If the telephone is connected to a telephone system, the telephone system can have a
bearing on the telephone functions or block or add to them.
Further information: User guide for the telephone system
This guide is aimed at telephone users.
Information for administrators: wiki.gigasetpro.com
1
Page 4
Keys
10
13
1234
9
12
11
6
7
14
8
5
15
Keys
Overview
p. 15
1Display keysActivate the display key functions p. 7
2Volume keysDepending on the operating mode: Adjust the volume
of the speaker, receiver, headset or ringtone
3Star keyDisplay special characters when inputting text p. 10
Activate/deactivate the ringtone p. 14
4Hash keySwitch text mode (upper/lower case letters, digits) p. 10
Lock/unlock the keypad p. 10
2
Page 5
Keys
5Status LEDStatus display for incoming calls
Flashes:Incoming call
Lights up: Call in progress
6Control keyScroll through lists and entries. In idle status: p. 8
Open the call list p. 19
Open the menu p. 9
Open the directory p. 23
7Do Not Disturb keyActivate/deactivate Do Not Disturb (DND) p. 14
Lights up: "Do Not Disturb" function is activated
8Message CentreOpen call and message lists p. 19
Flashes:New message in the Message Centre
9Consultation call key Initiate/end consultation call; put participant on hold p. 17
10 End/back key Cancel function; p. 9
go back one menu level (press briefly);
return to idle status (press and hold)
11 Conference call keyInitiate conference call p. 17
12 Handsfree keyActivate/deactivate speakers p. 15
Start dialling p. 11
Lights up: Call is being made via the speaker
(handsfree mode)
13 Headset keyMake call via headset p. 13
Start dialling p. 11
Lights up: Call is being made via the headset
14 Mute keyActivate/deactivate microphone (mute) p. 15
Lights up: The microphone is muted
15 MicrophoneMicrophone of the handsfree unit
p. 9
3
Page 6
Connections
123456
Connections
1Expansion module with function keys
2LAN (PoE)
3
4Receiver
5Headset with RJ11 plug
6Power adapter
PC; a PC can also be connected to the telephone instead of to the local network,
the telephone establishes the network connection
4
Page 7
Illustration in the user guide
Icons
Important information regarding function and appropriate handling or functions
that could generate costs.
Prerequisite for carrying out the following action.
Additional helpful information.
Keys
Handsfree keyDo not disturb key
Headset keyMessage key
End/Back key / Volume keys
Conference call keyHash key
Consultation call keyStar key
Mute key – Digit/letter keys
/ Control key rim / centre
OK, Back, Select, Save, . . . Display keys
Illustration in the user guide
Procedures
Example: Setting the display language
¤ . . . use to select Settings OK Language OK . . . use to select
the language Select ( = selected)
StepFollow this procedure
¤Press the centre of the Control key in idle status.
The main menu opens.
¤
¤ OK
¤ Language
¤ OK
Navigate to the icon using the Control key .
Press OK to confirm. The submenu Settings opens.
Select the Language entry using the Control key .
Press OK to confirm. The submenu Language opens.
¤Press the Control key to select the language required.
¤ SelectPress the Display key Select to highlight the entry.
The selected option is indicated with .
5
Page 8
Safety precautions
Safety precautions
Read the safety precautions and the user guide before use.
Comprehensive user guides for all telephones and telephone systems as well as
for accessories can be found online at www.gigasetpro.com
egory. We thereby help to save paper while providing fast access to the complete up-to-date documentation at any time.
Use only the power adapter indicated on the device.
Use only the cable supplied for LAN connection and connect it to the intended ports
only.
Using your telephone may affec t nearby medical equipment. Be aware of the technical
conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product
see "Specifications").
The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.
Do not use the devices in environments with a potential explosion hazard
(e.g., paint shops).
Remove faulty devices from use or have them repaired by our Service team, as these
could interfere with other wireless services. Disconnect the telephone network connector (TNV circuit connector).
in the Support cat-
The device cannot be used in the event of a power failure. It is also not possible to
transmit emergency calls
To connect the phone to the local network and PC only use shielded cables.
6
Page 9
Using the telephone
4
5
2
3
01/04/2016
12:15
415
RedialSelect Line
10 Ben
1
BackOK
Current display key
functions
Display keys
Getting to know your telephone
Display
Display in idle status (example):
Getting to know your telephone
1 Name of the standard connection, possibly abbreviated (is allocated by the
administrator e. g. extension and/or name of the telephone user)
2 Message display:New messages on the answer machine p. 22
Missed calls p. 19
3Display key functions p. 7
4 Status icons p. 45
5 Date and time p. 27
Setting/modifying display colours: p. 30
Setting date and time: p. 27
Activating/deactivating screensaver: p. 37
p. 11
Display keys
The display keys perform a range of functions depending on the operating situation.
7
Page 10
Getting to know your telephone
Control key
The Control key enables you to navigate the menus and input fields, and also
to call up certain functions depending on the situation.
In the description below, the side of the Control key (up, down, right, left) that you have to press
in the different operating situations is marked in black, e. g. for "press right on the Control
key" or for "press the centre of the Control key".
