Thank you for buying an HP DeskJet printer. Because HP wants owning your printer
to be a trouble-free experience, we back your purchase with
award-winning service and support that includes:
HP Customer Care Online
HP Customer Care
—
Click your way to a quick solution!
start for answers to questions about your HP DeskJet printer—24 hours a day, seven
days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
Call us direct and connect with a service technician who specializes in your product
and who can typically answer your questions in one phone call. (See page 43 in this
User’s Guide
for phone numbers.)
Acknowledgments
Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation (U.S. patent numbers 4955066 and 4974159).
MMX and Pentium are U.S. registered trademarks of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this material.
All rights reserved. Reproduction, adaptation, or translation of this manual is
prohibited without prior written permission of Hewlett-Packard Company, except
as allowed under the copyright laws.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
Here’s what comes in the box. If something is missing, talk to your HP dealer or
call HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the
appropriate telephone number.)
Printer
Documents about
Automatic
Two-Sided
Printing
Module
your printer
Quick Start
Parallel Ca
Setup
Qui
ck
ble
US
S
B
t
Cabl
art
S
etu
e
p
Printer software
Black print
cartridge
Power cord
Quick Start poster
Color print
cartridge
Note: You’ll need to buy a printer cable, such as the HP IEEE 1284-Compliant
Parallel Interface Cable (bidirectional). If you are using Windows 98 and want
to use USB, purchase an HP USB-Compliant cable (see See “Ordering
Information” on page 48.).
If your computer does not have a CD-ROM drive and if diskettes were not
included with your printer, see See “Printer Software” on page 42. for
information on ordering diskettes.
For information on printing across a network with the HP DeskJet 970C Series
printer, see your HP DeskJet 970C Series Printer Network Guide for Windows.
iii
Special Features of Your HP DeskJet Printer
Your new HP DeskJet printer is equipped with these special features:
•
Stunning photo quality through HP’s PhotoREt printing technology
•
Uncompromising performance with print speeds of up to 12 pages per minute
for black text and 10 pages per minute for text with color graphics
Network-capable (supports HP JetDirect External Print Server)
Finding More Information
This
User’s Guide
•
Use the
•
Visit an HP web site for the latest product information, troubleshooting, and
printer software updates (see page 42 for web site addresses).
For Windows 95, 98, and NT 4.0 Users
•
Consult the
for information about hardware and software compatibility. To access the
Release Notes
shows you how to operate your printer. For more information:
Quick Start Poster
Release Notes
, click on
for installation.
file in the HP DeskJet 970C Series program group
Start Programs HPDeskJet 970C Series
.
iv
For Windows 2000 Professional Users
•
If you are a Windows 2000 Professional user, visit HP’s web site at
http://www.hp.com/cposupport/eschome.html
for more information.
For Windows 3.1x Users
•
Consult the
compatibility. Open this file by double-clicking the HP DeskJet 970C Series
Release Notes icon in the HP DeskJet Utilities program group.
Release Notes
for information about hardware and software
For DOS Users
•
If you are using DOS, information can be found in a text document
(
dosread.txt)
code>\djcp\
dosread.txt
see page 66. If you have diskettes, the file is located on the HP DeskJet Control
Panel for DOS diskette.
. This document is on the printer software CD in the
directory. For example, “enu” is the language code for English, so
is located in the
\enu\djcp
directory. For a list of language codes,
\<language
1
Using Your Printer
Buttons and Lights
The buttons on the front of your HP DeskJet printer enable you to turn the printer
on and off, cancel a print job, or resume printing. The lights provide you with
visual cues about the state of your printer. The buttons and lights from left to
right are:
Cancel Button – Press this button to
cancel the current print job.
Print Cartridge Status Light – When lit,
the light above this symbol indicates that you
need to check the status of your print
cartridges. See “Print Cartridge Status” on
page 29.
Resume Button and Light – Whenever
the light above the Resume Button flashes,
press the Resume Button to continue printing.
