Gateway FX510 User Manual

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REFERENCEGUIDE

Chapter 1: About This Reference. . . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the online User Guide . . . . . . . . . . . . . . . . . . . . . . 2

Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Checking Out Your Computer . . . . . 5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 3: Setting Up and Getting Started . . 13

Working safely and comfortably . . . . . . . . . . . . . . . . . . . . . 14

Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your computer desk and chair . . . . . . . . . . . 15

Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . 16

Avoiding discomfort and injury from repetitive strain . 16

Preparing power connections . . . . . . . . . . . . . . . . . . . . . . . 16

Protecting from power source problems . . . . . . . . . . . 16

Checking the voltage selection . . . . . . . . . . . . . . . . . . . . 17

Connecting to a broadband modem or network . . . . . . . . 17

Connecting a dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . 18

Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . 19

Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . 20

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Premium multimedia keyboard features . . . . . . . . . . . . 21

Elite multimedia keyboard features . . . . . . . . . . . . . . . . 22

Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring the audio jacks . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing a printer, scanner, or other device . . . . . . . . . . . 28

Setting up RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

About RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contents

RAID for performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

RAID for security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

RAID for both: performance and security . . . . . . . . . . . 31

Preparing your computer for RAID . . . . . . . . . . . . . . . . 33

Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adding or replacing a RAID drive . . . . . . . . . . . . . . . . . . 36

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4: Upgrading Your Computer . . . . . . . 39

Preventing static electricity discharge . . . . . . . . . . . . . . . . . 40

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . 41

Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . 43

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . 44

Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . 45

Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . 47

Adding or replacing an optical disc drive . . . . . . . . . . . . . . 48

Adding or replacing an optional diskette drive . . . . . . . . . . 50

Adding or replacing the memory card reader . . . . . . . . . . 52

Adding or replacing a hard drive . . . . . . . . . . . . . . . . . . . . . 54

Replacing the front fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the rear fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . 60

Replacing the heat sink and processor . . . . . . . . . . . . . . . . 61

Replacing the I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adding or replacing an expansion card . . . . . . . . . . . . . . . . 65

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 5: Maintaining Your Computer. . . . . . 73

Setting up a maintenance schedule . . . . . . . . . . . . . . . . . . . 74

Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Cleaning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Cleaning optical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . 78

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . 79

Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . 80

Checking the hard drive for errors . . . . . . . . . . . . . . . . 81

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . 82

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . 84

Moving from your old computer . . . . . . . . . . . . . . . . . . . . . 85

Moving with Windows Easy Transfer . . . . . . . . . . . . . . . 85

Moving files and settings manually . . . . . . . . . . . . . . . . 86

Chapter 6: Troubleshooting . . . . . . . . . . . . . . . 89

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

iii

Contents

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Recovering pre-installed software and drivers . . . . . . 110

Using Microsoft System Restore . . . . . . . . . . . . . . . . . 116

Recovering your system to its factory condition . . . . 119

Recovering your system using the Windows DVD . . . 120

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Before calling Gateway Customer Care . . . . . . . . . . . . 121

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Chapter 7: Legal Notices . . . . . . . . . . . . . . . . 125

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

CHAPTER1

About This Reference

• About this guide

• Accessing the online User Guide

• Gateway contact information

• Microsoft Certificate of Authenticity

• For more information

CHAPTER 1: About This Reference

About this guide

This guide includes information and maintenance instructions that are specific to your model of Gateway computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. For all other computer information, see your online User Guide.

For more information

For more information about your computer, visit Gateway’s Support page at support.gateway.com shown on your computer’s label. The Support page also has links to additional Gateway documentation and detailed specifications.

or the Web address

Accessing the online User Guide

In addition to this guide, the User Guide has been included on your hard drive. The User Guide is an in-depth, easy-to-read manual that includes information on the following topics:

• Help and technical support

• Using and customizing Windows and other software

• Controlling audio and video settings

• Using the Internet

• Protecting your files

• Playing and recording media

To access the User Guide:

• Click (Start), All Programs, then click Gateway

Documentation.

www.gateway.com

Gateway contact information

The label on the side of your computer case contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance.

b site:

tew

ay. com

900

370

Online Support: Tech Support Phone:

Tech Support Hours:

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need to enter these numbers to activate Windows.

CHAPTER 1: About This Reference

• Front

• Back

CHAPTER2

Checking Out Your

Computer

Front

DVD/CD drive

CHAPTER 2: Checking Out Your Computer

Important

Your computer hardware options and port locations may vary from this

illustration.

DVD/CD drive (optional)

Diskette drive (optional)

USB port

(optional)

Memory card reader (optional)

Power button

Hard drive activity indicator

IEEE 1394 ports (optional)

USB port (optional)

Headphone jack

Microphone jack

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Component Icon Description

DVD/CD drive Use this drive to listen to audio CDs, install

USB port (optional)

Diskette drive (optional)

Memory card reader (optional)

Power button Press this button to turn the power on or off.

Hard drive activity indicator

IEEE 1394 ports (optional)

games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your drive type and for more information about your drive, see your online

User Guide.

Plug a USB (Universal Serial Bus) device (such as a USB printer, scanner, camera, keyboard, or mouse) into one of these ports. For more information, see “Installing a printer, scanner,

or other device” on page 28.

Insert a standard 3.5-inch diskette into the diskette drive.

Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other devices into the memory card reader.

You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The power indicator lights when the computer is turned on.

Lights when the hard drive is active.

Plug IEEE 1394 (also known as Firewire®) devices (such as a digital camcorder) into these 6-pin IEEE 1394 ports. For more information, see “Installing a printer, scanner,

or other device” on page 28.

USB ports (optional)

Headphone jack Plug powered, analog front speakers, an

Microphone jack Plug a microphone into this jack. This jack is

Plug a USB (Universal Serial Bus) device (such as a USB printer, scanner, camera, keyboard, or mouse) into one of these ports. For more information, see “Installing a printer, scanner,

or other device” on page 28.

external amplifier, or headphones into this jack. This jack is color-coded green.

color-coded red or pink.

Back

illustration.

Power connector

Cover release lever

Case cover thumbscrew

Kensington lock slot

Rear speaker jack (optional)

Ethernet (network) jack

IEEE 1394/FireWire™/

i.Link™ port (optional)

Parallel port (optional)

CHAPTER 2: Checking Out Your Computer

Important

Your computer’s hardware options and port locations may vary from this

Voltage switch (typical)

Audio in/side speaker jack

Headphone/front speaker jack

Microphone jack

Center/subwoofer jack (optional)

S/PDIF (optical) jack (optional)

USB ports

Digital coaxial audio jack (optional) or video port (optional)

Serial port

PS/2 keyboard port PS/2 mouse port

DVI monitor port (add-in video card)

Telephone jack (optional)

Modem jack (optional)

Component Icon Description

Power connector Plug the power cord into this connector.

Cover release lever Lift this lever to open the computer cover

Case cover

Remove this screw before opening the case.

thumbscrew

Kensington lock slot

Attach a cable lock to this slot, then attach the cable to a solid object like a desk or table to prevent your computer from being stolen.

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Component Icon Description

Rear speaker jack (black plug)

Ethernet (network) jack

IEEE 1394 port (optional)

Parallel port (optional)

Telepho ne jack (optional)

Voltage switch Before turning on your computer, make sure

Plug your rear right and left speakers into this jack. For more information, see “Configuring the audio jacks” “Configuring

the audio jacks” on page 28.

Plug an Ethernet network cable or a device (such as a DSL or cable modem for a broadband Internet connection) into this jack. For more information, see “Connecting to a

broadband modem or network” on page 17.

Plug IEEE 1394 (also known as Firewire®) devices (such as a digital camcorder) into this 6-pin IEEE 1394 port. For more information, see “Installing a printer, scanner, or other

device” on page 28.

Plug a parallel device (such as a printer) into this port.

Plug the cord from your telephone into this jack.

that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230. This switch may not be present on your computer if it came with a non-switchable power supply.

