HP DeskJet 720C User Guide

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The HP DeskJet 720C Series Printer User’s Guide

English

The HP DeskJet 720C Series Printer User’s Guide

English

Acknowledgments

Microsoft

and MS-DOS® are U.S. registered trademarks and

Windows™ is a trademark of Microsoft Corporation. TrueType™ is a U.S. trademark of Apple Computer, Inc. Arial® and Times New Roman® are U.S. registered trademarks

of The Monotype Corporaion. Snowdrift™ is a trademark of Agfa Division of Bayer Corporation. Creepy™ is a trademark of the Monotype Corporation which may be

registered in certain juristictions. Kodak is a trademark of the Eastman Kodak Company.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Printing History

CHAPTER 1 P

CHAPTER 2

CHAPTER 3

CHAPTER 4

RINTING BASICS

How to Choose Paper 2 How to Put Paper in the Printer 3 How to Print 5 Printer Software: Your Printer’s Remote Control 8

EYOND THE BASICS

How to Print on Different Paper Sizes 14 How to Print on Both Sides of the Paper 16 How to Flip a Document 18 About Color 19 About Pictures 21 About T e xt 23

HAT YOU CAN PRINT

Envelopes 26 Labels 29 Transparencies 31 Photographs 33 Cards 34 Banners 36 Iron-On T r ansfers 39

GETTING HELP WHEN THINGS GO WRONG 40

Click Your Way to a Solution 40 Printer Communications 44 Customer Support 45

CHAPTER 5

INDEX

ORE ABOUT YOUR PRINTER

System Requirements 47 A Word About Windows NT 4.0 47 Minimum Printing Margins 48 Cartridges and Ink 48 Speciﬁcations 49 Printing from DOS 50

Additional Symbol Sets and Fonts 51 Ordering Supplies and Accessories 52 Ordering Information 53 Regulatory Notices 54 Limited Warranty Statement 55

C HAPTER

How to

Choose Paper

How to Put

Paper in

the Printer

1 2

Printing Basics

lthough your printer can do some pretty

fancy stuff, most of the time you’ll be printing words and pictures on paper. The process is simple: First choose the paper you want to use; load the paper in your printer; choose your print settings from the printer software; and then print from the computer software program you’re using.

How to Print

Printer Software:

Your Printer’s

Remote Control

If you want to kno w more about the printing basics, read on. And don’t miss the tips on each page.

Paper Pointers

GET THE RIGHT PAPER

Use HP paper for vivid color and the sharpest text. Here are some of your choices:

• HP Premium Inkjet Paper. Its matte ﬁnish captures brighter colors and sharper images for more brilliant documents and presentations.

• HP Deluxe Photo Paper uses K odak Image Enhancements technology to give you e xcellent skintones and trueto-life landscape colors.

• HP Bright White Inkjet Paper produces highcontrast colors and sharp text. The brightest and whitest of any inkjet paper, it giv es you the ability to print on both sides without show-through.

• HP Premium Photo Paper produces spectacular photos that look and feel like traditional photos.

HP papers are available at most computer supply stores or by calling HP Direct (see page 53).

HOW TO CHOOSE PAPER

Most plain photocopy paper works ﬁne in y our printer, particularly paper that is marked for use in inkjet printers. T o get the best results, use one of the Hewlett-Pac kard papers, which were developed especially for HP inks and y our printer.

What to Consider

Size. You can use any size paper that ﬁts easily within the paper adjusters of the printer.

length = 3 to 14 inches (77 to 356 mm)

width = 3 to 8.5 inches (77 to 215 mm)

Weight. You can choose from a wide range of paper w eights, as listed on page 49. Use 20–24-pound or 75–90 gsm plain paper for multipurpose, everyday use .

Brightness. Some papers are whiter than others and produce sharper, more vibrant colors. Use HP Deluxe Photo P aper for documents with photographs; use white paper for documents with any other pictures.

Surface smoothness. The smoothness of the paper aff ects how crisp the printing looks on the paper. Paper with a high cotton content (25% to 100%) tends to offer greater surface smoothness. Glossy, coated paper works well for pictures and charts (where you want crisp lines with intense, high-quality colors) and for photocop ying.

Opacity. Opacity refers to the degree to which printing on one side of the paper shows through to the other side. Use paper high in opacity (or thicker paper) for two-sided printing.

HOW TO PUT PAPER IN THE PRINTER

Take a second to load the paper correctly in the IN drawer. Make sure all the paper in the drawer is the same size and type, and that the paper adjusters rest snugly against the paper. The printer will do the rest.

Paper Pointers

Let’s walk through the process step by step:

Slide out the green paper-width and paper-length adjusters to make room for the paper.

If you want, you can slide out the IN drawer to insert the paper more easily. You can ﬂip up the OUT tray if you want to see better.

OUT tray

Paper-length adjuster

Paper-width

adjuster

Fan the edges of the paper stack to separate the pages. Then tap the stack on a ﬂat surface to even it up.

You can insert up to 3/8 in or 10 mm at a time.

PAPER THAT MIGHT

NOT WORK

• Highly textured stock such as linen might not print evenly; the ink could bleed into these papers.

• Extremely smooth, shiny, or coated papers not speciﬁcally designed for inkjet printers could jam the printer and might actually

• Multi-part forms (such as duplicate or triplicate forms) could wrinkle in the printer or get stuck; the ink is also more likely to smear.

• Paper in poor condition—with tears, dust, wrinkles, or curled or bent edges, or that doesn’t lie ﬂat—could jam the printer.

repel

ink.

Paper Pointers

PRINTSIDE DOWN

Most paper prints better on one side than on the other. This is especially true for coated or specially treated paper. The print side is usually indicated on the paper package.

RINTING ZONE

Your printer can’t print right to the edge of the paper. Be sure to set the margins so that the document falls within the printable area, or part of it could be cut off. For details, see page 48.

Put the paper in the IN drawer, print side down.

Push the paper in toward the back of the paper drawer until it stops.

IN drawer

Slide the paper adjusters in so they ﬁt snugly against the edges of the paper.

Make sure the paper still lies ﬂat in the drawer and that the paper ﬁts easily under the tab of the paper-length adjuster. (See page 28 for more information if you’re loading small-sized paper.)

Push the paper drawer back in and ﬂip the OUT tray back down.

HOW TO PRINT

Check your print settings in the HP print settings box. (See page 9 to

ﬁnd out how to get to the box.) If you’re printing one copy, on plain paper with portrait orientation, the

default settings will work ﬁne for you. (Chapters 2 and 3 explain why you might want to change the settings for different types of printing.)

HP print settings box

Click

to save your

settings.

Click OK in the HP print settings box to save your settings.

Click

in the

box of your software program to start printing.

(You might need to click

Printer

Name:

HP DeskJet 690C Series Printer

Status:

Idle

Type:

HP Deskjet 690C Series Printer

Where:

LPT2:

Comment:

Page range

All Current page Pages:

Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12

Selection

Document

File

and then

Copies

Number of copies:

PrintPrint what:

OK Cancel Options...

Properties

Print to

Collate

to reach the

The

your software program

box in

Click OK to print.

That’s all there is to it. The printer will print one page at a time until it ﬁnishes, delivering each printed page into the printer’s OUT tray.

box.)

Handy Hints

PRINTING FROM DOS

For information about printing from DOS programs, turn to page 50.

ICK A PAPER TYPE

If you’re using HP paper in your printer, in the HP print settings box select the right paper type for your paper.

• Select

Plain Paper

for

❚

HP Bright White Paper

HP Banner Paper

❚

• Select

HP Premium

Inkjet Paper

❚

HP Premium

for

Inkjet Paper HP Greeting Card

❚

Paper

❚

HP Iron-On T-Shirt T ransf ers

❚

HP Premium Inkjet Heavyweight Paper

• Select

HP Deluxe

Photo Paper

to use Kodak Image Enhancements technology with HP Deluxe Photo Paper.

• Select

HP Premium

Photo Paper

for HP Premium Photo Paper.

What If

While You’re Printing

It takes a fe w moments f or the printing to start, while the printer gets information from the computer. Even after it’s started printing, the printer might pause occasionally to receive more inf ormation.

THE PRINTOUTS

ARE SPLOTCHY AND UNEVEN

First check the print cartridges—they might be dirty or running out of ink. To ﬁnd out how to clean or replace them, open the HP Toolbox (see page 11) and click the

Printer Services

tab for cleaning or the

How Do I?

tab for

replacing cartridges.

OU CAN’T FIND

THE JAMMED PAPER

If you can’t see the paper causing the jams, check to see if a label has come unglued from a label sheet while going through the printer.

If you run out of paper before you’ve ﬁnished

The printer will prompt you to add more paper . Put the paper in the IN drawer, and then press the Resume button on the front of the printer .

If the paper jams in the printer

If the paper jams in the printer, y ou’ll usually be able to pull the paper out from either the IN drawer or the OUT tray. Then press the Resume button on the front of the printer. The printer will turn off and then on again on its own. Y ou’ll need to resend your job to the printer.

Sometimes the paper jams in the back of the printer . If you can’t reach the jammed paper, turn the knob on the rear access door at the bac k of the printer 1/4 turn counter clockwise and remove the door.

To lock

To unlock

Remove rear

access door.

Pull the jammed paper out of the printer and then replace the door, making sure to lock the door by turning the knob clockwise to the loc ked position. Press the Resume button on the front of the printer and resend your print job.

Troubleshooting

If a problem occurs during printing, you’ll see a message on your screen telling you what’ s wrong and how to ﬁx it.

If you don’t get a message but y ou notice that something is wrong or you don’t like how the printout looks , click the

Troubleshooting

tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to ﬁnd out how to get to the HP Toolbox.)

Click the

Troubleshooting

tab.

What If

YOU AREN’T

SEEING ANY MESSAGES

If you seem to be having a problem but you aren’t seeing any messages on your screen, it might be because you don’t have two-way communications (see page 44 for more information).

Handy Hints

HP ON THE WORLD W

IDE WEB

You can get the latest product information, troubleshoot problems, and download updated printer software from HP’s World Wide Web site at URL

http://www.hp.com or http://www.hp.com/go/ peripherals

Printer Software: Your Printer’ s Remote Contr ol

Although your printer has a couple of buttons on it, you really contr ol the printer remotely, through your software program and through the printer software you installed on your computer.

Instead of pushing buttons on a remote control, you make your selections in the HP print settings box and the HP Toolbox. (But, just like a remote control, sometimes these two boxes are hard to ﬁnd.)

TELL THE PRINTER WHAT YOU WANT

PRINTER SOFTWARE

HP Print Settings Box

How to ﬁnd it: see page 9 What it does: see page 10

HP Toolbox

How to ﬁnd it: see page 11 What it does: see page 12

SEE THE RESULTS!

THE HP PRINT SETTINGS BOX: H OW TO FIND IT

You can select settings such as the paper type, paper size, orientation and print quality in this box. Ho w you ﬁnd the box differs depending on whic h software program and which operating system you’ re using.

Try these strategies from the File menu of your document, and you’re sure to get there.

TRY THIS

1 Click

click

File

and then

…OR TRY THIS

1 If

isn’t

there, then click

Printer Setup

Print Setup

YOU’RE THERE!

