Epson WorkForce WF-2830DWF User Manual

0 (0)

User's Guide

NPD6100-01 EN

User's Guide

Contents

About This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7

Using the Manual to Search for Information. . . . . . . 7

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 8

Descriptions Used in this Manual. . . . . . . . . . . . . . . 9

Operating System References. . . . . . . . . . . . . . . . . . 9

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 10

Safety Instructions for Ink. . . . . . . . . . . . . . . . . 10

Printer Advisories and Warnings. . . . . . . . . . . . . . 11

Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Advisories and Warnings for Using the Printer. . 11 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 12 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Protecting Your Personal Information. . . . . . . . . . . 12

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 13

Guide to the Control Panel. . . . . . . . . . . . . . . . . . . 16

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 16 Guide to the Home Screen. . . . . . . . . . . . . . . . . 17 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 18 Viewing Animations. . . . . . . . . . . . . . . . . . . . . .18

Network Settings

Network Connection Types. . . . . . . . . . . . . . . . . . 20

Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 20

Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 20

Connecting to a Computer. . . . . . . . . . . . . . . . . . . 21

Connecting to a Smart Device. . . . . . . . . . . . . . . . 22

Connecting to a smart device over a wireless router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . . 28

Making Wi-Fi Settings from the Printer. . . . . . . . . .31

Making Wi-Fi Settings by Entering the SSID

and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .31 Making Wi-Fi Settings by Push Button Setup. . . . 32 Making Wi-Fi Settings by PIN Code Setup

(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Checking the Network Connection Status. . . . . . . . 34

Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .34

Printing a Network Connection Report. . . . . . . . 34

Printing a Network Status Sheet. . . . . . . . . . . . . . . 40

Replacing or Adding New Wireless Routers. . . . . . . 40

Changing the Connection Method to a Computer. . 41

Changing the Wi-Fi Direct (Simple AP) Settings. . . 41

Disabling Wi-Fi from the Control Panel. . . . . . . . . .42

Disconnecting Wi-Fi Direct (Simple AP)

Connection from the Control Panel. . . . . . . . . . . . 43

Restoring the Network Settings from the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Preparing the Printer

Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Available Paper and Capacities. . . . . . . . . . . . . . 44

Loading Paper in the Rear Paper Feed. . . . . . . . . 47

Loading Envelopes and Precautions. . . . . . . . . . 49

Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 50

List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 50

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 50

Available Originals for the ADF. . . . . . . . . . . . . 50 Placing Originals on the ADF. . . . . . . . . . . . . . . 51 Placing Originals on the Scanner Glass. . . . . . . . 53

Managing Contacts. . . . . . . . . . . . . . . . . . . . . . . . 54

Registering or Editing Contacts. . . . . . . . . . . . . 54 Registering or Editing Grouped Contacts. . . . . . 55 Register Contacts on a Computer. . . . . . . . . . . . 55

Menu Options for Settings. . . . . . . . . . . . . . . . . . . 57

Menu Options for Supply Status. . . . . . . . . . . . . 57 Menu Options for Maintenance. . . . . . . . . . . . . 57 Menu Options for Printer Setup. . . . . . . . . . . . . 58 Menu Options for Network Settings. . . . . . . . . . 60 Menu Options for Epson Connect Services. . . . . 61 Menu Options for Google Cloud Print Services. . 61 Menu Options for Contacts Manager. . . . . . . . . 62 Menu Options for Fax Settings. . . . . . . . . . . . . . 62 Menu Options for Print Status Sheet. . . . . . . . . . 62 Menu Options for Print Counter. . . . . . . . . . . . .63 Menu Options for Customer Research. . . . . . . . .63

User's Guide

Contents

Menu Options for Restore Default Settings. . . . . 63 Menu Options for Firmware Update. . . . . . . . . . 63

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Saving Power - Control Panel. . . . . . . . . . . . . . . 64

Fax Settings

Before Using Fax Features. . . . . . . . . . . . . . . . . . . .65

Connecting to a Phone Line. . . . . . . . . . . . . . . . . . 65

Compatible Telephone Lines. . . . . . . . . . . . . . . .65 Connecting the Printer to a Phone Line. . . . . . . .66 Connecting Your Phone Device to the Printer. . . 67

Making the Printer Ready to Send and Receive

Faxes (Using Fax Setting Wizard). . . . . . . . . . . . . . 68

Making Settings Individually for Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . 70 Making Settings When You Connect an

External Phone Device. . . . . . . . . . . . . . . . . . . . 72 Making Settings for Blocking Junk Faxes. . . . . . . 73 Making Settings to Send and Receive Faxes

on a Computer. . . . . . . . . . . . . . . . . . . . . . . . . .73

Menu Options for Fax Settings. . . . . . . . . . . . . . . . 74

Check Fax Connection. . . . . . . . . . . . . . . . . . . . 74

Fax Setting Wizard. . . . . . . . . . . . . . . . . . . . . . . 75

Basic Settings Menu. . . . . . . . . . . . . . . . . . . . . . 75

Receive Settings Menu. . . . . . . . . . . . . . . . . . . . 76

Report Settings Menu. . . . . . . . . . . . . . . . . . . . .77

Security Settings Menu. . . . . . . . . . . . . . . . . . . .78

User Default Settings Menu. . . . . . . . . . . . . . . . 78

Printing

Printing from the Printer Driver on Windows. . . . . 79

Accessing the Printer Driver. . . . . . . . . . . . . . . . 79 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .79 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .81 Printing Several Pages on One Sheet. . . . . . . . . . 82 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 83 Printing a Reduced or Enlarged Document. . . . . 83 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 84 Printing with a Header and Footer. . . . . . . . . . . 90 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .91 Printing Multiple Files Together. . . . . . . . . . . . . 92 Printing Using the Color Universal Print

Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 93 Printing to Emphasize T hin Lines. . . . . . . . . . . . 94 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 94

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 95 Menu Options for the Printer Driver. . . . . . . . . . 95

Printing from the Printer Driver on Mac OS. . . . . . 97

Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .97 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .99 Printing Several Pages on One Sheet. . . . . . . . . 100 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . 100 Printing a Reduced or Enlarged Document. . . . 101 Adjusting the Print Color. . . . . . . . . . . . . . . . . 102 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . 102 Menu Options for the Printer Driver. . . . . . . . . 102 Making Operation Settings for the Mac OS

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 104

Printing from Smart Devices. . . . . . . . . . . . . . . . .105

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . 105

Using Epson Print Enabler. . . . . . . . . . . . . . . . 106

Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . 107

Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . 108

Copying

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . . 110

Copying Multiple Originals onto One Sheet. . . . . .110

Menu Options for Copying. . . . . . . . . . . . . . . . . . 110

Scanning

Scanning Using the Control Panel. . . . . . . . . . . . . 113

Scanning to a Computer. . . . . . . . . . . . . . . . . . 113 Scanning Using WSD. . . . . . . . . . . . . . . . . . . . 117

Scanning from a Computer. . . . . . . . . . . . . . . . . .119

Scanning Using Epson Scan 2. . . . . . . . . . . . . . 119

Scanning from Smart Devices. . . . . . . . . . . . . . . . 122

Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 122

Scanning Using Epson iPrint. . . . . . . . . . . . . . .122

Faxing

Before Using Fax Features. . . . . . . . . . . . . . . . . . .124

Sending Faxes Using the Printer. . . . . . . . . . . . . . 124

Sending Faxes Using the Control Panel. . . . . . . 124 Various Ways of Sending Faxes. . . . . . . . . . . . . 126

Receiving Faxes on the Printer. . . . . . . . . . . . . . . 129

Receiving Incoming Faxes. . . . . . . . . . . . . . . . .129 Receiving Faxes by Making a Phone Call. . . . . . 130

Menu Options for Faxing. . . . . . . . . . . . . . . . . . . 131

Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 132

User's Guide

Contents

Fax Send Settings. . . . . . . . . . . . . . . . . . . . . . . 132

More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 134

Sending a Fax from a Computer. . . . . . . . . . . . . . 134

Sending Documents Created Using an

Application (Windows). . . . . . . . . . . . . . . . . . .134

Sending Documents Created Using an

Application (Mac OS). . . . . . . . . . . . . . . . . . . .137

Receiving Faxes on a Computer. . . . . . . . . . . . . . .138

Saving Incoming Faxes on a Computer. . . . . . . 138 Canceling the Feature that Saves Incoming

Faxes to the Computer. . . . . . . . . . . . . . . . . . . 139 Checking for New Faxes (Windows). . . . . . . . . 139 Checking for New Faxes (Mac OS). . . . . . . . . . 140

Using Other Faxing Features. . . . . . . . . . . . . . . . .141

Printing Fax Report Manually. . . . . . . . . . . . . . 141

Replacing Ink Cartridges and Other

Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 142

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 142 Checking the Status of the Remaining Ink

and the Maintenance Box - Windows. . . . . . . . .142 Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS X. . . . . . . . 142

Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . .143

Ink Cartridge Handling Precautions. . . . . . . . . . . 144

Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . 146

Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .146

Maintenance Box Handling Precautions. . . . . . . . 147

Replacing a Maintenance Box. . . . . . . . . . . . . . . . 147

Temporarily Printing with Black Ink. . . . . . . . . . . 148

Temporarily Printing with Black Ink -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .149 Temporarily Printing with Black Ink - Windows 149 Temporarily Printing with Black Ink - Mac OS. .150

Conserving Black Ink when the Black Ink Is

Low (for Windows Only). . . . . . . . . . . . . . . . . . . 151

Maintaining the Printer

Preventing the Print Head from Drying. . . . . . . . .153

Checking and Cleaning the Print Head. . . . . . . . . 153

Checking and Cleaning the Print Head -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .153

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Checking and Cleaning the Print Head - Mac

OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 155

Aligning the Print Head - Control Panel. . . . . . 155

Cleaning the Paper Path for Ink Smears. . . . . . . . .155

Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 156

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .158

Cleaning the Translucent Film. . . . . . . . . . . . . . . 159

Network Service and Software

Information

Application for Configuring Printer Operations

(Web Conf ig). . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Running Web Config on a Web Browser. . . . . . 162 Running Web Conf ig on Windows. . . . . . . . . . 163 Running Web Conf ig on Mac OS. . . . . . . . . . . .163

Application for Scanning Documents and

Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 163

Adding the Network Scanner. . . . . . . . . . . . . . 164

Application for Configuring Scanning Operations from the Control Panel (Epson

Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 165

Application for Configuring Fax Operations and Sending Faxes (FAX Utility). . . . . . . . . . . . . . . . . 165

Application for Sending Faxes (PC-FAX Driver). . 166

Application for Printing Images (Epson Photo+). . 166

Software Update Tools (EPSON Software

Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Application for Configuring Multiple Devices (EpsonNet Conf ig). . . . . . . . . . . . . . . . . . . . . . . . 168

Installing the Latest Applications. . . . . . . . . . . . . .168

Updating Applications and Firmware. . . . . . . . . . 169

Uninstalling Applications. . . . . . . . . . . . . . . . . . . 170

Uninstalling Applications - Windows. . . . . . . . .170

Uninstalling Applications - Mac OS. . . . . . . . . .171

Printing Using a Network Service. . . . . . . . . . . . . 171

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . .173

Checking Error Codes on the LCD Screen. . . . . 173 Checking the Printer Status - Windows. . . . . . . 174 Checking the Printer Status - Mac OS. . . . . . . . 174

Checking the Software Status. . . . . . . . . . . . . . . . 175

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 175

Removing Jammed Paper from the Rear

Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .175

User's Guide

Contents

Removing Jammed Paper from Inside the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Removing Jammed Paper from Rear Cover. . . . 177 Removing Jammed Paper from the ADF. . . . . . 178

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 180

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 180 Several Sheets of Paper are Fed at a Time. . . . . . 181 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 181 Paper is Ejected During Printing. . . . . . . . . . . . 181 Original Does Not Feed in the ADF. . . . . . . . . .181

Power and Control Panel Problems. . . . . . . . . . . . 182

Power Does Not Turn On. . . . . . . . . . . . . . . . . 182

Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 182

Power Turns Of f Automatically. . . . . . . . . . . . . 182

LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 182

Cannot Print from a Computer. . . . . . . . . . . . . . . 182

Checking the Connection (USB). . . . . . . . . . . . 182 Checking the Connection (Network). . . . . . . . .183 Checking the Software and Data. . . . . . . . . . . . 184 Checking the Printer Status from the

Computer (Windows). . . . . . . . . . . . . . . . . . . .186 Checking the Printer Status from the

Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .186

When You Cannot Make Network Settings. . . . . . 187

Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 187 Checking the SSID Connected to the Printer. . . 189 Checking the SSID for the Computer. . . . . . . . .189 Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a

Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Cannot Print from an iPhone, iPad, or iPod touch. 190

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 191

Printout is Scuf fed or Color is Missing. . . . . . . .191 Banding or Unexpected Colors Appear. . . . . . . 191 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .191 Blurry Prints, Vertical Banding, or

Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .192 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .192 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 193 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 194 Images or Photos are Printed in Unexpected

Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Cannot Print Without Margins. . . . . . . . . . . . . 194 Edges of the Image are Cropped During

Borderless Printing. . . . . . . . . . . . . . . . . . . . . .195

The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 195 Printed Characters Are Incorrect or Garbled. . . 195 T he Printed Image Is Inverted. . . . . . . . . . . . . . 196 Mosaic-Like Patterns in the Prints. . . . . . . . . . .196 Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image. . . . . . . . . . .196 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 196 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 196 Banding Appears when Copying from the ADF 197 The Printout Problem Could Not be Cleared. . . 197

Other Printing Problems. . . . . . . . . . . . . . . . . . . 197

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 197 Printing or Copying Slows Down

Dramatically During Continuous Operation. . . 198 Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 198

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 198

Cannot Start Scanning when Using the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .199

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 199

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 199 Straight Lines Appear when Scanning from

ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 The Image Quality Is Rough. . . . . . . . . . . . . . . 199 Offset Appears in the Background of Images. . . 200 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 200 Moiré Patterns (Web-Like Shadows) Appear. . . 200 Cannot Scan the Correct Area on the

Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .200 Text is Not Recognized Correctly when

Saving as a Searchable PDF. . . . . . . . . . . . . . . .201 Cannot Solve Problems in the Scanned Image. . 201

Other Scanning Problems. . . . . . . . . . . . . . . . . . . 202

Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 202 Scanning Slows Down Dramatically During Continuous Scanning. . . . . . . . . . . . . . . . . . . . 202 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Problems when Sending and Receiving Faxes. . . . .203

Cannot Send or Receive Faxes. . . . . . . . . . . . . .203 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 204 Cannot Send Faxes to a Specific Recipient. . . . . 205 Cannot Send Faxes at a Specif ied Time. . . . . . . 205 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 205 Memory Full Error Occurs. . . . . . . . . . . . . . . . 206 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 206 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .206

User's Guide

Contents

Received Fax Quality Is Poor. . . . . . . . . . . . . . .206 Received Faxes Are Not Printed. . . . . . . . . . . . 207 Pages are Blank or only a Small Amount of

Text is Printed on the Second Page in

Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 207

Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .207

Cannot Make Calls on the Connected

Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Answering Machine Cannot Answer Voice

Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong. . . . . . 207

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 208

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208 Operation Sounds Are Loud. . . . . . . . . . . . . . . 208 The Date and Time Are Incorrect. . . . . . . . . . . 208 Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 208

Appendix

Technical Specif ications. . . . . . . . . . . . . . . . . . . . 209

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 209 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 210 Interface Specif ications. . . . . . . . . . . . . . . . . . . 210 Fax Specif ications. . . . . . . . . . . . . . . . . . . . . . .210 Network Function List. . . . . . . . . . . . . . . . . . . 211 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 212 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 212 Supported T hird Party Services. . . . . . . . . . . . . 212 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Electrical Specif ications. . . . . . . . . . . . . . . . . . 213 Environmental Specif ications. . . . . . . . . . . . . . 214 System Requirements. . . . . . . . . . . . . . . . . . . . 214

Regulatory Information. . . . . . . . . . . . . . . . . . . . 215

Standards and Approvals. . . . . . . . . . . . . . . . . 215 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 216 Restrictions on Copying. . . . . . . . . . . . . . . . . . 216

Transporting and Storing the Printer. . . . . . . . . . . 217

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 220

Technical Support Web Site. . . . . . . . . . . . . . . .220

Contacting Epson Support. . . . . . . . . . . . . . . . 221

User's Guide

About This Manual

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.

Start Here (paper manual)

Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Software Update Tools (EPSON Software Updater)” on page 167

Using the Manual to Search for Information

The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

User's Guide

About This Manual

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

Windows: Hold down Alt, and then press ←.

Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25

To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

User's Guide

About This Manual

Related Information

& Links to related sections.

Descriptions Used in this Manual

Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.

Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server®2016 operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system

Mac OS

In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use a telephone to report a gas leak in the vicinity of the leak.

Safety Instructions for Ink

Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin.

User's Guide

Important Instructions

Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage.

Keep ink cartridges and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

Advisories and Warnings for Using the Printer

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

User's Guide

Important Instructions

Do not move the print head by hand; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the scanner unit.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Transporting or Storing the Printer

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Before transporting the printer, make sure that the print head is in the home (far right) position.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using the LCD Screen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.

User's Guide

Printer Basics

Part Names and Functions

ADF (Automatic Document

Open when removing jammed originals in the ADF.

Feeder) cover

ADF input tray

Feeds originals automatically.

ADF edge guide

Feeds originals straight into the printer. Slide to the edge of the originals.

ADF document support

Supports originals.

ADF output tray

Holds originals ejected from the ADF.

A	Rear paper feed	Loads paper.

B	Paper support	Supports loaded paper.

C	Edge guide	Feeds the paper straight into the printer. Slide to the edges of the paper.

D	Output tray	Holds the ejected paper.

E	Stopper	Prevents printouts from falling from the output tray.

User's Guide

Printer Basics

A	Document cover	Blocks external light while scanning.

B	Scanner glass	Place the originals.

C	Control panel	Indicates the printer's status and allows you to make print settings.

A	Scanner unit support	Supports the scanner unit.

B	Scanner unit	Scans placed originals. Open when replacing ink cartridges or removing
		jammed paper inside the printer.

C	Ink cartridge holder	Install the ink cartridges. Ink is ejected from the print head nozzles.

User's Guide

Printer Basics

A	Maintenance box cover	Remove when replacing the maintenance box. The maintenance box is a
		container that collects a very small amount of surplus ink during cleaning or
		printing.

B	Rear cover	Remove when removing jammed paper.

C	AC inlet	Connects the power cord.

D	EXT. port	Connects external phone devices.

E	LINE port	Connects a phone line.

F	USB port	Connects a USB cable to connect with a computer.

Related Information

& “Control Panel” on page 16

User's Guide

Printer Basics

Guide to the Control Panel

Control Panel

A	Turns the printer on or off.
	Unplug the power cord after checking that the power light is off.

B	Displays menus and messages. Use buttons on the control panel to select a menu or to make settings.

C	Displays the solutions when you are in trouble.

D	Use the u d l r buttons to select a menu, and then press the OK button to enter the selected menu.

E	Stops the current operation.

F	Enters numbers, characters, and symbols.

G	Clears number settings such as the number of copies.

H	Starts an operation such as printing or copying.

I	Applies to a variety of functions depending on the situation.

J	Returns to the previous screen.

K	Turns on when received documents that have not yet been printed or saved are stored in the printer's memory.

L	Displays the home screen.

User's Guide

Printer Basics

Guide to the Home Screen

A	Icons that show the network status are displayed.

		Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
		network connection.

		Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
		searching for a wireless (Wi-Fi) network connection.

		Indicates that the printer is connected to a wireless (Wi-Fi) network.
		The number of bars indicates the signal strength of the connection. The more bars there are,
		the stronger the connection.

		Indicates that Wi-Fi Direct (Simple AP) is enabled.

		Indicates that Wi-Fi Direct (Simple AP) is disabled.

B	When l and r are displayed, you can scroll right or left by pressing the l or r button.

C	Function icons and names are displayed as menu icons.
	Select an icon by pressing the u d l r buttons, and then press the OK button to enter the menu.

	Scan	Allows you to scan a document or a photo.

	Copy	Allows you to copy a document.

	Wi-Fi Setup	Allows you to set up the printer for use on a wireless network. This is a shortcut to the following
		menu.
		Settings > Network Settings > Wi-Fi Setup

	Fax	Allows you to send faxes.

	Quiet Mode	Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
		enabling this may reduce print speed. Depending on the paper type and print quality settings
		you selected, there may be no difference in the printer's noise level.
		This is a shortcut to the following menu.
		Settings > Printer Setup > Quiet Mode

	Settings	Allows you to make settings related to maintenance, printer setup, and network settings.

	Maintenance	Displays the menus recommended to improve the quality of your printouts such as un-
		clogging nozzles by printing a nozzle check pattern and performing head cleaning, and
		improving blurring or banding in your printouts by aligning the print head. This is a shortcut to
		the following menu.
		Settings > Maintenance

User's Guide

Printer Basics

D Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.

Entering Characters

To enter characters and symbols for network settings and register contacts from the control panel, use the u, d,

l, and r buttons and the software keyboard on the LCD screen. Press the u, d, l, or r button to select a character or function button on the keyboard, and then press the OK button. When you have finished entering characters, select OK, and then press the OK button.

Function button	Descriptions

l r	Moves the cursor to the left or right.

A 1 #	Switches the character type. You can enter alphanumerics or symbols.
	You can also switch them by using the	button.

	Enters a space.

	Deletes a character to the left (backspace).

OK	Enters the selected characters.

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

Press button: Displays the help screen. Select How To and then select the items that you want to view.

User's Guide

Printer Basics

Select How to at the bottom of the operation screen: Displays the context-sensitive animation.

A	Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

B	Press l button to return to the previous step.

C	Indicates the total number of steps and the current step number.
	In the example above, it shows step 2 from 3 steps.

D	Press r button to move to the next step.

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Wi-Fi Connection

Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

Related Information

&“Connecting to a Computer” on page 21

&“Connecting to a smart device over a wireless router” on page 22

&“Making Wi-Fi Settings from the Printer” on page 31

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you

User's Guide

Network Settings

can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer.

The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

&“Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct” on page 22

&“Connecting to Android Devices using Wi-Fi Direct” on page 26

&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

Setting up from the website

Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn

Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

Insert the software disc into the computer, and then follow the on-screen instructions.

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

User's Guide

Network Settings

Select the connection type and then click Next.

Follow the on-screen instructions.

Connecting to a Smart Device

Connecting to a smart device over a wireless router

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.

Related Information

& “Printing from Smart Devices” on page 105

Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct

This method allows you to connect the printer directly to an iPhone, iPad, or iPod touch without a wireless router. The following conditions are required to connect using this method. If your environment does not match these

User's Guide

Network Settings

conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on connecting.

iOS 11 or later

Using the standard camera application to scan the QR code

Epson iPrint version 7.0 or later

Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.

Note:

You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.

1.Select Wi-Fi Setup on the home screen.

To select an item, use the u d l r buttons, and then press the OK button.

2.Select Wi-Fi Direct.

3.Check the message, and then press the OK button to proceed.

4.Check the message, and then press the OK button to proceed.

5.Select iOS.

User's Guide

Network Settings

6.Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel.

7.On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.

Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or

earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, press the l button. See "Related Information" below for details on connecting.

8.Tap the notification displayed on the screen of the iPhone, iPad, or iPod touch.

9.Tap Join.

User's Guide

Network Settings

10.On the printer's control panel, press the OK button.

11.On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps

12.On the Epson printing app screen, tap Printer is not selected..

13.Select the printer that you want to connect to.

See the information displayed on the printer's control panel to select the printer.

14. On the printer's control panel, press the OK button.

For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.

User's Guide

Network Settings

Related Information

&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28

&“Printing from Smart Devices” on page 105

Connecting to Android Devices using Wi-Fi Direct

This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function.

Android 4.4 or later

Epson iPrint version 7.0 or later

Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.

Note:

1.Select Wi-Fi Setup on the home screen.

To select an item, use the u d l r buttons, and then press the OK button.

2.Select Wi-Fi Direct.

3.Check the message, and then press the OK button to proceed.

4.Check the message, and then press the OK button to proceed.

5.Select Android.

User's Guide

Network Settings

6.On the smart device, start Epson iPrint.

7.On the Epson iPrint screen, tap Printer is not selected..

8.Select the printer that you want to connect to.

See the information displayed on the printer's control panel to select the printer.

Note:

Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See "Related Information" below for connecting.

9.When the device connection approval screen is displayed, select Approve.

10.On the printer's control panel, press the OK button.

For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.

Related Information

& “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28

User's Guide

Network Settings

& “Printing from Smart Devices” on page 105

Connecting to Devices other than iOS and Android using Wi-Fi Direct

This method allows you to connect the printer directly to smart devices without a wireless router.

Note:

1.Select Wi-Fi Setup on the home screen.

To select an item, use the u d l r buttons, and then press the OK button.

2.Select Wi-Fi Direct.

3.Check the message, and then press the OK button to proceed.

4.Check the message, and then press the OK button to proceed.

5.Select Other OS Devices.

The Network Name and Password for Wi-Fi Direct for the printer are displayed.

User's Guide

Network Settings

6.On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.

The screenshot is an example on iPhone.

7.On the printer's control panel, press the OK button.

User's Guide

Network Settings

8.On the smart device, start Epson printing app. Examples of Epson printing apps

9.On the Epson printing app screen, tap Printer is not selected..

10.Select the printer that you want to connect to.

See the information displayed on the printer's control panel to select the printer.

11. On the printer's control panel, press the OK button.

For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.

+ 193 hidden pages