To resolve problems with your printer use the suggestions
provided in the If You Have a Printing Problem section in this
user’s guide.
From a touch tone phone, you can reach our automated, 24hour fax retrieval service that allows you to request information
on HP Products by calling:
HP FIRST Fax...............................................(800) 333-1917
To reach 24-hour access to pre-recorded messages for common
printer problems, call:
HP Audio Tips .............................................(800) 333-1917
If you continue to have problems call the HP Customer Support
Center to speak with someone for technical assistance or for
repair information. This service is free during the hardware
warranty of your printer; however, you are charged a toll for the
phone call. If your printer is out of warranty, see the If You Have
a Printing Problem section of this user’s guide.
Note
HP Customer Support Center .................. (208) 323-2551
(Monday, Tuesday, Thursday, and Friday 7 am to 6 pm [MST])
(Wednesday 7 am to 4 pm [MST]; Saturday 9 am to 3 pm [MST])
Place any telephone call to the HP Customer Support Center from a telephone
located near your printer and computer. This helps your support representative
quickly diagnose any printer problems.
Before calling, fill in the following information so that you will
have it ready to help your Customer Support Center
representative:
What is the serial number of your
printer? (The serial number label is on the
back of the printer.)
What model of printer do you have? HP DeskWriter 660C
What is the model of your Macintosh
computer?
What is the version of software you
are using, and what driver have you
selected in the Chooser?
Apple, the Apple logo, AppleTalk, ImageWriter, LaserWriter, and Macintosh are registered
trademarks of Apple Computer, Inc.
Apple Desktop Bus, TrueType, Finder, LocalTalk, MultiFinder, and QuickDraw are trademarks of
Apple Computer, Inc.
Adobe and Adobe Type Manager are trademarks of Adobe Systems Incorporated.
Monotype
®
is a U.S. registered trademark of The Monotype Typography Ltd.
Times® is under license from The Monotype Typography Ltd.
Milestones™ is a trademark of The Monotype Corporation.
Lucida® is a U.S. registered trademark of Bigelow & Holmes Inc.
PL is a trademark of Photoletting Inc.
Graphite is a trademark of David Siegel.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery Medium Italic and ITC Zapf Dingbats are
under license from and registered trademarks of International Typeface Corporation.
Scalable type outlines are licensed from Agfa Division of Miles Inc.
Helvetica™ is a trademark of Linotype-Hell AG and/or its subsidiaries.
Apple Computer, Inc. makes no warranties, either express or implied, regarding the enclosed
computer software package, its merchantability or its fitness for any particular purpose. The
exclusion of implied warranties is not permitted by some states. The above exclusion may not apply
to you. This warranty provides you with specific legal rights. There may be other rights that you may
have which vary from state to state.
Apple software shall not be copied onto another diskette (except for archival purposes) or into
memory unless as part of the execution of HP DeskWriter 660C printer installation software. When
the HP DeskWriter 660C printer installation software has completed execution, Apple software shall
not be used by any other program.
The HP DeskWriter 660C printer driver was developed by Hewlett-Packard Company using the
Palomar Imaging Kernel developed by Palomar Software, Inc. The HP Background Startup,
HP Background, and HP PrintMonitor are copyrighted programs of Palomar Software, Inc. They are
licensed to Hewlett-Packard Company to distribute for use in combination with the
HP DeskWriter 660C printer.
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard Company.
The resume and power buttons and lights are on the front
of the printer. In general, the lights indicate when the printer is
operating correctly and when it needs attention from you; and
the buttons are used to control the printer.
Resume Light
and Button
Power Light
and Button
The next table summarizes what to do when the lights are in
different states.
Send a document to the printer. The printer is in the
ready-to-print state.
If you just installed a print cartridge, make sure the print
cartridge is securely snapped into the printer with the
arrow aligned with the dot on the top of the print
cartridge cradle.
Close the top cover of the printer if it is open.
Check the IN tray to be sure it contains paper and that
the paper is correctly loaded in the tray.
Press the resume button to clear the error condition.
Then check your computer screen for any reported
error message and corrective action instructions.
No action required. This indicates that either the
computer is sending a document to the printer or that
the printer is currently busy printing a document.
Press the power button to turn off the printer. At the
computer, cancel any documents awaiting printing.
Then press the power
printer back on. If the lights continue to blink alternately,
see the troubleshooting information in
User’s Guide.
