Epson TM-U375 User Manual

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TM-U375

User’s Manual

400391307

Printer Part Names

Printer cover

(1)

Control panel

(2)

Power switch

(3)

Take-up spool

(4)

Display module connector

(5)

Interface connector

(6)

Drawer kick-out connector

(7)

Power connector

(8)

DIP switches (under a cover)

(9)

Cover open recess

(10)

Control Panel

VALIDATION/SLIP

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice. Copyright

1995, 1998 by Seiko Epson Corporation, Nagano, Japan.

EMC and Safety Standards Applied

Product Name: TM-U375/U375P Model Name: M63UA/M115A

The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON power supply)

Europe: CE Marking

Safety: EN60950

North America: EMI: FCC/ICES-003 Class A

Safety: UL 1950/CSA C22.2 No. 950

Japan: EMI: VCCI Class A

Oceania: EMC: AS/NZS 3548

WARNING

The connection of a non-s hielded printer i nterface cable to th is printer w ill invalidat e the EMC standards of this device.

You are cautioned that changes or modifications not expressly approved by SEIKO EPSON Corporation could void your authority to operate the equipment.

CE Marking

The printer conforms to the following Directives and Norms

Directive 89/336/EEC EN 55022 Class B

EN 55024

IEC 61000-4-2 IEC 61000-4-3 IEC 61000-4-4 IEC 61000-4-5 IEC 61000-4-6 IEC 61000-4-11

Directive 90/384/EEC EN45501

FCC Compliance Statement

For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

FOR CANADIAN USERS

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme

la norme NMB-003 du Canada.

iii

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissi on swert kleiner als 70 dB(A) (basierend au f ISO 7779).

Introduction

Features

The TM-U375 and handle slip, validation, and journal printing (both journal and receipt printing with pressure-sensitive paper) in a single unit. The main features of the TM-U375 and

World’s smallest multi-function 1.5 station printer.

High-speed printing using logic seeking.

Easy problem handling (e.g., paper jams or objects dropped into the printer) via a clamshell mechanism.

Two validation/slip paper entrances: from above for validation paper

and from the front for slip paper.

U Free-format printing in page mode. Q Various check printing pattern. Cl

Logic seeking and page mode for check printing.

Movable platen for easy paper insertion.

Paper load switch for easy paper roll loading.

Control capability for two drawers.

Selectable character size (7 x 9 font or 5 x 9 font).

Q Command protocol based on the Q

ASB

(Automatic Status Back) function that automatically transmits

printer status changes.

EPSON® intelligent module connection (for the TM-U375 only).

EPSON display module series connection (for the TM-U375 only).

Bidirectional parallel interface in accordance with the IEEE 1284

Nibbe/Byte Modes.

TM-U375P

are high-performance

printers are as follows:

ESC/POS@

standard.

POS

printers which

About This Manual

Setting up and Using

Chapter 1 contains information on unpacking the printer, setting it up,

setting the DIP switches, and adjusting the paper near end detector.

Chapter 2 contains information on using the printer.

LI Chapter

3 contains troubleshooting information.

Reference

Chapter 4 contains specifications.

Notes, Cautions, and Warnings

Note:

Notes have important information and of your

printer.

useful

A CAUTION:

Cautions must be observed to avoid minor yourself or

damage to your equipment.

tips on the operation

injury

Warnings

bodily injury.

must be followed carefully to avoid serious

Chapter 1 Setting Up the Printer

Unpacking....................................................

Removing the Protective Materials Connecting the Printer to Your Computer. Connecting the Printer to Your Drawer.

Anschließen Connecting the Printer to Your Direct Connection Display Module

Grounding the Printer Connecting the Power Supply Installing the Ribbon Cassette Installing the Paper Roll Running the Self-test

Setting the DIP Switches

Adjusting the Paper Roll End Sensing Position Using the Power Switch Cover

des Druckers an Ihre Geldladee

............................................

..........................................

.............................................

Running the self-test with paper roll Running the self-test with the slip paper

Running the self-test with validation paper.....................

.........................................

TM-U375 DIP-switch functions. TM-U375P DIP-switch functions

.................................

...........................

.............................

..........................l-8

(For the TM-U375 only)..........

.....................................

..........................

.......................

.............................

.......................l-23

....................................

Chapter 2 Using the Printer

Operating the Control Panel

Buttons................................................

Indicator lights..........................................

Slip Paper Handling............................................

Validation Paper Handling.......................................

Replacing the Paper Roll........................................

Replacing the Ribbon Cassette...................................

Removing the ribbon cassette. ..............................

Installing the ribbon cassette . .............................

.....................................

. .

l-2 l-2 l-4 l-6

1-10 l-11 1-12 1-14 1-16

1-18 1-18 1-18 l-19 l-20 l-21 l-22

l-25

2-2 2-2 2-2 2-4 2-4 2-5 2-6 2-7 2-8

vii

Chapter

3 Troubleshooting

Troubleshooting................................................

General problems Printing problems Paper handling problems

Hexadecimal Dumping.

Starting hexadecimal dumping

Ending hexadecimal dumping

Chapter

Printing Specifications Character Specifications Paper Specifications. Electrical Specifications.

Safety and EMI Standards Applied

Safety Standardss Electrostatic Protection (measured based on the IEC801-2 test conditions) . 4-6 Reliability. Environmental Specifications

Interface Specifications

Printing on Cut Sheets

Transmit Status Identificationn

Notes On Number of Printable Columns

4 Reference

....................................................

Example print control for cut sheet

.........................................

...................................

..........................................

...............................

Information

...........................................

.........................................

............................................

.........................................

.................................

...............................................

.....................................

..........................................

...........................................

...........................

.....................................

.............................

3-2 3-2 3-2

3-4 3-6 3-6 3-7

4-2 4-2 4-3 4-6 4-6

4-6

4-6 4-7

4-8 4-8

44-11 4-12

viii

Chapter

Setting Up the Printer

Setting Up the Printer 1-1

Unpacking

The illustration below shows the items included for the standard specification printer.

Take-up spool

Paper roll (1

pc)

Ribbon

cassette

Hexagonal lock

screws (2

(only for the

Note:

Q&A

See the Note on page 1-5 for information on the screws.

pcs)

serial interface)

Power switch cover

Removing the Protective Materials

The printer is protected during shipping by protective materials that must be removed before you turn on the printer.

Loosen the screw and remove the protective material A from the printer, as the illustration shows on page 1-3.

1-2

Setting Up the Printer

Protective material

Note:

Store the steps below.

the

protective material A on the back of

the

printer, following

1.Insert the projections on corresponding holes as

Q&l

Tighten the

Protective material A

Note:

the

Put

ship

or store your printer.

screw.

protective material A back in its original position if you ever

the

protective material A into

the

illustration below.

the

Setting Up the Printer

1-3

2. Remove the protective materials and

as the illustration.

Note:

Put the protective materials B and C back in its original position if you

ever

ship or store your printer.

Protective material

Connecting the Printer to Your Computer TM-U375

Follow the procedures below only when you use the printer as a single unit

(not connected to an intelligent module). When you use the printer with the intelligent module, refer to the

You need an appropriate serial interface cable to connect your computer to the printer’s built-in interface.

IT-U Series User’s Manual for details.

Make sure that both the printer and computer are turned off; then plug the cable connector securely into the printer’s interface connector.

Tighten the screws on both sides of the cable connector.

1-4 Setting Up the Printer

that

screws

requires

Your printer comes with inch-type hexagonal lock installed. millimeter-type lock screws, replace the inch-type screws with the enclosed millimeter-type screws by using a hex screwdriver

mm). To distinguish the two types of screws, see the figure

below.

If you

plan to use an interface cable

Notch (one or more lines)

Inch-type

Plug the other end of the cable into the computer.

Millimeter-type

TM-U375P

You need an appropriate parallel interface cable to connect your computer to the printer.

Make sure that the printer and the computer are turned off. Then plug the cable into the connector on the printer, as shown.

Setting Up the Printer 1-5

Note:

Squeeze the wire clips on the printer

place on

Connect the other end of the cable to the connector on your computer.

both

sides of

the

connector.

together

until

they

Connecting the Printer to Your Drawer

Follow the procedures below to connect a drawer to the printer only when you use the printer as a single unit (not connected to an intelligent module). (Intelligent module connection is available only for the TM-U375.) When you use the TM-U375 with the intelligent module, refer to the

User’s Manual

Make sure that the printer is turned off.

Plug the cable connector securely into the printer’s drawer kick-out connector until it clicks.

for details.

Use

a drawer

Using an well as

the

that

improper

printer.

matches the

drawer

may damage the drawer as

printer

specification.

lock in

IT-U Series

1-6 Setting Up the Printer

TM-U375

TM-U375P

A CAUTIONS:

not connect

out

connector.

not

confuse the drawer

the

display

a telephone

module connector.

line

the drawer kick

kick

out connector and

Setting Up the Printer

1-7

Anschließen des Druckers

lhre Geldlade

Verfahren

Drucker anzuschließen,

angeschlossen an ein intelligentes Modul) betrieben

betr. Verwendung

Betriebsanleitung der IT-U

Sie wie

im folgenden beschrieben, um eine Geldlade an den

aber

nur, wenn der Drucker

des

Druckers mit einem intelligenten Modul siehe

Serie.

A ACHTUNG:

Nur

eine

Geldlade verwenden, Druckerspezifikation ungeeigne ten Geldlade such

der Drucker beschäaligt werden.

Stellen

Sie

sicher,

Stecken Steckverbinder am Drucker ein, bis er hörbar einrastet.

TM-U375

Sie

daß

den Kabelsteckverbinder fest in den Auszug-

entsprich t. Bei

kann

der Drucker ausgeschaltet

die

der Verwendung einer

sowohl

als

Einzeleinheit (nicht

wird.

Einzelheiten

die

Geldlade

ist.

als

1-8

Setting Up the Printer

TM-U375P

ACHTUNG:

Am Auszug-Steckverbinder

Telefonleitung anschließen.

icht den Auszug-Steckverbinder für die Geldlade

2. und

für die

den

Displaymodul-Steckverbinder vetwechseln.

Geldlade

keine

Setting Up the Printer

1-9

Connecting the Printer to Your Direct Connection Display

Module (For the

Follow the procedures below to connect a direct connection display module to the printer only when you use the printer as a single unit (not connected to an intelligent module). When you use the printer with the intelligent module, refer to the

Make sure that the printer is turned off.

Plug the cable connector (provided with the direct connection display module) securely into the printer’s display module connector until it clicks.

TM-U375

only)

IT-U Series User’s Manual for details.

A CAUTIONS:

not

connect a telephone

out

connector.

not

confuse the drawer

the

display

Never connect any

module to the DM connector.

4.If you connect module to the DM connector, Corporation

product

1-10 Setting Up the Printer

module connector.

product other

any product

is not liable for any

or to the

TM-U375 itself.

line

to the drawer

kick out connector

than the

other than the

Seiko

Epson

damage to the other

display

kick

and

+ 45 hidden pages

Epson TM-U375 User Manual

Introduction

Features

About This Manual

Setting up and Using

Reference

Notes, Cautions, and Warnings

Contents

Unpacking

Removing the Protective Materials

TM-U375P

Connecting the Printer to Your Drawer

Connecting the Printer to Your Direct Connection Display