HP 345 G2, 340 G1, 248 G1 Maintenance and Service Guide

HP 345 G2 Notebook PC,
HP 340 G1 Notebook PC
(in Latin America and the United States),
and HP 248 G1 Notebook PC
(in India, Taiwan, and Thailand)

Maintenance and Service Guide

© Copyright 2014 Hewlett-Packard
Development Company, L.P.

AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Core, Pentium, and Celeron are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: June 2014

Second Edition: November 2013

Document Part Number: 743696-002

Product notice

This guide describes features that are
common to most models. Some features may
not be available on your computer.

Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for

http://www.microsoft.com details.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.

For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

Product Name ......................................................................................................................... 1

Chipset ................................................................................................................................... 1

Processor ................................................................................................................................ 2

Panel ...................................................................................................................................... 2

Graphics ................................................................................................................................. 3

Memory .................................................................................................................................. 4

Flash cache ............................................................................................................................. 4

MiniCard solid-state drive ......................................................................................................... 5

Primary storage ....................................................................................................................... 5

Audio and video ...................................................................................................................... 6

Optical drive ........................................................................................................................... 6

Ethernet .................................................................................................................................. 6

Wireless networking ................................................................................................................. 7

External expansion ................................................................................................................... 7

Ports ....................................................................................................................................... 8

Keyboard/pointing devices ....................................................................................................... 8

Power requirements .................................................................................................................. 9

Security .................................................................................................................................. 9

Operating system ................................................................................................................... 10

Serviceability ......................................................................................................................... 11

2 External component identification ................................................................................... 12

Display ................................................................................................................................. 12

Buttons, speakers, and fingerprint reader (select models only) ...................................................... 13

Keys ..................................................................................................................................... 14

Lights .................................................................................................................................... 15

TouchPad .............................................................................................................................. 16

Front ..................................................................................................................................... 17

Left side ................................................................................................................................ 18

Right side .............................................................................................................................. 19

v

Bottom .................................................................................................................................. 20

3 Illustrated parts catalog .................................................................................................. 21

Locating the serial number, product number, and model number .................................................. 21

Computer major components ................................................................................................... 22

Display assembly components ................................................................................................. 32

Plastics Kit ............................................................................................................................. 33

Mass storage devices ............................................................................................................. 34

Miscellaneous parts ................................................................................................................ 35

Sequential part number listing .................................................................................................. 37

4 Removal and replacement preliminary requirements ...................................................... 47

Tools required ....................................................................................................................... 47

Service considerations ............................................................................................................ 47

Plastic parts ............................................................................................................ 47

Cables and connectors ............................................................................................ 48

Drive handling ........................................................................................................ 48

Grounding guidelines ............................................................................................................. 49

Electrostatic discharge damage ................................................................................. 49

Packaging and transporting guidelines ....................................................... 50

Workstation guidelines .............................................................. 50

5 Removal and replacement procedures for Customer Self-Repair parts ............................. 52

Component replacement procedures ........................................................................................ 52

Battery ................................................................................................................... 53

Service cover .......................................................................................................... 54

Hard drive ............................................................................................................. 55

WLAN module ........................................................................................................ 58

Solid-state drive ...................................................................................................... 60

Memory module ...................................................................................................... 62

Optical drive .......................................................................................................... 64

Keyboard ............................................................................................................... 66

6 Removal and replacement procedures for Authorized Service Provider parts .................. 69

Component replacement procedures ........................................................................................ 69

Top cover ............................................................................................................... 69

Fingerprint reader module ........................................................................................ 73

TouchPad button board ............................................................................................ 74

Card reader board .................................................................................................. 76

Power button board ................................................................................................. 77

vi

Speakers ................................................................................................................ 78

Audio/USB board ................................................................................................... 80

System board ....................................................................................................... 0

Heat sink ............................................................................................................. 0

Fan ..................................................................................................................... 0

RTC battery .......................................................................................................... 0

Power connector cable .......................................................................................... 0

Display assembly .................................................................................................. 0

7 Computer Setup (BIOS) ................................................................................................. 0

Windows 8 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .......... 0

Using Computer Setup ........................................................................................... 0

Starting Computer Setup ......................................................................... 0

Navigating and selecting in Computer Setup ............................................. 0

Restoring factory settings in Computer Setup .............................................. 0

Updating the BIOS ................................................................................. 0

Determining a BIOS version ...................................................... 0

Downloading a BIOS update .................................................... 0

Using MultiBoot .................................................................................................... 0

About the boot device order .................................................................... 0

Choosing MultiBoot preferences ............................................................... 0

Setting a new boot order in Computer Setup .............................. 0

Dynamically choosing a boot device using the f9 prompt ............. 0

Setting a MultiBoot Express prompt ........................................... 0

Entering MultiBoot Express preferences ...................................... 0

Using HP PC Hardware Diagnostics (UEFI) (select models only) ................................... 0

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .............. 0

Windows 7 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .......... 0

Using Computer Setup ........................................................................................... 0

Starting Computer Setup ......................................................................... 0

Navigating and selecting in Computer Setup ............................................. 0

Restoring factory settings in Computer Setup .............................................. 0

Updating the BIOS ................................................................................. 0

Determining a BIOS version ...................................................... 0

Downloading a BIOS update for Windows 7 ............................. 0

Using MultiBoot .................................................................................................... 0

About the boot device order .................................................................... 0

Choosing MultiBoot preferences ............................................................... 0

Setting a new boot order in Computer Setup .............................. 0

Dynamically choosing a boot device using the f9 prompt ............. 0

Setting a MultiBoot Express prompt ........................................... 0

vii

Entering MultiBoot Express preferences ...................................... 120

Using HP PC Hardware Diagnostics (UEFI) (select models only) ................................... 121

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .............. 121

Linux – Computer Setup (BIOS) and Advanced System Diagnostics ............................................. 122

Starting Computer Setup ........................................................................................ 122

Using Computer Setup ........................................................................................... 122

Navigating and selecting in Computer Setup ............................................. 122

Restoring factory settings in Computer Setup .............................................. 123

Updating the BIOS ................................................................................................ 124

Determining the BIOS version .................................................................. 124

Downloading a BIOS update ................................................................... 124

Using Advanced System Diagnostics ....................................................................... 125

8 Specifications ................................................................................................................ 126

9 Backup and recovery .................................................................................................... 127

Windows 8 ......................................................................................................................... 127

Backing up your information ................................................................................... 127

Performing a system recovery ................................................................................. 128

Using the Windows recovery tools ........................................................... 129

Using f11 recovery tools ......................................................................... 130

Using Windows operating system media (purchased separately) .................. 130

Using Windows Refresh or Windows Reset ............................................... 131

Using HP Software Setup ........................................................................ 131

Windows 7 ......................................................................................................................... 132

Creating recovery media with HP Recovery Disc Creator ............................................ 133

Creating recovery media ......................................................................... 133

Backing up your information ................................................................................... 133

Performing a system recovery ................................................................................. 134

Using the Windows recovery tools ........................................................... 135

Using f11 recovery tools ......................................................................... 136

Using a Windows 7 operating system DVD (purchased separately) .............. 137

Linux .................................................................................................................................. 138

Creating backups .................................................................................................. 138

Backing up your information ................................................................................... 138

Performing a system recovery ................................................................................. 139

Remove everything and reinstall SLED ...................................................................... 140

10 Statement of Volatility ................................................................................................ 141

Non-volatile memory usage ................................................................................................... 143

viii

Questions and answers ......................................................................................................... 146

11 Power cord set requirements ...................................................................................... 147

Requirements for all countries ................................................................................................ 147

Requirements for specific countries and regions ....................................................................... 147

12 Recycling .................................................................................................................... 149

Index ............................................................................................................................... 150

ix

x

1 Product description

Product Name

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 345 G2 Notebook PC ×

HP 248 G1 Notebook PC

HP 340 G1 Notebook PC (in Latin America and
the United States)

HP 248 G1 Notebook PC (in India, Taiwan,
and Thailand)

Chipset

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

AMD® integrated soldered on circuit (SoC) fusion
controller hub (FCH)

