To resolve problems with your printer use the suggestions
provided in the If You Have a Printing Problem section in this
user’s guide.
From a touch tone phone, you can reach our automated, 24hour fax retrieval service that allows you to request information
on HP Products by calling:
HP FIRST Fax...............................................(800) 333-1917
To reach 24-hour access to pre-recorded messages for common
printer problems, call:
HP Audio Tips .............................................(800) 333-1917
If you continue to have problems call the HP Customer Support
Center to speak with someone for technical assistance or for
repair information. This service is free during the hardware
warranty of your printer; however, you are charged a toll for the
phone call. If your printer is out of warranty, see the If You Have
a Printing Problem section of this user’s guide.
Note
HP Customer Support Center .................. (208) 323-2551
(Monday, Tuesday, Thursday, and Friday 7 am to 6 pm [MST])
(Wednesday 7 am to 4 pm [MST]; Saturday 9 am to 3 pm [MST])
Place any telephone call to the HP Customer Support Center from a telephone
located near your printer and computer. This helps your support representative
quickly diagnose any printer problems.
Before calling, fill in the following information so that you will
have it ready to help your Customer Support Center
representative:
What is the serial number of your
printer? (The serial number label is on the
back of the printer.)
What model of printer do you have? HP DeskWriter 600
What is the model of your Macintosh
computer?
What is the version of software you
are using, and what driver have you
selected in the Chooser?
Apple, the Apple logo, AppleTalk, ImageWriter, LaserWriter, and Macintosh are registered
trademarks of Apple Computer, Inc.
Apple Desktop Bus, TrueType, Finder, LocalTalk, MultiFinder, and QuickDraw are trademarks of
Apple Computer, Inc.
Adobe and Adobe Type Manager are trademarks of Adobe Systems Incorporated.
Monotype
®
is a U.S. registered trademark of The Monotype Typography Ltd.
Times® is under license from The Monotype Typography Ltd.
Milestones™ is a trademark of The Monotype Corporation.
Lucida® is a U.S. registered trademark of Bigelow & Holmes Inc.
PL is a trademark of Photoletting Inc.
Graphite is a trademark of David Siegel.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery Medium Italic and ITC Zapf Dingbats are
under license from and registered trademarks of International Typeface Corporation.
Scalable type outlines are licensed from Agfa Division of Miles Inc.
Helvetica™ is a trademark of Linotype-Hell AG and/or its subsidiaries.
Apple Computer, Inc. makes no warranties, either express or implied, regarding the enclosed
computer software package, its merchantability or its fitness for any particular purpose. The
exclusion of implied warranties is not permitted by some states. The above exclusion may not apply
to you. This warranty provides you with specific legal rights. There may be other rights that you may
have which vary from state to state.
Apple software shall not be copied onto another diskette (except for archival purposes) or into
memory unless as part of the execution of HP DeskWriter 600 printer installation software. When the
HP DeskWriter 600 printer installation software has completed execution, Apple software shall not be
used by any other program.
The HP DeskWriter 600 printer driver was developed by Hewlett-Packard Company using the
Palomar Imaging Kernel developed by Palomar Software, Inc. The HP Background Startup,
HP Background, and HP PrintMonitor are copyrighted programs of Palomar Software, Inc. They are
licensed to Hewlett-Packard Company to distribute for use in combination with the
HP DeskWriter 600 printer.
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard Company.
The resume and power buttons and lights are on the front
of the printer. In general, the lights indicate when the printer is
operating correctly and when it needs attention from you; the
buttons are used to control the printer.
Send a document to the printer. The printer is in the ready-toprint state.
If you just installed a print cartridge, make sure the print
cartridge is securely snapped into the printer with the arrow
aligned with the dot on the top of the print cartridge cradle.
Close the top cover of the printer if it is open.
Check the IN tray to be sure it contains paper and that the
paper is correctly loaded in the tray.
Press the resume button to clear the error condition. Then
check your computer screen for any reported error message
and corrective action instructions.
No action required. This indicates that either the computer is
sending a document to the printer or that the printer is
currently busy printing a document.
Press the power button to turn off the printer. At the computer,
cancel any documents awaiting printing. Then press the power
button again to turn the printer back on. If the lights continue
to blink alternately, see the troubleshooting information in
Section 5 of this User’s Guide.
See the troubleshooting information in Section 5 of this User’s
Guide.
