Grandstream Networks GRP2613 User Manual

Grandstream Networks, Inc.

GRP2612/GRP2612P/GRP2612W

GRP2613 & GRP2614

Carrier-Grade IP Phones

Administration Guide

GRP2612 GRP2613 GRP2614 GRP2612P

GRP2612W

COPYRIGHT

©2019 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.

P a g e | 2

GRP26XX Administration Guide

GNU GPL INFORMATION

GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz

P a g e | 3

GRP26XX Administration Guide

Table of Contents
DOCUMENT PURPOSE .................................................................................................	8
GUI INTERFACE EXAMPLES........................................................................................	9
WELCOME ...................................................................................................................	10
PRODUCT OVERVIEW ................................................................................................	11
Feature Highlights ...................................................................................................................................	11
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Technical Specifications ................................	11
GETTING STARTED.....................................................................................................	16
Equipment Packaging..............................................................................................................................	16
GRP2600 Phone Setup ...........................................................................................................................	17
Using the Phone Stand ........................................................................................................................	17
Using the Slots for Wall Mounting........................................................................................................	17
Connecting the GRP2600 .......................................................................................................................	18
Configuration via Keypad ........................................................................................................................	18
Configuration via Web Browser ...............................................................................................................	26
Saving Configuration Changes................................................................................................................	27
Rebooting from Remote Locations ..........................................................................................................	27
CONFIGURATION GUIDE ............................................................................................	28
Definitions ................................................................................................................................................	28
Status Page Definitions ...........................................................................................................................	28
Account Page Definitions ........................................................................................................................	30
Settings Page Definitions ........................................................................................................................	45
Network Page Definitions ........................................................................................................................	73
Maintenance Page Definitions.................................................................................................................	78
Directory Page Definitions .......................................................................................................................	84
BLF LED PATTERNS ...................................................................................................	88
NAT SETTINGS ............................................................................................................	90
	P a g e | 4
GRP26XX Administration Guide

BLUETOOTH (AVAILABLE ON GRP2614 ONLY)	....................................................... 91
PACKET CAPTURE .....................................................................................................	92
OUTBOUND NOTIFICATION SUPPORT .....................................................................	93
UPGRADING AND PROVISIONING ..........................................................................	105
Upgrade via Keypad Menu ....................................................................................................................	105
Shortcut of Upgrade and Provision via Keypad Menu ..........................................................................	105
Upgrade via Web GUI ...........................................................................................................................	105
No Local TFTP/FTP/HTTP Servers.......................................................................................................	106
Configuration File Download .................................................................................................................	106
No Touch Provisioning...........................................................................................................................	109
GRP2600 TOOLS .......................................................................................................	110
RESTORE FACTORY DEFAULT SETTING ................................................................	111
Restore to factory using hard keys .........................................................................................................	111
Restore to factory using LCD menu ......................................................................................................	112
EXPERIENCING GRP2600 ........................................................................................	113

P a g e | 5

GRP26XX Administration Guide

Table of Tables
Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance	........................... 11
Table 2: GRP2612/GRP2612P/GRP2612W Technical Specifications ........................................................	12
Table 3: GRP2613 Technical Specifications ...............................................................................................	13
Table 4: GRP2614 Technical Specifications ...............................................................................................	14
Table 5: Equipment Packaging ...................................................................................................................	16
Table 6: Configuration Menu .......................................................................................................................	19
Table 7: Status Page Definitions .................................................................................................................	28
Table 8: Account Page Definitions ..............................................................................................................	30
Table 9: Settings Page Definitions ..............................................................................................................	45
Table 10: Network Page Definitions ............................................................................................................	73
Table 11 : Maintenance Page Definitions ....................................................................................................	78
Table 12: BLF LED Patterns........................................................................................................................	88
Table 13: Action URL - Supported Events...................................................................................................	93
Table 14: Action URL - Supported Dynamic Variables ................................................................................	94
Table 15: Action URL Parameters P-values ................................................................................................	95
Table 16: Action URL – Add Destination Settings .......................................................................................	97
Table 17: Action URL - Destination P-values ..............................................................................................	97
Table 18: Action URL – Notification Options ...............................................................................................	98
Table 19: Action URL Notification – Events and Dynamic Attributes ..........................................................	99
Table 20: Action URL Notification P-values...............................................................................................	103

