GE 49-6965 Owner's Manual
GE Appliances
Refrigerators
Side by side
Réfrigérateurs
Côte à côte
Refrigeradores
Lado a lado
Part No. 162D3941P006 Pub. No. 49-6965 2-98 CG
Profile Models 21 Built-In Style,
with Dispenser
Owner’s Manual
Modèles Profile encastrables 21,
avec distributeur
Manuel d’utilisation
Modelos Profile 21 empotrados,
con dispensador
Manual del propietario
English section begins on page 2
La section française commence à la page 28
La sección en español empieza en la página 52
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Congratulations!
You Are Now Part of the GE Family
Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.
Best of all, you’ll experience these values each time
you use your refrigerator. That’s important, because
your new refrigerator will be part of your family for
many years. And we hope you will be part of ours for
a long time to come.
We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.
GE & You, AService Partnership.
Safety Information
Safety Precautions . . . . . . . . . . . . .3
Use of Extension Cords . . . . . . . . .3
How to Connect Electricity . . . . . .4
Use of Adapter Plugs . . . . . . . . . . .4
Operating Instructions
Controls . . . . . . . . . . . . . . . . . . . . .5
Features . . . . . . . . . . . . . . . . . . .6–9
Care and Cleaning . . . . . . . . .10–12
Installation Instructions
Preparing to
Install the Refrigerator . . . . . . . . .13
Door Panels . . . . . . . . . . . . . .14–16
Water Line Installation . . . . .17–19
Troubleshooting Tips
Normal Operating Sounds . . . . . .20
Before You
Call For Service . . . . . . . . . . .20–22
Customer Service
Warranty for Canadian Customers . .
23
Warranty for U.S. Customers
. . . .24
Product Registration . . . . . . . . . .25
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label inside the fresh food compartment
on the top.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Inside you will find many helpful hints on how to use and maintain
your refrigerator properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
refrigerator.
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting
Tips
first, you may not need to call for service at all.
READ THIS MANUAL
IF YOU NEED SERVICE
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or,
in the U.S.,
you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
In Canada,
call 1-800-361-3400.
IMPORT ANT!
Fill out and return the Consumer Product Registration Card that is
packed with this product. If you cannot find it, please send in the
duplicate card printed in the back of this section.
2
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Safety Instructions
Installation Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be performed
by a qualified individual.
■
■Turning the control to the
OFF
or position does
not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
IMPORTANT: PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
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Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
Read and follow this Safety Information carefully.
SA VE THESE INSTRUCTIONS
Customer ServiceTroubleshooting Tips
Operating Instructions
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Installation Instructions
About the controls on the refrigerator.
Control Settings
Fresh Food Control
The fresh food control maintains the temperatures throughout the fresh food compartment.
Freezer Control
The freezer control maintains the temperatures throughout the freezer compartment.
Moving the freezer control to
OFF
or stops cooling in both areas—fresh food and freezer—but does
not shut off power to the refrigerator.
How To Test Temperatures
Use the milk test for the fresh food compartment. Place a container of milk on the top shelf and check
it a day later. If the milk is too warm or too cold, adjust the temperature controls.
Use the ice cream test for the freezer compartment. Place a container of ice cream in the center of the
freezer and check it after a day. If it’s too hard or too soft, adjust the temperature controls.
After changing the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
Initially set the fresh food and freezer controls at 5. If you want colder or warmer temperatures, adjust the
fresh food temperature first. When satisfied with that
setting, adjust the freezer temperature.
5
1
3
7
9
5
COLD
FRESH FOOD
TEMPERATURE
COLDEST
1
3 5
7
9
FREEZER
TEMPERATURE
COLDEST
OFF
COLD
1
3 5
7
9
Refrigerator
control
Freezer
control
1
3
5
7
9
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Installation Instructions
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Operating Instructions
About the shelves, baskets, racks and bins.
Not all features are on all models.
Rearranging the Shelves and Freezer Baskets
Glass and wire shelves are adjustable. Wire slide-out freezer baskets can be
relocated in the same way.
To Remove To Replace
Lift up and out
2
Insert
top hook
1
Lower to
lock in place
2
Tilt up
1
Slide-Out Spillproof Shelf
The slide-out spillproof shelf allows you to
reach items stored behind others. The
special edges are designed to help prevent
spills from dripping to lower shelves.
Make sure you push the shelves all the way back in
before you close the door.
Quick Space Shelf
This shelf splits in half and slides under
itself for storage of tall items on the shelf
below.
Removable Wine Rack
The wine rack is designed to hold a bottle
on its side. A good location for the wine rack
is the quick space shelf.
About the storage drawers.
Not all features are on all models.
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Installation Instructions
Bins on the Fresh Food Compartment Door
Adjustable bins can easily be carried from
refrigerator to work area.
T o remove:
Lift bin straight up until
mounting hooks disengage.
T o replace or relocate:
Select desired shelf
height, engage bin’s hook in slots on the
tracks of the door, and push in. Bin will lock
in place.
The divider
(on some models) helps prevent
tipping, spilling or sliding of small items
stored on the door shelf. Place a finger on
either side of the divider near the front and
move it back and forth to fit your needs.
Divider
Storage Drawers
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
Convertible Meat Drawer
The convertible meat drawer has its own
cold air duct to allow a stream of cold air
from the freezer compartment to flow
around the drawer.
The variable temperature control
regulates
the air flow from the freezer compartment.
Set control lever
down
to the coldest setting
to store fresh meats. If lever is left in meat
position for a long period of time, some
frost may form on the inside of the drawer.
Set control lever
up
to convert the drawer to
normal refrigerator temperature and
provide extra vegetable storage space. Cold
air duct is turned off. Variable settings
between these extremes can be selected.
Normal
Coldest
Adjustable Humidity Drawers
Slide the control all the way to the
High
or setting to provide high
humidity recommended for most
vegetables.
Slide the control all the way to the
Low
or
setting to provide lower humidity levels
recommended for most fruits.
High Humidity Control Low
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About storage drawer removal.
Not all features are on all models.
Drawer Removal
Drawers can easily be removed by tilting up
slightly and pulling past the
stop
location.
Remove the door bins from the fresh food door
before removing the drawers.
To remove the glass shelf above the top
drawer, first remove the top drawer and any
food on the shelf. Then reach in, push the
rear of the glass up until it touches the
bottom of the lower light shield. Then push
the shelf back approx. 1/2² (13 mm) until it
clears both the front corner retainers.
To replace the shelf, reverse these steps.
When replacing the drawers, make
sure you slide them through both
drawer guides on the right side.
Drawer
Guides
Automatic Icemaker
The icemaker will produce eight cubes per
cycle—approximately 120 cubes in a 24-hour
period, depending on freezer compartment
temperature, room temperature, number
of door openings and other use conditions.
If the refrigerator is operated before the
water connection is made to the icemaker,
keep the feeler arm in the
STOP
(up)
position.
When the refrigerator has been connected
to the water supply, move the feeler arm to
the
ON
(down) position.
The icemaker will fill with water when it cools
to freezing. A newly-installed refrigerator may
take 8 to 12 hours to begin making ice cubes.
Throw away the first few batches of ice to
allow the water line to clear.
Be sure nothing interferes with the swing of
the feeler arm.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes
will become cloudy and taste stale.
About the automatic icemaker.
A newly-installed refrigerator may take 8 to 12 hours to begin making ice.
Icemaker
Ice Storage Bin
Feeler arm
in the
STOP
(up) position
Feeler arm
in the
ON
(down) position
Customer ServiceTroubleshooting Tips
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About the ice and water dispenser.
Ice Storage Bin
To remove:
Lift the left corner to free the bin from the
shelf and pull the bin straight out while
supporting it at front and rear.
T o replace:
Slide the bin back until the tab on the bin
locks into the slot on the shelf. If the bin
does not go all the way back, remove it and
rotate the drive mechanism 1/4 turn. Then
push the bin back again until the tab on the
bin locks into the slot on the shelf.
Rotate
Drive
Mechanism
Important Facts About Your Dispenser
■Add ice before filling the glass with a
beverage.
■Do not add ice from trays or bags to
the storage bin. It may not crush or
dispense well.
■Avoid overfilling glass with ice and use of
narrow or extra-tall glasses. Backed-up ice
can jam the chute or cause the door in
the chute to freeze shut. If ice is blocking
the chute, poke it through with a wooden
spoon.
■Beverages and foods should not be
quick-chilled in the ice storage bin.
Cans, bottles or food packages in the
storage bin may cause the icemaker or
auger to jam.
■Some crushed ice may be dispensed even
though you selected
CUBED ICE.