CHAPTER 2: Checking Out Your Computer

Component Icon Description

Audio input (Line in) jack (blue plug)

-ORSide speaker jack

Headphone/analo g speakers jack (green plug)

-ORFront speakers jack

If the back of your computer has five audio jack s, this jack is u ser confi gurable for one of the following: Stereo in: Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this jack. For more information, see “Configuring the

audio jacks” on page 28.

If the back of your computer has three audio jacks, this jack is the audio input (line in) jack. Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer.

If the back of your computer has five audio jack s, this jack is u ser confi gurable for one of the following: Headphone: Plug headphones or amplified speakers into this jack (Default). Stereo out: Plug your front left and right speakers into this jack. For more information, see “Configuring the

audio jacks” on page 28.

If the back of your computer has three audio jacks, this jack is the headphone/analog speaker (line out) jack. Plug powered speakers, an external amplifier, or headphones into this jack.

Microphone jack (pink plug)

Center/subwoofer jack (orange plug)(optional)

S/PDIF output jack (optional)

USB ports Plug USB (Universal Serial Bus) devices (such

Plug a microphone into this jack.

Plug your center speaker and subwoofer into this jack. For more information, see

“Configuring the audio jacks” on page 28.

Plug an optical cable from an amplifier or entertainment system into this jack for digital sound.

as a USB printer, scanner, camera, keyboard, or mouse) into these ports. For more information, see “Installing a printer,

scanner, or other device” on page 28.

www.gateway.com

Component Icon Description

Digital coaxial audio port (some models)

-ORVideo port

Serial port Plug a serial device into this port. For more

PS/2 keyboard port

PS/2 mouse port Plug a PS/2 mouse into this port.

DVI monitor port (optional)

Modem jack (optional)

Plug a single digital coaxial audio connector into this jack for digital audio. Provides digital audio output from a CD or DVD (optional).

Plug a monitor into this port (optional).

information, see “Installing a printer,

scanner, or other device” on page 28.

Plug a PS/2 keyboard into this port.

Plug a digital monitor into this port.

Plug a modem cable into this jack. For more information, see “Connecting a dial-up

modem” on page 18.

CHAPTER 2: Checking Out Your Computer

CHAPTER3

Setting Up and Getting

Started

• Working safely and comfortably

• Preparing power connections

• Connecting to a broadband modem or

network

• Connecting a dial-up modem

• Starting your computer

• Turning off your computer

• Restarting (rebooting) your computer

• Using the keyboard

• Using the mouse

• Adjusting the volume

• Configuring the audio jacks

• Installing a printer, scanner, or other device

• Setting up RAID

CHAPTER 3: Setting Up and Getting Started

Working safely and comfortably

Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain:

• Keep hands and arms parallel to the floor.

• Adjust the screen so it is perpendicular to your line of

sight, and the top of the screen is no higher than eye leve.

• Place your feet flat on the floor or on a footrest.

• Keep ventilation openings clear of obstructions.

Top of screen is not higher than eye level

Hands and arms are

parallel to the floor

Screen is perpendicular to your line of sight

Feet are flat on the floor

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Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.

• Position the computer desk and screen so you can avoid

glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter.

• Use soft, indirect lighting in your work area. Do not use

your computer in a dark room.

• Set paper holders at the same height and distance as

the monitor.

• Avoid focusing your eyes on your computer screen for

long periods of time. Every 10 or 15 minutes, look around the room, and try to focus on distant objects.

Setting up your computer desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.

• Select a flat surface for your computer desk.

• Adjust the height of the computer desk so your hands

and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm’s height above the keyboard.

• Use an adjustable chair that is comfortable, distributes

your weight evenly, and keeps your body relaxed.

• Position your chair so the keyboard is at or slightly

below the level of your elbow. This position lets your shoulders relax while you type.

• Adjust the chair height, adjust the forward tilt of the

seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

• Adjust the back of the chair so it supports the lower

curve of your spine. You can use a pillow or cushion to provide extra back support.

CHAPTER 3: Setting Up and Getting Started

Sitting at your computer

• Avoid bending, arching, or angling your wrists. Make

sure that they are in a relaxed position when you type.

• Do not slouch forward or lean far back. Sit with your

back straight so your knees, hips, and elbows form right angles when you work.

• Take breaks to stand and stretch your legs.

• Avoid twisting your torso or neck.

Avoiding discomfort and injury from repetitive strain

• Vary your activities to avoid excessive repetition.

• Take breaks to change your position, stretch your

muscles, and relieve your eyes.

• Find ways to break up the work day, and schedule a

variety of tasks.

Preparing power connections

Protecting from power source problems

War ning

High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.

An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally.

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Checking the voltage selection

Caution

If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230.

The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply’s voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your usage area (such as while in another country). Use the power selection switch on the back of your computer to set the voltage to 115V or 230V.

To set the voltage selection switch:

1 Disconnect your computer’s power cable. 2 Use a tool such as an opened paper clip to slide the

voltage selection switch to the correct voltage position. The switch is located on the back of your computer, near the power cable connector.

Connecting to a broadband modem or network

Important

Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or wireless Ethernet network, see your online User Guide.

You can connect your computer to a cable or DSL modem or to a wired Ethernet network.

To connect to a broadband modem or to an Ethernet

network:

1 Insert one end of the network cable into the network

jack on the back of your computer.

2 Insert the other end of the network cable into a cable

modem, DSL modem, or network jack.

CHAPTER 3: Setting Up and Getting Started

Connecting a dial-up modem

War ning

To reduce the risk of fire, use only No. 26 AWG or larger

telecommunications line cord.

Your computer may have a 56K modem that you can use with a standard telephone line to connect to the internet or fax documents.

To connect the modem:

1 Insert one end of the modem cable into the modem

jack on the modem at the back of your computer.

2 Insert the other end of the modem cable into a

telephone wall jack. (The modem will not work with digital or PBX telephone lines.)

3 If you want, you can connect a telephone to the PHONE

jack on the modem at the back of your computer.

Starting your computer

To start your computer:

1 Connect the power, network, mouse, and keyboard

cables to your computer according to the setup poster.

2 Press the power button on the front of your computer.

If your computer does not turn on, check the power cable connections.

Important

Your computer has a built-in, variable-speed fan. In addition, your computer uses a powerful processor which produces heat and has its own cooling fan. Both the system fan and processor fan can run at different speeds at times to ensure correct system cooling. You may notice an increase in the fan noise when the fan is running at high speed and a decrease in the fan noise when it switches to normal speed.

3 If you are starting your computer for the first time, to

select the language and time zone and to create your first user account, follow the on-screen instructions.

4 Attach and turn on any USB or audio peripheral devices,

such as printers, scanners, and speakers. If you need to attach a peripheral device to the parallel or serial ports, turn off your computer first. See the documentation that came with each device for its setup instructions.

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5 To open your computer’s main menu, click (Start).

From that menu, you can run programs and search for files. For more information on using your computer’s menus, see “Using Windows” and “Customizing Windows” in your online User Guide.

Waking up your computer

Tip

For more information about changing the power button mode, see the

“Customizing” chapter in your online User Guide.

When you have not used your computer for several minutes, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator on the power button flashes.

If your computer is in Sleep mode, move the mouse, press a key on the keyboard, or press the power button to “wake” it up.

Turning off your computer

War ning

When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods.

Important

If for some reason you cannot use the Shut Down option in Windows to turn off your computer, press and hold the power button for about five seconds, then release it.

Putting your computer into Sleep mode is the easiest way to power down your computer. Although it does not turn your computer completely off, it does turn off or slow down most system operations to save power, and saves your desktop layout so the next time you restore power, the programs are laid out just as you left them. Waking your computer from a Sleep state is much faster than turning on your computer after it has been turned completely off.

CHAPTER 3: Setting Up and Getting Started

To put your computer to sleep:

1 Click (Start), then click (power). The

computer saves your session and partially shuts down to save power.

2 To “wake” your computer, press a key on the keyboard

or press the power button.

