Fire-Lite IPDACT User Manual

IP Communicator
IPDACT
Installation Manual
Document DM373-I
March, 2007
Table of contents
I - Chapter. Introduction................................................................... I-1
I - 1. IPDACT Introduction......................................................... I-1
I - 1.1. User Scenario........................................................ I-1
I - 1.2. Operation Mode..................................................... I-3
I - 1.2.1. Monitoring................................................... I-3
I - 1.2.2. Alarm sending............................................. I-5
I - 1.3. Additional features................................................. I-6
II - Chapter. IPDACT Description...................................................... II-7
II - 1. General Description ......................................................... II-7
II - 2. LEDs .............................................................................. II-10
II - 3. Jumper........................................................................... II-11
II - 4. Connection points to the Control Panel and external..... II-11
II - 5. LAN................................................................................ II-13
II - 6. Console.......................................................................... II-13
III - Chapter. Installation and cabling............................................. III-17
III - 1. Installation..................................................................... III-17
III - 1.1. Assembly Instructions for the IPDACT box........ III-19
III - 2. Wiring............................................................................ III-20
III - 2.1. Wiring for UL Listed Fire Installations ................ III-20
III - 2.1.1. Installation scheme................................. III-20
III - 2.1.2. Installation instructions........................... III-22
IV - Chapter. Configuration............................................................. IV-27
IV - 1. Configuration modes..................................................... IV-27
IV - 2. DHCP............................................................................ IV-27
IV - 3. Telephonic Console...................................................... IV-29
IV - 3.1. Configuration...................................................... IV-30
IV - 3.1.1. Default Configuration..............................IV-32
IV - 3.1.2. Register description................................ IV-32
IV - 3.1.3. Minimum configuration for the installer...IV-38
IV - 3.1.4. Configuration Example ........................... IV-39
IV - 4. Asynchronous Console................................................. IV-41
IV - 4.1. Accessing the console ....................................... IV-41
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IV - 4.2. Main Menu ......................................................... IV-41
IV - 4.3. IPDACT generic configuration............................ IV-42
IV - 4.4. Monitoring configuration and sending of alarms.IV-42
IV - 4.5. IPDACT Quick Configuration .............................IV-43
IV - 4.6. Monitoring .......................................................... IV-44
IV - 5. Telnet............................................................................IV-46
V - Chapter. Appendix .....................................................................V-47
V - 1. UL Compliance............................................................... V-47
V - 2. Control Panels................................................................ V-47
V - 3. Technical Specifications................................................. V-48
The manufacturer reserves the right to introduce changes and improvements to the appropriate features of both the hardware and the software of this product, modifying the specifications included in this manual without prior notice.
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I - Chapter.
Introduction
I - 1. IPDACT Introduction
The IP module (IPDACT) is a device which, when connected to a security control panel, carries out three basic tasks:
To send over an IP network the alarm information sent by the panel to which this is connected.
To check the connectivity between the control panel and the alarms reception center.
In cases where it is not possible to transmit over the IP network, the IPDACT will stop intercepting the alarms from the panel. At this point the alarms will be sent over the telephone line.
The IPDACT operates together with the Teldat VisorALARM device, located in the alarm receiver center. This behaves as an alarm receiver which receives the alarms through an IP network (instead of the traditional public switch telephone network) and sends them through a serial port to automation software in order to be processed. Additionally, this receives monitoring messages from multiple IPDACT and generates the corresponding alarm in cases where communication fails with one or more of these. For further information on how the IP VisorALARM receiver operates, please see manual Dm 357-I.
I - 1.1. User Scenario
A traditional security scenario consists of a control panel (CP), located in the client environment and an alarm receiver center (ARC) located in the security company’s control center. The CP contains a group of sensors which trigger a series of alarms or events which, when produced, are sent to the ARC to be processed.
Communication between the above is traditionally carried out over the telephone line so that both ends can initiate a call to the remote end: the CP in order to notify events and the ARC for bi-directional tasks (activation, teleloading and general control).
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The communication protocol varies depending on the manufacturers who usually tend to use their own solutions. The IPDACT supports Contact-ID protocol.
The CP is placed as the first connection element to the PSTN so that it can prioritize the customer’s telephone line.
Alarm
Control Panel
Public Telephony
Switched Network
Client
Fax
Alarm Receiver
Sur-Gard/Radionics
Automation SW
IBS/ MAS/ MicroKey
Alarm Receiver Center
Figure 1. Traditional security scenario
Within the general user scenario, the IPDACT device is located in the client area, next to the control panel, intercepting the telephone line. This is displayed in Figure 2. The arrow in the figure demonstrates the preferred path to send alarms from the CP; here the telephone line is used as a backup in case there is a communication malfunction in the IP network.
Client
Alarm
Control Panel
Teldat
C
M I P
router
hecho por M.A. Berrojo
Eth 10 Mbps
Fax
Intenet
Public Telephony
Switched
Network
Teldat
hecho por M.A. Berrojo
C
router
hecho por M.A. Berrojo hecho por M.A. Berrojo
@Teldat
Visor Alarm
Alarm Receiver
Sur-Gard/Radionics
VisorAlarm
Automation SW
IBS/ MAS/ MicroKey
Alarm Receiver Center
Eth 10 Mbps
Figure 2. Teldat VisorALARM and IPDACT operating scenario
From firmware release 2.2 onwards, the IPDACT has a new functionality incorporated giving rise to a third possible scenario: network backup. In the previous scenario, where communication fails between the device and the ARC, the IPDACT hands over the communications to the control panel. With the new functionality, the IPDACT tries to open communications with a second device, the backup VisorALARM. Only in cases where there are problems with this second device does the control panel take over. Meanwhile, even in this state, the IPDACT continues to try and communicate with the ARC until one of the VisorALARMs responds.
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In UL compliance installations, the IPDACT must have firmware version 4.0.
Figure 3. Network backup function scenario.
I - 1.2. Operation Mode
The IP Module (IPDACT) connected to the client control panel carries out two tasks: sending alarms from the panel and monitoring the connection with the IP receiver. The network backup option has implications in connection monitoring. The alarms reception center is composed of two VisorALARM devices, one main and the other backup. The IPDACTs release 2.2 onwards has had their monitoring procedures modified in order to contemplate the presence of two devices in the central.
I - 1.2.1. Monitoring
The IPDACT is a device that intercepts the control panel telephone connection with two aims: firstly to detect when the panel sends an alarm in order to capture it and retransmit over the connected IP network and secondly to allow the telephone line to be used at the same time as sending alarms.
The interception of the telephone line takes place ONLY in cases where connectivity with either of the Teldat VisorALARM devices has been verified. The IPDACT-VisorALARM connectivity is checked through a traffic monitor which the IPDACT periodically sends and to which the main Teldat VisorALARM responds. (Through configuration, the main VisorALARM IP
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address is given to the IPDACT and is the primary communication option.
=
The backup VisorALARM IP address is also configured and is used in cases where the main device fails). If the exchange of messages does not occur during the configured time, the IPDACT tries to resend. If, after a configurable number of attempts, a satisfactory response is not received, the connectivity with the main VisorALARM is presumed lost. At this point the IPDACT tries to communicate with the backup VisorALARM, to which it will now try and send the alarms, polls, etc. In cases where communication with this second device also fails, the telephone line access is returned to the control panel as if the IPDACT was not present. From this point on, the IPDACT will try to re­establish communications both with the main Teldat VisorALARM and the backup, communication with the main device taking priority. The moment communications are reestablished with either of the two ARC devices, the IPDACT intercepts the telephone line once more.
The supervision traffic is encrypted UDP. The Ethernet frame size does not exceed 70 bytes. The monitoring interval, the number of retries and time between retries are all configurable, and are values that must be carefully considered. Normally the monitoring interval in the control panel is high as this implies a telephone call. However, in the case of IPDACT, this cost is irrelevant as it is dealing with traffic which in all likeliness is running over a flat rate connection. In addition, a high value here is not advisable in cases where the IPDACT connects to Internet through a router executing NAT, a very probable situation. This is because traffic coming from the ARC towards the IPDACT reaches this thanks to the router maintaining the entry in the NAT table active during a period of time, the entry being refreshed with supervision traffic. If the supervision interval is greater than the residence time for the entry in the NAT table, communications from the ARC will not be possible. There is no rule to say how long an entry in the NAT table must last for. In cases of the TELDAT devices, this is around 5 minutes. A low value has the problem that the traffic the VisorALARM must process is high, the same as the bandwidth requirements. If ARC Internet access is ADSL, you need to consider that the upstream channel is smaller than the downstream one and that supervision traffic returned to the IPDACTs is slighter larger than the incoming.
The incoming traffic to the ARC is:
NTC **528
mipsALIVEKEEP
The minimum supervision time can be 1 second and a VisorALARM can have 3000 IPDACTs registered that give an input traffic of 1,58 Mbps. The return traffic is approximately 6% larger.
The Teldat VisorALARM received monitoring messages from the IPDACTs. If these are registered, they are assumed alive and an acknowledgement response is sent to them; if the IPDACTs are not registered, they are ignored. Periodically the status of all the registered IPDACTs is checked and all those which have not notified their availability (i.e. those which have not responded
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since the last check) an alarm is generated. This is a 350 code alarm from the Contact-ID protocol (Communication trouble) which is received in SwAut.
In order to prevent the Teldat VisorALARM from sending hundreds or thousands of communication failure alarms when faced with a situation of general failure of IP traffic reception, the device itself monitors the network access through echo ICMP packets (ping) to a known address: if the echo ICMP packets (ping) towards this address fail then a code 356 alarm is generated from the Contact-ID protocol (Loss of central polling).
Apart from the above codes, the VisorALARM also generates others related to network backup. For further information on this, please see manual Dm 298-I “VisorALARM Installation Manual”.
I - 1.2.2. Alarm sending
When the IPDACT has connectivity with the Teldat VisorALARM, the former intercepts the telephone line and processes all the incoming and outgoing calls taking place.
The supported alarm sending protocol is Contact-ID. This format sends alarms through DTMF digits complying with the following format:
AAAA MM QEEE GG CCC S
where AAA is the client number, MM the type of message, Q an event qualifier, EEE the type of alarm, GG the group or partition number, CCC the zone number and lastly S is the frame validation digit.
When the panel opens to send an alarm, the IPDACT provides power and emits the dialing tone. When the control panel dials the alarm center telephone number, it issues the Contact-ID handshake and receives the alarm frame. From this point, the IPDACT sends this alarm to the VisorALARM.
The control panel is not given the frame sent acknowledgement (kissoff) until the said acknowledgement is received from the Teldat VisorALARM. If the IPDACT does not receive the acknowledgement within 2 seconds, this carries on resending a configured number of times after which connection with the Teldat VisorALARM is assumed lost and the control panel sends the alarm over the telephone line. From this point, the IPDACT tries to re-establish communication with the VisorALARM as previously described. In cases where the network backup functionality is operative, a failure in sending an alarm to the main VisorALARM changes into an attempt to establish communications with the backup VisorALARM and to send the alarms to this second device. If this attempt also fails, then the control panel takes over the process of sending the alarms.
It’s essential that the total time, in which the IPDACT deactivates in cases where communications fail with both the IP receivers, is greater than the control panel’s highest retry time.
The IP VisorALARM receiver on receiving an alarm from an IPDACT stores this in a non-volatile internal memory. When the operation has successfully
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finished, it sends the acknowledgement to the IPDACT originating the alarm so that in turn this is sent to the associated control panel. If the alarm storage memory cannot store the alarm, no acknowledgement is given.
As regards the SwAut, the Teldat VisorALARM behaves as an alarm receiver that sends alarms received through a serial port. The Teldat VisorALARM can emulate a Sur-Gard, an Ademco 685 or a Radionics 6500 receiver. The serial line parameters are configurable as well as those relative to the emulated receiver (link-test, receiver and line identifier, start and end frame characters, etc.)
I - 1.3. Additional features
In order to simplify installation and updating of the registered IPDACTs, the IP VisorALARM receiver has additional facilities.
To install new IPDACTs, the Teldat VisorALARM possesses configuration patterns associated to installer passwords. These permit you to automatically register new IPDACTs in the supported IPDACT list and at the same time enable the IPDACT to request the necessary configuration for start up. The device can simultaneously have multiple patterns; the choice of one or other depends on the installer password used in the IPDACT to request the service.
In order to maintain and update the registered IPDACTs base, the Teldat VisorALARM has commands available to remotely update one or multiple configuration parameters used by the IPDACTs.
Additionally, in order to simplify the IP parameters configuration, something that is not always easy, the IPDACT has a DHCP client program, release 2 onwards, which attempts to automatically obtain all the IP connectivity information (address, mask and gateway) on startup. To do this, you need to have a DHCP server in the local network. If the IPDACT does not automatically obtain the IP address, use the parameters that have been statically configured, permitting you to make sure that the device operates even when the said server is down. From release 2.2 onwards, the DHCP client can be deactivated.
With the aim of adding to point 38.1.5 on UL864, the IPDACT allows trouble signaling to be sent to a maintenance VisorALARM receiver, which is a different device from the main and backup VisorALARMs. The IPDACT
does not discriminate between sending to one receiver or another depending on the type of signal (alarm or trouble), but sends the same signal to both the operating receiver and to the maintenance receiver. It
is the receiver’s task to filter the signals to be sent to the automation software. Receivers that can be configured as maintenance are those containing
firmware version 10.5.16 and superior. These receivers are characterized as they do not execute IPDACTs supervision functions, nor carry out any remote operations over the IPDACTs, nor do they admit IPDACT registration. These are repeat alarms coming from the IPDACTs and simply filter the signals, sending only the required signals to the automation software.
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II - Chapter.
IPDACT Description
II - 1. General Description
The figure displayed below, represents the IPDACT hardware.
Figure 4. IPDACT
The hardware version and release is identified through its board number which is TS-540/X where X is the release number.
The following figure shows the identifier details and how to locate it.
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Figure 5. Board identification details
The IPDACT basically consists of two elements: the control module and the telephonic module.
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Figure 6. IPDACT circuit details.
The device CPU, memory and the LAN (identifiable through the RJ-45 connector) are found in the control module. This manages all the information procedure and the sending of the information through an IP network over the LAN.
The telephonic module physically supports the control and contains all the connection points with the control panel. This manages the entire telephonic interface with the control panel and the client telephone network (public telephone network termination point and client phone wiring).
From a configuration / monitoring point of view, the IPDACT possesses LEDs that permit you to view the status of the various elements, from the P2 jumper to control various aspects and a telephonic console. This telephonic console is accessible from the connection to the control panel (TO-AP) and requires an analog telephone with tone dialing.
The IPDACT has an asynchronous console which permits you to monitor / configure the device through an asynchronous terminal.
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II - 2. LEDs
The IPDACT has three groups of LEDs that provide information on the status of each type. These are displayed in the following figures:
Figure 7. LEDs and pins for a IPDACT
The LED labeled “ON” (LD1 for all the versions and releases) is green and indicates that the IPDACT is powered.
Line status LED: Next to the relays there is a LED labeled LD6. In green this indicates that the telephone relays are active i.e. the IPDACT intercepts the telephone line. In normal working mode, this only occurs when the IPDACT has connectivity with the configured VisorALARM. The relays also activate when the telephone console activates (please see section IV.2 for further information). When the control panel is executing maintenance tasks due to a bi-directional call, the relays are inactive.
LEDs LD2, LD3, LD4 and LD 5 each have an independent connotation:
LED A LD2: Supervision information.
ON: a management frame is sent to the VisorALARM (contact or keep-alive). OFF: a response is received to the sent management frame. If there is no response,
this remains active, indicating the lack of connectivity with the VisorALARM.
LED B LD3: TO-AP terminal status
ON: the alarms panel telephone line is off hook. OFF: the alarms panel telephone line is on hook.
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LED C LD4: alarm sending to the VisorALARM.
ON: an alarm has been sent to the VisorALARM. OFF: a response has been received to the sent alarm.
LED D LD5: a bi-directional call to the alarm panel is in progress.
ON: there is a bi-directional call to the alarm panel. The LED located next to the
relays is off as the alarm panel has directly accessed the telephone line.
OFF: no bi-directional call in progress. The panel is operating normally.
II - 3. Jumper
The bridge labeled P2 operates by short-circuiting both pins through a metallic element such as a screwdriver or a clip. This permits two tasks:
a) On device startup this permits you to configure the IPDACT with the
default configuration. For further information on how to activate the default configuration, please see section IV.2.1.1.
b) Access the telephonic console. This permits you to configure / monitor
the IPDACT through a telephone connected to the said IPDACT. For further information, please see section IV.2.
II - 4. Connection points to the Control Panel and external
In order to connect the IPDACT to the control panel and to power this, there is a row of choc blocks. All the connections are limited in power. As can be seen in the following figure, the connections are grouped in the following manner:
Figure 8. Connection choc block
Choc block connection to the control panel
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TO-AP: terminals proving telephonic connection to the control panel. This must be connected to the control panel connection which this is using to access the PSTN.
FROM-AP: terminals receiving telephonic connection from the control panel. This must be connected to the control panel connection which this uses to provide a line to the subscriber numbers.
Choc block connection to the Public Switched Telephone Network
PSTN: access terminals to the public switched telephone network. This connection is supervised. In cases where there is a failure, the analog output activates.
Choc block connection to the client telephone numbers
PHONE: terminals providing telephonic connection to the telephone numbers possessed by the client at home or at installations.
Choc block associated to the analog output control
OUT NC: terminals whose state is normally short-circuited. On activating the output, these terminals stop being short-circuited. Short circuit is carried out through an electric-mechanical relay. The technical data for this can be found in appendix V.3.
OUT NO: terminals whose state is normal open. On activating the output these terminals pass to a short circuit state. Short circuit is carried out through an electric-mechanical relay. The technical data for this can be found in appendix V. 3.
This output is also related to the input status of the PSTN and LAN and with the IP connectivity status with the alarms reception center. When there is IP connectivity, the OUT NO terminals will be in their normal state i.e. open. If there is a failure in IP connectivity, then these terminals pass to a closed state.
Choc block associated to an analog input
INPUT: terminals associated to the input. This input is supervised and considered inactive when a 1K ohms resistance is detected between its ends. When an open circuit is detected, the device, which should be connected to this input, is regarded as having been disconnected i.e. it has been sabotaged.
In UL compliance installations, this input should not be used and must be bridged with a 1K resistance.
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Tamper Chock Blocks
TAMPER: An additional input connecting to a box tamper which indicates if the box is open. The input is normally closed.
Choc block power connections
+12/24V: It is possible to power the unit at either 12 or 24 volts. For UL Listed Installations, the power source is regulated, limited in power and UL compliant.
GND: power ground terminal.
II - 5. LAN
The device connects to the LAN through an RJ45 (CN1) connector.
Figure 9. LAN Connector and cable.
Failure detection in the Ethernet interface is indicated by the analog output activating.
II - 6. Console
An asynchronous console is available for configuration / monitoring tasks. The IPDACT has a black RJ45 connected labeled CNI for console connection.
Consequently you will need a DB9 to RJ45 converter for the said connection which is provided by Fire-Lite. The following figures show both the converter and the connector respectively.
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