This
happens occasionally when a few cubes
accidentally get directed to the crusher.
■After crushed ice is dispensed, some
water may drip from the chute.
■Sometimes a mound of snow will form on
the door in the ice chute. This condition
is normal and usually occurs when you
have dispensed crushed ice repeatedly.
The snow will eventually evaporate.
■Dispensed water is not ice cold. For
colder water add crushed ice or cubes
before dispensing water.
9
To Use the Dispenser
Press the rim of the glass gently against the
dispenser pad.
Select
CUBED ICE , CRUSHED ICE
(on some models) or
WA TER .
The spill shelf is not self-draining. To
reduce water spotting, the shelf and its grille
should be cleaned regularly.
If no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser pad for at least two
minutes to remove trapped air from the water
line and to fill the water system. To flush out
impurities in the water line, throw away the first
six glassfuls of water.
A light switch (on some models) turns the
night light
in the dispenser on or off. The
light also comes on when the dispenser pad
is pressed. The light in the dispenser should
be replaced with a 7 watt maximum bulb
when it burns out.
CAUTION: Never put fingers or any other
objects into the ice crusher discharge opening.
Spill Shelf
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Customer Service Troubleshooting Tips
Installation Instructions
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Operating Instructions
Care and cleaning of the refrigerator.
Cleaning the Outside
The dispenser well,
beneath the grille, should
be wiped dry. Water left in the well may leave
deposits. Remove the deposits by adding
undiluted vinegar to the well. Soak until the
deposits disappear or become loose enough
to rinse away.
The dispenser pad.
Clean with warm
water and baking soda solution—about a
tablespoon (15 ml) of baking soda to a
quart (1 l) of water. Rinse thoroughly and
wipe dry.
HINT: Open the freezer door part way to prevent
dispensing of ice or water when cleaning.
The door handles and trim.
Clean with a cloth
dampened with soapy water. Dry with a
soft cloth.
Keep the outside clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish detergent.
Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products can
scratch and weaken the paint finish.
Press here to
remove grille.
Cleaning the Inside
To help prevent odors,
leave an open box of
baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this
is not practical, wring excess moisture out of
sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans
and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the
gaskets from sticking and bending out of
shape.
Drain opening in freezer compartment.
During
yearly cleaning, remove bottom freezer
basket and flush a solution of baking soda—
1 teaspoon (5 ml) and 2 cups (500 ml) of
hot (not boiling) water—through the drain
line with the help of a meat baster. This will
help eliminate odor and reduce the
likelihood of a clogged drain line. If drain
becomes clogged, use a meat baster and
baking soda solution to force the clog
through the drain line.
Avoid cleaning cold glass shelves (on
some models) with hot water because
the extreme temperature difference may
cause them to break. Handle glass
shelves carefully. Bumping tempered
glass can cause it to shatter.
Do not wash any plastic refrigerator parts in
the dishwasher.
Customer ServiceTroubleshooting Tips
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11
Behind the Refrigerator
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back,
make sure you don’t roll over the power
cord or icemaker supply line.
Under the Refrigerator
For most efficient operation, keep the
area under the refrigerator clean. Remove
the base grille and sweep away or vacuum
up dust.
For best results, use a brush specially
designed for this purpose. It is available at
most appliance parts stores.
Clean the condenser coils at least
once a year.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move the
freezer control to the
OFF
or position,
and clean the interior with a baking soda
solution of one tablespoon (15 ml) of
baking soda to one quart (1 l) of water.
Leave the doors open.
Move the icemaker feeler arm to the
STOP
(up) position and shut off the water supply
to the refrigerator.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system to prevent serious property
damage due to flooding.
Preparing to Move
Secure all loose items such as grille, shelves and drawers by taping them securely
in place to prevent damage.
Be sure the refrigerator stays in an upright position during moving.
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Replacing the light bulbs.
Turning the control to the OFF or position does not remove power to the light circuit.
Fresh Food Compartment—Upper Light
Unplug the refrigerator.
Pull off the temperature control knobs.
To remove the light shield, pull it
straight out.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the light shield
and plug the refrigerator back in.
3
2
1
FREEZER
TEMPERATURE
COLD
OFF
COLDEST
1
3
5
*
7
9
FRESH FOOD
TEMPERATURE
COLD COLDEST
1
3
5
*
7
9
Profile
*INITIAL TEMPERATURE SETTINGS
ALLOW 24 HRS. FOR TEMP. TO STABILIZE
Fresh Food Compartment—Lower Light
(on some models)
This light is located behind a shield at the rear of
the fresh food compartment.
