Epson TM-H6000IV Technical Reference Guide

Technical Reference Guide
Product Overview
Describes features and general specifications for the product.
Setup
Describes setup and installation of the product and peripherals.
Application Development Information
Describes how to control the printer and necessary information when you develop applications.
Handling
Describes how to handle the product.
Replacement of the TM-H6000III
Describes precautions for replacement.
Appendix
Describes interfaces, connectors, and character code tables.
Rev. A
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corpora­tion assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
Trademarks
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
ESC/POS® Command System
EPSON ESC/POS is a proprietary POS printer command system that includes patented or patent­pending commands. ESC/POS is compatible with all types of EPSON POS printers and displays (excluding the TM-C100 printer).
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
CAUTION
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
3

Warnings

WARNING
To avoid risk of electric shock, do not set up this product or handle cables during a thunderstorm
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.Do not place any heavy object on top of the cable.Avoid excessive bending, twisting, and pulling.Do not place the cable near heating equipment.Check that the plug is clean before plugging it in.Be sure to push the plug all the way in.
Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
• Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.
If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch.
Using this product with the cover open may cause fire or electric shock.
Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
4

Cautions

Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
CAUTION
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter:When you remove printed paper.When you perform other operations, such as loading/replacing roll paper.
Do not open the roll paper cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
To ensure safety, unplug this product before leaving it unused for an extended period.

Restriction of Use

When this product is used for applications requiring high reliability/safety, s uch as
transportation devices related to aviation, rail, marine, automotive; disaster prevention devices;
various safety devices; or functional/precision devices, et
c., you should use this product only
after giving consideration to including fail-safes and redundancies into your design to maintain
safety and total system reliability. Be cause this product was not intended for use in appl
ications
requiring extremely high reliability/safety, s uch as aerospace equipment, main communication
equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evalua
tion.
5

About this Manual

Aim of the Manual

This manual was created to provide information on the development, design, and installation of
POS systems and the development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Appendix
Product Overview
Setup
Application Development Information
Handling
Replacement of the TM-H6000III
Specifications of Interfaces and Connectors
Character Code Tables
6

