HP Integrated Lights-Out User Manual
HP Integrated Lights-Out
User Guide
July 2004 (Sixth Edition)
Part Number 238882-006
© Copyright 2004 Hewlett-Packard Development Company, L.P.
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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
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Microsoft, Windows, Windows NT, and MS-DOS are U.S. registered trademarks of Microsoft
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Microsystems, Inc. UNIX is a registered trademark of The Open Group.
HP Integrated Lights-Out User Guide
July 2004 (Sixth Edition)
Part Number 238882-006
Audience Assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.
3
Contents
Operational Overview 15
New in This Version ..........................................................................................................................15
Usage Model...................................................................................................................................... 16
Network Connection Overview..........................................................................................................16
Supported Server Operating System Software................................................................................... 17
Supported Browsers........................................................................................................................... 18
Linux Browser Configuration................................................................................................. 19
Configuring Linux Font Size.................................................................................................. 19
Configuring iLO 21
iLO Configuration Options ................................................................................................................21
iLO RBSU ..............................................................................................................................22
Browser-Based Setup..............................................................................................................23
Scripted Setup......................................................................................................................... 24
Installing iLO Device Drivers............................................................................................................24
Microsoft Windows NT, Windows 2000, and Windows Server 2003 Driver Support...........25
Novell NetWare Server Driver Support..................................................................................26
Red Hat Linux and SuSE Linux Server Driver Support.........................................................27
Enabling iLO Advanced Functionality ..............................................................................................28
iLO Advanced Evaluation License.........................................................................................29
iLO Advanced License Options..............................................................................................29
Activating iLO Advanced Features Using a Browser.............................................................29
Activating iLO Advanced Using Scripting............................................................................. 31
ProLiant BL p-Class Configuration ...................................................................................................31
Static IP Bay Configuration.................................................................................................... 32
ProLiant BL p-Class User Requirements................................................................................32
Configuring a ProLiant BL p-Class Blade Enclosure............................................................. 33
Configuring Static IP Bay Settings.........................................................................................33
ProLiant BL p-Class Standard Configuration Parameters ......................................................35
ProLiant BL p-Class Advanced Configuration Parameters.................................................... 35
Enable iLO IP Address Assignment....................................................................................... 36
RIBCL RACK_INFO Commands..........................................................................................36
RIBCL RACK_INFO Command Examples........................................................................... 37
Integration with RILOE II Accessory Boards.................................................................................... 38
Using iLO 39
Logging in to iLO for the First Time.................................................................................................39
4 User Guide Integrated Lights-Out
Logging in to iLO for the First Time Using a Browser...................................................................... 40
Progressive Delays for Failed Browser Login Attempts.........................................................44
Help ........................................................................................................................................44
System Status.....................................................................................................................................45
Status Summary......................................................................................................................45
iLO Status...............................................................................................................................45
Server Status...........................................................................................................................46
iLO Event Log........................................................................................................................ 47
Integrated Management Log................................................................................................... 48
Server and iLO Diagnostics.................................................................................................... 49
Remote Console................................................................................................................................. 52
Remote Console Option..........................................................................................................52
Remote Console Information Option......................................................................................53
Enhanced Features of the Remote Console ............................................................................54
Optimizing Performance for Graphical Remote Console....................................................... 54
Remote Console Hot Keys......................................................................................................57
Single- and Dual-Cursor Modes for Graphical Remote Console............................................59
Virtual Devices ..................................................................................................................................61
Virtual Power..........................................................................................................................62
Virtual Media..........................................................................................................................64
Virtual Indicators....................................................................................................................83
Virtual Serial Port...................................................................................................................84
Administration ...................................................................................................................................86
User Administration ...............................................................................................................86
Global Settings .......................................................................................................................89
Network Settings ....................................................................................................................91
SNMP/Insight Manager Settings ............................................................................................95
Upgrade iLO Firmware...........................................................................................................98
Licensing ..............................................................................................................................100
Certificate Administration ....................................................................................................100
Directory Settings.................................................................................................................101
ProLiant BL p-Class Advanced Management..................................................................................101
Rack Settings........................................................................................................................ 103
Server Blade Management Module ......................................................................................104
Power Management Module................................................................................................. 104
Redundant Power Management Module...............................................................................105
iLO Control of ProLiant BL p-Class Server LEDs...............................................................105
Hot-Plug Keyboard ..........................................................................................................................106
Keyboard Definitions............................................................................................................106
Hot-Plug Keyboard Recommended Usage...........................................................................107
Hot-Plug Keyboard Troubleshooting....................................................................................107
Terminal Services Pass-Through Option .........................................................................................109
Terminal Services Client Requirements ...............................................................................109
Enabling the Terminal Services Pass-Through Option......................................................... 112
Remote Console and Terminal Services Clients................................................................... 114
Contents 5
Terminal Services Troubleshooting...................................................................................... 115
HP ProLiant Essentials Rapid Deployment Pack Integration ..........................................................116
Telnet Support..................................................................................................................................116
Using Telnet .........................................................................................................................117
Supported Key Sequences ....................................................................................................118
Secure Shell .....................................................................................................................................123
Using Secure Shell................................................................................................................123
iLO Supported SSH Features................................................................................................124
iLO Shared Network Port ................................................................................................................125
iLO Shared Network Port Requirements.............................................................................. 125
iLO Shared Management Port Features and Restrictions.....................................................126
Enabling the iLO Shared Network Port Feature...................................................................127
Re-enabling the Dedicated iLO Management Port...............................................................129
Command Line Interface .................................................................................................................130