P a g e | 6

GRP26XX Administration Guide

Table of Figures
Figure 1: GRP2600 Package Content ........................................................................................................	16
Figure 2: Phone Stand and Mounting Slots on the GRP2600. ...................................................................	17
Figure 3: Tab on the Handset Cradle ..........................................................................................................	17
Figure 4: GRP2600 Back / Side View .........................................................................................................	18
Figure 5: Packet Capture in Idle .................................................................................................................	92
Figure 6: Packet Capture when running .....................................................................................................	92
Figure 7: Action URL Settings Page............................................................................................................	94
Figure 8: Action URL Packet .......................................................................................................................	95
Figure 9: Action URL - Add Destination.......................................................................................................	96
Figure 10: Action URL - Add Notification.....................................................................................................	98
Figure 11: Config File Download ...............................................................................................................	107
Figure 12: Certificates Files Download .....................................................................................................	108
Figure 13: GRP2600 tools.........................................................................................................................	110
Figure 14 : Confirmation for Factory Reset ................................................................................................	111
Figure 15 : GRP2600 LCD - Confirm Factory Reset ................................................................................	112

P a g e | 7

GRP26XX Administration Guide

DOCUMENT PURPOSE

This document describes how to configure GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators.

To learn the basic functions of GRP2612 / GRP2612P / GRP2612W / GRP2613 / GRP2614, please visit http://www.grandstream.com/support to download the latest “GRP2612 / GRP2612P / GRP2612W / GRP2613 / GRP2614 User Guide”.

This guide covers the following topics:

•Product Overview

•Configuration Guide

•Upgrading and Provisioning

•Restore Factory Default Settings

•Experiencing GRP2600

P a g e | 8

GRP26XX Administration Guide

GUI INTERFACE EXAMPLES

http://www.grandstream.com/sites/default/files/Resources/GRP2600_web_gui.zip

1.Screenshot of Login Page

2.Screenshots of Status Pages

3.Screenshots of Accounts Pages

4.Screenshots of Settings Pages

5.Screenshots of Network Pages

6.Screenshots of Maintenance Pages

7.Screenshots of Phonebook Pages

P a g e | 9

GRP26XX Administration Guide

WELCOME

Thank you for purchasing Grandstream GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 CarrierGrade IP Phones.

GRP2612/GRP2612P/GRP2612W is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys), 2.4” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 100M network ports, integrated PoE (GRP2612P & GRP2612W only), integrated dual-band WiFi (GRP2612W only), 3-way conference, and Electronic Hook Switch (EHS).

GRP2613 is featuring 6 dual-color line keys (can be digitally programmed as up to 24 provisionable BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 1000M network ports, integrated PoE, 3-way conference, and Electronic Hook Switch (EHS).

GRP2614 is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 2.4”

(320x240) additional screen dedicated to up to 24 multi-purpose keys, 1000M network ports, integrated PoE, Wi-Fi and Bluetooth support, 3-way conference and Electronic Hook Switch (EHS).

The GRP2600 series deliver superior HD audio quality, rich and leading-edge telephony features, protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. GRP2600 series is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance.

