Honeywell RTH9585 User Manual

Wi-Fi Color Touchscreen Programmable

Thermostat

User Guide

Read and save these instructions.

For help please visit yourhome.honeywell.com

In the box you will find

RTH9585

Wi-Fi Series

• Thermostat

• Wallplate

• Screws and anchors

• Quick Start Guide

• Thermostat ID Card

• Wire labels

• User Guide

Features of your Wi-Fi thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling system.

• View and change your heating/cooling system settings.

• View and set temperature and schedules.

• Receive alerts via email and get automatic upgrades.

• View outdoor temperature and humidity (requires Wi-Fi set up and registration).

Welcome

Congratulations on your purchase of a Honeywell Wi-Fi color touchscreen programmable thermostat. When registered to Honeywell’s Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go.

Honeywell’s Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, a business, or manage an investment property or if you are simply looking for peace of mind.

This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.

MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.

NOTICE: To avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).

Need help?

Visit wifithermostat.com or call 1-855-733-5465 for assistance before returning the thermostat to the store.

69-2715EF—07 ii

Table of contents

About your new thermostat

Home screen quick reference ..............1

Business screen quick reference .........2

Installation

Installing your thermostat ..................... 3

Connecting to your Wi-Fi network ......10

Registering your thermostat online ....13

Operation

Setting the time/date ..........................15

Setting the fan ....................................15

Selecting system mode ...................... 16

Preset energy-saving schedules ........16

Adjusting program schedules ............. 17

Overriding schedules–home ...............18

Overriding schedules–business .........18

Viewing equipment status ..................19

Setting vacation hold–home ............... 19

Setting holiday/event schedules–

business .......................................... 20

Setting custom events–business ........20

Quick reference: home use

Setting holiday schedule–business ....21

Setting holiday override–business ......22

Initiating occupancy mode–business ..22

Customizing screen color ................... 23

Setting preferences ............................23

Cleaning the thermostat screen ......... 24

Adjusting security settings ..................24

Software updates ...............................25

Unregistering your thermostat ............ 25

Smart Response Technology .............25

Pre-occupancy purge ......................... 26

Compressor protection ....................... 26

Auto changeover ................................26

Setting advanced preferences ............27

Changing system setup ...................... 28

Appendices

Frequently asked questions................30

Getting help and responding to

alerts ............................................... 31

Troubleshooting .................................. 32

Limited warranty ................................. 34

FAN. Select fan mode.

HOME. Touch to

display Home screen.

Current time.

Outdoor conditions.

Outdoor temperature and humidity appear after registration.

Current status. Shows system mode (heat/ cool).

1 69-2715EF—07

MODE. Select system mode (heat, cool, auto, em heat).

SETTINGS. Touch to display options. Start here to set a program schedule.

Current setting. Change temperature setting and select temporary or permanent hold.

Indoor conditions. Shows indoor temperature and humidity.

Quick reference: business use

FAN. Select fan mode.

HOME. Touch to

display Home screen.

Current time.

Outdoor conditions.

Outdoor temperature and humidity appear after registration.

Current status. Shows system mode (heat/ cool).

Override. Touch to temporarily override the program schedule.

Setting up your thermostat

MODE. Select system mode (heat, cool, auto, em heat).

SETTINGS. Touch to display options. Start here to set a program schedule.

Thermostat location. Quickly identify which thermostat is in control of a specific area.

Current setting. Change temperature setting and select temporary or permanent hold.

Indoor conditions. Shows indoor temperature and humidity.

Setting up your Wi-Fi programmable touchscreen thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered.

Install your thermostat.

Connect it to your home wireless network.

Before you begin, you may want to watch a brief installation video.

Use the QR Code® at the front of this guide, or go to wifithermostat.com/support

69-2715EF—07 2

Installing your thermostat

You might need the following tools to install this thermostat:

• No. 2 Phillips screwdriver

• Pen

• Pencil

• Level (optional)

1 Switch OFF power to your

heating/cooling system.