CLI Commands................................................................................................................................131
iLO Security 135
Security Features.............................................................................................................................. 135
General Security Guidelines ............................................................................................................135
Encryption........................................................................................................................................ 136
iLO Security Override Switch Administration.................................................................................136
User Accounts..................................................................................................................................137
Privileges ..............................................................................................................................138
Login Security ......................................................................................................................138
Global Security Settings .......................................................................................................139
Password Guidelines........................................................................................................................ 139
Certificates .......................................................................................................................................140
Securing RBSU................................................................................................................................ 141
Directory Services 143
Benefits of Directory Integration .....................................................................................................143
Features Supported by Directory Integration...................................................................................144
Installing Directory Services............................................................................................................145
Schema Documentation ................................................................................................................... 146
Directory Services Support ..............................................................................................................147
eDirectory Installation Prerequisites................................................................................................ 148
Schema Required Software..............................................................................................................148
Schema Installer............................................................................................................................... 148
Schema Preview ...................................................................................................................149
Setup..................................................................................................................................... 150
Results ..................................................................................................................................152
Management Snap-In Installer......................................................................................................... 152
Directory Services for Active Directory ..........................................................................................153
6 User Guide Integrated Lights-Out
Active Directory Installation Prerequisites...........................................................................153
Directory Services Preparation for Active Directory............................................................154
Snap-In Installation and Initialization for Active Directory.................................................156
Example: Creating and Configuring Directory Objects for Use with iLO in Active Directory157
Directory Services Objects ...................................................................................................162
Active Directory Lights-Out Management ......................................................................................170
Directory Services for eDirectory.................................................................................................... 171
Snap-in Installation and Initialization for eDirectory ...........................................................171
Example: Creating and Configuring Directory Objects for Use with LOM Devices in
eDirectory............................................................................................................................. 171
Directory Services Objects for eDirectory............................................................................176
Role Restrictions...................................................................................................................178
eDirectory Role Restrictions.................................................................................................179
Lights-Out Management.......................................................................................................182
Configuring Directory Settings........................................................................................................ 184
Directory Tests.................................................................................................................................186
User Login Using Directory Services ..............................................................................................187
Certificate Services 189
Introduction to Certificate Services..................................................................................................189
Installing Certificate Services ..........................................................................................................189
Verifying Directory Services ...........................................................................................................190
Configuring Automatic Certificate Request..................................................................................... 190
Directory-Enabled Remote Management 193
Introduction to Directory-Enabled Remote Management................................................................193
Using Bulk Import Tools .................................................................................................................194
Using Existing Groups..................................................................................................................... 195
Using Multiple Roles .......................................................................................................................196
Creating Roles to Follow Organizational Structure .........................................................................198
Restricting Roles..............................................................................................................................198
Role Time Restrictions .........................................................................................................198
IP Address Range Restrictions .............................................................................................199
IP Address and Subnet Mask Restrictions............................................................................ 199
DNS-Based Restrictions....................................................................................................... 199
Role Address Restrictions.....................................................................................................200
How Directory Login Restrictions are Enforced..............................................................................200
How User Time Restrictions are Enforced ......................................................................................201
User Address Restrictions................................................................................................................201
Creating Multiple Restrictions and Roles ........................................................................................202
Lights-Out Directories Migration Utilities 205
Introduction to Lights-Out Migration Utilities.................................................................................205
Compatibility ...................................................................................................................................206
Contents 7
Pre-Migration Checklist...................................................................................................................206
HP Lights-Out Directory Package ...................................................................................................207
HPQLOMIG Operation....................................................................................................................208
Finding Management Processors..........................................................................................208
Upgrading Firmware on Management Processors................................................................210
Naming Management Processors..........................................................................................212
Configuring Directories........................................................................................................ 213
Setting Up Management Processors for Directories.............................................................215
HPQLOMGC Operation ..................................................................................................................217
Launching HPQLOMGC Using Application Launch........................................................... 218
HPQLOMGC Command Language......................................................................................220
Insight Manager 7 Integration 223
Integrating iLO with Insight Manager 7 ..........................................................................................223
Functional Overview........................................................................................................................ 224
Identification and Association..........................................................................................................224
Status ....................................................................................................................................225
Queries..................................................................................................................................225
Links..................................................................................................................................... 225
Configuring Identification of iLO....................................................................................................226
Receiving SNMP Alerts in Insight Manager 7.................................................................................227
Port Matching...................................................................................................................................228
Reviewing iLO Advanced License Information in Insight Manager 7............................................ 229
ProLiant BL p-Class Rack Visualization .........................................................................................231
Systems Insight Manager Integration 233
Integrating iLO with Systems Insight Manager............................................................................... 233
Systems Insight Manager Functional Overview ..............................................................................234
System Insight Manager Identification and Association..................................................................235
System Insight Manager Status.............................................................................................235
System Insight Manager Links .............................................................................................236
System Insight Manager Systems Lists ................................................................................236
