HP Deskjet 970cxi User Manual

HP Customer Care

Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care—award-winning service and support that includes:

HP Customer Care Online

Click your way to a quick solution!

http://www.hp.com/support/home_products

for answers to questions about your HP DeskJet printer—24 hours a day, seven days a week.

HP Customer Care User Forums

Go online, anytime, and you will also find helpful user forums—a great source of ideas and suggestions for using your HP DeskJet printer. You can access the user forums directly from

http://www.hp.com/support/home_products

HP Customer Care by Phone

Call us direct and connect with a service technician who specializes in your product and who can typically answer your questions in one phone call. See page 46 in this

User’s Guide

is a great place to start

for phone numbers.

HP DeskJet Printer User’s Guide for Macintosh

970C Series

English

Acknowledgments

Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, EtherTalk, Finder, LocalTalk, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Edition 1, July 1999

Chapter 1 Using Your Printer

Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2 Using Your Printer Software

Choosing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Page Setup - Controlling Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . .18

HP DeskJet 900 Series Utility Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 3 Using and Caring for Your

Print Cartridges

Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Damage Resulting from Refilling the Print Cartridges. . . . . . . . . . . . . . . . .37

Chapter 4 Getting Help When Things Go Wrong

Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 5 Supplies and Accessories

Part Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printer Quick Start Posters and User’s Guides for Macintosh . . . . . . . . . . 48

Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table of Contents

Appendix A Setup Instructions

Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using an AppleTalk Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Appendix B Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Appendix C Legal Information

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Introduction

Thank You For Buying an HP DeskJet Printer!

Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care by Phone” on page 46 for the appropriate telephone number.)

Printer

Documents about your printer

Automatic Two-Sided Printing Module

Power cord

MacOS Quick Start

Color print cartridge

Quick Start poster

Printer software

Black print cartridge

Note:You will need to buy a USB-to-USB printer cable, or an HP JetDirect

300X External Print Server, to connect your HP DeskJet printer to your computer. See page 47 for ordering information.

iii

Special Features of Your HP DeskJet Printer

Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge:

Exceptional print quality

Stunning photo quality through HP’s Color Layering Technology

•

Laser-quality black text

•

Excellent print quality on plain paper

Uncompromising performance

Print speeds of up to 12 pages per minute for black text and 10 pages per

•

minute for text with color graphics Efficient, fast photo image printing

•

Features that expand your printing possibilities

•

Innovative, easy-to-use Automatic Two-Sided Printing

•

Large capacity paper tray that holds up to 150 sheets

Network-capable (supports HP JetDirect 300X External Print Server)

•

Finding More Information

This

User’s Guide

Use the

•

Turn on balloon help in the setting to view an explanation.

•

Visit the HP web site on the Internet at

http://www.hp.com/support/home_products

latest product information, troubleshooting, and printer software updates.

shows you how to operate your printer. For more information:

Quick Start Poster

for installation.

Help

menu. Move your cursor over any print

http://www.hp.com

for the

Using Your Printer

Buttons and Lights

The buttons on the front of your HP DeskJet printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about the state of your printer. The buttons and lights from left to right are:

cancel the current print job in the printer.

the light above this symbol indicates that you need to check the status of your print cartridges. See “Print Cartridge Status” on page 29.

the light above the Resume Button flashes, press the Resume Button to continue printing.

Cancel Button – Press this button to

Print Cartridge Status Light – When lit,

Resume Button and Light – Whenever

Warning

Power Button and Light – Use the Power Button to turn the printer on and off. The green light above the Power Button flashes when the printer is processing information.

Use only the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure.

Using Your Printer

Paper Trays

IN Tray

You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go into the IN tray.

OUT Tray

The printer sends its completed pages to the OUT tray. The OUT tray has two different positions.

IN tray pulled out

Width paper guide

rinter Basics ut Tray Up

h1/out_tray_up.eps

aster B

IN tray pushed in

Width paper guide

Length paper guides

Single envelope slot

Down – For most types of printing (except banners). The down position also allows single envelope printing.

Up – For ease of loading media in the IN tray and for banner printing.

OUT tray down

OUT tray up

Using Your Printer

Automatic Two-Sided Printing

The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page.

Installing the Automatic Two-Sided Printing Module

Turn the knob on the printer’s Rear Access Door counter-clockwise, and remove the door.

Using Your Printer

Press the button on each side of the Automatic Two-Sided Printing Module, and insert the module into the back of the printer.

Release the buttons.

Printing with the Automatic Two-Sided Printing Module

Load appropriate paper.

Note:Not all paper types or sizes work with the Automatic Two-Sided

Printing Module. You can print on plain paper, HP Bright White Inkjet Paper, and HP Premium Inkjet Heavyweight Paper.

From the

2 3

Check the

From the

Choose

page 12 for instructions.

In the

Automatic

Click on either the

Make any other formatting selections from other

File

menu, select

Two Sided Safe Margins

File

menu, select

Layout

from the

dialog box, check the

Book

Page Setup

Print.

General

Tablet

box, then click

pop-up menu. See “Print Dialog Box” on

Print Both Sides

icon to choose the correct page orientation.

OK.

box, and select

dialog boxes, then click

Using Your Printer

Note:After one side of the page is printed on, the paper is held while the

ink dries. Once the ink is dry, the paper is pulled back in, and the reverse side is printed. As each page is finished, the page will drop into the OUT tray.

Note:If you have problems with Two-Sided Printing, see “Basic

Troubleshooting” beginning on page 39.

Basic Printer Maintenance

Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. Follow the cleaning instructions provided below.

•

Do not

clean the interior of the printer. Keep all fluids away from the interior.

•

To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. In the event that a household cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces with a soft cloth moistened with water.

Do not

use household cleaners or detergent.

•

Do not

lubricate the rod on which the print cartridge cradle moves. Noise is

normal when the cradles move back and forth.

For information on cleaning print cartridges and the print cartridge cradle, see “Cleaning Print Cartridges” on page 34.

Using Your Printer

NOTES:

Using Your Printer Software

Choosing Your Printer

If you haven’t already selected your

Chooser

depends on whether your computer is connected to the printer via USB or AppleTalk.

USB Connection

3 In the left side of the Chooser window, click the DeskJet 900 Series icon.

4 In the right side of the Chooser window, click DeskJet 970C.

5 Close the Chooser.

AppleTalk Network Connection

HP DeskJet

, you should do so now. How you select the HP DeskJet in the Chooser

Make sure the computer and printer are turned on, and your printer is connected to your computer with a USB cable.

From the Apple menu, select Chooser.

Make sure the computer and printer are both turned on and connected to your AppleTalk network. You will need an HP JetDirect 300X External Print Server to connect the printer to your AppleTalk network.

as the default printer in the

2 From the Apple menu, select Chooser.

3 Click the Active button next to AppleTalk.

4 In the left side of the Chooser window, click the DeskJet 900 Series icon.

5 Select the printer zone, if necessary.

6 In the right side of the Chooser, click DeskJet 970C.

7 Close the Chooser.

Using Your Printer Software

Other Ways to Select a Default Printer

Besides using the Chooser, you can also select a default printer in the following ways:

•

Select the desired printer by clicking on the menu bar printer icon at the top of the screen, and choosing the DeskJet 970C.

•

If your control strip is on, then select the desired printer by clicking the printer

icon at the bottom of the screen, and choosing the DeskJet 970C.

•

Drag the document you want to print to the desktop icon of the printer you want to use.

•

Double-click the icon of the HP DeskJet printer you want to use, and choose

Set Default Printer from the Print menu.

The Print command will send your documents to this printer until you select a new default printer. If you switch printers, check your document before you print it to see whether the formatting or pagination changed.

Desktop Printing

Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop printing, either:

•

Drag the icons of the documents you want to print to the desktop icon of the printer you want to use.

•

Select the icons of the documents you want to print, then choose Print from the

File menu. When the Print dialog box appears, select your print options, then

click the Print button.

Using Your Printer Software

Checking Printer Status

You can tell the status of a printer by looking at its desktop icon:

Icon Description Icon Description

Idle printer (default) Printing stopped on

default printer

Idle printer (not default)

Printing on default printer

Error on default printer

Printer not available or connected

Using Your Printer Software

Page Setup - Controlling Page Layout

You control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 900 Series Page Setup dialog box. To get to this dialog box:

1 Open the software program used to create your document.

2 From the File menu, select Page Setup.

Paper Size, Scaling, and Page Orientation

Check to automatically adjust margins for Two-Sided Printing.

Make sure you correctly choose the size of paper, envelopes, or other media you have in the IN tray.

Enter a number from 5 to 999. Numbers smaller than 100 reduce the image size, and numbers greater than 100 enlarge it. Changing size may change pagination.

Click the appropriate icon to choose page orientation.

