HP Deskjet 970cxi User Manual
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your
purchase with HP Customer Care—award-winning service and support
that includes:
HP Customer Care Online
Click your way to a quick solution!
http://www.hp.com/support/home_products
for answers to questions about your HP DeskJet printer—24 hours a
day, seven days a week.
HP Customer Care User Forums
Go online, anytime, and you will also find helpful user forums—a
great source of ideas and suggestions for using your HP DeskJet
printer. You can access the user forums directly from
http://www.hp.com/support/home_products
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in
your product and who can typically answer your questions in one
phone call. See page 46 in this
User’s Guide
is a great place to start
.
for phone numbers.
HP DeskJet Printer
User’s Guide for Macintosh
970C Series
English
Acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, EtherTalk,
Finder, LocalTalk, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and
QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and
other countries.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except
as allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
Edition 1, July 1999
© Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999
Portions © Copyright 1989-1999 Palomar Software, Inc. HP DeskJet 970C includes
printer driver technology licensed from Palomar Software, Inc., www.palomar.com.
Table of Contents
Chapter 1 Using Your Printer
Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Using Your Printer Software
Choosing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Page Setup - Controlling Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . .18
HP DeskJet 900 Series Utility Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 Using and Caring for Your
Print Cartridges
Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Damage Resulting from Refilling the Print Cartridges. . . . . . . . . . . . . . . . .37
Chapter 4 Getting Help When Things Go Wrong
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5 Supplies and Accessories
Part Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printer Quick Start Posters and User’s Guides for Macintosh . . . . . . . . . . 48
Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
i
Table of Contents
Appendix A Setup Instructions
Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using an AppleTalk Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix B Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix C Legal Information
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
ii
Introduction
Thank You For Buying an HP DeskJet Printer!
Here’s what comes in the box. If something is missing, talk to your HP dealer or call
HP Customer Care. (See “HP Customer Care by Phone” on page 46 for the
appropriate telephone number.)
Printer
Documents
about your
printer
Automatic
Two-Sided
Printing
Module
Power cord
MacOS Quick Start
Color print
cartridge
Quick Start
poster
Printer
software
Black print
cartridge
Note:You will need to buy a USB-to-USB printer cable, or an HP JetDirect
300X External Print Server, to connect your HP DeskJet printer to your
computer. See page 47 for ordering information.
iii
Special Features of Your HP DeskJet Printer
Your new HP DeskJet printer is equipped with special features that improve print
quality, giving you a competitive edge:
Exceptional print quality
Stunning photo quality through HP’s Color Layering Technology
•
Laser-quality black text
•
•
Excellent print quality on plain paper
Uncompromising performance
Print speeds of up to 12 pages per minute for black text and 10 pages per
•
minute for text with color graphics
Efficient, fast photo image printing
•
Features that expand your printing possibilities
•
Innovative, easy-to-use Automatic Two-Sided Printing
•
Large capacity paper tray that holds up to 150 sheets
iv
Network-capable (supports HP JetDirect 300X External Print Server)
•
Finding More Information
This
User’s Guide
Use the
•
•
Turn on balloon help in the
setting to view an explanation.
•
Visit the HP web site on the Internet at
http://www.hp.com/support/home_products
latest product information, troubleshooting, and printer software updates.
shows you how to operate your printer. For more information:
Quick Start Poster
for installation.
Help
menu. Move your cursor over any print
or
http://www.hp.com
for the
1
Using Your Printer
Buttons and Lights
The buttons on the front of your HP DeskJet printer enable you to turn the printer
on and off, cancel a print job, or resume printing. The lights provide you with visual
cues about the state of your printer. The buttons and lights from left to right are:
cancel the current print job in the printer.
the light above this symbol indicates that
you need to check the status of your print
cartridges. See “Print Cartridge Status” on
page 29.
the light above the Resume Button flashes, press the Resume Button to continue
printing.
2
Cancel Button – Press this button to
Print Cartridge Status Light – When lit,
Resume Button and Light – Whenever
Warning
Power Button and Light – Use the Power Button to turn the printer on and off.
The green light above the Power Button flashes when the printer is processing
information.
Use only the Power Button on the front of the printer to turn the printer on and
off. Using a power strip, surge protector, or a wall-mounted switch to turn the
printer on and off may cause premature printer failure.
1
Using Your Printer
1
Paper Trays
IN Tray
You place paper and other media
types for printing in the IN tray. Pull
out this tray for easy loading. Once
you insert the media you want to use,
slide the paper guides so they rest
snugly against the media. Be sure to
slide all media as far as it will go into
the IN tray.
2
OUT Tray
The printer sends its completed pages
to the OUT tray. The OUT tray has two
different positions.
IN tray pulled out
Width paper guide
rinter Basics
ut Tray Up
h1/out_tray_up.eps
aster B
IN tray pushed in
Width paper guide
Length paper guides
Length paper guides
Single
envelope
slot
2
Down – For most types of printing
(except banners). The down position
also allows single envelope printing.
Up – For ease of loading media in the
IN tray and for banner printing.
OUT tray down
OUT tray up
Using Your Printer
1
Automatic Two-Sided Printing
The Automatic Two-Sided Printing Module is a special hardware and software
feature that enables your printer to automatically print on both sides of the page.
Installing the Automatic Two-Sided Printing Module
1
Turn the knob on the printer’s Rear Access Door counter-clockwise, and remove
the door.
2
3
Using Your Printer
1
2
Press the button on each side of the Automatic Two-Sided Printing Module, and
insert the module into the back of the printer.
2
3
Release the buttons.
Printing with the Automatic Two-Sided Printing Module
1
Load appropriate paper.
Note:Not all paper types or sizes work with the Automatic Two-Sided
Printing Module. You can print on plain paper, HP Bright White Inkjet Paper,
and HP Premium Inkjet Heavyweight Paper.
4
From the
2
3
Check the
4
From the
Choose
5
page 12 for instructions.
In the
6
Automatic
7
Click on either the
8
Make any other formatting selections from other
Print
File
menu, select
Two Sided Safe Margins
File
menu, select
Layout
Layout
.
from the
dialog box, check the
.
Book
Page Setup
Print.
General
or
Tablet
.
box, then click
pop-up menu. See “Print Dialog Box” on
Print Both Sides
icon to choose the correct page orientation.
OK.
box, and select
Print
dialog boxes, then click
Using Your Printer
1
Note:After one side of the page is printed on, the paper is held while the
ink dries. Once the ink is dry, the paper is pulled back in, and the reverse
side is printed. As each page is finished, the page will drop into the OUT
tray.
Note:If you have problems with Two-Sided Printing, see “Basic
Troubleshooting” beginning on page 39.
Basic Printer Maintenance
Because the printer ejects ink onto the paper in a fine mist, ink smudges will
eventually appear on the printer case. Follow the cleaning instructions provided
below.
•
Do not
clean the interior of the printer. Keep all fluids away from the interior.
•
To remove stains, smudges and/or dried ink from the exterior of the printer, use
a soft cloth moistened with water.
In the event that a household cleaner or detergent is used on the printer, wipe
the printer’s exterior surfaces with a soft cloth moistened with water.
2
Do not
use household cleaners or detergent.
•
Do not
lubricate the rod on which the print cartridge cradle moves. Noise is
normal when the cradles move back and forth.
For information on cleaning print cartridges and the print cartridge cradle, see
“Cleaning Print Cartridges” on page 34.
5
Using Your Printer
1
NOTES:
2
6
2
Using Your Printer Software
Choosing Your Printer
If you haven’t already selected your
Chooser
depends on whether your computer is connected to the printer via USB or
AppleTalk.
USB Connection
1
2
3 In the left side of the Chooser window, click the DeskJet 900 Series icon.
4 In the right side of the Chooser window, click DeskJet 970C.
5 Close the Chooser.
AppleTalk Network Connection
1
2
HP DeskJet
, you should do so now. How you select the HP DeskJet in the Chooser
Make sure the computer and printer are turned on, and your printer is connected
to your computer with a USB cable.
From the Apple menu, select Chooser.
Make sure the computer and printer are both turned on and connected to your
AppleTalk network. You will need an HP JetDirect 300X External Print Server to
connect the printer to your AppleTalk network.
as the default printer in the
2 From the Apple menu, select Chooser.
3 Click the Active button next to AppleTalk.
4 In the left side of the Chooser window, click the DeskJet 900 Series icon.
5 Select the printer zone, if necessary.
6 In the right side of the Chooser, click DeskJet 970C.
7 Close the Chooser.
7
Using Your Printer Software
2
Other Ways to Select a Default Printer
Besides using the Chooser, you can also select a default printer in the following
ways:
2
•
Select the desired printer by clicking on the menu bar printer icon at the top of
the screen, and choosing the DeskJet 970C.
•
If your control strip is on, then select the desired printer by clicking the printer
icon at the bottom of the screen, and choosing the DeskJet 970C.
•
Drag the document you want to print to the desktop icon of the printer you
want to use.
•
Double-click the icon of the HP DeskJet printer you want to use, and choose
Set Default Printer from the Print menu.
The Print command will send your documents to this printer until you select a
new default printer. If you switch printers, check your document before you
print it to see whether the formatting or pagination changed.
Desktop Printing
8
Desktop printing is useful when you have a number of documents to print at once,
or when you have a document that is already formatted for printing on a
particular printer. There are two methods to print documents from the desktop. To
perform desktop printing, either:
•
Drag the icons of the documents you want to print to the desktop icon of the
printer you want to use.
or
•
Select the icons of the documents you want to print, then choose Print from the
File menu. When the Print dialog box appears, select your print options, then
click the Print button.
Using Your Printer Software
2
Checking Printer Status
You can tell the status of a printer by looking at its desktop icon:
Icon Description Icon Description
2
Idle printer (default) Printing stopped on
default printer
Idle printer (not
default)
Printing on default
printer
Error on default printer
Printer not available or
connected
9
Using Your Printer Software
2
Page Setup - Controlling Page Layout
You control settings such as paper size, scaling, page orientation, and watermarks
from the HP DeskJet 900 Series Page Setup dialog box. To get to this dialog
box:
1 Open the software program used to create your document.
2 From the File menu, select Page Setup.
Paper Size, Scaling, and Page Orientation
2
Check to
automatically
adjust margins for
Two-Sided Printing.
Make sure you correctly choose the size of
paper, envelopes, or other media you have
in the IN tray.
Enter a number
from 5 to 999.
Numbers smaller
than 100 reduce the
image size, and
numbers greater
than 100 enlarge it.
Changing size may
change pagination.
Click the
appropriate icon to
choose page
orientation.
10
Using Your Printer Software
2
Watermarks
Traditionally, a watermark is an indelible image impressed on a piece of paper that
is visible by holding the paper up to the light. Your HP DeskJet printer can’t do
that, but can create the illusion of a watermark by putting an image on each page
of your document. Your HP DeskJet 970C comes with a number of watermarks,
and you can create more.
2
Choose Watermark to display this window.
Choose the name of
the watermark file you
want to print.
Slide to adjust darkness
of the watermark.
Choose watermark
position on the page.
Creating Your Own Watermark File
Use any drawing or other program that can save PICT files to create your own
custom watermarks, such as your company logo.
1 Create the image and save it as a PICT file.
2 Save the PICT file inside the Printing Prefs folder.
To find the Printing Prefs folder, open the System Folder, then open the
Preferences folder. The name you use when saving the file is the name that will
appear in the Watermark dialog box.
Note:Make the watermark with solid colors. When you print the document,
you can use the Density control to make the watermark lighter.
11
Using Your Printer Software
2
Print Dialog Box
You control settings such as number of copies, all or specific pages to print, paper
type, print quality, page layout, color, and background printing from the HP
DeskJet 900 Series Print dialog box. To get to this dialog box, select Print from
your software program’s File menu.
2
12
Buttons
There are four buttons at the bottom of every Print dialog box:
•
Save Settings, which saves any print settings you select
•
Revert to Defaults, which returns your print settings to the original
HP-defined settings
•
Cancel, which cancels settings you have entered and closes the Print dialog
box
•
Print, which starts printing
General
General is the default panel selected in the Print dialog box menu. This panel lets
you select the number of copies you want to print, whether you want to print the
entire document or select pages, and whether you want to print from the front of
your document or begin printing from the end forward.
Using Your Printer Software
2
Click to display a list of other printcontrol panels.
Indicate whether you want to start
printing from the first page or
from the last page.
2
Enter the number of copies
you want to print.
If you don’t want to print the entire document,
enter the beginning and ending page numbers
you want to print.
This area displays options set in other
Print panels.
You may also choose the following options from the General menu:
•
Paper Type/Quality (see “Paper Type/Quality” on page 14)
•
Layout (see “Layout” on page 14)
•
Color (see “Color” on page 15)
•
Background Printing (see “Background Printing” on page 16)
•
Ink Controls (see “Basic Troubleshooting” beginning on page 39)
13
Using Your Printer Software
2
Paper Type/Quality
2
Choose from a wide
range of paper types.
Print Quality
Draft: Quick printing
Normal: Every day
printing
Best: Highest quality
High Res Photo: Only
for photo media
Prints a mirrored
image of your
document.
Layout
This dialog box allows you to specify the number of pages printed on each sheet
of paper, or to print a poster by specifying the number of pages printed across
and down. You also set Two-Sided Printing options from this dialog box.
Check here to print on
both sides of the paper.
Choose the number of
pages (1, 2, or 4) to print
on each sheet.
or
Print a poster:
Choose the size of your
poster by choosing the
number of pages across
and down (2x2, 3x3, or
4x4).
Check to print a border
around each page.
If you check Print Both
Sides, choose the
appropriate method:
Manualor Automatic
(if using the Automatic
Two-Sided Printing
Module).
14
If you check Print Both Sides,
choose appropriate Binding (side or top).
Using Your Printer Software
2
Color
Your HP DeskJet 970C uses HP’s Color Matching technology to intelligently
analyze each element on a page—text, graphics, and photographs—and provide
the best color output.
2
Choose:
•HP Color
Matching (default)
•
ColorSync
•
Grayscale (print in
shades of gray)
•
Black & White (no
color)
Slide to adjust:
•
Saturation
•
Brightness
•
Color Tone
HP Color Matching is the default Image setting on the Color panel. While you
can adjust saturation, brightness, and color tone with the sliders that appear when
you choose this option, the center position of the sliders is optimized for most
printing uses and types of media.
The ColorSync setting can be used for color matching with other computers using
the ColorSync matching system.
Grayscale prints in shades of gray. With this setting, you also have the option to
optimize printing for fax and photocopy.
Black & White prints only in black and white (no color, no gray).
15
Using Your Printer Software
2
Background Printing
Choose Background if you want to continue working while printing takes place. If
you choose Foreground printing, you won’t be able to work on other tasks until
the printing is complete, but printing will be faster.
2
Choose:
•Background to
continue working
while printing
•Foreground for
faster printing
Click the button
that matches the
desired timing for
your print job
The following table describes additional features available when using
background printing. To access these features from the desktop, double-click the
HP DeskJet 970C printer icon.
16
Loading...