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Table of Contents
Getting Started ......................................................................................................................................... 1
What’s included .................................................................................................................................... 1
Choosing your wristband size ......................................................................................................... 1
Setting up Fitbit Flex on a computer .............................................................................................. 2
Mac & PC Requirements ................................................................................................................... 2
Installing Fitbit Connect on a computer ..................................................................................... 2
Installing Fitbit Connect on your Mac ..................................................................................... 3
Installing Fitbit Connect on your PC ........................................................................................ 3
Pairing to a computer ...................................................................................................................... 4
Pairing to a Mac .............................................................................................................................. 4
Pairing to a PC ................................................................................................................................ 6
Wireless sync to a computer .......................................................................................................... 7
Setting up Fitbit Flex on a mobile device ..................................................................................... 8
Mobile device requirements ........................................................................................................... 8
Before you begin ........................................................................................................................... 8
Pairing to an iOS device .................................................................................................................. 8
Syncing to an iOS device ................................................................................................................ 9
Force Sync ...................................................................................................................................... 10
Background Sync.......................................................................................................................... 10
Pairing to an Android device ........................................................................................................ 10
Syncing to an Android device ....................................................................................................... 11
Tap to sync using Near-Field Communication (NFC) ....................................................... 11
Force Sync ...................................................................................................................................... 12
Background Sync.......................................................................................................................... 12
Using your Flex ...................................................................................................................................... 13
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Wearing your Flex ............................................................................................................................ 13
How to secure your wristband ................................................................................................. 13
Using your Flex in wet conditions .......................................................................................... 13
LED Indicator Lights ........................................................................................................................ 13
Battery life and power .................................................................................................................... 14
Battery life ....................................................................................................................................... 14
Charging your Flex ....................................................................................................................... 14
Memory ................................................................................................................................................ 15
What Fitbit Flex tracks ....................................................................................................................... 16
Setting goals with Flex ................................................................................................................... 16
Tracking sleep with Flex ................................................................................................................ 17
Silent Alarms ...................................................................................................................................... 17
Setting up Silent Alarms from a computer .......................................................................... 17
Setting up Silent Alarms from an iOS device...................................................................... 18
Setting up Silent Alarms from an Android device ............................................................ 18
Dismissing Silent Alarms ............................................................................................................ 19
Your Fitbit.com Dashboard .............................................................................................................. 20
Browser Requirements .................................................................................................................. 20
Using your Dashboard ................................................................................................................... 20
Understanding the Dashboard ................................................................................................ 20
Logging Food, Activities, and Sleep ..................................................................................... 20
Device Info Preview ..................................................................................................................... 21
Managing your Flex from Fitbit.com ..................................................................................... 21
Updating Fitbit Flex ............................................................................................................................ 22
Updating Flex on a computer ..................................................................................................... 22
Updating Flex on an iOS device ................................................................................................. 22
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Updating Flex on an Android device ........................................................................................ 23
Fitbit Flex General Info & Specifications ..................................................................................... 25
Sensors and motors ........................................................................................................................ 25
Size and weight ................................................................................................................................ 25
Environmental conditions ............................................................................................................. 25
Help .......................................................................................................................................................... 26
Return policy and warranty ............................................................................................................. 27
FCC Statement ..................................................................................................................................... 28
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Getting Started
Flex tracker
Charging cable
Wireless Sync
Dongle
Wristband
What’s included
Your Fitbit Flex Wireless Activity + Sleep Wristband packaging includes:
Flex tracker
Charging cable
Wireless Sync Dongle
One (1) Small and one (1) Large wristband
Choosing your wristband size
Your Flex comes with packaged with a large and a small wristband. Choose which
option fits best on your wrist.
Choosing the correct wristband size is important for the accuracy of your tracker.
If you choose the small wristband, you’ll need to remove the peg from the large
wristband, and insert it into the small wristband.
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Setting up Fitbit Flex on a computer
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Mac & PC Requirements
Installing Fitbit Connect on a computer
The Fitbit Connect software allows your Flex to sync stored data to your Fitbit.com
Dashboard. This software is available for free from the Fitbit website.
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Installing Fitbit Connect on your Mac
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that Mac is highlighted and click the Download button.
3. Go to your downloads folder and double-click the .dmg file.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking.
5. Follow the on-screen instructions to complete setup.
Installing Fitbit Connect on your PC
1. Go to the download page at http://www.fitbit.com/start/flex
2. Verify that PC is highlighted and click the Download button.
3. Go to your downloads folder and double-click the FitbitConnect .exe file.
4. Choose your language and follow the on-screen instructions.
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Pairing to a computer
Once Fitbit Connect is installed on your computer, you can begin the process to pair
your Flex.
Pairing to a Mac
1. On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open
Main Menu
2. From the main menu, select
3. Account Setup:
a. Select
b. Select
.
Set Up a New Fitbit Device.
New to Fitbit if you don’t already have a Fitbit.com account.
Existing User to log into your existing Fitbit.com account.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click
Start
Flex as the device you’re setting up.
.
Don’t Replace to continue
I’m Ready to
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8. Plug the Wireless Sync Dongle into an available USB port and click
may remove the USB Charging cable if it’s occupying the only available USB
port.
9. Use the on-screen instructions as a guide to slide your Flex into the wristband
you’ve chosen. Once your Flex is appropriately inserted into the wristband,
click Next.
10. Put your Flex wristband on, making sure to align the lights with the outside of
your wrist. Once your wristband is securely on your wrist, click
11. Fitbit Connect will now search for your Flex. Once found, the lights on your
Flex will begin to blink. Tap your Flex repeatedly with your finger until it
vibrates. If you have trouble finding your Flex, click
and follow the on-screen instructions for further help.
12. Once Fitbit Connect shows the message Linking Complete, you can click
to continue.
NOTE: If you continue to experience trouble setting up your Flex, you can get
support for this and other questions at http://help.fitbit.com.
13. You can now go to your Fitbit.com Dashboard and start tracking or configure
your account settings by clicking
Go to Dashboard.
I don’t see lights blinking
Next. You
Next.
Next
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Pairing to a PC
1. In the Windows System Tray, right-click the Fitbit Connect icon and choose
Open Main Menu.
2. From the main menu, select
3. Account Setup:
a. Select
b. Select
New to Fitbit if you don’t already have a Fitbit.com account.
Existing User to log into your existing Fitbit.com account.
Set Up a New Fitbit Device.
NOTE: You can only have one Fitbit tracker paired to an account at any
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
4. Enter or confirm your personal details and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. You can adjust your privacy settings on the Fitbit
website to control what information is shared with others.
5. Choose
6. Connect the USB Charging cable to an available USB port.
7. Connect your Flex to the USB Charging cable using the on-screen instructions
as a guide. When at least 4 lights are lit on your tracker, click
Start
Flex as the device you’re setting up.
.
Don’t Replace to continue
I’m Ready to
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8. Plug the Wireless Sync Dongle into an available USB port and click
may remove the USB Charging cable if it’s occupying the only available USB
port.
9. Use the on-screen instructions as a guide to slide your Flex into the wristband
you’ve chosen. Once your Flex is appropriately inserted into the wristband,
click Next.
10. Put your Flex wristband on, making sure to align the lights with the outside of
your wrist. Once your wristband is securely on your wrist, click
11. Fitbit Connect will now search for your Flex. Once found, the lights on your
Flex will begin to blink. Tap your Flex repeatedly with your finger until it
vibrates. If you have trouble finding your Flex, click
and follow the on-screen instructions for further help.
12. Once Fitbit Connect shows the message Linking Complete, you can click
to continue.
NOTE: If you continue to experience trouble setting up your Flex, you can get
support for this and other questions at http://help.fitbit.com.
13. You can now go to your Fitbit.com Dashboard and start tracking or configure
your account settings by clicking
Go to Dashboard.
I don’t see lights blinking
Next. You
Next.
Next
Wireless sync to a computer
Fitbit Connect must be installed and your Wireless Sync Dongle inserted for your
tracker to sync with Fitbit.com.
Syncing occurs automatically when your Flex is within 20-30 feet of a plugged-in
Wireless Sync Dongle. You can force sync your Flex by clicking on the Fitbit Connect
icon, which is located by the time and date on your computer. Select Sync Now to
start the force sync.
NOTE: If you experience any trouble syncing your tracker with your computer, you
can visit http://help.fitbit.com for further help.
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Setting up Fitbit Flex on a mobile device
Mobile device requirements
The Fitbit Flex is capable of setting up and syncing with mobile devices that support
Bluetooth SMART (4.0) technology.
To see if your mobile device is compatible with your Flex, visit
http://www.fitbit.com/devices.
NOTE: If your device is not compatible to sync via Bluetooth, you can still use the
Fitbit App to view your data, and track your progress.
Additional Requirements:
Flex Charging cable
A computer with an available USB Port (for charging)
Internet Connection
Before you begin
Before you can setup your Flex on a mobile device, you’ll need to:
1. Download and install the Fitbit App from the App Store (iOS) or Google Play
Store (Android). If you already have the Fitbit App installed, check to make
sure you have the latest version.
2. Plug your Charging cable into an available USB port on a computer
3. Insert your Flex into the Charging cable (see below). You can begin setup
once your Flex display four lights during charging.
[Client Charging Image here]
4. Enable Bluetooth on your mobile device.
Pairing to an iOS device
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly
through the Fitbit App, and not through your iOS device’s Bluetooth preferences.
Dan Lavelle > Instructions are based off of current release version of app, setting up
with a Zip and still require validation for 1.6 and Flex.
1. Open the Fitbit App.
2. Account Setup:
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a. Select
b. Select
NOTE: You can only have one Fitbit tracker paired to an account at any
3. Enter your personal details and select Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance
data. You can adjust your privacy settings on the Fitbit website to control
what information is shared with others.
4. Enter the email address for your Fitbit.com and your password.
5. Tap
6. Choose
7. Tap Start to begin searching for your Flex.
8. Once found, the lights on your Flex will begin to blink. Tap your Flex
9. Once the Fitbit App shows the message ‘You’re all set!’, you can tap
Set up Now.
repeatedly with your finger until it vibrates. If you have trouble finding your
Flex, click
further help.
continue.
Get started if you don’t already have a Fitbit.com account.
Log in to log into your existing Fitbit.com account.
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
Flex.
I don’t see lights blinking and follow the on-screen instructions for
Next to
NOTE: If you continue to experience trouble pairing your Flex, you can get
support for this and other questions at http://help.fitbit.com.
10. Tap Done to complete setup. You can now use the Fitbit App to start tracking.
Syncing to an iOS device
Your Flex can sync directly to supported iOS devices via Bluetooth. To check if your
iOS device is compatible with your Flex, see
NOTE: Bluetooth must be enabled both in the iOS device Settings, as well as within
the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping More,
then
Devices, and switching Bluetooth to On.
Syncing occurs automatically when you open the Fitbit App on your iOS device.
http://www.fitbit.com/devices.
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Force Sync
You can also Force Sync your Flex through the Devices menu if you want to get the
latest data synced.
To Force Sync your Flex:
1. Open the Fitbit App.
2. Tap
3. Tap
More.
Devices.
NOTE: Make sure Use Bluetooth is set to
4. Tap Flex.
5. Tap the
Force Sync icon.
On.
Background Sync
The Fitbit App also supports Background Sync. This setting allows your Flex to sync
with your iOS device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your iOS device’s screen is turned
on. If your iOS device’s screen is off, your Flex will not sync in the background
until you wake your iOS device from sleep.
Pairing to an Android device
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly
through the Fitbit App, and not through your Android device’s Bluetooth
preferences.
Dan Lavelle > Instructions are based off of current release version of the Android
app, setting up with a Zip and still require validation for 1.6 and Flex.
1. Open the Fitbit App.
2. Account Setup:
a. Select Get started if you don’t already have a Fitbit.com account.
b. Select
NOTE: You can only have one Fitbit tracker paired to an account at any
Log in to log into your existing Fitbit.com account.
given time.
If you currently have another Fitbit tracker linked to your account
and plan to continue using it, choose Don’t Replace to continue
setup using a different email address.
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If you’d like to use your Flex on your existing account, choosing
Replace Tracker remove your other tracker, and replace it with your
Flex.
3. Enter your personal details and select Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance
data. You can adjust your privacy settings on the Fitbit website to control
what information is shared with others.
4. Enter the email address for your Fitbit.com and your password.
5. Tap the
6. Tap
menu button on your Android device.
Devices.
NOTE: Make sure Use Bluetooth is
7. Tap Set up New Device to begin.
8. Choose
9. Tap Start to begin searching for your Flex.
10. Once found, the lights on your Flex will begin to blink. Tap your Flex
repeatedly with your finger until it vibrates. If you have trouble finding your
Flex, click
further help.
11. Once the Fitbit App shows the message ‘You’re all set!’, you can tap
continue.
NOTE: If you continue to experience trouble pairing your Flex, you can get
support for this and other questions at http://help.fitbit.com.
12. Tap Done to complete setup. You can now use the Fitbit App to start tracking.
Flex.
I don’t see lights blinking and follow the on-screen instructions for
Checked.
Next to
Syncing to an Android device
Your Flex can sync directly to supported Android devices via Bluetooth. To check if
your Android device is compatible with your Flex, see
http://www.fitbit.com/devices.
NOTE: Bluetooth must be enabled both in the Android device Settings, as well as
within the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping
menu button, then Devices, and checking the Use Bluetooth box.
the
Syncing occurs automatically when you open the Fitbit App on your iOS device.
Tap to sync using Near-Field Communication (NFC)
Your Flex is equipped with Near-Field Communication (NFC) technology, allowing it
to interact with Android devices that support this feature.
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Tapping the back of your Android device to the top of your Flex will automatically
open the Fitbit App and initiate a wireless sync.
NOTE: Wireless Sync is supported for select Android devices. To see if your Android
device is supported, see http://www.fitbit.com/devices.
If your device does not support Wireless Sync, but does support NFC, the
Fitbit App should still launch when tapped to your Flex.
Force Sync
You can also Force Sync your Flex through the Devices menu if you want to get the
latest data synced.
To Force Sync your Flex:
1. Open the Fitbit App.
2. Tap the
3. Tap
menu button.
Devices.
NOTE: Make sure Use Bluetooth is
4. Tap Flex.
5. Tap the
Force Sync icon.
Checked.
Background Sync
The Fitbit App also supports Background Sync. This setting allows your Flex to sync
with your Android device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your Android device’s screen is
turned on. If your Android device’s screen is off, your Flex will not sync in the
background until you wake your Android device from sleep.
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Using your Flex
Wearing your Flex
The Fitbit Flex is designed to be worn on your wrist, inserted in the provided
wristband. If you prefer to track your progress discreetly, you can remove the tracker
from your wristband, and keep it in your pocket.
Your Flex can be worn on either wrist, though you may see a difference in the
number of steps tracked while wearing it on the wrist of your dominant hand.
Dan Lavelle > Need to confirm whether we will have settings to change dominant vs.
non-dominant hand. It would go here.
How to secure your wristband
Your Flex comes with a large and a small wristband. Select the option that best fits
your wrist.
Your wristband should be comfortably tight, much like you would wear a watch.
Line up the peg over the holes in the band. Press down to snap the peg into the
holes.
To change wristbands, remove the tracker from the wristband, as well as the peg
that is used to fasten the wristband to your wrist. Once removed, you can insert
them into your wristband of choice.
Using your Flex in wet conditions
While your Flex is primarily designed for tracking steps, the tracker itself may be
worn while you are in the shower, working out, or swimming.
The Fitbit Flex is sweat-proof, rain-proof, and waterproof to a depth of ten meters.
Dan Lavelle > Do we want to include a recommendation to not use it at that depth?
Do we want to include this at all?
LED Indicator Lights
Your Flex features an OLED (Organic Light-Emitting Diode) display that consists of 5
LED Indicator Lights. These lights communicate a variety of feedback to you,
including; Goal progress, Battery charging, Sleep mode, and more.
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For more information on how to understand these patterns, see
http://help.fitbit.com.
Dan Lavelle > Until we have final firmware, and line-art to display the various light
patterns, we’ll be directing customers to our website, where we can document this
with more flexibility. Feedback is welcome.
Battery life and power
Battery life
Your Flex comes equipped with a rechargeable Lithium-ion polymer battery.
Under normal use, the battery on your Flex should last approximately five days
before requiring a charge. You can check the level of your battery by logging into
the Fitbit.com Dashboard, and clicking on your
Profile Name.
Charging your Flex
You can charge your Flex by plugging the provided Charging cable into an available
USB port on your computer, and inserting your Flex into the bracket, with the grey
triangle facing away from you.
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[Image Needed]
Your Flex will progressively illuminate the LED Indicator Lights as it charges, with
each light representing 20% of the maximum charge. Once all five lights are lit, your
Flex is fully charged.
Memory
Your Flex stores minute-by-minute data for synchronization for two weeks. After two
weeks, that data is converted to a daily total, which is stored for an additional two
week period.
Any time you sync your Flex, this data is uploaded to your Fitbit.com Dashboard, and
securely stored on Fitbit’s servers. As long as you sync your Flex within thirty days of
activity, you will be able to transmit that data to your Fitbit.com Dashboard.
NOTE: Every night at midnight, your Flex will reset your progress towards your daily
goal. This does not delete the data stored on your tracker. That data will be
uploaded to your Fitbit.com Dashboard the next time you sync your Flex.
The time this reset occurs is based on the Time Zone set on your Fitbit.com
profile.
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What Fitbit Flex tracks
Like other Fitbit trackers, your Flex can track the following activities:
Steps taken
Calories burned
Distance traveled
Active minutes
Hours slept
Quality of sleep
Setting goals with Flex
Your Flex is designed to track your progress to a specific goal which you define on
your Fitbit.com Dashboard. Goals can be set for steps taken, calories burned, or
distance traveled.
To choose the goal you want to track:
1. Log in to your Fitbit.com Dashboard.
2. Click your Profile name.
3. Click
4. Click
5. Next to Primary Goal, click
6. Choose your goal.
Account Settings.
Device Settings.
change.
NOTE: You can only track one goal at a time, but you can change your goal at any
time using by logging in to your Fitbit.com Dashboard.
Dan Lavelle > Images or line-art would be helpful here. Client is not currently final,
but something akin to the goals screen on the client would be ideal.
Once you’ve chosen which activity you want to track, you can set a value for that
goal on your Fitbit.com Dashboard (e.g. walking six miles, or burning 2900 calories).
When you tap your Flex twice with your finger, the LED Indicator Lights will
illuminate to show how much of your goal you’ve accomplished. Each fully lit
indicator represents 20% of your total goal.
A blinking light represents your current progress towards your goal.
When you reach your goal, your Flex will vibrate and flash the LED Indicator Lights
to let you know you’re there.
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Tracking sleep with Flex
Your Flex can also track the hours you sleep, and help you understand the quality of
that sleep by tracking your movement and restlessness while you’re asleep.
To enter sleep mode, tap your Flex rapidly for one to two seconds. Your Flex will
vibrate and display two slowly dimming lights to indicate that sleep mode has begun.
NOTE: When your Flex is in sleep mode, goal progress will not be displayed if you
tap twice. Instead, your Flex will alternate two blinking lights, back-and-forth,
to represent that you are currently in sleep mode.
When you wake up, tap your Flex rapidly for one to two seconds to exit sleep mode.
Upon exiting sleep mode, your Flex will vibrate and display all five LED Indicator
Lights.
If you enter or exit sleep mode by mistake, you can always adjust your actual time
asleep on the Fitbit.com website. Since your Flex is still tracking your movement
during this time, it can accurately represent your sleep quality, even when manually
entering your sleep and wake times.
Silent Alarms
Your Flex can gently vibrate to wake or alert you using the Silent Alarm feature. You
can set alarms using your computer for a mobile device.
Silent Alarms can be configured to recur on multiple days of the week (e.g. 8:00AM,
every Sunday)
You can set up to eight alarms on your Flex at once.
NOTE: Setting multiple alarms may diminish the battery life of your Flex. If you find
that you must charge your battery more often, you may want to reduce the
number of Silent Alarms configured on your Flex.
Setting up Silent Alarms from a computer
You can set Silent Alarms from your computer by using the Fitbit.com Dashboard.
Your Wireless Sync Dongle must be connected to set the alarm on your Flex.
1. Log in to your Fitbit.com Dashboard.
2. Click your
3. Click
4. Click
5. Click the Add Alarm button.
6. Enter the Time you want the alarm to alert you.
Profile name.
Account Settings.
Silent Alarms.
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7. Choose how often you want the alarm to occur:
a. Once – Your alarm will alert you at the specified time, and not repeat.
b. Repeats – You can choose which days you want this alarm to repeat.
(e.g. 8:00AM, every Sunday)
8. Click Save.
Your new alarm will be synced to your Flex the next time it connects.
NOTE: If you want to sync the alarm immediately, open Fitbit Connect and select
Sync Now.
Setting up Silent Alarms from an iOS device
You can set Silent Alarms on your Flex using the Fitbit App for iOS. Bluetooth must
be enabled in your iOS device settings, as well as the Fitbit App Devices screen.
Your mobile device must support Wireless Sync to set Silent Alarms. To check if your
device is supported, see
1. Open the Fitbit App.
2. Tap
3. Tap
4. Tap
5. Set the time by adjusting the click-wheel.
6. If applicable, tap the days of the week you want this alarm to repeat.
7. Tap Save.
More.
Silent Alarm.
Add a new alarm.
(e.g. 8:00AM, every Sunday)
http://www.fitbit.com/devices.
Your iOS device will now sync the alarm to your Flex.
NOTE: If your Flex is out of range or unavailable to sync, you can Force Sync the
alarm to it by tapping More, then Devices, choosing Flex and tapping the
Force Sync icon.
Setting up Silent Alarms from an Android device
You can set Silent Alarms on your Flex using the Fitbit App for Android. Bluetooth
must be enabled in your Android device settings, as well as the Fitbit App Devices
screen.
Your mobile device must support Wireless Sync to set Silent Alarms. To check if your
device is supported, see
1. Open the Fitbit App.
2. Tap the
3. Tap
4. Choose Flex.
menu button.
Devices.
http://www.fitbit.com/devices.
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5. Tap
6. Tap
7. Set the time.
8. If applicable, you can tap the
9. Tap Done.
10. Tap the
Your Android device will now sync the alarm to your Flex.
NOTE: If your Flex is out of range or unavailable to sync, you can Force Sync the
Silent Alarm.
Add a new alarm.
Repeats checkbox and choose the days of the
week you want this alarm to repeat.
Sync alarms with your tracker button.
alarm to it by tapping the menu button, then Devices, choosing Flex and
tapping the
Force Sync icon.
Dismissing Silent Alarms
Your Flex will light up and vibrate when your Silent Alarm goes off. This notification
will repeat three times, or until dismissed. You can dismiss the alarm by tapping x
times.
You’ll know your alarm is dismissed when your Flex shows one light in the middle of
the display fade away slowly.
If you miss your alarm, your Flex will alert you again after a few minutes.
Dan Lavelle > Need exact specs on snooze. My experience with 7.42 is 1st snooze was
60 seconds, the 2nd snooze was 540 seconds.
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Your Fitbit.com Dashboard
Browser
Mac Version
Windows Version
Apple Safari
5.0.5 and higher
Not Supported
Google Chrome
12 and higher
12 and higher
Microsoft Internet Explorer
Not Supported
8 and higher
Mozilla Firefox
3.6.18 and higher
3.6.18 and higher
Browser Requirements
Using your Dashboard
Fitbit provides you with a free online tool to help track, manage, and evaluate your
fitness progress.
Understanding the Dashboard
The Dashboard is your initial landing page when logged into Fitbit.com. It will show
you a high-level overview of your progress towards goals, allow you to edit those
goals, and view historical data.
Logging Food, Activities, and Sleep
From your Dashboard, you can launch individual log pages to keep track of your
Food, Activities, Sleep, and other custom trackers.
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Device Info Preview
You can see a quick preview of your tracker’s last sync, battery level and upcoming
alarms if you click on your Profile Name.
Managing your Flex from Fitbit.com
You can also manage your Flex from Fitbit.com by clicking on your Profile Name in
the top right corner, clicking
the left sidebar.
Account Settings, and choosing Device Settings from
The Device Settings screen allows you to change:
Time Zone: This will impact when your tracker data resets, as it will reset at
midnight for whichever time zone the tracker is set to.
Primary Goal: This menu allows you to choose which of the various goals you
want your Flex to display when checking your progress.
On Dominant Hand: This toggle switch allows you to increase tracking
accuracy when wearing the tracker on your dominant hand.
You can also manage Silent Alarms from the Account Settings screen by clicking
Silent Alarms from the left sidebar.
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Updating Fitbit Flex
Fitbit may release updates for your Flex, available free-of-charge through the Fitbit
Connect client on your computer or your mobile device.
It is recommended that you keep your Flex up-to-date, as the latest feature
enhancements, and product improvements are made through updates.
NOTE: Updating your Flex is demanding on the battery. It is recommended that you
charge your Flex before, during, or after performing an update.
Flex requires a minimum of XX% to successfully perform a version update.
Updating Flex on a computer
The Fitbit Connect client allows you to update your Flex using a Mac or PC.
To update using this method:
1. Click the
2. From the main menu, choose
3.
Log in to your account using your Fitbit.com credentials.
4. Fitbit Connect will now look for your Flex.
NOTE: Make sure your Wireless Sync Dongle is plugged in. You can make your
5. If an update has been found for your Flex, Fitbit Connect will display a
progress bar indicating that the update is in progress. Keep your Flex close to
the computer while you perform the update.
6. Once the update completes, Fitbit Connect will provide you a confirmation
screen.
If you have trouble updating your Flex on a computer, see
more information.
Fitbit Connect icon near the system clock.
Check for device update.
Flex easier to find by tapping it twice to wake it up.
http://help.fitbit.com for
Updating Flex on an iOS device
Your Flex can be updated using the Fitbit App for iOS.
In order to update your Flex, you must have an iOS device that is compatible with
the Wireless Sync feature. To see if your device is compatible, check
http://www.fitbit.com/devices.
To update, follow these steps:
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1. Open the Fitbit App.
2. Tap
3. Tap
More.
Devices.
NOTE: Make sure Use Bluetooth is set to
4. Choose Flex from the menu.
5. If an update is available, the option Update Fitbit Flex will appear at the
bottom of this screen.
NOTE: Make sure your Flex remains near your iOS device while finding and
updating it. You can make your Flex easier to find by tapping it twice to
wake it up.
6. When the update completes, the Fitbit App will say, “You’re all set!”
If you have trouble updating your Flex with the Fitbit App for iOS, see
http://help.fitbit.com for more information.
On.
Updating Flex on an Android device
Your Flex can be updated using the Fitbit App for Android.
In order to update your Flex, you must have an Android device that is compatible
with the Wireless Sync feature. To see if your device is compatible, check
http://www.fitbit.com/devices.
To update, follow these steps:
1. Open the Fitbit App.
2. Press the
3. Tap
NOTE: Make sure Use Bluetooth is
4. Choose Flex from the menu.
5. If an update is available, the option Update Fitbit Flex will appear at the
bottom of this screen.
NOTE: Make sure your Flex remains near your iOS device while finding and
updating it. You can make your Flex easier to find by tapping it twice to
wake it up.
6. When the update completes, the Fitbit App will say, “You’re all set!”
Menu button.
Devices.
Checked.
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If you have trouble updating your Flex with the Fitbit App for iOS, see
http://help.fitbit.com for more information.
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Fitbit Flex General Info & Specifications
Sensors and motors
The Fitbit Flex uses an accelerometer that measures your motion patterns to
determine your calories burned, distance traveled, steps taken, and sleep quality.
Flex also contains a motor that allows it to vibrate.
Size and weight
Tracker height : 9.9 mm
Tracker width : 11.81mm
Tracker depth: 33.94 mm
Small band inner circumference: 175.7 mm
Small band diameter : 193.35 mm
Large band inner circumference: 208.7 mm
Large band diameter : 227.39 mm
Extra-large band inner circumference: 239.2 mm
Extra-large band diameter: 257.87 mm
Tracker weight: 3.15 grams
Small band weight: 9.6 grams
Large band weight: 10.8 grams
Extra-large band weight: 12.1 grams
Metal clasp weight: 1.26 grams
Environmental conditions
Operating Temperature: -20°C to 45°C
Non-Operating Temperature: -30°C to 60°C
Relative Humidity: The device should not be submerged in more than ten
meters of time for any amount of time.
Maximum Operating Altitude: 30,000 feet
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Help
Troubleshooting and assistance for your Fitbit Flex tracker can be found at
http://help.fitbit.com.
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Return policy and warranty
Warranty information and the Fitbit.com Store Return Policy can be found online at
http://www.fitbit.com/returns.
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FCC Statement
Model Name: FB401
This device complies with FCC part 15 of the FCC Rules and Industry Canada licenseexempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
Changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For a Class B digital device or peripheral, the instructions furnished the user shall
include the following or similar statement, placed in a prominent location in the text
of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.
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