HP EliteBook 2170p User Manual
User Guide
© Copyright 2012, 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, contact support. For U.S. support, go
http://www.hp.com/go/contactHP. For
to
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: June 2013
First Edition: October 2012
Document Part Number: 703322-002
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader (select models only) ............................................................ 6
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right ..................................................................................................................................................... 9
Left ..................................................................................................................................................... 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
3 Connecting to a network .............................................................................................................................. 13
Connecting to a wireless network ....................................................................................................... 13
Using the wireless controls ................................................................................................ 13
Using the wireless button .................................................................................. 13
Using operating system controls ....................................................................... 14
Using a WLAN ................................................................................................................... 14
Using an Internet service provider .................................................................... 14
Setting up a WLAN ............................................................................................ 15
Configuring a wireless router ............................................................................ 15
Protecting your WLAN ....................................................................................... 15
Connecting to a WLAN ...................................................................................... 16
Using HP Mobile Broadband (select models only) ............................................................ 16
Inserting and removing a SIM ........................................................................... 17
Using GPS (select models only) ........................................................................................ 18
Using Bluetooth wireless devices ...................................................................................... 18
Connecting to a local area network (LAN) .......................................................................................... 18
4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 20
Using pointing devices ....................................................................................................................... 20
Setting pointing device preferences ................................................................................... 20
Using the pointing stick ...................................................................................................... 20
v
Using the TouchPad .......................................................................................................... 20
Turning the TouchPad off and on ...................................................................... 21
Using TouchPad gestures ................................................................................. 21
Tapping ............................................................................................. 22
Scrolling ............................................................................................ 22
Pinching/zooming ............................................................................. 23
Rotating (select models only) ........................................................... 23
2-finger click (select models only) .................................................... 23
Flicking (select models only) ............................................................ 24
Edge swipes (select models only) ..................................................................................... 24
Right-edge swipe .............................................................................................. 24
Top-edge swipe ................................................................................................. 25
Left-edge swipe ................................................................................................. 25
Using the keyboard ............................................................................................................................ 26
Using Microsoft Windows 8 shortcut keys ......................................................................... 26
Identifying the hot keys ...................................................................................................... 27
Using keypads ................................................................................................................... 28
Using the embedded numeric keypad ............................................................... 28
Turning the embedded numeric keypad on and off .......................... 29
Switching key functions on the embedded numeric keypad ............. 29
Using an optional external numeric keypad ...................................................... 29
5 Multimedia ..................................................................................................................................................... 30
Using the media activity controls ........................................................................................................ 30
Audio .................................................................................................................................................. 30
Connecting speakers ......................................................................................................... 30
Adjusting the volume ......................................................................................................... 30
Connecting headphones .................................................................................................... 31
Connecting a microphone .................................................................................................. 31
Checking audio functions on the computer ........................................................................ 31
Webcam (select models only) ............................................................................................................ 31
Video .................................................................................................................................................. 32
VGA ................................................................................................................................... 32
DisplayPort (select models only) ....................................................................................... 33
6 Power management ...................................................................................................................................... 35
Shutting down the computer ............................................................................................................... 35
Setting power options ......................................................................................................................... 35
Using power-saving states ................................................................................................. 35
Intel Rapid Start Technology (select models only) ............................................ 36
Initiating and exiting Sleep ................................................................................ 36
vi
Enabling and exiting user-initiated Hibernation ................................................. 36
Setting password protection on wakeup ........................................................... 37
Using the power meter and power settings ....................................................... 37
Using battery power ........................................................................................................... 37
Finding additional battery information ............................................................... 37
Using Battery Check ......................................................................................... 38
Displaying the remaining battery charge ........................................................... 38
Maximizing battery discharge time .................................................................... 38
Managing low battery levels .............................................................................. 38
Identifying low battery levels ............................................................. 38
Resolving a low battery level ............................................................ 39
Inserting or removing the battery ...................................................................... 39
Conserving battery power ................................................................................. 40
Storing a user-replaceable battery (select models only) ................................... 40
Disposing of a user-replaceable battery (select models only) ........................... 41
Replacing a user-replaceable battery (select models only) .............................. 41
Using external AC power ................................................................................................... 41
Testing an AC adapter ...................................................................................... 42
7 External cards and devices .......................................................................................................................... 43
Using Media Card Reader cards (select models only) ....................................................................... 43
Inserting a digital card ........................................................................................................ 43
Removing a digital card ..................................................................................................... 43
Using smart cards (select models only) ............................................................................................. 44
Inserting a smart card ........................................................................................................ 44
Removing a smart card ...................................................................................................... 45
Using a USB device ........................................................................................................................... 45
Connecting a USB device .................................................................................................. 45
Removing a USB device .................................................................................................... 46
Using optional external devices .......................................................................................................... 46
Using optional external drives ............................................................................................ 46
Using the docking connector (select models only) ............................................................ 46
8 Drives ............................................................................................................................................................. 48
Handling drives ................................................................................................................................... 48
Using hard drives ............................................................................................................................... 48
Intel Smart Response Technology (select models only) .................................................... 49
Removing or replacing the service door ............................................................................ 49
Removing the service door ............................................................................... 49
Replacing the service door ................................................................................ 50
Replacing or upgrading the hard drive ............................................................................... 51
vii
Removing the hard drive ................................................................................... 51
Installing a hard drive ........................................................................................ 52
Improving hard drive performance ..................................................................................... 53
Using Disk Defragmenter .................................................................................. 53
Using Disk Cleanup ........................................................................................... 53
Using HP 3D DriveGuard (select models only) .................................................................. 54
Identifying HP 3D DriveGuard status ................................................................ 54
Managing power with a parked hard drive ........................................................ 54
Using HP 3D DriveGuard software ................................................................... 55
9 Security .......................................................................................................................................................... 56
Protecting the computer ..................................................................................................................... 56
Using passwords ................................................................................................................................ 57
Setting passwords in Windows .......................................................................................... 57
Setting passwords in Computer Setup .............................................................................. 58
Managing a BIOS administrator password ........................................................................ 58
Entering a BIOS administrator password .......................................................... 60
Managing a Computer Setup DriveLock password ........................................................... 60
Setting a DriveLock password ........................................................................... 60
Entering a DriveLock password ........................................................................ 61
Changing a DriveLock password ...................................................................... 61
Removing DriveLock protection ........................................................................ 62
Using Computer Setup Automatic DriveLock .................................................................... 62
Entering an Automatic DriveLock password ..................................................... 62
Removing Automatic DriveLock protection ....................................................... 63
Using antivirus software ..................................................................................................................... 63
Using firewall software ....................................................................................................................... 63
Installing critical security updates ....................................................................................................... 64
Installing an optional security cable .................................................................................................... 64
Using the fingerprint reader (select models only) ............................................................................... 65
Locating the fingerprint reader ........................................................................................... 65
10 Maintenance ................................................................................................................................................ 66
Adding or replacing memory modules ................................................................................................ 66
Cleaning your computer ..................................................................................................................... 68
Cleaning products .............................................................................................................. 68
Cleaning procedures .......................................................................................................... 69
Cleaning the display .......................................................................................... 69
Cleaning the sides and cover ............................................................................ 69
Cleaning the TouchPad and keyboard .............................................................. 69
Updating programs and drivers .......................................................................................................... 69
viii
Using SoftPaq Download Manager .................................................................................................... 70
11 Backup and recovery .................................................................................................................................. 71
Backing up your information ............................................................................................................... 71
Performing a system recovery ............................................................................................................ 72
Using the Windows recovery tools ..................................................................................... 72
Using f11 recovery tools .................................................................................................... 73
Using Windows 8 operating system media (purchased separately) .................................. 73
Using Windows Refresh for quick and easy recovery ....................................................... 74
Remove everything and reinstall Windows ........................................................................ 74
Using HP Software Setup .................................................................................................. 75
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 76
Using Computer Setup ....................................................................................................................... 76
Starting Computer Setup ................................................................................................... 76
Navigating and selecting in Computer Setup ..................................................................... 76
Restoring factory settings in Computer Setup ................................................................... 77
Updating the BIOS ............................................................................................................. 78
Determining the BIOS version ........................................................................... 78
Downloading a BIOS update ............................................................................. 78
Using Advanced System Diagnostics ................................................................................................. 79
13 Support ........................................................................................................................................................ 81
Contacting support ............................................................................................................................. 81
Labels ................................................................................................................................................. 82
14 Specifications .............................................................................................................................................. 83
Input power ......................................................................................................................................... 83
Operating environment ....................................................................................................................... 83
Appendix A Traveling with the computer ...................................................................................................... 84
Appendix B Troubleshooting .......................................................................................................................... 85
Troubleshooting resources ................................................................................................................. 85
Resolving issues ................................................................................................................................ 85
The computer is unable to start up .................................................................................... 85
The computer screen is blank ............................................................................................ 86
Software is functioning abnormally .................................................................................... 86
The computer is on but not responding ............................................................................. 86
The computer is unusually warm ....................................................................................... 86
ix
An external device is not working ...................................................................................... 87
The wireless network connection is not working ................................................................ 87
A movie is not visible on an external display ..................................................................... 87
Appendix C Electrostatic discharge .............................................................................................................. 88
Index ................................................................................................................................................................... 89
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
●
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows logo key
return you to the previous screen.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, see
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer. For more information, see
on page 63.
on your keyboard. Pressing the Windows logo key again will
Connecting to a network on page 13.