P a g e | 10

GRP26XX Administration Guide

PRODUCT OVERVIEW

Feature Highlights

The following table contains the major features of the GRP2600 phones:

Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance

						 4 dual-color line keys that can be digitally
							programmed as up to 16 provisionable
			GRP2612				BLF/fast-dial keys.
			GRP2612P				2.4 inch (320x240) TFT color LCD
			GRP2612W				4 programmable Softkeys
							3-way conference
						 Wi-Fi support (GRP2612W only)
						 6 dual-color line keys that can be digitally
							programmed as up to 24 provisionable
			GRP2613				BLF/fast-dial keys.
						 2.8 inch (320x240) TFT color LCD
							4 programmable Softkeys
							3-way conference
						 4 dual-color line keys that can be digitally
							programmed as up to 16 provisionable
							BLF/fast-dial keys.
			GRP2614			 2.8 inch (320x240) TFT color LCD
							5 programmable Softkeys
							Bluetooth V2.1
							3-way conference
						 Wi-Fi support

GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Technical

Specifications

The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the GRP2600 series.

P a g e | 11

GRP26XX Administration Guide

			Table 2: GRP2612/GRP2612P/GRP2612W Technical Specifications
							SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
		Protocols/Standards					DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
							STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
		Network Interfaces					Dual switched auto-sensing 10/100 Mbps Ethernet ports, with integrated PoE
							(only GRP2612P/GRP2612W)
		Graphic Display					2.4 inch (320x240) TFT color LCD
							4 line keys with up to 4 SIP accounts, 4 programmable contexts sensitive
		Feature Keys					Softkeys, 5 navigation/menu keys, 9 dedicated function keys for: MESSAGE (with
							LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL,
							SPEAKERPHONE, VOLUME+, VOLUME-
		Voice Codec					Support for G.729A/B, G723.1, G.711µ/a-law, G.726, G.722 (wide-band), ILBC,
							OPUS and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
		Auxiliary Ports					RJ9 headset jack (allowing EHS with Plantronics headsets)
							Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
							appearance (SCA), bridged-line-appearance (BLA), downloadable phonebook
		Telephony Features					(XML, LDAP, up to 500 items), call waiting, call log (up to 500 records),
							customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
							plan, hot desking, personalized music ringtones and music on hold, server
							redundancy and fail-over
		Sample Applications					Weather
		HD audio					Yes, both on handset and full-duplex handsfree speakerphone
		Base Stand					Yes, allow 2 angle positions
		Wall Mountable					Yes
		QoS					Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
							User and administrator level passwords, MD5 and MD5-sess based
		Security					authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
							access control
							English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
		Multi-language					Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
							Spanish, Turkish
		Upgrade/Provisioning					Firmware upgrade via TFTP/FTP/FTPSHTTP/HTTPS, mass provisioning using
							TR-069 or encrypted XML configuration file
		Power & Green					Universal power adapter included: Input:100-240 VAC; Output: +5VDC, 0.5A;
		Energy Efficiency					Integrated Power-over-Ethernet (802.3af)
		Temperature and					32-104 / 0 40 , 10-90% (noncondensing)
		Humidity
		Package Content					GRP2612/GRP2612P/GRP2612W phone, handset with cord, base stand,
							universal power supply (except GRP2612P), network cable, Quick Installation
							P a g e | 12

GRP26XX Administration Guide

					Guide
		Compliance			FCC Part15 Class B, EN55032 ClassB, EN61000-3-2, EN61000-3-3, EN55035,
					EN60950-1, AS/NZS CISPR32 Class B