Important! To protect your

equipment, switch OFF the power to your heating/cooling system at the breaker box or the system switch.

2 Remove old thermostat faceplate

and leave wires connected.

2a Take a picture of the

wire connections for later reference.

2b If no wire is connected to

a terminal labeled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos at wifithermostat.com/videos or reference the C-wire addendum in the box.

Important! C wire is required

and is the power source for your thermostat. Without a C wire, your thermostat will not power up.

• Drill and bits (3/16” for drywall, 7/32” for plaster) (optional)

• Hammer (optional)

• Electrical tape (optional)

Circuit

breaker

box

Note: You will need a

picture of your wire connections to wire the new thermostat.

Terminal designation

If you have an older thermostat with a sealed mercury tube, turn to page ii for proper disposal instructions.

Heating/cooling

system power

switch

3 69-2715EF—07

Installing your thermostat

3 Label the wires.

Use the supplied sticky tags to label each wire as you disconnect it. Label wires according to the old thermostat terminal designations, not by wire color.

Note: If no tag matches a

terminal designation, write the appropriate letter on a blank sticky tag.

4 Remove wallplate.

Remove the old wallplate from the wall after all wires have been labeled and disconnected.

Note: Wrap the wires around

a pencil to prevent them from falling back into the wall.

5 Mount wallplate for Wi-Fi

thermostat.

Mount your new wallplate using screws and anchors included with the thermostat.

If necessary: Drill 3/16-in holes for drywall. Drill 7/32-in holes for plaster.

Note: You may be able to use

your existing wall anchors. Hold the wallplate up to the existing anchors to check for alignment.

Sticky tag

Blank tags

LEVEL

HERE

C K

Terminal designation

WO/B

Y G

W2Aux/E

Y2 L

MCR34499

Wallplate

69-2715EF—07 4

Installing your thermostat

Important! This thermostat requires a C, or common, wire for power. The C, or common,

wire brings 24 VAC power to the thermostat. If you are replacing an existing thermostat, it might not have a C wire connected to it. Many older mechanical or battery operated thermostats do not require a C wire. See the C Wire Addendum document included in this package for more information. If you don’t have a C wire, try:

Note: Not all heating/cooling systems label the 24 VAC common C. Check your system

manual or contact the manufacturer to find out which terminal is the 24 VAC common.

View the Alternate Wiring videos at wifithermostat.com/videos

Wiring

For conventional heating/cooling systems (natural gas, oil or electric furnace, air conditioner), see page 5. See “Glossary” on page 33 for further definition.

For a heat pump system, see page 6. See “Glossary” on page 33 for further definition.

Wiring (Conventional System)

6A Wire the Wi-Fi thermostat to your conventional system.

a Starting with the C Wire, match the sticky tag on the wire to the terminal labels.

You must have a C wire.

Straighten wire and gently slide

terminal hole until it clicks into place. (If you need to remove a wire, use a pen tip to press the terminal release and then pull wire out.)

Note: Refer to the wiring picture you took

in Step 2.

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

into

Note: The wiring for your

application might be different than the wiring shown below.

Terminal release

C K

EXAMPLE WIRING

Yours may look different

WO/B

Y G

W2-

Aux/E

Y2 L

Remove jumper loop ONLY if you have both R and Rc wires.

Labels don’t match?

See alternate wiring keys on pages 7-8.

5 69-2715EF—07

Installing your thermostat

Wiring (Conventional System continued)

c In the image on the right, check the box next to each connection. You will use this checklist in Step 9.

d Verify wire is firmly secured by gently pulling on wire.

e Repeat steps a–d for all other wires. f Push any excess wire back into the

wall opening after all wires are installed.

g Continue to page 8.

Wiring (Heat Pump System)

6B Wire Wi-Fi thermostat to your heat pump.

a Starting with the C Wire, match the

sticky tag on the wire to the terminal labels.

