HP EliteBook 1040 User Manual
User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks of Intel Corporation in the
U.S. and other countries. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2013
Document Part Number: 738836-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality.
To obtain the latest information in this guide,
contact support. For U.S. support, go to
http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By instaling, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice ENWW
Table of contents
1 Welcome .......................................................................................................................... 1
Finding information .................................................................................................................. 2
2 Getting to know your computer ........................................................................................ 4
Top ........................................................................................................................................ 4
TouchPad ................................................................................................................. 4
Lights ....................................................................................................................... 5
Buttons and fingerprint reader (select models only) ........................................................ 6
Keys ........................................................................................................................ 8
Right ....................................................................................................................................... 9
Left ....................................................................................................................................... 11
Display ................................................................................................................................. 12
Bottom .................................................................................................................................. 13
3 Connecting to a network ................................................................................................ 14
Connecting to a wireless network ............................................................................................. 14
Using the wireless controls ........................................................................................ 14
Using the wireless button ........................................................................... 15
Using operating system controls ................................................................. 15
Using a WLAN (select models only) ........................................................................... 15
Using an Internet service provider .............................................................. 15
Setting up a WLAN .................................................................................. 16
Configuring a wireless router ..................................................................... 16
Protecting your WLAN .............................................................................. 16
Connecting to a WLAN ............................................................................ 17
Using HP Mobile Broadband (select models only) ........................................................ 18
Inserting and removing a SIM (select models only) ........................................ 18
Using GPS (select models only) ................................................................................. 19
Using Bluetooth wireless devices (select models only) ................................................... 19
Connecting to a wired network (via optional docking device) ...................................................... 20
Connecting to a local area network (LAN) .................................................................. 20
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4 Navigating using the keyboard, touch gestures and pointing devices ............................. 21
Using pointing devices ............................................................................................................ 21
Setting pointing device preferences ........................................................................... 21
Using the TouchPad ................................................................................................. 21
Turning the TouchPad off and on ................................................................ 22
Using TouchPad Gestures .......................................................................... 22
Tapping ................................................................................... 23
Scrolling ................................................................................... 23
Pinching/zooming ..................................................................... 24
Rotating (select models only) ....................................................... 24
2-Finger click (select models only) ................................................ 25
Flicking (select models only) ........................................................ 25
Edge swipes (select models only) ............................................................................... 26
Right-edge swipe ...................................................................................... 26
Top-edge swipe ....................................................................................... 26
Left-edge swipe ........................................................................................ 27
Using the keyboard ................................................................................................................ 27
Using Windows shortcut keys ................................................................................... 28
Identifying the hot keys ............................................................................................ 28
Using keypads ........................................................................................................ 29
Using the embedded numeric keypad ......................................................... 30
Turning the embedded numeric keypad on and off ........................ 30
Switching key functions on the embedded numeric keypad ............. 31
Using an optional external numeric keypad ................................................. 31
5 Multimedia ..................................................................................................................... 32
Audio ................................................................................................................................... 32
Connecting speakers ............................................................................................... 32
Adjusting the volume ............................................................................................... 32
Connecting headphones/microphone ........................................................................ 33
Checking audio functions on the computer ................................................................. 33
Webcam (select models only) .................................................................................................. 34
Video ................................................................................................................................... 34
VGA (via optional docking device) ............................................................................ 34
DisplayPort ............................................................................................................. 35
Intel Wireless Display (select models only) .................................................................. 36
6 Power management ....................................................................................................... 37
Shutting down the computer .................................................................................................... 37
Refreshing your software content with Intel Smart Connect Technology (select models only) ............. 38
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Setting power options ............................................................................................................. 38
Using power-saving states ........................................................................................ 38
Initiating and exiting Sleep ........................................................................ 38
Enabling and exiting user-initiated Hibernation ............................................ 39
Using the power meter and power settings .................................................. 39
Setting password protection on wakeup ...................................................... 39
Using battery power ................................................................................................ 40
Factory-sealed battery ............................................................................... 40
Finding additional battery information ........................................................ 40
Using Battery Check ................................................................................. 40
Displaying the remaining battery charge ..................................................... 41
Maximizing battery discharge time ............................................................. 41
Managing low battery levels ...................................................................... 41
Identifying low battery levels ....................................................... 41
Resolving a low battery level ....................................................... 42
Conserving battery power ......................................................................... 42
7 External cards and devices ............................................................................................. 43
Using Micro SD memory cards ................................................................................................ 43
Inserting a memory card .......................................................................................... 43
Removing a memory card ........................................................................................ 44
Using smart cards (select models only) ...................................................................................... 44
Inserting a smart card .............................................................................................. 45
Removing a smart card ............................................................................................ 45
Using a USB device ................................................................................................................ 45
Connecting a USB device ......................................................................................... 46
Removing a USB device ........................................................................................... 46
Using optional external devices ............................................................................................... 46
Using optional external drives ................................................................................... 47
Using the docking connector .................................................................................... 47
8 Drives ............................................................................................................................. 50
Using hard drives ................................................................................................................... 50
Improving hard drive performance ............................................................................ 50
Using Disk Defragmenter ........................................................................... 50
Using Disk Cleanup .................................................................................. 51
9 Security .......................................................................................................................... 52
Protecting the computer ........................................................................................................... 52
Using passwords .................................................................................................................... 53
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Setting passwords in Windows ................................................................................. 54
Setting passwords in Computer Setup ........................................................................ 54
Managing a BIOS administrator password ................................................................. 54
Entering a BIOS administrator password ..................................................... 56
Managing a Computer Setup DriveLock password ...................................................... 56
Setting a DriveLock password .................................................................... 56
Entering a DriveLock password .................................................................. 57
Changing a DriveLock password ................................................................ 57
Removing DriveLock protection ................................................................... 58
Using Computer Setup Automatic DriveLock ................................................................ 58
Entering an Automatic DriveLock password ................................................. 59
Removing Automatic DriveLock protection ................................................... 59
Using antivirus software .......................................................................................................... 59
Using firewall software ........................................................................................................... 60
Installing critical security updates ............................................................................................. 60
Using HP Client Security (select models only) ............................................................................. 60
Installing an optional security cable .......................................................................................... 61
Using the fingerprint reader ..................................................................................................... 61
Locating the fingerprint reader .................................................................................. 61
10 Maintenance ................................................................................................................ 63
Cleaning your computer .......................................................................................................... 63
Cleaning procedures ............................................................................................... 63
Cleaning the display (All-in-Ones or Notebooks) .......................................... 64
Cleaning the sides or cover ....................................................................... 64
Cleaning the TouchPad, keyboard, or mouse ............................................... 64
Updating programs and drivers ............................................................................................... 64
Using SoftPaq Download Manager .......................................................................................... 64
11 Backup and recovery .................................................................................................... 66
Backing up your information .................................................................................................... 66
Performing a system recovery .................................................................................................. 66
Using the Windows recovery tools ............................................................................ 67
Using f11 recovery tools .......................................................................................... 67
Using Windows operating system media (purchased separately) ................................... 68
Using Windows Refresh or Windows Reset ................................................................ 68
Using HP Software Setup ......................................................................................... 69
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ................... 70
Using Computer Setup ............................................................................................................ 70
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Starting Computer Setup .......................................................................................... 70
Navigating and selecting in Computer Setup .............................................................. 71
Restoring factory settings in Computer Setup ............................................................... 71
Updating the BIOS .................................................................................................. 72
Determining the BIOS version .................................................................... 72
Downloading a BIOS update ..................................................................... 73
Using MultiBoot ..................................................................................................................... 74
About the boot device order ..................................................................................... 74
Choosing MultiBoot preferences ................................................................................ 74
Setting a new boot order in Computer Setup ............................................... 74
Dynamically choosing a boot device using the f9 prompt .............................. 75
Setting a MultiBoot Express prompt ............................................................. 75
Entering MultiBoot Express preferences ....................................................... 76
Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................... 76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 76
13 Support ........................................................................................................................ 78
Contacting support ................................................................................................................. 78
Labels ................................................................................................................................... 79
14 Specifications ............................................................................................................... 80
Input power ........................................................................................................................... 80
Operating environment ........................................................................................................... 80
Appendix A Traveling with the computer ........................................................................... 82
Appendix B Troubleshooting .............................................................................................. 84
Troubleshooting resources ....................................................................................................... 84
Resolving issues ..................................................................................................................... 84
The computer is unable to start up ............................................................................. 85
The computer screen is blank .................................................................................... 85
Software is functioning abnormally ............................................................................ 85
The computer is unusually warm ................................................................................ 85
An external device is not working ............................................................................. 86
The wireless network connection is not working .......................................................... 86
An optional external optical disc does not play ........................................................... 86
A movie is not visible on an external display .............................................................. 87
The process of burning an optional external disc does not begin, or it stops before
completion ............................................................................................................. 87
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Appendix C Electrostatic discharge ..................................................................................... 88
Index ................................................................................................................................. 89
x ENWW
1Welcome
After you set up and register the computer, it is important to take the following steps:
●
Take a minute to browse the printed Windows Basics guide to explore the new Windows®
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows button
you to the previous screen.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see
●
Update your antivirus software—Protect your computer from damage caused by viruses.
The software is preinstalled on the computer. For more information, see
on page 59.
●
Get to know your computer—Learn about your computer features. Refer to
your computer on page 4 and Navigating using the keyboard, touch gestures and pointing
devices on page 21 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For details
about using the software included with the computer, see the software manufacturer's instructions,
which may be provided with the software or on the manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery flash drive. See
recovery on page 66.
on your keyboard. Pressing the Windows button again will return
Connecting to a network on page 14.
Using antivirus software
Getting to know
Backup and
ENWW 1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
Windows Basics guide Overview of using Windows®
HP Support Assistant
To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
To obtain the latest information in this guide, contact
support. For U.S. support, go to
go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety, and Environmental Notices
To access the user guides, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
Safety & Comfort Guide
To access the user guides, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
http://www.hp.com/
●
How to set up the computer
●
Help to identify computer components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
Regulatory and safety information
●
Battery disposal information
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/
HP support telephone numbers
●
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
2Chapter 1 Welcome ENWW
Resources For information about
Limited Warranty*
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer,
and then select Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
Warranty information
http://www.hp.com/go/
ENWW
Finding information
3
2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer ENWW
Lights
Component Description
(1)
(2) Caps lock light On: Caps lock is on.
(3)
(4)
(5) Num lock light On: Num lock is on.
(6)
(7)
Power light
TouchPad light
Microphone mute light
Wireless light
Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Amber: Microphone sound is off.
●
Off: Microphone sound is on.
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
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Top
5
Buttons and fingerprint reader (select models only)
Component Description
(1)
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
If the computer has stopped responding and the previous
shutdown procedures are ineffective, press and hold the
power button + volume mute button for at least 5 seconds to
perform a hardware reset turning off the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep
from the list of applications.
(2) Speaker grill Produce sound.
6 Chapter 2 Getting to know your computer ENWW
Component Description
(3)
(4)
(5) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
Volume mute button Mutes and restores speaker sound.
password logon.
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Top
7
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc key,
or the b key.
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an
(6)
(7) num lk key Turns the embedded numeric keypad on and off when
Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
combination with the fn key.
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
Windows applications key Displays options for a selected object.
pressed in combination with the fn key.
Alternates between the navigational and numeric functions
on the integrated numeric keypad.
8 Chapter 2 Getting to know your computer ENWW
Right
Component Description
(1) SIM slot plug (select models only) Supports a wireless subscriber identity module (SIM).
(2)
(3)
(4)
Audio-out (headphone) jack/Audio-in
(microphone) jack
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
DisplayPort Connects an optional digital display device, such as a high-
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television
audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
the user guides, select the HP Support Assistant app on
the Start screen, select My computer, and then select
User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
USB power performance.
NOTE: For details about different types of USB ports, see
Using a USB device on page 45.
performance monitor or projector.
ENWW
(5) Docking connector Connects an optional docking device or mini docking
station.
Right
9
Component Description
(6) AC adapter/Battery light
(7)
Power connector Connects an AC adapter.
●
White: The computer is connected to external power
and the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power
and the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
●
Off: The battery is fully charged.
10 Chapter 2 Getting to know your computer ENWW
Left
Component Description
(1)
(2) Vent Enables airflow to cool internal components.
(3)
(4)
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
USB 3.0 charging port Connects an optional USB device. The USB charging port
can also charge select models of cell phones and MP3
players, even when the computer is off.
Micro SD memory card reader Supports micro Secure Digital (SD) memory cards.
Smart card reader Supports optional Smart cards.
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Left
11
Display
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
(7) Near Field Communication (NFC) antenna*
(select models only)
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides.
Send and receive wireless signals to communicate and transfer
data/info to and from your Near Field Communication (NFC)compatible devices.
12 Chapter 2 Getting to know your computer ENWW
Bottom
Component Description
(1) Docking device receptors (2) Connects an optional docking device.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
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Bottom
13
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe and
access information from millions of websites using your computer and a wired or wireless network
connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device (select models only)—Connects the computer to
wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs)
in corporate offices, your home, and public places such as airports, restaurants, coffee shops,
hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates
with a wireless router or a wireless access point.
●
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
●
Bluetooth device (select models only)—Creates a personal area network (PAN) to connect to other
Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras.
In a PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP
Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support
Assistant app.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)
●
Operating system controls
14 Chapter 3 Connecting to a network ENWW
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all
wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use operating system controls:
1.
From the Start screen, type control panel, and then select Control Panel.
2. Select Network and Internet, and then select Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
Using a WLAN (select models only)
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an Internet
service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help
ENWW
Connecting to a wireless network
15
set up the modem, install a network cable to connect your wireless computer to the modem, and test the
Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider
●
A wireless router (2) (purchased separately)
●
A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of
modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using
the network cable provided with the router. When the computer successfully connects to the Internet,
disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
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Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
●
Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
●
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the
network. For more information, access HP Support Assistant. To access HP Support Assistant on
the Start screen, select the HP Support Assistant app.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light
is off, press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
2. From the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
3. Select Settings, and then click the network status icon.
4. Select your WLAN from the list.
5. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click Sign in.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set
up a new connection or network. A list of options is displayed, allowing you to manually
search for and connect to a network or to create a new network connection.
6. Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
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Connecting to a wireless network
17
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places
and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network
service provider (called a mobile network operator), which in most cases is a cellular phone network
operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay
connected to the Internet, send email, or connect to your corporate network whether you are on the
road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
●
HSPA (High Speed Packet Access), which provides access to networks based on the Global
System for Mobile Communications (GSM) telecommunications standard.
●
EV-DO (Evolution Data Optimized), which provides access to networks based on the code division
multiple access (CDMA) telecommunications standard.
●
LTE (Long Term Evolution), which provides access to networks supporting LTE technology.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label on the bottom of your computer.
Some mobile network operators require the use of a SIM. A SIM contains basic information about you,
such as a personal identification number (PIN), as well as network information. Some computers include
a SIM that is preinstalled in the SIM slot. If the SIM is not preinstalled, it may be provided in the HP
Mobile Broadband information provided with your computer or the mobile network operator may
provide it separately from the computer.
For information about inserting and removing the SIM, see the
models only) on page 18 section in this chapter.
For information about HP Mobile Broadband and how to activate service with a preferred mobile
network operator, see the HP Mobile Broadband information included with your computer.
Inserting and removing a SIM (select models only)
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM, follow these steps:
1. Shut down the computer.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Remove the SIM dummy plug (select models only).
NOTE: Your computer is equipped with either the SIM plug (permanent) or the SIM dummy plug.
The SIM plug (permanent) can not be pushed inside or serviced from outside the system. To
remove the SIM dummy plug, press in on the SIM dummy plug, and then remove it from the slot.
Inserting and removing a SIM (select
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6.
Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
NOTE: See the image on the SIM slot to determine which way the SIM card should be inserted
into your computer.
7. Reconnect external power.
8. Reconnect external devices.
9. Turn on the computer.
To remove a SIM, press in on the SIM, and then remove it from the slot.
Using GPS (select models only)
Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver
location, speed, and direction information to GPS-equipped systems.
For more information, see the HP GPS and Location software Help.
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
●
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
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Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
Connecting to a wireless network
19
Connecting to a wired network (via optional docking device)
A local area network (LAN) is a wired connection. A LAN connection uses a RJ-45 network cable (sold
separately) and an optional docking device.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
Connecting to a local area network (LAN)
Use a LAN connection if you want to connect the computer directly to a router in your home (instead of
working wirelessly), or if you want to connect to an existing network at your office.
Connecting to a LAN requires an 8-pin, RJ-45 network cable and optional docking device.
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the docking device of the computer.
2. Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference
from TV and radio reception, orient the circuitry end of the cable toward the computer.
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