Fujitsu FI-800R User Manual

P3PC-6672-03ENZ2
FUJITSU Image Scanner
fi-800R
Operator's Guide

Contents

Introduction 7
Manuals .............................................................................................................................................................. 7
Trademarks......................................................................................................................................................... 8
Manufacturer...................................................................................................................................................... 8
Safety Information............................................................................................................................................. 8
Symbols Used in This Manual............................................................................................................................. 9
Abbreviations Used in This Manual ................................................................................................................. 10
Arrow Symbols in This Manual......................................................................................................................... 11
Screen Examples in This Manual...................................................................................................................... 11
Notice................................................................................................................................................................ 11
Main Features................................................................................................................................................... 12
Parts and Functions.......................................................................................................................................... 17
About the LED Indicator................................................................................................................................... 23
Installing the Software .................................................................................................................................... 24
Overview of the Bundled Software ................................................................................................................................ 24
System Requirements.................................................................................................................................................... 26
Installation (Recommended) ........................................................................................................................................27
Installation (Custom) ....................................................................................................................................................28
Turning the Power ON/OFF............................................................................................................................... 29
How to Turn the Power ON ............................................................................................................................................29
How to Turn the Power OFF ........................................................................................................................................... 29
Entering and Resuming from Power Saving Mode.......................................................................................... 30
Setting Up the ADF Paper Chute (Feeder)....................................................................................................... 31
Opening/Closing the ADF ................................................................................................................................. 32
How to Open the ADF.................................................................................................................................................... 32
How to Close the ADF ....................................................................................................................................................34
How to Perform a Basic Scan 35
Performing a Scan with an Image Scanning Application................................................................................ 35
Using a Button on the Scanner to Start Scanning........................................................................................... 38
2
Contents
Button Settings .............................................................................................................................................................39
Operations on the Scanner............................................................................................................................................ 41
How to Load Documents 43
Loading Documents.......................................................................................................................................... 43
Preparation (When Loading Multiple Documents) ........................................................................................................ 43
How to Load Documents ...............................................................................................................................................45
Documents for Scanning .................................................................................................................................. 50
Paper Size ..................................................................................................................................................................... 50
Document Type .............................................................................................................................................................50
Document Thickness (Paper Weight) ............................................................................................................................ 50
Documents That May Not Be Scanned Successfully ....................................................................................................... 51
Documents That Must Not Be Scanned.......................................................................................................................... 51
Precautions ...................................................................................................................................................................52
Loading Capacity........................................................................................................................................................... 54
Area Not to Be Perforated ............................................................................................................................................. 55
Conditions Required to Accurately Detect Overlapped Documents (Multifeed) ............................................................. 56
Conditions for Mixed Batch Scanning ............................................................................................................................ 58
Conditions for Automatic Page Size Detection...............................................................................................................61
Conditions for Using the Carrier Sheet........................................................................................................................... 62
Conditions for Using the Photo Carrier Sheet................................................................................................................. 64
Conditions for Using the Booklet Carrier Sheet.............................................................................................................. 66
Various Ways to Scan 68
Scanning Documents with Different Widths ................................................................................................... 68
Scanning Documents Folded in Half................................................................................................................ 71
Scanning Documents such as Envelopes or Multi-Layered Transfer Paper .................................................... 73
Scanning Documents Larger than A4/Letter Size............................................................................................ 74
Scanning Photographs and Clippings without Damaging Them .................................................................... 77
Scanning Booklets such as Passports without Damaging Them..................................................................... 79
Scanning Long Page Documents...................................................................................................................... 81
Configuring Not to Detect Certain Overlap Patterns....................................................................................... 82
Operational Procedure .................................................................................................................................................. 83
Daily Care 85
Cleaning Materials ........................................................................................................................................... 85
Location and Frequency ................................................................................................................................... 87
3
Contents
Cleaning the Outside of the Scanner............................................................................................................... 88
Cleaning the Inside of the Scanner (ADF) with Cleaning Paper..................................................................... 89
Cleaning the Inside of the Scanner (ADF) with a Cloth .................................................................................. 91
Cleaning the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet.......................................................... 97
Replacing the Consumables 98
Consumables and Replacement Cycles ............................................................................................................ 98
Replacing the Pad Unit................................................................................................................................... 100
Replacing the Pick Roller ............................................................................................................................... 103
Troubleshooting 108
When a Paper Jam Occurs .............................................................................................................................. 108
Errors............................................................................................................................................................... 111
Paper Jam.................................................................................................................................................................... 112
Document loading error ..............................................................................................................................................113
Multifeed..................................................................................................................................................................... 113
Sensor(s) dirty............................................................................................................................................................. 113
Cover Open..................................................................................................................................................................114
Optical Error ................................................................................................................................................................114
EEPROM Error .............................................................................................................................................................. 114
Sensor Error................................................................................................................................................................. 114
Image Memory Read-Write Error................................................................................................................................. 115
Memory Error ..............................................................................................................................................................115
LSI Error....................................................................................................................................................................... 116
RAM Error .................................................................................................................................................................... 116
Operator Panel Error.................................................................................................................................................... 116
Scanner Internal Error ................................................................................................................................................. 116
Being Used by Others.................................................................................................................................................. 117
Scanning Has Been Paused by the User ...................................................................................................................... 117
Outside designated scan area error............................................................................................................................. 117
Invalid Command ........................................................................................................................................................ 118
Troubleshooting ............................................................................................................................................. 119
The Scanner Cannot Be Powered ON ........................................................................................................................... 121
Cannot Connect the Scanner and a Computer via a USB Cable .................................................................................... 122
The Stacker is Not Closed Automatically ...................................................................................................................... 123
Scanning Does Not Start.............................................................................................................................................. 125
Scanning Takes a Long Time .......................................................................................................................................126
The Quality of a Scanned Image of a Picture or Photo Is Poor...................................................................................... 127
4
Contents
Quality of Scanned Text or Lines Is Unsatisfactory....................................................................................................... 128
Images Are Distorted or Not Clear ...............................................................................................................................129
Vertical Streaks Appear on the Images........................................................................................................................ 131
Overlapped Documents Are Frequently Fed into the Scanner...................................................................................... 132
Situation in Which the Document Is not Fed into the ADF Occurs Frequently ..............................................................134
Paper Jams/Pick Errors Occur Frequently...................................................................................................................... 136
Images Turn Out Elongated......................................................................................................................................... 138
A Shadow Appears at the Top or the Bottom of the Image.......................................................................................... 140
There Are Black Traces on the Document..................................................................................................................... 141
The Upper Part of the Scanned Image Appears Missing............................................................................................... 142
The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet Is Not Fed Smoothly or a Jam Occurs ..............................143
Part of the Image Appears Missing in the Case Where the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet
Is Used ........................................................................................................................................................................ 145
The First Measures to Take When You Encounter any Errors or Troubles..................................................... 146
Before You Contact the Scanner Service Provider ......................................................................................... 147
General ....................................................................................................................................................................... 147
Error Status ................................................................................................................................................................. 147
Checking the Product Label ........................................................................................................................... 149
Starting Up the Software Operation Panel.................................................................................................... 150
Setting the Software Operation Panel to [View Only mode] ....................................................................... 152
Setting [View Only mode] ...........................................................................................................................................152
Exiting [View Only mode] ........................................................................................................................................... 154
Setting a Password...................................................................................................................................................... 156
Changing the Password............................................................................................................................................... 157
Clearing the Password................................................................................................................................................. 159
Resetting the Password............................................................................................................................................... 161
Setting Items.................................................................................................................................................. 163
Device Setting .............................................................................................................................................................163
Device Setting 2 ..........................................................................................................................................................165
Settings Related to Sheet Counters............................................................................................................... 167
Checking the Sheet Counters....................................................................................................................................... 167
Clearing the Sheet Counters ........................................................................................................................................169
Messages for Cleaning or Replacing Consumables ......................................................................................................170
Scanner Cleaning Cycle [Cleaning Cycle] .....................................................................................................................171
Specifying the Cycle to Replace Consumables [Life Counter Alarm Setting]................................................................. 172
Settings Related to Scanning......................................................................................................................... 173
Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification Adjustment] ......................................173
5
Contents
Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (U-turn)] ...................................176
Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (Return)]................................... 178
Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] ........................................ 180
Specifying the Number of Feeding Retries [Number of paper feeding retries] ............................................................182
Cropping the Image Boundary [AutoCrop Boundary] .................................................................................................. 183
Scanning at High Altitude [High Altitude Mode].........................................................................................................185
Specifying the USB Operation [USB]............................................................................................................................ 186
Settings Related to the Detection for Overlapped Documents (Multifeed) ................................................ 187
Specifying a Method to Detect Overlapped Documents [Multifeed] ............................................................................187
Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed
Detection]................................................................................................................................................................... 190
Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] ............................................................... 196
Settings Related to Waiting Time.................................................................................................................. 198
Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] ................................................................ 198
Waiting Time That Lasts until The Stacker Starts to Close Automatically [Stacker Close Delay] ................................... 199
Settings Related to Power On/Off and Start up of the Scanner.................................................................... 200
Method of Turning the Scanner ON/OFF [Power SW Control] ....................................................................................... 200
Settings Related to Scanner Maintenance .................................................................................................... 202
Detecting Vertical Streaks [Vertical Streak Detection] ................................................................................................. 202
Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] ...........................................203
Basic Specification.......................................................................................................................................... 204
Installation Specification............................................................................................................................... 206
Outer Dimensions........................................................................................................................................... 207
Scanner Options ............................................................................................................................................. 208
Uninstalling the Software.............................................................................................................................. 209
6

Introduction

Thank you for purchasing this product.

