................................45
3-12 Replacing the Access Panel...........................................................................................................46
3-13 Installing a Server Blade into the Enclosure..................................................................................47
3-14 Main Menu of the Front Display Panel.........................................................................................49
3-15 The View Blade and Port Info Screen............................................................................................49
3-16 The View Blade Info Screen...........................................................................................................50
3-17 Connecting the SUV Cable to the Server Blade ...........................................................................51
3-18 Serial Connector on the SUV Cable...............................................................................................52
3-19 Interconnect Modules on the Rear of the Server Blade Enclosure................................................59
3-20 Accessed Screens in the drvcfg Utility........................................................................................63
3-21 Adapter Properties Screen.............................................................................................................64
3-22 Select New Array Type Screen......................................................................................................66
4-1 Connecting a USB DVD Drive to the Server Blade.......................................................................75
4-2 Ports on the SUV Cable.................................................................................................................76
5-1 Server Blade Front Panel LEDs....................................................................................................103
5-2 SAS Disk Drive LEDs...................................................................................................................105
6-1 Removing a SAS Disk Drive........................................................................................................122
6-2 Removing a Disk Drive Blank.....................................................................................................123
6-3 Removing the Server Blade from the Enclosure..........................................................................124
6-4 Removing the Server Blade Access Panel....................................................................................126
6-5 Replacing the Server Blade Access Panel....................................................................................127
6-6 DIMM Slot Locations...................................................................................................................128
6-7 Processor Slot Locations on the System Board............................................................................130
6-8 Removing the Processor Module on the System Board..............................................................130
6-9 ZIF Socket on the Processor.........................................................................................................131
6-10 Processor Module........................................................................................................................131
6-11 Alignment Holes in Processor Slot 0...........................................................................................132
6-12 ZIF Socket on Processor Slot 0.....................................................................................................132
6-13 Installing a Processor in Slot 0.....................................................................................................133
6-14 Removing the SAS Backplane.....................................................................................................134
6-15 Removing the Front Display Assembly Housing Screws...........................................................135
6-16 Removing the Front Display Assembly from the Front of the Server Blade..............................135
6-17 Server Battery Location...............................................................................................................136
11
6-18 Server Blade with All Three Mezzanine Cards Installed............................................................137
6-19 TPM Location on the System Board............................................................................................138
6-20 Air Baffle Locations.....................................................................................................................140
6-21 System Board Thumbscrews.......................................................................................................140
C-1 EFI Boot Sequence.......................................................................................................................149
12 List of Figures
List of Tables
1 Publishing History Details............................................................................................................17
2 HP-UX 11i Releases.......................................................................................................................19
1-1 Server Dimensions.........................................................................................................................21
1-2 Server Blade Memory Array Capacities........................................................................................25
1-3 Integrity BL860c Server Blade Front Panel....................................................................................27
3-1 Installation Sequence Checklist.....................................................................................................33
3-2 Power States...................................................................................................................................48
3-3 Server Blade to Enclosure Interconnect Mapping.........................................................................59
3-4 LAN / NIC Server Blade Enclosure Configuration.......................................................................60
3-5 MPTUTIL Commands and Functions...........................................................................................61
5-1 Troubleshooting Entry Points .......................................................................................................99
5-2 Basic Front Panel LED Troubleshooting States.............................................................................99
5-3 Basic Low End Troubleshooting..................................................................................................100
5-4 Advanced Low End Troubleshooting..........................................................................................101
5-5 Server Blade Front Panel LEDs....................................................................................................103
5-6 Locator LED Status......................................................................................................................104
5-7 Server Health LED States.............................................................................................................104
5-8 Internal Health LED States..........................................................................................................104
5-9 NIC LEDs.....................................................................................................................................105
5-10 SAS Disk Drive LEDs...................................................................................................................105
5-11 1 GB LAN States..........................................................................................................................106
5-12 Normal Boot Process LED States.................................................................................................106