Using Your Printer Software

Watermarks

Traditionally, a watermark is an indelible image impressed on a piece of paper that is visible by holding the paper up to the light. Your HP DeskJet printer can’t do that, but can create the illusion of a watermark by putting an image on each page of your document. Your HP DeskJet 970C comes with a number of watermarks, and you can create more.

Choose Watermark to display this window.

Choose the name of the watermark file you want to print.

Slide to adjust darkness of the watermark.

Choose watermark position on the page.

Creating Your Own Watermark File

Use any drawing or other program that can save PICT files to create your own custom watermarks, such as your company logo.

1 Create the image and save it as a PICT file.

2 Save the PICT file inside the Printing Prefs folder.

To find the Printing Prefs folder, open the System Folder, then open the

Preferences folder. The name you use when saving the file is the name that will

appear in the Watermark dialog box.

Note:Make the watermark with solid colors. When you print the document,

you can use the Density control to make the watermark lighter.

Using Your Printer Software

Print Dialog Box

You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the HP

DeskJet 900 Series Print dialog box. To get to this dialog box, select Print from

your software program’s File menu.

Buttons

There are four buttons at the bottom of every Print dialog box:

•

Save Settings, which saves any print settings you select

•

Revert to Defaults, which returns your print settings to the original

HP-defined settings

•

Cancel, which cancels settings you have entered and closes the Print dialog

box

•

Print, which starts printing

General

General is the default panel selected in the Print dialog box menu. This panel lets

you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or begin printing from the end forward.

Using Your Printer Software

Click to display a list of other printcontrol panels.

Indicate whether you want to start printing from the first page or from the last page.

Enter the number of copies you want to print.

If you don’t want to print the entire document, enter the beginning and ending page numbers you want to print.

This area displays options set in other Print panels.

You may also choose the following options from the General menu:

•

Paper Type/Quality (see “Paper Type/Quality” on page 14)

•

Layout (see “Layout” on page 14)

•

Color (see “Color” on page 15)

•

Background Printing (see “Background Printing” on page 16)

•

Ink Controls (see “Basic Troubleshooting” beginning on page 39)

Using Your Printer Software

Paper Type/Quality

Choose from a wide range of paper types.

Print Quality

Draft: Quick printing Normal: Every day

printing

Best: Highest quality High Res Photo: Only

for photo media

Prints a mirrored image of your document.

Layout

This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. You also set Two-Sided Printing options from this dialog box.

Check here to print on both sides of the paper.

Choose the number of pages (1, 2, or 4) to print on each sheet. or

Print a poster: Choose the size of your poster by choosing the number of pages across and down (2x2, 3x3, or

4x4).

Check to print a border around each page.

If you check Print Both

Sides, choose the

appropriate method:

Manualor Automatic

(if using the Automatic Two-Sided Printing Module).

If you check Print Both Sides,

choose appropriate Binding (side or top).

Using Your Printer Software

Color

Your HP DeskJet 970C uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs—and provide the best color output.

Choose:

•HP Color Matching (default)

•

ColorSync

•

Grayscale (print in

shades of gray)

•

Black & White (no

color)

Slide to adjust:

•

Saturation

•

Brightness

•

Color Tone

HP Color Matching is the default Image setting on the Color panel. While you

can adjust saturation, brightness, and color tone with the sliders that appear when you choose this option, the center position of the sliders is optimized for most printing uses and types of media.

The ColorSync setting can be used for color matching with other computers using the ColorSync matching system.

Grayscale prints in shades of gray. With this setting, you also have the option to

optimize printing for fax and photocopy.

Black & White prints only in black and white (no color, no gray).

Using Your Printer Software

Background Printing

Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, you won’t be able to work on other tasks until the printing is complete, but printing will be faster.

Choose:

•Background to

continue working while printing

•Foreground for

faster printing

Click the button that matches the desired timing for your print job

The following table describes additional features available when using background printing. To access these features from the desktop, double-click the HP DeskJet 970C printer icon.

Using Your Printer Software

Background Printing

Options

Delete a print job • Select the job title or icon, then click the Trash icon.

Hold/pause a print job

Mark a print request

“Urgent”

Print at a specific time • Select the job title or icon, then click the small clock.

Sort/change the order of

print jobs

Stop and restart printing • Choose Stop Print Queue from the Printing menu.

• Drag the document’s icon to the Trash on your desktop. These methods delete only the print job, not the document itself.

• Select the job title or icon, then click the Pause

The print request will pause until you select its title again and click the

Resume Button.

• Drag the document icon to the Waiting to Print list of documents.

• Select the job title or icon, then click the small clock.

• In the dialog box that appears, click Urgent. This moves the print

request to the top of your list.

• In the dialog box that appears, click At Time, then set the time and date

to print.

• From the View menu, choose the title of the column by which you

want to sort or choose.

• To see and change the print order, sort by Print Time.

• Drag and drop the print job title to the desired place in the list.

• To resume printing, choose Start Print Queue. This is a good way to save print requests when using a PowerBook while away from your printer.

Instructions

button.

Change printers To move a print job from one printer to another printer of the same type:

• Drag the icon for the print request to the icon of the desired printer. If you’re not sure whether the two printers are of the same type, try moving the print request anyway; the printer software won’t let you move a print request to an incompatible printer.

Using Your Printer Software

Printing on Different Types of Paper and Media

What do you want to print What you need to do

Single envelope

Stack of up to 15 envelopes

1 Slide the envelope, with its flap side on the left and flap

facing up, into the OUT tray’s single envelope slot. Continue sliding until the envelope stops.

2 Choose the print settings that match the type and size of the

envelope.

3 Print the envelope.

1 Slide out both of the paper guides, and remove all paper

from the IN tray.

2 Slide the envelopes, with their flap side on the left and flap

facing up, into the IN tray as far as they will go.

3 Slide the paper guides snugly against the edges of the

envelopes.

4 Choose the print settings that match the type and size of the

envelopes.

5 Print the envelopes.

Greeting Cards

1 Slide out both of the paper guides, and remove all paper

from the IN tray.

2 Insert up to 45 cards into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the

cards.

4 Choose the print settings that match the type and size of the

cards.

5 Print the cards.

See next page

Using Your Printer Software

HP print settings to choose Guidelines to remember

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Page Setup

Paper Size: Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Page Setup

- Paper Size:

- Orientation:

Paper Type/Quality

- Paper Type:

- Print Quality:

Layout

- Pages per Sheet:

- Print Both Sides:

Choose appropriate envelope size

Choose Portrait icon

Choose Plain Paper

Choose Normal

Unchecked

Choose appropriate envelope size

Choose Portrait icon

Choose Plain Paper

Choose Normal

Unchecked

Choose appropriate card size

Choose Portrait icon

Choose greeting card type

Choose Normal

Unchecked

• Make sure paper is loaded in the IN tray.

• Make sure the OUT tray is in the down position.

• Avoid envelopes that have clasps or windows.

• Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.

• If your software program includes an envelope-printing feature, follow those instructions instead of the procedure here.

• Never load more than 15 envelopes at one time.

• Align the envelope edges before inserting them.

• Avoid envelopes that have clasps or windows.

• Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.

• If your software program includes an envelope-printing feature, follow those instructions instead of the procedure here.

• For ease of loading small cards, raise the OUT tray. After you have inserted the cards, lower the OUT tray.

• Align the card edges before inserting the cards.

• If you have pre-folded greeting cards, unfold the cards, then load the cards into the IN tray.

Using Your Printer Software

What do you want to print What you need to do

Cards

(index, business, and other small media)

Photos

Pull out the IN tray.

2 Slide out both of the paper guides, and remove all paper

from the IN tray.

3 Insert up to 45 cards into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the

cards.

5 Push in the IN tray. 6 Choose the print settings that match the type and size of the

cards.

7 Print the cards.

1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper

from the IN tray.

3 Insert photo paper in the IN tray (HP logo side up or glossy

side down).

4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 Choose the print settings that match the type and size of the

photo paper.

7 Print the photos.

Labels

1 Slide out both of the paper guides, and remove all paper

from the IN tray.

2 Fan the edges of the label sheets to separate them, then

align the label edges.

3 Insert up to 20 label sheets (label side down). 4 Slide the paper guides snugly against the sheets. 5 Choose the print settings that match the type and size of the

labels.

6 Print the labels.

See next page

Using Your Printer Software

HP print settings to choose Guidelines to remember

Page Setup

- Paper Size: Orientation:

Paper Type/Quality

Paper Type: Print Quality:

Layout

Pages per Sheet: Print Both Sides:

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Choose appropriate card size

Choose Portrait icon

Choose Plain Paper

Choose Normal

Unchecked

Choose appropriate paper size

Choose appropriate orientation

Choose photo paper type

Choose Best

Unchecked

• For ease of loading small cards, raise the OUT tray. After you have inserted the cards, lower the OUT tray.

• Align the card edges before inserting the cards.

• For best results, use HP Premium Photo Paper, Glossy, or HP Plus Premium Photo Paper, Matte or Glossy.