A shielded network connector kit or a shielded serial printer
cable are not supplied with your printer, allowing you to
purchase the kit or cable of your choice. If you use PhoneNET
connectors in your network, you’ll need to purchase an
AppleTalk Connector kit; if you use LocalTalk connectors in
your network, you’ll need to purchase an Apple LocalTalk
Locking Connector kit. If you connect your printer directly to
your Macintosh computer, you’ll need to purchase a serial
printer cable. See your local computer dealer or Available
Supplies and Accessories on page 85 for details.
1.
Position the printer with the back toward you.
2.
Perform the steps in either the procedure Connecting
Directly to a Macintosh Computer (on page 8) or in the
procedure Connecting to an AppleTalk Network (on
page 9).
Use the following steps to connect your printer to the computer
using an AppleTalk network. (If your computer is already
connected to a network, refer to the documentation provided
with your network for appropriate connection procedures.)
Connect a connector box firmly to the printer’s interface port.
1.
Printer’s Interface
Port
2.
Connect a second connector box to the printer port on the
2162006
back of the computer. Do not connect to the modem (phone)
port.
Connect the two connector boxes with a network interface
3.
cable. You may use either connector on the connector box.
4.
If necessary, terminate the AppleTalk network as described in
the documentation provided with the connector boxes.
The HP DeskWriter 660C printer prints on plain, premium, and
glossy paper; envelopes; cards; transparencies; and Avery paper
labels. Most bond paper yields good results. Use this procedure
to load standard size paper into the printer. See Section 3 for
more information on using paper, envelopes, cards,
transparencies, and Avery paper labels.
Slide the paper width adjuster to its leftmost position.
1.
2.
Pull out the paper length adjuster.
Paper Width
Adjuster
Paper Length
Adjuster
3.
Remove up to a
1
/
inch (approximately 1 cm) stack of paper
2
2184037
from the packaging. Fan the edges of the paper stack to
separate the pages. Then tap the short edge of the stack on a
flat surface to even the stack.
Insert the paper evenly into the IN tray, print side down, until it
stops. (For plain paper, the print side is identified by a word or
symbol on the paper’s packaging. See Determining the Print
Side of Paper on page 29 for more details.) Align the right edge
of the stack with the right edge of the IN tray.
5.
Paper Length
Adjuster
2184021
Push the paper length adjuster in toward the paper until it
stops.
9. Drop the color print cartridge into the leftmost cradle. Align the
arrow on the cartridge top with the three color dots on top of
the cradle.
Color Print
Cartridge
2184003
10. Push the arrow toward the colored dots until the color print
cartridge snaps into place. (Rocking of the cradle is normal.)
Color Print
Cartridge
2184004
11. Close the printer’s top cover. The print cradles return to their
“home” position on the right side of the printer and the
resume light turns off.
NOTE
If the resumelight continues to blink and if the cradles do not move to the
right side of the printer, remove and reinstall the print cartridges. Make sure the
print cartridges are pressed down into the cradles before you snap them forward
into position.
Before installing the printer software, make sure your printer is
set up and working properly by performing a printer self-test.
1. To print a one-page self-test pattern, with the computer turned
on and printer’s power light lit, press and hold down the
resume button a few seconds.
2. When the printer begins to print, release the resume button.
2165100
NOTE
The self-test pattern may vary slightly from the example shown. If you cannot print
a self-test pattern, see the troubleshooting information in Section 5.
To fully use all the features of your HP DeskWriter 660C printer,
install the printer software supplied with the printer by
following the instructions given next.
Unless you install the software supplied with your printer, you
will not be able to print to your new HP DeskWriter 660C
printer. For more information about the software provided with
your printer, see Section 2.
System Requirements
To install your HP DeskWriter Series printer software, you need:
• A computer with a 68020 (or faster) processor with a hard disk
drive with at least 7.5 MB of free disk space (1.5 MB for the
printer drivers and 6.0 MB for the fonts). If you have less than
7.5 MB of free disk space, your software may not install
properly.
• Macintosh system software version 7 or later.
• At least 4 MB of system memory.
NOTE
The standard printer software supplied with the HP DeskWriter 660C printer is
QuickDraw compatible, but not compatible with QuickDraw GX. However, in
some countries, HP provides additional printer software for use with QuickDraw
GX. Check the software diskettes shipped with your printer to see if the QuickDraw GX printer software is provided. If the QuickDraw GX printer software is not
provided with your printer, see the information card enclosed with your printer for
instructions on how to obtain printer software for use with QuickDraw GX.
