HP DeskJet 720C User Guide
The HP DeskJet
720C Series Printer
User’s Guide
English
®
The HP DeskJet 720C Series Printer User’s Guide
English
®
Acknowledgments
Microsoft
®
and MS-DOS® are U.S. registered trademarks and
Windows™ is a trademark of Microsoft Corporation.
TrueType™ is a U.S. trademark of Apple Computer, Inc.
Arial® and Times New Roman® are U.S. registered trademarks
of The Monotype Corporaion.
Snowdrift™ is a trademark of Agfa Division of Bayer Corporation.
Creepy™ is a trademark of the Monotype Corporation which may be
registered in certain juristictions.
Kodak is a trademark of the Eastman Kodak Company.
Notice
The information contained in this document is subject
to change without notice.
Hewlett-Packard makes no warranty of any kind with
regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a
particular purpose.
Hewlett-Packard shall not be liable for errors contained herein
or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced,
or translated to another language without the prior written
consent of Hewlett-Packard Company.
Printing History
Edition 1, June 1997
© Copyright 1997 by Hewlett-Packard Company
Table of Contents
CHAPTER 1 P
CHAPTER 2
CHAPTER 3
CHAPTER 4
RINTING BASICS
How to Choose Paper 2
How to Put Paper in the Printer 3
How to Print 5
Printer Software: Your Printer’s Remote Control 8
B
EYOND THE BASICS
How to Print on Different Paper Sizes 14
How to Print on Both Sides of the Paper 16
How to Flip a Document 18
About Color 19
About Pictures 21
About T e xt 23
HAT YOU CAN PRINT
W
Envelopes 26
Labels 29
Transparencies 31
Photographs 33
Cards 34
Banners 36
Iron-On T r ansfers 39
GETTING HELP WHEN THINGS GO WRONG 40
Click Your Way to a Solution 40
Printer Communications 44
Customer Support 45
1
13
25
CHAPTER 5
INDEX
ORE ABOUT YOUR PRINTER
M
System Requirements 47
A Word About Windows NT 4.0 47
Minimum Printing Margins 48
Cartridges and Ink 48
Specifications 49
Printing from DOS 50
Additional Symbol Sets and Fonts 51
Ordering Supplies and Accessories 52
Ordering Information 53
Regulatory Notices 54
Limited Warranty Statement 55
47
57
A
C HAPTER
1
How to
Choose Paper
How to Put
Paper in
the Printer
1
2
3
Printing Basics
lthough your printer can do some pretty
fancy stuff, most of the time you’ll be
printing words and pictures on paper. The process
is simple: First choose the paper you want to use;
load the paper in your printer; choose your print
settings from the printer software; and then print
from the computer software program you’re using.
How to Print
Printer Software:
Your Printer’s
Remote Control
If you want to kno w more about the printing basics,
read on. And don’t miss the tips on each page.
Paper Pointers
GET THE
RIGHT PAPER
Use HP paper for vivid
color and the sharpest text. Here are
some of your choices:
• HP Premium Inkjet
Paper. Its matte finish captures brighter
colors and sharper
images for more
brilliant documents
and presentations.
• HP Deluxe Photo
Paper uses K odak
Image Enhancements technology
to give you e xcellent
skintones and trueto-life landscape
colors.
• HP Bright White
Inkjet Paper
produces highcontrast colors
and sharp text.
The brightest and
whitest of any inkjet
paper, it giv es you
the ability to print on
both sides without
show-through.
• HP Premium Photo
Paper produces
spectacular photos
that look and feel like
traditional photos.
HP papers are available at most computer supply stores or
by calling HP Direct
(see page 53).
HOW TO CHOOSE PAPER
Most plain photocopy paper works fine in y our printer, particularly
paper that is marked for use in inkjet printers. T o get the best results,
use one of the Hewlett-Pac kard papers, which were developed
especially for HP inks and y our printer.
What to Consider
Size. You can use any size paper that fits easily within the paper adjusters of
the printer.
length = 3 to 14 inches (77 to 356 mm)
width = 3 to 8.5 inches (77 to 215 mm)
Weight. You can choose from a wide range of paper w eights, as listed on
page 49. Use 20–24-pound or 75–90 gsm plain paper for multipurpose,
everyday use .
Brightness. Some papers are whiter than others and produce sharper,
more vibrant colors. Use HP Deluxe Photo P aper for documents with photographs; use white paper for documents with any other pictures.
Surface smoothness. The smoothness of the paper aff ects how crisp the
printing looks on the paper. Paper with a high cotton content (25% to 100%)
tends to offer greater surface smoothness. Glossy, coated paper works well
for pictures and charts (where you want crisp lines with intense, high-quality
colors) and for photocop ying.