5-13 Online Support Tools List............................................................................................................107
5-14 Offline Support Tools List...........................................................................................................108
5-15 General Diagnostic Tools List......................................................................................................108
5-16 Rope-to-ACPI Paths.....................................................................................................................116
5-17 Blade Server Environmental Specifications.................................................................................118
6-1 BL860c Server Blade Memory Array Capacities.........................................................................129
A-1 CRU List ......................................................................................................................................143
B-1 Processor Upgrades.....................................................................................................................145
C-1 EFI Commands............................................................................................................................150
C-2 Communications Parameters......................................................................................................154
C-3 Server Blade Sockets....................................................................................................................171
C-4 Server Blade Drives.....................................................................................................................171
C-5 Console Output Devices..............................................................................................................174
C-6 Console Input Devices.................................................................................................................175
C-7 iLO 2 MP Commands and Descriptions......................................................................................178
C-8 Alert Levels..................................................................................................................................185
13
14
List of Examples
C-1 nvrambkp -h................................................................................................................................148
C-2 help Command..........................................................................................................................153
C-3 help bch Command.....................................................................................................................153
C-4 help configuration Command............................................................................................153
C-5 help cpuconfig Command....................................................................................................154
C-6 boottest Command..................................................................................................................155
C-7 boottest early_cpu off Command...................................................................................155
C-8 cpuconfig Command...............................................................................................................156
C-9 cpuconfig 2 Command...........................................................................................................156
C-10 conconfig Command...............................................................................................................156
C-11 conconfig 2 primary Command..........................................................................................157
C-12 conconfig 3 off Command...................................................................................................157
C-13 conconfig 3 on Command.....................................................................................................157
C-14 info all Command..................................................................................................................159
C-15 info cpu Command..................................................................................................................161
C-16 info mem Command..................................................................................................................161
C-17 info io Command....................................................................................................................161
C-18 info boot Command...............................................................................................................162
C-19 ioconfig command...................................................................................................................163
C-20 lanaddress Command.............................................................................................................164
C-21 monarch Command....................................................................................................................164
C-22 pdt Command.............................................................................................................................165
C-23 pdt clear Command...............................................................................................................165
C-24 sysmode Command....................................................................................................................166
15
16
About This Document
This document provides information and instructions on servicing the HP Integrity BL860c server
blade.
The document printing date and part number indicate the document’s current edition. The
printing date changes when a new edition is printed. Minor changes may be made at reprint
without changingthe printing date. The document part number changes when extensive changes
are made.
Document updatesmay beissued between editions to correct errors or document product changes.
To ensure that you receive the updated or new editions, you should subscribe to the appropriate
product support service. See your HP sales representative for details.
The latest version of this document can be found on line at http://www.docs.hp.com .
Intended Audience
This document is intended to provide technical product and support information for authorized
service providers, system administrators, and HP support personnel.
This document is not a tutorial.
New and Changed Information in This Edition
This document has been updated for part number changes and PCIe information added for the
HP Integrity BL860c server blade.
Publishing History
The publishing history below identifies the edition dates of this manual. Updates are made to
this publication on an unscheduled, as needed , basis.
Table 1 Publishing History Details
Document
Manufacturing Part
Number
AD217-9011A
AD217-9011B
AD217-9015B
Supported
Microsoft® Windows®
Windows
Windows
Document Organization
This guide is divided into the following chapters and appendices.
Chapter 1 Overview Use this chapter to learn about the features and specifications of the
HP Integrity BL860c server blade.
Chapter 2 General Site Preparation Guidelines Use this chapter to learn about the
necessary steps needed to properly install your server blade in a data center.
This includes environmental and facility characteristics.
Chapter 3 Installing the Server Blade Use this chapter to learn about installing the server
blade into the enclosure.
Publication Date Supported Product Versions Operating Systems
January 2007 BL860c HP-UX AD217-9007A
June 2007 BL860c HP-UX, OpenVMS, Linux,
December 2007 BL860c HP-UX, OpenVMS, Linux,
July 2008 BL860c HP-UX, OpenVMS, Linux,
Intended Audience 17
Chapter 4 Booting and Shutting Down the Operating System Use this chapter to learn
about booting and shutting down the operating system on the server blade.