Configuring System Insight Manager Identification of iLO............................................................ 236
Receiving SNMP Alerts in Systems Insight Manager .....................................................................237
System Insight Manager Port Matching........................................................................................... 238
Reviewing iLO Advanced Pack License Information in Systems Insight Manager ........................239
System Insight Manager ProLiant BL p-Class Rack Visualization .................................................239
Group Administration and iLO Scripting 241
Lights-Out Configuration Utility .....................................................................................................241
Group Administration Using the Lights-Out Configuration Utility.................................................242
Using the Lights-Out Configuration Utility with Insight Manager 7....................................243
Lights-Out Configuration Utility for Systems Insight Manager........................................... 245
8 User Guide Integrated Lights-Out
Batch Processing Using the Lights-Out Configuration Utility.........................................................247
Lights-Out Configuration Utility Parameters................................................................................... 247
Lights-Out DOS Utility 249
Overview of the Lights-Out DOS Utility.........................................................................................249
CPQLODOS Recommended Usage.................................................................................................250
CPQLODOS General Guidelines.....................................................................................................250
Command Line Arguments..............................................................................................................250
RIBCL XML Commands for CPQLODOS .....................................................................................252
CPQLODOS......................................................................................................................... 252
ADD_USER .........................................................................................................................253
SET_LICENSE.....................................................................................................................254
Perl Scripting 255
Using Perl with the XML Scripting Interface.................................................................................. 255
XML Enhancements ........................................................................................................................255
Opening an SSL Connection............................................................................................................ 257
Sending the XML Header and Script Body .....................................................................................258
HPONCFG Online Configuration Utility 261
HPONCFG....................................................................................................................................... 261
HPONCFG Supported Operating Systems ......................................................................................261
HPONCFG Requirements................................................................................................................ 262
HPONCFG Installation and Usage ..................................................................................................262
Windows Server Installation.................................................................................................263
Linux Server Installation ......................................................................................................263
Using HPONCFG................................................................................................................. 264
HPONCFG Command Line Parameters ..........................................................................................264
HPONCFG Usage Model.................................................................................................................265
Obtaining an Entire Configuration .......................................................................................265
Creating a User Account.......................................................................................................266
Remote Insight Command Language 269
Overview of the Remote Insight Board Command Language .........................................................270
RIBCL and ProLiant BL p-Class Servers........................................................................................ 270
RIBCL Sample Scripts..................................................................................................................... 271
RIBCL General Guidelines..............................................................................................................271
XML Header....................................................................................................................................271
Data Types .......................................................................................................................................271
String ....................................................................................................................................272
Specific String ......................................................................................................................272
Boolean String...................................................................................................................... 272
Response Definitions .......................................................................................................................272
RIBCL.............................................................................................................................................. 273
Contents 9
RIBCL Parameter .................................................................................................................273
RIBCL Runtime Errors......................................................................................................... 273
LOGIN............................................................................................................................................. 274
LOGIN Parameters............................................................................................................... 274
LOGIN Runtime Errors........................................................................................................ 274
USER_INFO....................................................................................................................................275
USER_INFO Parameter........................................................................................................275
USER_INFO Runtime Error.................................................................................................275
ADD_USER.....................................................................................................................................276
ADD_USER Parameters.......................................................................................................276
ADD_USER Runtime Errors................................................................................................ 278
DELETE_USER ..............................................................................................................................279
DELETE_USER Parameter.................................................................................................. 279
DELETE_USER Runtime Errors .........................................................................................279
GET_USER......................................................................................................................................280
GET_USER Parameter......................................................................................................... 280
GET_USER Runtime Errors.................................................................................................280
GET_USER Return Messages..............................................................................................281
MOD_USER.................................................................................................................................... 281
MOD_USER Parameters...................................................................................................... 282
MOD_USER Runtime Errors............................................................................................... 283
GET_ALL_USERS..........................................................................................................................284
GET_ALL_USERS Parameters............................................................................................284
GET_ALL_USERS Runtime Error ......................................................................................284
GET_ALL_USERS Return Messages.................................................................................. 284
GET_ALL_USER_INFO.................................................................................................................285
GET_ALL_USER_INFO Parameters...................................................................................285
GET_ALL_USER_INFO Runtime Errors............................................................................285
GET_ALL_USER_INFO Return Messages......................................................................... 286
RIB_INFO........................................................................................................................................286
RIB_INFO Parameter........................................................................................................... 287
RIB_INFO Runtime Errors...................................................................................................287
RESET_RIB.....................................................................................................................................287
RESET_RIB Parameters.......................................................................................................287
RESET_RIB Runtime Errors................................................................................................ 287
GET_NETWORK_SETTINGS .......................................................................................................288
GET_NETWORK_SETTINGS Parameters......................................................................... 288
GET_NETWORK_SETTINGS Runtime Errors..................................................................288
GET_NETWORK_SETTINGS Return Messages................................................................288
MOD_NETWORK_SETTINGS......................................................................................................289
MOD_NETWORK_SETTINGS Parameters........................................................................291
MOD_NETWORK_SETTINGS Runtime Errors.................................................................293
GET_GLOBAL_SETTINGS........................................................................................................... 293
GET_GLOBAL_SETTINGS Parameters............................................................................. 293
10 User Guide Integrated Lights-Out
GET_GLOBAL_SETTINGS Runtime Errors...................................................................... 294
GET_GLOBAL_SETTINGS Return Messages ...................................................................294
MOD_GLOBAL_SETTINGS .........................................................................................................294
MOD_GLOBAL_SETTINGS Parameters ...........................................................................295
MOD_GLOBAL_SETTINGS Runtime Errors ....................................................................298
GET_SNMP_IM_SETTINGS .........................................................................................................298
GET_SNMP_IM_SETTINGS Parameters ...........................................................................298
