HP (Hewlett-Packard) DeskJet 9xx User Manual

Pingo-Photo RepPingo-Photo Rep

High Performance, Photo-Quality autoloading CD Printer

Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

All Rights Reserved. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Alea Systems, Inc. Alea has made every effort to ensure the accuracy of this manual. However, Alea makes no warranties with respect to this documentation and disclaims any implied warranties of MERCHANTABILITY or fitness for a particular purpose. The information in this document is subject to change without notice. Alea assumes no responsibility for any errors that may appear in this document. Alea, the Alea logo design and Pingo Photo and Pingo Rep are trademarks of Alea Systems, Inc.

Initial issue: July 2002 Current revision: 1.13 March 2003

Alea Systems, Inc. 10810 Guilford Road, Suite 103 Annapolis Junction, MD 20701 Tel: (301) 776-3754 Fax: (301) 776-7561 e-Mail: support@alea.com Internet: http://www.alea.com

Macintosh is a registered trademark of Apple Computer, Inc. Windows 95, 98 and Windows NT are registered trademarks of Microsoft Corporation HP is a registered trademark of Hewlett-Packard Company

User manual

Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

1. Introduction to the Pingo-Photo Rep system................................................................................................6

1.1 Software revisions................................................................................................................................6

2. The CD Printer module................................................................................................................................6

2.1 Specifications...........................................................................................................................................7

2.2 Compatibility.............................................................................................................................................7

2.3 System Requirements...............................................................................................................................7

2.4 Cable Requirements.................................................................................................................................7

3. Unpacking the CD Printer and Setting Up.......................................................................................................8

3.1 Unpacking.................................................................................................................................................8

3.2 Printing Environment.................................................................................................................................8

4. Understanding the Printer...............................................................................................................................8

4.1 Printable area using the Pingo Photo........................................................................................................8

4.2 Manufacturing and Testing the Printer.......................................................................................................9

4.3 Ink Cartridge Life......................................................................................................................................9

5. Getting Started...............................................................................................................................................9

5.1 Connecting the Pingo Photo for WINDOWS..............................................................................................9

5.2 Installing the Ink Cartridges.......................................................................................................................9

5.3 Installing the Printer Driver Software (WINDOWS-Parallel)........................................................................9

5.4 Installing the Printer Driver Software (Mac - USB)...................................................................................10

5.5 Graphics Applications.............................................................................................................................10

5.5 Using the Alea Systems Template Files..................................................................................................10

5.6 Recommended Print Settings..................................................................................................................11

5.7 Printing on Standard and Business Card Media......................................................................................11

5.8 Operation of the Pingo Photo printer.......................................................................................................12

5.9 User control panel...................................................................................................................................12

6. CD Template layout .....................................................................................................................................13

7. Printing with Diskus™ or Surething™ label software.....................................................................................14

8. Creating Templates and a Print Mask...........................................................................................................15

9. Troubleshooting the Pingo Photo..................................................................................................................18

10. Printer Maintenance...................................................................................................................................18

10.1 Using and Caring for your print cartridges.............................................................................................19

10.2 Replacing print cartridges .....................................................................................................................19

10.3 Storing Print Cartridges.........................................................................................................................19

10.4 Cleaning Ink Cartridges.........................................................................................................................20

11. Frequently Asked Questions About USB (Universal Serial Bus)..................................................................20

12. Support of Your Printer...............................................................................................................................21

13. Introduction to Pingo-Photo Rep.................................................................................................................22

14. The Pingo Rep robotics..............................................................................................................................22

14.1 System requirements............................................................................................................................23

14.2 Cable requirements...............................................................................................................................23

15. Unpacking and setting up the Pingo Rep....................................................................................................23

15.1 Connecting Pingo-Photo Rep to a PC...................................................................................................27

15.2 Align the CD Printer and run system diagnostics...................................................................................29

15.2.1 How the CDR carrier works.........................................................................................................30

15.2.2 Test the CD Picker switches...........................................................................................................30

15.2.3 Align the CD Printer........................................................................................................................32

16. Replacing ink cartridges.............................................................................................................................33

17. Starting the Pingo Rep Application.............................................................................................................35

17.1 Set up the Pingo Rep options:...............................................................................................................35

17.2 Start the autoloader..............................................................................................................................38

18. Troubleshooting Pingo Rep....................................................................................................................40

18.2 Pingo Photo Error list............................................................................................................................41

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Alea Systems Limited Warranty Alea Systems warrants to the original purchaser that Alea Systems's unmodified products, other than software,

shall be free from defects in material and workmanship for: 3 years for CD Printing Autoloading Systems excluding the CD-R duplication drives and any print engine which

has a 1 year warranty. This warranty excludes all collateral or consumable items* and commences upon the original purchase date of

such products from Alea Systems or an authorized Alea Systems reseller. Alea Systems software is provided "as is" pursuant to Alea Systems's separate Software License Agreement and Limited Warranty. This warranty is only valid if HP brand ink cartridges are used. The use of any other brand of cartridge will result in this warranty being void.

Alea Systems products requiring Limited Warranty service hereunder should be delivered to a Alea Systems authorized service organization with proof of purchase within the applicable warranty period. Upon receipt of products covered by this Limited Warranty, Alea Systems will, at its option, repair or replace the defective system parts at no cost to the customer.

Alea Systems offers two options at no cost to the customer regarding the CD-R duplication drives. You must choose from the following options:

Send in the drive(s) to Alea Systems for repair, (repairs take approx. 4-6 weeks). Exchange the drive(s) for a refurbished CD-R drive.

There is no cost to the customer except the cost to ship their non-functional item to Alea Systems. All returns of Alea Systems products require a return material authorization (RMA) number, which can be obtained by calling Alea Systems Customer Support with a complete description of failure and error messages. If products are returned by mail, the customer agrees to insure the products or assume the risk of loss or damage in transit. The customer also agrees to prepay shipping charges. Standard warranty turnaround is 4-5 days, except duplication drives (see above). Warranty coverage includes the cost to return the repaired or exchange item via 2 day on part replacements, 3 day on systems and Fed Ex Int'l for shipments outside the US or Canada. This Limited Warranty does not cover the following: (a) routine preventive maintenance, adjustments and cleanings described in the user documentation; (b) any condition necessitating repair or replacement of products that result from (1) operator error, accident, or misuse, (2) damage to the product, (3) improper maintenance, (4) improper physical environments, or (5) the customer's unauthorized alteration, modification, or repair of such products; (c) any failure or defect not reported to Alea Systems within five business days after its occurrence; or (d) any failure or defect determined by Alea Systems not to have resulted from a defect in materials or workmanship.

