Gateway 200 User Manual

Gateway 200 Notebook

user'sguide

Customizing Troubleshooting

Contents

1 Checking Out Your Gateway 200ARC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 34

3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Do More With Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

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Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . .85

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Using S/PDIF digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Using a recordable drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Creating data CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Changing from one display to another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . 138 Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

8 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

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Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

10 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .169 Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

11 Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

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Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . 185 Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . 187 Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 189 Equipment you need for an access point wireless Ethernet network . . . . . . 190 Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 191 Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . 192 For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Installing and configuring your notebook for Ethernet networking . . . . . . . . . 193 Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

12 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	195
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . .	196
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	197
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	197
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . .	200
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	200
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	200
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	201
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	202

13 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

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14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271 Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

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Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 275

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

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viii

Checking Out

Your 1

Gateway 200ARC

This chapter introduces you to the basic features of your notebook. Read this chapter to learn:

■How to identify the features of your Gateway notebook

■How to locate your notebook’s model and serial number

■How to locate the Microsoft Certificate of Authenticity

■How to locate the specifications for your notebook

■What accessories are available for your notebook

Tips & Tricks			To access the contents of this guide, click
			Start, All Programs, then click Gateway
			Documentation. You can also download
			an electronic copy from
			support.gateway.com/support/manlib/.

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Chapter 1: Checking Out Your Gateway 200ARC

Front

	LCD panel release latch				Power indicator
				Battery charge indicator
Component	Icon		Description
LCD panel release latch			Open the LCD panel by sliding the release latch to the
			right.
Battery charge indicator			The LED shows the battery activity and status.
			■ LED green - battery is fully charged.
			■ LED orange - battery is charging.

■ LED blinking green - battery charge is very low. ■ LED alternating green and orange - battery is

malfunctioning.

This LED only lights up when the notebook is connected to AC power.

Power indicator	The LED shows the notebook power status.
	■ LED on - notebook is on.
	■	LED blinking - notebook is in Standby mode.
	■	LED off - notebook is off.

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Left side

Left side

Ventilation		Modem				USB port PC Card slot IEEE 1394 port
fan		jack
		Ethernet			Monitor
		jack			port

Component	Icon									Description
Ventilation fan										Helps cool internal components. Do not block or insert
										objects into these slots.
Modem jack										Plug a modem cable into this jack. For more information,
										see “Connecting the modem” on page 32.
Ethernet jack										Plug a 10/100 Ethernet network cable into this jack. For
										more information, see “Connecting to a wired Ethernet
										network” on page 33 and “Networking Your Computer”
										on page 181.
Monitor port										Plug an analog VGA monitor into this port.
USB port										Plug USB (Universal Serial Bus) devices (such as a
										diskette drive, Iomega™ Zip™ drive, printer, scanner,
										camera, keyboard, or mouse) into this port.
PC Card slot										Insert one Type II PC Card into this slot. For more
										information, see “Adding and removing a PC Card” on
										page 234.
IEEE 1394 port										Plug an IEEE 1394 (also known as Firewire® or i.Link® )
										device (such as a digital camcorder) into this 4-pin
										IEEE 1394 port. For more information, see “Connecting
										a digital video camera” on page 121.

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Chapter 1: Checking Out Your Gateway 200ARC

Right side

Headphone jack

CD, DVD,

USB port

	Microphone jack	DVD/CD-RW or
		DVD-R/RW drive

Component	Icon	Description
Headphone jack		Plug amplified speakers or headphones into this jack.
		The built-in speakers are turned off when speakers or
		headphones are plugged into this jack.
Microphone jack		Plug a microphone into this jack.
CD, DVD, DVD/CD-RW, or		Insert CDs or DVDs into this drive. For more information,
DVD-R/RW drive		see “Using the CD or DVD drive” on page 91.
		This drive may be a CD, DVD, combination DVD/CD-RW,
		or DVD-R/RW drive. To determine the type of drive in the
		notebook, examine the drive tray’s plastic cover and
		compare the logo to those listed in “Identifying drive
		types” on page 91.
USB port		Plug USB (Universal Serial Bus) devices (such as a
		diskette drive, Iomega™ Zip™ drive, printer, scanner,
		camera, keyboard, or mouse) into this port.

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Back

Back

Power connector Kensington lock slot

S/PDIF digital audio jack

S-Video out jack

Component	Icon	Description
S-Video out jack		Plug a standard S-Video cable into this jack and the jack
		on an S-Video device. For more information, see
		“Viewing the display on a television” on page 122.
S/PDIF digital audio jack		Plug a digital audio cable into this jack. For more
		information, see “Using S/PDIF digital audio” on
		page 86.
Power connector		Plug the AC adapter cable into this connector.
Kensington™ lock slot		Secure your computer to an object by connecting a
		Kensington cable lock to this slot.

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Chapter 1: Checking Out Your Gateway 200ARC

Bottom

Battery bay

Battery						Battery
						latch
latch
Mini PCI
bay						Memory
Hard drive						bay
bay

Component	Icon	Description
Battery bay		Insert the battery into this bay. For more information, see
		“Changing batteries” on page 145.
Battery latch		Slide to release the battery.
Memory bay		Install as many as two memory modules into this bay.
		For more information, see “Adding or replacing memory”
		on page 237.
Hard drive bay		The hard drive is located in this bay. For more
		information, see “Replacing the hard drive kit” on
		page 242.
Mini PCI bay		The optional wireless Ethernet mini PCI card is located
		in this bay.

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Keyboard area

Keyboard area

For information on using your keyboard, see “Using the keyboard” on page 24.

Multi-function buttons

Status indicators

Ventilation										Power
fan										button

Keyboard

Speaker	Touchpad Power	Speaker
	indicators

Component	Icon	Description
Multi-function buttons		Press these buttons to open programs assigned to them.
		These buttons are set to open your default Web browser,
		your default e-mail program, and the My Computer
		window, and to turn wireless Ethernet on and off. For
		more information, see “Multi-function buttons” on
		page 28.
Status indicators		Inform you when a drive is in use or when a button has
		been pressed that affects how the keyboard is used. For
		more information, see “Status indicators” on page 22.

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Chapter 1: Checking Out Your Gateway 200ARC

Component	Icon	Description
Power button		Press to turn the power on or off. You can also configure
		the power button for Standby/Resume mode. For more
		information on configuring the power button mode, see
		“Changing power settings” on page 149.
Speakers		Provide audio output when headphones or amplified
		speakers are not plugged in.
Power indicators		Inform you of your notebook’s current power status and
		battery charge. For more information, see “Front” on
		page 2.
Touchpad		Provides all the functionality of a mouse. For more
		information, see “Using the EZ Pad touchpad” on
		page 29.
Keyboard		Provides all the features of a full-sized 86-key keyboard.
		For more information, see “Using the keyboard” on
		page 24.
Ventilation fan		Helps cool internal components. Do not block or insert
		objects into these holes.

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Identifying your model

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.

Gateway model number

Gateway serial number

You can locate the Gateway serial number:

■Printed on a white sticker on the bottom or back of your notebook.

■Printed on the customer invoice that came with your notebook. The invoice also contains your customer ID number.

■Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then click View product serial number.

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Chapter 1: Checking Out Your Gateway 200ARC

Internal wireless label

A label similar to one of the following indicates if your computer contains a wireless communications device. The label is located on the bottom of your notebook.

This label indicates a wireless emitter is installed in your notebook.

This label indicates a wireless emitter is not installed in your notebook.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

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Finding your specifications

Finding your specifications

For more information about your computer, such as memory size, memory type, and hard drive size, go to the See your PC’s configuration link in HelpSpot in Windows XP or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications.

In Windows XP, view your computer’s serial number by clicking Start, Help and Support, then clicking View system serial number. Check your specifications by clicking Start, Help and Support, then clicking See your PC’s configuration.

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Chapter 1: Checking Out Your Gateway 200ARC

You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. For more information, see “Using eSupport” on page 43.

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Accessories

Accessories

Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com.

Batteries and automobile/airplane power adapters

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 145 for more information.

With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Peripheral devices

You can attach devices (such as a keyboard, mouse, printer, or monitor) to your notebook.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See “Adding or replacing memory” on page 237 for more information.

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 34 for more information about attaching a printer to your notebook.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

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Chapter 1: Checking Out Your Gateway 200ARC

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2

Getting Started

This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to:

■Connect the AC adapter

■Start and turn off your notebook

■Identify the status indicators

■Use the keyboard

■Use the EZ Pad touchpad

■Connect the modem

■Connect to an Ethernet network

■Install peripheral devices

15

Chapter 2: Getting Started

Connecting the AC adapter

You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge.

Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For more information, see “Recalibrating the battery” on page 144.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Warning Make sure that you use the AC adapter that came with your notebook.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

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Connecting the AC adapter

2

3

Connect the AC adapter to your notebook’s power connector.

Plug the power cord into a wall outlet.

The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4 When you finish using your notebook for the first time, turn your notebook off and leave your notebook connected to AC power for at least 24 hours. The battery charge meter may not show a charge for several hours. For more information about the battery charge meter on your model, see “Monitoring the battery charge” on page 142.

5 If the battery charge meter does not show a full charge after 24 hours, contact Gateway Technical Support at support.gateway.com, then click

Contact Us.

Warning		Do not attempt to disassemble the AC adapter. The
		AC adapter has no user-replaceable or user-serviceable
		parts inside. The AC adapter has dangerous voltages that
		can cause serious injury or death. Contact Gateway about
		returning defective AC adapters.

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Chapter 2: Getting Started

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the power cord and the modem connection. Protect your notebook by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

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Starting your notebook

Starting your notebook

To start your notebook:

1 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel.

2 Press the power button located above the keyboard.

Power button

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 149.

3 If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook.

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Chapter 2: Getting Started

Waking up your notebook

When you have not used your notebook for several minutes, or if you have closed the LCD panel without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, “wake” it up by pressing the power button. For more information on changing power-saving settings, see “Changing power settings” on page 149.

Turning off your notebook

To turn off your notebook in Windows XP:

1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens.

2 Click Turn Off. Windows shuts down and turns off your notebook.

To turn off your notebook in Windows 2000:

1 Click Start, then click Shut Down. The Shut Down Windows dialog box opens.

2 Click the arrow button to open the What do you want your computer to do list, then click Shut down.

3 Click OK. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer or Shut Down Windows option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

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Restarting (rebooting) your notebook

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your computer.

To close unresponsive programs and restart your computer:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.

2

3

4

Click the program that is not responding.

Click End Task.

If your notebook does not respond, turn it off, wait ten seconds and turn it on again.

Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1Press and hold the power button for about five seconds, then release it.

2Remove AC power and the battery for more than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

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Chapter 2: Getting Started

Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

Scroll Lock

Caps Lock

Pad Lock		Hard drive

Indicator	Icon	Description
Pad Lock	1	Numeric keypad is turned on. For more information, see “System
		key combinations” on page 26.
Caps Lock		Caps Lock is turned on.
	A

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				Status indicators
Indicator	Icon			Description
Scroll Lock				Scroll Lock is turned on. For more information, see “System key
				combinations” on page 26.
Hard drive				The hard drive is in use.

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Chapter 2: Getting Started

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad.

You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

Function keys/System keys

Application key

Navigation

keys

FN key

FN key	Windows	Numeric	Windows	Arrow keys/LCD brightness
	key	keypad	key	keys/Volume keys

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Using the keyboard

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type	Icon			Description
Function keys				Press these keys labeled F1 to F12 to perform actions in
				programs. For example, pressing F1 may open help.
				Each program uses different function keys for different purposes.
				See the program documentation to find out more about the
				function key actions.
System keys				Press these colored keys in combination with the FN key to
				perform specific actions. For more information, see “System key
				combinations” on page 26.
Application key				Press this key for quick access to shortcut menus and help
				assistants in Windows.
Navigation keys				Press these keys to move the cursor to the beginning of a line,
				to the end of a line, up the page, down the page, to the beginning
				of a document, or to the end of a document.
FN key				Press the FN key in combination with a colored system key (such
				as STANDBY, STATUS, or S/PDIF) to perform a specific action.
Arrow keys				Press these keys to move the cursor up, down, right, or left.
LCD brightness				Press these colored keys in combination with the FN key to
keys				control the screen brightness.
Volume keys				Press these colored keys in combination with the FN key to
				increase or decrease the volume or to turn off all sound.
Windows key				Press this key to open the Windows Start menu. This key can
				also be used in combination with other keys to open utilities like
				F (Search utility), R (Run utility), and E (Explorer utility).
Numeric keypad				Use these keys to type numbers when the numeric keypad is
				turned on. Press FN+PAD LOCK to turn on the numeric keypad.

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Chapter 2: Getting Started

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key.

Press and hold FN, then				To...
press this system key...
				Enter Standby mode. Press the power button to leave Standby
				mode. For more information, see “Changing power modes” on
				page 148.
				Display the power status box in the upper-left corner of your
				display. The box shows the battery charge level, the BIOS version,
				and whether the AC adapter is being used. Press the key
				combination again to close this box.
				Toggle the notebook display between the LCD, an external
				monitor, or both displays at the same time. A monitor must be
				plugged into the monitor port on your notebook.
				Mute the sound. Press the key combination again to restore the
				sound. For more information, see “Adjusting the volume” on
				page 78.
				Turn the S/PDIF digital audio jack on and off. S/PDIF must be
				enabled before this system key combination will work. For more
				information, see “Using S/PDIF digital audio” on page 86.
				Turn on Pad Lock so you can use the numeric keypad. Press this
				key combination again to turn off Pad Lock. The Pad Lock status
				indicator appears when this function is turned on.
				Pause the text scrolling in a DOS screen. Press this key
				combination again to continue scrolling. The Scroll Lock status
				indicator appears when this function is turned on. (This function
				is only available in some programs.)
				Increase the brightness of the display.

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Using the keyboard

Press and hold FN, then	To...
press this system key...
	Decrease the brightness of the display.

Increase volume. For more information, see “Adjusting the volume” on page 78.

Decrease volume. For more information, see “Adjusting the volume” on page 78.

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Chapter 2: Getting Started

Multi-function buttons

Press the multi-function buttons to open the programs associated with them.

Wireless Ethernet

My Computer

E-mail

Internet

Button	Icon	Press to...
Internet		Open your default Web browser.
E-mail		Open your default e-mail program.
My Computer		Open the My Computer window.
Wireless Ethernet		Turn wireless Ethernet on and off. This button glows when
		wireless Ethernet networking is turned on. For more information,
		see “Turning your wireless Ethernet on or off” on page 193.

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Using the EZ Pad touchpad

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll wheel.

Left touchpad			Right touchpad			Touchpad
button			button
		Scroll wheel

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.

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Chapter 2: Getting Started

You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can use the scroll wheel, located between the left and right buttons, to scroll your screen up and down.

Using the touchpad

To...	Do this...
Move the pointer											Move your finger around on the
on the screen.											touchpad. If you run out of space
											and need to move the pointer
											farther, lift your finger, move it to
											the middle of the touchpad, then
											continue moving your finger.
Select an object											Position the pointer over the object.
on the screen.											Quickly press and release the left
											button once. This action is called
											clicking.

Start a program or open a file or folder.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Access a shortcut							Position the pointer over the object.
menu or find							Quickly press and release the right
more information							button once. This action is called
about an object							right-clicking.
on the screen.

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				Using the EZ Pad touchpad
To...	Do this...
Move an object				Position the pointer over the object.
on the screen.				Press the left button and hold it
				down, then use the touchpad to
				move (drag) the object to the
				appropriate part of the screen.
				Release the button to drop the
				object where you want it.

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the touchpad settings” on page 177.

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Chapter 2: Getting Started

Connecting the modem

Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line.

Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

To connect the modem:

1 Insert one end of the modem cable into the modem jack on the left side of your notebook.

2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

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Connecting to a wired Ethernet network

Connecting to a wired Ethernet network

Your notebook has a network jack that you can use to connect to a 10/100 wired Ethernet network.

Important Your notebook may be equipped with built-in wireless Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Computer” on page 181. For information about installing a wireless Ethernet PC Card, see “Adding and removing a PC Card” on page 234.

To connect to a wired Ethernet network:

1 Insert one end of the network cable into the network jack				on the left
side of your notebook.

2 Insert the other end of the network cable into a network jack. Ask your network administrator to help you select the correct network jack.

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Chapter 2: Getting Started

Broadband Internet connections

You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using the Internet” on page 67 and “Networking Your Computer” on page 181.

Installing a printer, scanner, or other peripheral device

Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.

Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®) and Universal Serial Bus (USB). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway 200ARC” on page 1.

IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Help and For more information about installing peripheral devices in

Support Windows XP, click Start, then click Help and Support.

Type the keyword installing devices in the HelpSpot

Search box , then click the arrow.

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Getting Help 3

This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access:

■HelpSpot™

■Do More With Gateway

■Online help

■Gateway Web site

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Chapter 3: Getting Help

HelpSpot

Your computer may include HelpSpot , an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Who to contact for help that helps you find the right resource at Gateway to answer your questions or help solve your problems.

To start HelpSpot:

■ Click Start, then click Help and Support. HelpSpot opens.

If this is the first time you have started HelpSpot, you may experience a brief wait while HelpSpot builds the help database, then HelpSpot displays an introductory video.

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HelpSpot

You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the Using your Gateway computer link on the HelpSpot main page.

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Chapter 3: Getting Help

Searching for a topic

To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search box located at the top of any HelpSpot screen, then click the arrow button.

Search box

Search results header

Search results headers

For each search, you receive the following search result types:

■Suggested Topics - These topics are located in HelpSpot and are relevant to your search topic.

■Full-text Search Matches - These topics are located in HelpSpot and contain the words you entered in the Search box.

■Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

■Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

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HelpSpot

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the Search Results list.

HelpSpot videos

HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks.

To play a HelpSpot video:

■To watch a video in HelpSpot, click Video and online tutorials on the HelpSpot home page, then click a video title. The video plays.

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Chapter 3: Getting Help

Do More With Gateway

Your computer may include Do More With Gateway, a tool that provides additional information about using your Gateway computer for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click Start, then click

Do More With Gateway. Click the topics listed on the left-side of the page to learn more about the software already installed on your computer as well as partnerships and special offers available through Gateway.

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