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Choose A4 or Letter (8.5x11 in)

Choose appropriate orientation

Choose Plain Paper

Choose Normal

Unchecked

• Use only paper labels that are designed specifically for use with inkjet printers.

• Never load more than 20 sheets at one time.

• Use only full sheets of labels.

• Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing.

• Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels.

Using Your Printer Software

What do you want to print What you need to do

Transparencies

Banners

Adhesive strip

1 Slide out both of the paper guides, and remove all paper

from the IN tray.

2 Fan the edges of the transparency sheets to separate them,

then align the edges.

3 Insert a stack of up to 30 transparency sheets, rough side

down and the adhesive strip towards the printer.

4 Slide the paper guides snugly against the

transparencies.

5 Choose the print settings that match the type and size of the

transparencies.

6 Print the transparencies. 7 The printer waits for transparencies to dry before releasing

them automatically. Press the Resume Button to continue printing.

1 Tear off the number of sheets (up to 20) you need. 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN

tray.

4 Raise the OUT tray and leave it in the Up position. 5 Put the paper in the IN tray so that the unattached edge is at

the top of the stack. Insert the first edge into the IN tray until it stops. Make sure the IN tray is pushed in.

6 Slide paper guides snugly against the sheets. 7 Choose the appropriate paper type, size, and orientation. 8 Print the banner.

Posters

1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Choose the print settings that match the type and size of

your poster.

4 Print your poster.

See next page

Using Your Printer Software

HP print settings to choose Guidelines to remember

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Page Setup

Paper Size:

A4 Banner

Orientation:

Paper Type/Quality

Paper Type:

HP Banner Paper

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Choose appropriate size

Choose appropriate orientation

Choose transparency type

Choose Normal or Best

Unchecked

Choose U.S. Letter Banner or

Choose appropriate orientation

Choose Plain Paper or

Choose Normal

Unchecked

• For best results, use HP Premium Inkjet Transparency Film or HP Premium Inkjet Rapid-dry Transparencies.

• When printing banners, be sure that the OUT tray is raised into the up position and the IN tray is pushed in.

• For best results, use HP Banner Paper.

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

or 4x4 Poster

Print Both Sides:

Choose appropriate size

Choose appropriate orientation

Choose Plain Paper

Choose Normal

Choose 2x2 Poster, 3x3 Poster,

Unchecked

• Trim the edges on each sheet and tape the sheets together.

Using Your Printer Software

What do you want to print What you need to do

Manual Two-Sided Printing Book Binding

Tablet Binding

1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4In the Layout dialog box, click Print Both Sides, then

select either the Book or Tablet icon, and uncheck

Automatic.

5 Choose the print settings that match the type and size of

your paper.

6 Begin printing. 7 Carefully follow the reloading instructions

displayed on your computer screen.

8 When the paper is properly reloaded, click

Continue in the message box on your computer screen.

Iron-on transfers

1 Slide out both of the paper guides, and remove all paper

from the IN tray.

2 Load the transfer paper, one sheet at a time on top of other

paper in the IN tray, transparent side (or the side on which you wish to print) down.

3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of

your iron-on transfers.

5 Print your transfers.

See next page

Using Your Printer Software

HP print settings to choose Guidelines to remember

Page Setup

Paper Size:

Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Layout

Pages per Sheet:

Print Both Sides:

Book icon (for binding on the side) or Tablet icon

(for binding at the top). Uncheck Automatic.

Page Setup

Paper Size: Orientation:

Paper Type/Quality

Paper Type:

Print Quality:

Printing

Layout

Pages per Sheet:

Print Both Sides:

Choose appropriate size

Choose appropriate orientation

Choose appropriate type

Choose Normal

Check this box, then choose the

Choose appropriate size

Choose appropriate orientation

Choose HP Premium Inkjet Paper

Choose Best, then check Mirrored

Unchecked

• You can do manual Two-Sided Printing with either the Rear Access Door or Automatic Two-Sided Printing Module attached.

• The printer automatically prints the odd-numbered pages first. The printer then displays a message on your computer screen, telling you how to reload the paper for printing the even-numbered pages.

• When you print a mirrored-image document, the text and pictures are flipped horizontally from what you see on your computer screen.

• For best results, use HP Iron-On T-Shirt Transfers.

Using Your Printer Software

HP DeskJet 900 Series Utility Window

The HP DeskJet 900 Series Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet 900 Series Utility window has six panels, as shown below:

•

Select, which allows you to select the HP DeskJet 970C from the list of

printers connected to your computer (see “Select Panel” on page 27)

•

WOW!, which demonstrates the HP DeskJet 970C’s print quality

•

Ink Level, which displays the approximate amount of ink remaining in each

print cartridge

•

Test, which allows you to print a test document

•

Clean, which allows you to automatically clean your print cartridges

•

Calibrate, which allows you to automatically align the Color and Black print

cartridges

Simply click a panel, then choose your option(s).

Using Your Printer Software

Select Panel

Use this panel when any of the functions on the Utility window prompt you to select a printer. For example, if you want to calibrate your printer by choosing the

Calibrate panel, you will be prompted to first select your printer if it is not already

selected.

To select your printer from within the HP DeskJet 900 Series Utility window:

1 Click the Select panel on the Utility window.

2 Select the type of connection between your printer and computer (either USB

or AppleTalk).

3 If you are on a large AppleTalk network, choose the printer Zone.

4 In the Connect To: list, choose the DeskJet 970C.

Using Your Printer Software

NOTES:

Using and Caring for Your Print Cartridges

Print Cartridge Status

The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge related problem, the Print Cartridge Status Light will continue to flash.

To check the status of your print cartridges, open the printer’s top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge Status icons.

Color print cartridge low on ink

Problem with black print cartridge

Print Cartridge Status Light

Black print cartridge

low on ink

Print cartridges OK

Problem with color print cartridge

Yellow indicator arrow

Using and Caring for Your Print Cartridges

When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below.

If the arrow points to... It means... To solve the problem...

Problem with color print cartridge The print cartridge is either:

• missing

• improperly installed

• the wrong print cartridge for the printer

• defective

1 Insert print cartridge if there is

none.

2 Reinsert print cartridge if there is

one.

3 If the above do not solve the

problem, verify the cartridge is an HP C65

78 Series cartridge.

4 If the problem persists, replace

the cartridge.

Problem with black print cartridge The print cartridge is either:

• missing

• improperly installed

• the wrong print cartridge for the printer

• defective

Color print cartridge low on ink Color print cartridge is running low

on ink.

Black print cartridge low on ink Black print cartridge is running low

on ink.

Print cartridges OK Print cartridges are operational. No problems.

1 Insert print cartridge if there is

none.

2 Reinsert print cartridge if there is

one.

3 If the above do not solve the

problem, verify the cartridge is an HP 516

45 Series cartridge.

4 If the problem persists, replace

the cartridge.

Consider replacing the color cartridge with an HP C65 cartridge.

Consider replacing the black cartridge with an HP 516 cartridge.

78 Series

45 Series

Using and Caring for Your Print Cartridges

Replacing Print Cartridges

Note: When buying replacement print cartridges, check the part numbers

carefully. The print cartridge numbers for your printer are:

Black HP 516

Tri-Color HP C6578 Series

45 Series

Note: When a print cartridge runs out of ink, leave the empty cartridge in

the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle.

To replace a print cartridge:

1 Press the Power Button to

turn on the printer. The print cartridges will move.

2 Open the top cover and

raise the cradle latch.

3 Lift the print cartridge out

of the cradle and discard it.

Tri-ColorBlack

Warning

Keep print cartridges out of the reach of children.

4 Remove the replacement print cartridge from its packaging and carefully

remove the protective vinyl tape.

Do NOT touch the ink nozzles

Remove the protective vinyl tape

Do NOT touch or remove the copper contacts

Using and Caring for Your Print Cartridges

Warning

Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts.

5 Push the print cartridge firmly, straight down into the print cartridge cradle.

6 Close the cradle latch. When the latch is fully closed, you will hear a click.

7 Load plain white paper in the IN tray.

8 Close the top cover, then a calibration page will print.

Note:Any time you install a valid print cartridge, the printer software

prints a calibration page to ensure your print quality. If you are in the middle of printing and stop to change a print cartridge, the software will wait until your printing has completed before it executes the calibration test.

9 If the Print Cartridge Status Light continues to blink after you install the

new print cartridge, check the part number on the print cartridge to ensure you installed the correct one.

Using and Caring for Your Print Cartridges

Storing Print Cartridges

To maintain excellent print quality from your print cartridges:

Warning

•

Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them.

•

Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged.

•

If you store an unsealed print cartridge, do so in an airtight plastic container.

•

Do not unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position.

Use only the Power Button on the front of the printer to turn the printer on or off. Using a power strip, surge protector, or a wall-mounted outlet switch to turn the printer on or off may cause premature failure.