IMPORTANT NOTICE REGARDING PERSONAL COMPUTERS: Alea Systems expects that its customers utilize prudent hard drive data back up systems and routines. If a

Personal Computer ("PC") purchased from Alea Systems requires warranty repair work or warranty replacement, Alea Systems does not and will not provide any hard drive data retrieval, recovery, transfer or back-up services. Please back up your hard drive before returning a PC to Alea Systems for such warranty repair or replacement. This warranty expressly excludes liability for lost data.

THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY AND THE SOLE AND EXCLUSIVE LIABILITY OF ALEA SYSTEMS IN CONNECTION WITH ALEA SYSTEMS'S PRODUCTS AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES OF ALEA SYSTEMS OTHER THAN AS

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

EXPRESSLY SET FORTH HEREIN. NO ALEA SYSTEMS DISTRIBUTOR, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. IN NO EVENT WILL ALEA SYSTEMS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE ALEA SYSTEMS'S PRODUCTS, INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR OTHER MONETARY LOSS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION, OR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM, EVEN IF ALEA SYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

FCC Interference Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operations.

Only peripheral computer I/O devices, terminals, printers, etc., tested and complying with Class A limits should be attached to this device with shielded I/O cables.

Finally, any changes or modifications to the equipment by the user not expressly approved by grantee or manufacturer could void the user's authority to operate such equipment.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

1. Introduction to the Pingo-Photo Rep system

The Pingo Photo system is comprised of three subsystems:

• The CD Printer module

• The Pingo Rep autoloader

• The Pingo Rep control software for Windows

1.1 Software revisions

1.13 The Pingo Rep is now able to print from .PRN file.

1.10 First release of the software

2. The CD Printer module

The Pingo Photo by Alea Systems, inc. is a PC controlled state-of-the-art, tabletop color ink jet printer for printing on the surfaces of printable-surfaced, recordable compact discs. The printer delivers professional CDs without the costs and efforts associated with the silk screen process. With the Alea Pingo Photo , image files are printed directly onto ink-jet printable CD-R media as they appear on the computer screen.

The heart of the Pingo Photo is a modified Hewlett-Packard DeskJet 9xx, 2400 x 1200 DPI ink jet printer engine. The modifications include increasing the "paper thickness" to accommodate the thickness of a CD-R disc and providing the means to properly position a printable CD-R when the printer normally would load a sheet of paper. Load control is derived from the printer's movements; therefore, no special software is required. Any program or system that will print using the HP printer drivers will operate the Pingo Photo. The printer controller functions are totally independent of the data stream between the computer and printer.

The Pingo Photo is controlled by a Windows-based computer running any desktop application with printer output capability. This manual describes the exact placement of text and objects for proper print output to the Pingo Photo. While paint, draw, illustration and page layout applications are best for print output, any application with location-specific output control will work.

The CD-carrier mechanism is designed for precise operation and close-tolerance print placement. Please note that many images, logos and pictures are protected by copyright laws in many countries around the

world. Unauthorized printing is the responsibility of the operator and the manufacturer does not bear any responsibility for the way the equipment is used.

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2.1 Specifications

Black print resolution: up to 600 DPI with black pigmented ink Color print resolution: up to 2400X1200 using premium photo coating Print Heads: HP PhotoREt ink jet technology Printer Model: HP DeskJet 9xx All needed HP printer drivers are included Interface: 8-bit bi-directional parallel, USB Media: CD-R with inkjet printable surface Print repeatibility: ± 0.002inches Dimensions: 17"W x 19"D x 8"H Weight: 19 pounds Power: 110/220 VAC universal input power Ink cartridges: Black: HP C6615d , Color: HP C6578 (D:19ml, A:38ml)

2.2 Compatibility

The Pingo Photo printer functions as any desktop printer and will therefore print from any application. The option to use templates, masks and layers with some applications will provide easy print setup with graphic images and allow placing of graphic images within the confines of the CD-R's printable surface.

Print location templates are supplied for popular applications. The templates are files saved with wire frames or masks identifying the printer print area. The templates provided on the CD that is shipped with the printer may vary depending upon popularity and consumer demand.

2.3 System Requirements

Any computer with a parallel port or USB port can be used to control the Trace Affex CD-Artist. Depending on the user's requirements, application programs used with the printer may vary from high end graphics to simple page layout and word processing programs. Generally, when the print command is issued, the file to be printed will be spooled to the hard drive allowing the printing to execute as a background operation, with other computer operations returned to the user. Better performance will be attained if at least 100 MB of hard disc space and 128 MB of RAM are available on the computer. Applications using extensive graphics operations will require substantially more memory based on the size of the images being printed. High end graphics professionals will often require 200-400 MB of RAM in a PC.

HP printer drivers are included for Windows operating systems. Mac drivers can be obtained by calling Alea Systems Technical Support at (301) 776-3754. No other special software is required.

2.4 Cable Requirements

The Pingo Photo CD Printer is connected to the PC by one cable: One standard parallel cable: DB25M/Centronics 36M shielded

or One Universal Serial Bus cable (USB) (not supported by Pingo REP)

Note: The power is auto switching to accommodate both 110 VAC and 220 VAC power requirements.

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3. Unpacking the CD Printer and Setting Up

Included with the Pingo Photo color CD Printer should be the following items: * Alea CD that includes the following:

Pingo Photo Manual CD and Business Card Print Templates Sure Thing Label Software Diskus label software HP Printer Driver Software for PC * HP Ink Cartridges (one combined color and one black starter cartridge) (Replacement C6578 for color and C6615 for black) * Printer Cable * Power Cord

3.1 Unpacking

1. Carefully remove the unit from its shipping container. Save all packing material.

2. Once the unit is out of the shipping box, remove the protective plastic covers and the tape securing the print tray, the cover and the print heads.