Manuals

The following manuals are included for this product. Read them as needed.
Manual Description
Safety Precautions (paper, PDF) Contains important information about the safe use of this
Getting Started (paper) Explains how to install the scanner, and how to configure the
product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.
scanner settings.
Operator's Guide (this manual) (HTML) Provides detailed information on how to operate and maintain
the scanner daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.
PaperStream Capture User's Guide (PDF) Provides an overview of PaperStream Capture, and detailed
information on installation, how to scan documents, activation, and multistation operation. Included in the Setup DVD-ROM.
Scanner Central Admin User's Guide (PDF) Explains about the overview, installation, operation and
maintenance of Scanner Central Admin. Included in the Setup DVD-ROM.
Help (scanner driver) Explains how to use and configure the settings for the scanner
drivers. Can be referenced from each scanner driver.
Help (application) Explains how to use and configure the settings for the
application software. Read them as needed. Can be referenced from each application.
7

Trademarks

ISIS is a trademark of Open Text. Intel, Pentium, and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. ScanSnap and PaperStream are registered trademarks or trademarks of PFU Limited in Japan. Other company names and product names are the registered trademarks or trademarks of the respective companies.

Manufacturer

PFU Limited YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU Limited 2019
Introduction

Safety Information

The attached "Safety Precautions" manual contains important information about the safe and correct use of this product. Make sure that you read and understand it before using the scanner.
8

Symbols Used in This Manual

WARNING
CAUTION
The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
This indication alerts operators of an operation that, if not strictly observed, may result in severe injury or death.
This indication alerts operators of an operation that, if not strictly observed, may result in safety hazards to personnel or damage to the product.
For notational convention, the following symbols are used in this manual:
Introduction
ATTENTION
This symbol alerts operators to particularly important information. Be sure to read this information.
HINT
This symbol alerts operators to helpful advice regarding operations.
9

Abbreviations Used in This Manual

The following abbreviations are used in this manual.
Name Indication
Introduction
Windows Server® 2008 R2 Standard (64-bit)
Windows® 7 Home Premium (32-bit/64-bit)
Windows® 7 Professional (32-bit/64-bit)
Windows® 7 Enterprise (32-bit/64-bit)
Windows® 7 Ultimate (32-bit/64-bit)
Windows Server® 2012 Standard (64-bit)
Windows Server® 2012 R2 Standard (64-bit)
Windows® 8.1 (32-bit/64-bit)
Windows® 8.1 Pro (32-bit/64-bit)
Windows® 8.1 Enterprise (32-bit/64-bit)
Windows® 10 Home (32-bit/64-bit)
Windows® 10 Pro (32-bit/64-bit)
Windows® 10 Enterprise (32-bit/64-bit)
Windows® 10 Education (32-bit/64-bit)
Windows Server® 2016 Standard (64-bit)
Windows Server 2008 R2 (*1)
Windows 7 (*1)
Windows Server 2012 (*1)
Windows Server 2012 R2 (*1)
Windows 8.1 (*1)
Windows 10 (*1)
Windows Server 2016 (*1)
Windows Server® 2019 Standard (64-bit)
Windows® Internet Explorer
Internet Explorer
®
®
Microsoft® Word
Windows Server 2019 (*1)
Internet Explorer
Word
Microsoft® Office Word
Microsoft® Excel
Microsoft® Office Excel
®
®
PaperStream IP (TWAIN)
Excel
PaperStream IP driver PaperStream IP (TWAIN x64) PaperStream IP (ISIS) Bundle
*1:Where there is no distinction between the different versions of the above operating system, the general
term "Windows" is used.
10

Arrow Symbols in This Manual

Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession.
Example:Click [Start] menu → [Control Panel].

Screen Examples in This Manual

Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the user's manual of the scanner application that you are using. The screenshots used in this manual are of Windows 10. The actual windows and operations may differ depending on the operating system. Also note that the screens and operations may differ from this manual after the scanner application software is updated. In that case, refer to the manual provided upon updating the software.
Introduction

Notice

The contents of this manual are subject to change without notice.
PFU Limited assumes no liability for incidental or consequential damages arising from the use of this
product, and any claims by a third party.
Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the copyright law.
Issue date: December 2019 Issued by: PFU Limited
11

Scanner Overview

This section explains the main features of this product, the names of parts and their functions.

Main Features

The scanner is equipped with the following features:
Compact size
This scanner can fit into spaces that are equal to half the size of an A4 document. Therefore, this scanner is suitable for restricted spaces such as spaces found at receptions or counter areas.
Versatile scanning made capable with two types of openings
This scanner has two types of openings for different purposes, comes with versatile scanning operations such as Return Scan, which allows you to scan passports and booklets as they are, and U-turn Scan, which is suitable for scanning documents continuously. Also, this scanner automatically detects which opening a document is loaded in so that you can start a scan without the need to specify the opening.
Return Scan Insert a document into the return path opening on the front side of the scanner to scan a document. The document that is fed into the return path opening is ejected towards you from the same opening.
12
Scanner Overview
You can scan a booklet such as a passport as it is. The optional Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet is useful for protecting documents.
U-turn Scan
13
Scanner Overview
Load documents in the ADF paper chute (feeder) and perform a scan. The scanned documents are ejected onto the stacker. The stacker opens and closes automatically.
14
Scanner Overview
Automatically correcting the skew of a document that is loaded in the scanner.
This scanner is equipped with a function that automatically corrects the loaded documents (*1) that are tilted in the ADF paper chute (feeder) one by one, which enables the documents to be fed properly.
15
Scanner Overview
Realizes a scanning speed of 40 ppm/80 ipm (*2)
Up to 20 sheets of documents (*3) can be loaded and scanned continuously in the ADF paper chute (feeder).
Improved efficiency for pre-scan work
The scanner can perform "mixed batch scanning" which allows you to scan documents with different paper weights and sizes at once. This simplifies the process of sorting the documents before scanning.
Reduced work loss caused by multifeeds
The scanner has ultrasonic multifeed sensors that accurately detect "multifeed" errors where two or more sheets are fed through the scanner at once. This detection for overlapped documents is reliable even when scanning a mixed batch of documents with different paper weights and sizes, avoiding potential work loss.
Intelligent multifeed detection function
When there is paper of the same size attached to a designated location on the page, the intelligent multifeed detection function enables the scanner to recognize the location of the attachment. The scanner does not detect the recognized area where the attachment is on as overlapping of documents so that scanning can continue.
Centralized management of multiple scanners
With Scanner Central Admin Server, multiple scanners can be managed together. For example, the application can be used to update the setting information and the firmware update module for all scanners at once, and check the operating status of each scanner. For details, refer to the Scanner Central Admin User's Guide.
*1:When the size of a document is A6 or larger.
*2:When A4 size documents are scanned at 200/300 dpi using JPEG compression.
*3:When the paper weight is 80 g/m2 (20 lb).
16

Parts and Functions

This section shows the names of the scanner parts.
Front Side
Scanner Overview
No. Name Function
1 ADF (Automatic Document Feeder) Pulls and feeds the documents one sheet at a time from
the ADF paper chute (feeder). Open this to replace consumables or to clean the inside of the scanner.
2 Chute extension Pull out to adjust to the document length.
3 ADF paper chute (feeder) Open the ADF paper chute (feeder) to load a document in
it. There is an opening on the bottom of the ADF paper chute (feeder).
4 Side guide Positions the documents in place when the documents are
loaded in the ADF paper chute (feeder) as they are fed into the scanner.
5 Stacker Stacks up the ejected documents.
17
Scanner Overview
No. Name Function
This is automatically opened and closed when a scan is performed.
6 ADF release tab Pull this tab to open the ADF.
7 LED indicator Indicates the status of the scanner.
For details, refer to About the LED Indicator (page 23).
8 [Power] button Turns on or off the scanner.
9 [Scan/Stop] button Launches the linked application software.
Clears the displayed error indication. You can cancel a scan in the middle of a scan.
10 Operator panel Consists of the [Power] button, the [Scan/Stop] button,
and an LED indicator. It can be used to operate the scanner or check its status.
11 Return path opening An opening for inserting a document to be scanned.
12 Document support tab Supports the documents ejected onto the stacker.
Left Side
No. Name Function
1 Security cable slot Used to connect an anti-theft security cable (commercially
available).
18
Scanner Overview
No. Name Function
2 Stopper for USB 3.X Open this to connect a USB 3.0 cable. Insert a tool such as
a flat-blade screwdriver into the back of the stopper for USB3.X from underneath, and pull it open.
3 USB connector Used to connect a USB cable.
4 Power connector Used to connect a power cable.
"Power cable" refers to the AC cable and AC adapter connected together.
19
Removable Parts
Scanner Overview
No. Name Function
1 Pick roller A roller which feeds documents loaded on the ADF paper
chute (feeder) into the ADF.
2 Pad unit A part which separates overlapped documents before they
are fed into the ADF.
20
Inside (ADF)
Scanner Overview
21
Scanner Overview
No. Name Function
1 Pick roller (× 1) A roller which feeds documents on the ADF paper chute
(feeder) into the ADF.
2 Ultrasonic sensor (× 2) A sensor which detects overlapped documents by
ultrasonic soundwave. It detects overlapped documents by monitoring the difference in the amount of ultrasonic waves transmitted through the documents.
3 Document sensor (× 4) A sensor which detects whether there is a document.
4 Eject roller (× 8) A roller which ejects documents from the ADF.
5 Feed roller (× 4) A roller which feeds documents through the ADF.
6 Glass (× 2) The surface which scans documents.
7 Document loading detector (× 1) It detects whether a document is loaded or not in the ADF
paper chute (feeder).
8 Pad unit (× 1) A part which separates overlapped documents before they
are fed into the ADF.
22

