Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CF146-90961
Edition 1, 9/2012
Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR mark
are registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.
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iv Conventions used in this guideENWW
Table of contents
1 Removal and replacement ................................................................................................ 1
Removal and replacement strategy ............................................................................................. 2
Table 1-1 Common fasteners ................................................................................................................. 4
Table 2-1 Order parts, accessories, and supplies .................................................................................... 70
Table 2-2 Related documentation and software ...................................................................................... 70
Table 2-3 Supplies part numbers ........................................................................................................... 70
Table 2-4 Service parts ........................................................................................................................ 70
Table 2-5 Whole-unit replacement part numbers ..................................................................................... 71
Table 2-6 LCD model .......................................................................................................................... 73
Table 2-7 Touchscreen control-panel model ............................................................................................ 74
Table 2-8 Covers, panels, and doors—network model ............................................................................. 77
Table 2-9 Covers, panels, and doors—network wireless model ................................................................ 79
Table 2-10 Internal components (1 of 4) ................................................................................................ 81
Table 2-11 Internal components (2 of 4) ................................................................................................ 83
Table 2-12 Internal components (3 of 4) ................................................................................................ 85
Table 2-13 Internal components (4 of 4) ................................................................................................ 87
Table 2-14 Alphabetical parts list ......................................................................................................... 88
Table 2-15 Numerical parts list ............................................................................................................. 91
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List of figures
Figure 1-1 Phillips and Pozidriv screwdriver comparison ............................................................................ 3
Figure 1-2 Parts-removal order ................................................................................................................ 7
Figure 1-3 Remove the pickup roller ........................................................................................................ 9
Figure 1-4 Remove the separation roller (1 of 2) ..................................................................................... 10
Figure 1-5 Remove the separation roller (2 of 2) ..................................................................................... 11
Figure 1-6 Remove the transfer roller (1 of 3) ......................................................................................... 12
Figure 1-7 Remove the transfer roller (2 of 3) ......................................................................................... 12
Figure 1-8 Remove the transfer roller (3 of 3) ......................................................................................... 13
Figure 1-9 Remove the toner-cartridge drawer (1 of 2) ............................................................................. 14
Figure 1-10 Remove the toner-cartridge drawer (2 of 2) ........................................................................... 14
Figure 1-11 Remove the right cover (1 of 4) ........................................................................................... 15
Figure 1-12 Remove the right cover (2 of4) ............................................................................................ 16
Figure 1-13 Remove the right cover (3 of 4) ........................................................................................... 16
Figure 1-14 Remove the right cover (4 of 4) ........................................................................................... 17
Figure 1-15 Remove the left cover (1 of 4) ............................................................................................. 18
Figure 1-16 Remove the left cover (2 of 4) ............................................................................................. 19
Figure 1-17 Remove the left cover (3 of 4) ............................................................................................. 19
Figure 1-18 Remove the l
Figure 1-19 Remove the rear right cover ................................................................................................ 21
Figure 1-20 Remove the rear upper cover .............................................................................................. 22
Figure 1-21 Remove the rear door and rear lower cover (1 of 5) .............................................................. 23
Figure 1-22 Remove the rear door and rear lower cover (2 of 5) .............................................................. 24
Figure 1-23 Remove the rear door and rear lower cover (3 of 5) .............................................................. 24
Figure 1-24 Remove the rear door and rear lower cover (4 of 5) .............................................................. 25
Figure 1-25 Remove the rear door and rear lower cover (5 of 5) .............................................................. 25
Figure 1-26 Remove the upper cover (1 of 2) ......................................................................................... 26
Figure 1-27 Remove the upper cover (2 of 2) ......................................................................................... 27
Figure 1-28 Remove the upper cover (1 of 5) ......................................................................................... 28
Figure 1-29 Remove the upper cover (2 of 5) ......................................................................................... 29
Figure 1-30 Remove the upper cover (3 of 5) ......................................................................................... 29
Figure 1-31 Remove the upper cover (4 of 5) ......................................................................................... 30
Figure 1-32 Remove the upper cover (5 of 5) ......................................................................................... 30
eft cover (4 of 4) ............................................................................................. 20
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Figure 1-33 Remove the control-panel assembly ...................................................................................... 31
Figure 1-34 Remove the touchscreen control-panel (1 of 2) ...................................................................... 32
Figure 1-35 Remove the touchscreen control-panel (2 of 2) ...................................................................... 33
Figure 1-36 Remove the USB cover (1 of 2) ............................................................................................ 34
Figure 1-37 Remove the USB cover (2 of 2) ............................................................................................ 34
Figure 1-38 Remove the front-door and front-cover assembly (1 of 6) ......................................................... 35
Figure 1-39 Remove the front-door and front-cover assembly (2 of 6) ......................................................... 36
Figure 1-40 Remove the front-door and front-cover assembly (3 of 6) ......................................................... 36
Figure 1-41 Remove the front-door and front-cover assembly (4 of 6) ......................................................... 37
Figure 1-42 Remove the front-door and front-cover assembly (5 of 6) ......................................................... 37
Figure 1-43 Remove the front-door and front-cover assembly (6 of 6) ......................................................... 38
Figure 1-44 Remove the paper-guide assembly (1 of 2) ........................................................................... 39
Figure 1-45 Remove the paper-guide assembly (2 of 2) ........................................................................... 39
Figure 1-46 Remove the driver PCA (1 of 8) ........................................................................................... 40
Figure 1-47 Remove the driver PCA (2 of 8) ........................................................................................... 40
Figure 1-48 Remove the driver PCA (3 of 8) ........................................................................................... 41
Figure 1-49 Remove the driver PCA (4 of 8) ........................................................................................... 41
Figure 1-50 Remove the driver PCA (5 of 8) ........................................................................................... 42
Figure 1-51 Remove the driver PCA (6 of 8) ........................................................................................... 42
Figure 1-52 Remove the driver PCA (7 of 8) ........................................................................................... 43
Figure 1-53 Remove the driver PCA (8 of 8) ........................................................................................... 43
Figure 1-54 Remove the DC controller PCA (1 of 2) ................................................................................ 45
Figure 1-55 Remove the DC controller PCA (2 of 2) ................................................................................