To turn off your computer:

1 Click (Start), click the arrow next to the lock icon,

then click Shut Down. The computer turns off.

2 To completely disconnect all power (such as for

servicing internal components), also disconnect the power cord.

Restarting (rebooting) your computer

If your computer does not respond to keyboard or mouse input, you may need to restart (reboot) your computer.

To restart your computer:

1 Click (Start), click the arrow next to the lock icon,

then click Restart. Your computer turns off, then turns on again.

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2 If your computer does not turn off, press and hold the

power button until the computer turns off (about five seconds), then press it again to turn the computer back on.

Using the keyboard

Premium multimedia keyboard features

The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.

Function keys

Editing buttons Internet buttons Audio playback buttons Internet buttons

Windows keys

Application key Directional keys Numeric keypad

Navigation keys

Indicators

Feature Icon Description

Editing buttons Press these buttons to copy, cut, and paste.

Function keys Press these keys to start program actions. Each

Internet buttons Press these buttons to launch your Internet

program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

home page, search, or e-mail programs.

Audio playback buttons

Press these buttons to play your audio files and to adjust the volume.

CHAPTER 3: Setting Up and Getting Started

Feature Icon Description

Navigation keys Press these keys to move the cursor to the

Indicators Show if your N

Windows keys Press one of these keys to open the Windows

Application key Press this key to access shortcut menus and help

Directional keys Press these keys to move the cursor up, down,

Numeric keypad Press these keys to type numbers when the

beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

UM LOCK, CAPS LOCK, or

SCROLL LOCK keys are activated. Press the

corresponding key to activate the function.

Start menu. These keys can also be used in combination with other keys to open utilities like F (Find/Search), R (Run), and E (Computer).

assistants in Windows.

right, or left.

numeric keypad (NUM LOCK) is turned on.

Elite multimedia keyboard features

The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.

Sleep button Internet buttons

Function keys

Audio playback

buttons

Indicators

Windows keys Application key Numeric keypad

Navigation keys

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Feature Icon Description

Sleep button Press this button to activate your computer’s

Function keys Press these keys to start program actions.

Application buttons Press these buttons to launch your Internet

Audio playback buttons

Indicators Show if your NUM LOCK, CAPS LOCK, or

Windows keys Press one of these keys to open the Windows

Application key Press this key to access shortcut menus and

Editing buttons Press these buttons to copy, cut, and paste.

Sleep (power-saving) mode.

Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

home page, search for files, or launch the calculator program.

Press these buttons to play your audio files and to adjust the volume.

SCROLL LOCK keys are activated. Press the corresponding key to activate the function.

Start menu. These keys can also be used in combination with other keys to open utilities like F (Find/Search), R (Run), and E (Computer).

help assistants in Windows.

Navigation keys Press these keys to move the cursor to the

Numeric keypad Press these keys to type numbers when the

beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. Press the arrow keys to move the cursor.

numeric keypad (N

UM LOCK) is turned on.

CHAPTER 3: Setting Up and Getting Started

Using the mouse

Scroll wheel

Left button

The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.

As you move the mouse, the pointer (arrow) on the display moves in the same direction.

Right button

You can use the left and right buttons on the mouse to select objects on the display.

You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.

To... Do this...

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Move the pointer on the computer display

Select an object on the computer display

Start a program or open a file or folder

Access a shortcut menu or find more information about an object on the display.

Move an object on the computer display.

Move the mouse around. If you reach the edge of your mouse pad and need to move the mouse farther, lift the mouse and place it in the middle of the mouse pad, then continue moving the mouse.

Position the pointer over the object. Quickly press and release the left mouse button. This is called clicking.

Position the pointer over the object. Quickly press and release the left mouse button twice. This is called double-clicking.

Position the pointer over the object. Quickly press and release the right mouse button once. This is called right-clicking.

Position the pointer over the object. Press the left mouse button and hold it down. Move (drag) the object to the appropriate part of the computer display. Release the button to drop the object where you want it. This is called clicking and dragging.

For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see the “Customizing” chapter in your online User Guide. For instructions on how to clean the mouse, see “Cleaning the mouse” on page 77.

CHAPTER 3: Setting Up and Getting Started

Adjusting the volume

You can adjust volume using your speakers’ controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer.

To adjust the overall volume using hardware controls:

• If you are using external speakers, turn the knob on the

front of the speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see “Using the

keyboard” on page 21.

To adjust the volume from Windows:

1 Click (Volume) on the taskbar. The volume control

slider opens.

2 Click and drag the slider up to increase volume and

down to decrease volume.

3 To mute the volume, click (Mute). To restore volume,

click it again.

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4 To adjust device volume levels, click Mixer. The Volume

Mixer dialog box opens, where you can click and drag

sliders for individual devices.

Tip

Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

5 Click X in the top-right corner of the window to close it.

Help

For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box, then press E

NTER.

CHAPTER 3: Setting Up and Getting Started

Configuring the audio jacks

If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack. To use the audio jacks for something other than the default audio device, you need to configure the audio jacks.

To configure the audio jacks:

Shortcut

Start Ö Control Panel Ö Hardware and Sound Ö Advanced

1 Connect your audio device(s) to the computer audio

jack(s).

2 Click (Start), then click Control Panel. The Control

Panel window opens.

3 Click Hardware and Sound, Sound, the Playback tab,

then click Configure.

-OR-

If your computer has the Realtek Sound Effect Manager installed, double-click the Sound Effect Manager icon on the taskbar. The Realtek dialog box opens.

4 Follow the on-screen instructions to configure the audio

jacks for your speaker setup.

Installing a printer, scanner, or other device

Important

Before you install a printer, scanner, or other peripheral device, see the

device documentation and installation instructions.

Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Computer” on page 5.

), Universal Serial Bus

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IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually

recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Help

For more information about installing peripheral devices, click Start, then

click Help and Support. Type installing devices in the Search Help box, then press E

Parallel and serial port devices are not plug-and-play. See the device documentation for detailed information and installation instructions.

NTER.

Setting up RAID

About RAID

RAID (Redundant Array of Inexpensive/ Independent Disks) lets your computer use multiple hard drives more efficiently. Your computer supports RAID 0, RAID 1, RAID 5, and RAID 10.

RAID for performance

RAID 0 lets your computer see multiple hard drives as a single drive. This type of RAID can increase file access speeds, which is important if you work with video editing, sound editing, and high-performance games. RAID 0 is also an affordable way to increase your total file storage capacity.

CHAPTER 3: Setting Up and Getting Started

How it increases performance

The more drives you have in your RAID 0 array, the faster the potential drive reading performance. All hard drives have limitations on how fast they can read and write files. If half a file is stored on one RAID 0 drive and the other half on another RAID 0 drive, each drive only has to read half of the file. So, the entire file is accessed by the computer up to twice as fast (using a two-drive RAID 0 array). In a three-drive RAID 0 array, if the file is evenly distributed among the drives, each drive must read only a third of the file, and so on. If the entire file happens to be stored on only one of the drives, the file is accessed at the same speed as if it were on a standard hard drive setup. Dividing up files between multiple hard drives like this is called striping.

RAID 0

A C

B D F

How it makes file storage cheaper

Because RAID 0 lets your computer see multiple hard drives as a single drive, you can install several lower capacity (less expensive) drives and have the same single-drive storage simplicity and capacity as a larger, more expensive hard drive.

Drawbacks

Unfortunately, RAID 0 lets multiple drives behave as one in another way. If part of the array fails (such as a hard drive crashing), the entire array fails. Because the drives are treated like a single drive, parts of files (including operating system files) can be spread across several drives, leaving the computer with only file fragments if one drive fails. Regular and frequent backups are critical.

Another drawback is that RAID 0 treats each hard drive as if it has the storage capacity of the smallest drive in the array. So if you have three drives (300 GB, 250 GB, and 200 GB) in a RAID 0 array, your computer only recognizes 600 GB total capacity.