Contents

For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
Cautions.................................................................................................................................................. 5
Restriction of Use ..................................................................................................................5
About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
Product Overview ........................................................................11
Features...............................................................................................................................11
Product Configurations ......................................................................................................13
Interfaces.............................................................................................................................................. 13
Colors .................................................................................................................................................... 13
Accessories........................................................................................................................................... 14
Part Names and Functions.................................................................................................15
Power Switch ........................................................................................................................................ 15
Power Switch Cover............................................................................................................................. 15
Control Panel ....................................................................................................................................... 16
Offline .................................................................................................................................................... 17
Connectors........................................................................................................................................... 18
Error Status...........................................................................................................................19
Automatically Recoverable Errors ..................................................................................................... 19
Recoverable Errors............................................................................................................................... 19
Unrecoverable Errors ........................................................................................................................... 20
NV Memory (Non-Volatile Memory) ................................................................................22
NV Graphics Memory.......................................................................................................................... 22
User NV Memory .................................................................................................................................. 22
Memory Switches................................................................................................................................. 23
R/E (Receipt Enhancement) .............................................................................................................. 23
User-defined Page ............................................................................................................................... 23
Maintenance Counter ........................................................................................................................ 23
Product Specifications .......................................................................................................24
Printing Specifications ......................................................................................................................... 25
Character Specifications.................................................................................................................... 27
Paper Specifications............................................................................................................................ 28
Printable Area ...................................................................................................................................... 31
Printing and Cutting Positions............................................................................................................. 33
Ribbon Cassette .................................................................................................................................. 33
MICR Reader (Factory-Installed Option) ..........................................................................................34
Electrical Characteristics .................................................................................................................... 35
7
Reliability ............................................................................................................................................... 36
Environmental Conditions ...................................................................................................................37
External Dimensions and Mass ............................................................................................................38
Option Specifications ........................................................................................................ 39
Power Supply Unit (PS-180) ..................................................................................................................39
Setup .............................................................................................41
Flow of Setup....................................................................................................................... 41
Installing the Printer............................................................................................................ 42
Important Notes ...................................................................................................................................42
Adjusting the Paper Roll Near-End (NE) Sensor ............................................................... 43
Changing the Paper Width................................................................................................ 44
Setting the DIP Switches..................................................................................................... 45
Setting Procedure................................................................................................................................. 45
For Serial Interface................................................................................................................................ 46
For Parallel Interface ............................................................................................................................ 48
For Built-in USB Interface ......................................................................................................................49
For Ethernet/Wireless LAN Interface...................................................................................................50
Selecting the Print Density (DIP Switches 2-3/2-4)............................................................................. 51
Selecting the BUSY Status ....................................................................................................................52
Connecting the Printer to the Host Computer................................................................. 53
For Serial Interface................................................................................................................................ 53
For Parallel Interface ............................................................................................................................ 56
For USB Interface................................................................................................................................... 57
For Ethernet Interface ..........................................................................................................................59
For Wireless LAN Interface ...................................................................................................................61
Connecting the Power Supply Unit (PS-180) .................................................................... 62
Connecting the Power Supply Unit ....................................................................................................62
Attaching the Connector Cover ....................................................................................... 64
Setting the Memory Switches/Receipt Enhancement.................................................... 65
Functions ............................................................................................................................................... 66
Connecting the Cash Drawer ........................................................................................... 71
Connecting the Drawer Kick-out Cable............................................................................................71
Application Development Information......................................73
How to Control the Printer.................................................................................................. 73
Selecting a Driver .................................................................................................................................73
ESC/POS Commands ...........................................................................................................................74
8
Software and Manuals .......................................................................................................83
How to Get Drivers, Manuals, and the Utility ....................................................................................83
Printer Drivers ........................................................................................................................................ 83
Utilities.................................................................................................................................................... 85
Setting/Checking Modes...................................................................................................86
Self-test Mode ...................................................................................................................................... 86
Hexadecimal Dumping Mode ........................................................................................................... 89
NV Graphics Print Mode ..................................................................................................................... 90
Receipt Enhancement Information Print Mode............................................................................... 92
Memory Switch Setting Mode............................................................................................................ 93
Handling .......................................................................................95
Usage Precautions..............................................................................................................95
Installing and Replacing the Ribbon Cartridge...............................................................95
Installing and Replacing the Ribbon Cartridge for E/P ................................................................... 97
Installing and Replacing Paper.........................................................................................99
Inserting Slip Paper .............................................................................................................................. 99
Inserting Validation Paper (For Validation Models)........................................................................ 101
Installing and Replacing Roll Paper................................................................................................. 102
Removing Jammed Paper ...............................................................................................104
Removing Jammed Slip Paper......................................................................................................... 104
Removing Jammed Roll Paper ........................................................................................................ 105
Cleaning the Printer..........................................................................................................106
Cleaning the Printer Case ................................................................................................................ 106
Cleaning the Thermal Head ............................................................................................................. 106
Cleaning the MICR Head (For Models with the MICR Reader).................................................... 107
Preparing for Transport .....................................................................................................108
Replacement of the TM-H6000III ..............................................109
Compatibility ....................................................................................................................109
Printing ................................................................................................................................................ 109
Printable Area .................................................................................................................................... 109
Cutting Method ................................................................................................................................. 109
Receive Buffer .................................................................................................................................... 109
Memory Capacity............................................................................................................................. 110
Electrical Characteristics .................................................................................................................. 110
DIP Switches ....................................................................................................................................... 110
Printer Status ....................................................................................................................................... 110
Logo Registration ............................................................................................................................... 110
Driver Compatibility........................................................................................................................... 111
Two-Color Printing .............................................................................................................................. 111
9
Ink Ribbon Cartridge..........................................................................................................................111
Overall Dimensions .............................................................................................................................112
Additional Functions and Functional Improvements.................................................... 113
Print Speed..........................................................................................................................................113
Receipt Print Density ..........................................................................................................................113
Slip Paper.............................................................................................................................................114
Bar codes ............................................................................................................................................114
Tone......................................................................................................................................................114
Interface..............................................................................................................................................114
Connection of Customer Display .....................................................................................................115
Customized Value .............................................................................................................................. 115
R/E Information Printing Mode ..........................................................................................................115
Memory Switch Setting Mode .......................................................................................................... 116
Maintenance Counter....................................................................................................................... 116
Power Supply Unit Capacity .............................................................................................................116
USB Low Power Consumption Mode ................................................................................................ 116
Appendix....................................................................................117
Specifications of Interfaces and Connectors................................................................ 117
RS-232 Serial Interface........................................................................................................................117
IEEE 1284 Parallel Interface ................................................................................................................120
USB (Universal Serial Bus) Interface................................................................................................... 123
Character Code Tables ................................................................................................... 124
Common to All Pages........................................................................................................................124
Page 0 [PC437: USA, Standard Europe]...........................................................................................125
Page 1 (Katakana).............................................................................................................................126
Page 2 (PC850: Multilingual) .............................................................................................................127
Page 3 (PC860: Portuguese) .............................................................................................................128
Page 4 (PC863: Canadian-French).................................................................................................. 129
Page 5 (PC865: Nordic) .....................................................................................................................130
Page 16 (WPC1252) ...........................................................................................................................131
Page 17 (PC866: Cyrillic #2) .............................................................................................................. 132
Page 18 (PC852: Latin2) ....................................................................................................................133
Page 19 (PC858: Euro) ..........................................................................................................
Page 254 (User-Defined Page)..........................................................................................................135
Page 255 (User-Defined Page)..........................................................................................................136
International Character Sets .............................................................................................................137
............. 134
10
Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-H6000IV is a high-end POS printer that can print on both slip paper (checks) and roll
paper (receipts).
The features are as follows:
Slip printing
•An optional Magnetic Ink Character Recognition (MICR) reader and an optional endorsement
printer (E/P) enable the printer to perform consecutive reading of MICR characters,
endorsement printing, and front printing, in a single pass of a check.
•High throughput using bidirectional minimum distance printing.
•A mecha
•Opening the front carriage unit makes removing jammed paper easy.
•The validation model printer can print an 8-line validation.
nical form stopper gives stability to slip paper.
Receipt printing
•High-speed printing enables issuing of batch receipts.
•Graphics are also printed with high-speed printing.
•Multi-tone graphics printing is possible.
•Bar code and two-dimensional symbol printing is possible.
•Easy drop-in paper loading.
•An autocutter is standard equipment.
1
• Paper-saving function is suppor
ted.
Software
•Command protocol is based on the ESC/POS Proprietary Command System.
• OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
•Automatic Status Back (ASB) function that automatically transmits changes in the printer
status is supported.
•A maintenance counter function is supported.
11
Interfaces
•Various interface boards (EPSON UB series) can be used.
•A built-in USB interface is also available for serial/parallel interface models.
Environment
ENERGY STAR qualified. (Some configurations may be exempted, depending on their
components.)
Others
•Small footprint and simple design.
•Direct connection of EPSON customer display series (DM-D) is possible.
12
Chapter 1 Product Overview