Intel® processor controller hub (PCH), SoC ×

×

×

HP 248 G1 Notebook PC

×

Product Name

1

Processor

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

AMD A8-6410 2.00-GHz (SC turbo up to 2.40-

●

GHz) processor (2.00-MB L2 cache, maximum
DDR3L: 1600-MHz, quad core, 15 W)

AMD A6-6310 1.80-GHz (SC turbo up to 2.40-

●

GHz) processor (2.00-MB L2 cache, maximum
DDR3L: 1600-MHz, quad core, 15 W)

AMD A4-6210 1.50-GHz processor (2.00-MB L2

●

cache, maximum DDR3L: 1600-MHz, quad core,
15 W)

Intel Core® i7-4500U 1.80-GHz processor

●

(dual core, 15 W)

Intel Core i5-4210U 1.70-GHz processor

●

(dual core, 15 W)

Intel Core i5-4200U 1.60-GHz processor

●

(dual core, 15 W)

Intel Core i3-4030U 1.90-GHz processor

●

(dual core, 15 W)

Intel Core i3-4010U 1.70-GHz processor

●

(dual core, 15 W)

Intel Core i3-4005U 1.70-GHz processor

●

(dual core, 15 W)

×

×

Panel

Intel Pentium® 3556U 1.70-GHz processor

●

(1600-MHz FSB, 2.0-MB L3 cache, 15 W)

Intel Celeron® 2980U 1.60-GHz processor

●

(1600-MHz FSB, 2.0-MB L3 cache, 15 W)

Intel Celeron 2957U 1.40-GHz processor (1600-

●

MHz FSB, 2.0-GB L2 cache, 15 W)

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

14.0-in, AntiGlare (AG), high-definition HD, light­emitting diode (LED), 1366×768, SVA, display panel
with and without webcam

××

2 Chapter 1 Product description

Graphics

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

Switchable discrete graphics: AMD Radeon® R5

M240 Graphics 2-GB DDR3 with up to 2-GB of
dedicated video memory (256 × 16 DDR3 @ 1-GHz,
4PCs)

Universal memory architecture (UMA) graphics

Switchable discrete graphics: AMD Radeon™
HD 8670M (Sun XT); 2-GB DDR3 with up to 2-GB of
dedicated video memory (256 × 16 DDR3 @ 1-GHz,
4PCs) or 1-GB DDR3 with up to 1-GB of dedicated
video memory (128 × 16 DDR3 @ 1-GHz, 4PCs)

Internal graphics – Integrated universal memory
architecture (UMA) graphics:

Intel HD Graphics 4400 on computer models

●

equipped with an Intel Core processor

Intel HD Graphics on computer models equipped

●

with an Intel Pentium or Intel Celeron processor

×

×

Graphics

3

Memory

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

Two customer-accessible/upgradable memory
module slots

Support for DDR3L 1600-MHz PCL3-12800 dual
channel memory

Support for 8192-MB of system memory in the
following configurations:

8192-MB total system memory (8192 MB × 1;

●

not available with 32-bit operating system)

8192-MB total system memory (4096 MB × 2;

●

dual channel, not available with 32-bit
operating system)

4096-MB total system memory (4096 MB × 1)

●

Two customer-accessible/upgradable memory
module slots

Support for DDR3L 1600-MHz PCL3-12800 dual
channel memory

Support for 16384-MB of system memory in the
following configurations:

16384-MB total system memory (8192 MB × 2;

●

not available with 32-bit operating system)

×

×

8192-MB total system memory (4096 MB × 2;

●

not available with 32-bit operating system)

4096-MB total system memory (4096 MB × 1;

●

only memory configuration supported in Brazil)

2048-MB total system memory (2048 MB × 1)

●

Flash cache

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

Support for 32-GB mSATA solid-state drive (not
supported on computer models equipped with the Intel
i3-4005U, Intel Pentium, and Intel Celeron processor)

HP 248 G1 Notebook PC

×

4 Chapter 1 Product description

MiniCard solid-state drive

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

120-GB solid-state drive (2242/DS M.2 form factor)

Not supported if 32-GB flash cache is selected

Set as primary storage if selected

Primary storage

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

Support for 6.35-cm (2.5-in) hard drives in 7.0-mm
(.28-in) and 9.5-mm (.37-in) thickness

Support for Intel Smart Response Technology
Accelerometer

Support for hard drive protection

Support for the following hard drive:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive

●

Support for 6.35-cm (2.5-in) hard drives in 7.0-mm
(.28-in) and 9.5-mm (.37-in) thickness

×

HP 248 G1 Notebook PC

×

×

×

Support for mSATA

Support for Intel Smart Response Technology
Accelerometer

Support for hard drive protection

Support for the following hard drives:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive

●

500-GB, 5400-rpm, SATA, 7.0-mm hard drive

●

Support for the following hard drives:

1-TB, 5400-rpm, SATA, 7.0-mm hard drive

●

500-GB, 5400-rpm, SATA, 7.0-mm hard drive

●

Support for a 32-GB mSATA solid-state drive ×

×

××

MiniCard solid-state drive

5

Audio and video

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

HP TrueVision HD webcam (fixed/no tilt with activity
light), 1280×720 by 30 frames per second

Support for non-webcam option

Dual digital microphones

Stereo speakers (2)

DTS Sound

Optical drive

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

DVD±RW Double Layer with SuperMulti Drive

9.5-mm tray load

SATA

Fixed (not modular)

Support for zero-power optical drive

××

HP 248 G1 Notebook PC

××

Support for no optical drive option

Ethernet

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

Integrated 10/100/1000 network interface card
(NIC)

HP 248 G1 Notebook PC

××

6 Chapter 1 Product description

Wireless networking

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

Integrated wireless local area network (WLAN) options
by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

Atheros AR9485 802.11bgn WiFi Adapter

●

Broadcom BCM943228HMB 802.11abgn 2×2

●

Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter

Support for the following WLAN formats:

Realtek RTL8723BE 802.11bgn 1×1 + Bluetooth

●

4 LE Combo Adapter

Support for the following WLAN formats:

Ralink RT3290LE 802.11bgn 1×1 Bluetooth 4.0

●

Combo Adapter

Ralink RT3290LE 802.11bgn 1×1 WiFi and

●

Bluetooth 4.0 Combo Adapter

External expansion

××

××

×

×

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

SD media reader slot

Support for SD, SDHC, SDXC

Push-push insertion/removal

××

Wireless networking

7

Ports

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

AC adapter, HP Smart (4.5-mm barrel)

●

Audio-in (mono microphone)/audio-out (stereo

●

headphone) combo jack

DisplayPort 1.2

●

Docking

●

RJ45 (Ethernet)

●

USB 3.0 charging (1)

●

USB 3.0 (2)

●

VGA (Dsub 15 pin) supporting: 1920×1200

●

external resolution @ 75 Hz, hot plug and unplug
and autodetection for correct output to wide­aspect vs. standard aspect video

Keyboard/pointing devices

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

××

HP 248 G1 Notebook PC

Dual point, spill-resistant (with drain) keyboard with
DuraKeys, function keys and optional
backlightFunction Keys:

Touchpad Requirements: Glass with chemical
etched surface, on/off button, support for 2-way scroll,
Taps enabled as default, Gestures enabled by default
(2-finger scrolling, 2-finger zoom (pinch)

××

8 Chapter 1 Product description

Power requirements

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

Support for removable 3-cell, 46-WHr, 4.15-AHr, Li­ion battery and 3-cell, 26-WHr, 2.50-AHr, Li-ion
battery

Support for the following AC adapters:

●

●

●

Security

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

Support for the following:

●

●

××

65-W HP Smart adapter (EM, RC/V, 3-wire, 4.5­mm)

65-W HP Smart adapter (non-PFC, 3-wire, 4.5­mm)

45-W HP Smart adapter (non-PFC, RC/V, 3-wire,

4.5-mm)

HP 248 G1 Notebook PC

××

Fingerprint reader

Full-volume encryption

Integrated Smart Card reader (active)