Opacity. Opacity refers to the degree to which printing on one side of the
paper shows through to the other side. Use paper high in opacity (or thicker
paper) for two-sided printing.
2
HOW TO PUT PAPER IN THE PRINTER
Take a second to load the paper correctly in the IN drawer. Make sure
all the paper in the drawer is the same size and type, and that the paper
adjusters rest snugly against the paper. The printer will do the rest.
Paper Pointers
Let’s walk through the process step by step:
1
Slide out the green paper-width and paper-length adjusters to make
room for the paper.
If you want, you can slide out the IN drawer to insert the paper more
easily. You can flip up the OUT tray if you want to see better.
OUT tray
Paper-length
adjuster
Paper-width
adjuster
2
Fan the edges of the paper stack to separate the pages. Then tap the
stack on a flat surface to even it up.
You can insert up to 3/8 in or 10 mm at a time.
PAPER THAT MIGHT
NOT WORK
• Highly textured
stock such as linen
might not print
evenly; the ink could
bleed into these
papers.
• Extremely smooth,
shiny, or coated
papers not specifically designed
for inkjet printers
could jam the
printer and might
actually
• Multi-part forms
(such as duplicate
or triplicate forms)
could wrinkle in the
printer or get stuck;
the ink is also more
likely to smear.
• Paper in poor
condition—with
tears, dust, wrinkles, or curled or
bent edges, or
that doesn’t lie
flat—could jam
the printer.
repel
ink.
3
Paper Pointers
PRINTSIDE DOWN
Most paper prints
better on one side
than on the other. This
is especially true for
coated or specially
treated paper. The
print side is usually
indicated on the
paper package.
P
RINTING ZONE
Your printer can’t print
right to the edge of the
paper. Be sure to set
the margins so that
the document falls
within the printable
area, or part of it could
be cut off. For details,
see page 48.
Put the paper in the IN drawer, print side down.
3
Push the paper in toward the back of the paper drawer until it stops.
IN drawer
4
Slide the paper adjusters in so they fit snugly against the edges of
the paper.
Make sure the paper still lies flat in the drawer and that the paper fits
easily under the tab of the paper-length adjuster. (See page 28 for
more information if you’re loading small-sized paper.)
Push the paper drawer back in and flip the OUT tray back down.
5
4
1
2
HOW TO PRINT
3
Check your print settings in the HP print settings box. (See page 9 to
1
find out how to get to the box.)
If you’re printing one copy, on plain paper with portrait orientation, the
default settings will work fine for you. (Chapters 2 and 3 explain why
you might want to change the settings for different types of printing.)
HP print settings box
Click
OK
to save your
settings.
2
Click OK in the HP print settings box to save your settings.
3
Click
OK
in the
Print
box of your software program to start printing.
(You might need to click
Print
Printer
Name:
HP DeskJet 690C Series Printer
Status:
Idle
Type:
HP Deskjet 690C Series Printer
Where:
LPT2:
Comment:
Page range
All Current
page
Pages:
Enter page numbers and/or page ranges
separated by commas. For example, 1,3,5-12
Selection
Document
File
and then
Copies
Number of copies:
3
2
2
1
1
PrintPrint what:
OK Cancel Options...
Print
Properties
Print to
1
Collate
3
to reach the
The
Print
your software
program
box in
Click OK to
print.
Print
That’s all there is to it. The printer will print one page at a time until it
finishes, delivering each printed page into the printer’s OUT tray.
box.)
Handy Hints
PRINTING FROM
DOS
For information
about printing from
DOS programs, turn
to page 50.
P
ICK A PAPER TYPE
If you’re using HP
paper in your printer,
in the HP print settings box select the
right paper type for
your paper.
• Select
Plain Paper
for
❚
HP Bright White
Paper
HP Banner Paper
❚
• Select
HP Premium
Inkjet Paper
❚
HP Premium
for
Inkjet Paper
HP Greeting Card
❚
Paper
❚
HP Iron-On
T-Shirt T ransf ers
❚
HP Premium Inkjet Heavyweight
Paper
• Select
HP Deluxe
Photo Paper
to use
Kodak Image
Enhancements
technology with
HP Deluxe Photo
Paper.
• Select
HP Premium
Photo Paper
for HP
Premium Photo
Paper.
5
What If
While You’re Printing
It takes a fe w moments f or the printing to start, while the printer gets information from the computer. Even after it’s started printing, the printer might
pause occasionally to receive more inf ormation.
THE PRINTOUTS
ARE SPLOTCHY
AND UNEVEN
First check the print
cartridges—they
might be dirty or
running out of ink. To
find out how to clean
or replace them, open
the HP Toolbox (see
page 11) and click
the
Printer Services
tab for cleaning or
the
How Do I?
tab for
replacing cartridges.
