HP DESKJET D1330, DESKJET D1320, DESKJET D1360, DESKJET D1311 User Manual
HP Deskjet D1300 series
HP Photosmart Software Help
© 2006 Hewlett-Packard Development
Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Acknowledgements
Microsoft, MS, MS-DOS, and Windows
are registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple
Computer, Inc.
Adobe, AdobeRGB, and Acrobat are
trademarks of Adobe Systems
Incorporated.
Terms and conventions
The following terms and conventions
are used in this user's guide.
Terms
The HP Deskjet printer is also referred
to as the HP Deskjet, HP printer, or
printer.
Accessibility
Your HP printer provides a number of
features that make it accessible for
people with disabilities.
Visual
The printer software is accessible for
users with visual impairments or low
vision through the use of Windows
accessibility options and features. It
also supports most assistive
technology such as screen readers,
Braille readers, and voice-to-text
applications. For users who are color
blind, colored buttons and tabs used in
the software and on the HP printer have
simple text or icon labels that convey
the appropriate action.
Mobility
For users with mobility impairments, the
printer software functions can be
executed through keyboard
commands. The software also supports
Windows accessibility options such as
StickyKeys, ToggleKeys, FilterKeys,
and MouseKeys. The printer doors,
buttons, paper trays, and paper guides
can be operated by users with limited
strength and reach.
Support
For more details about the accessibility
of this product and HP's commitment to
product accessibility, visit HP's Web
site at: www.hp.com/accessibility.
Cautions and warnings
A Caution indicates possible damage
to the HP Deskjet printer or to other
equipment. For example:
Caution Do not touch the
print cartridge ink nozzles or
copper contacts. Touching
these parts will result in clogs,
ink failure, and bad electrical
connections.
A Warning indicates possible harm to
you or to others. For example:
Warning Keep both new
and used print cartridges out
of the reach of children.
Contents
1Welcome.................................................................................................................3
2 Special features.....................................................................................................5
3 Get started..............................................................................................................6
Printer at a glance ..................................................................................................6
Power button and light ............................................................................................7
Paper tray ...............................................................................................................7
Print cartridges .......................................................................................................9
Ink-backup mode ..................................................................................................10
4 Connect to the printer.........................................................................................12
USB ......................................................................................................................12
5 Print photos.........................................................................................................13
Print borderless photos ........................................................................................13
Print photos with a border ....................................................................................15
HP Real Life technologies photo fix .....................................................................16
Exif Print ...............................................................................................................16
Store and handle photo paper ..............................................................................17
Save money when printing photos .......................................................................17
6 Print other documents........................................................................................18
Print e-mail ...........................................................................................................18
Print documents ....................................................................................................19
Print letters ...........................................................................................................20
Print envelopes .....................................................................................................21
Print postcards ......................................................................................................22
Print index cards and other small media ..............................................................23
Print labels ............................................................................................................24
Print CD/DVD tattoos ............................................................................................24
Print transparencies ..............................................................................................25
Print brochures .....................................................................................................26
Print greeting cards ..............................................................................................27
Print booklets ........................................................................................................28
Print posters .........................................................................................................30
Print iron-on transfers ...........................................................................................31
7 Printing tips..........................................................................................................33
Printing shortcuts ..................................................................................................33
Fast/Economical printing ......................................................................................34
Select a paper type ..............................................................................................35
Change the print speed or quality ........................................................................35
Print resolution ......................................................................................................35
Maximum dpi ........................................................................................................36
Print in grayscale ..................................................................................................36
Set the page order ................................................................................................36
Set a custom paper size .......................................................................................37
Print multiple pages on a single sheet of paper ...................................................37
Resize a document ...............................................................................................37
Print preview .........................................................................................................38
HP Photosmart Software Help 1
Two-sided printing ................................................................................................38
Bound two-sided documents ................................................................................39
8 Printer software...................................................................................................41