Chapter 5 Troubleshooting Use this chapter to learn about troubleshootingproblems you
may encounter with the server blade.
Chapter 6 Removing and Replacing Components Use this chapter to learn how to remove
and replace the various components in the server blade.
Appendix A Parts Information Use this appendix to learn the location and part numbers of
the server blade components.
Appendix B Utilities Use this appendix for information regarding the utilities available for
the server blade.
Typographic Conventions
This document uses the following conventions.
WARNING! A warning lists requirements that you must meet to avoid personal injury.
CAUTION: A caution provides information required to avoid losing data or avoid losing server
functionality.
NOTE: A note highlights useful information such as restrictions, recommendations, or important
details about HP product features.
Book Title The title of a book. On the web, it may be a hot link to the book.
KeyCap
Emphasis Text that is emphasized.
Bold Text that is strongly emphasized.
Bold The defined use of an important word or phrase.
ComputerOut
UserInput
Command
Option
Screen Output
[ ] The contents are optional in formats and command descriptions. If the
{ } The contents are required in formats and command descriptions. If the
... The preceding element may be repeated an arbitrary number of times.
| Separates items in a list of choices.
The name of a keyboard key or graphical interface item (such as buttons,
tabs, and menu items). Note that Return and Enter both refer to the same
key.
Text displayed by the computer.
Commands and other text that you type.
A command name or qualified command phrase.
An available option.
Example of computer screen output.
contents are a list separated by |, you must select one of the items.
contents are a list separated by |, you must select one of the items.
HP-UX Release Name and Release Identifier
18
Each HP-UX 11i release has an associated release name and release identifier. The uname ( 1)
command with the -r option returns the release identifier. This table shows the releases available
for the BL860c server blade.
Table 2 HP-UX 11i Releases
Supported Processor Architecture Release Name Release Identifier
Related Documents
You can find other information on HP server hardware management and diagnostic support
tools in the following publications.
Web Site for HP Technical Documentation: http://docs.hp.com
Server Hardware Information: http://docs.hp.com/hpux/hw/
Windows Operating System Information You can find information about administration of the
Microsoft Windows operating system at the following Web sites, among others:
• http://docs.hp.com/windows_nt/
• http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s
hardware support tools, including online and offline diagnostics and event monitoring tools, is
at the http://docs.hp.com/hpux/diag/ Web site. This site has manuals, tutorials, FAQs,
and other reference material.
Web Site for HP Technical Support: http://us-support2.external.hp.com/
Books about HP-UX Published by Prentice Hall The http://www.hp.com/hpbooks/ Web
site lists the HP books that Prentice Hall currently publishes, such as HP-UX books including:
• HP-UX 11i System Administration Handbook
HP-UX 11i v 2.0 B.11.23
Intel® Itanium®
Intel Itanium HP-UX 11i v3.0 B..11.31
http://www.hp.com/hpbooks/prentice/ptr_0130600814.html
• HP-UX Virtual Partitions
http://www.hp.com/hpbooks/prentice/ptr_0130352128.html
HP Books are available worldwide through bookstores, online booksellers, and office and
computer stores.
HP Encourages Your Comments
HP encourages your comments concerning this document. We are truly committed to providing
documentation that meets your needs.
Please send comments to: http://docs.hp.com/en/feedback.html .
Please include title, manufacturing part number, and any comment, error found, or suggestion
for improvement you have concerning this document. Also, please include what we did right
so we can incorporate it into other documents.
Related Documents 19
20
1 Overview
The HP Integrity BL860c server blade is a dense, low-cost, c-Class enclosure based Intel Itanium
Dual-Core processor server blade. The BL860c server blade supports the HP-UX, HP OpenVMS,
Linux, and Windows operating systems. The BL860c server blade is designed for commercial
server blade customers deploying c-Class blade enclosures. The BL860c server blade is consistent
with other full-slot, single-width c-Class blades.