						Table 3: GRP2613 Technical Specifications
						SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
		Protocols/Standards				DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS NTP,
						STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
		Network Interfaces				Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated
						PoE
		Graphic Display				2.8 inch (320x240) TFT color LCD
						4 line keys with up to 4 SIP accounts, 5 navigation/menu keys, 9 dedicated
		Feature Keys				function keys for: MESSAGE (with LED indicator), TRANSFER, HOLD,
						HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
		Voice Codec				Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS,
						iLBC and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
		Auxiliary Ports				RJ9 headset jack (allowing EHS with Plantronics headsets).
						Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
						appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
		Telephony Features				(XML, LDAP, up to 500 items), call waiting, call log (up to 500 records),
						customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
						plan, hot desking, personalized music ringtones and music on hold, server
						redundancy and fail-over
		Sample Applications				Weather
		HD audio				Yes, both on handset and full-duplex handsfree speakerphone
		Base Stand				Yes, allow 2 angle positions
		Wall Mountable				Yes
		QoS				Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
						User and administrator level passwords, MD5 and MD5-sess based
		Security				authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
						access control
						English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
		Multi-language				Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
						Spanish, Turkish
		Upgrade/Provisioning				Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
						TR-069 or encrypted XML configuration file
		Power & Green				Universal power adapter included: Input:100-240 VAC; Output: +5VDC, 0.5A;
						Integrated Power-over-Ethernet (802.3af)
		Energy Efficiency
						Max power consumption 6W.
						P a g e | 13
						GRP26XX Administration Guide

Temperature and

32-104 / 0 40 , 10-90% (noncondensing)

Humidity

Package Content

GRP2613 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide

Compliance

FCC Part15 Class B, EN55032 ClassB, EN61000-3-2, EN61000-3-3, EN55035, EN60950-1, AS/NZS CISPR32 Class B

Table 4: GRP2614 Technical Specifications

Protocols/Standards

Network Interfaces

Graphic Display

Bluetooth

Wi-Fi

Feature Keys

Voice Codec

Auxiliary Ports

Telephony Features

Sample Applications HD audio

Base Stand

Wall Mountable

QoS

Security

SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6

Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated PoE

2.8 inch (320x240) TFT color LCD – 2.4 inch MPK color LCD

Yes, Bluetooth 5

Yes, dual-band

6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with dual-color LED, 5 programmable contexts sensitive Softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-

Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

RJ9 headset jack (allowing EHS with Plantronics headsets).

Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call- appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 2000 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking, personalized music ringtones and music on hold, server redundancy and fail-over

Weather

Yes, both on handset and full-duplex handsfree speakerphone

Yes, allow 2 angle positions

Yes

Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

User and administrator level passwords, MD5 & MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control

P a g e | 14

GRP26XX Administration Guide

English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Multi-language Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,

Spanish, Turkish

Upgrade/Provisioning

Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file

Power & Green

Universal power adapter included: Input:100-240V; Output: +12V, 0.5A;

Energy Efficiency

Integrated Power-over-Ethernet (802.3af)

Max power consumption: 6W

Temperature and

32-104 / 0 40 , 10-90% (noncondensing)

Humidity

Package Content

GRP2614 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide

Compliance

FCC Part15 Class B, EN55032 ClassB, EN61000-3-2, EN61000-3-3, EN55035, EN60950-1, AS/NZS CISPR32 Class B

P a g e | 15

GRP26XX Administration Guide

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GRP2600 phone.

Equipment Packaging

Table 5: Equipment Packaging

GRP2600

•1 x GRP2600 Main Case.

•1 x Handset.

•1 x Phone Stand.

•1 x Ethernet Cable.

•1 x Power Adapter.

•1 x Phone cord.

•1 x Quick Installation Guide.

•1 x GPL License.

Figure 1: GRP2600 Package Content

Note: Check the package before installation. If you find anything missing, contact your system administrator.

P a g e | 16

GRP26XX Administration Guide

GRP2600 Phone Setup

The GRP2600 phones can be installed on the desktop using the phone stand or attached on the wall using the slots for wall mounting.

Slot for the wall

mount spacers

and phone stand

Figure 2: Phone Stand and Mounting Slots on the GRP2600.

Using the Phone Stand

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

Using the Slots for Wall Mounting

1.Attach the wall mount spacers to the slot for wall mount spacers on the back of the phone.

2.Attach the phone to the wall via the wall mount hole.

3.Pull out the tab from the handset cradle (See figure below).

4.Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (See figure below).