●

Preboot authentication (password, Smart Card)

●

Support Security Lock

●

Trusted Platform Module (TPM) 1.2 (Infineon;

●

soldered down)

Trusted Platform Module (TPM) 1.2 (Infineon;

●

soldered down)

Power requirements

9

Operating system

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

Restore Media–OSDVD:

Microsoft Windows 8.1 and 8 Professional 64-

●

bit (include in Windows 8.1 and 8 downgrade
operating system AV only; do not include for
Asia/Pacific countries or regions or
the People's Republic of China)

Microsoft Windows 8 64-bit (for service only)

●

Microsoft Windows 8 Country Specific 64-bit

●

(for service only)

Microsoft Windows 8 Emerging Market 64-bit

●

(for service only)

Microsoft Windows 7 Home Basic 32-bit

●

(available with any Microsoft Windows 7 Home
Basic loc except for Asia/Pacific countries or
regions or the People's Republic of China)

Microsoft Windows 7 Home Premium 64- and

●

32-bit (available with any Microsoft Windows 7
Professional or Microsoft Windows 8 downgrade
loc except for Asia/Pacific countries or regions
or the People's Republic of China)

Microsoft Windows 7 Professional 64- and 32-bit

●

(available with any Microsoft Windows 7
Professional or Microsoft Windows 8 downgrade
loc except for Asia/Pacific countries or regions
or the People's Republic of China)

××

Certified:

Microsoft WHQL

●

SuSE Linux Enterprise (SLED, service pack 2, 64-

●

bit

Web-only Support:

Microsoft Windows 8.1 Chinese market 64-bit

●

Microsoft Windows 8.1 Emerging market 64-bit

●

Microsoft Windows 8.1 Multi-Language 64-bit

●

Microsoft Windows 8.1 Enterprise 64-bit

●

Microsoft Windows 8.1 Pro 64-bit

●

Microsoft Windows 7 Ultimate 64- and 32-bit

●

Microsoft Windows 7 Enterprise 64- and 32-bit

●

10 Chapter 1 Product description

Serviceability

Description HP 345 G2 Notebook PC HP 340 G1 Notebook PC and

HP 248 G1 Notebook PC

End user replaceable parts:

AC adapter

●

Battery (system)

●

Hard drive

●

Keyboard

●

Memory module

●

Solid-state drive

●

WLAN module

●

××

Serviceability

11

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam

(select models only)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and
then select the HP Support Assistant app.

Records video and captures photographs. Some models allow you to video
conference and chat online using streaming video.

For information on using the webcam, access HP Support Assistant. To access HP
Support Assistant, from the Start screen, select the HP Support Assistant app.

12 Chapter 2 External component identification

Buttons, speakers, and fingerprint reader (select models only)

Item Component Description

(1) Power button

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to

●

exit Sleep.

When the computer is in Hibernation, press the button briefly to

●

exit Hibernation.

CAUTION: CAUTION: Pressing and holding down the power button will result

in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are
ineffective, press and hold the power button for at least 5 seconds to turn off
the computer.

NOTE: For select models, the Intel Rapid Start Technology feature is enabled at

the factory. Rapid Start Technology allows your computer to resume quickly
from inactivity.

To learn more about your power settings, see your power options. From the Start
screen, type power, select Power and sleep settings, and then select
Power and sleep from the list of applications.

Buttons, speakers, and fingerprint reader (select models only)

13

Item Component Description

(2) Speakers Produce sound.

Keys

(3) Fingerprint reader

(select models only)

Allows a fingerprint logon to Windows, instead of a password logon.

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with a

function key, the num lk key, the esc key, or other keys.

(3) Windows button Displays the Windows Start menu.

(4) Function keys Execute frequently used system functions when pressed in combination with the

fn key.

(5) Function keys Execute frequently used system functions when pressed in combination with the

fn key.

14 Chapter 2 External component identification

Lights

Item Component Description

(1) Power light

(2) Mute light

(3) Wireless light On: An integrated wireless device, such as a WLAN device and/or a Bluetooth

(4) Fingerprint reader (select

models only)

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The

●

computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation is a power-saving

●

state that uses the least amount of power.

NOTE: For select models, the Intel Rapid Start Technology feature is enabled at

the factory. Rapid Start Technology allows your computer to resume quickly
from inactivity.

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

device, is on.

NOTE: On some models, the wireless light is amber when all wireless devices

are off.

Allows a fingerprint logon to Windows, instead of a password logon.

Lights

15

Item Component Description

(5) TouchPad light

(6) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.

TouchPad

On: The TouchPad is off.

●

Off: The TouchPad is on.

●

Item Component Description

(1) TouchPad on/off button

and light

(2) TouchPad zone Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button Functions like the left button on an external mouse.

(4) Right TouchPad button Functions like the right button on an external mouse.

Turns the TouchPad on and off.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

16 Chapter 2 External component identification

Front

Item Component Description

(1) Memory card reader Reads optional memory cards that store, manage, share, or access information.

Front

17

Left side

Item Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter/Battery light

(3) Vent Enables airflow to cool internal components.

(4) External monitor port Connects an external VGA monitor or projector.

(5) HDMI port Connects an optional video or audio device, such as a high-definition television,

(6) RJ-45 (network) jack Connects a network cable.

(7) USB 3.0 ports Each USB 3.0 port connects an optional USB device, such as a keyboard, mouse,

White: The AC adapter is connected to external power and the battery is

●

fully charged.

Amber: The AC adapter is connected to external power and the battery

●

is charging.

Off: The AC adapter is not connected to external power.

●

NOTE: The computer fan starts up automatically to cool internal components

and prevent overheating. It is normal for the internal fan to cycle on and off
during routine operation.

any compatible digital or audio component, or a high-speed HDMI device.

Green (left): The network is connected.

●

Amber (right): The network is showing activity.

●

external drive, printer, scanner or USB hub.

18 Chapter 2 External component identification

Right side

Item Component Description

(1) Power light

(2) Hard drive light

(3) Audio-out (headphone)

jack/Audio-in
(microphone) combo jack

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The

●

computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation is a power-saving

●

state that uses the least amount of power.

NOTE: For select models, the Intel Rapid Start Technology feature is enabled at

the factory. Rapid Start Technology allows your computer to resume quickly
from inactivity.

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive. (select

●

models only)

Produces sound when connected to optional powered stereo speakers,
headphones, earbuds, a headset, or television audio. Also connects an optional
headset microphone.

WARNING! To reduce the risk of personal injury, adjust the volume before

putting on headphones, earbuds, or a headset. For additional safety information,
see the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the computer speakers

are disabled.

NOTE: Be sure that the device cable has a 4-conductor connector that supports

both audio-out (headphone) and audio-in (microphone).

(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse, external drive,

printer, scanner or USB hub.

(5) Optical drive (select

models only)

(6) Optical drive eject button

(select models only)

(7) Security cable slot Attaches an optional security cable to the computer.

Depending on your computer model, reads an optical disc or reads and writes to
an optical disc.

Releases the optical drive disc tray.

NOTE: The security cable is designed to act as a deterrent, but it may not

prevent the computer from being mishandled or stolen.

Right side

19

Bottom

Item Component Description

(1) Battery cover release

latch and lock

(2) Battery bay Holds the battery.

(3) Memory module

compartment cover

(4) Vents (2) Enable airflow to cool internal components.

(5) Service cover Provides access to the hard drive bay, the WLAN module slot, and the solid-state

Releases the battery cover over the battery bay.

Provides access to the keyboard screw, memory module slots, and optical
drive screw.

NOTE: The computer fan starts up automatically to cool internal components

and prevent overheating. It is normal for the internal fan to cycle on and off
during routine operation.

drive slot.

CAUTION: To prevent an unresponsive system, replace the wireless module

only with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or region.
If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact support through Help
and Support.

20 Chapter 2 External component identification

3 Illustrated parts catalog

Locating the serial number, product number, and model number

The serial number, product number, and model number of your computer are located on the bottom
of the computer. You may need the information when you travel internationally or when you
contact support.