About the LED Indicator

Indication Description
Green (lit) Ready to start scanning.
Green (flashing) Indicates that the scanner enters power saving mode.
Orange (lit) Indicates that a recoverable error occurred during scanning.
Orange (flashing) Indicates that a device error occurred during initialization or
Scanner Overview
Indicates that the initialization was successfully completed.
If the scanner is not operated for the length of time that is set for the sleep interval, it enters power saving mode.
For details about errors, refer to Errors (page 111).
scanning. For details about errors, refer to Errors (page 111). When this error occurs, turn the power off then back on. If the indication continues to appear after turning the power back on, contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
23

Installing the Software

This section describes the software that is required for the computer you want to connect the scanner to, the system requirements, and the installation method. When using Scanner Central Admin, refer to the Scanner Central Admin User's Guide.
HINT
The software can be installed from the bundled Setup DVD-ROM or downloaded from the download site and then installed.

Overview of the Bundled Software

This product is bundled with the following software.
PaperStream IP driver The PaperStream IP driver is a scanner driver that conforms to the TWAIN/ISIS standard. There are three types of PaperStream IP drivers.
Scanner Overview
- PaperStream IP (TWAIN) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 32-bit applications.
- PaperStream IP (TWAIN x64) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 64-bit applications. It can be installed on 64-bit operating systems.
- PaperStream IP (ISIS) Bundle Conforms to the ISIS standard. Used when you operate the scanner using ISIS-compliant applications.
For details, refer to the PaperStream IP driver Help.
2D Barcode for PaperStream This application recognizes two-dimensional codes. It can be used with PaperStream IP (TWAIN) / PaperStream IP (ISIS) Bundle / PaperStream Capture. It is available as an option (sold separately).
Software Operation Panel You can configure settings that are related to scanning documents and managing consumable parts. It is installed together with the PaperStream IP driver. For details, refer to Scanner Settings (Software Operation Panel) (page 150).
Error Recovery Guide Displays the status of the scanner and a solution for a problem if an error occurs in the scanner. It is installed together with the PaperStream IP driver. Solutions for problems can also be checked in Troubleshooting (page 108).
PaperStream Capture An image scanning application which supports PaperStream IP (TWAIN)/PaperStream IP (ISIS) Bundle. By defining scan settings as document profiles, you can customize the settings according to your preference. For details, refer to the PaperStream Capture User's Guide.
24
Scanner Overview
PaperStream Capture Pro (Trial) An image scanning application which supports PaperStream IP (TWAIN). It is the trial version of PaperStream Capture Pro. To use the full version, purchase and activate a license. In addition to the functions in PaperStream Capture, PaperStream Capture Pro also allows you to perform multistation operations and advanced meta data settings. For details, refer to the PaperStream Capture User's Guide.
ABBYY FineReader for ScanSnap
This application converts images into files for applications such as Word or Excel (*1). It can be used when you scan documents with PaperStream Capture/PaperStream Capture Pro. Download it from the download site and install it.
Manuals Safety Precautions and the Operator's Guide are installed.
Scanner Central Admin Agent Use this application to update the firmware for multiple scanners with a single operation, and to manage and monitor multiple scanners. You can monitor scanner operations status and check scanner information. The applications that are required will differ with each operation mode. For details, refer to the Scanner Central Admin User's Guide.
fi Series Online Update This application checks for the latest software and firmware updates for fi Series and applies them. For details, refer to the fi Series Online Update Help.
*1:Microsoft® Office products need to be installed.
25

System Requirements

The system requirements for the computer on which software is to be installed are as follows.
Scanner Overview
Operating system
Windows Server® 2008 R2 Standard (64-bit) (Service Pack 1)
Windows® 7 Home Premium (32-bit/64-bit) (Service Pack 1)
Windows® 7 Professional (32-bit/64-bit) (Service Pack 1)
Windows® 7 Enterprise (32-bit/64-bit) (Service Pack 1)
Windows® 7 Ultimate (32-bit/64-bit) (Service Pack 1)
Windows Server® 2012 Standard (64-bit) (*1)
Windows Server® 2012 R2 Standard (64-bit) (*1)
Windows® 8.1 (32-bit/64-bit) (including updates) (*1)
Windows® 8.1 Pro (32-bit/64-bit) (including updates) (*1)
Windows® 8.1 Enterprise (32-bit/64-bit) (including updates) (*1)
Windows® 10 Home (32-bit/64-bit) (*1)
Windows® 10 Pro (32-bit/64-bit) (*1)
Windows® 10 Enterprise (32-bit/64-bit) (*1)
Windows® 10 Education (32-bit/64-bit) (*1)
Windows Server® 2016 Standard (64-bit) (*1)
Windows Server® 2019 Standard (64-bit) (*1)
CPU
Memory 1 GB or more (Recommended: 4 GB or more)
Hard disk drive 5,400 rpm or more (Recommended: 7,200 rpm or more)
Display resolution 1024 × 768 pixels or more, 65,536 colors or more
Hard disk space 11 GB or more of free hard disk space (*2)
DVD drive Required for installing software
Interface USB 3.2 Gen1x1/USB 3.0/USB 2.0/USB 1.1
*1:The bundled software operates as a desktop application.
*2:Required disk space for scanning documents varies according to the file size of the scanned images.
Intel® Pentium® 4 1.8 GHz or higher
(Recommended: Intel® Core™ i5 2.5 GHz or higher, excluding those for mobile devices)
26

Installation (Recommended)

When [Installation (Recommended)] is selected, the following software is installed: Necessary software to use the scanner is installed all at once.
PaperStream IP (TWAIN)
PaperStream IP (TWAIN x64)
Software Operation Panel
Error Recovery Guide
PaperStream Capture
Manuals
Scanner Central Admin Agent
fi Series Online Update
1 Turn on the computer and log onto Windows as a user with administrator privileges.
Scanner Overview
2 Insert the Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
HINT
If the [fi Series Setup] window does not appear, double-click "Setup.exe" in the Setup DVD-ROM via [Explorer] or [Computer].
3 Click the scanner model name to be used (if the window for selecting a model name is displayed).
4 Click the [Installation (Recommended)] button.
5 Install the software by following the instructions displayed in the window.
27

Installation (Custom)

With [Installation (Custom)], select and install necessary software.
1 In the same way as in Installation (Recommended) (page 27), perform steps 1 through 3.
2 Click the [Installation (Custom)] button.
Scanner Overview
3 Check the displayed contents and click the [Next] button.
4 Select the check boxes for the software to be installed and click the [Next] button.
5 Install the software by following the instructions displayed in the window.
28

Basic Operations

This section explains how to operate the scanner.

Turning the Power ON/OFF

This section explains how to power on/off the scanner.
HINT
The method by which the scanner is powered on/off can be specified from one of the following:
Pressing the [Power] button on the scanner.
Using an AC power strip to control power supply for peripherals such as a scanner in accordance with the
computer's power.
Turning on/off the scanner in accordance with the computer's power. For details, refer to Method of Turning the Scanner ON/OFF [Power SW Control] (page 200).

How to Turn the Power ON

ATTENTION
Before you turn the power on, make sure that there is no document in the return path opening.
1 Press the [Power] button on the scanner.
The scanner is turned on and the LED indicator lights up in green.

How to Turn the Power OFF

1 Press the [Power] button on the scanner for 2 seconds or more.
The scanner is turned off and the LED indicator switches off.
29

Entering and Resuming from Power Saving Mode

The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time. Power saving mode has two types of settings.
Power Save If the scanner is left powered on for 15 minutes (factory default setting) or longer without being used, it automatically enters power saving mode. When the scanner enters power saving mode, the LED indicator flashes in green. To resume from power saving mode, perform one of the following:
- Insert a document into the return path opening or load a document in the ADF paper chute (feeder).
- Press the [Scan/Stop] button.
- Scan a document with the image scanning application.
Auto Shutdown
The scanner is turned off automatically if it is left on without being used for a certain period of time (4 hours for the factory default setting). To turn the power back on after the power is turned off automatically, press the [Power] button on the scanner. For details, refer to How to Turn the Power ON (page 29).
Basic Operations
ATTENTION
If there is a document that remains on the paper path, the scanner may not enter power saving mode. Remove the documents by referring to When a Paper Jam Occurs (page 108).
For some image scanning applications, the scanner may not be turned off even if [Auto Shutdown hours] is specified.
If the scanner is automatically turned off while you are using the image scanning application, exit the application, and then turn the scanner back on.
HINT
The waiting time for entering power saving mode can be changed in the Software Operation Panel. For details, refer to Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] (page 198).
30

Setting Up the ADF Paper Chute (Feeder)

Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts. Using the chute extension as described in the following procedure will feed documents smoothly.
1 Open the ADF paper chute (feeder).
Basic Operations
2 Pull out the chute extension.
HINT
Make sure to hold the scanner while pulling out the chute extension.
31

Opening/Closing the ADF

CAUTION
This section describes how to open and close the ADF.