You must have a C wire. See page 5. b Slide wire gently into terminal hole

until it clicks into place. (If you need to remove a wire, use a pen tip to press the terminal release and then pull the wire out.)

Note: Refer to the wiring picture you took

in Step 2.

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

Important!

Check the box for each wire you connect. You will need this information in Step 9.

C K

W-O/B

Y G

W2-

Aux/E Y2 L

Labels don’t match?

See alternate wiring keys on pages 7-8.

Note: The wiring for your

application might be different than the wiring shown below.

Terminal release

C K

AUX

EXAMPLE WIRING

Yours may look different

WO/B

Y G

W2-

Aux/E

Y2 L

Remove jumper loop ONLY if you have both R and Rc wires.

Labels don’t match?

See alternate wiring keys on pages 7-8.

69-2715EF—07 6

Installing your thermostat

MCR36751

Aux/E

Wiring (Heat Pump System continued)

c In the image on the right, check the box next to each connection. You will use this checklist in Step 9.

d Verify wire is firmly secured by gently pulling on wire.

e Repeat steps a–d for all other wires.

Note: If old thermostat has separate

wires on AUX and E, use a wire nut to attach both wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.

f Push any excess wire back into the wall opening after all wires are installed.

g Continue to page 8.

Alternate wiring (Conventional System)

Use this if your wire labels don’t match the terminal labels.

Note: You must have a C wire

or equivalent. See page 5.

C K

Important!

Check the box for each wire you connect. You will need this information in Step 9.

C K

Labels don’t match?

See alternate wiring keys

on pages 7-8.

W-O/B

G W2Y2 L

Aux/E

WO/B

Y G

W2-

Y2 L

Alternate wiring key (Conventional System)

• If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire

loop.

• If your old thermostat had both R and RH wires, connect the R wire to the Rc terminal, the RH wire to the R terminal, and unplug the jumper loop.

7 69-2715EF—07

Installing your thermostat

MCR36752

Alternate wiring (Heat Pump System)

Use this if your wire labels don’t match the terminal labels.

Note: You must have a C wire

or equivalent. See page 5.

C K

Alternate wiring key (Heat Pump System)

If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire

loop. If your old thermostat had both R and RH wires, connect the R wire to the Rc

terminal, the RH wire to the R terminal, and unplug the jumper loop. If your old thermostat had both V and VR wires, check wifithermostat.com for help.

If your old thermostat had separate O and B wires, and is controlling a single zone

heat pump system, attach the B wire to the C. If there is more than one thermostat controlling the system, call Honeywell zoning at 800-828-8367 for wiring assistance.

If your old thermostat had separate Y1, W1, and W2 wires, check

wifithermostat.com for help. If the old thermostat has separate wires on Aux and E, use a wire nut to attach both

wires to a separate wire. Slide this third wire into the W2-Aux/E terminal. This is the system monitor. If the monitor finds a problem, you will see an orange alert

button on the thermostat home screen.

XX2

AUX

WW1

WO/B

Y G

W2-

Aux/E

Y2 L

7 Attach thermostat to wallplate.

Align the thermostat with the wallplate and then snap into place.

69-2715EF—07 8

Wallplate

LEVEL

HERE

Thermostat

Installing your thermostat

8 Switch heating/cooling system ON.

Important!

8a Verify that the C wire is

connected at the thermostat and at the heating/cooling system.

8b Make sure the heating/cooling

system door is firmly secured.

8c Switch power back ON for your

heating/cooling system at the breaker box or its power switch.

Before connecting to your Wi-Fi network, you need to set initial thermostat options to define your heating/cooling system:

• Language

• Home or business You can customize other options later. 9 Follow prompts on the screen to select

appropriate options.

9a Touch the language you want the

thermostat to display, then touch

Next.

9b Select Home or Business

installation, then touch Next.

