Harman Kardon DVD-22 Sevice Bulletin

harman/kardon Service Bulletin

Service bulletin # HK2004-03 October 2004

To: All harman/kardon Service Centers

Model: DVD22

Subject: Locked in POWER ON

In the event you receive a DVD22 with the complaint: “The unit will turn ON with “POWER ON” in the
display, but the unit is locked up and will not read a disc, nor will pressing any button accomplish
anything, even the Power button”, follow the instructions below.

(Behavior is intermittent; unplugging the AC power cord and replugging the unit in will sometimes reset it.)

Synopsis: Add a 4.7K ohm resistor to the indicated area on the bottom of the Main PCB.

CAUTION: The DVD22 is an electrostatically sensitive unit and can be damaged by careless handling; you

must follow proper static control procedures to prevent damage to the DVD player.

1) Remove the eight plated screws holding the top cover to the unit; remove the top cover.

2) Remove the four molex connectors and one small FFC cable from the Main PCB.

3) Remove the five plated machine screws (top) and the five black screws (rear panel) from the Main PCB.

4) Remove the Main PCB from the unit.

5) On the reverse side (bottom), solder a 4.7KΩ 1/8W resistor (h/k part#299-4.7K or WLD5.630.472) to the
indicated area. (Attach one end of the 4.7KΩ resistor to one end of CB407, the other side, to a small
through-hole pad near the silkscreen label “CB410”).

6) Replace the Main PCB and assemble the unit in reverse order.

7) Test the unit.

Warranty labor rate: MINOR repair

1

harman/kardon, Incorporated 250 Crossways Park Dr. Woodbury, New York 11797

Model

DVD22 (120v)

DVD22 (120v)

DVD22 (230v)

DVD22 (230v)

DVD22BK (230v)

DVD22BK (230v) WA0012-05021 and above Modified by Factory None Required

Serial Number

WA0007-01000

to

WA0007-10449

WA0007-10450 and above Modified by Factory None Required

WA0008-01000

to

WA0008-26827

WA0008-26828 and above Modified by Factory None Required

WA0012--01000

to

WA0012-05020

Unit may lock up after Powering ON Add 4.7K ohm resistor

Unit may lock up after Powering ON Add 4.7K ohm resistor

Unit may lock up after Powering ON Add 4.7K ohm resistor

Status Action

2

harman/kardon, Incorporated 250 Crossways Park Dr. Woodbury, New York 11797