Make the HP Deskjet the default printer ...............................................................41
Set default print settings .......................................................................................41
Printer Properties dialog box ................................................................................42
What's This? help .................................................................................................43
Ink Status window .................................................................................................43
Download printer software updates ......................................................................44
9 Maintenance.........................................................................................................45
Install print cartridges ...........................................................................................45
Align the print cartridges .......................................................................................48
Automatically clean print cartridges ......................................................................48
Print a test page ...................................................................................................49
View estimated ink levels .....................................................................................49
Maintain the printer body ......................................................................................49
Remove ink from your skin and clothing ..............................................................49
Manually clean print cartridges .............................................................................50
Maintain print cartridges .......................................................................................51
Printer Toolbox .....................................................................................................52
10 Troubleshooting..................................................................................................53
Installation problems .............................................................................................53
Printer does not print ............................................................................................55
Paper jam .............................................................................................................57
Paper problems ....................................................................................................58
Printer is stalled ....................................................................................................59
Print cartridge problems .......................................................................................59
Photos do not print correctly .................................................................................61
Print quality is poor ...............................................................................................62
Document is misprinted ........................................................................................63
Problems with borderless documents ..................................................................64
Error messages ....................................................................................................66
Power light is on or flashing .................................................................................68
Document prints slowly .........................................................................................69
If you continue to have problems .........................................................................69
A HP support ..........................................................................................................70
Support process ...................................................................................................70
HP support by phone ............................................................................................70
B Supplies................................................................................................................72
C Technical information ........................................................................................73
Printer specifications ............................................................................................73
Environmental product stewardship program .......................................................73
Regulatory notices ................................................................................................75
Index............................................................................................................................76
2 HP Deskjet D1300 series
1
Welcome
Welcome to the HP Deskjet D1300 series Help. Use the information in the following table
to find out how to do something. You can also use the table of contents pane on the left
to locate information.
Section Description
Special features Learn about some of the printer's special features.
Get started Learn how to operate the printer and use and replace the
print cartridges.
Connect to the printer Learn how to connect your computer to the printer.
Print photos Learn how to print photos, adjust the appearance of
photos before you print, install a photo print cartridge,
store and handle photo paper, and share photos with
friends and family.
Print other documents Learn how to print a variety of documents, including e-
mail, greeting cards, envelopes, labels, posters,
booklets, transparencies, and iron-on media.
Printing tips Learn how to use printing shortcuts, select a paper type,
change the print resolution, set the page order, print
multiple pages on a single sheet, preview a document,
and use two-sided printing.
Printer software Learn how to make the HP Deskjet the default printer, set
default print settings, and download printer software
updates.
Maintenance Learn how to install and care for print cartridges, view
how much ink is left in a print cartridge, print a test page,
and remove ink stains.
Troubleshooting Find a solution to a hardware or software problem.
Supplies Order supplies for the printer.
HP Photosmart Software Help 3
Chapter 1
(continued)
Section Description
Specifications Learn about the paper capacity, requirements, and other
specifications for the printer.
HP inkjet supplies
recycling program
Find out how to recycle print cartridges.
4 HP Deskjet D1300 series
2
Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several
exciting features:
● User friendly: Easy to install and operate.
● Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the
borderless printing feature.
● Ink level indicator: Know the approximate ink level of each print cartridge with the
onscreen Ink Status window. For information, see View estimated ink levels Ink
Status window.
● Ink-backup mode: Continue printing with one print cartridge when the other print
cartridge has run out of ink. For information, see Ink-backup mode.
HP Photosmart Software Help 5
3
Get started
● Printer at a glance
● Power button and light
● Paper tray
● Print cartridges
● Ink-backup mode
Printer at a glance
Click the links below to learn about the printer features.
1 Power button and light
2 Paper tray
1 Print cartridges
6 HP Deskjet D1300 series
1 USB port
Power button and light
Use the Power button to turn the printer on and off. It can take a few seconds for the
printer to turn on after you press the Power button.
1 Power button and light
The Power light flashes when the printer is processing.
Caution Always use the Power button to turn the printer on and off. Using a
power strip, surge protector, or a wall-mounted switch to turn the printer on and
off might cause printer failure.
Paper tray
The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray
before printing.
● Unfold the paper tray
● Use the paper tray
HP Photosmart Software Help 7
Chapter 3
Unfold the paper tray
To unfold the paper tray
1. Raise the printer cover.
2. Lower the paper tray.
3. Fold out the tray extension.
4. Lower the printer cover.
8 HP Deskjet D1300 series
Use the paper tray
Print on different sizes of media by sliding the paper guide to the right or to the left. The
printer deposits printed pages on the top of the paper tray.
Print cartridges
Two print cartridges can be used with the printer.
1 Tri-color print cartridge
2 Black print cartridge
Note Your printer might be packaged with only a tri-color print cartridge. For
better results, install a black print cartridge in addition to the tri-color print
cartridge. You can print without a black print cartridge but doing so can cause the
printer to print more slowly and printed colors to differ from those you would see
if a black print cartridge and a tri-color print cartridge were installed.
To order print cartridges, go to www.hp.com. Choose your country/region, and
then click Buy or Online Shopping.
Replace print cartridges
When buying print cartridges, look for the print cartridge selection number.
HP Photosmart Software Help 9
Chapter 3
You can find the selection number in three places:
● Selection number label: Look at the label on the print cartridge that you are replacing.
1 Selection number label
● Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
● Print Cartridge Ordering Information dialog box: For a list of print cartridge selection
numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click
the Print Cartridge Information button.
If a print cartridge runs out of ink, the printer can operate in ink-backup mode. For more
information, see Ink-backup mode.
For information about installing a replacement print cartridge, see Installation
instructions.
Ink-backup mode
Use the ink-backup mode to operate the printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge cradle.
Note When the printer operates in ink-backup mode, a message is displayed on
screen. If the message is displayed and two print cartridges are installed in the
printer, verify that the protective piece of plastic tape has been removed from each
print cartridge. When plastic tape covers the print cartridge contacts, the printer
cannot detect that the print cartridge is installed.
For more information about ink-backup mode, see the following topics:
● Ink-backup mode output
● Exit ink-backup mode
Ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
10 HP Deskjet D1300 series
Installed print cartridge Result
Black print cartridge Colors print as grayscale.
Tri-color print cartridge
Exit ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For information about installing a print cartridge, see Installation instructions.
Colors print but black is grayed and is not
a true black.
HP Photosmart Software Help 11
4
USB
Connect to the printer
● USB
The printer connects to the computer with a universal serial bus (USB) cable. The
computer must be running Windows 98 SE or later to use a USB cable.
Note For best printing performance, use a USB 2.0 compatible cable.
For instructions about connecting the printer with a USB cable, see the setup poster that
came with the printer.
Note A USB cable might not be packaged with your printer.
12 HP Deskjet D1300 series
5
Print photos
The printer software offers several features that make printing digital photos easier and
improve photo quality.
Learn how to print photos
Print a borderless photo. Print a photo with a border.
Learn how to perform other photo printing tasks
● Print an Exif Print-formatted photo if you have Exif Print-enabled software.
● Prevent photo paper from curling by following the photo paper storage and handling
guidelines.
● Use HP Everyday Photo Paper to save money and ink when printing photos.
Print borderless photos
To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm
with 1.25 cm tab); the photo prints without borders on three sides and with a small border
on the bottom edge that you tear off to make the photo completely borderless.
Guidelines
● Use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab).
● Do not print borderless photos in ink-backup mode. Always have two print cartridges
installed in the printer.
For more information, see Ink-backup mode.
● Open the file in a software program such as HP Photosmart software and resize the
photo. Ensure that the size corresponds to the paper size that you want to use.
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the photo paper storage instructions.
● Do not exceed the paper tray capacity: 15 sheets of photo paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Verify that the photo paper is flat.
3. Place the photo paper in the right side of the tray. The side to be printed on should
face down and the short edge should point towards the printer.
If you are using photo paper that has a tear-off tab, verify that the tab is pointing
away from the printer.
HP Photosmart Software Help 13
Chapter 5
4. Push the paper into the printer until it stops.
5. Slide the paper guide firmly against the edge of the paper.
Print
Note If your software program includes a photo printing feature, follow the
instructions that are provided with the software program. Otherwise, follow these
instructions.
1. Open the photo in a software program that allows editing, such as HP Photosmart
software.
2. Open the Printer Properties dialog box.
3. Click the Printing Shortcuts tab.
4. In the Printing Shortcuts list, click Photo Printing-Borderless, and then select the
following options:
– Print Quality: Normal or Best
Note For maximum dpi quality, go to the Features tab, and then
click Maximum dpi in the Print Quality drop-down list.
– Paper Type: An appropriate photo paper type
– Paper Size: An appropriate borderless photo paper size
– Orientation: Portrait or Landscape
5. If necessary, change the HP Real Life technologies photo fix setting.
6. Select any other print settings that you want, and then click OK.
If you printed on photo paper with a tear-off tab, remove the tab to make the
document completely borderless.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
14 HP Deskjet D1300 series
Print photos with a border
Guidelines
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the photo paper storage instructions.
● Do not exceed the paper tray capacity: 15 sheets of photo paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Verify that the photo paper is flat.
3. Place the photo paper in the right side of the tray. The side to be printed on should
face down and the short edge should point towards the printer.
4. Push the paper into the printer until it stops.
5. Slide the paper guide firmly against the edge of the paper.
Small photos
Large photos
Print
Note If your software program includes a photo printing feature, follow the
instructions that are provided with the software program. Otherwise, follow these
instructions.
1. Open the photo in a software program that allows editing, such as HP Photosmart
software.
2. Open the Printer Properties dialog box.
3. Click the Printing Shortcuts tab.
HP Photosmart Software Help 15
Chapter 5
4. In the Printing Shortcuts list, click Photo Printing-with white borders, and then
select the following options:
– Print Quality: Normal or Best
Note For maximum dpi quality, go to the Features tab, and then
click Maximum dpi in the Print Quality drop-down list.
– Paper Type: An appropriate photo paper type
– Paper Size: An appropriate photo paper size
– Orientation: Portrait or Landscape
5. If necessary, change the HP Real Life technologies photo fix setting.
6. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
HP Real Life technologies photo fix
HP Real Life technologies photo fix enhances the quality of your printed photos.
In most cases, you do not need to change the Basic default print setting. The Basic
setting sharpens the images that you print, and improves the quality and clarity of low
resolution images, such as those downloaded from the Internet.
You can change the setting to Full if the images that you print are under exposed or over
exposed, contain dark areas or red eye, or have colors that appear washed out.
You can also set photo fix to Off if you prefer to edit the image manually in a software
program such as HP Photosmart software.
To change the HP Real Life technologies photo fix setting
1. Open the Printer Properties dialog box.
2. Click the Features tab.
3. In the HP Real Life technologies Photo fix drop-down list, select the appropriate
setting for the photo you are printing.
Exif Print
Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging
standard that simplifies digital photography and enhances printed photos. When a photo
is taken with an Exif Print-enabled digital camera, Exif Print captures information such
as exposure time, type of flash, and color saturation, and stores it in the image file. The
printer software then uses this information to automatically perform image-specific
enhancements to create outstanding photos.
To print Exif Print-enhanced photos, you must have the following items:
● A digital camera that supports Exif Print
● Exif Print-enabled photo software, such as HP Photosmart software
16 HP Deskjet D1300 series
To print Exif Print-enhanced photos
1. Open the photo in an Exif Print-enabled software program that allows editing, such
as HP Photosmart software.
2. Open the Printer Properties dialog box.
3. Click the Features tab.
4. In the Paper Type drop-down list, click More, and then select the appropriate photo
paper type.
5. In the Print Quality drop-down list, click Normal, Best, or Maximum dpi.
6. Select any other print settings that you want, and then click OK.
The printer software automatically optimizes the printed image.
Store and handle photo paper
Follow these instructions to maintain the quality of HP brand photo paper.
Storage
● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat
surface in a cool place.