Circuit

breaker

box

Heating/cooling

system power

switch

9c Touch Next, or name the thermostat

location—touch THERMOSTAT and follow the rest of the instructions.

9d Select what type of heating and

cooling equipment your thermostat will control and touch Next.

Note: Touch the orange Help button on any

screen for more information.

9 69-2715EF—07

Installing your thermostat

9e Select your system type and touch

Next. The system type determines

other selections for completing initial setup. Use the checklist from Step 6A-d when making selections.

9f Touch Next after making selections

on each screen.

9g Touch Done on the last screen. The

thermostat displays an option to connect to your Wi-Fi network.

Note: Touch the orange Help button on

any screen for more information.

Connecting to your Wi-Fi network

After touching

Done

on the final screen of the initial set up, the thermostat displays an option to connect to your Wi-Fi network.

1 Connect the Wi-Fi network.

Touch Yes to connect the thermostat to your Wi-Fi network. The screen displays the message “Searching for wireless networks. Please wait...” after which it displays a list of all Wi-Fi networks it can find.

Note: If you cannot complete this step now,

touch

I’ll do it later

. The thermostat will display the home screen. Complete this process by selecting

SETTINGS

Wi-Fi Setup

. Continue with

Step 2. 2 Select the network.

2a Touch the name of the network you

want to use. The thermostat displays a password page.

Yes

Your Network

Note: If your home network is not

shown on the list, touch

Rescan

69-2715EF—07 10

Connecting to your Wi-Fi network

2b Using the keyboard, touch the

characters that spell out your home network password.

2c Touch Done. The thermostat displays

“Connecting to your network. Please wait...” then shows a “Connection Successful” screen.

2d Touch OK to display the registration

information screen.

2e Note your Thermostat MAC and

Thermostat CRC. You need these numbers to complete online registration.

To register your thermostat, follow the instructions beginning on page 13.

Note: The Register Online screen remains

active until you complete registration and/or touch Done.

Note: If you touch Done before you register

online, your home screen displays an orange alert button telling you to register. Touching that button displays registration information and an option to snooze the task.

for remote

Done

access

11 69-2715EF—07

Disconnecting your Wi-Fi network

1 Touch SETTINGS. 2 Select Wi-Fi Setup. 3 Touch Disconnect from Network. The

thermostat will display a question to confirm your selection.

4 Touch Yes to confirm that you want

to disconnect from the network. The thermostat will display the Wi-Fi Setup screen.

5 Touch OK to display the menu.

Reconnecting your Wi-Fi network

1 Touch SETTINGS. 2 Select Wi-Fi Setup. 3 Touch the name of the network you want

to use. The thermostat may display a password page.

4 To enter a password, touch characters to

spell out your home network password, then touch Done.

5 The thermostat displays “Connecting

to your network. Please wait...” then a “Connection Successful” screen.

6 Touch Next.

• If your thermostat is registered, you will see your signal strength and other status information. Touch Done.

• If the screen displays “Register Online for Remote Access,” follow instructions on page 13.

SETTINGS

Wi-Fi Setup

Disconnect from Network

SETTINGS

Wi-Fi Setup

69-2715EF—07 12

Registering your thermostat online

To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps.

1 Open the Total Connect Comfort web

site.

Go to mytotalconnectcomfort.com

View the Wi-Fi Thermostat Registration video at wifithermostat.com/videos

2 Login or create an account.

If you have an account, click Login

– or – click Create An Account 2a Follow the instructions on the screen. 2b Check your email for an activation

message from My Total Connect Comfort. This may take several minutes.

Note: If you do not receive a response,

check your junk mailbox or use an alternate e-mail address.

2c Follow activation instructions in

the email.

2d Log in.

M31570

13 69-2715EF—07

Registering your thermostat online

69-2723EFS-01

3 Register your Wi-Fi thermostat.

Thermostat ID Card

After you are logged in to your Total Connect Comfort account, register your thermostat.

