Epson WorkForce WF-3620DWF User Manual

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User’s Guide

NPD4893-03 EN

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User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON of Seiko Epson Corporation.

SDXC Logo is a trademark of SD-3C, LLC.

Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, and MagicGate Memory Stick Duo are trademarks of Sony Corporation.

is a registered trademark, and EPSON EXCEED YOUR V IS IO N o r E XC E ED YO U R V IS IO N i s a tr ad em a rk

Intel® is a registered trademark of Intel Corporation.

PowerPC

Epson Scan software is based in part on the work of the Independent JPEG Group.

libtiff

is a registered trademark of International Business Machines Corporation.

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User’s Guide

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Microsoft

Apple, Macintosh, Mac OS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc.

Google Cloud Print

Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

The contents of this manual and the specifications of this product are subject to change without notice.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

is a registered trademark of Google Inc.

™

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User’s Guide

Contents

Introduction

Where to Find Information................... 8

Available Features.......................... 8

Caution, Important and Note................. 9

Operating System Versions................... 9

Using Epson Connect Service................ 10

Important Instructions

Safety Instructions........................ 11

Product Advisories and Warnings............. 12

Setting up/using the product............... 12

Using the product with a wireless connection

.................................... 13

Using memory cards..................... 14

Using the LCD screen.................... 14

Handling ink cartridges................... 14

Restrictions on Copying.................... 14

Protecting Your Personal Information.......... 15

Getting to Know Your Product

Product Parts............................ 16

WF-7610 Series/WF-7620 Series............ 16

WF-3620 Series/WF-3640 Series............ 19

Guide to the Control Panel.................. 21

Status icons............................ 23

Icons for each mode..................... 24

Status Menu........................... 25

Icons on the Software Keyboard for the LCD

Screen............................... 25

Loading Paper into the Paper Cassette.......... 33

Loading Envelopes into the Paper Cassette. . . . . . . 36

Loading Paper and Envelopes into the Rear Paper

Feed Slot................................ 39

Placing Originals.......................... 42

Automatic Document Feeder (ADF)......... 42

Scanner glass.......................... 44

Inserting a Memory Card................... 44

Copying

Copying Documents....................... 47

Basic copying.......................... 47

Copy Mode Menu List...................... 47

Printing

Printing from the Control Panel.............. 48

Printing a JPEG file...................... 48

Printing a TIFF file...................... 49

Printing from Your Computer................ 49

Printer Driver and Status Monitor........... 49

Basic Operations.......................... 51

Basic printing.......................... 51

Canceling printing...................... 55

Other Options........................... 57

Printing photos the easy way............... 57

Product presets (For Windows Only). . . . . . . . . 58

2-sided printing........................ 58

Fit to page printing...................... 60

Pages per Sheet printing.................. 61

Anti-Copy Pattern printing (for Windows

Only)................................ 62

Watermark printing (For Windows Only)..... 63

Header/Footer printing (For Windows Only)

.................................... 64

Administrator Settings for Printer Driver (for

Windows Only).......................... 65

Paper and Media Handling

Introduction to Using, Loading, and Storing

Media.................................. 27

Storing paper.......................... 27

Selecting Paper........................... 27

Paper type settings on the LCD screen........ 31

Paper type settings from the printer driver. . . . . 32

Scanning

Scanning from the Control Panel.............. 67

Scanning to a memory device.............. 67

Scanning to a folder..................... 68

Scanning to an email..................... 68

Scanning to a computer................... 69

Scan mode menu list..................... 70

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User’s Guide

Contents

Scanning from Your Computer............... 70

Scanning in Office Mode.................. 70

Scanning in Professional Mode............. 72

Image Adjustment Features................ 74

Previewing and Adjusting the Scan Area. . . . . . 77

Software Information...................... 79

Starting Epson Scan Driver................ 79

Starting Other Scanning Software........... 79

Faxing

Connecting to a Phone Line.................. 81

Compatible telephone lines and phone cables

.................................... 81

Connecting the product to the phone line...... 81

Connecting a phone device................ 82

Setting Up for Faxing...................... 83

Basic settings.......................... 83

Advanced settings....................... 87

Sending Faxes............................ 88

Basic operations........................ 88

Other options.......................... 90

Receiving Faxes........................... 94

Setting up the receive mode................ 94

Outputting received faxes................. 95

Viewing received faxes on the LCD screen. . . . . 97

Receiving a fax by polling................. 98

Receiving a fax manually.................. 98

Saving received faxes on a computer......... 99

Checking Fax Job Status and History........... 99

Using the status menu.................... 99

Printing a fax report.................... 100

Fax Mode Menu List...................... 101

Making Contact List Settings

Creating a Contact....................... 102

Creating a Group........................ 103

Menu List of Control Panel

Copy Mode............................. 105

Memory Device Mode..................... 106

Fax Mode.............................. 107

Scan Mode............................. 107

Setup Mode............................. 110

System Administration Settings............ 111

Contacts............................... 116

Presets................................ 116

Status Menu............................ 117

Ink Cartridge and Consumable Information

Ink Cartridges........................... 118

Maintenance Box ........................ 118

Replacing Ink Cartridges

Ink Cartridge Safety Instructions, Precautions,

and Specifications........................ 120

Safety instructions...................... 120

Precautions on ink cartridge replacement. . . . . 121

Ink Cartridge Specifications............... 122

Checking the Ink Cartridge Status............ 122

For Windows......................... 122

For Mac OS X......................... 123

Using the control panel.................. 124

Temporary Printing with Black Ink When Color

Ink Cartridges are Expended................ 125

For Windows......................... 125

For Mac OS X......................... 127

Conserving Black Ink When the Cartridge Is Low

(For Windows Only)...................... 128

Replacing an ink cartridge.................. 129

Maintaining Your Product and Software

Checking the Print Head Nozzles............. 133

Using the Nozzle Check utility for Windows

................................... 133

Using the Nozzle Check utility for Mac OS X

................................... 133

Using the control panel.................. 134

Cleaning the Print Head................... 134

Using the Head Cleaning utility for Windows

................................... 135

Using the Head Cleaning utility for Mac OS X

................................... 135

Using the control panel.................. 136

Aligning the Print Head.................... 136

Using the Print Head Alignment utility for

Windows............................ 136

Using the Print Head Alignment utility for

Mac OS X............................ 137

Using the control panel.................. 137

Making Network Service Settings............. 138

Sharing the Product for Printing............. 139

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User’s Guide

Contents

Cleaning the Product...................... 139

Cleaning the exterior of the product. . . . . . . . . 139

Cleaning the interior of the product......... 140

Replacing Maintenance Box................. 141

Checking the maintenance box status........ 141

Precautions on the maintenance box........ 141

Replacing a maintenance box.............. 141

Transporting the Product.................. 143

Checking and Installing Your Software......... 145

Checking the software installed on your

computer............................ 145

Installing the software................... 146

Uninstalling Your Software................. 146

For Windows......................... 146

For Mac OS X......................... 147

Transferring Data Using an External Storage Device

Precautions on Storage Devices.............. 149

Copying Files Between a Storage Device and Your

Computer.............................. 149

Copying files to your computer............ 149

Saving files to a storage device............. 150

Blurry or smeared print.................. 174

Miscellaneous Printout Problems............. 175

Incorrect or garbled characters............. 175

Incorrect margins...................... 176

Printout has a slight slant................. 176

Size or position of copied image is incorrect. . . 176

Inverted image........................ 177

Blank pages print...................... 177

Printed side is smeared or scuffed. . . . . . . . . . 177

Printing is too slow..................... 177

Paper Does Not Feed Correctly.............. 178

Paper does not feed..................... 178

Multiple pages feed..................... 178

Paper is improperly loaded............... 179

Paper is not ejected fully or is wrinkled. . . . . . . 179

The Product Does Not Print................ 179

All lights are off........................ 179

The control panel or lights are on........... 179

An ink error is indicated after you replace the

cartridge............................. 180

Other Problem.......................... 181

Printing plain papers quietly.............. 181

The memory card is not recognized......... 181

Rear paper feed slot is removed (Only for

WF-7610 Series/WF-7620 Series)........... 182

Error Indicators

Error Messages on the Control Panel.......... 152

Error Code on the Status Menu.............. 153

Troubleshooting for Printing/Copying

Diagnosing the Problem................... 156

Checking product status................. 157

Paper Jams............................. 159

Removing jammed paper from the rear cover

................................... 160

Removing jammed paper from inside the

product.............................. 165

Removing jammed paper from the paper

cassette.............................. 167

Removing jammed paper from the Automatic

Document Feeder (ADF)................. 169

Preventing paper jams................... 171

Reprinting after a paper jam (for Windows

only)................................ 171

Print Quality Help........................ 172

Horizontal banding..................... 173

Vertical banding or misalignment.......... 173

Incorrect or missing colors............... 174

Troubleshooting for Scanning

Problems Indicated by Messages on the LCD

Screen or Status Light..................... 183

Problems When Starting a Scan.............. 183

How to unblock Epson Event Manager....... 183

Using the Automatic Document Feeder (ADF)

................................... 184

Using scanning software other than Epson

Scan driver........................... 184

Problems When Feeding Paper.............. 185

The paper gets dirty..................... 185

Multiple sheets of paper are fed. . . . . . . . . . . . 185

The paper jams in the Automatic Document

Feeder (ADF) ......................... 185

Problems With Scanning Time.............. 185

Problems With Scanned Images.............. 185

Scan quality is unsatisfactory.............. 185

The scanning area or direction is

unsatisfactory......................... 186

Other Problems.......................... 188

Scanning quietly....................... 188

Problems Remain After Trying All Solutions.... 188

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Contents

Troubleshooting for Faxing

Cannot send and receive fax................. 189

“No dial tone detected.” error occurs........ 189

Memory full error occurs................. 190

Quality problems........................ 190

In sent faxes.......................... 190

In received faxes....................... 190

Other problems.......................... 190

Answering machine cannot answer voice calls

................................... 190

The time and date of sent or received fax jobs is

incorrect............................. 191

Cannot store received faxes in an external

storage device......................... 191

Faxes are sent at the wrong size............ 191

Product Information

System Requirements..................... 192

For Windows......................... 192

For Mac OS X......................... 192

Technical Specifications.................... 192

Printer specifications.................... 192

Scanner specifications................... 195

Automatic Document Feeder (ADF)

specifications......................... 195

Fax specifications...................... 196

Network interface specification............ 196

Memory card......................... 197

Mechanical........................... 198

Electrical............................. 199

Environmental........................ 200

Standards and approvals................. 201

Interface............................. 202

External USB device.................... 202

Where To Get Help

Technical Support Web Site................. 203

Contacting Epson Support.................. 203

Before Contacting Epson................. 203

Help for Users in Europe................. 204

Help for Users in Australia............... 204

Help for Users in Hong Kong.............. 204

Index

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User’s Guide

Introduction

Where to Find Information

The latest version of the following manuals are available on the Epson support website.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

❏ Start Here (paper):

Provides you with an introduction to the product and services.

❏ Basic Guide (paper):

Provides you with basic information when you are using the product without a computer. This manual may not be included depending on model and region.

❏ Important Safety Instructions (paper):

Provides you with instructions to ensure the safe use of this product. This manual may not be included depending on model and region.

❏ User’s Guide (PDF):

Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer, or when using advanced features such as 2 sided copying.

❏ Network Guide (PDF):

Provides instructions on network settings for your computer, smartphone or product, and solving problems.

❏ Administrator’s Guide (PDF):

Provides the system administrator with information on security management and product settings.

Available Features

Check what is available for your product.

WF-7610 WF-7620 WF-7621 WF-3620 WF-3621 WF-3640

Print ✓✓✓✓✓✓

Copy ✓✓✓✓✓✓

Fax ✓✓✓✓✓✓

Scan to a computer

Scan to a memory device

✓✓✓✓✓✓

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User’s Guide

Scan to a network folder

Scan to an email

Forward fax to a network folder

Forward fax to an email

Introduction

WF-7610 WF-7620 WF-7621 WF-3620 WF-3621 WF-3640

Australia and

✓✓✓

New Zealand

✓

only

Australia and New Zealand

only

LDAP

Paper cassette 2 - ✓✓ --✓

* For more details, see the online Administrator’s Guide.

✓✓✓ ---

Caution, Important and Note

Caution, Important, and Note in this manual are indicated as below and have the following meaning.

Caution

must be followed carefully to avoid bodily injury.

Important

must be observed to avoid damage to your equipment.

Note

contain useful tips and restrictions on product operation.

Operating System Versions

In this manual, the following abbreviations are used.

❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise.

❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and

Windows 7 Ultimate.

❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows

Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP

Professional.

❏ Windows Server 2012 refers to Windows Server 2012 Essentials Edition, Server 2012 standard Edition.

❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition, Windows Server 2008 Enterprise Edition,

Windows Server 2008 x64 Standard Edition, and Windows Server 2008 x64 Enterprise Edition.

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User’s Guide

Introduction

❏ Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2

Enterprise Edition.

❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise

Edition, Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition.

❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.

Using Epson Connect Service

Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL;

https://www.epsonconnect.com/ (Epson Connect portal site) http://www.epsonconnect.eu (Europe only)

Note:

You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product. & “Making Network Service Settings” on page 138

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User’s Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product.

❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other

cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specifically explained in the product’s guides.

❏ Unplug the product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the product near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject

to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the product and not to handle the product with wet hands.

❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely

affect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

❏ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

❏ Do not use a telephone to report a gas leak in the vicinity of the leak.

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User’s Guide

Important Instructions

❏ For WF-7610 Series/WF-7620 Series: The product is heavy and should not be lifted or carried by fewer than two

persons. When lifting the product, the two persons should assume the correct positions (see below).

Note:

The following provides safety instructions for ink cartridges. & “Replacing Ink Cartridges” on page 120

Product Advisories and Warnings

Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for future reference.

Setting up/using the product

❏ Do not block or cover the vents and openings in the product.

❏ Use only the type of power source indicated on the product’s label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

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User’s Guide

Important Instructions

❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the product.

❏ When connecting the product to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. The product

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Allow spaces behind the product for the cables, and space above the product so that you can fully raise the

document cover.

❏ Leave enough space in front of the product for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct

sunlight, strong light, or heat sources.

❏ Do not insert objects through the slots in the product.

❏ Do not put your hand inside the product or touch the ink cartridges during printing.

❏ Do not touch the white flat cable inside the product.

❏ Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause

fire.

❏ Do not move the ink cartridge holder by hand; otherwise, you may damage the product.

❏ Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until

the LCD screen has turned off completely.

❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink

cartridges are in place.

❏ Be careful not to trap your fingers when closing the scanner unit.

❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical

outlet.

❏ Do not press too hard on the scanner glass when placing the originals.

Using the product with a wireless connection

❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may

adversely affect the operation of electrical medical equipment.

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User’s Guide

Important Instructions

❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves

from this product may adversely affect these devices, and could lead to accidents due to malfunction.

Using memory cards

❏ Do not remove a memory card or turn off the product while the memory card light is flashing.

❏ The methods for using memory cards vary according to card type. Be sure to refer to the documentation packaged

with your memory card for details.

❏ Use only memory cards compatible with the product.

& “Memory card” on page 197

Using the LCD screen

❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. These are normal and do not indicate that it is damaged in any way.

❏ Only use a dry, soft cloth to clean the LCD screen or touchscreen. Do not use liquid or chemical cleaners.

❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel

surface chips or cracks, and do not touch or attempt to remove the broken pieces.

❏ Press the touchscreen gently with your finger. Do not press force or operate with your nails.

❏ Do not operate by a sharp edge thing such as a ball point pen, sharp pencil, stylus pen and so on.

❏ Condensation inside the panel due to abrupt changes in temperature or humidity may cause performance to

deteriorate.

Handling ink cartridges

We will provide ink-related safety instructions and product advice/warnings in the linked section (before “Replacing Ink Cartridges” section).

& “Replacing Ink Cartridges” on page 120

Restrictions on Copying

Observe the following restrictions in order to ensure the responsible and legal use of the product.

Copying of the following items is prohibited by law:

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

Page 15

User’s Guide

Important Instructions

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession

tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

❏ Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a

knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Protecting Your Personal Information

This product allows you to store names and telephone numbers in its memory even when the power is turned off.

Use the following menu to erase the memory if you give the product to someone else or dispose of it.

Setup > System Administration > Restore Default Settings > Clear All Data and Settings

Page 16

User’s Guide

Getting to Know Your Product

Note:

The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

Product Parts

WF-7610 Series/WF-7620 Series

a. ADF cover

b. ADF lever

c. Automatic Document Feeder (ADF)

d. Edge guide

e. ADF input tray (place your originals here to be copied)

f. ADF output tray (your originals are ejected here as they are copied)

g. Paper cassette 1

Paper cassette 2

* Paper cassette 2 is only available for the WF-7620 Series.

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User’s Guide

a. Edge guides

b. Rear paper feed slot

c. Output tray

Getting to Know Your Product

d. Output tray extension

e. Stopper

f. Edge guides

g. Paper cassette

h. Paper cassette cover

a. Document cover

b. Scanner glass

c. Control panel

d. Memory card slot

e. Memory card light

f. External interface USB port

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User’s Guide

a. Scanner unit

b. Ink cartridge cover

c. Ink cartridge holder

Getting to Know Your Product

d. Print head (under the ink cartridge holder)

a. Maintenance box

b. Rear cover 1

c. Rear cover 2 (Auto Duplexer)

d. AC inlet

e. LINE port

f. EXT. port

g. LAN port

h. USB connector

Page 19

User’s Guide

Getting to Know Your Product

WF-3620 Series/WF-3640 Series

a. ADF cover

b. Automatic Document Feeder (ADF)

c. Edge guide

d. ADF input tray (place your originals here to be copied)

e. ADF output tray (your originals are ejected here as they are copied)

f. Paper cassette 1

Paper cassette 2

* Paper cassette 2 is only available for the WF-3640 Series.

a. Edge guides

b. Rear paper feed slot

c. Output tray

d. Output tray extension

e. Stopper

f. Edge guides

g. Paper cassette

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User’s Guide

a. Document cover

b. Scanner glass

Getting to Know Your Product

c. Control panel

d. Memory card slot

e. Memory card light

f. External interface USB port

a. Scanner unit

b. Ink cartridge cover

c. Ink cartridge holder

d. Print head (under the ink cartridge holder)

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User’s Guide

a. Maintenance box

b. Rear cover (Auto Duplexer)

c. AC inlet

Getting to Know Your Product

d. LINE port

e. EXT. port

f. LAN port

g. USB connector

Guide to the Control Panel

Note:

❏ Control panel design varies depending on location.

❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may

differ from your actual product, the method of operation is the same.

WF-7610 Series/WF-7620 Series

Page 22

User’s Guide

WF-3620 Series/WF-3640 Series

Buttons/Lights Function

Getting to Know Your Product

Turns the product on or off. The power light turns on when the product is on. Flashes when the product is printing/copying/scanning/faxing, replacing an ink cartridge, charging ink, or cleaning the print head.

0 - 9

Returns to the top menu. When on the top menu, switches between the modes.

Interrupts the current print or copy job an d allows you to perform a different print or copy job. Press this button again to restart the job that has been paused.

Resets your settings to user de fault settings. If user default settings have not been made, resets to the factory default.

Stops the current operation.

LCD screen displays menus. If your product has a touch panel, you can scroll the screen by swiping the LCD screen. Try swiping a little harder if the touch panel is slow to respond.

Returns to the Home screen if no operations are made for a few minutes.

Cancels/returns to the previous menu.

Shows the Status Menu.

& “Status Menu” on page 25

The orange light on the left turns on or flashes when an error occurs. You can check the error from the Status Menu.

The blue light on the right flashes while the product is processing data. It stays on when there are print/scan/fax jobs waiting to be processed.

Specifies the date/time or the number of copies, as we ll as fax numb ers. E nter s alph anum eric characters and switches between uppercase, lowercase, and numbers each time it is pressed. It may be easier to use the software keypad to enter text instead of using these buttons.

j c Clears the number of copies and fax number.

u, d

Starts printing/copying/scanning/faxing in black and white.

Starts printing/copying/scanning/faxing in color.

Scrolls the screen.

Page 23

User’s Guide

Buttons/Lights Function

Getting to Know Your Product

*1This button is only available for the WF-7610 Series/WF-7620 Series.

*2These buttons are only available for the WF-3620 Series.

Shows a list of the preset settings you registered.

Status icons

The following icons are displayed on the control panel depending on the product’s status. Press the Wi-Fi icon or network status icon to check the current network settings and make Wi-Fi settings.

Icons Description

Displays a help which provides you instructions such as loading paper and placing a document.

A document is placed on the Automatic Document Feeder (ADF).

One or more ink cartridges are running low on ink or the maintenance box is nearly full. Press to open the Status Menu, select Printer Information, and then check the status of the consumables.

Indicates that one or more ink cartridges are expended or the maintenance box is full. Press to open the Status Menu, select Printer Information, and then check the status of the consumables.

Indicates that unread or unprinted fax data is stored in the product.

Indicates the fax memory usage.

Indicates the fax memory is full. Delete received faxes you have already read or printed. & “Checking received faxes in the Inbox” on page 100

If y ou ha v e m ad e se tt i ng s t o sa ve re c ei ve d fa xe s on a c o mp ut er o r a n e x te rn a l m em o ry de v ic e, turn on the computer or connect the device to the product.

Indicates that a Wi-Fi or an Ethernet connection is being processed.

Indicates that there is no Ethernet connection.

Indicates that an Ethernet connection has been established.

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User’s Guide

Icons Description

Indicates that there is no Wi-Fi connection.

Indicates that a Wi-Fi network error has occur red or the product is searching for a connection.

Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection's signal strength.

Indicates that an Ad Hoc connection has been established.

Indicates that a Wi-Fi Direct mode connection has been established.

Getting to Know Your Product

Indicates that Simple AP mode connection has been established.

Icons for each mode

Icons Description

Enters Copy mode. & “Copying” on page 47

Enters Scan mode. & “Scanning from the Control Panel” on page 67

Enters Fax mode. & “Faxing” on page 81

Opens Presets screen.

Enters Memory Device mode.

Shows the registered contact list for scanning and faxing. & “Making Contact List Settings” on page 102

Page 25

User’s Guide

Getting to Know Your Product

Icons Description

Shows the status of Epson Connect service. & “Using Epson Connect Service” on page 10

Opens Eco Mode settings screen. & “System Administration Settings” on page 111

Enters Setup mode. & “Setup Mode” on page 110

*1This icon is only available for the WF-7610 Series/WF-7620 Series/WF-3640 Series.

*2This icon is only available for the WF-7610 Series/WF-7620 Series.

Status Menu

The Status Menu displays the current status of the product and jobs. Press on the control panel.

Function Description

Printer Information

Job Monitor Displays a list of ongoing jobs and jobs waiting to be processed.

Job History

Job Storage

Displays the status of the consumables and any errors that have occurred in the product. To resolve an error, select the error from the list to display the error message.

Displays the job history. If a job fails, an error code is shown in the history. You can check the error code and the solution for the error in the following section. & “Error Code on the Status Menu” on page 153

Select Inbox to display the received faxes stored in the product’s memory.

Icons on the Software Keyboard for the LCD Screen

You can enter characters and symbols from the software keyboard to register a contact, make network settings, and so on. The following icons are displayed on the software keyboard screen.

Note:

Available icons vary depending on the setting item.

Icons Description

Switches between upper case and lower case letters.

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User’s Guide

Icons Description

Switches the character type.

123#: Allows you to enter numbers and symbols.

ABC: Allows you to enter the alphabet.

ÁÄÂ: Allows you to enter special characters such as umlauts and accents.

Changes the keyboard layout.

Enters a space.

Getting to Know Your Product

Deletes the character to the left.

Confirms the entered characters.

Page 27

User’s Guide

Paper and Media Handling

Introduction to Using, Loading, and Storing Media

You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink.

Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.

When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.

Note:

❏ Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the

instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.

❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may

cause ink to smear on your prints.

Storing paper

Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.

Selecting Paper

The following table shows supported paper types. The loading capacity, paper source, and availability of borderless printing vary by paper as shown below.

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User’s Guide

WF-7610 Series/WF-7620 Series

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

paper

cassette 1

paper

cassette 2

rear paper

feed slot

Borderless

printing

2-sided

printing

Plain paper

Thick paper

Legal

Letter

27.5 mm

-1-✓

-1--

1-✓

User defined 1 1 1 - ✓

A3 - - 1 - -

B4 - - 1 - -

Legal - - 1 - -

Letter - - 1 - -

A4 - - 1 - -

B5 - - 1 - -

A5 - - 1 - -

A6 - - 1 - -

User defined - - 1 - -

Envelope #10 10 - 1 - -

DL 10 - 1 - -

C6 10 - 1 - -

C4 10 - 1 - -

Epson Bright

200

1-✓ White Ink Jet Paper

Epson Photo

A3+ 80 - 1 - Quality Ink Jet Paper

A3 80 - 1 - -

A4 80 - 1 - -

Page 29

User’s Guide

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

paper

cassette 1

paper

cassette 2

rear paper

feed slot

Borderless

printing

2-sided

printing

Epson Matte Paper Heavyweight

Epson Premium Glossy Photo Paper

Epson Premium Semigloss Photo Paper

A3+ 20 - 1 ✓ -

A3 20 - 1 ✓ -

A4 20 - 1 ✓ -

A3+ 20 - 1 ✓ -

A3 20 - 1 ✓ -

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6

20 - 1 ✓ -

in.)

13 × 18 cm (5 × 7

20 - 1 ✓ -

in.)

16:9 wide size

20 - 1 ✓ -

(102 × 181 mm)

A3+ 20 - 1 ✓ -

A3 20 - 1 ✓ -

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6

20 - 1 ✓ -

in.)

Epson Ultra

A4 20 - 1 ✓ - Glossy Photo Paper

10 × 15 cm (4 × 6

20 - 1 ✓ -

in.)

13 × 18 cm (5 × 7

20 - 1 ✓ -

in.)

Epson Photo

A4 20 - 1 ✓ - Paper, Glossy

× 15 cm (4 × 6

20 - 1 ✓ -

in.)

13 × 18 cm (5 × 7

20 - 1 ✓ -

in.)

*1Paper cassette 2 may not be available depending on the product.

*2Plain paper is defined as paper with a weight of 64 g/m

(17 lb) to 90 g/m2 (24 lb). This includes preprinted paper, letterhead, colored paper, and recycled paper. Make sure you are using long-grain paper. If you are not sure what type of paper you are using, consult the paper packaging or the manufacturer to check the paper specifications.

*3The loading capacity for manual 2-sided printing is 30 sheets.

*4Thick paper is defined as paper with a weight of 91 g/m

(25 lb) to 256 g/m2 (68 lb).

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User’s Guide

WF-3620 Series/WF-3640 Series

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

paper

cassette 1

paper

cassette 2

rear paper

feed slot

Borderless

printing

2-sided

printing

Plain Paper

Legal

Letter

27.5 mm

-1-

----

1-✓

User defined 1 1 1 - ✓

Thick paper

Legal - - 1 - -

Letter - - 1 - -

A4 - - 1 - -

B5 - - 1 - -

A5 - - 1 - -

User defined - - 1 - -

Envelope #10 10 - 1 - -

✓

Epson Bright White Ink Jet Paper

Epson Photo Quality Ink Jet Paper

Epson Matte Paper Heavyweight

Epson Premium Glossy Photo Paper

DL 10 - 1 - -

C6 10 - - - -

C4 - - 1 - -

200

1-✓

A4 80 - 1 - -

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6

20 - - ✓ -

in.)

13 × 18 cm (5 × 7

20 - - ✓ -

in.)

16:9 wide size

20 - - ✓ -

(102 × 181 mm)

Page 31

User’s Guide

Media Type Size

Paper and Media Handling

Loading capacity (sheets or height)

paper

cassette 1

paper

cassette 2

rear paper

feed slot

Borderless

printing

2-sided

printing

Epson Premium Semigloss Photo Paper

Epson Ultra Glossy Photo Paper

Epson Photo Paper, Glossy

*1Paper cassette 2 may not be available depending on the product.

*2Plain paper is defined as paper with a weight of 64 g/m

This includes preprinted paper, letterhead, colored paper, and recycled paper.

*3The loading capacity for manual 2-sided printing is 1 sheet.

*4The loading capacity for manual 2-sided printing is 30 sheets.

*5Legal and A5 size paper are not available for automatic 2-sided printing. These sizes are for manual 2-sided printing only.

*6Thick paper is defined as paper with a weight of 91 g/m

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6 in.)

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6 in.)

13 × 18 cm (5 × 7 in.)

A4 20 - 1 ✓ -

10 × 15 cm (4 × 6 in.)

13 × 18 cm (5 × 7 in.)

20 - - ✓ -

(17 lb) to 90 g/m2 (24 lb).

(25 lb) to 256 g/m2 (68 lb).

Note:

The availability of paper varies by location.

Paper type settings on the LCD screen

The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper LCD paper type

Plain paper

Preprinted paper

Letterhead

Colored paper

Recycled paper

plain papers

Preprinted

Letterhead

Color

Recycled

Page 32

User’s Guide

Paper and Media Handling

For this paper LCD paper type

Thick paper Thick-Paper

Epson Bright White Ink Jet Paper

Epson Ultra Glossy Photo Paper Ultra Glossy

Epson Premium Glossy Photo Paper Prem. Glossy

Epson Premium Semigloss Photo Paper Prem. Semigloss

Epson Photo Paper, Glossy Glossy

Epson Matte Paper – Heavyweight Matte

Epson Photo Quality Ink Jet Paper Matte

Envelopes Envelope

*1You can perform 2-sided printing with this paper.

plain papers

Paper type settings from the printer driver

For this paper Printer driver paper type

Plain paper plain papers

Epson Bright White Ink Jet Paper plain papers

Preprinted paper Preprinted

Letterhead Letterhead

Colored paper Color

Recycled paper Recycled

Epson Ultra Glossy Photo Paper Epson Ultra Glossy

Epson Premium Glossy Photo Paper Epson Premium Glossy

Epson Premium Semigloss Photo Paper Epson Premium Semigloss

Epson Photo Paper, Glossy Photo Paper Glossy

Epson Matte Paper – Heavyweight Epson Matte

Thick paper Thick-Paper

Epson Photo Quality Ink Jet Paper Epson Matte

Envelopes Envelope

Page 33

User’s Guide

Paper and Media Handling

Note:

The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. & “Technical Support Web Site” on page 203

Loading Paper into the Paper Cassette

Follow these steps to load paper:

Pull the paper cassette all the way out.

For WF-7610 Series/WF-7620 Series: Remove the cover.

Pinch and slide the edge guides to the sides of the paper cassette.

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User’s Guide

Paper and Media Handling

Note:

When using paper larger than A4, extend the paper cassette to the symbol on the cassette.

Slide the edge guide to adjust to the paper size you will use.

Note:

Paper larger than Legal size is only available for the WF-7610 Series/WF-7620 Series.

Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out

from the end of the cassette.

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User’s Guide

Note:

❏ Paper cassette 2 supports paper B5 or larger only.

❏ Fan and align the edges of the paper before loading.

Slide the edge guides to the edges of the paper.

Paper and Media Handling

Note:

For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

& “Selecting Paper” on page 27

For WF-7610 Series/WF-7620 Series: Put the paper cassette cover back on.

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User’s Guide

Paper and Media Handling

Keep the cassette flat and slowly and carefully reinsert it all the way into the product.

Note:

When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed. Make sure the paper settings match the paper you have loaded.

Slide out the output tray and raise the stopper.

Note:

❏ If you want to print on commercially available pre-punched paper, see “Loading Paper and Envelopes into the Rear

Paper Feed Slot” on page 39.

❏ Leave enough space in front of the product for the paper to be fully ejected.

❏ Do not remove or insert the paper cassette while the product is operating.

Loading Envelopes into the Paper Cassette

Follow these steps to load envelopes:

Page 37

User’s Guide

Paper and Media Handling

Pull the paper cassette 1 all the way out.

For WF-7610 Series/WF-7620 Series: Remove the cover.

Pinch and slide the edge guides to the sides of the paper cassette.

Load envelopes lengthwise with the flap facing up and to the right.

Note:

Make sure the number of envelopes does not exceed the limit.

& “Selecting Paper” on page 27

Page 38

User’s Guide

Paper and Media Handling

Slide the edge guides to the edges of the envelopes and check that the envelopes are not sticking out from the end

of the cassette.

Note:

Even if you do not feel a click, slide the edge guides to the edges of the envelopes.

For WF-7610 Series/WF-7620 Series: Put the paper cassette cover back on.

Keep the cassette flat and slowly and carefully reinsert it all the way into the product.

Page 39

User’s Guide

Note:

When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed. Make sure the paper settings match the paper you have loaded.

Slide out the output tray and raise the stopper.

Paper and Media Handling

Note:

❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes

exceeds 10mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.

❏ Do not use envelopes that are curled or folded.

❏ Flatten the envelope and the flaps before loading.

❏ Flatten the leading edge of the envelope before loading.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

❏ Align the edges of the envelopes before loading.

Loading Paper and Envelopes into the Rear Paper Feed Slot

Follow the steps below to load paper and envelopes into the rear paper feed slot:

Note:

❏ Send your job before loading paper into the rear paper feed slot.

❏ Load paper in the rear paper feed slot when the product is not operating.

Page 40

User’s Guide

Slide out the output tray, and raise the stopper.

Open the rear paper feed slot.

Paper and Media Handling

While holding only one sheet of paper with the printable side face-up at the center of the rear paper feed slot,

slide the edge guides until they are flush with the edges of the paper.

Note:

The printable side is often whiter or brighter than the other side.

Insert the paper into the rear paper feed slot. The paper is automatically fed.

Page 41

User’s Guide

Note:

❏ When loading envelopes, load the short edge first with the flap facing down.

❏ Do not use envelopes that are curled or folded.

❏ Flatten the envelope and the flaps before loading.

Paper and Media Handling

❏ Flatten the leading edge of the envelope before loading.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Note for paper with binding holes:

❏ You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the

binding holes along the top or the bottom.

❏ Available sizes are A3*, B4*, A4, B5, A5, A6*, Letter and Legal.

(* A3, B4, and A6 size paper are supported only for WF-7610 Series/WF-7620 Series.)

❏ Automatic 2-sided printing is not available.

❏ Make sure you adjust the print position of your file to avoid printing over the binder holes.

Page 42

User’s Guide

Paper and Media Handling

Placing Originals

Automatic Document Feeder (ADF)

You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages quickly. The ADF can scan both sides of your documents. You can use the following originals in the ADF.

Size

Type Plain paper

Weight

Capacity

*1For the WF-3620 Series/WF-3640 Series, you cannot automatically scan both sides of A5 and Legal size paper.

*2B4 and A3 documents are only available for the WF-7610 Series/WF-7620 Series.

*3For the WF-3620 Series/WF-3640 Series, the loading capacity of Legal size is 10 sheets.

Important:

To prevent paper jams, avoid the following documents. For these types, use the scanner glass.

❏ Documents held together with paper clips, staples, etc.

❏ Documents that have tape or paper stuck to them.

❏ Photos, OHPs, or thermal transfer paper.

❏ Paper that is torn, wrinkled, or has holes.

Tap the originals on a flat surface to even the edges.

B5, A5

64 g/m

35 sheets or 3.5 mm or less

, A4, Letter, Legal*1, B4*2, A3

to 95 g/m

Slide the edge guide on the Automatic Document Feeder.

Page 43

User’s Guide

Paper and Media Handling

Insert the originals face-up and short edge first into the Automatic Document Feeder.

Note:

Do not load documents above the H arrow mark inside the edge guide.

Slide the edge guide until it is flush with the originals.

Note:

For 2-up Copy layout, place the original as shown. Make sure the orientation of the original matches the Document Orientation settings.

Page 44

User’s Guide

Paper and Media Handling

Scanner glass

Open the document cover and place your original face-down on the scanner glass.

Slide the original to the corner.

Note:

See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan.

& “The edges of your original are not scanned” on page 186 & “Multiple documents are scanned into a single file” on page 187

Close the cover gently.

Note:

When there is a document in the Automatic Document Feeder (ADF) and on the scanner glass, priority is given to the document in the Automatic Document Feeder (ADF).

Inserting a Memory Card

You can print photos that are stored on a memory card, or save scanned data on a memory card. The following memory cards are supported.

SD, miniSD, microSD, SDHC, miniSDHC, microSDHC, SDXC, microSDXC, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, MagicGate Memory Stick Duo

Page 45

User’s Guide

Paper and Media Handling

Important:

The following memory cards require an adapter. Attach it before inserting the card into the slot, otherwise the card may get stuck.

❏ miniSD, microSD, miniSDHC, microSDHC, microSDXC

❏ Memory Stick Micro

Insert one card at a time.

Check the light stays on.

= on, = flashing

Important:

❏ Do not try to force the card all the way into the slot. It should not be fully inserted.

❏ Do not remove the memory card while the light is flashing. The data in the memory card may be lost.

Page 46

User’s Guide

Note:

If the Memory Device Interface settings are set to Disable, the memory card is not recognized.

Paper and Media Handling

Page 47

User’s Guide

Copying

Copying Documents

Basic copying

Follow the steps below to copy documents.

Load paper in the paper cassette.

& “Loading Paper into the Paper Cassette” on page 33

Note:

To copy on a single sheet of thick paper or paper with binding holes, load the paper into the rear paper feed slot after sending the job in step 7. Make sure to change the Paper Source setting to Rear Paper Feed Slot. & “Loading Paper and Envelopes into the Rear Paper Feed Slot” on page 39

Copying

Place original.

& “Placing Originals” on page 42

Enter Copy mode from the Home menu.

Enter the number of copies by using the numeric keypad on the control panel.

Select Layout, and then select the appropriate layout such as 2-up copying.

Make the necessary copy settings. Select Settings to make more detailed settings.

Note:

❏ Press Preview to preview the copy results before you start copying.

❏ You can save your copy settings as a preset.

& “Presets” on page 116

Press one of the x buttons to set the color mode, and then start copying.

Copy Mode Menu List

Refer to the section below for the Copy mode menu list. & “Copy Mode” on page 105

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User’s Guide

Printing

Printing from the Control Panel

Follow the steps below to print from the control panel without using a computer. You can print data from a memory card or an external USB device.

Printing a JPEG file

Load paper.

& “Loading Paper into the Paper Cassette” on page 33 & “Loading Paper and Envelopes into the Rear Paper Feed Slot” on page 39

Insert a memory device.

& “Inserting a Memory Card” on page 44

Select Memory Device from the Home menu.

Select JPEG.

Note:

❏ If you have more than 999 images on your memory device, images are automatically divided into groups and

the group selection screen is displayed. Select the group that contains the image you want to print. Images are sorted by the date they were taken.

❏ To select another group, select the menu as shown below.

Memory Device > JPEG > Options > Select Group.

Select the image you want to print.

Enter the number of prints by using the numeric keypad on the control panel.

Press Settings to make print settings or press Adjustments to make color adjustment settings.

Note:

❏ For more information on detailed settings, see the Memory Device mode menu list.

& “Memory Device Mode” on page 106

❏ To select more images, press

Press one of the x buttons to set the color mode, and then start printing.

and then repeat steps 5 to 6 or swipe horizontally to change the image.

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User’s Guide

Printing

Printing a TIFF file

Load paper.

& “Loading Paper into the Paper Cassette” on page 33 & “Loading Paper and Envelopes into the Rear Paper Feed Slot” on page 39

Insert a memory device.

& “Inserting a Memory Card” on page 44

Select Memory Device from the Home menu.

Select TIFF.

Select the file you want to print.

Check the file information, and then press Proceed.

Enter the number of prints by using the numeric keypad on the control panel.

Press Settings to make the print settings.

Note:

For detailed settings items, refer to the Memory Device mode menu list. & “Memory Device Mode” on page 106

Press Proceed, then confirm the print settings.

Press one of the x buttons to set the color mode, and then start printing.

Printing from Your Computer

Printer Driver and Status Monitor

The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition.

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User’s Guide

Printing

Note for Windows users:

❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click

the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start menu, and check in the EPSON folder.* * For Windows 8: If the button does not appear in the Maintenance window, right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps, then select Software Update from EPSON category.

❏ If you want to change the language of the driver, select the language you want to use from the Language setting in your

printer driver’s Maintenance window. Depending on the location, this function may not be available.

Accessing the printer driver for Windows

You can access the printer driver from most Windows applications, the desktop or the taskbar.

To make settings that apply only to the application you are using, access the printer driver from that application.

To make settings that apply to all of your Windows applications, access the printer driver from the desktop or the taskbar.

Refer to the following sections to access the printer driver.

Note:

Screen shots of the printer driver windows in this User’s Guide are from Windows 7.

From Windows applications

Click Print or Print Setup on the File menu.

In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your

application, you may need to click one or a combination of these buttons.)

From the desktop

❏ Windows 8 and Server 2012

Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and Sound category. Right-click on the product, or press and hold the product and select Printing preferences.

❏ Windows 7 and Server 2008 R2:

Click the start button, select Devices and Printers. Then right-click the product and select Printing preferences.

❏ Windows Vista and Server 2008:

Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then select the product and then click Select printing preferences.

❏ Windows XP and Server 2003:

Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu.

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User’s Guide

Printing

From the shortcut icon on the taskbar

Right-click the product icon on the taskbar, then select Printer Settings.

To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring Preferences window, select the Register the shortcut icon to the task bar check box.

Getting information through online help

In the printer driver window, try one of the following procedures.

❏ Right-click the item, then click Help.

❏ Click the

button at the top right of the window, then click the item (for Windows XP only).

Accessing the printer driver for Mac OS X

The table below describes how to access the printer driver dialog.

Dialog Box How to Access It

Page Setup

Epson Printer Utility 4

Click Page Setup on the File menu of your application.

Note:

Depending on your application, the Page Setup menu may not appear in the File menu.

Click Print on the File menu of your application.

For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Pr int & Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.

For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.

For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax. Select your product from the Printers list box, click Open Print Queue and then click Utility button.

Basic Operations

Basic printing

Follow the steps below to print from your computer. If you cannot change some of the printer driver settings, they may have been locked by the administrator. Contact your administrator or a power user for assistance.

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Printing

Note:

❏ The screen shots in this manual may vary depending on the model.

❏ Before you print, load paper properly.

& “Loading Paper into the Paper Cassette” on page 33 & “Loading Envelopes into the Paper Cassette” on page 36 & “Loading Paper and Envelopes into the Rear Paper Feed Slot” on page 39

❏ Refer to the section below for the printable area.

& “Printable area” on page 194

❏ After completing the settings, print one test copy and examine the results before printing an entire job.

Basic product settings for Windows

Open the file you want to print.

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Click the Main tab.

Select the appropriate Paper Source setting.

Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online

help.

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Printing

Check Borderless to print borderless photos.

& “Selecting Paper” on page 27

If you want to control the amount of the image that extends beyond the edges of the paper, click the Settings button, select Auto Expand as the Method of Enlargement, and then adjust the Amount of Enlargement slider.

Select Portrait (tall) or Landscape (wide) to change the orientation of your print.

Note: Select Landscape when printing on envelopes.

Select the appropriate Paper Type setting.

& “Paper type settings from the printer driver” on page 32

Note:

Print quality is automatically adjusted for the selected Paper Type.

Select the appropriate Quality setting.

Note:

If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid.

Click OK to close the printer settings window.

Note:

To make changes to advanced settings, refer to the relevant section.

Print your file.

Basic product settings for Mac OS X

Note:

❏ Screen shots of the printer driver windows in this manual are from Mac OS X 10.7.

❏ When printing envelopes, use the application to rotate the data 180 degrees.

Open the file you want to print.

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User’s Guide

Access the Print dialog box.

& “Accessing the printer driver for Mac OS X” on page 51

Printing

Note:

If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5.8) to extend this dialog box.

Select the product you are using as the Printer setting.

Note: Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page Setup on the File menu of your application, and then make suitable settings.

Select the appropriate Paper Size setting.

Note: Select XXX ( Borderless) as the Paper Size if you want to print borderless photos.

& “Selecting Paper” on page 27

Select the appropriate Orientation setting.

Note:

Select landscape orientation when printing envelopes.

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User’s Guide

Select Print Settings from the pop-up menu.

Printing

Select the appropriate Paper Source setting.

Select the appropriate Media Type setting.

& “Paper type settings from the printer driver” on page 32

Select the appropriate Print Quality setting.

Note:

If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid.

Select the appropriate Expansion setting during borderless printing to control the amount of the image that

extends beyond the edges of the paper.

Click Print to start printing.

Canceling printing

If you need to cancel printing, follow the instructions in the appropriate section below.

Using the product button

Press y to cancel a print job in progress.

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Printing

Using the product’s status menu

You can cancel a print job in progress on the product’s Status Menu.

Press to display the Status Menu.

Select Job Monitor, then Print Job. Ongoing jobs and jobs that are standing by are shown in the list.

Select the job that you want to cancel.

Press Cancel.

For Windows

Note:

You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product.

Access the EPSON Status Monitor 3.

& “For Windows” on page 157

Click the Print Queue button. The Windows Spooler appears.

Right-click on the job you want to cancel and then select Cancel.

For Mac OS X

Follow the steps below to cancel a print job.

Note:

If you have sent a print job from a Mac OS X 10.6 or 10.5.8 through the network, you may not be able to cancel printing from the computer. Press y on the product’s control panel to cancel a print job. To solve this problem, see the online Network Guide.

Click your product icon in the Dock.

In the Document Name list, select the document which is printing.

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User’s Guide

Click the Delete button to cancel the print job.

Printing

For Mac OS X 10.8: Click the

button to cancel the print job.

Other Options

Printing photos the easy way

Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.

Using the Quick Print function, you can perform one-click printing with the settings you make.

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Printing

Starting Epson Easy Photo Print

Note:

You can download Epson Easy Photo Print from the following Epson website.

http://support.epson.net/ http://www.epson.eu/Support (Europe)

For Windows

❏ Double-click the Epson Easy Photo Print icon on the desktop.

❏ For Windows 8:

Enter "Epson Easy Photo Print" at the search charm, and select the software.

For Windows 7 and Vista: Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print.

For Windows XP: Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.

For Mac OS X

Double-click the Applications fo lder on your Mac OS X h ard dri ve, then double-click in turn on the Epson Software and Easy Photo Print folders and finally double-click the Easy Photo Print icon.

Product presets (For Windows Only)

Printer driver presets make printing a snap. You can also create presets of your own.

Product settings for Windows

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Select a Printing Presets in the Main tab. Product settings are automatically set to the values displayed in the

pop-up window.

2-sided printing

Use the printer driver to print on both sides of the paper.

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Printing

Note:

❏ This feature may not be available at some settings.

❏ The loading capacity differs during 2-sided printing.

& “Selecting Paper” on page 27

❏ Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.

& “Selecting Paper” on page 27

❏ Manual 2-sided printing may not be available when the product is accessed over a network or is used as a shared

printer.

❏ If the ink runs low during automatic 2-sided printing, the product stops printing and the ink needs to be replaced. When

ink replacement is complete, the product starts printing again, but there may be some missing parts in your print. If this happens, print again the page that has missing parts.

❏ Depending on the paper and the amount of ink used to print text and images, ink may bleed through to the other side of

the paper.

❏ The surface of the paper may be smeared during 2-sided printing.

Note for Windows:

❏ Four types of 2-sided printing are available: automatic standard, automatic folded booklet, manual standard and

manual folded booklet.

❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor,

access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

❏ When automatic 2-sided printing is performed, printing may be slow depending on the combination of options selected

for Select Document Type in the Print Density Adjustment window and for Quality in the Main window.

Note for Mac OS X:

❏ Mac OS X supports automatic standard 2-sided printing only.

❏ When automatic 2-sided printing is performed, printing may be slow depending on the Document Type setting in

Two-sided Printing Settings

Product settings for Windows

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Select the appropriate 2-Sided Printing setting.

Note:

Depending on the driver version, the 2-Sided Printing setting may become available when you select the check box. When using automatic printing, make sure the Auto check box is checked.

Click Settings, and make the appropriate settings.

Note: If you want to print a folded booklet, select Booklet.

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User’s Guide

Check the other settings and print.

Note:

❏ When printing automatically, and if you are printing high-density data such as photos or graphs, we

recommend making the settings in the Print Density Adjustment window.

❏ The actual binding margin may be different from the specified settings depending on your application.

Experiment with a few sheets to examine actual results before printing the entire job.

❏ Manual 2-sided printing allows you to print the even-numbered pages first. When you print odd-numbered

pages, a blank sheet of paper is output at the end of the print job.

❏ When you are printing manually, make sure that the ink is completely dry before reloading the paper.

Product settings for Mac OS X

Access the Print dialog box.

& “Accessing the printer driver for Mac OS X” on page 51

Printing

Make the appropriate settings in the Two-sided Printing Settings pane.

Check the other settings and print.

Note:

If you are printing high-density data such as photos or graphs, we recommend adjusting Print Density and Increased Ink Drying Time settings manually.

Fit to page printing

Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.

Note:

This feature may not be available at some settings.

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Printing

Product settings for Windows

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper

you are using from Output Paper.

Note: If you want to print a reduced image with centering, select Center.

Check the other settings and print.

Product settings for Mac OS X

Access the Print dialog box.

& “Accessing the printer driver for Mac OS X” on page 51

Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired

paper size from the pop-up menu.

Check the other settings and print.

Pages per Sheet printing

Lets you use the printer driver to print two or four pages on a single sheet of paper.

Note:

This feature may not be available at some settings.

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User’s Guide

Product settings for Windows

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Select 2-Up or 4-Up as Multi-Page in the Main tab.

Click Page Order, and make the appropriate settings.

Check the other settings and print.

Product settings for Mac OS X

Access the Print dialog box.

& “Accessing the printer driver for Mac OS X” on page 51

Printing

Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.

Check the other settings and print.

Anti-Copy Pattern printing (for Windows Only)

This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected document, the string that you added as the anti-copy pattern is printed several times on the document.

Note:

This feature may not be available at some settings.

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

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Printing

Click Watermark Features on the More Options tab, and then select an Anti-Copy Pattern from the Anti-Copy

Pattern list.

Note:

❏ This feature is available only with the following settings selected.

Paper Type: plain papers Quality: Standard Auto 2-Sided Printing: Off Borderless: Off Color Correction: Automatic Short Grain Paper: Off

❏ If you want to create your own watermark, click Add/Delete. For more details about each setting, see the online

help.

Click Settings, and make the appropriate settings.

Note:

Anti-Copy Pattern are printed in monochrome only.

Click OK to return to the More Options window.

Click OK to close the printer settings window and print.

Watermark printing (For Windows Only)

This function allows you to print a text-based or image-based watermark on your document.

Note:

This feature may not be available at some settings.

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

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Printing

Click Watermark Features on the More Options tab, and then select a watermark from the Watermark list.

Note:

❏ If you want to create your own watermark, click Add/Delete. For more details about each setting, see the online

help.

❏ Saved watermarks can only be used with the printer driver in which you saved the settings. Even if multiple

printer names are set for a printer driver, the settings are only available for the printer name in which you saved the settings.

❏ When sharing the printer on a network, you cannot create a user defined watermark as a client.

Click Settings, and then make the appropriate settings.

Click OK to return to the More Options window.

Click OK to close the printer settings window and print.

Header/Footer printing (For Windows Only)

This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a document.

Access the printer settings.

& “Accessing the printer driver for Windows” on page 50

Click Watermark Features on the More Options tab, select Header/Footer, and then click Settings.

Select the necessary items from the drop-down list in the Header Footer Settings window.

Note:

If you select Collate Number, the number of copies is printed.

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Printing

Click OK to return to the More Options window.

Click OK to close the printer settings window and print.

Administrator Settings for Printer Driver (for Windows Only)

Administrators can lock the following printer driver settings for each user to prevent unintended changes of the settings.

❏ Anti-Copy Pattern

❏ Watermark

❏ Header/Footer

❏ Color

❏ 2-sided printing

❏ Multi-Page

Note:

You need to logon as an administrator in Windows.

Windows 8 and Server 2012:

Select Desktop, Settings, charm, Control Panel, and then select Devices and Printers from the Hardware and Sound category.

Windows 7 and Server 2008 R2: Click the start button, and then select Devices and Printers.

Windows Vista and Server 2008: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.

Windows XP and Server 2003: Click Start, select Control Panel, and then select Printers and Faxes from the Printers and Other Hardware category.

Windows 8, 7, Server 2008, and Server 2012:

Right-click on the product, or press and hold the product, select Printer properties, Optional Settings, and then select the Driver Settings button.

Windows Vista and Server 2008: Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button.

Windows XP and Server 2003: Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button.

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Printing

Make the appropriate settings. For more details about each setting, see the online help.

Click OK.

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User’s Guide

Scanning

Scanning from the Control Panel

You can scan documents and send the scanned image from the product to a connected computer, a memory device, a network folder, and send the scanned image by attaching to an email.

Note:

❏ Depending on the product, Scan to Network Folder/FTP and Scan to Email functions may not be supported.

& “Available Features” on page 8

❏ You can save your scan settings as a preset.

& “Presets” on page 116

Scanning to a memory device

Insert a memory card or an external USB device.

& “Inserting a Memory Card” on page 44

Place original.

& “Placing Originals” on page 42

Enter Scan mode from the Home menu.

Select Memory Device.

Press Format, and then select the file format you want to use to save scanned data to the memory device.

Press Settings, and then make the appropriate scan settings.

Note:

When PDF is selected as the file format, security settings become available allowing you to create a password protected PDF. Select PDF Settings.

Press one of the x buttons to set the color mode, and then start scanning.

Your scanned image is saved.

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Scanning

Scanning to a folder

The Scan to Network Folder/FTP function allows you to save scanned images to a folder on a server. You can specify a saved folder by entering a folder path directly, but it may be easier if you register a saved folder and configure the folder settings in Contacts first before you use this function.

& “Making Contact List Settings” on page 102

Place original.

& “Placing Originals” on page 42

Enter Scan mode from the Home menu.

Select Network Folder/FTP.

Press Contacts to display a list of registered folders.

Note: You can also specify the folder by entering the folder path directly. After step 3, press the Enter Location field. Select Communication Mode, enter the folder path using the numeric keypad and other buttons on the control panel, and

then configure the folder settings.

Press the check box on the list to select the folder, and then press Proceed.

Press Menu. Make the appropriate scan settings.

Press one of the x buttons to set the color mode, and then start scanning.

Your scanned image is saved.

Scanning to an email

The Scan to Email function allows you to send scanned image files by email directly from the product through a preconfigured email server.

Note:

Before using this function, make sure you have configured the Email Server Settings and that the Date/Time and Time Difference in Date/Time Settings have been set correctly. Otherwise, time stamps on your emails may not be displayed correctly on the recipient's computer.

Place original.

& “Placing Originals” on page 42

Enter Scan mode from the Home menu.

Select Email.

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Scanning

If you want to specify email addresses directly, press the Enter Email Address field, and then enter an email

address.

If you want to specify email addresses from Contacts, press Contacts to display the list, and then select a contact

by pressing the check box on the list. Then press Proceed.

Note:

You can send an email up to 10 individual email addresses and group.

Press Format and select the file format.

Press Menu.

Select Email Settings. You can specify a name for the scanned image file in Filename Prefix and specify the

subject of the email to which you want to attach the scanned file in Subject.

Note:

A predetermined message, “Attached Scan Data”, is automatically entered as the body of the email.

Select Basic Settings. Make the appropriate scan settings.

Note:

❏ You can specify the maximum size for files that can be attached to an email in Attached File Max Size. Select a

larger size if you often send large files.

❏ When PDF is selected as the file format, security settings become available allowing you to create a password

protected PDF. Select PDF Settings.

Press one of the x buttons to set the color mode, and then start scanning.

Your scanned image is sent by email.

Scanning to a computer

Note:

Make sure you have installed the Epson Event Manager before using this function.

& “Installing the software” on page 146

Place original.

& “Placing Originals” on page 42

Enter Scan mode from the Home menu.

Select Computer or Computer (WSD).

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Scanning

Select a computer.

Note:

When you select Computer, go to the next step. When you select Computer(WSD), go to the step 7.

Press Format and select the file format to save the scanned image.

Make the appropriate scan settings.

Press one of the x buttons, and then start scanning.

Your scanned image is saved.

Scan mode menu list

Refer to the section below for the Scan mode menu list. & “Scan Mode” on page 107

Scanning from Your Computer

Scanning in Office Mode

Office Mode lets you quickly scan text documents without previewing your image.

Note:

❏ If you install Epson Scan in Windows Server 2012, Server 2008 and Server 2003, you must have been done install to

Desktop Experience.

❏ See the Help for more details on Epson Scan.

Place your original(s).

& “Placing Originals” on page 42

Start Epson Scan.

& “Starting Epson Scan Driver” on page 79

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User’s Guide

Select Office Mode from the Mode list.

Scanning

Select the Document Source setting.

Select the size of your original as the Size setting.

Select the Image Type setting.

Select an appropriate resolution for your original(s) as the Resolution setting.

Click Scan.

In the File Save Settings window, select the Type setting and then click OK.

Note:

❏ If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately

without displaying the File Save Settings window.

❏ You can create a password protected PDF file. Select the Security tab in PDF Plug-in Settings. See the Help for

more details on Epson Scan.

❏ When you select Skip Blank Page, any blank pages in the document are not scanned.

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Scanning

Your scanned image is saved.

Scanning in Professional Mode

Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users.

Note:

❏ If you want to install Epson Scan on Windows Server 2012, Server 2008, or Server 2003, you have to install Desktop

Experience first.

❏ See the Help for more details on Epson Scan.

Place your original(s).

& “Placing Originals” on page 42

Start Epson Scan.

& “Starting Epson Scan Driver” on page 79

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User’s Guide

Select Professional Mode from the Mode list.

Scanning

Select the Document Source setting.

Select Photo or Document as the Auto Exposure Type setting.

Select the Image Type setting.

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Scanning

Select an appropriate resolution for your original(s) as the Resolution setting.

Click Preview to preview your image(s). The Preview window opens and displays your image(s).

& “Previewing and Adjusting the Scan Area” on page 77

Note for the Automatic Document Feeder (ADF):

❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview

window. The ADF then ejects your first page. Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.

❏ The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF.

Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their

original size, or you can reduce or enlarge their size by selecting Target Size.

Adjust the image quality if necessary.

& “Image Adjustment Features” on page 74

Click Scan.

In the File Save Settings window, select the Type setting and then click OK.

Note:

❏ If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately

without displaying the File Save Settings window.

❏ You can create a password protected PDF file. Select the Security tab in PDF Plug-in Settings. See the Help for

more details on Epson Scan.

Your scanned image is saved.

Image Adjustment Features

Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality.

See the Help for more details on Epson Scan.

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Scanning

Histogram Adjustment Provides a graphical interface for adjusting highlight, shadow, and gamma levels

individually.

Tone Correction Provides a graphical interface for adjusting tone levels individually.

Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the

overall image.

Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without

affecting the highlight and shadow areas of the image.

Unsharp Mask Sharpens the edges of image areas for an overall clearer image.

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Scanning

Descreening Removes rippled patterns (know n as moiré) that can appear in subtly shaded image areas

such as skin tones.

Color Restoration Restores the colors in faded photos automatically.

Backlight Correction Removes shadows from photos that have too much background light.

Dust Removal Removes dust marks from your originals automatically.

Text Enhancement Enhances text recognition when scanning text documents.

Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the

text from the graphics.

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Scanning

Color Enhance Enhance a certain color. You can select from red, blue, or green.

Previewing and Adjusting the Scan Area

Selecting a preview mode

Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image area in a Preview window. There are two types of preview.

❏ Normal preview displays your previewed image(s) in their entirety. You can select the scan area and make any

image quality adjustments manually.

❏ Thumbnail preview displays your previewed image(s) as thumbnail(s). Epson Scan automatically locates the

edges of your scan area, applies automatic exposure settings to the image(s), and rotates the image(s) if necessary.

Note:

❏ Some of the settings that you change after previewing an image are reset if you change the preview mode.

❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview

type.

❏ If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you

preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before previewing.

❏ To resize the Preview window, click and drag the corner of the Preview window.

❏ See the Help for more details on Epson Scan.

Creating a marquee

A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.

Do one of the following to draw a marquee.

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Scanning

❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your

marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area.

❏ To draw the marquee automatically, click the auto locate icon. You can only use this icon when you are

viewing a normal preview and you only have one document on the scanner glass.

❏ To draw the marquee at a specified size, type in a new width and height in the Document Size setting.

❏ For best results and image exposure, make sure all sides of the marquee are located inside the preview image. Do

not include any areas around the preview image in the marquee.

Adjusting a marquee

You can move the marquee and adjust its size. If you are viewing a normal preview, you can create multiple marquees (up to 50) on each image to scan different image areas as separate scan files.

To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and drag the marquee to the desired location.

To resize the marquee, position your cursor over the edge or corner of the marquee.

The pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the desired size.

To create additional marquees of the same size, click this icon.

To delete a marquee, click inside the marquee and click this icon.

To activate all marquees, click this icon.

Note:

❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the

marquee.

❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.

❏ If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area

inside the last marquee you drew will be scanned.

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Scanning

Software Information

Starting Epson Scan Driver

This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with another TWAIN-compliant scanning program.

How to start

❏ Windows 8 and Server 2012:

Select the EPSON Scan icon on the desktop. Or, select EPSON Scan from the Start screen.

❏ Windows 7, Vista, XP, Server 2008 and Server 2003:

Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.

❏ Mac OS X:

Select Applications > Epson Software > EPSON Scan.

How to access the help

Click the Help button on the Epson Scan driver.

Starting Other Scanning Software

Note:

Some scanning software may not be included in some countries.

Epson Event Manager

Epson Event Manager allows you to assign any of the product's buttons to open a scanning program. You can also save frequently used scanning settings, which can speed up your scanning projects. You can download this software from the following Epson website.

http://support.epson.net/ http://www.epson.eu/Support (Europe)

How to start

❏ Windows 8:

Right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps > Epson Software > Event Manager.

❏ Windows 7, Vista and XP:

Select the start button or Start > All Programs or Programs> Epson Software > Event Manager.

❏ Mac OS X:

Select Applications > Epson Software, and then double-click the Event Manager icon.

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Scanning

How to access the help

❏ Windows:

Click the

❏ Mac OS X:

Click menu > Help > Epson Event Manager Help.

icon in the upper right corner of the screen.

Presto! PageManager

This software lets you scan, manage, and share your photos or documents.

Note:

The Presto! PageManager software CD may be supplied with your product.

How to start

❏ Windows 8:

Right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps > Epson Software > Presto! PageManager.

Windows 7, Vista and XP: Select the start button or Start > All Programs or Programs > Presto! PageManager folder > Presto! PageManager.

❏ Mac OS X:

Select Application > Presto! PageManager, and then double-click the Presto! PageManager icon.

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User’s Guide

Faxing

Connecting to a Phone Line

Compatible telephone lines and phone cables

Phone line

This product’s fax features are designed to work over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. (Depending on the environment, some PBX telephone systems may not be supported.) Epson cannot guarantee compatibility with all digital phone environments, especially under the following conditions.

❏ When using VoIP

❏ When using fiber-optic digital services

❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the

telephone wall jack and the product.

Phone cable

Use a phone cable with the following interface specification.

❏ RJ-11 Phone Line

❏ RJ-11 Telephone set connection

Depending on the area, a phone cable may be included with the product. If so, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.

Connecting the product to the phone line

Standard phone line (PSTN) or PBX

Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the product.

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Important:

❏ If you have a PBX console in the room, connect from the console to the LINE port.

❏ Do not remove the cap from the EXT port of the product when you are not connecting your phone.

DSL or ISDN

Connect a phone cable from your DSL modem, terminal adapter, or ISDN router to the LINE port on the back of the product. For more information, consult the documentation that came with your modem, adapter, or router.

Important:

When connecting to a DSL line, you may need to use a separate DSL filter. When using a DSL filter, connect a phone cable from the DSL filter to the product’s LINE port.

Connecting a phone device

After you connect the product to the phone line, follow the procedure below to connect your telephone or answering machine.

Single phone line

Remove the cap from the EXT port on the product.

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Connect a second phone cable to your telephone or answering machine and to the EXT port.

Important:

❏ When sharing a single phone line with the phone and the product, make sure you connect the phone to the

product’s EXT port. Otherwise, the phone and product may not work properly.

❏ When connecting an answering machine, you may need to change the product’s Rings to Answer setting.

& “Setting the number of rings to answer” on page 86

Two phone lines (example of ISDN)

Connect a second phone cable to your telephone or answering machine and to the port on the terminal adapter or ISDN router.

Setting Up for Faxing

Basic settings

This section describes the minimum settings required for using the fax features.

Note:

The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed. & “System Administration Settings” on page 111

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Using the Fax Setting Wizard

The product’s Fax Setting Wizard menu guides you through setting up the basic fax features. The wizard is automatically displayed when the product is turned on for the first time. If you have already configured the settings, skip this section unless you need to change the settings.

Important:

Before starting the wizard, make sure you have connected the product and your phone device to the phone line correctly. & “Connecting to a Phone Line” on page 81

Enter Setup mode from the Home menu.

Select System Administration.

Select Fax Settings.

Select Fax Setting Wizard.

The Fax Setting Wizard screen is displayed. Press Start to continue.

On the Fax Header screen, enter the sender’s name (up to 40 characters).

On the Your Phone Number screen, enter your phone number (up to 20 digits).

Note:

❏ You should enter your name and phone number in the fax header before sending faxes so that recipients can

identify the origin of the fax.

❏ You can change the header information later. Access the menu as shown below.

Setup > System Administration > Fax Settings > Basic Settings > Header

If you have subscribed to a distinctive ring service from your telephone company, select Proceed in the DRD

Setting screen. Select the ring pattern to be used for incoming faxes (or select On) , a nd then go to Step 10. If you do not need to set this option, select Skip, and then go to the next step.

Note:

❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows

you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD Setting.

❏ Depending on the region, On and Off are displayed as the DRD Setting options. Select On to use the distinctive

ring feature.

❏ If you select On or one of the ring patterns other than All, Receive Mode is automatically set to Auto.

❏ You can change the DRD Setting later. Access the menu as shown below.

Setup > System Administration > Fax Settings > Receive Settings > DRD

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On the Receive Mode Setting screen, select Yes if you have connected an external telephone or answering

machine to the product, and then go to the next step. If you select No, Receive Mode is automatically set to Auto. Go to Step 10.

Important:

When no external telephone is connected to the product, Receive Mode must be set to Auto; otherwise you cannot receive faxes.

On the next Receive Mode Setting screen, select Yes to receive faxes automatically. Select No to receive faxes

manually.

Note:

❏ When you have connected an external answering machine and select to receive faxes automatically, make sure

the Rings to Answer setting is correct. & “Setting the number of rings to answer” on page 86

❏ If you select to receive faxes manually, you need to answer every call and operate the product’s control panel or

your phone to receive faxes. & “Receiving a fax manually” on page 98

❏ You can change the Receive Mode setting later. Access the menu as shown below.

Setup > System Administration > Fax Settings > Receive Settings > Receive Mode

On the Confirm Settings screen, check the settings you made, and then select Proceed. Press to correct or

change the settings.

Follow the on-screen instructions to run Check Fax Connection and print a report of the check result. If there

are any errors reported, try the solutions on the report, and then run the check again.

Note:

❏ If the Select Line Type screen is displayed, see the following section.

& “Setting the line type” on page 85

❏ If the Select Dial Tone Detection screen is displayed, select Disable.

However, disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number.

❏ To run the check again after closing the wizard, access the menu as shown below.

Setup > System Administration > Fax Settings > Check Fax Connection

Setting the line type

If you are connecting the product to a PBX phone system or terminal adapter, change the Line Type setting as described below.

Note:

PBX (Private Branch Exchange) is used in office environments where an external access code such as “9”must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home.

Enter Setup mode from the Home menu.

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Select System Administration.

Select Fax Settings.

Select Basic Settings.

Select Line Type.

Select PBX.

Select Use or Do Not Use on the Access Code screen. If you select Use, go to the next step.

Enter an external access code in the Access Code field.

Note:

When connecting to a PBX phone system, we recommend making the access code setting first. After you have made the setting, enter contact list. The product automatically replaces the using

Setting the number of rings to answer

If you have connected an external answering machine and selected to receive faxes automatically, make sure the Rings to Answer setting is correct.

Important:

The Rings to Answer setting indicates the number of rings that must occur before the product automatically receives a fax. If the connected answering machine is set to pick up on the fourth ring, you should set the product to pick up on the fifth ring or later. Otherwise the answering machine cannot receive voice calls. Depending on the region, this setting may not be displayed.

Enter Setup mode from the Home menu.

(hash) instead of the actual external access code when entering an outside fax number or storing it in the

with the set code when dialing. Compared to entering an actual code,

may help avoid connection problems.

Select System Administration.

Select Fax Settings.

Select Receive Settings.

Select Rings to Answer.

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Select the number of rings, which is at least one ring greater than that of the answering machine.

Note:

The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and you hear a fax tone, check that the product has started receiving the fax, and then hang up the phone.

Advanced settings

This section introduces advanced fax settings. Access the menus as indicated under each topic. See the menu list for an explanation about each menu and option.

& “System Administration Settings” on page 111

Settings for sending faxes

❏ Changing the fax communication speed.

& Setup > System Administration > Fax Settings > Basic Settings > Fax Speed

Note:

The fax speed selected here is also applied when receiving faxes.

❏ Creating a contact list for faxing.

& “Creating a Contact” on page 102

❏ Changing the default settings for sending faxes such as the resolution and the document size.

& Setup > System Administration > Fax Settings > User Default Settings

Settings for receiving faxes

❏ Changing received fax output settings.

By default, the product prints every fax received. You can change the settings to save received faxes in the product’s memory, on a computer, or to an external memory device. & “Outputting received faxes” on page 95

❏ Selecting paper cassettes for printing faxes and fax reports.

If your product has more than one paper cassette, you can select which cassette to use for printing faxes and fax reports.

& Setup > System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax

Note:

When more than one cassette is selected from the menu above, the most suitable cassette is automatically selected according to the paper size setting for each cassette and the size of received faxes or fax reports.

❏ Changing settings for printing faxes and fax reports.

& Setup > System Administration > Fax Settings > Output Settings

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Installing FAX Utility for faxing from a computer

Epson FAX Utility allows you to send a fax from a computer and save received faxes in a specified folder. Follow the procedure below to install FAX Utility. PC-FAX Driver is installed at the same time. This is necessary for sending faxes.

Important:

Install the printer driver before installing FAX Utility.

Windows

Insert the software disc that came with your product, and then click setup.exe in the following folder. \Apps\FaxUtility\setup.exe

Important:

Select the same port used for the printer driver.

Mac OS X

Download FAX Utility from the following Epson website.

http://support.epson.net/setupnavi/

After installing FAX Utility, follow the procedure below to add the fax driver.

Select Apple - System Preference - Print & Fax to display the printer list.

Click the + add button.

Click Default when the add printer screen is displayed.

When the PC-FAX Driver is displayed in the list, select it and then click Add.

Note:

❏ It may take a while before the PC-FAX Driver is displayed.

❏ The PC-FAX Driver name starts with “FAX” followed by the product name and connection method in

parentheses such as (USB).

Select Quit System Preferences from the System Preferences menu.

Sending Faxes

Basic operations

Follow the steps below to send a monochrome (B&W) or color fax. When sending a monochrome fax, the scanned document is temporarily stored in the product’s memory and you can preview it on the LCD screen before sending.

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Note:

The product can accept up to 50 monochrome fax jobs. You can check or cancel the reserved fax job using Status Menu. & “Checking fax jobs that are ongoing or waiting” on page 99

Place original. You can send up to 100 pages in one transmission.

& “Placing Originals” on page 42

Enter Fax mode from the Home menu.

Note: To fax a double-sided document, place your document in the ADF. Press Menu, select Fax Send Settings, ADF 2-Sided, and then On. You cannot fax double-sided documents in color.

Specify the fax recipients using one or a combination of the following methods. You can send a monochrome

fax to up to 200 recipients (WF-7610 Series/WF-7620) or 100 recipients (WF-3620 Series/WF-3640 Series).

Manually entering a fax number

Selecting from the contact list

Selecting from the sent fax history

Note:

❏ To delete entered recipients, press the “fax number entry” field and select the recipient you want to delete from

the destination list. Then press Delete from the List.

❏ When the Direct Dialing Restrictions option in Security Settings is enabled, you can only select fax recipients

from the contact list or the sent fax history. You cannot manually enter a fax number.

❏ You cannot send a color fax to more than one recipient at a time.

❏ If your phone system is PBX and you need an external access code such as “9” to get an outside line, enter the

access code at the beginning of the fax number. If the access code has been set in the Line Type setting, enter (hash) instead of the actual access code. & “Setting the line type” on page 85

Press the Enter a Fax Number field and enter the fax number (up to 64 digits). Press the fax number field again to add another fax number.

Press Contacts to display the contact list screen. Select one or more recipients from the list by selecting the check boxes (press the boxes again to deselect). Press the Search box to search for recipients by name, index name, or entry number. After selecting recipients, press Proceed.

Press History t o d is p la y t h e s en t f a x h is t or y. S el ec t a r ec ip i en t f r om th e li st , press Menu on the Details screen, and then select Send to this number.

Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if

necessary.

See the menu list for an explanation of each of the settings. & “Fax Mode” on page 107

Note:

You can save your fax settings as a preset. For more information, see the following section. & “Presets” on page 116

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Go to Step 6 if you do not want to preview before sending. To preview the fax (monochrome fax only), press

Preview on the fax top screen.

The product starts scanning the documents and displays the scanned image on the LCD screen. To start sending the fax, go to Step 6.

Note:

❏ You cannot preview images when the Direct Send option from the Fax Send Settings menu is enabled.

❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically.

❏ When you want to rescan the document, press Retry on the preview screen. Reset the document or change the

send settings as necessary, and then repeat this step.

Press x (Color) or x (B&W) to start sending the fax.

To cancel sending the fax, press y. You can also cancel the job, or check the job status/result on the Job Monitor or Job History screen.

For more details on checking the job status/result, see the following section. & “Using the status menu” on page 99

Note:

If the Save Failure Data option is enabled, faxes that failed to be sent are stored. You can resend these stored faxes from the Status Menu screen. & Setup > System Administration > Fax Settings > Send Settings > Save Failure Data

Other options

Using handy fax features

This section describes how to use other handy fax features to improve your productivity.

Note:

The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed. & “System Administration Settings” on page 111

❏ Sending a large volume of monochrome documents (Direct Send)

When sending a monochrome fax, the scanned document is temporarily stored in the product’s memory. If a large volume of documents is scanned, the product may run out of memory and stop scanning halfway. You can prevent this by using the Direct Send option from the Fax Send Settings menu. The product starts scanning after the connection is made and then scans and sends simultaneously without saving the scanned image to its memory. Even when the memory is already full, you can send a monochrome fax using this option. Note that you cannot use this option when sending faxes to more than one recipient.

❏ Prioritizing urgent faxes (Priority Send)

When you want to send an urgent fax, and there are already multiple faxes waiting to be sent, you can send the urgent fax as soon as an ongoing fax job is finished. To do this, enable Priority Send in the Fax Send Settings menu

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before you press x (Color) or x (B&W). Note that a fax job sent from a computer is given priority over Priority Send fax jobs.

❏ Saving on connection times and fees by using batch operations (Batch Send)

When the Batch Send option is enabled (disabled by default), the product checks all of the faxes waiting to be sent in its memory, and then groups faxes for the same recipient together to send them as a batch. Up to 5 files and/or up to 100 pages in total can be sent using the batch operation. Access the menu as shown below.

& Setup > System Administration > Fax Settings > Send Settings > Batch Send

Note:

❏ This function only works when the recipient information is identical. If the same recipient is found in two fax

jobs, but one of the jobs contains another recipient, the product does not group them together.

❏ Even if the recipient information matches, scheduled faxes are not grouped together unless the time to send the

fax matches.

❏ This function is not applied to faxes sent from a computer, or faxes sent with the Priority Send or Direct Send

option enabled.

❏ Sending different-sized documents using the ADF (Continuous Scan from ADF)

If you place different-sized documents in the ADF at the same time, they may not be sent at their original sizes. To send different-sized documents using the ADF, first enable Continuous Scan from ADF option from the Fax Send Settings menu. The product will then ask you if you want to scan another page each time you finish scanning documents in the ADF before starting transmission. Using this feature, you can sort and scan documents by size. This is also useful when faxing a large volume of documents, which cannot be loaded in the ADF at the same time.

❏ Using the On Hook function (WF-7610 Series/WF-7620 Series only)

The On Hook function allows you to hear tones and voices from the product’s internal speaker while leaving the connected phone on the hook. Press On Hook on the fax top screen, and then enter the fax number on the control panel. You can use this feature when you want to get a specific document from an on demand fax service by following the service’s audio guidance.

Sending a fax at a specified time

You can set to send a fax at a specified time. You cannot send color faxes when using this function.

Note:

Make sure the product’s date and time setting is correct. & Setup > System Administration > Common Settings > Date/Time Settings

Follow Steps 1 to 4 in “Basic operations” on page 88.

On the fax top screen, press Menu, and then select Send Fax Later.

Select On, and then enter the time you want to send the fax. When you have finished, press OK.

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Press x (B&W) to start scanning the fax.

The scanned image is sent at the specified time. If the product is powered off at the specified time, the fax is sent when the product is turned on.

Sending a fax on demand (fax polling)

The Polling Send function allows you to store one scanned document (up to 100 pages in monochrome) to be sent automatically upon request from another fax machine. Your customers or business partners can receive the document just by calling your fax number using the polling receive function on their fax machines.

Place original.

& “Placing Originals” on page 42

Enter Fax mode from the Home menu.

Press Menu, select Polling Send, and then On.

Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if

necessary. See the menu list for an explanation of each of the settings. & “Fax Mode” on page 107

Press x (B&W) to start scanning the document.

The scanned document is stored until you delete it. To delete the stored document, access it from Status Menu. & “Checking fax jobs that are ongoing or waiting” on page 99

Note:

Because only one document can be stored, you will be asked if you want to overwrite when one document has already been stored.

Sending a stored fax

You can store one scanned document (up to 100 pages in monochrome) in the product’s memory so that you can send it to anyone at anytime. This feature is handy for documents that you are frequently asked to send by your customers or business partners.

Place original.

& “Placing Originals” on page 42

Enter Fax mode from the Home menu.

Press Menu, and select Store Fax Data, then On.

Press Menu, and then select Fax Send Settings to change the fax transmission settings, such as the resolution, if

necessary. See the menu list for an explanation of each of the settings. & “Fax Mode” on page 107

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Press x (B&W) to start scanning the document.

The scanned document is stored until you delete it. To send the stored document, access it from the Status Menu. & “Checking fax jobs that are ongoing or waiting” on page 99

Note:

Because only one document can be stored, you will be asked if you want to overwrite when one document has already been stored.

Sending a fax from a connected phone

If the phone number and fax number of the recipient is the same, you can send a fax after talking over the phone with the recipient.

Place original.

& “Placing Originals” on page 42

Dial the number from the phone connected to the product. You can talk over the phone with the recipient if

needed.

Press Start Fax on the LCD screen of the product.

Select Send.

When you hear a fax tone, press x (Color) or x (B&W) to start sending the fax.

Hang up the phone.

Sending a fax from a computer

Using Epson FAX Utility, you can fax documents created using an application such as a word processing or spreadsheet application directly from your computer. For information on how to install FAX Utility, see the following section. & “Installing FAX Utility for faxing from a computer” on page 88

Note:

The following explanation uses Microsoft Word as an example for Windows OS, and Text Edit for Mac OS X. The actual operations may differ depending on the application you use. For more details, see the application’s help.

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Open the file you want to fax.

Select the Print menu from your application’s File menu. The application’s print setting screen is displayed.

Windows: Select your printer (FAX) from the printer selection box, and then change the print settings as

needed. Mac OS X: Select your printer (FAX) from the printer selection box, click d, and then change the print settings as needed.

Windows: Click Properties, change the fax transmission settings as needed, and then click OK.

Mac OS X: Select Fax Settings, and then change the fax transmission settings as needed.

Windows: Click OK. The Recipient Settings screen is displayed. Select one or more recipients and then click

Next. Mac OS X: Select Recipient Settings, and then select one or more recipients.

Specify the content of the cover sheet as needed. (For Mac OS X, skip this step.)

Click Send or Fax to send the fax. The fax job is sent to the product.

Note:

Windows FAX Utility allows you to save up to 1000 contacts (PC-FAX Phone Book). In addition, both Windows and Mac FAX Utility allow you to edit the product’s contact list. For more details, see the FAX Utility Help.

Receiving Faxes

Setting up the receive mode

The product is initially set to receive faxes automatically (Receive Mode - Auto). You can change it to Manual if you connect an external telephone to the product.

In automatic receive mode, the product automatically receives every fax and outputs them according to the Fax Output setting.

& “Outputting received faxes” on page 95

In manual receive mode, you need to answer every call and operate the product’s control panel or your phone to receive faxes. The received fax is output according to the Fax Output settings.

& “Receiving a fax manually” on page 98

When setting up the fax features for the first time, or when you need to change the settings due to a change in your phone system or for any other reason, use the Fax Setting Wizard to set up the product correctly. & “Using the Fax Setting Wizard” on page 84

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Outputting received faxes

The product is initially set to print every fax received. You can change the settings to save received faxes in the product’s memory, on a computer, or in an external memory device, which allows you to view them first and print only when needed. You can also make settings to forward received faxes automatically. Follow the instructions below to change the settings.

Note:

The Lock Setting function in the Admin Settings menu allows an administrator to password protect the settings from being changed. & “System Administration Settings” on page 111

Enter Setup mode from the Home menu.

Select System Administration.

Select Fax Settings.

Select Output Settings.

Select Fax Output.

Check the current settings displayed on the LCD screen, and press Settings to change the settings.

Select one, all, or combination of the options referring to the following explanations.

❏ Save to Inbox

Select to save received faxes in the product’s memory. If you only select this option, received faxes are not automatically printed. You can view the faxes on the LCD screen and print if needed. & “Viewing received faxes on the LCD screen” on page 97

Important:

Delete faxes after you print or view them to prevent the memory from becoming full. When the memory is full, the product cannot receive or send faxes.

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❏ Save to Computer

To enable this option, use Epson FAX Utility on the computer connected to the product.

& “Saving received faxes on a computer” on page 99

Received faxes are saved in a specified folder on the computer in PDF format. After you have configured FAX Utility to save faxes on a computer, you can change to Yes and Print on the product to print received faxes automatically while saving them on the computer.

Important:

Received faxes are only saved on the computer while the computer is logged in. Because the product temporarily saves the received faxes in its memory until they are saved on the computer, the memory may become full if you leave the computer off for an extended period of time.

❏ Save to Memory Device

Enable this to save received faxes in a memory card or external USB storage device connected to the product. Select Yes and Print to print received faxes automatically while saving them to the external storage device. Before you use this function, you need to create a folder to save in the device. Select Create Folder to Save in the Other Settings menu, and then follow the on-screen instruction.

For information on supported external storage devices, see the following section.

& “Memory card” on page 197 & “External USB device” on page 202

Important:

Because the product temporarily saves received faxes in its memory until they are saved to the storage device, the memory may become full if you do not insert the device for an extended period of time.

Note:

Received faxes cannot be printed directly from the product’s control panel as they are saved in the external storage device in PDF format.

❏ Forward

Enable this to forward received faxes to up to five destinations you selected. Select Yes and Print to print received faxes automatically while forwarding them to the destinations. Note that color faxes cannot be forwarded. Select Other Settings > Where to Forward, and then select one or more forwarding destinations from the contact list.

Destination type Explanation

Other fax machine Select fax number entries from the contact list.

Email address

Select email address entries from the contact list. You can specify the subject of the email. Select Other Settings > Email Subject to Forward, and then enter the subject.

Make sure you set the Date/Time and Time Difference in the Date/Time Settings correctly. Otherwise, time stamps on your emails may not display correctly on the recipient’s computer. & “System Administration Settings” on page 111

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Destination type Explanation

Faxing

Folder on a server

* Depending on the product, the forwarding faxes to email and to folder functions may not be supported. See the following section for more details.

& “Available Features” on page 8

The Forward Failure Options menu allows you to select whether to print or save the fax in the product’s memory (Inbox) if forwarding fails.

Note:

The product automatically prints a report when a forwarding error occurs. You can change the settings from the following menu. & Setup > System Administration > Fax Settings > Output Settings > Forwarding Report

Select folder entries from the contact list.

Viewing received faxes on the LCD screen

To save received faxes in the product’s memory and view th em on the LCD screen, you need to enable the Save to Inbox option. & “Outputting received faxes” on page 95

Note: An administrator can password protect the Inbox to restrict users from viewing the received faxes.

& Setup > System Administration > Fax Settings > Security Settings > Inbox Password Settings

Follow the steps below to view the received faxes.

Check the icon on the Home screen. It stays on if there are any unread or unprinted faxes in the product’s

memory.

Enter Fax mode from the Home menu.

Select Open Inbox.

Enter the administrator password if the Inbox has been password protected.

Note: Press Menu on the Inbox screen if you want to delete or print all data in a batch.

Select the fax you want to view from the Inbox list.

The contents of the fax are displayed.

Press Menu on the preview screen and select Print, Print then Delete, or Delete, and follow the on-screen

instruction.

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Important:

Delete faxes after you print or view them to prevent the memory from becoming full. When the memory is full, the product cannot receive or send faxes.

Note for printing:

If the incoming fax is larger than the paper in the cassette used for fax function, it is reduced to fit or printed on multiple pages, depending on the Auto Reduction setting you select.

Receiving a fax by polling

This allows you to receive a fax from the fax information service you have called.

Load paper. Skip this step if you have set the product not to print received faxes in the Fax Output setting.

& “Loading Paper into the Paper Cassette” on page 33

Enter Fax mode from the Home menu.

Press Menu, and then select Polling Receive.

Select On.

Enter the fax number.

Press x (Color) or x (B&W) to start receiving the fax.

Receiving a fax manually

If your phone is connected to the product, and the Receive Mode has been set to Manual, you can receive fax data after the connection is made.

Load paper. Skip this step if you have set the product not to print the received faxes in the Fax Output setting.

& “Loading Paper into the Paper Cassette” on page 33

When the telephone rings, lift the phone connected to the product.

When you hear a fax tone, press Start Fax on the LCD screen of the product.

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Select Receive.

Press x (Color) or x (B&W) to receive the fax, and then put the phone back on the hook.

Note:

The Remote Receive function allows you to start receiving faxes using your phone instead of operating the product. Enable this function and set a Start Code. If you are in another room with a cordless handset, you can start receiving the fax just by entering the code using the handset. & Setup > System Administration > Fax Settings > Receive Settings > Remote Receive

Saving received faxes on a computer

Using Epson FAX Utility, you can save received faxes on a computer in PDF format. For information on how to install FAX Utility, see the following section.

& “Installing FAX Utility for faxing from a computer” on page 88

Start FAX Utility as described below and select Received Fax Output Settings (For Mac OS X, select Fax Receive Monitor) to change the setting. For more details, see the FAX Utility Help.

Windows: Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility. For Windows 8, right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps > Epson Software > FAX Utility. (Server OS is not supported.)

Mac OS X: Click System Preference, click Print & Fax or Print & Scan, and then select FAX (your printer) from Printer. Then click as follows; Mac OS X 10.6.x, 10.7.x, 10.8.x: Option & Supplies - Utility - Open Printer Utility Mac OS X 10.5.8: Open Print Queue - Utility

Checking Fax Job Status and History

Using the status menu

Checking fax jobs that are ongoing or waiting

You can perform the following operations from the Job Monitor menu.

❏ Check and cancel fax jobs that are ongoing or waiting to be sent.

❏ Send or delete a scanned document using the Store Fax Data function.

❏ Delete a scanned document for polling services.

❏ Resend or delete faxes that failed to be sent if you have enabled the Save Failure Data option.

Follow the steps below to access the menu.

Page 100

User’s Guide

Faxing

Press on the control panel.

Select Job Monitor, and then select Communication Job or Print Job.

Select a target job from the list.

A detailed information screen is displayed showing the available actions.

Checking sent/received fax jobs

You can check the history of sent or received fax jobs. You can also reprint received faxes. When the limit is reached, the oldest history entry is deleted first. Follow the steps below to access the menu.

Press on the control panel.

Select Job History, and then select Receive Job or Send Job.

Select a target job from the list.

A detailed information screen is displayed showing the available actions.

Checking received faxes in the Inbox

You can view received faxes saved in the product’s memory (Inbox). Press on the control panel, select Job Storage, and then select Inbox.

You can also access the Inbox from the Fax mode. & “Viewing received faxes on the LCD screen” on page 97

Printing a fax report

Printing a fax log automatically

You can set to print fax log report automatically.

Enter Setup mode from the Home menu.

Select System Administration.

Select Fax Settings.

Select Output Settings.

Select Fax Log Auto Print.

100

Epson WorkForce WF-3620DWF User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks

Copyright and Trademarks

Contents

Introduction

Where to Find Information

Available Features

Caution, Important and Note

Operating System Versions

Using Epson Connect Service

Important Instructions

Safety Instructions

Product Advisories and Warnings

Setting up/using the product

Using the product with a wireless connection

Using memory cards

Using the LCD screen

Handling ink cartridges

Restrictions on Copying

Protecting Your Personal Information

Getting to Know Your Product

Product Parts

Guide to the Control Panel

Status icons

Icons for each mode

Status Menu

Icons on the Software Keyboard for the LCD Screen

Paper and Media Handling

Introduction to Using, Loading, and Storing Media

Storing paper

Selecting Paper

Paper type settings on the LCD screen

Paper type settings from the printer driver

Loading Paper into the Paper Cassette

Loading Envelopes into the Paper Cassette

Loading Paper and Envelopes into the Rear Paper Feed Slot

Placing Originals

Automatic Document Feeder (ADF)

Scanner glass

Inserting a Memory Card

Copying

Copying Documents

Basic copying

Copy Mode Menu List

Printing

Printing from the Control Panel

Printing a JPEG file

Printing a TIFF file

Printing from Your Computer

Printer Driver and Status Monitor

Accessing the printer driver for Windows

Accessing the printer driver for Mac OS X

Basic Operations

Basic printing

Basic product settings for Windows

Basic product settings for Mac OS X

Canceling printing

Using the product button

Using the product’s status menu

For Windows

For Mac OS X

Other Options

Printing photos the easy way

Starting Epson Easy Photo Print

Product presets (For Windows Only)

Product settings for Windows

2-sided printing

Product settings for Windows

Product settings for Mac OS X

Fit to page printing

Product settings for Windows

Product settings for Mac OS X

Pages per Sheet printing

Product settings for Windows

Product settings for Mac OS X

Watermark printing (For Windows Only)

Header/Footer printing (For Windows Only)