RAID for security

RAID 1 maintains a complete copy of a file set on each physical hard drive in the array. Maintaining simultaneous, complete copies of files across multiple hard drives is called mirroring. If a drive fails, the mirrored drive takes over and acts as the primary drive.

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RAID 1

A B C

File reading performance (seek time) is increased using the same methods that RAID 0 uses, although writing speed is the same as if writing to a single hard drive.

Drawback

RAID 1 treats the entire array as a single drive with the storage capacity of the smallest physical drive in the array. So if you have two drives (300 GB and 250 GB) in a RAID 1 array, your computer only recognizes a single drive with 250 GB total capacity.

A B C

RAID for both: performance and security

RAID 5 uses striping (at the block level) with on-the-fly error correction across all drives. Because of this error correction, small file read/write errors can be quickly and automatically fixed without a significant drop in system performance. RAID 5 offers good performance and data redundancy. This array preserves your files if a drive fails.

CHAPTER 3: Setting Up and Getting Started

RAID 5 stripes both data and parity information across multiple drives. Striping across drives improves overall performance, and the parity information provides data protection. Because of the error-correction capabilities, if a drive fails, the data can be quickly and automatically fixed.

RAID 5

A1 B1 CP

RAID 10 (also called RAID 1+0 or RAID 1&0) contains sets of RAID 1 mirrors acting as drives within a RAID 0 striping array. With this setup, the array could survive one drive failure in each mirror array.

RAID 0

RAID 1

A C E

Drawback

A RAID 5 array is treated as one drive with the capacity of all but one of the drives added together.

RAID 10 treats the entire array as a single drive with the storage capacity of the smallest drive × 2. So if you have four drives (350 GB, 300 GB, 250 GB, and 200 GB) in a RAID 10 array, your computer recognizes a single drive with 400 GB total capacity.

A C E

A2 BP C1

AP B2 C2

RAID 1

B D F

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Preparing your computer for RAID

Setting up RAID on your computer can involve two major steps, depending on how your computer has been configured.

To prepare your computer for RAID:

1 Configure the RAID arrays. See the Array Manager User

Guide, or “Configuring RAID” on page 33.

2 Install the operating system.

Configuring RAID

Enabling RAID

If your computer had RAID enabled at the factory, you do not need to enable it. If you are setting up RAID yourself, and RAID was not enabled at the factory, you must enable it.

To enable RAID on your computer:

1 Start (or restart) your computer. 2 As soon as your computer turns on and the Gateway

logo appears on the screen, press F2. The BIOS Setup utility opens.

3 Select the Advanced menu, then select Drive

Configuration.

4 Change the ATA/IDE Mod e to Enhanced.

5 Change the SATA mode to RAID.

6 Press F10, then type Y to exit BIOS saving changes.

Now that RAID is enabled, you can access the RAID setup.

CHAPTER 3: Setting Up and Getting Started

Creating a RAID volume

Because RAID can be configured so many ways, this procedure covers only the basics.

To configure RAID:

1 Start (or restart) your computer. During startup, the

RAID option screen appears. (Number and specifications of your drives may vary from the example.)

2 While the RAID option screen is open, press CTRL+i. The

Matrix Storage Manager opens.

3 Highlight 1. Create RAID Volume, then press ENTER.

The Create Volume menu opens.

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4 Change the following settings:

• Name—Type a volume name (up to 16 characters)

or use the default name, then press E

NTER.

• RAID Level—Press ↑ or ↓ to select the RAID level,

then press E

NTER.

• Select Disks—Press ↑ or ↓ to highlight drives, press

the spacebar to select (mark with a green triangle) each drive to use in the array, then press ENTER. You must select a minimum of two drives.

• Strip Size—If you have selected RAID 0, RAID 5, or

RAID 10, select the strip value for the array, then press E

NTER. Defaults: 218 KB for RAID 0 and RAID 10,

64 KB for RAID 5. We recommend accepting the default strip value.

• Capacity—Type the volume capacity, or use the

default capacity, then press ENTER. We recommend using the default value (the maximum capacity with the drives you selected).

5 Highlight Create Volume, then press ENTER. A warning

appears.

6 Type Y. The RAID volume is created and the Main menu

opens.

7 Highlight 4. Exit, then press Enter. You exit the Matrix

Storage Manager, and your computer restarts.

Deleting a RAID volume

Deleting a RAID volume deletes all files on that volume, including operating system files.

To delete a RAID volume:

1 Start (or restart) your computer. During startup, the

RAID option screen appears.

2 While the RAID option screen is open, press CTRL+i. The

Matrix Storage Manager opens.

Caution

If your computer boots to RAID (to load the operating system), deleting the RAID volume will remove the operating system, and you will not be able to start your computer.

3 Highlight 2. Delete RAID Volume, then press ENTER. The

Delete Volume menu opens.

CHAPTER 3: Setting Up and Getting Started

4 Press ↑ or ↓ to highlight the RAID volume you want to

delete, then press D

ELETE. A warning message appears.

5 Type Y to confirm volume deletion.

Resetting drives to non-RAID status

To troubleshoot or repair incompatible RAID configurations, failed RAID volumes, or failed drives within a RAID volume, you can reset the drives to non-RAID status until the problems can be resolved.

To reset drives to non-RAID status:

1 Start (or restart) your computer. During startup, the

RAID option screen appears.

2 While the RAID option screen is open, press CTRL+i. The

Matrix Storage Manager opens.

3 Highlight 3. Reset Disks to Non-RAID, then press

NTER. The Reset RAID Data menu opens.

4 Press ↑ or ↓ to highlight drives, press the spacebar to

select (mark with a green triangle) each drive you want to reset, then press ENTER. A warning message appears.

5 Type Y to confirm the drive reset.

Adding or replacing a RAID drive

Caution

Never remove an active drive from an array until it is placed in a failed state or prepared for removal. For more information, see your RAID controller documentation or the Array Manager User Guide.

If your computer supports hot swapping (adding or replacing a drive without turning off the computer), you can replace a failed RAID drive with a working drive that is the same size or larger than the other array drives. When you add or replace a drive in an array, the array begins rebuilding the drive.

To replace a failed RAID drive:

• Insert the new drive in the same drive slot as the failed

drive. Your new drive acts as a “hot spare” for the array.

Getting help

For more information on RAID concepts, configuration, and maintenance, search for RAID FAQ information on the Gateway Technical Support Web site (www.gateway.com the Intel Support & Downloads Web site (support.intel.com

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) and

CHAPTER 3: Setting Up and Getting Started

CHAPTER4

Upgrading Your Computer

• Preventing static electricity discharge

• Opening and closing the case

• Adding or replacing memory

• Replacing the system battery

• Adding or replacing an optical disc drive

• Adding or replacing an optional diskette

drive

• Adding or replacing the memory card reader

• Adding or replacing a hard drive

• Replacing the front fan

• Replacing the rear fan

• Replacing the power supply

• Replacing the heat sink and processor

• Replacing the I/O board

• Adding or replacing an expansion card

• Replacing the system board

CHAPTER 4: Upgrading Your Computer

Preventing static electricity discharge

War ning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case.

To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.

The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before opening the computer case, follow these guidelines:

• Wear a grounding wrist strap (available at most

electronics stores) and attach it to a bare metal part of your computer.

• Turn off your computer.

• Touch a bare metal surface on the back of the computer.

• Unplug the power cord and the modem and network

cables.

Caution

ESD can permanently damage electrostatic discharge-sensitive components in your computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.

Before working with computer components, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors,

plastic, and packing foam.

• Remove components from their antistatic bags only

when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold expansion cards by their edges or their

metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface.

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Opening the case

Your computer case provides easy access to internal components.

Removing the side panel

War ning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case.

To remove the side panel:

1 Follow the instructions in “Preventing static electricity

discharge” on page 40.

2 Shut down your computer, then disconnect the power

cord and modem, network, and all peripheral device cables.

3 Press the power button for ten seconds to drain any

residual power from your computer.

4 Remove the security tape on the rear edge of the side

panel.