3a Follow the instructions on

the screen. After adding your thermostat location, you must enter the thermostat’s unique identifiers:

• MAC ID

• MAC CRC

Note: These IDs are listed on the

When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.

You can now control your thermostat from anywhere through your laptop, tablet, or smartphone.

Use the MAC ID and CRC ID to register this product at mytotalconnectcomfort.com

Carte d’identification de thermostat

enregistrer ce produit à mytotalconnectcomfort.com

Tarjeta de identificación del termostato

inscribir este producto en mytotalconnectcomfort.com

MAC ID MAC CRC

HONEYWELL MODEL: RTH8580WF

MAC ID: MAC CRC:

Total Connect Comfort free app is available for Apple® iPhone®, iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.

69-2715EF—07 14

GET IT ON

Download on

iTunes

Setting the time/date

1 Touch the current time. The screen displays

Set Time/Set Date.

2 Touch Set Time or Set Date. 3 Touch p or q until the proper time/date is

displayed.

4 Touch Done to save or Cancel to ignore

changes.

Note: This thermostat will automatically update

for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.

Setting the fan

12:12 am

Done

1 Touch FAN to display fan settings.

FAN

2 Touch On, Automatic, Circulate, or Follow

Schedule.

Done

Note: Follow Schedule option only appears if

the fan is set for On or Circulate for one or more program periods.

3 Touch Done to save and exit.

On: Fan is always on. Automatic: Fan runs only when the heating or cooling system is

on. Circulate: Fan runs randomly about 35% of the time (home use

only). Follow Schedule: Follow Schedule is not an option if all programs

are set to fan auto (see pages 16-18).

Note: Touch On, Automatic, or Circulate to temporarily override the

programmed fan schedule.

15 69-2715EF—07

Setting system mode

1 Touch MODE to display system settings. 2 Touch desired option:

Heat: Thermostat controls only the heating system.

Cool: Thermostat controls only the cooling system.

Off: Heating/cooling systems are off. Automatic: Thermostat selects heating or

cooling as needed depending on the indoor temperature. Emergency Heat (heat pumps with aux. heat): Controls

auxiliary/emergency heat. Compressor is locked out.

3 Touch Done to save and exit.

Note: The Automatic and Emergency Heat system settings may not

appear, depending on how your thermostat was installed. See “Auto changeover” on page 26.

Done

MODE

Preset energy-saving schedules

This thermostat uses default Energy Saver settings that can reduce your heating/ cooling expenses. To customize settings, see next page.

(Mon-Fri)Start time

Cool

Heat

(Sat-Sun)

Cool

(Sat-Sun)

Heat

(Mon-Fri)Period

Wake 6:00 am 70° 78° 70° 78° Leave 8:00 am 62° 85° 62° 85° Return 6:00 pm 70° 78° 70° 78°

Home Use

Sleep 10:00 pm 62° 82° 62° 82°

CoolStart time HeatPeriod Fan

Occupied 1 8:00 am 70° 75° On Unoccupied 1 10:00 pm 55° 85° Auto Occupied 2* 12:00 am 70° 75° On Unoccupied 2* 12:00 am 55° 85° Auto

Business Use

* Period 2 is cancelled by default. If you activate it, the values shown above are

default settings.

69-2715EF—07 16

Adjusting program schedules

1 Touch SETTINGS. 2 Select Create/Edit Schedule.

• Touch View/Edit to view the full schedule and make a quick adjustment.

• Touch Guide Me to create a schedule by answering simple questions.

• Touch I’ll do it myself to manually create a program schedule.

Note: To reduce costs, use the pre-set

Energy Saver settings described on page 16.

If you selected I’ll do it myself on the Create/ Edit Schedule screen follow these steps:

1 Select the days to schedule, touch Next. 2 Touch Wake to set your Wake time for

selected days.

SETTINGS

Create / Edit Schedule

Heat: 70° Cool: 78° Fan: Auto

6:00 am

WAKE

3 Touch p or q to set Heat and Cool

temperatures for the Wake period, then touch Done.

4 Touch other time periods (Leave, Return,

Sleep) to set time and temperatures for

each.

5 Touch Done to save and exit.

Done

Note: Touch Delete Period to eliminate any

unwanted time period.

Note: Touch Fan Settings to customize fan

settings for any time period.

17 69-2715EF—07

Overriding schedules: home use

1 Touch p or q to adjust the

temperature (right side of screen) and the Hold Until time. The schedule will resume when the Hold Until time expires.

2 Touch Permanent to keep the same

temperature until you change it or resume the program schedule.

3 Touch Cancel Hold at any time to

resume the program schedule.

Overriding schedules: business use

Touch p or q to adjust the temperature. It will be maintained until the hold time you set.

• To change the hold time, touch the Hold Until arrow buttons. This time can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences (page 27).

• Touch Override to use a pre-set occupied temperature if a person uses the room during an unoccupied period. The new temperature will be maintained for 1 hour and can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences (page 27).

The programmed schedule will resume when the override timer expires. Touch Cancel Hold at any time to resume the program schedule.

PERMANENT

OVERRIDE

69-2715EF—07 18

Viewing equipment status

1 Touch SETTINGS. 2 Select Equipment Status. 3 Touch p or q to view the status of

all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems:

• Heating and cooling

• Fan

• Thermostat information

Setting vacation hold: home use

This feature helps you save energy while you are away, and restores comfortable settings just before you return home.

1 Touch SETTINGS. 2 Select Vacation Mode. 3 Touch p or q to select the date you

leave, then touch Next for further scheduling details, including times of day, temperature settings, return date, and return settings.

4 Review your selections on the last

display, and touch Done to save your settings. Touch Back, then Cancel to ignore the changes.

SETTINGS

Equipment Status

Done

SETTINGS

Vacaon Mode

Done

19 69-2715EF—07

Setting holiday/event schedules: business use

This feature helps you conserve energy when the workplace is unoccupied for special events and holidays.

1 Touch SETTINGS. 2 Select Holiday/Event Scheduler. 3 Select the item you want to schedule.

• Custom Events lets you set up other days for special schedules.

• US and Canadian Holiday options let you select from a list of holidays commonly observed in each country.

4 Make selections as prompted on each

screen. For more information, see next two pages.

5 Touch Done to save your settings.

Setting custom events: business use

This feature lets you customize temperature settings to be maintained during a specific event. You can set up an event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.

1 Touch SETTINGS. 2 Select Holiday/Event Scheduler. 3 Select Custom events from the Holiday/

Event Scheduler menu.

4 Select Create a new event. 5 Select Unoccupied or Occupied.

SETTINGS

Holiday / Event Scheduler

Custom events

Create a new event

69-2715EF—07 20

Setting custom events: business use

6 Select Specific Date or Month/Weekday.

• For Specific Date, you are prompted to select the start date, settings, end date, and frequency for the event.

• For Month/Weekday, you are prompted to select the month, day of the week, week of the month, settings, length of event, and frequency of the event.

7 Review the settings and touch Done to

save them. Touch Back, then Cancel to ignore the changes.

Setting holiday schedule: business use

This feature lets you customize temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays.

1 Select US Holidays or Canadian Holidays from

the Holiday/Event Scheduler menu.

2 Select Add/Edit Holidays. A list of national

holidays is displayed.

3 Touch the check box next to each holiday for

which you want to maintain specific settings, (Touch p or q to scroll through the holiday list.) then touch Next.

Set the holiday schedule for Occupied or Unoccupied temperatures, depending whether the building will be in use.

4 Touch p or q to select the Heat and Cool

temperatures.

5 Review the settings and touch Done to save

them. Touch Back, then Cancel to ignore the changes.

Done

21 69-2715EF—07

+ 53 hidden pages