HP Command View User Manual

HP StoreEver Interface Manager and Command View for Tape Libraries

Version 3.7.00 User Guide

Abstract

This guide provides information about installing the Command View for Tape Libraries (Command View TL) software, and using the Command View TL graphical user interface (GUI) and Interface Manager command line interface (CLI). This book is intended for system administrators and IT personnel responsible for operating and maintaining an Enterprise Storage Library (ESL) or Enterprise Modular Library (EML).

HP Part Number: 344841-026 Published: April 2014 Edition: 24

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Intel, Itanium, Pentium, Intel Inside, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Microsoft Excel, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Adobe is trademark of Adobe Systems Incorporated in the United States and/or other countries.

Java is a US trademark of Sun Microsystems, Inc.

UNIX is a registered trademark of The Open Group.

1 Introduction.............................................................................................10

New features in Command View TL 3.7.00................................................................................10

SNIA compliance...................................................................................................................10

User interfaces.......................................................................................................................11

Network configuration overview...............................................................................................11

External features overview........................................................................................................14

2 Command View TL GUI.............................................................................15

Primary management station....................................................................................................15

Prerequisites...........................................................................................................................15

Installing Command View TL....................................................................................................18

Starting Command View TL......................................................................................................21

Testing the Insight Remote Support............................................................................................23

Managing libraries.................................................................................................................24

Navigating Command View TL.................................................................................................25

Device numbering conventions.................................................................................................26

Initial configuration steps.........................................................................................................26

Adding and removing libraries.................................................................................................27

Adding libraries manually...................................................................................................27

Editing a library name........................................................................................................27

Removing libraries.............................................................................................................27

Changing the e-mail settings....................................................................................................28

Configuring e-mail alerts.........................................................................................................29

Managing license keys............................................................................................................31

Adding a license key..........................................................................................................32

Viewing the Management Station.............................................................................................33

Changing the network settings of the management station............................................................33

Changing management station passwords.................................................................................34

Recovering a password...........................................................................................................35

Changing the library settings...................................................................................................35

Changing the network settings of the Interface Manager card......................................................36

RDC Configuration..................................................................................................................37

Verifying connectivity..............................................................................................................37

Getting information about an EML or ESL E-Series library.............................................................38

Viewing the health summary....................................................................................................38

Viewing the physical connections..............................................................................................38

Viewing the status of components.............................................................................................39

Viewing the alert log...............................................................................................................39

Changing the Interface Manager mode.....................................................................................41

Changing the connection properties of the interface controllers.....................................................41

Managing the interface controllers............................................................................................42

Replacing an interface controller..........................................................................................42

Clearing a WWN mismatch...............................................................................................43

Using TapeAssure...................................................................................................................44

Configuring standalone drives for TapeAssure........................................................................45

Configuring MSL libraries for TapeAssure..............................................................................45

Viewing TapeAssure information..........................................................................................45

Viewing the dashboard..................................................................................................46

Viewing the Health tab..............................................................................................46

Viewing the Library tab.............................................................................................48

Library TapeAssure views...............................................................................................51

Usage tabular view.......................................................................................................53

Contents 3

Empty slots per library...................................................................................................53

Moves per library..........................................................................................................56

Sorting and filtering.......................................................................................................59

Action menu drop down list............................................................................................59

Application bar............................................................................................................59

Viewing drive health......................................................................................................59

Viewing Drive Health and Life.........................................................................................61

Write Health tab......................................................................................................61

Life tab....................................................................................................................62

Viewing drive performance.............................................................................................63

Viewing drive utilization.................................................................................................65

Choosing a sample time................................................................................................66

Viewing drive performance and utilization history..............................................................67

Drive Performance tab...............................................................................................68

Drive Utilization tab..................................................................................................69

Utilization Analysis tab..............................................................................................71

Viewing the Performance Advisor graph...........................................................................74

Viewing the Collection Status..........................................................................................75

Viewing drive performance and utilization graph...............................................................76

Viewing detailed LTO drive information............................................................................77

Using the Tapes Content panel........................................................................................87

Viewing tape health......................................................................................................97

Viewing Tape Health and Life.........................................................................................98

Write Health tab......................................................................................................98

Life tab....................................................................................................................99

Viewing tape utilization................................................................................................100

Viewing the tape utilization and performance history.......................................................101

Tape Capacity tab..................................................................................................101

Tape Unloads tab...................................................................................................102

Tape Performance tab.............................................................................................103

Launching the Newly Added Tapes graph......................................................................105

Searching for a specific tape........................................................................................107

Viewing information about the Cleaning Tapes................................................................107

Exporting Library Data to CSV via TapeAssure................................................................108

Exporting TapeAssure panels as PDF files.......................................................................109

Scheduling a Library Data Export via TapeAssure............................................................112

Analyzing TapeAssure data from CSV files using the TapeAssure Analysis Template.............112

Backing up the TapeAssure database.................................................................................113

Restoring a TapeAssure database file.................................................................................114

Saving or copying a database backup file..........................................................................115

Using data verification..........................................................................................................115

Configuring the libraries to use data verification...................................................................116

Creating the data verification partition................................................................................116

Deleting the data verification partition............................................................................118

Viewing the Data Verification Control Panel.........................................................................118

Starting and stopping the data verification service...........................................................119

Setting the default verification type................................................................................119

Deleting the data verification test logs............................................................................119

Viewing the detailed data verification information for each library..........................................119

Viewing tapes that are present in the data verification partition.........................................121

Viewing tapes that are currently under data verification....................................................122

Viewing tapes that are queued for data verification.........................................................122

Viewing drives that are present in the data verification partition.........................................123

Adding, removing, and changing tapes from the queue...................................................125

Configuring the data verification policy...............................................................................125

4 Contents

Selecting the tapes for verification......................................................................................125

Setting up data verification email notifications.....................................................................126

Disabling data verification email notification...................................................................127

Viewing the test results for Data Verification.........................................................................127

Viewing the drive assessment results...................................................................................129

Working LTO4 and later tape drives........................................................................................130

Adding an LTO4 and later tape drive to a library.................................................................130

Replacing an LTO2 or LTO3 tape drive with an LTO4 or later tape drive..................................131

Changing the connection properties of LTO4 and later tape drives.........................................131