Using antivirus software
Get to know your computer—Learn about your computer features. Refer to
●
your computer on page 4 and Navigating using the keyboard, touch gestures and pointing
devices on page 20 for additional information.
Find installed software—Access a list of the software preinstalled on the computer:
●
From the Start screen, type a, click Apps, and then select from the displayed options. For
details about using the software included with the computer, see the software manufacturer's
instructions, which may be provided with the software or on the manufacturer's website.
● Back up your hard drive—Create recovery discs or a recovery flash drive. See
recovery on page 71.
Getting to know
Backup and
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
Windows 8 Basics guide Overview of using and navigating with Windows® 8.
Help and Support
To access Help and Support, type h, and then select
Help and Support.
To obtain the latest information in this guide, contact
support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety, and Environmental Notices
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer, and
then select User guides.
Safety & Comfort Guide
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer, and
then select User guides.
– or –
Go to
http://www.hp.com/ergo.
http://www.hp.com/go/
How to set up the computer
●
Help to identify computer components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
● Regulatory and safety information
Battery disposal information
●
● Proper workstation setup, posture, health, and work habits
Electrical and mechanical safety information
●
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/go/
HP support telephone numbers
● Support information
Ordering parts and finding additional help
●
Accessories available for the device
●
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer, and
then select Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
Warranty information
http://www.hp.com/go/
Finding information 3
2 Getting to know your computer
Top
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Pointing stick Moves the pointer and selects or activates items on the
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on and off.
(4) TouchPad zone Moves the pointer and selects or activates items on the
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button Functions like the right button on an external mouse.
(7) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
screen.
screen.
Lights
Component Description
(1)
(2) Num lock light On: Num lock is on.
(3) Caps lock light On: Caps lock is on.
(4) TouchPad light
Wireless light
Off: An integrated wireless device, such as a wireless
●
local area network (WLAN) device and/or a Bluetooth®
device, is on (select models only).
● Amber: All wireless devices are off (select models
only).
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Top 5
Buttons and fingerprint reader (select models only)
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
6 Chapter 2 Getting to know your computer
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an
(6)
(7) num lk key Turns the embedded numeric keypad on and off when
Windows logo key Returns you to the Start screen from an open app or the
Windows applications key Displays options for a selected object.
with the fn key.
in combination with a function key, the num lk key, or the
esc key.
Windows desktop.
NOTE: Pressing the Windows logo key again will return
you to the previous screen.
combination with the fn key.
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
pressed in combination with the fn key.
Top 7
Front
Component Description
(1)
(2)
(3)
(4)
Wireless light ● White: An integrated wireless device, such as a
Power light
AC adapter/Battery light
Hard drive light ● Blinking white: The hard drive is being accessed.
wireless local area network (WLAN) device and/
or a Bluetooth® device, is on (select models
only).
Amber: All wireless devices are off (select
●
models only).
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
●
White: The computer is connected to external
●
power and the battery is charged from 90 to 99
percent.
● Amber: The computer is connected to external
power and the battery is charged from 0 to 90
percent.
Blinking amber: A battery that is the only
●
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
Off: The battery is fully charged.
●
Amber: HP 3D DriveGuard has temporarily
●
parked the hard drive.
(5) Speakers (2) Produce SRS Premium Sound or SRS Premium
8 Chapter 2 Getting to know your computer
Sound PRO (select models only).
NOTE: To use the SRS Premium Sound software,
from the Start screen, type SRS, and then select SRS
Premium Sound.
Right
Component Description
(1) Media Card Reader Reads data from and writes data to digital memory cards
(2)
(3)
Power switch
USB 3.0 charging port Connects an optional USB 3.0 device and provides
such as Secure Digital (SD).
When the computer is off, slide the switch to turn on
●
the computer.
When the computer is in the Sleep state, slide the
●
switch briefly to exit Sleep.
When the computer is in Hibernation, slide the switch
●
briefly to exit Hibernation.
CAUTION: Sliding and holding the power switch will
result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
To learn more about your power settings, see your power
options. From the Start screen, type power, select
Settings, and then select Power Options.
enhanced USB power performance. The USB 3.0 charging
port can also charge select models of cell phones and MP3
players, even when the computer is off.
NOTE: A USB charging port (also referred to as a
powered USB port) allows you to charge connected USB
devices. Standard USB ports will not charge all USB
devices or will charge using a low current. Some USB
devices require power and require you to use a powered
port.
(4)
(5)
RJ-45 (network) jack Connects a network cable.
External monitor port Connects an external VGA monitor or projector.
Right 9
Left
Component Description
(1)
(2)
(3)
(4) Vent Enables airflow to cool internal components.
(5) Smart card reader (select models only) Supports optional smart cards.
(6)
(7)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Power connector Connects an AC adapter.
USB 3.0 port Connects an optional USB 3.0 device and provides
DisplayPort Connects an optional digital display device, such as a
Audio-out (headphone) jack/Audio-in
(microphone) jack
enhanced USB power performance.
NOTE: For details about different types of USB ports,
Using a USB device on page 45.
see
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
high-performance monitor or projector.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional computer headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices To access
the user guides, from the Start screen, select the HP
Support Assistant app, select My computer, and then
select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
10 Chapter 2 Getting to know your computer
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. To access the user guides, from the Start screen, select
the HP Support Assistant app, select My computer, and then select User guides.
local area networks (WLAN) (select models only).
wide area networks (WWAN) (select models only).
For information on using the webcam, access Help and Support.
From the Start screen, type h, and then select Help and
Support.
Display 11
Bottom
Component Description
(1) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)
(3)
(4)
(5) Battery bay Holds the battery.
Service door Provides access to the hard drive bay, the wireless
LAN (WLAN) module slot, the WWAN module slot, and
the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact support through Help and Support. From the
Start screen, type h, and then select Help and
Support.
Battery lock latch Releases the battery from the computer.
SIM slot Supports a wireless subscriber identity module (SIM)
(select models only). The SIM slot is located inside the
battery bay.
(6) Docking connector Connects an optional docking device.
(7)
Battery release latch Releases the battery.
12 Chapter 2 Getting to know your computer
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
●
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
●
button)
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Connecting to a wireless network 13
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
1. From the Start screen, type n, and then select Settings.
2. Type network and sharing in the search box, and then select Network and Sharing
Center.
For more information, from the Start screen, type h, and then select Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
14 Chapter 3 Connecting to a network
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, from the Start screen, type h, and then select Help and
Support.
Connecting to a wireless network 15
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless
light is off, press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
2. From the Windows desktop, tap and hold, or click the network status icon in the notification area,
at the far right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up
a new connection or network. A list of options is displayed, allowing you to manually search
for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more
places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a
network service provider (called a mobile network operator), which in most cases is a cellular phone
network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send email, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
HSPA (High Speed Packet Access), which provides access to networks based on the Global
●
System for Mobile Communications (GSM) telecommunications standard.
EV-DO (Evolution Data Optimized), which provides access to networks based on the code
●
division multiple access (CDMA) telecommunications standard.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a SIM. A SIM contains basic information about
you, such as a personal identification number (PIN), as well as network information. Some computers
include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided
in the HP Mobile Broadband information provided with your computer or the mobile network operator
may provide it separately from the computer.
16 Chapter 3 Connecting to a network
For information about inserting and removing the SIM, see Inserting and removing a SIM
on page 17.
For information about HP Mobile Broadband and how to activate service with a preferred mobile
network operator, see the HP Mobile Broadband information included with your computer. For
additional information, see the HP website at
countries only).
Inserting and removing a SIM
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM, follow these steps:
1. Shut down the computer.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
http://www.hp.com/go/mobilebroadband (select regions/
6. Remove the battery (see
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
NOTE: See the image on the battery bay to determine which way the SIM card should be
inserted into your computer.
Inserting or removing the battery on page 39).
8. Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9. Reconnect external power.
10. Reconnect external devices.
11. Turn on the computer.
Connecting to a wireless network 17
To remove a SIM, press in on the SIM, and then remove it from the slot.
Using GPS (select models only)
Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites
deliver location, speed, and direction information to GPS-equipped systems.
For more information, see the HP GPS and Location software Help.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
Connecting to a local area network (LAN)
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
Use a LAN connection if you want to connect the computer directly to a router in your home (instead
of working wirelessly), or if you want to connect to an existing network at your office.
Connecting to a LAN requires an 8-pin, RJ-45 network cable.
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer.
18 Chapter 3 Connecting to a network
2. Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents
interference from TV and radio reception, orient the circuitry end of the cable toward the
computer.
Connecting to a local area network (LAN) 19
4 Navigating using the keyboard, touch
gestures and pointing devices
Your computer allows navigation using touch gestures (select models only) in addition to the
keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen
(select models only).
Review the Windows 8 Basics guide included with your computer. The guide provides information on
common tasks using the TouchPad, touch screen, or the keyboard.
Select computer models have special action keys or hot key functions on the keyboard to perform
routine tasks.
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties:
From the Start screen, type mouse, click Settings, and then select Mouse.
●
Using the pointing stick
Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and
right pointing stick buttons as you would the left and right buttons on an external mouse.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
20 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices
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