PACKAGING NOTE: Please save the packaging materials your printer was shipped in. It's very important to use the same packaging to avoid possible damage during shipment, should you need to move the unit to another location.

3.2 Printing Environment

CD-R printing is a process involving sophisticated and sensitive equipment that is affected by its environmental surroundings. To ensure the best results, Alea recommends that you take the following factors into consideration when choosing a place to operate CD-R printing equipment. By adhering to these guidelines, your print quality criteria should be achieved.

The site chosen should have the following conditions:

• stable and ample electrical power (unstable power may cause equipment failure)

• adequate air circulation

• a relative humidity from 40%-60%, non-condensing

• ambient temperature from 59ºF to 77ºF (15ºC-25ºC)

• print media should be stored and acclimated for a minimum of 24 hours at 59ºF to 86ºF (15ºC-30ºC) and 20%-60% RH

• be free of food and drink. The operator handling the CD-Rs should always do so with clean, lint-free gloves approved for CD handling. Do

not touch either surface with bare hands. Fingerprint oil on the disc will prevent absorption of ink and be visible on the finished product

4. Understanding the Printer

4.1 Printable area using the Pingo Photo

The Pingo photo is designed to print on ink jet printable CDs carried by the tray. The approximate printable area must be defined in all applications used with the Pingo Photo. The area is defined within the portrait letter page settings of the HP page setup dialog box. Any characters or graphics appearing beyond this area should be blocked out with a printable white mask so they will not be printed. Any real print characters appearing on either side of the defined area will cause ink to be deposited on the tray. If ink is deposited on the tray, it must be

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

cleaned (simply wipe the ink off with a moist towel) before the CD is re-introduced into the printer. Failure to follow this procedure may result in damage to the CD-Rs.

The dimensions of the printable area on different media varies significantly from brand to brand. For accurate print placement, templates and masks must be adjusted for each type of media used. Fig. 4-1 depicts the basic placement and printable area that can be used as a starting point to develop a new print mask. Check the specific media dimensions against those above to modify or create application masks. See Section 5 for additional information on creating a print mask.

4.2 Manufacturing and Testing the Printer

To ensure proper coordinated functioning of the significant electronic and mechanical modifications and additions made to the HP printer engine, the printer has been loaded with ink cartridges and actual print tests have been made before packing for shipment. You will notice ink remnants from this print-testing, but the printer has never been used other than for performing these necessary quality assurance tests

4.3 Ink Cartridge Life

Ink cartridge life is a direct function of the print content. The HP DeskJet Printer uses a color cartridge and a black cartridge. The cartridges can be replaced independently to reduce cost. Although the actual quantities of CDs produced will vary widely based on image content and color requirements, for CDs with nominal ink coverage for text and a logo, the cartridges may last up to 500 discs. Full bleed printing where the ink covers 100% of the disc surface may yield as little as 50 CDs from a color cartridge.

The printer will monitor ink usage and provide low-ink warnings and stop the printer when it senses it is out of ink. This is a reasonably good indicator and should be followed.

5. Getting Started

Before actual CD printing can begin, there are several steps to be completed:

5.1 Connecting the Pingo Photo for WINDOWS

Connecting the Pingo Photo to a desktop computer is no different than connecting any other printer. The Pingo Photo is based on the HP DeskJet 9xx ink jet printer and comes with a standard parallel printer cable (USB cable is optional). Please note that the parallel cable is not a SCSI interface cable!

SPECIAL NOTE: It is highly recommended to use the parallel cable connection as the primary connection for the Pingo Photo printer. This will eliminate the possibilities of communication errors between the printer and PC.

With power to both the Pingo Photo and computer turned OFF, connect the parallel cable or USB cable to the computer and then to the printer. Plug in power cord.

5.2 Installing the Ink Cartridges

Turn the printer power on using the printer's power switch. Remove the vinyl tape from both ink cartridges. Open the top cover and insert ink cartridges. Close cradle latch, then close top cover. DO NOT TOUCH OR REMOVE COPPER STRIP ON PRINT CARTRIDGES.

5.3 Installing the Printer Driver Software (WINDOWS-Parallel)

The print driver is located on the Compact Disc labeled Pingo Photo found in the accessory kit. DO NOT run virus protection or other software programs when installing your printer software. Turn on your

computer and wait for Windows to start.

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Automatic installation: In the Drivers/PC driver directory of the distribution CD, double click on

"install_cda_lpt1.bat". This will install the CD Printer to the LPT1 parallel port. This procedure install the CD Printer driver for Windows NT using parallel connection:

All OS - 1284(Parallel) connection Note: This installation method does not support printer status

• Click Start - Settings - Printers - open Add Printer

• `Add New HW Wizard' window appears

• Configuration (typically My Computer), Click Next

• Port (typically LPT1), Click Next

• Model - Have Disk...

• Browse... (cdrom folder) - enu\drivers\win9x_me\hpfCDAx.inf (Win 95, 98, ME)

enu\drivers\win_nt\hpfCDAn.inf (Windows NT4) enu\drivers\win_2k\hpfCDAk.inf (Windows 2K)

• Select the Pingo Phot model from the drivers listed All OS automatic installation:

5.4 Installing the Printer Driver Software (Mac - USB)

Copy the compressed file, PingoPhoto.set, from the Mac folder located on the PowerPrinter CD-ROM to your local hard drive. Double click on the file to start the decompression. The application, Pingo Photo 4.31 Installer, will now appear. Double click on it to start the installation. Follow the instructions shown to complete the installation. Once installed, go to the chooser to select the printer for printing. You are now ready to begin printing.

5.5 Graphics Applications

A graphics application will be required to use the Pingo Photo printer. Any computer software application can be used to print on a CD. Applications which allow position control (such as graphics applications, e.g. Adobe Illustrator, Corel Draw, Surething, etc.) will be the easiest to use. If you do not have a graphics application, included is a 30 day trial version of SureThing software (for PC users only) and the Diskus software (for PC users only) which is located on the Compact Disc labeled Pingo Photo.

