Epson TM-U375, TM-U375P User's Manual
TM-U375/U375P
User’s Manual
400391310
Printer Part Names
Printer cover
(1)
Control panel
(2)
Power switch
(3)
Take-up spool
(4)
Display module connector
(5)
Interface connector
(6)
Drawer kick-out connector
(7)
Power connector
(8)
DIP switches (under a cover)
(9)
Cover open recess
(10)
Control Panel
VALIDATION/SLIP
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without the prior written permission of Seiko Epson Corporation. No patent
liability is assumed with respect to the use of the information contained herein. While every
precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product
or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as
a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the
use of any options or any consumable products other than those designated as Original Epson
Products or Epson Approved Products by Seiko Epson Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and
other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 1995 by Seiko Epson Corporation, Nagano, Japan.
i
Standards and Approvals
The following standards are applied only to the printers that are so labeled. (EMC is tested using the
Epson power supplies.)
Europe: CE marking
North America: FCC/ICES-003 Class A
Oceania: AS/NZS CISPR22 Class A
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC
standards of this device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation
could void your authority to operate the equipment.
CE marking
The printer conforms to the following Directives and Norms:
Directive 2004/108/EC
FCC Compliance Statement for American Users
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
À l'intention des utilisateurs canadiens
Cet appareil numérique de classe A est conforme à la norme canadienne NMB-003.
EN 55022 Class A
EN 55024
IEC 61000-4-2 IEC 61000-4-5
IEC 61000-4-3 IEC 61000-4-6
IEC 61000-4-4 IEC 61000-4-11
Restriction of Use
When this product is used for applications requiring high reliability/safety,
such as transportation devices related to aviation, rail, marine, automotive,
etc.; disaster prevention devices; various safety devices, etc.; or functional/
precision devices, etc.; you should use this product only after giving
consideration to including fail-safes and redundancies into your design to
maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety,
such as aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical care, etc.,
please make your own judgment on this product’s suitability after a full
evaluation.
ii
Introduction
Features
The TM-U375 and
handle slip, validation, and journal printing (both journal and receipt
printing with pressure-sensitive paper) in a single unit. The main features
of the TM-U375 and
0
World’s smallest multi-function 1.5 station printer.
Ci
High-speed printing using logic seeking.
0
Easy problem handling (e.g., paper jams or objects dropped into the
printer) via a clamshell mechanism.
a
Two validation/slip paper entrances: from above for validation paper
and from the front for slip paper.
U Free-format printing in page mode.
Q Various check printing pattern.
Cl
Logic seeking and page mode for check printing.
Ct
Movable platen for easy paper insertion.
Cl
Paper load switch for easy paper roll loading.
Cl
Control capability for two drawers.
a
Selectable character size (7 x 9 font or 5 x 9 font).
Q Command protocol based on the
Q
ASB
(Automatic Status Back) function that automatically transmits
printer status changes.
Q
EPSON® intelligent module connection (for the TM-U375 only).
Cl
EPSON display module series connection (for the TM-U375 only).
Ct
Bidirectional parallel interface in accordance with the IEEE 1284
Nibbe/Byte Modes.
TM-U375P
TM-U375P
are high-performance
printers are as follows:
ESC/POS@
standard.
POS
printers which
About This Manual
Setting up and Using
El
Chapter 1 contains information on unpacking the printer, setting it up,
setting the DIP switches, and adjusting the paper near end detector.
CI
Chapter 2 contains information on using the printer.
LI Chapter
3 contains troubleshooting information.
iii
Reference
Cl
Chapter 4 contains specifications.
Notes, Cautions, and Warnings
Note:
0
%
Notes have important information and
of your
printer.
CAUTION:
useful
tips on the operation
Cautions must be observed to avoid minor
yourself or
damage to your equipment.
WARNING:
Warnings
bodily injury.
must be followed carefully to avoid serious
injury
to
iv
Contents
Chapter 1 Setting Up the Printer
Unpacking....................................................
Removing the Protective Materials
Downloading Drivers, Utilities, and Manuals .
Connecting the Printer to Your Computer.
Connecting the Printer to Your Drawer.
Anschließen
Connecting the Printer to Your Direct Connection Display Module
Grounding the Printer
Connecting the Power Supply
Installing the Ribbon Cassette
Installing the Paper Roll
Running the Self-test
Setting the DIP Switches
Adjusting the Paper Roll End Sensing Position
Using the Power Switch Cover
des Druckers an Ihre Geldladee
............................................
..........................................
.............................................
Running the self-test with paper roll
Running the self-test with the slip paper
Running the self-test with validation paper.....................
.........................................
TM-U375 DIP-switch functions.
TM-U375P DIP-switch functions
.................................
...........................
...........................
.............................
..........................l-8
(For the TM-U375 only)..........
.....................................
.....................................
..........................
.......................
.............................
.............................
.......................l-23
....................................
l-2
l-2
l-4
l-4
l-6
1-10
l-11
1-12
1-14
1-16
1-18
1-18
1-18
l-19
l-20
l-21
l-22
l-25
Chapter 2 Using the Printer
Operating the Control Panel
Buttons................................................
Indicator lights..........................................
Slip Paper Handling............................................
Validation Paper Handling.......................................
Replacing the Paper Roll........................................
Replacing the Ribbon Cassett
Removing the ribbon cassette. ..............................
Installing the ribbon cassette . .............................
Aerosol sprayer caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
.....................................
e...................................
.
.
2-2
2-2
2-2
2-4
2-4
2-5
2-6
2-7
2-8
v
Chapter
3 Troubleshooting
Troubleshooting................................................
General problems
Printing problems
Paper handling problems
Hexadecimal Dumping.
Starting hexadecimal dumping
Ending hexadecimal dumping
Chapter
Printing Specifications
Character Specifications
Paper Specifications.
Electrical Specifications.
Electrostatic Protection (measured based on the IEC801-2 test conditions) . 4-6
Reliability.
Environmental Specifications
Interface Specifications
Printing on Cut Sheets
Transmit Status Identificationn
Notes On Number of Printable Columns
4 Reference
....................................................
Example print control for cut sheet
.........................................
.........................................
...................................
..........................................
...............................
...............................
Information
...........................................
.........................................
............................................
.........................................
.....................................
..........................................
...........................................
...........................
.....................................
.............................
3-2
3-2
3-2
3-4
3-6
3-6
3-7
4-2
4-2
4-3
4-6
4-6
4-7
4-8
4-8
44-11
4-12
10
vi
Chapter
1
Setting Up the Printer
Setting Up the Printer 1-1
Unpacking
The illustration below shows the items included for the standard
specification printer.
Take-up spool
Ribbon
cassette
Paper roll (1
Power switch cover
Removing the Protective Materials
The printer is protected during shipping by protective materials that must
be removed before you turn on the printer.
1.
Loosen the screw and remove the protective material A from the
printer, as the illustration shows on page 1-3.
pc)
1-2
Setting Up the Printer
Protective material
Note:
,
%
Store
the steps below.
the
protective material A on the back of
the
printer, following
1.Insert the projections on
corresponding holes as
I
Q&l
Tighten the
2.
Protective material A
Note:
Put
the
ship
or store your printer.
screw.
protective material A back in its original position if you ever
the
protective material A into
the
illustration below.
the
Setting Up the Printer
1-3
2. Remove the protective materials
and
C
as the illustration.
,
Note:
Qh
Put the protective materials
B and C back in their original
position if you ever ship or
store your printer.
C
Protective material
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from one of the following
URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
http://www.epson-pos.com/
B
C
Connecting the Printer to Your Computer
TM-U375
Follow the procedures below only when you use the printer as a single unit
(not connected to an intelligent module). When you use the printer with the
intelligent module, refer to the
You need an appropriate serial interface cable to connect your computer to
the printer’s built-in interface.
1.
Make sure that both the printer and computer are turned off; then plug
the cable connector securely into the printer’s interface connector.
2.
Tighten the screws on both sides of the cable connector.
1-4 Setting Up the Printer
IT-U Series User’s Manual for details.
that
screws
requires
Your printer comes with inch-type hexagonal lock
installed.
millimeter-type lock screws, replace the inch-type screws with
the millimeter-type screws by using a hex screwdriver
(5
mm). To distinguish the two types of screws, see the figure
below.
If you
plan to use an interface cable
Notch (one or more lines)
Inch-type
3.
Plug the other end of the cable into the computer.
Millimeter-type
TM-U375P
You need an appropriate parallel interface cable to connect your computer
to the printer.
1.
Make sure that the printer and the computer are turned off.
Then plug the cable into the connector on the printer, as shown.
Setting Up the Printer 1-5
Note:
*
%A
Squeeze the wire clips on the printer
place on
2.
Connect the other end of the cable to the connector on your computer.
both
sides of
the
connector.
together
until
they
Connecting the Printer to Your Drawer
Follow the procedures below to connect a drawer to the printer only when
you use the printer as a single unit (not connected to an intelligent module).
(Intelligent module connection is available only for the TM-U375.) When
you use the TM-U375 with the intelligent module, refer to the
User’s Manual
1.
Make sure that the printer is turned off.
2.
Plug the cable connector securely into the printer’s drawer kick-out
connector until it clicks.
for details.
Use
a drawer
Using an
well as
the
that
improper
printer.
matches the
drawer
may damage the drawer as
printer
specification.
lock in
IT-U Series
1-6 Setting Up the Printer
TM-U375
TM-U375P
A CAUTIONS:
1.
Do
2.
not connect
out
connector.
Do
not
confuse the drawer
the
display
a telephone
module connector.
line
to
the drawer kick
kick
out connector and
Setting Up the Printer
1-7
Anschließen des Druckers
an
lhre Geldlade
Verfahren
Drucker anzuschließen,
angeschlossen an ein intelligentes Modul) betrieben
betr. Verwendung
Betriebsanleitung der IT-U
A
1.
2.
TM-U375
Sie wie
im folgenden beschrieben, um eine Geldlade an den
aber
nur, wenn der Drucker
des
Druckers mit einem intelligenten Modul siehe
Serie.
ACHTUNG:
Nur
eine
Geldlade verwenden,
Druckerspezifikation
ungeeigne ten Geldlade
such
der Drucker beschäaligt werden.
Stellen
Sie
sicher,
Stecken
Steckverbinder am Drucker ein, bis er hörbar einrastet.
Sie
daß
den Kabelsteckverbinder fest in den Auszug-
entsprich t. Bei
kann
der Drucker ausgeschaltet
die
der
Verwendung einer
sowohl
als
Einzeleinheit (nicht
wird.
Einzelheiten
die
Geldlade
ist.
als
1-8
Setting Up the Printer
TM-U375P
A
ACHTUNG:
1.
Am Auszug-Steckverbinder
Telefonleitung anschließen.
N
icht den Auszug-Steckverbinder für die Geldlade
2.
und
für die
den
Displaymodul-Steckverbinder vetwechseln.
Geldlade
keine
Setting Up the Printer
1-9
Connecting the Printer to Your Direct Connection Display
Module (For the
Follow the procedures below to connect a direct connection display
module to the printer only when you use the printer as a single unit (not
connected to an intelligent module). When you use the printer with the
intelligent module, refer to the
1.
Make sure that the printer is turned off.
2.
Plug the cable connector (provided with the direct connection display
module) securely into the printer’s display module connector until it
clicks.
TM-U375
TM-U375
only)
IT-U Series User’s Manual for details.
A
CAUTIONS:
1.
Do
not
connect a telephone
out
connector.
2.
Do
not
confuse the drawer
display
the
3.
Never connect any
module to the DM connector.
4.If you connect
module to the DM connector,
Corporation
product
1-10 Setting Up the Printer
module connector.
product other
any product
is not liable for any
or to the
TM-U375 itself.
line
to the drawer
kick out connector
than the
other than the
Seiko
Epson
damage to the other
display
display
kick
and
Grounding the Printer
When you use the printer as a single unit (not connected to an intelligent
module), you need to ground your printer. (Intelligent module connection
is available for the TM-U375 only.)
Recommended wire is described below.
Thickness of wire
Diameter of terminal to be attached
1.
Make sure that the printer is turned off.
2.
Connect the ground wire to the ground connector (marked FG) on the
bottom of the printer with the screw provided on the printer.
Alternatively, another screw located beside the power connector on the
TM-U375P can be used to connect the ground wire.
TM-U375
: AWG18
:
or equivalent
3.2
Setting Up the Printer
1-11
TM-U375P
3.
Ground the other end of the ground wire.
Connecting the Power Supply
When the printer is used as a single unit, not connected to an intelligent
module, use the specified EPSON power supply for your printer.
When the printer is connected to an intelligent module, the power is
supplied by the intelligent module. Refer to
for details. (Intelligent module connection is available for the TM-U375
only.)
the IT-U Series User’s Manual
1-12
Using an
electrical
When
from the printer,
plugged
damage the
1.
Make sure that the printer’s power switch is turned off, and that the
power supply’s power cord is unplugged from the electrical outlet.
Setting Up the Printer
incorrect
shock.
connecting or disconnecting the
in
to an electrical outlet; otherwise
power supply
make sure that
power
supply or the
may
the
printer.
cause fire
power
power
supply is not
you
or
supply
may
2.
Check the label on the power supply to make sure that the required
voltage matches that of your electrical outlet.
3.
Plug the power supply’s DC cable connector into the printer’s power
connector as shown below.
TM-U375
TM-U375P
4.
Plug the power supply’s power cord into an electrical outlet.
,
Note:
Qh
To
remove
the DC
and pull it
cord is unplugged before you disconnect the DC cable connector.
straight
cable
connector, grasp
out. Make sure
the
connector at the arrow
that the
power
Setting Up the Printer
supply 's
power
1-13
Loading...