In idle status
Open the main menu
Open the call lists
Open the directory assigned to the keyBriefly press
Open the list of available directories Press and hold
In submenus and lists and selection fields
Select/confirm function
Scroll one line upwards/downwardsBriefly press
Scroll the list upwards/downwardsPress and hold
In input fields
Moves the cursor up/down line by lineBriefly press
Moves the cursor to the left/right one character at a timeBriefly press
Moves the cursor rapidly to the left/rightPress and hold
During a conversation
Open the directoryBriefly press
Open the list of available online directoriesPress and hold
8
Page 11
Getting to know your telephone
Menu
Settings
OKBack
Settings
Date + Time
Audio Settings
OKBack
Menu navigation
The functions of the telephone are displayed in a menu that consists of several levels.
Menu overview p. 44
Main menu
In idle status: Press the centre of the Control key .
The function selected from the display menu is
displayed
Arrows indicate whether there are more menu entries:
with an icon.
above, below, above and below
¤ . . . Use the Control key to select a submenu
¤ Press the Display key OK
or
¤ Press the Control key
Submenus
The functions in the submenus are displayed as lists. The
selected function is highlighted.
¤ . . . Use the Control key to select a function
¤ Press the Display key OK
or
¤ Press the Control key
If not all the functions can be displayed, arrows are shown below.
Displaying more list entries: . . . scroll in the direction of the arrow with the Control key
Returning to the previous menu level
¤ Press the Display key Back
or
¤ press the End key briefly
Returning to idle status
¤ Press and hold the End key
If a key is not pressed, after 3 minutes the display will automatically change to idle
status.
Settings which have not been saved or confirmed are rejected.
¤ Use to select an entry field. A field is activated when the cursor is blinking inside it.
¤ Use to move the position of the cursor.
Correcting incorrect entries
Delete characters to the left of the cursor:
Entering letters/characters
Multiple letters and digits are assigned to each key
betw
een and and the key. As soon
as a key is pressed, the possible characters are displayed
at the bottom of the display.
The selected character is highlighted.
Select letters/digits:
¤ Press the key briefly several times in succession
Switch between lower case, upper case and digit entry mode:
¤ Press the Hash key . . . the mode set is displayed at the bottom on the right
When editing a directory entry, the first letter and each letter following a space is
automatically in upper case.
Entering special characters:
¤ Press the Star key . . . the available special characters are displayed . . . use to
navigate to the character you want OK
Locking/unlocking the keypad
The keypad lock prevents any accidental use of the telephone.
Locking the keypad:
Unlocking the keypad:
Changing the keypad lock PIN with the Web configurator: p. 32
If a call is indicated on the handset, the
accept the call. It then locks again when the call is finished.
It is not possible to call emergency numbers either when ke
10
¤ Press and hold . . . the following icon appears on the
display
¤ Press and hold . . . use to enter the keypad lock PIN
(default setting: 1234) OK
keypad automatically unlocks and you can
ypad lock is activated.
Page 13
Making calls
Making calls
The phone is connected to the LAN.
At least one VoIP connection has been set up and assigned to the telephone.
VoIP connections are set up by the administrator with the Web configurator or
assigned using a PABX.
Up to four VoIP connections (call numbers) can be assigned to the telephone. The first
connection to be set up is the standard send connection. The name of the standard
send connection is displayed in idle status at the top left of the display header
( p. 7).
No connection available: the following icon is shown in the display
Information about the telephone connections and the standard send connection:
Web configurator p. 40
Making a call
¤ . . . use to enter a number lift the handset
or
¤ lift the handset . . . use to enter a number Dial
Calls are initiated via the standard send connection if you do not select another option. To use
another VoIP connection:
¤ Select Line . . . use to select required connection Dial . . . use to enter the
number Dial
Using the speaker to make calls:
Using the headset to make calls:
You can switch over at any time during the conversation.
In the following instructions, the icon also always stands for or .
When entering the call number:
Deleting incorrectly entered numbers to the left of the cursor:
Transferring a number to the local directory:¤ ( p. 23)
Cancel dialling:
Incoming call during number entry:
Accept the call:
Reject the call:
11
¤ End
¤ Accept
¤ Reject
¤ Press the Handsfree key
¤ Press the Headset key
¤
Page 14
Making calls
Dialling from the directory
¤ . . . use to open the directory select entry lift the handset
or
¤ . . . use to select Contacts OK select entry lift the handset
More than one number in the directory entry: . . . use to select a number OK
Dialling from the redial list
The redial list contains the most recently dialled numbers.
¤ In idle status press Redial select entry lift the handset
or
¤ . . . use to open the call lists Outgoing select entry lift the handset
Dialling from a call list
The call lists contain the most recent accepted, outgoing and missed calls ( p. 19). If the
number is saved in the directory, the name is displayed.
¤ . . . use to open the call lists select a list (All, Accepted, Missed, Outgoing)
select entry lift the handset
or
¤ . . . use to select Call Lists select a list OK select an entry
lift the handset
The list of new missed calls can also be opened by pressing the Message key .
Ringback
Asking for a ring back when the line of a participant you have called is busy.
The PABX or the provider supports this function.
Initiating ringback
¤ Ringback . . . the ringback request is registered
When the other participant's line is free, the ringback is initiated. The telephone rings,
Ringback is displayed in the header.
There can be an active ringback on each line.
Cancelling ringback
¤ . . . use to select Select Services OK Cancel Ringback OK
12
Page 15
Making calls
1 IP1
Peter Smith
004989123456789
RejectSilence
)
(
)
(
Anonymous calling
Withhold Calling Line Identification. The number is not shown to the person receiving the call.
The PABX or the provider supports this function.
¤ . . . use to select Select ServicesOKWithhold NumberOK
if necessary, use to select a line Change ( = calls are anonymous)
Incoming calls
An incoming call is indicated by ringing, by a display on the screen and by the flashing Status
LED.