Figure 3: Tab on the Handset Cradle

P a g e | 17

GRP26XX Administration Guide

Connecting the GRP2600

To setup the GRP2600, follow the steps below:

1.Connect the handset and main phone case with the phone cord.

2.Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.

3.Connect the PSU output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 2, this step could be skipped.

4.The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.

5.Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Figure 4: GRP2600 Back / Side View

Configuration via Keypad

To configure the LCD menu using phone’s keypad, follow the instructions below:

•Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu.

•Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu options.

•Enter/Confirm selection. Press the round MENU button or “Select” Softkey to enter the selected option.

•Exit. Press “Exit” Softkey to exit to the previous menu.

•Return to Home page.

In the Main menu, press Home Softkey to return home screen.

In sub menu, press and hold “Exit” Softkey until Exit Softkey changes to Home Softkey, then release the Softkey.

•The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the MENU mode if left idle for more than 60 seconds.

P a g e | 18

GRP26XX Administration Guide

•When the phone is in idle, pressing the UP-navigation key can see phone’s IP address, IP setting, MAC address and software address.

The MENU options are listed in the following table.

						Table 6: Configuration Menu
	Call History				Displays Local call logs:
						All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls
					Displays account status, network status, software version number and Hardware
					•	Account status.
					•	Network status.
					Press to enter the sub menu for MAC address, IP setting information
					(DHCP/Static IP/PPPoE), Ipv4 address, Ipv6 address, Subnet Mask, Gateway
	Status				and DNS server.
					•	System Information
					Press to enter the sub menu for Hardware version, P/N number. Boot, Core,
					Base, Prog version and IP Geographic Information.
					•	Provider Status
					Shows the provider’s status based on the Special Feature set on each account.
					It provides also functions related to that specific provider.
					Contacts sub menu includes the following options:
					•	Local Phonebook
					•	Local Group
	Contacts				•	LDAP Directory
					Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and
					Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options
					here, download phonebook XML to the phone and search phonebook/LDAP
					directory.
					Message sub menu include the following options:
					•	Instant Message
	Messages				Displays received instant messages;
					•	Voice Mails
					Displays voicemail message information in the format below: new messages/all
					messages (urgent messages/all urgent messages).
	Preference				Preference sub menu includes the following options:
						• Do Not Disturb
						P a g e | 19
						GRP26XX Administration Guide

Enables/disables Do Not Disturb on the phone.

•Keypad Lock

Turns on/off keypad lock feature and configures keypad lock password. The default keypad lock password is null. If user enabled Star Key lock without configuring password, user can unlock keypad by holding * key 4 seconds and pressing “OK” button.

•Sounds

o Ring Tone

Configures different ring tones for incoming call.

o Ring Volume

Adjusts ring volume by pressing left/right arrow key.

•Appearance

o Active LCD Brightness

Adjusts active LCD brightness by pressing left/right arrow key

o Idle LCD Brightness

Adjusts idle LCD brightness by pressing left/right arrow key

o Active LCD Timeout

Adjusts the minute of active backlight timeout.

o Screensaver

Enables/Disables Screensaver

o Screensaver Timeout

Configures the minutes of idle before the screensaver activates. Valid range is 3 to 6.

• MPK LCD Settings (Available on GRP2614 only)

o MPK LCD Display Order

Choose MPK LCD Display Order whether to be Sequential or Alternating

o Display Contact on MPK LCD

Enable / Disable Display Contact on MPK Order

•Language and Input

o Display Language

Selects the language to be displayed on the phone’s LCD. Users could select Automatic for local language based on IP location if available. By default, it is Auto.

o Default Input Selection

Selects the Input mode from Multi-Tap and Shiftable. By default, it is

P a g e | 20

GRP26XX Administration Guide

Multi-Tap.

Multi-Tap: User may tap the same key multiple times to switch to the desired character.

Shiftable: After pressing the number button, user will see the IDs of the characters that matching to the button. User can select the desired character by entering the corresponding ID on keypad.