NOTE: This documentation is based on the assumption that the c-Class server blade enclosure
is powered on and running properly, and that the enclosure Onboard Administrator (OA iLO)
is operational.
This chapter addresses the following topics:
• “Server Blade Overview” (page 21)
• “Server Blade Components” (page 21)
• “Enclosure Information” (page 25)
• “Controls, Ports, and LEDs” (page 25)
Server Blade Overview
The server blade supports up to two Intel Itanium (200 MHz front side bus [FSB]) dual-core
processors. The server blade supportsup to 48 GB of memory (usingtwelve 4 GBDDR2 DIMMs),
two hot-pluggable serial-attached SCSI (SAS) disk drives, and up to three mezzanine I/O cards.
Server Blade Dimensions
Table 1-1 shows the dimensions and weight of the server blade.
Table 1-1 Server Dimensions
Weight
Server Blade Components
The following sections describe the components of the server blade. The components include
the:
• “SAS Disk Drives” (page 22)
• “SAS Backplane” (page 23)
• “I/O Subsystem” (page 23)
• “Memory Subsystem” (page 24)
• “Power Subsystem” (page 25)
• “Processor and Core Electronics Complex” (page 25)
Figure 1-1 shows the locations of these components in the BL860c server blade.
Value Dimensions
36.63 cm (14.42 in.) Height
5.14 cm (2.025 in.) Width
48.51 cm (19.1 in.) Depth
Unloaded: 8.6 kg (19 lb.)
Fully loaded: 11.3 kg (25 lb.)
Server Blade Overview 21
Figure 1-1 BL860c Server Blade Components
1
SAS backplane
2
DIMMs
3
Mezzanine card 1
4
Mezzanine card 2
SAS Disk Drives
There are two SAS disk drive slots on the BL860c server blade. The SAS disk drives have identical
LEDs that show the drive status.
Figure 1-2 shows the slot numbers of the SAS hard disk drives.
6
Processors
7
System board
8
Trusted Platform module
9
Front display panel
10 5
SAS disk drives Mezzanine card 3
22 Overview
Figure 1-2 SAS Disk Drive Slots
For locations of the SAS disk drive LEDs, see Figure 1-5 .
SAS Backplane
The SAS disk backplane supports two small form factor (SFF) hard disk drives. The backplane
supports hot-plugging a single SAS drive at a time. The activity LEDs and drive present LEDs
are controlled by a preprogrammed system-on-chip (PSOC). The system board hosts the SAS
controller, and supplies 12 V, 5 V, and 3.3 V standby power to the backplane. The backplane is
designed as a field-replaceable unit (FRU).
The SAS backplane is connected to the system board with a right angle connector. This connector
is specifically designed for high-speed differential applications, and supports server speeds
exceeding 5 Gigabits per second. Power, Sense, and I2C signals are routed through this connector
as well as the SAS differential pairs and SGPIO signals.
I/O Subsystem
The I/O subsystem is composed of embedded core I/O, and up to three mezzanine cards. One
type I and two type II mezzanine cards (with PCI express links that serves as a bridge between
the zx2 rope links and PCIe) are supported. The server blade does not support PCI Hot Plug
(PHP).
Memory controllers are used as the ropes to the PCI bridge for the system board fast and slow
core I/O. Two memory controllers are used to interface to the Core LAN and SAS. The memory
controllers run at 33 MHz and are used to interface with the manageability, USB, and graphics
through the SUV cable. The serial, USB, and video are provided through the PCI devices attached
to logical rope 0.
PCIe MPS Optimization
Each PCIedevice has a configurable maximum payload size (MPS) parameter. Larger MPS values
can enable the optimization to gain higherperformance. MPS Optimization is supported on PCIe
systems running HP-UX, Open VMS, and Linux. System firmware level greater than 01.01
performs an optimization during boot time to set the MPS value to the largest size supported by
the PCIe root port and the devices below it.
The default server state is optimization disabled. When disabled, system firmware sets MPS to
the minimum value on each PCIe device.
