Epson WP-4090 User Manual

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WorkForce
®
Pro WP-4090 User's Guide

Contents

WorkForce Pro WP-4090 User's Guide...................................................................................................... 9
Product Basics .......................................................................................................................................... 10
Installing the PCL or PostScript Printer Software .................................................................................. 18
Loading Paper ........................................................................................................................................... 28
Printer Parts Locations....................................................................................................................... 10
Printer Parts - Top ......................................................................................................................... 11
Printer Parts - Control Panel Buttons and Lights ........................................................................... 13
The Power Off Timer.......................................................................................................................... 14
Using EPSON Connect Email Print ................................................................................................... 17
Installing the PCL or PostScript Printer Software - Windows 7/Windows Vista .................................. 18
Installing the PCL or PostScript Printer Software - Windows XP........................................................ 22
Installing the PostScript (PS3) Printer Software - Mac OS X.............................................................. 27
Loading Paper in the Cassette........................................................................................................... 28
Loading Paper in the Rear MP (Multipurpose) Tray ........................................................................... 33
Loading Envelopes ............................................................................................................................ 36
Paper Loading Capacity..................................................................................................................... 39
Available EPSON Papers................................................................................................................... 40
Paper or Media Type Settings............................................................................................................ 42
Setting the Paper Size for Each Source............................................................................................. 43
Setting the Paper Size for Each Source - Standard Epson Printer Software ................................. 43
Setting the Paper Size for Each Source - Standard Epson Printer Software - Windows........... 43
Setting the Paper Size for Each Source - Standard Epson Printer Software - Mac OS X.......... 45
Setting the Paper Size and Source - PostScript Printer Software.................................................. 47
Setting the Paper Size and Source - PostScript Printer Software - Windows............................ 48
Setting the Paper Size - PostScript Printer Software - Mac OS X ............................................. 49
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Installing and Enabling the Optional Second Paper Cassette ............................................................ 50
Installing the Optional Second Paper Cassette ............................................................................. 50
Enabling the Optional Second Paper Cassette - PCL Printer Software - Windows........................ 51
Enabling the Optional Second Paper Cassette - PostScript (PS3) Printer Software - Windows.... 53
Enabling the Optional Second Paper Cassette - PostScript (PS3) Printer Software - Mac OS X .. 55
Printing From a Computer........................................................................................................................ 57
Printing with the Standard Epson Printer Software - Windows........................................................... 57
Selecting Basic Print Settings - Standard EPSON Printer Software - Windows............................. 57
Paper Source Options - Standard EPSON Printer Software - Windows ................................... 60
Print Quality Options - Standard EPSON Printer Software - Windows...................................... 60
Multi-Page Printing Options - Standard EPSON Printer Software - Windows........................... 60
Selecting Double-sided Printing Settings - Standard EPSON Printer Software - Windows ........... 61
Double-sided Printing Options - Standard EPSON Printer Software - Windows....................... 63
Print Density Adjustments - Standard EPSON Printer Software - Windows.............................. 64
Selecting Additional Layout and Print Options - Standard EPSON Printer Software - Windows.... 64
Custom Color Correction Options - Standard EPSON Printer Software - Windows.................. 65
Additional Settings Options - Standard EPSON Printer Software - Windows............................ 67
Selecting a Printing Preset - Standard EPSON Printer Software - Windows................................. 67
Printing Your Document or Photo - Standard EPSON Printer Software - Windows....................... 68
Selecting Default Print Settings - Standard EPSON Printer Software - Windows.......................... 69
Changing the Language of the Printer Software Screens - Standard EPSON Printer Software -
Windows................................................................................................................................... 70
Changing Automatic Update Options - Standard EPSON Printer Software - Windows................. 71
Printing with the Standard EPSON Printer Software - Mac OS X....................................................... 73
Paper Source Options - Standard EPSON Printer Software - Mac OS X.................................. 77
Print Quality Options - Standard EPSON Printer Software - Mac OS X .................................... 77
Print Options - Standard EPSON Printer Software - Mac OS X ................................................ 78
Selecting Page Setup Settings - Standard EPSON Printer Software - Mac OS X ......................... 78
Sizing Printed Images - Standard EPSON Printer Software - Mac OS X....................................... 79
Selecting Double-sided Printing Settings - Standard EPSON Printer Software - Mac OS X.......... 80
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Double-sided Printing Options and Adjustments - Standard EPSON Printer Software - Mac OS
X ............................................................................................................................................... 82
Managing Color - Standard EPSON Printer Software - Mac OS X ................................................ 82
Color Matching and Color Options - Standard EPSON Printer Software - Mac OS X ............... 83
Printing Your Document or Photo - Standard EPSON Printer Software - Mac OS X ..................... 84
Checking Print Status - Standard EPSON Printer Software - Mac OS X................................... 85
Selecting Printing Preferences - Standard EPSON Printer Software - Mac OS X.......................... 85
Printing Preferences - Standard EPSON Printer Software - Mac OS X..................................... 86
Printing with the PCL Printer Software - Windows.............................................................................. 87
Selecting the Product - PCL Printer Software - Windows .............................................................. 87
Selecting Basic Print Settings - PCL Printer Software - Windows.................................................. 89
Selecting Output and Graphics Options - PCL Printer Software - Windows .................................. 91
Selecting Finishing Options - PCL Printer Software - Windows..................................................... 92
Selecting Default Print Settings - PCL Printer Software - Windows............................................... 94
Printing with the PostScript (PS3) Printer Software - Windows .......................................................... 95
Selecting Basic Print Settings - PostScript Printer Software - Windows ........................................ 95
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows ............... 97
Selecting Default Print Settings - PostScript Printer Software - Windows...................................... 99
Printing with the PostScript (PS3) Printer Software - Mac OS X....................................................... 100
Selecting Basic Print Settings - PostScript Printer Software - Mac OS X .................................... 100
Selecting Page Setup Settings - PostScript Printer Software - Mac OS X................................... 104
Selecting Print Layout Options - PostScript Printer Software - Mac OS X ................................... 105
Sizing Printed Images - PostScript Printer Software - Mac OS X ................................................ 106
Managing Color - PostScript Printer Software - Mac OS X ......................................................... 106
Printing Your Document or Photo - PostScript Printer Software - Mac OS X............................... 107
Checking Print Status - PostScript Printer Software - Mac OS X ............................................ 108
Cancelling Printing Using a Product Button...................................................................................... 108
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 110
Check Cartridge and Maintenance Box Status................................................................................. 110
Checking Cartridge and Maintenance Box Status Lights............................................................. 110
Checking Cartridge and Maintenance Box Status With Windows................................................ 111
Checking Cartridge and Maintenance Box Status With Mac OS X.............................................. 114
Purchase Epson Ink Cartridges and Maintenance Box.................................................................... 116
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Ink Cartridge and Maintenance Box Part Numbers...................................................................... 116
Removing and Installing Ink Cartridges............................................................................................ 116
Replacing the Maintenance Box....................................................................................................... 119
Adjusting Print Quality............................................................................................................................ 124
Print Head Maintenance................................................................................................................... 124
Print Head Nozzle Check............................................................................................................. 124
Checking the Nozzles Using the Printer Buttons..................................................................... 125
Checking the Nozzles Using a Computer Utility...................................................................... 126
Print Head Cleaning .................................................................................................................... 127
Cleaning the Print Head Using the Printer Buttons ................................................................. 128
Cleaning the Print Head Using a Computer Utility................................................................... 129
Print Head Alignment ....................................................................................................................... 130
Aligning the Print Head Using a Computer Utility......................................................................... 131
Cleaning the Paper Path .................................................................................................................. 132
Cleaning and Transporting the Product................................................................................................ 134
Cleaning the Product........................................................................................................................ 134
Transporting the Product.................................................................................................................. 134
Solving Problems.................................................................................................................................... 136
Checking for Software Updates........................................................................................................ 136
Printer Light Status........................................................................................................................... 136
Running a Printer Check .................................................................................................................. 139
Solving Setup Problems................................................................................................................... 140
Noise After Ink Installation........................................................................................................... 141
Software Installation Problems.................................................................................................... 141
Solving Network Problems............................................................................................................... 141
Network Software Cannot Find Product on a Network................................................................. 142
Product Does Not Appear in Mac OS X Printer Window.............................................................. 142
Cannot Print Over a Network....................................................................................................... 142
Printing a Network Status Sheet.................................................................................................. 143
Solving Paper Problems................................................................................................................... 143
Paper Feeding Problems............................................................................................................. 143
Paper Jam Problems Inside the Product ..................................................................................... 144
Paper Jam Problems in the Cassette .......................................................................................... 146
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Paper Jam Problems in the Duplexer.......................................................................................... 148
Paper Ejection Problems............................................................................................................. 151
Solving PCL/PostScript Problems.................................................................................................... 151
Nothing Prints.............................................................................................................................. 151
Settings Are Missing from the PCL or PostScript Printer Software.............................................. 152
Printing a PS3 (PostScript) Status Sheet..................................................................................... 152
Solving Problems Printing from a Computer..................................................................................... 152
Nothing Prints.............................................................................................................................. 153
Noise Occurs, But Nothing Prints ................................................................................................ 153
Noise When Product Sits for a While........................................................................................... 154
Product Icon Does Not Appear in Windows Taskbar................................................................... 154
Error After Cartridge Replacement.............................................................................................. 154
Printing is Slow............................................................................................................................ 155
Solving Page Layout and Content Problems.................................................................................... 156
Inverted Image............................................................................................................................. 156
Too Many Copies Print................................................................................................................ 157
Blank Pages Print........................................................................................................................ 157
Incorrect Margins on Printout....................................................................................................... 157
Incorrect Characters Print............................................................................................................ 158
Incorrect Image Size or Position.................................................................................................. 158
Solving Print Quality Problems......................................................................................................... 159
White or Dark Lines in Printout.................................................................................................... 159
Blurry or Smeared Printout.......................................................................................................... 160
Faint Printout or Printout Has Gaps............................................................................................. 161
Grainy Printout............................................................................................................................. 162
Incorrect Colors........................................................................................................................... 162
Slanted Printout........................................................................................................................... 163
When to Uninstall Your Product Software ........................................................................................ 163
Uninstalling Printing Software - Standard EPSON Printer Software - Windows........................... 164
Uninstalling Printing Software - PCL Printer Software - Windows................................................ 164
Uninstalling Product Software - Mac OS X .................................................................................. 165
Where to Get Help............................................................................................................................ 166
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Technical Specifications ........................................................................................................................ 167
EPEAT Registration......................................................................................................................... 167
Windows System Requirements ...................................................................................................... 168
Mac System Requirements.............................................................................................................. 168
Printing Specifications...................................................................................................................... 169
Paper Specifications ........................................................................................................................ 169
Printable Area Specifications ........................................................................................................... 170
Ink Cartridge Specifications.............................................................................................................. 172
Dimension Specifications................................................................................................................. 172
Electrical Specifications ................................................................................................................... 173
Environmental Specifications........................................................................................................... 173
Interface Specifications.................................................................................................................... 173
Network Interface Specifications...................................................................................................... 174
Safety and Approvals Specifications................................................................................................ 174
PS3 Mode Fonts............................................................................................................................... 174
PCL5 Mode Fonts ............................................................................................................................ 176
PCL6 Mode Fonts ............................................................................................................................ 178
Symbol Sets..................................................................................................................................... 182
Notices ..................................................................................................................................................... 189
FCC Compliance Statement............................................................................................................. 189
Software Notices ............................................................................................................................. 190
Trademarks...................................................................................................................................... 195
Copyright Notice............................................................................................................................... 195
A Note Concerning Responsible Use of Copyrighted Materials................................................... 197
Default Delay Times for Power Management for Epson Products............................................... 197
Copyright Attribution.................................................................................................................... 197
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WorkForce Pro WP-4090 User's Guide
Welcome to the WorkForce Pro WP-4090 User's Guide.
9

Product Basics

See these sections to learn about the basic features of your product. Note: Software instructions in this manual are intended for use with the standard Epson printer software.
For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Printer Parts Locations The Power Off Timer Using EPSON Connect Email Print

Printer Parts Locations

See these sections to identify the parts on your printer.
Printer Parts - Top Printer Parts - Back Printer Parts - Inside Printer Parts - Control Panel Buttons and Lights
Parent topic: Product Basics
10

Printer Parts - Top

1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP (multipurpose) tray 7 Feeder guard
Parent topic: Printer Parts Locations
11

Printer Parts - Back

1 USB port 2 Ethernet LAN port 3 Maintenance box 4 Duplexer (rear unit) 5 AC inlet
Parent topic: Printer Parts Locations
12

Printer Parts - Inside

1 Ink cartridge slots 2 Front cover 3 Print head
Parent topic: Printer Parts Locations

Printer Parts - Control Panel Buttons and Lights

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1
The power light
2
The power button
3 The network status button 4
The paper feed button
5
The black cleaning button
6
The color cleaning button
7
The cancel button
8 The Ethernet light 9 The maintenance box light 10
The paper light
11
The ink out lights
Parent topic: Printer Parts Locations Related references
Printer Light Status

The Power Off Timer

The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - Mac OS X
Parent topic: Product Basics

Changing the Power Off Timer Setting - Windows

You can use the printer software to change the time period before the printer turns off automatically.
1. Do one of the following:
Windows 7: Click and select Devices and Printers. Right-click your product name and select Printer Properties.
Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Properties.
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Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name and select Properties.
2. Click the Optional Settings tab, then click Printer Settings. You see the Printer Settings window:
3. Select the time period you want as the Power Off Timer setting.
4. Click Apply.
5. When you see the confirmation message, click Yes, then close the Printer Settings window.
Parent topic: The Power Off Timer

Changing the Power Off Timer Setting - Mac OS X

You can use the printer software to change the time period before the printer turns off automatically.
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1. Do one of the following:
Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Scan, select your product, and select Open Print Queue. Select Utility.
2. Select Printer Settings. You see this window:
3. Select the time period you want as the Power Off Timer setting.
4. Click Apply.
Parent topic: The Power Off Timer
16

Using EPSON Connect Email Print

With EPSON Connect Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Email Print features a unique email address assigned to your EPSON product, similar to having a dedicated fax number. When you want to print, just send an email with attachments to your product's email address.
1. Set up your product for network printing as described on the Start Here sheet.
2. If you did not already set up Email Print when you installed your product software, visit
www.epson.com/connect to learn more about Email Print, check compatibility, and get detailed
setup instructions.
3. Send an email with attachments to your product's Email Print address. Note: Both the email and any attachments print by default. You can change these printing options by
logging into your EPSON Connect account.
Parent topic: Product Basics
17

Installing the PCL or PostScript Printer Software

Before installing any printer software, make sure you have set up your product as described on the Start Here sheet.
Installing the PCL or PostScript Printer Software - Windows 7/Windows Vista Installing the PCL or PostScript Printer Software - Windows XP Installing the PostScript (PS3) Printer Software - Mac OS X

Installing the PCL or PostScript Printer Software - Windows 7/Windows Vista

If you did not install the standard EPSON printer software, you need to install either the PCL or PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.
1. Double-click the Download WP-4090 Driver shortcut on your desktop and download the latest PCL or PS3 printer software.
2. Extract the zipped folder that you downloaded in the previous step.
3. Do one of the following:
Windows 7: Click , select Devices and Printers then select Add Printer.
Windows Vista: Click and select Control Panel. Double-click Printers, then select Add
Printer.
You see this window:
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4. Click Add a network, wireless or Bluetooth printer. You see a window like this:
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5. Select your product from the list of network printers and click Next. Do not select any product with (WSD) in its name.
Note: If your product does not appear on the list, make sure it is turned on and connected to your network, and click Search again.
6. Click Have disk. You see this window:
7. Click Browse.
8. Locate and open the folder you unzipped in a previous step.
9. Do one of the following:
• If you are installing the PCL printer software, select EPUP6SETUP.inf and click OK.
• If you are installing the PS3 printer software, select eppsnt.inf and click OK. You see a window like this:
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10. Select the name of your product and click Next. Note: If you are installing the PCL printer software, select Epson Universal Laser P6 from the
Printers list.
11. Enter the name of your product as the Printer name and click Next.
12. Click Print a test page to confirm that your product is installed.
13. Click Finish to close the window and complete setup.
Your product is now installed. Note: If you are using the PCL printer software, you need to select your product in the printer software
before you can adjust your print settings.
Parent topic: Installing the PCL or PostScript Printer Software Related tasks
Selecting the Product - PCL Printer Software - Windows
Related topics
Printing with the PCL Printer Software - Windows
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Printing with the PostScript (PS3) Printer Software - Windows

Installing the PCL or PostScript Printer Software - Windows XP

If you did not install the standard EPSON printer software, you need to install either the PCL or PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.
1. Double-click the Download WP-4090 Driver shortcut on your desktop and download the latest PCL or PS3 printer software.
2. Extract the zipped folder that you downloaded in the previous step.
3. Click Start and select Printers and Faxes.
4. Click Add Printer. You see this window:
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5. Select Local printer attached to this computer and click Next. Note: Make sure the Automatically detect and install my Plug and Play printer box is not checked.
You see this window:
6. Select Create a new port.
7. Select Standard TCP/IP Port as the Type of port setting and click Next. You see this window:
23
8. Click Next. You see this window:
24
9. To determine the network information you need to enter, print a network status sheet. Press the
network status button on the control panel.
10. Locate the IP address on the network status sheet you just printed and enter it as the Printer Name or IP Address in the Add Printer Wizard window. Click Next.
11. Click Finish. You see this window:
12. Click Have disk.
13. Click Browse.
14. Locate and open the folder you unzipped in a previous step.
15. Do one of the following:
• If you are installing the PCL printer software, select EPUP6SETUP.inf and click OK.
• If you are installing the PostScript printer software, select eppsnt.inf and click OK. You see a window like this:
25
16. Select the name of your product and click Next. Note: If you are installing the PCL printer software, select Epson Universal Laser P6 from the
Printers list.
17. Enter the name of your product as the Printer name and click Next.
18. Select Yes to print a test page and confirm that your product is installed or select No to skip this step, then click Next.
19. Click Finish to close the window and complete setup.
Your product is now installed. Note: If you are using the PCL printer software, you need to select your product in the printer software
before you can adjust your print settings.
Parent topic: Installing the PCL or PostScript Printer Software Related tasks
Selecting the Product - PCL Printer Software - Windows
26
Related topics
Printing with the PCL Printer Software - Windows Printing with the PostScript (PS3) Printer Software - Windows

Installing the PostScript (PS3) Printer Software - Mac OS X

If you did not install the standard EPSON printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.
1. Double-click the Download WP-4090 Driver shortcut on your desktop and download the latest PS3 printer software.
2. Extract the zipped folder that you downloaded in the previous step.
3. Run the PS3 printer software installer.
4. Follow the on-screen instructions to install the PS3 printer software. When the install process is completed, click Finish.
5. In the Apple menu or the Dock, select System Preferences.
6. Select Print & Fax or Print & Scan.
7. Click the + button.
8. Select your EPSON product and click Add. Note: Make sure the PostScript printer software is selected as the Print Using: setting.
Your product is now installed.
Parent topic: Installing the PCL or PostScript Printer Software Related topics
Printing with the PostScript (PS3) Printer Software - Mac OS X
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Loading Paper

Before you print, load paper for the type of printing you will do. Note: Load only plain paper when printing with the PCL or PostScript (PS3) printer software.
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available EPSON Papers Paper or Media Type Settings Setting the Paper Size for Each Source Installing and Enabling the Optional Second Paper Cassette

Loading Paper in the Cassette

You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal (8.5 × 14 inches [216 × 357 mm]) plain paper in the paper cassette.
1. Close the output tray, if necessary.
28
2. Pull out the paper cassette.
3. Slide the edge guides outward.
Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
29
4. Load a stack of paper, printable side down, in the cassette as shown.
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