Before you install the printer software:
1. Make a copy of the Installation Disks. Use the copy for
installation and keep the original disks in a safe place.
2. Turn off any virus protection applications.
3. Quit any open applications.
NOTE
If the printer software is damaged or missing from the package, contact your
authorized Hewlett-Packard dealer as described under Contacting Customer
Support on page 73.
The driver installer provides two options: Easy Install and
Customize. Use the Easy Install option to install all of the
printer software in the correct locations on your hard disk. Use
the Customize option to install only selected portions of the
printer software as described in the ReadMe file on the Driver
Installation disk.
1. Make sure your computer is turned on.
2. Insert the Driver Installation disk and double-click the Installer
icon.
3. Follow the instructions on the screen.
NOTE
If the Installer finds a file that has the same name as one it is installing, it replaces
that file with the most current version.
4. Optionally, perform the steps in the procedure Installing the
TrueType fonts (given below) if you want to use the TrueType
fonts in your printed documents.
5. You must select your printer in the Chooser as described in the
procedure Choosing Your Printer (on page 19) before you
can start printing.
6. After installing the printer software, align the print cartridges as
described on page 21.
Installing the TrueType fonts:
Perform this optional procedure only if you want to use the
TrueType fonts provided with your printer in your printed
documents. To install all of the TrueType fonts in the correct
locations on your hard disk:
1. Insert the Fonts Installation disk and double-click the Installer
icon.
2. Follow the instructions on the screen.
NOTE
If you need more detailed instructions for installing fonts on your system, see the
If your DeskWriter Series printer is connected to an AppleTalk
network that has multiple HP DeskWriter series printers
connected to it, you may want to name your printer to
distinguish it from other printers listed in the Chooser. This
ensures that you can select the desired printer on the network.
Before you name your printer, make sure the printer is turned
on and connected to the network. Then follow these steps:
1. Select the Chooser from the Apple menu.
2. Select the DW 600 Series (AT) icon (on the left side of the
Chooser).
3. If you are on a large network, select your AppleTalk zone from
the window in the lower left corner.
4. Select your printer from the window on the right, then click
Setup. (By default, the unnamed printer is named
DeskWriter 660C in the list of printers.)
5. Type in a new name for your printer. Click Rename, then click
OK.
6. Close the Chooser by clicking the close box in the upper left
corner. You are alerted that you have changed printers.
Aligning the Print Cartridges
1. From within your software application, choose Page Setup...
from the File menu to display the Page Setup dialog box.
2. Click Service to display the Service dialog box.
3. Click the Start button next to Align Print Cartridges.
4. Click the Align button and follow the instructions on the screen.
After installing the printer software and choosing the
HP DeskWriter 660C printer as described in Section 1 , you are
ready to start printing from your software applications.
You select general print settings, such as the paper size and
type, the page orientation, and so forth, from within the
software application by choosing
menu to display the Page Setup dialog box.
You select specific print settings, such as intensity, halftoning
patterns, and color matching, from within the software
application by choosing
Options
the Print dialog box to display the Options dialog box. Typically,
you will want to leave these Options settings at
ColorSmart to provide the best printing of your files.
You can print documents in either of the following two ways:
• From within a software application — Choose
the File menu.
• From the Finder — Select the document(s) you want to print
by clicking on the document icon(s) and choosing
File menu.
You can select multiple documents for printing in succession.
These documents need not have the same specifications nor do
they need to have been created with the same software
application. The printing specifications for each document are
used when that document is printed. However, the printer does
not notify you if the documents require different sizes or types
of paper.
Your HP DeskWriter 660C printer prints in color when a colorcapable application is used with the printer. To print in color, be
sure you have created colored text or pictures within your
document, then turn on color printing in your software
application.
The quality of your color printing depends partly on how the
four inks — black, cyan, yellow, and magenta — are placed on
the printed page. Your HP DeskWriter 660C printer uses
HP’s ColorSmart technology to intelligently analyze your
documents at the time of printing to provide the best color
output. ColorSmart identifies each element on a page — text,
simple graphics, or complex graphics such as photographic
images — and automatically applies the appropriate color
settings to each element during printing.
To economize on the use of the color print cartridge, print draft
copies of your color documents in grayscale using the black
print cartridge. Grayscale printing is significantly faster than
color printing, and it gives you a good approximation of your
final output. To print in grayscale, select the
mode in the Print dialog box.