Fitbit FB503CPBU-EU Instruction manual
User Manual
Version 3.5
Table of Contents
Getting Started 7
What’s in the box 7
What's in this manual 7
Set up Fitbit Ionic 9
Charge Ionic 9
Set up with your phone or tablet 10
Set up with your Windows 10 PC 11
Connect to Wi-Fi 11
Sync data to your Fitbit account 12
Wear Ionic 12
Placement for all-day wear vs exercise 12
Handedness 14
Change the wristband 14
Remove a wristband 14
Attach a wristband 15
Basics 16
Navigate Ionic 16
Basic navigation 16
Button Shortcuts 18
Adjust settings 20
Check battery level 22
Set up device lock 23
Turn off the screen 23
Care for Ionic 24
Use Ionic without your phone 24
Apps and Clock Faces 25
Open apps 25
Organize apps 25
Remove apps 25
Update apps 26
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Download additional apps 26
Change the clock face 27
Notifications 28
Set up notifications 28
See incoming notifications 28
Manage notifications 29
Turn off notifications 30
Receive calendar notifications 30
Answer or reject phone calls 31
Respond to messages 32
Timekeeping 33
Set a silent alarm 33
Dismiss or snooze a silent alarm 34
Time events with the stopwatch 34
Set a timer 35
Activity and Sleep 36
See your stats 36
Track a daily activity goal 38
Choose a goal 38
See goal progress 38
Track your hourly activity 38
Track your sleep 39
Set a sleep goal 39
Set a bedtime reminder 39
Learn about your sleep habits 40
See your heart rate 40
Adjust your heart rate setting 40
Practice guided breathing 41
Fitness and Exercise 42
Track your exercise automatically 42
Track and analyze your activity 42
Track exercise 43
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Check your stats during exercise 44
Customize your exercise settings 45
Check your workout summary 47
Check your heart rate 49
Default heart-rate zones 49
Custom heart-rate zones 50
Work out with Fitbit Coach 51
Share your activity 51
Track your cardio fitness score 52
Music and Podcasts 53
Connect Bluetooth headphones or speakers 53
Listen to personal music and podcasts 54
Add music and podcasts with your Windows 10 PC 54
Add music and podcasts with your Mac 56
Control music with Ionic 58
Choose the music source 58
Control music 59
Use Pandora on Ionic (United States only) 59
Use Deezer on Ionic 61
Fitbit Pay 63
Use credit and debit cards 63
Add credit and debit cards 63
Make purchases 64
Change your default card 66
Weather 67
Check the weather 67
Add or remove a city 67
Restart, Erase, and Update 68
Restart Ionic 68
Erase Ionic 68
Update Ionic 68
Troubleshooting 70
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Heart-rate signal missing 70
GPS signal missing 70
Can't connect to Wi-Fi 71
Unexpected behavior 72
General Info and Specifications 73
Sensors 73
Materials 73
Wireless Technology 73
Haptic feedback 73
Battery 74
Memory 74
Display 74
Wristband size 74
Environmental conditions 74
Learn more 75
Return policy and warranty 75
Regulatory and Safety Notices 76
USA: Federal Communications Commission (FCC) statement 76
Canada: Industry Canada (IC) statement 77
European Union (EU) 78
Safety statement 79
Frequency Information 79
Australia and New Zealand 79
China 79
India 81
Israel 81
Japan 81
Morocco 81
Nigeria 82
Oman 82
Philippines 82
Serbia 82
Singapore 83
South Korea 83
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Taiwan 83
United Arab Emirates 86
Vietnam 87
Zambia 87
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Getting Started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, built-in GPS, and continuous heart rate
tracking. Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What’s in the box
Your Ionic box includes:
Watch with large wristband Charging cable Additional small wristband
Ionic’s detachable wristbands come in a variety of colors and materials, sold
separately.
What's in this manual
We'll explain how to create a Fitbit® account and make sure your watch can
transfer the data it collects to your dashboard. The dashboard is where you'll set
goals, analyze historical data, identify trends, log food and water, keep up with
friends, and much more. As soon as you're done setting up Ionic, you're ready to
start moving.
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Next, we'll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, browse
our comprehensive help content at help.fitbit.com.
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Set up Fitbit Ionic
For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you
don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows
10 PC.
Your Fitbit account asks for information such as height, weight, and sex in order to
calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. When you set up your account, your name and photos are visible to all
other Fitbit users. You have the option to share other information, but most of the
information you provide is private by default.
Charge Ionic
To charge your watch:
1. Plug the charging cable into the USB port on your computer of a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically.
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3. Make sure the pins on the charging cable lock securely with the port. The
connection is secure when the watch vibrates and the battery icon or percent
charged appears on the screen.
Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Set up with your phone or tablet
The free Fitbit app is compatible with more than 200 devices that support iOS,
Android, and Windows 10 operating systems.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device. If
you're unsure if the Fitbit app is compatible with your phone or tablet, see
fitbit.com/devices.
l Apple App Store for iOSdevices such as an iPhone or iPad.
l Google Play Store for Android devices such as the Samsung Galaxy S8
and Google Pixel.
l Microsoft Store for Windows 10 devices such as the Lumia phone or
Surface tablet.
2. Install the app. If you don't have an account with the store, you must create
one before you can download the app.
3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
4. Continue following the on-screen instructions to connect, or "pair," Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
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When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Set up with your Windows 10 PC
If you don't have a smartphone, you can set up and sync Ionic using a Bluetoothenabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. If you've never downloaded an app to your computer, you'll be prompted to
create an account with the Microsoft Store.
4. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
5. When the app is installed, open it and click Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
6. Continue following the on-screen instructions to connect, or "pair,"Ionic to
your computer. Pairing makes sure the watch and computer can communicate
with one another (sync data back and forth).
When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Connect to Wi-Fi
During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster OS updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require logins, subscriptions, or profiles. If you see fields for a
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username or domain when connecting to the Wi-Fi network on a computer, the
network isn't supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information about how to connect Ionic to Wi-Fi, see help.fitbit.com.
Sync data to your Fitbit account
Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. The
dashboard is where you'll track your progress, see exercise history, track your sleep
patterns, log food and water, identify trends, participate in challenges, and much
more. We recommend syncing at least once a day.
The Fitbit app uses Bluetooth Low Energy technology to sync data with Ionic and
to update apps installed on your watch.
Each time you open the Fitbit app, Ionic syncs automatically when it's nearby. Ionic
also syncs with the app periodically if All-Day Sync is on. To turn on this feature:
From the Fitbit app dashboard, tap or click the Account icon ( ) >Ionic tile >AllDay Sync.
You can also use the Sync Now option in the app at any time.
Wear Ionic
PlaceIonic around your wrist. The side of the watch marked with "fitbit"should be
on the bottom of your wrist. If you need to attach a different size wristband, or if
you purchased an accessory wristband, you'll find instructions in "Change the
wristband" on page14.
Placement for all-day wear vs exercise
When you're not exercising, wear Ionic a finger's width below your wrist bone.
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For optimized heart-rate tracking while exercising, keep these tips in mind:
l Try wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the watch is lower on your wrist.
l Make sure the watch is in contact with your skin.
l Don't wear your watch too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the watch should be slightly tighter
(snug but not constricting)during exercise than during all-day wear.
l With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
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sensor's ability to provide a heart-rate reading. If your watch doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly (about 10
seconds). You should see a heart-rate reading.
Handedness
For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
By default, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app.
Change the wristband
Ionic comes with a large wristband attached and an additional small wristband in
the box. The wristband has two separate bands(top and bottom) that you can swap
with accessory bands, sold separately. For wristband measurements, see
"Wristband size" on page74.
Remove a wristband
To change the wristband, first remove the band attached to the watch. Then follow
the steps below to attach a new wristband.
1. Turn Ionic over and find the band latches—there's one on each end where the
band meets the frame.
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2. To release the latch, press down on the flat metal button on the strap.
3. Gently pull the band away from the watch to release it.
4. Repeat on the other side.
If you're having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.
Attach a wristband
To attach a wristband, press it into the end of the watch until you feel it snap into
place. The band with the clasp attaches to the top of the watch.
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Basics
Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen,
and more.
Navigate Ionic
Ionic has a touch screen with a colored LCDand three buttons:back, top, and
bottom.
Navigate Ionic by tapping the screen, swiping side to side and up and down, or by
pressing the buttons. To preserve battery, Ionic's screen turns off when not in use.
To turn it on, double-tap the screen or press any button.
Basic navigation
The home screen is the clock. On the clock:
l Swipe down to see notifications.
l Swipe up to see your daily tips and stats.
l Swipe left to scroll through the apps installed on your watch.
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To open an app, swipe to find the app and then tap it. For more information on how
to manage apps, see help.fitbit.com.
Button Shortcuts
Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
see notifications, and open apps. Ionic shows notifications as they come in and also
saves them so you can check later.
Music Controls, Fitbit Pay, and Settings
To access music controls, use Fitbit Pay, turn on or turn off notifications, or change
your screen wake setting, press and hold the back button:
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Swipe right to access music controls. For more information on music controls, see
"Control music with Ionic" on page58.
On FitbitPay-enabled watches, the middle screen is used to make contactless
payments. For more information on making payments, see "Use credit and debit
cards" on page63.
Swipe left to access the quick settings screen. On the quick settings screen:
l When Screen Wake is set to Auto, you can turn your wrist towards you to turn
the screen on.
l When Notifications is set to On, Ionic displays notifications from your phone.
For more information on how to manage notifications, see "Notifications" on
page28.
Notifications
To see your notifications, press and hold the top button:
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Swipe up or down to scroll through your notifications.
App shortcuts
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:
l Top button–opens the app located in the top left of the first app screen. If you
haven't reordered your apps, the Music app ( ) opens.
l Bottom button–opens the app located in the bottom left of the first app
screen. If you haven't reordered your apps, the Coach app ( )opens.
Customize Ionic by reordering your apps. For more details, see "Organize apps" on
page25.
Adjust settings
Manage basic settings including brightness, heart rate, and paired Bluetooth
devices directly on your watch. Open the Settings app ( ) and tap a setting to
adjust it.Swipe up to see the full list of settings.
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To turn notifications off so that you don't receive them during exercise and sleep,
tap Notifications and then tap During Exercise or During Sleep to adjust the
setting.
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Check battery level
A fully charged Ionic has a battery life of up to 5 days. Battery life and charge cycles
vary with use and other factors; actual results will vary. When fully charged, Ionic
can:
l Track up to 10 hours of activities that use GPS
l Play up to 12 hours of continuous music
Check your battery level at any time:from the clock, swipe up. The battery level
icon is in the top-left corner of the screen.
If your battery is low (less than 24 hours remaining), Ionic alerts you with the red
battery indicator. If your battery is critically low (less than 4 hours remaining), the
red battery indicator flashes.
Wi-Fi won't work on Ionic when the battery is 25% or less.
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Set up device lock
To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PINcode in the Fitbit app:
From the Fitbit app dashboard, tap or click the Account icon( ) >Ionic tile
>Device Lock.
For more information on how to use the device lock, see help.fitbit.com.
Turn off the screen
To turn off Ionic's screen when not in use, briefly cover the watch face with your
opposite hand.
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Care for Ionic
It's important to clean and dry your Ionic regularly. For instructions and more
information, see fitbit.com/productcare.
Use Ionic without your phone
Key functions of the watch are designed to be used without needing your phone
nearby:
l "Set a silent alarm" on page33
l "See your stats" on page36
l "Track your hourly activity" on page38
l "See your heart rate" on page40
l "Track and analyze your activity" on page42
l "Work out with Fitbit Coach" on page51
l "Practice guided breathing" on page41
l "Listen to personal music and podcasts" on page54
l "Use credit and debit cards" on page63
After completing an activity, remember to sync Ionic with the Fitbit app to transfer
your stats to your dashboard.
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Apps and Clock Faces
The Fitbit App Gallery offers apps and clock faces to personalize your watch and
meet a variety of health, fitness, timekeeping, and everyday needs. Apps are
organized in groups of 4 per screen.
Some apps on Ionic require your paired phone, while other apps for key functions
are designed to be used without needing your phone nearby. For more details, see
"Use Ionic without your phone" on the previous page.
Open apps
From the clock face, swipe left to scroll through the apps installed on your watch.
To open an app, tap it.
Organize apps
To change the placement of an app, press and hold an app on Ionic until it's
selected, and then drag it to a new location. You know the app is selected when it
increases slightly in size and the watch vibrates.
Remove apps
You can remove most apps installed on Ionic.
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To remove an app:
1. With your watch nearby, from the Fitbit app dashboard, tap or click the
Account icon ( ) >Ionic tile.
2. Tap or click Apps.
3. In the My Apps tab, find the app you want to remove. You may have to scroll
down to find it.
4. Tap or click the app >Remove.
Update apps
Apps update automatically over Wi-Fi as needed. Ionic searches for updates when
plugged into the charger and in range of your Wi-Fi network.
For information about manually updating apps, see help.fitbit.com.
Download additional apps
Add new apps to Ionic from the Fitbit AppGallery.
To add an app:
1. With your watch nearby, from the Fitbit app dashboard, tap or click the
Account icon ( ) >Ionic tile.
2. Tap or click Apps >All Apps.
3. Browse the available apps. When you find one you want to install, tap or click
it.
4. Tap or click Install to add the app to Ionic.
For more information about setting up and troubleshooting apps on your watch, see
help.fitbit.com.
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Change the clock face
A variety of clock faces are available in the Fitbit AppGallery.
To change your clock face:
1. With your watch nearby, from the Fitbit app dashboard, tap or click the
Account icon ( ) >Ionic tile.
2. Tap or click Clock Faces >Pick a New Clock.
3. Browse the available clock faces. When you find one you want to install, tap or
click it.
4. Tap or click Select to add the clock face to Ionic.
All apps and clock faces in the Fitbit App Gallery are free to download. However,
some apps and clock faces require a paid subscription service or a one-time
activation fee to a developer. If a developer requires an activation fee, the
developer will process and provide instructions for payment.
For information about paying for apps or clock faces, see help.fitbit.com.
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