A shielded network connector kit or a shielded serial printer
cable are not supplied with your printer, allowing you to
purchase the kit or cable of your choice. If you use PhoneNET
connectors in your network, you’ll need to purchase an
AppleTalk Connector kit; if you use LocalTalk connectors in
your network, you’ll need to purchase an Apple LocalTalk
Locking Connector kit. If you connect your printer directly to
your Macintosh computer, you’ll need to purchase a serial
printer cable. See your local computer dealer or Available
Supplies and Accessories on page 77 for details.
1.
Position the printer with the back toward you.
2.
Perform the steps in either the procedure Connecting
Directly to a Macintosh Computer (below) or in the
procedure Connecting to an AppleTalk Network (on
page 7).
Connecting Directly to a Macintosh Computer
Connect one end of the serial printer cable firmly to the printer’s
1.
interface port.
Printer’s Interface
Port
NOTE
A serial printer cable resembles a “switch box” extension cable; however, do not
use a switch box extension cable because it will not work properly.
Connect the other end of the printer cable to either the modem
2.
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port or printer port (whichever is available) on the back of the
computer.
Use the following steps to connect your printer to the computer
using an AppleTalk network. (If your computer is already
connected to a network, refer to the documentation provided
with your network for appropriate connection procedures.)
Connect a connector box firmly to the printer’s interface port.
1.
Printer’s Interface
Port
2.
Connect a second connector box to the printer port on the
2162006
back of the computer. Do not connect to the modem (phone)
port.
Connect the two connector boxes with a network interface
3.
cable. You may use either connector on the connector box.
4.
If necessary, terminate the AppleTalk network as described in
the documentation provided with the connector boxes.
The HP DeskWriter 600 printer prints on plain, premium, and
glossy paper; envelopes; cards; transparencies; and Avery paper
labels. Most bond paper yields good results. Use this procedure
to load standard size paper into the printer. See Section 3 for
more information on using paper, envelopes, cards,
transparencies, and Avery paper labels.
Slide the paper width adjuster to its leftmost position.
1.
2.
Pull out the paper length adjuster.
Paper Width
Adjuster
Paper Length
Adjuster
3.
Remove up to a
1
/
inch (approximately 1 cm) stack of paper
2
2184037
from the packaging. Fan the edges of the paper stack to
separate the pages. Then tap the short edge of the stack on a
flat surface to even the stack.
Insert the paper evenly into the IN tray, print side down, until it
stops. (For plain paper, the print side is identified by a word or
symbol on the paper’s packaging. See Determining the Print
Side of Paper on page 25 for more details.) Align the right edge
of the stack with the right edge of the IN tray.
5.
Paper Length
Adjuster
2184021
Push the paper length adjuster in toward the paper until it
stops.
Drop the print cartridge into the cradle, making sure that the
print cartridge is in front of the movable cartridge guide. Align
the arrow on the cartridge top with the dot on top of the cradle.
ovable Cartridge
Guide
Print Cartridge
6.
Print Cartridge
7. Close the printer’s top cover. The print cradle returns to its
21840
Push the arrow toward the dot until the cartridge snaps into
place. (Rocking of the cradle is normal.) When using the black
print cartridge, be sure that the movable cartridge guide is
behind the print cartridge.
2184015
“home” position on the right side of the printer and the
resume light turns off.
NOTE
If the resumelight continues to blink and if the cradle does not move back to
the right side of the printer, remove and reinstall the print cartridge. Make sure the
print cartridge is pressed down into the cradle before you snap it forward into
position. Also be sure the cartridge guide is behind the black print cartridge.
FOR COLOR KIT USERS
A color kit is available for use with your HP DeskWriter 600 printer. See
Using the HP Color Kit on page 81 for more information.
Before installing the printer software, make sure your printer is
set up and working properly by performing a printer self-test.
1. To print a one-page self-test pattern, with the computer turned
on and printer’s power light lit, press and hold down the
resume button for a few seconds.
2. When the printer begins to print, release the resume button.
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NOTE
The self-test pattern may vary slightly from the example shown. If you cannot print
a self-test pattern, see the troubleshooting information in Section 5.
To fully use all the features of your HP DeskWriter 600 printer,
install the printer software supplied with the printer by
following the instructions given next.
Unless you install the software supplied with your printer, you
will not be able to print to your new HP DeskWriter 600 printer.
For more information about the software provided with your
printer, see Section 2.
System Requirements
To install your HP DeskWriter Series printer software, you need:
• A computer with a 68020 (or faster) processor with a hard disk
drive with at least 7.5 MB of free disk space (1.5 MB for the
printer drivers and 6.0 MB for the fonts). If you have less than
7.5 MB of free disk space, your software may not install
properly.