File

New... Open... Close Save Save as... Save All Properties Templates Page Setup... Print Preview

File

New... Open... Close Save Save as... Revert Document setup... Preferences...

Printer setup...

Print...

Ctrl+N Ctrl+O

Ctrl+S

Ctrl+P

Ctrl+N Ctrl+O Ctrl+F4 Ctrl+S

Ctrl+P

Copies:

Collate Copies

Cancel

Setup..

Fonts...

Options...

Cancel

Setup

2 Then click whichever

button you see—

Properties, Setup, Printer

. (Clicking

Options

at this point

won’t get you there.)

3 If you still don’t see

Setup

the box, click

Options

Properties

2 Then click whichever

button you see—

Setup

Options.

FOR MORE INFORMA-

ABOUT THE HP PRINT

TION

ETTINGS BOX, SEE ONLINE

HELP.

THE HP PRINT SETTINGS BOX: W

HAT IT CAN DO FOR YOU

CLICK A TAB AND THEN CLICK A SETTING.

Select the

appropriate

settings.

Choose the right

paper size and

type for the job.

Show your

ﬁnished work

at its best.

Click

Best

quality.

Save time and color ink.

Click here to print drafts of color

documents in shades of gray.

Save time

and ink.

EconoFast

Click print quality.

Save money and trees.

Print on both sides of the paper (when available).

Print clearly.

Align your black and color cartridges, and clean them when necessary, as described in online troubleshooting.

LICK OK TO SAVE YOUR SETTINGS.

THE HP TOOLBOX: HOW TO FIND IT

The HP Toolbox tells you how to print and how to troubleshoot your printing pr ob lems. It even allows you to align and c lean your print cartridges. For each Windows system, here are a couple of places to ﬁnd the HP Toolbox.

Windows 95 and Windows NT 4.0

Double-click the

HP T oolbo x shortcut

icon. This shortcut is

on your desktop.

If you’ve removed the HP

Toolbox icon, click point to

Programs

HP DeskJet Utilities

and then click

DeskJet 720C Toolbox

Start

, point

, , .

Click the button. This button appears on the Taskbar at the bottom of the screen when the HP Toolbox is open and whenever you’re printing.

HP T oolbo x

Windows 3.1x

If you close the HP Toolbox,

it’ll reappear when you’re

printing. Or you can double-click it in the

HP DeskJet Utilities group

in the Program Manager.

Double-click the HP Toolbox icon. It’s on your desktop when you start your computer.

THE HP TOOLBOX: W

HAT IT CAN DO FOR YOU

Troubleshooting

Find your wa y to a solution when things go wrong.

(See page 40 for more information.)

How Do I?

Follow the steps to print what you want.

Printer Services

Keep your printer in working order.

C HAPTER

1 2

How to Print on

Different

Paper Sizes

How to Print on

Both Sides of

the Paper

Beyond the Basics

ith the printing basics down, you’re ready

to learn more about what your printer can do for you and how you can get the most out of your printer.

How to Flip a

Document

About Color

About Pictures

About Text

HOW TO PRINT ON DIFFERENT

APER SIZES

Paper Pointers

PREPRINTED PAPER

You can buy preprinted checks or business forms (such as invoices and statements) that are designed for inkjet printers. When you print on these forms, just remember to load the printed side face down, with the top of the page going into the printer ﬁrst.

CREATE YOUR OWN

BUSINESS FORMS

You can create customized business forms or business cards with your own logo, name, and address and print them as you need them. Softw are programs usually provide templates that can help you design the forms.

Most of the time, when you print on plain paper, cards, labels, and envelopes, you select one of the standard sizes in the

Setup

box on the

tab of the HP print settings box. But you’re not

Paper Size

limited to the sizes listed. Just make sure the size of the paper falls within the following dimensions (so the printer rollers can pick up the paper):

Width:

3 to 8.5 inches (77 mm to 215 mm)

Length: 3 to 14 inches (77 mm to 356 mm)

Then follow these steps:

In the HP print settings dialog box, click the

Custom

in the

Paper Size

list. (See page 9 to ﬁnd out ho w to get to the

Setup

tab, and then select

HP print settings box.)

Select

Custom.

Type the dimensions of the paper in the

then click

Load the paper in the printer and print as you would for normal paper

Custom Paper Size

box, and

sizes. For small paper sizes, you might need to push the small green sliding

adjuster in further to hold the paper snugly lengthwise, as described on page 28.

AFTER PRINTING

Change the

Paper Size

back to

Letter

or A4, or to whatever paper siz e y ou’ll

be printing on next.

Paper Pointers

CHANGE THE

SHAPE

Even though you print on ﬂat paper, there’s no reason to leave it that way. Buy an origami book and learn to change the shape of your printed paper. Or add shape to your printed piece by gluing small charms, buttons, or dried ﬂowers onto card stock.

HOW TO PRINT ON

BOTH SIDES OF THE PAPER

Paper Pointers

PAPER THAT WON’T

SHOW THROUGH

Look for any paper in which pictures and text printed on one side don’t show through on the other. Collect sample sheets that are 24-pound (90 gsm) or heavier, and test them to make sure they do the job.

What If

THE SECOND SIDE

PRINTED LIKE THIS:

The easiest way to save paper is to print on both sides of it. Just put the paper through the printer twice: Select a two-sided printing option and follow the directions on y our screen.

Load the paper in the IN drawer.

Make sure there’s no paper in the OUT tray.

In the HP print settings box, click the

Features

tab. (See page 9 to ﬁnd

out how to get to the HP print settings box.) Then click

Book

Tablet

Click the

Click can be bound at the top.

Click can be bound on the left.

Features

Tablet

so the sheets

Book

so the sheets

tab.

• You might have selected instead of in the HP print settings box. (See step 3.)

• You might have f orgotten to rotate the paper after the ﬁrst side printed. Print the document again, carefully following the directions on your screen.

Tablet

Book

Print your document.

The printer automatically prints only the odd-numbered pages. The printer then displays a message on your computer screen telling you how to reload the paper.

At the time of this publication, this feature was not available in the Windows NT 4.0 environment.

5 Put the printed pages back in the IN drawer of the printer.

The following illustrations sho w how to put the paper bac k in the printer for the

Book

option and the

Book

option

Odd-numbered pages print ﬁrst. Reload to print even-numbered pages.

Tablet

option

Tablet

option.

Reload to print even-numbered pagesOdd-numbered pages print ﬁrst.

The printer prints the even-numbered pages on the reverse side of the odd-numbered pages.

6 When the paper is ready, ﬂip the OUT tray down again and click

Continue

The printer prints the even-numbered pages on the reverse side of the odd-numbered pages.

in the message box.

What If

BOTH PAGES

PRINTED ON ONE SIDE OF THE PAPER

You put the paper print side down when you replaced it in the printer. Print your document again, paying special attention to the instructions on your screen.

HE INK SMEARED

The ink might not have dried completely, so wait a bit longer before you print the second side. You can shorten drying times by reducing the quality of the printing—for example, change from

Normal

EconoFast

quality on the tab of the HP print settings box.

Setup

AFTER PRINTING

Change the

Two-Sided Printing

option back to

None

Handy Hints

WHY FLIP A

DOCUMENT?

You’ll want to ﬂip a document when you use an iron-on transfer (

see page 39); the

image you’re tr ansferring is ﬂipped back to its original orientation when it’s ironed onto the cloth.

You might want to ﬂip a document before printing it on a transparency; then you can make notes on the back of the transparency and easily wipe them off later without scratching the transparency.

HOW TO FLIP A DOCUMENT

When you print a ﬂipped document, the text and pictures are ﬂipped horizontally (mirrored) from what you see on your computer screen.

The ﬂipped documentThe original

1 Load the paper in the IN drawer.

If you’re printing on transparencies, see page 31. If you’re printing on iron-on transfers, see page 39.

2 In the HP print settings box, click the

Flip Horizontal

settings box.)

. (See page 9 to ﬁnd out how to get to the HP print

Features

tab, and then click

Click

Flip Horizontal.

HEAPER

THAN LIGHT

Did you know that when your printer is turned on it uses less energy than most light bulbs—a mere 12 watts while it’s printing.

3 Print your document.

The text and pictures are reversed. Hold the printout up to a mirror to see how the ﬁnal product will look.

AFTER PRINTING

■ Click the

■ If you used transparencies or iron-on transfer paper, remove it from

the IN drawer and replace it with plain paper or whatever you’ll be

using next.

Flip Horizontal

box again to clear it.

ABOUT COLOR

One of the simplest ways to make your documents c learer and visuall y interesting is to print in color . The printer combines the four colors in the two print cartridges—black, c yan, yellow, and magenta—to match the colors of the text and pictures (even photographs) on your screen.

Black Cyan Yellow Magenta

Turning Off Color

What If

THE PRINTED

COLORS DON’T MATCH THE SCREEN COLORS

Because of the physics of how color is made on screen (with light) and at the printer (with dyes and pigments), there might be a slight mismatch.

The color text and pictures that you create in your documents will automatically print in color. Y ou can print drafts of your color documents in gra yscale if you’ re going to photocop y them in blac k and white or if y ou want to sa ve time and ink.

■ In the HP print settings box, click the

Grayscale

Color

tab, and then click

A “✔” in this box means that color is turned off.

Print in

Your color documents will print in shades of gray until you change the setting.

If you want e xceptional quality black and white documents, use

Normal

mode with the grayscale setting. In these modes the printer will use

Best

some color ink

HE COLORS AREN’T AS VIVID AS THEY SHOULD BE

You might be printing on the wrong side of the paper. If turning the paper over makes no difference, change the print quality to If you’re using a special paper, change the

Type

the paper (see page 5).

Best

Paper

setting to match

Handy Hints

Adjusting the Color

Like a full-featured camer a, your printer can “autofocus,” using HP’s ColorSmart technology to automatically make adjustments that will give you the best quality color printing. But if you prefer, you can manipulate the settings yourself to produce the effect you want:

COLORSMART II

TECHNOLOGY

Your printer is especially smart about printing color. (That’s wh y HP calls the technology ColorSmart II!) When you print a document in color, the printer marks each element in your document— text, full-color photographs, and graphics (such as pie charts with solid blocks of color)—and renders each at its vivid best—even those printed from the Internet. You get high-quality color at less expense than making color copies at a copy shop.

1 In the HP print settings dialog box, click the

Manual

2 Change the

. Then click

Intensity

Options

Halftoning

settings.

Color

tab and then click

Click to display your color options.

To ﬁnd out more about these settings, clic k

Help

ABOUT PICTURES

Pictures, graphics, and art are some generic terms used to describe the elements in your documents that aren’t text (suc h as c harts, illustrations, decorative elements, and photographs).

Handy Hints

100,000

80,000

60,000

40,000

20,000

1992 1994 1996 2000

graphs

IllustrationsCharts and

Decorative elements Photographs

To put a picture in a document you w ant to print, y ou ﬁrst need to get it into an electronic form (a computer ﬁle). Then it’s simple to copy it into a document—the user’s guide for the software program you’re using tells you how. Here are some possibilities for getting your pictures into electronic form.

■ Draw the pictures yourself, using the drawing tools in a software

program.

■ Use ready-made clip art—you can get it from a variety of sources,

including the Internet and your software programs. See “Need a picture?” for more ideas.

NEED A PICTURE?

Look through computer magazines for the names of companies that sell clip art. They’ll be happy to send you full-color pictures of their extensive offerings. Or browse in the art sections of bookstores for books of copyrightfree pictures.

Remember that it is against the law to copy any photograph unless you have been given speciﬁc permission to do so by the person or company who owns the original.

■ Scan the pictures yourself. Use your own scanner or gather your

pictures and rent a scanner at a local copy shop.

What If

PICTURES TAKE

LONGER THAN YOU EXPECT TO PRINT

Be patient. Because of their complexity, pictures, particularly color photographs, can take a long time to print.

If you’re printing a draft, you can speed up printing by using

EconoFast

print quality (directions on page 10), though the quality won’t be the best. Or y ou can turn off color altogether and print a fast, inexpensive black draft.

■ Get your photos scanned at your local camera shop. For a small fee, you

can have an entire roll of pictures put on a CD-ROM disk. Be sure to ask your camera shop to also put a CD-viewing application on the disk with your pictures.

■ Take a digital picture. A digital camera bypasses ﬁlm entirely and makes

the picture into a computer ﬁle. Call a full-service cop y shop or a camer a supply store about renting one.

ICTURES DON’T LOOK AS CRISP AS THE SCANNED ORIGINAL

The picture might have been scanned at a higher number of dots per inch (dpi) than your printer can print. To get the best results, scan photographs at 150 or 300 dpi. If y ou scan them at a higher dpi, you won’t improve the print quality, and the pictures will take longer to print.

ABOUT TEXT

The words on the page look the wa y they do because of the fonts you use when you type the text in your software program. Fonts are sets of characters (uppercase and lo wercase letters, numerals, and punctuation marks) with a particular design or look to them. Each font has a name, suc h as Times New Roman or Creepy .

Choosing Fonts

When you’ re choosing fonts, you can think of them in these groups:

■ Serif fonts have tags (tails) on the letters, which lead your eye from one

character to the next. Serif fonts are good for blocks of text.

■ Sans serif fonts have no tags. Their clean lines make them ideal for

headlines and other large text.

■ Special-purpose fonts. These include decorative and script fonts usually

used as special effects for small amounts of text in large sizes.

Serif

Sans serif

Special purpose

Handy Hints

SOME LETTERS

LOOK LIKE PICTURES

Wingdings are symbol (or picture) fonts that you type using the letter or number keys on your keyboard. You format them like text—you can add color, change their size, and so on.

But how do you know which letter or number to type for a picture? Make a chart! Simply type every letter and number on your keyboard twice, on two lines, one beneath the other. Make all the text big enough so the pictures will be clear—30-point text works well. Then highlight every other line and format it as Wingdings.

Using Fonts

Handy Hints

SEEING FONTS

CLOSE UP

Most software programs give you just a peek at the look of a font. But if you’re w orking in Windows 95, it’s easy to print a sample page of each font. Simply click then point to Click

Start

and

Settings.

Control Panel

and then double-click

Fonts

. Doub le-click any font you w ant to preview and then click

to print a sample.

Many software programs include a

Font

command that lists the availab le fonts. Usually you’ll select the text and apply the font (or include the font as part of a style deﬁnition). See the user’ s guide f or the program y ou’ re using to ﬁnd out how to select fonts for your text.

Times New Roman

Algerian Arial Arial Rounded MT Bold Artistik Ashley Inline AvantGarde Bahaus 93 Bookman

Buying Fonts

Fonts are included with most software prog rams and oper ating systems you purchase. Y ou can buy additional fonts and install them on your computer, where they’ re stored in your computer’s memory.

You can buy tw o types of fonts for your computer:

■ TrueType fonts, which are fonts that can be scaled to different sizes and

that look exactly the same on your computer screen and on the printed page.

■ Type 1, or postscript, fonts (if you’re using a type manager).

C HAPTER

Envelopes

Labels

Transparencies

What You Can Print

ith the printing basics down, you’ re ready for some results. Here are some ideas of

what your printer can print on different media types:

■

One envelope at a time or a stack of envelopes.

■

Labels—label your ﬁle folders or get those monthly mass mailings out the door.

Photographs

Cards

Banners

Iron-On Transfers

■

Transparencies for important presentations.

■ Photographs—make personalized buttons or

name tags. Business cards, recipe cards, or invitations to

■

opening night. Banners to attract visitors to your sales booth.

■

Iron-on transfers on sun visors printed with

■

your company logo.

C HAPTER

Getting Help When Things Go Wr ong

hen problems occur, the quickest way

to ﬁnd a solution is to use the online troubleshooting feature. With a few clicks of the mouse button, you’ll ﬁnd y our speciﬁc problem and details on how to ﬁx it.

If the print cartridge

continues to

light blink after you install new cartridges, check the part numbers on the cartridges.

Black: 51645A Color: C1823A

CLICK YOUR WAY TO A SOLUTION

Double-click the Toolbox

shortcut (or icon) on your desktop ﬁrst. (See page 11 if you can’t ﬁnd the HP Toolbox.)

Click the

Tab.

Click the appropriate category. (The following pages include an overview of common problems in each category.)

What seems to be the

problem?

Toubleshooting

Explore the possibilities.

WHAT IF?

No page came out of the printer

Be patient.

photographs, take awhile to print. Check the Power light; if it’s blinking, the printer is processing information.

Power. Make sure the printer is on (the Power light on the front of your printer should be on) and that all connections are ﬁrm.

Cover. Make sure the top cover of the printer is closed.

Paper. Make sure you put paper in the IN drawer correctly.

the printer

Tape. Make sure you’ve removed the protective pieces of tape on the print cartridges.

Default printer. Make sure you’ve selected the

HP DeskJet 720C Series printer as the default printer. To check your default printer, click the

Troubleshooting

click

A blank page came out

selected

on setting a default printer and follow the steps on your screen.

Complex documents, such as color

A blank page came out of

tab in the HP Toolbox, and then

, click the button for complete instructions

. Under

Wrong printer

Communications.

Responding” message on your screen, you might be using the wrong cable. (The bidirectional HP IEEE-1284 Compliant Parallel Interface Cable is recommended.)

Print cartridges. Make sure both print cartridge cradles contain properly installed cartridges with the correct part number.

Paper Jam. Make sure no paper is stuck in the printer. See page 6 for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

Ink. You might have run out of ink. Replace the

cartridges as shown in step 4 of the setup guide. Faxes. If you’ve received an electronic fax at your

computer and the printer prints a blank page when you try to print the fax, try saving the fax in a graphic format (such as TIF). Then place it in a word-processing document, and print from there. Alternatively, see online troubleshooting for the solution.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

If you see a “Printer Not

The text or graphics are in the wrong place

Paper orientation. If the printing is positioned incorrectly on the page, make sure you’v e selected the correct orientation ( the

Features

Alignment. If the color ink and black ink don’t line up on the printed page, you might need to align the print cartridges. In the HP Toolbox, click the

Services cartridges

Loading. If the printing is slanted or skewed, try reloading the paper and make sure the rear access door is properly locked, as described on page 6.

tab of the HP print settings box.

tab, and then click

Portrait

Align the print

Landscape

) on

Printer

Margin settings. If text is running off the edge of

the page:

■

Make sure the margins are set correctly in your software program.

Make sure the elements in your document ﬁt

■

within the printable area of the page (see page 48.)

Make sure you’ve selected the right paper size

■

on the

Setup

tab of the HP print settings box.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

The print quality is poor

Banner switch. Make sure the banner switch is down, unless you’re printing banners.

Paper. If the printing is faded or the colors are dull or bleeding into each other, mak e sure you’ re using paper intended for inkjet printers, that the correct paper setting is chosen in the software, and that you’ve loaded the paper print side down.

Cartridges. If ink is smearing or is splotchy:

■

You might need to clean the ink cartridges. In the HP Toolbox, click the and then click

■

You might need to replace the ink cartridges, as

Clean the print cartridges

Printer Services

tab,

described in step 4 of the setup guide.

Something on the page is wrong or missing

Margin settings. If the printing is cut off around the edges, check your software program to make sure that:

■

The margins are set correctly.

■ The elements are scaled correctly.

Colors.

■ You might need to clean your color print

■ You might need to replace the color ink

If the colors are wrong or missing:

cartridge. In the Toolbox, click the

Services cartridges

tab, and then click

cartridge, as described in step 4 of the setup guide

Printer

Clean the print

Ink. You can control the amount of ink on the page

by changing the print quality (on the

Setup

tab of

the HP print settings box).

■ If the printing appears faded or the colors are

dull, click If the colors bleed into one another or the ink

■

smears on the sheet, click instead of

You might be running out of ink. Replace the

■

Normal

Best

instead of

Normal

EconoFast

cartridges as explained in step 4 of the setup guide.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

■ Make sure you haven’t selected

Grayscale

on the

Setup

tab of the HP print

Print in

settings box.

Communications. If meaningless characters are

printing on your page, the computer might have lost communication with your printer. Make sure all cables are plugged in tightly. Make sure you’re using a bidirectional cable. To test the cable, in the HP Toolbox, click the click

Test the printer communication.

Printer Services

tab, and then

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

You’re having trouble printing a banner

Print settings. If you haven’t selected the correct print setting, you’ll get a paper mismatch error message. Cancel the job and make sure you’ve clicked

Banner

on the

Setup

tab of the HP print

settings box. Resend your job to the printer. Banner switch. If the paper jams, make sure

you’ve pushed the banner switch up and inserted the banner paper all the way into the IN drawer.

Loading. If several sheets feed into the printer together, try unfolding and folding the paper to get more air between the sheets.

FOR DIRECTIONS TO ONLINE TROUBLESHOOTING SEE PAGE 40-41.

Paper. If the paper creases as it passes through the printer, the paper might be inappropriate for banner printing. HP Banner Paper is highly recommended.

Margin gap. If you see gaps in the printing at the ends of the sheets, a problem might exist in your software program. See online troubleshooting for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

PRINTER COMMUNICATIONS

Your printer does not include a printer cable. The HP IEEE-1284 Compliant Parallel Interface Cable is best f or your printer. Make sure the cable is bidirectional—that is, that it allows two-way communication between your printer and the computer. This type of cable allo ws you access to all your printer’s features.

If you don’t know whether y our printer cable is bidirectional, you can ﬁnd out by following these steps:

1 Make sure the printer cable is securely connected to both the printer

and the computer.

2 Make sure both the printer and the computer are turned on. 3 Click the 4 Click

The printer software tests the communication between your computer and your printer and tells you if you ha v e bidirectional comm unications.

If the cable is bidirectional, you should have access to all the features of your HP DeskJet 720C Series printer.

If the cable is not bidirectional, the printer might be unable to send messages to the computer screen, but the printer will still be able to print.

Printer Services

Test printer communication.

tab of the HP Toolbox.

BUTTONS AND LIGHTS

There are two buttons and three lights on the front of the printer. The lights indicate when the printer is operating correctly or when it needs attention from you. The buttons are used to control the printer.

Pow er Button and Light When lit indicates that the printer is

turned on.

Resume Button and Light Blinks when there is a problem concerning

paper. Correct the problem and press the button.

Print Cartridge Light Blinks when there is a problem concerning

a print cartridge. Correct the problem. When the problem is corrected and the top cover is closed, the light will stop b linking.

If two or more lights blink at the same time, there is a printer problem. Correct the problem and turn the printer off then back on again. See the

Troubleshooting

tab of the HP Toolbox for solutions.

CUSTOMER SUPPORT

If you have questions, either general ones regarding how your printer works or speciﬁc ones regarding a pr ob lem you’re having, you have several possibilities for getting the answer s.

Handy Hints

Troubleshooting Using the Toolbox

If you have a speciﬁc problem, the quickest way to ﬁnd a solution might be right at your ﬁngertips. Chec k the online troubleshooting feature, located in the HP Toolbox. (See page 11 to ﬁnd out how to get to the Toolbo x.) If the suggestions in the Toolbox don’t solve your problem, you still have many options, as described in the following par ag r aphs.

Electronic Support Information

If you hav e a modem connected to your computer and subscribe to an online service or have direct access to the Internet, you can obtain a wide v ariety of information about your printer:

User Forums

You can get friendly help from knowledgeab le users and system operators in the CompuServe (Go HPPER) and America Online (keyword: HP) user forums. In the user f orums, you can lea ve y our question and check bac k later for ideas and solutions suggested by other users. You can read through old messages left by other users to see if any one else has had a problem similar to yours and has provided the solution online

HP Web Site

If you have access to the Internet, y ou can check out HP’s web site at URL http://www.hp.com or http://www.hp.com/go/peripherals for support documentation and the latest news from HP.

Printer Software

Printer software (also referred to as a printer driver) allows y our printer to talk with your computer . HP provides printer software and softw are upgrades for

Windows 3.1 contact the manufacturer of y our software progr am. You have several options for getting software.

■ Download the driver by accessing CompuServe, America Online, or

HP’s Web site (see Web address above).

■ If you are in the U.S., setting up your printer for the ﬁrst time, and do

not have a CD-ROM drive, you can order the software on 3 1/2” disks by calling the toll free phone number listed on the printer software CD case. Disks will be delivered to you the next day for no charge.

■ If you are in the U. S. and need a software upgrade you can order by

calling 1-303-739-4009. Software upgrades are available for the cost of the disks plus shipping.

■ If you are outside the U.S. call Customer Support.

, Windows 95, and Windo ws NT 4.0. F or DOS printer software,

USER FORUMS

Both forums keep a list of F AQs (Frequently Asked Questions) which you can peruse for hints.

CompuServe: Access the HP Peripherals f orum (Go HPPER).

America Online: Access the HP forum. Click “keyword” on the “Go To” menu, type “HP, ” and press the

ENTER key to

bring the HP forum home page directly to your screen.

EPAIRING YOUR

RINTER

To speak to someone to verify that your printer needs repair, please call the HP Telephone Support Center. If your printer requires repair, the HP Support Agent will coordinate the process. This service is free of charge during the warranty period of your printer. Beyond the warranty period, repairs will be charged on a time and materials basis.

FREE SUPPORT FOR NINETY DAYS

Within 90 days from the time of your purchase, telephone support is provided to you free of charge. Before placing a call for help, please make sure that:

• you have checked your user’s man ual and online troubleshooting for installation troubleshooting tips

• you are seated in front of your computer, with your printer nearby

• you have the follo wing information available:

❚ your printer’s serial

number (the label is on the back of the printer)

❚ your printer’s model

number (the label is on the front of the printer)

❚ the model of the

computer

❚ the version of the

printer driver and software application (if applicable)

A N

OTE ABOUT

ETTERS

If you need technical help from a technical support person, we recommend that you call us, while you’re in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!

Calling HP Customer Support

To speak with someone for online technical assistance , call one of the f ollo wing numbers. This service is free during the warranty period of your printer. However, you will be charged for the call.

■ Argentina 541781-4061/69

■ Austria 06.60.63.86

■ Australia (03) 92728000

■ Belgium (Dutch) 02.626.88.06

■ Belgium (French) 02.626.88.07

■ Brazil 55 11 709-1444

■ Canada (English) (208) 344-4131

■ Canada (French) (905) 206-4383

■ Denmark 39.29.40.99

■ Finland 02.03.47.288

■ France 01.43.62.34.34

■ Germany 0180.52.58.143

■ Hong Kong 2800-7729

■ Italy 02.2.641.0350

■ Ireland 01.662.55.25

■ Malaysia 03-2952566

■ Mexico D.F. 326 46 00

■ Mexico, Guadalajara 669 95 00

■ Mexico, Monterey 378 42 40

■ Netherlands 020.606.87.51

■ New Zealand (09) 356-6640

■ Norway 22.11.62.99

■ Portugal 01.44.17.199

■ Singapore 2725300

■ Spain 90.23.21.123

■ Sweden 08.61.92.170

■ Switzerland 084.880.11.11

■ Thailand 02-6614011

■ United Kingdom 0171.512.52.02

■ English (Non-UK) +44.171.512.52.02

■ U. S. (208) 344-4131

■ Venezuela 58 2 239 5664

After the Warranty

You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available f or free!)

■ For quick questions in the United States only, call (900) 555-1500.

The charges are $2.50 per minute and begin when you connect with a support technician.

■ For calls from Canada, or f or calls in the U .S. that you anticipate might be

longer than ten minutes in length, call (800) 999-1148. The f ee is US$25 per call, charged to your Visa or MasterCard.

■ If during your phone call, it is determined that your printer requires repair ,

and you are within your printer’s hardware warranty period, your phone charges will be reversed.

Handy Hints

FOLLOW YOUR

SOFTWARE

If your software program includes an envelope printing feature, f ollo w those instructions instead of the procedure provided here.

Paper Pointers

ENVELOPES THAT

WON’T WORK

Avoid shin y or embossed envelopes, or those that have clasps or windows. (Use transparent labels instead for these sorts of envelopes.) Also, envelopes with thick, irregular, or curled edges or with areas that are wrinkled, torn, or otherwise damaged could get stuck in the printer.

ENVELOPES

Your printer provides tw o methods for printing envelopes:

■ If you’re printing a single envelope, you can use the single-envelope

slot and leave your paper in the IN drawer. This allows you to print the envelope and then a letter.

■ If you’re printing a stack of envelopes, use the IN drawer.

How to Print a Single Envelope

In the HP print settings box, click the

envelope size in the

Paper Size

the HP print settings box.)

Slide the envelope into the single-envelope slot, as shown here, until it stops.

Setup

tab, then select an

box. (See page 9 for how to get to

Select an envelope.

Flap side up and to the left

Print the envelope.

AFTER PRINTING

■ Change the paper size in the HP print settings box back to

or to whatever you will be printing on next.

Letter

or A4

How to Print a Stack of Envelopes

In the HP print settings box, click the envelope size in the

Paper Size

the HP print settings box.)

Slide both of the paper adjusters out. Make sure the IN drawer is empty.

Setup

box. (See page 9 for how to get to

tab, then select an

Select an envelope.

What If

THE PRINTER

WON’T PICK UP THE ENVELOPE

If you’re printing a single envelope using the singleenvelope slot, you might not have pushed the envelope far enough into the printer. If you’re printing a stack of envelopes, you might hav e included too many in the stack. Reduce the number and try again.

OUR ENVELOPES

PRINT LIKE THIS

Put a stack of up to 15 envelopes in the printer, as shown below. (If

you’re using thick envelopes, you might need to reduce the number.)

Flap side up and the ﬂap to the left

You might hav e put the envelope in incorrectly. Or you might not have selected an envelope in the

Setup

the HP print settings box. Or you might not have made a special adjustment required by your word processor. (See the word processor user’s guide f or instructions.)

tab of

Paper Pointers

MAKE A MATCH

If you want to print your cards, or invitations on predesigned paper, don’t stop there. You can buy envelopes designed to match the paper. T ry HP Greeting Card Paper.

Slide the paper adjusters so that they ﬁt snugly against the edges of

the envelope.

RAP A LETTER

An envelope is like gift wrap: It can impress and intrigue, provoking the receiver to open it. You can buy envelopes made from recycled out-of-date maps or recycled art magazine pages. Browse a large stationery or paperspecialty store for them.

Small Envelopes

If you’re printing on small envelopes such as A2 or C6, you’ll need to push the sliding adjuster in until it ﬁts snugly against the edge of the envelopes.

Push the sliding adjuster in.

Push the IN drawer back in and ﬂip the OUT tray down.

Print the envelopes.

AFTER PRINTING

■ Change the paper size in the HP print settings box back to

Letter

or A4

or to whatever you will be printing on next.

■ Remove any remaining envelopes from the IN drawer and replace them

with plain paper or whatever you’ll be using next.

LABELS

You can use your HP DeskJet 720C Series printer to print sheets of labels. We recommend Avery Inkjet Labels, which are designed f or your inkjet printer.

Click the

Plain Paper

(See page 9 for how to get to the HP print settings box.)

2 Fan the edges of the label sheets to separate them.

Setup

tab in the HP print settings box. Then select

as the paper type and

Normal

as the print quality.

Select

Click

Plain Paper.

Normal.

Paper Pointers

LABELS THAT WORK

Use only U.S. Letter or A4-sized sheets of labels. It’s particularly important to pick labels that are made especially for inkjet printers. Otherwise , labels could peel off in your printer or the ink might not dry.

ABELS THAT

WON’T WORK

• Sheets of labels that are folded, curled, wrinkled, or partially used can get stuck in the printer.

• Old labels or labels that have gotten very hot might not stick well because the glue has deteriorated.

Paper Pointers

3 Remove all paper from the IN drawer and insert up to 20 label sheets.

LABEL IT

When you’re thinking about labels, why stop at envelopes or ﬁle folders? You can organize your media library by printing labels for videotapes, audio cassettes, and computer diskettes.

AVE ON LABELS

To save on label sheets, print a test on ordinary paper ﬁrst. Then hold the paper up to the light on top of the labels to check the spacing and to see how the text aligns on the label. Mak e adjustments as needed.

HIP IT

Scan your logo in full color, and add it to your company address to print distinctive (and inexpensive!) labels for packages and manila envelopes. Avery makes both white and clear shipping labels for inkjet printers.

Label side down

4 Slide the green paper adjusters in to ﬁt snugly against the stack. 5 Push the IN drawer back in and ﬂip the OUT tray down. 6 Print the labels.

AFTER PRINTING

■ You can leave the settings as they are if you’re going to be printing on

plain paper.

■ Remove the label sheets from the IN dra w er and replace them with plain

paper or whatever you’ll be using next.

TRANSPARENCIES

For best results when printing your overhead presentation, use HP Premium Transparency Film or transparencies speciﬁcally designed for inkjet printers.

Paper Pointers

1 In the HP print settings box, click the

parency

and click

HP Transparency (Pause Control)

Best

as the print quality. (See page 9 for how to get to

Setup

tab. Select

HP Trans-

as the paper type,

the HP print settings box.) See the Paper Pointer on this page for information on using Pause

Control. It isn’t absolutely necessary to use the

you the best results. If you’re in a hurry, use

Best

print quality, but it’ll give

Normal

Select

HP T ransparency (Pause Control).

Click

print quality.

HP T ransparency

Best.

YOUR BEST BET

The ﬁlm coating on HP Premium Transparency Film has been especially developed to work with HP inks, giving you crisp images and text and the fastest drying times. They won’t jam your printer, either. Look for them at large ofﬁce supply stores, or call HP Direct (see page 53).

AUSE CONTROL

Transparencies need longer drying times than regular paper. The printer dries them automatically before it releases them. If y ou don’t want to wait for the drying process, choose the

Control

stops the printer after each transparency is printed so that you can then take it out of the printer. Set it aside to dry and press the

button on the front of your printer to continue printing.

Pause

option, which

Resume

What If

THE INK NEVER

DRIES OR THERE ARE CRACKS IN THE SOLID BLOCKS OF COLOR

2 Put the transparencies in your printer with the rough side down and

the adhesive strip forward. (You can peel off the adhesive strip after printing.)

Adhesive strip forward, tape side up

• You might have printed on the wrong side of the transparency. Make sure to put it into the printer rough side down.

• You might be trying to print on a transparency that wasn’t meant for an inkjet printer.

HE QUALITY

ISN’T WHAT YOU WERE EXPECTING

You might not hav e chosen the right paper type and print quality. Follow the steps in the procedure above, and try printing again.

Handy Hints

Rough side down

3 Slide in the green paper adjusters, just as you would for plain paper.

Push the IN drawer back in and ﬂip the OUT tray down.

4 Print the transparency. 5 Be patient.

Because the printer uses more ink, lays the colors down more slowly, and allows for a longer drying time between sheets, transparencies take a while to print.

AFTER PRINTING

■ Change the paper type in the HP print settings box back to

or to whatever is appropriate for what you’ll be printing next.

■ Remove any remaining transparencies from the IN drawer and replace

them with plain paper or whatever you’ll be using next.

Plain Paper

PROTECT YOUR

TRANSPARENCIES

If you want to make notes on your transparency as you talk, print the transparency as a ﬂipped document (described on page 18).

PHOTOGRAPHS

For the best results, use HP Deluxe Photo Paper or HP Premium Photo Paper for exceptional quality photo images.

1 Click the

Photo Paper

quality automatically changes to the HP print settings box.)

2 Load the paper as you would for normal printing.

Setup

tab in the HP print settings box. Then select

HP Premium Photo Paper

Best

as the paper type. The print

. (See page 9 for how to get to

Select

Paper Photo Paper.

HP Deluxe

HP Deluxe Photo

HP Premium

Paper Pointers

MAKE A GOOD

IMPRESSION

Use HP Deluxe Photo Paper for best results when you’re printing photographic images; its glossy surface provides crisp, vibrant images. When you select this paper in the HP print settings box, the printer uses Kodak Image Enhancements technology, which gives you e xcellent skintones and true-tolife landscape colors.

Alternatively, use HP Premium Photo Paper to produce spectacular photos that look and feel like traditional photos.

Make sure you insert the paper glossy-side down.

3 Print the document.

For the best results, remove each sheet promptly after printing, and allow it to dry glossy-side up. (The drying time will vary depending on the humidity.)

AFTER PRINTING

■ Change the paper type in the HP print settings box back to

or to whatever is appropriate for what you will be printing on next.

■ Remove the photo paper from the IN drawer and replace it with plain

paper or whatever you’ll be using next.

Plain Paper

Paper Pointers

PRINTING NON-

STANDARD CARDS

If the dimensions of your card aren’t listed in the

Paper Size

print it as for nonstandard paper sizes (page 14).

OW THICK IS

TOO THICK?

You’ll ﬁnd recommended media weights on page 49. If you want to use another weight card stock, give it a try.

ARD STOCK

By mail, or in a paper-specialty store, you can choose from literally hundreds of cards with preprinted designs for every occasion—you just add your own personal message. You’ll also ﬁnd letter-sized sheets of perforated business cards. Postcards come this way, too . Some of the cards have preprinted designs for added style.

box,

CARDS

Use your printer to print on index car ds, recipe cards, postcards, business cards—any card size included in the

Paper Size

tab shown below . (You can print on other-sized cards, too, as described on page 14.)

1 In the HP print settings box, click the

in the

Paper Size

box. (See page 9 for how to get to the HP print

Setup

tab, then select a card size

settings box.)

Select a card size.

2 Slide out the IN drawer, slide out the green paper adjusters, and ﬂip up

the OUT tray.

3 Place a stack of up to 30 cards (6 mm or 1/4 inch) in the drawer.

Make sure the orientation of the cards matches the orientation you’ve selected in your software program.

list on the

Setup

4 Slide the green paper adjusters in so that they ﬁt snugly against

the cards. Slide the paper-width adjuster to the right so that it holds the card stack

snugly against the right edge of the IN drawer. If the cards are too small to be held securely by the paper-length adjuster, push the green sliding adjuster in until it ﬁts snugly against the edge of the stack.

5 Push in the IN drawer and ﬂip down the OUT tray. 6 Print the cards.

AFTER PRINTING

■ Change the paper size in the HP print settings box back to

or to whatever is appropriate for what you will be printing next.

■ Remove any remaining cards from the IN drawer and replace them with

plain paper or whatever you’ll be using next.

Letter

or A4

Paper Pointers

IF YOU WANT

YOUR CARDS TO PRINT SIDEWAYS

Make sure the orientation of the page is

Landscape

in your software program. (The software program user’s guide will tell you how.)

AKING FOLDED

CARDS

HP makes a Greeting Card Paper with 20 blank white sheets and matching envelopes. Create your own design and message in a special program, such as Microsoft Publisher or Print Shop Deluxe, that can format folded cards.

Print following the directions for printing on regular paper on page 5. Then fold the paper into a card. Look for the HP Greeting Card Paper at a large ofﬁce or computer supply store, or call HP Direct (see page 53).

Handy Hints

FOLLOW YOUR

SOFTWARE

The software program you’re using might require special settings before it’ll print banners correctly on your printer. Check out the banner information on either the

How do I

on the tab in the HP Toolbox for information regarding your speciﬁc software program.

? tab or

Troubleshooting

Paper Pointers

BANNERS

We encourage you to use HP Banner Paper for the very best results. However, if you use computer or z-fold paper for your banners, we recommend that you use 20-pound or 75 gsm paper. Alwa ys do a good job of fanning the paper before loading it.

1 In the HP print settings box, click the

Then, in the

Paper Size

get to the HP print settings box.)

box, select

Setup

Letter

tab and then click

. (See page 9 for ho w to

Click

Banner.

Banner

YOUR BEST BET

If you use HP Banner Paper, your banners will print with fewer paper jams and with brighter color and denser blacks. It’s easy to use, too—you don’t have to tear off those pesky perforated strips! Look for it at a large ofﬁce supply store, or call HP Direct (see page 53).

ANNER PAPER

THAT WON’T WORK

Avoid coated paper— for example , paper that’s colored on one side and not the other.

2 Flip the banner switch up.

The banner light goes on and the OUT tray lifts slightly, enabling the printer to pick up the banner paper.

Banner light on

Flip the banner switch up.

3 Remove all paper from the IN drawer.

4 Get the banner paper ready for the printer:

■ From the stack of banner paper, tear off the number of sheets

you need to print the banner. (You must have at least five sheets in the stack.)

■ Tear off the perforated strips, if there are any.

■ Fan the stack so that the pages don’t stick together

in the printer.

5 Put the paper in the IN drawer so that the unattached edge is at the top

of the stack. Insert the stack edge ﬁrst into the IN drawer until it stops.

Unattached edge

6 Slide the paper adjusters so that they ﬁt snugly against the edges of

the paper stack.

7 Push the IN drawer back in. 8 Print the banner.

You’ll notice that the printer and banner paper go through some start-up movements before it starts printing. Also, banner printing takes a while; it might be several minutes before you see the results.

What If

THE BANNER

HAS A BIG GAP OR A CREASE WHERE YOU DON’T EXPECT IT

The printer might be picking up more than one sheet of paper at a time. Take the paper out, then fan the stack. Also be sure the top and bottom margins are set to zero in your banner program. Print the banner again.

HE BANNER PAPER JAMS IN THE PRINTER

• You might not have

clicked

Banner

the

Setup

tab in the HP print settings box.

• Try putting in more than five, but f ewer than 20, sheets of paper.

• Make sure the banner switch is up.

• See the online troubleshooting for the appropriate settings for speciﬁc software programs.

• Make sure you remove all paper before loading the banner paper.

What If

YOU GET A

MESSAGE THAT SAYS YOU’RE OUT OF PAPER, BUT YOU’RE NOT

You might not hav e pushed the paperlength adjuster in all the way. Make sure it’s snug against the paper, and try printing again.

HE TEXT IS FUZZY AFTER PRINTING A BANNER

If the print quality seems especially poor when you switch from banner printing, you might have f orgotten to reset the printer for normal printing.

9 After your banner is printed, if the Resume light is blinking, press the

Resume button as many times as needed until all the banner paper is out of the printer.

Resume button

AFTER PRINTING

■ Click

■ Flip the banner switch down so that the light goes off.

■ Put paper in the IN drawer.

Cut-Sheet

in the HP print settings box.

IRON-ON TRANSFERS

When it comes to printing images, you don’t need to stop with paper. Use transfer paper to get the images from the computer document onto cloth. You’ll need:

■ the t-shirt or other cloth you want to transfer an image onto

■ the document containing the picture or text you want to print

■ iron-on transfer paper, which you can buy at a computer or ofﬁce

supply store.

Here’s ho w you do it

1 On your computer, open the document containing the text or picture

you want to transfer to the t-shirt.

2 In the HP print settings box, click the

Inkjet Paper

as the paper type.

3 If you want the text or picture to print as you see it on the screen, ﬂip

the document by clicking

Flip Horizontal

4 Load the transfer paper transparent-side down in the printer. 5 Print the transfer. 6 Follow the instructions included with the iron-on transfer paper to

transfer the image onto your shirt.

Setup

on the

tab. Select

Features

HP Premium

tab.

Paper Pointers

BEYOND T-SHIRTS

Although 100% cotton t-shirts are a popular choice for iron-on transfers, you need not stop there. Transfer a photo onto an apron, or add the company logo to baseball caps, sun visors, and tote bags for the company picnic.

ORKING

TOGETHER

HP Iron-On T-Shirt Transfers are designed to work with your printer and HP ink to give you a professional silk screen look.

AFTER PRINTING

■ Click the

■ Replace the transfer paper with your everyday paper.

Flip Horizontal

box in the print settings box to clear it.

CHAPTER

More About Your Printer

ntil now , w e’ve been talking about the what,

where, and how of your printer. If you’re ready for some simple facts about the printer and printer supplies, here they are.

SYSTEM REQUIREMENTS

■ Microsoft Windows 3.1

■ Minimum System Requirements:

Windows 3.1

• 80486/66 MHz CPU • 80486/66 MHz CPU

• 8 MB of RAM • 16 MB of RAM

■ Recommended System Requirements:

Windows 3.1

• Pentium/75 MHz CPU • Pentium/100 MHz CPU

• 8 MB of RAM • 16 MB of RAM

■ Allows MS-DOS

■ Network printing not supported

, Windows 95, or Windows NT 4.0

and Windows 95 Windows NT 4.0

printing through Windows 3.1x and Windows 95

OTE

The HP DeskJet 720C Series printer is a personal printer for Windows®.

A WORD ABOUT WINDOWS NT 4.0

At the time of publication these features w ere not available in the Windows NT 4.0 environment:

■ Bidirectional communications

■ Two-sided printing (Book and Tablet options)

■ Ordered printing

■ Multiple copies

■ Printing from MS-DOS

MINIMUM PRINTING MARGINS

CARTRIDGES AND INK

The printer cannot print outside a certain area of the page, so you must mak e sure the contents of your document fall within the printab le area—that is, within the top, bottom, left, and right margins available for the speciﬁc size paper on which you are printing.

When you use nonstandard paper sizes and select the

Custom Paper Size

setting in the HP print settings box, the paper width must be between 3 and 8.5 inches (77 and 215 mm) and the paper length must be between 3 and 14 inches (77 and 356 mm).

Paper Size Margins Margin

U.S. Letter 8.5 X 11 in 0.25 in 0.46 in U.S. letter banner 8.5 X 11 in 0.25 in 0.00 in U.S. legal 8.5 X 14 in 0.25 in 0.46 in A4 size 210 X 297 mm 3.2 mm 11.7 mm A4 banner 210 X 297 mm 3.2 mm 0.00 mm A5 size 148 X 210 mm 3.2 mm 11.7 mm B5 size 182 X 257 mm 3.2 mm 11.7 mm Executive 7.25 X 10.5 in 0.25 in 0.46 in U.S. cards 4 X 6 in 0.125 in 0.46 in U.S. cards 3 x 5 in 0.125 in 0.46 in U.S. cards 5 x 8 in 0.125 in 0.46 in A6 cards 105 X 148 mm 3.2 mm 11.7 mm Hagaki postcards 100 x 148 mm 3.2 mm 11.7 mm

Note: The top margin is 1 mm for all paper sizes (except

for banner paper).

Envelope Size Margin Margin

U.S. No. 10 4.12 x 9.5 in 0.04 in 0.46 in DL 220 X 110 mm 1 mm 11.7 mm C6 114 X 162 mm 1 mm 11.7 mm

Note: The top and bottom margins are 3.2 mm for all

envelope sizes.

Left/Right Bottom

Left Right

NOTE

DOS margins can vary. See the manual for the speciﬁc DOS program for more information.

To get the best performance and clearest output from your printer, Hewlett-Packard recommends

using only genuine HP supplies in HP inkjet printers. Damage resulting from the modiﬁcation or reﬁlling of HP print cartridges is speciﬁcally excluded from cov er age of HP printer w arranties.

Reﬁlling an HP print cartridge pushes the electronic and mechanical components of the cartridge past their normal life cycle, creating many potential problems, such as the following:

Poor Print Quality

■ Non-HP ink can contain components

that cause nozzles to become clogged, resulting in streaked copy and graying or fuzzy characters.

■ Non-HP inks can contain components that

corrode the cartridge’s electrical components, resulting in poor printouts.

Potential Damage

■ If ink from a reﬁlled cartridge leaks, the

excess ink could damage the service station that caps the cartridge while it is in the printer but not in use. Because this service station maintains the health of the cartridge, print quality problems might occur with the cartridge.

■ If ink from a reﬁlled cartridge leaks onto the

electrical components in your printer, severe printer damage can occur, causing down-time and repair costs.

Caution

Damage resulting from the modiﬁcation or reﬁlling of HP cartridges is speciﬁcally excluded from the coverage of HP printer warranties.

Note

When buying replacement print cartridges check part numbers carefully so that you buy the right ones (Black–51645A, Color–C1823A).

SPECIFICATIONS

Print Technology

Drop-on-demand thermal inkjet printing

Black Print Speed

EconoFast: 8 pages per minute Normal mode: 5 pages per minute Best mode: 4 pages per minute

Color Print Speed (mixed text and graphics)

EconoFast: 4 pages per minute Normal mode: 1.5 pages per minute Best mode: 0.5 pages per minute

Color Print Speed (full page color)

EconoFast: 1.5 pages per minute Normal mode: 0.4 pages per minute Best mode: 0.2 pages per minute

Black Resolution

EconoFast: 300 x 300 dpi Normal mode: 600 x 600 dpi Best mode: 600 x 600 dpi

Color Resolution (depends on paper type)

EconoFast: 300 x 300 dpi Normal mode: 600 x 300 dpi Best mode: 600 x 600 dpi

Software Compatibility

MS Windows compatible (3.1x, 95, and NT 4.0) DOS application support through Windows 3.1x and 95 only

Duty Cycle

1,000 pages per month

Product Certiﬁcations

Safety Certiﬁcations: CSA, NOM, TÜV, UL, PRC (China),

Poland, Russia, Singapore

EMI Certiﬁcation: Printer with Power Adapter: FCC P art 15

Class B when used with a Class B computer device (USA) CISPR 22 Class B, EMC Directive 89/336/EEC (European Community), VCCI (Japan), RRL (Korea)

Recommended Media Weight

Paper: 16 to 110 lb index Envelopes: 20 to 24 lb Cards: 110 lb index max; 0.012 in max thic kness Banner Paper: 20 lb, 75 g/m

✼

✼✼

60 to 200 g/m 75 to 90 g/m 110 to 200 g/m2 0.3 mm max thickness

Media Size

Custom size:

U.S. letter

8.5 x 11 in

Banner U.S. letter U.S. legal Executive

8.5 x 14 in

7.25 x 10.5 in

U.S. No. 10 en v elope Invitation A2 envelope Index card

Index card Index card

4 x 6 in 5 x 8in

European A4 European A5 Banner European A4 B5-JIS

182 x 257 mm

European DL envelope European C6 envelope European A6 card Japanese Hagaki postcard

Width: 3.0 to 8.5 in

77 to 215 mm

Length: 3 to 14 in

77 to 356 mm

8.5 x 11 in

4.13 x 9.5 in

4.37 x 5.75 in 3 x 5 in 77 x 127 mm

102 x 152 mm 127 x 203 mm

210 x 297 mm

148.5 x 210 mm 210 x 297 mm

220 x 110 mm 114 x 162 mm

105 x 148.5 mm

100 x 148 mm

Media Handling

Sheets: up to 100 sheets Banners: up to 20 sheets Envelopes: up to 15 envelopes

Cards: up to 30 cards Transparencies: up to 25 sheets Labels: up to 20 sheets of Avery paper labels.

Use only U.S. letter-sized or A4-sized sheets. Use only Avery paper labels speciﬁcally designed for use with HP inkjet printers.

OUT tray capacity: up to 50 sheets

Buttons/Lights

Resume, Pow er , Banner, and Print Cartridge light

I/O Interface

Centronics parallel, IEEE 1284 compliant with 1284-B receptacle

Dimensions

17.5 in wide x 7.3 in high x 14 in deep 446 mm wide x 185 mm high x 355 mm deep

Weight

12 lbs, 5.5 kg

✼

Approximate ﬁgures. Exact speed will vary depending on the system

conﬁguration, software program, and document complexity.

✼✼

Measured in addressable raster points per inch. 300 DPI multi-level data enhanced with C-REt to selected resolution.

Power Requirements

Power Adapter (univ ersal input) Input Voltage: 100 to 240 VAC (±10%) Input Frequency: 50 to 60 Hz (±3 Hz) Automatically accommodates the world-wide range of AC line

voltages and frequencies. There is no on/off switch on the power adapter.

Power Consumption

5 watts maximum when off 5 watts maximum nonprinting 30 watts maximum printing

Operating Environment

Maximum operating temperature:

41°F to 104°F, 5°C to 40°C Humidity: 15 to 80% RH noncondensing Recommended operating conditions for best print quality:

59°F to 95°F or 15°C to 35°C

20 to 80% RH noncondensing Storage temperature: -40°F to 140°F, -40°C to 60°C

Declared noise emissions in accordance with ISO 9296:

Normal

Mode

Sound power level, Sound pressure level,

(1B=10dB): 5.5 B

(bystander positions): 42 dB

PRINTING FROM DOS

While your HP DeskJet 720C Series is primarily a Windows printer, you can also print from a DOS software program when you run the

program within Windows 3.1 At the time of publication this capability was not available in the Windows NT 4.0 environment.

To print from DOS:

1 Make sure the 720C driv er is set as the default

in Windows.

2 Run the DOS application within Windows. 3 In the DOS application, select

DeskJet 550C

as the printer. (You might need a driver for this, which you can obtain from the software vendor.)

4 Print the document.

The print settings available f or printing from DOS are located on the

settings box

DOS

✼

(see page 9 to ﬁnd out how to ﬁnd the box). Settings located on the other tabs of the box will not affect printing from DOS.

and Windows 95.

DeskJet 660C

tab of the HP print

The following settings are a vailable:

■ Paper Size. Select the appropriate paper siz e

Paper Size

in the

■ Character Set. Select the appropriate inter-

nal character set (emulated) in the

box.

Set

■ Form Feed. Request the printer to automati-

box.

Character

cally eject paper and re-initiate printing on a new page by clicking the

Form Feed Timeout

check box. Specify the number of seconds it should wait after the last batch of data has been received before ejecting the paper by either typing the number of seconds in the

Seconds

box or by clicking the up or down

arrow to select a number.

✼

To get to the HP print settings dialog bo x in Windows 95: In the task bar, click Highlight the box. From the print settings box.

To get to the HP print settings dialog bo x in Windows 3.1

Program Manager

In the

Control Panel

the highlight display the HP print settings box.

Start

. Point to

HP DeskJet 720C Series

File

menu, choose

, double-click the

, double-click

HP DeskJet 720C Series

Printers

Settings

and then click

printer icon in the

Properties

Control Panel

. In the

and click the

Printers

Setup

Printers

icon. In

box,

button to

to display the HP

ADDITIONAL SYMBOL SETS

AND FONTS

Additional symbol sets and fonts ma y have been included with your printer on separate DOS Character Set Installation disks.

Installing a special symbol set or font on your computer

1 First install the printer software as described

in the setup guide.

2 Put the ﬁrst installation disk into your com-

puter’s ﬂoppy disk drive.

3 If you are running Windows 95, clic k

Run

then click

. If you’re running Windo ws 3.x,

in the Program Manager, click

Run

click

4 Type the letter of the computer’s ﬂoppy disk

drive (usually A:\ or B:\) followed by PCLSETUP and press the

ENTER key. For

example:

C:\>A:\PCLSETUP

5 Follow the directions on the computer screen. 6 Remov e the last installation disk from

the ﬂoppy drive when the installation is completed.

Available symbol sets and fonts

See the appropriate language option in the following list.

Hebrew

Symbol Sets: Latin/Hebrew (ISO-8859/8)

Fonts: Proportional Spaced Point Sizes

David PS 5, 6, 7, 8, 10, 12, 14 NarkisT am 5, 6, 7, 8, 10, 12, 14 Miriam PS 5, 6, 7, 8, 10, 12, 14 Miriam PS Italic 5, 6, 10, 12

Fixed Space Point SizesPitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Miriam 6, 12, 24 5, 10, 24 Miriam Italic 6, 12, 24 5, 10, 24 David 6, 12, 24 5, 10, 16.67, 20

PC Hebrew (CP-862)

File

, and then

Start

, and

Arabic

Symbol Sets: HP Arabic-8

Fonts: Proportional Spaced Point Sizes

Ryadh 5, 6, 7, 8, 10, 12, 14

Fixed Space Point SizesPitches

Naskh 6, 12, 24 5, 10, 20 Naskh 7, 14, 28 58.5, 17 Kouﬁ 6, 12, 24 6, 12, 24

PC Arabic (CP-864)

Cyrillic

Symbol Sets: PC-Cyrillic (CP-866)

Fonts: Proportional Spaced Point Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point SizesPitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

Latin Cyrillic (ISO-8859/5)

Greek

Symbol Sets: PC-8 Greek (CP-866)

Fonts: Proportional Spaced Point Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point SizesPitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

Latin/Greek (ISO-8859/7)

Baltic

Symbol Sets: PC Latvian/Russian

Fonts: Proportional Spaced Point Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point SizesPitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

PC Lithuanian/Russian PC Lithuanian CP-772

Thai

Symbol Sets: TIS (TAPIC23) Fonts:

Fixed Space Point SizesPitches

Thai Courier, Courier Bold, 12 10 Courier Italic, and Bold Italic Thai Courier, Courier Bold, and 10 12 Courier Italic Thai Courier, Courier Bold, and 24 6 Courier Italic Thai Line Printer 8.5 16

ORDERING SUPPLIES AND

ACCESSORIES

Parts/ HP Reorder Supplies/Accessories Number

Print Cartridge

Black print cartridge 51645A Color print cartridge C1823A

✼

Paper

HP Banner Paper

U.S. letter, 100 sheets C1820A 210 x 297 mm, 100 sheets C1821A

HP Premium Inkjet Transparency Film

U.S. letter, 50 sheets C3834A U.S. letter, 20 sheets C3828A European A4, 50 sheets C3835A European A4, 20 sheets C3832A

HP Premium Heavyweight Paper

U.S. letter, 100 sheets C1852A European A4, 100 sheets C1853A

HP Premium Inkjet Paper

U.S. letter, 200 sheets 51634Y European A4, 200 sheets 51634Z

HP Greeting Card Paper

U.S. letter: 20 sheets, 20 envelopes C1812A European A4: 20 sheets, 20 en velopes (210 X 297 mm pre-scored) C6042A

HP Deluxe Photo Paper

U.S. letter, 20 sheets C6055A Asian A4, 20 sheets C6056A European A4, 20 sheets C6057A

HP Premium Photo Paper

U.S. letter, 15 sheets C6039A Asian A4, 15 sheets C6043A European A4, 15 sheets C6040A

HP Bright White Inkjet Paper

U.S. letter, 500 sheets C1824A U.S. letter, 200 sheets C5976A European A4, 500 sheets C1825A European A4, 200 sheets C5977A

Transf er Media

HP Iron-On T-Shirt Transfers

U.S. letter, 10 sheets C6049A European A4, 10 sheets C6050A

✼

Availability of special media varies b y country.

✼

Parts/ HP Reorder Supplies/Accessories Number

HP IEEE-1284 Compliant Parallel Interface Cable

(with one 1284-A connector for the computer port and

one 1284-B connector for the printer port)

2-meter length C2950A 3-meter length C2951A

Power Adapter (world wide) C4557-60004 Power Cords

U.S., Canada, Brazil, Latin 8120-8330 America, Saudi Arabia Japan 8120-8336 U.K., Singapore, Mala ysia 8120-8341 Middle East, Hong Kong South Africa 8120-8347 India 8120-8345 Australia, Argentina 8120-8337 China, T aiwan, Philippines 8120-8346 Korea 8120-8339 Europe, Jordan, Lebanon, 8120-8340 North Africa, Israel, Russia, Baltic countries, Thailand, Indonesia, Caribbean, Latin America

Top Cover (Access Door Assembly) C4557-40052 Cable Access Door (I/O Cover) C4557-40101 Rear Access Door Assembly C4557-60076 HP DeskJet 720C Series

Printer Documentation Kits

Arabic C5870-60035 Czech C5870-60036 Danish C5870-60037 Dutch C5870-60038 English C5870-60014 Finnish C5870-60039 French C5870-60022 German C5870-60040 Greek C5870-60041 Hebrew C5870-60042 Hungarian C5870-60043 Italian C5870-60045 Japanese C5870-60015 Korean C5870-60046 Norwegian C5870-60047 Polish C5870-60048 Portuguese C5870-60024 Russian C5870-60049 Simpliﬁed Chinese C5870-60050 Spanish C5870-60023 Swedish C5870-60051 Thai C5870-60052 Traditional Chinese C5870-60053 Turkish C5870-60054

Manual Kits

ORDERING INFORMATION

To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service.

■ Argentina: (54 1) 787-7100

Fax: (54 1) 787-7213 Hewlett-Packard Argentina, Montañeses 2150 1428 Buenos Aires, Argentina

■ Australia/New Zealand: (03) 895-2895

China Resources Bldg. 26 Harbour Road Wanchai, Hong Kong

■ Belgique-Belgie: 02/778 3092 (or 3090, 3091)

Fax: 02/778 3076 Hewlett-Packard Belgium SA/NV 100 bd. de la Woluwe/Woluwedal 1200 BRUXELLES

■ Brazil: 55-11-7296-4991

Fax: 55-11-7296-4967 Edisa Hewlett-Packard SA, R. Aruana 125, Tambore, Barueri, São Paulo, Brazil, 06460-010

■ Canada: (800) 387-3154, (905) 206-4725

Fax: (905) 206-3485/-3739 Hewlett-Packard (Canada) Ltd., 5150 Spectrum Way Mississauga, Ontario L4W 5G1 Toronto: (416) 671-8383

■ Chile: (56 2) 203-3233

Fax: (56 2) 203-3234 Hewlett-Packard de Chile SA Av. Andres Bello 2777, Oﬁcina 1302 Las Condes, Santiago, Chile

■ Danmark: 45 99 14 29

Fax: 42 81 58 10 Hewlett-Packard A/S Kongevejen 25, 3460 BIRKEROD

■ Deutschland: 07031-145444

Fax: 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 BOEBLINGEN

■ Espana: 1 6 31 14 81

Fax: 1 6 31 12 74 Hewlett-Packard Espanola S.A. Departamento de Venta de Piezas Ctra N-VI, Km. 16,500 28230 LAS ROZAS, Madrid

■ France: (1) 40 85 71 12

Fax: (1) 47 98 26 08 EuroParts, 77 101 avenue du Vieux Chemin de Saint-Denis 92625 GENNEVILLIERS

■ International Sales Branch: (41) 22 780 4111

Fax: (41) 22 780-4770 Hewlett-Packard S. A., ISB 39, rue de Veyrot 1217 MEYRIN 1, GENEVE - SUISSE

■ Italia: 02/9212.2336/2475

Fax: 02/92101757 Hewlett-Packard Italiana S. P. A. Ufﬁcio Parti di ricambio Via G. Di Vittorio, 9 20063 Cernusco s/N (MI)

■ Japan: (03) 331-6111

Yokogawa-Hewlett-Packard Ltd. 29-21 Takaido-Higashi 3-chone, sugninami-ku Tokyo 168

■ Latin America Headquarters: (305) 267-4220

Fax: (305) 267-4247 5200 Blue Lagoon Drive, Suite 950 Miami, FL 33126

■ Mexico: (52 5) 258-4600

Fax: (54 1) 258-4362 Hewlett-Packard de México, S.A. de C.V Prolongación Reforma #700 Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.

■ Nederland: 0 33 450 1808

Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V., Parts Direct Service Basicweg 10 3821 BR AMERSFOORT

■ Norge: 22735926

Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo

■ Osterreich - South-East Area: (43-0222) 25 000, ext. 755

Fax: (43-0222) 25 000, ext. 610 Hewlett-Packard Ges.m.b.H. Ersattzteilverkauf Lieblg. 1 A-1222 Wien

■ Suisse / Schweiz: 056/279 286

Fax: 056/279 280 Elbatex Datentechnik AG Schwimmbastrasse 45, 5430 WETTINGEN

■ Suomi/Finland: (90) 8872 2397

Fax: (90) 8872 2620 Hewlett-Packard Oy Varaosamyynti, Piispankalliontie 17 02200 ESPOO

■ Sverige: 8-4442239

Fax: 8-4442116 Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 19 164 93 KISTA

■ United Kingdom

+44 1765 690061, Fax: +44 1765 690731 Express Terminals, 47 Allhallowgate Ripon, North Yorkshire

+44 181 568 7100, Fax: +44 181 568 7044 Parts First, Riverside Works Isleworth, Middlesex, TW7 7BY

+44 1734 521587, Fax: +44 1734 521712 Westcoast, 28-30 Richﬁeld Aven ue Reading, Berkshire, RG1 8BJ

■ United States: (800) 227-8164

■ Venezuela: (58 2) 239-4244/4133

Fax: (58 2) 207-8014 Hewlett-Packard de Venezuela C.A. Tercera Transversal de Los Ruices Norte, Ediﬁcio Segre, Caracas 1071, Venezuela Apartado Postal 50933, Caracas 1050

Elsewhere in the world

■ Hewlett-Packard Company,

Intercontinental Headquarters, 3495 Deer Creek Road, Palo Alto, CA 94304, U.S.A.

REGULATORY NOTICES

FCC Statement (USA)

The United State Federal Communications Commission (in 47CFR 15.105) has speciﬁed that the following notice be brought to the attention of users of this product:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interferences by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment

and the receiver.

■ Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV

technician for help.

Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules.

Pursuant to Part 15.21 of the FCC Rules, any changes or modiﬁcations to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference and void the FCC authorization to operate this equipment.

Power Adapter Statement

The power adapter cannot be repaired. If it is defective it

should be discarded or returned to the supplier.

LED Indicator Statement

The display LEDs meet the requirements of EN 60825-1.

LIMITED WARRANTY

STATEMENT

Duration of Limited

HP Product Warranty

Software 90 Days Print cartridges 90 Days Printer 1 Y ear

A. Extent of Limited Warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a speciﬁed time after the date of purchase by the customer. The duration of this limited warranty is stated above . Certain additional conditions and limitations of HP’s warranty are stated elsewhere in the user’s guide. Those conditions and limitations include: a.For software products, the warr anty applies only to

the media upon which the product is recorded; and

b.HP does not warrant the operation of any product to

be uninterrupted or error free.

2. HP’s limited warranty co vers only those defects which arise as a result of normal use of the product, and do not apply to any: a.Improper or inadequate maintenance; b.Software or interfacing not supplied by HP; c. Unauthorized modiﬁcation or misuse; d.Operation outside the product’s environmental

speciﬁcations, including duty cycle abuse or use of a mechanical switchbox without a designated surge protector;

e.Use of unsupported printing media or memory

boards; or

f. Improper site preparation or maintenance.

3. For HP printer products, the use of a non-HP print cartridge or a reﬁlled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer; print cartridge includes both toner cartridges and ink cartridges. However, if printer failure or damage is attributable to the use of a non-HP or reﬁlled print cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

4. If any software media product or print cartridge product proves defective during the applicable warranty period, and if the product is covered by HP’s warranty, the customer shall return the product for replacement.

