Groen SSB100-10EF Service Manual

SERVICE MANUAL

IMPORTANT INFORMATION, KEEP FOR OPERATOR

This manual provides information for:

MODELS SSB-3E/5E/10EF,
(2)SSB-3E/5E/10EF,
SSB-3G/5G/10GF,
(2)SSB-3G/5G/10GF

· Self Contained

· Electric or Gas Heated

· Capacity: 3, 5 or 10 Steamer Pans Per Cavity

· Pans: 12” x 20” x 2.5”

Information contained in this document is known to be current and accurate at the time
of printing/creation. Unified Brands recommends referencing our product line websites,
unifiedbrands.net, for the most updated product information and specifications.

PART NUMBER 147423, REV. F (10/07)

1055 Mendell Davis Drive

Jackson, MS 39272

888-994-7636, fax [phone]

groen.com

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CHECKOUT/ERROR CODES

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6.1

6.2

6.3

6.4

6.5

6.6

RELAY BOARD

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DOOR SWITCH

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DOOR GASKET
FLOAT

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GAS CAVITY ASSEMBLY
GAS OVERFLOW & CONDENSATE DRAIN
GAS HARNESSES
GAS HIGH VOLTAGE ASSEMBLY
BURNER ASSEMBLY
ELECTRIC CAVITY ASSEMBLY

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6.7

6.8

6.9

6.10

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ELECTRIC OVERFLOW & CONDENSATE DRAIN
ELECTRIC HARNESSES
ELECTRICAL VOLTAGE ASSEMBLY
ELEMENT BREAKDOWN

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2.1 Controls

Operator controls are on the front right of the unit.

The SmartSteam100 control panels have the following touch pads and
indicator lights:

• The TIME display shows the remaining cooking time. It
displays three dashes in MANUAL mode.

•T

he ON/OFF rocker switch gets the SmartSteam100 ready for

use or shuts it off.

• The READY indicator light indicates the unit has
achieved the ready temperature.

• Hour meter records cumulative hours of operation.

• The FAULT display shows the current fault.

TIME display

TIMER knob

MANUAL button
and indicator

TIMED button
and indicator

STOP button
and indicator

CANCEL button
and indicator

FAULT display

The push button operations:

1. In the STOP mode the steam generator stays at a low boil
or ready temperature.

2. When the TIMED button is pushed , the TIMED light will illuminate

and time can be set by turning the TIMER knob. The unit steams until

the timer counts down to zero and the temperature drops to ready.

At that time the STOP light illuminates and a beeper sounds.

3. When the MANUAL button is pushed, the unit steams continuously.
The MANUAL light will stay illuminated.

4. CANCEL button should be pushed to stop beeping.

READY indicator

ON/OFF
rocker switch

Hour meter

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1.

Press the ON/OFF rocker to the ON position,
“Fi ” is displayed in the TIME display window.
The steam generating reservoir will begin
filling, displaying “Fi ” and “Fi ” as it fills.
After initial fill, the unit will begin draining,
displaying “Fi ”, refill displaying “Fi ”, and
begin heating until the READY light comes
on (about 15-20 minutes).

2. Load food into pans in uniform layers. Pans
should be filled to about the same levels,
and should not be mounded.

3. Open the door and slide the pans onto the
supports. If you will only be steaming one
pan, put it in the middle position. Some
foods will cause foam. When cooking foods
that foam, such as shrimp, put an empty
solid 2 ½ “ deep pan in the bottom slot of the
pan racks.

4. Clo

se the door. When the READY indicator is lit,

take one of the following steps:

WARNING
WHEN YOU OPEN THE DOOR, STAY AWAY
FROM THE STEAM COMING OUT OF THE UNIT.
THE STEAM CAN CAUSE BURNS.

5. To remove pans from cavity, open the door.
Remove the pans from the steamer, using
hot pads or oven mitts to protect your hands
from the hot pans.

6. To shut off the unit, press the ON/OFF rocker
switch to OFF, “FL ” will appear in the TIMER
display. The steam generating reservoir will
begin draining, displaying “FL ” and “FL ” as
it drains and refills to the Hi float twice and finally
drains completely and turns off the display.

