Epson TM-U220-i Technical Reference Guide

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Describes how to control the printer and necessary information when you develop applications.

Describes setup and installation of the product and peripherals.

Describes how to handle the product.

Describes general specifications and character code tables.

Describes features for the product.

Technical Reference Guide

Product Overview

Setup

Application Development Information

Handling

Appendix

M00091802

Rev. C

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Windows countries.

microSD is registered trademarks of SD Card Association.

Wi-Fi

QR Code® is a registered trademark of DENSO Wave Incorporated.

AndroidTM is a trademark of Google Inc.

IOS license.

All other trademarks are the property of their respective owners and used for identification purpose only.

is registered trademark or trademark of Microsoft Corporation in the United States and other

, WPATM, and WPA2TM are either registered trademarks or trademarks of Wi-Fi Alliance®.

is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under

ESC/POS® Command System

Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands.

ESC/POS is compatible with most Epson POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the

following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.  Possibility of sustaining physical injuries.

CAUTION

 Possibility of causing physical damage.  Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

Warnings

WARNING

 To avoid risk of electric shock, do not set up this product or handle cables during

a thunderstorm

 Never insert or disconnect the power plug with wet hands.

Doing so may result in electric shock.

 Handle the power cable with care.

Improper handling may lead to fire or electric shock.

 Do not modify or attempt to repair the cable.  Do not place any heavy object on top of the cable.  Avoid excessive bending, twisting, and pulling.  Do not place the cable near heating equipment.  Check that the plug is clean before plugging it in.  Be sure to push the plug all the way in.

 Do not use this product with any voltage other than the specified one. Doing so

may lead to fire or electric shock.

 Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

 Shut down your equipment immediately if it produces smoke, a strange odor, or

unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

 Never attempt to repair this product yourself.

Improper repair work can be dangerous.

 Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

 Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

 If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

 Do not use aerosol sprayers containing flammable gas inside or around this

product.

Doing so may cause fire.

Cautions

CAUTION

 Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

 Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

 Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

 Do not place heavy objects on top of this product. Never stand or lean on this

product.

Equipment may fall or collapse, causing breakage and possible injury.

 Take care not to injure your fingers on the manual cutter

 When you remove printed paper  When you perform other operations such as loading/replacing roll paper

 Do not open the roll paper cover without taking the necessary precautions, as this

can result in injury from the autocutter fixed blade.

 To ensure safety, unplug this product before leaving it unused for an extended

period.

 Do not knock or strike the printer. This may cause defective print.  Do not catch cables or place foreign matter under the printer.  The print head can be very hot during and immediately after printing. If you need

to touch it, such as for cleaning, wait until it cools down. Touching it before that may cause burns.

 Do not connect a telephone line to the drawer kick connector. There is a risk of the

telephone line or product being damaged.

 When connecting external devices to the USB ports, follow the precautions below.

 Confirm the rated current of the external devices by checking the descriptions on the

devices or manuals. Connect the external devices only when those total rated current is less than 600 mA. Do not use a device whose rated current is unclear.

 Use UL-approved external devices (only for North American users).

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation

devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety

devices, etc.; or functional/precisio

consideration to including fail-safes and redundancies into your design to maintain safety and total

system reliability. B ec a use this product was not inten

high reliability/safety, such as aerospace equipment, main communication equipment, nuclear

power control equipment, or medical equipment related to direct medical care, etc., please make

your own judgment on this product's suitability aft

n devices, etc., you should use this product only after giving

ded for use in applications requiring extremely

er a full evaluation.

About this Manual

Aim of the Manual

This manual aims to provide all the information necessary for the development, design, and

installment of POS systems, order entry systems, and other receipt issuing systems that use TM-

U220-i.

Manual Content

The manual is made up of the following sections:

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Appendix

Product Overview

Setup

Application Development Information

Handling

Product Specifications

Option Specifications

Character Code Tables

■ For Safety .............................................................................................................................. 3

Key to Symbols ....................................................................................................................................... 3

Warnings ................................................................................................................................................. 4

Cautions.................................................................................................................................................. 5

■ Restriction of Use.................................................................................................................. 5

■ About this Manual................................................................................................................ 6

Aim of the Manual ................................................................................................................................. 6

Manual Content .................................................................................................................................... 6

■ Contents................................................................................................................................ 7

Product Overview ........................................................................11

■ Features............................................................................................................................... 11

■ Product Configurations...................................................................................................... 13

Bundled items....................................................................................................................................... 13

Options.................................................................................................................................................. 13

■ Part Names and Functions ................................................................................................ 14

Power Switch ........................................................................................................................................ 14

Power Switch Cover............................................................................................................................. 14

Roll paper cover / Cover open lever................................................................................................. 15

Ribbon cassette cover ........................................................................................................................ 15

Control Panel........................................................................................................................................ 16

Interfaces.............................................................................................................................................. 17

Status LED.............................................................................................................................................. 19

Push Button ........................................................................................................................................... 19

Wired LAN Status LED........................................................................................................................... 20

Wireless LAN cable set (optional) LED............................................................................................... 20

■ Online and Offline..............................................................................................................21

Online .................................................................................................................................................... 21

Offline .................................................................................................................................................... 21

■ Error Status........................................................................................................................... 22

Automatically Recoverable Errors...................................................................................................... 22

Recoverable Errors............................................................................................................................... 22

Unrecoverable Errors ........................................................................................................................... 23

Setup .............................................................................................25

■ Flow of Setup ...................................................................................................................... 25

■ Installing the Product ......................................................................................................... 30

Hanging the Printer on a Wall............................................................................................................. 31

■ Changing the Paper Width................................................................................................ 43

■ Adjusting the Paper Roll Near-End Sensor ....................................................................... 46

■ Installing the microSD Card............................................................................................... 49

■ Connecting the Product to the Network.......................................................................... 50

For Wired LAN connection ..................................................................................................................50

For Wireless LAN Interface ...................................................................................................................50

■ Connecting the Peripherals .............................................................................................. 53

Connecting the Customer Display.....................................................................................................53

Connecting the Serial Communication Device ............................................................................... 54

Key Input Device via a USB Interface.................................................................................................54

Connecting the Cash Drawer.............................................................................................................55

■ Connecting the AC Adapter............................................................................................. 57

■ Attaching the Power Switch Cover ................................................................................... 58

■ Setting the DIP Switches..................................................................................................... 59

Functions ...............................................................................................................................................59

Setting Procedure.................................................................................................................................61

■ Setting the Memory Switches............................................................................................ 62

Memory Switch 2 ..................................................................................................................................62

Memory Switch 8 ..................................................................................................................................62

Customize value ...................................................................................................................................63

Memory Switch Setup Mode...............................................................................................................64

■ Network Setting .................................................................................................................. 65

Confirming Network Setting ................................................................................................................67

Initializing the Network Setting ............................................................................................................68

■ Enabling PHP....................................................................................................................... 70

■ Enabling HTTPS Communication....................................................................................... 71

■ Settings for Server Direct Print ........................................................................................... 72

■ Settings for Connected Devices ....................................................................................... 73

■ Registering Web Contents................................................................................................. 75

Creating Web Contents ......................................................................................................................75

Specifications for when PHP is enabled.............................................................................................76

Verifying the integrity of Web contents with md5 files .....................................................................77

Certificate files ......................................................................................................................................77

Registering Web Contents...................................................................................................................78

■ Settings for Spooler............................................................................................................. 80

■ Settings for Print Forwarding .............................................................................................. 81

■ Settings for Device Data Notification ............................................................................... 82

Application Development Information...................................... 83

■ Controlling the Printer ........................................................................................................ 83

Epson ePOS SDK ...................................................................................................................................84

ePOS-Device XML.................................................................................................................................85

ePOS-Print XML......................................................................................................................................87

Server Direct Print .................................................................................................................................89

Device Data Notification.....................................................................................................................90

Web Server............................................................................................................................................91

Spooler and Print Forwarding..............................................................................................................92

■ Software and Manuals....................................................................................................... 95

How to Get Manuals and Software....................................................................................................96

■ EPSON TMNet WebConfig.................................................................................................. 97

Starting EPSON TMNet WebConfig..................................................................................................... 97

Help Screen Display ............................................................................................................................. 97

Version Screen Display ........................................................................................................................ 97

General Information ............................................................................................................................ 98

Information - Wired - TCP/IP................................................................................................................ 99

Information - Wireless - TCP/IP ............................................................................................................ 99

Information - Web Contents ............................................................................................................. 100

Information - Time .............................................................................................................................. 100

Web Service Settings - Device Admin - Printer ............................................................................... 101

Web Service Settings - Device Admin - Customer Display............................................................ 102

Web Service Settings - Device Admin - Key Input Device ............................................................ 103

Web Service Settings - Device Admin - Serial Communication Device...................................... 103

Web Service Settings - Device Admin - Search Printer.................................................................. 104

Web Service Settings - Spooler - Settings ........................................................................................ 104

Web Service Settings - Spooler - Print forwarding .......................................................................... 105

Web Service Settings - Web Contents - Update Settings .............................................................. 106

Web Service Settings - Server Access - Direct Print........................................................................ 107

Web Service Settings - Server Access - Status Notification ........................................................... 108

Web Service Settings - Server Access - Device Data Notification ............................................... 109

System Settings - Network - Wired .................................................................................................... 110

System Settings - Network - Wired - TCP/IP...................................................................................... 110

System Settings - Network - Wireless................................................................................................. 111

System Settings - Network - Wireless - TCP/IP .................................................................................. 112

System Settings - Network - Security - Server Authentication ....................................................... 112

System Settings - Network - Security - SSL ........................................................................................ 113

System Settings - Proxy - Proxy .......................................................................................................... 114

System Settings - Time - Time ............................................................................................................ 114

Admin Settings - Maintenance - Reset............................................................................................ 115

Admin Settings - Administrator Information - Administrator .......................................................... 115

Admin Settings - Administrator Information - Password ................................................................. 115

PHP settings......................................................................................................................................... 116

■ Status sheet....................................................................................................................... 117

■ Settings Confirmation Mode ........................................................................................... 123

Self-test Mode .................................................................................................................................... 123

Hexadecimal Dumping Mode ......................................................................................................... 124

■ Easy Setup......................................................................................................................... 125

■ Checking/Updating TM-i Firmware ................................................................................ 126

Checking the TM-i Firmware Version................................................................................................ 126

Updating TM-i Firmware .................................................................................................................... 126

Handling .....................................................................................127

■ Installing/Replacing the Ribbon Cassette ..................................................................... 127

■ Installing/Replacing the Roll Paper................................................................................ 131

■ Removing a Paper Jam................................................................................................... 134

■ Adjusting the Auto cutter blade ..................................................................................... 135

■ Cleaning the Printer Case ............................................................................................... 136

■ Preparing for Transport..................................................................................................... 136

Appendix.................................................................................... 137

■ Product Specifications..................................................................................................... 137

Software Specifications .....................................................................................................................139

Controllable Peripherals ....................................................................................................................140

Printing Specifications ........................................................................................................................141

Character Specifications...................................................................................................................142

Printable Area .....................................................................................................................................143

Paper Specifications ..........................................................................................................................146

Ribbon Specifications ........................................................................................................................147

Electrical Characteristics ...................................................................................................................147

Environmental Conditions..................................................................................................................148

External Dimensions and Mass ..........................................................................................................149

AC Adapter.........................................................................................................................................149

■ Option Specifications ...................................................................................................... 150

Wireless LAN Cable Set (OT-WL01)....................................................................................................150

Customer Display (DM-D110) ............................................................................................................150

■ Character Code Tables ................................................................................................... 150

Chapter 1 Product Overview

Product Overview

This chapter describes features of the product.

Features

TM-U220-i is a receipt printer which can print directly from a smart device application or Web

application.

This product supports ePOS-Device

peripherals or network compatible TM printers.

*1: ePOS-Device: Epson original technology to control TM printers or POS peripherals via a smart

device application or Web application. This technology is realized by ePOS-Device Service

running on the products.

and ePOS-Print *2 and are capable of controlling POS

*2: ePOS-Print: Epson original printing function t

systems supported by XML and Web services. This technology is realized by the ePOS-Print

Service running on the products.

hat has a high compatibility with a variety of

Functions

•Enables connection to peripherals (customer displays, barcode scanners, etc) via a USB or serial

interface.

•The Epson ePOS SDK is provided for iOS, Android and Windows application, and Web

application development.

The Epson ePOS SDK is a software development kit that integrates the ePOS-Print SDK and the

ePOS-Device SDK. It is recommended

SDK is migrated to the Epson ePOS SDK. For detail, refer to the Migration Guide included with

the Epson ePOS SDK.

• Uses the communication box

function to enable communications between applications. This

function allows for communications, etc. between tablet terminals. (ePOS-Device SDK,

ePOS-Device XML)

•Supports Server Direct Print that sends a request for print data from the product to the Web server

at regular

intervals.

•Since print data can be saved in the spooler, applications can be released from processing print

jobs regardless of the printer status.

•When a network printer is registered, print forwarding process can be realized. Also, if the printer

is not ready to print, you can print from another printer.

that application software developed with the ePOS-Device

•Device data notification function is realized, allowing for notifications to be sent from devices

such as barcode scanners to Web servers to trigger applications.

•Equipped with Web server that supports the scripting language "PHP" and database "SQLite3".

•Enables HTTPS communication.

•Supports TLS1.2. SSL3.0 is not supported.

*1: For more information on the communication box, see the Epson ePOS SDK User's Manual, and

the ePOS-Device XML User's Manual.

*2: TM-i firmware Ver. 4.3 or later.

*3: TM-i firmware Ver. 4.4 or later.

For information on how to use these functions. (U "Controlling the Printer" on page 83)

Product Configurations

Bundled items

•AC adapter (Model: PS-180)

•AC cable *

• Roll paper (for operation check)

•Ribbon cassette (Model: ERC-38)

•Start Here

•Manual CD

•Power switch cover

* May vary based on specifications and region.

Chapter 1 Product Overview

Options

• Roll paper near-end sensor (Factory option)

•Affixing tape for fixing the printer (Model: DF-10)

• Wall-hanging bracket (Model: WH-10)

•Power supply box (Model: OT-BX220)

•Wireless LAN cable set (Model: OT-WL01)

•Customer display (Model: DM-D110)

Part Names and Functions

Roll paper cover

Ribbon cassette cover

Control panel

Power switch cover

Cover open lever

Power switch

Power Switch

Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)

CAUTION

Power Switch Cover

Install the power switch cover that comes with the TM-U220-i onto the printer to prevent

inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of

the printer.

To ope r a te the power switch, insert an object with a pointed tip such as a ballpoint pen into the hole

on the power switch cover.

WARNING

Before turning on the product, be sure to check that the AC adapter is connected to the power supply.

After the product is turned on, it requires about 30 seconds until it is ready to print.

If an accident occurs with the power switch cover attached, unplug the power cord immediately.

Continued use of the printer may cause fire or electric shock.

Chapter 1 Product Overview

Catches (both sides)

Roll paper cover / Cover open lever

When setting or replacing the roll paper, use the cover open lever to open the roll paper cover.

Pull the cover open lever to open the roll paper cover.

Do not open the roll paper cover during printing or while the autocutter is operating.

Ribbon cassette cover

When installing or replacing the ribbon cassette, open the ribbon cassette cover by lifting up the

catches on both sides of the cover.

Put your fingers under the catches on both sides and lift the ribbon cassette cover in the direction of

the arrow to open it.

Control Panel

POWER LED

ERROR LED

PAP E R OU T L ED

FEED button

Name Status Description

POWER LED On Power is being supplied.

Off Power is not being supplied.

ERROR LED Off Normal operation (online)

On  Immediately after the power is turned on or immediately after a reset

(offline). Automatically goes off after a while to indicate that the printer is ready.

 The end of the roll paper is detected, and when printing has stopped

(offline). If this happens, replace the roll paper.

Flashing An error has occurred (U

PAPER OUT LED Off There is a sufficient amount of roll paper remaining.

On There is little or no roll paper remaining.

Flashing A self-test printing standby state and macro execution standby state

FEED button Pressing this button once feeds the roll paper by one line. Holding this button down

feeds the roll paper continuously.

"Error Status" on page 22)

Interfaces

Serial port

Ethernet port

microSD card slot

DC-in connector

USB host ports

USB device port

Drawer kick connector

Name Description

Drawer kick connector Connects a cash drawer.

Chapter 1 Product Overview

Ethernet port Connect the LAN cable here to connect to the network.

USB host port (Type A) Connects peripherals via a USB interface.

USB device port (Type B) Connects a computer.

DC-In connector Connects a AC adapter.

microSD card slot Used when using the PHP function.

Serial port Connects a serial communication device.

 When connecting USB interface devices, make sure to check the devices or manuals,

etc. for current consumption. The total value should be 600 mA or less. Never use

CAUTION

devices that provide no information on current consumption.

 When connecting the USB cables, pass the cables through the cable band to prevent

them from coming off.

 Make sure that the protective cover is securely fit into place while the product is oper-

ating.

 For Ethernet ports, make sure that the outdoor aerial LAN cables are connected

through a surge protector. Failure to do so may lead to device error resulting from indirect lightning.

DIP switch

Turn both DIP switches SW-1 and SW-2 of the intelligent I/F board OFF.

OFF

O N

Chapter 1 Product Overview

Status LED

Push button

Status LED

With the status LED on the rear of the product, you can check the interface board status.

LED Description

On (Green) Operating normally.

On (Orange) Starting up.

If the status LED is on in orange even after 30 seconds have passed since the printer is turned on, repair is required.

Off Power is not turned on.

If the status LED is off even if the printer is turned on, repair is required.

Push Button

Press the push button with a thin object such as a tweezers.

The push button has the following functions:

•Status sheet printing:

Make sure the product is turned on, press the push button for approximately 3 seconds. When you

release the button, a status sheet on which ne

(U "Confirming with a status sheet" on page 67.)

twork parameters are printed will be ejected.

•Initialization:

Make sure the product is turned on, press the push button for approximately 10 seconds. When

you release the button, network setting (Wired LAN/ Wireless LAN) will be initialized.

"Initializing the Network Setting" on page 68.)

To print a status sheet, release the push button within 10 seconds. If the button is kept down for 10 seconds or more, the network setting will be initialized.

 Press the push button after the status LED color has changed from orange to green. After

the printer is turned on, it takes about 20 to 30 seconds until the status LED color changes to green.

 Even if the button is pressed while the status LED is on in orange, the button will not operate.

Wired LAN Status LED

LED (Green)

LED (Yellow)

LED (Green)

With the Wired LAN Status LED on the rear of the product, you can check the communication status

of the product.

LED Status Description

Green On Link established

Flashing Transmitting/receiving data

Off Link not established

Yellow On 100BASE-TX

Off 10BASE-T

Wireless LAN cable set (optional) LED

With the LED on the wireless LAN unit, you can check the communication status of the product.

LED Description

Off The wireless LAN unit is not connected to the product. Or the product power is OFF.

Flashing This wireless LAN unit is connected to the product and is in operation.

Flashing rapidly

This wireless LAN unit is connected to the product and is in operation. This unit is communicating on a network.

Chapter 1 Product Overview

Online and Offline

Online

When no events to go offline have occurred, the printer is online and ready for normal printing.

Offline

The printer automatically goes offline under the following conditions:

•During power on (including resetting with the interface) until the printer is ready

•During the self-test

•When the roll paper cover is open.

•When the ribbon cassette cover is open.

•While roll paper is fed using the FEED button.

•When printing stops due to end of paper. (When the roll paper end sensor detects the end of paper

or the printer is set so that printing stops upon detection of roll paper near-end.)

• Macro execution standby state

•When an error has occurred

Error Status

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

There are three possible error types: automatically recoverable errors, recoverable errors, and

unrecoverable errors. Check the error LED flash code.

When connection to peripherals fails, check the status LEDs at the lower rear of the product.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They can be recovered

easily, as described below.

Error Error description Error LED flash code Recovery measure

Roll paper cover open error (when recoverable

The roll paper cover was opened during printing.

Recovers automatically when the roll paper cover is closed.

error is selected) (*1)

Print head temperature error(*2)

A high temperature outside the head drive operating range

Recovers automatically when the print head cools.

was detected.

(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the cover open status) is off, the error has

not occurred but there is a “paper end error” instead. If MSW 8-8 is off, this error is handled as an automatically recoverable error.

(* 2) Print head temperature error is not abnormal.

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by turning

the power on again after eliminating the cause of the error.

Error Error description Error LED flash code Recovery measure

Paper roll cover open error (*1)

The roll paper cover is

opened when printing.

Recovers by error recovery command with the cover closed

Autocutter error Autocutter does not

work correctly.

Remove the jammed paper or foreign matter in the printer, close the roll paper cover, and then turn the power on to recover.

Home position detection error (This is “Mechanical

The home position cannot be detected due to a paper jam

Recovers by error recovery command

error“)

(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open status) is OFF, the

error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this error is handled as a recoverable error.

Chapter 1 Product Overview

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

Unrecoverable Errors

If the same error occurs again even after turning the power back on, contact your dealer or a Epson

service center.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error Error description Error LED flash code

Memory R/W error After R/W checking, the printer does not

work correctly.

High voltage error The power supply voltage is extremely high.

Low voltage error The power supply voltage is extremely low.

CPU execution error The CPU is executing an incorrect address.

Internal circuit

Internal circuits are not connected correctly.

connection error

Chapter 2 Setup

Setup

This chapter describes the installation and setup procedure of the product and peripherals required

to use the product.

Yo u can utilize "Easy Setup", which en ables settings to the TM-i to be made in a simple manner using

a USB memory that contains a file of EPSON TMNet WebConfig setting values.

For detail, refer the “TM-i series Easy Setup Guide”.

Flow of Setup

The setting items are different depending on the system to be used. Check the items by referring to

"Controlling the Printer" on page 83.

•Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML (U

•Server Direct Print (U page 27)

•Device Data Notification (U page 28)

•Using This Product as a Web Server (U

This chapter consists of the following sections along with the setup flow of the product and

peripherals.

In this setup flow, necessary items are in a frame with a solid line. Optional items are explained in an frame with a dotted line.

page 29)

page 26)

Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Enabling HTTPS Communication ( page 71)

Settings for Connected Devices ( page 73)

Settings for Spooler ( page 80)

Settings for Print Forwarding ( page 81)

Server Direct Print

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Chapter 2 Setup

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Settings for Server Direct Print ( page 72)

Settings for Connected Devices ( page 73)

Settings for Spooler ( page 80)

Settings for Print Forwarding ( page 81)

Device Data Notification

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Settings for Connected Devices ( page 73)

Settings for Device Data Notification ( page 82)

Using This Product as a Web Server

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Installing the microSD Card ( page 49)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Chapter 2 Setup

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Enabling HTTPS Communication ( page 71)

Enabling PHP ( page 70)

Registering Web Contents ( page 75)

Installing the Product

Horizontal Installation Hanging Installation

Yo u can install the printer horizontally on a flat surface (with the paper exit on top). Also, you can

hang it on a wall using the included accessories.

 Take measures to prevent the printer from moving by vibration during paper cutting and

when using a drawer. Affixing tape (Model: DF-10) is provided as an option.

 Do not place the printer in dusty locations.  Do not knock or strike the printer. This may cause defective print.  Do not catch cables or foreign matter under the printer.

Chapter 2 Setup

control panel label

Hanging the Printer on a Wall

To hang the printer on the wall, follow the steps below.

Before installation, be sure that the printer and all equipment connected to the printer is turned off.

Detach all cables from the body of the printer.

Static electricity may cause cut paper to adhere to the printer case. This static electricity will not affect the operation of the printer.

Affixing the operation panel sheet

Attach the included control panel label for vertical installation on the roll paper cover.

Changing the roll-paper detector position

Two types of screws are used with the WH-10: 3×6 and 3×10. The longest screw (3×12) will not be

used.

Open the roll paper cover.

For a model that does not have a roll-paper near-end detector and does not need a change in paper width, jump to step 7. For a model that does not have a roll-paper near-end detector and needs a change in paper width, jump to step 3

Loosen the detector adjustment screw a little bit by using a tool such as a

Detector adjustment screw

Roll paper guide

coin and then loosen the screw gently by hand as until it stops. It must not be removed completely.

Remove the two screws of the roll paper guide.

For a model that does not have a roll-paper near-end detector, jump to step 6.

Rotate the detector lever on the roll paper guide to change its direction.

Detector lever

Cable

Detector adjustment screw

After the direction of the detector lever is changed, be sure that the cable is connected to the connector firmly.

Chapter 2 Setup

Tighten the detector adjustment screw.

Align the hole on the roll paper guide with the hole on the roll paper holder

Roll paper guide

76mm

70mm

58mm

Dowel

Roll paper holder for hanging bracket

Hole

to match your roll paper width and then tighten the screw (3×10).

You will not use one of the two screws that have been removed when the roll paper guide is removed. Please store it as an extra screw in case you need it.

Align the hole on the roll paper holder for hanging bracket with the dowel

on the roll paper guide. (For a model that needs a change of paper width, the hole to be used will be different to match your roll paper width.)

Putting the screw (3×6) in the hole on the roll paper holder for hanging bracket makes it easier for you to tighten the screw in the next step.

Tighten the screw (3×6) to fix the roll paper holder for hanging bracket and

the base frame.

Chapter 2 Setup

Tighten the screw (3×10) to fix the roll paper holder for hanging bracket and

the roll paper holder.

Check that the brake arm is up.

brake arm

Dowel

Hole

Platen frame

Do not move the brake arm until the roll paper holder for hanging bracket is attached onto the base frame. Otherwise the arm part will be damaged.

Insert the dowel of the cam into the hole of the platen frame.

While you make sure the pin of the brake arm is in the groove on the inner

Pin of brake arm

side of the cam, rotate the cam along with the surface of the platen frame in the direction indicated by the arrow until it clicks into position.

Chapter 2 Setup

Close the printer cover.

Removing the cam

While you push the cam through the hole on the platen frame with a pointed tool such as tweezers, rotate the cam in the upper direction to remove it.

Installing the brackets

Fold this part inside and insert it into holes to assemble the package.

Turn the printer over and then put it on a packing box as a platform

horizontally.

Chapter 2 Setup

Attach the upper bracket to the holes numbered “2” and the lower bracket

to the holes numbered “1”using the screws (3×6).

Four different sets of screw holes are found on each bracket. Each hole is identified by a number; be sure to use the holes indicated in the instructions.

Installing the wall-mount

48 mm

4 mm

12 mm or more

10 mm or more

84 mm

Attach the wall-mount to the wall in the position illustrated to the right (with the area marked A at

the top), and fasten securely with ten screws. These screws are not included; please use screws

appropriate to the type of wall being used.

 Before attaching the wall-mount, make sure enough space remains around the printer.  To fix the printer securely, install the wall hanging bracket on a wall made of wood, concrete,

or metal. The thickness of the wall should be 10 mm {0.4"} or more.

 In order to insure that the wall-mount can properly support the weight of the printer, please

secure it with screws appropriate to the type of wall the wall-mount is installed on.  A screw with 4 mm diameter and length of 12 mm or more is recommended. The thickness

of the wall should be 10 mm or more.

 Be sure to use metallic screws.  The screws on the wall side must have a pull-out strength of 150 N (15.3 kgf) or more.

 Be sure to fasten the wall-mount securely to the wall with a screw in each of the ten holes.

Mounting the printer on the wall

Slide the brackets into the slots of the wall-mount, starting with the top bracket.

Chapter 2 Setup

 When mounting the printer, make sure that the wall-mount is securely fastened to the wall.

Setting the “Right side up printing”

“Right side up printing“ is a printing mode used for printers installed on a wall.

Turn on the setting for DIP switch 1-1 (U "Setting the DIP Switches" on page 59

For details about this mode, refer to Guide for TM-U220 right side up printing (U

Manuals" on page 95).

123456789...

ABCDEFG...

123456789...

"Software and

Normal printing mode

Right side up printing mode

 When you install the right side up mode printer into your system (application program), you

may need to modify the program.

 The right side up printing mode requires DIP switch 1-2 (receive buffer: 4KB) to be turned off.

"Setting the DIP Switches" on page 59)

Changing the Paper Width

Leading the wires between the holder and frame

Roll paper guide

Roll paper holder

The TM-U220-i accommodates 76 mm {3"},69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rolls.

Follow the steps below to change the paper width.

 When changing the paper width, be sure to make the setting for the paper width with the

memory switch. (U

 When you use a near-end detector equipped model, be sure not to pinch the lead wires of

the near-end detector between the roll paper guide and the roll paper holder, and to push the lead wires inside so that the lead wire of the paper-end detector does not contact the motor gear.

"Setting the Memory Switches" on page 62)

Chapter 2 Setup

Make sure the power supply is disconnected.

Roll paper guide

position of fixing the screws A: 76 mm width B: 69.5 mm width C: 57.5 mm width

Open the roll paper cover.

Take off the roll paper guide from the printer by loosening the two screws.

Push the roll paper guide on the appropriate width.

Tighten the spacer with two screws included with the guide.

Roll paper guide

Chapter 2 Setup

Set the memory switch (customize value) for the paper width. (U "Setting

the Memory Switches" on page 62).

Adjusting the Paper Roll Near-End Sensor

Detector adjustment screw

Below are two situations where a paper near-end sensor adjustment is required.

•To adjust the detection position to suit the diameter of the roll paper core used.

•To adjust the detection position of the remaining amount of roll paper.

 Since roll paper cores vary slightly in shape, depending on paper roll design and

manufacturing tolerances, it is impossible to detect the remaining paper exactly.

 In order for the near end detector to correctly detect the amount of roll paper remaining,

use roll paper with a core inner diameter of 10.5 to 12.5 mm {0.41 to 0.49"}

When the printer is installed on a wall, the position of the near-end detector must be adjusted. (U"Hanging the Printer on a Wall" on page 31

Follow the steps below to adjust the roll paper near-end detector.

Make sure the power supply is disconnected.

Open the roll paper cover, and remove the roll paper.

Loosen the detector adjustment screw with a coin or similar tool.

)

Adjust the detector by sliding the lever in the direction shown below.

Knob

Detector lever

#1 setting

#2 setting

Chapter 2 Setup

The table below shows the point at which the near-end detector is triggered. Note that this figure is a calculated valu e, and there may be some variations, depending on the printer.

Detector position

(attaching point of the

detector adjustment lever )

#1 setting Approx. 8 mm {0.315"}

#2 setting Approx. 5 mm {0.197"}

Trigger point (included the thickness of paper roll core)

Tighten the detector adjustment screw.

Detector adjustment screw

Check to be sure that the detecting lever moves freely.

Installing the microSD Card

Install the microSD card into the microSD card slot on the rear of the product.

Use a microSD card that has wear leveling functions

 The microSD card can only be used if the PHP function is enabled.  The spooler cannot be used if PHP is enabled.

Installing the microSD Card

Open the protective cover on this product. Check the insertion direction of

the microSD card and insert it into the microSD card slot.

 Insert the microSD card with its metal side facing down.  Push the microSD card to the bottom until it clicks.

Chapter 2 Setup

Close the protective cover.

Removing the microSD Card

Open the protective cover on this product and gently push the microSD

card into the slot.

Push the microSD card to the bottom until it clicks.

When the microSD card is slightly ejected, pull it out carefully.

Close the protective cover.

Connecting the Product to the Network

For Wired LAN connection

Connect the product to a network by a LAN cable via a hub.

Insert a 10BASE-T/100BASE-TX LAN cable into the LAN connector until it clicks.

 When LAN cables are installed outdoors, make sure devices without proper surge

protection are cushioned by being connected through devices that do have surge

CAUTION

For Wireless LAN Interface

The optional wireless LAN cable set (OT-W01) enables you to use the product with a wireless LAN

connection.

Be sure not to connect a LAN cable when you use the wireless LAN cable set.

protection. Otherwise, the devices can be damaged by lightning.

 Never attempt to connect the customer display cable, drawer kick cable, or a standard

telephone line cable to the LAN connector.

This product cannot be used with the wired LAN connection and wireless LAN connection at the same time. When the product is set and installed for both of them, only the LAN connection works.

Check whether the following items are included.

•Wireless LAN unit

•USB extension cable

•Affixing tape (1 pair, 2 p ieces)

•Rubber cover

•Cauti

• User’s manual

To connect the wireless LAN unit to the product, you can connect directly or use the USB extension

cable.

If connecting the wireless LAN unit directly causes interference with other cables or bad

communication, use the included USB extension cable.

on label

Connecting the unit directly with the product

USB port

Install the wireless LAN unit to a USB port of the product.

Using the USB extension cable

Attach the included rubber cover to the connector of the USB extension

cable into which the wireless LAN unit will be inserted, to prevent the unit from coming off.

Chapter 2 Setup

Insert the wireless LAN unit into the connector of the cable.

Adjust the position of the rubber cover so that the description on the label on the back side of the wireless LAN unit is not covered.

Connect the USB extension cable to the USB port of the product.

If you want to fix the wireless LAN unit, cut the included affixing tape to fit and put on the unit, and fix the unit in a place with good communication.

Connecting the Peripherals

Connect each cable of a peripheral to a port or connector at the rear of the product.

 When connecting USB interface devices, make sure to check the devices or manuals,

etc. for current consumption. The total value should be 600 mA or less. Never use

CAUTION

Connecting the Customer Display

For details on connecting the customer display, refer to the "DM-D110/DM-D210 Technical

Reference Guide". (U

Use EPSON TMNet WebConfig to configure cu stomer display settings and perform display tests.

"Settings for Connected Devices" on page 73)

devices that provide no information on current consumption.

 Make sure that the protective cover is securely fit into place while the product is oper-

ating.

"Software and Manuals" on page 95)

Chapter 2 Setup

Connecting the Serial Communication Device

Use a serial cable to connect a device to the serial port of this product.

To com m unicate with a serial communication device, communication con ditions of the device

should match those of this product.

Refer to the manual for the serial communication device to check the following con

•Communication Speed

•Data bit

•Parity

•Stop bit

•Flow control

The communication conditions of this product are configured using EPSON TMNet WebConfig.

"Settings for Connected Devices" on page 73)

ditions.

Key Input Device via a USB Interface

For key input devices such as barcode scanners and keyboards, connect a USB cable of a device to

the USB port at the rear of this product.

Use EPSON TMNet WebConfig to select a device control script and perform communication tests.

"Settings for Connected Devices" on page 73)

Connecting the Cash Drawer

Drawer kick connector

Using the optional product for TM printer is recommended.

If the optional external buzzer is used, you cannot use a cash drawer.

 Specifications of drawers differ depending on makers or models. When you use a

drawer other than specified, make sure its specification meets the following

WARNING

conditions.

Otherwise, devices may be damaged.  The load, such as a drawer kick solenoid, must be connected between pins 4 and 2 or pins

4 and 5 of the drawer kick connector.

 When the drawer open/close signal is used, a switch must be provided between drawer

kick connector pins 3 and 6.

 The resistance of the load, such as a drawer kick solenoid, must be 24

input current must be 1A or less.

 Be sure to use the 24V power output on drawer kick connector pin 4 for driving the equip-

ment.

 Use a shielded cable for the drawer connector cable.  Two driver transistors cannot be energized simultaneously.  Leave intervals longer than 4 times the drawer driving pulse when sending it

continuously.

 Be sure to use the product power supply (connector pin 4) for the drawer power

source.

 Do not insert a telephone line into the drawer kick connector.

Doing so may damage the telephone line or product.

Chapter 2 Setup

 or more or the

Connect the connector of the drawer kick cable to the product.

Drawer Connection Circuitry

F. G

+24V

With shielded

Drawer kick connector

Printer side

User side [Drawer kick side]

Drawer open/close switch

Drawer kick solenoid

Control device

Connecting the AC Adapter

DC-in connector

 Do not use this product with any voltage other than the specified one. Doing so may

lead to fire or electric shock.

WARNING

Make sure that the power is turned off, and connect the AC adapter in the following steps.

 Make sure the wall socket power supply satisfies the rated voltage requirements of the

power supply unit. Never insert the power supply cable plug into a socket that does not meet the rated voltage requirements of the power supply unit.

Doing so may result in damage to both the power supply and the product.

 Should a fault ever occur in the included AC adapter, immediately turn off the power to

the product and unplug the power supply cable from the wall socket.

 Be sure to unplug the power supply unit’s cable from the wall socket whenever

connecting or disconnecting the power supply unit to the product.

Failure to do so may result in damage to the power supply unit or the product.

Chapter 2 Setup

Push the DC connectors of the AC adapter all the way into the DC-In

connectors of the product.

Push the connector of the power code all the way into the AC inlet of the

AC adapter.

Push the power plug all the way into the grounded outlet.

Place the AC adapter with the label facing down.

Attaching the Power Switch Cover

Power Switch Cover

Attaching the enclosed power switch cover prevents inadvertent changing of the power switch and

tampering. You can turn the power switch on and off by inserting a sharp-pointed object in the holes

in the power switch cover.

To detach these covers, also use a sharp-pointed object.

WARNING

If an accident occurs with the power switch cover attached, unplug the power cord immediately.

Continued use of the product may cause fire or electric shock.

Setting the DIP Switches

Va rious functions can be changed with the DIP switch settings.

When you adjust the items, we recommend to confirm the new setting. The confirmation is

performed by running a self-test. (U

Functions

DSW1 (DIP Switch 1)

SW Function On Off

"Self-test Mode" on page 123).

Chapter 2 Setup

: default values

1 Printing mode Right side up printing mode Normal printing mode

2 Receive buffer capacity 40 bytes

3 Reserved -

4 Reserved -

5 Reserved -

6 Reserved -

7 Reserved -

8 BUSY condition *

*: Be sure to use the device with DIP switches 1-8 ON.

Receive buffer full Receive buffer full or Offline

4 KB

Fixed to Off

DSW2 (DIP Switch 2)

SW Function On Off

1 Print column 42/35 40/33

: default values

2 Reserved (Auto cutter enable/ disable)

3 Reserved -

4 Pin 25 reset signal *

5 Reserved -

6 Reserved -

7 Reserved -

8 Reserved -

*: Be sure to use the device with DIP switches 2-4 ON.

 When the printer has a data receive error, the printer prints “?.”  Usually DIP switch 1-1 should be turned off. The right side up printing mode is a mode used

for a printer that is hanging on a wall (U "Setting the “Right side up printing”" on page 42 Regardless of the setting of DIP switch 1-1, if you want to perform right side up printing, DIP switch 1-2 must be fixed to off.

Notes for DIP switch 2-1

On Off

Fixed to Off

Used Not used

Fixed to Off

The DIP switch 2-1 defines the print columns as listed in the following table.

Paper width Character font DIP switch 2-1 status

ON OFF

76 mm Font A (9 x 9) 35 33

Font B (7 x 9) 42 40

69.5 mm Font A (9 x 9) 32 30

Font B (7 x 9) 40 36

57.5 mm Font A (9 x 9) 27 25

Font B (7 x 9) 33 30

Unit: cpl (Character per line)

Setting Procedure

If you need to change settings, follow the steps below to make your changes:

 Turn off the power while removing the DIP switch cover to prevent an electric short, which

can damage the printer.

 Be sure to put back the DIP switch cover before using the printer.

Make sure the power supply is disconnected.

Use a crosshead screwdriver to remove the screw holding the DIP switch

cover.

Chapter 2 Setup

Use a tool, such as tweezers, to set the DIP switches to your liking.

Attach the DIP switch cover to the base of the printer.

Setting the Memory Switches

This printer has memory switches as software switches for making a variety of settings.

Memory switches include Msw2, Msw 8, Customized values.

The Memory switch is available to be changed by two methods:

•Memory switch setup mode (U "Memory Switch Setup Mode" on page 64

)

Yo u can configure the customized values.

•Memory switch setting utility (U

"Software and Manuals" on page 95)

Yo u can change the memory switches set to ON or OFF.

Memory Switch 2

SW Function On Off

1 Reserved - Fixed to Off 2 Reserved - Fixed to Off 3 Reserved - Fixed to Off 4 Reserved - Fixed to Off 5 Reserved - Fixed to Off 6 Reserved - Fixed to Off 7 Reserved - Fixed to Off 8 Reserved - Fixed to Off

Memory Switch 8

SW Function On Off

1 Reserved - Fixed to Off 2 Reserved - Fixed to Off 3 Reserved - Fixed to Off 4 Reserved - Fixed to Off 5 Selection of the cover open status Cover open Paper end 6 Reserved - Fixed to Off

8 Printer cover open during operation

Condition to release the BUSY in the receive buffer

Remaining 138 bytes Remaining 256 bytes

Errors that can possibly recover

Errors that automatically recover

 Msw 8-5:

When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed. When On is selected, a bit of the "roll paper cover open / close" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed.

 Msw 8-8:

When Off is selected, a bit of the "automatic recoverable error" in each status that is transmitted from the printer is changed every time the roll paper cover is open. When On is selected, a bit of the "mechanical error" in each status that is transmitted from the printer is changed every time the roll paper cover is open.

 The setting of Msw 8-5 and 8-8 can be set by “Memory switch setup mode”. (U

Switch Setup Mode" on page 64

Customize value

Chapter 2 Setup

"Memory

Function Selectable value

Roll paper width

57.5 mm 69.5 mm 76 mm (default value) --

See " Changing the Paper Width" also to adjust roll paper width (U

Width" on page 43

"Changing the Paper

Memory Switch Setup Mode

You can configure the memory switches (customized values) of the printer.

❏ Basic Serial communication condition (Serial communication) *

❏ Receive buffer full release condition (Msw 8-7)

❏ Roll paper width (Customize value)

❏ Cover open status (Msw 8-5)

*: This function is disabled on

this product.

Entering Memory Switch Setting Mode

Follow the steps below to run this mode.

Make sure that roll paper is loaded and the printer is turned off.

Open the roll paper cover.

Press the FEED button while turning the power on.

When the ERROR LED comes on, goes out, and then comes on again,

release the FEED button.

Press the FEED button 2 times, and then close the roll paper cover.

The setting items and operation method guidance are printed. Perform the operations indicated in the guidance information.

When the settings are complete, they are saved. The printer is initialized, and then returns to normal

printing status.

Chapter 2 Setup

Network Setting

There are following methods for network settings.

•EPSON TMNet WebConfig: Set from the computer's web browser

•Easy Setup: Set from the USB memory where the configuration file is stored.

This section briefly explains how to set from EPSON TMNet WebConfig.

Though Easy Setup requires no network connection during setup, you must specify values for all the setting items available for EPSON TMNet WebConfig.

For about Easy Setup, refer to “TM-i Series Easy Setup Guide”.

1. Connect via a wired LAN

Connect this product and a PC for setting via a wired LAN.

To use a wireless LAN, connect the wireless LAN unit to the USB port on this product.

2. Check the IP address of this product

When this product is turned on and becomes ready for printing, it prints out the automatically

acquired IP address.

If no IP address is printed, print a status sheet and check the IP address.

3. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product's IP address]/webconfig/

"Starting EPSON TMNet WebConfig" on page 97)

( U

4. Set up TCP/IP

Select the [System Settings] menu and then [Wired] - [TCP/IP] or [Wireless] - [TCP/IP], and set

TCP/IP.

After setting, click [Apply] at the bottom of the screen. Then the settings are written to the product. If

[Apply] is not clicked, the settings are not applied.

"System Settings - Network - Wired - TCP/IP" on page 110 or "System Settings - Network -

( U

Wireless - TCP/IP" on page 112

)

5. Set up a wireless LAN

For a wireless LAN, select the [System Settings] menu and [Wireless], and set the items such as SSID

and Security Mode.

After setting, click [Apply] at the bottom of the screen. Then the settings are written to the product. If

[Apply] is not clicked, the settings are not applied. ( U "System Settings - Network - Wireless" on

page 111)

 Be sure to change the SSID from the default value.  For security protection, encryption setting is strongly recommended.

6. Connect via a wireless LAN

To use a wireless LAN, disconnect the LAN cable from this product after setting is finished.

This product cannot be used with the wired LAN connection and wireless LAN connection at the same time. The wired LAN connection has a priority.

Chapter 2 Setup

Confirming Network Setting

Yo u can confirm the network setting with a status sheet or EPSON TMNet WebConfig.

Confirming with a status sheet

Print a status sheet and check the following items.

•Wired TCP/IP

 Get IP Address

 Set using Automatic Private IP Addressing (APIPA)

 IP Address

 Subnet Mask

 Default Gateway

•Wireless

 Communication Standard

 Network Mode

 SSID

 Wireless LAN Frequency Region

 Ad-Hoc Channel

 Authenti

 Security Mode

•Wireless TCP/IP

 Get IP Address

 Set using Automatic Private IP Addressing (APIPA)

 IP Address

 Subnet Mask

 Default Gateway

About how to print the status sheet, see

cation Method

"Status sheet" on page 117.

Confirming with EPSON TMNet WebConfig

Refer to the followings.

•"General Information" on page 98

•"Information - Wired - TCP/IP" on page 99

•"Information - Wireless - TCP/IP" on page 99

Initializing the Network Setting

When network connection fails, follow the steps below to initialize the network setting to the

default.

Details of initialization

When initialization is performed, the following EPSON TMNet WebConfig setting items are

initialized. For details on EPSON TMNet WebConfig. (U "EPSON TMNet We b Config" on page 97)

❏ System Settings - Network - Wired - TCP/IP

The IP address is set to DHCP.

❏ System Settings - Network - Wireless

The wireless LAN connection mode is set to Infrastructure mode, and the SSID is initialized to the

default value.

❏ System Settings - Network - Wireless - TCP/IP

The IP address for the wireless LAN is set to "192.168.192.168".

❏ System Settings - Time - T

The time server is disabled and the time difference is initialized to the default value.

❏ Admin Settings - Administrator Information - Password

The password required when starting up EPSON TMNet WebConfig is initialized to the default

value.

 EPSON TMNet WebConfig settings other than those listed above are not initialized.  Files registered to EPSON TMNet WebConfig are saved. (Certificate files, Web contents,

PHP, etc.)

ime

Initialization procedure

Push button

Load the paper on the product and turn on the product.

Push and hold the push button for 10 seconds or longer.

The following initialization start message is printed.

Press the push button with a thin object such as a tweezers.

Chapter 2 Setup

Do not turn off the power until the initialization is completed.

20 to 25 seconds later, the following message is printed, and a status sheet is

printed out.

Enabling PHP

To use PHP on this product, enable PHP using EPSON TMNet WebConfig.

The spooler cannot be used if PHP is enabled.

This section briefly explains the setup procedure.

1. Check the microSD card

Make sure that the microSD card is installed in the microSD card slot on this product.

2. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/PHPSetting

When SSL is enabled: https://[This product's IP address]/webconfig/PHPSetting

3. Enable PHP

Select [Enable] from “PHP”.

After setting, click [Apply] at the bottom of the screen. Then the settings are written to the product. If

[Apply] is not clicked, the settings are not applied.

Chapter 2 Setup

Enabling HTTPS Communication

To use HTTPS communication on this product, enable the SSL setting using EPSON TMNet

Web Co nfig and register a certificate.

❏ To access the Web server (HTTPS server)

SSL certificate) to t

❏ To access the Web server (HTTPS server) or to use this product as a Web server (including PHP)

Make sure that the certificate issued by the certification authority (signature source for the SSL cer-

tificate to be imported to this product) has been imported to t

This section briefly explains the setup procedure.

1. Connect this product to a network

Connect this product to a network and turn on the product.

2. Start EPSON TMNet WebConfig

his product.

he device.

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product's IP address]/webconfig

When SSL is enabled: https://[This product's IP address]/webconfig

For detail, see

"Starting EPSON TMNet WebConfig" on page 97.

3. Set up SSL

Select the [System Settings] menu and then [Security] - [SSL], and set SSL settings.

After setting, click [Apply] at the bottom of the screen. Then the settings are written to the product. If

[Apply] is not clicked, the settings are not applied.

For detail, see

"System Settings - Network - Security - SSL" on page 113.

Settings for Server Direct Print

Set up Server Direct Print using EPSON TMNet WebC o nfig.

This section briefly explains the setup procedure.

1. Connect this product to a network

Connect this product to a network and turn on the product.

2. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product’s IP address]/webconfig/

( U "Starting EPSON TMNet WebConfig" on page 97

)

3. Set up Server Direct Print

Select the [Web Service Settings] menu and then [Direct Print], and set Server Direct Print settings.

After setting, click [Apply] at the bottom of the screen. Then the settings are written to the product. If

[Apply] is not clicked, the settings are not applied.

"Web Service Settings - Server Access - Direct Print" on page 107)

( U

Chapter 2 Setup

Settings for Connected Devices

The Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML, Server Direct Print, and Device Data

Notification systems identify controlled devices by the device ID. The device ID is registered in this

product. Set the device ID using EPSON TMNet Web Config.

This section briefly explains the setup procedure.

1. Connect the controlled devices

Physically connect (or connect via network) this product to all devices to be controlled by the

product, and turn the power on.

For devices that can be controlled, see

"Software Specifications" on page 139.

2. Check the information of the controlled devices

Check the type and IP address of devices to be controlled via this product.

In addition, check the device ID to be set for the controlled devices with the system administrator.

3. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product’s IP address]/webconfig/

"Starting EPSON TMNet WebConfig" on page 97)

( U

4. Register the controlled devices

From [Printer], [Customer Display], [Key Input Device], or [Serial Communication Device] in the

[Configuration] menu, register and set up the controlled devices.

After setting, click [Apply] or [Add] at the bottom of the screen. Then the settings are written to the

product. If [Apply] or [Add] is not clicked, t

For detail, see the following information.

he settings are not applied.

•Printer: For setting this product and TM printer on the network device IDs and performing test

prints. (

•Customer Display: For setting whether to use the Customer Display and performing

•Key Input Device: For setting device IDs for barcode sca

•Serial Communication Device: For setting whether to use the Serial Communication Device,

page 101)

test display. The communication settings of this product must be

made to match the Customer Display's communication settings.

The device ID is set to fixed, "local_display". (page 102)

nners and key input

devices, selecting control scripts, and performing operational

page 103)

tests. (

configuring communication settings, and performing communi-

cation tests. Communication settings of this product should

match those of a serial communication device. The device ID is

to fixed, "local_serial".(page 103)

set

5. Check the controlled devices

Update the browser and confirm that the devices registered in the Device List are displayed.

Check if the registered devices operate properly.

Changing Device ID of This Product

To cha nge the device ID of this product, select "local_printer" from "Model", and enter the device ID

to be applied in "Device ID".

This section briefly explains the setup procedure.

1. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product’s IP address]/webconfig/

( U "Starting EPSON TMNet WebConfig" on page 97

)

2. Change the device ID

From [Printer] in the [Web Service Settings] menu, change the device ID of this product.

Select [local_printer] from "Model" and enter the device ID to be applied in [Device ID].

After setting, click [Add] at the bottom of the screen. Then the settings are written to the product. If

[Add] is not clicked, the settings are not appli

"Web Service Settings - Device Admin - Printer" on page 101)

( U

ed.

3. Check the device ID

Update the browser and confirm that the device ID has been changed.

Chapter 2 Setup

ePOS-Device_UM_E_Sample.zip .................: Zip file

index.html css *.css img *.bmp *.jpg *.png js *.js sample *.html

ssltrustedcerts ............................................ : Server authentication certificate

example.pem

sslservercerts.............................................. : SSL authentication certificate

ServerCrt.crt ServerKey.key ChainCrt.crt

Registering Web Contents

Registering Web contents to this product allows the use of a Web server that is accessed from an

input terminal for content distribution.

Yo u can periodically update Web contents on this product by using a Web server for distributing

Web contents tha

Creating Web Contents

Types of contents

•Web contents: HTML files, CSS files, JavaScript files, and Image data

•Certificate files: Server authentication certificate, SSL authentication certificate

t is separate from this product. You can update certificate files used by this product.

File capacity

Zip the files to be registered all together. The zip file name is arbitrary.

 Use one-byte alphanumeric characters (ASCII characters) for a zip file name and sub-folder

name.

 The maximum size of the files before being zipped is 30 MB. Otherwise, registering fails.  Save crossdomain.xml and clientaccesspolicy.xml to the root folder if the user web

application path is “/”.

Folder configuration

Configure folders in the following manner.

• To access the Web contents registered in this product from an input terminal or other device, the

epsonsample.zip

webpage ............................ : A folder added

index.php

css *.css img *.bmp *.jpg *.png js *.js sample *.html

epsonsample.zip

index.html css *.css img *.bmp *.jpg *.png ssltrustedcerts certificate001.pem js *.js sample *.html

➀

➁

reference URL is different depending on the folder configuration of the zip file as shown below.

When SSL is disabled:

➀ http://[This product’s IP address]/index.html ➁ http://[This product’s IP address]/webpage/index.php

When SSL is enabled:

➀ https://[This product’s IP address]/index.html ➁ https://[This product’s IP address]/webpage/index.php

Specifications for when PHP is enabled

The specifications for saving Web contents using PHP settings for this product are as follows.

Specification

Item

When enabling PHP: When disabling PHP:

Content save location microSD card Inside this product

Registering Web contents Overwrite

Automatic updating of Web contents

Certificate file Overwrite

The maximum amount of Web content

The maximum amount of Web content that can be registered at once

Overwrite

Depends on the capacity of the microSD card

30MB 30MB

Replacement with existing file

30MB

*1: Overwrites the file with the same file name. Files are not deleted if file names differ.

*2: Saves a new file after deleting all existing files.

Chapter 2 Setup

Verifying the integrity of Web contents with md5 files

Yo u can verify the integrity of auto updating Web contents with md5 files. When this product

acquires a Web content file, an md5 file is downloaded to the Web server, if available. The md5 value

of the md5 file is compared to the md5 value calculated from the auto updating file and, if the values

match, the auto updating file is unpacked and extracted. If these values are inconsistent, the file is

not unpacked and extracted.

Preparation

•Create an md5 file with the same file name as the auto updating file. Only write the md5 value of

the auto updating file (zip) in the file.

•Save the md5 file to the same folder as the auto updating file.

Check Verification

Yo u can check the results of running an automatic update from [Information] - [Web Contents] -

[Status of Last Automatic Update] in the EPSON TMNet WebConfig.

For detail, refer to

"Information - Web Contents" on page 86.

Certificate files

Yo u can automatically update Server authentication certificates and SSL authentication certificates

using the Web contents automatic update function.

Yo u can download and use Server authentication certificates for this product. For det

"System Settings - Security - SSL" on page 98.

Make sure to update certificate files, including certificates in use.

Make sure to replace certificate files by deleting existing certificate files and saving new certificate files. You will be unable to connect if certificate files currently in use are not included. Make sure to include certificates currently in use in the auto updating file each time.

ail, refer to

File Specifications

Save certificate files to the following folders.

•Server authentication certificate: ssltrustedcerts

• SSL authentication certificate: sslsevercerts

Use the following file names for SSL authentication certificate files.

Type File name

Certificate file SeverCrt.crt

Private key file ServerKey.key

Certificate chain file ChanCrt.crt

Registering Web Contents

To register a web content in this product, the following methods are available:

•Manual Update: Web contents are registered manually by using EPSON TMNet WebConfig.

•Automatic Update: Web contents are saved in the Web server and automatically updated by the

product referring to the files periodically.

You can access the web application even when a web content update is in progress. If you wish to ensure compatibility between programs when linking and running multiple PHP files, be sure to send a maintenance notification in advance or to choose a design that does not require you to stop the PHP application.

Manual Update

1. Connect this product to a network

Connect this product to a network and turn on the product.

2. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product's IP address]/webconfig

"Starting EPSON TMNet WebConfig" on page 97)

( U

3. Register the Web contents

From [Update Settings] in the [Web Service Settings] menu, register the Web contents to this product.

Click [Browse...], specify the zip file to be registered, and then click [Upload].

"Web Service Settings - Web Contents - Update Settings" on page 106)

( U

Chapter 2 Setup

Automatic Update

1. Connect this product to a network

Connect this product to a network and turn on the product.

2. Start EPSON TMNet WebConfig

Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig.

When SSL is disabled: http://[This product’s IP address]/webconfig/

When SSL is enabled: https://[This product's IP address]/webconfig/

"Starting EPSON TMNet WebConfig" on page 97)

( U

3. Set automatic update of Web contents

From [Update Settings] in the [Web Service Settings] menu, set automatic update of Web contents.

Select [Enable] from “Automatic Update“.

Configure the settings such as the update frequency and timing of Web contents and the URL of the

server where the file to be obtained is stored.

After setting, click [Apply] at

[Apply] is not clicked, the settings are not applied.

"Web Service Settings - Web Contents - Update Settings" on page 106)

( U

the bottom of the screen. Then the settings are written to the product. If

Settings for Spooler

To use the spooler with this product, you need to enable the spooler using EPSON TMNet

Web Co nfig.

PHP cannot be used if the spooler is enabled.

This section gives an overview of the setup procedure.

1. Connect this product to the network

Connect this product to the network and turn on the power.

2. Start EPSON TMNet WebConfig

On the setup computer, enter the following into the address bar of your Web browser to start EPSON

TMNet WebConfig.

When SSL is disabled: http://This product's IP address/webconfig

When SSL is enabled: https://[This product's IP address]/webconfig

( U "Starting EPSON TMNet WebConfig" on page 97

)

3. Set the Spooler

Make spooler operation settings from [Settings] on the [Web Service Settings] menu.

Select [Enable] from [Spooler].

Set the number of retry times and the retry interval when the printer is not ready to print in [Retry

Settings].

After making settings, click [Apply] at the bottom of the screen. The settings are saved to this

product. Settings are n

"Web Service Settings - Spooler - Settings" on page 104)

( U

ot enabled unless you click [Apply].

Chapter 2 Setup

Settings for Print Forwarding

To use print forwarding on this product, you need to register the print forwarding route using

EPSON TMNet WebConfig.

When using print forwarding, make sure you enable the spooler.

This section gives an overview of the setup procedure.

1. Connect this product to the network

Connect this product to the network and turn on the power.

2. Start EPSON TMNet WebConfig

On the setup computer, enter the following into the address bar of your Web browser to start EPSON

TMNet WebConfig.

When SSL is disabled: http://This product's IP address/webconfig

When SSL is enabled: https://[This product's IP address]/webconfig

"Starting EPSON TMNet WebConfig" on page 97)

( U

3. Set the Spooler

Enable the spooler settings, and then set the number of retry times and the retry interval.

( U "Settings for Spooler" on page 80)

4. Set the Print Forwarding Route

Set the print forwarding route from [Print forwarding] on the [Web Service Settings] menu.

In [Message Text], set the notification message printed when print forwarding occurs, and then click

[Apply]. The settings for the forwarding message are saved to this product.

From [Print forwarding route to be registered], set t

forwarding route, and then click [Register]. The settings for the print forwarding route are saved to

this product.

After making each setting, click [Apply] or [Register]. Settings are not enabled unless you click

[Apply] or [Register].

"Web Service Settings - Spooler - Print forwarding" on page 105)

( U

he printer and location used for the print

Settings for Device Data Notification

To use the device data notification function with this product, you need to make the following

settings using EPSON TMNet WebConfig.

•Set the ID for the input device

•Set the target server

•Set the print message output when an error occurs

This section gives an overview of the setup procedure.

1. Connect this product to the network

Connect this product to the network and turn on the power.

2. Start EPSON TMNet WebConfig

On the setup computer, enter the following into the address bar of your Web browser to start EPSON

TMNet WebConfig.

When SSL is disabled: http://[This product's IP address]/webconfig

When SSL is enabled: https://[This product's IP address]/webconfig

( U "Starting EPSON TMNet WebConfig" on page 97

)

3. Set the Device Data Notification

Make the necessary settings from [Device Data Notification] on the [Web Service Settings] menu.

After making settings, click [Apply] at the bottom of the screen. The settings are saved to this

product. Settings are not enabled unless you click [Apply].

"Web Service Settings - Server Access - Device Data Notification" on page 109)

( U

Chapter 3 Application Development Information

Application Development Information

This chapter describes how to control the product and gives information useful for product

application development.

Controlling the Printer

The method for controlling the printer with your print application will depend on the system

structure.

Controlling method System Page

Controlling printing and peripherals from iOS, Android and Windows applications, and Web applications.

Controlling printing and peripheral operations from computer, smartphone, tablet terminals, and other devices

Print from devices such as computers, smartphones, or tablets using a Web service

Notification for data from the device is sent to the Web server which triggers the application

Web server application prints by including print data in its responses to requests from the product

Web system using this product as a Web server Web Server page 91

Spooler and Print Forwarding

(Supported by TM-i firmware Ver. 4.1 or later)

Epson ePOS SDK The Epson ePOS SDK is a software development kit that integrates the ePOS-Print SDK and the ePOS-Device SDK.

ePOS-Device XML page 85

ePOS-Print XML page 87

Device Data Notification page 90

Server Direct Print

This function is available in combination with the following systems.

•Epson ePOS SDK

•ePOS-Device XML

• ePOS-Print XML

• Device Data Notification

• Server Direct Print

page 84

page 89

page 92

Epson ePOS SDK

The Epson ePOS SDK is an SDK for developing iOS, Android and Windows applications, and Web

applications. You can use the Epson ePOS SDK to control the printer with simple code.

Additionally, you can control customer displays, bar code scanners and other POS peripherals

connected to this product, and TM printers conn

application software using proprietary TM-Intelligent printer functions, such as the spooler function

and the communication box.

ected to the network. Further, you can also develop

Operation environment

For more information on the recommended operation environment for application software, refer to

the Epson ePOS SDK User's Manuals.

Package

The following packages are provided.

•Epson ePOS SDK for iOS

•Epson ePOS SDK for Android

•Epson ePOS SDK for Universal Windows apps

•Epson ePOS SDK for JavaScript

Web Contents

A Web reference is provided on the following web site.

https://reference.epson-biz.com/pos/reference/

How to obtain

Download from our web site.

Chapter 3 Application Development Information

ePOS-Device XML

ePOS-Device XML is a command system that uses XML to define functions to control various POS

peripherals (including this product printer unit) connected to this product. An application creates a

request message in XML format and sends it to this prod

This product executes control on peripherals and returns a response.

This command system has the following features:

•It enables use of the following devices via this product:

•Printing to TM printers on the network

uct using socket communications.

•Displaying to the cus

•Barcode scanner of USB interface, input via keyboard, etc.

•Transmission/reception to/from serial communication device

•Since print data can be saved in the spooler, the application can be released from print processing

regardless of the printer status.

•When a network printer is registered, forwarding process can be realized. Also whe

unavailable, you can print from another printer.

tomer display

n the printer is

Operation environment

Application

Environment capable of performing socket communications and handling XML documents

Example: iOS, Android, Windows, Linux, MacOS, etc.

Terminal

Environment connected to the network and capable of performing socket communications

Example: Smartphone, tablet devices, computer, etc.

The package includes:

•ePOS-Device XML User’s Manual

•Sample program

How to obtain

Download from our web site.

Chapter 3 Application Development Information

ePOS-Print XML

ePOS-Print XML is a POS printer command system that uses XML to define the main functions for

the ESC/POS command system. The application creates a request message in XML format and sends

it to this product using HTTP.

Yo u can print using this product as well as TM printers on a net

This command system has the following features:

•Print in environments that allow HTTP/HTTPS communication.

•Print using this product as well as TM printers on a network.

work.

Operation environment

Application

Environment that allows HTTP/HTTPS communication and that can handle XML documents

Example: iOS, Android, Windows, Linux, MacOS, and so on

Devices

Environment connected to a network and that allows HTTP/HTTPS communication

Examples: Smartphones, tablets, computers, and so on

The package includes:

The following is provided with the ePOS-Print XML User's Manual package.

•ePOS-Print XML User's Manual

•XML schema files

•Sample programs

•ePOS-Print Editor

How to obtain

Download from our web site.

Chapter 3 Application Development Information

Server Direct Print

The Server Direct Print function is used to print the print data acquired by this product from the Web

server.

Enables a web server application to print to this product or a TM printer on the network by

including print data in its responses to requests from the product.

This function has the following features:

•Can acquire print data from three different URLs. Print data can be used in ePOS-Device XML

format.

•Printable to TM printers on the network via TM-U220-i.

The package includes:

•Server Direct Print User’s Manual

•Sample programs in ePOS-Print XML format

How to obtain

Download from our web site.

Device Data Notification

Data from the device can be requested to the Web server to trigger the application.

The response generated by the request of this product can include print data in ePOS-Device XML

format, device control, and communication box control.

This comes with the following features.

•Input dev

communication boxes

•Devices that can be controlled by responses from a Web server: Printers, customer displays, serial

communication devices, and communication boxes

ices: Key input devices such as barcode scanners, serial communication devices,

The package includes:

The following is provided with the Device Data Notification User's Manual package.

•Device Data Notification User's Manual

•Sample programs

How to obtain

Download from our web site.

Chapter 3 Application Development Information

TM-U220-iDevice

microSD

Http Server

(Apache)

ePOS-Device

Service

1. Request

http://-----/index.php

3. Response

(HTML/JavaScript etc)

2. Data processing

Database

PHP module

(SQLite3)

Web Browser

Web page

(HTML, CSS, JavaScript)

ePOS-Device SDK

for JavaScript

4. Print Data

5. Print

Web Server

Equipped with Web server that supports the scripting language "PHP" and database "SQLite3".

Using contents created with PHP, you can:

•Create dynamic Web pages.

•Manage user data by saving files and operating database.

The Web contents registered on this product can be automatically obtained or

specified URL.

updated from a

The package includes

•PHP Setup Manual

•Sample program

How to obtain

Download from our web site.

This section explains the print flow determined by whether or not the spooler or print forwarding is

Print data

Spooler

operation setting

Print processing

Secondary Printer

print processing

Spooler disabled

Spooler enabled

Print forwarding enabled

processing

Printing

complete

Disabled

Spooling

unavailable

Enabled

Print forwarding

location settings available

Printing failed

Printing failed exceeding

the number of reprint times

Printing failed exceeding

the number of reprint times

Printing

succeeded (1)

Printing

succeeded

Tertiary Printer

print processing

No print forwarding

location settings

Remaining spooler

capacity (3)

Printing

failed (2)

Clear

print data (4)

Reprint (6)

Printing failed

Reprint (6)

Spooling

available (5)

Printing

succeeded (7)

Clear

print data (9)

Print forwarding

message (10)

Print forwarding

message (10)

Clear

print data (9)

Printing

succeeded

Printing failed

Reprint (6)

Print forwarding

location settings (8)

set for this product.

Spooler and Print Forwarding

Chapter 3 Application Development Information

 When this product is turned off, data in the spooler and the log storage area is cleared.  When printing cannot be performed with this products spooler or print forwarding, the print

data is cleared. If printing has not been completed when checking in the application, we recommend reprinting.

 Print data that is too large for the remaining free space in the spooler is cleared. For the

spooler capacity, see

 If the number of job IDs exceeds the maximum number of JobID, the IDs are overwritten

starting with the oldest first. For the maximum number of JobID, see

tions" on page 139

 You cannot check the print results such as the spooler print data or job IDs from EpsonNet

WebConfig.

•(1): [JobID, Print result = true] is returned to the application.

•(2): [JobID, Print result = false, Error code = Printer status] is returned to the application.

•(3): The remaining free space in the spooler and the size of the print data is checked, and the

product determines whether or not the print data can be spooled.

•(4): If the print data cannot be spooled, the print data is cleared. [JobID, Print result = false, Error

code = EX_SPOOLER (spooler stopped)] is returned to the application.

This data is not stored in the product's spooler or the log storage area.

"Software Specifications" on page 139.

"Software Specifica-

• (5): When print data can be spooled, [JobID, Print result = true] is stored in

Print result = true] is also returned to the application.

•(6): Make the reprint settings (number of times and interval) in EPSON TMNet WebConfig.

"Web Service Settings - Spooler - Settings" on page 104)

• (7): When printing is successful, the spooler's print data and [JobID, Print result = true] are

deleted. [JobID, Print result = true] are stored in the log storage area of this product.

•(8): Make the print forwarding location settings in EPSON TMNet Web Config.

"Web Service Settings - Spooler - Print forwarding" on page 105).

•(9): When printing fails, the spooler's print data and [JobID, Print result = true] are deleted. [JobID,

Print result = false, Error code = Printer status] are stored in the log storage area of this

product.

•(10): Make the forwarding message settings in EPSON TMNet Web Config.

"Web Service Settings - Spooler - Print forwarding" on page 105)

the spooler. [JobID,

Checking the print results

When the spooler is disabled

After printing, the job ID and print results are returned to the application. Also, when printing

cannot be performed, the job ID, print results, and error code are returned.

When the spooler is enabled

•When print data cannot be spooled:

[JobID, Print result = false, Error code = EX_SPOOLER (spooler stopped)] is returned to the

application.

•When print data can be spooled:

After spooling the print data, [JobID, Print result = true] is returned to the application. Printing is

not performed at this point. Make an

printing was performed.

Checking the print results from the application

The method for checking the print results differs for each system.

•ePOS-Device XML and ePOS-Print XML:

Request the empty print data specified for the job ID from the application.

For details, see the ePOS-Device XML User's Manual or the ePOS-Print XML User's Manual.

inquiry from the application to this product to confirm if

•Epson ePOS SDK:

Use an API that acquires job IDs to acquire the print results from the application.

For more

to the Epson ePOS SDK User's Manuals.

•Server direct print:

Return the empty print data specified for the job ID as the response to the print request from this

product.

For details, see the Server Direct Print

•Device data notification:

Request the empty print data specified for the job ID in ePOS-Device XML format.

For details, see the Device Data Notification User's Manual.

When an inquiry is made from the application for the print results, this product retur

following information.

•Printing succeeded: [JobID, Print results = true]

•Printing failed: [JobID, Print result = false, Error code = Printer status]

•Printing or print forwarding: [JobID, Print result = false, Error code = Printing]

information on the recommended operation environment for application software, refer

User's Manual.

ns the

Chapter 3 Application Development Information

Software and Manuals

The following software and manuals are provided for application development.

Software

Software Description Manual

Memory Switch Setting Utility

Epson Monitoring Tool

Epson ePOS SDK The Epson ePOS SDK is a software development kit

It is used when making changes to the printer's memory switches and customized value settings.

Use to check a list of status for the Epson printers connected to the network.

You can also update certificates for multiple printers used for WPA-Enterprise in a batch.

that integrates the ePOS-Print SDK and the ePOSDevice SDK. The ePOS-Device SDK does not support new products and functions released following the release of the Epson ePOS SDK.

It is recommended that application software developed with the ePOS-Device SDK is migrated to the Epson ePOS SDK.

For detail, refer to the Migration Guide included with the Epson ePOS SDK.

Memory Switch Setting Utility User's Manual.

Epson Monitoring Tool User’s Manual

• Epson ePOS SDK for iOS User's Manual

• Epson ePOS SDK for iOS Migration Guide

•Epson ePOS SDK for Android User's Manual

•Epson ePOS SDK for Android Migration Guide

•Epson ePOS SDK for Universal Windows apps User's Manual

•Epson ePOS SDK for JavaScript User's Manual

•Epson ePOS SDK for JavaScript Migration Guide

ePOS-Device XML Sample files are provided for ePOS-Device XML. ePOS-Device XML

User's Manual

Server Direct Print Sample files are provided for Server Direct Print. Server Direct Print

User's Manual

ePOS-Print XML Sample files are provided for ePOS-Print XML. ePOS-Print XML User's Manual

Device Data Notification

TM-i Firmware Update Tool

Sample files are provided for Device Data Notification.

Tool for updating the TM-i firmware. -

Device Data Notification User's Manual

Manual

Manual name Description Providing method

TM-U220-i User’s Manual Describes how to use and set up this product. Included with the

product

TM-U220-i Start Here Describes points to be checked before using this

product.

TM-U220-i Technical Reference Guide

DM-D110/DM-D210 Technical Reference Guide

OT-WL01 User’s Manual Included in the wireless LAN cable set (OT-WL01). Included with the

TM-i series WebConfig API User’s Manual

TM-i series Easy Setup Guide

Guide for TM-U220 right side up printing

This document. Describes how to handle and set up this product.

Describes how to handle and set up the DMD110/ DM-D210.

Packs an API for setting EPSON TMNet WebConfig for this product. Using this API, you can set and reference EPSON TMNet WebConfig values from your application.

Explains procedures that enable settings on the TM-i to be made in a simple manner.

You make the settings using a USB memory that contains a file of EPSON TMNet WebConfig setting values.

This provides information on the TM-U220 printer for anyone who is using the right side up printing mode.

Included with the product

Web

product

Web

How to Get Manuals and Software

You can obtain manuals and utilities from one of the following URLs.

For customers in North America, go to the following web site:

http://www.epson.com/support/ and follow the on-screen instructions.

For customers in other countries, go to the following web site:

https://download.epson-b

iz.com/?service=pos

Chapter 3 Application Development Information

EPSON TMNet WebConfig

EPSON TMNet WebConfig is a Utility to set the product on a web browser.

This section describes EPSON TMNet WebConfig using Internet Explorer as a browser.

Starting EPSON TMNet WebConfig

Follow the steps below to start up EPSON TMNet WebConfig.

Start up a PC connected to the network.

Start up the web browser, and input the following.

When SSL is disabled: http://[This product’s IP address]/webconfig/ When SSL is enabled: https://[This product's IP address]/webconfig/ EPSON TMNet WebConfig starts.

 For the product’s IP address, see the status sheet. (U "Confirming with a status

sheet" on page 67

 A user name and a password will be required on the authentication screen. Enter

“epson” for both the user name and the password. You can change the password on the [Password Setting] screen (U

Password" on page 115

)

"Admin Settings - Administrator Information -

.).

Help Screen Display

Click [Help] to display the help screen for EPSON TMNet Web Config.

Ver s i on S c re e n Di s pla y

Click [About] to display the version screen for EPSON TMNet WebConfig.

General Information

You can check the general information of the TM-U220-i.

Item Description

Administrator Name Displays the administrator name set by the user.

Location/Person Displays the product's installation location set by the

user.

Firmware Version Shows the TM-i firmware version of the TM-U220-i.

ePOS-Device Version Shows the ePOS-Device version.

Printer Serial Number Shows the serial number of the TM-U220-i.

Wired MAC Address Shows the MAC address for wired LAN.

Wireless MAC Address Shows the MAC address for wireless LAN.

Hardware Version Shows the hardware version for wireless LAN.

Software Version Shows the software version for wireless LAN.

Communication Standard Shows the communication standard.

Network Mode Shows the communication mode.

SSID Shows the SSID.

Wireless LAN Frequency Region Shows region codes.

Ad-Hoc Channel Shows the ad-hoc channel.

Access Point (MAC Address) Shows the MAC address for the access point.

Signal Condition Shows the signal strength.

Time Shows the date and the present time.

SSL SSL settings Shows whether the SSL is enable or disable.

Domain of the certificate Shows the domain of the certificate.

Validity period of the certificate Shows the validity period of the certificate.

Refresh Refreshes the information.

Chapter 3 Application Development Information

Information - Wired - TCP/IP

Yo u can check the TCP/IP setting for a wired LAN.

Item Description

Get IP Address Shows the method of getting the IP address.

Set using Automatic Private IP Addressing (APIPA)

IP Address Shows the IP address set with the wired LAN.

Subnet Mask Shows the subnet mask set with the wired LAN.

Default Gateway Shows the default gateway set with the wired LAN.

Acquire DNS Server Address Automatically Shows the method of getting the address of the DNS

DNS Server Address Shows the addresses of the DNS server in order of usage

Shows the APIPA setting.

Nothing is shown when the wireless LAN is enabled.

server.

when [Acquire DNS Server Address Automatically] is set to [Enable].

Information - Wireless - TCP/IP

Yo u can check the TCP/IP setting for a wireless LAN when the optional wireless LAN cable set (OT-

WL01) is used.

Item Description

Get IP Address Shows the method of getting the IP address.

Set using Automatic Private IP Addressing (APIPA)

IP Address Shows the IP address set with the wireless LAN.

Subnet Mask Shows the subnet mask set with the wireless LAN.

Default Gateway Shows the default gateway set with the wireless LAN.

Acquire DNS Server Address Automatically

DNS Server Address Shows the addresses of the DNS server in order of usage

Shows the APIPA setting.

Nothing is shown when the wired LAN is enabled.

Nothing is shown when the LAN is enabled.

Nothing is shown when the wired LAN is enabled.

Shows the method of getting the address of the DNS server.

when [Acquire DNS Server Address Automatically] is set to [Enable].

Information - Web Contents

You can check the update setting for web contents.

Item Description

Update Schedule Shows whether to enable or disable automatic update of Web

contents.

Shows the automatic update schedule when automatic update is enabled.

File URL Shows the URL for the web content file to update automatically.

Date of Installed Web Contents When automatic update setting is enabled:

Shows the date and time when the registered web contents were created.

When manual update setting is disabled:

Shows “-”.

Date of Last Automatic Update Shows the latest date and time when the web contents were

installed on the TM-U220-i automatically.

Status of Last Automatic Update Shows the result of the last update of web contents on the TM-U220-i.

Information - Time

You can check the time setting.

Item Description

Time Shows the date and the present time.

Use Time Server Shows whether time server is used for time setting.

Get Time Server Shows the method of getting time server.

Time Server Shows the IP address or host name of the time server.

Time Server Status Shows the result of communication with the time server.

100

Epson TM-U220-i Technical Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

For Safety

Key to Symbols

Warnings

Cautions

Restriction of Use

About this Manual

Aim of the Manual

Manual Content

Contents

Product Overview

Features

Product Configurations

Bundled items

Options

Part Names and Functions

Power switch cover

Power switch

Roll paper cover / Cover open lever

Ribbon cassette cover

Control Panel

Interfaces

Status LED

Push button

Wired LAN Status LED

Wireless LAN cable set (optional) LED

Online and Offline

Online

Offline

Error Status

Automatically Recoverable Errors

Recoverable Errors

Unrecoverable Errors

Setup

Flow of Setup

Installing the Product

Hanging the Printer on a Wall

Changing the Paper Width

Adjusting the Paper Roll Near-End Sensor

Installing the microSD Card

Connecting the Product to the Network

For Wired LAN connection

For Wireless LAN Interface

Connecting the Peripherals

Connecting the Customer Display

Connecting the Serial Communication Device

Key Input Device via a USB Interface

Connecting the Cash Drawer

Connecting the AC Adapter

Attaching the Power Switch Cover

Setting the DIP Switches

Functions

Setting Procedure

Setting the Memory Switches

Memory Switch 2

Memory Switch 8

Customize value

Memory Switch Setup Mode

Network Setting

Confirming Network Setting

Initializing the Network Setting

Enabling PHP

Enabling HTTPS Communication

Settings for Server Direct Print

Settings for Connected Devices

Registering Web Contents

Creating Web Contents

Specifications for when PHP is enabled

Verifying the integrity of Web contents with md5 files

Certificate files

Registering Web Contents

Settings for Spooler

Settings for Print Forwarding

Settings for Device Data Notification

Application Development Information

Controlling the Printer

Epson ePOS SDK