Locating the serial number, product number, and model number

21

Computer major components

22 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard (includes keyboard cable):

For use on all computer models in the United States 746019-001

For use only on computer models equipped with an Intel processor:

For use in Brazil 746019-201

For use in India 746019-D61

For use in Latin America 746019-161

For use in Taiwan 746019-AB1

For use in Thailand 746019-281

(3) Top cover (includes TouchPad and TouchPad cable):

In silver finish for use on all computer models equipped with a fingerprint reader 760607-001

In silver finish for use on all computer models not equipped with a fingerprint reader 760608-001

Display assembly components on page 32.

For use only on computer models equipped with an Intel processor and

a fingerprint reader

For use only on computer models equipped with an Intel processor but not equipped

with a fingerprint reader

(4) Card reader board (includes cable and double-sided adhesive) 746645-001

(5) Power button board (includes cable and double-sided adhesive) 746646-001

(6) Fingerprint reader module (includes cable and double-sided adhesive) 746668-001

(7) TouchPad button board (includes TouchPad cable, TouchPad button board cable,

and double-sided adhesive)

(8) Speaker Kit (includes left and right speakers and cables) 746656-001

(9) System board (includes replacement thermal material):

For use only on computer models equipped with an AMD processor:

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

746652-001

746653-001

746647-001

778489-601

778489-501

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and a non­Windows 8 operating system

Computer major components

778489-001

23

Item Component Spare part number

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD
Radeon R5 M240 graphics subsystem with 2.0-GB of discrete memory, and a non­Windows 8 operating system

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and a non-Windows 8 operating system

764681-601

764681-501

764681-001

764680-601

764680-501

764680-001

For use only on computer models equipped with an Intel processor:

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

746032-601

746032-501

746032-001

746026-601

746026-501

746026-001

746020-601

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a
non-Windows 8 operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a
non-Windows 8 operating system

746020-501

746020-001

781409-601

781409-501

781409-001

781407-601

781407-501

781407-001

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

781405-601

781405-501

781405-001

746033-601

746033-501

746033-001

746027-601

Computer major components

25

Item Component Spare part number

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a
non-Windows 8 operating system

746027-501

746027-001

746021-601

746021-501

746021-001

781408-601

781408-501

781408-001

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a
non Windows 8 operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

781406-601

781406-501

781406-001

781404-601

781404-501

2781404-001

746035-601

26 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

746035-501

746035-001

746029-601

746029-501

746029-001

746023-601

746023-501

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 7 operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

746023-001

746034-601

746034-501

746034-001

746028-601

746028-501

746028-001

746022-601

Computer major components

27

Item Component Spare part number

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 7 operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 7 operating system

746022-501

746022-001

746036-601

746036-501

746036-001

746030-601

746030-501

746030-001

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Professional operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 7
operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 7 operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Professional operating system

746024-601

746024-501

746024-001

746037-601

746037-501

746037-001

746031-601

28 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 7 operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Professional operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 7
operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Standard operating system

746031-501

746031-001

746025-601

746025-501

746025-001

781412-601

781412-501

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and a non-Windows 8 operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and a non-Windows 8 operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Professional operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8
operating system

781412-001

781411-601

781411-501

781411-001

781410-601

781410-501

781410-001

(10) RTC battery 718440-001

(11) Fan (includes cable) 746657-001

Computer major components

29

Item Component Spare part number

(12) Heat sink (includes replacement thermal material):

For use only on computer models equipped with a graphics subsystem with

discrete memory

For use only on computer models equipped with a graphics subsystem with

UMA memory

(13) Audio/USB board (includes audio jack, USB port, and cable) 746648-001

(14) Power connector cable 746660-001

(15) Base enclosure () 746649-001

Rubber Kit (not illustrated, includes base enclosure rubber feet) 746669-001

(16) Battery:

4-cell, 48-WHr, 3.20-AHr, Li-ion battery for use on all computer models 752237-001

4-cell, 41-WHr, 2.80-AHr, Li-ion battery for use only on computer models equipped

with an Intel processor

(17) Memory module (PCL3, 12800, 1600-MHz):

8 GB for use on all computer models 693374-001

4 GB for use on all computer models 691740-001

2 GB for use only on computer models equipped with an Intel processor 691739-001

(18) 32-GB mSATA solid-state drive (for use only on computer models equipped with

an Intel processor)

746658-001

746659-001

728460-001

753909-001

(19) WLAN module:

For use on all computer models:

Atheros AR9485 802.11bgn WiFi Adapter 675794-001

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth

4.0 Adapter

For use only on computer models equipped with an AMD processor:

Realtek RTL8723BE 802.11bgn 1×1 + Bluetooth 4 LE Combo Adapter 753077-001

For use only on computer models equipped with an Intel processor:

Ralink RT3290LE 802.11bgn 1×1 Bluetooth 4.0 Combo Adapter 699834-201

Ralink RT3290LE 802.11bgn 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

(20) Hard drive (does not include hard drive bracket or hard drive connector adapter):

NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit,

spare part number 746650-001. See
Hardware Kit.

For use on all computer models:

1-TB, 5400-rpm, SATA, 7.0-mm hard drive 676521-001

Mass storage devices on page 34 for more information on the Hard Drive

730668-001

30 Chapter 3 Illustrated parts catalog

Item Component Spare part number

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 683802-001

For use only on computer models equipped with an AMD processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 644351-001

For use only on computer models equipped with an Intel processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 634250-001

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 634925-001

(21) DVD±RW Double Layer with SuperMulti Drive 753910-001

Plastics Kit, includes:

NOTE: See

(22) Memory module compartment cover (includes one captive screw, secured by an O-ring)

(23) Service cover (includes one captive screw, secured by an O-ring)

Optical drive bay space saver (not illustrated)

Plastics Kit on page 33 for more Plastics Kit information.

746655-001

Computer major components

31

Display assembly components

Item Component Spare part number

(1) Display bezel

For use only on computer models equipped with an AMD processor and a webcam 764682-001

For use only on computer models equipped with an AMD processor but not a webcam 764683-001

For use only on computer models equipped with an Intel processor and

a webcam in the United States

For use only on computer models equipped with an Intel processor and a webcam in

countries or regions other than the United States

For use only on computer models equipped with an Intel processor but not

a webcam in the United States

For use only on computer models equipped an Intel processor but not a webcam in

countries or regions other than the United States

(2) 14.0-in, HD, SVA display panel 754891-001

Display Hinge Kit, includesL 746666-001

(3a) Left and right display hinge brackets

(3b) Left and right display hinges

753907-001

746661-001

753908-001

746662-001

32 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(4) Webcam/microphone module (includes double-sided adhesive) 746667-001

(5) Display panel cable:

For use only on computer models equipped with a webcam 746664-001

For use only on computer models not equipped with a webcam 752585-001

(6) Antenna Kit, includes: 746665-001

(7) Display enclosure 746663-001

Plastics Kit

Item Component Spare part number

Plastics Kit, includes: 746655-001

(1) Service cover (includes one captive screw, secured by an O-ring)

(2) Memory module compartment cover (includes one captive screw, secured by an O-ring)

(3) Optical drive bay space saver

Plastics Kit

33

Mass storage devices

Item Component Spare part number

(1) DVD±RW Double Layer with SuperMulti Drive 753910-001

(2) 32-GB mSATA solid-state drive (for use only on computer models equipped with

an Intel processor)

(3) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws):

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in the Hard Drive

Hardware Kit.