How to Open the ADF

1 Remove any documents from the ADF paper chute (feeder).
2 Pull the ADF release tab towards you to open the ADF.
Basic Operations
When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.
32
ATTENTION
Hold the ADF with one of your hands to keep it open. When you release the ADF, it closes.
Basic Operations
33

How to Close the ADF

CAUTION
1 Close the ADF.
Push the center of the ADF until it locks in place.
Basic Operations
Be careful not to get your fingers caught when closing the ADF.
ATTENTION
Make sure there is no foreign matter caught inside the ADF when closing the ADF.
34

How to Perform a Basic Scan

This section explains how to perform a basic scan.

Performing a Scan with an Image Scanning Application

This section explains about the basic flow of performing a scan using an image scanning application on the computer. In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed on the computer. The following scanner driver and image scanning applications are bundled with the scanner:
Scanner driver
- PaperStream IP driver
Image scanning application
- PaperStream Capture
- PaperStream Capture Pro (Trial)
HINT
For details about the scanner driver and image scanning applications, refer to Overview of the Bundled
Software (page 24).
Scanning procedures, operations, and scan setting items slightly vary depending on the image scanning application and the scanner driver. For details, refer to the help for the image scanning application and the scanner driver.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 29).
2 Insert a document into the return path opening or load a document in the ADF paper chute (feeder).
For details, refer to How to Load Documents (page 45).
For the return path opening Face the front side (scanning side) of a document upwards and insert the top end of the document straight into the middle of the return path opening.
35
How to Perform a Basic Scan
When scanning an open booklet such as a passport, insert the side which has less pages into the middle of the return path opening.
For the ADF paper chute (feeder) Face the front side (scanning side) of a document upwards and load the top end of the document head­first.
3 Start an image scanning application.
4 Select a scanner driver to be used for scanning.
For some image scanning applications, selection of a scanner driver may not be needed.
5 Select a scanner.
For some image scanning applications, selection of a scanner may not be needed.
36
How to Perform a Basic Scan
6 In the setup window for the scanner driver, configure the scan settings.
For some image scanning applications, the setup window for the scanner driver may not appear.
7 Scan documents with the image scanning application.
ATTENTION
Do not perform an operation to disconnect the connection between the scanner and the computer such as the following:
- Disconnecting the USB cable
- Logging off
Remove the scanned document from the return path opening. Not doing so may cause a paper jam in the
scanner for any subsequent scans.
HINT
When the confirmation window for continuous scanning appears, perform either of the following operations:
- Insert a document or load documents and press the [Scan/Stop] button to continue scanning.
- Press the [Scan/Stop] button without any documents inserted or loaded in order to finish scanning.
If the orientation of the scanned image of the open booklet is incorrect, change the rotation setting in the
scanner driver. For details, refer to the help for the scanner driver.
37
How to Perform a Basic Scan

Using a Button on the Scanner to Start Scanning

This section explains about the basic flow of performing a scan using an image scanning application on the computer started by pressing the [Scan/Stop] button on the scanner. In this case, there are necessary settings to be set in advance in order to perform a scan.
1 Button Settings (page 39)
Configure the settings on the computer for the [Scan/Stop] button on the scanner. Specify an image scanning application for the button so that the application can be used to scan documents. Display the [Devices and Printers] setting window for Windows, and set the button in [Scan properties] for the scanner. For details, refer to Button Settings (page 39).
2 Settings on the Image Scanning Application
For some image scanning applications, settings on the image scanning application may be necessary. For details, refer to the help for the image scanning application.
3 Operations on the Scanner (page 41)
Load documents in the scanner and press the [Scan/Stop] button. Pressing the button starts the image scanning application and starts scanning.
38

Button Settings

Specify an image scanning application to be launched when the [Scan/Stop] button is pressed.
1 Turn on the scanner and confirm that the scanner is connected to the computer.
For details about how to turn on the scanner, refer to How to Turn the Power ON (page 29).
2 Display the [Control Panel] window.
Windows Server 2008 R2/Windows 7 Click [Start] menu → [Control Panel].
Windows Server 2012 Right-click the Start screen, and select [All apps] on the app bar → [Control Panel] under [Windows System].
Windows Server 2012 R2/Windows 8.1 Click [↓] on the lower left side of the Start screen → [Control Panel] under [Windows System]. To display [↓], move the mouse cursor.
How to Perform a Basic Scan
Windows 10/Windows Server 2016/Windows Server 2019 Click [Start] menu → [Windows System] → [Control Panel].
3 Click [View devices and printers].
The [Devices and Printers] window appears.
4 Right-click on the scanner icon, and select [Scan properties] from the displayed menu.
The properties window of the scanner appears.
5 Click the [Events] tab and check that [Scan Button] is specified for [Select an event].
6 Select an image scanning application to be launched when the button is pressed.
39
How to Perform a Basic Scan
Click [Start this program] under [Actions], and select an image scanning application from the program list.
7 Click the [OK] button.
40
How to Perform a Basic Scan

Operations on the Scanner

1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 29).
2 Insert a document into the return path opening or load a document in the ADF paper chute (feeder).
For details, refer to How to Load Documents (page 45).
For the return path opening Face the front side (scanning side) of a document upwards and insert the top end of the document straight into the middle of the return path opening. When scanning an open booklet such as a passport, insert the side which has less pages into the middle of the return path opening.
For the ADF paper chute (feeder)
41
How to Perform a Basic Scan
Face the front side (scanning side) of a document upwards and load the top end of the document head­first.
3 Press the [Scan/Stop] button.
The image scanning application specified in Button Settings (page 39) is started up and a scan is performed.
ATTENTION
Remove the scanned document from the return path opening. Not doing so may cause a paper jam in the scanner for any subsequent scans.
42

How to Load Documents

This section explains how to load documents on the scanner.

Loading Documents

This section describes what you should do before loading standard paper documents and describes how to load the documents.

Preparation (When Loading Multiple Documents)

When you load multiple documents in the ADF paper chute (feeder), make the following preparations.
HINT
For details about the paper size and quality required for normal operations, refer to Documents for Scanning
(page 50).
1 Check the documents.
a Check whether the documents to be loaded are of the same width or not.
Ways to load documents differ depending on whether the documents are of the same width or not. If the documents are of different width, refer to Conditions for Mixed Batch Scanning (page 58) or
Scanning Documents with Different Widths (page 68).
b Check the number of sheets.
Up to 20 sheets can be loaded (with paper weight of 80 g/m2 [20 lb] and thickness of the document stack under 2 mm). For details, refer to Loading Capacity (page 54).
2 Fan the documents.
a Grab a stack of documents, which should be 2 mm or less.
43
b Hold both ends of the documents and fan them a few times.
How to Load Documents
c Rotate the documents by 90 degrees and fan them in the same manner.
d Perform steps a to c for all documents.
e Align the top of the documents.
44

How to Load Documents

How to Load Documents
For the return path opening
Insert only one document at a time. Face the front side (scanning side) of a document upwards and insert the top end of the document straight into the middle of the return path opening. When scanning an open booklet such as a passport, insert the side which has less pages into the middle of the return path opening.
The document is pulled in and set inside the scanner when inserting the document into the return path opening.
ATTENTION
If you insert a document immediately after you turn on the scanner by pressing the [Power] button, a paper jam may occur. Insert a document after the start-up sound from the scanner stops.
Remove all paper clips and staples.
Open the ADF and make sure that there is no document or foreign matter inside the ADF before inserting a
document. If there is, remove it. For details, refer to When a Paper Jam Occurs (page 108).
45
How to Load Documents
To scan a document with index tabs or index stickers on one of the edges, rotate the document so that the side with the index tabs or index stickers is on the left or right side when inserting the document.
HINT
A scan can be performed regardless of whether the ADF paper chute (feeder) is opened or closed.
The following documents can be inserted:
- Booklet such as a passport
- Plastic card
- Document folded in half
- Document such as an envelope or multi-layered transfer paper
- Photograph (*1)
- Non-standard size document such as a clipping
- Office paper
- Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet (optional)
*1: When you insert a photograph as it is and perform a scan, it may be damaged or it may not be
scanned successfully.
Avoid placing the scanner near walls or objects since a document is output from the back side of the scanner. Allow enough space about half the size of the document to be scanned as a guideline.
For the ADF paper chute (feeder)
Multiple documents can be loaded.
1 Pull out the chute extension according to the length of the documents.
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 31).
2 Load documents in the ADF paper chute (feeder).
46
How to Load Documents
Face the front side (scanning side) of a document upwards and load the top end of the document head-first.
ATTENTION
Remove all paper clips and staples.
Reduce the number of documents when documents are not fed into the scanner or overlapped
documents are fed.
3 Adjust the side guides to the width of the documents.
Move the side guides so that there is no space between the side guides and the documents.
47
How to Load Documents
When there is a space between the side guides and the documents, the documents may be fed skewed.
ATTENTION
When you scan long page documents or thin paper documents, be sure to do the following:
Support the loaded document with your hand so it does not fall out of the ADF paper chute (feeder).
Support the ejected document with your hand so that it does not fall off the stacker or is not fed again.
Be careful not to cut your finger on the edge of the document.
48
HINT
The following documents can be loaded:
Office paper
Long page document
How to Load Documents
49

Documents for Scanning

Paper Size

The following paper sizes can be scanned:
How to Load Documents
Maximum size (width × length) (*1)
Minimum size (width × length) 50.8 × 50.8 mm
*1:With the return path opening, you can scan documents with a length of up to 355.6 mm (14 in.).
*2:This can be scanned only when this is loaded in the ADF paper chute (feeder).
*3:Depending on the image scanning application or the scan setting of the scanner driver, the memory may be
insufficient to perform scanning. Long page scanning supports documents with a length up to 5,588 mm (220 in.) when the resolution is set to 200 dpi or lower.
A4 (portrait) (210 × 297 mm)
Legal (portrait) (8.5 × 14 in.)
Long page document (*2) (*3) (215.9 × 863 mm/8.5 × 34 in.,
215.9 × 5,588 mm/8.5 × 220 in.)

Document Type

The following document types (paper types) are recommended:
Wood-free paper
Wood-containing paper
PPC paper (recycled)
Plastic cards (*1)
Booklets such as passports (*1)
When scanning a document in a type other than the above, perform a test on the same type of document (paper) first to check whether it can be scanned.
*1:This can be scanned only when this is inserted into the return path opening.

Document Thickness (Paper Weight)

Documents with the following thickness (paper weight) can be scanned:
When loading a document in the ADF paper chute (feeder)
- 40 to 127 g/m2 (11 to 34 lb)
- For A6 size or smaller, 40 to 209 g/m2 (11 to 56 lb) (*1)
- For A8 size or smaller, 127 to 209 g/m2(34 to 56 lb) (*1)
When inserting a document into the return path opening
50
- 20 to 413 g/m2 (5.4 to 110 lb)
- For plastic cards, 1.4 mm or less (embossed cards can be used)
- For booklets, 5 mm or less
*1:When scanning a thick document, it is recommended that you insert it into the return path opening.

Documents That May Not Be Scanned Successfully

The following types of documents may not be scanned successfully:
Documents of non-uniform thickness (such as envelopes or documents with attachments)
Wrinkled or curled documents
Folded or torn documents
Coated paper
Carbon paper
Photosensitive paper
How to Load Documents
Perforated documents
Documents that are not square or rectangular
Very thin paper
Very thick paper
Photographs (photographic paper)

Documents That Must Not Be Scanned

The following types of documents must not be scanned:
Paper-clipped or stapled documents
Documents on which the ink is still wet
Documents smaller than 50.8 × 50.8 mm (2 × 2 in.)
Documents wider than 216 mm (8.5 in.)
Documents other than paper/plastic card (such as fabric, metal foil and OHP film)
Important documents such as certificates and cash vouchers which must not be damaged
51
How to Load Documents

Precautions

Notes on the documents to be scanned
Depending on the documents to be scanned, take note of the following.
Since carbonless papers contain chemical substances which may harm the pad unit and rollers (e.g. pick roller), be aware of the following risks:
- Cleaning If paper jams occur frequently, clean the pad unit and pick roller. For details, refer to Daily Care (page 85).
- Replacing the consumables The life of the pad unit and pick roller may end sooner compared to scanning wood-free papers.
When scanning wood containing papers, the life of the pad unit and pick roller may end sooner compared to scanning wood-free papers.
The pad unit or pick roller may be damaged when a photo/sticky note on the document comes into contact with the pad unit or pick roller during scanning.
The surface of the document may be damaged when glossy papers such as photos are scanned. For documents that can be damaged quite easily, use the optional Carrier Sheet or Photo Carrier Sheet.
The light of the LED may reflect brightly when glossy papers are scanned.
When scanning semi-transparent documents, set [Brightness] higher in the scanner driver to avoid bleed-
through.
When you scan documents written in lead pencil, make sure you clean the pad unit and rollers frequently. For details about cleaning, refer to Daily Care (page 85).
If documents are not fed, or documents are fed overlapped or jammed frequently, refer to Troubleshooting
(page 119).
All documents must be flat on the leading edge. Make sure that curls on the leading edge of the documents are kept within the following range.
When you scan long narrow documents such as receipts, they may be fed skewed significantly. In such a case, it is recommended that you scan long narrow documents using the return path opening. However, note that documents longer than 355.6 mm (14 in.) should be loaded one sheet at a time in the ADF paper chute (feeder) in order to scan them.
52
How to Load Documents
Notes on plastic cards
When you scan plastic cards, take note of the following.
Make sure you use a card that meets the following specifications, and check if the card can be fed before scanning it.
- Type: Compliant with the ISO7810 ID-1 type
- Size: 85.6 × 53.98 mm
- Thickness: 1.4 mm or less
- Material: PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate)
Face the front side (scanning side) of a plastic card upwards and insert it into the return path opening. If you
scan multiple cards, insert them one at a time.
Thick or rigid cards that are difficult to bend may be fed skewed.
If there is dirt on the surface of the card, such as grease marks (fingerprints), perform scanning after wiping
the dirt off.
Notes on booklets
When you scan booklets, take note of the following.
Make sure you use a booklet that meets the following specifications, and check if the booklet can be fed before scanning it.
- Thickness: 5 mm or less
When you scan a passport, make sure that it also meets the following specifications.
- Type: Compliant with ICAO Doc 9303
- Size: 125 × 88 mm (when unopened)
If pages are added or a VISA is attached to a passport, which results in the page thickness exceeding 5 mm, it
cannot be fed.
When scanning a booklet that is opened, face the side to be scanned upwards and insert the side which has less pages into the return path opening. When scanning the identification page of a passport, insert the side which has the photograph into the return path opening.
If there is dirt on the front or back side of a booklet, such as grease marks (fingerprints), wipe the dirt off then perform a scan.
For booklets that can be damaged quite easily, use the optional Booklet Carrier Sheet.
53
How to Load Documents

Loading Capacity

The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below.
Unit
g/m
2
lb kg
Conversion 40 11 34.5
52 14 45
64 17 55
75 20 65
80 21 69
104 28 90
127 34 110
157 42 135
209 56 180
54

Area Not to Be Perforated

An error may occur when there are punched holes in the area colored in light pink in the Figure 1. Fig. 1
How to Load Documents
ATTENTION
The above condition applies when the document is set to the center of the pick roller width.
HINT
If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to avoid an error.
55
How to Load Documents

Conditions Required to Accurately Detect Overlapped Documents (Multifeed)

Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents. You can load multiple documents in the ADF paper chute (feeder). For documents that are loaded, the following conditions are required for overlapped documents to be detected accurately.
Detecting Overlapped Documents with the Ultrasonic Sensor
Paper weight: 40 to 127 g/m2 (11 to 34 lb) (0.048 to 0.15 mm)
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 55).
Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of the document. Refer to Fig. 1 in Area Not to Be Perforated (page 55).
Detecting Overlapped Documents according to the Difference in Length
Load the documents of the same length in the ADF paper chute (feeder).
Variation in document lengths: 1% or less
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 55).
Detecting Overlapped Documents with the Ultrasonic Sensor and According to the Difference in Length
Load the documents of the same length in the ADF paper chute (feeder).
Paper weight: 40 to 127 g/m2 (11 to 34 lb) (0.048 to 0.15 mm)
Variation in document lengths: 1% or less
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 55).
Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of the document. Refer to Fig. 1 in Area Not to Be Perforated (page 55).
ATTENTION
The above conditions apply when documents are loaded covering the pick roller and the document loading detector.
HINT
The accuracy of detection for overlapped documents may drop depending on the document type. Overlapping cannot be detected for the top 30 mm (1.18 in.) of a document in the feeding direction.
In the Software Operation Panel, you can specify an area not to detect overlapping of documents within the area described in Fig. 1 in Area Not to Be Perforated (page 55).
56
How to Load Documents
For details, refer to Settings Related to the Detection for Overlapped Documents (Multifeed) (page 187).
57

Conditions for Mixed Batch Scanning

The following conditions apply when a mixed batch of documents with different paper weights/friction coefficients/sizes is scanned using the ADF paper chute (feeder). Make sure to test a few sheets first to check if the mixed batch of documents can be fed.
Paper Direction
Align the direction of the paper fiber with the feed direction.
Paper Weight (Thickness)
Documents with the following paper weights can be scanned when scanning a mixed batch of documents with different paper weights:
40 to 127 g/m2 (11 to 34 lb)
Friction Coefficient
It is recommended that the same paper brand from the same manufacturer is used for documents. When different paper manufacturers/brands are mixed in documents to be scanned, it affects the feeding performance as the difference in friction coefficient increases. The following friction coefficients are recommended:
0.35 to 0.60 (reference value for paper friction coefficient)
How to Load Documents
Document Position
Load all documents covering the pick roller and the document loading detector. For a guideline for mixed batch scanning, refer to Combinations of Standard Paper Sizes in a Mixed Batch
(page 60) in Paper Size (page 59).
58
How to Load Documents
HINT
When the smallest document covers the pick roller and the document loading detector even when it is loaded towards one side as shown in the image below, load all documents so that they are aligned on the same side. So that it prevents documents from skewing when being fed.
Paper Size
When a mixed batch with different sizes is scanned, not feeding the documents straight may cause troubles such as paper jams or part of the image to appear missing. It is recommended that you check the scanned images if the documents were fed skewed.
ATTENTION
When a mixed batch with different sizes is scanned, documents are more likely to skew because the side guides do not contact every sheet.
Do not specify the detection method by document length when scanning a mixed batch of documents with different lengths and detecting overlapped documents.
59
Combinations of Standard Paper Sizes in a Mixed Batch
Refer to the table below for a guideline of the range available for mixed batch scanning.
How to Load Documents
LTR:Letter size
(P): Portrait
(L): Landscape
ATTENTION
A8 (portrait) documents cannot be mixed with other sizes in the same batch.
Documents That Cannot Be Scanned in a Mixed Batch
The following types of documents cannot be mixed in the same batch:
Carbonless paper
Bond paper
Perforated documents
Thermal paper
Carbon-backed paper
OHP film
60

Conditions for Automatic Page Size Detection

[Automatic Page Size Detection] does not work with the following type of documents:
Non-rectangular documents [Automatic Page Size Detection] may not work with the following types of documents:
Thin paper (52 g/m2 [14 lb] or less)
White documents with glossy edges
Documents with darkish (gray) edges
How to Load Documents
61

Conditions for Using the Carrier Sheet

Paper Size
The following paper sizes can be scanned:
Carrier Sheet (216 × 297 mm)
A3 (297 × 420 mm) (*1)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
A6 (105 × 148 mm)
B4 (257 × 364 mm) (*1)
B5 (182 × 257 mm)
B6 (128 × 182 mm)
Business card (51 × 89 mm) (*2)
How to Load Documents
Letter (8.5 × 11 in./216 × 279.4 mm)
Double Letter (11 × 17 in./279.4 × 431.8 mm) (*1)
Custom size
- Width
25.4 to 431.8 mm (1 to 17 in.) (*1)
- Length
25.4 to 297 mm (1 to 11.69 in.)
*1:For documents wider than 216 mm (8.5 in.), fold them in half to scan them.
*2:Available when scanning with PaperStream IP (ISIS) Bundle.
Paper Conditions
Paper Type
The following paper type is recommended:
Standard office paper
Documents larger than A4/Letter size
Documents that can be damaged quite easily such as photographs
Documents that might cause paper jams such as clippings
Paper Weight (Thickness)
Documents with the following paper weight can be scanned:
Up to 209 g/m2 (56 lb) Documents with the following paper weight can be scanned when folded in half:
Up to 104 g/m2 (28 lb)
62
Precautions
Take note of the following:
When using the Carrier Sheet
- Insert one Carrier Sheet into the return path opening at a time.
- Depending on the image scanning application, there may be insufficient memory to perform a
[Double-page spread] scan using the Carrier Sheet in high resolution. In that case, specify a lower resolution and try scanning again.
- Do not write on, color, stain, or cut the end with a black and white pattern on the Carrier Sheet. Otherwise, the Carrier Sheet may not be recognized correctly.
- Do not load the Carrier Sheet upside down. Otherwise, a paper jam may occur and damage the Carrier Sheet and the document inside.
- Do not fold or pull the Carrier Sheet.
- Do not use a damaged Carrier Sheet.
Doing so may damage or cause the scanner to malfunction.
How to Load Documents
- Do not slide your finger on the edge of the Carrier Sheet. Doing so may cut your finger.
- Paper jams may occur when several small documents (such as photos or postcards) are placed in the Carrier Sheet for scanning. It is recommended to place only one document at a time in the Carrier Sheet.
When storing the Carrier Sheet
- Do not leave a document inside the Carrier Sheet for a long time.
Otherwise, the ink on the document may be transferred onto the Carrier Sheet.
- Do not leave the Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time. Also, do not use the Carrier Sheet in such environments. Otherwise, the Carrier Sheet may deform.
- To avoid deformation, keep the Carrier Sheet on a flat surface without any weight on it.
63

Conditions for Using the Photo Carrier Sheet

Paper Size
The following paper sizes can be scanned:
Photo Carrier Sheet (178×127 mm)
A6 (105 × 148 mm)
Business card (51 × 89 mm) (*1)
Custom size
- Width
25.4 to 178 mm (1 to 7 in.)
- Length
25.4 to 127 mm (1 to 5 in.)
*1:Available when scanning with PaperStream IP (ISIS) Bundle.
How to Load Documents
Paper Conditions
Paper Type
The following paper type is recommended:
Documents that can be damaged quite easily such as photographs
Documents that might cause paper jams such as clippings
Paper Weight (Thickness)
Documents with the following paper weight can be scanned:
Up to 209 g/m2 (56 lb)
Precautions
Take note of the following:
When using the Photo Carrier Sheet
- Insert one Photo Carrier Sheet into the return path opening at a time.
- Do not write on, color, stain, or cut the end with a black and white pattern on the Photo Carrier Sheet.
Otherwise, the Photo Carrier Sheet may not be recognized correctly.
- Do not load the Photo Carrier Sheet upside down. Otherwise, a paper jam may occur and damage the Photo Carrier Sheet and the document inside.
- Do not fold or pull the Photo Carrier Sheet.
- Do not use a damaged Photo Carrier Sheet.
Doing so may damage or cause the scanner to malfunction.
- Do not slide your finger on the edge of the Photo Carrier Sheet. Doing so may cut your finger.
64
How to Load Documents
- Even if the setting for a double-page spread image is enabled in the scanner driver, only the front side image is output.
When storing the Photo Carrier Sheet
- Do not leave a document inside the Photo Carrier Sheet for a long time.
Otherwise, the ink on the document may be transferred onto the Photo Carrier Sheet.
- Do not leave the Photo Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time. Also, do not use the Photo Carrier Sheet in such environments. Otherwise, the Photo Carrier Sheet may deform.
- To avoid deformation, keep the Photo Carrier Sheet on a flat surface without any weight on it.
65

Conditions for Using the Booklet Carrier Sheet

Paper Size
The following paper sizes can be scanned:
Booklet Carrier Sheet (150 × 195 mm)
Passport (88 × 125 mm)
Passbook (87 × 140 mm)
Custom size
- Width
25.4 to 150 mm (1 to 5.9 in.)
- Length
25.4 to 195 mm (1 to 7.67 in.)
Paper Conditions
How to Load Documents
Paper Type
The following paper type is recommended:
Booklet
Paper weight (thickness)
Documents with the following paper weight can be scanned:
5 mm (0.2 in.) or less
Precautions
Take note of the following:
When using the Booklet Carrier Sheet
- Insert one Booklet Carrier Sheet into the return path opening at a time.
- Do not write on, color, stain, or cut the end with a black and white pattern on the Booklet Carrier
Sheet. Otherwise, the Booklet Carrier Sheet may not be recognized correctly.
- Do not fold or pull the Booklet Carrier Sheet.
- Do not use a damaged Booklet Carrier Sheet.
Doing so may damage or cause the scanner to malfunction.
- Do not slide your finger on the edge of the Booklet Carrier Sheet. Doing so may cut your finger.
- Even if the setting for a double-page spread image is enabled in the scanner driver, only the front side image is output.
When storing the Booklet Carrier Sheet
- Do not leave a document inside the Booklet Carrier Sheet for a long time.
Otherwise, the ink on the document may be transferred onto the Booklet Carrier Sheet.
66
How to Load Documents
- Do not leave the Booklet Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time. Also, do not use the Booklet Carrier Sheet in such environments. Otherwise, the Booklet Carrier Sheet may deform.
- To avoid deformation, keep the Booklet Carrier Sheet on a flat surface without any weight on it.
67

Various Ways to Scan

This section explains how to configure the scanner settings and scan different types of documents with the image scanning application. For information on other ways to scan which are not explained here, refer to the manual or help for the image scanning application, and the help for the scanner driver.

Scanning Documents with Different Widths

ATTENTION
When you scan a mixed batch with different widths, some of the narrower documents may be skewed or not fed into the ADF. In that case, separate the documents by their widths, and scan them in different batches.
With the ADF paper chute (feeder), you can scan documents of different widths at the same time.
HINT
For details about document requirements for scanning a mixed batch of documents, refer to Conditions for Mixed
Batch Scanning (page 58).
1 Align the top of the documents.
68
Various Ways to Scan
2 Open the ADF paper chute (feeder) and pull out the chute extension.
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 31).
3 Place the documents at the center of the ADF paper chute (feeder), and adjust the side guides to the
widest document in the batch.
ATTENTION
Load all documents covering the pick roller and the document loading detector. If documents are loaded outside of the pick roller and the document loading detector, they may be fed skewed or not fed into the ADF.
4 In the scanner driver, configure the scan settings to detect the paper size automatically.
69
For details, refer to the help for the scanner driver.
5 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
Various Ways to Scan
70
Various Ways to Scan

Scanning Documents Folded in Half

With the return path opening, you can scan a document that is folded in half (maximum size: A3 or Double Letter size document that is folded in half).
ATTENTION
When a document folded in half is scanned, the document may be fed skewed if the folded part is too thick.
1 Fold the document in half so that the sides to be scanned are facing out.
Fold it firmly and smooth out any creases. Otherwise, it may cause the document to skew while feeding is in progress and result in a skewed image.
Example
2 Insert the document that is folded in half into the return path opening.
71
For details, refer to How to Load Documents (page 45).
Various Ways to Scan
3 Scan the document with the image scanning application.
For details, refer to the help for the image scanning application.
72
Various Ways to Scan

