Fitbit FB503CPBU-EU Instruction manual

User Manual

Version 3.5

Table of Contents

Getting Started 7

What’s in the box 7
What's in this manual 7

Set up Fitbit Ionic 9

Charge Ionic 9
Set up with your phone or tablet 10
Set up with your Windows 10 PC 11
Connect to Wi-Fi 11
Sync data to your Fitbit account 12
Wear Ionic 12

Placement for all-day wear vs exercise 12
Handedness 14

Change the wristband 14

Remove a wristband 14
Attach a wristband 15

Basics 16

Navigate Ionic 16

Basic navigation 16

Button Shortcuts 18
Adjust settings 20
Check battery level 22
Set up device lock 23
Turn off the screen 23
Care for Ionic 24
Use Ionic without your phone 24

Apps and Clock Faces 25

Open apps 25
Organize apps 25
Remove apps 25
Update apps 26

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Download additional apps 26
Change the clock face 27

Notifications 28

Set up notifications 28
See incoming notifications 28
Manage notifications 29
Turn off notifications 30
Receive calendar notifications 30
Answer or reject phone calls 31
Respond to messages 32

Timekeeping 33

Set a silent alarm 33
Dismiss or snooze a silent alarm 34
Time events with the stopwatch 34
Set a timer 35

Activity and Sleep 36

See your stats 36
Track a daily activity goal 38

Choose a goal 38

See goal progress 38
Track your hourly activity 38
Track your sleep 39

Set a sleep goal 39

Set a bedtime reminder 39

Learn about your sleep habits 40
See your heart rate 40
Adjust your heart rate setting 40
Practice guided breathing 41

Fitness and Exercise 42

Track your exercise automatically 42
Track and analyze your activity 42

Track exercise 43

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Check your stats during exercise 44

Customize your exercise settings 45

Check your workout summary 47
Check your heart rate 49

Default heart-rate zones 49

Custom heart-rate zones 50
Work out with Fitbit Coach 51
Share your activity 51
Track your cardio fitness score 52

Music and Podcasts 53

Connect Bluetooth headphones or speakers 53
Listen to personal music and podcasts 54

Add music and podcasts with your Windows 10 PC 54

Add music and podcasts with your Mac 56
Control music with Ionic 58

Choose the music source 58

Control music 59
Use Pandora on Ionic (United States only) 59
Use Deezer on Ionic 61

Fitbit Pay 63

Use credit and debit cards 63

Add credit and debit cards 63

Make purchases 64

Change your default card 66

Weather 67

Check the weather 67
Add or remove a city 67

Restart, Erase, and Update 68

Restart Ionic 68
Erase Ionic 68
Update Ionic 68

Troubleshooting 70

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Heart-rate signal missing 70
GPS signal missing 70
Can't connect to Wi-Fi 71
Unexpected behavior 72

General Info and Specifications 73

Sensors 73
Materials 73
Wireless Technology 73
Haptic feedback 73
Battery 74
Memory 74
Display 74
Wristband size 74
Environmental conditions 74
Learn more 75
Return policy and warranty 75

Regulatory and Safety Notices 76

USA: Federal Communications Commission (FCC) statement 76
Canada: Industry Canada (IC) statement 77
European Union (EU) 78

Safety statement 79

Frequency Information 79
Australia and New Zealand 79
China 79
India 81
Israel 81
Japan 81
Morocco 81
Nigeria 82
Oman 82
Philippines 82
Serbia 82
Singapore 83
South Korea 83

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Taiwan 83
United Arab Emirates 86
Vietnam 87
Zambia 87

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Getting Started

Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, built-in GPS, and continuous heart rate
tracking. Take a moment to review our complete safety information at

http://www.fitbit.com/safety.

What’s in the box

Your Ionic box includes:

Watch with large wristband Charging cable Additional small wristband

Ionic’s detachable wristbands come in a variety of colors and materials, sold
separately.

What's in this manual

We'll explain how to create a Fitbit® account and make sure your watch can
transfer the data it collects to your dashboard. The dashboard is where you'll set
goals, analyze historical data, identify trends, log food and water, keep up with
friends, and much more. As soon as you're done setting up Ionic, you're ready to
start moving.

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Next, we'll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, browse
our comprehensive help content at help.fitbit.com.

8

Set up Fitbit Ionic

For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you
don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows
10 PC.

Your Fitbit account asks for information such as height, weight, and sex in order to
calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. When you set up your account, your name and photos are visible to all
other Fitbit users. You have the option to share other information, but most of the
information you provide is private by default.

Charge Ionic

To charge your watch:

1. Plug the charging cable into the USB port on your computer of a UL-certified
USB wall charger.

2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically.

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3. Make sure the pins on the charging cable lock securely with the port. The
connection is secure when the watch vibrates and the battery icon or percent
charged appears on the screen.

Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.

Set up with your phone or tablet

The free Fitbit app is compatible with more than 200 devices that support iOS,
Android, and Windows 10 operating systems.

To get started:

1. Find the Fitbit app in one of the locations below, depending on your device. If
you're unsure if the Fitbit app is compatible with your phone or tablet, see

fitbit.com/devices.

l Apple App Store for iOSdevices such as an iPhone or iPad.
l Google Play Store for Android devices such as the Samsung Galaxy S8

and Google Pixel.

l Microsoft Store for Windows 10 devices such as the Lumia phone or

Surface tablet.

2. Install the app. If you don't have an account with the store, you must create
one before you can download the app.

3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.

4. Continue following the on-screen instructions to connect, or "pair," Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).

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When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.

Set up with your Windows 10 PC

If you don't have a smartphone, you can set up and sync Ionic using a Bluetooth­enabled Windows 10 PC and the Fitbit app.

To get the Fitbit app for your computer:

1. Click the Start button on your PC and open the Microsoft Store.

2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.

3. If you've never downloaded an app to your computer, you'll be prompted to
create an account with the Microsoft Store.

4. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.

5. When the app is installed, open it and click Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.

6. Continue following the on-screen instructions to connect, or "pair,"Ionic to
your computer. Pairing makes sure the watch and computer can communicate
with one another (sync data back and forth).

When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.

Connect to Wi-Fi

During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster OS updates.

Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require logins, subscriptions, or profiles. If you see fields for a

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username or domain when connecting to the Wi-Fi network on a computer, the
network isn't supported.

For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.

For more information about how to connect Ionic to Wi-Fi, see help.fitbit.com.

Sync data to your Fitbit account

Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. The
dashboard is where you'll track your progress, see exercise history, track your sleep
patterns, log food and water, identify trends, participate in challenges, and much
more. We recommend syncing at least once a day.

The Fitbit app uses Bluetooth Low Energy technology to sync data with Ionic and
to update apps installed on your watch.

Each time you open the Fitbit app, Ionic syncs automatically when it's nearby. Ionic
also syncs with the app periodically if All-Day Sync is on. To turn on this feature:

From the Fitbit app dashboard, tap or click the Account icon ( ) >Ionic tile >All­Day Sync.

You can also use the Sync Now option in the app at any time.

Wear Ionic

PlaceIonic around your wrist. The side of the watch marked with "fitbit"should be
on the bottom of your wrist. If you need to attach a different size wristband, or if
you purchased an accessory wristband, you'll find instructions in "Change the

wristband" on page14.

Placement for all-day wear vs exercise

When you're not exercising, wear Ionic a finger's width below your wrist bone.

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For optimized heart-rate tracking while exercising, keep these tips in mind:

l Try wearing Ionic higher on your wrist during exercise for an improved fit and

more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the watch is lower on your wrist.

l Make sure the watch is in contact with your skin.
l Don't wear your watch too tight; a tight band restricts blood flow, potentially

affecting the heart-rate signal. However, the watch should be slightly tighter
(snug but not constricting)during exercise than during all-day wear.

l With high-intensity interval training or other activities where your wrist is

moving vigorously and non-rhythmically, the movement may limit the

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sensor's ability to provide a heart-rate reading. If your watch doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly (about 10
seconds). You should see a heart-rate reading.

Handedness

For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
By default, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app.

Change the wristband

Ionic comes with a large wristband attached and an additional small wristband in
the box. The wristband has two separate bands(top and bottom) that you can swap
with accessory bands, sold separately. For wristband measurements, see

"Wristband size" on page74.

Remove a wristband

To change the wristband, first remove the band attached to the watch. Then follow
the steps below to attach a new wristband.

1. Turn Ionic over and find the band latches—there's one on each end where the
band meets the frame.

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2. To release the latch, press down on the flat metal button on the strap.

3. Gently pull the band away from the watch to release it.

4. Repeat on the other side.

If you're having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.

Attach a wristband

To attach a wristband, press it into the end of the watch until you feel it snap into
place. The band with the clasp attaches to the top of the watch.

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Basics

Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen,
and more.

Navigate Ionic

Ionic has a touch screen with a colored LCDand three buttons:back, top, and
bottom.

Navigate Ionic by tapping the screen, swiping side to side and up and down, or by
pressing the buttons. To preserve battery, Ionic's screen turns off when not in use.
To turn it on, double-tap the screen or press any button.

Basic navigation

The home screen is the clock. On the clock:

l Swipe down to see notifications.
l Swipe up to see your daily tips and stats.
l Swipe left to scroll through the apps installed on your watch.

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To open an app, swipe to find the app and then tap it. For more information on how
to manage apps, see help.fitbit.com.

Button Shortcuts

Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
see notifications, and open apps. Ionic shows notifications as they come in and also
saves them so you can check later.

Music Controls, Fitbit Pay, and Settings

To access music controls, use Fitbit Pay, turn on or turn off notifications, or change
your screen wake setting, press and hold the back button:

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Swipe right to access music controls. For more information on music controls, see

"Control music with Ionic" on page58.

On FitbitPay-enabled watches, the middle screen is used to make contactless
payments. For more information on making payments, see "Use credit and debit

cards" on page63.

Swipe left to access the quick settings screen. On the quick settings screen:

l When Screen Wake is set to Auto, you can turn your wrist towards you to turn

the screen on.

l When Notifications is set to On, Ionic displays notifications from your phone.

For more information on how to manage notifications, see "Notifications" on

page28.

Notifications

To see your notifications, press and hold the top button:

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Swipe up or down to scroll through your notifications.

App shortcuts

Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:

l Top button–opens the app located in the top left of the first app screen. If you

haven't reordered your apps, the Music app ( ) opens.

l Bottom button–opens the app located in the bottom left of the first app

screen. If you haven't reordered your apps, the Coach app ( )opens.

Customize Ionic by reordering your apps. For more details, see "Organize apps" on

page25.

Adjust settings

Manage basic settings including brightness, heart rate, and paired Bluetooth

devices directly on your watch. Open the Settings app ( ) and tap a setting to
adjust it.Swipe up to see the full list of settings.

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To turn notifications off so that you don't receive them during exercise and sleep,
tap Notifications and then tap During Exercise or During Sleep to adjust the
setting.

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Check battery level

A fully charged Ionic has a battery life of up to 5 days. Battery life and charge cycles
vary with use and other factors; actual results will vary. When fully charged, Ionic
can:

l Track up to 10 hours of activities that use GPS
l Play up to 12 hours of continuous music

Check your battery level at any time:from the clock, swipe up. The battery level
icon is in the top-left corner of the screen.

If your battery is low (less than 24 hours remaining), Ionic alerts you with the red
battery indicator. If your battery is critically low (less than 4 hours remaining), the
red battery indicator flashes.

Wi-Fi won't work on Ionic when the battery is 25% or less.

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Set up device lock

To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.

Turn on device lock or reset your PINcode in the Fitbit app:

From the Fitbit app dashboard, tap or click the Account icon( ) >Ionic tile
>Device Lock.

For more information on how to use the device lock, see help.fitbit.com.

Turn off the screen

To turn off Ionic's screen when not in use, briefly cover the watch face with your
opposite hand.

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Care for Ionic

It's important to clean and dry your Ionic regularly. For instructions and more
information, see fitbit.com/productcare.

Use Ionic without your phone

Key functions of the watch are designed to be used without needing your phone
nearby:

l "Set a silent alarm" on page33
l "See your stats" on page36
l "Track your hourly activity" on page38
l "See your heart rate" on page40
l "Track and analyze your activity" on page42
l "Work out with Fitbit Coach" on page51
l "Practice guided breathing" on page41
l "Listen to personal music and podcasts" on page54
l "Use credit and debit cards" on page63

After completing an activity, remember to sync Ionic with the Fitbit app to transfer
your stats to your dashboard.

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Apps and Clock Faces

The Fitbit App Gallery offers apps and clock faces to personalize your watch and
meet a variety of health, fitness, timekeeping, and everyday needs. Apps are
organized in groups of 4 per screen.

Some apps on Ionic require your paired phone, while other apps for key functions
are designed to be used without needing your phone nearby. For more details, see

"Use Ionic without your phone" on the previous page.

Open apps

From the clock face, swipe left to scroll through the apps installed on your watch.
To open an app, tap it.

Organize apps

To change the placement of an app, press and hold an app on Ionic until it's
selected, and then drag it to a new location. You know the app is selected when it
increases slightly in size and the watch vibrates.

Remove apps

You can remove most apps installed on Ionic.

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To remove an app:

1. With your watch nearby, from the Fitbit app dashboard, tap or click the

Account icon ( ) >Ionic tile.

2. Tap or click Apps.

3. In the My Apps tab, find the app you want to remove. You may have to scroll
down to find it.

4. Tap or click the app >Remove.

Update apps

Apps update automatically over Wi-Fi as needed. Ionic searches for updates when
plugged into the charger and in range of your Wi-Fi network.

For information about manually updating apps, see help.fitbit.com.

Download additional apps

Add new apps to Ionic from the Fitbit AppGallery.

To add an app:

1. With your watch nearby, from the Fitbit app dashboard, tap or click the

Account icon ( ) >Ionic tile.

2. Tap or click Apps >All Apps.

3. Browse the available apps. When you find one you want to install, tap or click
it.

4. Tap or click Install to add the app to Ionic.

For more information about setting up and troubleshooting apps on your watch, see

help.fitbit.com.

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Change the clock face

A variety of clock faces are available in the Fitbit AppGallery.

To change your clock face:

1. With your watch nearby, from the Fitbit app dashboard, tap or click the

Account icon ( ) >Ionic tile.

2. Tap or click Clock Faces >Pick a New Clock.

3. Browse the available clock faces. When you find one you want to install, tap or
click it.

4. Tap or click Select to add the clock face to Ionic.

All apps and clock faces in the Fitbit App Gallery are free to download. However,
some apps and clock faces require a paid subscription service or a one-time
activation fee to a developer. If a developer requires an activation fee, the
developer will process and provide instructions for payment.

For information about paying for apps or clock faces, see help.fitbit.com.

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Notifications

Over 200 different iOS, Android, and Windows phones can send call, text, calendar,
and other types of notifications to your watch. Keep in mind the phone and watch
must be within 30 feet of each other to receive notifications. To check whether your
phone is compatible with this feature, go to https://www.fitbit.com/devices.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings >Notifications). Then follow the steps below to
set up notifications:

1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon

( ) >Ionic tile.

2. Tap Notifications. When you're prompted to pair Ionic, follow the on-screen
instructions. After you've paired your watch, "Ionic"will appear in the list of
Bluetooth devices connected to your phone. Call, text, and calendar
notifications are turned on automatically.

3. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the specific notifications you
want to see.

4. Tap Notifications >Ionic in the top left corner to return to device settings.
Your watch syncs to complete the setup.

For detailed instructions on how to set up notifications, see help.fitbit.com.

See incoming notifications

When your phone and Ionic are within range, a notification causes the watch to
vibrate. If you don't read the notification when it arrives, you can check it later
(swipe down on the clock screen or press and hold the top button).

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Manage notifications

Ionic stores up to 30 notifications, after which the oldest are replaced as you receive
new ones. Notifications delete automatically after 24 hours.

To manage notifications:

l From the clock, swipe down to see your notifications and tap any notification

to expand it.

l To delete a notification, tap it and then swipe right.
l To delete all notifications at once, scroll to the top of your notifications and tap

Clear All.

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Turn off notifications

You can turn off all notifications on Ionic or turn off certain notifications using the
Fitbit app.

To turn off all notifications:

1. Press and hold the back button on your watch and swipe left until you reach
the quick settings screen.

2. Tap Notifications to change the setting to Off.

To turn off certain notifications:

1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon

( ) >Ionic tile >Notifications.

2. Turn off the notifications you no longer want to receive on your watch.

3. Tap Notifications >Ionic in the top left corner to return to device settings.
Sync your watch to save your changes.

Note that if you use the Do Not Disturb setting on your phone, notifications are
disabled until you turn off this setting.

Receive calendar notifications

For calendar events, Ionic shows the title, location, and time of the event in addition
to any details you've entered. To receive calendar alerts on your watch, make sure
you allow the calendar app on your phone to send notifications.

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For iPhones and Windows 10 phones, Ionic shows notifications from all calendars
synced to the default Calendar app.

For Android phones, Ionic shows calendar notifications from the calendar app you
chose during setup. Choose from the default Calendar app on your phone or several
third-party calendar apps.

To turn on notifications from third-party calendar apps, tap or click your Account

icon ( )> Ionic tile > Notifications >App Notifications. Tap or click the app and
sync your watch to begin receiving notifications.

Answer or reject phone calls

If paired to an iPhone, Ionic lets you accept or reject incoming phone calls. To
accept a call, tap the green phone icon on your watch's screen. Note that you can't
speak into the watch—accepting a phone call answers the call on your nearby
phone. To reject a call, tap the red phone icon to send the caller to voicemail.

The caller's name appears if that person is in your contacts list; otherwise you see a
phone number.

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Respond to messages

Respond directly to text messages and notifications from select apps on your watch
with preset quick replies. This feature is currently only available on watches paired
to an Android phone.

To use quick replies:

1. Tap the notification on your watch. To see recent messages, swipe down from
the clock face.

2. Tap Reply. If you don’t see an option to reply to the message, quick replies
aren’t available for the app that sent the notification.

Choose a text reply from the list of quick replies or tap the emoji icon ( ) to

3.
choose an emoji.

For more information on responding to messages from your watch, including how
to customize the quick replies, see help.fitbit.com.

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Timekeeping

To wake you up in the morning or alert you at a certain time of day, set up to 8
silent alarms that gently vibrate at the time chosen. Set an alarm to go off every day
or on particular days. You can also time events with the stopwatch or set a
countdown timer.

Set a silent alarm

Set, manage, and delete silent alarms directly on your watch's screen in the Alarms

app ( ) For instructions on how to set an alarm, see help.fitbit.com.

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Dismiss or snooze a silent alarm

When your silent alarm goes off, the watch flashes and vibrates. To dismiss the
alarm, tap the check mark or press the bottom button. To snooze the alarm for 9
minutes, tap the ZZZ icon or press the top button. Tap snooze as many times as you
like. Ionic automatically goes into snooze mode if you ignore the alarm for more
than 1 minute.

Time events with the stopwatch

To use the stopwatch:

On Ionic, open the Timer app( ).

1.

2. If the watch shows the countdown timer, tap the stopwatch icon at the top.

3. Tap the play icon or press the bottom button to start the stopwatch.

4. Tap the pause icon or press the bottom button to stop the stopwatch.

5. Tap the reset icon or press the top button to reset the stopwatch.

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Set a timer

To use the countdown timer:

On Ionic, open the Timer app( ).

1.

2. If the watch shows the stopwatch, tap the hourglass icon at the top.

3. Tap the numbers and swipe up and down to set the timer.

4. Press the back button to return to the countdown screen.

5. Tap the play icon or press the bottom button to start the timer. Ionic flashes
and vibrates when the time allotted is done.

6. Tap the check mark icon or press the bottom button to stop the alert.

Note that the stopwatch and countdown timer can run at the same time.

For more information on how to use the timer, see help.fitbit.com.

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Activity and Sleep

Ionic continuously tracks a variety of stats whenever you wear it, including hourly
activity, heart rate, and sleep. The information is transferred to your dashboard
every time you sync your watch.

See your stats

From the clock face, swipe up to see Fitbit Today, which shows your daily tips and
tracks these stats:

l Core stats:steps taken today, calories burned, distance covered, floors

climbed, and active minutes

l Hourly activity:steps taken this hour and the number of hours you met your

hourly activity goal

l Heart rate:current heart rate and average resting heart rate over the past 7

days

l Exercise:up to 3 of your most recently tracked exercises over the past 7 days

(if you have no tracked exercises over the past 7 days, this tile won't appear)

l Female health tracking:information on the current stage of your menstrual

cycle (if you don't use the female health tile in the Fitbit app, this tile won't
appear)

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Each tile can be swiped left or right to view the complete set of stats.

To reorder the tiles, press and hold a row, then drag it up or down to change its
position.

Find your complete history and other information automatically detected by your
watch, such as sleep stages, on your Fitbit dashboard.

All Ionic stats except sleep reset at midnight to begin a new day.

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Track a daily activity goal

Ionic tracks your progress towards a daily activity goal of your choice. When you
reach your goal, the watch vibrates and shows a celebration.

Choose a goal

By default, your goal is 10,000 steps per day, but you may have changed this goal
during setup. You can change the goal to distance traveled, calories burned, or
active minutes and select a corresponding value. For example, you may want to
keep steps as your goal but change the target from 10,000 to 20,000 steps.

For instructions on how to change your goal, see help.fitbit.com.

See goal progress

Some clock faces show a goal progress ring or bar to help keep you motivated. For
example, on the Gauges clock face, the solid portion of the circle around the step
count icon in the top right shows that you're close to hitting your goal.

For information on how to see detailed progress toward your goal, see "See your

stats" on page36

Track your hourly activity

Ionic helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.

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If you haven't walked at least 250 steps in a given hour, at 10 minutes before the
hour you'll feel a vibration reminding you to walk. When you meet the 250-step
goal after receiving the reminder, you'll feel a second vibration and see a
congratulatory message.

For more information on hourly activity, including how to customize the hours you
receive reminders, see help.fitbit.com.

Track your sleep

Wear Ionic to bed to automatically track your time asleep and sleep stages. To see
your sleep stats, sync your watch when you wake up and check your dashboard.

For more information about sleep tracking, see help.fitbit.com.

Set a sleep goal

By default, you have a sleep goal of 8 hours of sleep per night. Customize this goal
to meet your needs.

For more information about your sleep goal, including how to change it, see

help.fitbit.com.

Set a bedtime reminder

The Fitbit dashboard can recommend consistent bedtimes and wake times to help
you improve the consistency of your sleep cycle. You can choose to be reminded
nightly when it's time to start getting ready for bed.

For more information about how to set bedtime reminders, see help.fitbit.com.

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Learn about your sleep habits

Ionic tracks several sleep metrics including when you go to bed, how long you're
asleep, and your time spent in each sleep stage. When you use Ionic with the Fitbit
dashboard, your watch can help you understand how your sleep patterns compare
to others of the same sex and age range.

For more information about sleep stages, see help.fitbit.com.

See your heart rate

Ionic uses PurePulse technology to track your heart rate automatically and
continuously. View your real-time heart rate and your resting heart rate on your
watch by swiping up from the clock screen to access your stats. For more
information on the stats on your watch, see "See your stats" on page36. Certain
clock faces show your real-time heart rate on the clock screen.

During a workout, Ionic shows your heart-rate zone to help you target the training
intensity of your choice.

For more information about heart-rate zones on Ionic, see "Check your heart rate"

on page49.

Adjust your heart rate setting

The Heart Rate setting on Ionic has two options:

l Off—Heart rate tracking is off.
l On—Heart rate tracking is on when the watch is on your wrist.

To adjust the Heart Rate setting, on Ionic, tap the Settings app ( ) >Heart Rate.

Note that the green LED on the back of Ionic continues to flash even if you turn off
heart rate tracking.

40

Practice guided breathing

The Relax app ( ) on Ionic provides personalized guided breathing sessions to
help you find moments of calm throughout the day. You can choose between 2-

minute and 5-minute long sessions.

To begin a session:

1. On Ionic, tap the Relax app.

The 2-minute session is the first option. Tap the gear icon ( ) to choose the

2.
5-minute session or turn off the optional vibration. Then press the back button
on your watch to return to the Relax screen.

3. Tap the play symbol to start the session and follow the on-screen instructions.

After the exercise, you'll see a summary that shows your alignment (how closely
you followed the breathing prompt), your heart rate at the start and end of the
session, and how many days you completed a guided breathing session this week.

For more information about guided breathing sessions, including the benefits of
practicing deep breathing and safety information, see help.fitbit.com.

41

Fitness and Exercise

Track activity through the Exercise app ( ) and complete guided workouts with

the Fitbit Coach app ( ) right on your wrist. When you use Ionic with the Fitbit
app, you can also share your activity with friends and family to help you stay on

track, see how your overall fitness level compares to your peers, and more.

Track your exercise automatically

Ionic automatically detects several exercises and records them in your exercise
history using the SmartTrack feature. For greater precision or to see real-time stats
and a workout summary on your watch, manually start and stop an exercise with the

Exercise app ( ).

SmartTrack ensures you get credit for your most active moments of the day. When
you sync your watch after a SmartTrack-detected exercise, you'll find several stats
in your exercise history including duration, calories burned, impact on your day, and
more.

By default, SmartTrack detects continuous movement of at least 15 minutes in
length. You can increase or decrease the minimum duration or disableSmartTrack
for 1 or more exercise types.

For more information about how to customize and use SmartTrack, see

help.fitbit.com.

Track and analyze your activity

The Exercise app ( ) on Ionic tracks specific activities to capture more precise
heart-rate data and stats. Choose from over a dozen exercise types to customize

the app with your favorites. For example, if you attend a spin class, make sure to

42

choose the spinning activity on Ionic. Some exercises, like running, biking, and
hiking, automatically use GPS to capture additional stats such as a map of your route
and elevation gained.

Track exercise

To track an exercise:

On your watch, open the Exercise app ( ).

1.

2. Swipe to find the exercise of your choice.

3. Tap the exercise to select it. You’ll see the Let’s Go! screen. If you chose an
exercise with GPS, you’ll see a satellite icon in the top left as your watch tries
to connect to a GPS signal. When your watch says “connected” and the watch
vibrates, GPS is connected.

4. Tap the play icon or press the bottom button to begin tracking your exercise.
Ionic shows 3 real-time stats of your choice. Swipe the middle stat to scroll
through your real-time stats. You can adjust the stats you see in the settings
for each exercise.

5. When you’re done with your workout or want to pause, press the bottom
button.

6. When prompted, confirm you want to end the workout.

43

7. Press the top button to see your workout summary.

8. Tap Done to close the summary screen.

Sync your watch to store the workout in your exercise history. There you can find
additional stats and see your route if you used GPS.

For instructions on how to customize the exercise types on your watch, see

help.fitbit.com.

Check your stats during exercise

During exercise, Ionic shows 3 stats about your activity. Customize which stats you
see on the screen to help you meet your goals. The top and bottom stats show 1 stat
of your choice; swipe the middle stat to scroll through other stats or see the time of
day. Refer to the chart below for the stats shown by default on Ionic for different
exercise types.

For more information about how to customize exercise stats on Ionic,
see help.fitbit.com.

Exercise Available stats

(during exercise)

Run

Hike

l Distance (top stat)
l Pace (middle stat)
l Elapsed time (bottom stat)

Walk

Bike (outdoor)

Interval Timer

l Distance (top stat)
l Speed (middle stat)
l Elapsed time (bottom stat)

l Interval name [Move or Rest]

(top stat)

l Current/total intervals (middle

stat)

l Total time remaining (bottom

stat)

Golf

l Calories burned (top stat)
l Distance (middle stat)

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Exercise Available stats

(during exercise)

l Elapsed time (bottom stat)

Elliptical

Treadmill

Stair climber

Tennis

Weights

Spinning

Yoga

Bootcamp

Circuit Training

Kickboxing

Martial Arts

Pilates

l Calories burned (top stat)
l Heart rate (middle stat)
l Elapsed time (bottom stat)

l Calories burned (top stat)
l Heart rate (middle stat)
l Elapsed time (bottom stat)

Workout

Swim

l Lengths (top stat)
l Distance (middle stat)
l Elapsed time (bottom stat)

Customize your exercise settings

Customize various settings for each exercise type right on your watch. For example,
you can choose to turn GPS on or off, automatically pause an activity when you stop
moving (known as Auto-Pause), receive alerts when you reach certain milestones
during your workout (known as cues), and track runs with GPS automatically

45

without opening the Exercise app (known as Run Detect). You can also choose to
keep the screen on during exercise (known as Always-on Screen).

To customize an exercise setting:

On Ionic, tap the Exercise app ( ).

1.

2. Swipe through the list of exercises until you find the one you want to
customize.

Tap the gear icon ( ) in the top left and scroll through the list of settings.

3.

4. Tap a setting to adjust it.

46

5. When you’re done, press the back button to return to the exercise screen and
then press the play icon to start the workout.

Check your workout summary

After you complete a workout, Ionic shows a summary of your stats.

Sync your tracker to save the workout in your exercise history. There you can find
additional stats and see your route and elevation climbed if you used GPS. The
chart below shows the stats you see on your screen after you complete a specific
exercise.

Exercise Summary of stats

(end of exercise)

Run

Hike

Walk

Bike (outdoor)

l Elapsed time
l Distance
l Pace (average)
l Heart rate (average)
l Heart rate (max)
l Calories burned
l Steps
l Elevation gain

l Elapsed time
l Distance
l Speed (average)
l Speed (max)

47

Exercise Summary of stats

(end of exercise)

l Heart rate (average)
l Heart rate (max)
l Calories burned
l Elevation gain

Interval Timer

Golf

Elliptical

Treadmill

Stair climber

Tennis

Weights

Spinning

Yoga

l Calories burned
l Heart rate (average)
l Heart rate (max)
l Distance (if greater than

zero)

l Elapsed time
l Elapsed time

l Distance
l Speed (average)
l Speed (max)
l Heart rate (average)
l Heart rate (max)
l Calories burned
l Steps

l Elapsed time
l Steps
l Heart rate (average)
l Heart rate (max)
l Calories burned
l Distance

l Elapsed time
l Heart rate (average)
l Heart rate (max)
l Calories burned

Bootcamp

Circuit Training

Kickboxing

Martial Arts

48

Exercise Summary of stats

(end of exercise)

Pilates

Workout

Swim

l Elapsed time
l Distance
l Lengths
l Pace (average)
l Calories burned

Check your heart rate

Heart-rate zones help you target the training intensity of your choice. Ionic shows
your current zone and progress toward your maximum heart rate next to your
heart-rate reading. On your Fitbit dashboard, you can see your time spent in zones
during a particular day or exercise. Three zones based on American Heart
Association recommendations are available by default, or you can create a custom
zone if you have a specific heart rate you're targeting.

Default heart-rate zones

Default heart-rate zones are calculated using your estimated maximum heart rate.
Fitbit calculates your maximum heart rate with the common formula of 220 minus
your age.

Icon Zone Calculation Description

Out of
Zone

Below 50%
of your
maximum
heart rate

Your heart rate may be elevated, but not
enough to be considered exercise.

49

Icon Zone Calculation Description

Fat
Burn

Between
50% and
69% of
your
maximum
heart rate

This is a low-to-medium intensity exercise
zone. This zone may be a good place to start
for those new to exercise. It's called the Fat
Burn zone because a higher percentage of
calories are burned from fat, but the total
calorie burn rate is lower.

Cardio Between

70% and
84% of
your
maximum
heart rate

Peak Greater

than 85%
of your
maximum
heart rate

Note that the heart-rate value appears gray if your watch is searching for a stronger
reading.

This is a medium-to-high intensity exercise
zone. In this zone you're pushing yourself but
not straining. For most people this is the
exercise zone to target.

This is a high-intensity exercise zone. This zone
is for short intense sessions that improve
performance and speed.

Custom heart-rate zones

Instead of using the default heart-rate zones, you can set a custom zone or a custom
max heart rate if you have a specific target in mind. For example, elite athletes
might have a target that differs from the American Heart Association's
recommendations for the average person. When you're in your custom zone, you'll

50

see a solid heart on your watch. When you're not in the zone, you'll see an outline of
a heart.

For more details about heart rate tracking, including links to relevant American
Heart Association information, see help.fitbit.com.

Work out with Fitbit Coach

The Fitbit Coach app ( ) provides guided bodyweight workouts on your wrist
to help you stay fit anywhere.

To start a workout:

On Ionic, tap the Fitbit Coach app ( ).

1.

2. Scroll through the list of workouts.

3. Tap a workout and then press the play button to start. To preview the
workout first, tap the menu icon in the top right.

For more information on the Fitbit Coach app, see help.fitbit.com.

During a workout, you can play music through the Music app ( ), Pandora app (

), or Deezer app ( ) on your watch or control music playing on your phone.

To play music stored on your watch, first open the Music, Pandora, or Deezer app
and choose a playlist. Then go back to the Fitbit Coach app and start a workout.
Note that you need to pair a Bluetooth audio device, such as headphones or a
speaker, to Ionic to hear music stored on your watch.

For details on how to play music with Ionic, see "Music and Podcasts" on page53.

Share your activity

After you complete a workout, sync your watch with the Fitbit app to share your
stats with friends and family.

For more information on how to share your activity, see help.fitbit.com.

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Track your cardio fitness score

When used with the Fitbit app, Ionic helps you track your overall cardiovascular
fitness. From the Fitbit app dashboard, tap the heart rate tile and then swipe left to
see your cardio fitness score (also known as VO2 Max) and cardio fitness level,
which shows how you compare to your peers.

For more information about cardio fitness, including tips for improving your score,
see help.fitbit.com.

52

Music and Podcasts

Store your favorite playlists on Ionic and then listen to music and podcasts with
Bluetooth headphones or another audio device without needing your phone. For
instructions on how to pair a Bluetooth audio device to Ionic, see "Connect

Bluetooth headphones or speakers" below.

Connect Bluetooth headphones or speakers

Connect up to 8 Bluetooth audio devices, including Fitbit Flyer headphones, to
listen to playlists on your watch. When you add a new Bluetooth audio device for
the first time, make sure both the device and Ionic are in pairing mode.

To pair a new Bluetooth audio device:

1. Start by activating pairing mode on your Bluetooth headphones, speaker, or
other audio device.

On Ionic, open the Settings app ( ) and then scroll down and tap Bluetooth.

2.

3. Tap +Audio Device. Ionic searches for nearby devices.

4. When Ionic finds nearby Bluetooth audio devices, it shows a list on the screen.
Tap the name of the device you want to pair.

When pairing is complete, a check mark appears on the screen.

To listen to music with a different Bluetooth audio device:

53

On Ionic, open the Settings app ( ).

1.

2. Tap Bluetooth.

3. Tap the audio device you want to use or pair a new device. Then wait a
moment for the device to connect.

For more information on how to manage Bluetooth audio devices, including
instructions for removing a device, see help.fitbit.com.

Listen to personal music and podcasts

With the Music app ( )on Ionic, you can store several hours worth of your favorite
songs and podcasts to play right from your wrist. To download playlists to your

watch, you need a computer with a Wi-Fi connection and the free Fitbit desktop
app. Keep in mind you can only transfer files that you own or that don't require a
license. Songs from music subscription services are not supported for download to
the Music app. For information on supported subscription services, see "Use Deezer

on Ionic" on page61 and "Use Pandora on Ionic (United States only)" on page59.

See below for instructions on how to download playlists with a Windows 10 PC or
Mac. For Windows 7/8 PCinstructions, see help.fitbit.com.

Add music and podcasts with your Windows 10 PC

Download playlists of your personal music and podcasts from your iTunes Library or
Windows Media Player to Ionic. Note that you can also create playlists in the Fitbit
desktop app using the drag-and-drop feature to add your tracks.

Create a playlist

Create at least 1 playlist of songs or podcasts to download to your watch.

If you use iTunes, make sure you approve the app to share your playlists with your
watch:

Open iTunes on your computer >Edit >Preferences >Advanced >Share iTunes
Library XML with other applications >OK.

54

Install the Fitbit app

If you haven't already done so, install the Fitbit app on your computer:

1. Tap or click the Start button on your PC and open the Microsoft Store.

2. Search for "Fitbit app."When you find it, tap or click Free to download the
app.

3. Tap or click Microsoft account to sign in with your existing Microsoft account.
If you don't already have an account with Microsoft, follow the on-screen
instructions to create a new account.

4. When the app is installed, open it and log in to your Fitbit account.

Connect to Wi-Fi

Make sure Ionic and your PCare able to connect to the same Wi-Fi network:

From the Fitbit app dashboard, tap or click the Account icon ( ) >Ionic tile.

1.

2. Tap or click Wi-Fi Settings.

3. Tap or click Add Network and follow the on-screen instructions to add your
Wi-Fi network or check the Network list to make sure it’s already listed.

4. Tap the network name >Connect.

5. To see which network your computer is connected to, tap or click the Wi-Fi

symbol ( ) on your screen. Connect to the same Wi-Fi network as your
watch.

Note that if your Wi-Fi network requires you to log on through a browser, it’s not
supported on Ionic. See help.fitbit.com for more info.

Download your playlists

1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth
temporarily on your phone and computer.

2. Plug your watch into the charger.

On your PC, open the Fitbit app and tap or click the Music icon ( ).

3.

4. Tap or click Personal Music.

On Ionic, open the Music app ( )and then tap Transfer Music. Note that you

5.
may need to scroll down to see the transfer button.

55

6. Wait a few moments for Ionic to connect. Note it can sometimes take a minute
or two to connect.

7. When prompted, follow the on-screen instructions on your computer to
choose the playlists you want to download to your watch. After you choose a
playlist, the download starts automatically.

8. Note that if you take several minutes to pick your first playlist, Wi-Fi may
disconnect to preserve your battery. Tap the Transfer Music button again to
reconnect and continue choosing your playlists.

9. After the download is complete, pair Bluetooth headphones or a speaker to

Ionic and open the Music app ( ) to listen to your playlists. Your phone and
computer don’t need to be nearby in order to listen to music from the Music

app.

For more information and troubleshooting steps, see help.fitbit.com.

Add music and podcasts with your Mac

Download playlists of your personal music and podcasts from your iTunesLibrary to
Ionic.

Create a playlist

Within iTunes, create at least 1 playlist of songs or podcasts to download to your
watch.

Make sure you approve the iTunes app to share your playlists with your watch:

Open iTunes on your computer >Edit >Preferences >Advanced >Share iTunes
Library XML with other applications >OK.

56

Connect to Wi-Fi

Make sure Ionic and your Mac are able to connect to the same Wi-Fi network:

From the Fitbit app dashboard, tap or click the Account icon ( ) >Ionic tile.

1.

2. Tap or click Wi-Fi Settings.

3. Tap or click Add Network and follow the on-screen instructions to add your
Wi-Fi network or check the Network list to make sure it’s already listed.

4. Tap the network name >Connect.

5. To see which network your computer is connected to, tap or click the Wi-Fi

symbol ( ) on your screen. Connect to the same Wi-Fi network as your
watch.

Note that if your Wi-Fi network requires you to log on through a browser, it’s not
supported on Ionic. See help.fitbit.com for more info.

Install Fitbit Connect

Install a free software application called Fitbit Connect that lets you download
music from your iTunes Library to Ionic.

1. On your Mac, go to https://www.fitbit.com/setup.

2. Scroll down and click the option to Download for Mac.

3. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.

4. Click Continue to move through the installer.

Download your playlists

1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth
temporarily on your phone and computer.

2. Plug your watch into the charger.

3. In the Fitbit Connect window on your computer, click Manage My Music.

4. Log in to your Fitbit account.

On Ionic, open the Music app ( ) and then tap Transfer Music. Note that you

5.
may need to scroll down to see the transfer button.

57

6. Wait a few moments for Ionic to connect via Wi-Fi. Note this can sometimes
take a minute or two.

7. When prompted, follow the on-screen instructions to choose the playlists you
want to download to Ionic. After you choose a playlist, the download starts
automatically.

8. Note that if you take several minutes to pick your first playlist, Wi-Fi may
disconnect to preserve your battery. Tap the Transfer Music button again to
reconnect and continue choosing your playlists.

9. After the download is complete, pair Bluetooth headphones or a speaker to

Ionic and open the Music app ( ) to listen to your playlists. Your phone and
computer don’t need to be nearby in order to listen to music from the Music

app.

For more information and troubleshooting steps, see help.fitbit.com.

Control music with Ionic

Control music and podcasts playing on Ionic or on your phone, or change the
Bluetooth audio output device.

Choose the music source

To choose whether Ionic controls music playing on your watch or phone:

1. Press and hold the back button and swipe to the Music Controls screen.

2. Tap the 3 dots (...)icon.

3. Tap the phone or watch icon to switch the source.

58

If you have an Android or Windows 10 phone, turn on Bluetooth Classic to control
music on your phone:

Open the Settings app ( ) on your watch > Bluetooth > Pair.

1.

2. On your phone, navigate to the Bluetooth settings where paired devices are
listed. Your phone will scan for available devices.

3. When you see Ionic (Classic) listed, tap it.

Control music

1. While music is playing, press and hold the back button and swipe to the Music
Controls screen.

2. Play or pause the track or tap the arrow icons to skip to the next track or
previous track (if the audio source permits it). Press the +and - icons to
control the volume.

3. To open additional controls, tap the 3 dots (...)icon. Here, you can change the
Bluetooth audio output device.

Use Pandora on Ionic (United States only)

With the Pandora app ( ) for Ionic, you can download up to 3 of your most­played Pandora stations or popular curated Workout stations directly to your watch.

Note that you need a paid subscription to Pandora and a Wi-Fi connection to
download stations. For more information about Pandora subscriptions, see

help.pandora.com.

To download Pandora stations:

59

1. If you haven't already done so, make sure Ionic can connect to your Wi-Fi
network:

From the Fitbit app dashboard, tap or click the Account icon ( )

a.

>Ionic tile.

b. Tap or click Wi-Fi Settings.

c. Tap or click Add Network and follow the on-screen instructions to

connect to your Wi-Fi network. For more information on supported
networks, see help.fitbit.com.

2. Go back to the dashboard and tap or click Media.

3. Tap or click Pandora.

4. Follow the on-screen instructions to log in to your Pandora account. If you
don't have a paid Pandora subscription, upgrade your existing account or
create a new account and then return to the Fitbit app to complete setup.

5. In the Fitbit app, choose to auto-sync up to 3 of your most-played Pandora
stations or manually select up to 3 Workout stations. If you have Thumbprint
Radio on your Pandora account, it also downloads to your watch regardless of
which option you choose.

6. Plug your watch into the charger. Stations download automatically when the
watch is charging and in range of your Wi-Fi network, or tap the three dots
icon ( ) >Force Sync Now in the Pandora section of the Fitbit app to start
a download without your charger. Depending on the amount of music being
downloaded, this process can take at least 15 minutes per station. Check the
progress of the download on the watch’s screen or in the Fitbit app.

After the stations download, connect Bluetooth headphones or a Bluetooth speaker

to Ionic and open the Pandora app ( ) on your watch to listen to music. Note that
you don't need to be connected to Wi-Fi or have your phone or computer nearby.

60

For more information about how to manage your Pandora stations, including
instructions for removing stations, see help.fitbit.com.

Use Deezer on Ionic

With the Deezer app ( ) for Ionic, you can download your Deezer playlists and
Flow directly to your watch. Note that you need a paid subscription to Deezer and a

Wi-Fi connection to download music. For more information about Deezer
subscriptions, see support.deezer.com.

To download your Deezer playlists or Flow:

1. If you haven't already done so, make sure Ionic can connect to your Wi-Fi
network:

From the Fitbit app dashboard, tap or click the Account icon ( )

a.

>Ionic tile.

b. Tap or click Wi-Fi Settings.

c. Tap or click Add Network and follow the on-screen instructions to

connect to your Wi-Fi network. For more information on supported
networks, see help.fitbit.com.

On your Fitbit watch, open the Deezer app ( ). If you don't have the

2.
Deezer app, download it from the Fitbit App Gallery.

3. Using a web browser on your phone, tablet, or computer, open

https://www.fitbit.com/deezer.

4. Enter the activation code shown on your watch.

5. If requested, follow the on-screen instructions to log in to your Fitbit account.
If you don’t see this step, skip to step 6.

6. Follow the on-screen instructions to log in to your Deezer account or create a
new account. You will need to subscribe to Deezer if you haven’t done so
already.

7. Once your activation succeeds, return to the Fitbit app and tap or click the

Account icon ( ) >Ionic tile > Media > Deezer.

8. Tap or click Add Music to see your Flow, featured playlists, and any personal
playlists you've created in Deezer. If you haven’t favorited or created any
playlists, visit the Deezer mobile app or website to do so.

61

9. Tap or click playlists or the Flow header to queue for download.

10. Plug your watch into the charger. Music downloads automatically when the
watch is charging and in range of your Wi-Fi network, or tap the three dots
icon ( ) >Force Sync Now in the Deezer section of the Fitbit app to start a
download without your charger. Depending on the amount of music being
downloaded, this process can take several minutes or more. Check the
progress of the download on the watch’s screen or in the Fitbit app (if your
phone is within Bluetooth range).

After the music downloads, connect Bluetooth headphones or a Bluetooth speaker

to Ionic and open the Deezer app ( ) on your watch to listen to your playlists.
Note that you don't need to be connected to Wi-Fi or have your phone or computer

nearby.

For more information about how to manage your Deezer playlists, including
instructions for removing playlists and troubleshooting tips, see help.fitbit.com.

62

Fitbit Pay

Ionic includes a built-in NFC chip, which lets you use your credit and debit cards on
your watch by tapping your watch.

Use credit and debit cards

Start by setting up Fitbit Pay in the Wallet section of the Fitbit app. Then make
purchases in stores that accept contactless payments from your watch—even when
you’re traveling internationally.

Currently, customers who use the Fitbit app for Windows 10 can choose 1 card to
add to Ionic.

We’re constantly adding new locations and card issuers to our list of partners. To
see if your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.

Add credit and debit cards

To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the
Wallet section of the Fitbit app. The Wallet is where you add and remove payment
cards, set a default card for your watch, edit a payment method, and review recent
purchases.

To set up Fitbit Pay:

1. With your watch nearby, from the Fitbit app dashboard, tap or click the

Account icon( ) >Ionic tile.

2. Tap or click the Wallet tile.

3. Follow the on-screen instructions to add a payment card. In some cases, your
bank may require additional verification. If you're adding a card for the first
time, you'll be prompted to set a 4-digit PIN code for your watch (if you
haven't already done so). Note that you also need to have Touch ID or a PIN
code turned on for your phone.

63

4. After you add a card, follow the on-screen instructions to turn on notifications
for your phone (if you haven't already done so)to complete the setup.

You can add up to 6 payment cards to the Wallet and choose which card to set as
the default payment option on your watch.

Make purchases

Make purchases using Fitbit Pay at any store that accepts contactless payments. To
determine if the store accepts Fitbit Pay, look for the symbol below on the payment
terminal:

To pay with Ionic:

All customers except those in Australia:

1. When you're ready to pay, press and hold the back button on your watch for 2
seconds. Swipe to the Payments screen if it's not shown.

2. If prompted, enter your 4-digit watch PINcode. Your default card appears on
the screen.

3. To pay with your default card, hold your wrist near the payment terminal. To
pay with a different card, swipe to find the card you want to use and then hold

64

your wrist near the payment terminal.

When the payment succeeds, your watch vibrates and you'll see a confirmation on
the screen.

If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you're using a contactless payment.

Customers in Australia:

1. If you have a credit or debit card from an Australian bank, hold your watch
near the payment terminal to pay. If your card is from a bank outside of
Australia, complete steps 1-3 in the section above.

2. If prompted, enter your 4-digit watch PINcode.

3. If the purchase amount exceeds $100 AU, follow the instructions on the
payment terminal. If prompted for a PIN code, enter the PIN code for your
card (not your watch).

If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you're using a contactless payment.

For added security, you must wear Ionic on your wrist to use Fitbit Pay.

65

For more information about Fitbit Pay, including how to see transactions made with
your watch, see help.fitbit.com.

Change your default card

When you're ready to pay, your default card appears first on your watch's screen.
To change your default card:

From the Fitbit app dashboard, tap or click the Account icon ( ) > Ionic tile.

1.

2. Tap or click the Wallet tile.

3. Find the card you want to set as the default option.

4. Tap or click Set as Default.

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Weather

The Weather app ( ) on Ionic displays the weather in your current location, as
well as 2 additional locations you choose.

Check the weather

To check the current weather, open the Weather app ( )on your watch. By
default, the Weather app shows your current location. Swipe left to view the

weather in any additional locations you've added.

If the weather for your current location doesn't appear, check that you turned on
location services for the Fitbit app. If you change locations, sync your watch to see
your new location in the Weather app.

Add or remove a city

To add or remove a city:

Open the Weather app ( )on your watch.

1.

Open the Fitbit app and tap or click the Account icon ( ) >Ionic tile.

2.

3. Tap or click Apps.

Tap or click the gear icon ( ) next to Weather. You may need to scroll down

4.
to find the app.

5. Tap or click Add City to add up to 2 additional locations or tap or click Edit
>the Xicon to delete a location. Note that you can't delete your Current
Location.

6. Sync your watch with the Fitbit app to see the updated list of locations on
your watch.

For more information about setting up the Weather app, see help.fitbit.com.

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Restart, Erase, and Update

Some troubleshooting steps may ask you to restart your watch, while erasing it is
useful if you want to give Ionic to another person. Update your watch to receive any
new Fitbit OSupdates.

Restart Ionic

To restart your watch, press and hold the back and bottom buttons for a few
seconds until you see the Fitbit logo on the screen.

Restarting your watch reboots the device but does not delete any data.

Erase Ionic

A factory reset erases all apps and personal data from Ionic, including cards you
added in your Wallet. If you want to give Ionic to another person or wish to return it
for a refund, first complete a factory reset:

On Ionic, open the Settings app ( ) >About >Factory Reset.

Update Ionic

We make free feature enhancements and product improvements available through
OS updates. We recommend keeping Ionic up to date.

Updating Ionic can take an hour or longer and may be demanding on the battery.
For this reason, we recommend plugging your watch into the charger before
starting an update.

When an update is available you'll see a notification in the Fitbit app prompting you
to update. When the update starts, a progress bar appears on Ionic and in the Fitbit

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app until the update is complete. For best results, make sure your watch is charged
and can connect to your Wi-Fi network.

Keep your watch and phone or computer close to each other during the update
process.

If you have trouble updating your watch, see help.fitbit.com.

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Troubleshooting

If your watch is not working properly, review our troubleshooting guidance below.
Visit help.fitbit.com for more information.

Heart-rate signal missing

Ionic continuously tracks your heart rate while you're exercising and throughout the
day. Occasionally, the heart-rate sensor on your watch may have difficulty finding a
good signal. When this happens, you'll see dashed lines where your current heart
rate usually appears.

If you're not getting a heart-rate signal, first make sure you're wearing your watch
correctly, either by moving it higher or lower on your wrist or by tightening or
loosening the band. Ionic should be in contact with your skin. After holding your
arm still and straight for a short time, you should see your heart rate again.

If the heart rate signal is still missing, open the Settings app ( )on your watch
and make sure Heart Rate is set to On.

GPS signal missing

Environmental factors including tall buildings, dense forest, steep hills, and even
thick cloud cover can interfere with Ionic’s ability to connect to GPS satellites. If
your watch is searching for a GPS signal during an exercise, you’ll see “connecting”
appear at the top of the screen.

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For best results, wait for Ionic to find the signal before you start your workout.

Can't connect to Wi-Fi

If Ionic can't connect to Wi-Fi, first make sure that you're attempting to connect
your watch to a compatible network. For best results, use your home or work Wi-Fi
network. Ionic can't connect to 5GHz Wi-Fi, WPAenterprise, or public networks
that require logins, subscriptions, or profiles. For a list of compatible network types,
see "Connect to Wi-Fi" on page11.

After verifying the network is compatible, restart your watch and try connecting to
Wi-Fi again. If you see other networks appear in the list of available networks, but
not your preferred network, move your watch closer to your router.

If you're trying to download personal music or podcasts, make sure Ionic and your
computer are connected to the same Wi-Fi network. To do so, review the steps in

"Music and Podcasts" on page53. For a stronger Wi-Fi connection, keep your watch

close to your router.

If you're trying to download Pandora stations or Deezer playlists, first make sure
your Wi-Fi network is working correctly. Connect another device to your network; if
it connects successfully, try again to download your station or playlist. Note that
stations and playlists download automatically when the watch is charging and in
range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the
stations to your watch.

For more information about how to troubleshoot Wi-Fi, see help.fitbit.com.

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Unexpected behavior

If you experience one of the following problems, it may be fixed by restarting your
watch:

l Not syncing despite successful setup
l Not responding to taps despite being charged
l Not tracking your steps or other data

For instructions on how to restart your watch, see "Restart Ionic" on page68.

For additional troubleshooting or to contact Customer Support, see help.fitbit.com.

72

General Info and Specifications

Sensors

Fitbit Ionic contains the following sensors and motors:

l A MEMS 3-axis accelerometer, which tracks your motion patterns
l An altimeter, which tracks altitude changes
l A GPSreceiver with GLONASS, which tracks your location during a workout
l An optical heart-rate tracker
l An ambient light sensor
l Temperature sensor

Materials

The housing and buckle on Ionic are made of anodized aluminum. While anodized
aluminum can contain traces of nickel, which can cause an allergic reaction in
someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the
European Union's stringent Nickel Directive.

The wristband that comes with Ionic is made of a flexible, durable elastomer
material similar to that used in many sports watches. It doesn't contain latex.
Accessory wristbands are available in genuine leather.

Wireless Technology

Ionic contains a Bluetooth 4.0 radio receiver and NFCchip.

Haptic feedback

Ionic contains a vibration motor for alarms, goals, notifications, reminders, and apps.

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Battery

Ionic contains a rechargeable lithium-polymer battery.

Memory

Ionic stores your stats and data for 7 days in between the times you sync your
watch. Stored data consists of All-Day stats (including steps, distance, calories
burned, active minutes, heart rate, and stationary vs. active hours) as well as sleep
stages, SmartTrack activity, and exercise data.

We recommend syncing your watch at least once a day.

Display

Ionic has a color LCDdisplay.

Wristband size

Wristband sizes are shown below. Note that accessory wristbands sold separately
may vary slightly.

Small wristband Fits a wrist between 5.5 and 6.7 inchesin circumference

Large wristband Fits a wrist between 6.7 and 8.1 inchesin circumference

Environmental conditions

Operating Temperature

Non-operating Temperature

14° to 113° F
(-10° to 45° C)

-4° to 14° F
(-20 to -10° C)

113° to 140° F
(45° to 60° C)

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Water Resistance Water resistant up to 50 meters

Maximum Operating Altitude

30,000 feet
(9,144 m)

Learn more

To learn more about your watch and dashboard, visit help.fitbit.com.

Return policy and warranty

Warranty information and the fitbit.com return policy can be found at

fitbit.com/legal/returns-and-warranty.

75

Regulatory and Safety Notices

Model Name: FB503

Regulatory content for select regions can also be viewed on your device. To view
the content:

Settings > About > Regulatory Info

USA: Federal Communications Commission (FCC) statement

Notice to the User: The FCC and Industry Canada IDs can also be viewed on your
device. To view content:

l Tap Settings > About > Regulatory Info.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference and

2. This device must accept any interference received, including interference that
may cause undesired operation

FCC Warning

Changes or modifications not approved by Fitbit, Inc. could void the user’s
authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which

76

can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna

l Increase the separation between the equipment and receiver
l Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

l Consult the dealer or an experienced radio/TV technician for help.

This device meets the FCC requirements for RF exposure in public or uncontrolled
environments.

FCC ID: XRAFB503

Canada: Industry Canada (IC) statement

Notice to the User: The FCC and Industry Canada IDs can also be viewed on your
device. To view content:

l Tap Settings > About > Regulatory Info.

This device meets the IC requirements for RF exposure in public or uncontrolled
environments.

Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée

IC Notice to Users in accordance with the current RSS GEN:

This device complies with Industry Canada license exempt RSS standard(s).

Operation is subject to the following two conditions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference that may
cause undesired operation of the device

Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:

77

1. Cet appareil ne peut pas provoquer d’interférences et

2. Cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositive

IC: 8542A-FB503

European Union (EU)

Simplified EU Declaration of Conformity

Hereby, Fitbit, Inc. declares that the radio equipment type Model FB503 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:

http://www.fitbit.com/safety.

Déclaration UE de conformité simplifiée

Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB503 sont
conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant: www.fitbit.com/safety.

Dichiarazione di conformità UE semplificata

Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB503 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet:www.fitbit.com/safety.

Vereinfachte EU-Konformitätserklärung

Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB503 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety.

78

Declación UE de Conformidad simplificada

Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo
FB503 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:

www.fitbit.com/safety.

Safety statement

This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12:

2011 + A2:2013.

Frequency Information

Frequency range (MHz): 2400-2483.5

Highest EIRP power in the range (dBm): 16.88

Australia and New Zealand

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

l Tap Settings > About > Regulatory Info.

China

China RoHS

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部件名称

Part Name

Model FB503

表带和表扣

(Strap and
Buckle)

电子

(Electronics)

电池

(Battery)

充电线

(Charging
Cable)

本表格依据 SJ/T 11364 的规定编制

O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下
(indicates that thecontent of the toxic and hazardous substance in all the
Homogeneous Materialsof the part is below the concentration limit requirement as
described inGB/T 26572).

铅

(Pb)

O O O O O O

-- O O O O O

O O O O O O

O O O O O O

Toxic and Hazardous Substances or Elements

水银

(Hg)

有毒和危险品

镉

(Cd)

六价铬

(Cr(VI))

多溴化苯

(PBB)

多溴化二苯

醚

(PBDE)

X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要
求 (indicates that the content of the toxic and hazardoussubstance in at least

oneHomogeneous Material of the part exceeds theconcentration limit requirement
as described inGB/T 26572).

CMIIT ID 2017DJ4947

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India

Regulatory content for select regions can also be viewed on your device. To view
the content:

Settings > About > Regulatory Info

Israel

51-61887 המאתהרושיא

. רצו מהלשיראל ודומהקלחבינכטיוני שלכעצבליא

Japan

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

l Tap Settings > About > Regulatory Info.

Morocco

AGREE PAR L’ANRT MAROC

Numéro d’agrément: MR 16114 ANRT 2018

Date d’agrément: 26/3/2018

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Nigeria

Connection and use of this communications equipment is permitted by the Nigerian
Communications Commission.

Oman

OMAN-TRA/TA-R/4605/17
D090258

Philippines

Serbia

И 005 17

82

Singapore

Complies with IMDA

Standards, DA107950

South Korea

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

l Tap Settings > About > Regulatory Info.

클래 스 B 장 치 (가정 사 용 을 위 한 방송 통 신 기 기 ) : EMC 등록 주 로 가 정 용 (B 급 )으 로
하고 , 모 든 지 역 에서 사 용할 수 있 습 니 다 얻 을이 장 치.

Taiwan

Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:

l Tap Settings > About > Regulatory Info.

Fitbit Model FB503

CCAJ17LP4710T8

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Article 12

Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristics and functions of the original
design of the certified lower power frequency electric machinery.

Article 14

The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found,
the service will be suspended until improvement is made and the interference no
longer exists. The foregoing legal communication refers to the wireless
telecommunication operated according to the telecommunications laws and
regulations. The low power frequency electric machinery should be able to tolerate
the interference of the electric wave radiation electric machineries and equipment
for legal communications or industrial and scientific applications.

電池 警 語：

此裝 置 使用 鋰電 池。

84

若未 遵 照下 列準 則，則裝 置 內的 鋰離 子 電池 壽命 可能會 縮短 或有 損 壞裝 置、發生 火災 、化
學品 灼 傷、

電解 液 洩漏 及／ 或受傷 的風 險。

n 請勿 拆解、鑿 孔 或損 壞裝 置或電 池。
n 請勿 取出或 嘗試 取出 使 用者 不可 自行更 換的 電池 。
n 請勿 將電池 曝露 於火 焰 、爆炸或 其他 危險 中 。
n 請勿 使用尖 銳物 品取出 電池 。

Battery warning:

This device uses a lithium battery.

If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.

n Do not disassemble, puncture or damage the device or battery.
n Do not remove or try to remove the battery that the user cannot replace.
n Do not expose the battery to flames, explosions or other hazards.
n Do not use sharp objects to remove the battery.

85

United Arab Emirates

TRA Registered No.: ER56752/17
Dealer No.: 35294/14

86

Vietnam

Zambia

Model Name FB503

ZMB/ZICTA/TA/2018/3/39

87

©2018 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at

http://www.fitbit.com/legal/trademark-list. Third-party trademarks

mentioned are the property of their respective owners.