Using and Caring for Your Print Cartridges

am noft juestk

Cleaning Print Cartridges

When Do You Need to Clean?

Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks.

If You See Missing Lines or Dots...

Clean the print cartridges from the HP DeskJet 900 Series Utility window by doing the following:

1 Double-click the HP DeskJet 900 Series Utility icon in the Utilities folder on

your hard drive’s main directory.

2 Click the Clean panel, then click the Clean button and follow the instructions

displayed on your screen.

Note:Unnecessary cleaning wastes ink and shortens the life of the print

cartridge.

If You See Ink Streaks...

Clean the print cartridges and the print cartridge cradle by following the instructions below.

Caution

1 Double-click the HP DeskJet 900 Series Utility icon in the

Utilities folder on your hard drive’s main directory.

2 Click the Clean tab, then click the Clean button. If this does not prevent

streaks, follow the instructions for “Manually Cleaning the Print Cartridges” below.

Be careful not to get ink on your hands or clothing.

Using and Caring for Your Print Cartridges

Manually Cleaning the Print Cartridges and Print Cartridge Cradle

In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges.

Manually Cleaning the Print Cartridges

1 Press the Power Button to turn the printer on, then lift the top cover.

2 After the print cartridges move to the center and stop, unplug the power cord

from the back of the printer.

Warning

Caution

Keep new and used print cartridges out of the reach of children.

3 Remove the print cartridges and place them wide side down on a piece of

paper.

4 Dip a clean cotton swab into distilled water and squeeze any excess water from

the swab.

5 Clean the face and edges of

the print cartridge as shown. DO NOT wipe the nozzle plate.

Do NOT clean nozzle plate

6 Inspect the cartridge for fibers

on the face and edges. If fibers are still present, repeat the cleaning process.

Clean

7 Repeat the cleaning process for the other print cartridge.

Caution

Once you’ve removed the print cartridges, make sure that they are not outside of the printer longer than 30 minutes.

Using and Caring for Your Print Cartridges

Manually Cleaning the Print Cartridge Cradle

1 Using clean, moistened swabs, wipe

the underside of each wall of the cradle.

2 Repeat until no ink residue is seen

on a clean swab.

3 Reinsert the print cartridges, then

close the printer’s top cover.

4 Load white paper into the IN tray.

5 Reinsert the electrical power cord

into the back of the printer.

6 Print a test page. Double-click the HP DeskJet 900 Series Utility icon in the

Utilities folder on your hard drive’s main directory, click the Test tab, then click the Test button.

Note:If streaking still appears, repeat the procedure until the test

printout is clean. You will find additional maintenance tips at

http://www.hp.com/support/home_products.

Using and Caring for Your Print Cartridges

Damage Resulting from Refilling the Print Cartridges

To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges.

Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties.

Note:When buying replacement print cartridges, check the part numbers

carefully. The print cartridge numbers for your printer are:

Black HP 516

Tri-Color HP C65

45 Series

78 Series

Using and Caring for Your Print Cartridges

NOTES:

Getting Help When Things Go Wrong

Basic Troubleshooting

The following table lists the most common printing problems and their solutions.

What if... Check this...

You have problems with installation.

Printer software isn’t working from the CD.

Something unexpected happened during installation or you need to uninstall the printer driver for any reason.

Text or graphics are in the wrong place.

The printer is really slow. • Check the amount of RAM and processor speed in your computer (see page 57).

• Make sure your printer is on and all connections are secure.

• Close any virus protection programs that are running on your computer.

• Insert the printer software CD into your computer, select Uninstall from the Installer, then repeat the installation procedure.

• If you have been using Apple’s QuickDraw GX software, turn it off. Your HP DeskJet printer is not compatible with QuickDraw GX.

• If you are still having problems with the installation, call an authorized HP dealer or HP Customer Care representative. For the phone number of the support center nearest you, see “HP Customer Care by Phone” on page 46.

• Make sure your CD-ROM drive is working by inserting a CD that you know works.

• If you suspect the CD is flawed, see “HP Customer Care by Phone” on page 46.

1 Insert the printer software CD into your computer. 2 Select Uninstall from the Installer, then repeat the installation procedure.

• Make sure you have selected the correct orientation (portrait or landscape) on the

Page Setup dialog box. See“Page Setup - Controlling Page Layout” on page 10.

• Make sure the media is correctly oriented in the IN tray.

• Make sure the paper guides fit snugly against the media.

• Having less than 100 MB of free space on your computer’s hard drive can mean longer processing times.

• Check the printer driver that you are using. Be sure to regularly check the HP web site at http://www.hp.com/support/home_products for the most recent software updates.

• Large, complex documents containing graphics or photographs print slower than text-only documents.

• When printing photographs, select Best or Normal print quality.

• You may be running numerous software programs simultaneously. Exit one or more of the programs.

• Third-party devices connected between your printer and your computer can slow the printer.

• Printing over a network can cause the printer to print slower.

Getting Help When Things Go Wrong

What if... Check this...

No page came out of the printer.

A blank page came out of the printer.

Something is missing from the page.

Text is printing off the edge of the page.

• Make sure the power is on and all connections are secure.

• Make sure the printer cover is closed.

• Make sure the media is correctly loaded in the IN tray.

• If the Power Light is blinking, the printer is processing information. Be patient.

• If the Resume Light is blinking, press the Resume Button.

• If the Print Cartridge Status Light is blinking, lift the printer cover, check the Print Cartridge Status, and verify that the print cartridge cradle contains properly installed print cartridges.

• Determine whether paper is stuck in the printer. If it is, see “Clearing a Paper Jam” on page 43.

• Make sure the Automatic Two-Sided Printing Module or Rear Access Door is in place.

• Make sure you have removed the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 31.

• Lift the printer cover and check the Print Cartridge Status icons to make sure you are not out of ink. See “Print Cartridge Status” on page 29.

• If you are trying to print a fax:

1 Save the fax in a graphic format (such as TIFF). 2 Place it in a word processing document, and print from there.

• Make sure you have set the correct margins.

• Make sure the margins are within the printable area. See “Minimum Printing Margins” on page 59.

• Make sure the text and graphics are scaled correctly in your document.

• Make sure the margins are set correctly in your software program.

• Make sure the text and graphics in your document fit within the printable area of the page. See “Minimum Printing Margins” on page 59.

• Make sure you have selected the right paper size from the Page Setup dialog box. See “Page Setup - Controlling Page Layout” on page 10.

Getting Help When Things Go Wrong

What if... Check this...

The print quality is poor. • Make sure you are using media intended for HP DeskJet printers, and that the

media is loaded print side down.

• Make sure you have selected the correct paper type on the Paper Type/Quality dialog box. See “Paper Type/Quality” on page 14.

• If the printing appears faded or dull, click Normal or Best instead of Draft on the

Paper Type/Quality dialog box. See “Paper Type/Quality” on page 14.

• If the colors bleed or the ink smears, click Normal or Draft instead of Best on the

Paper Type/Quality dialog box. See “Paper Type/Quality” on page 14. You may

also want to decrease ink Density or increase Dry Time.

1 Choose Print from the File menu. 2 Choose Ink Controls from the General menu. 3 Use the sliders to adjust ink density and ink drying time.

• Make sure you are not out of ink. See “Replacing Print Cartridges” on page 31.

• You might need to clean the print cartridges. See “Cleaning Print Cartridges” on page 34.

• If the color ink and black ink aren’t lining up on the printed page, go to the HP

DeskJet 900 Series Utility located in the Utilities folder in your hard drive’s main

directory, click the Calibrate tab, then click the Align button. See “HP DeskJet 900 Series Utility Window” on page 26.

Colors are wrong or missing. • Verify that you removed the protective vinyl tape from the print cartridge.

• Check the print cartridges status. See “Print Cartridge Status” on page 29.

• You might need to clean your color print cartridge. See “Cleaning Print Cartridges” on page 34.

• Click the Revert to Defaults button in the Color tab of the Print dialog box. See “Print Dialog Box” on page 12.

Banners aren’t printing correctly.

Watermark is off-center. • When you create the image, keep in mind how the watermark scaling options

Print Both Sides was

selected, but printing is only on one side of the paper.

• Make sure the OUT tray is up.

• Make sure you selected the paper size U.S. Letter Banner or A4 Banner on the

Page Setup dialog box. See “Page Setup - Controlling Page Layout” on page 10.

• If several sheets feed into the printer together, unfold and refold the paper.

• If the paper creases going through the printer, the paper might be unsuitable for banner printing.

affect the placement of the image. The software determines placement of the watermark based on the location of the upper-left and lower-right corners of the image. In your drawing program, you can place a dot above and to the left of the image in the watermark to define the corner. If you don’t want the dot to be visible in your printed document, make the dot white.

• Re-attach the Automatic Two-Sided Printing Module. See “Installing the Automatic Two-Sided Printing Module” on page 3.