Figure 1-56 Remove the formatter PCA (1 of 2) ...................................................................................... 48
Figure 1-57 Remove the formatter PCA (2 of 2) ...................................................................................... 49
Figure 1-58 Remove the wireless PCA ................................................................................................... 50
Figure 1-59 Remove the main motor ...................................................................................................... 51
Figure 1-60 Remove the ITB (1 of 3) ...................................................................................................... 52
Figure 1-61 Remove the ITB (2 of 3) ...................................................................................................... 53
Figure 1-62 Remove the ITB (3 of 3) ...................................................................................................... 53
Figure 1-63 Reinstall the ITB (1 of 2) ..................................................................................................... 54
Figure 1-64 Reinstall the ITB (2 of 2) ..................................................................................................... 55
Figure 1-65 Remove the high-voltage power supply (1 of 4) ..................................................................... 56
Figure 1-66 Remove the high-voltage power supply (2 of 4) ..................................................................... 57
Figure 1-67 Remove the high-voltage power supply (3 of 4) ..................................................................... 57
Figure 1-68 Remove the high-voltage power supply (4 of 4) ..................................................................... 58
Figure 1-69 Reinstall the power supply (high voltage) .............................................................................. 58
Figure 1-70 Remove the low-voltage power supply (1 of 3) ...................................................................... 59
Figure 1-71 Remove the low-voltage power supply (2 of 3) ...................................................................... 60
Figure 1-72 Remove the low-voltage power supply (3 of 3) ...................................................................... 60
Figure 1-73 Remove the fuser power supply (1 of 4) ............................................................................... 61
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Figure 1-74 Remove the fuser power supply (2 of 4) ............................................................................... 62
Figure 1-75 Remove the fuser power supply (3 of 4) ............................................................................... 62
Figure 1-76 Remove the fuser power supply (4 of 4) ............................................................................... 63
Figure 1-77 Remove the fuser (1 of 3) ................................................................................................... 64
Figure 1-78 Remove the fuser (2 of 3) ................................................................................................... 65
Figure 1-79 Remove the fuser (3 of 3) ................................................................................................... 65
Figure 1-80 Remove the fan (1 of 4) ...................................................................................................... 66
Figure 1-81 Remove the fan (2 of 4) ...................................................................................................... 66
Figure 1-82 Remove the fan (3 of 4) ...................................................................................................... 67
Figure 1-83 Remove the fan (4 of 4) ...................................................................................................... 67
Figure 2-1 LCD control-panel model (HP LaserJet Pro 200 color M251n Printer) .......................................... 73
Figure 2-2 Touchscreen control-panel model (HP LaserJet Pro 200 color M251nw Printer) ............................ 74
Figure 2-3 Covers, panels, and doors—network model ............................................................................ 76
Figure 2-4 Covers, panels, and doors—network wireless model ............................................................... 78
Figure 2-5 Internal components (1 of 4) ................................................................................................. 80
Figure 2-6 Internal components (2 of 4) ................................................................................................. 82
Figure 2-7 Internal components (3 of 4) ................................................................................................. 84
Figure 2-8 Internal components (4 of 4) ................................................................................................. 86
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1Removal and replacement
Removal and replacement strategy
●
Service approach
●
Removal and replacement procedures
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Removal and replacement strategy
Introduction
This chapter describes the removal and replacement of field-replaceable units (FRUs) only.
Replacing FRUs is generally the reverse of removal. Occasionally, notes and tips are included to
provide directions for difficult or critical replacement procedures.
HP does not support repairing individual subassemblies or troubleshooting to the component level.
Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its
original location during reassembly.
Incorrectly routed or loose wire harnesses can interfere with other internal components and can become
damaged or broken. Frayed or pinched harness wires can be difficult to find. When replacing wire
harnesses, always use the provided wire loops, lance points, or wire-harness guides and retainers.
Removal and replacement strategy
WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before
attempting to service the product. If this warning is not followed, severe injury can result, in addition to
damage to the product. The power must be on for certain functional checks during troubleshooting.
However, disconnect the power supply during parts removal.
Never operate or service the product with the protective cover removed from the laser/scanner
assembly. The reflected beam, although invisible, can damage your eyes.
The sheet-metal parts can have sharp edges. Be careful when handling sheet-metal parts.
CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do
not straighten pre-folds in the FFCs. You must fully seat all FFCs in their connectors. Failure to fully seat
an FFC into a connector can cause a short circuit in a PCA.
NOTE: To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread
pattern, and then carefully turn it clockwise to tighten. Do not overtighten. If a self-tapping screw-hole
becomes stripped, repair the screw-hole or replace the affected assembly.
TIP: For clarity, some photos in this chapter show components removed that would not be removed to
service the product. If necessary, remove the components listed at the beginning of a procedure before
proceeding to service the product.
Electrostatic discharge
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder
when removing product parts. Always perform service work at an ESD-protected workstation or mat, or
use an ESD strap. If an ESD workstation, mat, or strap is not available, ground yourself by touching the
sheet-metal chassis before touching an ESD-sensitive part.
Protect the ESD-sensitive parts by placing them in ESD pouches when they are out of the product.
2Chapter 1 Removal and replacementENWW
Required tools
#2 Phillips screwdriver with a magnetic tip and a 152 mm (6 in) shaft length
●
Precision slotted screwdriver with a 1 mm (0.04 in) blade width
●
NOTE: This fine-point tool is required to release the front-door pins. The width of the blade must
be 2 mm (0.08 in) or less to be able to push the door pins out of the mounting holes.
Small slotted screwdriver
●
Needle-nose pliers
●
ESD mat (if one is available)
●
Penlight (optional)
●
CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv® screwdriver
(callout 2) or any motorized screwdriver. These can damage screws or screw threads.
Figure 1-1 Phillips and Pozidriv screwdriver comparison
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Removal and replacement strategy
3
Types of screws
12 mm
WARNING! Make sure that components are replaced with the correct screw type. Using the
incorrect screw (for example, substituting a long screw for the correct shorter screw) can cause damage
to the product or interfere with product operation. Do not mix screws that are removed from one
component with the screws that are removed from another component.
NOTE: The screw illustrations in the following table are for reference only. Screws might vary in size
and appearance from those shown in this table.
Table 1-1 Common fasteners
ExampleDescriptionSizePart Number
Screw, with washerM3X8
M4X6
M4X12
Screw, tapping, truss headM4X10
M4X15
Screw, TPM3X4
M3X6
Screw, DM3X6
M3X8
Screw, machine
Screw, machine, flat head
Screw, machine, flanged pan
head
M3X4
M3X4
M3X6
12 mm
XA9-1420-000CN
XB2-7400-605CN
XA9-1422-000CN
XB4-7401-005CN
XB4-7401-609CN
XB6-7300-405CN
XB6-7300-605CN
XA9-1670-000CN
XA9-1671-000CN
XB6-7300-409CN
XA9-0679-000CN
XB6-7300-805CN
Service approach
Before performing service
Remove all paper from the product.
●
Turn off the power using the power switch.
●
Unplug the power cable and the interface cable or cables.
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4Chapter 1 Removal and replacementENWW
Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
●
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
Remove the toner cartridge.
●
CAUTION: Do not touch the imaging drum on the bottom of the toner cartridge. Finger prints on
the imaging drum can cause print-quality problems.
Do not allow the image drum to contact any surface when the cartridge is set down. Protect the
image drum at all times. Dust and debris can stick to the drum and cause print-quality problems.
After performing service
Plug in the power cable.
●
Reinstall the toner cartridge.
●
Load paper in the product.
●
Post-service test
Perform the following test to verify that the repair or replacement was successful.
Print-quality test
1.Verify that you have completed the necessary reassembly steps.
2.Make sure that the tray contains clean, unmarked paper.
3.Attach the power cord and the interface cable or interface cables, and then turn on the product.
4.Verify that the expected startup sounds occur.
5.Print a configuration page, and then verify that the expected printing sounds occur.
6.Print a demo page, and then verify that the print quality is as expected.
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Service approach
5
7.Send a print job from the host computer, and then verify that the output meets expectations.
8.Clean the outside of the product with a damp cloth.
6Chapter 1 Removal and replacementENWW
Parts removal order
Use the following diagram to determine which parts must be removed before removing other parts.