Y
OU CAN’T FIND
THE JAMMED PAPER
If you can’t see the
paper causing the
jams, check to see
if a label has come
unglued from a label
sheet while going
through the printer.
If you run out of paper before you’ve finished
The printer will prompt you to add more paper . Put the paper in the IN
drawer, and then press the Resume button on the front of the printer .
If the paper jams in the printer
If the paper jams in the printer, y ou’ll usually be able to pull the paper out
from either the IN drawer or the OUT tray. Then press the Resume button
on the front of the printer. The printer will turn off and then on again on its
own. Y ou’ll need to resend your job to the printer.
Sometimes the paper jams in the back of the printer . If you can’t reach the
jammed paper, turn the knob on the rear access door at the bac k of the
printer 1/4 turn counter clockwise and remove the door.
To lock
To unlock
Remove rear
access door.
Pull the jammed paper out of the printer and then replace the door, making
sure to lock the door by turning the knob clockwise to the loc ked position.
Press the Resume button on the front of the printer and resend your print
job.
6
Troubleshooting
If a problem occurs during printing, you’ll see a message on your screen
telling you what’ s wrong and how to fix it.
If you don’t get a message but y ou notice that something is wrong or
you don’t like how the printout looks , click the
Troubleshooting
tab in the
HP Toolbox and follow the instructions on the screen. (See page 11 to find
out how to get to the HP Toolbox.)
Click the
Troubleshooting
tab.
What If
YOU AREN’T
SEEING ANY
MESSAGES
If you seem to be
having a problem
but you aren’t seeing
any messages on
your screen, it might
be because you
don’t have two-way
communications
(see page 44 for
more information).
Handy Hints
HP ON THE WORLD
W
IDE WEB
You can get the latest
product information,
troubleshoot problems, and download
updated printer
software from HP’s
World Wide Web
site at URL
http://www.hp.com
or
http://www.hp.com/go/
peripherals
7
Printer Software: Your Printer’ s Remote Contr ol
Although your printer has a couple of buttons on it, you really contr ol the printer
remotely, through your software program and through the printer software you installed
on your computer.
Instead of pushing buttons on a remote control, you make your selections in the
HP print settings box and the HP Toolbox. (But, just like a remote control, sometimes
these two boxes are hard to find.)
TELL THE PRINTER WHAT YOU WANT
PRINTER SOFTWARE
HP Print Settings Box
How to find it: see page 9
What it does: see page 10
HP Toolbox
How to find it: see page 11
What it does: see page 12
SEE THE RESULTS!
8
THE HP PRINT SETTINGS BOX: H OW TO FIND IT
You can select settings such as the paper type, paper size, orientation and print quality in this
box. Ho w you find the box differs depending on whic h software program and which operating
system you’ re using.
Try these strategies from the File menu of your document, and you’re sure to get there.
TRY THIS
1 Click
click
File
Print
and then
.
…OR TRY THIS
1 If
Print
isn’t
there, then click
Printer Setup
Print Setup
or
.
YOU’RE THERE!
File
New...
Open...
Close
Save
Save as...
Save All
Properties
Templates
Page Setup...
Print Preview
Print
File
New...
Open...
Close
Save
Save as...
Revert
Document setup...
Preferences...
Printer setup...
Print...
Ctrl+N
Ctrl+O
Ctrl+S
Ctrl+P
Ctrl+N
Ctrl+O
Ctrl+F4
Ctrl+S
Ctrl+P
Copies:
Collate Copies
OK
Cancel
Setup..
Fonts...
Options...
1
OK
Cancel
Setup
2 Then click whichever
button you see—
Properties, Setup,
Printer
. (Clicking
Options
at this point
or
won’t get you there.)
3 If you still don’t see
Setup
the box, click
Options
or
Properties
,
2 Then click whichever
button you see—
Setup
or
Options.
.
FOR MORE INFORMA-
ABOUT THE HP PRINT
TION
S
ETTINGS BOX, SEE ONLINE
HELP.
9
THE HP PRINT SETTINGS BOX:
W
HAT IT CAN DO FOR YOU
CLICK A TAB AND THEN CLICK A SETTING.
Select the
appropriate
settings.
Choose the right
paper size and
type for the job.
Show your
finished work
at its best.
Click
Best
print
quality.
Save time and color ink.
Click here to print drafts of color
documents in shades of gray.
Save time
and ink.
EconoFast
Click
print quality.
Save money and trees.
Print on both sides of the paper
(when available).
Print clearly.
Align your black and color
cartridges, and clean them
when necessary, as described
in online troubleshooting.
C
LICK OK TO SAVE YOUR SETTINGS.
10
THE HP TOOLBOX: HOW TO FIND IT
The HP Toolbox tells you how to print and how to troubleshoot your printing pr ob lems. It even
allows you to align and c lean your print cartridges. For each Windows system, here are a couple
of places to find the HP Toolbox.
Windows 95 and Windows NT 4.0
Double-click the
HP T oolbo x shortcut
icon. This shortcut is
on your desktop.
If you’ve removed the HP
Toolbox icon, click
point to
Programs
HP DeskJet Utilities
to
and then click
DeskJet 720C Toolbox
Start
, point
HP
,
,
.
Click the
button. This button
appears on the Taskbar at the bottom of
the screen when the
HP Toolbox is open
and whenever you’re
printing.
HP T oolbo x
Windows 3.1x
If you close the HP Toolbox,
it’ll reappear when you’re
printing. Or you can
double-click it in the
HP DeskJet Utilities group
in the Program Manager.
Double-click the
HP Toolbox icon. It’s
on your desktop
when you start your
computer.
11
THE HP TOOLBOX:
W
HAT IT CAN DO FOR YOU
Troubleshooting
Find your wa y to a solution when things go wrong.
(See page 40 for more information.)
How Do I?
Follow the steps to print what you want.
12
Printer Services
Keep your printer in working order.
W
C HAPTER
2
1
2
3
How to Print on
Different
Paper Sizes
2
1
How to Print on
Both Sides of
the Paper
Beyond the Basics
ith the printing basics down, you’re ready
to learn more about what your printer can
do for you and how you can get the most out of
your printer.
How to Flip a
Document
About Color
About Pictures
About Text
1
HOW TO PRINT ON DIFFERENT
2
P
3
APER SIZES
Paper Pointers
PREPRINTED PAPER
You can buy preprinted checks or
business forms (such
as invoices and
statements) that are
designed for inkjet
printers. When you
print on these forms,
just remember to load
the printed side face
down, with the top of
the page going into
the printer first.
CREATE YOUR OWN
BUSINESS FORMS
You can create
customized business
forms or business
cards with your own
logo, name, and
address and print
them as you need
them. Softw are
programs usually
provide templates that
can help you design
the forms.
Most of the time, when you print on plain paper, cards, labels, and
envelopes, you select one of the standard sizes in the
Setup
box on the
tab of the HP print settings box. But you’re not
Paper Size
limited to the sizes listed. Just make sure the size of the paper
falls within the following dimensions (so the printer rollers can
pick up the paper):
Width:
3 to 8.5 inches (77 mm to 215 mm)
Length: 3 to 14 inches (77 mm to 356 mm)
Then follow these steps:
1
In the HP print settings dialog box, click the
Custom
in the
Paper Size
list. (See page 9 to find out ho w to get to the
Setup
tab, and then select
HP print settings box.)
Select
Custom.
14
Type the dimensions of the paper in the
2
OK
then click
Load the paper in the printer and print as you would for normal paper
3
.
Custom Paper Size
box, and
sizes.
For small paper sizes, you might need to push the small green sliding
adjuster in further to hold the paper snugly lengthwise, as described
on page 28.
AFTER PRINTING
Change the
Paper Size
back to
Letter
or A4, or to whatever paper siz e y ou’ll
be printing on next.
Paper Pointers
CHANGE THE
SHAPE
Even though you print
on flat paper, there’s
no reason to leave it
that way. Buy an
origami book and
learn to change the
shape of your printed
paper. Or add shape
to your printed piece
by gluing small
charms, buttons, or
dried flowers onto
card stock.
15
2
1
HOW TO PRINT ON
BOTH SIDES OF THE PAPER
Paper Pointers
PAPER THAT WON’T
SHOW THROUGH
Look for any paper
in which pictures and
text printed on one
side don’t show
through on the other.
Collect sample sheets
that are 24-pound (90
gsm) or heavier, and
test them to make
sure they do the job.
What If
THE SECOND SIDE
PRINTED LIKE THIS:
The easiest way to save paper is to print on both sides of it. Just put
the paper through the printer twice: Select a two-sided printing option
and follow the directions on y our screen.
Load the paper in the IN drawer.
1
Make sure there’s no paper in the OUT tray.
2
In the HP print settings box, click the
Features
tab. (See page 9 to find
out how to get to the HP print settings box.)
Then click
3
Book
or
Tablet
.
Click the
Click
can be bound at the top.
Click
can be bound on the left.
Features
Tablet
so the sheets
Book
so the sheets
tab.
• You might have
selected
instead of
in the HP print
settings box.
(See step 3.)
• You might have f orgotten to rotate
the paper after the
first side printed.
Print the document
again, carefully following the directions
on your screen.
16
Tablet
Book
Print your document.
4
The printer automatically prints only the odd-numbered pages. The
printer then displays a message on your computer screen telling you
how to reload the paper.
At the time of this publication, this feature was not available in the
Windows NT 4.0 environment.
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