Fitbit FB402 User Manual
Product Manual
Version 1.0
The Force has been recalled. Due to the recall, Fitbit is no
longer maintaining this manual. Please refer to the Charge
product manual if you would like up-to-date product
information.
Table of Contents
Getting Started .................................................................................................... 1!
Welcome .................................................................................................................................................... 1!
What’s included ....................................................................................................................................... 1!
How to put on your Force ................................................................................................................... 1!
Setting up Fitbit Force Using a Computer ...................................................... 4 !
Mac & PC requirements ...................................................................................................................... 4!
Installing Fitbit Connect on a computer ...................................................................................... 4!
Mac installation .................................................................................................................................. 4!
PC installation .................................................................................................................................... 4!
Pairing to a computer ......................................................................................................................... 4!
Wireless sync to a computer ............................................................................................................. 5!
Setting up Fitbit Force Using a Mobile Device .............................................. 6!
Mobile device requirements ............................................................................................................. 6!
Installing the Fitbit app ...................................................................................................................... 6!
iOS pairing ............................................................................................................................................... 6!
iOS syncing .............................................................................................................................................. 7!
Manual sync ......................................................................................................................................... 7!
Real-time dashboard ........................................................................................................................ 7!
Background sync ............................................................................................................................... 7!
Android pairing ....................................................................................................................................... 7!
Android syncing .................................................................................................................................... 8!
Tap to open app using Near-Field Communication (NFC) .............................................. 9!
Manual sync ........................................................................................................................................ 9!
Background sync .............................................................................................................................. 9!
Tracking with Fitbit Force ............................................................................... 10!
Tracking sleep with Force ................................................................................................................ 10
!
Tracking sleep on your mobile device ..................................................................................... 11!
Tracking goals with Force ................................................................................................................. 11!
Tracking activities with Force ......................................................................................................... 12!
Wearing your Fitbit Force ................................................................................ 13!
Wearing on your dominant vs. non-dominant wrist .............................................................. 13!
Using your Force in wet conditions .............................................................................................. 13!
Using Silent Alarms .......................................................................................... 14!
Setting silent alarms from a computer ........................................................................................ 14!
Setting silent alarms from an iOS device ................................................................................... 14!
Setting silent alarms from an Android device .......................................................................... 15!
Dismissing silent alarms .................................................................................................................... 15!
Battery Life and Power .................................................................................... 16!
Battery life .............................................................................................................................................. 16!
Charging your Force .......................................................................................................................... 16!
Memory .................................................................................................................................................... 17!
Your Fitbit.com Dashboard .............................................................................. 18!
Browser requirements ....................................................................................................................... 18!
Using your dashboard ........................................................................................................................ 18!
Logging food, activities, and sleep ........................................................................................... 18!
Device info .......................................................................................................................................... 18!
Managing your Force from Fitbit.com .................................................................................... 19!
Updating Fitbit Force ...................................................................................... 20!
Updating Force on a computer ..................................................................................................... 20!
Updating Force on an iOS device ................................................................................................ 20!
Updating Force on an Android device ........................................................................................ 21!
Fitbit Force General Information & Specifications ...................................... 22!
Sensors and motors ........................................................................................................................... 22!
Size ........................................................................................................................................................... 22
!
Environmental conditions ................................................................................................................ 22!
Help .......................................................................................................................................................... 22!
Return policy and warranty ............................................................................................................ 23!
Regulatory and Safety Notices ....................................................................... 24!
USA: Federal Communications Commission (FCC) Statement ........................................ 24!
Canada: Industry Canada (IC) Statement ................................................................................. 24!
EU (European Union) ........................................................................................................................ 25!
Other ........................................................................................................................................................ 26!
Safety Statement ................................................................................................................................ 26!
Important Safety Instructions ........................................................................................................ 27!
Built-in Battery Precautions ........................................................................................................... 27!
Disposal and Recycling Information ............................................................................................ 27!
1
Getting Started
Welcome
Welcome to Fitbit Force, the high-performance wristband tracker that helps you
meet your fitness goals.
What’s included
Your Fitbit Force Wireless Activity + Sleep Wristband box includes:
Force wristband
Charging cable
Wireless sync
dongle
How to put on your Force
1. Put on the wristband so the screen is closest to the outside of your wrist and
facing you.
2. Align both ends of the wristband so they are directly overlapping each other
with the clasp over the two holes that best fit your wrist.
2
3. Squeeze both the clasp and the wristband between your thumb and forefinger
until you hear a soft click.
You’ll know your Force wristband is securely fastened if both pegs on the clasp are
fully inserted.
3
NOTE: If you’re having trouble, try securing the wristband off your wrist to get a feel
for how it securely clasps and then try again on your wrist.
4
Setting up Fitbit Force Using a Computer
Mac & PC requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
Fitbit Connect is the software application that connects your Force wristband to
your Fitbit.com dashboard and services. It’s free to download at Fitbit.com.
Mac installation
1. Go to http://www.fitbit.com/setup.
2. Verify that Mac is highlighted and click the Download Here button below
Force.
3. Double-click the .dmg file in your Downloads folder.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking
Install Fitbit Connect.pkg.
5. Follow the onscreen instructions to complete setup.
PC installation
1. Go to http://www.fitbit.com/setup.
2. Verify that PC is highlighted and click the Download Here button below Force.
3. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.
4. Choose your language and follow the onscreen instructions.
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can pair your Force to your
account. This will allow you to sync your data and manage device settings.
5
Onscreen setup instructions guide you through the pairing process. Use the following
steps if the setup guide doesn’t appear.
1. Mac users: On the Menu Bar of your Mac, click the Fitbit Connect icon and
choose Open Main Menu.
PC users: In the Windows System Tray, right-click the Fitbit Connect icon and
choose Open Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit to set up your device if you don’t already have a
Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account and
replace an existing device with your Force.
NOTE: Only one Fitbit tracker can be paired to an account.
4. Enter or confirm your personal information and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. By default this personal information is visible only to
your friends, but you can adjust your privacy settings from your Fitbit.com
account to control what information is shared with others.
5. Choose Force and follow the onscreen instructions to power on your Force.
6. Insert the wireless sync dongle into your computer and click Next.
7. Fitbit Connect will search for your Force. Once found, a four-digit number will
appear on your Force display. Enter this number where prompted and click
Next.
8. You’re all set. Follow the onscreen instructions to put on your wristband and
view an introduction.
Wireless sync to a computer
Wireless syncing to Fitbit.com is automatic, as long as:
• Your computer is powered on, awake, and connected to the internet
• The wireless sync dongle is plugged in
• Fitbit Connect is installed and running
When your Force is within 15-20 feet of your computer, it will sync every 15 minutes.
You can manually sync your Force by clicking on the Fitbit Connect icon that is
located near the time and date on your computer. Select Sync Now to start the
manual sync.
6
Setting up Fitbit Force Using a Mobile
Device
Mobile device requirements
You can set up and sync your Force using select mobile devices that support
Bluetooth 4.0 technology. To see if your mobile device is compatible with your
Force, visit http://www.fitbit.com/devices.
NOTE: If your mobile device is not compatible to sync via Bluetooth 4.0, you can
still use the Fitbit app to view your data and track your progress, you’ll just
need to set up and sync using a Mac or PC.
Installing the Fitbit app
You can find the Fitbit app on the iOS App store or Google Play store by searching
for “Fitbit.” If you already have the Fitbit app installed, check for available updates to
make sure you have the latest version.
iOS pairing
Unlike most Bluetooth accessories, like headsets, your Force must be paired directly
through the Fitbit app, not through the Settings app on your iOS device.
1. Open the Fitbit app.
2. Create an account:
a. Select Join Fitbit if you don’t already have a Fitbit.com account.
NOTE: Click Log In if you’re an existing Fitbit app user. Only one Fitbit
tracker can be paired to an account.
If you’re replacing an existing tracker, at the top of your dashboard
tap Force and then Set Up a New Fitbit Device.
b. Tap Force and then Set up your Force.
c. On the next few screens enter your personal information. This
personalizes your Fitbit experience and improves the accuracy of your
calorie burn and distance data. By default this personal information is
visible only to your friends, but you can adjust your privacy settings on
the Fitbit website to control what information is shared with others.
d. Enter your name and the email address and password that you want to
use for your Fitbit account.
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