GET_SNMP_IM_SETTINGS Runtime Errors ....................................................................298
GET_SNMP_IM_SETTINGS Return Messages..................................................................298
MOD_SNMP_IM_SETTINGS........................................................................................................299
MOD_SNMP_IM_SETTINGS Parameters.......................................................................... 299
MOD_SNMP_IM_SETTINGS Runtime Errors...................................................................300
CLEAR_EVENTLOG .....................................................................................................................301
CLEAR_EVENTLOG Parameters .......................................................................................301
CLEAR_EVENTLOG Runtime Errors ................................................................................301
UPDATE_RIB_FIRMWARE.......................................................................................................... 302
UPDATE_RIB_FIRMWARE Parameters............................................................................ 302
UPDATE_RIB_FIRMWARE Runtime Errors..................................................................... 302
GET_FW_VERSION.......................................................................................................................303
GET_FW_VERSION Parameters.........................................................................................303
GET_FW_VERSION Runtime Errors..................................................................................303
GET_FW_VERSION Return Messages...............................................................................303
HOTKEY_CONFIG ........................................................................................................................304
HOTKEY_CONFIG Parameters ..........................................................................................304
HOTKEY_CONFIG Runtime Errors ...................................................................................305
LICENSE......................................................................................................................................... 305
LICENSE Parameters........................................................................................................... 306
LICENSE Runtime Errors....................................................................................................306
DIR_INFO .......................................................................................................................................307
DIR_INFO Parameters .........................................................................................................307
DIR_INFO Runtime Errors ..................................................................................................307
GET_DIR_CONFIG........................................................................................................................ 307
GET_DIR_CONFIG Parameters.......................................................................................... 308
GET_DIR_CONFIG Runtime Errors................................................................................... 308
GET_DIR_CONFIG Return Messages.................................................................................308
MOD_DIR_CONFIG.......................................................................................................................309
MOD_DIR_CONFIG Parameters.........................................................................................309
MOD_DIR_CONFIG Runtime Errors..................................................................................310
RACK_INFO................................................................................................................................... 310
RACK_INFO Parameters..................................................................................................... 311
RACK_INFO Runtime Errors ..............................................................................................311
MOD_BLADE_RACK....................................................................................................................311
MOD_BLADE_RACK Parameters......................................................................................312
MOD_BLADE_RACK Runtime Errors...............................................................................313
GET_DIAGPORT_SETTINGS.......................................................................................................313
Contents 11
GET_DIAGPORT_SETTINGS Parameters.........................................................................313
GET_DIAGPORT_SETTINGS Runtime Errors..................................................................313
GET_DIAGPORT_SETTINGS Return Messages ...............................................................314
MOD_DIAGPORT_SETTINGS .....................................................................................................314
MOD_DIAGPORT_SETTINGS Parameters .......................................................................314
MOD_DIAGPORT_SETTINGS Runtime Errors ................................................................315
GET_TOPOLOGY ..........................................................................................................................315
GET_TOPOLOGY Parameters ............................................................................................316
GET_TOPOLOGY Return Message ....................................................................................316
SERVER_INFO...............................................................................................................................316
SERVER_INFO Parameter ..................................................................................................317
SERVER_INFO Runtime Errors.......................................................................................... 317
GET_HOST_POWER_STATUS ....................................................................................................317
GET_HOST_POWER_STATUS Parameters ......................................................................318
GET_HOST_POWER_STATUS Runtime Errors................................................................318
GET_HOST_POWER_STATUS Return Messages............................................................. 318
SET_HOST_POWER...................................................................................................................... 318
SET_HOST_POWER Parameters........................................................................................ 319
SET_HOST_POWER Runtime Errors................................................................................. 319
RESET_SERVER............................................................................................................................ 319
RESET_SERVER Parameters.............................................................................................. 320
RESET_SERVER Errors...................................................................................................... 320
PRESS_PWR_BTN .........................................................................................................................320
PRESS_PWR_BTN Parameters ...........................................................................................320
PRESS_PWR_BTN Runtime Errors ....................................................................................321
HOLD_PWR_BTN..........................................................................................................................321
HOLD_PWR_BTN Parameters............................................................................................ 321
HOLD_PWR_BTN Runtime Errors.....................................................................................321
COLD_BOOT_SERVER.................................................................................................................322
COLD_BOOT_SERVER Parameters...................................................................................322
COLD_BOOT_SERVER Runtime Errors............................................................................322
WARM_BOOT_SERVER...............................................................................................................323
WARM_BOOT_SERVER Parameters.................................................................................323
WARM_BOOT_SERVER Runtime Errors..........................................................................323
GET_UID_STATUS........................................................................................................................323
GET_UID_STATUS Parameters..........................................................................................324
GET_UID_STATUS Response............................................................................................ 324
UID_CONTROL..............................................................................................................................324
UID_CONTROL Parameters................................................................................................325
UID_CONTROL Errors .......................................................................................................325
INSERT_VIRTUAL_MEDIA......................................................................................................... 325
INSERT_VIRTUAL_MEDIA Parameters........................................................................... 325
INSERT_VIRTUAL_FLOPPY Runtime Errors ..................................................................326
EJECT_VIRTUAL_MEDIA............................................................................................................327
12 User Guide Integrated Lights-Out
EJECT_VIRTUAL_MEDIA Parameters..............................................................................327
EJECT_VIRTUAL_MEDIA Runtime Errors.......................................................................327
GET_VM_STATUS ........................................................................................................................328
GET_VM_STATUS Parameters ..........................................................................................328
GET_VM_STATUS Runtime Errors ...................................................................................328
GET_VM_STATUS Return Messages.................................................................................328
SET_VM_STATUS.........................................................................................................................329
SET_VM_STATUS Parameters...........................................................................................329
SET_VM_STATUS Runtime Errors....................................................................................330
iLO Parameters 331
iLO Parameters Table ......................................................................................................................331
iLO Status ........................................................................................................................................336
Server Status Parameters.................................................................................................................. 337
Server Name .........................................................................................................................337
Server ID ..............................................................................................................................337
Server Power Status.............................................................................................................. 338
Server Video Mode...............................................................................................................338
Server Keyboard...................................................................................................................338
Server Mouse........................................................................................................................ 338