Unplug the refrigerator.
Grasp the top edge of the light shield
and lift it up and forward to free its
top edge.
After replacing with an appliance bulb of the
same or lower wattage, hook the top of the
shield back in place and plug the refrigerator
back in.
2
1
Freezer Compartment
Unplug the refrigerator.
Remove the shelf just below the light
shield.
Pull the shield toward you to reach the
bulb.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the light shield
and shelf, and plug the refrigerator back in.
3
2
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13
Preparing to install the refrigerator.
Read these instructions completely and carefully.
Water Supply to the Icemaker
If the refrigerator has an icemaker, it will have to be
connected to a cold water line.
A water supply kit (containing copper tubing,
shutoff valve, fittings and instructions) is available
at extra cost from your dealer or from Parts and
Accessories, 800-626-2002.
Refrigerator Location
Do not install the refrigerator where the
temperature will go below 60°F (16°C)
because it will not run often enough to maintain
proper temperatures.
Install it on a floor strong enough to support it
fully loaded.
Clearances
Allow the following clearances for ease of
installation, proper air circulation and
plumbing and electrical connections:
Sides ..............................5/8² (15 mm)
Top................................1² (25 mm)
Back ..............................1/2² (13 mm)
If built-in, allow 7/8² (22 mm) for hinge covers.
If the refrigerator is against a wall on either side,
allow 3/4² (19 mm) for door clearance.
Leveling Rollers
The rollers have 2 purposes:
The rollers can be adjusted so the refrigerator is
firmly positioned on the floor and does not rock
back and forth.
Rollers allow you to move the refrigerator away
from the wall for cleaning.
T o adjust the rollers,
remove the base grille by pulling
it out at the bottom.
Turn the front roller adjusting screws
clockwise to
raise
the refrigerator,
counterclockwise to lower it.
Use a 3/8² socket wrench, adjustable wrench or
pliers.
Turn the rear roller adjusting screws
clockwise to
raise
the refrigerator,
counterclockwise to lower it.
Use a flat blade screwdriver.
NOTE: When leveling, you can improve door closure by
raising the front as much as 5/8² (15 mm) more than the
rear of the refrigerator.
To replace the base grille,
align prongs on back of
grille with clamps in cabinet and push forward until
grille snaps into place.
2
1
Front Roller
Adjusting Screw
Rear Roller
Adjusting Screw
Slot where prong of
grille snaps into place
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Operating Instructions
Adding door panels.
On models with a trim kit.
Read these instructions completely and carefully.
Before You Begin
These instructions describe how to insert decorator panels and what size the panels should be.
Panels Should Be Cut to the Following Dimensions:
Top freezer panel—145/16² x 183/4² (36.4 cm x 47.6 cm)
Bottom freezer panel—145/16² x 323/8² (36.4 cm x 82.2 cm)
Fresh food panel—201/16² x 653/16² (51.0 cm x 165.6 cm)
Panels that are 1/4² (6 mm) thick will fit the door frame trim with no special preparation. If you have a
material thinner than 1/4² (6 mm), you will need to add a filler behind the panel for proper fit.
Pre-cut white and black panels are available from your dealer.
Special cutout required,
see below.
Special cutout required,
see below.
14
5
/16²
36.4 cm
18
3
/4²
47.6 cm
32
3
/8²
82.2 cm
14
5
/16²
36.4 cm
1/8²
3 mm
5/16²
8 mm
20
1
/16²
51.0 cm
65
3
/16²
165.6 cm
A cut-out is required at these outer corners,
5/16² (8 mm) long, 1/8² (3 mm) deep.
15
Customer ServiceTroubleshooting Tips
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Installation Instructions
Inserting the door panels.
Remove the Door Handle Trim
Open the freezer door and remove the single screw from the top handle cap.
Do not try to remove the cap.
Loosen the screws across the top trim of the door approximately 1/4² (6 mm).
This allows the top handle cap to slip out from under the top trim.
Remove the 5 screws from the full-length handle. Keep all screws.
Extra replacement screws for the door trim can be found in the storage drawers.
Carefully
remove the freezer door handle along with the top handle cap.