Warning
Power Button and Light – Use the Power Button to turn the printer on and
off. The green light above the Power Button flashes when the printer is processing
information.
Use only the Power Button on the front of the printer to turn the printer on
and off. Using a power strip, surge protector, or a wall-mounted switch to turn
the printer on and off may cause premature printer failure.
1
1
Using Your Printer
Paper Trays
IN Tray
You place paper and other media
types for printing in the IN tray. Pull
out this tray for easy loading. Once
you insert the media you want to use,
slide the paper guides so they rest
snugly against the media. Be sure to
slide all media as far as it will go into
the IN tray.
OUT Tray
The printer sends its completed pages
to the OUT tray. The OUT tray has two
different positions.
IN tray pushed in
Paper width guide
Paper length guide
IN tray pulled out
Paper width guide
Paper length guide
Single
envelope
slot
2
Down – For most types of printing
(except banners). The down position
also allows single envelope printing.
Up – For ease of loading media in the
IN tray and for banner printing.
OUT tray down
OUT tray up
1
Using Your Printer
Automatic Two-Sided Printing
The Automatic Two-Sided Printing Module is a special hardware and software
feature that enables your printer to automatically print on both sides of the page.
Installing the Automatic Two-Sided Printing Module
1
Turn the knob on the printer’s Rear Access Door counter-clockwise, and remove
the door.
Press the button on each side of the Automatic Two-Sided Printing Module, and
2
insert the module into the back of the printer.
3
Release the buttons.
3
1
Using Your Printer
Printing with the Automatic Two-Sided Printing Module
1
Load appropriate paper.
Note: Not all paper types or sizes work with the Automatic Two-Sided
Printing Module. You can print on plain paper, HP Bright White Inkjet Paper,
HP Premium Inkjet Heavyweight Paper, HP Felt-textured Greeting Card
Paper, and HP Professional Brochure Paper, Glossy or Matte. Not all paper
sizes can be used with the Automatic Two-Sided Printing Module.
2
Go to the
for instructions.
3
On the HP Printer Properties
a
b
c
d
4
Select
HP Printer Properties
Check
Two-Sided Printing
Check
Automatic
make a selection, then click OK.
Select
Book
Click
Apply
Book
or
. When the Two-Sided Printing Margin dialog box appears,
or
Tablet
.
Tablet
to choose the page orientation.
dialog box. See “Printer Software” on page 5
Features
.
to choose the page orientation.
tab:
4
Click OK to close the Printer Properties dialog box.
5
Click
OK
6
to print.
Note: After one side of the page is printed on, the paper will be held while
the ink dries. Once the ink is dry, the paper is pulled back in, and the reverse
side is printed. As each page is finished, the page will drop into the OUT tray.
Note: If you have problems with Two-Sided Printing, see pages 39–40.
Basic Printer Maintenance
Because the printer ejects ink onto the paper in a fine mist, ink smudges will
eventually appear on the printer case. Follow the cleaning instructions provided
here.
•
Do not
clean the interior of the printer. Keep all fluids away from the interior.
1
Using Your Printer
•
To remove stains, smudges and/or dried ink from the exterior of the printer, use
a soft cloth moistened with water. Do not use household cleaners or detergent.
In the event that a household cleaner or detergent is used on the printer, wipe
the printer’s exterior surfaces with a soft cloth moistened with water.
•
Do not lubricate the rod on which the print cartridge cradles move. Noise is
normal when the cradles move back and forth.
For information on cleaning print cartridges and the print cartridge cradle, see
“Cleaning Print Cartridges” on page 33.
Caution
Printer Software
For maximum performance and reliability, the printer should be handled and
stored in an upright, level position.
Use your printer software to control how and what you print. Print quality, paper
size and type, and Two-Sided Printing are just a few of the options available to you
in the HP Printer Properties dialog box.
Note: If you are printing from Windows 3.1x or DOS, see page 59.
1 From your software program, select
File Print.