For use on all computer models:

1-TB, 5400-rpm, SATA, 7.0-mm hard drive 676521-001

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 683802-001

For use only on computer models equipped with an AMD processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 644351-001

For use only on computer models equipped with an Intel processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 634250-001

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 634925-001

Hard Drive Hardware Kit, includes: 746650-001

753909-001

34 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(4) Hard drive bracket

(5) Hard drive connector adapter

Screws (not illustrated)

Miscellaneous parts

Component Spare part number

AC adapter:

For use on all computer models:

65-W HP Smart adapter (non-PFC, EM, 4.5-mm) 714657-001

For use only on computer models equipped with an Intel processor:

90-W HP Smart adapter (PFC S-3P, 4.5-mm) 710413-001

90-W HP Smart adapter (PFC, SMT-3P, EM, 4.5-mm) 710414-001

65-W HP Smart adapter (non-PFC S-3P, 4.5-mm) 710412-001

Carrying case:

HP top load business carrying case 718550-001

HP top load essential carrying case 679921-001

HP HDMI-to-VGA adapter 701943-001

HP ultraslim keyed cable lock 703372-001

Mouse:

HP comfort grip wireless mouse 691922-001

HP USB laser mouse 674318-001

HP USB optical travel mouse 434594-001

Power cord for use only on computer models equipped with an AMD processor in the People's
Republic of China (3-pin, black, 1.00-m)

Power cord for use only on computer models equipped with an AMD processor (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Europe 490371-021

For use in India 490371-D61

755530-AA1

For use in Italy 490371-061

For use in North America 490371-001

Miscellaneous parts

35

Component Spare part number

For use in the People's Republic of China 490371-AA1

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-201

Screw Kit 746654-001

36 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

434594-001 HP USB optical travel mouse

490371-001 Power cord for use only on computer models equipped with an Intel processor in North America (3-

pin, black, 1.83-m)

490371-011 Power cord for use only on computer models equipped with an Intel processor in Australia (3-pin,

black, 1.83-m)

490371-021 Power cord for use only on computer models equipped with an Intel processor in Europe (3-pin,

black, 1.83-m)

490371-031 Power cord for use only on computer models equipped with an Intel processor

in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use only on computer models equipped with an Intel processor in Italy (3-pin, black,

1.83-m)

490371-201 Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin,

black, 1.83-m)

490371-AA1 Power cord for use only on computer models equipped with an Intel processor in the People's

Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use only on computer models equipped with an Intel processor in Taiwan (3-pin,

black, 1.83-m)

490371-D01 Power cord for use only on computer models equipped with an Intel processor in Argentina (3-pin,

black, 1.83-m)

490371-D61 Power cord for use only on computer models equipped with an Intel processor in India (3-pin,

black, 1.83-m)

634250-001 750-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with an

Intel processor (does not include hard drive bracket, hard drive connector adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in

the Hard Drive Hardware Kit, spare part number 746650-001.

644351-001 750-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with an

AMD processor (does not include hard drive bracket, hard drive connector adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in

the Hard Drive Hardware Kit, spare part number 746650-001.

674318-001 HP USB laser mouse

675794-001 Atheros AR9485 802.11bgn WiFi Adapter

676521-001 1-TB, 5400-rpm, SATA, 7.0-mm hard drive for use on all computer models (does not include hard

drive bracket, hard drive connector adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in

the Hard Drive Hardware Kit, spare part number 746650-001.

679921-001 HP top load essential carrying case

Sequential part number listing

37

Spare part number Description

683802-001 500-GB, 5400-rpm, SATA, 7.0-mm hard drive for use on all computer models (does not include

hard drive bracket, hard drive connector adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in

the Hard Drive Hardware Kit, spare part number 746650-001.

690020-001 Ralink RT3290LE 802.11bgn 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use only on

computer models equipped with an Intel processor

691739-001 2-GB memory module for use only on computer models equipped with an Intel processor (PCL3,

12800, 1600-MHz)

691740-001 4-GB memory module for use on all computer models (PCL3, 12800, 1600-MHz)

691922-001 HP comfort grip wireless mouse

693374-001 8-GB memory module for use on all computer models (PCL3, 12800, 1600-MHz)

699834-201 Ralink RT3290LE 802.11bgn 1×1 Bluetooth 4.0 Combo Adapter for use only on computer models

equipped with an Intel processor

701943-001 HP HDMI-to-VGA adapter

703372-001 HP ultraslim keyed cable lock

710412-001 65-W HP Smart adapter for use only on computer models equipped with an Intel processor (non-

PFC S-3P, 4.5-mm)

710413-001 90-W HP Smart adapter for use only on computer models equipped with an Intel processor (PFC

S-3P, 4.5-mm)

710414-001 90-W HP Smart adapter for use only on computer models equipped with an Intel processor (PFC,

SMT-3P, EM, 4.5-mm)

714657-001 65-W HP Smart adapter for use on all computer models (non-PFC, EM, 4.5-mm)

718440-001 RTC battery (includes cable and double-sided adhesive)

718550-001 HP top load business carrying case

728460-001 4-cell, 41-WHr, 2.80-AHr, Li-ion battery for use only on computer models equipped with an

Intel processor

730668-001 Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter

for use on all computer models

746019-001 Keyboard for use on all computer models in the United States (includes keyboard cable)

746019-161 Keyboard for use only on computer models equipped with an Intel processor

in Latin America (includes keyboard cable)

746019-201 Keyboard for use only on computer models equipped with an Intel processor in Brazil (includes

keyboard cable)

746019-281 Keyboard for use only on computer models equipped with an Intel processor in Thailand (includes

keyboard cable)

746019-AB1 Keyboard for use only on computer models equipped with an Intel processor in Taiwan (includes

keyboard cable)

746019-D61 Keyboard for use only on computer models equipped with an Intel processor in India (includes

keyboard cable)

38 Chapter 3 Illustrated parts catalog

Spare part number Description

746020-001 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system (includes
replacement thermal material)

746020-501 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

746020-601 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
(includes replacement thermal material)

746021-001 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system (includes
replacement thermal material)

746021-501 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

746021-601 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
(includes replacement thermal material)

746022-001 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system (includes
replacement thermal material)

746022-501 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

746022-601 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
(includes replacement thermal material)

746023-001 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 7 operating system (includes
replacement thermal material)

746023-501 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

746023-601 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W),

a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
(includes replacement thermal material)

746024-001 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 7 operating system
(includes replacement thermal material)

746024-501 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system (includes replacement thermal material)

746024-601 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system (includes replacement thermal material)

Sequential part number listing

39

Spare part number Description

746025-001 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 7
operating system (includes replacement thermal material)

746025-501 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system (includes replacement thermal material)

746025-601 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system (includes replacement thermal material)

746026-001 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746026-501 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746026-601 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746027-001 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746027-501 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746027-601 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746028-001 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746028-501 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746028-601 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746029-001 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746029-501 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746029-601 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

40 Chapter 3 Illustrated parts catalog

Spare part number Description

746030-001 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 7 operating system (includes replacement thermal material)

746030-501 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Standard operating system (includes replacement
thermal material)

746030-601 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Professional operating system (includes replacement
thermal material)

746031-001 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 7 operating system (includes replacement thermal material)

746031-501 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Standard operating system (includes replacement
thermal material)

746031-601 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of
discrete memory, and the Windows 8 Professional operating system (includes replacement
thermal material)

746032-001 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746032-501 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746032-601 System board equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746033-001 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746033-501 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746033-601 System board equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746034-001 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746034-501 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

Sequential part number listing

41

Spare part number Description

746034-601 System board equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746035-001 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system (includes replacement thermal material)

746035-501 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

746035-601 System board equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

746036-001 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of
discrete memory, and the Windows 7 operating system (includes replacement thermal material)

746036-501 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Standard operating system (includes replacement thermal material)

746036-601 System board equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB

L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Professional operating system (includes replacement thermal material)

746037-001 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 7 operating system (includes replacement thermal material)

746037-501 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Standard operating system (includes replacement thermal material)

746037-601 System board equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-

MB L3 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Professional operating system (includes replacement thermal material)

746645-001 Card reader board (includes cable and double-sided adhesive)

746646-001 Power button board (includes cable and double-sided adhesive)

746647-001 TouchPad button board (includes TouchPad cable, TouchPad button board cable, and double-

sided adhesive)

746648-001 Audio/USB board (includes audio jack, USB port, and cable)

746649-001 Base enclosure

746650-001 Hard Drive Hardware Kit

746651-001 Optical Drive Hardware Kit

746652-001 Top cover for use only on computer models equipped with an Intel processor and a fingerprint

reader (includes TouchPad)

746653-001 Top cover for use only on computer models with an Intel processor but not equipped with

a fingerprint reader (includes TouchPad)

42 Chapter 3 Illustrated parts catalog

Spare part number Description

746654-001 Screw Kit

746655-001 Plastics Kit

NOTE: See

746656-001 Speaker Kit (includes left and right speakers and cables)

746657-001 Fan (includes cable)

746658-001 Heat sink for use only on computer models equipped with a graphics subsystem with

discrete memory (includes replacement thermal material)

746659-001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory

(includes replacement thermal material)

746660-001 Power connector cable

746661-001 Display bezel for use only on computer models equipped with an Intel processor and a webcam in

countries or regions other than the United States

746662-001 Display bezel for use only on computer models equipped an Intel processor but not a webcam in

countries or regions other than the United States

746663-001 Display enclosure

746664-001 Display panel cable for use only on computer models equipped with a webcam

746665-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

746666-001 Display Hinge Kit (includes left and right display hinges

746667-001 Webcam/microphone module (includes double-sided adhesive)

Plastics Kit on page 33 for more Plastics Kit information.

746668-001 Fingerprint reader module (includes cable and double-sided adhesive)

746669-001 Rubber Kit

752237-001 4-cell, 48-WHr, 3.20-AHr, Li-ion battery for use on all computer models

752585-001 Display panel cable for use only on computer models not equipped with a webcam

753077-001 Realtek RTL8723BE 802.11bgn 1×1 + Bluetooth 4 LE Combo Adapter for use only on computer

models with an AMD processor

753907-001 Display bezel for use only on computer models equipped with an Intel processor and

a webcam in the United States

753908-001 Display bezel for use only on computer models equipped with an Intel processor but not

a webcam in the United States

753909-001 32-GB mSATA solid-state drive (for use only on computer models equipped with an Intel processor)

753910-001 DVD±RW Double Layer with SuperMulti Drive

754891-001 14.0-in, HD, SVA display panel

755530-AA1 Power cord for use only on computer models equipped with an AMD processor in the People's

Republic of China (3-pin, black, 1.00-m)

760607-001 Top cover in silver finish for use on all computer models equipped with a fingerprint reader

(includes TouchPad)

Sequential part number listing

43

Spare part number Description

760608-001 Top cover in silver finish for use on all computer models not equipped with a fingerprint reader

(includes TouchPad)

764680-001 System board equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0­GB of discrete memory, and a non-Windows 8 operating system (includes replacement
thermal material)

764680-501 System board equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0­GB of discrete memory, and the Windows 8 Standard operating system (includes replacement
thermal material)

764680-601 System board equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum

DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0­GB of discrete memory, and the Windows 8 Professional operating system (includes replacement
thermal material)

764681-001 System board equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and a non-Windows 8 operating system
(includes replacement thermal material)

764681-501 System board equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system (includes replacement thermal material)

764681-601 System board equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system (includes replacement thermal material)

764682-001 Display bezel for use only on computer models equipped with an AMD processor and a webcam

764683-001 Display bezel for use only on computer models equipped with an AMD processor but not

a webcam

778489-001 System board equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and a non-Windows 8 operating system
(includes replacement thermal material)

778489-501 System board equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard system (includes
replacement thermal material)

778489-601 System board equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor

(2.00-MB L2 cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240
graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system (includes replacement thermal material)

781404-001 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system (includes
replacement thermal material)

781404-501 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

44 Chapter 3 Illustrated parts catalog

Spare part number Description

781404-601 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional operating system (includes
replacement thermal material)

781405-001 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system (includes
replacement thermal material)

781405-501 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes
replacement thermal material)

781405-601 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional operating system (includes
replacement thermal material)

781406-001 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a non­Windows 8 operating system (includes replacement thermal material)

781406-501 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

781406-601 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

781407-001 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a non­Windows 8 operating system (includes replacement thermal material)

781407-501 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

781407-601 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

781408-001 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a non­Windows 8 operating system (includes replacement thermal material)

781408-501 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

781408-601 System board equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

781409-001 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a non­Windows 8 operating system (includes replacement thermal material)

781409-501 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Standard operating system (includes replacement thermal material)

Sequential part number listing

45

Spare part number Description

781409-601 System board equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an

AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8
Professional operating system (includes replacement thermal material)

781410-001 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and a-non Windows 8
operating system (includes replacement thermal material)

781410-501 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system (includes replacement thermal material)

781410-601 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system (includes replacement thermal material)

781411-001 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete
memory, and a non-Windows 8 operating system (includes replacement thermal material)

781411-501 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete
memory, and the Windows 8 Standard operating system (includes replacement thermal material)

781411-601 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete
memory, and the Windows 8 Professional operating system (includes replacement thermal material)

781412-001 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and a non-Windows 8 operating system (includes replacement thermal material)

781412-501 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Standard operating system (includes replacement thermal material)

781412-601 System board equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB

L2 cache, 15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete
memory, and the Windows 8 Professional operating system (includes replacement thermal material)

46 Chapter 3 Illustrated parts catalog

4 Removal and replacement

preliminary requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screw driver

●

Magnetic screw driver

●

Phillips P0 screw driver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Tools required

47

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

48 Chapter 4 Removal and replacement preliminary requirements

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Grounding guidelines

49

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screw drivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

50 Chapter 4 Removal and replacement preliminary requirements

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive computerop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Grounding guidelines

51

5 Removal and replacement

procedures for Customer Self­Repair parts

NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not

supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.

Component replacement procedures

NOTE: Please read and follow the procedures described here to access and replace Customer Self-

Repair parts successfully.

NOTE: Details about your computer, including model, serial number, product key, and length of

warranty, are on the service tag at the bottom of your computer. See

product number, and model number on page 21 for details.

This chapter provides removal and replacement procedures for Customer Self-Repair parts.

There are as many as 7 screws that must be removed, replaced, and/or loosened when servicing
Customer Self-Repair parts. Make special note of each screw size and location during removal
and replacement.

Locating the serial number,

52 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Battery

Description Spare part number

4-cell, 48-WHr, 3.20-AHr, Li-ion battery for use on all computer models 752237-001

4-cell, 41-WHr, 2.80-AHr, Li-ion battery for use only on computer models equipped with an
Intel processor

728460-001

Before removing the disassembling the computer, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work or shut down the computer through
Windows before removing the battery.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) and battery lock (2) inwards to release the battery.

3. Remove the battery from the computer (3).

Reverse this procedure to install the battery.

Component replacement procedures

53

Service cover

NOTE: The service cover is included in the Plastics Kit, spare part number 746655-001.

Before removing the service cover, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (See

Remove the service cover:

1. Loosen the Phillips PM2.5×4.5 captive screw (1) that secures the service cover to the computer.

2. Lift the rear edge of the service cover (2) until it rests at an angle.

3. Remove the service cover (3).

Battery on page 53).

Reverse this procedure to install the service cover.

54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket or hard drive

connector adapter. The hard drive bracket and hard drive connector adapter are included in
the Hard Drive Hardware Kit, spare part number 746650-001. See
for more information on the Hard Drive Hardware Kit.

Description Spare part number

For use on all computer models:

1-TB, 5400-rpm, SATA, 7.0-mm hard drive 676521-001

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 683802-001

For use only on computer models equipped with an AMD processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 644351-001

For use only on computer models equipped with an Intel processor:

750-GB, 5400-rpm, SATA, 7.0-mm hard drive 634250-001

500-GB, 5400-rpm, SATA, 7.0-mm hard drive 634925-001

Before removing the battery, follow these steps:

Mass storage devices on page 34

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Service cover on page 54).

Remove the hard drive:

1. Release the zero insertion force (ZIF) connector (1) to which the hard drive connector cable is

attached, and then disconnect the hard drive connector cable (2) from the system board.