NOTE:Be careful not to damage the bottom handle cap when removing the freezer door
handle. It is attached to the full-length handle with a screw and does not need to be
removed from the handle.
4
3
2
1
16
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Inserting the door panels.
Read these instructions completely and carefully.
Insert the Panels
Carefully push the door panels into the slots. Make sure that the top freezer panel is put in with the cut-out
at the upper left hand corner. When inserting the fresh food panel make sure the cut-out is at the upper
right hand corner.
Replace the Door Handle and Trim
Reinstall the full length handle and top handle cap. Loosely screw the handle onto the door. Place the cap
on the top of the handle and loosely screw down the cap. Lift the handle up and tighten the top screw on the
handle. Then tighten the handle cap screw so that the cap and handle fit flush. Tighten all the screws.
The fresh food panel is installed the same way.
3/4² (19 mm) or Raised Panel
A raised panel design screwed or glued to a 1/4² (6 mm) thick backing, or a 3/4² (19 mm) routed board
can be used. The raised portion of the panel must be fabricated to permit clearances of at least 2² (51 mm)
from the handle side for fingertip clearance and 11/4² (32 mm) from the hinge side to avoid striking adjacent
cabinetry.
Weight limitations for custom panels:
Fresh Food: 38 lb. (17 kg) max.
Freezer Door: 20 lb. (9 kg) max.
2² (51 mm)
Clearance
Handle Side
1
1
/
4
² (32 mm)
Clearance
Hinge Side
Appearance
Panel
Refrigerator
Door
1/4² (6 mm)
Thick Backing
3/4²
(19 mm)
17
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Installing the water line.
Read these instructions completely and carefully.
Before You Begin
This water line installation is not warranted by the refrigerator or icemaker
manufacturer. Follow these instructions carefully to minimize the risk of
expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage
to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the
hot water line.
If you use your refrigerator before connecting the water line, make sure the
icemaker feeler arm is kept in the STOP (up) position.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
When using any electrical device (such as a power drill) during installation, be sure
the device is insulated or wired in a manner to prevent the hazard of electric shock.
All installations must be in accordance with local plumbing code requirements.
What You Will Need
To determine how much copper tubing you need:
Measure the distance from the water valve on the back of the refrigerator to the water
supply pipe. Then add 8 feet (244 cm). Be sure there is sufficient extra tubing [about 8
feet (244 cm) coiled into 3 turns of about 10 inches (25 cm) diameter] to allow the
refrigerator to move out from the wall after installation.
■
A water supply kit
(containing copper tubing, shutoff valve and fittings listed below) is
available at extra cost from your dealer or from Parts and Accessories, 800-626-2002.
■
Cold water supply.
The water pressure must be between 20 and 120 p.s.i.
■
Power drill.
■
Copper tubing,
1/4² outer diameter to connect the refrigerator to the water supply. Be sure
both ends of the tubing are cut square.
Do not use plastic tubing or plastic fittings because the water supply line is under
pressure at all times. Certain types of plastic tubing may become brittle with age and
crack, resulting in water leakage.
■
Two 1/4² outer diameter compression nuts and 2 ferrules (sleeves)—
to connect the copper
tubing to the shutoff valve and the refrigerator water valve.
■If your existing water line has a flared fitting at the end, you will need an
adapter
(available at
plumbing supply stores) to connect the water line to the refrigerator
OR
you can cut off the
flared fitting with a
tube cutter
and then use a compression fitting.
■
Shutoff valve
to connect to the cold water line. The shutoff valve should have a water inlet
with a minimum inside diameter of 5/32² at the point of connection to the
COLD WATER
LINE.
Saddle-type shutoff valves are included in many water supply kits. Before purchasing,
make sure a saddle-type valve complies with your local plumbing codes.
18
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Installing the water line.
Shut Off the Main Water Supply
Turn on the nearest faucet long enough to clear the line of water.
Install the Shutoff Valve
Install the shutoff valve on the nearest
frequently used drinking water line.
Choose a location for the valve that is easily
accessible. It is best to connect into the side of a
vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
bottom, to avoid drawing off any sediment from
the water pipe.
Drill a 1/4² hole in the water pipe, using a sharp
bit. Remove any burrs resulting from drilling the
hole in the pipe.
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Tighten the clamp screws until the sealing
washer begins to swell.
Do not overtighten or you may crush the copper
tubing.
