Epson TM-H6000V User Manual

User's Manual

Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

M00110300 EN

English

Before Use

This manual provides information describing basic operations of the TM-H6000V to operators to enable safe and correct use of the printer.

Please read this manual carefully before using this product. For details about the functions and operation procedure of this product and software, refer to Technical Reference Guide.

Applicable Models and Features

This manual applies to the following models of the TM-H6000V. If your printer is equipped with a MICR reader (factory installed option), the printer can read MICR characters.

❏ Standard model: Can print on the face of roll/slip paper.

Models with endorsement printers (factory installed option) can print also on the back of slip paper.

❏ Validation model: Can print on the face of roll/slip/validation paper.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

!WARNING:

Handling the product improperly by ignoring this symbol can lead to death or serious injury.

!CAUTION:

Handling the product improperly by ignoring this symbol can lead to injury and property damage.

Notes:

Indicates supplementary notes and other useful information.

Safety Precautions

!WARNING:

❏

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may cause a fire. Immediately unplug the equipment and contact qualified service personnel.

❏

Never attempt to repair this product yourself. Improper repair work can be dangerous.

❏

Never disassemble or modify this product. Tampering with this product may cause injury or a fire.

❏

Do not use this product with any voltage other than the specified one. Doing so may cause a fire or electric shock.

❏

For the power cable, use either the included one or a designated one that meets the relevant safety standards of the area where you plan to use it.

❏

Do not connect cables in ways other than those described in this manual. Different connections may cause equipment damage and burning.

❏

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may cause a fire.

❏

If water or other liquid spills into this equipment, unplug the AC cable immediately, and contact qualified service personnel. Continued usage may cause a fire.

English

❏

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause a fire.

!CAUTION:

❏

Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

❏

Do not use in locations subject to high humidity or dust levels. Excessive humidity or dust may cause equipment damage or fire.

❏

Do not place heavy objects on top of this product. Never stand or lean on this product. The product may fall or collapse, causing breakage and possible injury.

❏

Take care not to injure your fingers on the manual cutter:

• When you remove printed paper.

• When you perform other operations, such as loading/replacing roll paper.

❏

To ensure safety, unplug this product before leaving it unused for an extended period.

❏

Do not put your hand inside this product or touch the white flat cable during printing.

❏

Make sure cords and foreign objects are not caught in the printer.

❏

Do not connect a telephone line to the drawer kick connector or the display module connector; doing so may damage the printer and the telephone line.

❏

Do not connect a LAN cable to the DM-D connector; doing so may damage the connected device.

❏

Do not open the covers during printing or autocutting.

❏

To prevent a paper jam, do not prevent paper from being ejected from the paper exit, and do not pull the paper being ejected.

❏

Use the product under the environmental conditions specified in the manual. (

"Specifications" on page 31)

Caution Labels

The caution labels on the product indicate the following precautions.

!K CAUTION:

Do not touch the thermal head because it can be very hot after printing.

CAUTION:

Do not touch the cables in the product. Doing so can cause product malfunctions.

English

Part Names and Functions

1 NFC tag

A mark is printed here to indicate the position of the NFC tag. To establish communication with an NFC device, bring the device close to this mark. For details on functions that use the NFC tag, refer to the Technical Reference Guide.

2 Roll paper cover

Open this cover to install/replace the roll paper.

3 Receipt unit

Open this unit to install/replace the ribbon cartridge for endorsement printing.

4 Front cover

Open this cover to install/replace the ribbon cartridge for slip/validation printing.

5 Power switch

Use this switch to turn the printer on or off.

6 Manual cutter

Use this cutter when you cut the roll paper manually.

7 Connector cover

Use this cover to hide and protect rear connectors and cables.

English

Control Panel

1 $ (Power) LED

On when the printer is on.

2 ! Error LED

The 3 LEDs indicate an error status. (

3 Paper LED

On when the roll paper is near its end.

4 Slip LED

On when the printer is in slip paper mode. Off when the printer is in roll paper mode. Flashes when the printer is waiting for slip paper to be inserted/removed.

5 Feed button

This button feeds paper.

6 Release button

This button releases the retained paper.

"Error LEDs are on or flashing" on page 27)

English

Connectors

5678

All connectors are located on the lower rear of the printer.

1 Serial interface connector

For connecting a serial cable for connecting to a computer.

2 USB Plus Power connector

For connecting a USB Plus Power cable for connecting to a computer.

3 DM-D connector

For connecting the customer display.

4 Drawer kick connector

For connecting a modular cable for the cash drawer.

5 USB connector

For connecting an Epson certified unit.

6 Ethernet connector

For connecting a LAN cable.

7 Power supply connector

For connecting the power cable.

8 USB connector (type-B)

For connecting a USB cable for connecting to a computer.

English

Setup

To set up the printer, follow the steps below.

1. Removing the protective materials and tape (

2. Connecting the cables (

3. Attaching the connector cover (

4. Installing the ribbon cartridge (

5. Installing the roll paper (

6. Test printing (

7. Attaching the power switch cover (

8. Applying the LED information label (

"Connecting the Cables" on page 9)

"Attaching and Removing the Connector Cover" on page 11)

"Installing and Replacing the Ribbon Cartridge" on page 12)

"Installing the Roll Paper" on page 17)

"Test Printing" on page 19)

"Removing the Protective Materials and Tape" on page 8

"Attaching the Power Switch Cover" on page 19)

"Applying the LED Information Label" on page 20)

QNotes:

❏

When using the printer, be sure to install roll paper.

❏

For models with the MICR reader, do not place the printer near any magnetic fields to avoid decreasing the MICR recognition rate. In particular, when you install the printer near a CRT display device, check the recognition rate of the MICR reader.

)

English

Removing the Protective Materials and Tape

Protective materials and tape are applied for protection against impacts during transportation. Remove all of them, from A to L.

To remove protective material L, you must open the receipt unit.

English

Connecting the Cables

Locking wire saddle

! CAUTION:

When using USB Plus Power interface, be careful of the following points. The printer may malfunction.

❏

Do not connect an AC adapter.

❏

Do not remove or insert the USB Plus Power cable while the printer is still on.

Notes:

Available interfaces vary depending on the printer model.

1. Make sure the power switch is off.

2. Connect each interface cable to the printer. When using the USB interface, fix the USB cable with the locking wire saddle to prevent the USB cable from coming off.

3. Connect the interface cable to the computer.

4. Connect the AC cable connector to the AC port of the AC adapter.

English

5. Connect the DC cable to the printer.

6. Insert the AC cable plug into a power outlet.

7. Set the AC adapter so that its label side is facing down.

+ 22 hidden pages