Server Blade Components 23
The info io command displays the current PCIe MPS optimization setting. See Table C-1
(page 150).
To enable PCIe MPS optimization use the ioconfig mps_optimize command. See“ioconfig”
(page 162).
For non-PCIe systems, ioconfig and info io will not display the MPS optimization policy
setting. TheSet PCIe MPS Optimization boot manager menu also will not be displayed. Running
the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following
output will be displayed:
------------Shell> ioconfig mps_optimize
ioconfig: PCIe MPS optimization is not supported.
Shell> ioconfig mps_optimize on
ioconfig: PCIe MPS optimization is not supported.
Exit status code: Unsupported
Shell>
-----------------
To restore MPS to the default values, enter the default clear command.
PCI Expansion Blade
If you need additional PCI-X/PCIe cards for your server blade, you can install a PCI expansion
blade. The PCI expansion blade holds up to one or two PCI-X or PCIe cards. However, you
cannot mix PCI-X and PCIe cards in the PCI expansion blade.
The PCI expansion blade must be installed adjacent to the server blade you are installing for it
to connect to the server blade properly.
For more information about the PCI expansion blade, see
http://h18004.www1.hp.com/products/blades/expansion/index.html?jumpid=reg_R1002_USEN.
Memory Subsystem
The server blade physical memory subsystem includes Double Data Rate Synchronous Dynamic
Random Access Memory (DDR2 SDRAM) DIMMs, as well as the memory bus traces,and required
termination. The memory subsystem supports only DDR2 SDRAM technology using
industry-standard DIMMs. The DIMMs use a 184-pin JEDEC standard connector. The server
blade memory subsystem provides two memory cells. Each cell is 144 bits wide (128 bits of data,
16 bits of ECC), and has six DIMM slots for a total of 12 slots (six DIMMs per cell). All 12 DIMM
slots are shared by both processors.
The minimum amount of memory supported in the server blade is 1 GB (two 512-MB DIMMs).
The maximum amount of memory supported in the server blade is 48 GB (twelve 4-GB DIMMs).
The DIMMsused in the server blade are low-profile (1.2” tall) DIMMs.Only HP qualified DIMMs
are supported.
DIMMs
The memory subsystem supports only DDR2 SDRAM technology utilizing industry-standard
1.2” high DIMMs. The DIMMs use a 184-pin JEDEC standard connector. You must install the
DIMMs in pairs. To enable chip sparing, install the DIMM in pairs. Both DIMMs must be the
same capacity. Table 1-2 summarizes the BL860c server blade memory configurations.
24 Overview
Table 1-2 Server Blade Memory Array Capacities
NOTE: Installing DIMMs as a pair (two identical DIMMs) enables lock-step mode and chip
sparing.
Install DIMMs from highest capacity to lowest capacity (for example, install the 4-GB DIMMs
first, then the 2-GB DIMMs, then the 1-GB DIMMs, and so forth). Install memory DIMMs into
slots 0A and 0B first.
Power Subsystem
The power subsystem is located onthe systemboard. Each server blade receives bulk DC voltage
from the enclosure. The server blade power block converts the DC voltage from the enclosure
to the voltage required by the server blade. The BL860c server blade receives 12 V directly from
the enclosure. The voltage passes through E-Fuse circuitry that resides in the blade. The 12 V
supply is always on as long as a power supply is installed in the enclosure. A control line from
the enclosure onboard administrator (OA) can turn the E-Fuse on or off to supply or cut power
to the blade. The 12 V gets distributed to various point-of-load (POL) converters. The switched
POL voltage rails are: 0.9 V, 1.2 V, 1.5 V, 1.8 V, 2.5 V, 3.3 V, 5.0 V, 3.3 V standby, and 5.0 V standby.