Using SNMP alerts...............................................................................................................132

Adding an SNMP trap......................................................................................................132

Editing an SNMP trap......................................................................................................133

Removing an SNMP trap...................................................................................................133

Saving the configuration of the library.....................................................................................134

Saving the current configuration.........................................................................................134

Restoring a configuration..................................................................................................134

Viewing a saved configuration...........................................................................................135

Rebooting components..........................................................................................................136

Rebooting a single component...........................................................................................136

Rebooting the Interface Manager and all controllers.............................................................136

Rebooting all components that require a reboot...................................................................136

Moving tape cartridges.........................................................................................................136

Updating the firmware with the Firmware Update wizard...........................................................137

Updating the firmware from version I1xx to version I2xx........................................................140

Restoring factory defaults.......................................................................................................141

Restoring factory defaults for one component.......................................................................141

Restoring factory defaults for all components.......................................................................141

Using factory overrides..........................................................................................................142

Disabling factory overrides....................................................................................................143

3 Advanced features in the GUI..................................................................144

Using license keys.................................................................................................................144

Configuring host HBA access with HP Secure Manager.............................................................144

About Access Control Groups (ACG)..................................................................................145

Creating an Access Control Group.....................................................................................145

Editing an Access Control Group.......................................................................................149

Removing an Access Control Group...................................................................................152

Synchronizing host access settings......................................................................................152

Viewing the device map....................................................................................................152

Partitioning a library.............................................................................................................153

Adding a partition...........................................................................................................153

Removing a partition........................................................................................................154

Removing all partitions.....................................................................................................155

Extending a partition........................................................................................................155

Upgrading capacity..............................................................................................................156

Capacity upgrades for ESL E-Series libraries........................................................................156

Capacity upgrades for EML E-Series libraries.......................................................................157

Enabling capacity upgrades..............................................................................................157

Encrypting data with the HP StorageWorks Secure Key Manager (SKM) or HP Enterprise Secure Key

Manager (ESKM)..................................................................................................................158

Enrolling libraries with the SKM or ESKM............................................................................160

Selecting the SKM or ESKM as the key manager..................................................................160

Un-enrolling SKM or ESKM and reverting to the backup application as the key manager...........162

Changing the login on an SKM or ESKM............................................................................164

Changing the tier information for an SKM or ESKM..............................................................166

Contents 5

Adding or deleting addresses or hostnames for SKM or ESKM appliances..........................166

Adding a tier to the Key Manager Configuration.............................................................168

Deleting a tier from the Key Manager Configuration........................................................168

Updating certificates or the certificate authority for an SKM or ESKM.....................................168

Changing library partitions after initial SKM or ESKM setup..................................................169

Verifying connectivity from the library to SKM or ESKM.........................................................169

Transferring current HP StorageWorks Secure Key Manager (SKM) enrollment settings to an HP

Enterprise Secure Key Manager (ESKM)..............................................................................170

Using support tickets.............................................................................................................172

Generating a support ticket...............................................................................................172

Viewing a support ticket....................................................................................................175

Saving a management station log......................................................................................176

Saving a support ticket.....................................................................................................177

Sending a support ticket by e-mail.....................................................................................177

Removing a support ticket.................................................................................................179

4 Command View TL CLI............................................................................180

Accessing the CLI.................................................................................................................180

Starting a serial session....................................................................................................180

Starting a Telnet session....................................................................................................181

Telnetting through the LAN...........................................................................................181

Telnetting through the cascade port...............................................................................181

Command syntax structure.....................................................................................................182

Using command sequences...............................................................................................182

Abbreviating commands...................................................................................................183

Device numbering conventions...........................................................................................183

Navigating the CLI...........................................................................................................184

Interface Manager mode.......................................................................................................184

Common CLI functions...........................................................................................................185

Configuring a library........................................................................................................185

Configuring the FC interface controllers..............................................................................185

Monitoring device status...................................................................................................186

Updating the firmware with the CLI.....................................................................................186

Generating support tickets with the CLI...............................................................................187

Using HP Secure Manager functions...................................................................................188

Accessing Basic Secure Manager through the CLI............................................................188

5 CLI Command Reference.........................................................................190

clear station.........................................................................................................................191

create host...........................................................................................................................191

download drive....................................................................................................................192

download interface...............................................................................................................193

download library..................................................................................................................194

download mgmt...................................................................................................................194

map host.............................................................................................................................195

move media.........................................................................................................................196

reboot interface....................................................................................................................196

reboot library.......................................................................................................................197

reboot mgmt........................................................................................................................197

remove host.........................................................................................................................197

replace interface..................................................................................................................198

restore interface defaults........................................................................................................199

restore system config.............................................................................................................200

restore system defaults...........................................................................................................201

save drive lttsupportticket.......................................................................................................202

save interface lttsupportticket..................................................................................................202

6 Contents

save library lttsupportticket.....................................................................................................202

save ltt................................................................................................................................203

save mgmt lttsupportticket......................................................................................................203

save system config................................................................................................................204

set drive hostport mode.........................................................................................................204

set drive hostport speed.........................................................................................................205

set host name.......................................................................................................................205

set inet ftp...........................................................................................................................206

set inet telnet........................................................................................................................206

set interface beacon..............................................................................................................206

set interface clearwwnmismatch..............................................................................................207

set interface hostport alpa......................................................................................................207

set interface hostport connection.............................................................................................208

set interface hostport mode....................................................................................................208

set interface hostport speed....................................................................................................208

set mgmt clock.....................................................................................................................209

set mgmt ntp........................................................................................................................210

set mgmt password...............................................................................................................210

set mgmt timezone................................................................................................................210

set mgmt wwnstate...............................................................................................................211

set mode.............................................................................................................................212

set net v6 dhcpv6.................................................................................................................212

set net v6 ipaddress..............................................................................................................212

set net v6 ipversion...............................................................................................................213

set net v6 manual.................................................................................................................214

set net v6 stateless................................................................................................................214

set network config ................................................................................................................215

set network dhcp..................................................................................................................216

set network ipaddress............................................................................................................216

set network snmpcommunity...................................................................................................216

set network snmptrap............................................................................................................217

set ssh hostkeys....................................................................................................................218

set supportticket disable.........................................................................................................218

set supportticket enable.........................................................................................................218

set system contact assetnumber...............................................................................................219

set system contact email.........................................................................................................219

set system contact location.....................................................................................................219

set system contact name........................................................................................................219

set system contact pager........................................................................................................220

set system contact phone.......................................................................................................220

set system name...................................................................................................................220

show drive access.................................................................................................................221

show drive hostport...............................................................................................................221

show drive info.....................................................................................................................222

show drive interface..............................................................................................................222

show drive productid.............................................................................................................223

show drive revision...............................................................................................................223

show drive serialnumber........................................................................................................224

show drive status..................................................................................................................224

show drive type....................................................................................................................225

show firmware available........................................................................................................225

show firmware revisions.........................................................................................................226

show host access..................................................................................................................226

show host info......................................................................................................................227

show host name...................................................................................................................227

Contents 7

show host sparselunmap........................................................................................................227

show inet.............................................................................................................................227

show interface access...........................................................................................................228

show interface beacon..........................................................................................................228

show interface hostport alpa..................................................................................................229

show interface hostport connection.........................................................................................229

show interface hostport mode.................................................................................................229

show interface hostport sid....................................................................................................230

show interface hostport speed................................................................................................230

show interface info...............................................................................................................231

show interface name.............................................................................................................233

show interface revision..........................................................................................................233

show interface status.............................................................................................................233

show interface wwninfo.........................................................................................................234

show library access..............................................................................................................234

show library info..................................................................................................................234

show library interface...........................................................................................................235

show library name................................................................................................................235

show library productid..........................................................................................................235

show library revision.............................................................................................................236

show library sensors.............................................................................................................236

show library serialnumber......................................................................................................237

show library status................................................................................................................237

show library topology...........................................................................................................237

show license........................................................................................................................238

show media.........................................................................................................................238

show mgmt clock..................................................................................................................239

show mgmt info....................................................................................................................239

show mgmt log detail............................................................................................................239

show mgmt log event............................................................................................................240

show mgmt revision..............................................................................................................240

show mgmt status.................................................................................................................240

show mgmt timezone............................................................................................................240

show mgmt wwnstate............................................................................................................241

show mode..........................................................................................................................241

show network info................................................................................................................241

show network dhcp...............................................................................................................242

show network ipaddress........................................................................................................242

show network snmpcommunity...............................................................................................242

show partition......................................................................................................................243

show robotics status..............................................................................................................243

show ssh hostkeys.................................................................................................................243

show station.........................................................................................................................244

show supportticket cache.......................................................................................................244

show supportticket policy.......................................................................................................244

show supportticket statistics....................................................................................................245

show system contact assetnumber...........................................................................................245

show system contact email.....................................................................................................245

show system contact location..................................................................................................245

show system contact name.....................................................................................................246

show system contact pager....................................................................................................246

show system contact phone....................................................................................................246

show system info..................................................................................................................246

show system name................................................................................................................247

show system status................................................................................................................247

8 Contents

synch secmgr.......................................................................................................................247

unmap host..........................................................................................................................247

6 Troubleshooting......................................................................................249

LED diagnostic codes............................................................................................................249

Common issues....................................................................................................................249

ESL9000 Series issues......................................................................................................250

ESL E-Series issues............................................................................................................252

EML E-Series issues...........................................................................................................254

ESL G3 issues..................................................................................................................256

MSL issues......................................................................................................................256

ESKM enrollment issues....................................................................................................256

7 Support and other resources....................................................................259

Contacting HP......................................................................................................................259

Related information...............................................................................................................259

Related documentation.....................................................................................................259

HP websites....................................................................................................................259

HP tape cartridges......................................................................................................260

Product warranties.......................................................................................................260

Subscription services....................................................................................................260

Typographic conventions.......................................................................................................260

Updated regulatory compliance and recycling notices...............................................................261

A ALPA matrix...........................................................................................262

B New features in previous versions of Command View TL..............................263

New features in Command View TL 3.6.00..............................................................................263

New features in Command View TL 3.5.00..............................................................................263

New features in Command View TL 3.1.00 and Interface Manager firmware version I274..............264

New features in Command View TL 3.0.1 and Interface Manager firmware version I273................264

New features in Command View TL 3.0 and Interface Manager firmware version I272..................264

New features in Command View TL 2.8...................................................................................265

New features in Command View TL 2.7...................................................................................265

New features in Command View TL 2.6...................................................................................265

New features in Command View TL 2.5...................................................................................265

New features in Command View TL 2.4...................................................................................266

New features in Command View TL 2.3.0.1 and 2.3.02.............................................................266

New features in Command View TL 2.3...................................................................................266

New features in Command View TL 2.2...................................................................................266

New features in Command View TL 2.0...................................................................................267

Index.......................................................................................................269

Contents 9

1 Introduction

The HP StorageWorks Interface Manager for tape libraries is a management card designed to consolidate and simplify the management of HP StorageWorks ESL9000 Series,1ESL E-Series, and EML E-Series tape libraries. The Interface Manager card provides the following features:

• Simple, unified, graphical setup and configuration of Fibre Channel (FC) interface controllers.

• Remote management of FC interface controllers via a Web-based GUI or command line

interface.

• SAN-related diagnostics for key library components, such as interface controllers, drives, and

robotics.

• Additional advanced SAN security and management features are available via licensing.

These features improve security, performance, reliability, and ease of control.

New features in Command View TL 3.7.00

• Administrator can manually select tapes in a separate media verification partition without

interfering with host applications.

• Configurable policies permit periodic scans based on a user-chosen time interval.

• Support for Data verification and Drive Assessment in ESL G3 libraries for LTO5 and LTO6

drives and corresponding supported tapes.

• Manage media verification, configuration, and usage though CVTL while ensuring data is

secure.

• Licensing enforcement and management for data verification license for ESL G3 libraries.

• MSL6480 license management via CVTL.

• User notifications of degraded tapes.

• Reports of data verification and drive assessment results.

• Library TapeAssure enhancements including the Library Dashboard with Library TapeAssure

graphs.

• Support Remote Data Collection (RDC) for ESL G3, MSL6480, and MSL G3 libraries. SMI-S

will implement the TapeAssure profile which can be collected by IRS RDC, and you can

configure collection days for the RDC from the CVTL interface.

SNIA compliance

The Storage Management Initiative (SMI) was created by the Storage Networking Industry Association (SNIA) to develop and standardize interoperable storage management technologies and aggressively promote them to the storage, networking, and end user communities.

For more information about SNIA and the SMI, see the following website: http://www.snia.org/

smi/home.

The HP StoreEver Command View TL Provider follows the Storage Management Initiative Specification (SMI-S) and provides an interface for SMI-S compliant applications to manage HP StoreEver tape libraries. See the HP StoreEver Command View for Tape Libraries Software SMI-S Provider installation instructions at http://www.hp.com/support/cvtl for installation instructions.

1. ESL9000 libraries can be added, selected, and managed from the Command View TL 2.0 Launcher, but new features in versions 2.0 and newer are not available on ESL9000.

10 Introduction

NOTE: If installing Command View TL on the same management station as Command View EVA

v10.2, special steps must be taken. For full instructions, see the HP StoreEver Command View for Tape Libraries Software SMI-S Provider installation instructions at http://www.hp.com/support/

cvtl.

User interfaces

Four different user interfaces (UIs) can be used to control the Interface Manager card. These UIs are provided by the Interface Manager card or by Command View TL. This chapter explains the purpose and use of each UI. The UIs are as follows:

NOTE: The Interface Manager card is only used with EML and ESL E-Series tape libraries.

• Serial—Uses a command line interface (CLI) and connects directly to the Interface Manager

card through an RS232 serial interface rather than through the LAN.

• Telnet—Uses the same CLI as the serial interface, but requires the IP address of the Interface

Manager card to initiate the session. This IP address can be set through the Interface Manager card serial interface or cascade port or, on ESL E-Series libraries, through the library Operator Control Panel (OCP). The advantage of using Telnet over the serial interface is that users can Telnet from any client machine that is on the LAN; a separate serial connection is not needed. You can disable Telnet (see set inet telnet (page 206)).

NOTE: If you use Telnet to change the IP address of the Interface Manager card or library,

you must log in to a new Telnet session with the new IP address.

• SSH—This protocol uses the same CLI as the Telnet and serial interfaces, but over a more

secure channel. Different SSH client applications are available for various operating systems. When connected via SSH, use it in the exact way you would use Telnet.

• Command View TL—Is a browser-based graphical user interface (GUI). This is the preferred

UI for controlling the Interface Manager card because it provides the most functionality and should be used in most circumstances. From any client on the LAN, you can use a browser to access Command View TL, which is hosted on a management station. For more information on using Command View TL, see Command View TL GUI (page 15).

You can have multiple sessions open at the same time (serial, Telnet, SSH, or Command View TL). If a write operation is in progress in one session, subsequent write operations for that library from other sessions will be denied.

Network configuration overview

With the EML E-Series tape library, the external LAN communicates directly to the Interface Manager card using the card's network IP address. The Interface Manager card processes requests and relays information to the FC interface controllers.

ESL E-Series libraries contain a private LAN internal to the library. The library cabinet controller provides a bridge between the external LAN and the library internal LAN and Interface Manager card.

ESL E-Series and EML E-Series tape libraries with LTO4 or later tape drives also contain an internal network switch to connect the LTO4 and later tape drives to the Interface Manager or library internal LAN.

(page 12) and (page 13) show how the different UIs communicate with the Interface Manager

card in the various libraries.

User interfaces 11

Figure 1 Network configuration for ESL E-Series tape libraries

7. Management station with Command View TL

2. Robot1. SDLT, LTO1, LTO2, or LTO3 tape drives

4. Interface Manager card3. FC interface controllers

6. External network5. Internal network

8. Remote web browser connected to management station via HTTP

10. Library Cabinet Controller9. Telnet connection

12. Library boundary11. Serial CLI via RS-232 connection

14. Internal network switch (LTO4 or later libraries only)13. LTO4 or later tape drives

12 Introduction

Figure 2 Network configuration for EML E-Series tape libraries

2. FC switch1. Hosts

4. Interface Manager card3. FC interface controllers (up to four)

6. Library robotics controller5. LTO2 and LTO3 tape drives

8. Operator control panel7. Robot

10. Telnet connection9. Serial connection

12. Library boundary11. Management station

14. Internal network switch (LTO4 and LTO5 libraries only)13. LTO4 and later tape drives

Network configuration overview 13

External features overview

You can have either of the following Interface Manager cards. The two cards are functionally equivalent if the 342213-001 or 393531-001 has a 256 MByte RAM. If a 128 MByte RAM is installed the TapeAssure features will be disabled.

NOTE: Interface Manager firmware version I272 and later requires 256MB RAM on the Interface

Manager board to maintain a consistent connection with Command View TL.

Figure 3 Interface Manager card faceplate—342213–001 or 393531–001

9. Green link activity LED

2. Private Ethernet ports to FC interface controllers1. Cascade in back-end Ethernet port

4. Serial port3. Front-end Ethernet port (to LAN)

6. Board status LEDs5. Auxiliary RJ-11 serial connector or USB port (not used)

8. Green link speed LED7. Reset button

Figure 4 Interface Manager card faceplate—480240-001

2. Private Ethernet ports to FC interface controllers1. Cascade in back-end Ethernet port

4. Serial port3. Front-end Ethernet port (to LAN)

6. Board status LEDs5. Auxiliary RJ-11 serial connector or USB port (not used)

8. Green link speed LED7. Reset button

9. Green link activity LED

NOTE: For an explanation of the various LED states, see Troubleshooting (page 249).

14 Introduction

2 Command View TL GUI

HP StoreEver Command View TL software provides a browser-based GUI for remote management and monitoring of your Interface Manager card through a LAN. Command View TL is the preferred user interface for controlling the Interface Manager card because it provides the most functionality. In conjunction with the Interface Manager card, Command View TL provides the following:

• Configuration and management of the Interface Manager card and FC interface controllers

• Management of the entire library system

• Hardware inventory and identity information

• Status information for connected hardware

• Error reporting and comprehensive error logs

• Firmware management

• License management

• Access to TapeAssure.