5 Remove the thumbscrew on the side panel cover. For

the location of the thumbscrew, see “Back” on page 8.

Important

Your computer hardware options and port locations may vary

from these illustrations.

CHAPTER 4: Upgrading Your Computer

6 Lift the cover release lever, then swing the side panel

away from the computer.

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Removing the front bezel

To remove the front bezel:

• Push on the three spring tabs, grasp the right side of

the front bezel, then pull the bezel out and away from the case.

CHAPTER 4: Upgrading Your Computer

Closing the case

Replacing the front bezel

To replace the front bezel:

1 Insert the tabs on the left side of the bezel into the slots

in the left side of the computer.

Tabs and slot s

2 Swing the right side of the bezel in so the tabs on the

right side of the bezel go into the slots on the right side of the computer.

3 Press the right side of the bezel firmly until it snaps into

place.

Replacing the side panel

To replace the side panel:

1 Make sure that all of the internal cables are arranged

inside the computer so they will not be pinched when you close the computer.

Important

Your computer hardware options and port locations may vary

from this illustration.

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2 Insert the bottom edge of the side panel into the inside

bottom edge of the computer, then swing the side panel in toward the top of the computer to secure it into place.

3 Replace the side panel thumbscrew. 4 Reconnect the cables and power cord.

Adding or replacing memory

When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory.

To install or replace DIMM memory:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

CHAPTER 4: Upgrading Your Computer

3 Find the memory module banks on your system board.

4 If you are removing a DIMM from the memory module

bank, gently pull the plastic tabs away from the sides of the memory module and remove it.

- OR -

If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank.

5 Align the notches on the new DIMM with the notches

on the memory module bank, then press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click.

6 Return your computer to its upright position. 7 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the

Windows desktop appears.

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10 Click (Start), right-click Computer, then click

Properties. The amount of memory in your computer

is displayed.

Replacing the system battery

War ning

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to local hazardous materials regulations.

If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery that was in your computer.

To replace the battery:

1 Restart your computer. 2 During the restart, press and hold the F1 key. The main

menu of the BIOS Setup utility opens.

3 Write down all the values in the menus and submenus,

then exit from the utility.

4 Shut down your computer. 5 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

6 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

7 Locate the old battery on the system board and note

its orientation. You will need to install the new battery the same way.

Important

Your computer’s battery location may vary from the illustration.

CHAPTER 4: Upgrading Your Computer

8 Push the battery release tab. The battery pops out of

the socket.

Battery Battery release tab

9 Make sure that the positive (+) side of the new battery

is facing up, then press the battery into the socket until it snaps into place.

10 Return your computer to its upright position. 11 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

12 Reconnect all external cables and the power cord. 13 Turn on your computer. 14 Open the BIOS Setup utility. 15 In the BIOS Setup utility, restore any settings that you

wrote down in Step 3.

16 Save all your settings and exit the BIOS Setup utility.

Adding or replacing an optical disc drive

To add or replace an optical disc drive:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 43.

Important

The color and shape of your replacement drive's front cover may

vary from your original drive.

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3 If you are installing a new drive, slide the drive release

latch toward the back of the computer, then go to

Step 7.

- OR -

If you are replacing an existing drive, disconnect the cables from the drive, noting their locations and orientation. You will reconnect the cables after you install the new drive. (CD/DVD drive shown.)

4 Remove the drive thumbscrew from the CD or DVD

drive.

Drive thumbscrew

CHAPTER 4: Upgrading Your Computer

5 Slide the drive release latch toward the back of the

computer to release the drive.

6 Slide the drive forward and out of the drive bay. 7 If you are replacing a drive, note any jumper settings

on the old drive and set the jumpers on the new drive to be the same. If you are installing a new drive, follow the manufacturer’s instructions.

8 Slide the new drive into the drive bay, line up the

thumbscrew hole on the drive bay with the screw hole on the drive, then slide the drive release latch toward the front of the computer to lock the drive into place. You do not need to replace the thumbscrew because it was originally installed for shipping purposes.

9 Connect the drive cables using your notes from Step 3.

If you are installing a new drive, follow the manufacturer’s instructions.

10 Replace the front bezel by following the instructions in

“Replacing the front bezel” on page 44.

11 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

Adding or replacing an optional diskette drive

To add or replace a diskette drive:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 43.

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Important

The color and shape of your replacement drive's front cover may

vary from your original drive.

3 If you are installing a new drive, go to Step 6.

- OR -

If you are replacing an existing drive, disconnect the cables from the drive, noting their locations and orientation. You will reconnect the cables after you install the new drive.

4 Remove the thumbscrew from the diskette drive.

Thumbscrew

5 Slide the drive release latch back to unlock the drive,

then slide the drive forward and out of the drive bay.

6 Slide the new drive into the drive bay. 7 Slide the drive release latch forward to lock the drive

into place. You do not need to replace the thumbscrew because it was originally installed for shipping purposes.

8 Reconnect the drive cables using your notes from

Step 3. If you are installing a new drive, follow the

manufacturer’s instructions.

CHAPTER 4: Upgrading Your Computer

9 Replace the front bezel by following the instructions in

“Replacing the front bezel” on page 44.

10 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

Adding or replacing the memory card reader

To add or replace the memory card reader:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 43.

3 If you are adding a memory card reader, slide the drive

release latch to the left to unlock it, then go to Step 7.

- OR -

If you are replacing a memory card reader, proceed to the next step.

4 Disconnect the memory card reader cables, noting their

locations and orientation. (You will reconnect the cables after you install the new memory card reader.)

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5 Remove the thumbscrew holding the card reader in the

drive bay.

Thumbscrew

6 Slide the drive release latch back to release the card

reader, then slide the card reader out of the case.

7 Slide the new card reader into the bay from the front

of the case, then slide the drive release latch forward to lock the drive into place. You do not need to replace the thumbscrew because it was originally installed for shipping purposes.

Important

The color and shape of your replacement reader's front cover

may vary from your original reader.

8 Connect the data cable to the new card reader. If you

are replacing a card reader, you can use your notes from

Step 4 as a guide.

9 Replace the front bezel by following the instructions in

“Replacing the front bezel” on page 44.

10 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

CHAPTER 4: Upgrading Your Computer

Adding or replacing a hard drive

To add or replace a hard drive:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 If you are adding a new drive, slide the drive release

latch toward you, then go to Step 5.

- OR -

If you are replacing an existing drive, go to the next step.

3 Disconnect the drive cables, noting their locations and

orientation. (You will reconnect the cables after you install the new drive.)

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4 Remove the hard drive by sliding it out of the drive bay.

5 Note any jumper settings on the old drive and set the

jumper on the new drive to be the same. If you are installing a new drive, follow the manufacturer’s instructions.

Jumper

6 Slide the new drive into the drive bay, then secure it in

the drive bay by sliding the drive release latch in toward the computer.

7 If you are replacing a drive, reconnect the drive cables

using your notes from Step 3. If you are installing a new drive, follow the manufacturer’s instructions for connecting it to the system board.

8 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

9 Reconnect all external cables and the power cord. 10 Turn on your computer. 11 If you installed a new drive, format and partition the

drive according to the manufacturer’s instructions (available on the manufacturer’s Web site).

CHAPTER 4: Upgrading Your Computer

12 If you are installing a primary drive, install Windows

using the operating system DVD that came with your computer. For more information on restoring your system, see “Recovering your system” on page 109.

Replacing the front fan

To replace the front fan:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Remove the fan cover by squeezing the top (1) and

bottom (1), then pulling the cover (2) out.

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3 Disconnect the fan cable from the system board. The

location of the fan connection may vary, so trace the fan cable from the fan to the system board.

4 Remove the fan mount by pressing in on the flat area (1)

near the front, then rotating the fan mount (2) back.

5 Slide the old fan out of the fan mount.

6 Slide the new fan into the fan mount.

Caution

Be careful not to catch the wires connecting the power button to the system board when rotating the fan mount. A notch has been provided for routing these wires.