Single DIMM Sizes Min / Max Memory Size
512 MB 1 GB / 6 GB
1 GB 2 GB / 12 GB
2 GB 4 GB / 24 GB
Processor and Core Electronics Complex
The BL860c processor subsystem accommodates one or two Intel Itanium dual-core processor
modules. It consists of the zx2 core electronics complex (CEC), a front side bus, a memory and
I/O controller, system clock generation and distribution, multiple POL converters, and I2C
circuitry for manageability and fault detection.
The front side bus speed is 267 MHz. The zx2 CEC and the processor modules are located on the
system board. A Zero Insertion Force (ZIF) socket connects the processors to the system board.
Heatsinks, processor metal frames, and bolster plates are part of the mechanical attach
requirements for the processors and the zx2.
Enclosure Information
This installation document covers only the BL860c server blade, and does not include specific
server blade enclosure information. For the server blade c-Class enclosure information, go to:
http://h71028.www7.hp.com/enterprise/cache/316735-0-0-0-121.html.
Controls, Ports, and LEDs
This section describes the controls, ports, and LEDs found on the front panel and rear panel of
your HP Integrity server blade.
For more information on LED functions and descriptions, see Chapter 5: “Troubleshooting”
(page 97).
Front Panel View
The server blade has seven server LEDs, one power button, two reset buttons, SAS disk drive
LEDs and one front panel port that accepts the serial, USB, video (SUV) cable for configuration
and troubleshooting. Figure 1-3 shows the LEDs, ports, and controls on the front panel of the
server blade.
Enclosure Information 25
Figure 1-3 Server Blade Front View
1
SAS disk drives SUV cable port
CAUTION: Disconnect the local I/O cable from the I/O port when not in use. The connector is
not designed to provide a permanent connection.
Front Panel LEDs
The server blade contains seven LEDs on the front panel that indicate the server status.
Figure 1-4 shows the front panel LEDs.
26 Overview
Power button
4 2
Blade extraction handle Front panel LEDs
5 3
Figure 1-4 Front Panel LEDs on the BL860c Server Blade
1
UID LED
2 7
Server health LED NIC 4 LED
3
Internal health LED
Table 1-3 details the functions of the front panel LEDs.
Table 1-3 Integrity BL860c Server Blade Front Panel
SAS Disk Drive LEDs
There are two SAS disk drives on the BL860c server blade. They have identical LEDs that show
the drive status.
Figure 1-5 shows the locations of the SAS disk drive LEDs.
4
NIC 1 LED
5
NIC 2 LED
LED Description Item
Unit identification (UID) 1
Server health 2
Internal health 3
NIC 1 4
NIC 2 5
NIC 3 6
NIC 4 7
6
NIC 3 LED
Controls, Ports, and LEDs 27
Figure 1-5 SAS Disk Drive LEDs
Controls and Ports
The following section identifies the locations and functions of the front panel controls and ports.
The power button, and server blade extraction lever, and the SUV cable port are located on the
front of the server. For more information about the power button and server blade power states,
see “Server Power States” (page 47).
2 1
Status LED Activity LED
Figure 1-6 Front Panel Controls and Ports
1
28 Overview
Extraction lever release
button
3
iLO 2 MP reset pinhole
button
4 2
Extraction lever Power button
5
SUV port
6
Init (ToC) pinhole button
SUV Cable Port
The HP Integrity BL860c server blade has a serial, USB, and video (SUV) cable port located on
the front of the server blade. The SUV cable connects the server to external devices, such as: a
terminal emulator, an external DVD drive, or a monitor. Figure 1-7 shows the SUV cable attached
to the server blade.
CAUTION: The SUV cable is not designed to be used as a permanent connection.
Use caution when walking near the server blade when the SUV cable is installed. Hitting or
bumping the cable can cause the port on the server blade to break. This can damage the system
board, which will then need to be replaced.
Figure 1-7 SUV Cable Ports
Rear Panel View
Figure 1-8 shows the server blade rear panel ports.
3 2 1
Video port USB ports (2) Serial port
Controls, Ports, and LEDs 29
Figure 1-8 BL860c Server Blade Rear Panel Ports
2 1
Power connector GBX signal connector
30 Overview