• Make sure you selected Automatic on the Layout dialog box. See “Layout” on page 14.

• Turn Background Printing on. See “Background Printing” on page 16.

Getting Help When Things Go Wrong

What if... Check this...

In Two-Sided Printing, the binding margin appears in the wrong place.

Print order (front to back, or back to front) isn’t working.

Print Cartridge Status Light won’t stop blinking.

The printer is jammed. • See “Clearing a Paper Jam” on page 43.

You have printing problems on a networked printer.

• Check the Page Setup dialog box to ensure you have checked Two Sided Safe

Margins and selected the correct paper orientation. See “Page Setup - Controlling

Page Layout” on page 10.

• Make sure you selected the right Binding option in the Layout dialog box. See “Layout” on page 14.

• Turn Background Printing on. See “Background Printing” on page 16.

• See “Print Cartridge Status” on page 29.

• Make sure the printer’s top cover is closed.

• Make sure the printer has not been renamed. If the printer has been renamed, return the printer name to HP DeskJet 970C.

• Do not rename the printer icon if you are using a JetDirect 300X External Print Server.

• Do not rename the printer while it is printing.

Getting Help When Things Go Wrong

Clearing a Paper Jam

If the paper jams in the printer:

1 Pull the paper out of either the IN tray or the OUT tray.

2 Press the Resume Button on the front of the printer to clear the paper jam.

3 If the paper jam has cleared, print your document again. If the paper jam was

not cleared by pressing the Resume Button, and you can not remove the jammed paper from the front of the printer, follow the steps below.

If the Automatic Two-Sided Printing Module is attached and the paper jam is in the Module:

1 Press the button on top of the Two-

Sided Printing Module and lower the access door.

2 Pull the jammed paper out of the

Module, then close the access door.

Press top button to access rollers

3 If the paper jam has cleared, print your

document again.

If the Automatic Two-Sided Printing Module is attached and the paper jam is in the back of the printer:

1 Simultaneously press the release

buttons, located on each side of the module, to remove the module.

2 Pull the jammed paper out of the

printer, then replace the Module.

Press buttons to remove Module

Getting Help When Things Go Wrong

If the Rear Access Door is attached and the paper jam is in the back of the printer:

1 Turn the knob on the Rear Access Door (counter-

clockwise) and remove the door.

2 Pull the jammed paper out of the printer, then

replace the Rear Access Door.

Note:If you were printing labels, see if a label

has come unglued from a label sheet while going through the printer.

Note:If after clearing the paper jam the print cartridge cradle sticks, remove

and reinstall the print cartridges. For instructions, see “Replacing Print Cartridges” on page 31.

Getting Help When Things Go Wrong

HP Customer Care

HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice.

Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having. Whether online, by fax, or by phone, you’ll find the support you need—and you’ll find it fast.

Electronic Support Information

If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet, you can obtain a wide variety of information about your printer.

HP Customer Care Online

Click your way to a quick solution! A great place to go for answers to questions about HP products is HP Customer Care online at

http://www.hp.com/support/

home_products. You’ll get instant access to

everything from helpful printing tips to the latest product and software updates—24 hours a day, seven days a week, all at no charge to you.

HP Customer Care User Forums

They’re friendly. They’re informative. Check out our online user forums. Simply review existing messages left by other HP users to

find the answers you’re looking for. You can also post your questions, then check back later for ideas and suggestions from knowledgeable users and system operators. You can access the user forums directly from

http://www.hp.com/support/home_products.

Printer Software

Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP provides several options for getting printer software and updates:

•

Download the printer software by accessing HP’s web site: http://www.hp.com/support/home_products.

•

If you are in the U. S. and need a software update, you can order by calling (661) 257-5565. Software updates are available for the cost of the CDs plus shipping.

•

If you are outside the U.S. and cannot download the driver from HP’s web site, call the HP Customer Care Center nearest you. See page 46.

HP Customer Care Repair

If your HP printer is ever in need of repair, simply call the HP Customer Care Center. A trained service technician will diagnose

repair process for you. This service is free during your printer’s standard warranty. Beyond the warranty period, repairs are charged on a time and materials basis.

the problem and coordinate the

Getting Help When Things Go Wrong

HP Customer Care by Phone

Within 90 days from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long

may apply. Before placing a call for help, please make sure that:

•

You have checked your Quick Start Poster and this User’s Guide for installation and troubleshooting tips.

•

You have the following information available:

–

– –

If you need help from a service technician, call us while you’re in front of your computer and printer. That way we can help you with your questions immediately!

Africa/Middle East 41 22/780 41 11 Argentina 541781-4061/69 Australia 61 3 92728000 Austria 43 (0)660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 6268807 Brazil 55 11 829-6612 Canada (905) 206-4663 China 86 10 6262 3888 610 Czech Republic 42 (2) 471 7321 Denmark 45 (0) 39 294099 Finland 358 (9)2034 7288 France 33 (0)143623434 Germany 49 (0) 180 5258 143 Greece 30 1 689 64 11 Hong Kong (800) 96 7729 Hungary 36 (1) 252 4505 India 91 11 682 60 35 Indonesia 6221 350 3408 Ireland 353 (0) 1662 5525 Israel 972-9-9524848 Italy 39 (0)2 264 10350 Japan, Tokyo 81 3 3335-8333 Japan, Osaka 81 6 838 1155 Korea 82 2 3270 0700 Malaysia 03 2952566 Mexico D.F. 326 46 00 Mexico, Guadalajara 669 95 00 Mexico, Monterrey 378 42 40 Middle East/Africa 41 22/780 41 11 Netherlands 31 (0)20 606 8751 New Zealand (09) 356-6640 Norway 47 (0)22 116299

distance, long-distance charges

Your printer’s serial number (the label is on the printer’s bottom). Your printer’s model number (the label is on the front of the printer). The model of the computer. The version of the printer and software program (if applicable).

Philippines 65 272 5300 Poland (+48) 22 519 06 00 Portugal 351 (0) 144 17 199 Russia 7095 923 50 01 Singapore 65 272 5300 Spain 34 (9) 02321 123 Sweden 46 (0)8 6192170 Switzerland 41 (0)84 8801111 Taiwan 886 2-2717-0055 Thailand (66-2) 661 4011 Turkey 90 1 224 59 25 United Kingdom 44 (0) 171 512 5202 U. S. (208) 344-4131 Venezuela 58 2 239 5664

After the Warranty

You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!)

•

For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician.

•

For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.

•

If, during your phone call, it is determined that your printer requires repair and you are within your printer’s hardware warranty period, your phone charges will be reversed.

Extended Warranty Options

If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:

•

Consult your reseller to get extended coverage.

•

If your reseller does not offer service contracts, please call HP directly and ask about our HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.

Supplies and Accessories

Part Names and Numbers

Part Name Part Description Part Number

Interface Cables

HP IEEE 1284-Compliant Parallel Interface Cable With one 1284-A connector for the computer port and one

HP USB-Compliant Interface Cable 2-meter length C6518A

HP JetDirect Print Servers

HP JetDirect 300X External Print Server Ethernet/802.3 RJ-45 (10Base-T/100Base-Tx) Single Port J3263

Print Cartridges

Print Cartridge

Power Cords

Power Cord U.S., Canada, Brazil, Latin America, Saudi Arabia 8120-8330

Power Cord Japan 8120-8336

Power Cord U.K., Singapore, Malaysia, Middle East, Hong Kong 8120-8341

Power Cord South Africa 8120-8347

Power Cord India 8120-8345

Power Cord Australia, Argentina 8120-8337

Power Cord China, Taiwan, Philippines 8120-8346

Power Cord Korea 8120-8339

Power Cord Europe, Jordan, Lebanon, North Africa, Israel, Russia, Baltic

Other Replaceable Parts

DJ970C Series Printer Top Cover Access Door Assembly C6426-60010

DJ970C Series Printer Cleanout Access Door Assembly C6426-60038

DJ970C Series Automatic Two-Sided Printing Module C6426-60033

1284-B connector for the printer port.

- 2-meter length

- 3-meter length

Black

Tri-color

countries, Thailand, Indonesia, Caribbean, Latin America

C2950A C2951A

HP 51645 Series

HP C6578 Series

8120-8340

Supplies and Accessories

Printer Quick Start Posters and User’s Guides for Macintosh

Most HP printer documentation is available for viewing and printing at

http://www.hp.com/support/home_products.

Language

Dutch C6429-90115 C6429-90103

English C6429-90107 C6429-90096

French C6429-90108 C6429-90097

German C6429-90109 C6429-90098

Greek C6429-90116

Italian C6429-90110 C6429-90099

Japanese C6429-90111 C6429-90100

Portuguese C6429-90114 C6429-90104

Spanish C6429-90112 C6429-90101

Swedish C6429-90113 C6429-90102

Turkish C6429-90117

Quick Start Poster Part Numbers

User’s Guide Part Numbers

Supplies and Accessories

Paper and Other Media

Availability of special media varies by country.