5
4
3
2
1
Route the Copper Tubing and Connect It to the Shutoff Valve
Route the copper tubing between the cold water
line and the refrigerator.
Route the tubing through a hole drilled in the wall
or floor (behind the refrigerator or adjacent base
cabinet) as close to the wall as possible.
Be sure there is sufficient extra tubing [about 8
feet (244 cm) coiled into 3 turns of about 10
²
(25 cm) diameter] to allow the refrigerator to
move out from the wall after installation.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing and connect it to the
shutoff valve.
Make sure the tubing is fully inserted into the valve.
Tighten the compression nut securely.
Turn On the Water and Flush Out the Tubing
Turn the main water supply on and flush out the
tubing until the water is clear.
Shut the water off at the water valve after about
one quart (1 l) of water has been flushed
through the tubing.
21
Washer
Inlet End
Pipe Clamp
Vertical Cold Water Pipe
Saddle-Type
Shutoff Valve
Saddle-Type Shutoff Valve
Compression Nut
Packing Nut
Outlet Valve
Ferrule (sleeve)
Read these instructions completely and carefully.
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
19
Connect the Tubing to the Refrigerator
Before making the connection to the
refrigerator, be sure the refrigerator power
cord is not plugged into the wall outlet.
We recommend installing a water filter if your water
supply has sand or particles that could clog the
screen of the refrigerator’s water valve. Install it in
the water line near the refrigerator.
Remove screws and fold back access cover.
Remove the plastic flexible cap from the water
valve.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.
Insert the end of the copper tubing into the
water valve connection as far as possible. While
holding the tubing, tighten the fitting.
Fasten the copper tubing into the clamp
provided to hold it in a vertical position.
You may need to pry open the clamp.
5
4
3
2
1
Turn the Water On at the Shutoff Valve
Tighten any connections that leak. Replace the access cover and screws.
21
Plug In the Refrigerator
Arrange the coil of copper tubing so that it does not
vibrate against the back of the refrigerator or against
the wall.
Push the refrigerator back to the wall.
Start the Icemaker
Set the icemaker feeler arm to the
ON
(down)
position. The icemaker will not begin to operate
until it reaches its operating temperature of 15°F
(-9°C) or below. It will then begin operation
automatically if the icemaker feeler arm is in the
ON
(down) position.
NOTE: The icemaker may double-cycle when it first starts,
causing some water spillage from the icemaker into the
ice bucket. This is normal and should not happen again.
1/4² Compression Nut
1/4² Copper Tubing
Ferrule (sleeve)
Tubing Clamp
Refrigerator Connection
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Normal operating sounds.
Depending on the placement of the refrigerator in your kitchen,
you may want to place a piece of rubber-backed carpet under
the refrigerator to reduce noise.
The new high efficiency compressor runs faster and will have a higher pitch hum
or pulsating sound while operating.
Defrost timer and refrigerator control click on and off.
The fan circulating air inside the freezer which keeps the temperatures
throughout.
Water dropping on the defrost heater causing a sizzling, hissing or popping
sound during the defrost cycle.
The flow of refrigerant through the freezer cooling coils sounds like boiling
water or a gurgling noise.
Cracking or popping of cooling coils caused by expansion and contraction
during defrost and refrigeration following defrost.
Water dripping as it melts from the evaporator and flows to the drain pan
during the defrost cycle.
Icemaker
The icemaker water valve will buzz when the icemaker fills with water. If the feeler
arm is in the
ON
(down) position it will buzz even if it has not yet been hooked up
to water. Keeping the feeler arm in the
ON
(down) position before it is hooked up
to water can damage the icemaker. To prevent this, raise the feeler arm to the
STOP
(up) position. This will stop the buzzing.
The sound of cubes dropping into the bin and water running in pipes as
icemaker refills.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.
operate
Freezer control in
OFF
or •Move the freezer control to a temperature setting.
position.
Refrigerator is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. •See
Leveling Rollers.
(slight vibration
is normal)
These sounds are normal
and are due mostly to highly
efficient operation.
20
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
21
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large •This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. •Check to see if package is holding door open.
freezer require more
Hot weather or frequent •This is normal.
operating time. They
door openings.
start and stop often
Temperature controls •See
About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser •See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set •See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent •Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. •Check to see if package is holding door open.
Frost or ice crystals
Door left open. •Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between fresh
Automatic energy saver •This helps prevent condensation on the outside.
food and freezer
system circulates warm
compartments feels warm
liquid around front edge
of freezer compartment.
Automatic icemaker
Icemaker feeler arm in •Move the feeler arm to the
ON
(down) position.
does not work
the
STOP
(up) position.
•Cubes may have fused to the side of the mold. Move the
feeler arm to the
STOP
(up) position, then remove
these cubes.
Water supply turned off or •See
Installing the water line.
not connected.
Freezer compartment •Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes have
Ice storage bin needs cleaning. •Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste •Wrap foods well.
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Poor-tasting incoming water. •Install a water filter.
Slow ice cube freezing
Door left open. •Check to see if package is holding door open.
Temperature control not set •See
About the controls.
cold enough.
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
Problem Possible Causes What To Do
Cube dispenser does
Icemaker turned off or •Turn on icemaker or water supply.
not work
water supply turned off.
Ice cubes are frozen to •Remove cubes and move the feeler arm to the
icemaker feeler arm.
ON
(down) position.
Irregular ice clumps in •Break up with fingertip pressure and discard
storage container. remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until
clumps do not form.
Water has poor taste/odor
Water dispenser has not been •Dispense water until all water in system is replenished.
used for a long time.
Poor-tasting incoming water. •Install a water filter.
Water dispenser does
Water supply line turned •See
Installing the water line.
not work
off or not connected.
Air may be trapped in the •Press the dispenser pad for at least two minutes.
water system.
Water is not dispensed
Water in reservoir is •Call for service.
but icemaker is working
frozen.
No water or ice cube
Supply line or shutoff •Call a plumber.
production
valve is clogged.
Refrigerator has odor
Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See
Care and cleaning.
Moisture forms on
Not unusual during •Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet. •Replace fuse or reset the breaker.
not work
Light bulb burned out. •See
Replacing the light bulbs.
Water on kitchen floor or
Drain in the bottom of the •See
Care and cleaning.
on bottom of freezer
freezer is clogged.
Cubes jammed in chute. •Poke ice through with a wooden spoon.
Door not closing properly
The doors are designed to stay
or only partially closing
open partway for ease of
loading food.
Hot air from bottom
Normal air flow cooling •Your floor covering supplier should be consulted if you
of refrigerator
motor. In the refrigeration object to this discoloration.
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
22
23
CONSUMER WARRANTY
(for customers in Canada)
Your refrigerator is warranted to be free of defects in material and workmanship.
What is covered How Long Warranted Parts Labour
(From Date of Sale) Repair or Replace
at Camco’s Option
Compressor Five (5) Years Five (5) Years Five (5) Years
Sealed System (including Five (5) Years Five (5) Years Five (5) Years
evaporator, condenser
tubing and refrigerant)
All Other Parts One (1) Year One (1) Year One (1) Year
TERMS AND CONDITIONS:
This warranty applies only for single family
domestic use in Canada when the
Refrigerator has been properly installed
according to the instructions supplied by
Camco and is connected to an adequate
and proper utility service.
Damage due to abuse, accident, commercial
use, and alteration or defacing of the serial
plate cancels all obligations of this warranty.
Service during this warranty must be
performed by an Authorized Camco
Service Agent.
Neither Camco nor the Dealer is liable for
any claims or damages resulting from any
failure of the Refrigerator or from service
delays beyond their reasonable control.
To obtain warranty service, purchaser must
present the original bill of sale. Components
repaired or replaced are warranted through the
remainder of the original warranty period only.
This warranty is in addition to any statutory
warranty.
WHAT IS NOT COVERED:
• Service trips to your home to teach you
how to use the product.
• Damage to finish after delivery.
• Improper installation—proper installation
includes adequate air circulation to the
refrigeration system, adequate electrical,
plumbing and other connecting facilities.
• Replacement of house fuses or resetting
of circuit breakers.
• Replacement of light bulbs.
• Damage to product caused by accident,
fire, floods or acts of God.
• Loss of food due to spoilage.
• Proper use and care of product as listed
in the owner’s manual, proper setting of
controls.
• WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
IMPORTANT
Keep this warranty and your bill of sale as proof of original purchase and purchase date.
Camco Service is available coast to coast.
If further help is needed concerning this warranty, contact:
Manager, Consumer Relations
Camco Inc.
Suite 310
1 Factory Lane
Moncton, N.B.
E1C 9M3
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