Component replacement procedures

55

2. Remove the hard drive (3) from the hard drive bay.

3. If it is necessary to disassemble the hard drive, perform the following steps:

a. Position the hard drive with the hard drive connector adapter toward you.

b. Release the left and right sides of the hard drive bracket (1) from the hard drive.

c. Remove the hard drive bracket (2) from the hard drive.

56 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

d. Remove the hard drive connector adapter (3) from the hard drive.

The hard drive bracket and hard drive connector adapter are available in the Hard Drive
Hardware Kit, spare part number 746650-001.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures

57

WLAN module

Description Spare part number

For use on all computer models:

Atheros AR9485 802.11bgn WiFi Adapter 675794-001

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter 730668-001

For use only on computer models equipped with an AMD processor:

Realtek RTL8723BE 802.11bgn 1×1 + Bluetooth 4 LE Combo Adapter 753077-001

For use only on computer models equipped with an Intel processor:

Ralink RT3290LE 802.11bgn 1×1 Bluetooth 4.0 Combo Adapter 699834-201

Ralink RT3290LE 802.11bgn 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

Before removing the WLAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Service cover on page 54).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

58 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module,

protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Component replacement procedures

59

Solid-state drive

NOTE: This section applies only to computer models equipped with an Intel processor.

Description Spare part number

32-GB mSATA solid-state drive 753909-001

Before removing the solid-state drive, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Service cover on page 54).

Remove the solid-state drive:

1. Remove the Phillips PM2.0×3.0 screw (1) that secures the solid-state drive to the system board.

(The solid-state drive tilts up.)

2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.

60 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Reverse this procedure to install the solid-state drive.

Component replacement procedures

61

Memory module

Description Spare part number

8 GB (for use on all computer models) 693374-001

4 GB (for use on all computer models) 691740-001

2 GB (for use only on computer models equipped with an Intel processor) 691739-001

Before removing the memory module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Battery on page 53).

Remove the memory module:

1. Loosen the Phillips PM2.5×4.5 captive screw (1) that secures the memory module compartment

cover to the computer.

2. Lift the right edge of the memory module compartment cover (2) until it rests at an angle.

62 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

3. Remove the memory module compartment cover (3).

The memory module compartment cover is included in the Plastics Kit, spare part number
746655-001.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

Component replacement procedures

63

5. Remove the memory module (2) by pulling the module away from the slot at an angle.

Reverse this procedure to install a memory module.

Optical drive

Description Spare part number

DVD±RW Double Layer with SuperMulti Drive 753910-001

Before removing the optical drive, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the memory module compartment cover (see

Remove the optical drive:

1. Position the computer with the left side toward you.

2. Remove the Phillips PM2.0×3.0 screw (1) that secures the optical drive to the computer.

Battery on page 53).

Memory module on page 62).

3. Use a thin plastic tool to press on the optical drive tab (2) and release the optical drive from

the computer.

64 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

4. Remove the optical drive (3).

Reverse this procedure to install the optical drive.

Component replacement procedures

65

Keyboard

Description Spare part number

For use on all computer models in the United States 746019-001

For use only on computer models equipped with an Intel processor:

For use in India 746019-D61

For use in Latin America 746019-161

For use in Taiwan 746019-AB1

For use in Thailand 746019-281

Before removing the keyboard, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

computer on, and then shut it down through the operating system.

4. Remove the battery (see

5. Remove the memory module compartment cover (see

Battery on page 53).

Memory module on page 62).

Remove the keyboard:

1. Remove the two Phillips PM2.5×6.5 screws that secure the keyboard to the computer.

2. Partially open the computer.

3. Rest and secure the computer on its left side.

66 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

4. Insert a thin, plastic tool into the keyboard retention screw hole, and then press on the back of the

keyboard until the keyboard disengages from the computer.

5. Open the computer as far as it will open.

6. Slide the keyboard (1) toward the TouchPad as far as it will slide.

7. Lift the rear edge of the keyboard (2) until it rests at an angle.

8. Swing the keyboard (1) up and forward until it rests upside down on the palm rest.

Component replacement procedures

67

9. Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the

keyboard cable (3) from the system board.

10. Remove the keyboard (4).

Reverse this procedure to install the keyboard.

68 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

6 Removal and replacement

procedures for Authorized Service
Provider parts

CAUTION: Components described in this chapter should only be accessed by an authorized service

provider. Accessing these parts can damage the computer or void the warranty.

Component replacement procedures

This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

There are as many as 50 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.

Top cover

Description Spare part number

In silver finish for use on all computer models equipped with a fingerprint reader 760607-001

In silver finish for use on all computer models not equipped with a fingerprint reader 760608-001

For use only on computer models equipped with an Intel processor and a fingerprint reader 746652-001

For use only on computer models equipped with an Intel processor but not equipped with
a fingerprint reader

Before removing the top cover, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect the power from the computer by unplugging the power cord from the computer.

746653-001

computer on, and then shut it down through the operating system.

Component replacement procedures

69

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

NOTE: When replacing the top cover, be sure that the following components are removed from the

defective top cover and installed on the replacement top cover:

Fingerprint reader module (See

●

TouchPad button board (See

●

Card reader board (See

●

Power button board (See

●

Card reader board on page 76)

Fingerprint reader module on page 73)

TouchPad button board on page 74)

Power button board on page 77)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down with the front toward you.

3. Remove the two rubber feet (1).

NOTE: The rubber feet are included in the Rubber Kit, spare part number 746669-001.

70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

4. Remove the ten Phillips PM2.5×6.5 screws (2) that secure the top cover to the base enclosure.

5. Remove the two Phillips PM2.0×2.0 broad head screws (1) in the optical drive bay that secure

the top cover to the base enclosure.

6. Remove the four Phillips PM2.0×2.0 broad head screws (2) in the hard drive bay that secure the

top cover to the base enclosure.

Component replacement procedures

71

7. Turn the computer right side up with the front toward you.

8. Open the computer as far as it will open.

9. Disconnect the following cables from the system board:

(1) Power button board ZIF connector and ribbon cable

(2) Card reader board ZIF connector and ribbon cable

(3) TouchPad button board ZIF connector and ribbon cable

(4) Fingerprint reader module ZIF connector and ribbon cable

10. Separate the rear edge of the top cover (1) from the base enclosure.

11. Remove the top cover (2).

Reverse this procedure to install the top cover.

72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Fingerprint reader module

Description Spare part number

Fingerprint reader module (includes cable and double-sided adhesive) 746668-001

Before removing the fingerprint reader module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

e. Top cover (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

Top cover on page 69)

Remove the fingerprint reader module:

1. Turn the top cover upside down with the front toward you.

2. Release the ground tape (1) that secures the fingerprint reader module to the top cover.

3. Detach the fingerprint reader module cable (2) from the top cover. (The fingerprint reader module

cable is attached to the top cover with double-sided adhesive.)

Component replacement procedures

73

4. Remove the fingerprint reader module (3) and cable.

Reverse this procedure to install the fingerprint reader module.

TouchPad button board

Description Spare part number

TouchPad button board (includes TouchPad cable, TouchPad button board cable, and double­sided adhesive)

Before removing the TouchPad button board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

Hard drive on page 55)

746668-001

Battery on page 53), and then remove the following components:

Service cover on page 54)

Optical drive on page 64)

d. Keyboard (see

e. Top cover (see

Keyboard on page 66)

Top cover on page 69)

74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Remove the TouchPad button board:

1. Turn the top cover upside down with the front toward you.

2. Release the ZIF connector (1) to which the TouchPad cable is attached, and then disconnect the

TouchPad cable (2) from the TouchPad board.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the TouchPad button board to the

top cover.

4. Detach the TouchPad button board cable (1) from the top cover. (The TouchPad button board

cable is attached to the top cover with double-sided adhesive.)

5. Remove the TouchPad button board (2) and cable.

Reverse this procedure to install the TouchPad button board.

Component replacement procedures

75

Card reader board

Description Spare part number

Card reader board (includes cable and double-sided adhesive) 746645-001

Before removing the card reader board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

e. Top cover (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

Top cover on page 69)

Remove the card reader board:

1. Turn the top cover upside down with the front toward you.

2. Detach the card reader board cable (1) from the top cover. (The card reader board cable is

attached to the top cover with double-sided adhesive.)