•Date Time

o Allow DHCP Option 42 to override NTP server

o Allow DHCP Option 2 to override Time Zone setting o Time Settings

It is used to configure date and time on the phone.

•Weather Update

o Enable Weather Update

Choose MPK LCD Display Order whether to be Sequential or

Alternating

o Update Interval

Specifies weather update interval (in minutes). Default value is 15 minutes.

						o	Degree Unit
						Specifies the degree unit for the weather information to display on the
						phone. User could choose Fahrenheit, Celsius, or Auto to display the
						degree unit. The default setting is “Auto”.
						o	City Code
						Configures weather city code for the phone to look up the weather
						information. The default setting is “Automatic” and the weather
						information will be obtained based on the IP location of the phone if
						available. Otherwise, select the self-defined city code to manually
						chose the wanted city.
						• Search Mode
						Specifies the phonebook search mode to QuickMatch or
						ExactMatch. By default, it is QuickMatch.
					Phone sub menu includes the following options:
					•	SIP
	Phone				Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password,
					SIP Transport and Audio information to register SIP account on the phone.
					•	Call Features
					Configures call forward features for Forward All, Forward Busy, Forward No
							P a g e | 21
						GRP26XX Administration Guide

Answer and No Answer Timeout.

System sub menu includes the following options:

•Network

o Internet Protocol

Selects Prefer IPv4 / Prefer Ipv6 / IPv4 only or IPv6 only. The default setting is “Prefer IPv4”.

o IP Setting

Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account

ID and password; Configures static IP address, Netmask, Gateway,

DNS Server 1 and DNS Server 2.

o Wi-Fi Settings (GRP2612W & GRP2614 only)

Enables/disables Wi-Fi, scan available Wi-Fi networks. o 802.1X

Enables/Disables 802.1X mode; Configures 802.1x identity and MD5 password.

o Layer 2 QoS

Configures 802.1Q/VLAN Tag and priority value. Select “Reset VLAN

Config” to reset VLAN configuration.

System

• Bluetooth Settings (GRP2614 only)

o Bluetooth Status

Displays the status of Bluetooth o Bluetooth MAC

Displays the GRP phone’s MAC address o Power

Turns on/off the Bluetooth feature. o Handsfree Mode

Enables/Disables Handsfree mode o Bluetooth Name

Specifies GRP phone name when discovered by other Bluetooth devices.

o Start Scan

Starts to scan other Bluetooth devices around the phone. If found, user could press “Pair” Softkey, and enter Pin code to pair to other Bluetooth devices.

P a g e | 22

GRP26XX Administration Guide

•Web Access

o Web Access Mode o HTTP web port

oHTTPs web port

•Upgrade

oFirmware Server

Configures firmware server for upgrading the phone.

o Config Server

Configures config server for provisioning the phone.

o Upgrade Via

Specifies upgrade/provisioning via TFTP/FTP/FTPS/HTTP/HTTPS.

o Start Provision

Starts Provision immediately.

•Language Download

o Auto Language Download

oLanguage Download

•Factory Functions

oDiagnostic Mode

All LEDs will light up. All keys’ name will display in red on LCD screen before diagnosing. Press any key on the keypad to diagnose the key’s function. When done, the key’s name will display in blue on LCD. Lift and put back the handset to exit diagnostic mode.

o Audio Loopback

Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press “Exit” Softkey to exit audio loopback mode.

o LCD on/off

Selects this option to turn off LCD. Press any button to turn on LCD.

oLCD Diagnostic

Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” Softkey to quit.

P a g e | 23

GRP26XX Administration Guide

oCertificate Verification

This is used to validate certificate chain for the server’s certificate.

•UCM Detect

Detect/connect UCM server to process auto-provision. Manually input the IP and port of the UCM server phone wants to bind with; Or select from the available UCM server in network.