Scanning Documents such as Envelopes or Multi-Layered Transfer Paper

With the return path opening, you can scan documents such as envelopes or multi-layered transfer paper.
ATTENTION
For details about the paper weights of the documents that can be scanned, refer to Documents for Scanning
(page 50).
1 Insert a document into the return path opening.
To scan a multi-layered transfer paper, insert the bound edge first into the return path opening. For details, refer to How to Load Documents (page 45).
2 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
73

Scanning Documents Larger than A4/Letter Size

The optional Carrier Sheet can be used to scan documents larger than A4/Letter size, such as A3 or B4. Fold a document in half and place it inside the Carrier Sheet.
1 Place the document inside the Carrier Sheet.
a Fold the document in half so that the sides to be scanned are facing out.
Fold it firmly and smooth out any creases. Otherwise, it may cause the document to skew while feeding is in progress and result in a skewed image.
Example
Various Ways to Scan
b Open the Carrier Sheet to place the document inside.
Note that the front side of the Carrier Sheet has a black and white pattern at the top and a thick vertical line in the upper right-hand corner.
74
Various Ways to Scan
Align the top and the fold line of the document with the Carrier Sheet so that no space is left in the upper and right sides of the Carrier Sheet.
2 Insert the Carrier Sheet into the return path opening.
Face the front side of the Carrier Sheet upwards and insert the part with the black and white pattern into the return path opening.
3 Configure the scan settings in the scanner driver to use the Carrier Sheet.
For details, refer to the help for the scanner driver.
4 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
ATTENTION
The image is output at the center of the page in the size specified for [Paper Size] in the scanner driver.
75
Various Ways to Scan
When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
Example
When an A5 size image is printed in the center of an A4 size document → The image is output in A5 size.
To output the scanned image in the actual size of the document, specify the document size for [Paper size].
76
Various Ways to Scan

Scanning Photographs and Clippings without Damaging Them

Using the optional Carrier Sheet or Photo Carrier Sheet allows you to scan non-standard size documents such as photographs or clippings without damaging them. You can also scan documents such as photographs or clippings without the Carrier Sheet or Photo Carrier Sheet. The procedure to perform a scan with the Photo Carrier Sheet is described as an example below.
1 Place a document inside the Photo Carrier Sheet.
Open the Photo Carrier Sheet and centrally place the top end of the document against the side with a black and white pattern of the Photo Carrier Sheet. Note that the front side of the Photo Carrier Sheet has a black and white pattern at the top and a thick vertical line in the upper right-hand corner.
2 Insert the Photo Carrier Sheet into the return path opening.
Face the front side of the Photo Carrier Sheet upwards and insert the part with the black and white pattern into the return path opening.
3 Configure the scan settings in the scanner driver to use the Photo Carrier Sheet.
For details, refer to the help for the scanner driver.
4 Scan the document with the image scanning application.
For details, refer to the help for the image scanning application.
77
Various Ways to Scan
ATTENTION
The image is output at the center of the page in the size specified for [Paper Size] in the scanner driver.
When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from
standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
Example
When a business card size image is printed in the center of an A6 size document → The image is output in business card size.
To output the scanned image in the actual size of the document, specify the document size for [Paper size].
HINT
In the following cases, place a blank (white) sheet of paper behind the document when scanning.
The scanned image is not output in the actual size of the document when [Automatic] is specified for [Paper size] in the scanner driver.
Shadows appear around the edges of the scanned image.
Black lines appear around the edges of a uniquely shaped cutting.
Image outside the document appears on the scanned image.
78

Scanning Booklets such as Passports without Damaging Them

The optional Booklet Carrier Sheet enables you to scan a passport without damaging the photo and other documents attached to the passport. Scanning booklets such as passports without the Booklet Carrier Sheet is also possible. The procedure to perform a scan with the Booklet Carrier Sheet is described as an example below.
1 Place the document inside the Booklet Carrier Sheet.
Face the front side of the Booklet Carrier Sheet upwards. Then, open the booklet to display the pages to be scanned and place it inside the Booklet Carrier Sheet so that it is against the side with a black and white pattern. Note that the front side of the Booklet Carrier Sheet has a black and white pattern. Also, note that the end of the Booklet Carrier Sheet with the black and white pattern is the top end.
Various Ways to Scan
HINT
When scanning the identification page of a passport, place the bottom end of the page which has the photograph against the side with a black and white pattern of the Booklet Carrier Sheet.
2 Insert the Booklet Carrier Sheet into the return path opening.
Face the front side of the Booklet Carrier Sheet upwards and insert the top end of the Booklet Carrier Sheet into the middle of the return path opening.
79
3 Configure the scan settings in the scanner driver to use the Booklet Carrier Sheet.
For details, refer to the help for the scanner driver.
Various Ways to Scan
4 Scan the document with the image scanning application.
For details, refer to the help for the image scanning application.
80
Various Ways to Scan

Scanning Long Page Documents

With the ADF paper chute (feeder), you can scan documents with a length of up to 5,588 mm (220 in.). Depending on the resolution setting or the image scanning application, the document sizes that can be scanned may differ. For details, refer to the help for the scanner driver and the image scanning application.
1 Open the ADF paper chute (feeder) and pull out the chute extension.
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 31).
2 Load a document in the ADF paper chute (feeder).
For details, refer to How to Load Documents (page 45).
ATTENTION
Long page documents should be loaded one sheet at a time in the ADF paper chute (feeder).
3 In the scanner driver, configure the scan settings to scan the paper size of the long page.
For details, refer to the help for the scanner driver.
4 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
ATTENTION
When scanning a long page document, support the document with your hand so that it does not fall off or is not fed again. For details, refer to How to Load Documents (page 45).
81

Configuring Not to Detect Certain Overlap Patterns

If detecting overlapped documents during a scan has been set, when you load a document that has paper attached to it such as a sticky note, receipt, or a photo in the ADF paper chute (feeder) and scan it, it is detected as an overlapped document, and the scan may stop. Use the intelligent multifeed detection function not to detect these types of documents. This function has two modes, a mode that is used to configure the settings manually by a user every time the scanner detects overlapped documents, and a mode that is used to configure the settings automatically by the scanner based on the overlap patterns (length and location) for paper attachments such as sticky notes, receipts, or photos that the scanner has memorized. To use this setting, detecting overlapped documents needs to be set in advance.
[Multifeed Detection] in the scanner driver For details, refer to the help for the scanner driver.
[Multifeed] in the Software Operation Panel For details, refer to Specifying a Method to Detect Overlapped Documents [Multifeed] (page 187).
Various Ways to Scan
The following three operation modes are available.
Operation Mode Description
Manual mode Specify whether or not to detect overlapped documents every
time they are detected.
Auto mode 1 (Bypass by combination of length and position)
Auto mode 2 (Bypass by length)
Select the operation mode in the Software Operation Panel. For details, refer to Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] (page 196).
Specify the setting not to automatically detect overlapped documents when the paper attachment is the same length and in the same location as memorized.
Specify the setting not to automatically detect overlapped documents when the paper attachment is the same length or shorter as memorized.
82
CAUTION
CAUTION
Various Ways to Scan

Operational Procedure

1 After a multifeed error occurs, either press the [Scan/Stop] button to eject the document from the paper
path or open the ADF to remove the document.
For details, refer to How to Open the ADF (page 32).
When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.
ATTENTION
Hold the ADF with one of your hands to keep it open. When you release the ADF, it closes.
2 If you open the ADF to remove the document, close it.
For details, refer to How to Close the ADF (page 34).
Be careful not to get your fingers caught when closing the ADF.
ATTENTION
Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.
3 Load the removed document back in the ADF paper chute (feeder).
4 Respond to a message that is displayed on the computer.
The following settings can be configured depending on the operation mode that is set in the [Intelligent Multifeed Function] window.
For [Manual mode]
- [Do not detect overlapped documents for the next document to be scanned]
Specify whether to detect overlapped documents for the next scan. This may not be displayed depending on the scanner driver settings.
For [Auto mode 1 (Bypass by combination of length and position)] and [Auto mode 2 (Bypass by length)]
- [Memorize Patterns]
83
Various Ways to Scan
Specify whether you set the scanner to memorize the paper overlapping patterns.
With the above procedure complete, the scanner operates as follows depending on the operation mode that is set in the [Intelligent Multifeed Function] window.
For [Manual mode] The scanner scans the next sheet without detecting overlapped documents, and from the second sheet onwards, detects overlapped documents based on the setting configured in the scanner driver, on the Software Operation Panel.
For [Auto mode 1 (Bypass by combination of length and position)] The scanner memorizes the length and location of the paper attachment that was detected as overlapped documents, and continues scanning. After that, documents with the same overlap pattern are not detected as overlapped documents (*1) (*2).
For [Auto mode 2 (Bypass by length)] The scanner memorizes the length of the longest paper attachment that was detected as overlapped documents, and continues scanning. After that, documents with the same overlap pattern or with a shorter overlap pattern are not detected as overlapped documents (*2).
*1:Eight of the most recent overlap patterns can be memorized when [Remember] in [Remember overlap patterns
at power-off] is enabled.
*2:The memorized overlap patterns can be erased in the Software Operation Panel. You can erase overlap patterns
that were not supposed to be memorized, but be careful with this operation because all memorized patterns will be erased.
84

Daily Care

CAUTION
This section describes how to clean the scanner.
Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction. Also note that sparks generated by static electricity may cause a fire.
The inside of the ADF becomes very hot when the scanner is being used. Before you start cleaning the inside of the ADF, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.

Cleaning Materials

Name Part No. Notes
Cleaner F1 PA03950-0352 100 ml
Liquid cleaner to use for removing dirt and stains
Cleaning Paper CA99501-0012 10 sheets
Used to clean the inside of the scanner with ease. Spray it with Cleaner F1 and scan it with the scanner in the same way as a document.
Cleaning Wipe PA03950-0419 24 packets
Pre-moistened with Cleaner F1. It can be used instead of moistening a cloth with Cleaner F1.
Cotton swab Commercially
Dry cloth Used to wipe off dirt and stains. Moisten it with
available
Used to clean a tiny part such as the ultrasonic sensor.
Cleaner F1 for cleaning.
ATTENTION
In order to use the cleaning materials safely and correctly, read the precautions on each product thoroughly.
For more information about the cleaning materials, contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact
85
Daily Care
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
86

Location and Frequency

Cleaning Location Frequency
Inside of the scanner (ADF) Pad unit Every 1,000 sheets
Pick roller
Glass
Ultrasonic sensor
Document sensor
Feed roller
Eject roller
Outside of the scanner Scanner Clean when dust and dirt are noticeable.
The inside of the scanner (ADF) needs to be cleaned regularly for every certain number of sheets scanned. The scanner records the number of sheets scanned so that you can check the number of sheets scanned after you cleaned it last. For information on how to check the number of sheets scanned, refer to Settings Related to Sheet Counters
(page 167).
Daily Care
ATTENTION
Cleaning cycles may vary depending on the condition of the documents. Also, cleaning must be performed more frequently when the following types of documents are scanned:
Smooth-faced documents such as coated paper
Documents with printed text/graphics that almost cover the entire surface
Chemically-treated documents such as carbonless paper
Documents containing a large amount of calcium carbonate
Documents written in lead pencil
Documents on which the toner is not sufficiently fused
87

Cleaning the Outside of the Scanner

The scanner including the ADF paper chute (feeder) and the stacker should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe.
ATTENTION
To avoid deformation and discoloration, never use paint thinner or any other organic solvents.
Be careful not to let any moisture or water inside the scanner during cleaning.
It may take a long time to dry if an excessive amount of Cleaner F1/mild detergent is used. Use only a
small amount. Wipe off the cleaner completely to leave no residue on the cleaned parts.
Daily Care
88

Cleaning the Inside of the Scanner (ADF) with Cleaning Paper

The inside of the ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 1,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not sufficiently fused.
ATTENTION
Do not use water or mild detergent to clean the ADF.
It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use only a small amount. Wipe off
the cleaner completely to leave no residue on the cleaned parts.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 29).
Daily Care
2 Spray the Cleaning Paper with Cleaner F1.
3 Insert the Cleaning Paper into the return path opening or load the Cleaning Paper in the ADF paper
chute (feeder).
The inside of the ADF should be cleaned from both the return path opening and the ADF paper chute (feeder).
For the return path opening Insert the Cleaning Paper into the return path opening.
For the ADF paper chute (feeder) Open the ADF paper chute (feeder), load the Cleaning Paper, and move the side guides so that there is no space between the side guides and the Cleaning Paper.
89
Otherwise, the Cleaning Paper may be fed skewed.
Daily Care
4 Scan the document with the image scanning application.
For details, refer to the help for the image scanning application.
5 Clear the sheet counter after cleaning.
Start up the Software Operation Panel and clear the counter. For details, refer to Clearing the Sheet Counters (page 169).
90

Cleaning the Inside of the Scanner (ADF) with a Cloth

CAUTION
CAUTION
The inside of the ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 1,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not sufficiently fused.
The inside of the ADF becomes very hot when the scanner is being used. Before you start cleaning the inside of the ADF, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.
ATTENTION
Do not use water or mild detergent to clean the ADF.
Daily Care
It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use only a small amount. Wipe off the cleaner completely to leave no residue on the cleaned parts.
1 Turn off the scanner, unplug the power cable and wait for at least 15 minutes.
For details, refer to How to Turn the Power OFF (page 29).
2 Open the ADF paper chute (feeder).
3 Open the ADF.
For details, refer to How to Open the ADF (page 32). Perform the following steps with the ADF open.
When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.
91
ATTENTION
Hold the ADF with one of your hands to keep it open. When you release the ADF, it closes.
Daily Care
92
4 Clean the following locations with a cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe.
Daily Care
93
Pick Roller (× 1)
Gently wipe dirt and dust off the roller as you rotate the roller manually, taking care not to damage the roller surface. Make sure that it is wiped properly because black residue on the roller will affect the feeding performance.
Ultrasonic Sensor (× 2)/Document Sensor (× 4)
Gently wipe dirt and dust off the surface of the ultrasonic and document sensors.
HINT
If it is difficult to clean, use a cotton swab.
Daily Care
Glass (× 2)
Gently wipe dirt and dust off the glass sections.
ATTENTION
Vertical streaks may appear on images if the glass section is dirty.
Pad Unit (× 1)
Wipe the rubber surface of the pad downward to remove any dirt and dust. Be careful not to accidentally get your hand or a cloth on the pick spring (metal part).
Feed Roller (× 4)/Eject Roller (× 8)
The power must be turned on to rotate the feed/eject rollers for cleaning.
a Plug in the power cable and turn on the scanner.
For details, refer to How to Turn the Power ON (page 29).
b Open the ADF.
For details, refer to How to Open the ADF (page 32). Perform the following steps with the ADF open.
94
CAUTION
When the ADF is open, it might close accidentally. Be careful not to get
CAUTION
CAUTION
your fingers caught.
ATTENTION
Hold the ADF with one of your hands to keep it open. When you release the ADF, it closes.
Daily Care
c Press the [Scan/Stop] button for 3 seconds or more in order for the scanner to enter cleaning
mode.
d Press the [Scan/Stop] button.
The feed/eject rollers rotate a certain amount simultaneously. As a guideline, pressing the [Scan/Stop] button seven times will rotate the feed rollers/eject rollers one revolution.
Be careful not to touch the rollers with your hand while they are rotating.
e Put a piece of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe against the surface
of the rotating feed/eject roller, and wipe horizontally to clean dirt and dust off the whole surface. Make sure that it is wiped properly because black residue on the roller will affect the feeding performance.
5 Close the ADF.
For details, refer to How to Close the ADF (page 34).
Be careful not to get your fingers caught when closing the ADF.
ATTENTION
Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF.
6 Clear the sheet counter after cleaning.
95
Start up the Software Operation Panel and clear the counter. For details, refer to Clearing the Sheet Counters (page 169).
Daily Care
96

Cleaning the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet

The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. Gently wipe dirt and dust off the surface and the inside of the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet. As you keep using the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet, dirt and dust will accumulate on the surface and the inside. Clean it regularly because it may result in scanning errors.
ATTENTION
Make sure that the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet is not creased.
To avoid deformation and discoloration, never use paint thinner or any other organic solvents.
Do not use force to rub against the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet because doing
so may cause damage or deformation.
Daily Care
After cleaning the inside of the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet with a cloth moistened with Cleaner F1/mild detergent or a sheet of Cleaning Wipe, do not close the Carrier Sheet/ Photo Carrier Sheet/Booklet Carrier Sheet until it is completely dry.
The Carrier Sheet and Photo Carrier Sheet should be replaced approximately every 500 scans. The Booklet Carrier Sheet should be replaced approximately every 2,500 scans. For information on purchasing the Carrier Sheets/Photo Carrier Sheets/Booklet Carrier Sheets, contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
97

Replacing the Consumables

CAUTION
This section explains how to replace the consumables for the scanner.
The inside of the ADF becomes very hot when the scanner is being used. Before you replace the consumables, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.

Consumables and Replacement Cycles

Name Part No. Suggested Replacement Cycle
PAD Unit PA03795-0002 30,000 sheets or one year
PICK ROLLER PA03795-0001 150,000 sheets or one year
Consumables need to be replaced periodically. It is recommended that you keep a stock of new consumables and replace them before it reaches the end of the consumable life. Also, the scanner records the number of sheets scanned for each consumable (pad unit and pick roller), which allows you to determine when to replace the consumables. For information on how to check the number of sheets scanned, refer to Settings Related to Sheet Counters
(page 167).
Note that the suggested replacement cycles are guidelines for using A4 (80 g/m2 [20 lb]) wood-free or wood­containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner is used and cleaned.
HINT
Only use the specified consumables.
For information on purchasing the consumables, contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact
98
Replacing the Consumables
information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
99

Replacing the Pad Unit

CAUTION
Replace the pad unit in following procedure.
1 Turn off the scanner, unplug the power cable and wait for at least 15 minutes.
For details, refer to How to Turn the Power OFF (page 29).
2 Open the ADF paper chute (feeder).
Replacing the Consumables
3 Open the ADF.
For details, refer to How to Open the ADF (page 32). Perform the following steps with the ADF open.
When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.
ATTENTION
Hold the ADF with one of your hands to keep it open. When you release the ADF, it closes.
4 Remove the pad unit.
100
Loading...