3. Remove the Philllips PM2.0×2.0 broad head screw (2) that secures the card reader board to the

top cover.

76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

4. Remove the card reader board (3) and cable.

Reverse this procedure to install the card reader board.

Power button board

Description Spare part number

Power button board (includes cable and double-sided adhesive) 746646-001

Before removing the power button board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

d. Keyboard (see

e. Top cover (see

Keyboard on page 66)

Top cover on page 69)

Component replacement procedures

77

Remove the power button board:

1. Turn the top cover upside down with the front toward you.

2. Detach the power button board cable (1) from the top cover. (The power button board cable is

attached to the top cover with double-sided adhesive.)

3. Remove the Philllips PM2.0×3.0 screw (2) that secures the power button board to the top cover.

4. Remove the power button board (3) and cable.

Reverse this procedure to install the power button board.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cables) 746656-001

Before removing the speakers, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

computer on, and then shut it down through the operating system.

Battery on page 53), and then remove the following components:

a. Service cover (see

b. Hard drive (see

Service cover on page 54)

Hard drive on page 55)

78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

c. Optical drive (see Optical drive on page 64)

d. Keyboard (see

e. Top cover (see

Keyboard on page 66)

Top cover on page 69)

Remove the speakers:

1. Disconnect the speaker cable (1) from the system board.

2. Detach the speaker cable (2) from the system board. (The speaker cable is attached to the system

board with tape.)

3. Remove the speakers (3).

Reverse this procedure to install the speakers.

Component replacement procedures

79

Audio/USB board

Description Spare part number

Audio/USB board (includes audio jack, USB port, and cable) 746648-001

Before removing the audio/USB board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

e. Top cover (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

Top cover on page 69)

Remove the audio/USB board:

1. Release the ZIF connector (1) to which the audio/USB board cable is attached, and then

disconnect the audio/USB board cable from the system board.

2. Remove the Philllips PM2.5×4.5 screw (2) that secures the audio/USB board to the

base enclosure.

80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

3. Remove the audio/USB board (3) and cable.

Reverse this procedure to install the audio/USB board.

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only on computer models equipped with an AMD processor:

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional operating system

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard operating system

Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and a non-Windows 8 operating system

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional operating system

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard operating system

778489-601

778489-501

778489-001

764681-601

764681-501

Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor (2.00-MB L2
cache, maximum DDR3L: 1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics
subsystem with 2.0-GB of discrete memory, and a non-Windows 8 operating system

Component replacement procedures

764681-001

81

Description Spare part number

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum DDR3L:
1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Professional operating system

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum DDR3L:
1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0-GB of
discrete memory, and the Windows 8 Standard operating system

Equipped with an AMD A4-6210 1.50-GHz processor (2.00-MB L2 cache, maximum DDR3L:
1600-MHz, quad core, 15 W), an AMD Radeon R5 M240 graphics subsystem with 2.0-GB of
discrete memory, and a non-Windows 8 operating system

For use only on computer models equipped with an Intel processor:

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

764680-601

764680-501

764680-001

746032-601

746032-501

746032-001

746026-601

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Core i7-4500U 1.80-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a non-Windows 8
operating system

746026-501

746026-001

746020-601

746020-501

746020-001

781409-601

781409-501

781409-001

82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Description Spare part number

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a non-Windows 8
operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Core i5-4210U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and a non-Windows 8 operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

781407-601

781407-501

781407-001

781405-601

781405-501

781405-001

746033-601

746033-501

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Core i5-4200U 1.60-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

746033-001

746027-601

746027-501

746027-001

746021-601

746021-501

746021-001

781408-601

Component replacement procedures

83

Description Spare part number

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a non-Windows 8
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a non Windows 8
operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Core i3-4030U 1.90-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and a non-Windows 8 operating system

781408-501

781408-001

781406-601

781406-501

781406-001

781404-601

781404-501

781404-001

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

746035-601

746035-501

746035-001

746029-601

746029-501

746029-001

746023-601

746023-501

84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Description Spare part number

Equipped with an Intel Core i3-4010U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Standard
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), an AMD Radeon
HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the Windows 7
operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Professional operating system

746023-001

746034-601

746034-501

746034-001

746028-601

746028-501

746028-001

746022-601

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Core i3-4005U 1.70-GHz processor (dual core, 15 W), a graphics
subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 8 Professional operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 8 Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 7 operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 8 Professional operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 8 Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 7 operating system

746022-501

746022-001

746036-601

746036-501

746036-001

746030-601

746030-501

746030-001

Component replacement procedures

85

Description Spare part number

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Pentium 3556U 1.70-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 8 Professional operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 8 Standard operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and the
Windows 7 operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 8 Professional operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 8 Standard operating system

746024-601

746024-501

746024-001

746037-601

746037-501

746037-001

746031-601

746031-501

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and the
Windows 7 operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Celeron 2980U 1.60-GHz processor (1600-MHz FSB, 2.0-MB L3 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 7 operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Professional operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 2.0-GB of discrete memory, and a
non-Windows 8 operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Professional operating system

746031-001

746025-601

746025-501

746025-001

781412-601

781412-501

781412-001

781411-601

86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Description Spare part number

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and
the Windows 8 Standard operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), an AMD Radeon HD 8670M graphics subsystem with 1.0-GB of discrete memory, and a
non-Windows 8 operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional
operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system

Equipped with an Intel Celeron 2957U 1.40-GHz processor (1600-MHz FSB, 2.0-GB L2 cache,
15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system

781411-501

781411-001

781410-601

781410-501

781410-001

Before removing the system board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

e. Top cover (see

f. Speakers (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

Top cover on page 69)

Speakers on page 78)

NOTE: When replacing the system board, be sure that the following components are removed from

the defective system board and installed on the replacement system board:

WLAN module (see

●

Solid-state drive (see

●

Memory modules (see

●

RTC battery (see

●

Heat sink (see

●

WLAN module on page 58)

Solid-state drive on page 60)

Memory module on page 62)

RTC battery on page 94)

Heat sink on page 89)

●

Fan (see

Fan on page 93)

Component replacement procedures

87

Remove the system board:

1. Release the ground tape (1) that secures the display panel cable to the system board.

2. Release the ZIF connector (2) to which the display panel cable is attached, and then disconnect

the display panel cable from the system board.

3. Release the ZIF connector (3) to which the audio/USB board cable is attached, and then

disconnect the audio/USB board cable from the system board.

4. Remove the fan cowling material (1) that forms a seal between the base enclosure and the fan.

5. Remove the two Philllips PM2.0×5.5 screws (2) that secure the system board to the

base enclosure.

88 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

6. Remove the four Philllips PM2.5×4.5 screws (3) that secure the system board to the

base enclosure.

7. Lift up on the right side of the system board (1) until it rests at an angle.

8. Disconnect the power connector cable (2) from the system board.

9. Remove the system board (3) by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

Heat sink

NOTE: The system board spare part kit includes replacement thermal material.

Component replacement procedures

89

Description Spare part number

For use only on computer models equipped with a graphics subsystem with discrete memory 746658-001

For use only on computer models equipped with a graphics subsystem with UMA memory 746659-001

Before removing the heat sink, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the Battery (see

a. Service cover (see

b. Hard drive (see

c. Optical drive (see

d. Keyboard (see

e. Top cover (see

f. Speakers (see

g. System board (see

Battery on page 53), and then remove the following components:

Service cover on page 54)

Hard drive on page 55)

Optical drive on page 64)

Keyboard on page 66)

Top cover on page 69)

Speakers on page 78)

System board on page 81)

Remove the heat sink:

1. Turn the system board upside down with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Following the 1 through 6 sequence stamped into the heat sink, loosen the six Phillips captive

screws (2) and (3) that secure the heat sink to the system board.

NOTE: The heat sink used on computer models equipped with a graphics subsystem with UMA

memory will only have the screws in location (2).

90 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts