Epson TM-U220-i Technical Reference Guide

Describes how to control the printer and necessary information when you develop applications.

Describes setup and installation of the product and peripherals.

Describes how to handle the product.

Describes general specifications and character code tables.

Describes features for the product.

Technical Reference Guide

Product Overview

Setup

Application Development Information

Handling

Appendix

M00091802

Rev. C

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Windows countries.

microSD is registered trademarks of SD Card Association.

Wi-Fi

QR Code® is a registered trademark of DENSO Wave Incorporated.

AndroidTM is a trademark of Google Inc.

IOS license.

All other trademarks are the property of their respective owners and used for identification purpose only.

is registered trademark or trademark of Microsoft Corporation in the United States and other

, WPATM, and WPA2TM are either registered trademarks or trademarks of Wi-Fi Alliance®.

is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under

ESC/POS® Command System

Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands.

ESC/POS is compatible with most Epson POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the

following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.  Possibility of sustaining physical injuries.

CAUTION

 Possibility of causing physical damage.  Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

Warnings

WARNING

 To avoid risk of electric shock, do not set up this product or handle cables during

a thunderstorm

 Never insert or disconnect the power plug with wet hands.

Doing so may result in electric shock.

 Handle the power cable with care.

Improper handling may lead to fire or electric shock.

 Do not modify or attempt to repair the cable.  Do not place any heavy object on top of the cable.  Avoid excessive bending, twisting, and pulling.  Do not place the cable near heating equipment.  Check that the plug is clean before plugging it in.  Be sure to push the plug all the way in.

 Do not use this product with any voltage other than the specified one. Doing so

may lead to fire or electric shock.

 Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

 Shut down your equipment immediately if it produces smoke, a strange odor, or

unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

 Never attempt to repair this product yourself.

Improper repair work can be dangerous.

 Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

 Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

 If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

 Do not use aerosol sprayers containing flammable gas inside or around this

product.

Doing so may cause fire.

Cautions

CAUTION

 Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

 Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

 Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

 Do not place heavy objects on top of this product. Never stand or lean on this

product.

Equipment may fall or collapse, causing breakage and possible injury.

 Take care not to injure your fingers on the manual cutter

 When you remove printed paper  When you perform other operations such as loading/replacing roll paper

 Do not open the roll paper cover without taking the necessary precautions, as this

can result in injury from the autocutter fixed blade.

 To ensure safety, unplug this product before leaving it unused for an extended

period.

 Do not knock or strike the printer. This may cause defective print.  Do not catch cables or place foreign matter under the printer.  The print head can be very hot during and immediately after printing. If you need

to touch it, such as for cleaning, wait until it cools down. Touching it before that may cause burns.

 Do not connect a telephone line to the drawer kick connector. There is a risk of the

telephone line or product being damaged.

 When connecting external devices to the USB ports, follow the precautions below.

 Confirm the rated current of the external devices by checking the descriptions on the

devices or manuals. Connect the external devices only when those total rated current is less than 600 mA. Do not use a device whose rated current is unclear.

 Use UL-approved external devices (only for North American users).

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation

devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety

devices, etc.; or functional/precisio

consideration to including fail-safes and redundancies into your design to maintain safety and total

system reliability. B ec a use this product was not inten

high reliability/safety, such as aerospace equipment, main communication equipment, nuclear

power control equipment, or medical equipment related to direct medical care, etc., please make

your own judgment on this product's suitability aft

n devices, etc., you should use this product only after giving

ded for use in applications requiring extremely

er a full evaluation.

About this Manual

Aim of the Manual

This manual aims to provide all the information necessary for the development, design, and

installment of POS systems, order entry systems, and other receipt issuing systems that use TM-

U220-i.

Manual Content

The manual is made up of the following sections:

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Appendix

Product Overview

Setup

Application Development Information

Handling

Product Specifications

Option Specifications

Character Code Tables

■ For Safety .............................................................................................................................. 3

Key to Symbols ....................................................................................................................................... 3

Warnings ................................................................................................................................................. 4

Cautions.................................................................................................................................................. 5

■ Restriction of Use.................................................................................................................. 5

■ About this Manual................................................................................................................ 6

Aim of the Manual ................................................................................................................................. 6

Manual Content .................................................................................................................................... 6

■ Contents................................................................................................................................ 7

Product Overview ........................................................................11

■ Features............................................................................................................................... 11

■ Product Configurations...................................................................................................... 13

Bundled items....................................................................................................................................... 13

Options.................................................................................................................................................. 13

■ Part Names and Functions ................................................................................................ 14

Power Switch ........................................................................................................................................ 14

Power Switch Cover............................................................................................................................. 14

Roll paper cover / Cover open lever................................................................................................. 15

Ribbon cassette cover ........................................................................................................................ 15

Control Panel........................................................................................................................................ 16

Interfaces.............................................................................................................................................. 17

Status LED.............................................................................................................................................. 19

Push Button ........................................................................................................................................... 19

Wired LAN Status LED........................................................................................................................... 20

Wireless LAN cable set (optional) LED............................................................................................... 20

■ Online and Offline..............................................................................................................21

Online .................................................................................................................................................... 21

Offline .................................................................................................................................................... 21

■ Error Status........................................................................................................................... 22

Automatically Recoverable Errors...................................................................................................... 22

Recoverable Errors............................................................................................................................... 22

Unrecoverable Errors ........................................................................................................................... 23

Setup .............................................................................................25

■ Flow of Setup ...................................................................................................................... 25

■ Installing the Product ......................................................................................................... 30

Hanging the Printer on a Wall............................................................................................................. 31

■ Changing the Paper Width................................................................................................ 43

■ Adjusting the Paper Roll Near-End Sensor ....................................................................... 46

■ Installing the microSD Card............................................................................................... 49

■ Connecting the Product to the Network.......................................................................... 50

For Wired LAN connection ..................................................................................................................50

For Wireless LAN Interface ...................................................................................................................50

■ Connecting the Peripherals .............................................................................................. 53

Connecting the Customer Display.....................................................................................................53

Connecting the Serial Communication Device ............................................................................... 54

Key Input Device via a USB Interface.................................................................................................54

Connecting the Cash Drawer.............................................................................................................55

■ Connecting the AC Adapter............................................................................................. 57

■ Attaching the Power Switch Cover ................................................................................... 58

■ Setting the DIP Switches..................................................................................................... 59

Functions ...............................................................................................................................................59

Setting Procedure.................................................................................................................................61

■ Setting the Memory Switches............................................................................................ 62

Memory Switch 2 ..................................................................................................................................62

Memory Switch 8 ..................................................................................................................................62

Customize value ...................................................................................................................................63

Memory Switch Setup Mode...............................................................................................................64

■ Network Setting .................................................................................................................. 65

Confirming Network Setting ................................................................................................................67

Initializing the Network Setting ............................................................................................................68

■ Enabling PHP....................................................................................................................... 70

■ Enabling HTTPS Communication....................................................................................... 71

■ Settings for Server Direct Print ........................................................................................... 72

■ Settings for Connected Devices ....................................................................................... 73

■ Registering Web Contents................................................................................................. 75

Creating Web Contents ......................................................................................................................75

Specifications for when PHP is enabled.............................................................................................76

Verifying the integrity of Web contents with md5 files .....................................................................77

Certificate files ......................................................................................................................................77

Registering Web Contents...................................................................................................................78

■ Settings for Spooler............................................................................................................. 80

■ Settings for Print Forwarding .............................................................................................. 81

■ Settings for Device Data Notification ............................................................................... 82

Application Development Information...................................... 83

■ Controlling the Printer ........................................................................................................ 83

Epson ePOS SDK ...................................................................................................................................84

ePOS-Device XML.................................................................................................................................85

ePOS-Print XML......................................................................................................................................87

Server Direct Print .................................................................................................................................89

Device Data Notification.....................................................................................................................90

Web Server............................................................................................................................................91

Spooler and Print Forwarding..............................................................................................................92

■ Software and Manuals....................................................................................................... 95

How to Get Manuals and Software....................................................................................................96

■ EPSON TMNet WebConfig.................................................................................................. 97

Starting EPSON TMNet WebConfig..................................................................................................... 97

Help Screen Display ............................................................................................................................. 97

Version Screen Display ........................................................................................................................ 97

General Information ............................................................................................................................ 98

Information - Wired - TCP/IP................................................................................................................ 99

Information - Wireless - TCP/IP ............................................................................................................ 99

Information - Web Contents ............................................................................................................. 100

Information - Time .............................................................................................................................. 100

Web Service Settings - Device Admin - Printer ............................................................................... 101

Web Service Settings - Device Admin - Customer Display............................................................ 102

Web Service Settings - Device Admin - Key Input Device ............................................................ 103

Web Service Settings - Device Admin - Serial Communication Device...................................... 103

Web Service Settings - Device Admin - Search Printer.................................................................. 104

Web Service Settings - Spooler - Settings ........................................................................................ 104

Web Service Settings - Spooler - Print forwarding .......................................................................... 105

Web Service Settings - Web Contents - Update Settings .............................................................. 106

Web Service Settings - Server Access - Direct Print........................................................................ 107

Web Service Settings - Server Access - Status Notification ........................................................... 108

Web Service Settings - Server Access - Device Data Notification ............................................... 109

System Settings - Network - Wired .................................................................................................... 110

System Settings - Network - Wired - TCP/IP...................................................................................... 110

System Settings - Network - Wireless................................................................................................. 111

System Settings - Network - Wireless - TCP/IP .................................................................................. 112

System Settings - Network - Security - Server Authentication ....................................................... 112

System Settings - Network - Security - SSL ........................................................................................ 113

System Settings - Proxy - Proxy .......................................................................................................... 114

System Settings - Time - Time ............................................................................................................ 114

Admin Settings - Maintenance - Reset............................................................................................ 115

Admin Settings - Administrator Information - Administrator .......................................................... 115

Admin Settings - Administrator Information - Password ................................................................. 115

PHP settings......................................................................................................................................... 116

■ Status sheet....................................................................................................................... 117

■ Settings Confirmation Mode ........................................................................................... 123

Self-test Mode .................................................................................................................................... 123

Hexadecimal Dumping Mode ......................................................................................................... 124

■ Easy Setup......................................................................................................................... 125

■ Checking/Updating TM-i Firmware ................................................................................ 126

Checking the TM-i Firmware Version................................................................................................ 126

Updating TM-i Firmware .................................................................................................................... 126

Handling .....................................................................................127

■ Installing/Replacing the Ribbon Cassette ..................................................................... 127

■ Installing/Replacing the Roll Paper................................................................................ 131

■ Removing a Paper Jam................................................................................................... 134

■ Adjusting the Auto cutter blade ..................................................................................... 135

■ Cleaning the Printer Case ............................................................................................... 136

■ Preparing for Transport..................................................................................................... 136

Appendix.................................................................................... 137

■ Product Specifications..................................................................................................... 137

Software Specifications .....................................................................................................................139

Controllable Peripherals ....................................................................................................................140

Printing Specifications ........................................................................................................................141

Character Specifications...................................................................................................................142

Printable Area .....................................................................................................................................143

Paper Specifications ..........................................................................................................................146

Ribbon Specifications ........................................................................................................................147

Electrical Characteristics ...................................................................................................................147

Environmental Conditions..................................................................................................................148

External Dimensions and Mass ..........................................................................................................149

AC Adapter.........................................................................................................................................149

■ Option Specifications ...................................................................................................... 150

Wireless LAN Cable Set (OT-WL01)....................................................................................................150

Customer Display (DM-D110) ............................................................................................................150

■ Character Code Tables ................................................................................................... 150

Chapter 1 Product Overview

Product Overview

This chapter describes features of the product.

Features

TM-U220-i is a receipt printer which can print directly from a smart device application or Web

application.

This product supports ePOS-Device

peripherals or network compatible TM printers.

*1: ePOS-Device: Epson original technology to control TM printers or POS peripherals via a smart

device application or Web application. This technology is realized by ePOS-Device Service

running on the products.

and ePOS-Print *2 and are capable of controlling POS

*2: ePOS-Print: Epson original printing function t

systems supported by XML and Web services. This technology is realized by the ePOS-Print

Service running on the products.

hat has a high compatibility with a variety of

Functions

•Enables connection to peripherals (customer displays, barcode scanners, etc) via a USB or serial

interface.

•The Epson ePOS SDK is provided for iOS, Android and Windows application, and Web

application development.

The Epson ePOS SDK is a software development kit that integrates the ePOS-Print SDK and the

ePOS-Device SDK. It is recommended

SDK is migrated to the Epson ePOS SDK. For detail, refer to the Migration Guide included with

the Epson ePOS SDK.

• Uses the communication box

function to enable communications between applications. This

function allows for communications, etc. between tablet terminals. (ePOS-Device SDK,

ePOS-Device XML)

•Supports Server Direct Print that sends a request for print data from the product to the Web server

at regular

intervals.

•Since print data can be saved in the spooler, applications can be released from processing print

jobs regardless of the printer status.

•When a network printer is registered, print forwarding process can be realized. Also, if the printer

is not ready to print, you can print from another printer.

that application software developed with the ePOS-Device

•Device data notification function is realized, allowing for notifications to be sent from devices

such as barcode scanners to Web servers to trigger applications.

•Equipped with Web server that supports the scripting language "PHP" and database "SQLite3".

•Enables HTTPS communication.

•Supports TLS1.2. SSL3.0 is not supported.

*1: For more information on the communication box, see the Epson ePOS SDK User's Manual, and

the ePOS-Device XML User's Manual.

*2: TM-i firmware Ver. 4.3 or later.

*3: TM-i firmware Ver. 4.4 or later.

For information on how to use these functions. (U "Controlling the Printer" on page 83)

Product Configurations

Bundled items

•AC adapter (Model: PS-180)

•AC cable *

• Roll paper (for operation check)

•Ribbon cassette (Model: ERC-38)

•Start Here

•Manual CD

•Power switch cover

* May vary based on specifications and region.

Chapter 1 Product Overview

Options

• Roll paper near-end sensor (Factory option)

•Affixing tape for fixing the printer (Model: DF-10)

• Wall-hanging bracket (Model: WH-10)

•Power supply box (Model: OT-BX220)

•Wireless LAN cable set (Model: OT-WL01)

•Customer display (Model: DM-D110)

Part Names and Functions

Roll paper cover

Ribbon cassette cover

Control panel

Power switch cover

Cover open lever

Power switch

Power Switch

Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)

CAUTION

Power Switch Cover

Install the power switch cover that comes with the TM-U220-i onto the printer to prevent

inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of

the printer.

To ope r a te the power switch, insert an object with a pointed tip such as a ballpoint pen into the hole

on the power switch cover.

WARNING

Before turning on the product, be sure to check that the AC adapter is connected to the power supply.

After the product is turned on, it requires about 30 seconds until it is ready to print.

If an accident occurs with the power switch cover attached, unplug the power cord immediately.

Continued use of the printer may cause fire or electric shock.

Chapter 1 Product Overview

Catches (both sides)

Roll paper cover / Cover open lever

When setting or replacing the roll paper, use the cover open lever to open the roll paper cover.

Pull the cover open lever to open the roll paper cover.

Do not open the roll paper cover during printing or while the autocutter is operating.

Ribbon cassette cover

When installing or replacing the ribbon cassette, open the ribbon cassette cover by lifting up the

catches on both sides of the cover.

Put your fingers under the catches on both sides and lift the ribbon cassette cover in the direction of

the arrow to open it.

Control Panel

POWER LED

ERROR LED

PAP E R OU T L ED

FEED button

Name Status Description

POWER LED On Power is being supplied.

Off Power is not being supplied.

ERROR LED Off Normal operation (online)

On  Immediately after the power is turned on or immediately after a reset

(offline). Automatically goes off after a while to indicate that the printer is ready.

 The end of the roll paper is detected, and when printing has stopped

(offline). If this happens, replace the roll paper.

Flashing An error has occurred (U

PAPER OUT LED Off There is a sufficient amount of roll paper remaining.

On There is little or no roll paper remaining.

Flashing A self-test printing standby state and macro execution standby state

FEED button Pressing this button once feeds the roll paper by one line. Holding this button down

feeds the roll paper continuously.

"Error Status" on page 22)

Interfaces

Serial port

Ethernet port

microSD card slot

DC-in connector

USB host ports

USB device port

Drawer kick connector

Name Description

Drawer kick connector Connects a cash drawer.

Chapter 1 Product Overview

Ethernet port Connect the LAN cable here to connect to the network.

USB host port (Type A) Connects peripherals via a USB interface.

USB device port (Type B) Connects a computer.

DC-In connector Connects a AC adapter.

microSD card slot Used when using the PHP function.

Serial port Connects a serial communication device.

 When connecting USB interface devices, make sure to check the devices or manuals,

etc. for current consumption. The total value should be 600 mA or less. Never use

CAUTION

devices that provide no information on current consumption.

 When connecting the USB cables, pass the cables through the cable band to prevent

them from coming off.

 Make sure that the protective cover is securely fit into place while the product is oper-

ating.

 For Ethernet ports, make sure that the outdoor aerial LAN cables are connected

through a surge protector. Failure to do so may lead to device error resulting from indirect lightning.

DIP switch

Turn both DIP switches SW-1 and SW-2 of the intelligent I/F board OFF.

OFF

O N

Chapter 1 Product Overview

Status LED

Push button

Status LED

With the status LED on the rear of the product, you can check the interface board status.

LED Description

On (Green) Operating normally.

On (Orange) Starting up.

If the status LED is on in orange even after 30 seconds have passed since the printer is turned on, repair is required.

Off Power is not turned on.

If the status LED is off even if the printer is turned on, repair is required.

Push Button

Press the push button with a thin object such as a tweezers.

The push button has the following functions:

•Status sheet printing:

Make sure the product is turned on, press the push button for approximately 3 seconds. When you

release the button, a status sheet on which ne

(U "Confirming with a status sheet" on page 67.)

twork parameters are printed will be ejected.

•Initialization:

Make sure the product is turned on, press the push button for approximately 10 seconds. When

you release the button, network setting (Wired LAN/ Wireless LAN) will be initialized.

"Initializing the Network Setting" on page 68.)

To print a status sheet, release the push button within 10 seconds. If the button is kept down for 10 seconds or more, the network setting will be initialized.

 Press the push button after the status LED color has changed from orange to green. After

the printer is turned on, it takes about 20 to 30 seconds until the status LED color changes to green.

 Even if the button is pressed while the status LED is on in orange, the button will not operate.

Wired LAN Status LED

LED (Green)

LED (Yellow)

LED (Green)

With the Wired LAN Status LED on the rear of the product, you can check the communication status

of the product.

LED Status Description

Green On Link established

Flashing Transmitting/receiving data

Off Link not established

Yellow On 100BASE-TX

Off 10BASE-T

Wireless LAN cable set (optional) LED

With the LED on the wireless LAN unit, you can check the communication status of the product.

LED Description

Off The wireless LAN unit is not connected to the product. Or the product power is OFF.

Flashing This wireless LAN unit is connected to the product and is in operation.

Flashing rapidly

This wireless LAN unit is connected to the product and is in operation. This unit is communicating on a network.

Chapter 1 Product Overview

Online and Offline

Online

When no events to go offline have occurred, the printer is online and ready for normal printing.

Offline

The printer automatically goes offline under the following conditions:

•During power on (including resetting with the interface) until the printer is ready

•During the self-test

•When the roll paper cover is open.

•When the ribbon cassette cover is open.

•While roll paper is fed using the FEED button.

•When printing stops due to end of paper. (When the roll paper end sensor detects the end of paper

or the printer is set so that printing stops upon detection of roll paper near-end.)

• Macro execution standby state

•When an error has occurred

Error Status

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

There are three possible error types: automatically recoverable errors, recoverable errors, and

unrecoverable errors. Check the error LED flash code.

When connection to peripherals fails, check the status LEDs at the lower rear of the product.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They can be recovered

easily, as described below.

Error Error description Error LED flash code Recovery measure

Roll paper cover open error (when recoverable

The roll paper cover was opened during printing.

Recovers automatically when the roll paper cover is closed.

error is selected) (*1)

Print head temperature error(*2)

A high temperature outside the head drive operating range

Recovers automatically when the print head cools.

was detected.

(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the cover open status) is off, the error has

not occurred but there is a “paper end error” instead. If MSW 8-8 is off, this error is handled as an automatically recoverable error.

(* 2) Print head temperature error is not abnormal.

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by turning

the power on again after eliminating the cause of the error.

Error Error description Error LED flash code Recovery measure

Paper roll cover open error (*1)

The roll paper cover is

opened when printing.

Recovers by error recovery command with the cover closed

Autocutter error Autocutter does not

work correctly.

Remove the jammed paper or foreign matter in the printer, close the roll paper cover, and then turn the power on to recover.

Home position detection error (This is “Mechanical

The home position cannot be detected due to a paper jam

Recovers by error recovery command

error“)

(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open status) is OFF, the

error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this error is handled as a recoverable error.

Chapter 1 Product Overview

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

LED ON

LED OFF

Approx. 160 ms

Approx. 2560 ms

Unrecoverable Errors

If the same error occurs again even after turning the power back on, contact your dealer or a Epson

service center.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error Error description Error LED flash code

Memory R/W error After R/W checking, the printer does not

work correctly.

High voltage error The power supply voltage is extremely high.

Low voltage error The power supply voltage is extremely low.

CPU execution error The CPU is executing an incorrect address.

Internal circuit

Internal circuits are not connected correctly.

connection error

Chapter 2 Setup

Setup

This chapter describes the installation and setup procedure of the product and peripherals required

to use the product.

Yo u can utilize "Easy Setup", which en ables settings to the TM-i to be made in a simple manner using

a USB memory that contains a file of EPSON TMNet WebConfig setting values.

For detail, refer the “TM-i series Easy Setup Guide”.

Flow of Setup

The setting items are different depending on the system to be used. Check the items by referring to

"Controlling the Printer" on page 83.

•Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML (U

•Server Direct Print (U page 27)

•Device Data Notification (U page 28)

•Using This Product as a Web Server (U

This chapter consists of the following sections along with the setup flow of the product and

peripherals.

In this setup flow, necessary items are in a frame with a solid line. Optional items are explained in an frame with a dotted line.

page 29)

page 26)

Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Enabling HTTPS Communication ( page 71)

Settings for Connected Devices ( page 73)

Settings for Spooler ( page 80)

Settings for Print Forwarding ( page 81)

Server Direct Print

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Chapter 2 Setup

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Settings for Server Direct Print ( page 72)

Settings for Connected Devices ( page 73)

Settings for Spooler ( page 80)

Settings for Print Forwarding ( page 81)

Device Data Notification

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Settings for Connected Devices ( page 73)

Settings for Device Data Notification ( page 82)

Using This Product as a Web Server

Settings for Printer

Installing the Product ( page 30)

Changing the Paper Width ( page 43)

Adjusting the Paper Roll Near-End Sensor ( page 46)

Installing the microSD Card ( page 49)

Connecting the Product to the Network ( page 50)

Connecting the Peripherals ( page 53)

Chapter 2 Setup

Connecting the AC Adapter ( page 57)

Attaching the Power Switch Cover ( page 58)

Setting the DIP Switches ( page 59)

Setting the Memory Switches ( page 62)

Settings for EPSON TMNet WebConfig

Network Setting ( page 65)

Enabling HTTPS Communication ( page 71)

Enabling PHP ( page 70)

Registering Web Contents ( page 75)

Installing the Product

Horizontal Installation Hanging Installation

Yo u can install the printer horizontally on a flat surface (with the paper exit on top). Also, you can

hang it on a wall using the included accessories.

 Take measures to prevent the printer from moving by vibration during paper cutting and

when using a drawer. Affixing tape (Model: DF-10) is provided as an option.

 Do not place the printer in dusty locations.  Do not knock or strike the printer. This may cause defective print.  Do not catch cables or foreign matter under the printer.

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