The display shows
• the line on which the call is coming in on
• the caller's name if it has been stored in the
directory
• the caller's number if it has been transmitted
( p. 13)
Accepting the call:
Switching the ringtone off:
¤ lift the handset
¤ Silence
Rejecting the call:
¤ Reject
When a call comes in, the system looks for a matching entry in the local directory. If
the number is not found there, other directories are searched, if any have been
configured.
13
Page 16
Making calls
Protection from incoming calls
Activating/deactivating the ringtone
An incoming call is not signalled by ringing, but is displayed on the screen.
Switching the ringtone on/off: Press and hold the Star
Ringtone is switched off: the follow
Ringtone silencing for anonymous calls: p. 28.
ing icon appears on the display
key
Switching the alert tone (beep) on/off
Switch on an alert tone (beep) instead of the ringtone:
¤ Press and hold the Star key press Beep within 3 seconds . . . the following icon
appears in the status line
Switching off the alert tone: Press and hold the Star key
Switching the "Do not disturb" function on and off
Incoming calls are not signalled.
Switching "Do not disturb" on or off: Press the Do not disturn key
"Do not disturb" is switched on: the Do not disturb key is illuminated, the display shows
"Do not disturb" active
call forwarding: p. 18
Set up
The administrator can create a list of numbers which should never be signalled by the
telephone in the Web configurator.
14
Page 17
Making calls
During a conversation
Changing the volume
Changing the volume of the handset, the handsfree function or the headset during a call.
Louder:Save
Quieter:Save
If there is no input for two seconds, the most recent value is stored automatically.
Permanent volume settings: p. 28.
The volume can be set at 10 levels.
The current setting is displayed.
Muting
Switching off the microphone in the handset, the handsfree facility and the headset. The other
party to the call no longer hears what is being said.
Activating/deactivating the microphone: Press the Mute key
Microphone is switched off: the Mute key is illuminated
Switching the handsfree function on/off
Making calls via the speaker and the microphone of the handsfree function.
Switching on the handsfree function during a call:
¤ Press the Handsfree key Replace handset
Handsfree function is switched on: the key is illuminated
Switching off the handsfree function during a call:
¤ Lift the handset continue the call through the handset
Displaying information
¤ Info . . . Information about the device is displayed ( p. 31)
Ending a call
¤ Replace the handset
15
Page 18
Making calls
On hold: Peter Smith
004989123456789
EndSwap
Call Swap
Talking with several participants on the telephone
Accepting/rejecting Call Waiting
The PABX or the provider supports this function and the function is activated on the
telephone ( p. 34).
Another call comes in during a conversation. The call is signalled in the display and by the Call
Waiting tone. Call Waiting is displayed in the header.
Accepting the call:
¤ Accept . . . the connection to the waiting participant is made. The first participant is put on
hold and hears some on-hold music.
Rejecting the call:
¤ Reject
Permit/prevent Call Waiting
Permit or prevent Call Waiting during a call for all or for certain lines.
¤ . . . use to select Select ServicesOKCall WaitingOK if
necessary, press to select line Change ( = Call Waiting is permitted)
Define settings for Call Waiting with the Web configurator p. 34
Consultation calls
Consulting a second participant during a conversation.
¤ Press the Consultation call key
or
¤ Consult
. . . the first conversation is put on hold
¤ Initiate a consultation call via the keypad or from the directory
. . . when the participant picks up, conduct consultation call
The display shows:
On hold: <N
Ending a consultation call:
umber> or <name in the directory>
¤ End . . . the connection to the participant on hold is reactivated
or
¤ Replace the handset . . . both calls are ended
The call on hold is transferred to the consultation participant.
If the consultation participant does not accept the call: a recall is initiated by the participant
on hold (your telephone rings). If you accept the call, you will be reconnected to the
participant previously on hold.
16
Page 19
Making calls
Peter Smith
004989123456789
End
Conference
Initiating consultation call from the directory
During the conversation:
¤ Press the Control key select entry Options DialOK . . . if necessary,
select the number with OK . . . the first conversation is put on hold, the number is
dialled
or
¤ Consult . . . the first conversation is put on hold Directory select entry Dial . . .
if necessary, use to select the number OK . . . the number is selected
Call swapping
Switch back and forth between two participants. The other call is placed on hold.
¤ Call a second participant during an external conversation (consultation call) or accept a
waiting call . . . use Swap to switch between the participants
Ending the connection to the active participant:
¤ End . . . the connection to the participant on hold is reactivated
Other ways of ending the call-swapping session:
• Replace the handset : The other two participants will be connected to one
another.
• The active participant ends the conversation: The connection to the participant
on hold is reactivated
• The participant on hold ends the conversation: The connection to the active
participant remains active.
Conference call
Speaking to two participants at the same time.
Initiating a conference call during a conversation:
¤ Press the Conference call key call second
participant . . . the conference is established as
soon as the call is accepted
Initiating a conference from call swapping:
¤ Press the Conference call key . . . the active participant and the participant on hold
will be switched into the conference
Ending a conference call:
¤ End or replace the handset . . . the conference ends for all the participants
Transferring a call
Connecting both external participants to one another during call swapping or in an external
consultation call:
¤ Replace the handset . . . the call on hold will be transferred to the active participant.
If the active participant does not accept the call, a recall will be initiated by the participant on
hold.
17
Page 20
Making calls
Call divert
All incoming calls are diverted to another line or a network mailbox. A call divert function can be
configured for every line on the telephone.
