Ink Cartridge Codes/Codes des cartouches d’encre/
Tintenpatronencodes/Cartridgecodes/
Codici cartucce inchiostro/Códigos de los cartuchos de tinta/
Códigos dos tinteiros
must be followed carefully to avoid bodily injury.
Important
c
must be observed to avoid damage to your
equipment.
The latest version of the following manuals are available
on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Start Here (paper):
Provides you with information on setting up the
product and installing the software.
❏ Basic Guide (paper):
Provides you with basic information when you are
using the product without a computer. This manual
may not be included depending on model and
region.
❏ User’s Guide (PDF):
Provides you with detailed operating, safety, and
troubleshooting instructions. See this guide when
using this product with a computer, or when using
advanced features such as 2 sided copying.
To view the PDF manual, you need Adobe Acrobat
Reader 5.0 or later, or Adobe Reader.
❏ Network Guide (HTML):
Provides network administrators with information
on both the printer driver and network settings.
❏ Help (on the product display):
Note
contain useful tips and restrictions on product operation.
Using Epson Connect
Service
Using Epson Connect and other companies’ services,
you can easily print directly from your smartphone,
tablet PC or laptop, anytime and practically anywhere
even across the globe! For more information about the
printing and other services, visit the following URL;
https://www.epsonconnect.com/ (Epson Connect
portal site)
http://www.epsonconnect.eu (Europe only)
You can view the Epson Connect guide by
double-clicking the
shortcut icon on the desktop.
Provides basic operating and troubleshooting
instructions on the product’s LCD screen. Select the
Help menu on the control panel.
Caution, Important and
Note
Caution, Important, and Note in this manual are
indicated as below and have the following meaning.
2
Basic Guide
Safety Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of
this product. Make sure you keep this guide for future
reference. Also, be sure to follow all warnings and
instructions marked on the product.
❏ Use only the power cord supplied with the product
and do not use the cord with any other equipment.
Use of other cords with this product or the use of the
supplied power cord with other equipment may
result in fire or electric shock.
❏ Be sure your AC power cord meets the relevant local
safety standard.
❏ Never disassemble, modify, or attempt to repair the
power cord, plug, printer unit, scanner unit, or
options by yourself, except as specifically explained
in the product’s guides.
❏ Unplug the product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the casing damaged; the product does not
operate normally or exhibits a distinct change in
performance. Do not adjust controls that are not
covered by the operating instructions.
❏ Place the product near a wall outlet where the plug
can be easily unplugged.
❏ Do not place or store the product outdoors, near
excessive dirt or dust, water, heat sources, or in
locations subject to shocks, vibrations, high
temperature or humidity.
❏ Take care not to spill liquid on the product and not
to handle the product with wet hands.
❏ Keep this product at least 22 cm away from cardiac
pacemakers. Radio waves from this product may
adversely affect the operation of cardiac
pacemakers.
❏ If the LCD screen is damaged, contact your dealer.
If the liquid crystal solution gets on your hands,
wash them thoroughly with soap and water. If the
liquid crystal solution gets into your eyes, flush
them immediately with water. If discomfort or
vision problems remain after a thorough flushing,
see a doctor immediately.
❏ Avoid using a telephone during an electrical storm.
There may be a remote risk of electric shock from
lightning.
❏ Do not use a telephone to report a gas leak in the
vicinity of the leak.
Note:
The following provides safety instructions for ink
cartridges.
& “Replacing Ink Cartridges” on page 16
English
Control Panel Overview
Note:
❏ Control panel design varies depending on location.
❏ Although the control panel desi gn and what displayed on the LCD screen such as menu names and option names may
differ from your actual product, the method of operation is the same.
3
Basic Guide
Button and LCD
Control Panel Overview
ButtonsFunction
a
b
c
d
e-LCD screen displays menus. If your product has a touch panel, you can scroll the screen by
f
g
h+, -Sets the number of copies.
i0 - 9, *, #Specifies the date/time or the number of co pies , as well as fa x nu mber s. E nter s alp han umer ic
j
l, u, r, d, OKPress l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to
Turns the product on or off.
Returns to the top menu. When on the top menu, switches between the modes.
Displays the last number dialed. When entering numbers in fax mode, this inserts a pause
symbol (-) that acts as a brief pause during dialing.
Displays the Contacts list in fax mode.
swiping the LCD screen. Try swiping a little harder if the touch panel is slow to respond.
Cancels/returns to the previous menu.
next screen. When typing a fax number, l acts as a backspace key, and r inserts a space.
characters and switches between uppercase, lowercase, and numbers each time it is pressed.
It may be easier to use the software keypad to enter text instead of using these buttons.
Starts printing/copying/scanning/faxing in black and white.
4
Basic Guide
ButtonsFunction
k
Paper and Media Handling
Starts printing/copying/scanning/faxing in color.
l
m
u, d
Stops the current operation or initializes the current settings.
Scrolls the screen.
Lights
LightsFunction
On when the product is on.
Flashes when the product is receiving data, printing/copying/scanning/faxing, replacing an
ink cartridge, charging ink, or cleaning the print head.
Stays on while the printer is connected to a network. Flashes while network settings are being
adjusted (green: Wi-Fi/orange: Ethernet).
Note:
For more information on the icons displayed on the LCD screen, see the Help on the control panel.
Paper and Media
Handling
Selecting Paper
The product automatically adjusts itself for the type of
paper you select in your print settings. That is why the
paper type setting is so important. It tells your product
what kind of paper you are using and adjusts the ink
coverage accordingly. The table below lists the settings
you should choose for your paper.
For this paperLCD paper type
Epson Premium Glossy
Photo Paper
Epson Premium Semigloss
Photo Paper
Epson Glossy Photo PaperGlossy
Epson Photo PaperPhoto Paper
Epson Matte Paper –
Heavyweight
Epson Photo Quality Ink Jet
Paper
*1 You can perform 2-sided printing with this paper.
English
Prem. Glossy
Prem. Glossy
Matte
Matte
For this paperLCD paper type
Plain paper*
Epson Bright White Ink Jet
Paper*
Epson Ultra Glossy Photo
Paper
1
1
Plain Paper
Plain Paper
Ultra Glossy
5
Basic Guide
Paper and Media Handling
Loading Paper into the
Paper Cassette
Follow these steps to load paper:
a. Paper cassette 1
b. Paper cassette 2
* The availability of this part varies by product.
Pull out the paper cassette.
A
*
Pinch and slide the edge guides to the sides of the
B
paper cassette.
Slide the edge guide to adjust to the paper size you
C
will use.
Load paper toward the edge guide with printable
D
side face down, and check that the paper is not
sticking out from the end of the cassette.
Note:
If the output tray has been ejected, close it before pulling
out the paper cassette.
6
Basic Guide
Paper and Media Handling
Note:
❏ Paper cassette 2 supports plain paper size B5 or
larger only.
❏ Fan and align the edges of the paper before loading.
Slide the edge guides to the edges of the paper.
E
Slide out the output tray and raise the stopper.
G
Note:
❏ Leave enough space in front of the product for the
paper to be fully ejected.
❏ Do not remove or insert the paper cassette while the
product is operating.
❏ For instructions on loading media other than plain
paper such as envelopes and pre-punched paper, see
the PDF User’s Guide.
Placing Originals
Automatic Document Feeder
(ADF)
English
Note:
For plain paper, do not load paper above the H arrow
mark inside the edge guide.
For Epson special media, make sure the number of sheets
is less than the limit specified for the media.
Keep the cassette flat and slowly and carefully
F
reinsert it all the way into the product.
You can load your original documents in the Automatic
Document Feeder (ADF) to copy, scan, or fax multiple
pages quickly. The ADF can scan both sides of your
documents. To do so, select the option in the copy
setting menu. You can use the following originals in the
ADF.
SizeA4/Letter/Legal
TypePlain paper
Weight
Capacity30 sheets or 3 mm or less
When you scan a 2-sided document using the ADF, legal
size paper is not available.
7
2
64 g/m
to 95 g/m
(A4, Letter)/10 sheets
(Legal)
2
Basic Guide
Paper and Media Handling
Important:
c
To prevent paper jams, avoid the following
documents. For these types, use the scanner glass.
❏ Documents held together with paper clips,
staples, etc.
❏ Documents that have tape or paper stuck to
them.
❏ Photos, OHPs, or thermal transfer paper.
❏ Paper that is torn, wrinkled, or has holes.
Tap the originals on a flat surface to even the
A
edges.
Slide the edge guide on the Automatic Document
B
Feeder.
Slide the edge guide until it is flush with the
D
originals.
Note:
❏ For 2-up Copy layout, place the original as shown.
Make sure the orientation of the original matches
the Document Orientation settings.
Insert the originals face-up and short edge first
C
into the Automatic Document Feeder.
❏ When you use the copy function with the Automatic
Document Feeder (ADF), the print settings are fixed
at Reduce/Enlarge - Actual Size, Paper Type - PlainPaper, and Paper Size - A4/Legal. The print is
cropped if you copy an original larger than A4.
The following memory cards require an adapter.
Attach it before inserting the card into the slot,
otherwise the card may get stuck.
❏ miniSD, microSD, miniSDHC, microSDHC,
microSDXC, MMCmicro
❏ MMCmobile
❏ Memory Stick Micro
Insert one card at a time.
A
English
Note:
When there is a document in the Automatic Document
Feeder (ADF) and on the scanner glass, priority is given
to the document in the Automatic Document Feeder
(ADF).
Inserting a Memory Card
You can print photos that are stored on a memory card,
or save scanned data on a memory card. The following
memory cards are supported.
9
Basic Guide
Copying
Check the light stays on.
B
= on, = flashing
Important:
c
❏ Do not try to force the card all the way into the
slot. It should not be fully inserted.
❏ Do not remove the memory card while the light
is flashing. The data in the memory card may
be lost.
Copying
Follow the steps below to copy documents. For products
with two paper cassettes, if you want to copy a large
quantity of documents in a single batch, load A4/Legal
plain paper in both cassettes and set the Paper Source toCassette 1>Cassette 2 in step 7.
Select the appropriate copy settings such as paper
G
size, paper type, and paper quality.
Note:
❏ Depending on the model, you can make copy settings
in Paper and Copy Settings.
❏ You can preview the copy results before you start
copying.
❏ You can make various layout copies such as 2-sided
copy, 2-up copy, and so on. Change the 2-sided or
layout settings as necessary.
Press one of the x buttons to set the color mode,
H
and then start copying.
Note:
Refer to the PDF User’s Guide for other copying functions
and the Copy mode menu list.
Scanning
You can scan documents and send the scanned image
from the product to a connected computer.
Note:
For information on Scan to Cloud, see the Epson
Connect guide, which can be accessed using the shortcut
icon
on the desktop.
Load paper in the paper cassette.
A
& “Loading Paper into the Paper Cassette” on
page 6
Place original.
B
& “Placing Originals” on page 7
Enter Copy mode from the Home menu.
C
Press + and - to set the number of copies.
D
Set the density.
E
Press d to enter the Copy menu.
F
10
Place your original(s).
A
& “Placing Originals” on page 7
Select Scan from the Home menu.
B
Select a scan menu items.
C
If you select Scan to PC, select a computer.
D
If you select Scan to Memory Card, make settings
such as the scan format and 2-sided settings.
Basic Guide
Faxing
Press the x buttons to start scanning.
E
Note:
For more information on other scan functions and the
scan mode menu list, see the PDF User’s Guide.
Your scanned image is saved.
Faxing
Introducing FAX Utility
FAX Utility is a software capable of transmitting data
such as documents, drawings, and tables created using a
word processing or spreadsheet application directly by
fax, without printing. In addition, this utility has a
function to save a received fax as a PDF file on a
computer. This enables you to check the data without
printing it and print only the data that you want to print.
Use the following procedure to run the utility.
Windows
Click the start button (Windows 7 and Vista) or click
Start (Windows XP), point to All Programs, select
Epson Software, and then click FAX Utility.
Mac OS X
Click System Preference, click Print & Fax or Print &
Scan, and then select FAX (your printer) from Printer.
Then click as follows;
Mac OS X 10.6.x, 10.7.x: Option & Supplies - Utility -
Open Printer Utility
Mac OS X 10.5.x: Open Print Queue - Utility
❏ RJ-11 Phone Line
❏ RJ-11 Telephone set connection
Depending on the area, a phone cable may be included
with the product. If so, use that cable.
Using the phone line for fax only
Connect a phone cable leading from a telephone
A
wall jack to the LINE port.
Make sure Auto Answer is set to On.
B
& “Receiving Faxes” on page 14
Important:
c
If you do not connect an external telephone to the
product, make sure you turn on auto answer.
Otherwise, you cannot receive faxes.
English
Note:
For more details, see the online help for FAX Utility.
Connecting to a Phone
Line
About a phone cable
Use a phone cable with the following interface
specification.
11
Basic Guide
Faxing
Sharing line with phone device
Connect a phone cable leading from a telephone
A
wall jack to the LINE port.
Remove the cap.
B
Connect a phone or answering machine to the
C
EXT. port.
Note:
See the PDF User’s Guide for other connection methods.
Checking the fax connection
You can check whether the product is ready to send or
receive faxes.
Load plain paper in the cassette.
A
& “Loading Paper into the Paper Cassette” on
page 6
Note:
If your product is equipped with two cassettes, load paper
in cassette 1. If you have changed the Paper Source setting
(Setup > Fax Settings > Receive Settings > PaperSource), load paper in the cassette you specified.
Enter Setup mode from the Home menu.
B
Select Fax Settings.
C
Select Check Fax Connection.
D
Press one of the x buttons to print the report.
E
Note:
If an errors are reported, try the solutions in the report.
12
Basic Guide
Faxing
Setting Up Fax Features
Setting up speed dial entries
You can create a speed dial list allowing you to select fax
recipient numbers quickly when faxing. Up to 100
combined speed dial and group dial entries can be
registered.
Enter Fax mode from the Home menu.
A
Press or select Contacts.
B
Select Edit Contacts.
C
Select Speed Dial Setup. You see the available
D
speed dial entry numbers.
Select the speed dial entry number that you want
E
to register. You can register up to 100 entries.
Use the numeric keypad to enter a phone
F
number. You can enter up to 64 digits.
Note:
A hyphen ("-") causes a slight pause when dialing. Only
include it in phone numbers when a pause is necessary.
Spaces entered between numbers are ignored when
dialing.
Enter a name to identify the speed dial entry. You
G
can enter up to 30 characters.
Select Done to register the name.
H
Setting up group dial entries
You can add speed dial entries to a group, allowing you
to send a fax to multiple recipients at the same time. Up
to 99 combined speed dial and group dial entries can be
entered.
Enter Fax mode from the Home menu.
A
Select Edit Contacts.
C
Select Group Dial Setup. You see the available
D
group dial entry numbers.
Select the group dial entry number that you want
E
to register.
Enter a name to identify the group dial entry. You
F
can enter up to 30 characters.
Select Done to register the name.
G
Select a speed dial entry that you want to register
H
in the group dial list.
Repeat step 8 to add other speed dial entries to the
I
group dial list. You can register up to 99 speed
dial entries in a group dial.
Press OK to finish creating a group dial list.
J
Sending Faxes
Place your original in the Automatic Document
A
Feeder or on the scanner glass.
& “Placing Originals” on page 7
Enter Fax mode from the Home menu.
B
Use the keys on the numeric keypad to enter the
C
fax number. You can enter up to 64 digits.
Note:
❏ To display the last fax number you used, press
❏ Press d and make the send settings. To scan and fax
❏ Make sure you have entered the header information.
or Redial.
both sides of your original, select 2-Sided Faxing,
On, and then load the original in the Automatic
Document Feeder. Depending on the model, you can
also make the settings by selecting Send Settings.
Some fax machines automatically reject incoming
faxes that do not include header information.
English
Press or select Contacts.
B
13
Basic Guide
Faxing
Press x (color) or x (B&W) to start sending a
D
color or monochrome fax.
Note:
If the fax number is busy or there is some problem, this
product redials after one minute. Press Redial to redial
immediately.
Receiving Faxes
Follow the instructions to make settings to receive faxes
automatically.
Note:
❏ Depending on the Fax Output settings, the received
fax is saved as a data or printed.
❏ If Fax Output is set to Save, the received fax data is
automatically saved as data, and you can skip step
1.
Load plain paper in the cassette.
A
& “Loading Paper into the Paper Cassette” on
page 6
Note:
If your product is equipped with two cassettes, make
Paper Source settings.
Setup > Fax Settings > Receive Settings > Paper Source
If you want to print a large quantity of faxes in a single
batch, load plain paper in both cassettes and set Paper
Source to Cassette 1>Cassette 2.
Make sure Auto Answer is set to On.
B
Setup > Fax Settings > Receive Settings > Auto
Answer > On
Note:
❏ When an answering machine is connected directly
to this product, make sure you set Rings to Answer
correctly using the following procedure.
❏ Depending on the region, Rings to Answer may be
unavailable.
❏ For more information on receiving faxes manually,
see the PDF User’s Guide.
Enter Setup mode from the Home menu.
C
Select Fax Settings.
D
Select Communication.
E
Select Rings to Answer.
F
Select the number of rings.
G
Important:
c
Select more rings than needed for the answering
machine to pick up. If it is set to pick up on the fourth
ring, set the product to pick up on the fifth ring or
later. Otherwise the answering machine cannot
receive voice calls.
Note:
When you receive a call and the other party is a fax, the
product receives the fax automatically even if the
answering machine picks up the call. If you pick up the
phone, wait until the LCD screen displays a message
saying that a connection has been made before you hang
up. If the other party is a caller, the phone can be used as
normal or a message can be left on the answering
machine.
Printing Reports
Follow the instructions below to print a fax report.
Load plain paper in the cassette.
A
& “Loading Paper into the Paper Cassette” on
page 6
Note:
If your product is equipped with two cassettes, make
Paper Source settings.
Setup > Fax Settings > Receive Settings > Paper Source
Enter Fax mode from the Home menu.
B
If Advanced Options is displayed on the LCD
C
screen, select Advanced Options.
If it is not displayed, press d.
14
Basic Guide
More Functions
Select Fax Report.
D
Select the item you want to print.
E
Note:
Only Fax Log can be viewed on the screen.
Press one of the x buttons to print the report you
F
selected.
Note:
For more information on other fax functions and the fax
mode menu list, see the PDF User’s Guide.
More Functions
More Functions provides you with many special menus that make printing easy and fun! For more details, select More
Functions, select each menu, and then follow the instructions on the LCD screen.
MenuFunctions
ID Card Copy
Print Photos
Yo u ca n co p y b o th s id e s of an I D c a rd a t th e
same time.
You can print photos stored on a memory
card or an external USB device without
using a computer. You can also reduce and
enlarge your photos, and adjust the photo
quality.
English
Copy/Restore Photos
Photo Layout Sheet
15
You can make faithful copies of your
originals. If your original photo is faded,
you can restore color to bring it back to life.
You can print your photos on a memory
card in various layouts.
Basic Guide
Replacing Ink Cartridges
MenuFunctions
Print Ruled Papers
Replacing Ink
Cartridges
Safety instructions
❏ Keep ink cartridges out of the reach of children.
❏ Be careful when you handle used ink cartridges, as
there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly
with soap and water.
If ink gets into your eyes, flush them immediately
with water. If discomfort or vision problems
continue after a thorough flushing, see a doctor
immediately.
If ink gets into your mouth, spit it out immediately
and see a doctor right away.
❏ To maintain optimum print head performance,
some ink is consumed from some cartridges not
only during printing but also during maintenance
operations such as ink cartridge replacement and
print head cleaning.
❏ If you nee d to rem ove an i nk c art ridg e te mpo rar ily ,
be sure to protect the ink supply area from dirt and
dust. Store the ink cartridge in the same
environment as the product. When storing the
cartridge, be sure that its label identifying the color
of the ink cartridge is facing upward. Do not store
ink cartridges upside down.
❏ For maximum ink efficiency, only remove an ink
cartridge when you are ready to replace it. Ink
cartridges with low ink status may not be used when
reinserted.
❏ Do not open the ink cartridge package until you are
ready to install it in the product. The cartridge is
vacuum packed to maintain its reliability. If you
leave a cartridge unpacked for a long time before
using it, normal printing may not be possible.
You can print ruled paper or graph paper
with or without a photo set as the
background.
Precautions
❏ Epson recommends the use of genuine Epson ink
cartridges. Epson cannot guarantee the quality or
reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic product behavior.
Information about non-genuine ink levels may not
be displayed.
❏ Do not shake ink cartridges too vigorously;
otherwise ink may leak from the cartridge.
❏ Install all ink cartridges; otherwise, you cannot
print.
16
Basic Guide
Replacing Ink Cartridges
Replacing an ink cartridge
Open the scanner unit. The ink cartridge holder
A
moves to the ink cartridge replacement position.
Important:
c
❏ Do not move the ink cartridge holder by hand;
otherwise, you may damage the product.
❏ Do not lift up the scanner unit when the
document cover is open.
Open the ink cartridge cover.
B
Pinch and remove the ink cartridge.
C
Note:
❏ The illustration shows replacement of the black ink
cartridge. Replace the cartridge appropriate to your
situation.
❏ Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
English
Note:
If the ink cartridge holder does not move to the ink
cartridge replacement position, follow the instruction
below.
Home > Setup > Maintenance > Ink Cartridge
Replacement
17
Gently shake new replacement cartridges four or
D
five times and remove the replacement ink
cartridge from its package.
Basic Guide
Replacing Ink Cartridges
Remove only the yellow tape.
E
Important:
c
❏ You must remove the yellow tape from the
cartridge before installing it; otherwise, print
quality may decline or you may not be able to
print.
❏ If you have installed an ink cartridge without
removing the yellow tape, take the cartridge
out of the product, remove the yellow tape, and
then reinstall it.
❏ Do not remove the transparent seal from the
bottom of the cartridge; otherwise, the
cartridge may become unusable.
❏ Do not remove or tear the label on the
cartridge; otherwise, ink will leak.
Insert the cartridge and press it until it clicks.
F
Close the ink cartridge cover.
G
Close the scanner unit slowly. Ink charging
H
starts.
Note:
❏ The power light continues to flash wh ile the product
is charging ink. Do not turn off the product during
ink charging. If the ink charging is incomplete, you
may not be able to print.
❏ If you had to replace an ink cartridge during
copying, to ensure copy quality after ink charging is
finished, cancel the job that is copying and start
again from placing the originals.
Ink cartridge replacement is complete. The product will
return to its previous status.
18
Basic Guide
Basic Troubleshooting
Basic Troubleshooting
Error Messages
This section describes the meaning of messages displayed on the LCD screen.
Error MessagesSolutions
Paper out or Paper jam
Printer error. Turn the power off and on again. For details,
see your documentation.
Communication error. Check if a computer is connected.Make sure the computer is connected correctly. If the error
The maintenance box is nearing the end of its service life.Replace maintenance box before the end its service life.
The maintenance box is at the end of its service life. You
need to replace it.
A printer’s ink pad is nearing the end of its service life.
Please contact Epson Support.
A printer’s ink pad is at the end of its service life. Please
contact Epson Support.
No dial tone detected. Run Check Fax Connection under
Fax Settings in Setup menu.
Combination of the IP address and the subnet mask is
invalid. See your documentation.
Recovery ModeThe firmware update has failed. You will need to re-attempt the
& See “Paper Jams” on page 20
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error message still appears, contact Epson
support.
messages still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
For more details, see the PDF User’s Guide.
When the maintenance box is full, the product stops and you need
to replace the maintenance box to continue printing.
Replace the maintenance box.
Press x button to resume printing. The message will be displayed
until the ink pad is replaced. Contact Epson support to replace ink
pads before the end of their service life. When the ink pads are
saturated, the product stops and Epson support is required to
continue printing.
Contact Epson support to replace ink pads.
Make sure the phone cable is connected correctly and the phone
line works.
& See “Connecting to a Phone Line” on page 11
If you connected the product to a PBX (Private Branch Exchange)
phone line or Terminal Adapter, turn off the Dial Tone Detection.
Select Fax Settings > Communication > Dial Tone Detection
>Off.
Refer the online Network Guide.
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
English
19
Basic Guide
Basic Troubleshooting
Paper Jams
Caution:
!
Never touch the buttons on the control panel while
your hand is inside the product.
Note:
❏ Cancel the print job if prompted by a message from
the LCD screen or the printer driver.
❏ After you have removed the jammed paper, press the
button indicated in the LCD screen.
Removing jammed paper from
the rear cover
Pull out the rear cover.
A
Carefully remove the jammed paper.
C
Open the rear cover.
D
Carefully remove the jammed paper.
B
20
Basic Guide
Basic Troubleshooting
Carefully remove the jammed paper.
E
Reattach the rear cover.
F
Removing jammed paper from
inside the product
Carefully remove the jammed paper.
A
Open the scanner unit.
B
Important:
c
Do not lift up the scanner unit when the document
cover is open.
Remove all of the paper inside, including any
C
torn pieces.
English
21
Basic Guide
Basic Troubleshooting
Important:
c
Do not touch the flat white cable connected to the
cartridge holder.
Close the scanner unit slowly.
D
Removing jammed paper from
the paper cassette
Pull out the paper cassette.
A
Note:
If you cannot pull out the cassette, unplug the power cord
from the product and the electrical outlet. Unplug all
other cables from the product.
Carefully stand the product on its side as shown below
and carefully pull out the cassette.
Remove the jammed paper from the cassette.
B
Carefully remove any paper jammed inside the
C
product.
22
Align the edges of the paper.
D
Keep the cassette flat and slowly and carefully
E
reinsert it all the way into the product.
Basic Guide
Basic Troubleshooting
Removing jammed paper from
the Automatic Document Feeder
(ADF)
Remove the stack of paper from the ADF input
A
tray.
Open the ADF cover.
B
Important:
c
Make sure you open the ADF cover before removing
jammed paper. If you do not open the cover, the
product may be damaged.
Carefully remove the jammed paper.
C
Open the document cover.
E
Carefully remove the jammed paper.
F
Close the document cover.
G
English
Close the ADF cover.
D
23
Raise the ADF input tray.
H
Basic Guide
Where To Get Help
Carefully remove the jammed paper.
I
Return the ADF input tray to its original
J
position.
Print Quality Help
If you see banding (light lines), missing colors, or any
other quality problems in your printouts, try the
following solutions.
❏ Make sure you have loaded the paper and place your
original correctly.
& “Loading Paper into the Paper Cassette” on
page 6
& “Placing Originals” on page 7
Faxing Help
❏ Make sure the phone cable is connected correctly
and check that the phone line works. You can check
the line status by using the Check Fax Connection
function.
& “Connecting to a Phone Line” on page 11
❏ If the fax did not send, make sure that the recipient’s
fax machine is turned on and working.
❏ If this product is not connected to a phone and you
want to receive faxes automatically, make sure you
turn on auto answer.
& “Receiving Faxes” on page 14
Note:
For more solutions to faxing problems, see the online
User’s Guide.
Where To Get Help
Technical Support Web
Site
❏ Check the paper size settings and the paper type
settings.
& “Selecting Paper” on page 5
❏ The print head may be clogged. Perform a nozzle
check first and then clean the print head.
Setup > Maintenance > Nozzle Check
(a) OK
(b) Needs a head cleaning
Epson’s Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
Retrait de papier coincé près du bac papier. . . . . 24
Retrait de papier coincé dans le chargeur
automatique de documents................ 24
Aide concernant la qualité d'impression......... 26
Aide concernant la télécopie................. 26
Où trouver de l'aide................ 26
Site Web du support technique............... 26
Français
1
Guide de base
Introduction
Introduction
Sources d'informations
Les versions les plus récentes des manuels suivants sont
disponibles sur le site Web d'assistance Epson.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (hors Europe)
❏ Démarrez ici (papier) :
Fournit des informations sur la configuration du
produit et l'installation du logiciel.
❏ Guide de base (papier) :
Fournit des informations de base sur l'utilisation du
produit sans ordinateur. Ce manuel peut ne pas être
fourni, en fonction du modèle et de la région.
❏ Guide d'utilisation (PDF) :
Fournit les consignes détaillées sur l'utilisation, la
sécurité et le dépannage. Consultez ce guide lorsque
vous utilisez le produit avec un ordinateur ou
lorsque vous utilisez des fonctions avancées telles
que l'impression recto verso.
Pour afficher le manuel au format PDF, vous avez
besoin d'Adobe Acrobat Reader 5.0 ou plus ou
d'Adobe Reader.
❏ Guide réseau (HTML) :
Fournit aux administrateurs du réseau des
informations sur le pilote d'impression et les
paramètres réseau.
Indications Attention,
Important et Remarque
Les indications Attention, Important et Remarque sont
détaillées ci-dessous et ont la signification suivante.
Attention
!
Avertissement à suivre à la lettre pour éviter des
blessures corporelles.
Important
c
Mise en garde à respecter pour éviter
d’endommager votre équipement.
Remarque
Conseils utiles et informations sur les restrictions
d'utilisation du produit.
Utilisation du service Web
Epson Connect
Grâce à Epson Connect et aux services d'autres sociétés,
vous pouvez facilement imprimer depuis votre
smartphone, votre tablet PC ou votre ordinateur
portable, n'importe quand et pratiquement n'importe
où dans le monde ! Pour plus d'informations sur
l'impression et les autres services, consultez le site
suivant :
https://www.epsonconnect.com/ (site du portail
Epson)
http://www.epsonconnect.eu (Europe uniquement)
❏ Aide (sur l'écran du produit) :
Instructions de base concernant le fonctionnement
et le dépannage sur l'écran LCD du produit.
Sélectionnez le menu Aide dans le panneau de
configuration.
2
Guide de base
Consignes de sécurité
Vous pouvez afficher le guide Epson Connect en
double-cliquant sur l'icône de raccourci
bureau.
sur le
Consignes de sécurité
Veuillez lire et suivre l’intégralité des consignes
indiquées dans cette section pour utiliser ce produit en
toute sécurité. Veillez à conserver ce guide pour pouvoir
le consulter ultérieurement. Veillez également à suivre
les avertissements et consignes repérés sur le produit.
❏ Utilisez uniquement le cordon d'alimentation
fourni avec le produit et ne l'utilisez avec aucun
autre équipement. L'utilisation d'autres cordons
avec ce produit ou l'utilisation de ce cordon
d'alimentation avec un autre équipement pourrait
vous exposer à des risques d’incendie ou
d’électrocution.
❏ Veillez à ce que votre cordon d’alimentation soit
conforme aux normes de sécurité locales
applicables.
❏ Sauf indication contraire spécifique dans les guides
du produit, ne procédez jamais à des travaux de
démontage, de modification ou de réparation au
niveau du cordon d'alimentation, du module
imprimante, du module scanner ou des accessoires.
❏ Débranchez le produit et faites appel à un
technicien qualifié dans les circonstances
suivantes :
Le cordon d'alimentation ou sa fiche est
endommagé, du liquide a coulé dans le produit, le
produit est tombé ou le boîtier a été endommagé, le
produit ne fonctionne pas normalement ou ses
performances ont changé de manière sensible.
N'ajustez pas les commandes non traitées dans les
instructions de fonctionnement.
❏ Placez le produit à proximité d'une prise de courant
permettant un débranchement facile du cordon
d'alimentation.
❏ Ne placez et ne rangez pas le produit à l'extérieur,
dans des lieux particulièrement sales ou
poussiéreux, à proximité de points d'eau ou de
sources de chaleur, ou dans des lieux soumis à des
chocs, des vibrations, des températures élevées ou
de l'humidité.
❏ Veillez à ne pas renverser de liquide sur le produit et
à ne pas le manipuler les mains mouillées.
❏ Maintenez le produit à au moins 22 cm de distance
des stimulateurs cardiaques. Les ondes radio
générées par le produit peuvent affecter de manière
négative le fonctionnement des stimulateurs
cardiaques.
❏ Si l'écran LCD est endommagé, contactez votre
revendeur. En cas de contact de la solution à base de
cristaux liquides avec vos mains, lavez-les
soigneusement avec de l'eau et du savon. En cas de
contact de la solution à base de cristaux liquides
avec vos yeux, rincez-les abondamment avec de
l’eau. Si une gêne ou des problèmes de vision
subsistent après un nettoyage approfondi,
consultez immédiatement un médecin.
❏ Évitez de téléphoner pendant un orage. Des éclairs
pourraient provoquer un risque d'électrocution.
❏ Ne téléphonez pas pour signaler une fuite de gaz
lorsque vous êtes à proximité de la fuite.
Remarque :
Respectez les consignes de sécurité suivantes pour la
manipulation des cartouches d’encre.
& « Remplacement des cartouches d’encre » à la
page 18
Français
3
Guide de base
Présentation du panneau de configuration
Présentation du panneau de configuration
Remarque :
❏ le panneau de configuration n'est pas conçu de la même façon selon la région.
❏ Même si le panneau de configuration et les noms et options qui s'affichent sur l'écran LCD sont légèrement différents de
ceux de votre produit, la méthode d'utilisation est la même.
Bouton et écran LCD
TouchesFonction
a
b
c
d
e-L'écran LCD affiche des menus. Si votre produit possède un écran tactile, faites glisser vos
Met le produit sous ou hors tension.
Annule/renvoie au menu principal. Une fois dans le menu principal, bascule entre les modes.
Affiche le dernier numéro composé. Lorsque vous saisissez des chiffres en mode de télécopie,
cette touche insère un symbole de pause (-) qui ajoute une courte pause pendant la
numérotation.
Affiche la liste des Contacts en mode télécopie.
doigts dessus pour faire défiler les données à l'écran. Appuyez un peu plus fort si l 'écran tactile
est lent à répondre.
4
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