! If you want to steam the food for a

certain length of time, push the TIMED button
and set the desired time with the TIMER knob.
The timer will automatically run the steamer
for the set time and then go into STOP. A beeper
will sound. Then push CANCEL to stop beeping.

! If you want to steam continuously, push

MANUAL button. The unit will continue

steaming until stopped.

! Push STOP to stop producing steam.

NOTE:
SmartSteam100, foaming will occur because the
steam lid actually gets so hot that the shrimp will
cook on its surface and the shrimp proteins in the
dripping will foam on the surface of the steam lid.
* To avoid this, use a catch pan to catch shrimp
drippings and proteins to prevent foaming when
cooking a large amount of shrimp.

NOTE: When filling or draining the steam
generating reservoir, “ ” will be displayed
indicating the water level inside the reservoir,
“ ” when the cavity is empty, “ ” when the low
float is satisfied, and “ ” when the hi float is
satisfied.

If a large amount of shrimp is cooked in the

Hi Float
Low Float
Empty

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2.3 Typical Operations

The following is a sequence of events typical to
SmartSteam100 Boilerless Steamers.

1. Cooking Food

To use the steamer, the cavity door is closed, the ON/OFF
rocker switch is set to ON. The unit veries the oats and
drain using the following sequence. The drain valve is
closed and the water enters the steam reservoir to the “ll”
point. When the water level reaches the HIGH level oat,
the water ll valve closes and the drain valve opens until
water drops o the HIGH oat. At this point, the drain
valve closes and the water valve opens to rell the HIGH
oat and the heater will operate. When the water reaches
the HIGH oat, the water ll valve closes – stopping the
entry of water into the steam reservoir.

the beeper.

The STOP button may be pushed at any time to stop the
MANUAL or TIMED modes.

If the door is opened during the cooking process, the door
interlock switch causes power to be removed from the
convection motor. The relay or gas valve opens the circuit
to the source of heat, instantly reducing the heat from the
steam reservoir.

2. Water Entry Into Steam Reservoir

On power up, the boiler goes through a ll/drain diagnos­tic to verify the condition of the water level oat and drain.
If either oat is not responding, a service error is
generated.

A relay (electric) or gas valve (gas) energizes and provides
power to the heating circuit for the steam reservoir. This
heats the steam reservoir to boil the water – creating the
required steam. When the cavity is heated to about 180F,
the READY indicator light comes on – indicating that the
cooking can start. When it is desired to cook food in the
cavity, the pans are inserted into the cavity and the door is
closed.

Heat-up time is about 20 minutes after the ON switch is
pressed, if all of the above conditions are met.

When the MANUAL button is pushed, its light turns on, the
display shows three dashed, and the heater turns on
continuously. This produces full steam.

When the TIMER button is pushed its light turns on, the
display shows time in hours and minutes, the heater turns
on producing full steam, and the timer counts down to
zero. At any time while in timed mode, the timer knob can
be turned to increase or decrease the remaining time.

When the door is open the display shows DOR, the timer
stops counting down, and the heater stops heating. Close
the door to resume timing and heating.

When the timer counts down to zero the display shows
three dashes, the beeper sounds, and the heater cycles on
and o slowly to keep the water temperature just above
the ready temperature. Push the CANCEL button to stop

CAUTION: A scaled reservoir or debris will cause service
errors. When a oat has excessive scale it will not function
properly.

NOTICE: When powered o, the controls empty the
steam reservoir.

The HIGH WATER oat determines if there is a full and
proper level of water in the steam reservoir. If the water
level goes down, the oat is opened by the water level
getting low. This causes the water ll valve for that steam
reservoir to turn on to permit water to enter the steam
reservoir.

Water will continue to enter the steam reservoir until the
level of water is high enough to close the HIGH WATER
oat. This determines that the steam reservoir is full and
then the water supply solenoid valve is turned o
stopping the water ow to the steam reservoir.

When the HIGH WATER oat is open, there is a 3 to 5
second delay before the water ll valve opens. This is to
take into account the rising and lowering of the water
level due to the bubbling action of the boiling water in
the steam reservoir. If the oat is open for more than
approximately 5 seconds, then the water ll valve is
activated.

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A service error is generated when the electronic controls are
blind to the status of the steam reservoir (i.e., oats are not
working) or by a blocked drain. The service error may stop the
machine from running and the service error number will be
displayed in red on the front panel. Service error protects the
steam reservoir from irreparable damage.

A solenoid drain valve is connected to each steam reservoir.
This valve is normally open permitting water from the steam
reservoir to drain out. When the ON switch is pressed, the
steam generator drain valve closes and the steam reservoir
starts to ll until the water level reaches the HIGH WATER oat.

After the reservoir is initially lled and the diagnostic is
complete, the relay (electric) or gas valve (gas) energizes
providing power to the heating circuit. Then the control
monitors the Ready Thermostat and determines when the
cavity is in “ready” condition.

If the Ready Thermostat is at the required temperature and the
STOP light is on, the heater control cycles the heating circuit
power relay or gas valve and maintains the ready condition by
cycling the elements 18 seconds ON, 6 minutes OFF.

If the MANUAL light is on, the heater control continuously turns
on heat to produce steam.

When the OFF switch is pressed, the solenoid valve opens and
drains the water from the steam reservoir. When water is
drained from the steam reservoir, it passes through the drain
box and then into the drain line.

When the unit is turned o by the OFF switch, the system will
drain for 3 minutes then rell to the high oat, drain, rell, and
drain a second time while showing “FL” in the time display. This
is to remove the heat from the reservoir for cleaning and reduce
any possible cavity warping.

* If hot water is exiting, the drain fan thermal switch could close
and energize circuit giving a service error 7.

Below the HIGH WATER FLOAT is the LOW WATER FLOAT. This
oat detects a low level of water in the steam reservoir. Because
prolonged operation with less than the required amount of
water in the steam reservoir could present a dangerous
situation, the action is immediate.

When the LOW water level oat is uncovered,the heater is
turned o.

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PART NUMBER 147423, REV. F (10/07)

To avoid drainage problems,

level the unit front to back,

and pitch it slightly to the front.

Each SmartSteam100 Boilerless Steamer, including

SSB-10E 208 3-PHASE 59 3.5
SSB-10E 240 3-PHASE 51 4.7
SSB-10E 480 3-PHASE 26 18.5

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To avoid drainage problems,

level the unit front to back,

and pitch it slightly to the front.

10G Natural 100,000 4.30” WC 5” WC 14” WC

10G Propane 100,000 10.5” WC 12” WC 14” WC

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PART NUMBER 147423, REV. F (10/07)

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100

18” [451]

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Refer to section 3.3 for proper clearances.

in section 3.3.

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in section 3.2.

PART NUMBER 147423, REV. F (10/07)

If unit has a code, turn o at rocker switch. Open the steamer door.

cleaning. Replace steam lid after cleaning.

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Your SmartSteam100 Boilerless Steamer is now ready to use.

(HCl).

Press OFF to turn the steamer o. Open the door.

WARNING
DO NOT DISASSEMBLE FLOAT PROBES DURING CLEAN­ING, BREAKAGE WILL RESULT. USE HOT WATER TO
WASH OUT PIVOT JOINTS OF FLOAT.

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SmartSteam100 steamers are designed to require only a daily
cleaning of the steamer cavity, pan racks, steam lid and oats to
maintain full performance. Daily cleaning may not be sucient
to control scale build-up, when a SmartSteam100 steamer is
operated in a heavy duty, continuous operation in an area with
extreme hard water.

Press OFF to turn the steamer o. Open the steamer door.

Add 1 cup of delimer/descaler (or vinegar) to the water in
the steam reservoir, push TIMED, and set the timer for 20 minutes.
Close the steamer door.

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PART NUMBER 147423, REV. F (10/07)

PART NUMBER 147423, REV. F (10/07)

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