The Pingo Photo printer comes with templates for use with several graphics applications. They consist of background guides, and where possible, a top-layer mask to block out everything except for the printable surface of the CD-R. We assume that if you choose to use one of the template files provided that: 1) you are a registered user of the graphic application for which the template applies; and 2) you have a working knowledge of the application. The template files are located on the Compact Disc labeled Pingo Photo.

Included templates: Adobe Illustrator, Adobe PhotoShop, CorelDraw and Canvas.

5.5 Using the Alea Systems Template Files

To use the template files provided, simply copy them from Compact Disc labeled Pingo photo to the place on your hard drive where documents are stored (for example a directory entitled "My Documents".) Follow the directions on the "Readme" file that came with the templates. To make your own template, refer to section 5. You may have to adjust your template's placement to fit your printer's specific printing characteristics. This entails moving the background guides, and in some cases the "mask layer" as well. See Fig 4.1 for approximate printable area that must be defined in all applications used with the Pingo Photo.

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Before the Adapter is

After the Adapter is

5.6 Recommended Print Settings

The Pingo Photo printer has a wide variety of settings that can enhance images, colors, and text. As a minimum quality setting, it is recommended to use any Photo Coat setting as the media type and "Normal" or "Best" for print quality. Additional changes can be made by selecting the Advanced Tab to adjust the sliders for Saturation, Brightness and Color Tone.

5.7 Printing on Standard and Business Card Media

The Pingo Photo offers printing on both 120mm standard size CDs and optional 63mm business card CDs. The CD print surface needs to be ink jet compatible. An optional business card tray insert and clamp adapter is available with each Pingo photo printer to accommodate business card CD printing.

To print on either media type, the media should be loaded printable side facing up. To print on CD-R media place the disc in between the 3 metal tabs and send the print job to the printer. For multiple prints, an operator will need to remove and replace each CD as it is completed. The printer will automatically detect the next disc as it is placed on the carrier tray.

To install the components to print on business card CD's do the following and see diagrams below:

• Place Clamp Adapter on the Carrier Tray so that the open circle on the adapter fits over the holding pin that rises up from the rectangler cut out where the clamp adapter will lay.

• Place the Business Card Insert on the Carrier Tray so that the tabs on the insert are lined up to slide under the square Carrier Tray holes to hold it in place. The smaller holes on the left side of the insert should click into place over the small, raised circles on the Carrier Tray.

placed on the tray

To remove the business card tray, slightly lift up on the tray from the lower left corner with your left hand. While lifting, slightly pushing to the right with your index finger. Page

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5.8 Operation of the Pingo Photo printer

When the print image and page setup preparations are complete, load a printable CD-R (the CDs must be coated with an ink absorption layer specifically designed for ink jet printing - most major manufacturers offer printable surface CD-Rs in white and silver) into the tray. Verify that the printer is on and ready. Define your print settings (see Section 4.5) and issue the print command. The print image will spool to the system hard disk drive and then begin sending data to the printer. As the printer receives the image data, a load paper command will be issued and the printing will begin.

5.9 User control panel

buttons and lights

The Pingo Photo CD Printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer.

1. Cancel button 2. Print Cartridge Status light and symbol 3. Resume light and button

4.Power button and light

1. cancel button

Pressing this button cancels the current print job.

2. print cartridge status symbol and light

The light above the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed.

3. resume button and light

The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing.

4. power button and light

The Power button turns the printer on and off. It takes approximately five seconds for the printer to turn on after you press the Power button. The green light above the Power button flashes when printing is in progress.

Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power

strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure.

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DO NOT PLACE ANY

6. CD Template layout

2.700"

8.400"

4.25"

4.724"

PRINTABLE IMAGE OR TEXT BELOW THIS LINE

Fig. 4-1 CD print placement referenced to 8.5 X 11 inch letter page.

The printable area size shown is maximum possible. Actual print area will vary with media type.

Page placement dimensions vary between applications.

Business card CDs (63mm X 80MM) use exactly the same print center coordinates for each printer.

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7. Printing with Diskus™ or Surething™ label software

Please refer to the documentation suplied with the lagel design software

The Diskus software is shown on the desk top as follows:

The Sure Thing software is shown on the desk top as shown below:

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8. Creating Templates and a Print Mask

The Pingo Photo is supplied with print mask files for some of the more popular graphics applications. If you are not able to use a supplied mask or need to modify a mask for a different media size, the following procedure can be used as a guide. These instructions are intentionally "generic" in that they do not use the terminology and procedures of any specific graphics application. Therefore, the following process requires a working knowledge of the particular application being used. Refer to the application user's manual if in doubt about how to implement any of the instructions provided.

The following steps will work for applications that support "layers" and allow control (such as separate viewing and printing) of the layers. The mask will allow additional layers with print content to be added beneath the mask, such that the mask crops any content that extends beyond the edges of the disc.

1) Start with a new file in the target application.

2) Configure the page to letter and portrait orientation.

3) Display the layers used in the application; name the first layer "Non Printing Mask".

4) Measure the printable inner and outer diameters of the media to be used.

5) Create concentric circles of the diameters to be used and position them on the page approximately as shown in Fig. 4-1, "CD Print Placement". Use one-point lines and no fill. See Fig. 5-1.

Fig. 5-1 Two concentric circles on the Non Printing Mask layer

6) Print several test discs to confirm proper placement of the circles on a CD (either right on or just beyond the outer edge of the printable area - it may be desireable to make a slightly smaller circle first to establish concentricity and then enlarge it). Make any necessary adjustments to the diameters or placement; maintain concentricity. (It may be desireable to make several masks with different diameters to accomodate different media - these can reside on different layers or in different files). When properly positioned, the circles will become the core components of the mask. At this point, the circles can be used as templates which will be either deleted or selected as non-printing objects prior to printing.

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Fig. 5-2 Properly placed concentric circles with rectangle mask

7) Create a square larger than the diameter of the larger circle and place it so that there is about a half inch of space on all sides between the circle and square (Fig. 5-2). The square should not extend more than 5.60 inches below the top of the page.