Paper Type Description Part Number

HP Bright White Inkjet Paper A4 (210 x 297 mm), 200 sheets

HP Premium Inkjet Paper A4 (210 x 297 mm), 200 sheets

HP Premium Inkjet Heavyweight Paper A4 (210 x 297 mm), 100 sheets

HP Professional Brochure & Flyer Paper, Matte U.S. letter, 50 sheets C6955A

HP Photo Paper, Two-Sided, Satin/Glossy Asian A4 (210 x 297 mm), 20 sheets

HP Premium Photo Paper, Glossy Asian A4 (210 x 297 mm), 15 sheets

HP Premium Plus Photo Paper, Glossy Asian A4 (210 x 297 mm), 20 sheets

HP Premium Plus Photo Paper, Matte European A4 (210 x 297 mm), 20 sheets

HP Premium Plus Photo Paper, Glossy Snapshot European (4 x 6 in finished size), 20 sheets

HP Premium Inkjet Transparency Film A4 (210 x 297 mm), 20 sheets

HP Premium Inkjet Rapid-dry Transparencies A4, (210 x 297 mm), 50 sheets

HP Banner Paper A4, (210 x 297 mm), 100 sheets

HP Matte Greeting Cards, White/Quarter-fold A4, (210 x 297 mm), 20 sheets, 20 envelopes

HP Felt-textured Greeting Cards, Ivory/Half-fold U.S. letter, 20 sheets, 20 envelopes C6828A

HP Iron-on T-Shirt Transfers European A4, (210 x 297 mm), 10 sheets

HP Restickables, Large Round Inkjet Stickers U.S. letter, 10 sheets (90 stickers) C6822A

HP Restickables, Large Square Inkjet Stickers U.S. letter, 10 sheets (90 stickers) C6823A

A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets

U.S. letter, 200 sheets

U.S. letter, 100 sheets

European A4 (210 x 297 mm), 20 sheets U.S. letter, 20 sheets

European A4 (210 x 297 mm), 15 sheets U.S. letter, 15 sheets

European A4 (210 x 297 mm), 20 sheets U.S. letter, 20 sheets

U.S. letter, 20 sheets

U.S. (4 x 6 in finished size), 20 sheets

A4 (210 x 297 mm), 50 sheets U.S. letter, 20 sheets U.S. letter, 50 sheets

U.S. letter, 50 sheets

U.S. letter, 100 sheets

U.S. letter, 20 sheets, 20 envelopes

Asian A4, (210 x 297 mm), 10 sheets U.S. letter, 10 sheets

C5977A C1825A C5976A C1824A

51634Z 51634Y

C1853A C1852A

C6765A C1847A C1846A

C6043A C6040A C6039A

C6933A C6832A C6831A

C6951A C6950A

C6945A C6944A

C3832A C3835A C3828A C3834A

C6053A C6051A

C1821A C1820A

C6042A C1812A

C6050A C6065A C6049A

Note: To find out which recycled papers are recommended for your printer, contact your

local HP Sales Office and ask for the HP Inkjet Printer Family Paper Specifications Guide, HP part number 5961-0920.

Supplies and Accessories

Ordering Information

To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service.

In the U.S., you can buy supplies directly from HP at www.hp.com/go/shopping (the HP Shopping Village).

Country Phone or Fax Address

Argentina

Australia/New Zealand

Austria - South-East Area

Brazil Centro de Informações HP

Canada

Chile

Denmark

Finland

France

Germany

International Sales Branch

Italy

•

(54 1) 787-7100

•

Fax: (54 1) 787-7213

•

(03) 895-2895

•

(43-0222) 25 000, ext. 755

•

Fax: (43-0222) 25 000, ext. 610

•

Grande São Paulo: 822-5565

•

Demais localidades: 0800-157751

•

Fax: (011) 829-7116

•

Canada: (800) 387-3154, (905) 206-4725

•

Fax: (905) 206-3485/-3739

•

Toronto: (416) 671-8383

•

(56 2) 203-3233

•

Fax: (56 2) 203-3234

•

45 99 14 29

•

Fax: 42 81 58 10

•

(90) 8872 2397

•

Fax: (90) 8872 2620

•

(1) 40 85 71 12

•

Fax: (1) 47 98 26 08

•

07031-145444

•

Fax: 07031-141395

•

(41) 22 780 4111

•

Fax: (41) 22 780-4770

•

02/9212.2336/2475

•

Fax: 02/92101757

Hewlett-Packard Argentina Montañeses 2150 1428 Buenos Aires, Argentina

China Resources Bldg. 26 Harbour Road Wanchai, Hong Kong

Hewlett-Packard Ges.m.b.H. Ersattzteilverkauf Lieblg. 1 A-1222 Wien

Centro de Informações HP Hewlett-Packard Brasil S.A. Caixa postal 134, Rua Clodomiro Amazonas, 258 CEP 04534-011, São Paulo - SP

Hewlett-Packard (Canada) Ltd. 5150 Spectrum Way Mississauga, Ontario L4W 5G1

Hewlett-Packard de Chile SA Av. Andres Bello 2777, Oficina 1302 Las Condes, Santiago, Chile

Hewlett-Packard A/S Kongevejen 25, 3460 BIRKEROD

Hewlett-Packard Oy Varaosamyynti, Piispankalliontie 17 02200 ESPOO

EuroParts 77 101 avenue du Vieux Chemin de Saint-Denis 92625 GENNEVILLIERS

Hewlett-Packard GmbH, HP Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 BÖBLINGEN

Hewlett-Packard S. A., ISB 39 rue de Veyrot 1217 MEYRIN 1 GENEVE - SUISSE

Hewlett-Packard Italiana S. P. A. Ufficio Parti di ricambio Via G. Di Vittorio, 9 20063 Cernusco s/N (MI)

Supplies and Accessories

Country Phone or Fax Address

Japan

Latin America

Mexico

Netherlands

Norway

Spain

Sweden

Switzerland

United Kingdom

United States

Venezuela

Elsewhere in the world Hewlett-Packard Company

•

(03) 3335-8333

•

(305) 267-4220

•

Fax: (305) 267-4247

•

(52 5) 258-4600

•

Fax: (54 1) 258-4362

•

0 33 450 1808

•

Fax: 0 33 456 0891

•

22735926

•

Fax: 22735611

•

1 6 31 14 81

•

Fax: 1 6 31 12 74

•

8-4442239

•

Fax: 8-4442116

•

056/279 286

•

Fax: 056/279 280

•

+44 1765 690061

•

Fax: +44 1765 690731

•

+44 181 568 7100

•

Fax: +44 181 568 7044

•

+44 1734 521587

•

Fax: +44 1734 521712

•

(800) 227-8164

•

(58 2) 239-4244/4133

•

Fax: (58 2) 207-8014

Hewlett-Packard Japan Ltd. 29-21 Takaido-Higashi 3-chome, suginami-ku Tokyo 168-8585

5200 Blue Lagoon Drive, Suite 950 Miami, FL 33126

Hewlett-Packard de México, S.A. de C.V Prolongación Reforma #470 Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.

Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg 10 3821 BR AMERSFOORT

Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo

Hewlett-Packard Espanola S.A. Departamento de Venta de Piezas Ctra N-VI, Km. 16,500 28230 LAS ROZAS, Madrid

Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 19 164 93 KISTA

Elbatex Datentechnik AG Schwimmbastrasse 45, 5430 WETTINGE

•

Express Terminals, 47 Allhallowgate Ripon, North Yorkshire

•

Parts First, Riverside Works Isleworth, Middlesex, TW7 7BY

•

Westcoast, 28-30 Richfield Ave. Reading, Berkshire, RG1 8BJ

Hewlett-Packard de Venezuela C.A. Tercera Transversal de Los Ruices Norte Edificio Segre, Caracas 1071, Venezuela Apartado Postal 50933, Caracas 1050

Intercontinental Headquarters 3495 Deer Creek Road, Palo Alto, CA 94304, U.S.A.

Supplies and Accessories

NOTES:

Setup Instructions

Using a USB Connection

You can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements:

•

Your computer must support USB

•

You will need a USB-compliant interface cable, such as HP Part Number C6518A

•

Your computer must be turned on and running MacOS 8.1 or higher

1 Attach Automatic Two-Sided Printing Module

a Turn knob on printer’s Rear Access Door

counter-clockwise and remove door.

b Insert module into back of printer.

2 Plug in Electrical Power Cord

Setup Instructions

3 Load White Paper

Printable Side

4 Insert Print Cartridge

a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges.

Do NOT touch or remove copper strip on print cartridges.

c Open top cover, then insert print cartridges.

d Close top cover.

Printer will print a calibration page.

Tri-ColorBlack

4c, d

Setup Instructions

5 Connect USB Cable

•

You can connect to any USB port.

•

A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separately.

6 Install Printer Software

a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet 900 Series Installer icon.

c Follow the on-screen instructions to complete the installation.

Your computer will restart when the installation is complete.

d After your computer restarts, the DeskJet 900 Series Utility (Select Printer)

dialog box opens. Follow the instructions in this dialog box to select the HP DeskJet 900 Series printer.

Setup Instructions

Using an AppleTalk Connection

You can print to an HP DeskJet 900 Series printer using an AppleTalk network connection if your printer is turned on and connected to your AppleTalk network with an HP JetDirect 300X External Print Server. To set up an AppleTalk printer connection:

•

Your HP DeskJet 900 Series printer must be turned on and connected to your AppleTalk network with an HP JetDirect 300X External Print Server

•

Your computer must be turned on and connected to your AppleTalk network

•

AppleTalk must be active on your computer

•

Your computer must be running MacOS 7.6.1 or higher

If your configuration meets these requirements, see “AppleTalk Network Connection” on page 7 to set up an AppleTalk network connection.

Connecting Your Printer to an HP JetDirect 300X External Print Server

If you would like to print to an HP DeskJet 900 Series printer but your printer is not connected to an HP JetDirect 300X External Print Server, connect the printer to an HP JetDirect 300X External Print Server according to the instructions that came with the print server, then see “AppleTalk Network Connection” on page 7 to set up an AppleTalk network connection.

Specifications

DeskJet 970Cxi model no. C6429A DeskJet 970Cse model no. C6429B Black Text Print Speed*

Draft: 12 pages per min.

Mixed Text with Color Graphics Print Speed*

Draft: 10 pages per min.

Duty Cycle

5,000 pages per month

Black TrueType™ Text Resolution (depends on paper type)

Draft: 300 x 600 dpi Normal: 600 x 600 dpi Best: 600 x 600 dpi

Color Resolution (depends on paper type)

Draft: 300 x 600 dpi Normal: Color Layering Best: Color Layering**

Print Technology

Drop-on-demand thermal inkjet printing

Software Compatibility

USB Connection: MacOS version 8.1 or later AppleTalk Connection: MacOS version 7.6.1 or later

System Requirements

USB Connection:

PowerPC MacOS-based computer with a USB port MacOS version 8.1 or later 32 MB RAM 8 MB (minimum) available hard-disk space

AppleTalk Connection:

68030 or 68040 Mac or PowerPC MacOS-based computer MacOS version 7.6.1 or later 16 MB RAM 8 MB (minimum) available hard-disk space

Memory

2 MB built-in RAM, 4 KB buffer

Buttons/Lights

Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light

I/O Interface

Centronics Parallel, IEEE 1284-Compliant with 1284-B receptacle Universal Serial Bus

Dimensions

With Automatic Two-Sided Printing Module: 440 mm wide x 196 mm high x 430 mm deep

17.32 in wide x 7.72 in high x 16.93 in deep

Without Automatic Two-Sided Printing Module: 440 mm wide x 196 mm high x 370 mm deep

17.32 in wide x 7.72 in high x 14.56 in deep

Weight

With Automatic Two-Sided Printing Module

6.8 kg (15 lb) without print cartridges

Without Automatic Two-Sided Printing Module

5.9 kg (15 lb) without print cartridges

Operating

Maximum operating temperature: 41 to 104

Humidity: 15 to 80% RH noncondensing

Recommended operating conditions for best print quality: 59 to 95 20 to 80% RH noncondensing

Storage temperature: -40 to 140

Power

2 watts average maximum when off 4 watts average maximum non-printing 25 watts average maximum when printing

Power Requirements

Input Voltage: 100 to 240 VAC (±10%) Input Frequency: 50/60 Hz (±3 Hz)

Automatically accommodates the world-wide range of AC line voltages and frequencies.

Environment

˚F, 5 to 40 ˚C

˚F or 15 to 35˚C

˚F, -40 to 60˚C

Consumption

* Approximate figures. Exact speed will vary depending on the system configuration, software program, and document complexity.

**A High Resolution Mode of 2400 x 1200 dpi is also available.

Specifications

Declared noise emissions in accordance with ISO 9296

Sound power level, LWAd (1B=10dB): 5.9 B in Normal mode.

Sound pressure level, LpAm (bystander positions): 46 dB in Normal mode.

Media Weight

Paper:

U.S. Letter

Legal Envelopes: 75 to 90 gsm (20 to 24 lb) Cards: 110 to 200 gsm (110 lb index

Banner Paper: 60 to 90 gsm (16 to 24 lb)

Media Handling

Sheets: up to 150 Banners: up to 20 sheets Envelopes: up to 15 Cards: up to 45 Transparencies: up to 30 Labels: up to 20 sheets of labels

OUT tray capacity: up to 50 sheets

Alignment

Vertical: +/- .058 mm (.002 in) in normal

Skew: +/- .152 mm (.006 in) on plain

60 to 90 gsm (16 to 24 lb) 75 to 90 gsm (20 to 24 lb)

max)

(use only U.S. letter-sized or A4-sized sheets)

mode

paper +/- .254 mm (.010 in) on HP transparency films

Media Size

Paper:

U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 279 mm (7.25 x 10.5 in) A4 210 x 297 mm A5 148 x 210 mm B5-JIS 182 x 257 mm

Custom Size:

Width 77 to 216 mm (3.0 to 8.5 in) Length 77 to 356 mm (3.0 to 14 in)

Banners:

U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm

Envelopes:

U.S. No. 10 105 x 241 mm (4.3 x 9.5 in) Invitation A2 111 x 146 mm (4.37 x 5.75 in) DL 220x110 mm C6 114x162 mm

Index Cards: 76 x 127 mm (3 x 5 in)

102 x 152 mm (4 x 6 in) 127 x 203 mm (5 x 8 in)

A6: 105 x 148.5 mm Hagaki: 100 x 148 mm Labels:

U.S. Letter 216 x 279 mm (8.5 x 11 in)

A4 210 x 297 mm Transparencies:

U.S. Letter 216 x 279 mm (8.5 x 11 in)

A4 210 x 297 mm

Specifications

Minimum Printing Margins

The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area.

When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page

Setup window, the paper width must be between 3

and 8.5 inches (77 and 215 mm) and the paper length must be between 3 and 14 inches (77 and 356 mm).

These margins do not apply when you are using the Automatic Two-Sided Printing Module.

Letter and Legal Paper

Left: 6.4 mm (0.25 in) Right: 6.4 mm (0.25 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

A4 Paper

Left: 3.4 mm (0.134 in) Right: 3.4 mm (0.134 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

Executive, A5, B5, and Custom Paper

Left: 3.2 mm (0.125 in) Right: 3.2 mm (0.125 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

Cards (3 x 5, 4 x 6, 5 x 8, and A6)

Hagaki Postcards

Left: 3.2 mm (0.125 in) Right: 3.2 mm (0.125 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

Envelopes

Left: 3.2 mm (0.125 in) Right: 3.2 mm (0.125 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

Banners, A4 (210 x 297 mm, 8.27 x 11.7 in)

Left: 3.4 mm (0.134 in) Right: 3.4 mm (0.134 in) Top: 0.0 mm (0.00 in) Bottom: 0.0 mm (0.00 in)

Banners, Letter (8.5 x 11 in)

Left: 6.4 mm (0.25 in) Right: 6.4 mm (0.25 in) Top: 0.0 mm (0.00 in) Bottom: 0.0 mm (0.00 in)

Photo with tear-off tab (112 x 152 mm, 4 x 6.5 in)

Left: 3.2 mm (0.125 in) Right: 3.2 mm (0.125 in) Top: 3.2 mm (0.125 in) Bottom: 3.2 mm (0.125 in)

Left: 3.2 mm (0.125 in) Right: 3.2 mm (0.125 in) Top: 1.8 mm (0.07 in) Bottom: 11.7 mm (0.46 in)

Specifications

NOTES:

Legal Information

Regulatory Notices

Hewlett-Packard Company Models C6429A, C6429B

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules.

For further information, contact:

Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, Ca 94304 (415) 857-1501

limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/ TV technician for help.

LED Indicator Statement

The display LEDs meet the requirements of EN 60825-1.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These

Legal Information

Limited Warranty Statement

HP Product Duration of

Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year

A. Extent of Limited Warranty

1. Hewlett-Packard (HP) warrants to the end-user

customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

2. For software products, HP’s limited warranty applies

only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3. HP’s limited warranty covers only those defects which

arise as a result of normal use of the product, and do not apply to any:

a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not

provided or supported by HP; or

c. Operation outside the product’s specifications.

4. For HP printer products, the use of a non-HP ink

cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period,

notice of a defect in any software, media, or ink cartridge product which is covered by HP’s warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a

defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund

until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-

new, provided that it has functionality at least equal to that of the product being replaced.

9. HP’s limited warranty is valid in any country where the

covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France’s “Departements D’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer.

B. Limitations of Warranty

1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER

HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY

OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local Law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this

Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to

enforce such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify

the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

HP Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

Index

accessories iii, 47 AppleTalk connection 7 Automatic Two-Sided Printing

ink drying 5 Layout panel 14 manual 22, 24 module installation 3 paper jams 43 paper types 4

background printing 16, 17 banners

choosing paper for 23, 58 metric sizes 58 minimum margins 59 printing 22

Best mode 14, 57

print speed 57

bi-directional cable iii binding

book 24

tablet 24 black and white printing 15 book binding 24 brightness 15 buttons

Cancel 1, 12

Power 1

Print 12

Resume 1, 43

Revert to Default 12

Save Settings 12

cables

connecting 39

parallel iii

recommended iii

USB iii Cancel button 1, 12 capacity, paper tray iv cards

choosing paper for 58

greeting 18 metric sizes 58 minimum margins 59

printing 18, 20 change printers 17 change the order of print jobs 17 cleaning

print cartridges 35

printer 5 Color panel 15 color resolution 57 color tone 15 ColorSync 15 computer, controlling from 1, 7 connections

AppleTalk 7

USB 7 Customer Care 45 customer support 45

default printer 8 delete a print job 17 desktop printing 8 dimensions 57 door, rear access 43 downloading new software 45 Draft mode 14, 57

print speed 57 drivers, See printer software duty cycle 57

energy usage 57 envelope slot 2 envelopes

choosing 58

metric sizes 58

minimum margins 59

printing multiple 18

printing single 18 environment, operating 57

FCC statement 61 features iv

foreground printing 16

General panel 12 getting help, See help grayscale 15 greeting cards 18

help

electronic iv information sources iv on the printer iv technical support 45

web sites and user forums iv High Res Photo mode 14 HP Color Matching 15 HP Customer Care 45 HP JetDirect 300X External Print Server iv, 7, 42, 47

I/O interface 57 icons

print cartridge status 30

printer status 9 IN tray 2

capacity of 58 ink

drying cycle 5

streaking 34 installing

Automatic Two-Sided

Printing module 3

iron-on transfers 24

jams, See paper jams

labels

and paper jams 43

choosing types to use 58

printing 20 Layout panel 14 LED indicator statement 61 lights

Index

Online 1 Print Cartridge Status 1, 29,

Resume 1

maintenance

print cartridges 29 printer 5

manual two-sided printing 22 margins

banners 59 minimums, by paper type

media

size 58 weight, recommended 58

metric paper sizes 58 modes

Best 14, 57 Draft 14, 57 High Res Photo 14, 57 Normal 14, 57 printing speeds 57

noise

emissions 58 printer 5

Normal mode 14, 57

print speed 57

online support, web site iv operating environment 57 ordering

parts and accessories 50 software updates 45

OUT tray 2, 58

page orientation 10 Page Setup dialog box 10 paper

metric sizes 58 minimum margins, by type

size 58

specifications 58

weight of 58 paper guides 2 paper jams 39, 43

recovering from 43 paper size 10 paper sizes

and minimum margins 59

by paper type 58 paper trays

capacity iv, 58

envelope slot 2

IN tray 2

OUT tray 2

positions 2 Paper Type/Quality panel 14 paper types 18–??

Automatic Two-Sided

Printing 4 parts 47 pausing/holding a print job 17 photographs

printing 20

posters

printing 14, 22

power

adapter iii button 57 consumption 57 cord iii light 57

at a specific time 17 Print button 12 print cartridge status 29

icons 30 Print Cartridge Status light 57 print cartridges

cleaning 33, 34, 35

damage from refilling 37

light 32

part numbers 37

problems 32, 33

recommended

temperatures 33

replacement 31 status 29 status icons 30 status light 1 storing 33

using 33 Print dialog box 12 print margins 59 print modes

Best 14, 57

Draft 14, 57

High Res Photo 14, 57

Normal 14, 57 print problems 34 print quality iv

cleaning print cartridges 34

using refilled print

cartridges 37 print quality problems 34 print speed iv

Best mode 57 Draft mode 57 Normal mode 57 specifications 57

print technology 57 printer

accessories iii cleaning 5 components iii connections 39 controlling 1, 7 dimensions 57 driver updates 45 drivers 45 list of parts iii maintenance 5 noise 5, 58 online help iv package contents iii paper trays 58 rear access door 3 recommended cables iii selecting default 8 setting up iii software updates 45

Index

specifications 57 status 9 weight 57

printer software 45 printing

banners 22 cards 18 from the desktop 8 iron-on transfers 24 labels 20 multiple envelopes 18 over a network iii photographs 20 posters 14, 22 quality 34 single envelope 18 stop/restart 17 transparencies 22 types of media 18–??

printing problems 33, 39 problems

ink streaks 34 installing printer software

paper jams 43 print cartridges 33 printing 39 setup 39 using refilled print

cartridges 37

watermark 41

quality iv

printing 34

rear access door 3, 43 recycle 67 regulatory notices 61 replacing print cartridges 31 resolution

black 57 color 57 True Type Text 57

restart printing 17

Resume button 43, 57 Resume light 57 Revert to Default button 12

saturation 15 Save Settings button 12 scaling 10 Select panel 27 selecting a default printer 8 setting up printer iii setup

additional information 39

problems 39 single envelope slot 2 size, media 58 software

HP JetDirect 300X External

Print Servers iv, 7 print server iv, 7 printer 45 updates 45

software compatibility 57 sort the order of print jobs 17 specifications 57 speed, printing 57 status, Print Cartridge Status light 1 stop printing 17 stuck paper, See paper jams supplies 47

tablet binding 24 technical support 45 transfers, printing 24 transparencies, printing 22 trays

envelope slot 2 IN tray 2, 58 OUT tray 2, 58

troubleshooting 39 True Type Text resolution 57 two-sided printing, See Automatic Two-Sided Printing

updates for software 45 urgent print requests 17 USB connection 7 Utility window 26, 27, 34, 36

warranty

extensions 46 statement 62

watermark 11

adjusting appearance 11 creating new 11 problems with 41

web site iv weight

paper 58 printer 57 recommended media 58

NOTES:

Index

Environmental Statement

Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.

Reduction and Elimination

Paper Use: The printer’s automatic/manual

two-sided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309.

Ozone: Ozone-depleting chemicals such as

CFCs have been eliminated from HewlettPackard manufacturing processes.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points.

Printer Packaging: The packaging

materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP DeskJet printer assists in minimizing both packaging materials and damage rates.

Plastic parts: All major plastics and plastic

parts are marked according to international

standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.

Product Longevity: To ensure the

longevity of your DeskJet Printer, HP provides the following:

•

Extended Warranty - HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components. HP SupportPack must be purchased by the customer within 30 days of purchase. Contact the nearest HP dealer about this service.

•

Spare Parts and Consumables are available for five years after production has stopped.

•

Product Take-back - To return this product and ink cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions.

Energy Consumption

This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of this printer. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a US registered service mark of the US EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency.

Energy consumption in off-mode: When

the printer is off, a minimal amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.

HP Deskjet 970cxi User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Using Your Printer

Buttons and Lights

Paper Trays

IN Tray

OUT Tray

Automatic Two-Sided Printing

Installing the Automatic Two-Sided Printing Module

Printing with the Automatic Two-Sided Printing Module

Basic Printer Maintenance

Using Your Printer Software

Choosing Your Printer

USB Connection

AppleTalk Network Connection

Other Ways to Select a Default Printer

Desktop Printing

Checking Printer Status

Page Setup - Controlling Page Layout

Paper Size, Scaling, and Page Orientation

Watermarks

Print Dialog Box

Buttons

General

Paper Type/Quality

Layout

Color

Background Printing

Printing on Different Types of Paper and Media

HP DeskJet 900 Series Utility Window

Select Panel

Using and Caring for Your Print Cartridges

Print Cartridge Status

Replacing Print Cartridges

Storing Print Cartridges

Cleaning Print Cartridges

When Do You Need to Clean?

If You See Missing Lines or Dots...

If You See Ink Streaks...

Manually Cleaning the Print Cartridges and Print Cartridge Cradle

Damage Resulting from Refilling the Print Cartridges

Getting Help When Things Go Wrong

Basic Troubleshooting

Clearing a Paper Jam

HP Customer Care

HP Customer Care by Phone

After the Warranty

Extended Warranty Options

Supplies and Accessories

Part Names and Numbers

Printer Quick Start Posters and User’s Guides for Macintosh

Paper and Other Media

Ordering Information

Setup Instructions

Using a USB Connection

Using an AppleTalk Connection

Specifications

Legal Information

Regulatory Notices

Limited Warranty Statement

HP Year 2000 Warranty

Index