FITBIT FB503GYBK-EU User Manual
User
Manual
Version 1.0
2
Table of Contents
Getting Started ........................................................................................................................................... 7
!
What’s in the box ................................................................................................................................... 7!
What’s in this manual ........................................................................................................................... 7!
Set up Fitbit Ionic ..................................................................................................................................... 8
!
Set up with your phone or tablet ................................................................................................... 8!
Set up with your Windows 10 PC ................................................................................................... 8!
Connect to Wi-Fi ................................................................................................................................... 9!
Sync data to your Fitbit account .................................................................................................... 9!
Wear Ionic ............................................................................................................................................... 10!
Placement for all-day wear vs exercise .................................................................................. 10!
Wrist ...................................................................................................................................................... 11!
Basics ............................................................................................................................................................ 12
!
Adjust settings ...................................................................................................................................... 12!
Access Shortcuts ................................................................................................................................. 13!
Wake on wrist turn .......................................................................................................................... 13!
Turn notifications on or off .......................................................................................................... 13!
Turn on device lock ............................................................................................................................. 14!
Change the wristband ........................................................................................................................ 14!
Remove a wristband ...................................................................................................................... 14!
Attach a wristband ......................................................................................................................... 15!
Navigate Ionic ....................................................................................................................................... 16!
Basic navigation ............................................................................................................................... 16!
Shortcuts to Fitbit Pay, music control, and notifications ................................................ 18!
Shortcuts to your favorite apps ................................................................................................. 19!
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Turn off the screen ......................................................................................................................... 20!
Battery life and charging ................................................................................................................. 20!
See your battery level ................................................................................................................... 20!
Charge Ionic ....................................................................................................................................... 21!
Care for your watch ........................................................................................................................... 22!
Use Ionic without your phone ........................................................................................................ 22!
Clock Faces ............................................................................................................................................... 23
!
Timekeeping ............................................................................................................................................. 24
!
Set a silent alarm ................................................................................................................................. 24!
Dismiss or snooze a silent alarm ................................................................................................... 25!
Time events with the stopwatch .................................................................................................. 25!
Keep track of elapsed time with the countdown timer ....................................................... 25!
Automatic Tracking ............................................................................................................................... 27
!
See your daily stats ............................................................................................................................ 27!
Track a daily activity goal ................................................................................................................ 28!
Choose a goal .................................................................................................................................. 28!
See goal progress ........................................................................................................................... 28!
Track your hourly activity ................................................................................................................ 28!
Track your exercise automatically ............................................................................................... 29!
Track your sleep .................................................................................................................................. 29!
Set a sleep goal ............................................................................................................................... 30!
Set a bedtime reminder ............................................................................................................... 30!
Learn about your sleep habits ................................................................................................... 30!
See your heart rate ............................................................................................................................ 30!
Adjust the Heart Rate setting ........................................................................................................ 30!
Notifications .............................................................................................................................................. 32
!
Calendar requirements ..................................................................................................................... 32!
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Set up notifications ............................................................................................................................ 32!
See incoming notifications .............................................................................................................. 33!
Manage notifications ......................................................................................................................... 33!
Turn off all notifications ................................................................................................................... 34!
Answer or reject phone calls .......................................................................................................... 34!
Fitness and Health .................................................................................................................................. 36
!
Track and analyze your activity .................................................................................................... 36!
Track exercise .................................................................................................................................. 36!
Check your stats during exercise ............................................................................................. 37!
Customize your exercise settings ............................................................................................ 39!
Check your workout summary ................................................................................................. 40!
Check your heart rate ....................................................................................................................... 42!
Default heart-rate zones .............................................................................................................. 42!
Custom heart-rate zones ............................................................................................................. 43!
Work out with Fitbit Coach ............................................................................................................ 43!
Share your activity ............................................................................................................................. 44!
Track your cardio fitness score ..................................................................................................... 44!
Practice guided breathing sessions ............................................................................................. 44!
Music and Podcasts ............................................................................................................................... 46
!
Pandora on Ionic (United States only) ....................................................................................... 46!
Personal music and podcasts ......................................................................................................... 47!
Download music and podcasts with your Windows 10 PC ............................................ 47!
Download music and podcasts with your Mac ................................................................... 49!
Control music ........................................................................................................................................ 51!
Control music on Ionic or change the output device ........................................................ 51!
Control music and audio playing on your phone ............................................................... 52!
Connect Bluetooth Audio Devices ................................................................................................... 53
!
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Fitbit Pay .................................................................................................................................................... 55
!
Add payment cards ........................................................................................................................... 55!
Make purchases ................................................................................................................................... 56!
Manage Apps ............................................................................................................................................ 58
!
Fitbit App Gallery ............................................................................................................................... 58!
Add apps ................................................................................................................................................ 58!
Reorder apps ........................................................................................................................................ 58!
Remove apps ........................................................................................................................................ 58!
Update Apps ......................................................................................................................................... 59!
Firmware Updates ................................................................................................................................. 60
!
Troubleshooting ....................................................................................................................................... 61
!
Heart-rate signal missing .................................................................................................................. 61!
GPS signal missing .............................................................................................................................. 61!
Can’t connect to Wi-Fi ...................................................................................................................... 62!
Unexpected behavior ........................................................................................................................ 62!
Factory Reset ........................................................................................................................................... 63
!
General Info & Specifications ............................................................................................................. 64
!
Sensors .................................................................................................................................................... 64!
Materials ................................................................................................................................................. 64!
Wireless technology .......................................................................................................................... 64!
Haptic feedback .................................................................................................................................. 64!
Battery .................................................................................................................................................... 64!
Memory ................................................................................................................................................... 64!
Display ..................................................................................................................................................... 65!
Wristband size ..................................................................................................................................... 65!
Environmental conditions ................................................................................................................ 65!
Learn more ............................................................................................................................................ 65!
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Return policy and warranty ............................................................................................................ 65!
Regulatory & Safety Notices .............................................................................................................. 66
!
USA: Federal Communications Commission (FCC) statement ........................................ 66!
Canada: Industry Canada (IC) statement .................................................................................. 67!
European Union (EU) ........................................................................................................................ 67!
Safety statement ............................................................................................................................ 68!
Frequency Information ................................................................................................................. 68!
Australia and New Zealand ............................................................................................................. 68!
China ........................................................................................................................................................ 69!
Japan ....................................................................................................................................................... 69!
Oman ....................................................................................................................................................... 70!
Philippines .............................................................................................................................................. 70!
Serbia ....................................................................................................................................................... 70!
Singapore ................................................................................................................................................ 71!
South Africa ........................................................................................................................................... 71!
South Korea ........................................................................................................................................... 71!
Taiwan ..................................................................................................................................................... 72!
United Arab Emirates ........................................................................................................................ 73!
Vietnam ................................................................................................................................................... 73!
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Getting Started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to reach
your goals with dynamic workouts, built-in GPS, and continuous heart rate tracking.
Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What’s in the box
Your Ionic box includes:
Watch with large wristband
Charging cable
Additional small wristband
Ionic’s detachable wristbands come in a variety of colors and materials, sold
separately.
What’s in this manual
We’ll explain how to create a Fitbit® account and make sure your watch can transfer
the data it collects to your dashboard. The dashboard is where you’ll set goals,
analyze historical data, identify trends, log food and water, keep up with friends, and
much more. As soon as you’re done setting up Ionic, you’re ready to start moving.
Next, we’ll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, please
browse our comprehensive help content at help.fitbit.com.
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Set up Fitbit Ionic
For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you
don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows 10
PC.
Your Fitbit account asks for information such as height, weight, and gender in order
to calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. Your name and average daily step count are visible to other Fitbit users.
You have the option to share your age, height, weight, or location with Fitbit friends,
but the information you provide is private by default.
Set up with your phone or tablet
The free Fitbit app is compatible with more than 200 devices that support iOS,
Android, and Windows 10 operating systems.
To get started:
1.! Find the Fitbit app in one of the locations below, depending on your device. If
you’re unsure if the Fitbit app is compatible with your phone or tablet, see
http://www.fitbit.com/devices.
•! Apple App Store for iOS devices such as an iPhone or iPad.
•! Google Play Store for Android devices such as the Samsung Galaxy S6 and
Motorola Droid Turbo 2.
•! Microsoft Windows Store for Windows 10 devices such as the Lumia phone
or Surface tablet.
2.! Install the app. If you don’t have an account with the store, must create one
before you can download the app.
3.! When the app is installed, open it and tap
Join Fitbit
to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
4.! Continue following the on-screen instructions to connect, or “pair”, Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Set up with your Windows 10 PC
If you don’t have a smartphone, you can set up and sync Ionic using a Bluetooth-
enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1.! Click the Start button on your PC and open the Windows Store (called Store).
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2.! Search for “Fitbit app”. After you find it, click
Free
to download the app to
your computer.
3.! If you’ve never downloaded an app to your computer, you’ll be prompted to
create an account with the Windows Store.
4.! Click
Microsoft account
to sign in with your existing Microsoft account. If you
don’t already have an account with Microsoft, follow the on-screen
instructions to create a new account.
5.! When the app is installed, open it and tap
Join Fitbit
to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
6.! Continue following the on-screen instructions to connect, or “pair”, Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Connect to Wi-Fi
During setup, you’re prompted to connect Ionic to your Wi-Fi network. Ionic uses WiFi to download playlists and apps from the Fitbit App Gallery, and for faster firmware
updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks.
Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that
require logins, subscriptions, or profiles. If you see fields for a username or domain
when connecting to the Wi-Fi network on a computer, the network isn’t supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information about how to connect Ionic to Wi-Fi, see help.fitbit.com.
Sync data to your Fitbit account
Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. The
dashboard is where you’ll track your progress, see your exercise history, track your
sleep patterns, participate in challenges, and much more. We recommend syncing at
least once a day.
The Fitbit app uses Bluetooth Low Energy technology to sync data with Ionic and to
update apps installed on your watch.
Each time you open the Fitbit app, Ionic syncs automatically when it’s nearby. Ionic
also syncs with the app every 15 minutes if All-Day Sync is on. To turn on this feature:
From the Fitbit app dashboard, tap or click the Account icon ( ) > Ionic tile >
All-
Day Sync
.
You can also use the
Sync Now
option in the app at any time.
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Wear Ionic
Place Ionic around your wrist. The side of the watch marked with “fitbit” should be on
the bottom of your wrist. If you need to attach the small wristband instead of the
large one, or if you purchased an accessory wristband, you’ll find instructions on how
to change the wristband in Change the wristband.
Placement for all-day wear vs exercise
For all-day wear when you’re not exercising, Ionic should usually rest a finger’s width
below your wrist bone and lay flat, as you would normally wear a watch.
For optimized heart-rate tracking while exercising, keep these tips in mind:
•! Try wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises such as bike riding or weight
lifting cause you to bend your wrist frequently, which could interfere with the
heart-rate signal if the watch is lower on your wrist.
•! Make sure the watch is in contact with your skin.
•! Don’t wear your watch too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the watch should be slightly tighter
(snug but not constricting) during exercise than during all-day wear.
•! With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the sensor’s
ability to provide a heart-rate reading. If your watch doesn’t show a heart-rate
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reading, try relaxing your wrist and staying still briefly (about 10 seconds).
Then you should see a heart-rate reading.
Wrist
For greater accuracy and ease of use, Ionic needs to know if you wear it on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. If you decide to move Ionic to the other wrist, change the Wrist setting in
the Fitbit app.
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Basics
Learn how to manage Ionic’s settings, set a personal PIN code, change the wristband,
navigate the screen, charge your watch, and more.
Adjust settings
Manage basic settings including brightness, heart rate, and paired Bluetooth devices
directly on your watch. Open the Settings app ( ) and then tap a setting to adjust
it. Swipe up to see the full list of settings.
Settings
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To turn notifications off so that you don’t receive them during exercise and sleep, tap
Notifications
and then tap
During Exercise
or
During Sleep
to adjust the setting.
Notifications
Access Shortcuts
From the clock, swipe right to the shortcuts screen to adjust the display and
notifications settings or check your watch’s battery level.
If Fitbit Flyer is connected to Ionic, the headphones’ battery level appears in the top
right corner. If another Bluetooth audio device is connected, the battery level may
appear depending on the device.
Shortcuts
Wake on wrist turn
To preserve battery, Ionic’s screen turns off when not in use. To wake it up, turn your
wrist towards you, or you can double-tap the screen or press any button.
Turn notifications on or off
Ionic can receive several types of notifications from your phone. To turn notifications
on or off, tap
Notifications
to adjust the setting.
For more information about how to manage notifications, see Notifications.
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Turn on device lock
To help keep your Fitbit watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set up
Fitbit Pay to make contactless payments from your watch, device lock is turned on
automatically and you’re required to set a code. If you don’t use Fitbit Pay, device
lock is optional.
Turn on device lock or reset your PIN code in the Fitbit app:
From the Fitbit app dashboard, tap or click the Account icon ( ) > Ionic tile >
Device Lock
.
For more information on how to use device lock, see help.fitbit.com.
Change the wristband
Ionic comes with a large wristband attached and an additional small wristband in the
box. The wristband has two separate bands (top and bottom) that you can swap
with accessory bands sold separately. For wristband measurements, see Wristband
size.
Remove a wristband
To change the wristband, first remove the band attached to the watch. Then follow
the steps below to attach a new wristband.
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1.! Turn Ionic over and find the band latches—there’s one on each end where the
band meets the frame.
2.! To release the latch, press down on the flat metal button on the strap.
3.! Gently pull the band away from the watch to release it.
4.! Repeat on the other side.
If you’re having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.
Attach a wristband
To attach a wristband, press it into the end of the watch until you feel it snap into
place. The band with the clasp attaches to the top of the watch.
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Navigate Ionic
Ionic has a touch screen with a colored LCD and three buttons: back, top, and
bottom.
Navigate Ionic by swiping side to side and up and down or by pressing the buttons.
Basic navigation
The home screen is the clock. On the clock:
•! Swipe up to see notifications.
•! Swipe down to control music.
•! Swipe right to see the shortcuts screen.
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•! Swipe left to scroll through the apps installed on your watch.
Depending on the clock face you choose, you can also tap the clock screen to scroll
through your daily stats which are explained in Automatic Tracking.
To open an app, swipe to find the app and then tap it. For more information on how
to manage apps, see help.fitbit.com.
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Shortcuts to Fitbit Pay, music control, and notifications
Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
and see notifications. Ionic displays notifications as they come in and also saves them
so you can check later.
To use Fitbit Pay, press and hold the back button:
To control music, press and hold the top button:
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To scroll through notifications, press and hold the bottom button:
Shortcuts to your favorite apps
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, Ionic must be on the clock screen. The buttons are mapped as follows:
•! Top button—opens the app located in the top left of the first app screen. If
you haven’t reordered your apps, the Today app ( ) opens.
•! Bottom button—opens the app located in the bottom left of the first app
screen. If you haven’t reordered your apps, the Exercise app ( ) opens.
Customize Ionic by organizing your apps. For more details, see Reorder apps.
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Turn off the screen
To turn off Ionic’s screen when not in use, briefly cover the watch face with your
opposite hand.
Battery life and charging
A fully charged Ionic has a battery life of 4+ days. Battery life and charge cycles vary
with use and other factors; actual results will vary. When fully charged, Ionic can:
•! Track up to 10 hours of activities that use GPS
•! Play up to 12 hours of continuous music
See your battery level
See your battery level at any time: from the clock, swipe right to the shortcuts screen
or open your Fitbit dashboard.
Full battery
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If your battery is low (less than 24 hours remaining), Ionic alerts you with the red
battery indicator. If your battery is critically low (less than 4 hours remaining), the
red battery indicator flashes.
Low battery
Note: Wi-Fi won’t work on Ionic when the battery is below approximately 25%.
Charge Ionic
To charge your watch:
1.! Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2.! Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically.
3.! Make sure the pins on the charging cable lock securely with the port. The
connection is secure when the watch vibrates and the battery icon or percent
charged appears on the screen.
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Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Battery is charging
Care for your watch
It’s important to clean and dry Ionic regularly. For instructions and more information,
see http://www.fitbit.com/productcare.
Use Ionic without your phone
Key functions of the watch are designed to be used without needing your phone
nearby:
●! Set a silent alarm
●! See your daily stats
●! Track your hourly activity
●! See your heart rate
●! Track and analyze your activity
●! Work out with Fitbit Coach
●! Practice guided breathing sessions
●! Personal music and podcasts
●! Make purchases
After completing an activity, remember to sync Ionic with the Fitbit app to transfer
your stats to the dashboard.
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Clock Faces
Ionic comes with a variety of clock faces so you can customize the look of your
watch and track the stats that matter most. Change your clock face in the Fitbit app.
For more information on clock faces, see help.fitbit.com.
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