8) Select both the outer circle and the new square/rectangle objects.

9) Using the appropriate object combination tool, combine the two objects so the common area is removed allowing anything in the background or on layers below the current one to show through.

10) Send the new object to the background of its layer. Select the center hole circle. Select a fill color and delete the line (or make the line color white). Mark the layer for viewing only and not printing (Fig. 5-3). Group the objects and note their coordinates (it may be possible to lock or fix the layer so it cannot be accidently changed).

Fig. 5-3 Non Printing layer mask with background color

11) Copy the grouped object to the clipboard

12) Create a new layer and place it below the Non Printing Mask; name this layer Printing Mask.

13) Paste the grouped object from the clipboard on the layer. Move it so that the coordinates match those noted previously. This can be done with the arrow keys but will be more accurate to do it by the numbers. (see Fig. 5-

14) Change the fill color of each object on the Printing Mask layer to white and select the layer to be visible and to print (it may be possible to lock or fix the layer so it cannot be accidentally changed).

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Fig. 5-4 White printing mask layer aligned with non-printing layer

15) Create a new layer and place it below the Printing Mask layer; name this layer CD Content, set it to be visible and to print.

16) Place some graphics or text on the CD Content layer (Fig. 5-5).

Fig. 5-5 Square content masked by both printing and non-printing layers

17) Save the file for future use (Fig. 5-6).

18) Print the image to the Pingo Photo and review the results.

Fig. 5-6 A finished file Using layers to print to a CD is summarized in Fig. 5-6. Note the layers shown on the screen. The top layer is non printing, the next layer down is a white mask and the layer below is content.

For convenience, it may be desireable to keep different CD images using the same mask on different layers and only select the layer for viewing and printing when desired.

Further, it may be desireable to create different printing mask layers for different media and select the appropriate layer for the media to be printed. (This can be accomplished with multiple files also.) Once set up, the mask will not change.

Similiar setups can be created and saved for each application, which may be used with the Pingo photo. Business card CD templates can be created in the same way. For 63mm X 80mm business cards, use 61mm

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9. Troubleshooting the Pingo Photo

If an error condition occurs, the correct approach to resolve the problem will minimize the time lost and the unlikely occurrence of damage to the Pingo Photo. The following conditions have occurred during development and testing. In most cases the condition described requires operator intervention. If a condition persists, call Customer Support at (301) 776-3754 for the latest solution.

1. Blinking Light over the Paper Symbol: An error has occurred.

• Delete the print job from the print queue, power off the printer and unplug it.

• After 5 seconds with no power connection, plug the printer back in. The printer will recalibrate by moving the

tray in/out of the print area.

• If error repeats, try unplugging again until the printer returns to a solid green power light.

2. Printer shows print job pending _ nothing is happening:

• Delete the print job from the print queue, power off the printer and unplug it.

• After 5 seconds with no power connection, plug the printer back in. Printer will recalibrate by moving tray

in/out of the print area.

• If error repeats, try unplugging again until the printer returns to a solid green power light.

3. CD Tray stops in the middle of printing: Memory management is insufficient for the size of the file being printed. Enable the Low Memory Mode located on the advanced tab in the printer driver.

4. Ink prints light lines across the disc: Clean print head at next available opportunity. See maintenance section of this manual for print head cleaning instructions.

5. Print image is misregistered on disc: Review template and/or mask setup. Adjust as required.

6. Ink smears off the disc: Try another media type (i.e., Photo Coat, Glossy).

7. Poor print quality:

• Try increasing the print quality to Best.

• Change media type and/or adjust the settings in the Advanced Tab for Saturation, Brightness and Color

Tone.

8. Print job cancelled in mid print; printer stopped but did not eject the disc:

• Turn off the power button.

• Let it sit for one minute and turn the power back on. The disc should be ejected.

10. Printer Maintenance

The Printer will provide many hours of service with minimal maintenance. Alea systems suggests the machine be kept clean of any obvious dirt and debris. Because the printer ejects ink onto the CD's in a fine mist, ink will eventually appear on the printer case. Follow the cleaning instructions provided below:

To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. DO NOT use household cleansers or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printers exterior surfaces with a soft cloth moistened with water.

DO NOT clean the interior of the printer. Keep all fluids away from the interior. DO NOT lubricate the rod on which the print cartridge cradles move. Noise is normal when the cradles move

back/forth.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

10.1 Using and Caring for your print cartridges

The print cartridge status light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge related problem, the Print Cartridge Status Light will continue to flash.

To check the status of your print cartridges, open the lid and watch where the cartridge carrier stops. There are 5 icons on the plastic bar of the printer:

1&2 cartridges are empty 3&4 cartridges are semi full 5 cartridges are full

10.2 Replacing print cartridges

Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are:

BLACK HP C6615d SERIES TRI-COLOR HP C6578 SERIES

When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle.

Open the top cover and raise the cradle latch. Replace the ink cartridge. Warnings:

DO NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, DO NOT remove the copper strips. These are required electrical contacts.

10.3 Storing Print Cartridges

To maintain excellent print quality from your print cartridges:

· Keep all print cartridges in their sealed packages at room temperature (60-78° F or 15.6-26.6° C), until you are ready to use them.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

· Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged.

· If you store an unsealed print cartridge, do so in an airtight plastic container.

· Do not unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position.

WARNING: Use only the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector or a wall mounted outlet switch to turn the printer on and off may cause premature failure.

10.4 Cleaning Ink Cartridges

Clean the print cartridges if your printed CD is missing lines or dots, or if it contains ink streaks. The print cartridges can be cleaned by a pressing the front buttons in a certain sequence. There are a couple levels of cleaning that can be accomplished.

Level 1: Hold the Power button down, press the cancel (X) button twice. Release the Power button. Level 2 (If Level 1 isn't enough): Hold the Power button down, press the cancel (X) button twice and the form

feed button (middle button) once. Release Power button. Level 3 (If Level 1 isn't enough): Hold the Power button down, press the cancel (X) button twice and the form

feed button (middle button) twice.

11. Frequently Asked Questions About USB (Universal Serial Bus)

[Note: This option is only available in Windows 98 What is USB? Universal Serial Bus (USB) makes it easy to connect devices to your computer without having to open your PC.

USB uses a standard port and plug combination for connecting devices like printers, modems, scanners, and digital cameras. It also offers the benefit of being able to easily add, remove, and move devices.

USB is an option to customers who want to print from Windows 98 across the USB cable. If your computer's USB port is enabled and properly set up, you can connect your Pingo Photo to it or a chain of USB devices via a USB cable. USB is not the recommended method of connection.

SPECIAL NOTE: It is highly recommended to use the parallel cable connection as the primary connection for the Pingo photo printer, this will eliminate the possibilities of communication errors between the printer and PC.

How can I determine if my computer's USB port is enabled? First, follow the printer installation instructions. If you don't see the Add New Hardware Wizard screen after

connecting your printer to your computer, perform these steps:

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

1. In Windows 98, click Start ®Settings®Control Panel.

2. Double click the System icon.

3. Click the Device Manager tab.

4. Click the plus (+) icon next to the Universal Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you have multiple hubs

on the USB chain, try connecting your printer to a different hub or to another USB device. Also, make sure the cable connections are firm. (USB hubs are hardware devices into which you can plug multiple USB cables).

If you do not see these devices listed, refer to your computer's documentation or contact the manufacturer for more information on enabling and setting up USB. Remember, you can always use a parallel cable to connect your CD-Artist V to your computer.

I accidentally cancelled the USB installation the first time I connected my Pingo Photo to my computer. How do I get it to appear again?

To redisplay the USB installation screens:

1. Disconnect the USB cable from the Pingo Photo.

2. Insert the printer software CD (labeled Pingo Photo) into your CD-ROM drive.

3. Click Start®Run.

4. Browse to your disk drive, select Setup, then click Open.

5. The setup.exe file will appear in the dialog box. Click OK.

6. Select the Remove Pingo Photo driver option.

7. Connect the USB cable to your printer again. The USB installation screen should appear again

12. Support of Your Printer

If you need help using your Pingo Photo printer, please contact Alea Systems Customer Support (301) 776-3754 or e-Mail your questions to: support@alea.com

Look for more updated information on our website at www.traceaffex.com in the Support section. Be sure to have this manual handy and have the following information available so that we can more easily help you diagnose the problem:

• Description of error message, condition, or problem

• Printer serial number (on the back near power cord)

• Information about your system (such as when purchased, from whom and what operating system you are using).

Alea Systems Customer Support offers factory service, spare parts, maintenance and support contracts. For more details, contact your dealer or Alea Systems directly.

Alea Systems offers time and materials repair of the printer and replacement of parts. The printer carries a six month limited warranty. After the limited warranty expires, a minimum bench fee for any repair or maintenance of the printer applies. Parts costs are not included in the bench fee. Labor in excess of the bench fee may be

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

required, but will only apply with prior notification to the customer. Call or email for current bench fees and labor rates.

13. Introduction to Pingo-Photo Rep

The heart of the Pingo Photo is a modified Hewlett-Packard DeskJet 9xx,2400 x 1200 DPI ink jet printer engine. The modifications include increasing the "paper thickness" to accomodate the thickness of a CD-R disc and providing the means to properly position a printable CD-R when the printer normally would load a sheet of paper. Load control is derived from the printer's movements; therefore, no special software is required. Any program or system that will print using the HP printer drivers will operate the Pingo Photo . The printer controller functions are totally independent of the data stream between the computer and printer.

The Pingo Photo is controlled by a Windows-based computer running any desktop application with printer output capability. This manual describes the exact placement of text and objects for proper print output to the Pingo Photo . While paint, draw, illustration and page layout applications are best for print output, any application with location-specific output control will work.

world. Unauthorized printing is the responsibility of the operator and the manufacturer does not bear any responsibility for the way the equipment is used.

14. The Pingo Rep robotics

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14.1 System requirements

HP printer drivers are included for Windows operating systems. Mac drivers can be obtained by calling Alea Systems Technical Support at (301) 776-3754. No other special software is required.

14.2 Cable requirements

The Pingo Photo Rep is connected to the PC by three cables:

• Data Cable: One standard parallel cable: DB25M/Centronics 36M shielded or One Universal Serial Bus cable (USB).

• Automation control serial cable: one cross-linked DB9 F/F cable to COM1

• CD Printer tray control serial cable: one cross-linked DB9 F/F cable to COM2

Note: If your system is only equipped with USB, you may use standard USB/Serial converters to convert USB to serial port.

15. Unpacking and setting up the Pingo Rep

The Pingo Photo Rep system is shipped to you packed into three boxes. One wooden box holds the Robotics, one wooden box holds the Head and a conventional carton box holds the CD Printer.

You should save the boxes after you have installed your Pingo Photo Rep. Our boxes and its packaging material were designed and tested to ensure that your Pingo Photo Rep can endure rough treatment and still arrive in working order.

We advise you to hold onto your box in case you ever need to return your Pingo Rep for any reason. If the Pingo Rep or its components care improperly packed, the standard warranty is void.

Since, we cannot be held responsible for any damage that your Pingo Photo Rep may suffer during shipment, we invite you to return it to your supplier by the best possible means of transportation.

We believe your Pingo Photo Rep will be most secure only if shipped in an Alea wooden box. When you receive the Pingo Photo Rep, make sure that:

1 - the shipping box does not have dents or visible damages; 2 - what you have received is conforming to the packing list; 3 - there are no damages to the Pingo Photo Rep and/or its accessories.

In case of damages or if some parts are missing, contact immediately your supplier and/or your shipping agent.

To unpack the Pingo Rep main unit, take the top 6 screws out and remove the wooden lid. As shown below. User manual

Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

These bottom screws

While re packing the Head, push the carrier to your

Foam bar

Take the top foam out and free the main unit. If you want to keep the wooden box unfolded, take the main unit out of it. If you want to keep the wooden box folded (to save space), take the bottom 6 screws out, lift the wooden frame and fold it.

Wooden frame

(6) hold the wooden frame to its skid

To unpack the Pingo Rep Head, take the top 4 screws out and remove the wooden lid. As shown below.