User Administration Parameters ......................................................................................................338
User Name............................................................................................................................ 338
Login Name.......................................................................................................................... 338
Password...............................................................................................................................339
Administer User Accounts.................................................................................................... 339
Remote Console Access .......................................................................................................339
Virtual Power and Reset .......................................................................................................339
Virtual Media........................................................................................................................ 339
Configure iLO Settings......................................................................................................... 339
Directory Services Schema 353
HP Management Core LDAP OID Classes and Attributes.............................................................. 353
Core Classes .........................................................................................................................353
Core Attributes .....................................................................................................................353
Core Class Definitions..........................................................................................................354
Core Attribute Definitions ....................................................................................................355
Lights-Out Management Specific LDAP OID Classes and Attributes ............................................358
Lights-Out Management Classes..........................................................................................358
Lights-Out Management Attributes......................................................................................358
Lights-Out Management Class Definitions ..........................................................................359
Lights-Out Management Attribute Definitions.....................................................................359
Troubleshooting iLO 363
Minimum Requirements ..................................................................................................................363
Contents 13
iLO POST LED Indicators...............................................................................................................364
Event Log Entries ............................................................................................................................366
MS-DOS® Error Codes................................................................................................................... 370
Hardware and Software Link-Related Issues...................................................................................370
Hardware ..............................................................................................................................371
Software................................................................................................................................ 371
Login Issues .....................................................................................................................................371
Login Name and Password Not Accepted ............................................................................372
Directory User Premature Logout.........................................................................................372
iLO Management Port Not Accessible by Name.................................................................. 372
iLO RBSU Unavailable after iLO and Server Reset.............................................................373
Inability to Access the Login Page .......................................................................................373
Inability to Access iLO Using Telnet ...................................................................................374
Inability to Access Virtual Media or Graphical Remote Console.........................................374
Inability to Connect to iLO after Changing Network Settings .............................................374
Inability to Connect to the iLO Diagnostic Port................................................................... 374
Inability to Connect to the iLO Processor through the NIC..................................................375
Inability to Log into iLO after Installing the iLO Certificate ...............................................376
Firewall Issues...................................................................................................................... 376
Proxy Server Issues ..............................................................................................................377
Troubleshooting Alert and Trap Problems....................................................................................... 377
Inability to Receive Insight Manager 7 or Systems Insight Manager Alarms (SNMP Traps)
from iLO...............................................................................................................................377
iLO Security Override Switch ..............................................................................................378
Authentication Code Error Message..................................................................................... 378
Troubleshooting Mouse Problems ...................................................................................................379
Local USB Mouse and Linux ...............................................................................................379
Mouse Issue Using SuSE Linux ...........................................................................................380
Remote Console Mouse Control Issue..................................................................................380
Emulating a PS/2 Keyboard in a Headless Server Environment ..........................................381
Troubleshooting Remote Console Problems....................................................................................381
Linux Remote Console .........................................................................................................381
Inability to Navigate the Single Cursor of the Remote Console to Corners of the Remote
Console Window ..................................................................................................................382
Remote Console No Longer Opens on the Existing Browser Session..................................383
Remote Console Text Window not Updating Properly ........................................................383
Remote Console Turns Grey or Black..................................................................................384
Troubleshooting SSH and Telnet Problems..................................................................................... 384
Initial PuTTY Input Slow .....................................................................................................384
PuTTY Client Unresponsive with Shared Network Port...................................................... 384
SSH Text Support from a Remote Conosle Session.............................................................385
Troubleshooting Terminal Services Problems .................................................................................385
Terminal Services Button Is Not Working ...........................................................................385
Terminal Services Proxy Stops Responding......................................................................... 385
14 User Guide Integrated Lights-Out
Troubleshooting Video and Monitor Problems................................................................................386
General Guidelines ...............................................................................................................386
Telnet Displays Incorrectly in DOS®...................................................................................386
Video Applications not Displaying in the Remote Console .................................................386
Troubleshooting Virtual Media Problems........................................................................................ 387
Virtual Drive Listing.............................................................................................................387
Virtual Media Applet has a Red X and Will Not Display.....................................................387
Virtual Floppy Media Applet is Unresponsive .....................................................................387
Troubleshooting Miscellaneous Problems .......................................................................................387
Cookie Sharing Between Browser Instances and iLO..........................................................388
Inability to Get SNMP Information from Insight Manager 7 or Systems Insight Manager.390
Incorrect Time or Date of the Entries in the Event Log........................................................391
Inability to Upgrade iLO Firmware......................................................................................391
iLO Does Not Respond to SSL Requests .............................................................................394
Testing SSL ..........................................................................................................................394
Resetting iLO........................................................................................................................395
Server Name Still Present after ERASE Utility is Executed ................................................396
Troubleshooting a Remote Host ...........................................................................................396
Technical Support 397
HP Contact Information...................................................................................................................397
Before You Contact HP ...................................................................................................................397
Acronyms and Abbreviations 399
Index 407
15
Operational Overview
In This Section
New in This Version.....................................................................................................................15
Usage Model.................................................................................................................................16
Network Connection Overview....................................................................................................16
Supported Server Operating System Software .............................................................................17
Supported Browsers......................................................................................................................18
New in This Version
•
Secure Shell (on page 123)
• Virtual Media Scripting (on page 79)
• iLO Shared Network Port (on page 125)
• Command Line Interface (on page 130
)
• ProLiant BL p-Class Configuration (on page 31)
• Telnet Simple Command Set (on page 117)
• Updated Web interface screens:
− Global Settings (on page 89
− Network Settings (on page 91
)
)
• New and updated RIBCL commands:
− RIBCL RACK_INFO commands (on page 36
− MOD_GLOBAL_SETTINGS (on page 294)
− MOD_NETWORK_SETTINGS (on page 289
− GET_EVENT_LOG (iLO Event Log)
− INSERT_VIRTUAL_MEDIA (on page 325
)
− EJECT_VIRTUAL_MEDIA (on page 327)
)
)
16 User Guide Integrated Lights-Out
− GET_VM_STATUS (on page 328)
− SET_VM_STATUS (on page 329)
Usage Model
The common usage model for iLO is a client PC running a supported browser
using DHCP and DNS protocols connected to one or more iLO devices. To use
iLO, plug in the power of the host server and connect an Ethernet cable to the
dedicated iLO management port of the server. You can then use your Web
browser to connect to iLO over an SSL connection. When logged in, you can
remotely control the server from your client desktop.
Graphical Remote Console (on page 52
Services Pass-through Option (on page 109
) are advanced functions that must be enabled by licensing the optional iLO
143
Advanced Pack.
Linux customers might prefer connecting to iLO using the SSH interface instead
of a browser.
Network Connection Overview
There are three general network connection scenarios. iLO can be connected on:
• • A corporate network with both ports connected to the corporate network. In
this configuration, the server has two network ports (one server NIC, and one
iLO NIC) connected to a corporate network. This connection enables access
to iLO from anywhere on the network. On a corporate network, however,
network traffic can hinder iLO performance.
A coroporate network configuration reduces the amount of networking
hardware and infrastructure required to support iLO because iLO uses
existing DNS and DHCP servers and routers.
A dedicated management network with the iLO port on a separate network.
A separate network improves performance and security, and provides
redundant access to the server when a hardware failure occurs on the
corporate network. In this configuration, iLO cannot be accessed directly
from the corporate network.
), Virtual Media (on page 64), Terminal
), and Directory Services (on page
Operational Overview 17
A separate network increases the security of the management network
because you can physically control which workstations are connected to the
network.
•
An iLO Shared Network Port using the server's NIC instead of the dedicated
iLO management NIC for server management. This configuration simplifies
the network and reduces total network cost. Fewer cables, hubs, and switches
are needed because both regular and iLO network traffic comes through the
system NIC.
The main disadvantage of using the iLO Shared Network Port for iLO server
management is the lack of speed compared to the dedicated iLO management
NIC. As a result, not all iLO management features are available through the
iLO Shared Network Port configuration.
Supported Server Operating System Software
iLO is an independent microprocessor running an embedded operating system.
The architecture ensures that the majority of iLO functionality is available,
regardless of the host operating system.
Graceful host operating system shutdown, Insight Manager 7, and Systems
Insight Manager integration require Health Drivers and Management Agents or
remote console access.
iLO provides two interface drivers:
•
iLO Advanced Server Management Controller Driver (Health Driver)—This
driver provides system management support, including monitoring of server
components, event logging, and support for the Management Agents.
•
iLO Management Interface Driver—This driver enables system software and
SNMP Insight Agents to communicate with the iLO.
These drivers and agents are available for the following network operating
systems:
•
Microsoft®
− Windows NT® 4.0 Server
− Windows NT® 4.0, Enterprise Edition
18 User Guide Integrated Lights-Out
− Windows® 2000 Server
− Windows® 2000 Advanced Server
− Windows® Server 2003
•
Linux
− Red Hat Linux 7.2
− Red Hat Linux 7.3
− Red Hat Linux 8.0
− Red Hat Enterprise Linux AS 2.1
− Red Hat Enterprise Linux 3
− SuSE Linux Enterprise Server 7.0
− SuSE Linux Enterprise Server 9.0
− UnitedLinux 1.0
•
Novell
− NetWare 6
− NetWare 6.5
Supported Browsers
•
Microsoft® Internet Explorer
− Minimum—Microsoft® Internet Explorer 6 with Service Pack 1 or later
for Windows® 2000 or Windows® XP. If using single-cursor mode in
Remote Console, Java™ 1.3.1_02 or greater, JVM is required.
− Recommended—Microsoft® Internet Explorer 6.0 or later and Java™
1.4.X JVM for Windows® 2000 or Windows® XP. To download the
recommended JVM for your system configuration, refer to the HP
website (http://www.hp.com/servers/manage/jvml
• Linux
− Netscape 7.10
).
Operational Overview 19
− Mozilla 1.60
Mozilla 1.60 is not supported on United Linux 1.0. Please use Mozilla 1.70.
Linux, Netscape, and Mozilla require Java™ 1.4.2 JVM. To download the
recommended JVM for your system configuration, refer to the HP website
(http://www.hp.com/servers/manage/jvml
).
Certain browsers and operating system combinations might not work correctly
depending on their implementations of the required browser technologies.
Linux Browser Configuration
iLO firmware supports Mozilla 1.46 and Netscape 7.10 to access iLO.
Linux-based browsers have the following limitations:
• • Only the KDE desktop is supported.
A known issue prevents the use of links in the pop-up tab menus when the
browser window does not have focus. If a clickable item is behind the pop-up
menu, the click event is handled as if you had clicked that item. Otherwise,
the mouse click will have no effect.
The font configuration of the desktop and browser can affect the placement of
pop-up tab menus. A fixed font of 12 points is required for proper placement. If
the pop-up menus are not in their proper position, you will find it difficult to
move the mouse from the tab to the pop-up menu before the menu can "pop
down." In this situation, the user should select the desired tab and use the menu
window to select the desired page. Alternatively, you can change the font size in
the browser. Refer to "Configuring Linux Font Size (on page 19
information.
Configuring Linux Font Size
To change font size:
1. Open the KDE Control Center panel and set the fonts.
2. Start Mozilla or Netscape and configure the fonts using the Fonts—Control
Center. Set the minimum font size to 12.
)" for
21
Configuring iLO
In This Section
iLO Configuration Options...........................................................................................................21
Installing iLO Device Drivers ......................................................................................................24
Enabling iLO Advanced Functionality.........................................................................................28
ProLiant BL p-Class Configuration..............................................................................................31
Integration with RILOE II Accessory Boards ..............................................................................38
iLO Configuration Options
iLO comes preconfigured with default factory settings, including a default user
account and password. If iLO is connected to a network running DNS or DHCP,
you can use it immediately without changing any settings. For greater security
and reliability, you can connect iLO to a separate dedicated management
network.