The PABX or the provider supports this function.
If ca lls ar e d ive rt ed t o a n a nsw er mac hi ne, it mus t b e s et u p b y th e a dmi ni st rat or w it h
the Web configurator.
Activating call divert:
¤ . . . use to select Select ServicesOKCall DivertOK . . .
if necessary, use to select a connection Change
¤ . . . use to select Phone Number enter number Save
or
¤ . . . use to select Voice MailSave . . . calls are forwarded to the answer machine
assigned to the connection.
In idle status, the active call divert and the destination for the diverted call are shown on the
display
.
Deactivating call divert:
¤ . . . use to select Select ServicesOKCall DivertOK . . .
connections with active call divert are marked with . . . use to select a
connection Change
Specifying different call diverts for engaged numbers or calls which are not picked up
with the Web configurator p. 35
18
Page 21
Call lists
ViewOptions
All Calls
Peter Brown
08901234567890
Today
10:30
The telephone saves different types of calls in lists. The following call lists are available:
All CallsAll outgoing, accepted and missed calls.
Accepted Calls Calls that were accepted.
Missed Calls Calls that were not accepted.
Missed calls that have not yet been viewed can also be accessed via
the Me
If the call list is full, a new entry overwrites the oldest.
Opening the call list
¤ . . . the list All Calls is displayed
or
¤ . . . use to select Call Lists OK use to select list type OK
Information about the calls
• Icon for the call type:
Missed Calls, Accepted Calls,
•Outgoing Calls
Call lists
Caller's number. If the number is saved in the directory, the name is displayed instead.
•
• Date and time of the call
Displaying more information about an entry: View . . . use to scroll through the entry
• Number type (if the caller is entered in the directory): Phone Home, Phone Office,
Phone Mobile
Calling back a caller
¤ . . . use to select entry lift handset . . . the number is dialled
19
Page 22
Call lists
Copying a number to the directory
¤ . . . use to select an entry OptionsSave Number . . . then
Creating a new entry: < New Entry >OK
or
Adding a number to an existing entry: . . . use to select an entry OK
¤ . . . use to select a number category OK . . . use to enter more data for the entry
Save entry: Save
More information about the local directory: p. 23
Deleting entries
Deleting an entry:
¤ . . . use to select an entry OptionsDelete EntryOK
Deleting all the entries in the list currently selected:
¤ Options Delete List OK confirm prompt with Ye s
20
Page 23
Message Centre
01/04/2016
12:15
411
RedialSelect Line
10 Ben
BackOK
Messages
Missed Calls
Voice Mail
11
4
Message Centre
The Message Centre gives you quick access with a single key press to missed calls and voice mails
on an answer machine.
The Message key flashes if there are new messages. A missed call is considered new if it
has been received since the Miss
it has not been listened to.
The administrator can use the Web configurator to specify which types of messages
accessible via the Message Centre.
are
Icons for message types and the number of new
messages are shown in idle status.
New messages:
on a network mailbox ( p. 22)
in the Missed Calls list ( p. 19)
The number displayed indicates the total for all the
connections involved.
Opening the Message Centre:
¤ Press the Message key . . . use to
select the message type (Voice Mail or
Missed Calls) OK
The Voice Mail list is always displayed, when an answer machine is stored in the
telephone, the Missed Calls list only if it contains messages.
ed Calls list was last opened; a voice mail is considered new if
21
Page 24
Voice mails
Voice mails
Managing messages stored in a network mailbox. Every network mailbox accepts incoming calls
on the corresponding VoIP phone number.
The administrator has entered the network mailbox(es) in the telephone with the
Web configurator or there is an answer machine available with the PABX.
Playing back voice mails
¤ Press the Message key OK . . . if n ece ssar y, u se to sele ct t he a nswe r mac hin e
(connection) OK . . . all the voice mails for the connection are displayed use to select
an entry Play . . . the message is played back through the speaker on the telephone
Listening to messages through the handset:
¤ Lift the handset
Ending playback:
An incoming call ends playback.
Editing voice mails
¤ Press the Message key OK . . . if n ece ssar y, u se to sele ct t he a nswe r mac hin e
(connection) OK . . . all voice mails for the connection are displayed select entry . . .
then
Viewing call details:
Deleting the recording:
Deleting all entries:
Transferring the number to the directory:
¤ Press the End Call key or replace the handset
¤ View
¤ Options Delete Entry OK
¤ Options Delete List OK Confirm prompt with Yes
¤ Options Save Number OK create a new entry in the direc-
tory or add the number to an existing entry ( p. 23)
22
Page 25
Directories
ViewOptions
Directory
Brown, Susan
Fischer, Alexander
The options are:
• Local directory
• Company directory ( p. 25)
The local directory is pre-set as a standard directory. That means that it is the directory
that is opened with the Control key and into which entries are copied with the
"Copy to directory" function.
The administrator can make another directory, such as the company directory, the
standard directory.
Local directory
Opening the directory
In idle status:
¤ Press the Control key
or
¤ . . . use to select Contacts OKDirectoryOK
The entries are shown in alphabetical order and are
sorted by last name by default.
Change sort order:
¤ Options Sort by First Name or Sort by Surname
Directories
If an entry does not include a name, the first phone number entered is stored and
displayed as the last name.