Product Configurations

There are two models of the TM-H6000IV: a standard model that can perform slip printing and
receipt printing and a validation model that can also perform validation printing.
An optional MICR reader that can read magnetic ink characters is available for both of the
models. Also, an endorsement printer (E/P) that can print on the back of checks i
the standard model.
Validation MICR reader E/P
s available for
Standard models Not equipped
Validation models Equipped

Interfaces

Interface board (UB): Serial/Parallel/USB/ Ethernet/Wireless LAN
•Serial UB + built-in USB interface model
• Parallel UB + built-in USB interface model
•USB interface model
•Ethernet interface model
•Wireless LAN interface model
Equipped/
Not equipped
Equipped/
Not equipped
Equipped/
Not equipped
Not equipped
Built-in USB interface
(Only for serial/parallel interface models)
1

Colors

•ECW (Epson Cool White)
•EDG (Epson Dark Gray)
13

Accessories

Included
• Thermal roll paper (for operation check)
•Ink ribbon cartridge (Model: ERC-32, ERC-43*1)
•Power switch cover
•Connector cover
• User’s manual
• Warranty certificate*
*1: Only for the model with the endorsement printer.
*2: May not be included, depending on the model.
2
Options
•AC adapter (Model: PS-180)
• AC cable (Model: AC-170)
•Interface boards (UB series)
•EPSON customer display series (DM-D)
•Paper guide for 58 mm width paper (Model: PG-58II)
For Energy Star-compatible models, use only the AC adapter that came with the printer.
14

Part Names and Functions

Chapter 1 Product Overview
Roll paper cover
Receipt unit
Manual cutter
Front cover

Power switch

Power Switch
Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)
Control panel
1
Before turning the printer off, it is recommended that you send a power-off command to the printer. If you use the power-off sequence, the latest maintenance counter values are saved. (Maintenance counter values are usually saved every two minutes.) For detailed information about ESC/POS commands, see the ESC/POS Application Programming Guide.

Power Switch Cover

Install the power switch cover included with the printer to prevent
inadvertent changing of the power switch, to prevent tampering,
and to improve the appearance of the printer.
To reset the printer when the power switch cover is installed,
insert a long, thin object (such as the end of a paper clip) into the
hole in the power switch cover and press the power switch.
If an accident occurs with the power switch cover attached, unplug the power cord immediately.
WARNING
Continued use of the printer may cause fire or shock.
15

Control Panel

Power LED (Green)
•Lights when the power supply is on.
•Goes out when the power supply is turned off.
Error LED (Orange)
(Power) LED
Error LED
Paper LED
Slip LED
Feed button
Release button
Lights or flashes when the printer is offline.
•Lights after the power is turned on or after a reset (offline). Automatically goes out when the
printer is ready.
•Lights when the end of the roll paper is detected and printing has stopped (offline). If this
happens, replace the roll paper.
•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 19.)
•Goes out during regular operation (online).
Paper LED (Orange)
•Lights when roll paper is running low or is out.
•Off when there is a sufficient amount of roll paper remaining.
•Flashes when a self-test is in progress or during a macro execution standby state.
Slip LED (Green)
•Lights during printing on slip paper.
•Flashes during slip insertion waiting and slip removal waiting.
•Goes out 2 seconds after slip removal.
16
Chapter 1 Product Overview
Feed button
Pressing this button once feeds paper by one line. Holding this button down feeds paper
continuously.
Release button
Pressing this button releases inserted slip paper.
Enabling/disabling of the Feed and Release buttons can be selected by a command. If the command is set to disable these buttons, they do not function.

Offline

The printer automatically goes offline under the following conditions:
•During power on (including resetting with the interface) until the printer is ready
•During the self-test
•While roll paper is fed using the Feed button
•When the printer stops printing due to a paper-end (if an empty paper supply
the roll paper end sensor or if the driver has been set to stop printing when a roll paper near-
end is detected)
•During a macro execution standby state
•When a temporary abnormality occurs in the power supply voltage
•When an error has occurred
is detected by
1
17

Connectors

All cables are connected to the connector panel on the lower rear of the printer.
Serial
Interface
Ethernet
Parallel
Customer display
Drawer kick-out
Power supply
USB interface
•Interface connector: Connects the printer with the host computer interface.
The interface type differs depending on the model.
•Customer display connector: Connects the customer display (DM-D series).
• Drawer kick-out connector: Connect
s the cash drawer.
•Power supply connector: Connects the power supply unit.
•USB interface connector: Connects the printer with the host computer via the USB
interface. Only the serial/parallel interface models have this
built-in USB interface as a standard feature.
For details on how to connect the interface connector, power supply connector, and drawer kick-out connector, see "Connecting the Printer to the Host Computer" on page 53,
"Connecting the Power Supply Unit (PS-180)" on page 62, and "Connecting the Cash Drawer" on page 71.
18
Chapter 1 Product Overview

Error Status

When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.
There are three possible error types: automatically recoverable errors, recoverable errors, and
unrecoverable errors.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They c a n be
recovered easily, as described below.
Error LED flash code
Error Error description
Approx. 320 ms
Recovery measure
1
Print head temperature error
A high temperature outside the head drive operating range was detected.
Recovers automatically when the print head cools.

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by
turning the power off and then on again or sending an error recovery command from the driver
after eliminating the cause of the error.
Error LED flash code
Error Error description
Autocutter error Autocutter does not
work correctly.
Approx. 320 ms
5,120 ms
Recovery measure
Remove the jammed paper or foreign matter in the printer, close the roll paper cover, send the error recovery command, or turn the power off and on to recover.
19
Error Error description
Error LED flash code
Approx. 320 ms
Recovery measure
Carriage detection error in front slip printing
Carriage detection error in endorsement printing
Slip ejection error
Mechanical operation error
Roll paper cover open error
Receipt unit open error*
The carriage is malfunctioning due to a paper jam.
The carriage is malfunctioning due to a paper jam.
The slip is not ejected after feeding a specified amount of paper, or the slip eject sensor does not detect paper.
The position of the platen/roller open and close mechanism cannot be detected.
The roll paper cover or receipt unit was opened during printing on roll paper.
The receipt unit was opened during printing.
Remove the jammed paper or foreign matter in the printer, send the error recovery command, or turn the power off and on to recover.
Send the error recovery command or turn the power off and on to recover.
Close the roll paper cover, and then send the error recovery command or turn the power off and on to recover.
*: Occurs only when memory switch 8-8 is set to ON.
The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs.

Unrecoverable Errors

Printing is no longer possible when unrecoverable errors occur. The printer must be repaired.
Turn off the power immediately when unrecoverable errors occur.
CAUTION
20
Error Error description
Chapter 1 Product Overview
Error LED flash code
Approx. 320 ms
R/W error in memory or gate array
High voltage error The power supply voltage is extremely
Low voltage error The power supply voltage is extremely low.
CPU execution error The CPU is executing an incorrect address.
Interface board error* The interface board is not connected or is
Circuit error A circuit error is detected.
*: This error occurs when the interface board is not connected, DIP switch 2-2 is set to On, and the interface mode is set to UB/built-in USB automatic selection or fixed to UB with the customized value.
After R/W checking, the printer does not work correctly.
high.
malfunctioning.
1
21

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory
contains the following memory areas for the user:
•NV graphics memory
• User NV memory
•Memory switches
•Receipt Enhancement (R/E)
•User-defined page
•Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day.

NV Graphics Memory

Graphics, such as shop logos to be printed on receipts, can be stored. Even with a serial interface
model whose communication speed is low, high speed graphic printing is possible.
Use the TM-H6000IV Utility to register graphics. You can also print and confirm the registered
graphics in the TM-H6000IV Utility or NV graphics memory pr
For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User’s Manual.
For information about how to use the NV graphics memory print mode, see "NV
Graphics Print Mode" on page 90.
int mode.

User NV Memory

Yo u can store and read text data for multiple purposes, such as for storing a note including
customizing or maintenance information of the printer.
Use ESC/POS commands to store and read the text data.
For information about ESC/POS commands, see the ESC/POS Application Programming Guide.
22
Chapter 1 Product Overview

Memory Switches

With the memory switches, which are software switches for the printer, you can configure
various settings of the printer.
For information about the memory switches, see "Setting the Memory Switches/Receipt
Enhancement" on page 65.

R/E (Receipt Enhancement)

Graphics, such as shop logos, can be printed on top or bottom of receipts by setting R/E.
For information about R/E, see "Setting the Memory Switches/Receipt Enhancement" on page
65.

User-defined Page

1
Yo u can store character data in the user-defined page (character code table: pages 254 and 255) so
that you can also print characters not resident in the printer.

Maintenance Counter

With this function, printer information, such as the number of lines printed, the number of MICR
readings, the number of autocuts, and printer operation time after the printer starts working, is
automatically stored in NV memory. You can read or reset the information with the TM-H6000IV
y, the Status API of the APD, or OPOS ADK to use it for periodical checks or part
Utilit
replacement.
23

Product Specifications

Printing method
Cutting method Partial cut (cutting with one point in left edge left uncut)
MICR reader (factory option) Magnetic bias
Interfaces Serial (RS-232), Parallel (IEEE 1284),USB (2.0 Full-speed),
Buffers Receive buffer 4 KB/45 bytes (selectable using DIP switch 1-2)
Bar code/two-dimensional symbol printing
Receipt Thermal line printing
Slip/Endorsement 9-pin serial impact dot matrix
Ethernet (10BASE-T/100BASE-TX), Wireless LAN (IEEE 802.11b)
Download buffer For receipt: 12 KB
For slip: Approx. 3 KB
Macro buffer 2 KB
NV graphics data 384 KB (initial setting)
Download graphics memory
User NV memory 1 KB (initial setting)
208 KB
UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13), CODE 39, ITF, CODABAR, CODE 93, CODE 128, GS1-128, GS1 DataBar Omnidirectional, GS1 DataBar Truncated, GS1 DataBar Stacked, GS1 DataBar Stacked Omnidirectional, GS1 DataBar Limited, GS1 DataBar Expanded, GS1 DataBar Expanded Stacked, PDF417, QR CODE, MaxiCode, Composite Symbology
Ink ribbon cartridge Slip: ERC-32
Endorsement: ERC-43
Supplied voltage DC 24 V ± 7%
Overall dimensions (H × W × D) 181 × 160 × 278 mm {7.13 × 6.30 × 10.94"}
Weight (mass)* Approx. 4.4 kg {9.70 lb}
*: For the standard model (with MICR reader and E/P)
24
Chapter 1 Product Overview

Printing Specifications

Slip printing
Printing method Serial impact dot matrix
Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"}
Printing direction Bidirectional, minimum distance printing
Printing speed Front* Approx. 5.7 lps (printing 40 columns per line with 17.8 cpi)
Endorsement Approx. 4.0 lps (printing 40 columns per line with 21.2 cpi)
Characters per line Front Font A (initial setting): 45
Font B: 60
Kanji: 30
Endorsement Font A: 25
Font B: 33
Endorsement font (initial setting): 40
Character dot spacing
lps: lines per second
cpi: characters per inch
*: when the head energizing time is set to normal mode.
Front Font A (initial setting): 1 dot
Font B: 2 half dots
Kanji: 2 half dots
Endorsement Font A: 1 dot
Font B: 2 half dots
Endorsement font (initial setting): 1 dot
Printing speed may be slower, depending on such items as the data transmission speed.
1
25
Receipt printing
80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing
Printing method Thermal line printing
Dot density 180 × 180 dpi
Printing direction Unidirectional with friction feed
Maximum print speed*
Printing width 72.0 mm {2.83"}, 512 dots 50.8 mm {2.0"}, 360 dots
Characters per line Font A (initial setting): 42
Character spacing*
Paper feed speed Approx. 200 mm/s {7.87"/s} (during continuous printing)
Line spacing*
dpi: dots per inch
*1: When the printer prints with the standard print density level at 24V and 25°C {77°F}.
*2: Initial setting. Programmable by commands.
2
1
300 mm/s {11.81"/s}
Font A (initial setting): 30
Font B: 56
Kanji: 21
2
When changing the paper width, you need to install the optional 58 mm paper guide (PG-58II) and to change the setting for the paper width with the customized value. To change the paper width, see "Changing the Paper Width" on page 44.
Because some parts of the print head and the autocutter contact the platen and they may become worn out in 58 mm printing, once you change the paper width from 80 mm to 58 mm, you cannot change it back to 80 mm.
Font A (initial setting): 0.28 mm {0.01"} (2 dots)
Font B: 0.28 mm {0.01"} (2 dots)
Approx. 4.23 mm {1/6"}
Font B: 40
Kanji: 15
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Printing speed may be slower, depending on such items as the data transmission speed.

Character Specifications

Slip printing
Number of characters Alphanumeric characters: 95
Extended graphics: 128 × 12 pages (including user-defined page)
International characters: 37
GB2312 (GB5199): 7580 (only for Simplified Chinese models)
Big 5: 13535 (only for Traditional Chinese characters)
Character structure Font A: 5 × 9
Font B: 7 × 9
Kanji: 16 × 16
Endorsement font: 5 × 7
Character size Font A: 1.56 × 3.11 mm
Font B: 1.24 × 3.11 mm
Kanji: 2.67 × 2.94 mm
Endorsement font: 1.09 × 2.41 mm
Chapter 1 Product Overview
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Receipt printing
Number of characters Alphanumeric characters: 95
Extended graphics: 128 × 11 pages (including user-defined page)
International characters: 37 character types
GB2312 (GB5199): 7580 (only for Simplified Chinese models)
Big 5: 13535 (only for Traditional Chinese characters)
Character structure Font A: 12 × 24 (including 2-dot horizontal spacing)
Font B: 9 × 17 (including 2-dot horizontal spacing)
Kanji: 24 × 24
Character size*
(Standard/ Double-height/ Double-width/ Double-width, double-height)
*: Space between characters is not included.
Characters can be scaled up to 64 times as large as the standard size.
Font A 1.41 × 3.39 mm/1.41 × 6.77 mm/2.82 × 3.39 mm/2.82 × 6.77 mm
Font B 0.99 × 2.40 mm/0.99 × 4.80 mm/1.98 × 2.40 mm/1.98 × 4.80 mm
Kanji 3.39 × 3.39 mm/3.39 × 6.77 mm/6.77 × 3.39 mm/6.77 × 6.77 mm
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Paper Specifications

Slip printing
Types Normal paper, pressure sensitive paper, carbon copy paper
Form Cut sheet
Size (W × L) 68 to 230 mm × 68 to 297 mm {2.68 to 9.06" × 2.68 to 11.69"}
Thickness Normal paper (single-
ply)
Copy paper (front) Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}
Copy paper (endorsement)
Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described below.
0.09 to 0.22 mm {0.0035 to 0.0087"}
Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}
Carbon copy paper: Approx. 0.035 mm {0.0014"}
Total thickness: 0.09 to 0.47 mm {0.0035 to 0.0185"}
However, total number of sheets must be 4 or fewer and the head energizing time must be set to copy mode.
Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}
Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}
Copy carbon paper: Approx. 0.035 mm {0.0014"}
Total thickness: 0.09 to 0.31 mm {0.0035 to 0.0122"}
However, total number of sheets must be 3 or fewer.
Number of copies Total thickness
Ambient
temperature
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Copy paper (front) Original + 3 copies 0.31 mm or less 10 to 40°C
{50 to 104°F}
Original + 2 copies 0.31 mm or less 5 to 45°C
{41 to 113°F}
Original + 2 copies 0.47 mm or less 10 to 40°C
{50 to 104°F}
Copy paper (endorsement)
Original + 2 copies 0.31 mm or less 10 to 40°C
{50 to 104°F}
Chapter 1 Product Overview
The slip paper must be flat, without curls or wrinkles, especially at the top edges.
When using slip paper with a glued area, choose it carefully, since paper feeding is
affected by gluing conditions, such as position and dimension.
OK to use Use carefully Use carefully Use carefully
Paper inserting direction
Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.
Do not use paper that has holes, or is translucent at the BOF sensor position.
Do not use paper that has holes or dark positions with low reflection (less than 40%
reflection) on the front at the TOF sensor position.
40
20
10
Paper inserting direction
[units: mm (All the numeric values are typical.)]
Glued area
Area where holes are prohibited and reflection rate on the front should be 40% or more.
1
Do not use paper that has holes or dark positions with low reflection (less than 40% reflection) on the back at the validation sensor (only for the validation models).
Paper inserting direction
Area where holes are prohibited and reflection
7
rate on the front should be
20
[units: mm (All the numeric values are typical.)]
40% or more.
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Receipt printing
80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing
Type Thermal paper
Form Roll paper
Size Roll paper
diameter
Roll paper spool Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"}
Roll width when taken up
Paper width 79.5 ± 0.5 mm 57.5 ± 0.5 mm
Specified roll paper type NTP080-80 NTP058-80
83 mm {3.27"} maximum
80 + 0.5/-1.0 mm 58 + 0.5/-1.0 mm
Specified original paper type
Paper type no. Manufacturer
TF50KS-E, TF60KS-E NIPPON Paper Industries Co., Ltd.
PD150R, PD160R, PD190R OJI Paper Mfg. Co., Ltd.
P220AGB-1 Mitsubishi Paper Mills Limited.
P30023, P31023, P35023 Kanzaki Specialty Papers
AF50KS-E Jujo Thermal Oy
F5041 Mitsubishi HiTec Paper Flensburg GmbH
KT55F20, KT48F20 Koehler Paper Group
Paper must not be pasted to the roll paper spool.
For the best print quality for each paper type, it is recommended to test the print density.
(See "Setting the Memory Switches/Receipt Enhancement" on page 65.)
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