● When you are ready to print, remove only the paper that you plan to use immediately
from the plastic bag. When you have finished printing, return any unused photo
paper to the plastic bag.
● Do not leave unused photo paper in the paper tray. The paper might start to curl,
which can reduce the quality of your photos.
Handling
● Always hold photo paper by its edges. Fingerprints on photo paper can reduce print
quality.
● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper
by putting it in the storage bag, and then gently bending it in the opposite direction
of the curl until the paper lies flat.
Photo paper should be flat before it is printed on.
Save money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set the
print quality to Normal.
HP Everyday Photo Paper is designed to create quality photos with less ink.
Note For higher-quality photos, use HP Premium Plus Photo Paper and set the
print quality to Best or Maximum dpi.
HP Photosmart Software Help 17
6
Print other documents
E-mail Documents Letters Envelopes
Postcards Index cards Labels CD/DVD tattoos
Transparencies Brochures Greeting cards Booklets
Posters Iron-on transfers
Printing tips: Minimize your cost and effort while maximizing the quality of your printouts
with printing tips.
Printer software: Learn about the printer software.
Print e-mail
Guidelines
Do not exceed the paper tray capacity: 80 sheets of plain paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place plain paper in the right side of the tray. The side to be printed on should face
down.
18 HP Deskjet D1300 series
3. Push the paper into the printer until it stops.
4. Slide the paper guide firmly against the edge of the paper.
Print
1. Open the Printer Properties dialog box.
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click General Everyday Printing or Fast/
Economical Printing, and then specify the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print documents
Guidelines
● For draft documents, use Fast/Economical printing.
● Save paper with two-sided printing.
● Do not exceed the paper tray capacity: 80 sheets of paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place plain paper in the right side of the tray. The side to be printed on should face
down.
HP Photosmart Software Help 19
Chapter 6
3. Push the paper into the printer until it stops.
Note The paper will extend over the edge of the tray.
4. Slide the paper guide firmly against the edge of the paper.
Print
1. Open the Printer Properties dialog box.
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click General Everyday Printing, and then specify
the following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4. Select the following print settings:
– Print Quality if you want a print quality other than Normal
– Print On Both Sides if you want to print on both sides of the paper
For more information, see Two-sided printing.
5. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print letters
Guidelines
● For information about printing an envelope for your letter, see envelopes.
● Do not exceed the paper tray capacity: 80 sheets of paper.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place plain paper in the right side of the tray. The side to be printed on should face
down.
Note If you are using letterhead paper, the letterhead should face down and
point toward the printer.
20 HP Deskjet D1300 series
3. Push the paper into the printer until it stops.
4. Slide the paper guide firmly against the edge of the paper.
Print
1. Open the Printer Properties dialog box.
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click Presentation Printing, and then specify the
following print settings:
– Paper Type: Plain paper
– Paper Size: An appropriate paper size
4. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print envelopes
Guidelines
● Avoid using envelopes that have the following features:
– Clasps or windows
– Thick, irregular, or curled edges
– Shiny or embossed coatings
– Wrinkles, tears, or other damage
● You can print a single envelope or multiple envelopes.
● Align the envelope edges before inserting the envelopes in the paper tray.
● Do not exceed the paper tray capacity: 10 envelopes.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place the envelopes in the right side of the tray. The side to be printed on should
face down. The flap should be on the left side.
HP Photosmart Software Help 21
Chapter 6
3. Push the envelopes into the printer until they stop.
4. Slide the paper guide firmly against the edge of the envelopes.
Print
1. Open the Printer Properties dialog box.
2. Click the Features tab, and then select the following print settings:
– Paper Type: Plain paper
– Size: An appropriate envelope size
3. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear in the Printer Properties
dialog box.
Print postcards
Guidelines
Do not exceed the paper tray capacity: 20 postcards.
Prepare to print
1. Slide the paper guide all the way to the left.
2. Place the cards in the right side of the tray. The side to be printed on should face
down and the short edge should point toward the printer.
3. Push the cards into the printer until they stop.
4. Slide the paper guide firmly against the edge of the cards.
22 HP Deskjet D1300 series
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