Some advanced features require the operating system ("Supported Server
Operating System Software" on page 17
) drivers be installed.
iLO offers several configuration options:
• iLO RBSU (on page 22)
• Browser-based setup (on page 23)
• Remote scripted setup (on page 24) using CPQLOCFG
• Local scripted deployment using CPQLODOS (on page 252
)
• Local on-line scripted setup using HPONCFG ("HPONCFG Online
Configuration Utility" on page 261
)
22 User Guide Integrated Lights-Out
iLO RBSU
HP recommends iLO RBSU to initially set up iLO and initially configure iLO
network parameters for environments that do not use DHCP and DNS or WINS.
RBSU provides the basic tools to configure iLO network settings and user
accounts to get iLO onto the network.
iLO RBSU is designed to assist you with setting up iLO on a network. iLO is not
intended for continued administration. RBSU is available every time the server is
booted and can be run remotely using the iLO Remote Console. You can use
RBSU to configure network parameters, directory settings, global settings, and
user accounts.
iLO RBSU can be disabled in the Global Settings preferences. Disabling iLO
RBSU prevents reconfiguration from the host unless the iLO Security Override
Switch is set.
To run iLO RBSU:
1. Restart or power up the server.
2. Press the F8 key when prompted during POST. The iLO RBSU runs.
3. If prompted, enter a valid iLO user ID and password with the appropriate
iLO privileges (Administer User Accounts>Configure iLO Settings).
Default account information is located on the iLO Default Network Settings
tag attached to the server containing the iLO management processor. If iLO
has not been configured to present a login challenge to the RBSU. No prompt
will appear.
4. Make and save any necessary changes to the iLO configuration.
5. Exit iLO RBSU.
HP recommends using DNS or DHCP with iLO to simplify installation. If
DNS/DHCP cannot be used, use the following procedure to disable DNS and
DHCP and configure the IP address and the subnet mask:
1. Restart or power up the server.
2. Press the F8 key when prompted during POST. The iLO RBSU runs.
Configuring iLO 23
3. Enter a valid iLO user ID and password with the appropriate iLO privileges
(Administer User Accounts>Configure iLO Settings). Default account
information is located on the iLO Default Network Settings tag.
4. Select Network>DNS/DHCP, press the Enter key, and then select DHCP
Enable. Press the spacebar to turn off DHCP. Be sure that DHCP Enable is
set to Off, and save the changes.
5. Select Network>NIC>TCP/IP, press the Enter key, and enter the
appropriate information in the IP Address, Subnet Mask, and Gateway IP
Address fields.
6. Save the changes.
7. Exit iLO RBSU. The changes take effect when you exit iLO RBSU.
Browser-Based Setup
Use the browser-based setup method if you can connect to iLO on the network
using a browser. You can also use this method to reconfigure a previously
configured iLO.
1. Access iLO from a remote network client using a supported Web browser,
and provide the default DNS name, user name, and password. Default DNS
name and account information is located on the iLO Network Settings tag
attached to the server containing the iLO management processor.
When you successfully log onto iLO, you can change the default values of
the network, user, and SNMP alerting settings through the Web browser
interface.
2. Enter the activation key to enable iLO Advanced features.
If the iLO Advanced features are licensed, you can deploy your operating
system using the Virtual Floppy Drive and install operating system drivers
and Insight Manager agents on the remote host server using the graphical
Remote Console.
For ProLiant BL p-Class servers, iLO Advanced functionality is already
enabled and cannot be disabled.
24 User Guide Integrated Lights-Out
Scripted Setup
Scripts can initially configure an iLO system. The configuration scripts are text
files written in a style of XML called RIBCL. You can use RIBCL scripts to
configure iLO on the network, during initial deployment, or from an already
deployed host. RIBCL is sent across the network in a script file. iLO scripting
enables you to configure User Administration, Global Settings, Network
Settings, SNMP/Insight Manager Settings, Upgrade iLO Firmware, Licensing,
and ProLiant BL p-Class Rack Settings. The iLO management processor
supports several scripting solutions for configuration and control of the iLO and
the host server.
• • CPQLOCFG is a Windows® utility that sends RIBCL scripts to iLO over the
network.
CPQLODOS ("Lights-Out DOS Utility" on page 249
utility (part of the SmartStart scripting toolkit) that runs on the host during
SmartStart or RDP deployment.
• Perl ("Perl Scripting" on page 255
from Linux clients to send RIBCL scripts to iLO over the network.
•
HPONCFG is a utility that runs on the host and passes RIBCL scripts to the
local iLO. There are Windows® and Linux versions of this utility, which
requires the HP iLO Management Interface Driver.
Scripting can be integrated with the SmartStart Scripting Toolkit. Scripting can
also be launched with:
•
Windows® client
•
ProLiant Essentials Rapid Deployment Pack
•
Insight Manager 7
•
Systems Insight Manager
Installing iLO Device Drivers
The SmartStart Software Maintenance CD contains all of the necessary support
for your server, or you can download all the necessary iLO support drivers from
the HP website (http://www.hp.com/servers/lights-out
) is a DOS deployment
) is a scripting language that can be used
).
Configuring iLO 25
To download the drivers:
1. Click the iLO graphic.
2. Select Software and Drivers.
The iLO Management Interface Driver allows system software like SNMP
Insight Agents and Terminal Services pass-through service to communicate with
iLO.
Microsoft Windows NT, Windows 2000, and Windows Server 2003 Driver Support
The device drivers that support the iLO are part of the PSP that is located on the
HP website (http://www.hp.com/support
install the Windows® drivers, obtain the Windows® documentation and the
latest Windows® Service Pack.
iLO Pre-requisite Files for Microsoft®
The CPQCIDRV.SYS file provides the iLO Management Interface Driver
support.
) or on the SmartStart CD. Before you
The CPQASM2.SYS, SYSMGMT.SYS, SYSDOWN.SYS files provide the iLO
Advanced Server Management Controller Driver support.
Installing or Updating the iLO Drivers for Microsoft®
The PSP for Microsoft® Windows® products includes an installer that analyzes
system requirements and installs all drivers.