IMPORTANT: While Command View TL is not required to manage ESL G3 and MSL6480 libraries,

it is required for TapeAssure functionality. Command View TL can list ESL G3 and MSL6480 in the launcher panel, show the status of the library, and launch the ESL G3 and MSL6480 GUI to a separate browser. Other ESL G3 and MSL6480 features are managed directly through the library GUI. For more information on ESL G3 tape libraries, see HP Enterprise Systems Libraries (ESL) G3 Tape Library User Guide available from http://www.hp.com/support/eslg3.

Command View TL is installed on the management station and communicates with the Interface Manager card through the LAN. The management station processes information from the Interface Manager card and hosts the Command View TL GUI. You can access Command View TL, either from the management station directly or through any client on the LAN, by using a browser-based GUI interface. Multiple Command View TL GUI clients can be open simultaneously across the LAN, and multiple libraries can be managed through the Command View TL software.

NOTE: Prior to version 1.5, Command View for Tape Libraries software was called Command

View ESL.

Primary management station

The primary management station is the first management station to manage a library. The primary management station is the only management station that collects and stores TapeAssure data. For best performance, the primary management station should be in the same physical location and on the same IP subnet as the libraries it manages.

Prerequisites

Management station minimum system

For environments with fewer than 10 tape libraries, Command View TL requires a management station (server) with a minimum of:

• 1.6-GHz CPU, 2-GB RAM

• 2 GB of free disk space for installation

• 10/100 Base-T network card (static IP address recommended)

• Command View TL 3.7.00 installation support matrix:

Primary management station 15

NOTE: Command View TL software is only fully compatible with English-language versions

of Windows.

3.7.00Command View TL Operating System

YesMicrosoft Windows Server 2003 SP2 (32/64 bit)

YesMicrosoft Windows Server 2008 SP2 (32/64 bit)

YesMicrosoft Windows Server 2008 R2 SP1 (64 bit)

YesMicrosoft Windows Server 2012 Datacenter (64 bit)

NOTE: On the above listed Microsoft Windows Operating Systems (64–bit), Command

View TL will run as a 32–bit application.

• Compatible with VMWare ESX 5.0 and 5.1

Management station recommended system

For environments with up to 20 tape libraries:

• 3.0-GHz CPU or greater, Dual Core, 4-GB RAM

For environments with 20 to 70 tape libraries:

• 3.0-GHz CPU or greater, Dual Core, 16-GB RAM

For environments with more than 70 tape libraries, or more than 900 tape drives (total), multiple management stations will be required.

Browser minimum requirements

• Microsoft Internet Explorer v8, v9, and v10

• Mozilla Firefox v15.0.1 or higher

• Google Chrome v24 or higher

• Adobe Flash Player 10.3 or greater

NOTE: On Windows Server 2012 Internet Explorer 10 has an embedded version of Adobe

Flash Player. Ensure that the most recent Windows updates are installed using the Windows update feature in the Control Panel.

Windows Server 2012 configuration to use Adobe Flash applications:

1. Ensure that the most recent Windows updates are installed using the Windows update feature in the Control Panel.

2. Configuring Windows Server 2012: a. Click Server Manager in the bottom left corner of the screen. b. In the Server Manager dialog box, click Add Roles and Features Wizard. c. Continue with Next with the default options selected and provide specific options in

the wizard.

d. In the Features dialog box choose User Interfaces and Infrastructure (installed). This

feature has three sub-features. Select the Desktop Experience check box.

e. Click Next and the Install.

16 Command View TL GUI

3. Configure Internet Explorer:

a. Select Tools→Compatibility View Settings. b. Enter the website address, then click Add. c. Verify the Include updated websites lists from Microsoft and Display intranet sites in

Compatibility View check boxes are selected.

d. Click Close.

NOTE: Clearing the Internet Explorer cache will remove the added websites in

Compatibility View Settings. If the cache is cleared, the websites must be added back to the Compatibility View Settings list.

• For ESL G3 Tape Libraries (only), Java Runtime Environment (JRE) version 1.6.0 Update 24 is

also required. Enable Java support for browsers:

1. Close all open browser windows.

2. From the Windows Control Panel, select Java.

3. Select the Advanced tab.

4. Expand the Default Java for browsers node and select the item for your browser if it is

not already selected.

5. Click OK.

• An internet connection is recommended for Command View TL to connect to the HP Support

website.

Recommended minimum screen resolution: 1152 x 864 Library hardware requirements

EML and ESL E-Series tape libraries shipped before November 2007 may require a RAM upgrade to be TapeAssure capable. This upgrade is customer installable and can be ordered as HP part number 464581-001 from the HP Parts Store (http://www.hp.com/buy/parts) or PartSurfer (http://

partsurfer.hp.com). After replacing the part using the included instructions, remove and re-add the

library on the Command View TL Launcher window.

Other requirements

Command View TL version 2.8 includes support for the ESL G3 tape drives and library. Command View TL version 2.6 and later includes TapeAssure support for MSL G3 and 1/8 G2

tape drives (LTO Utrium 1840 and later) and Standalone SCSI and SAS tape drives (LTO Ultrium 960 and later). MSL G3 and 1/8 G2 support is enabled through that library's remote management interface. The Standalone TapeAssure Service requires a Windows agent downloadable from

http://www.hp.com/go/tapeassure. Additional documentation can be found at that website.

To install and run this software on Windows Server 2008, you must either login as Administrator, or perform the following steps:

1. Become a member of the Administrators group using the Server Manager (Start→All Programs→Administrative Tools→Server Manager).

2. If prompted by Internet Explorer, add the hostname of the management station to your Trusted Sites Zone.

3. Launch the Command View TL installer by right-clicking on the executable and selecting Run as Administrator.

The Windows Management Instrumentation service must be started before installation or uninstallation of Command View TL.

Prerequisites 17

Installing Command View TL

NOTE: Upgrading to Command View TL 3.7.00 is only supported from versions 3.6.00 and 3.6

Patch 01. If your current Command View TL software is older than 3.6.00, upgrade to version

3.6.00 before you upgrade to 3.7.00. Before upgrading Command View TL to the latest version, backup the TapeAssure database. To

perform the backup, refer to “Backing up the TapeAssure database” (page 113) and “Saving or

copying a database backup file” (page 115).

If you are upgrading from a previous version of Command View TL (Command View ESL prior to version 1.5), follow the procedure below to install the new version over the old version. All previous settings (device list, support tickets, proxy settings and so forth) are migrated during the upgrade.

During the upgrade, the Command View TL installation path (destination folder) will point to the existing installation path where an earlier version of Command View TL is installed. Do not change the Command View TL installation path to a new location.

Do not click cancel or close the installation dialog while the Command View TL installation/upgrade is in progress.

Table 1 Command View TL upgrade support matrix for Windows Operating System variants

Command View TL Version Operating System

3.6.00/3.6.013.5.003.1.003.0.13.0.00

Windows Server 2003 SP2 (32/64 bit)

Windows Server 2008 SP1(32/64 bit)

Windows Server 2008 R2 (64 bit)

Windows XP (32 bit)

Windows Vista (64 bit)

Windows 7 (64 bit)

YesNoNoNoNoMicrosoft

NoNoNoNoNoMicrosoft

YesNoNoNoNoMicrosoft

18 Command View TL GUI

IMPORTANT:

To install and run this software on Windows Server 2008, you must either login as Administrator, or perform the following steps:

1. Become a member of the Administrators group using the Server Manager (Start→All

Programs→Administrative Tools→Server Manager).

2. If prompted by Internet Explorer, add the hostname of the management station to your Trusted

Sites Zone.

3. Launch the Command View TL installer by right-clicking on the executable and selecting Run

as Administrator.

No changes are required to remotely browse to a library or management station.

1. If the management station is running firewall software, configure the firewall to enable communication on the ports used by the management station; see Table 2.

If the management station is running anti-virus software, ensure the ports that are used by CVTL are not blocked by the anti-virus software.

The following network ports are used by the management station to communicate with the web browser (Command View TL):

Table 2 Management station to web browser network ports

PurposePort number

TCP (added in 2.4)7

bidirectional, HTTP library is a webserver for administration purposes80 (TCP)

UDP bidirectional, required to communicate SNMP with library161

UDP inbound, one port in the range required to receive the SNMP traps162-169

TCP inbound, HTTPS Secure Webserver443

TCP and UDP outbound In Command View TL 2.8.00 or lower2715

TCP bidirectional4093 - 4095

TCP bidirectional5450

5696

TCP outbound, KMIP (future feature) communication port on the server. Library uses a non privileged port

TCP (added in 2.4)7755

By configuring the firewall to enable communication through these ports, the web browser used to run Command View TL can be on the other side of the firewall from the management station.

The following network ports are used by the management station to communicate with the Interface Manager card:

Installing Command View TL 19

Table 3 Management station to Interface Manager card network ports

PurposePort number

TCP inbound8099

TCP SSL outbound18098

TCP bidirectional in Command View TL 2.8.00 or lower8098

By configuring the firewall to enable communication through these ports, the management station can be on the other side of the firewall from the Interface manager.

See your firewall documentation for instructions on configuring network access.

Table 4 Interface Manger uses this port for SNMP

PurposePort number

UDP SNMP from SKM bidirectional161

Servers intending to receive SNMP traps will need to have this port open.

Table 5 Interface Manger uses this port for Network Time Protocol (NTP)

PurposePort number

TCP and UDP bidirectional123

Servers intending to use NTP will need to have this port open. HP recommends that an Secure Key Manager (SKM) or Enterprise Secure Key Manager (ESKM)

appliance (node) use the following network ports to communicate with the SKM or ESKM management user interface, or for SKM or ESKM communication to other devices. All ports are TCP and SSL capable.

Table 6 SKM or ESKM network ports

PurposePort number

SSH login to SKM bidirectional22

SNMP from SKM bidirectional161

Interface Manager login to SKM) bidirectional9000

FIPS status server from SKM bidirectional9081

SKM networking bidirectional9001

Web login to SKM bidirectional9443

Table 7 SMTP port

PurposePort number

SMTP to send e-mails bidirectional25

Table 8 LTT service ports

20 Command View TL GUI

PurposePort number

LTT Service requests from clients7999-8099

Used for SSH tunneling7011-7027

Used for LTT Notification server7000-7010

NOTE: The ESL G3 and MSL6480 notifies CVTL of status changes by connecting to CVTL

on one port in the range of 162-169. Please ensure your firewall allows connections to each port in this range.

2. Download the Command View TL software from http://www.hp.com/support/cvtl.

3. Save the EXE file to your management station and double-click to execute the Command View TL setup.

4. Follow the instructions in the window to complete the installation. Command View TL is a web server that hosts a GUI interface to web clients. Command View

TL runs on the management station as a service. By default, this service starts automatically whenever the management station is booted, and runs invisibly in the background. In most cases, the default installation settings are adequate.

IMPORTANT: The typical installation does not include SMIS Tape Provider. In order to install

SMIS Tape provider, choose the custom installation and select SMIS Tape provider from the features list.

After complete installation of Command View TL , restart Command View TL service to receive Test Alerts when set from CVTL GUI Administrator+Send Insight Remote Support Test Alert.

If you need to stop Command View TL from running on the management station, use the Services applet that is included with Windows. To access the Services applet, select Start+Settings→Control Panel→Administrative Tools→Services and locate the Command View TL service in the list. Use the Services applet to start and stop services, and to set whether the service is started automatically when the computer is booted. See the online help that comes with the Services applet for more information.

5. The product documentation is located in the docs directory on the Installation CD.

Starting Command View TL

Command View TL requires Adobe Flash Player 10.3 plug-in. If the Adobe Flash Player 10.3 plug-in is not already installed on your computer and you are using a Windows operating system, Command View TL attempts to download and install it for you. If prompted to install the Adobe Flash Player 10.3, click OK and follow the instructions in the window. Otherwise, manually download and install Adobe Flash Player 10.3 on the management station or remote client.

To start Command View TL, open your browser, either on the management station or on a client machine on the LAN, and enter the following URL in the address field:

http://hostname:4095/ (where hostname is the IP address or network name of the management station. If you are starting

Command View TL on the management station itself, you can substitute localhost for the hostname).

On the management station, you can also start Command View TL from the Windows Start button: Start+All Programs→HP Command View TL→Command View TL Enter your user name and password The following table lists the user names that are available and the default passwords. For more

information about the tasks each user can perform or to change one of these passwords, see

Changing library passwords (page 34).

Starting Command View TL 21

Table 9 User names and default passwords

Default passwordUser name

securitysecurity

adminadmin

NOTE: Multiple users can log in at the same time. If one user is modifying the settings for a

library, other modify operations for that library will be denied.

Using Command View TL The Launcher window has the following menu tabs in the lower left corner:

• Devices—Displays a list of libraries and virtual tape libraries that can be managed by

Command View TL. You can add or delete libraries from this list, or select a library to manage.

• TapeAssure—Displays a consolidated summary of drive and tape utilization, advanced health,

and performance, for every drive and tape on every library using this management station as its primary management station. It also includes data on the number of uses remaining on the cleaning tapes in these libraries.

• Administration—Displays the network settings of the management station. You can configure

these settings.

• Licensing—Provides a convenient way to track and safely store any additional license keys

you have purchased for use with tape libraries.

Figure 5 The Launcher window

NOTE: For each library, the status column displays messages such as “Firmware update in

progress” or “Cannot communicate with library”. It there are no messages to display, the status column displays the name of the management station that is managing the library or if the library is not currently managed, “Ready to manage”.

Licensing Notes

On initial installation of the Command View TL, you have a 60–day instant-on license period and a subsequent 30–day grace period to install the TapeAssure Advanced license.

22 Command View TL GUI

Instant-on license behavior for devices:

• During instant-on period, all the supported libraries can be added to the CVTL management

station regardless of the license that they have.

• Double clicking the library from the devices page will allow the library to be managed.

• During the instant-on and grace periods, if all the libraries are licensed then no messages are

visible on the devices page.

For ESL G3/MS6480 libraries:

• During the instant-on period, the library is available to be managed.

• After 90 days, the license expires and a message indicates that you can no longer manage

the library.

• If you have a permanent license, you can manage the library.

For EML/ESL libraries:

• During the instant-on period, the library is available to be managed for the first 90 days. (Prior

to version 3.0 the license was only available for 60 days.)

• After 90 days, the license expires. A nagging message indicates that the license has expired

in the device management screen. However, you can still manage and perform all the operations that were available during the instant-on period.

• If you have a permanent license, you can manage the library.

Testing the Insight Remote Support

The Send Insight Remote Support Test Alert feature allows library administrators to verify the Insight Remote Support installation on the server. The Send Insight Remote Support Test Alert sends a test alert to Insight Remote Support; if Insight Remote Support receives the test alert you can consider the Insight Remote Support installation successful.

CVTL provides an action to trigger an SMI-S Tape Provider event to the Insight Remote Support client/back end. This makes testing of Insight Remote Support installations easy. To test the Insight Remote Support installation, navigate to Administrator→Actions→Send Insight Remote Support Test Alert.

You will receive a message that indicates whether or not the Insight Remote Support alert was sent successfully.

Testing the Insight Remote Support 23

Managing libraries

NOTE: The Launcher window contains all of the HP libraries that you have added. Different

versions of Command View will open depending on the type of library that you want to manage. For instructions on using Command View versions earlier than Command View TL 2.0, see the documentation provided with your library.

Table 10 Command View versions that open for different types of libraries

MSL8096)

To manage a library, do one of the following:

• In the Launcher window, double-click the library.

• In the Launcher window, select the library, and then select Actions→Manage Library.

When you select an EML or ESL-E library to manage, a new window opens with the following four tabs:

Version of Command View used to manage libraryType of library

Command View TLESL E-Series, EML E-Series tape library

Command View MSLMSL tape library (MSL2024, MSL4048, MSL8048,

ESL G3 Library Management ConsoleESL G3

MSL6480 Library Management ConsoleMSL6480

• Status—Displays details about the library and a hierarchical view of the library and its

components in the left panel. The right panel displays status information about the selected item. On the Status tab, you can also view a health summary of the entire library, view an alert log, or view the inventory of the library.

• Configuration—Lets you configure library settings, interface settings, network settings,

management station passwords, and licensed capacity (for those libraries that support it). You can partition the physical library into multiple logical libraries (using Secure Manager), and configure HP StorageWorks Secure Manager or HP Enterprise Secure Key Manager (assuming the appropriate licenses have been purchased for those features). You can also save and restore a library configuration.

• Operations—Provides a convenient way to move media and to reboot the library or individual

components of the library.

• Support—Provides useful resources for finding support. On the Support tab, you can also

update firmware, generate support tickets, start a hardware replacement wizard, and restore factory defaults for the Interface Manager card and selected interface controllers.

The upper-left corner of the window contains an icon that indicates the library status. The upper-right corner contains a summary of the component status and recent alerts. The following table lists the status icons used.

Table 11 Status icons

DescriptionIcon

Critical—May prevent normal operations of the library and must be addressed immediately

Warning—Does not require immediate attention but should be addressed as soon as possible

Information—Presents information the user should be aware of but does not require immediate attention

24 Command View TL GUI

The name of the current library appears in the lower-right corner of the screen. To change the currently selected library, click Close in the upper-right corner of the screen to go to the Launcher window.

While managing the MSL, ESL G3, and MSL6480 libraries, if prompted by Microsoft Internet Explorer, add the library address to your Trust Sites Zone.

Navigating Command View TL

Many windows are divided vertically into two panels. The left panel contains a list showing a hierarchical structure. The right panel displays additional information about items selected in the left panel.

Figure 6 A two-panel window

Some windows show data in columns. To show text that is truncated, you can drag the vertical lines between the column titles to adjust the width of the columns or you can pause your mouse over some truncated text to show the complete text as a tool tip. Depending on the data being displayed, you can find more detailed information by:

• Double-clicking an item in the list.

• Selecting one or more items in the list, and then selecting an item in the Actions menu.

Most windows have an Actions menu that displays a list of actions that you can perform from that window or on the selected item. Menu items in bold type show the default action for that window or selected item. Double-click the item to perform the action.

CAUTION: Use the various tabs, menus, and buttons throughout the program to navigate. Do

not use the browser navigation buttons. Doing so may cause loss of configuration data entered on a window.

Command View TL uses toolbar buttons to perform tasks. These buttons may or may not be available depending on the window. (page 26) lists these buttons and a description of the action performed.

Navigating Command View TL 25

Table 12 Toolbar buttons

DescriptionButton

Actions—Displays a menu of available actions for the current window or selected items.

Refresh—Refreshes the data on the current window.

Print—Opens the Print dialog box to print the data on the current window to the selected printer.

Export—Exports the data or report on the current window to a PDF file that you can save and print.

Help—Opens a help topic associated with the current window.

Device numbering conventions

In some instances, Command View TL numbers devices differently from how they are numbered on the library front panel.

(page 26) shows the device numbering conventions used by Command View TL and by the library

front panel (when applicable).

Table 13 Device numbering conventions, GUI

n/aDrive clusters

FC host port numbers

SCSI bus numbers

Drive clusters in the ESL E-Series libraries are zero-based, although they are not referred to from the front panel of the library.

The zero-based numbering of the FC host ports and SCSI busses corresponds to the numbers that are printed on the actual hardware.

Initial configuration steps

After you have successfully installed the Interface Manager card and started Command View TL:

1. Verify that the proxy settings for the management station are correct. See Changing the network

settings of the management station (page 33).

2. Add all libraries that will be monitored to Command View TL. See Adding and removing

libraries (page 27).

3. Add the license key for Command View TL and any additional features that you have purchased. See Managing license keys (page 31).

4. Change the management station passwords. See Changing library passwords (page 34).

5. Configure the library name, system date and time, and contact information for each library. See Changing the library settings (page 35).

6. Edit the network settings of the Interface Manager card. See Changing the network settings

of the Interface Manager card (page 36).

7. (Optional) Configure library partitions. Use Secure Manager (license required) to configure library partitions. Partitioning the library erases all host access configuration settings. See

Partitioning a library (page 153).

EML E-Series front panelESL E-Series front panelCommand View TLDevice

One-basedOne-basedOne-basedDrives

n/aZero-based

One-basedn/aOne-basedSlots

One-basedn/aOne-basedFC interface controllers

n/an/aZero-based

26 Command View TL GUI

Adding and removing libraries

You must add any library that you want to manage to each management station or client that you want to launch or manage it from.

NOTE: The primary management station collects and stores data from the library. For best

performance, the primary management station should be in the same physical location and on the same IP subnet as the libraries it will manage.

NOTE: If you wish to change the primary management station for a library, first remove the

library from the current management station. If the library is not removed from the current management station first, the new management station will not be able to collect TapeAssure data until an Interface Manager clear station command is issued through the CLI (for EML and ESL E-series libraries.

For more information on the TapeAssure status for a library, click the TapeAssure tab on the Launcher window.

Adding libraries manually

To manually add a single or multiple libraries:

1. In the Launcher window, click the Devices tab. A list of the libraries that you can currently

manage appears.

2. Click Actions→Add Library(ies).

This launches the Add Multiple Library wizard.

3. Click Next.

4. Enter the management IP address or FQDN of the library. If you are adding multiple libraries, separate them with commas.

5. Click Next.

6. The Summary page shows the libraries that have been entered; select the libraries to add. At this point no validation has been done to determine if the library is invalid, down, etc.

7. Click Next.

8. The Progress page displays the libraries and the current progress of adding the library.

9. Once all libraries are added, click Finish. The wizard closes and the newly added libraries are shown in the panel.

Editing a library name

NOTE: This feature is only available for the ESL G3 and MSL6480 libraries.

To edit the library name:

1. In the Launcher window, click the Devices tab. A list of the libraries that you can currently manage appears.

2. To edit the library name, click Action→Edit Library name. The Library name dialog box appears.

3. Edit the library name.

4. Click OK.

Removing libraries

Removing a library removes it only from the management station that you are using when you remove it. When the library is removed from the primary management station, TapeAssure data is no longer collected. TapeAssure data previously collected on the primary management station is retained after the library removal and can be exported, if needed. See “Using TapeAssure”

Adding and removing libraries 27

(page 44), “Exporting Library Data to CSV via TapeAssure” (page 108), and “Scheduling a Library Data Export via TapeAssure” (page 112).

NOTE: If the management station will not be managing this library in the future (for example,

when temporarily managing a library from a management station on a laptop computer), remove the library from the management station before removing the management station from the network.

To remove a library from the management station:

1. In the Launcher window, click the Devices tab. A list of the libraries that you can currently

manage appears.

2. Select the library to be removed.

3. Select Actions→Remove Library.

4. Confirm that you want to remove the libraries. The confirmation window will indicate if deleting any of the selected libraries is of particular concern:

• A library that is the primary collector of TapeAssure events and data

• An MSL library

• An ESL/EML library

5. If you get an additional confirmation list, select the libraries to remove then click Remove libraries.

Changing the e-mail settings

During troubleshooting, you can e-mail support tickets to HP Support. The e-mail settings menu enables you to specify the SMTP server and the maximum e-mail size. To edit the e-mail settings

1. In the Launcher window, click the Administration tab. The current e-mail settings appear.

2. Select Actions→Edit E-mail Settings to display the E-mail Settings dialog box.

3. Enter the SMTP address in the SMTP Server text box.

4. Specify the maximum e-mail size. E-mail larger than the maximum size are broken up into smaller e-mail.

5. Click OK to close the dialog box.

28 Command View TL GUI

Configuring e-mail alerts

Command View TL has the ability to e-mail users when it receives certain events. You can configure Command View TL to notify you when it receives any Warning or Critical event, as well as any network changes. To enable e-mail notification, you first need to have an SMTP server configured. If you do not already have SMTP configured, go to Changing the e-mail settings. Once you have your SMTP settings configured, you can enable e-mail notification.

1. In the Launcher window, click the Administration tab. The current settings appear.

2. Click Actions→Enable E-mail Notification.

3. Click Next to begin the Wizard.

4. Check the libraries you wish to receive notifications about.

Configuring e-mail alerts 29

5. Enter the e-mail address that will receive the notifications. You may also enter additional e-mail addresses in the Alternative To E-mail Address field.

6. Enter the e-mail address the notifications will be sent from. Click Next.

7. Choose the notifications you wish to receive. Click Next.

8. Click Finish to complete the wizard.

To disable the e-mail notification:

1. In the Launcher window, click the Administration tab. The current settings appear.

2. Click Actions→Disable E-mail Notification. A confirmation dialog to disable the e-mail notifications appears.

30 Command View TL GUI

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