7 Insert the tabs on the rear of the fan mount into the

slots provided, then rotate the mount into place. The mount should lock into place.

CHAPTER 4: Upgrading Your Computer

8 Reconnect the fan cable to the system board. 9 Replace the fan cover.

10 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

Replacing the rear fan

Tools

You need a Phillips screwdriver to replace the rear fan.

To replace the rear fan:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Disconnect the fan cable from the system board. The

location of the fan connection may vary, so trace the fan cable from the fan to the system board.

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3 Remove the four screws that secure the fan to the inside

back of the computer, then remove the fan from inside the computer. Note the orientation of the fan and install the new fan the same way.

Screws

4 Insert the new fan into the computer and line it up with

the screw holes on the back of the computer, then replace the screws that secure it to the back of the computer.

5 Reconnect the fan cable to the system board. 6 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

7 Reconnect all external cables and the power cord. 8 Turn on your computer.

CHAPTER 4: Upgrading Your Computer

Replacing the power supply

Tools

You need a Phillips screwdriver to replace the power supply.

To replace the power supply:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Disconnect the power supply cables from all

components (such as hard drives, CD or DVD drives, and the system board), noting their locations and orientation. (You will reconnect the cables after you install the new power supply.)

3 Remove the three screws that secure the power supply

to the computer.

Screws

4 Slide the power supply away from the back of the

computer, then lift up.

5 Install the new power supply into the case, then install

the three screws to secure the power supply to the case.

6 Reconnect the power supply cables using your notes

from Step 2.

7 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

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Replacing the heat sink and processor

Tools

You need a Phillips screwdriver to replace the heat sink.

To replace the heat sink and processor:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

3 Remove the fan cover by squeezing the top (1) and

bottom (1), then pulling the cover (2) out.

CHAPTER 4: Upgrading Your Computer

4 Loosen the four screws that secure the heat sink to the

system board, then remove the heat sink. (The screws cannot be completely removed.)

Caution

The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you remove the old heat s ink or unpack the new heat sink so you do not damage the TIM.

Screws

5 Release the processor by pushing down on the lever,

then lifting the lever completely up.

6 Remove the processor from the system board. 7 Install the new processor onto the system board making

sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then return the lever to its locked position.

8 Place the heat sink on the system board, then tighten

the screws that secure it to the system board.

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9 Replace the fan cover. 10 Return your computer to its upright position. 11 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

Replacing the I/O board

Tools

You need a Phillips screwdriver to replace the I/O board.

To replace the front I/O board:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 43.

3 Remove the screw that secures the front I/O assembly

to the computer, then remove the I/O assembly.

Screw

CHAPTER 4: Upgrading Your Computer

4 Remove the screw that secures the front I/O panel

board to the computer, then remove the I/O panel board by pushing it toward the back of the computer.

Screw

5 Disconnect the cable from the old I/O panel board and

connect it to the new I/O panel board.

6 Insert the new I/O panel board into the computer, then

replace the screw.

7 Place the front I/O assembly onto the computer, then

replace the screw.

8 Replace the front bezel by following the instructions in

“Replacing the front bezel” on page 44.

9 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

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Adding or replacing an expansion card

To add or replace an expansion card:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

Important

Your computer hardware options and port locations may vary

from the illustrations below.

2 Loosen the thumbscrew on the expansion card cover.

Tip

For more stability, place your computer on its side. To avoid

scratching the case, place it on a towel or other non-abrasive surface.

CHAPTER 4: Upgrading Your Computer

3 Open the expansion card cover.

4 If you are replacing a card, disconnect any cables that

are attached to the card, noting their locations and orientation. (You may have to reconnect the cables after you install the new card.)

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5 Remove the old expansion card (if necessary). You can

slightly seesaw the card end-to-end to loosen it, but do not bend the card sideways.

To remove a card (such as a video card) from the PCI Express slot, press the card release lever before trying to remove the card.

Caution

Do not touch the contacts on the bottom part of the expansion

card. Touching the contacts can cause electrostatic damage to the card.

6 Install the new card into the expansion slot. You can

slightly seesaw the card end-to-end to help insert the card, but do not bend the card sideways.

7 Tighten the thumbscrew on the expansion card cover.

8 Reconnect the expansion card cables (if any) using your

notes from Step 4, or, if adding a new card, follow the manufacturer’s instructions.

9 Return your computer to its upright position.

CHAPTER 4: Upgrading Your Computer

10 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

Replacing the system board

Tools

You need a Phillips screwdriver to replace the system board.

To replace the system board:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 41.

2 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

3 Disconnect any cables that are attached to any

expansion cards, noting their locations and orientation. (You will reconnect the cables after you install the cards on the new board.)

4 Remove the expansion cards by following the

instructions in “Adding or replacing an expansion card”

on page 65. You can slightly seesaw a card end-to-end

to loosen it, but do not bend a card sideways.

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5 Remove the fan cover by squeezing the top (1) and

bottom (1), then pulling the cover (2) out.

6 Find the memory module banks on your system board.

7 Gently pull the plastic tabs away from the sides of the

memory modules, then remove them.

Caution

The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you remove the old heat sink so you do not damage the TIM.

CHAPTER 4: Upgrading Your Computer

8 Loosen the four screws that secure the heat sink to the

system board, then remove the heat sink. (These screws cannot be completely removed.)

Screws

9 Disconnect the power and data cables from the system

board, noting their locations and orientation. (You will reconnect the cables after you install the new board.)

10 Remove the seven system board screws.

Screws

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11 Lift the system board up and out of the case. 12 Align the new system board on the standoffs and secure

it into the computer case with the screws.

13 If your replacement system board does not include a

processor, go to Step 14.

-OR-

If your replacement system board includes a processor, go to Step 17.

14 Release the processor from the old system board by

pushing down on the lever, then lifting the lever completely up.

15 Remove the processor from the old system board. 16 Install the processor onto the new system board making

17 Connect the power and data cables using your notes

from Step 9.

18 Place the heat sink over the processor, then tighten the

screws that secure it to the system board.

19 Align the notches on the memory modules with the

notches on the memory module banks and press the modules firmly into the banks. The tabs on the sides of the memory modules should secure the memory modules automatically. When a module is secure, you hear a click.

Caution

Do not touch the contacts on the bottom part of the expansion card. Touching the contacts can cause electrostatic damage to the card.

CHAPTER 4: Upgrading Your Computer

20 Install the fan cover. 21 Install the expansion cards into the expansion slots. You

can slightly seesaw a card end-to-end to help insert the card, but do not bend the card sideways.

22 Reconnect the expansion card cables using your notes

from Step 3.

23 Return your computer to its upright position. 24 Replace the side panel by following the instructions in

“Replacing the side panel” on page 44.

CHAPTER5

Maintaining Your

Computer

• Setting up a maintenance schedule

• Caring for your computer

• Cleaning your computer

• Updating Windows

• Using BigFix

• Managing hard drive space

• Scheduling maintenance tasks

• Moving from your old computer

CHAPTER 5: Maintaining Your Computer

Setting up a maintenance schedule

Use the following table to set up a regular maintenance schedule.

Maintenance task Weekly Monthly When

Check for viruses X X X

Run Windows Update X X

Manage hard drive space X

Clean up hard drives X X

Scan hard drive for errors X X

Defragment hard drive X X

Back up files X X X

Clean computer case and peripheral devices

Caring for your computer

To extend the life of your computer:

• Be careful not to bump or drop your computer, and do

not put any objects on top of it. The case, although strong, is not made to support extra weight.

• When transporting your computer, we recommend that

you put it in the original packaging materials.

• Keep your computer away from magnetic fields.

Magnetic fields can erase data on hard drives.

• Never turn off your computer when the drive indicator

is on because data on the hard drive could be lost or corrupted.

needed

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• Avoid subjecting your computer to extreme

temperature changes. The case can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a general rule, your computer is safest at temperatures that are comfortable for you.

• Keep all liquids away from your computer. When spilled

onto computer components, almost any liquid can result in expensive repairs that are not covered under a standard warranty.