Your software program opens a Print
dialog box, similar to the one on the
right.
2 From the Print dialog box, click
Properties. The HP Printer Properties
dialog box opens.
Or try this:
1 If you don’t see a Print option in the File
menu, select File
File
Print Setup.
Printer Setup or
2 From the Printer Setup or Print Setup
dialog box, click Setup or Options.
5
1
Using Your Printer
Printer Properties Dialog Box Tabs
The three tabs located in the Printer Properties dialog box are
Note: If your printer is networked, you may see a fourth “Services” tab in the
Printer Properties dialog box.
•
Setup (see “Setup Tab” on page 7)
•
Features (see “Features Tab” on page 8)
•
Advanced (see “Advanced Tab” on page 9)
Simply click a tab, then choose your settings.
Printer Properties Dialog Box Buttons
The standard buttons at the bottom of the Printer Properties dialog box are:
6
•
Factory Settings – Returns all of the tab settings to the factory defaults.
•
OK – Accepts your changes and closes the dialog box.
•
Cancel – Cancels your changes and closes the dialog box.
•
Apply – Applies your changes.
•
Help – Displays a message telling you to click your right mouse button
for help.
1
Using Your Printer
Setup Tab
Print Quality
• Draft - Quick printing
• Normal - Every day
printing
• Best - Highest quality
printing
Select any photo paper
type in Paper Type to
enable Photo Paper
Printing.
•Click PhotoREt to
automatically select the
best configuration of print
speed and quality.
•Click 2400 X 1200 dpi for
source images greater than
600 dpi. This setting
requires 400 MB or more
hard-disk space and takes
longer to print.
Print on z-fold paper.
Look here to see your
current settings.
Choose from a
wide range of
paper types.
Choose a paper
size or enter a
paper size of
your own.
Resize an image to
fit on a specific
paper size.
Note: Right-click on any item on this screen to view help related to that item.
7
1
Using Your Printer
Features Tab
Choose:
• Portrait -
• Landscape -
• Mirror Image - Reverses
the printed image.
• Rotate 180
when using envelope or
Hagaki paper size.
Rotates the page image
180 degrees top to
bottom.
o
- Enabled
Check here and choose:
• Book (binding on the
side) or Tablet (binding
on the top).
• Automatic when using
the Automatic Two-Sided
Printing Module.
Check here and choose:
• Number of pages printed
per sheet.
• Border on each page on
the sheet.
Look here to see your
current settings.
Check here and
choose the size of
your poster by
selecting the
number of pages
across and down.
Choose the number
of copies to print.
Check here to print the last page of your
document first, or leave unchecked to print
the first page first.
Check here to see how your document
will look before you print. Show HP
Preview will allow you to print, cancel
or create a graphic file of your
document. You can change some print
settings, visually see the effect, and
print with the new settings.
8
Note: Right-click on any item on this screen to view help related to that item.
1
Using Your Printer
Advanced Tab
Check here to print in
shades of gray.
Optimization is only
available when
printing in grayscale.
Slide to adjust colors
to meet your needs.
Look here to see
your current
settings.
Slide to adjust the
amount of ink on
the page.
Note: Right-click on any item on this screen to view help related to that item.
Slide to provide
extra drying time.
9
1
Using Your Printer
Printing on Different Types of Paper and Media
Single envelope slot
OUT tray down
OUT tray up
Paper length guides
IN tray pushed in
What do you want to printWhat you need to do
Single envelope
Stack of up to 15 envelopes
1 Slide the envelope, with its flap side on the left and
flap facing up, into the OUT tray’s single envelope
slot. Continue sliding until the envelope stops.
2 Choose the print settings that match the type and size
of the envelope.
3 Print the envelope.
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Slide the envelopes, with their flap side on the left and
flap facing up, into the IN tray as far as they will go.
3 Slide the paper guides snugly against the edges of the
envelopes.
4 Choose the print settings that match the type and size
of the envelopes.
5 Print the envelopes.
IN tray
pulled out
Paper length guidesPaper width guide
10
See next page
1
Using Your Printer
Note: See “Printer Software” on page 5 for instructions on how to use your printer
software.
Setup TabFeatures Tab
HP print settings to chooseGuidelines to remember
Setup Tab
- Print Quality: Choose Normal
- Paper Type: Choose Plain Paper
- Paper Size: Choose appropriate envelope size
Features Tab
- Orientation: Choose Portrait
- Two-Sided Printing: Unchecked
Setup Tab
- Print Quality: Choose Normal
- Paper Type: Choose Plain Paper
- Paper Size: Choose appropriate envelope size
Features Tab
- Orientation: Choose Portrait
- Two-Sided Printing: Unchecked
• Make sure paper is loaded in the IN tray.
• Make sure the OUT tray is in the down position.
• Avoid envelopes that have clasps or windows.
• Avoid envelopes that are shiny or embossed,
envelopes with thick, irregular, or curled edges, or
envelopes that are wrinkled, torn, or otherwise
damaged.
• If your software program includes an envelopeprinting feature, follow those instructions instead of
the procedure here.
• Never load more than 15 envelopes at one time.
• Align the envelope edges before inserting them.
• Avoid envelopes that have clasps or windows.
• Avoid envelopes that are shiny or embossed,
envelopes with thick, irregular, or curled edges, or
envelopes that are wrinkled, torn, or otherwise
damaged.
• If your software program includes an envelopeprinting feature, follow those instructions instead of
the procedure here.
11
1
Using Your Printer
Single envelope slot
OUT tray down
OUT tray up
Paper length guides
IN tray pushed in
What do you want to printWhat you need to do
Greeting Cards
Cards (index, business, and other small
media)
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Insert up to 45 cards into the IN tray as far as they
will go.
3 Slide the paper guides snugly against the edges of the
cards.
4 Choose the print settings that match the type and size
of the cards.
5 Print the cards.
1 Pull out the IN tray.
2 Slide out both of the paper guides, and remove all
paper from the IN tray.
3 Insert up to 45 cards into the IN tray as far as they
will go.
4 Slide the paper guides snugly against the edges of the
cards.
5 Push in the IN tray.
6 Choose the print settings that match the type and size
of the cards.
7 Print the cards.
IN tray
pulled out
Paper length guidesPaper width guide
12
See next page
1
Using Your Printer
Note: See “Printer Software” on page 5 for instructions on how to use your printer
software.
Setup TabFeatures Tab
.
HP print settings to chooseGuidelines to remember
Setup Tab
- Print Quality: Choose Normal
- Paper Type: Choose greeting card type
- Paper Size: Choose appropriate card size
Features Tab
- Orientation: Choose Portrait
- Two-Sided Printing: Unchecked
Setup Tab
- Print Quality: Choose Normal
- Paper Type: Choose Plain Paper
- Paper Size: Choose appropriate card size
Features Tab
- Orientation: Choose Portrait
- Two-Sided Printing: Unchecked
• For ease of loading small cards, raise the OUT tray.
After you have inserted the cards, lower the OUT tray.
• Align the card edges before inserting the cards.
• If you have pre-folded greeting cards, unfold the
cards, then load the cards into the IN tray.
• For ease of loading small cards, raise the OUT tray.
After you have inserted the cards, lower the OUT tray.
• Align the card edges before inserting the cards.
13
1
Using Your Printer
Single envelope slot
OUT tray down
OUT tray up
Paper length guides
IN tray pushed in
What do you want to printWhat you need to do
Photos
1 Pull out the IN tray.
2 Slide out both of the paper guides, and remove all
paper from the IN tray.
3 Insert photo paper in the IN tray (HP logo side up or
glossy side down).
4 Slide the paper guides snugly against the sheets.
5 Push in the IN tray.
6 Choose the print settings that match the type and size
of the photo paper.
7 Print the photos.
IN tray
pulled out
Paper length guidesPaper width guide
Labels
14
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Fan the edges of the label sheets to separate them,
then align the label edges.
3 Insert up to 20 label sheets (label side down).
4 Slide the paper guides snugly against the sheets.
5 Choose the print settings that match the type and size
of labels.
6 Print the labels.
See next page
1
Using Your Printer
Note: See “Printer Software” on page 5 for instructions on how to use your printer
software.
Setup TabFeatures Tab
HP print settings to chooseGuidelines to remember
Setup Tab
- Print Quality: Choose Best
- Paper Type: Choose photo paper type
- Photo Paper Printing: CLick PhotoREt to
automatically select the best combination of
print speed and quality.
OR
Click 2400 x 1200 dpi for source images
greater than 600 dpi. This setting requires 400
MB or more hard disk space and takes longer
to print.
- Paper Size: Choose appropriate paper size
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
Setup Tab
- Print Quality: Choose Normal
- Paper Type: Choose Plain Paper
- Paper Size: Choose A4 or Letter (8.5x11 in)
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
• For best results, use an HP photo paper.
• The photo needs to be in electronic (digital) form,
before you can print it. Take a digital picture, scan a
photo, or have your local camera shop provide an
electronic file of your photo.
• Use PhotoREt for most photo paper printing.
• If you have a parallel cable, you may be able to
increase photo printing speed by enabling Hardware
ECP. Open the HP DeskJet Toolbox. Click the
Configuration tab and check Attempt to Use
Hardware ECP. Apply your changes and print your
photo.
• Use only paper labels that are designed specifically
for use with inkjet printers.
• Never load more than 20 sheets at one time.
• Use only full sheets of labels.
• Make sure the sheets are not sticky, wrinkled, or
pulling away from their protective backing.
• Do not use plastic or clear labels. The ink will not dry
when used with plastic or clear labels.
15
1
Using Your Printer
Single envelope slot
OUT tray down
OUT tray up
Paper length guides
IN tray pushed in
What do you want to printWhat you need to do
Transparencies
Adhesive strip
1 Slide out both of the paper guides, and remove all
paper from the IN tray.
2 Fan the edges of the transparency sheets to separate
them, then align the edges.
3 Insert a stack of up to 30 transparency sheets, rough
side down and the adhesive strip towards the printer.
4 Slide the paper guides snugly against the
transparencies.
5 Choose the print settings that match the type and size
of the transparencies.
6 Print the transparencies.
7 The printer waits for transparencies to dry before
releasing them automatically. Press the Resume
Button to continue printing.
IN tray
pulled out
Paper length guidesPaper width guide
16
See next page
1
Using Your Printer
Note: See “Printer Software” on page 5 for instructions on how to use your printer
software.
Setup TabFeatures Tab
.
HP print settings to chooseGuidelines to remember
Setup Tab
- Print Quality: Choose Normal or Best
- Paper Type: Choose transparency type
- Paper Size: Choose appropriate size
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
• For best results, use HP Premium Inkjet Transparency
Film.
17
1
Using Your Printer
Single envelope slot
OUT tray down
OUT tray up
Paper length guides
IN tray pushed in
What do you want to printWhat you need to do
Banners
Posters
1 Tear off the number of sheets (up to 20) you need.
2 Tear off and discard the perforated strips, if any.
3 Slide out the paper guides, and remove all paper from
the IN tray.
4 Raise the OUT tray and leave it in the Up position.
5 Put the paper in the IN tray so that the unattached
edge is at the top of the stack. Insert the first edge into
the IN tray until it stops. Make sure the IN tray is
pushed in.
6 Slide paper guides snugly against the sheets.
7 Check Banner Printing and choose the appropriate
paper type and size.
8 Print the banner.
1 Load paper in the IN tray.
2 Slide the paper guides snugly against the sheets.
3 Choose the print settings that match the type and size
of your poster.
4 Print your poster.
IN tray
pulled out
Paper length guidesPaper width guide
18
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