•Authentication

o Admin Password

This is used to change the admin password for Web UI access.

o End User Password

This is used to change end user password for Web UI access.

o Settings

Turns on/off Test Password Strength feature. This will allow only passwords with some constraints to ensure better security.

•Operations

o Factory Reset

It is used to restore the phone to factory default settings.

o Ping and Traceroute

It is used to show the route taken by packets across to an URL.

Reboot		Reboots the phone.

P a g e | 24

GRP26XX Administration Guide

The following picture shows the keypad MENU configuration flow:

MENU

Call History

Status

Contacts

Messages

Preference

Phone

System

Reboot

Local Call Logs

Account Status Network Status System information Provider Status

Local Phonebook

Local Group

LDAP Directory

Instant Messages

Voice Mails

Do Not Disturb

Keypad Lock

Sounds

Appearance

Language and Input

Date Time

Search Mode

SIP

Call Features

Network

Bluetooth (GRP2614 only)

Web Access Upgrade

Language Download Factory Functions UCM Detect Authentication Factory Reset

Enable/Disable

Password

Ring Tone

Ring Volume

Active LCD Brightness

Idle LCD Brightness

Active LCD Timeout

Screensaver

Screensaver Timeout

Display Language

Default Input Selection

Internet Protocol IP Settings

Preferred DNS Server DNS Server 1

DNS Servers 2

Wi-Fi Settings

(GRP2612W & GRP2614 only)

802.1X Layer 2 QoS

Bluetooth status

Bluetooth MAC

Power

Handsfree Mode

Bluetooth Name

Start Scan

Web Access Mode HTTP web port HTTPS web port

Firmware Server

Config Server

Upgrade via

Start Provision

Diagnostic Mode

Audio Loopback LCD on/off

LCD Diagnostic Certificate Verification

P a g e | 25

GRP26XX Administration Guide

Configuration via Web Browser

The GRP2612/GRP2612P/GRP2612W, GRP2613, GRP2614 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. To access the Web GUI:

1.Connect the computer to the same network as the phone.

2.Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state.

3.Open a Web browser on your computer.

4.Enter the phone’s IP address in the address bar of the browser.

5.Enter the administrator’s login and password to access the Web Configuration Menu.

Notes:

•The computer must be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phone connected to. In absence of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone;

•If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU→Status→Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if the phone has IP address 192.168.40.154, please enter “http://192.168.40.154” in the address bar of the browser;

•There are two default passwords for the login page:

User Level		User		Password
End User Level		user		123
				Random password available
Administrator Level		admin		on the sticker at the back of
				the unit.

Web Pages Allowed

Only Status and Basic

Settings

Browse all pages

•When changing any settings, always SUBMIT them by pressing the “Save” or “Save and Apply” button on the bottom of the page. If the change is saved only but not applied, after making all the changes, click on the “APPLY” button on top of the page to submit. After submitting the changes in all the Web GUI pages, reboot the phone to have the changes take effect if necessary (All the options under “Accounts” page and “Phonebook” page do not require reboot. Most of the options under “Settings” page do not require reboot).

P a g e | 26

GRP26XX Administration Guide

Saving Configuration Changes

After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes.

Rebooting from Remote Locations

Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again.

P a g e | 27

GRP26XX Administration Guide

CONFIGURATION GUIDE

Definitions

This section describes the options in the phone’s Web GUI. As mentioned, you can log in as an administrator or an end user.

•Status: Displays the Account status, Network status, and System Info of the phone.

•Account: To configure the SIP account.

•Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web services, XML applications, programmable keys etc.

•Network: To configure network settings.

•Maintenance: To configure web access, upgrading and provisioning, syslog, language settings, TR069, security etc.

•Directory: To manage Phonebook and LDAP.

Status Page Definitions

Table 7: Status Page Definitions

Status → Account Status

					Account index.
	Account				• For GRP2612/GRP2612P/GRP2612W: up to 4 SIP accounts
					• For GRP2613: up to 6 SIP accounts
					• For GRP2614: up to 4 SIP accounts
	SIP User ID				Displays the configured SIP User ID for the account.
	SIP Server				Displays the configured SIP Server address, URL or IP address, and port of
					the SIP server.
	SIP Registration				Displays SIP registration status for the SIP account, it will display Yes/No
					with Green/Red background.
	Status → Network Status
					Global unique ID of device, in HEX format. The MAC address will be used
	MAC Address				for provisioning and can be found on the label coming with original box and
					on the label located on the back of the device.
	IP Setting				The configured address type: DHCP, Static IP or PPPoE.
	Ipv4 Address				The IPv4 address obtained on the phone.
	Ipv6 Address				The IPv6 address obtained on the phone.
					P a g e | 28
					GRP26XX Administration Guide

	OpenVPN® IP				The OpenVPN® IP obtained on the phone.
	Subnet Mask				The subnet mask obtained on the phone.
	Gateway				The gateway address obtained on the phone.
	DNS Server 1				The DNS server address 1 obtained on the phone.
	DNS Server 2				The DNS server address 2 obtained on the phone.
	PPPoE Link Up				PPPoE connection status.
	NAT Type				The type of NAT connection used by the phone.
	NAT Traversal				Display the status of NAT connection for each account on the phone.
	Status → System Info
	Product Model				Product model of the phone.
	Part Number				Product part number.
					• Boot: boot version number;
					• Core: core version number;
					• Base: base version number;
	Software Version				•	Prog: program version number. This is the main firmware release
						number, which is always used for identifying the software system of the
						phone;
					• Locale: locale version number;
					• Recovery: recovery version number.
	IP Geographic				• City: displaying phone location;
					•	Language: displaying language;
	Information
					• Time Zone: displaying time zone;
	System Up Time				System up time since the last reboot.
	System Time				Current system time on the phone system.
	Service Status				GUI and Phone service status.
	System Information				Download system information
	User Space				Shows the percentage of the user space used and the status of the Database
	Core Dump				Shows the status of the core dump and the core dump files generated if any.
					It also gives the ability to generate GUI/Phone core dump files manually.

P a g e | 29

GRP26XX Administration Guide

Status → Programmable Keys Status →Virtual Multi-Purpose Keys

					•	Mode
	VPKs Status				•	Account
					•	Description
					•	Value
	Status → Programmable Keys Status → Multi-Purpose Keys
					•	Mode
	MPKs Status				•	Account
					•	Description
					•	Value
	Status → Programmable Keys Status → Softkeys
					•	Mode
	Softkeys				•	Account
					•	Description
					•	Value

Account Page Definitions

						Table 8: Account Page Definitions
		Account x → General Settings
		Account Active				This field indicates whether the account is active. The default setting is “Yes”.
		Account Name				The name associated with each account to be displayed on the LCD.
		SIP Server				The URL or IP address, and port of the SIP server.
						This is provided by your VoIP service provider (ITSP).
						The URL or IP address, and port of the SIP server. When configured, phone
		Secondary SIP Server				will register to both Primary and Secondary SIP Server. If Primary SIP Server
						is not reachable then the phone will use Secondary SIP Server for phone
						services (including making/receiving calls).
						IP address or Domain name of the Primary Outbound Proxy, Media
						Gateway, or Session Border Controller. It’s used by the phone for Firewall or
		Outbound Proxy				NAT penetration in different network environments.
						If a symmetric NAT is detected, STUN will not work and ONLY an Outbound
						Proxy can provide a solution.
		Backup Outbound				IP address or Domain name of the Secondary Outbound Proxy which will be
		Proxy				used when the primary proxy cannot be connected.
		BLF Server				Optional server used for SUBSCRIBE requests to indicate other extensions
						status on the SIP server.
						P a g e | 30
						GRP26XX Administration Guide