• Macintosh system software version 7 or later.
• At least 4 MB of system memory.
NOTE
The standard printer software supplied with the HP DeskWriter 600 printer is
QuickDraw compatible, but not compatible with QuickDraw GX. However, in
some countries, HP provides additional printer software for use with QuickDraw
GX. Check the software diskettes shipped with your printer to see if the QuickDraw GX printer software is provided. If the QuickDraw GX printer software is not
provided with your printer, see the information card enclosed with your printer for
instructions on how to obtain printer software for use with QuickDraw GX.
Before you install the printer software:
1. Make a copy of the Installation Disks. Use the copy for
installation and keep the original disks in a safe place.
2. Turn off any virus protection applications.
3. Quit any open applications.
NOTE
If the printer software is damaged or missing from the package, contact your
authorized Hewlett-Packard dealer as described under Contacting Customer
Support on page 65.
The driver installer provides two options: Easy Install and
Customize. Use the Easy Install option to install all of the
printer software in the correct locations on your hard disk. Use
the Customize option to install only selected portions of the
printer software as described in the ReadMe file on the Driver
Installation disk.
1. Make sure your computer is turned on.
2. Insert the Driver Installation disk and double-click the Installer
icon.
3. Follow the instructions on the screen.
NOTE
If the Installer finds a file that has the same name as one it is installing, it replaces
that file with the most current version.
4. Optionally, perform the steps in the procedure Installing the
TrueType fonts (given below) if you want to use the TrueType
fonts in your printed documents.
5. You must select your printer in the Chooser as described in the
procedure Choosing Your Printer (on page 16) before you
can start printing.
Installing the TrueType fonts:
Perform this optional procedure only if you want to use the
TrueType fonts provided with your printer in your printed
documents. To install all of the TrueType fonts in the correct
locations on your hard disk:
1. Insert the Fonts Installation disk and double-click the Installer
icon.
2. Follow the instructions on the screen.
NOTE
If you need more detailed instructions for installing fonts on your system, see the
To enhance the performance of your printer, you need to set the
disk cache of the computer.
1. From the Finder’s Control Panels, double-click to open the
Memory control panel.
2. Set the size of the Disk Cache to at least 256K by clicking on the
up-arrow of the Disk Size box.
3. Close the Memory control panel by clicking on the close box in
the upper left corner.
Choosing your printer:
Use the Chooser to select the printer driver, printer, and port.
When your printer is connected directly to your
computer with a serial printer cable, follow these steps to
choose a printer:
1. Select the Chooser from the Apple menu.
2. Select the DW 600 Series icon (on the left side of the Chooser).
3. Then select either the printer or modem port on the right side of
the Chooser. If you select the printer port and if your computer
is also connected to an EtherTalk network, make AppleTalk
inactive by clicking the
Inactive button.
The driver automatically selects the model of printer you are
using. However, to verify that the correct printer has been
selected, click the Setup button and check that
DeskWriter 600 is highlighted in the pop-up menu.
4. If you want to print in background mode, select Background
Printing by clicking the On button.
NOTE
If the Background Printing buttons are grayed out, background printing is unavail-
able. See If You Get a Message at the Computer on page 55.
5. Close the Chooser by clicking the close box in the upper left
corner. You are alerted that you have changed printers.
When your printer is connected to an AppleTalk network,
follow these steps to choose a printer:
1. Select the Chooser from the Apple menu.
2. Make AppleTalk active by clicking the Active button.
3. Select Restart from the Finder’s Special menu to activate
AppleTalk. Then reselect the Chooser from the Apple menu.
4. Select the DW 600 Series (AT) icon (on the left of the Chooser).
5. If you are on a large network, select your AppleTalk zone from
the window in the lower left corner.
6. Select your printer from the window on the right.
The driver automatically selects the model of printer you are
using. However, to verify that the correct printer has been
selected, click the Setup button and check that
DeskWriter 600 is highlighted in the pop-up menu.
7. If you want to print in background mode, select Background
Printing by clicking the On button.
NOTE
If the Background Printing buttons are grayed out, background printing is unavail-
able. See If You Get a Message at the Computer on page 55.
8. Close the Chooser by clicking the close box in the upper left
corner. You are alerted that you have changed printers.
If your DeskWriter Series printer is connected to an AppleTalk
network that has multiple HP DeskWriter series printers
connected to it, you may want to name your printer to
distinguish it from other printers listed in the Chooser. This
ensures that you can select the desired printer on the network.
Before you name your printer, make sure the printer is turned
on and connected to the network. Then follow these steps:
1. Select the Chooser from the Apple menu.
2. Select the DW 600 Series (AT) icon (on the left of the Chooser).
3. If you are on a large network, select your AppleTalk zone from
the window in the lower left corner.
4. Select your printer from the window on the right, then click
Setup. (By default, the unnamed printer is named
DeskWriter 600 in the list of printers.)
5. Type in a new name for your printer. Click Rename, then click
OK.
6. Close the Chooser by clicking the close box in the upper left
corner. You are alerted that you have changed printers.
After installing the printer software and choosing the
HP DeskWriter 600 printer as described in Section 1 , you are
ready to start printing from your software applications.
You select general print settings, such as the paper size and
type, the page orientation, and so forth, from within the
software application by choosing
menu to display the Page Setup dialog box.
You select specific print settings, such as intensity, halftoning
patterns, and color matching, from within the software
application by choosing
Options
the Print dialog box to display the Options dialog box. Typically,
you will want to leave these Options settings at
ColorSmart to provide the best printing of your files.
You can print documents in either of the following two ways:
• From within a software application — Choose
the File menu.
• From the Finder — Select the document(s) you want to print
by clicking on the document icon(s) and choosing
File menu.
You can select multiple documents for printing in succession.
These documents need not have the same specifications nor do
they need to have been created with the same software
application. The printing specifications for each document are
used when that document is printed. However, the printer does
not notify you if the documents require different sizes or types
of paper.
Background Printing allows you to work on other documents
while printing. When Background Printing is on, the information
needed to print the document is saved in the PrintMonitor
Documents folder, a temporary folder in the System Folder on
your hard disk. This copy of the document is then sent to the
printer. Because processing a document to disk takes
significantly less time than printing a document, you regain
control of your computer sooner. However, the actual printing of
the document is slower.
If you send several documents to the printer, the spooled copies
are placed in the PrintMonitor Documents folder. Each
document is printed in the order in which it was received.
To use Background Printing, select the Chooser from the Apple
menu, select the DeskWriter 600 printer, and click the
button under Background Printing.
Printing Back to Front
Click the
Print Back to Front
box in the Print dialog box to print
your document in reverse order so that the document is in the
correct order in the printer’s OUT tray when printing is
complete.
If your software application offers the option of printing back to
front and you select both back to front options, the document
prints from front to back.
Previewing a Document
Click the
Preview
button in the Print dialog box to see how your
document will be positioned on the page when printed.
You can use the HP PrintMonitor during Background Printing to:
• See which file is currently printing
• View and re-arrange the order of files waiting to be printed
• Cancel a file from printing
• Remove a file from the print queue
• Establish preferences for the level of notification used when the
printer needs attention
However, you cannot directly print a file from the
HP PrintMonitor. The HP PrintMonitor prints in the background
until the PrintMonitor Documents folder is empty.
To open the HP PrintMonitor during Background
Printing, select HP PrintMonitor from the Application menu in
the upper-right corner of the menu bar.
To open the HP PrintMonitor when the printer is
inactive, double-click on the HP PrintMonitor icon in the
Extensions folder.
NOTE
By default, the HP PrintMonitor is not displayed during printing. To automatically
display the HP PrintMonitor during printing, change the setting in the Preferences
dialog box.
To change your preferences settings for the
HP PrintMonitor: Once the HP PrintMonitor is displayed,
The HP DeskWriter Series printer software offers online Balloon
help. Use the Balloon Help to get information about options in
the dialog boxes.
Choose
corner of the menu bar. If
menu, Balloon Help is already on. Balloon Help provides pop-up
help when you move the mouse cursor over certain parts of the
screen. To turn off Balloon Help, choose
Help menu.
Using the ReadMe Files
There are two ReadMe files that came with your printer
software: one on the Driver Installation disk, and one on the
Fonts Installation disk. See these files to get late breaking
information on your printer software and for more detailed
information that is not included in this booklet. These files can
be printed.
Show Balloons
from the Help menu in the upper right
Show Balloons
is not an option in the
Hide Balloons
from the
Updating the Printer Software
HP periodically provides updates of the printer software. These
updates may include enhancements that improve the
performance of your printer. See Contacting Customer
Support on page 65 for detailed instructions on obtaining