Gently take the top foam out and free the Pingo Rep Head. If you want to keep the wooden box unfolded, take the head out of it. If you want to keep the wooden box folded, take the bottom 4 screws out and lift the frame and free the the head.

right till the carrier stop. Please make sure that the tip of the beak does not touch the wooden wall. Insert the foam bar “A” and tight the screws on the

“A”

wooden lid.

This beak must be straight.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Inspect the head to find any damage that may have been caused by transportation. The proper shape of the head is shown above.

• Remove the 4 screws securing the top cover to its base

• Lift the Pingo Rep top cover and place it flat on the desk/table

• Take the CD Printer out of its box and place it over the Pingo Rep base top corner

• Locate the CD Printer position adjusting plate and the pins.

• Take the CD Printer with both hands and position it carefully on the bottom of the Pingo Rep base.

• Make sure that the CD Printer holes slide over the adjusting plate pins as shown below.

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CD Printer position adjusting plate screws(2)

CD Printer locking holes

• Gently try to move the CD Printer to verify that its sits firmly on its base.

• Take the Pingo Rep top cover and put it back on its base.

• Mount and tight the hand screws.

CD Printer position adjusting plate and pins (2)

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Printer status connector (DB9)

Power connector

15.1 Connecting Pingo-Photo Rep to a PC

Printer connector (Parallel and USB)

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Status and tray control port USB and Centronics

Robotics control port

Head cable connects between

USB and Centronics

Printer port

Printer connector

(connect to PC COM 2 port with a DB9 F/F cross linked modem cable)

(connect to PC COM 1 port with a DB9 F/F null modem cable)

Head and base connectors

Power connector

Printer connector

Pingo Photo Rep

COM2 COM1

1. Connect the serial cable between the PC COM1 and the Pingo Rep Head control connector.

2. Connect the serial cable between the PC COM2 and the CD Printer DB9 connector.

3. Connect the printer Cable.

4. Power on the CD Printer and the Pingo Rep first, then the PC.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

15.2 Align the CD Printer and run system diagnostics

Before the Pingo Photo Rep can be successfully operated you have to verify that:

• Power cord is inserted in its receptacle

• CD Printer, COM1 and COM2 cables are properly connected to the PC and to the Pingo Rep.

• The Pingo Rep program has been successfully installed in you Windows 98, ME, XP, 2000 or NT

To start the Pingo Rep system, please follow this sequence:

• Switch the Pingo Rep power on.

• Switch on the power to the printer.

• Turn on the computer and get to the desk top.

• From the desktop of the computer, click the Pingo Rep icon

Pingo-Photo Rep.LNK

• The Pingo Rep application screen will now be displayed:

• If the Pingo Rep is unable to detect the hardware, the following screen is displayed:

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

This button is used to open or This button is used to reset

Use the arrows to move

1155..22..11 HHooww tthhee CCDDRR ccaarrrriieerr wwoorrkks

The Pingo Rep carrier sub system (the beak) is responsible for moving the CDR from any element to any other element of the system. The head sub system is comprised of driving wheels, sensors and switches.

Three switches are used to:

- CD GRABBER SWITCH: this switch is used to inform the head controller that the beak has reached the surface of the CD. Whenever the tip of the beak reaches the CD, the grabber opens and lifts the CD from the CD magazine or from the CD Writer/CD Printer tray.

- FREE PATH SWITCH: this safety switch senses any obstacle that the beak may find while traveling from the top to the bottom of its path. If the path is obstructed, the beak motion is stopped at once.

- LOST CDR SWITCH: this switch is located inside the head and it is activated when the CD Grabber does not hold the CD and snaps open. This happens when there no CD left in the CD Magazine.

1155..22..22 TTeesstt tthhee CCDD PPiicckkeerr sswwiittcchheess.

It is very important for a reliable and dependable operation of the Pingo Rep that the CD is dropped properly centered on the center of the CD Printer tray. To center the CD Printer, select the Tools/Calibration option.

The screen will now read:

the CD picker up/down or left/right

• Place one disc in the input CD Magazine (first magazine on the right hand side of the CD Printer tray).

• Move the CD Picker tip into the CD hub.

• To grab the CD, close the CD Picker.

• Place the CD on the open tray of the CD Printer. Verify that the CD is properly centered on the tray as

Depicted below. If necessary, release the CD Printer alignment screws and center the tray.

User manual

close the CD picker. Use it only when the tip of the Pingo Rep beak is inserted in the CD hub.

the Pingo Rep controller

Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Free-path/lost-CD

CD grabber switch

To test the switches, please follow the instructions below:

Test the CD GRABBER SWITCH

Click on the Down arrow button to move the head down. While the beak is traveling down, push the little plastic pin up as shown below. You should get the "DISK FOUND" message.

Test the FREE PATH SWITCH

Click on the DOWN ARROW button to move the head down toward the center of the INPUT magazine or any CD Writer/CDR Printer tray where you have already placed a CDR. While the beak is traveling down, press the tip of the beak upward as shown below. The beak motion will stop at once and the CD Picker will be retracted

immediately. You should get the message: NO FREE PATH TO MOVE

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Test the LOST CD SWITCH

While the Pingo Rep is in running the SELF TEST cycle, hold the CD down with two fingers while the CD picker attempts to grab it. The CD Picker will attempt to grab the CD twice. If it fails, you should get the message: DISK LOST.

1155..22..33 AAlliiggnn tthhee CCDD PPrriinntteer

• Place one disc in the input CD Magazine (first magazine on the right hand side of the CD Printer tray).

• Move the CD Picker tip into the CD hub.

• To grab the CD, close the CD Picker.

• Place the CD on the open tray of the CD Printer. Verify that the CD is properly centered on the tray as

Depicted below. If necessary, release the CD Printer alignment screws and center the tray.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

CD fixed centering

READ CAREFULLY: Make sure the

pins

CD holding finger

CDR is dropped in the center of the CD Printer tray. If necessary to align the tray to the beak, move the printer slightly Front/Back or Right/Left till the beak enter the CDR hub freely.

• Close the tray.

• Open the tray.

• Move the CD picker tip back into the CD hub. Close the CD Picker and move the CD back into the input CD

Magazine.

16. Replacing ink cartridges

• Remove the four hand screws and gently pull the top cover toward you till it stops.

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• While the power is on, lift the CD Printer cover as shown below

• The Ink Cartridges will move immediately toward the center of the CD Printer.

• Insert the ink cartridges.

• Close the CD Printer Tray

• Gently push the top cover back. Mount and tight the four hand screws.

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17. Starting the Pingo Rep Application

17.1 Set up the Pingo Rep options:

• From the desktop of the computer, click on the Pingo Rep icon

Pingo-Photo Rep.LNK

• The Pingo Rep application screen will now be displayed:

• If the Pingo Rep is unable to detect the hardware, the following screen is displayed:

• If the hardware detection succeeded, the Pingo Rep goes in idle mode.

• Place as many printable-surface discs as required into the input CD Magazine(s)

• Click on the Tools/setup option

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

The SET UP option is organized by three tabs (General, Ports, and Robotics).

The "GENERAL" section is divided in three areas: The LOADING MODE deals with the sequencing of the CD Magazines. Two options are available:

• Auto sequence: when this option is enabled, the Pingo Rep picks the CD from the first magazine and drops the printed CD into the output CD spindle. When first magazine is empty, the Pingo Rep CD Picker moves to the second CD Magazines and drops the printed CD into the first CD magazine. The sequence continues till all three CD magazines have been emptied.

• Manual sequence: when this otion is enabled, the Pingo Rep picks the CD from the first magazine and drops the printed CD into the output CD spindle. When first magazine is empty, the Pingo Rep stops. The operator has to reload the CD magazine and start the process again.

The JOB MODE deals with the printing of the CD Label

• Print from File (.PRN): This option requires that you create the CD label file first. The .PRN file is created

when you print to a file rather than directly to the printer. You are required to assign a file name before you

save it. The main benefit of this option is that the Pingo Rep application software is in control of the application flow. You set the number of copies up to 999 and START, STOP or RESUME a job without being concerned about what the interaction of the Window Print Spooler with the Graphic Application software will be. WE RECOMMEND YOU CHOOSE THIS OPTION TO GET THE MAXIMUM QUALITY AND

RELIABILITY FROM THE PRINTING PROCESS,

• Print from external application: This option requires that the Graphic Application Software drives the Pingo Photo through the services of the Window Print Spooler.

The PRINTER SECTION deals with the time necessary for the printed CD to dry. You can set this time to last up to 60 seconds.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

The "PORT " section is divided in two areas:

The SERIAL PORT section deals with the detection of the serial ports used to control the Pingo Rep Head and the CD Printer tray. The selection can be done automatically or you can select which port drives the Head or the tray. Automatic detection is recommended.

The PARALLEL PORT section deals with the selection of the printer port. Please notice that no USB connection is supported

The ROBOTICS section allows yhou to select either the Pingo Rep or the Duplico 500/Pphoto mode.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

17.2 Start the autoloader

When the print image and page setup preparations are complete, load the printable CD-Rs (the CDs must be coated with an ink absorption layer specifically designed for ink jet printing - most major manufacturers offer printable surface CD-Rs in white and silver) into the CD magazine(s). Verify that the printer is on and ready.

The printer will intitalize by moving its tray back about an inch and then forward to the extended position. If this does not happen, the tray may be too far back on power up. Repeat power on after moving the tray into the mid position. The loader will then check the hopper for discs. Finally, the picker will return to home position (The first CD Magazine on the right side of the CD Printer tray). Pingo Rep is ready for a print job.

Define your print settings and issue the print command. The print image will spool to the system hard disk drive and then begin sending data to the printer. As the printer receives the image data, a load paper command will be issued and the printing will begin.

The Pingo rep will automatically load a disc into the printer tray for printing. After printing, each disc will be placed into the output hopper(s).

• From the desktop of the computer, click the Pingo Rep icon

Pingo-Photo Rep.LNK

The Pingo Rep application screen will now be displayed:

• If the hardware detection is successful, the following screen appears on the desktop:

Sequence the CD Magazine automatically. If you click on the Magazines button, Pingo Rep resets the input/output CD magazines.

Load the CD Magazine manually. If you click on the Magazines button, Pingo Rep changes the input CD Magazine to #2 or #3. The output CD Magazine does not change.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

Before starting the

• To start loading the CD on the CD Printer tray, click on the Start button.

• If you have chosen to print from a .PRN file, the display show the following window:

• To continue, browse to insert the file name and the number of copies.

If you have chosen to print from the Graphic Application Program, the Pingo Rep will open the window below immediartely.

Pingo Rep, make sure that the activity LED is not flashing.

The Pingo Rep is ready to print. Select your graphic application program, open your printing job, select the Pingo Photo CD Printer and start printing.

If during the job the Pingo Rep does not find any CD to print, following window pops up.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

To continue the job, reload the empty CD Magazine and click on "Retry". To start a fresh load of 300 CD, load all magazines and reset the input.

If you decide to quit the CD Printing, click on the STOP button.

18. Troubleshooting Pingo Rep

If an internal printer error occurs, most likely cause for this error is the selection of an incorrect paper type. If this happens, cancel the print job at the PC, then turn off the printer power and wait until the PC indicates that the print job has been deleted.

Then turn off the main power to the system. Turn on the main power, then the printer power. To provide the troubleshooter all system information, click on the ABOUT button. And the System Info button.

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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep

18.2 Pingo Photo Error list

“11”: Tray jammed on initialization. “12”: Tray not at home when “R” command issued. “13”: Tray did not reach TOF or retracted position. “14”: Tray did not reverse after reaching TOF. “15”: Print did not complete within allotted time.

“16”: Printer EEPROM setup is lost. “17”: Tray did not reach home position from “F” command. “18”: Tray should be at home, but sensor not indicating correct tray position. “20”: Printer initializing

“29”: Tray stopped by “S” command. “30”: Print was canceled, tray home. Status must be reset by “O” command after disc is removed from tray.

User manual

HP (Hewlett-Packard) DeskJet 9xx User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual