Groen SSB-3E, SSB-10E, (2)SSB-3E, (2)SSB-5E Operation Manual

OPERATOR MANUAL

IMPORTANT INFORMATION, KEEP FOR OPERATOR

This manual provides information for:

MODELS SSB-3E/5E/10E
& (2)SSB-3E/5E/10E Domestic
SMARTSTEAM100™
BOILERLESS STEAMER

· Self Contained

· Electric Heated

· Capacity: SSB-3E=3 Steamer Pans Per Cavity
SSB-5E=5 Steamer Pans Per Cavity

SSB-10E=10 Steamer Pans Per Cavity

READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND
WARNINGS CONTAINED IN THIS MANUAL.

FOR YOUR SAFETY

Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.

NOTIFY CARRIER OF DAMAGE AT ONCE

It is the responsibility of the consignee to inspect the container upon receipt of
same and to determine the possibility of any damage, including concealed dam­age. Unified Brands suggests that if you are suspicious of damage to make a
notation on the delivery receipt. It will be the responsibility of the consignee to file
a claim with the carrier. We recommend that you do so at once.

Manufacture Service/Questions 888-994-7636.

Information contained in this document is known to be current and accurate at the time
of printing/creation. Unified Brands recommends referencing our product line websites,
unifiedbrands.net, for the most updated product information and specifications.

PART NUMBER 145145, REV. L (1/10)

.ECNEREFER ERUTUF ROF DENIATER EB TSUM LAUNAM SIHT

1055 Mendell Davis Drive

Jackson, MS 39272

888-994-7636, fax [phone]

groen.com

OM-SSB-3E/5E/10EF

IMPORTANT –– READ FIRST –– IMPORTANT

WARNING: THE UNIT MUST BE INSTALLED BY PERSONNEL QUALIFIED TO WORK WITH ELECTRICITY

AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO PERSONNEL AND/OR
DAMAGE TO THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN ACCORDANCE WITH
APPLICABLE CODES.

CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.

CAUTION: DO NOT INSTALL THE UNIT IN ANY WAY WHICH WILL BLOCK THE REAR VENTS, OR

WITHIN 2 INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN, DEEP FRYER, CHAR
BROILER OR KETTLE.

CAUTION: LEVEL THE UNIT FRONT TO BACK, AND PITCH IT SLIGHTLY TO THE FRONT, TO AVOID

DRAINAGE PROBLEMS.

WARNING: FOLLOW THE WIRING DIAGRAM EXACTLY WHEN CONNECTING A UNIT TO AVOID

DAMAGE OR INJURY. WIRING DIAGRAM IS LOCATED ON THE INSIDE OF THE RIGHT
PANEL.

CAUTION: DO NOT USE PLASTIC PIPE. DRAIN MUST BE RATED FOR BOILING WATER.

WARNING: DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN.

WARNING: BLOCKING THE DRAIN IS HAZARDOUS.

IMPORTANT: IMPROPER DRAIN CONNECTION WILL VOID WARRANTY.

WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE UNIT.

STEAM CAN CAUSE BURNS.

W

ARNING: BEFORE CLEANING THE OUTSIDE OF THE STEAMER, DISCONNECT THE ELECTRIC

POWER SUPPLY. KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF THE UNIT.

WARNING: ALLOW COOKING CHAMBER TO COOL COMPLETELY BEFORE CLEANING.

WARNING: USE MILD CLEANING AGENTS ONLY. CAREFULLY READ THE WARNINGS AND FOLLOW

THE DIRECTIONS ON THE LABEL OF EACH CLEANING AGENT. USE SAFETY GLASSES
AND RUBBER GLOVES AS RECOMMENDED BY CLEANING AGENT MANUFACTURER.

WARNING: DO NOT PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE FAN HAS

STOPPED TURNING.

WARNING: DO NOT OPERATE THE UNIT UNLESS THE REMOVABLE RIGHT SIDE PANEL HAS BEEN

RETURNED TO ITS PROPER LOCATION.

NOTICE: DO NOT USE A CLEANING AGENT THAT CONTAINS ANY SULFAMIC ACID, OR ANY

CHLORIDE, INCLUDING HYDROCHLORIC ACID. IF THE CHLORIDE CONTENT OF ANY
PRODUCT IS UNCLEAR, CONSULT THE MANUFACTURER. DO NOT USE A CLEANING OR
DELIMING AGENT THAT CONTAINS MORE THAN 30% PHOSPHORIC ACID.

NOTICE: DO NOT USE ANY DEGREASER THAT CONTAINS POTASSIUM HYDROXIDE OR SODIUM

HYDROXIDE OR THAT IS ALKALINE.

WARNING: USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN OR THEIR

AUTHORIZED DISTRIBUTOR VOIDS ALL WARRANTIES AND CAN RESULT IN BODILY
INJURY TO THE OPERATOR AND DAMAGE THE EQUIPMENT. SERVICE BY OTHER THAN
FACTORY-AUTHORIZED PERSONNEL WILL VOID ALL WARRANTIES.

WARNING: HIGH VOLTAGE EXISTS INSIDE CONTROL COMPARTMENTS. DISCONNECT FROM BRANCH

CIRCUIT BEFORE SERVICING. FAILURE TO DO SO CAN RESULT IN INJURY OR DEATH.

IMPORTANT:

DO NOT ALLOW ANY WATER TRAPS IN THE DRAIN LINE. A TRAP CAN CAUSE PRESSURE TO
BUILD UP INSIDE THE CAVITY DURING STEAMING, WHICH WILL MAKE THE DOOR GASKET LEAK.

2 OM-SSB-E

OM-SSB-3E/5E/10EF

Table of Contents

OPERATOR WARNINGS......................................................................................................................................... 2

REFERENCES......................................................................................................................................................... 3

EQUIPMENT DESCRIPTION................................................................................................................................... 4

INSPECTION AND UNPACKING ............................................................................................................................ 4

INSTALLATION AND STARTUP .......................................................................................................................... 5-8

OPERATION .........................................................................................................................................................8-9

CLEANING.......................................................................................................................................................... 9-10

MAINTENANCE................................................................................................................................................ 11-12

TROUBLESHOOTING...................................................................................................................................... 13-14

PARTS LIST........................................................................................................................................................... 15

WIRING DIAGRAM................................................................................................................................................ 21

References

UNDERWRITERS LABORATORIES, INC. NATIONAL FIRE PROTECTION ASSOCIATION
333 Pfingsten Road 60 Batterymarch Park
Northbrook, Illinois 60062 Quincy, Massachusetts 02269

NFPA/70 The National Electrical Code

SERVICE LOG....................................................................................................................................................... 23

WARRANTY PROTECTION .................................................................................................................................. 24

NSF INTERNATIONAL
789 N. Dixboro Rd.
P.O. Box 130140
Ann Arbor, Michigan 48113-0140

OM-SSB-E 3

OM-SSB-3E/5E/10EF

Equipment Description

Your Groen SSB-3E/5E/10E or (2)SSB-3E/5E/10E
SmartSteam100 Boilerless Steamer is designed to
give years of service. It has a stainless steel cavity
(cooking chamber) which is served by an electric­heated atmospheric steam generating reservoir. A
powerful blower circulates the steam in the cavity to

increase heating efficiency.

Each cavity holds up to three, five or ten steam table

pans (12” x 20” x 21/2” deep) as shown below.

An 18-guage stainless steel case encloses the
cavity, the steam generating reservoir and the control
compartment that houses electrical components.

Door hinges are field-reversible (the door may be set

to open from the left or right). Operating controls are
on the front panel.

The SSB-3E/5E/10E steamers are equipped with fully

electronic controls. These units are readily identified

by their unique control panels. Steamer function is
controlled by touch pad controls and a rotary timer-dial.

CAUTION
SHIPPING STRAPS ARE UNDER TENSION AND
CAN SNAP BACK WHEN CUT.

Carefully cut the straps and detach the sides of the
carton from the skid. Pull the carton up off the unit. Be
careful to avoid personal injury or equipment damage
from staples which might be left in the carton walls.

Write down the model number, serial number and
installation date. Keep this information for reference.
Space for these entries is provided at the top of the
Service Log in the back of this manual.

The drain system on all models includes a spray
condenser, which cools drain water.

When starting installation, check packing materials to
make sure loose parts such as the condensate drip
tray are not discarded with this material.

Inspection and Unpacking

SSB-3E 3 2 0 0

(2)SSB-3E 6 4 0 0

SSB-5E 5 3 0 0

(2)SSB-5E 10 6 0 0

SSB-10E 10 6 20 10

(2)SSB-10E 20 12 40 20

SSB

Steamer

12 x 20 x 2-1/2

(steamer)

12 x 20 x 4

(steamer)

13 x 18

(half size

bake)

18 x 26

(bake)

SSB Steamer

Weight (LBS)

Weight (KGS)

SSB-3E Table Top 220 100

SSB-3E W/Stand 310 141

(2) SSB-3E W/Stand 500 227

SSB-5E Table Top 275 125

SSB-5E W/Stand 350 159

(2)SSB-5E W/Stand 555 252

SSB-10E W/Stand 469 213

(2)SSB-10E W/Stand 764 347

PANS PER CAPACITY PER TYPE

Your Groen SmartSteam100 Boilerless Steamer will be
delivered completely assembled in a heavy shipping
carton strapped to a skid. On receipt, inspect carton
carefully for exterior damage.

4 OM-SSB-E

1. Installation

Minimum Clearances: SmartSteam100 Boilerless
Steamer requires the following minimum
clearances to any surface, combustible or non­combustible.

Right Side 2 inches
Left Side 2 inches
Rear 6 inches

Steam Free Zone: The SmartSteam100 Boilerless
Steamer can be damaged by steam from
external sources. Do not install the steamer
over a steam venting drain. Ensure that steam is
not present in an area bounded by the footprint
of the steamer and a circle 18 inches in radius
about the right rear corner of the steamer (see

figure below).

2. Electrical Supply Connection

A. Panel Removal - Right Side

Open the wiring and control panel by
removing screws from the right side panel.
Slide the panel forward and set it aside.

B. Supply Voltage

The unit must be operated at the rated
name plate voltage. The name plate can be
found on the rear of the unit.

C. Phase Selection

Refer to steamer wiring diagram and element
wiring on pages 19 and 20 for wiring
information.

CAUTION
EACH UNIT MUST HAVE A SEPARATE GROUND
WIRE FOR SAFE OPERATION.

D. Terminal Block

The terminal block for incoming power is
located at the back of the control compartment.
The ground terminal is located in the wiring
compartment near the terminal block.

E. Supply Wire

The equipment grounding wire must comply

with the National Electrical Code (NEC)

requirements. The wiring diagram on the
inside of the unit’s right side cover gives
directions for proper connection of the
terminal block jumpers. The wire must
be used or the unit will not meet Underwriters
Laboratories and NEC requirements. The
electric hole is sized for a one-inch conduit

fitting.

F. Branch Circuit Protection

Each SmartSteam100 Boilerless Steamer,
including individual units of stacked models,
should have its own branch circuit protection
and ground wire.

OM-SSB-3E/5E/10EF

Installation and Startup

WARNING
THE UNIT MUST BE INSTALLED BY PERSONNEL WHO ARE QUALIFIED TO WORK WITH ELECTRICITY
AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO PERSONNEL AND/OR DAMAGE TO
THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES.

CAUTION

DO NOT INSTALL THE UNIT WITH THE REAR VENTS BLOCKED OR WITHIN 2 INCHES OF A HEAT SOURCE
SUCH AS A BRAISING PAN, DEEP FAT FRYER, CHARBROILER OR KETTLE.

TO AVOID DRAINAGE PROBLEMS, LEVEL THE UNIT FRONT TO BACK, AND PITCH SLIGHTLY TO

THE FRONT.

18 -inch

radius

457 mm

OM-SSB-E 5

WARNING
TO AVOID DAMAGE OR PERSONAL INJURY,
FOLLOW THE WIRING DIAGRAM EXACTLY

Current and power demands for each unit are as
shown below.

3. Water Connection(s)

Install a check valve to prevent back flow
in the incoming cold water line, as required
by local plumbing codes. Water pressure
in the line should be between30 and 60 PSI. If
pressure is above 60 PSI, a pressure regulator
will be needed. These pressures

must provide

the 1.5 gallons per

minute required for proper

steamer function.

A3/4inch female NH connector (garden hose
type) is used to attach the water supply to the
inlet valve. Minimum inside diameter

of the water feed line is1/2inch.

Use a washer in the hose connection. Do
not allow the connection to leak, no matter
how slowly. Do not over-tighten hose
connections.

This equipment is to be installed to comply
with the basic plumbing code of the Building
Officials and Code Administrators
International, Inc. (BOCA) and the Food
Service Sanitation Manual of the Food and
Drug Administration (FDA).

4. Drain Connection

Level the steamer front to back, and pitch it
slightly to the front (maximum1/4inch) by
adjusting the optional legs or the bullet feet
on the optional stand.

WARNING:
DO NOT CONNECT THE DRAIN DIRECTLY TO
A BUILDING DRAIN. BLOCKING THE DRAIN IS
HAZARDOUS.

There must be a free air gap between the end of the
hose and the building drain. The free air gap should
be as close as possible to the unit drain. There must
also be no other elbows or other restrictions between
the unit drain and the free air gap.

CAUTION
DO NOT USE PLASTIC PIPE. DRAIN MUST BE
RATED FOR BOILING WATER.

OM-SSB-3E/5E/10EF

ELECTRICAL SUPPLY CONNECTIONS

Drain ID Hose Size

Required (IN)

1.5”

2.5”

1.5”

2.5”

SSB-Steamer

SSB-3E

(2)SSB-3E

SSB-5E

(2

2.0”

2.0”

SSB-10E

(2)SSB-10E

)SSB-5E

SSB Steamer

(KW RATING)

208 3P

208 1P

240 3P 240 1P 480 3P

SSB-3E (9) 25 44 22 38 11
SSB-5E (12) 34 58 29 50 15
SSB-10E (21) 59 NA 51 NA 26

RATED CURRENT DEMAND PER CAVITY

6 OM-SSB-E

OM-SSB-3E/5E/10EF

Install the drain line with a constant downward pitch.

IMPORTANT: Do not allow water traps in the line.
A trap can cause pressure build-up in the cavity,
which may cause the door gasket to leak.

Proper Drain Line Connection – Drain Line must
have a constant downward pitch of at least1/4”
per foot. Observe local code regarding air gap
spacing and drain connections.

5. Factory-Stacked Units

This section is applicable only if you are
installing factory-stacked units.

Installing stacked steamers is similar
to installing a single unit. The steamers
are stacked and assembled at the factory
and delivered with the water connections and
drain hoses required for a single point
connection.

A. Water Connection

The same water supply connection
is used for both units. At the water
inlet valve a3/4inch female NH connector
(gardenhose type) isused forthe water supply.

B. Electrical Supply Connection

Separate electrical connections will be
required for each steamer to be stacked. Each
steamer unit must have

it’s own branch

circuit protection.

C. Drain Connection

Steamers must be leveled front to back, and
pitched to the rear (maximum1/4inch) by
adjusting the bullet feet on the cabinet or
stand base.

For all factory-stacked SSB steamers,
a 21/2inch ID hose is attached to the
unit drain. It must be rated for boiling water.

6. Counter-Mounted Units

This section is applicable if the steamer will
be mounted to a counter. All four edges of the
bottom of the steamer must be sealed
with RTV to the counter if the 4 inch
legs are not used. Counter must be made
of a noncombustible material such as
metal or tile.

WARNING:
DO NOT STACK SSB STEAMERS WHEN LEGS
ARE USED.

OM-SSB-E 7

OM-SSB-3E/5E/10EF

Initial Startup

After the SmartSteam100 Boilerless Steamer has been
installed, test it to ensure that the unit is operating
correctly.

1. Remove all literature and packing materials
from the interior and exterior of the unit.

2. Make sure the water supply line is open.

3. Turn on electrical service to the unit. The

steamer will not operate without electrical power.
Do not attempt to operate the unit during a power
failure.

NOTE: The door MUST be closed for the elements
to operate.

4. To turn unit on, press the ON switch on the
control panel.

5. When the steam generating reservoir has

filled with water, the heaters will begin

heating automatically. Within 20 minutes
or less the READY light will come on,
indicating that the water has reached
its standby temperature. When the READY
light is displayed, you may take any one

of the following steps:

a. Push TIMED and set the timer knob to

the desired steaming time.

b. Push MANUAL for continuous

steaming.

c. Push STOP to let the unit stay at

ready condition.

WARNING
WHEN YOU OPEN THE DOOR, STAY AWAY
FROM STEAM COMING OUT OF THE UNIT.
STEAM CAN CAUSE BURNS.

6. To shut down the unit, press the OFF switch.

The steam generating reservoir will then fill
with cold water and drain.

7. If the steamer operates as described, the unit
is functioning correctly and ready for use.

8 OM-SSB-E

Operation

OM-VRC-3E/VRC-6E

A. Controls

Operator controls are on the front right of the unit.

The control panels have the following touch pads and
indicator lights:

s T

s The TIME display shows the remaining cooking time. It

displays three dashes in MANUAL mode.

he ON/OFF rocker switch gets the SmartSteam100 ready for

use or shuts it off.

s The READY indicator light indicates the unit has

s Hour meter records cumulative hours of operation.
s The FAULT display shows the current fault.

achieved the ready temperature.

The push button operations:

1. In the STOP mode the steam generator stays at a low boil
or ready temperature.

3. When the MANUAL button is pushed, the unit steams continuously.
The MANUAL light will stay illuminated.

4. CANCEL button should be pushed to stop beeping.

TIME display

TIMER knob

MANUAL button
and indicator

TIMED button
and indicator

STOP button
and indicator

CANCEL button
and indicator

FAULT display

ON/OFF
rocker switch

Hour meter

READY indicator

2. When the TIMED button is pushed , the TIMED light will illuminate

and time can be set by turning the TIMER knob (cook time can be increased
or decreased at any time by turning the timer knob). The unit steams until

the timer counts down to zero and the temperature drops to ready.

At that time the STOP light illuminates and a beeper sounds.

OM-SSB-E 9

B. Operating Procedure

1.

Press the ON/OFF rocker to the ON position,
(Fi_) is displayed in the TIME display window.
The steam generating reservoir will begin filling,
displaying (Fi_) and (Fi_) as it fills. After initial fill
the unit will begin draining displaying (Fi_),
refilling displaying (Fi_), and then begin heating
until the READY light comes on (about 15-20
minutes).

Load food into pans in uniform layers. Pans
should be filled to about the same levels, and
should not be mounded.

Open the door and slide the pans into the
supports. If you will only be steaming one pan,
put it in the middle position. Some foods will
cause foam. When cooking foods that foam,
such as shrimp, put an empty solid 2½” deep
pan in the bottom slot of the pan racks.

Close the door. When the READY indicator is
lit take one of the following steps:

If you want to steam the food for a certain
length of time push the TIMED button and
set the desired time with the TIMER knob.
The timer will automatically run the steamer
for the set time and then STOP. A beeper
will sound. Push CANCEL to stop beeping.

If you want to steam continuously push the
MANUAL button. The unit will continue
steaming until stopped.

Push STOP to stop producing steam.

To remove pans from cavity open the door. Remove
the pans from the steamer using hot pads or oven
mitts to protect your hands from the hot pans.

2.

3.

4.

5.

WARNING
WHEN YOU OPEN THE DOOR, STAY AWAY
FROM THE STEAM COMING OUT OF THE UNIT.
THE STEAM CAN CAUSE BURNS.

6. To shut off the unit press the ON/OFF rocker
switch to OFF, (FL_) will appear in the timer
display. The steam generating reservoir will
begin draining, displaying (Fi_) and (Fi_) as it
drains, and refill to the high float twice and
finally drain completely and turn off the unit.

NOTE: When filling or draining the steam
generating reservoir (_) will be displayed
indicating the water level in the reservoir.
(_) reservoir is empty, (_) low float is satisfied,
(_) high float is satisfied.

NOTE: If a large amount of shrimp is cooked
in the SmartSteam100 foaming will occur
because the steam lid actually gets so hot
that the shrimp will cook on its surface and
the shrimp proteins in the dripping will foam
on the surface of the steam lid.

* To avoid this use a catch pan to catch shrimp
drippings and proteins to prevent foaming
when cooking a large amount of shrimp.

High Float

Low Float

Empty

10 OM-SSB-E

OM-SSB-3E/5E/10EF

Cleaning

To keep your SmartSteam100 Boilerless Steamer in proper working condition, use the following procedure to clean the
unit. This regular cleaning will reduce the effort required to clean the steam generator and cavity.

A. Suggested Supplies

1. Mild detergent

2. Stainless steel exterior cleaner Groen
Spray DeGreaser (Part Number
140830WS)

3. Cloth or sponge

4. Brush with soft bristles

5. Spray bottle

6. Measuring cup

7. Nylon pad

8. Towels

9. Plastic disposable gloves

10. Funnel

B. Procedure

1. Exterior Cleaning

a. Prepare a warm solution of the mild detergent

as instructed by the supplier. Wet a cloth with
this solution and wring it out. Use the moist
cloth to clean the outside of the unit. Do not
allow freely running liquid to touch the
controls, the control panel, any electrical
part, or any louver on the rear panels.

b. To remove material which may be stuck to

the unit, use a fiber brush or a plastic or

rubber scraper with a detergent solution.

c. Stainless steel surfaces may be polished with

a recognized stainless steel cleaner.

2. Interior Cleaning

Daily cleaning must be done in order to enhance the
performance and prolong the life of your SmartSteam
Boilerless Steamer.

IMPORTANT
DO NOT USE ANY METAL MATERIAL (SUCH AS METAL SPONGES) OR METAL IMPLEMENTS (SUCH
AS A SPOON, SCRAPER OR WIRE BRUSH) THAT MIGHT SCRATCH ANY STAINLESS STEEL SURFACE.
SCRATCHES MAKE THE SURFACE HARD TO CLEAN AND PROVIDE PLACES FOR BACTERIA TO
GROW. DO NOT USE STEEL WOOL, WHICH MAY LEAVE PARTICLES EMBEDDED IN THE SURFACE,
WHICH COULD EVENTUALLY CAUSE CORROSION AND PITTING.

WARNING
DISCONNECT THE POWER SUPPLY
BEFORE CLEANING THE OUTSIDE OF

THE STEAMER.

KEEP WATER AND CLEANING
SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER
HOSE OR STEAM CLEAN ANY PART OF
THE UNIT.

AVOID CONTACT WITH ANY
CLEANERS, DELIMING AGENT OR
DEGREASER AS RECOMMENDED BY
THE SUPPLIER. MANY ARE HARMFUL.
READ THE WARNINGS AND FOLLOW
THE DIRECTIONS!

EVEN WHEN THE UNIT HAS BEEN SHUT
OFF, DON’T PUT HANDS OR TOOLS
INTO THE COOKING CHAMBER UNTIL
THE FAN HAS STOPPED TURNING.

DON’T OPERATE THE UNIT UNLESS
THE REMOVABLE PARTITION HAS
BEEN PUT BACK IN ITS PROPER
LOCATION.

DON’T USE ANY CLEANING AGENT
THAT CONTAINS ANY SULFAMIC
AGENT OR ANY C

HLORIDE,INCLUDING
HYDROCHLORIC ACID (HCL). TO
CHECK FOR CHLORIDE CONTENT SEE
ANY MATERIAL SAFETY DATA SHEETS
PROVIDED BY THE CLEANING AGENT
MANUFACTURER.

OM-SSB-E 11

WARNING! ALLOW THE STEAMER TO COOL
COMPLETELY BEFORE CLEANING. HOT
SURFACES CAN CAUSE SEVERE BURNS.

CLEANING STEPS:

STEP 1 - Press OFF switch to turn steamer

OFF and open steamer door.

STEP 2 - CAUTION: allow the steamer to cool
completely before cleaning.

STEP 3 - Remove steam lid by grasping the two tabs
located on the lid front and sliding pan forward.

STEP 4 - Remove left pan rack by lifting rack up and
pulling away from cavity wall.

STEP 5 - Remove right fan shroud and rack assembly
by lifting rack up and pulling away from cavity wall.

STEP 6 - Clean steam lid, left pan rack and rack/
shroud assembly to remove food soils. These three
parts may be cleaned in a dishwasher.

STEP 7 - Use a mild detergent to wipe down the entire
steamer cavity to remove food and scale particles.
Carefully clean float probes if food residue or loose
scale is present. A thin layer of tightly bound scale
is normal and will not affect steamer performance. If
scale is excessive, then refer to deliming instructions
below.

S

STEP 8 - Remove drain strainer and clean thoroughly

to remove any build-up of debris.

TEP 9 - Replace pan racks and steam lid. Steamer

is now cleaned and ready to use.

DELIMING INSTRUCTIONS:

• When using Groen Boilerless Water Filtration

System use vinegar as a deliming agent.

• Groen approved delimer may be used to

remove excessive scale build-up.

STEP 1 - After following all cleaning steps 1 through
7 listed above, turn steamer on and allow water to
enter steamer cavity.

STEP 2 - Pour 1 cup of vinegar or delimer into
steamer cavity and shut door.

STEP 3 - Set steamer timer to 30 minutes and allow
steam cleaning to occur.

STEP 4 - After 30 minutes cleaning cycle is complete,
turn steamer OFF and allow to cool completely.

STEP 5 - Open steamer door and wipe down the
entire steamer cavity to remove loosened scale
particles. Carefully clean float probes if loose scale
is present.

STEP 6 -Replace pan racks and steam lid. Steamer
is now cleaned and ready to use.

FAILURE TO CLEAN THE STEAMER AS
SPECIFIED COULD NEGATIVELY IMPACT
THE PERFORMANCE OF THE STEAMER.

Low Water Float
(swings up)

High Water Float

(swings down)

Strainer

12 OM-SSB-E

OM-SSB-3E/5E/10EF

If steam or condensate is seen leaking from around
the door, take the following steps:

1. Check the door gasket. Replace it if it is cracked
or split.

2. Inspect the cooking chamber drain to be sure it
is not blocked.

3. Adjust the door latch pin to allow for changes
that might occur as the gasket ages.

a. Loosen the lock nut at the base of the latch

pin, then turn the latch pin 1/4 turn clockwise,
and tighten the lock nut.

b. After adjustment, run the unit to test for further

steam leakage.

c. If there is still leakage, repeat the adjustment

d. Continue adjusting the pin clockwise until

the door fits tightly enough to prevent
leakage. The hinge may also be adjusted.

Your Groen SmartSteam100 Boilerless Steamer is designed to operate smoothly and efficiently if properly maintained.
However, the following is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside
the service panel. If an item on the check list is marked with (*), it means that the work should be done by a Groen
Authorized Service Agent.

SYMPTOM WHO WHAT TO CHECK

1. Fault Display 1 or 2 User a. Clean floats in unit / Check float probe orientation
b. Be sure water supply is adequate to run steamer(s)

during normal operation.

2. No power. User a. Check wall circuit breaker.
b. Disconnect power, then check fuses inside steamer. *
c. Call service technician.

c. Call service technician.

3. Unit overfills with User a. Clean floats in unit / Check float probe orientation.

water at start up. b. Clean drain strainer.

4. Steamer does not fill User a. Is the ON switch depressed?

with water. b. Is the water supply connected?

c. Is the water turned on?
d. Is the water supply hose kinked or obstructed?
e. Check for low water pressure (less than 30 PSI) or low water

flow (less than 1.5 gpm).

f. Is the screen at the water connection clogged?

5. “Door” Shown in Time

Display Window

User a. Is the steamer door securely closed?

6. No steam. User a. Is the ON switch depressed?
b. Is the water supply connected?
c. Is the water turned on?
d. Is steamer door completely closed?

7. Fault Display 7 User a. The component cooling fan may not be operating.

The display may come on for several minutes during
normal operation. If it stays on for more than 30 minutes,
call service technician. Unit may be used for cooking,
while waiting for service.

Maintenance

Troubleshooting

The SmartSteam100 Boilerless Steamer

is designed for
minimum maintenance and no user adjustments
should be necessary. Certain parts may need
replacement after prolonged use. If there is a need
for service, only Groen Authorized Service Agents
should perform the work.

OM-SSB-E 13

8. Any unusual User a. Press OFF switch to turn steamer off. Momentarily turn
operation. circuit breaker off and then turn unit back on.

9. Door pops open. User a. Ensure drain and vent are not plugged. No more than two

units should be attached to a single drain line.
b. Check door pin adjustment per above.
c. Call service technician.

10. Fault Display 6 User a. Wait 30 minutes for unit to cool down.
b. Call service technician.

OM-SSB-3E/5E/10EF

14 OM-SSB-E

PARTS LIST – SSB-3E/5E/1OEF

OM-SSB-E 15

PARTS LIST – SSB-3E/5E/1OEF

16 OM-SSB-E

PARTS LIST – SSB-3E/5E/1OEF

OM-SSB-E 17

PARTS LIST – SSB-3E/5E/1OEF

18 OM-SSB-E

PARTS LIST – SSB-3E/5E/1OEF

OM-SSB-E 19

PARTS LIST – SSB-3E/5E/1OEF

To order parts, contact your Groen Authorized Service Agent. Supply the model designation, serial
number, part description, part number, quantity, and when applicable, voltage and phase.

Key Description Part No.

1 Terminal Block 070185
2 Capacitor, 3MF 096813
3 Transformer 208/240v Primary/ 121716
24v secondary, 75VA
4 Contactor 145081
5 Fuseholder 096809
6 Fuse 119823
7 Ground Terminal (3E/5E) 106412
Ground Terminal (10E) 129714
8 Terminal Block (3E/5E) 003888
Terminal Block (10E) 002577
9 Water Valve 071235

 10 MufnFan 153505

11 Drain Box (3E/5E) 150659
Drain Box (10E) 150661
12 Hi-Limit 144484
13 Thermostat (drain box) 145248
14 Drain Valve 071234
15A Condensate Cup 150628
15B Gasket, condensate cup 142613
16 Ready Thermostat 147285
17 Water Level Probe (Serial Number 142689
MSA and MSB)
Float Probe (Serial Number 149880
MSC and Following)
18 Door Switch 096857
19 Power Switch 160920
20 Door Assembly, Complete (3G) 130858
Door Assembly, Complete (5G) 125922
Door Assembly, Complete (10G) 143874
21 Knob 160921
22 Control Board 160648
23 Tooroid (480V only) 119833
24 Motor Assembly 146880
25 Relay Board 160649
26 Element 208v 1000w (3E/5E) 148553
Element 240v 1000w (3E/5E) 148554
Element 277v 1000w (3E/5E) 148552
Element 208v 1000w (10E) 148444
Element 240v 1000w (10E) 148551
Element 277v 1000w (10E) 148443
27 Top Panel (3E/5E) 150637
Top Panel (10E) 149444

Key Description Part No.

28 Front Panel Overlay (3E) 153015
Front Panel Overlay (5E/10E) 153472
29 Door Latch Pin 078914
30 Door Pin Lock Nut 003823
31 Steam Lid (3E/5E) 149299
Steam Lid (10E) 149452
32 Cavity Fan 096790
33 Left Pan Rack (3E) 149883
Left Pan Rack (5E) 149872
Left Pan Rack (10E) 145642
34 Door Handle 129723
35 Door Gasket (3E) 124849
Door Gasket (5E) 125907
Door Gasket (10E) 143879
36 Terminal Block 480v Only (10E) 003888
x Motor Shaft Seal 096868
x Blower Cover (3E) 149387
Blower Cover (5E) 149313
Blower Cover (10E) 149451
x Right Pan Rack (3E) 141571
Right Pan Rack (5E) 140157
Right Pan Rack (10E) 145721
x Drip Tray (3E/5E) 094151
Drip Tray (10E) 145520
x Left Side Panel (3E) 149229
Left Side Panel (5E) 149233
Left Side Panel (10E) 149446
x Right Side Panel (3E) 149231
Right Side Panel (5E) 149235
Right Side Panel (10E) 149448
x Flow Reducer, Condensate 147371
x Flow Reducer, Fill 144481
x Harness, Control To Relay 160884
Board SSB
x Harness, SSB Rear (3E/5E) 160883
x Harness, SSB Low Voltage (3E/5E) 160880
x Harness, SSB Foward (3E/5E) 160882
x Harness,
x Harness, SSB High Voltage 153486
x Jumper, Voltage Select 123124
x Harness, SSB-10E Low Voltage 153841
x Harness, SSB-10E Forward 153842
x Harness, SSB-10E Rear 153843
x Harness, Steamer 480v only 153118

Steamer High Voltage (3E/5E)

160874

x- Item not depicted/called out in drawing or photograph

20 OM-SSB-E

WIRING DIAGRAM – SSB-3E/5E/1OEF

OM-SSB-E 21

WIRING DIAGRAM – SSB-3E/5E/1OEF

22 OM-SSB-E

OM-SSB-3E/5E/10EF

Date Maintenance Performed Performed by

Service Log

Model No. ___________________________ Purchased From ______________________

Serial No. ___________________________ Location _____________________________

Date Purchased_______________________ Date Installed_________________________

Purchase Order No.____________________ For Service Call _______________________

OM-SSB-E 23

OM-SSB-3E/5E/10EF

GROEN LIMITED WARRANTY TO COMMERCIAL PURCHASE*
(U.S. & Canadian Sales Only)

Groen warrants to original commercial purchaser/users that foodservice equipment manufactured by Groen (“Groen

Equipment”) other than CapKold foodservice equipment, shall be free from defects in material and workmanship for (i)

2000 actual operating hours (provided that such equipment has a device that has recorded actual operating hours since

the installation of such equipment), (ii) twelve (12) months from the date of installation or (iii) fifteen (15) months from the

date of shipment from Groen, whichever firs occurs (the “Warranty Period”), in accordance witht he following terms and

conditions:

I. This warranty is limited to replacement parts and related labor for Groen Equipment located at its original place of

installation in the United States and Canada.

II. Damage to Groen Equipment that occurs during shipment must be reported to the carrier and is not covered under

this warranty. The reporting of any damage during shipment is the sole responsibility of the commercial purchaser/user of

such Groen Equipment.

III. For Groen Convection Combo™ Steamer-Ovens, HyPerSteam™ Convection Steamers and HyPlus™ Pressureless

Steamers, Groen further warrants to the original commercial purchaser/usersof such Groen Equipment that the atmospheric

steam generators or boilers contained in such Groen Equipment shall be free from defects in material and workmanship

for (i) 4000 actual operating hours (provided that such equipment has a device that has recorded actual operating hours

since since the installation of such equipment), (ii) twenty-four (24) months from the date of installation or (iii) twenty-seen

(27) months from date of shipment from Groen, whichever first occurs, provided that: (a) the original purchaser/user shall

have also purchased and installed a Groen PureSteem™ Water Treatment System for use in connection with such Groen

Convection Combo Steamer-Oven, HyPerSteam Convection Steamer or HyPlus Pressureless Steamer on or before teh

date such Groen Equipment was installed, (b) the original purchaser/user has continuously used such Water Treatment

System in connection with such Groen Equipment from the date of installation, and (c) the commercial purchaser/user

shall have maintained such Water Treatment System in accordance with the maintenance and filter cartridge replacement

recommendations of Groen, and otherwise maintained such Oven or Steamer in accordance with all other operational and

maintenance recommendations of Groen.

IV.

For Groen SmartSteam100™ Boilerless Steamers and Vortex100™ Connectionless Steamers, Groen further warrants to

the original commercial purchaser/users of SmartSteam™ Boilerless Steamers and Vortex™ Connectionless Steamers

shall be free from defects in material and workmanship for (i) 4000 actual operating hours (provided that such equipment

has a device that has recorded actual operating hours since the installation of such equipment), (ii) twenty-four (24)

months from the date of installation or (iii) twenty-seven (27) months from the date of shipment from Groen, whichever first

occurs. This warrants Groen Vortex100 Connectionless Steamers that were shipped after March 15, 2004, and SmartSteam100

Boilerless Steamers that were shipped after May 1, 2003.

V. Groen further warrants to the original commercial purchaser/users of Groen Convection Combo Steamer-Ovens

that the electronic relay and control board contained in such Groen Convection Combo Steamer-Oven shall be free from

defects in material and workmanship for (i) 4000 actual operating hours (provided that such equipment has a device that

has recorded actual operating hours since the installation of such equipment), (ii) twenty-four (24) months from the date

of installation or (iii) twenty-seven (27) months from the date of shipment from Groen, whichever first occurs.

24 OM-SSB-E

VI. During the Warranty Period, Groen, directly or through its authorized service representative, will either repair or

replace, at Groen’s sole election, any Groen Equipment determined by Groen to have a defect in material or workmanship.

As to any such warranty service during the Warranty Period, Groen will be responsible for related reasonable labor and

portal to portal transportation expenses (time & mileage) incurred within the United States and Canada.

VII. This warranty does not cover boiler maintenance, calibration, periodic adjustments as specified in operating

instructions or manuals, consumable parts (such as scraper blades, gaskets, packing, etc.), and labor costs incurred

for removal of adjacent equipment or objects to gain access to Groen Equipment. This warranty does not cover defects

caused by improper installation, abuse, careless operation, or improper maintenance of Groen Equipment. This warranty

does not cover damage to Groen Equipment caused by poor water quality or improper boiler maintenance.

VIII. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE, EACH

OF WHICH IS HEREBY EXPRESSLY DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN

NO EVENT SHALL GROEN BE LIABLE FOR SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES FOR THE

BREACH OR DELAY IN PERFORMANCE OF THIS WARRANTY.

IX. Groen Equipment is for commercial use only. If sold as a component of another (O.E.M.) manufacturer’s equipment,

or if used as a consumer product, such Equipment is sold AS IS and without any warranty.

Cost of Extended Coverage.

Limited Extended Warranty Coverage is available on all standard Groen Equipment (other than CapKold

foodservice equipment) covered by the above Groen Limited Warranty. Commercial purchasers/users of Groen Equipment

may elect to extend the standard limited warranty to cover parts, labor and portal to portal transportation costs (time and

mileage) for an additional (i) 2000 actual operating hours, or (ii) twelve (12) month period, or for an additional (i) 4000

actual operating hours, or (ii) twenty four (24) month period, whichever first occurs, in addition to the time period of

the standard limited warranty described above. Limited Extended Warranty Coverage is not available to extend the

supplemental limited warranty for: (a) atmospheric steam generators or boilers contained in Groen Convection Combo

Steamer-Ovens, HyPerSteam Convection Steamers and HyPlus Pressureless Steamers, or (b) electronic relay and

control boards contained in Groen Convection Combo Steamer-Ovens, or (c) Groen SmartSteam100 Boilerless Steamers, or

(d) Vortex100 Connectionless Steamers

Five percent (5.0%) of the LIST PRICE of the Groen Equipment to be covered by the Limited Extended Warranty

for each additional twelve (12) months of limited extended warranty coverage. The five percent (5.0%) of the LIST PRICE

charge will be the net invoice amount for each year of Limited Extended Warranty Coverage purchased.

Conditions of Coverage

(1) Limited Extended Warranty Coverage must be purchased at the time the Groen Equipment to be covered is

purchased.

(2) All conditions and limitations on the Standard Limited Warranty Coverage apply to the Limited Extended Warranty

Coverage. See above for details of conditions and limitations on the Standard Warranty Coverage.

Covers Groen Equipment (other than CapKold foodservice equipment and Vortex Connectionless Steamers) ordered

after September 11, 2001.

OM-SSB-E 25

NOTES:

26 OM-SSB-E

NOTES:

OM-SSB-E 27

1055 Mendell Davis Drive s Jackson MS 39272

888-994-7636 s 601-372-3903 s Fax [phone]

groen.com

PART NUMBER 145145, REV. L (1/10)