HP Device Manager 4.7 User Manual

Release Notes
HP Device Manager 4.7 Release (4.7.13.38737)
Build Date: October 20, 2020
Table of contents
Overview ................................................................................................................................................................................. 2
Component version information ......................................................................................................................................... 3
Third-party software version information ......................................................................................................................... 3
New features in HPDM 4.7 Service Pack 13 ....................................................................................................................... 4
Issues fixed in HPDM 4.7 Service Pack 13 .......................................................................................................................... 4
Known issues ......................................................................................................................................................................... 4
System requirements ........................................................................................................................................................... 6
HPDM Server requirements ............................................................................................................................................. 6
HPDM Gateway requirements ......................................................................................................................................... 6
HPDM Master Repository Controller requirements ...................................................................................................... 6
HPDM Embedded HTTPS Server requirements ............................................................................................................. 7
HPDM Console requirements........................................................................................................................................... 7
HPDM Agent requirements .............................................................................................................................................. 8
Network requirements ..................................................................................................................................................... 9
Port requirements ............................................................................................................................................................. 9
Installation procedure ....................................................................................................................................................... 10
Installation language ..................................................................................................................................................... 10
Silent installation............................................................................................................................................................ 10
HPDM Agent .................................................................................................................................................................... 10
HPDM Embedded HTTPS Server .................................................................................................................................. 11
Imaging notes ..................................................................................................................................................................... 12
Imaging support matrix ................................................................................................................................................. 12
Preserved settings during imaging .............................................................................................................................. 12
Checks before imaging .................................................................................................................................................. 12
License ................................................................................................................................................................................. 13
For more information ........................................................................................................................................................ 13

Overview

This document describes the release of HP Device Manager 4.7 Service Pack 13.
HP Device Manager (HPDM) is an enterprise-class application for managing and administrating thin client devices on large­and small-scale networks. The system consists of five major components:
HPDM Console—The graphical application used by administrators to access the management system.
HPDM Server—The central server which consolidates and controls all management activities.
HPDM Gateway—The gateway that serves as the link between HPDM Agent on each thin client and HPDM Server.
HPDM Agent—Client-side software required for managing devices.
HPDM Master Repository Controller—The component that manages the content in the Master Repository and
synchronizes that content to other repositories as requested by HPDM Server.
HPDM Embedded HTTPS Server—The component that provides the ability to set up an HPDM repository using the
HTTPS protocol.
For more detailed instructions on how to use HP Device Manager, see the HP Device Manager Administrator Guide.
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Component version information

This release provides the following versions of these components (* are new versions since HPDM 4.7 Service Pack 12, build revision 4.7.12.36474):
Component Version
HPDM installer 4.7.13.38737*
HPDM Console and HPDM Server 4.7.3610.38730*
HPDM Gateway for Windows® 4.7.3630.38553*
HPDM Master Repository Controller 4.7.3680.38550*
HPDM Embedded HTTPS Server 4.7.3690.38722*
HPDM Agent
Windows 10 IoT Enterprise (64-bit)
Windows Embedded 8.1 Industry Pro (64-bit)
Windows Embedded 8 Standard (64-bit)
Windows Embedded Standard 7P (64-bit)
Windows Embedded Standard 7P (32-bit)
Windows Embedded Standard 7E (32-bit)
Windows Embedded Standard 2009
• Windows XP Embedded
HP PC Converter for Windows (64-bit)
HP PC Converter for Windows (32-bit)
• HP ThinPro 7
• HP ThinPro 6
• HP ThinPro 5
• HP ThinPro 4
HP Smart Zero Core
4.7.3669.38734*
4.7.3669.38734*
4.7.3669.38734*
4.7.3669.38734*
4.7.3660.38734*
4.7.3660.38734*
4.7.3660.38734*
4.7.3660.38734*
4.7.3673.38734*
4.7.3672.38734*
4.7.3674.38734*
4.7.3671.38734*
4.7.3670.38734*
4.7.3668.26470
4.7.3667.26470