23
Page 26
Directories
EditOptions
Susan Brown
1: 004456565656
Displaying a directory entry
¤ . . . use to select an entry View
or
¤ enter the first letter of the name . . . the first entry which starts with that letter is displayed
A directory entry can contain the following information:
• First name and last name: (max. 16 characters
each)
• Up to six phone numbers (max. 32 digits each)
Two numbers can be assigned to the following
categ
ories:
work numbers (PhoneOff
private numbers (Phon
mobile numbers (PhoneMob
ice 1/2)
e Home 1/2)
ile 1/2)
¤ . . . use to scroll through the directory entry
Creating a new entry
¤ Options New Entry . . . use to enter data for the entry and use to move between
the entry fields Save
Creating a new entry with a dialled number:
¤ Enter the number -> Dir< New Entry >OK . . . use to select the number
category OK . . . use to enter more data for the entry Save
Creating a new entry with a number from the call list: p. 20
Information on entering text: p. 10
Changing an entry
¤ . . . use to select an entry View Edit . . . use to select an entry field
if necessary, delete old text, enter new text Save
Adding a number when dialling:
¤ Enter the number -> Dir . . . use to select an entry OK . . . use to se lect the
number category OK Save
Information on entering text: p. 10
24
Page 27
Directories
BackView
Company directory
Abercrombie, Susan
a|
Dialling from the directory
¤ . . . use to select an entry lift the handset
More than one number in the directory entry: . . . use to select a number OK
or
¤ . . . use to select an entry View . . . if necessary, use to select a number
Options Use Number OK
Initiate a consultation call from the directory: p. 16
Deleting directory entries
Delete an entry selected from the list:
¤ Select an entry View OptionsDelete EntryOK . . . the entry is deleted
immediately
Deleting the whole list:
¤ Options Delete ListOK . . . Confirm prompt with Ye s
Company directory
If there is a directory available on your company's network you can use it on the telephone.
The administrator has set up and activated the directory in the Web configurator.
Opening the company directory
In idle status:
¤ Press and hold the Control key . . . use to select the company directory OK
or
¤ . . . use to select Contacts OK . . . use to select the company
directory OK
The company directory is shown with the name specified by the administrator in the
Web configurator.
Searching for an entry
¤ Enter the name (or the initial letters) . . . as soon as
the entry process stops, the search starts.
All the matching entries are displayed. If a
matching entry is not found, the search field is
redisplayed. You can launch a new search.
25
Page 28
Directories
BackNew Search
Abercrombie, Susan
2: 00234 5989 1234 5678
0000 123456789
Displaying an entry
¤ . . . use to select an entry View
A directory entry can contain the following information (depending on the information provided by the
company directory):
Personal information: First Name:, Surname:, Job:, Company:
Numbers: Off
Other contact data: Emai
Address information: Street
ice, Mobile, Home
l:, Web Ad dress: , Fax:
:, City:, ZIP Code:, Country:
Dialling a number from the company directory
¤ . . . use to select an entry lift the handset
More than one number in the directory entry: . . . use to select a number OK
26
Page 29
Basic settings
Settings
The telephone is preconfigured. Individual settings can be modified via the display menu or on
a PC using the Web configurator. Web configurator p. 32
Basic settings
Date and time
The address of a time server on the Internet or on the local network is stored on your
phone. The date and time are taken from this time server provided that the phone is
connected to the network and synchronisation with the time server is activated.
Manual settings are overwritten in this case.
Settings for the time server in the Web configurator: p. 38
¤ . . . use to select Settings OK Date + Time OK . . . then
Time:
Time format:
Date:
Date format:
Save the settings:
¤ . . . use to enter hours and minutes in 4-digit format
e. g. for 07:15 Save
¤ . . . use to select the time format
24h: e.g. 10:00, 18:00
12h: e.g. 10:00 am, 6:00 pm
12h selected: . . . use to select Time of Day: (am / pm)
¤ . . . use to enter day, month and year in 8-digit format
e. g.
for 14.01.2016 Save
¤ . . . use to select date order
Day Month Year: e. g. 17.04.2016
Month Day Year: e. g. 04.17.2016
for 17 April 2016
¤ Save
27
Page 30
Basic settings
Ringtones
Set the volume and melody for the ringtone and/or completely silence the ringtone for
anonymous calls.
Volume
The volume of the ringtone for incoming calls can be set at 10 levels.
¤ . . . use to select Settings OK Audio Settings OK Ringtones
OK Vo lume OK . . .
the ringtone will be played with the melody set for external calls at the
current volume; the volume is shown graphically.
¤ . . . use to select the required volume Save
Changing the volume of the ringtone during an incoming call:
¤ Press the volume keys (for louder) or (for quieter)
Melody
Specify different ringtone melodies for different events (External Calls, Internal Calls,
Group Calls)
and VoIP connections.
¤ . . . use to select Settings OK Audio Settings OK Ringtones
OK Melodies OK . . . use to select event to be signalled with the melody OK
. . . the melody currently set for connection 1 is played . . . use to select the melody
required if necessary, select melodies for the other connections Save
Loading more ringtones onto the phone: p. 36
Ringtone silencing for anonymous calls
Prevent the telephone ringing when no number is transmitted with an external call.
¤ . . . use to select Settings OK Audio Settings OK Ringtones
OK Anonymous Call Silencing Edit ( = the telephone does not ring for anonymous
calls)
28
Page 31
Basic settings
Advisory tones
The handset notifies acoustically about different activities and statuses.
Confirmations: At the end of an entry or after making a setting and when a new entry arrives
in the netw
Key Click:Each press of a key is accompanied by an acoustic signal.