• Avoid dusty or dirty work environments. Dust and dirt

can clog the internal mechanisms and can lead to permanent damage to the computer.

• Do not block the ventilation fan slots. If these slots are

blocked, your computer may overheat, resulting in unexpected shutdown or permanent damage to the computer.

• When storing your computer for an extended period of

time, unplug AC power.

Cleaning your computer

Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to gather these items and put together a computer cleaning kit:

• A soft, lint-free cloth

• An aerosol can of air that has a narrow, straw-like

extension

• Cotton swabs

• An optical disc drive cleaning kit

CHAPTER 5: Maintaining Your Computer

Cleaning the exterior

War ning

When you shut down your computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.

• Always turn off your computer and other peripheral

devices before cleaning any components.

• Use a damp, lint-free cloth to clean your computer and

other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

• Your computer is cooled by air circulated through the

vents on the case, so keep the vents free of dust. With your computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents.

Cleaning the keyboard

You should occasionally clean the keyboard to remove dust and lint trapped under the keys.

To clean the keyboard:

1 Use an aerosol can of air with a narrow, straw-like

extension to remove dust and lint trapped under the keys.

2 If you spill liquid on the keyboard, turn off your

computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.

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Cleaning the monitor

Caution

A flat-panel display is made of specially coated glass and can be

scratched or damaged by abrasive or ammonia-based glass cleaners.

To clean the monitor:

• To clean an LCD flat panel monitor, use a soft cloth and

water to clean the screen. Dampen the cloth (never apply liquid directly to the screen), then wipe the screen with the cloth.

• To clean a CRT monitor, use a soft cloth and glass

cleaner to clean the monitor screen. Squirt a little cleaner on the cloth (never directly on the screen), then wipe the screen with the cloth.

Cleaning the mouse

If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy.

To clean the mouse:

• Wipe the bottom of the mouse with a damp, lint-free

cloth.

Cleaning optical discs

Optical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling.

To clean an optical disc:

1 Wipe from the center to the edge, not around in a circle,

using a product made especially for the purpose.

CHAPTER 5: Maintaining Your Computer

Updating Windows

Windows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly. Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer.

For information on running Windows Update, see “Windows Update” in your online User Guide. Windows Update can also be controlled through the Windows Security Center. For more information, see “Protecting Your Computer” in your online User Guide.

Help

For more information about Windows Update, click Start, then click Help and Support. Type windows update in the Search Help box, then press

NTER.

Using BigFix

BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.

To start BigFix:

1 Click (Start), All Programs, Accessories, System

Tools, then click BigFix.

2 To learn more about BigFix, click Help, then click

Tutorial.

Managing hard drive space

Windows provides several utilities you can use to check hard drive space, delete unnecessary files, defragment files, and back up files.

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Checking hard drive space

To check hard drive space:

Shortcut

Start Ö Computer Ö right-click drive Ö Properties

1 Click (Start) then click Computer. The Computer

window opens.

2 Right-click the drive that you want to check for available

file space, then click Properties. Drive space information appears.

CHAPTER 5: Maintaining Your Computer

Deleting unnecessary files

Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space.

To delete unnecessary files:

Shortcut

Start Ö Computer Ö right-click drive Ö Properties Ö

Disk Cleanup

1 Click (Start), All Programs, Accessories, System

Tools, then click Disk Cleanup. The Disk Cleanup dialog

box opens.

2 Click one of the options:

• My files only cleans only the folders for the

currently logged in user.

• Files from all users on this computer cleans all

folders.

The Disk Cleanup dilalog box opens.

3 Click to select the types of files you want to delete, then

click OK. The types of files you indicated are deleted.

Help

For more information about keeping the hard drive free of

unnecessary files, click Start, then click Help and Support. Type disk cleanup in the Search Help box, then press E

NTER.

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Checking the hard drive for errors

The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them.

If you use your computer several hours every day, you probably want to run Error-checking once a week. If you use your computer less frequently, once a month may be adequate. Also use Error-checking if you encounter hard drive problems.

To check the hard drive for errors:

1 Click (Start) then click Computer. The Computer

window opens.

2 Right-click the drive that you want to check for errors,

click Properties, then click the Tools tab.

3 Click Check Now, then click Start. Your drive is checked

for errors. This process may take several minutes.

Important

Error checking cannot scan a drive while the drive is being used, so if you try to check your hard drive for errors, you see a prompt asking you if you want to scan the hard drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check.

After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.

4 Correct any problems that are found by following the

on-screen instructions.

5 Click OK.

CHAPTER 5: Maintaining Your Computer

Help

For more information about checking the hard drive for errors,

click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press E

Defragmenting the hard drive

When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.

Disk Defragmenter organizes the data on the drive so each file is stored as one unit rather than as multiple pieces scattered across different areas of the drive. Defragmenting the information stored on the drive can improve hard drive performance.

While Disk Defragmenter is running, do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting process. Also, if you are connected to a network, log off before starting Disk Defragmenter. Network communication may stop the defragmentation process and cause it to start over.

Tip

Because defragmenting a drive may take hours to complete (depending on the size of the drive being defragmented), consider starting the process when you will not need the computer for several hours.

NTER.

To defragment the hard drive:

1 Disconnect your computer from the network. 2 Click (Start), All Programs, Accessories, System

Tools, then click Disk Defragmenter. The Disk Defragmenter dialog box opens.

3 Click Defragment now. This process may take hours to

complete, depending on the size of the drive being defragmented.

Start, then click Help and Support. Type defragmenting in the Search Help box, then press E

Backing up files

Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files.

You should back up your files regularly to a writable optical disc (if you have a recordable drive). Use a backup device, such as a recordable disc drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at

www.gateway.com

To back up files:

1 Click (Start) then click Computer. The Computer

window opens.

2 Right-click the drive that you want to back up, click

Properties, then click the Tools tab.

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Help

For more information about defragmenting the hard drive, click

NTER.

3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to select a backup

storage location and the files and folders to back up.

CHAPTER 5: Maintaining Your Computer

Help

For more information about backing up files, click Start, then

click Help and Support. Type backup in the Search Help box, then

NTER.

press E

Scheduling maintenance tasks

Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors.

Important

Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run.

To start the Task Scheduler:

1 Click (Start), All Programs, Accessories, System

Tools, then click Task Scheduler. The Task Schedu ler dialog box opens.

2 Click Create Basic Task for basic tasks or click Create

Task for more complex tasks, then follow the on-screen instructions to finish setting up and scheduling the task.

Help

For more information about scheduling tasks, click Start, then

click Help and Support. Type task scheduler in the Search Help box, then press E

NTER.

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Moving from your old computer

Moving with Windows Easy Transfer

You can move your files, folders, software settings, and user account settings (such as display, Internet, and e-mail settings) from your old computer to your new one using Windows Easy Transfer, providing your old computer uses Windows XP or Windows Vista.

While using Windows Easy Transfer, you will not be able to run other tasks on the computers.

Important

If your old computer does not use Windows XP or Windows Vista, you mu st manually move y our da ta by u sing a write able d isc, f lash dri ve, or externa l hard drive.

To move files and settings from your old computer:

1 If you want to transfer program settings to your new

computer, install those programs on the new computer before running Windows Easy Transfer. Windows Easy Transfer copies only the software’s settings, not the software itself, to the new computer.

2 Click (Start), All Programs, Accessories, System

Tools, then click Windows Easy Transfer. The Windows

Easy Transfer dialog box opens.

3 Click Next, click Start a new transfer, then follow the

on-screen instructions to complete the transfer.

Help

For more information about transferring files, click Start, then

click Help and Support. Type transferring files in the Search Help box, then press E

NTER.

CHAPTER 5: Maintaining Your Computer

Moving files and settings manually

You can manually transfer your personal data files by copying them to removable media, such as a writable disc, an external hard drive, a network location, or a flash drive.

Finding your documents

Many programs save your personal data files in the Documents or My Documents folder. Look in your old computer’s documents folder for personal data files.