Third-party software version information

This release includes the following versions of third-party software:
Component Version
Apache HTTP Server 2.4.46
PHP 7.3.23
OpenSSL 1.1.1h
OpenJDK 1.8.0_262
PostgreSQL 9.4.5
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New features in HPDM 4.7 Service Pack 13

Adds support for HP mt22 mobile thin client
Adds support for HP mt46 mobile thin client
Adds support for the Spring Refresh 2020
Updates Profile Editor on HPDM Console
Adds MD5 check for deploying cached image to enhance the robustness of cached imaging task
Address the following security vulnerabilities as identified by HP Security Bulletin HPSBHF03689:
– CVE-2020-6925 Weak Cipher – CVE-2020-6926 Remote Method Invocation – CVE-2020-6927 Elevation of Privilege
Replacement of legacy encryption schemes (DES) from HPDM Agent with AES256
Updates JRE, OpenSSL, Apache, and PHP in HPDM to the latest versions to help prevent the occurrence of vulnerabilities

Issues fixed in HPDM 4.7 Service Pack 13

Fixed an issue where HPDM Agent might crash when handling Configuring Agent task
Fixed an issue where a newly installed HPDM Gateway would crash when its first task is a PXE task
Fixed an issue where HPDM Gateway would get stuck while discovering a range of IPs if some IPs are assigned to routers
or printers
Fixed an issue where migrating database from PostgreSQL to Microsoft SQL would fail with massive data
Fixed an issue where generating a template from HP Update Center for Windows Updates with URL starting with
http://dl.delivery.mp.microsoft.com would fail
Fixed an issue in which HPDM Console was delayed in reading device IP changes
Fixed an issue where the default gateway value would be changed to 0.0.0.0 after capturing image when the Windows 10
IoT device has a static IP with empty default gateway value

Known issues

After upgrading the HPDM Console on HP Device Manager server, the HPDM Console will fail to launch with and error
“Failed to create/update rmiclient.jks. Please use “Run as Administrator” to start the HPDM Console. To rectify this issue, Right Click on the “HP Device Manager Console” desktop shortcut and select “Run as Administrator”. This operation is required only once. This issue will be rectified in a future release.
After upgrading the HPDM Console on a remote workstation, the console connection will fail with a “Certificate Error”. To
rectify the issue, copy the file “rmiclient.jks” from “..\HP\HP Device Manager\Server\bin” folder on the HPDM Server to the to the folder “..\HP\HP Device Manager\Console\lib” on the console workstation. This issue will be rectified in a future release.
Tasks can continue waiting for devices queued to 30 minutes or later via the batch control. To work around the issue,
cancel the task and resend it to all failed devices, or restart the server service.
If the name of a rule is the same as a template, their payload will be placed in the same folder in the repository. Any
change in the payload of this rule or template will affect the operation of the other. This issue can be avoided by naming rules and templates with different patterns.
Failure to capture or deploy files via the HTTPS protocol on ThinPro 5.x. Due to security concerns, HP Device Manager will
automatically disable support for TLSv1.0 and TLSv1.1 connections to the HPDM HTTPS repository. In order to capture or deploy files over HTTPS on ThinPro 5.x, please modify the configuration of HPDM HTTPS repository to enable TLSv1.0 support.
The image file cannot be imported successfully by HTTPS protocol when the file size is greater than free space size of the
volume that HPDM Embedded HTTPS Server installed and the repository locates on another volume that has enough free space.
Capture Image does not support resume upload. Capture Image may fail due to customer network stability issues FTPS
transfer does not support TLS session resumption on data connection. If you are using FTP servers which support it, please disable this option. For example, FileZilla Server -> General settings -> FTP over TLS settings -> “Require TLS session resumption on data connection when using PROT …” SHOULD NOT be checked.
The task of enabling UWF returns a fake success when UWF module isn’t installed on device side. If the original WF status
is disabled, the HPWF will be enabled. If the original WF status is HPWF enabled, this task won’t change the WF status.
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