These advisory tones can be switched on/off independently of each other.
ork mailbox or the call list, if an entry is incorrect.
¤ . . . use to select SettingsOK Audio Settings OK Advisory
Tone s OK . . . then
Confirmation/error tone after making entries:
¤ . . . use to select On or Off
Tone when keys are pressed:
¤ . . . use to select On or Off
Save the settings:
¤ Save
Display
Screensaver (Digital clock)
¤ . . . use to select Settings OK Display OK Screensaver . . . then
Switch off: . . . use to select Off Save
Switch on: . . . use to select the time the display spends in idle status before
Save the selection:
End screensaver
the screensaver becomes active
10, 20, 30, 40, 50 or 60 minutes
¤ Save
¤ Press any key briefly . . . the display changes to idle status
Brightness
The brightness can be set at 10 levels.
¤ . . . use to select Settings OK Display OK Brightness OK . . .
the current setting is shown graphically . . . use to select the brightness required
Save
Contrast
The contrast can be set at 9 levels.
¤ . . . use to select Settings OK Display OK Contrast OK . . .
the current setting is shown graphically . . . use to set the required contrast Save
29
Page 32
Basic settings
Colour scheme
The display can appear in a range of colour combinations.
¤ . . . use to select Settings OK Display OK Colour Scheme OK
. . . use to select required colour scheme Select ( = selected)
Changing the display settings with the Web configurator: p. 37
Language
Set the language for the display screen.
¤ . . . use to select Settings OK Language OK . . . use to select
language Select ( = selected)
Setting the display language with the Web configurator: p. 37
Local network
Display network settings for the telephone.
¤ . . . use to selectSettingsOK Local Network OK
IP Address Type: static or dynamic
dynamicThe telephone obtains its IP address automatically from
staticThe telephone is provided with a permanent IP address.
IP Address:The phone's IP address in the local network.
Subnet Mask:The subnet mask for the local network. It specifies how many parts of
the IP address make up the network prefix and how many parts make up
the device address. The network prefix must be the same for all the
devices in the local network.
Standard Gateway:IP address of the system in the local network which assigns the address
and forwards information to other networks. This is frequently a router.
a DHCP service in the network (the router, for example).
The following fields show the current settings. These
settings cannot be changed.
The administrator makes the network settings using the
other fields.
Changes to these settings should only be made by the administrator.
30
Page 33
Basic settings
Resetting the device to the factory settings
A reset returns all the settings to the default settings. Network configuration, VoIP connections,
directories, call lists and all the individual settings are deleted or restored to the factory settings.
Safeguarding personnel settings from the reset: p. 38
¤ . . . use to select Settings OKResetOK confirm prompt with Ye s
Resetting using the device keys
¤ Disconnect the telephone from the mains power supply press the Control key
holding the key down, reconnect the device with the power supply
Resetting the device with the Web configurator p. 39
Displaying device information
The menu entry Info provides information about important settings on the telephone.
¤ . . . use to select Settings OK Info . . . the following information is
displayed:
Device:Telephone product name
SW Version:Version of the firmware currently loaded on the phone.
Country Version:Country-specific version of the product
MAC Address LAN:The phone's device address.
IP Address:The phone's current IP address within the local network. The IP
address is usually set automatically via a DHCP server in the network.
There is more information about the settings and the status of the telephone in the
status display of the Web configurator ( p. 40).
31
Page 34
Configuring other settings with the Web configurator
Configuring other settings with the Web configurator
Your phone is connected to the local network.
This chapter describes the user functions in the Web configurator.
Information for administrators: wiki.gigasetpro.com
Web configurator
Finding out the IP address of the phone
You need the IP address of the telephone to access the web configurator.
Displaying the IP address in the disp
¤SettingsLocal Network . . . the IP address is displayed
The IP address can sometimes change, depending on the settings of the DHCP server
in your network.
Starting the web configurator
¤ Open the Internet browser on the PC enter the IP address of the telephone (without any
leading zeros) in the address field of the browser . . . the login screen is displayed
¤ Select the language enter the password (preset: user) Login . . . the Web configurator is
launched, the Ringtones page is displayed
lay menu of the telephone:
Changing the password
¤ Click on the icon in the top right select Change Password enter new password
re-enter new password Set
The password can also be changed by the administrator.
Changing the telephone PIN
The telephone PIN is used to lock the telephone keypad, for example ( p. 10).
¤ Click on the icon in the top right select Change Phone PIN enter current PIN
(preset to 1234) enter new PIN re-enter new PIN Set
Changing the language
¤ Click on the icon in the top right select Change Language select required
language from the Language list Set
Ending the Web configurator
¤ Click on the icon in the top right select Logout . . . the login screen is displayed again
32
Page 35
Configuring other settings with the Web configurator
Functions of the Web configurator
The following illustration shows the menu entries of the Web configurator for users.
Information on the administrator functions wiki.gigasetpro.com
SettingsTel ep ho ny Connections p. 34
Call Settings p. 34
Call Divert p. 35
Do not Disturb p. 35
Desk PhoneRingtones p. 36
Display p. 37
SystemDate and Time p. 38
Save and Restore p. 38
Reboot and Reset p. 39
StatusDevice p. 40
Connections p. 40
Storage Allocation p. 40
33
Page 36
Configuring other settings with the Web configurator
Telephony
Changing the standard send connection
If the telephone has more than one VoIP connection, outgoing calls are initiated via the standard
send connection (
Changing the standard send connection:
p. 11).
¤ Settings Tel ep ho ny Connections
All the configured connections are shown. The check box under Default send connec
shows which connection is currently selected.
tion
¤ Check the connection required Set
Only active connections can be selected.
Settings for Call Waiting
Specify the telephone's response when another call comes in during a call.
¤ Settings Tel ep ho ny Call Settings
For each connection:
Prevent/permit Call Waiting:
¤ Select the option under Display waiting call ( = Call Waiting permitted) /
deselect ( = Call Waiting not permitted)
Permit Call Waiting:
¤ Select Acoustic signal from the list
Off: the incoming call is shown in the display only
or signalling with a Call Waiting tone (beep): once or every 4, 10, or 20 seconds
Save the settings: Set
34
Page 37
Configuring other settings with the Web configurator
Setting up Call Divert
The provider/the PABX supports this function.
Forwarding incoming calls to another number or a network mailbox.
¤ Settings Tel ep ho ny Call Divert
For each connection (In
All CallsForward all incoming calls.
When BusyForward incoming calls when the line is busy.
No AnswerForward incoming calls after a defined period if they are not accepted.
Specifying the destination of diverted calls:
coming line):
¤ Check the box under Voicem ail
or
¤ check the box under Tar get nu mbe r enter the number, to which calls are to be
diverted
For diverting calls when No Answer:
¤ From the Delay list, select the period after which Call Divert should be activated.
Activating/deactivating Call Divert:
¤ Select the option under Active ( = activated) / deselect ( = not activated) Set
Setting up Call Divert via the display menu: p. 18
Do not Disturb
provider/the PABX supports this function.
The
Block phone numbers and/or all anonymous calls. Calls from blocked numbers are not signalled.
¤ Settings Tel ep ho ny Do not Disturb
The black list contains all the blocked numbers.
Activate the black list:
Block a number:
Delete an entry:
Delete all entries:
Block all anonymous calls:
Save the settings:
35
¤ Set the switch next to DND list to Yes
¤ Enter Name and Phone number of the call click on Add
¤ Click next to the entry
¤ Click Delete all
¤ Activate the option Block anonymous callers ( = activated)
¤ Set
Page 38
Configuring other settings with the Web configurator
Desk Phone
Specifying and loading ringtones
Set a ringtone for each configured VoIP connection or use a standard ringtone for all of them.
¤ Settings Desk PhoneRingtones
Selecting ringtones
The standard ringtone is used for connections or events for which no individual ringtone has
been set up.
¤ Select a ringtone from the Default ringtone list click on Play . . . the melody selected is
played on the telephone Set
Use the standard ringtone for all calls:
¤ click on Use for all callsSet
or
set a different ringtone for each connection:
¤ Select ringtones for the various events from the lists click on Play . . . the melody selected
is played Set
Different ringtones can be used for the following events: Exte
Group calls
Setting ringtones using the display menu: p. 28
Loading ringtones from the PC
The ringtones available are displayed with a file name and size. A maximum of 20 more ringtones
can be loaded into the telephone memory from the PC.
The data on the PC must be in the following format:
rnal calls, Internal calls,
Forma tMax. numberTota l si ze
mp3, ogg, wav20max. 5 MB
¤ Next to the Ringtone file click on Browse in the file system of the PC navigate to the
location of the ringtone files in the memory and select the file required . . . the file name is
displayed
Load the ringtone file:¤ Click on . . . the ringtone file is loaded into the telephone's
Delete a ringtone file:
Save the settings:
Check available space in the memory: p. 40
36
internal memory and presented for selection in the lists
¤ Click on . . . the ringtone file is deleted from the list
¤ Set
Page 39
Configuring other settings with the Web configurator
Settings for the display
Tailor the telephone display to personal preferences and requirements.
¤ Settings Desk PhoneDisplay
Language:
Screensaver:
Colour scheme:
Illumination:
Contrast:
Save the settings:
All the settings can also be made through the display menu: p. 29
¤ Select the language to be used for the display from the
Language list
¤ Activate/deactivate the screensaver ( = activated; in idle
status, a digital clock is shown on the display as the screensaver)
¤ Select the colour scheme for the display from the Colour scheme
list (Black on white or White on black)
¤ Select the intensity of the display illumination from the Backlight
list (1 – 9; 1 = dark, 9 = light)
¤ Select the screen contrast from the Contrast list (1 – 9)
¤ Set
37
Page 40
Configuring other settings with the Web configurator
System settings
Date and time
¤ Settings System Date and Time
Defining the time server
¤ Automatic adjustment of system time with time server: select Yes in the Time server
field enter the IP address of the server required . . . the most recent synchronisation with the
time server is displayed Set
or
Entering the date and time manually
¤ Automatic adjustment of system time with time server: select No . . . then
Time and date:
¤ . . . set the Time with the arrows
¤ . . . open calendar select Date
Time zone:
Daylight Saving Time:
Time format:
Date format:
Save the settings:
¤ Select Time zone from the list
¤ Automatically adjust clock for daylight saving changes:
Select Ye s/No
¤ Select Time format from the list:
12h (e. g. 6:00 am) or 24h (e. g. 18:00)
¤ Select Date order from the list:
Day Month Year (e. g. 17.04.2016) or
Month Day Year (e. g. 04.17.2016)
¤ Set
Setting the time and date with the display menu: p. 27
Saving and restoring settings
Save data from the telephone to the PC and restore it back to the telephone if necessary.
¤ Settings SystemSave and Restore
Save Device Settings to PC
All settings:System settings and personal settings
ersonalised settings: e. g. directory entries, ringtones, display settings
P
¤ click Save all settings
or
¤ click Save personalized settings
¤ select a storage location on the PC save file
38
Page 41
Configuring other settings with the Web configurator
Restore Device Settings from PC
¤ Click Browse select the stored back-up file from the file system . . . the file is displayed
click . . . the file is loaded; a message indicates whether the loading process has been
successful or not confirm the message with OK
Deleting unwanted back-up files: click
Rebooting or resetting the system
¤ Settings SystemReboot and Reset
Restart the system:¤ Click Reboot system now confirm prompt with Ye s . . . the
Reset the system:
Once this has been completed, the login screen is displayed again, the telephone is in idle status.
Resetting the device using the display menu: p. 30
telephone is rebooted and temporarily not ready for operation.
¤ Reset to factory settings Confirm prompt with Ye s . . . all
personal settings, lists and directory entries are deleted, passwords
are reset.
39
Page 42
Status of the telephone
Status of the telephone
The Status menu contains information about the status of the telephone.
Device
The page shows general information about the telephone, such as the IP address, the current
status of the firmware and the time and date settings.
¤ Status Device
Connections
The page shows information about the VoIP connections configured for the telephone.
¤ Status Connections . . . name and status are shown for each connection
StatusRegisteredVoIP connection available.
Not registeredCurrently there is no VoIP connection assigned. The telephone
The Default send connec
Changing the standard send connection: p. 34
Storage Allocation
The page shows the memory space occupied by the internal memory and how much is still
available (in percent). Files are stored in the internal memory, for example. Ringtone
¤ Status Storage Allocation
cannot be used.
¤ Please contact the administrator
tion is marked with .
40
Page 43
Service (Customer Care)
Appendix
Service (Customer Care)
Do you have any questions? For quick assistance, please refer to this user guide or visit
gigasetpro.com. Our Gigaset pro reseller will be happy to help with any fur ther questions related
to your Gigaset Maxwell basic PRO.
Manufacturer's advice
Authorisation
Voice over IP telephony is possible via the LAN interface (IEEE 802.3).
Depending on your telecommunication network interf
essary.
For further information please contact your Internet provider.
This device is intended for use worldwide. Use outside the Eu
exception of Switzerland) is subject to national approval.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device
and other relevant regulations laid down in Directives 2014/30/EU and 2014/35/EU.
The full text of the EU declaration of conformity is
www.gigaset.com/docs.
This declaration could also be available in the "International Declarations of Conformity" or
“European Declarations of Conformity” files.
Therefore please check all of these files.
ace, an additional modem could be nec-
ropean Economic Area (with the
meets the essential requirements
available at the following internet address:
Environment
Our environmental statement
We at Gigaset Communications GmbH are aware of our social responsibility. That is why we
actively take steps to create a better world. In all areas of our business – from product planning
and production to sales and waste of disposal – following our environmental conscience in everything we do is of utmost importance to us.
Learn more about our earth-friendly pr
41
ts and processes online at www.gigaset.com.
oduc
Page 44
Manufacturer's advice
Environmental management system
Gigaset Communications GmbH is certified pursuant to the international standards
ISO 14001 and ISO 9001.
ISO 14001 (Environment): Cer
Service GmbH.
ISO 9001 (Quality): Cer
GmbH.
tified since September 2007 by TÜV SÜD Management
tified since 17/02/1994 by TÜV SÜD Management Service
Disposal
Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority.
All electrical and electronic products should be disposed of separately fr
stream via designated collection facilities appointed by the government or the local authorities.
This crossed-out wheeled bin symbol on the pro
the European Directive 2012/19/EU.
The correct disposal and separate collection of your old applia
potential negative consequences for the environment and human health. It is a pre-
condition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appli
council refuse centre or the original supplier of the product.
duct means the product is covered by
om the municipal waste
nce will help prevent
ance, please contact your local
42
Page 45
Manufacturer's advice
Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre
cloths.
Never use a dry cloth; this can cause static.
n rare cases, contact with chemical substances can cause changes to the device’s exterior. Due
I
to
the wide variety of chemical products available on the market, it was not possible to test all
substances.
Impairments in high-gloss finishes can be carefully
phones.
removed using display polishes for mobile
Contact with liquid
If the device comes into contact with liquid:
1 Disconnect the power supply.
2 Allow the liquid to drain from the device.
3 Pat all parts dry.
o
4 Place the device in a dry, warm place f
with the battery compartment open and the keypad facing down (if applicable).
5 Do not switch on the device again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
r at least 72 hours (not in a microwave, oven etc.)
43
Page 46
Menu tree
Menu tree
The following illustration shows the full menu tree of the display menu.
Call lists p. 19
ContactsDirectory p. 23
Enterprise directory p. 25
Select ServicesCall Divert p. 18
Withhold Number p. 13
Call Waiting p. 16
Active Ringbacks p. 12
SettingsDate + Time p. 27
Audio SettingsRingtonesVolum e p. 28
MelodiesExternal Calls p. 28
Internal Calls p. 28
Group Calls p. 28
Anonymous Call
Silencing
Advisory Tones p. 29
DisplayScreensaver p. 29
Brightness p. 29
Contrast p. 29
Colour Scheme p. 30
Language p. 30
Local Network p. 30
Reset p. 31
p. 28
Info p. 31
44
Page 47
Display icons
)
(
)
(
Display icons
The following icons are displayed depending on the settings and the operating status of your
telephone.