To find files in the documents folder:

1 In Windows Vista, click (Start), then click

Documents. The Documents folder opens and displays many of your saved personal data files. Go to Step 4.

- OR -

In Windows XP, click Start, then click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to Step 4.

- OR -

In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step.

2 Double-click the C:\ drive icon. 3 Double-click the My Documents folder. The My

Documents window opens and displays many of your saved personal data files.

4 Copy your personal data files to removable media or to

another computer on your network.

Finding other files

Use Windows Find or Search to locate other personal data files. For more information, see the online User Guide.

You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension.

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File type File usually ends in...

Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT

Spreadsheets .XLS, .XLT, .TXT

Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS

Movies .MPEG, .MPG, .AVI, .GIF, .MOV

Sound and music .WAV, .CDA, .MP3, .MID, .MIDI, .WMA

To find files using Find or Search:

1 In Windows Vista, click (Start), then click Search.

The Search Results window opens.

- OR -

In Windows XP, click Start, then click Search. The Search Results window opens.

- OR -

In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders. The Search Results window opens.

2 Type the filename you want to search for, then press

NTER. The search results are displayed.

3 To learn about more search options, click Help.

CHAPTER 5: Maintaining Your Computer

CHAPTER6

Troubleshooting

• Safety guidelines

• First steps

• Troubleshooting

• Recovering your system

• Telephone support

CHAPTER 6: Troubleshooting

Safety guidelines

While troubleshooting your computer, follow these safety guidelines:

War ning

Never remove your computer case cover while your computer is turned

on and while the modem cable, network cable, and power cord are connected.

War ning

Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 40.

War ning

To avoid bodily injury, do not attempt to troubleshoot your computer problem if:

- Power cords or plugs are damaged

- Liquid has been spilled into your computer

- Your computer was dropped

- The case was damaged

Instead, unplug your computer and contact a qualified computer technician.

First steps

If you have problems with your computer, try these things first:

• Make sure that the power cord is connected to your

computer and an AC outlet and that the AC outlet is supplying power.

• If you use a power strip or surge protector, make sure

that it is turned on.

• If a peripheral device (such as a keyboard or mouse)

does not work, make sure that all connections are secure.

• Make sure that your hard drive is not full.

• If an error message appears on the screen, write down

the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.

www.gateway.com

• If you added or removed peripheral devices, review the

installation procedures you performed and make sure that you followed each instruction.

• If an error occurs in a program, see the program’s

printed documentation or the online help.

Help

For more information about troubleshooting, click Start, then

click Help and Support. Type troubleshooting in the Search Help box, then press E

NTER.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

The computer does not recognize an add-in card

• Shut down and restart your computer.

• Make sure that you have installed the required

software. For more information, see the documentation that came with your add-in card.

Audio

See “Sound” on page 109.

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive

• Make sure that the disc label is facing up, then try again.

• Try a different disc. Occasionally discs are flawed or

become scratched and cannot be read by the CD or DVD drive.

• If you are trying to play a DVD, make sure that you have

a DVD drive. To identify your drive type, see the “Using Drives and Media Files” chapter in your online User Guide.

• Your computer may be experiencing some temporary

memory problems. Shut down and restart your computer.

CHAPTER 6: Troubleshooting

• Some music CDs have copy protection software. You

may not be able to play these CDs on your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page 77.

• Restart your computer, then enter the BIOS Setup utility

by pressing and holding F2 while your computer restarts. Make sure that the IDE controllers are enabled.

• Make sure that the drive is configured correctly by

following the instructions in the drive documentation.

• Reinstall the device driver.

An audio CD does not produce sound

• Make sure that the disc label is facing up, then try again.

• Some music CDs have copy protection software. You

may not be able to play these CDs on your computer.

• Make sure that the volume controls are turned up. For

more information, see “Adjusting the volume” on

page 26.

• Make sure that the mute controls are turned off. For

more information, see “Adjusting the volume” on

page 26.

• Make sure that the speaker cables are connected

correctly and securely.

• Shut down and restart your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page 77.

• Reinstall the audio device drivers.

A DVD movie will not play

• Make sure that you have a DVD drive. To identify your

drive type, see the “Using Drives and Media Files” chapter in your online User Guide. .

• Make sure that the disc label is facing up, then try again.

• Try a different disc. Occasionally discs are flawed or

become scratched and cannot be read by the DVD drive.

• Shut down and restart your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page 77.

• Reinstall the device driver.

• Make sure that the DVD program has been installed on

your computer.

DVD drives

Ethernet

You cannot see the other computers on your network

www.gateway.com

• DVDs and DVD drives contain regional codes that help

control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your computer’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code for the disc. The regional code for the disc is on the disc, disc documentation, or disc packaging.

If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match.

• See “CD or DVD drives” on page 91.

• Make sure that your Ethernet cable is plugged into the

Ethernet jack on your computer. Make sure that the other end is plugged into a router.

• Make sure that all computers are plugged into a

powered electrical outlet and turned on.

• Make sure that the router is plugged into a powered

electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

• Make sure that all computers on your network have the

same workgroup name.

• Make sure that all computers are using the same Subnet

Mask.

• If you assigned IP addresses to the computers, make

sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

The computer does not recognize an add-in Ethernet card

• Shut down and restart your computer.

• Make sure that you have installed the required

software. For more information, see the documentation that came with your Ethernet card.

• Reseat the card. For more information about opening

your computer case, see “Opening the case” on

page 41. For more information about your Ethernet

card, see the documentation that came with your Ethernet card.

Your Ethernet network is running slower than you expect

• If your Ethernet network is running slower than you

expect, check the speed of each Ethernet component. For best results, all Ethernet components should be standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed.

File management

CHAPTER 6: Troubleshooting

Help

For more information about restoring deleted files, click Start, then click Help and Support. Type System Restor e in the Search Help box, then

press E

NTER.

A file was accidentally deleted

If a file was deleted while holding down the S cannot be restored.

To restore deleted files:

HIFT key, the file

1 Double-click the Recycle Bin icon. 2 Right-click the file you want to restore, then click

Restore. The file is restored to the place where it was originally deleted from.

If the Recycle Bin was emptied before you try to restore a file, the file cannot be restored.

Gateway FX510 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Reference

About this guide

For more information

Accessing the online User Guide

To access the User Guide:

Gateway contact information

Microsoft Certificate of Authenticity

Front

Back

Working safely and comfortably

Reducing eye strain

Setting up your computer desk and chair

Sitting at your computer

Avoiding discomfort and injury from repetitive strain

Preparing power connections

Protecting from power source problems

Checking the voltage selection

To set the voltage selection switch:

Connecting to a broadband modem or network

Connecting a dial-up modem

To connect the modem:

Starting your computer

To start your computer:

Waking up your computer

Turning off your computer

To put your computer to sleep:

To turn off your computer:

Restarting (rebooting) your computer

To restart your computer:

Using the keyboard

Premium multimedia keyboard features

Elite multimedia keyboard features

Using the mouse

Adjusting the volume

To adjust the overall volume using hardware controls:

To adjust the volume from Windows:

Configuring the audio jacks

To configure the audio jacks:

Installing a printer, scanner, or other device

Setting up RAID

About RAID

RAID for performance

How it increases performance

How it makes file storage cheaper

Drawbacks

RAID for security

Drawback

RAID for both: performance and security

Drawback

Preparing your computer for RAID

To prepare your computer for RAID:

Configuring RAID

Enabling RAID

To enable RAID on your computer:

Creating a RAID volume

To configure RAID:

Deleting a RAID volume

To delete a RAID volume:

Resetting drives to non-RAID status

To reset drives to non-RAID status:

Adding or replacing a RAID drive

To replace a failed RAID drive:

Getting help

Upgrading Your Computer

Preventing static electricity discharge

Opening the case

Removing the side panel

To remove the side panel:

Removing the front bezel

To remove the front bezel:

Closing the case

Replacing the front bezel

To replace the front bezel:

Replacing the side panel

To replace the side panel: