INSTALLATION INSTRUCTIONS
USER GUIDE
Condenser clothes dryer
DE8060P model
NZ AU SG ROW
CONTENTS
Introduction 2
Safety and warnings 3
Installation instructions 6
Getting started quickly 12
Dryer controls 14
Sorting and loading 15
Drying cycles 18
Drying cycle options 19
Caring for your dryer 22
Before you call for service 25
Fault codes 26
Troubleshooting 27
Manufacturer’s Warranty 33
Customer Care 35
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website www.fisherpaykel.com or
contact your local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
www.fisherpaykel.com
1
INTRODUCTION
Welcome to your new condenser dryer
Thank you for purchasing a Fisher & Paykel clothes dryer. Your new dryer gives you the
convenience of tumble drying and your clothes the advantage of not being subjected to
the harsh overdrying effects of the sun. Your clothes will feel softer, retain their shape
better and require less ironing.
Your dryer has the benefit of not needing to be vented outside, instead it condenses the
moisture from the clothes and collects this in a water tank, or can pump it directly into
a drain.
This dryer has been specifically designed to complement our front loading
Fisher&Paykel WashSmart™ and QuickSmart™ washers. We are proud of this dryer and
trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic, energy efficient and kind to the environment. Thousands of tonnes of
laundry and 75 years of laundry experience have been programmed into your dryer to
help give you the best possible performance.
Your condensing dryer has numerous cycles and options so you can perform every
drying task (including flat drying) with ease, allowing you to spend less time in the
laundry. With the ability to automatically sense when your clothes are dry, your dryer is
more efficient, making it kinder on your wallet and the environment.
Please take the time to read these instructions carefully before you begin using your
dryer. Following the advice in this user guide will ensure you get the performance
you expect from your dryer and that you get the best possible results. Keep these
instructions for future reference and pass them on with your dryer, if it changes hands.
We hope you enjoy your new dryer. We have certainly enjoyed designing it for you.
Condenser clothes dryer
2
SAFETY AND WARNINGS
Caution, risk of fire – this is a safety symbol.
Failure to follow the warnings outlined in these user instructions can cause
a fire hazard.
!
WARNING!
Fire Hazard
Only dry fabrics that have been washed with water.
Do not use heat to dry articles containing foam rubber or similarly
textured rubber–like materials, dry on ‘Air Dry’.
Do not stop a tumble clothes dryer before the end of the drying cycle
unless all items are removed and spread out in order to dissipate the
heat.
A clothes dryer produces combustible lint; the lint filter must be
cleaned before each drying cycle.
Failure to follow these instructions can result in death or personal
injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! When using this appliance always exercise basic safety precautions
including the following:
Dryer use
The tumble dryer is intended only for drying textile material washed in water.
The dryer should not be used to dry unwashed items.
Undergarments that contain metal reinforcements should not be placed in the dryer.
Damage to the dryer can result if the metal reinforcements come loose during drying.
If you wish to dry these items use a drying rack.
Check and remove all objects from pockets, eg lighters and matches.
The maximum mass of dry textile material is eight kilograms. Do not overload your
dryer.
Never dry rubber articles, fibreglass, or any plastic items or film, eg plastic lined
tablecloths and baby bibs.
Clothes should go through the cool down/airing phase in the final part of the cycle.
This ensures items are left at a temperature where they will not be damaged. If for
any reason the dryer is stopped before the cycle has finished, dry clothes should be
removed immediately and not left in the dryer. Clothes should be quickly spread out
flat to cool so heat can dissipate, not left bunched up, eg in a clothes basket.
This dryer has been designed for domestic use only, not for commercial applications,
such as massage/beauty clinics where there may be increased lint accumulation or
flammable materials in the atmosphere or load.
Do not operate this product without the lint filter in place or allow lint to accumulate
in or around the dryer.
This dryer is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the use of the dryer by a person
responsible for their safety.
3
SAFETY AND WARNINGS
Children should be supervised to ensure they do not play with the dryer.
Unplug the machine from the power supply when it is not in use.
Do not swing or put weight on the door.
Your dryer is designed to stop operating in the event of power outage. When power
is resumed, the machine will remain off until the button is pressed. To restart the
dryer, press , select your drying cycle and touch .
Never attempt to repair the dryer yourself.
The only user-removable parts of the dryer are the drain hose, lint filter, drying rack,
condenser and the water tank. No other parts are designed to be removed by anyone
other than a Fisher & Paykel Authorised Repairer.
For problems that cannot be solved from information in this User Guide, turn off and
unplug your dryer and contact a Fisher & Paykel Authorised Repairer.
When disposing of the dryer, it is recommended that the door is removed to avoid
children getting trapped inside, and that the electrical cable is cut off close to the
dryer.
IMPORTANT!
If you are using an extension cord or portable electrical outlet device (eg multi-socket
outlet box) ensure that it is positioned so that it does not come into contact with
water or moisture.
Lint
Accumulated lint in the dryer can become a fire hazard; it also reduces the efficiency
of the dryer by causing longer drying times and increased power consumption.
Clean the lint filter before every load.
Ensure the area around the dryer is clear of lint.
At regular intervals have the interior of the dryer cleaned of any accumulated lint. This
must be done by a qualified person for electrical safety.
Spontaneous combustion
IMPORTANT!
To reduce the risk of fire in a tumble dryer the following should be observed:
Items that have been spotted or soaked with vegetable oil or cooking oil are a fire
hazard and should not be placed in a tumble dryer.
Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as a tumble dryer. The items become warm causing an oxidation reaction in the
oil. This oxidation creates heat. If the heat cannot escape the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat
from escaping creating a fire hazard.
If it is unavoidable that fabrics that contain vegetable oil, cooking oil or have been
contaminated by hair care products be placed in a tumble dryer, they should first be
washed in hot water with extra detergent – this will reduce, but not eliminate the fire
hazard. The cool down cycle of the dryer should be used to reduce the temperature of
these items. They should not be removed from the tumble dryer and piled or stacked
while hot.
Items that have previously been cleaned in, washed in, soaked in or spotted with
flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents,
vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers,
turpentine, waxes and wax removers or other flammable or explosive substances
should not be placed in a tumble dryer.
Do not dry unwashed items in the tumble dryer.
4
SAFETY AND WARNINGS
The dryer is not to be used if industrial chemicals have been used for cleaning.
Fabric Softeners or similar products should not be used in a tumble dryer to eliminate
the effects of static electricity, unless this practice is specifically recommended by the
manufacturer of the fabric softener product.
Rubber backed articles, foam rubber (latex foam), clothes or pillows fitted with foam
rubber pads, fibreglass, shoes containing rubber, shower caps, babies waterproof
napkin covers and waterproof textiles should not be dried in the dryer. These
materials can when heated produce fire by spontaneous combustion.
5
INSTALLATION INSTRUCTIONS
Please read and follow the ‘Safety and warnings’ and ‘Installation instructions’
sections carefully before using your dryer!
Accessories
Please check you received the following accessories with your Fisher & Paykel dryer. You
will find them inside the drum:
1 x Drying rack
1 x Drain hose
1 x Installation instructions and user guide
Unpacking
To ensure the best performance from your new dryer please follow the instructions
below.
Removing the packaging
Remove the outer packaging (including the polystyrene packer and plastic wrapping).
1
All packaging must be removed prior to use.
Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so
2
may cause damage to your floor and dryer.
Remove all packaging and accessories from inside the drum.
3
IMPORTANT!
Ensure packaging materials are kept out of reach of children.
Please help protect the environment and dispose of the packaging from around the
dryer in an environmentally friendly manner.
Location
IMPORTANT!
The dryer must be installed in a well-ventilated, dustfree environment.
The dryer must not be installed on any textured floor
coverings (eg carpet, rugs) to ensure that openings at
the base of the machine are not obstructed.
Do not install the dryer behind a lockable door, sliding
door, or behind a door where the hinge is on the
opposite side to that of the dryer in such a way that the
full opening of the door is inhibited. Ensure the dryer
door can always be opened fully.
Note: this dryer CANNOT BE INVERTED AND MOUNTED
ON THE WALL.
6
Free standing
INSTALLATION INSTRUCTIONS
Installation options
Your dryer can be installed one of two ways, either freestanding, or stacked on top of a
Fisher & Paykel front loading washer (specific models only).
Free standing
1
The dryer stands on the floor and can easily be moved into position.
Stacking
2
Your dryer has been designed to be able to be stacked on top of a Fisher & Paykel
WashSmart™ or QuickSmart™ front loading washer (WH8560P, WH8060P and
WH8560J models only). A stacking kit MUST BE USED between the products and
fitted correctly to the washing machine.
Stacking Kit White: Part No. 427976.
Move the machine into the desired position. Do not lift the dryer by the top panel.
1
Have a minimum clearance on all sides of at least 20 mm.
2
Install the machine on a stable and level floor.
3
Do not install your dryer in such a way that the dryer door cannot be opened fully.
Do not install the dryer outside, in a damp place, where there is a risk of freezing, where
it may be rained on, in direct sunlight or close to a source of heat.
Do not place your machine on top of its power cable.
Levelling the machine
It is IMPORTANT to level the machine to ensure the machine runs efficiently with minimal
noise. The dryer should be levelled in as close to its final position as possible so it stands
balanced evenly on all four feet. Ensure the dryer does not rock in any direction.
The dryer comes with four adjustable feet,
wind all four feet up or down until the dryer is
correctly level. A spirit level can assist with this
process. The machine is considered level when
the bubble sits in the centre (ie within the two
lines or the circle), when the spirit level is placed
flat on top of your dryer, in the directions from:
left to right,
1
back to front and
2
corner to corner.
3
Levelling the feet
Never unscrew the feet completely from their housings.
Note: after levelling, the corners of the dryer cabinet should be clear of the floor and the
machine must not rock in any direction.
7
INSTALLATION INSTRUCTIONS
Draining
The dryer is equipped with a condenser unit which
accumulates water during the drying cycle. This water is
collected in the removable water tank located at the top
left of the dryer. The accumulated water must be emptied
after each drying cycle. However you can also set up your
dryer to drain automatically using the drain hose provided.
A
Connecting the drain hose:
Remove the black drain hose from the connection at the
1
back of the dryer A and place it on the other connection
to the left B. Uncoil the white drain hose and connect it
to the back of the dryer where the black drain hose was
previously connected C.
Place the other end of the white drain hose into a tub or
2
standpipe. The connection between the dryer and the white
drain hose C must be secured to avoid a potential flood.
Installing the drain hose
IMPORTANT!
If you connect the white drain hose onto your dryer and you do not secure the
other end in a drain, your dryer will drain water onto your floor. Ensure the drain
hose is securely fixed in place to an appropriate drain and is leak-free at the
connection to the machine.
Regularly check that your standpipe or tub is free from lint and other obstructions,
which may affect drainage and cause flooding.
The drain hose should be checked from time to time and replaced if any damage,
egwear, cuts, bulges, kinks, leaks, etc are found. Do not bend the drain hose sharply,
as this may cause it to split.
The extended length of the provided drain hose is 1.3m.
In multi-storey apartments or any upper floor, the machine should be installed on a
floor equipped with a drain.
Draining must comply with local by-laws.
B
C
8
INSTALLATION INSTRUCTIONS
Electrical connection
This appliance must be connected to a 220V–240V,50Hz, sinusoidal,
1
10Aelectrical supply.
Uncoil the power cord, remove and discard the plastic pin cover and plug into a
2
power socket.
Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.
3
Check the power cord for damage and make sure it is not squashed or twisted when
installing the dryer.
Always remove the power cord from the power socket by the plug, not by the cord.
IMPORTANT!
If you are using an extension cord or a portable electrical outlet device (eg multisocket outlet box), ensure that it is positioned so that it does not come into
contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR
ELECTRICAL SHOCK.
Do not touch or operate the machine with wet hands or with bare-feet.
A damaged power cord must be replaced by a Fisher & Paykel Authorised Repairer,
its service agent or similarly qualified persons in order to avoid a hazard. The
appliance must not be operated until it is repaired, as there is risk of electric shock.
Do not operate this machine if it has been damaged during transport. Contact your
Fisher&Paykel dealer or Fisher & Paykel Authorised Repairer.
9
INSTALLATION INSTRUCTIONS
Completing the installation
Installation test cycle
IMPORTANT!
Ensure the installation test cycle is completed before you dry any items in your dryer.
This is to check that your dryer is installed correctly and that it is functioning properly
prior to use.
Turn your dryer on by pressing the button.
1
Select the ‘Time Dry’ 30 cycle. Ensure the drum is empty and the door is closed (you
2
will hear it click shut).
Touch the button. The drum will start rotating.
3
Observe the machine for any problems.
The dryer will beep and display any faults on the screen if there are any problems.
Refer to pages 25 and 26.
At the completion of the cycle open the door and check that there is warmth inside the
4
dryer. This indicates the dryer is operating normally.
IMPORTANT!
If there are any problems, you must address these before proceeding with normal use.
The dryer will automatically turn off at the end of the cycle if there are no problems.
Before you start, it is a good idea to go through the following checklist:
Has the packaging been removed?
1
Is the machine correctly levelled, and the cabinet corners clear of the floor and walls?
2
Are the water tank, condenser and lint filter correctly in place?
3
Has the power cord been connected to an appropriate power supply and the power
4
turned on?
Have you performed the installation test cycle?
5
If external draining is preferred, is the white drain hose attached to the correct outlet
6
and hooked into a standpipe or tub?
10
INSTALLATION INSTRUCTIONS
Machine specifications
DE8060P
Capacity (kg)* 8
DIMENSIONS (mm)
Width 600
Depth 645
Height** 850
Length of drain hose 1300
ELECTRICAL
Volts 220 – 240
HZ 50
Amps (maximum) 10
Heating Power (W) 1800
* Capacity refers to the maximum dry weight of items the machine can dry at any one time.
Note: some cycles have a lower maximum capacity (see the ‘Drying cycles’ section).
** The exact height of your dryer is dependent on how far the feet are extended from the base of the machine.
11
GETTING STARTED QUICKLY
Check the lint filter is clean and the water tank is empty before every load. Ensure
both are replaced correctly before using your dryer.
Sort and load items into the dryer drum, ensuring no items are in the way of the door.
Close the door (you will hear it click shut).
Press to activate your dryer.
1
Your dryer will default to the ‘Everyday’ cycle. Select your desired drying cycle by
2
turning the SmartTouch™ Control Dial.
Select your preferred drying options, using the SmartTouch™ buttons on the right hand
3
side of the panel (if you wish to select options different from the default options for
thecycle).
Touch the button to start the cycle.
4
Dryer control panel
12
1 2
GETTING STARTED QUICKLY
If you make an invalid selection the dryer will beep to alert you.
When the cycle finishes, your dryer will beep and then turn off automatically. If the
‘Wrinkle Free’ option has been selected the machine will rotate the drum periodically
blowing cool air into the drum to help minimise wrinkling and creasing of your load.
If you wish to stop your dryer at any point during a cycle simply touch to pause the
cycle, then open the door.
If you wish to cancel a cycle or select a different option once a drying cycle has started,
touch the button then select the new cycle or option. Touch to restart the dryer
with the new cycle and/or settings.
IMPORTANT!
If you wish to stop the dryer before the cycle has finished you MUST remove the
clothes IMMEDIATELY and spread them out to cool. DO NOT leave the clothes in the
dryer or bunched up in a clothes basket. Take extreme care as the drum and the load
items may be extremely hot.
Failure to follow the advice in this guide may result in damage to your garments and
your expectations of drying performance may not be met.
3 4
13
DRYER CONTROLS
SmartTouch™ Control Dial
The SmartTouch™ Control Dial provides easy and
efficient drying cycle selection. As you rotate the dial,
the icon of the drying cycle selected will be illuminated,
along with the default settings for that cycle on the
right side of the control panel.
SmartTouch™ buttons
The smooth, easy clean buttons enable easy selection
of options with lights clearly showing the selections
you are making.
Digital display screen
The digital display screen provides feedback on
how long the drying cycle has to go. If you have
programmed a ‘Delay Start’, the time remaining until
the cycle will start will be displayed here, along with
any messages to help you with the overall running of
your dryer (eg user warnings).
Time to go
Your dryer displays approximately how many minutes
the cycle you are running has remaining if you have
chosen one of the Time Dry cycles. If you have chosen
an automatic cycle (ie not ‘Time Dry’) the word
will appear on the screen until it reaches the cool down
phase, at which time the dryer will display how long the
cycle has left to go.
SmartTouch™ Control Dial
SmartTouch™ buttons
Digital display screen
Please be aware that a number of factors can influence
the overall cycle time, eg the fabric type of garments,
load size, the wetness of the load, etc.
Progress lights
The progress lights indicate what part of the cycle the
dryer is currently on (‘Dry’, ‘Cool’ or ‘End’). All three
lights are on at the beginning of the cycle. The light for
the current part of the cycle flashes, and each one goes
out when that part of the cycle is complete.
Keylock
Keylock can be used to lock the buttons on your dryer.
This will avoid accidental button pushes. For more
detail please refer to the 'Drying cycle options' section.
14
Time to go
Progress lights
Keylock mode
SORTING AND LOADING
When preparing your load there are some important things to consider:
Sorting
It is best that you sort your garments before placing them into the dryer. Sort into loads
of similar items, and loads that will take similar times to dry. Heavier items (egtowels,
t-shirts and flannelette sheets) are best dried separately from lightweight items
(egsynthetics, polyester-cotton sheets and shirts). This prevents the possibility of some
items becoming over-dried whilst others are still damp. It will also help to extend the life
of your clothing and linen.
Look for a care label on your clothes as this will tell you if they can be safely tumble dried.
Drying your clothes as soon as you remove them from the washer will decrease the
chance of wrinkles, and dye transfer from coloured items to white items from occurring.
We recommend that articles of clothing with screen-printing are turned inside out to
prevent damage to the print. Garments with hooks or zippers should be fastened and
where possible, turned inside out.
SPECIFIC
ITEM/DRYING
REQUIREMENTS
SUGGESTED
CYCLE AND
OPTIONS
SUGGESTED
TEMPERATURE
COMMENTS
Towels Everyday High Towels produce a lot of lint and
are best dried on their own.
Sheets,
pillowcases,
duvet/doona
Sheets High Ensure duvet/doona cover
openings are buttoned/domed
before placing in the dryer.
covers
Bulky items –
doonas, duvets,
sleeping bags,
jackets
Delicate Low Only dry one bulky item at a
time and place a few knotted
towels into the machine at the
same time to ensure the bulky
item moves around evenly.
Shirts, pants,
other creasables
Easy Iron Medium Wrinkle Free is automatically
selected to help minimise
creasing once the drying cycle
has finished.
Woollens, silks Rack Dry n/a For items that could be
damaged if they are tumbled,
eg woollens.
Delicates, fine
fabrics
Delicate or
Rack Dry
Low You can further reduce the
dryness level to damp or use
Rack Dry for very delicate items.
Jeans Heavy High Turn jeans inside out to help
maintain their appearance. Dry
separately from other items.
Shoes, hats, soft
toys or other odd
Rack Dry n/a Check on the item regularly
throughout the drying cycle.
shaped items
15
SORTING AND LOADING
Before you load
Check pockets for items that could damage your clothes or get caught in the dryer.
Close zippers, hooks and eyes, and other fastenings (ie fasten the openings of duvet/
doona covers), and remove loose bra wires. These may damage both your dryer and
your clothes.
Check the lint filter is clean and the water tank is empty (if the dryer is not set up to
automatically drain).
Loading
Garments need to be loaded correctly to minimise creasing and wrinkling, and to ensure
the load is dried evenly. Make sure there is plenty of room for the garments to tumble
freely while drying.
Hint: load the dryer in terms of the space the garments take up when dry, rather than
when they are wet. The general rule is that one wash load equals one dryer load. Do not
overload your dryer, as it may damage your dryer and clothes.
It is a good idea to dry 'permanent press' type garments (eg business shirts) together
on a separate cycle with the ‘Wrinkle Free’ option on. This will help reduce wrinkling and
the need for ironing.
To reduce tangling
Load items individually.
Dry sheets and duvet/doona covers on the 'Sheets' cycle. Ensure duvet/doona covers
are fastened before placing in the dryer.
Only dry bedding loads up to a maximum of 4kg in the dryer.
If you are experiencing a lot of tangling, try adding a dry, knotted towel to the load.
To reduce creasing
Shake clothes out and load individually to help items dry evenly.
Launder permanent press garments separately, eg business shirts.
Allow enough room in the dryer for clothes to tumble freely.
Hang garments as soon as the dryer cycle is complete to reduce the need for ironing.
IMPORTANT!
Do not overload your dryer beyond its rated capacity (eight kilograms of dry clothes).
Never put dripping wet clothes in or on top of the dryer as excess water may cause an
electrical hazard.
Do not under any circumstances dry an electric blanket or any other electrical, plastic
or rubber items in your dryer, unless the care label specifically states it is safe to do
so. Never dry these items at high temperatures.
Do not dry curtains in your dryer. Sunlight makes them brittle and they may
disintegrate during drying.
16
SORTING AND LOADING
Drying times
Drying very small loads is inefficient. Try to dry medium to large loads.
Heavier items (towels, T-shirts, flannelette sheets) will take longer to dry than light items
(synthetics and polyester cotton sheets and shirts).
Spin clothes at the highest spin speed suitable for the load type. The more water you
remove in the wash, the less drying time required.
Care labels on garments provide valuable information about the fabric type and how
the garment should be dried. Always follow the advice on the garment labels. Only dry
items in this dryer that have a care label stating tumble drying is suitable.
Separate coloured items from white/light items where possible, especially when new.
Colour run may be an issue, especially if you intend to delay the start of the drying cycle.
Lint
Some items are lint givers, while others are lint collectors. Always dry lint givers and
collectors separately.
LINT GIVERS LINT COLLECTORS
Towels Synthetics eg polar fleece
Flannelette sheets Corduroy
Nappies Polyester cottons
Delicate or easily damaged items (eg woollen or silk garments, nylon stockings, fine
fabrics, delicate embroidered fabrics, garments with metal accessories, sleeping bags
and other down items) should be dried separately, using the delicate cycle or the rack
dry cycle (if you do not want them tumbled).
Drying rack
There are many items that would benefit from being
dried on a drying rack. For example items like sport
shoes, soft toys, hats and woollen items that may be
damaged if they are tumbled.
A drying rack is installed in your dryer when it leaves
the factory. To remove it, tilt the top of the rack
towards you to detach the legs from the slots in the
lint filter, and gently remove from the drum.
When you are using the drying rack you must select
the ‘Rack Dry’ cycle.
Drying rack
Drying rack cycle
17
DRYING CYCLES
Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help ensure you get the best result.
CYCLE DESIGNED FOR DESCRIPTION
Everyday** Everyday cotton clothing High heat cycle for rapid drying
Heavy Heavy durable garments,
Delicate Delicate clothing items,
Easy Iron Business shirts and clothing
Sheets Sheets, pillowcases and
Rack Dry Items that cannot be
Freshen Items that have been in
Time Dry 30Clothes that you wish to dry
Time Dry 60Clothes that you wish to dry
Time Dry 90Clothes that you wish to dry
Air Dry Clothes that you wish to dry
eg tea towels, jerseys, rugby
shorts, jeans.
eg silk and fine fabrics.
that creases easily.
duvet/doona covers.
tumbled, eg shoes, delicate
jerseys.
storage or have not been
worn/used for some time.
for a specific time period.
for a specific time period.
for a specific time period.
without heat for a specific
time period.
of everyday clothing.
Longer, high heat cycle for
heavy fabrics and denims. 8 Dry High
Short, cool cycle for carefully
drying delicate and heat
sensitive fabrics.
Short medium heat cycle with
the Wrinkle Free option selected
for easily creasable items.
High heat cycle with reversing,
to improve the movement of
large items such as sheets and
duvet/doona covers and help
reducing tangling.
Specifically for using the drying
rack so you can dry items flat
without them tumbling.
A short cycle with a burst of
heat followed by cool air to help
de-wrinkle and refresh items.
30 minute timed cycle.
60 minute timed cycle.
90 minute timed cycle.
40 minute tumble with no heat.
MAX.
LOAD
SIZE (KG)
1 – 2
items
1 – 3
items
DEFAULT
DRYNESS
LEVEL*
8 Dry High
4 Damp/Dry Low
4 Damp/Dry Medium
4 Dry High
n/a Low
n/a High
8 n /a High
8 n /a High
8 n /a High
8 n /a No Heat
DEFAULT
DRYING
TEMP
* Dryness level is only an option on automatic sensing cycles. On ‘Time Dry’ and the ‘Rack Dry’ cycle, dryness will
vary depending on the load and its initial moisture content.
** Everyday, Dry, High dry temp is the recommended cycle for everyday cotton items.
Timed programmes (Time Dry 30, 60, 90)
The machine dries for the selected time regardless of the level of moisture in your
clothes. It is important to check the clothes throughout the timed programmes to
avoidover drying.
18
DRYING CYCLE OPTIONS
All drying cycles default to the recommended options for that cycle based on
the average expected load to be dried using that cycle. You can vary the options
(eg‘Dryness Level’, ‘Dry Temp’) to create your desired cycle. Note: some options are
not available on some cycles, for clothes care reasons, or because the option is not
appropriate for the cycle.
To change a drying option or options you have selected after a cycle has started,
touch and select your new setting, then touch again to resume the cycle with the
new setting or settings.
Note: some options may not be available for selection under certain conditions and after
particular stages of the drying cycle have passed.
Dryness Level
Your dryer takes the guess work out of choosing drying
times by sensing the dryness of the load. When your dryer
senses that the clothes have dried to the dryness level you
have selected, the dryer will automatically finish the cycle.
The dryer has five dryness levels from Damp through
to Extra Dry. Choose the dryness level to suit your load
depending on how dry you wish for your clothes to be.
If you find the load is not dry enough, select the next
dryness level up. The higher the level, the longer the
drying time and the drier your clothes will become.
Note: two lights are used to show some dryness levels.
For example, to achieve the Damp Dry setting both the
Dry and the Damp lights will be illuminated.
Dryness levels
Airing/Cool down (Cool)
When the dryer has sensed that the load is dry it will
automatically go into a 10 minute airing or cool down
cycle. During ‘Cool’ the drum tumbles and cool air is
blown through the clothes. This cools the load to reduce
creasing if the clothes are left in the dryer.
Dry Temp
There are four drying temperatures you can choose from:
High: Hot air up to 80°C is circulated through the clothes.
Medium: Warm air limited to 70°C, is circulated through
the load.
Low: Uses warm air up to 60°C.
No heat: Cool air is blown through the dryer for the
period selected.
Touch the ‘Dry Temp’ button until the light next to your
desired drying temperature is illuminated.
Cool down mode
Dry temp
19
DRYING CYCLE OPTIONS
Wrinkle Free
If you wish to minimise wrinkling, select one of the ‘Wrinkle Free’ options.
At the end of the cycle, the drum will rotate periodically and cool air will
be circulated through the load to minimise wrinkling and creasing. This is
particularly useful if you cannot remove the items immediately after the
cycle ends. There are two wrinkle free options:
‘On’ provides ‘Wrinkle Free’ operation for 2 hours.
‘Extra’ provides ‘Wrinkle Free’ operation for 24 hours.
If you wish to stop the dryer at any stage during the ‘Wrinkle Free’ stage
of the cycle, simply touch . You can then open the dryer door and
remove your items. Press to stop the cycle and turn the dryer off.
Signal
The ‘Signal’ option automatically defaults to ‘On’ for all cycles. This means a
series of beeps will sound at the end of a cycle, to alert you that the dryer
has finished. You can turn the ‘Signal’ off by touching the ‘Signal’ button
twice (no lights will then be illuminated).
When you select a dryness level above damp/dry and wish your dryer to
alert you to remove items once your load reaches the damp/dry stage,
touch the ‘Signal’ button once to select ‘Damp Dry’. Ensure ‘On’ is also
selected. When your load reaches the damp/dry stage, the dryer will
beep to alert you to remove your items, then continue drying until the
remaining load reaches the dryness level you selected.
Wrinkle free
option
Signal options
Indicators
There are a number of indicators to alert you when you need to attend to
your dryer, either to clean the lint filter, empty the water tank or to clean
the condenser (refer to pages 23 and 24 for more information).
Keylock
This option enables you to deactivate the buttons on the display panel, except for the
and buttons. This option helps prevent accidental button presses.
To turn Keylock mode ON or OFF, at any time when the dryer is powered on:
Touch and hold the button for 2 seconds.
Note: when activated, the light above the button is illuminated.
If Keylock mode is activated and the machine is powered off:
To turn your dryer on, press the button, then touch and hold the button for two
seconds to turn Keylock off. Select your drying cycle, any options and then touch to
start the cycle.
20
Indicators
DRYING CYCLE OPTIONS
Delay Start
The ‘Delay Start’ option enables you to delay the start of the drying cycle from between
5minutes and 12hours. Times you can select are 5min, 15min, 30min, 1hour, then
hourly up to 12hours. This can be useful to time your drying to finish when you arrive
home from work, or to start when power rates are lower.
To programme a ‘Delay Start’, simply touch the ‘More’ button to increase the delay
time and ‘Less’ button to decrease the time or to turn ‘Delay Start’ off. Touch
to confirm your selection and start the countdown. Once the ‘Delay Start’ has been
started, the time will count down on the digital display in one minute increments, the
‘DelayStart’ light will flash and the light will stop flashing and turn on solid.
Note: if you hold the ‘More’ button down, the time displayed on the screen will
increase after every half a second (more convenient than touching the button
repetitively). To remove a delay start time once it is counting down, simply touch ,
then touch the ‘Less’ button to decrease the time to zero. Touch to start the cycle
immediately.
IMPORTANT!
We suggest that you avoid using ‘Delay Start’ for damp, non-colourfast items as this
may cause dye run to occur.
Customising dryer cycles
After using your dryer a few times you may discover there are some drying options you
prefer for some cycles.
You can programme your dryer to remember the drying options you prefer for each
drying cycle. For instance, you may want to set the ‘Easy Iron’ cycle to a lower drying
temperature or set the ‘Everyday’ cycle so it automatically has the ‘Wrinkle Free’ option
selected.
To customise a cycle:
Press to turn the machine on.
1
Turn the dial to select the cycle you wish to customise.
2
Touch and hold any of the drying options buttons for 3 seconds. The lights will flash on
3
and off to indicate that the machine is in cycle adjustment mode.
Select the drying options you prefer by touching the relevant option button.
4
Touch to save the selected settings. The dryer will then beep to indicate your
5
customised cycle has been saved.
Factory reset
You can reset your dryer to the default settings it left the factory with:
Turn the dial to select the ‘Freshen’ cycle.
1
Touch and hold the ‘Delay Start’, ‘More’ , the ‘Delay Start’, ‘Less’ and ‘Signal’
2
buttons together for three seconds.
Your dryer will now be reset to the default settings.
3
21
CARING FOR YOUR DRYER
When you have finished using your dryer
Unplug the machine from the power socket.
Wipe around the door to remove any remaining condensation and foreign matter.
Clear the lint filter and empty the water tank (if not set up to automatically drain).
Cleaning your dryer
Before you start cleaning your dryer, ensure that it is disconnected from the power
(ieunplug the machine from the power socket).
Cleaning the control panel and outer surfaces of the dryer
Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or
scouring cleaners, as these will damage the paint and plastic surfaces of your dryer.
Cleaning the inside of your dryer
It is important that you occasionally clean the inside of your dryer. If the drum has any
residual dirt or lint stuck to it, remove this and wipe it clean with a damp cloth. Do not
leave any metal objects in the drum, as these may cause rust.
Cleaning the lint filter
Lint is generally formed during wearing and washing. Fibres (ielint) released from the
clothes during the drying cycle are collected in the lint filter.
It is important to clean the lint filter after every load, as the lint produced in the drying
process can become a fire hazard if it is allowed to accumulate in or around your dryer.
The lint filter is located in the door opening (at the bottom).
There is a warning light that will flash at the beginning of every cycle to remind you
to clean the filter and will stop once the button is touched. The warning light will
also flash on and off during the cycle if the filter becomes blocked. The filter should be
cleaned as soon as the ‘Lint Filter’ light starts flashing. Lint becomes a fire hazard if left
to build up, and will reduce the efficiency of your dryer.
To clean the filter:
Open the dryer door.
1
Remove the lint filter by pulling it up and out of the filter
2
slot. Open it out and wipe the surface clean with your hand.
Close the lint filter and place it back in the opening. Ensure
3
the filter is fitted correctly back in place before operating
the dryer.
Lint filter
IMPORTANT!
If the lint filter becomes damaged, contact your Fisher & Paykel Authorised Repairer
to arrange getting a new filter. Do not operate your dryer with a damaged lint filter or
without the filter in place, as this will cause damage to your dryer.
22
CARING FOR YOUR DRYER
Emptying the water collection tank:
During the drying cycle steam condenses into water and is
collected in the water tank, located at the top left of the dryer.
It is important to empty the water tank after every load.
There is an indicator light that will illuminate when the water
tank needs emptying. A user warning will also be displayed
on the screen (refer to the 'Before you call for service'
section). If the water tank becomes full during operation,
the dryer will go into ‘Cool’ mode for several minutes, then
Removing the
water collection tank
pause and beep to alert you. Empty the tank and touch to
resume the cycle.
Note: you do not need to empty the water tank if you have
set up the drain hose to drain the water automatically.
To empty the water tank:
Remove the water tank by holding onto the handle and
1
pulling outwards gently to remove it. Ensure that you keep
the tank level when it is being removed to prevent the water
collected from spilling.
Pour the water down the sink or into a bucket, and then put
2
the tank back in place.
Tipping out the water
condensing tank
IMPORTANT!
Do not use the water collected in the water tank for drinking or food processing.
Never run the dryer without the water tank in place.
If the water tank becomes full, the tumble dryer will pause drying and will sound an
alarm. You must empty the water tank before the dryer can continue drying. Empty
the tank, replace it back in the housing then touch to resume the cycle.
Cleaning the condenser:
If the ‘Condenser’ indicator light starts to flash this
indicates that the condenser needs to be cleaned. The
condenser should be cleaned after every 100drying hours.
The light illuminates when you first turn the machine on,
then turns off once the button has been touched.
To clean the condenser:
Switch off the power supply and remove the power plug
1
before cleaning the condenser.
Open the condenser cover.
2
Turn the two condenser lock levers 90degrees then pull
3
out the condenser.
Clean the condenser with pressurised water and wait until
4
the water drains.
Replace the condenser.
5
Turn the two condenser lock levers to lock the condenser
6
back in place again. Make sure that these locks are
engaged securely.
Close the condenser cover.
7
Turning the condenser
locking levers
Pulling out the
condenser
23
CARING FOR YOUR DRYER
Cleaning the sensors:
There are humidity sensors in your machine that detect
whether the laundry is dry or not. These sensors need to
be cleaned periodically (we recommend approximately
four times a year).
To clean the sensors:
Open the door of your machine.
1
Allow the machine to cool if drying has been carried out.
2
Locate the metal sensors just behind the lint filter.
3
Wipe the sensors with a soft cloth, dampened with vinegar.
4
Dry the sensors with a dry cloth.
Location of the
humidity sensors
24
BEFORE YOU CALL FOR SERVICE
User warnings
Your dryer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a code when it has a problem that you can
correct yourself. All control panel lights will turn off and a code will be displayed to
inform you what the problem is. To stop the beeps sounding, press any button on the
control panel. Do not try to continue your drying cycle once you stop the noise. You
must address the problem the dryer is alerting you to.
Check this chart before you call for service.
PROBLEM DISPLAYED AS WHAT TO DO
The lint filter
is blocked and
needs to be
emptied
The water
tank is full and
needs to be
emptied
The condenser
needs to be
cleaned
The door is
not closed
Empty the lint filter and then replace it.
Check the lint filter is not damaged.
Check there is nothing else stuck in the lint filter
holder which may be blocking the air flow.
Check the lint filter is in place correctly in your dryer.
Check if the water tank is full.
Empty the water tank.
If using the drain hose, check whether the water tank
or drain hose is blocked.
Check the drain hose is still attached at the back of
the machine, and is not kinked or squashed.
Clean the condenser (refer to the ‘Caring for your
dryer’ section). Ensure the condenser unit has been
placed or replaced correctly into your dryer.
Close the door fully and touch .
Try opening and closing the door again.
Reposition the load, make sure the load is correctly in
the drum and that protruding items are not stopping
the door from closing.
Once you have addressed the issue the user warning was alerting you to, try using your
dryer as per usual.
If the symptom persists, call your Fisher & Paykel Authorised Repairer.
25
FAULT CODES
When a continuous series of beeps is sounded, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The dryer will
automatically enter this mode if a fault occurs. The fault code will be displayed as
followed by a number on the digital display. To stop the beeps, touch any button then
perform the following steps:
Turn your machine off at the power point.
1
Wait one minute and turn it back on.
2
Check your machine is installed correctly (refer to the ‘Installation instructions’ section).
3
Remove your dryer load and retry.
4
Perform a ‘Time Dry’ cycle, eg Time Dry 30.
5
If the fault re-occurs repeat steps 1 and 2.
6
If the machine still will not work you will be required to call a Fisher & Paykel Authorised
7
Repairer to arrange service (refer to the ‘Customer Care’ section). Record the fault
code number displayed and the serial number of your dryer (located on the rear of the
machine, or on the inside of the door below the glass) before calling. The fault code will
indicate to the Repairer what the problem could potentially be.
If a fault code is being displayed, you can still turn your dryer off by pressing .
26
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel Authorised Repairer.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pressing
does not turn
on the dryer.
Dryer does not
heat.
Touching
does not start
the drying cycle.
Electrical cord not plugged
into a power socket.
Power switch not switched on. Switch power on.
Fault with household power
supply.
Dryer set to ‘Air Dry’ cycle. Check what cycle the dryer is set
Full water tank. Empty the water tank (refer to
The dryer has progressed to
‘Cool’.
not touched firmly enough. Touch again.
Dryer is paused.
Dryer door not closed
properly.
Is the dryer displaying a user
warning or fault code?
Water tank full or not properly
in place.
Lint filter needs to be
emptied.
Dryer is overloaded. Remove some items from the dryer.
‘Delay Start’ function is set. Refer to page21 for more
Plug cord into a power socket.
Try plugging another electrical
appliance into the same socket. Turn
off the power at the power point.
Unplug the dryer from the power
socket. Wait 60seconds, plug it
back in, turn it on and try again.
to (refer to page18). Change to
preferred cycle.
page23).
Check the progress lights – are the
‘Cool’ and ‘End’ lights illuminated?
Refer to page19.
light will be flashing. Touch to
resume the cycle.
Open and reclose the door.
Refer to pages 25 and 26.
Empty the water tank (refer to
page23). Ensure the water tank is
properly in place.
Empty the lint filter and ensure it is
correctly in place.
information.
27
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dryer keeps
stopping and
starting.
Dryer stops
working midcycle.
Dryer is taking too
long/ results were
not satisfactory.
The ‘Wrinkle Free’ option
has been selected.
Power failure.
Dryer has been paused.
Dryer door is open. Ensure the door is firmly shut.
Drying cycle selected not
appropriate for the load.
Dryness level selected not
appropriate for the load.
Selected drying temp, not
appropriate for the load.
Dryer overloaded for the
cycle.
Lint filter is blocked. Clean the lint filter.
Condenser is blocked. Clean the condenser. Refer to
Water tank is full. Empty the water tank. Refer to
Environmental conditions
may be affecting dryer
operation.
Load overly wet at the start
of cycle.
Dryer not draining water out
properly.
Items got wrapped up
inside other items.
Refer to page20 for more
information.
Press
cycle.
Touch the
cycle.
Select an appropriate cycle for the
load. Refer to pages 15 and 18.
Select a higher dryness level. Refer
to page 19.
Select a higher drying temp. Refer
to page 19.
Some cycles have a lower max load
size. Refer to page 18.
Try dividing the load in half and dry
half at a time.
page23.
page23.
In hot, humid conditions the dryer
will take longer to dry a load and be
less efficient.
Remove more water from the load
before placing it in the dryer, eg
select a faster spin speed on your
washer, if appropriate for your load.
Check the drain hose (if connected)
for blockages or damage. You may
need to call for service (refer to
page 35).
Try separating items and drying
similar items together. Open
items out when you place them
in the dryer. Do not fold them up.
Untangle items, eg pull long sleeves
out so they are not stuck/trapped
on the inside of the garment.
and restart the desired
button to restart the
28
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dryer is not
draining.
Clothes getting
too hot or
damaged.
Dryer is beeping,
displaying
unfamiliar light
patterns and/ or
a message on the
digital display.
Small puddle of
water coming
from under the
machine.
Drain hose not connected to
the water tank.
Water tank not in place
correctly.
Drain hose or drain blocked
or damaged.
Cycle selected not
appropriated for the load.
Items removed from dryer
before the end of cycle cool
down had finished.
Dryer is experiencing a fault. Try turning the dryer off and waiting
Water tank not correctly in
place.
Water tank may need to be
emptied.
Water tank may be
damaged.
Drain hose may not be
attached properly at the
machine end.
Drain hose could be
damaged.
Drain hose has slipped out
of the drain.
Drain may be blocked. Check the drain for any blockages.
Dryer door not closing
properly, affecting the seal.
Ensure the drain hose is connected
correctly (refer to page8).
Ensure water tank is properly in
place.
Check drain hose (if connected) and
drain for blockages or damage.
Ensure the cycle selected is
appropriate for items in the load.
Refer to pages15 and18.
Removing items before cool down
may damage clothing if it is not
spread out and exposed to air to
cool once removed from the dryer.
30seconds before turning it back
on. Refer to pages 25 and 26.
Ensure the water tank is correctly in
place.
Empty the water tank.
Check the water tank for any signs
of damage.
Ensure the drain hose is attached
properly. Refer to page8.
Check the drain hose for damage.
Ensure the drain hose is securely
fixed in place. Sometimes drain
hoses can move or get displaced,
which may lead to water draining
onto the floor.
Ensure the dryer door is closed
properly and there is nothing
obstructing the door opening.
29
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Cycle time longer
than usual.
Small amount of
water in the drum
at end of cycle.
Noises. Dryer is overloaded. Remove some items from the dryer.
Vibration. Dryer is not installed on a
Creasing. Cycle selection not
Cycle time may be affected
by a number of factors and
is approximate.
Water tank needs to be
emptied.
Environmental conditions
may be affecting dryer
operation.
Dryer is experiencing a fault. Continuous beeping or a musical
Beeps signalling the end of
a drying cycle.
stable surface.
Dryer is not level. Ensure the dryer is correctly
Dryer is overloaded. Remove some items from the dryer.
appropriate for the load.
Dryer is overloaded. Remove some items from the dryer.
‘Dry Temp’ and/or ‘Dryness
Level’ selected too hot/too
long for load type.
‘Wrinkle Free’ option not
selected.
Wet items left sitting in
the dryer for a long period
before starting the cycle.
Cycle time is affected by the size
and composition of the load, how
wet/dry the load was to begin with,
the environmental conditions the
dryer is operating in, cycle options
selected, sensing while drying and
any interruptions during the cycle.
Refer to page14.
Empty the water tank.
If conditions are particularly hot and
humid, it is possible vaporised water
may re-condense in the drum or on
the inside of the door.
series of beeps with a message
displayed on digital display. Refer to
pages25 and26.
End of cycle beeps can be turned
off (refer to page20).
Ensure the dryer is installed on a
flat, stable surface. Refer page 6.
levelled. Refer page7.
Select the ‘Easy Iron’ cycle to
minimise creasing.
Try selecting a lower ‘Dry Temp’ and
‘Dryness Level’.
Select the ‘Wrinkle Free’ option to
rotate the load at the end of the
drying cycle. Refer to page20.
Try not to leave wet items sitting in
the dryer for long periods.
30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Linting. Lint filter not cleaned or
replaced.
Dryer is overloaded. Remove some items from the dryer.
Loads not sorted correctly. Dry lint givers separately from lint
Clothes over dried. Over drying clothes in the dryer can
New items have been dried
in the dryer recently.
Fabric damage. Delicate items not dried on
an appropriate cycle.
Metal parts on the items or
in the load.
Items not separated or dried
on an appropriate cycle for
the fabric type.
Items fell off the rack when
using ‘Rack Dry’.
‘Dry Temp’ or ‘Dryness
Level’ selected not
appropriate for the fabric
type.
Used a ‘Time Dry’ cycle and
did not monitor the dryness
of clothes during the cycle.
Instructions on care label
not followed.
Ensure the lint filter is cleaned after
every cycle and replaced correctly.
Refer to page22.
receivers. Refer to page17. Also,
dry similar colours together eg light
coloured items with light coloured
items, dark items with dark items.
Refer to page17.
cause them to attract lint. Use an
auto sensing cycle or ensure you
check your load if using the time
dry cycles to avoid over drying.
Refer page18.
New towels or flannelette sheets
can leave lint in the dryer, which
may be picked up by subsequent
loads.
Dry delicate items on ‘Delicate’ or
‘Rack Dry’ cycles. Refer pages15
and18.
Fasten zips and other clasps before
placing items in the dryer.
Dry similar items together. Ensure
an appropriate cycle is selected.
Refer to pages 15 and 18.
Ensure the rack is installed correctly
(refer to page17) and only one or
two garments are placed on the
rack at a time.
Ensure the ‘Dry Temp’ and ‘Dryness
Level’ selected is appropriate for the
fabric type. Refer to the items care
label. Refer to page19.
Ensure that clothes are checked for
dryness during the cycle when using
the timed programmes to avoid
over drying. Refer to page18.
Follow the instructions on the care
label of the items.
31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dye transfer. White/ light and coloured
items not separated before
drying.
Wet items left sitting in the
dryer for long periods of
time before drying.
Tangling. Loads not separated. Try separating out larger items from
Items loaded into the dryer
incorrectly.
Incorrect cycle selection. Try using the ‘Easy Iron’ cycle to dry
Load size too large. Try drying smaller load sizes. Some
Delicate items not dried on
‘Rack Dry’.
Sheets and duvet covers
due to their size, are prone
to tangling.
Remember to separate white/light
and coloured items before placing
them in the dryer.
Do not leave wet items sitting in
the dryer for long periods of time
before drying, if they may be prone
to colour run. If you do intend to
leave them for long periods before
drying, then separate the load and
put those items that may cause
colour run aside.
smaller items.
Load items individually into the
dryer. Do not place folded items in
the dryer.
shirts and the ‘Sheets’ cycle to dry
sheets. Refer to pages15 and18.
cycles have a lower maximum load
size. Refer to page18.
Dry pantyhose, bras and any other
delicate items prone to tangling on
the ‘Rack Dry’ cycle.
Dry sheets and duvet/doona covers
separately from other laundry, apart
from towels. Ensure duvet/doona
covers are buttoned or domed
closed before drying. Try adding a
knotted towel to sheets loads if you
are experiencing a lot of tangling.
32
MANUFACTURER’S WARRANTY
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this
Condenser clothes dryer covering parts and labour for servicing within the country of
purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour
any part of the product, the serial number of which appears on the product, which is
found to be defective within TWO YEARS of the date of purchase.
Note: this warranty is an extra benefit and does not affect your legal rights.
This warranty DOES NOT cover
Service calls which are not related to any defect in the product. The cost of a service
A
call will be charged if the problem is not found to be a product fault. For example:
Correcting the installation of the product.
1
Instructing you how to use the product.
2
Replacing house fuses or correcting house wiring or plumbing.
3
Correcting fault(s) caused by the user.
4
Noise or vibration that is considered normal, eg drain/fan sounds, machine noises or
5
user warning beeps.
Correcting damage caused by pests, eg rats, cockroaches, etc.
6
Poor drying performance due to incorrect installation and maintenance eg blocked
7
lint filter, blocked condenser or full water tank.
Poor drying performance due to incorrect loading, eg overloading or underloading.
8
Damage from articles in the drum, eg bra wires, pens, crayons, dye transfer or
9
flammable material.
Defects caused by factors other than:
B
Normal domestic use; or
1
Use in accordance with the product’s user guide.
2
Defects to the product caused by accident, neglect, misuse or ‘act of God’.
C
The cost of repairs carried out by non-authorised repairers or the cost of correcting
D
such unauthorised repairs.
Normal recommended maintenance as set out in the product’s user guide.
E
Repairs when the appliance has been dismantled, repaired or serviced by other than a
F
Fisher&Paykel Authorised Repairer or the selling dealer.
Pick-up and delivery.
G
Transportation or travelling costs involved in the repair when the product is installed
H
outside the Fisher&Paykel Authorised Repairer’s normal service area.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use by a
customer will affect this product’s warranty.
33
MANUFACTURER’S WARRANTY
Service under this Manufacturer’s Warranty must be provided by a Fisher&Paykel
Authorised Repairer (refer to the ‘Customer Care’ section at the back of this book). Such
service shall be provided during normal business hours. This warranty certificate should
be shown when making any claim.
For Australian Customers
This warranty is an extra benefit and does not affect your legal rights. Our goods come
with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Please keep this user guide in a safe place.
34
CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Refer to your user guide and check:
Your product is correctly installed.
1
You are familiar with its normal operation.
2
You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
3
sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Authorised Service Centre, Customer Care, or contact us through our website
www.fisherpaykel.com.
In New Zealand if you need assistance…*
Call your Fisher & Paykel retailer who is trained to provide information on your
appliance, or if we can be of any further help, please contact our Customer Care Centre.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers
whose fully trained technicians can carry out any service necessary on your appliance.
Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised
Repairer in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers
responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care
Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.
In Singapore if you need assistance…*
Please call our Fisher & Paykel Service line.
Phone: 6741 0777
Fax: 6547 0123
Website: www.fisherpaykel.com
Postal address: 150 Ubi Avenue 4, Sunlight Building #03-01A, Singapore 408825
35
CUSTOMER CARE
*If you call, write or contact our website please provide: your name and address, model
number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your request for assistance.
Product details can be found on the rear of the machine, and/or on the inside of the
door below the glass (when the door is open).
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website:
www.fisherpaykel.com
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
36
www.fisherpaykel.com
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your dealer to ensure this booklet correctly
Copyright © Fisher & Paykel 2014. All rights reserved.
describes the product currently available.
NZ AU SG ROW
427997 A 08.14
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