5. If HP receives, during the applicable warranty period, notice of a defect in a hardware product that is covered by HP’s warranty, HP shall either repair or replace the product, at its option. Any replacement product may be either new or like-ne w, provided that it has functionality at least equal to that of the product being replaced.

6. If HP is unable to repair or replace, as applicable, a defective product that is covered by HP’s warranty, HP

shall, within a reasonable time after being notiﬁed of the defect, refund the purchase price for the product, provided the customer returns the product.

7. HP’s warranty is valid in any country where the HP products listed above are distributed by HP, except for the Middle East, Africa, Argentina, Brazil, Mexico, Venezuela, and F r ance’ s “Departements D’Outre Mer”; for those excepted areas, the w arr anty is valid only in the country of purchase. Contracts f or additional warranty services, such as on-site service, may be available from any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer.

8. This Limited Warranty Statement gives the customer speciﬁc legal rights. The customer ma y also hav e other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

B. Limitations of Warranty

1. NEITHER HP NOR ANY OF ITS THIRD-PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT T O HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product, this Limited Warr anty Statement shall be deemed modiﬁed to be consistent with such local law. Under such local law, certain limitations of this Limited Warr anty Statement may not apply to the customer. F or e xample, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a.Preclude the disclaimers and limitations in this

Warranty Statement from limiting the statutory rights of a consumer (e.g., Australia and the United Kingdom);

b.Otherwise restrict the ability of a manufacturer to

make such disclaimers or impose such limitations; or

c. Grant the customer additional warranty rights,

specify the duration of implied warranties that the manufacturer cannot disclaim, or not allow limitations on how long an implied warranty lasts.

3. To the extent allowed by local law, the remedies provided in this W arranty Statement are the customer’ s sole and exclusive remedies.

C. Limitation of Liability

1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER AD VISED ON THE POSSIBILITY OF SUCH DAMAGES .

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Company

Manufacturer’s Address:

Hewlett-Packard Co. Hewlett-Packard Singapore (PTE) Ltd. Hewlett-Packard Espanola, S.A. Vancouver Division Asia Hardcopy Manufacturing Operation Barcelona Division 18110 S.E. 34th Street 20 Gul Way Avinguda Graells, 501 Vancouver, WA 98683 Singapore 629196 08190 Sant Cugat del Valles

declares, that the product(s):

Product Name: DeskJet Printers AC Power Adapter Model Number(s): C45870A, C5871A C4557-60004 Product Options: All

conforms to the following Product Specifications:

Barcelona, Spain

Safety: IEC 950 : 1991 Second Edition +A1 +A2 +A3/EN 60950 : 1992 +A1 +A2 +A3

EMC: EN 55022 : 1994 Class B/CISPR 22 : 1993 Class B

IEC 825-1 : 1993/EN 60825-1 : 1994 Class 1 for LEDs

EN 50082-1 : 1992

IEC 801-2 : 1991 Second Edition/prEN 55024-2 : 1992: 4 kV CD, 8 kV AD IEC 801-3 : 1984/prEN 55024-3 : 1991 -3 V/m IEC 801-4 : 1988/prEN 55024-4 : 1993: 0.5 kV Signal Lines, 1 kV Power Lines IEC 1000-3-2 : 1995/EN 61000-3-2 : 1995* IEC 1000-3-3 : 1994/EN 61000-3-3 : 1995

Supplementary Information:

The products herewith comply with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carry the CE marking accordingly. The products were tested in a typical configuration. *Products have less than 75 Watts active input power.

Vancouver, WA., April 10, 1997

Al Grube Customer Assurance Manager

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department ZQ/

Standards Europe, Herrenberger Straße 130, D-7030 Böeblingen FAX: +49-7031-143143

Index

Symbols

(Resume button) 6, 31,38, 44 (Pow er button) 42, 44 (Print cartridge light) 40, 44

accessories, ordering 52 addresses for ordering 53 adjusters, paper 3, 4 aligning print cartridges 10, 42 America Online 45 art, printing 21–22

Banner light 36 banner switch 36, 43 banners

choosing paper for 36, 49 loading problems 43 margin problems 43 paper jams 37, 43 paper types to avoid 36 preparing paper for 37 print settings 36 printing 36–38 problems 38, 43

Best mode print speed 49 Best print quality 10 bidirectional communications 7,

43, 44, 47 black and white printing 10 black print speed 49 black resolution 49 bleeding ink 3, 43 Book option 16 brightness of paper 2 business cards 34 business forms 14

button

Power 42 Resume 6, 31, 38

cable 44 capacity of paper 3 cards

choosing paper for 34, 49 orientation 35 print settings 34 printing 34–35 stacking 34

cartridges CD-ROM disk 22 charts 2 choosing paper 2, 43 cleaning print cartridges 10, 43 clearing jammed paper 6 clip art 21 coated paper 2 color

color print speed 49 color resolution 49 ColorSmart technology 20 communications 44

CompuServe 45

See print cartridges

about 19 adjusting 20 matching 19 missing 43 options 20 paper choices 2 printing 2 problems 19, 43 turning off 19 wrong 43

bidirectional 42, 43, 47 printer 44 problems 7 two-way 42, 43

Declaration of Conformity 56 default print settings 5 default printer 42 dialog boxes

settings box and HP Toolbox

different paper size 14 digital photographs 22 door

rear access 6 top cover 52

DOS

printing 47, 50 system requirements 47

DOS Character Set 51 double-sided printing

sided printing

dpi, in pictures 22 draft mode 10 drawer

IN 3, 4, 49 paper 49

driver

printer software 45

duty cycle 49

See HP print

See two-

EconoFast mode

print speed 49 when to use 10, 43

electronic ﬁles, creating 21–22 electronic support 45 energy usage 18, 50 envelopes

choosing 26, 49 creating 28 multiple 27 print settings 26, 27 printing 26–28 problems with 27 rotating 27 single-envelope slot 26 sizes 27 types to avoid 26

environment, operating 47, 50 error messages 7

FAQs 45 faxes 42 FCC statement 54 ﬁles, electronic 21–22 Flip Horizontal

iron-on transfers 39 print setting 18

ﬂipped printing 18 fonts 23

buying 24 choosing 23 installing additional 51 previewing 24 sans serif 23 serif 23 special-purpose 23 TrueType 24 Type 1 24 using 24

forms, multi-part 3 fuzzy printing 38

glossy paper 2 grayscale

drafts 19 inadvertent use of 43 printing 10 turning on and off 19

help

HP T oolbo x 11 online 40 technical support 45

Hewlett-Pac kard papers 2

ordering from HP 52

How Do I? tab (HP Toolbox) 12

HP Banner Paper 36 HP Bright White Inkjet Paper 2 HP Deluxe Photo Paper 2, 5, 33 HP DeskJet Utilities 11 HP Direct 2 HP Greeting Card Paper 35 HP Premium Inkjet Paper 2 HP Premium Transparency

Film 31

HP print settings box 8

ﬁnding 9 purpose of 10

REDUCE, REUSE, RECYCLE

Protecting the Environment

Hewlett-Packard contin uously improves the design and production processes of HP DeskJet printer to minimize the negative impact on the ofﬁce environment and on the communities where the printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printers at the end of printing life.

Reduction and Elimination

Printer Packaging: Packaging materials, cushions, accessories and boxes hav e been reduced, saving roughly 50% in fuel and, therefore, fuel emissions.

Ozone: All ozone-depleting chemicals (CFCs, for example) have been eliminated from Hewlett-Packard manufacturing processes.

Energy Consumption

The HP DeskJet printer uses only 4.5 watts in stand-by

mode, which easily qualiﬁes it as an energy-saving computer printer under the U.S. Environmental Protection Agency’s Energy Star Computers program. The EPA estimates that if all desktop PCs and peripherals in the U.S. were to qualify, the overall savings in electricity could amount to over $1 billion each year. It could also prevent the emission of 20 million tons of carbon dioxide per year (the equivalent output of 5 million cars).

Recycling

Printer Packaging: The boxes used to ship printers from

the distribution centers, the expanded polystyrene packaging inserts, and the clear polyethylene bags containing the printer drivers are 100% recyclable.

Plastic Parts: Major manufactured plastic parts

are marked as to the plastic content to facilitate product recycling.

Print Cartridges: Hewlett-Packard is conducting several pilot programs to take back print cartridges for material reclamation and environmentally-sound disposal. Call your Hewlett-Packard representative for current status.

Printers: He wlett-Packard accepts used and obsolete printers for component recycling. Call your Hewlett-Packard sales ofﬁce for instructions.

Manuals:

paper.

The manuals in this kit are printed on recycled

Energy Star is a U.S. registered service mark of the United States Environmental Protection Agency .

Get more fr om your printer

Look inside for detailed illustrated steps that tell you how to print just about anything, from letters, to labels, to photographs, to banners, and much more…

SEE SNAPSHOTS IN COLOR

Print any picture you take with your own camera, whether it’s an Instamatic or a Nikon. See page 19 for details.

HANDY PRINTING HINTS

Browse the book for ideas — from how to print a t-shirt to how to print a postcard.

WHAT IF PRINTING

OESN’T GO PERFECTLY?

This book is full of tips to serve as your safety net. It also tells you how to access the extensive HP Toolbox help provided as part of the printer’s software.

*C5870-60014*

Printed on recycled paper. Reorder number C5870-60014 Part number C5870-90010 Printed in USA. 6/97

HP DeskJet 720C User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

The HP DeskJet 720C Series Printer User’s Guide

English

Table of Contents

C HAPTER

Printing Basics

How to Print

Paper Pointers

HOW TO CHOOSE PAPER

What to Consider

HOW TO PUT PAPER IN THE PRINTER

Paper Pointers

Paper Pointers

HOW TO PRINT

Handy Hints

What If

While You’re Printing

If the paper jams in the printer

Troubleshooting

What If

Handy Hints

Printer Software: Your Printer’ s Remote Contr ol

TELL THE PRINTER WHAT YOU WANT

PRINTER SOFTWARE

HP Print Settings Box

HP Toolbox

THE HP PRINT SETTINGS BOX: H OW TO FIND IT

TRY THIS

YOU’RE THERE!

CLICK A TAB AND THEN CLICK A SETTING.

THE HP TOOLBOX: HOW TO FIND IT

Windows 95 and Windows NT 4.0

Windows 3.1x

C HAPTER

Beyond the Basics

About Color

About Pictures

About Text

Paper Pointers

Paper Pointers

Paper Pointers

What If

Load the paper in the IN drawer.

Print your document.

What If

Handy Hints

HOW TO FLIP A DOCUMENT

1 Load the paper in the IN drawer.

3 Print your document.

ABOUT COLOR

Turning Off Color

What If

Handy Hints

Adjusting the Color

ABOUT PICTURES

Handy Hints

What If

ABOUT TEXT

Choosing Fonts

Handy Hints

Using Fonts

Handy Hints

Buying Fonts

C HAPTER

What You Can Print

One envelope at a time or a stack of envelopes.

Transparencies for important presentations.

C HAPTER

Getting Help When Things Go Wr ong

CLICK YOUR WAY TO A SOLUTION

Explore the possibilities.

No page came out of the printer

The text or graphics are in the wrong place

The print quality is poor

Something on the page is wrong or missing

You’re having trouble printing a banner

PRINTER COMMUNICATIONS