Getting Started ......................................................................................................................................... 1
What’s included .................................................................................................................................... 1
Choosing your wristband size ......................................................................................................... 1
Setting up Fitbit Flex on a computer .............................................................................................. 2
Mac & PC Requirements ................................................................................................................... 2
Installing Fitbit Connect on a computer ..................................................................................... 2
Installing Fitbit Connect on your Mac ..................................................................................... 3
Installing Fitbit Connect on your PC ........................................................................................ 3
Pairing to a computer ...................................................................................................................... 4
Pairing to a Mac .............................................................................................................................. 4
Pairing to a PC ................................................................................................................................ 6
Wireless sync to a computer .......................................................................................................... 7
Setting up Fitbit Flex on a mobile device ..................................................................................... 8
Mobile device requirements ........................................................................................................... 8
Before you begin ........................................................................................................................... 8
Pairing to an iOS device .................................................................................................................. 8
Syncing to an iOS device ................................................................................................................ 9
Force Sync ...................................................................................................................................... 10
Using your Flex ...................................................................................................................................... 13
Wearing your Flex ............................................................................................................................ 13
How to secure your wristband ................................................................................................. 13
Using your Flex in wet conditions .......................................................................................... 13
LED Indicator Lights ........................................................................................................................ 13
Battery life and power .................................................................................................................... 14
Battery life ....................................................................................................................................... 14
Charging your Flex ....................................................................................................................... 14
Help .......................................................................................................................................................... 26
Return policy and warranty ............................................................................................................. 27
Your Fitbit Flex Wireless Activity + Sleep Wristband packaging includes:
Flex tracker
Charging cable
Wireless Sync Dongle
One (1) Small and one (1) Large wristband
Choosing your wristband size
Your Flex comes with packaged with a large and a small wristband. Choose which
option fits best on your wrist.
Choosing the correct wristband size is important for the accuracy of your tracker.
If you choose the small wristband, you’ll need to remove the peg from the large
wristband, and insert it into the small wristband.
1
Setting up Fitbit Flex on a computer
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Mac & PC Requirements
Installing Fitbit Connect on a computer
The Fitbit Connect software allows your Flex to sync stored data to your Fitbit.com
Dashboard. This software is available for free from the Fitbit website.
2
Installing Fitbit Connect on your Mac
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that Mac is highlighted and click the Download button.
3. Go to your downloads folder and double-click the .dmg file.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking.
5. Follow the on-screen instructions to complete setup.
Installing Fitbit Connect on your PC
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that PC is highlighted and click the Download button.
3. Go to your downloads folder and double-click the FitbitConnect .exe file.
4. Choose your language and follow the on-screen instructions.
3
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can begin the process to pair
your Flex.
Pairing to a Mac
1. On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open
Main Menu
2. From the main menu, select
3. Account Setup:
a. Select
b. Select
.
Set Up a New Fitbit Device.
New to Fitbit if you don’t already have a Fitbit.com account.
Existing User to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click
Start
Flex as the device you’re setting up.
.
Don’t Replace to continue
I’m Ready to
4
8. Plug the Wireless Sync Dongle into an available USB port and click
may remove the USB Charging cable if it’s occupying the only available USB
port.
9. Use the on-screen instructions as a guide to slide your Flex into the wristband
you’ve chosen. Once your Flex is appropriately inserted into the wristband,
click Next.
10. Put your Flex wristband on, making sure to align the lights with the outside of
your wrist. Once your wristband is securely on your wrist, click
11. Fitbit Connect will now search for your Flex. Once found, the lights on your
Flex will begin to blink. Tap your Flex repeatedly with your finger until it
vibrates. If you have trouble finding your Flex, click
and follow the on-screen instructions for further help.
12. Once Fitbit Connect shows the message Linking Complete, you can click
to continue.
NOTE: If you continue to experience trouble setting up your Flex, you can get
support for this and other questions at http://help.fitbit.com.
13. You can now go to your Fitbit.com Dashboard and start tracking or configure
your account settings by clicking
Go to Dashboard.
I don’t see lights blinking
Next. You
Next.
Next
5
Pairing to a PC
1. In the Windows System Tray, right-click the Fitbit Connect icon and choose
Open Main Menu.
2. From the main menu, select
3. Account Setup:
a. Select
b. Select
New to Fitbit if you don’t already have a Fitbit.com account.
Existing User to log into your existing Fitbit.com account.
Set Up a New Fitbit Device.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click
Start
Flex as the device you’re setting up.
.
Don’t Replace to continue
I’m Ready to
6
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