The PSP is available on the HP website (http://www.hp.com/support) or on the
SmartStart CD.
NOTE: If you are updating the iLO drivers, be sure that the iLO is
running the latest version of the iLO firmware. The latest version can be
obtained as a Smart Component from the HP website
(http://www.hp.com/servers/lights-out
).
26 User Guide Integrated Lights-Out
To install the drivers in the PSP, download the PSP from the HP website
(http://www.hp.com/support
), run the SETUP.EXE file included in the
download, and follow the installation instructions. For additional information
about the PSP installation, read the text file included in the PSP download.
Novell NetWare Server Driver Support
The device drivers required to support iLO are part of the PSP that is located on
the SmartStart CD and the HP website (http://www.hp.com/support
iLO Pre-Requisite Files for NetWare
The CPQHLTH.NLM file provides the Health Driver for NetWare.
The CPQCI.NLM file provides the iLO Management Interface Driver support.
Installing or Updating iLO Drivers for NetWare
The PSP for Novell NetWare includes an installer that analyzes system
requirements and installs all drivers. The PSP is available on the HP website
(http://www.hp.com/support
) and on the SmartStart CD.
).
When updating iLO drivers, be sure iLO is running the latest version of the iLO
firmware. The latest version can be obtained as a Smart Component from the HP
website (http://www.hp.com/servers/lights-out
).
To install the drivers, download the PSP from the HP website
(http://www.hp.com/support
) to a NetWare server. After the PSP has been
downloaded, follow the NetWare component installation instructions to complete
the installation. For additional information about the PSP installation, read the
text file included in the PSP download.
When using NetWare 6.X, a RAGE-XL video driver is provided by the operating
system and should be used for best results.
Configuring iLO 27
Red Hat Linux and SuSE Linux Server Driver Support
The device drivers required to support iLO for Red Hat Linux and SuSE Linux
are located on the SmartStart CD, Management CD, or on the HP website
(http://www.hp.com/support
iLO Pre-requisite Files for Red Hat and SuSE Linux Files
You can download the PSP files containing the iLO driver, the foundation
agents, and health agents from the HP website (http://www.hp.com/support
instructions on how to install or update the iLO driver are available on the
website. The HP Management Agents for Linux are:
•
ASM package (hpasm) which combines the health driver, IML viewer,
foundation agents, health agent, and standard equipment agent into one
package.
•
RSM package (hprsm) which combines the RIB driver, rack daemon, RIB
agent, and rack agent into one package.
Instaling or Updating iLO Linux and SuSE Drivers
).
). The
If necessary, uninstall earlier agents. To uninstall earlier agents, execute the
following:
•
rpm –e cpqci
•
rpm –e cpqriisd (for BL p-Class servers)
•
rpm –e cmanic
•
rpm –e cmastor
•
rpm –e cmasvr
•
rpm –e cmafdtn
•
rpm –e cpqhealth
To load the Health and iLO driver packages use the following commands :
rpm –ivh hpasm-d.vv.v-pp.Linux_version.i386.rpm
rpm –ivh hprsm-d.vv.v-pp.Linux_version.i386.rpm
28 User Guide Integrated Lights-Out
where: d is the Linux distribution and version and
vv.v-pp are version numbers.
For additional information, refer to the Software and Drivers website
(http://www.hp.com/support
).
To remove the Health and iLO drivers use the following commands:
rpm –e hprsm
rpm –e hpasm
For additional information, refer to the Software and Drivers website
(http://www.hp.com/support
).
Enabling iLO Advanced Functionality
The optional iLO Advanced Pack extends the standard Lights-Out functionality
to include:
• Graphical Remote Console (on page 52
)
• Virtual Media (on page 64) (including Virtual Floppy and Virtual CD)
• Directory-based authentication and authorization ("Directory-Enabled
Remote Management" on page 193
• Terminal Services pass-through option (on page 109
)
)
Advanced functionality is enabled by licensing the optional iLO Advanced Pack.
The iLO Advanced Pack contains an activation key that you must enter into iLO
to enable advanced functionality. The advanced features can be evaluated using a
30-day evaluation key which you can download for free from the HP website
(http://www.hp.com/servers/lights-out
Advanced Evaluation License (on page 29
). For more information, refer to the "iLO
)" section.
The iLO Advanced Pack license key can be installed using RIBCL scripts or
using a browser.
Configuring iLO 29
iLO Advanced Evaluation License
A free 30-day evaluation license is available for download on the HP website
(http://h10018.www1.hp.com/wwsolutions/ilo/iloeval.html
). The evaluation
license will activate and access iLO Advanced features. Only one evaluation
license can be installed per iLO. After the evaluation period, an iLO Advanced
license is required to continue using the advanced features. iLO Advanced
features automatically deactivate when the evaluation license key expires.
The evaluation license key can be installed using a browser or using RIBCL
scripts.
iLO Advanced License Options
In addition to the standard single-server iLO Advanced, two other licensing
options are available:
• • The Flexible Quantity License Kit allows customers to purchase a single
software package, one copy of the documentation, and a single license key to
activate the exact number of licenses requested.
The MLA is available for customers who want a single key for licenses of a
value pack product that they plan to purchase incrementally over time.
For additional information, refer the HP website
(http://h18004.www1.hp.com/products/servers/proliantessentials/valuepack/licen
sing.html).
Activating iLO Advanced Features Using a Browser
1. Log on to iLO through a supported Web browser.
2. Select the Administration tab.
30 User Guide Integrated Lights-Out
3. Click Licensing to display the iLO Advanced license activation screen.
4. Enter the activation key in the space provided. The EULA confirmation
appears. The EULA details are available on the HP website
(http://www.hp.com/servers/lights-out
) and with the Advanced Pack License
kit.
5. Click OK.
The advanced features of iLO are now enabled.
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