Epson TM-H6000IV Technical Reference Guide

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Technical Reference Guide

Product Overview

Describes features and general specifications for the product.

Setup

Describes setup and installation of the product and peripherals.

Application Development Information

Describes how to control the printer and necessary information when you develop applications.

Handling

Describes how to handle the product.

Replacement of the TM-H6000III

Describes precautions for replacement.

Appendix

Describes interfaces, connectors, and character code tables.

M00034100

Rev. A

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

Trademarks

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and other countries/regions.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

ESC/POS® Command System

EPSON ESC/POS is a proprietary POS printer command system that includes patented or patentpending commands. ESC/POS is compatible with all types of EPSON POS printers and displays (excluding the TM-C100 printer).

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read

the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.

CAUTION

• Possibility of sustaining physical injuries.

• Possibility of causing physical damage.

• Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

Warnings

WARNING

• To avoid risk of electric shock, do not set up this product or handle cables during a thunderstorm

• Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

• Handle the power cable with care.

Improper handling may lead to fire or electric shock.

∗ Do not modify or attempt to repair the cable. ∗ Do not place any heavy object on top of the cable. ∗ Avoid excessive bending, twisting, and pulling. ∗ Do not place the cable near heating equipment. ∗ Check that the plug is clean before plugging it in. ∗ Be sure to push the plug all the way in.

• Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

• Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

• Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

• Never attempt to repair this product yourself.

Improper repair work can be dangerous.

• Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

• Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

• If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

• If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch.

Using this product with the cover open may cause fire or electric shock.

• Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

Cautions

• Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

CAUTION

• Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

• Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

• Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

• Take care not to injure your fingers on the manual cutter: ∗ When you remove printed paper. ∗ When you perform other operations, such as loading/replacing roll paper.

• Do not open the roll paper cover without taking the necessary precautions, as this

can result in injury from the autocutter fixed blade.

• To ensure safety, unplug this product before leaving it unused for an extended period.

Restriction of Use

When this product is used for applications requiring high reliability/safety, s uch as

transportation devices related to aviation, rail, marine, automotive; disaster prevention devices;

various safety devices; or functional/precision devices, et

c., you should use this product only

after giving consideration to including fail-safes and redundancies into your design to maintain

safety and total system reliability. Be cause this product was not intended for use in appl

ications

requiring extremely high reliability/safety, s uch as aerospace equipment, main communication

equipment, nuclear power control equipment, or medical equipment related to direct medical

care, etc., please make your own judgement on this product's suitability after a full evalua

tion.

About this Manual

Aim of the Manual

This manual was created to provide information on the development, design, and installation of

POS systems and the development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Appendix

Product Overview

Setup

Application Development Information

Handling

Replacement of the TM-H6000III

Specifications of Interfaces and Connectors

Character Code Tables

■ For Safety...............................................................................................................................3

Key to Symbols ....................................................................................................................................... 3

Warnings ................................................................................................................................................. 4

Cautions.................................................................................................................................................. 5

■ Restriction of Use ..................................................................................................................5

■ About this Manual ................................................................................................................6

Aim of the Manual................................................................................................................................. 6

Manual Content .................................................................................................................................... 6

Product Overview ........................................................................11

■ Features...............................................................................................................................11

■ Product Configurations ......................................................................................................13

Interfaces.............................................................................................................................................. 13

Colors .................................................................................................................................................... 13

Accessories........................................................................................................................................... 14

■ Part Names and Functions.................................................................................................15

Power Switch ........................................................................................................................................ 15

Power Switch Cover............................................................................................................................. 15

Control Panel ....................................................................................................................................... 16

Offline .................................................................................................................................................... 17

Connectors........................................................................................................................................... 18

■ Error Status...........................................................................................................................19

Automatically Recoverable Errors ..................................................................................................... 19

Recoverable Errors............................................................................................................................... 19

Unrecoverable Errors ........................................................................................................................... 20

■ NV Memory (Non-Volatile Memory) ................................................................................22

NV Graphics Memory.......................................................................................................................... 22

User NV Memory .................................................................................................................................. 22

Memory Switches................................................................................................................................. 23

R/E (Receipt Enhancement) .............................................................................................................. 23

User-defined Page ............................................................................................................................... 23

Maintenance Counter ........................................................................................................................ 23

■ Product Specifications .......................................................................................................24

Printing Specifications ......................................................................................................................... 25

Character Specifications.................................................................................................................... 27

Paper Specifications............................................................................................................................ 28

Printable Area ...................................................................................................................................... 31

Printing and Cutting Positions............................................................................................................. 33

Ribbon Cassette .................................................................................................................................. 33

MICR Reader (Factory-Installed Option) ..........................................................................................34

Electrical Characteristics .................................................................................................................... 35

Reliability ............................................................................................................................................... 36

Environmental Conditions ...................................................................................................................37

External Dimensions and Mass ............................................................................................................38

■ Option Specifications ........................................................................................................ 39

Power Supply Unit (PS-180) ..................................................................................................................39

Setup .............................................................................................41

■ Flow of Setup....................................................................................................................... 41

■ Installing the Printer............................................................................................................ 42

Important Notes ...................................................................................................................................42

■ Adjusting the Paper Roll Near-End (NE) Sensor ............................................................... 43

■ Changing the Paper Width................................................................................................ 44

■ Setting the DIP Switches..................................................................................................... 45

Setting Procedure................................................................................................................................. 45

For Serial Interface................................................................................................................................ 46

For Parallel Interface ............................................................................................................................ 48

For Built-in USB Interface ......................................................................................................................49

For Ethernet/Wireless LAN Interface...................................................................................................50

Selecting the Print Density (DIP Switches 2-3/2-4)............................................................................. 51

Selecting the BUSY Status ....................................................................................................................52

■ Connecting the Printer to the Host Computer................................................................. 53

For Serial Interface................................................................................................................................ 53

For Parallel Interface ............................................................................................................................ 56

For USB Interface................................................................................................................................... 57

For Ethernet Interface ..........................................................................................................................59

For Wireless LAN Interface ...................................................................................................................61

■ Connecting the Power Supply Unit (PS-180) .................................................................... 62

Connecting the Power Supply Unit ....................................................................................................62

■ Attaching the Connector Cover ....................................................................................... 64

■ Setting the Memory Switches/Receipt Enhancement.................................................... 65

Functions ............................................................................................................................................... 66

■ Connecting the Cash Drawer ........................................................................................... 71

Connecting the Drawer Kick-out Cable............................................................................................71

Application Development Information......................................73

■ How to Control the Printer.................................................................................................. 73

Selecting a Driver .................................................................................................................................73

ESC/POS Commands ...........................................................................................................................74

■ Software and Manuals .......................................................................................................83

How to Get Drivers, Manuals, and the Utility ....................................................................................83

Printer Drivers ........................................................................................................................................ 83

Utilities.................................................................................................................................................... 85

■ Setting/Checking Modes...................................................................................................86

Self-test Mode ...................................................................................................................................... 86

Hexadecimal Dumping Mode ........................................................................................................... 89

NV Graphics Print Mode ..................................................................................................................... 90

Receipt Enhancement Information Print Mode............................................................................... 92

Memory Switch Setting Mode............................................................................................................ 93

Handling .......................................................................................95

■ Usage Precautions..............................................................................................................95

■ Installing and Replacing the Ribbon Cartridge...............................................................95

Installing and Replacing the Ribbon Cartridge for E/P ................................................................... 97

■ Installing and Replacing Paper.........................................................................................99

Inserting Slip Paper .............................................................................................................................. 99

Inserting Validation Paper (For Validation Models)........................................................................ 101

Installing and Replacing Roll Paper................................................................................................. 102

■ Removing Jammed Paper ...............................................................................................104

Removing Jammed Slip Paper......................................................................................................... 104

Removing Jammed Roll Paper ........................................................................................................ 105

■ Cleaning the Printer..........................................................................................................106

Cleaning the Printer Case ................................................................................................................ 106

Cleaning the Thermal Head ............................................................................................................. 106

Cleaning the MICR Head (For Models with the MICR Reader).................................................... 107

■ Preparing for Transport .....................................................................................................108

Replacement of the TM-H6000III ..............................................109

■ Compatibility ....................................................................................................................109

Printing ................................................................................................................................................ 109

Printable Area .................................................................................................................................... 109

Cutting Method ................................................................................................................................. 109

Receive Buffer .................................................................................................................................... 109

Memory Capacity............................................................................................................................. 110

Electrical Characteristics .................................................................................................................. 110

DIP Switches ....................................................................................................................................... 110

Printer Status ....................................................................................................................................... 110

Logo Registration ............................................................................................................................... 110

Driver Compatibility........................................................................................................................... 111

Two-Color Printing .............................................................................................................................. 111

Ink Ribbon Cartridge..........................................................................................................................111

Overall Dimensions .............................................................................................................................112

■ Additional Functions and Functional Improvements.................................................... 113

Print Speed..........................................................................................................................................113

Receipt Print Density ..........................................................................................................................113

Slip Paper.............................................................................................................................................114

Bar codes ............................................................................................................................................114

Tone......................................................................................................................................................114

Interface..............................................................................................................................................114

Connection of Customer Display .....................................................................................................115

Customized Value .............................................................................................................................. 115

R/E Information Printing Mode ..........................................................................................................115

Memory Switch Setting Mode .......................................................................................................... 116

Maintenance Counter....................................................................................................................... 116

Power Supply Unit Capacity .............................................................................................................116

USB Low Power Consumption Mode ................................................................................................ 116

Appendix....................................................................................117

■ Specifications of Interfaces and Connectors................................................................ 117

RS-232 Serial Interface........................................................................................................................117

IEEE 1284 Parallel Interface ................................................................................................................120

USB (Universal Serial Bus) Interface................................................................................................... 123

■ Character Code Tables ................................................................................................... 124

Common to All Pages........................................................................................................................124

Page 0 [PC437: USA, Standard Europe]...........................................................................................125

Page 1 (Katakana).............................................................................................................................126

Page 2 (PC850: Multilingual) .............................................................................................................127

Page 3 (PC860: Portuguese) .............................................................................................................128

Page 4 (PC863: Canadian-French).................................................................................................. 129

Page 5 (PC865: Nordic) .....................................................................................................................130

Page 16 (WPC1252) ...........................................................................................................................131

Page 17 (PC866: Cyrillic #2) .............................................................................................................. 132

Page 18 (PC852: Latin2) ....................................................................................................................133

Page 19 (PC858: Euro) ..........................................................................................................

Page 254 (User-Defined Page)..........................................................................................................135

Page 255 (User-Defined Page)..........................................................................................................136

International Character Sets .............................................................................................................137

............. 134

Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-H6000IV is a high-end POS printer that can print on both slip paper (checks) and roll

paper (receipts).

The features are as follows:

Slip printing

•An optional Magnetic Ink Character Recognition (MICR) reader and an optional endorsement

printer (E/P) enable the printer to perform consecutive reading of MICR characters,

endorsement printing, and front printing, in a single pass of a check.

•High throughput using bidirectional minimum distance printing.

•A mecha

•Opening the front carriage unit makes removing jammed paper easy.

•The validation model printer can print an 8-line validation.

nical form stopper gives stability to slip paper.

Receipt printing

•High-speed printing enables issuing of batch receipts.

•Graphics are also printed with high-speed printing.

•Multi-tone graphics printing is possible.

•Bar code and two-dimensional symbol printing is possible.

•Easy drop-in paper loading.

•An autocutter is standard equipment.

• Paper-saving function is suppor

ted.

Software

•Command protocol is based on the ESC/POS Proprietary Command System.

• OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.

•Automatic Status Back (ASB) function that automatically transmits changes in the printer

status is supported.

•A maintenance counter function is supported.

Interfaces

•Various interface boards (EPSON UB series) can be used.

•A built-in USB interface is also available for serial/parallel interface models.

Environment

ENERGY STAR qualified. (Some configurations may be exempted, depending on their

components.)

Others

•Small footprint and simple design.

•Direct connection of EPSON customer display series (DM-D) is possible.

Chapter 1 Product Overview

Product Configurations

There are two models of the TM-H6000IV: a standard model that can perform slip printing and

receipt printing and a validation model that can also perform validation printing.

An optional MICR reader that can read magnetic ink characters is available for both of the

models. Also, an endorsement printer (E/P) that can print on the back of checks i

the standard model.

Validation MICR reader E/P

s available for

Standard models Not equipped

Validation models Equipped

Interfaces

Interface board (UB): Serial/Parallel/USB/ Ethernet/Wireless LAN

•Serial UB + built-in USB interface model

• Parallel UB + built-in USB interface model

•USB interface model

•Ethernet interface model

•Wireless LAN interface model

Equipped/

Not equipped

Equipped/

Not equipped

㩷

Equipped/

Not equipped

Built-in USB interface

(Only for serial/parallel interface models)

Colors

•ECW (Epson Cool White)

•EDG (Epson Dark Gray)

Accessories

Included

• Thermal roll paper (for operation check)

•Ink ribbon cartridge (Model: ERC-32, ERC-43*1)

•Power switch cover

•Connector cover

• User’s manual

• Warranty certificate*

*1: Only for the model with the endorsement printer.

*2: May not be included, depending on the model.

Options

•AC adapter (Model: PS-180)

• AC cable (Model: AC-170)

•Interface boards (UB series)

•EPSON customer display series (DM-D)

•Paper guide for 58 mm width paper (Model: PG-58II)

For Energy Star-compatible models, use only the AC adapter that came with the printer.

Part Names and Functions

Chapter 1 Product Overview

Roll paper cover

Receipt unit

Manual cutter

Front cover

Power switch

Power Switch

Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)

Control panel

Before turning the printer off, it is recommended that you send a power-off command to the printer. If you use the power-off sequence, the latest maintenance counter values are saved. (Maintenance counter values are usually saved every two minutes.) For detailed information about ESC/POS commands, see the ESC/POS Application Programming Guide.

Power Switch Cover

Install the power switch cover included with the printer to prevent

inadvertent changing of the power switch, to prevent tampering,

and to improve the appearance of the printer.

To reset the printer when the power switch cover is installed,

insert a long, thin object (such as the end of a paper clip) into the

hole in the power switch cover and press the power switch.

If an accident occurs with the power switch cover attached, unplug the power cord immediately.

WARNING

Continued use of the printer may cause fire or shock.

Control Panel

Power LED (Green)

•Lights when the power supply is on.

•Goes out when the power supply is turned off.

Error LED (Orange)

(Power) LED

Error LED

Paper LED

Slip LED

Feed button

Release button

Lights or flashes when the printer is offline.

•Lights after the power is turned on or after a reset (offline). Automatically goes out when the

printer is ready.

•Lights when the end of the roll paper is detected and printing has stopped (offline). If this

happens, replace the roll paper.

•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 19.)

•Goes out during regular operation (online).

Paper LED (Orange)

•Lights when roll paper is running low or is out.

•Off when there is a sufficient amount of roll paper remaining.

•Flashes when a self-test is in progress or during a macro execution standby state.

Slip LED (Green)

•Lights during printing on slip paper.

•Flashes during slip insertion waiting and slip removal waiting.

•Goes out 2 seconds after slip removal.

Chapter 1 Product Overview

Feed button

Pressing this button once feeds paper by one line. Holding this button down feeds paper

continuously.

Release button

Pressing this button releases inserted slip paper.

Enabling/disabling of the Feed and Release buttons can be selected by a command. If the command is set to disable these buttons, they do not function.

Offline

The printer automatically goes offline under the following conditions:

•During power on (including resetting with the interface) until the printer is ready

•During the self-test

•While roll paper is fed using the Feed button

•When the printer stops printing due to a paper-end (if an empty paper supply

the roll paper end sensor or if the driver has been set to stop printing when a roll paper near-

end is detected)

•During a macro execution standby state

•When a temporary abnormality occurs in the power supply voltage

•When an error has occurred

is detected by

Connectors

All cables are connected to the connector panel on the lower rear of the printer.

Serial

Interface

Ethernet

Parallel

Customer display

Drawer kick-out

Power supply

USB interface

•Interface connector: Connects the printer with the host computer interface.

The interface type differs depending on the model.

•Customer display connector: Connects the customer display (DM-D series).

• Drawer kick-out connector: Connect

s the cash drawer.

•Power supply connector: Connects the power supply unit.

•USB interface connector: Connects the printer with the host computer via the USB

interface. Only the serial/parallel interface models have this

built-in USB interface as a standard feature.

For details on how to connect the interface connector, power supply connector, and drawer kick-out connector, see "Connecting the Printer to the Host Computer" on page 53,

"Connecting the Power Supply Unit (PS-180)" on page 62, and "Connecting the Cash Drawer" on page 71.

Chapter 1 Product Overview

Error Status

When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.

There are three possible error types: automatically recoverable errors, recoverable errors, and

unrecoverable errors.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They c a n be

recovered easily, as described below.

Error LED flash code

Error Error description

Approx. 320 ms

Recovery measure

Print head temperature error

A high temperature outside the head drive operating range was detected.

Recovers automatically when the print head cools.

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by

turning the power off and then on again or sending an error recovery command from the driver

after eliminating the cause of the error.

Error LED flash code

Error Error description

Autocutter error Autocutter does not

work correctly.

Approx. 320 ms

5,120 ms

Recovery measure

Remove the jammed paper or foreign matter in the printer, close the roll paper cover, send the error recovery command, or turn the power off and on to recover.

Error Error description

Error LED flash code

Approx. 320 ms

Recovery measure

Carriage detection error in front slip printing

Carriage detection error in endorsement printing

Slip ejection error

Mechanical operation error

Roll paper cover open error

Receipt unit open error*

The carriage is malfunctioning due to a paper jam.

The slip is not ejected after feeding a specified amount of paper, or the slip eject sensor does not detect paper.

The position of the platen/roller open and close mechanism cannot be detected.

The roll paper cover or receipt unit was opened during printing on roll paper.

The receipt unit was opened during printing.

Remove the jammed paper or foreign matter in the printer, send the error recovery command, or turn the power off and on to recover.

Send the error recovery command or turn the power off and on to recover.

Close the roll paper cover, and then send the error recovery command or turn the power off and on to recover.

*: Occurs only when memory switch 8-8 is set to ON.

The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs.

Unrecoverable Errors

Printing is no longer possible when unrecoverable errors occur. The printer must be repaired.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error Error description

Chapter 1 Product Overview

Error LED flash code

Approx. 320 ms

R/W error in memory or gate array

High voltage error The power supply voltage is extremely

Low voltage error The power supply voltage is extremely low.

CPU execution error The CPU is executing an incorrect address.

Interface board error* The interface board is not connected or is

Circuit error A circuit error is detected.

*: This error occurs when the interface board is not connected, DIP switch 2-2 is set to On, and the interface mode is set to UB/built-in USB automatic selection or fixed to UB with the customized value.

After R/W checking, the printer does not work correctly.

high.

malfunctioning.

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory

contains the following memory areas for the user:

•NV graphics memory

• User NV memory

•Memory switches

•Receipt Enhancement (R/E)

•User-defined page

•Maintenance counter

As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day.

NV Graphics Memory

Graphics, such as shop logos to be printed on receipts, can be stored. Even with a serial interface

model whose communication speed is low, high speed graphic printing is possible.

Use the TM-H6000IV Utility to register graphics. You can also print and confirm the registered

graphics in the TM-H6000IV Utility or NV graphics memory pr

• For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User’s Manual.

• For information about how to use the NV graphics memory print mode, see "NV

Graphics Print Mode" on page 90.

int mode.

User NV Memory

Yo u can store and read text data for multiple purposes, such as for storing a note including

customizing or maintenance information of the printer.

Use ESC/POS commands to store and read the text data.

For information about ESC/POS commands, see the ESC/POS Application Programming Guide.

Chapter 1 Product Overview

Memory Switches

With the memory switches, which are software switches for the printer, you can configure

various settings of the printer.

For information about the memory switches, see "Setting the Memory Switches/Receipt

Enhancement" on page 65.

R/E (Receipt Enhancement)

Graphics, such as shop logos, can be printed on top or bottom of receipts by setting R/E.

For information about R/E, see "Setting the Memory Switches/Receipt Enhancement" on page

65.

User-defined Page

Yo u can store character data in the user-defined page (character code table: pages 254 and 255) so

that you can also print characters not resident in the printer.

Maintenance Counter

With this function, printer information, such as the number of lines printed, the number of MICR

readings, the number of autocuts, and printer operation time after the printer starts working, is

automatically stored in NV memory. You can read or reset the information with the TM-H6000IV

y, the Status API of the APD, or OPOS ADK to use it for periodical checks or part

Utilit

replacement.

Product Specifications

Printing method

Cutting method Partial cut (cutting with one point in left edge left uncut)

MICR reader (factory option) Magnetic bias

Interfaces Serial (RS-232), Parallel (IEEE 1284),USB (2.0 Full-speed),

Buffers Receive buffer 4 KB/45 bytes (selectable using DIP switch 1-2)

Bar code/two-dimensional symbol printing

Receipt Thermal line printing

Slip/Endorsement 9-pin serial impact dot matrix

Ethernet (10BASE-T/100BASE-TX), Wireless LAN (IEEE 802.11b)

Download buffer For receipt: 12 KB

For slip: Approx. 3 KB

Macro buffer 2 KB

NV graphics data 384 KB (initial setting)

Download graphics memory

User NV memory 1 KB (initial setting)

208 KB

UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13), CODE 39, ITF, CODABAR, CODE 93, CODE 128, GS1-128, GS1 DataBar Omnidirectional, GS1 DataBar Truncated, GS1 DataBar Stacked, GS1 DataBar Stacked Omnidirectional, GS1 DataBar Limited, GS1 DataBar Expanded, GS1 DataBar Expanded Stacked, PDF417, QR CODE, MaxiCode, Composite Symbology

Ink ribbon cartridge Slip: ERC-32

Endorsement: ERC-43

Supplied voltage DC 24 V ± 7%

Overall dimensions (H × W × D) 181 × 160 × 278 mm {7.13 × 6.30 × 10.94"}

Weight (mass)* Approx. 4.4 kg {9.70 lb}

*: For the standard model (with MICR reader and E/P)

Chapter 1 Product Overview

Printing Specifications

Slip printing

Printing method Serial impact dot matrix

Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"}

Printing direction Bidirectional, minimum distance printing

Printing speed Front* Approx. 5.7 lps (printing 40 columns per line with 17.8 cpi)

Endorsement Approx. 4.0 lps (printing 40 columns per line with 21.2 cpi)

Characters per line Front Font A (initial setting): 45

Font B: 60

Kanji: 30

Endorsement Font A: 25

Font B: 33

Endorsement font (initial setting): 40

Character dot spacing

lps: lines per second

cpi: characters per inch

*: when the head energizing time is set to normal mode.

Front Font A (initial setting): 1 dot

Font B: 2 half dots

Kanji: 2 half dots

Endorsement Font A: 1 dot

Font B: 2 half dots

Endorsement font (initial setting): 1 dot

Printing speed may be slower, depending on such items as the data transmission speed.

Receipt printing

80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing

Printing method Thermal line printing

Dot density 180 × 180 dpi

Printing direction Unidirectional with friction feed

Maximum print speed*

Printing width 72.0 mm {2.83"}, 512 dots 50.8 mm {2.0"}, 360 dots

Characters per line Font A (initial setting): 42

Character spacing*

Paper feed speed Approx. 200 mm/s {7.87"/s} (during continuous printing)

Line spacing*

dpi: dots per inch

*1: When the printer prints with the standard print density level at 24V and 25°C {77°F}.

*2: Initial setting. Programmable by commands.

300 mm/s {11.81"/s}

Font A (initial setting): 30

Font B: 56

Kanji: 21

• When changing the paper width, you need to install the optional 58 mm paper guide (PG-58II) and to change the setting for the paper width with the customized value. To change the paper width, see "Changing the Paper Width" on page 44.

• Because some parts of the print head and the autocutter contact the platen and they may become worn out in 58 mm printing, once you change the paper width from 80 mm to 58 mm, you cannot change it back to 80 mm.

Font A (initial setting): 0.28 mm {0.01"} (2 dots)

Font B: 0.28 mm {0.01"} (2 dots)

Approx. 4.23 mm {1/6"}

Font B: 40

Kanji: 15

Printing speed may be slower, depending on such items as the data transmission speed.

Character Specifications

Slip printing

Number of characters Alphanumeric characters: 95

Extended graphics: 128 × 12 pages (including user-defined page)

International characters: 37

GB2312 (GB5199): 7580 (only for Simplified Chinese models)

Big 5: 13535 (only for Traditional Chinese characters)

Character structure Font A: 5 × 9

Font B: 7 × 9

Kanji: 16 × 16

Endorsement font: 5 × 7

Character size Font A: 1.56 × 3.11 mm

Font B: 1.24 × 3.11 mm

Kanji: 2.67 × 2.94 mm

Endorsement font: 1.09 × 2.41 mm

Chapter 1 Product Overview

Receipt printing

Number of characters Alphanumeric characters: 95

Extended graphics: 128 × 11 pages (including user-defined page)

International characters: 37 character types

GB2312 (GB5199): 7580 (only for Simplified Chinese models)

Big 5: 13535 (only for Traditional Chinese characters)

Character structure Font A: 12 × 24 (including 2-dot horizontal spacing)

Font B: 9 × 17 (including 2-dot horizontal spacing)

Kanji: 24 × 24

Character size*

(Standard/ Double-height/ Double-width/ Double-width, double-height)

*: Space between characters is not included.

Characters can be scaled up to 64 times as large as the standard size.

Font A 1.41 × 3.39 mm/1.41 × 6.77 mm/2.82 × 3.39 mm/2.82 × 6.77 mm

Font B 0.99 × 2.40 mm/0.99 × 4.80 mm/1.98 × 2.40 mm/1.98 × 4.80 mm

Kanji 3.39 × 3.39 mm/3.39 × 6.77 mm/6.77 × 3.39 mm/6.77 × 6.77 mm

Paper Specifications

Slip printing

Types Normal paper, pressure sensitive paper, carbon copy paper

Form Cut sheet

Size (W × L) 68 to 230 mm × 68 to 297 mm {2.68 to 9.06" × 2.68 to 11.69"}

Thickness Normal paper (single-

ply)

Copy paper (front) Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}

Copy paper (endorsement)

• Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described below.

0.09 to 0.22 mm {0.0035 to 0.0087"}

Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}

Carbon copy paper: Approx. 0.035 mm {0.0014"}

Total thickness: 0.09 to 0.47 mm {0.0035 to 0.0185"}

However, total number of sheets must be 4 or fewer and the head energizing time must be set to copy mode.

Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}

Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}

Copy carbon paper: Approx. 0.035 mm {0.0014"}

Total thickness: 0.09 to 0.31 mm {0.0035 to 0.0122"}

However, total number of sheets must be 3 or fewer.

Number of copies Total thickness

Ambient

temperature

Copy paper (front) Original + 3 copies 0.31 mm or less 10 to 40°C

{50 to 104°F}

Original + 2 copies 0.31 mm or less 5 to 45°C

{41 to 113°F}

Original + 2 copies 0.47 mm or less 10 to 40°C

{50 to 104°F}

Copy paper (endorsement)

Original + 2 copies 0.31 mm or less 10 to 40°C

{50 to 104°F}

Chapter 1 Product Overview

• The slip paper must be flat, without curls or wrinkles, especially at the top edges.

• When using slip paper with a glued area, choose it carefully, since paper feeding is

affected by gluing conditions, such as position and dimension.

OK to use Use carefully Use carefully Use carefully

Paper inserting direction

• Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.

• Do not use paper that has holes, or is translucent at the BOF sensor position.

• Do not use paper that has holes or dark positions with low reflection (less than 40%

reflection) on the front at the TOF sensor position.

Paper inserting direction

[units: mm (All the numeric values are typical.)]

Glued area

Area where holes are prohibited and reflection rate on the front should be 40% or more.

• Do not use paper that has holes or dark positions with low reflection (less than 40% reflection) on the back at the validation sensor (only for the validation models).

Paper inserting direction

Area where holes are prohibited and reflection

rate on the front should be

[units: mm (All the numeric values are typical.)]

40% or more.

Receipt printing

80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing

Type Thermal paper

Form Roll paper

Size Roll paper

diameter

Roll paper spool Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"}

Roll width when taken up

Paper width 79.5 ± 0.5 mm 57.5 ± 0.5 mm

Specified roll paper type NTP080-80 NTP058-80

83 mm {3.27"} maximum

80 + 0.5/-1.0 mm 58 + 0.5/-1.0 mm

Specified original paper type

Paper type no. Manufacturer

TF50KS-E, TF60KS-E NIPPON Paper Industries Co., Ltd.

PD150R, PD160R, PD190R OJI Paper Mfg. Co., Ltd.

P220AGB-1 Mitsubishi Paper Mills Limited.

P30023, P31023, P35023 Kanzaki Specialty Papers

AF50KS-E Jujo Thermal Oy

F5041 Mitsubishi HiTec Paper Flensburg GmbH

KT55F20, KT48F20 Koehler Paper Group

• Paper must not be pasted to the roll paper spool.

• For the best print quality for each paper type, it is recommended to test the print density.

(See "Setting the Memory Switches/Receipt Enhancement" on page 65.)

Printable Area

Slip (front) printing

Top ma rg in

Chapter 1 Product Overview

When a model with E/P performs back feeding after front printing completed.

When a model without E/P performs back feeding after

57.15

front printing completed.

39.7

18.4

Slip (endorsement) printing

Top margi n

6.9

85.4

When the printer ejects paper after front printing completed.

[units: mm (All the numeric values are typical.)]

47.8 16.2

5.6

Bottom margin

22.0

Paper feeding

direction

[units: mm (All the numeric values are typical.)]

Slip (validation) printing

85.4 5.6

32.818.4

Bottom margin

Receipt printing (80 mm paper width)

.5 ± 0.5

[units: mm (All the numeric values are typical.)]

72.2*

Receipt printing (58 mm paper width)

57.5 ± 0.5

50.8*

3.7 ± 2.0

[units: mm (*: typical)]

3.1 ± 2.0

[units: mm (*: typical)]

Printing and Cutting Positions

Manual-cutter position

Autocutter blade position

Chapter 1 Product Overview

Approx. 24 mm

Approx. 10 mm

Center of the print dotline

The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

Ribbon Cassette

Model Slip printing (front): ERC-32

Endorsement printing: ERC-43

Color Black

Life* ERC-32 4,000,000 characters

ERC-43 3,000,000 characters

*: at 25°C {77°F} with continuous printing

Paper feed direction

MICR Reader (Factory-Installed Option)

Reading method Magnetic bias

Supported fonts E13B, CMC7 (Alphabets are not supported.)

Recognition rate* Recognition rate: 99% or more

Recognition error rate: 0.1% or less

*: When using ANSI/ISO specified paper at 25°C {77°F}

Recognition rate (%)= {Total number of checks-(number of checks misread or not recognized)}/Total number of checks × 100

For reading MICR characters, paper length must be 120 mm {4.72"} or more.

Electrical Characteristics

Supply voltage DC 24V ± 7%

Ripple voltage: 300 mVpp or less (for models with MICR reader)

Chapter 1 Product Overview

Current consumption

(when using the PS180 at 24V)

If printing is continuously performed with a high ratio, the overcurrent protection may be activated and result in uneven print density or a low voltage error. Therefore, the printing length must not exceed the following values when printing with high print ratio. Print ratio: Number of dots being energized per one dot line/Total number of dots per one

Standby Mean: Approximately 0.1 A

Operating Slip printing Mean: Approximately 1.7 A

Receipt printing Mean: Approximately 1.8 A

Note: When print ratio is approximately 18%

• Continuous printing for 50 lines (repeating 20H-7FH)

∗ Font A, 42 columns, ASCII character

• 5 line feeding

• Autocutting

#$%&' $%&'  

42 columns

dot line (512 dots)

Print ratio 80% 100%

Print example

58 mm

Print length 30 mm 20 mm

72 mm

Reliability

Life Slip printer section/

Endorsement printer section

Receipt printer section

MICR reader mechanism (factory-installed option)

MTBF Slip printer section/

Endorsement printer section

Receipt printer section 360,000 hours

Number of carriage driving times

Number of paper feeds

Print head 200 million characters (when printing　

Printer mechanism 20,000,000 lines (when repeatedly

Print head 150 million pulses, 150 km

Autocutter 2,000,000 cuts (when using the specified

1,200,000 times for each section

Total for the sections: 27,000,000 lines

with Font B only)

printing 10 lines with 4.23 mm line spacing and feeding 5 lines)

original paper types, PD150R or PD160R)

240,000 passes (for US personal checks)

180,000 hours

MCBF Slip printer section/

Endorsement printer section

Receipt printer section 96,000,000 lines

Number of carriage driving times

Number of paper feeds

29,000,000 times for each section

Total for the sections: 65,000,000 lines

Environmental Conditions

Chapter 1 Product Overview

Temperature/ Humidity

Acoustic noise (operating, receipt printer section)

Operating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating

Storage -10 to 50°C {14 to 122°F}, 10 to 90% RH (except for paper and

temperature and humidity range below.)

ink ribbon cartridges)

[%RH]

90 80

1RGTCVKPIGPXKTQPOGPV

4GNCVKXG*WOKFKV[

20 10

Approximately 55 dB (bystander position) (including autocutting operation)

Note:

The values above are measured in the Epson evaluation condition.

Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print density.

TCPIG

10 20 30 40 50

#ODKGPVVGORGTCVWTG=?

34°C, 90%

40°C, 65%

45°C, 50%

Specified original paper: P30023, P31023, P35023

Specified original paper other than above

External Dimensions and Mass

The external dimensions and mass of the standard model (with MICR reader and E/P)

•Height: Approximately 181 mm {7.13"}

•Width: Approximately 186 mm {7.32"}

•Depth: Approximately 278 mm {10.94"} (excluding the connector cover)

• Mass: Approximately 4.4 kg {9.70 lb}

Option Specifications

Power Supply Unit (PS-180)

Chapter 1 Product Overview

136

Electric characteristics

Case specifications Dimensions

For Energy Star printers, always use the power supply that came with your printer.

For detailed information about the PS-180, see the instruction manual for the PS-180.

Input conditions Input voltage: AC100V to AC240V

Output conditions Output voltage (rating): DC24V ± 5%

(H × W × D)

Weight Approx. 0.4 kg {14.11 oz} (excluding the AC cable)

Color Black (matte)

[Unit: mm]

Frequency: 50-60 Hz

Input current (rating): 1.3A

Output current (rating): 2.1A

68 × 136 × 33 mm {2.68 × 5.35 × 1.30"}

(excluding projections)

Setup

This chapter describes setup and installation of the product and peripherals.

Flow of Setup

This chapter consists of the following sections, along with the setup flow of the product and

peripherals.

1. Installing the Printer (page 42)

2. Adjusting the Paper Roll Near-End (NE) Sensor (page 43)

Chapter 2 Setup

3. Changing the Paper Width (page 44)

4. Setting the DIP Switches (page 45)

5. Connecting the Printer to the Host Computer (page 53)

6. Connecting the Power Supply Unit (PS-180) (page 62)

7. Attaching the Connector Cover (page 64)

8. Setting the Memory Switches/Receipt Enhancement (page 65)

9. Connecting the Cash Drawer (page 71)

Installing the Printer

Important Notes

•The printer must be installed horizontally on a flat surface (not tilted).

•Do not place the printer in dusty locations.

•Do not knock or strike the printer. This may cause printing errors.

•Do not place any liquids or drinks on the printer case.

•Do not install the printer

errors. Especially when the printer is used near the display device, the user is required to

check the recognition rate of the MICR.

near any magnetic fields, because this may cause MICR reading

Chapter 2 Setup

Adjusting the Paper Roll Near-End (NE) Sensor

Below are two situations where a roll paper NE sensor adjustment is required.

•To adjust the detection position to suit the diameter of the roll paper core used.

•To adjust the detection position of the remaining amount of roll paper.

• Since roll paper cores vary slightly in shape, depending on paper roll design and manufacturing tolerances, it is impossible to detect the remaining paper exactly.

• Use roll paper with a core inner diameter of 12 mm {0.47"} and outer diameter of 18 mm {0.71"} so that the NE sensor can detect the remaining paper as accurately as possible.

Follow the steps below to adjust the roll paper near-end sensor.

Open the roll paper cover.

Loosen the adjustment screw fastening the sensor, and align the upper

edge of the positioning plate with the adjustment position.

Adjustment position

Remaining amount of paper

(outer diameter)

Upper Approx. 27 mm {1.06"}

Lower (Initial setting) Approx. 23 mm {0.91"}

Tighten the adjustment screw.

Make sure that the detection lever operates smoothly.

Adjustment screw

Position ing plate

Detection lever

Changing the Paper Width

The printer is initially set to print on 80 mm {3.15"} width paper, but you can change the printer

to print on 58 mm {2.28"} width paper by installing the optional roll paper guide.

Follow the steps below to install the roll paper guide.

• When changing the paper width, be sure to change the setting for the paper width with the customized value. To set the customized value, see "Setting the Memory Switches/

Receipt Enhancement" on page 65

Open the roll paper cover.

Align 3 projections on the paper guide with the holes in the roll paper

holder, and push it until it clicks into place.

Setting the DIP Switches

On this printer, you can make various settings with DIP switches.

Functions of the DIP switches differ depending on the interface.

Setting Procedure

Follow the steps below to change the DIP switch settings.

Before you remove the DIP switch cover, turn the printer off.

Otherwise, a short-circuit may cause the printer to malfunction.

CAUTION

DIP switch settings are enabled only when the power is turned on or the printer is reset via the interface. If the settings are changed after that, the functions will not change.

Chapter 2 Setup

Make sure the power supply for the printer is turned off.

Unscrew the screw to remove the DIP switch cover from the base of the

printer.

Set the DIP switches, using the tip of a tool, such as a small screwdriver.

Replace the DIP switch cover, and screw it in place.

For Serial Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Data reception error Ignored Prints “?” OFF

1-2 Receive buffer capacity 45 bytes 4 KB OFF

1-3 Handshaking XON/XOFF DTR/DSR OFF

1-4 Word length 7 bits 8 bits OFF

1-5 Parity check Yes No OFF

1-6 Parity selection Even Odd OFF

1-7

Transmission speed selections

1-8 OFF

See the “ Transmission Speed (DIP Switches

1-7/1-8)” table below.

Transmission Speed (DIP Switches 1-7/1-8)

Transmission speed (bps: bits per second) SW 1-7 SW 1-8

4800 ON ON

9600 OFF ON

Initial

setting

19200 (initial setting) ON OFF

Setting with the memory switch*: 2400, 4800, 9600, 19200, 38400 (initial setting), 57600, 115200

OFF OFF

bps: bits per second

* When DIP switches 1-7 and 1-8 are set to OFF, the value (initially 38400) can be set to any of the

values listed in the lower portion of the row using a command, memory switch setting mode, or

the TM-H6000IV Utility. (See "Setting the Memory Switches/Receipt Enhancement" on page 65.)

Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which can cause white lines due to intermittent print (the motor sometimes stops). To avoid this, set the transmission speed higher or keep the print speed constant by setting it lower. (See "Setting the Memory

Switches/Receipt Enhancement" on page 65.)

DIP Switch Bank 2

Chapter 2 Setup

SW Function ON OFF

2-1 Handshaking (BUSY condition) Receive buffer full

2-2

2-3 ∼

2-4

2-5 ∼

2-6

2-7 I/F pin 6 reset signal Enabled Disabled OFF

2-8 IF pin 25 reset signal Enabled Disabled OFF

Customer display (DM-D) connection

Selects print density

Reserved Fixed to OFF OFF

For DIP switch 2-1 (BUSY condition), see also "Selecting the BUSY Status" on page 52.

Connected Not connected OFF

See "Selecting the Print Density (DIP

Switches 2-3/2-4)" on page 51.

• Offline

• Receive buffer full

Initial

setting

OFF

For Parallel Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Auto line feed Always enabled Always disabled OFF

1-2 Receive buffer capacity 45 bytes 4 KB OFF

1-3 ∼

1-8

Reserved Fixed to OFF OFF

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking (BUSY condition) Receive buffer full

2-2 Reserved Fixed to OFF OFF

2-3 ∼

2-4

2-5 ∼

2-7

Selects print density

Reserved Fixed to OFF OFF

See "Selecting the Print Density (DIP

Switches 2-3/2-4)" on page 51.

• Offline

• Receive buffer full

Initial

setting

Initial

setting

OFF

2-8 IF pin 31 reset signal Fixed to ON ON

For DIP switch 2-1 (BUSY condition), see also "Selecting the BUSY Status" on page 52.

For Built-in USB Interface

DIP Switch Bank 1

Chapter 2 Setup

SW Function ON OFF

1-1 Auto line feed Always enabled Always disabled OFF

1-2 Receive buffer capacity 45 bytes 4 KB OFF

1-3 ∼

1-7

1-8

*: Valid only when the system configuration is set so that the USB driver can support the USB power-saving

function.

Reserved Fixed to OFF OFF

Setting of USB power-saving function*

Disabled Enabled OFF

Factory

setting

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking (BUSY condition) Receive buffer full

• Offline

• Receive buffer full

Factory

setting

OFF

2-2

2-3 ∼

2-4

2-5 ∼

2-7

2-8 Reserved Fixed to ON ON

Customer display (DM-D) connection

Selects print density

Reserved Fixed to OFF OFF

For DIP switch 2-1 (BUSY condition), see also "Selecting the BUSY Status" on page 52.

Connected Not connected OFF

See "Selecting the Print Density (DIP

Switches 2-3/2-4)" on page 51.

OFF

For Ethernet/Wireless LAN Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Auto line feed Always enabled Always disabled OFF

1-2 Receive buffer capacity 45 bytes 4 KB OFF

1-3 ∼

1-8

Reserved Fixed to OFF OFF

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking (BUSY condition) Receive buffer full

2-2 Reserved Fixed to OFF OFF

2-3 ∼

2-4

2-5 ∼

2-7

Selects print density

Reserved Fixed to OFF OFF

See "Selecting the Print Density (DIP

Switches 2-3/2-4)" on page 51.

• Offline

• Receive buffer full

Initial

setting

Initial

setting

OFF

2-8 Reserved Fixed to ON ON

For DIP switch 2-1 (BUSY condition), see also "Selecting the BUSY Status" on page 52.

Chapter 2 Setup

Selecting the Print Density (DIP Switches 2-3/2-4)

Function SW 2-3 SW 2-4

Print density (standard) OFF OFF

Print density (darker than standard) ON OFF

Print density (dark) OFF ON

Depending on the paper type, it is recommended to set the print density as shown in the table

below for the best print quality.

Original Paper Type Density Level

TF50KS-E, TF60KS-E, PD150R, PD160R, PD190R, P220AGB-1, AF50KS-E, KT48F20, KT55F20, F5041, P35023

P30023, P31023 Darker than standard

• If the print density is set to “Darker than standard” or “Dark” level, printing speed may be reduced.

• If the print density is set to “Darker than standard” or “Dark” level, paper dust will accumulate on the print head and print may be faint. For information on how to clean the thermal head, see "Cleaning the Thermal Head" on page 106.

• The print density can be set with DIP switches (2-3/2-4) or the customized value. (See

"Setting the Memory Switches/Receipt Enhancement" on page 65.) The initial setting of

the customized value is “Depends on the DIP switch settings.” If the customized value is changed, the value set with the customized value is enabled.

Standard

Selecting the BUSY Status

With DIP switch 2-1, you can select conditions for invoking a BUSY state as either of the

following:

•When the receive buffer is full

•When the receive buffer is full or the printer is offline

In either case above, the printer enters the BUSY state after power is turned on (including resetting with the interface) and when a self-test is being run.

Printer BUSY Condition and Status of DIP Switch 2-1

DIP SW 2-1

Printer status

ON OFF

Offline During the period after the power is turned on

(including resetting with the interface) to when the printer is ready to receive data.

During the self-test. BUSY BUSY

When the cover is open. — BUSY

BUSY BUSY

During paper feed with the Feed button. — BUSY

When the printer stops printing due to a paperend (when printer has run out of roll paper).

When an error has occurred. — BUSY

When the receive buffer becomes full. BUSY BUSY

If BUSY condition is set to “Receive buffer full,” the printer will not become BUSY

• When the cover is open

• When paper is fed by the FEED button

• When printing has stopped for a paper-end

• When an error has occurred

—BUSY

Chapter 2 Setup

Connecting the Printer to the Host Computer

• Be sure to install the driver before connecting the printer to the host computer.

• The printer uses modular connectors specifically designed for the cash drawer and the

customer display. Do not connect an ordinary telephone line to these connectors.

For Serial Interface

Serial interface connection diagram

When this printer and the customer display (DM-D) are connected to a host computer by the

serial interface, three connection forms are possible:

•Stand-alone connection

• Pass-through connection

•Y connection

The modular cable is connected to the cash drawer and/or the customer display.

Stand-alone connection

This printer is connected to the host computer via the serial port. When a customer display

(DM-D) is to be connected, connect it to the host computer via the serial port.

Power supply unit + AC cable

DM-D

Serial cable

TM-H6000IV

Extension cable for power supply

Modular cable

Cash drawer

Pass-through connection

This printer is connected to the host computer over the serial interface via a customer display

(DM-D).

Power supply unit + AC cable

Extension cable for power supply

Serial cable Serial cable

DM-D

TM-H6000IV

Modular cable

Cash drawer

Y connection

This printer is connected to the host computer via the serial port. When a customer display

(DM-D) is to be connected, connect it to the printer via the modular cable.

A mount-type customer display also can be directly connected to the printer.

DM-D

TM-H6000IV

Serial cable

Power supply unit + AC cable

Modular cable

Cash drawer

Chapter 2 Setup

Connecting the serial interface (RS-232) cable

Be sure to turn off the power supply for both the printer and host computer before connecting the cables.

WARNING

Use a null modem serial cable to connect the printer.

Insert the interface cable connector firmly into the interface connector

on the connector panel.

When using connectors equipped with screws, tighten the screws to

secure the connectors firmly.

When using interface cables equipped with a grounding line, attach the

ground line to the screw hole marked “FG” on the printer.

Connect the other end of the interface cable to the host computer.

For Parallel Interface

Parallel interface connection diagram

This printer is connected to the host computer via the parallel port. When a customer display

(DM-D) is to be connected, connect it to the host computer via the serial port.

The modular cable is connected to the cash drawer.

Power supply unit + AC cable

DM-D

Serial cable

Parallel cable

TM-H6000IV

Extension cable for power supply

Modular cable

Cash drawer

Connecting the parallel interface cable

Insert the interface cable connector firmly into the interface connector

on the connector panel.

Press down the clips on either side of the connector to lock it in place.

When using interface cables equipped with a ground line, attach the

ground line to the screw hole marked “FG” on the printer.

Connect the other end of the interface cable to the host computer.

Chapter 2 Setup

For USB Interface

USB interface connection diagram

When this printer is connected to the host computer by the USB interface, two connection forms

are possible, Stand-alone connection or Y connection.

The modular cable is connected to the cash drawer and/or the customer display.

Stand-alone connection

This printer is connected to the host computer via the USB port. When a customer display

(DM-D) is to be connected, connect it to the host computer via the serial port.

Power supply unit + AC cable

DM-D

Serial cable

USB cable

Extension cable for power supply

Modular cable

TM-H6000IV

Cash drawer

Y connection

This printer is connected to the host computer via the USB port. When a customer display

(DM-D) is to be connected, connect it to the printer via the modular cable.

A mount-type customer display also can be directly connected to the printer.

DM-D

Modular cable

TM-H6000IV

USB cable

Power supply unit + AC cable

Modular cable

Cash drawer

Connecting the USB interface cable

Put the USB cable through the locking wire saddle.

Putting the USB cable through the locking wire saddle, as shown in the figure below, prevents the cable from coming unplugged.

Locking wire saddle

USB cable

Connect the USB cable from the host computer to the USB upstream

connector.

Connect the other end of the interface cable to the host computer.

For Ethernet Interface

Connect the printer to a network by a LAN cable via a hub.

Ethernet interface connection diagram

The modular cable is connected to the cash drawer.

Chapter 2 Setup

Power supply unit

+ AC cable

Serial cable

Power supply unit + AC cable

DM-D

10/100BASE-T

TM-H6000IV

Modular

cable

Cash drawer

Connecting the Ethernet interface cable

• When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge

CAUTION

Connect a 10/100BASE-T cable to the 10/100BASE-T LAN connector by pressing firmly until the

connector clicks into place.

protection. Otherwise, the devices can be damaged by lightning.

• Never attempt to connect the customer display cable, drawer kick-out cable, or a standard telephone line cable to the 10/100BASE-T LAN connector.

To use the Ethernet interface, the IP Address Setup Utility for UB-E02 is required. For detailed information about the setup methods, see the UB-E02 Technical Reference Guide. You can obtain the IP Address Setup Utility for UB-E02 and the UB-E02 Technical Reference Guide from one of the following URLs or ask your dealer:

• For customers in North America, go to the following web site:

http://www.epsonexpert.com/

• For customers in other countries, go to the following web site:

http://www.epson-pos.com/

10/100BASE-T LAN interface connector

LED (Green)

016(146'.'%1//70+%#6+1075'

-'+06'.'(10#05%*.755/

LED (Yellow)

Switch

Press down the switch for a while when the power is on to initialize to the factory settings.

Chapter 2 Setup

For Wireless LAN Interface

For details on how to set up a wireless LAN interface, see the UB-R02/R03 Technical Reference

Guide.

Wireless LAN interface connection diagram

• To use the wireless LAN interface, the IP Address Setup Utility for UB-R02/R03 is required. For detailed information about the setup methods, see the UB-R02/R03 Technical Reference Guide. You can obtain the IP Address Setup Utility for UB-R02/R03 and the UB-R02/R03 Technical Reference Guide from one of the following URLs or ask your dealer: ∗ For customers in North America, go to the following web site:

http://www.epsonexpert.com/

∗ For customers in other countries, go to the following web site:

http://www.epson-pos.com/

• Initial setting of the UB-R02 is ad hoc mode.

Ad hoc mode

Infrastructure mode

Power supply unit + AC cable

TM-H6000IV

Access point

TM-H6000IV

Power supply unit + AC cable

Connecting the Power Supply Unit (PS-180)

Use the PS-180 or an equivalent product as the power supply unit.

Before using the power supply unit, read carefully the user’s manual enclosed with it.

• Always use the EPSON PS-180 or an equivalent product as the power supply unit.

Using a nonstandard power supply can result in electric shock and fire.

WARNING

• Should a fault ever occur in the EPSON PS-180 or equivalent product, immediately turn off the power to the printer and unplug the power supply cable from the wall socket.

For an Energy Star-compliant printer, use only the power supply that came with the printer.

DC cable

Power supply unit

AC ca ble

Connecting the Power Supply Unit

• Be sure to unplug the AC cable from the wall socket whenever connecting or disconnecting the power supply unit to the printer.

WARNING

Make sure the printer’s power supply is turned off and the AC cable has

been unplugged from the wall socket.

Failure to do so may result in damage to the power supply unit or the printer.

• Make sure the wall socket power supply satisfies the rated voltage requirements of the power supply unit. Never insert the power supply cable plug into a socket that does not meet the rated voltage requirements of the power supply unit.

Doing so may result in damage to both the power supply and the printer.

Insert the connector of the DC cable onto the power supply connector.

Connect the plug of the AC cable to the wall socket.

Chapter 2 Setup

Do not turn on the printer before installing the printer driver.

Attaching the Connector Cover

Follow the steps below to attach the connector cover to protect cables.

Align 2 projections A on the top of the connector cover with holes in the

back of the printer.

Push the connector cover forward so that the projections B at the

bottom of the printer fit properly in the holes in both sides of the connector cover.

To remove the connector cover, push both sides of the cover inward to release the holes in both sides of the cover from the projections at the bottom of the printer.

Chapter 2 Setup

Setting the Memory Switches/Receipt Enhancement

With the memory switch and R/E (receipt enhancement) function, which are software settings

for this printer, you can set the various functions.

For an outline of the functions, see the following section. Use the methods shown in the table

below; TM-H6000IV Utility, M e mo r y S w itch Setting Mode, or ESC/POS comman

memory switches and R/E functions.

ds, to set the

Settings\Setting Methods

Power on notice ✔✔

Error signal output ✔✔

Slip paper jam detection ✔✔

Receipt unit open during printing ✔✔

User NV memory capacity ✔✔

NV graphics memory capacity ✔✔

Interface selection ✔✔

Roll paper width ✔✔✔

Receipt print density ✔✔✔

Receipt print speed ✔✔✔

Memory Switches

Command execution during offline ✔✔✔

Power supply unit capacity ✔✔✔

Customized Values

Autocutting at roll paper cover close ✔✔✔

Automatic paper reduction ✔✔✔

TM-H6000IV

Utility

Memory

Switch

Setting Mode

ESC/POS

Commands

Print density in multi-tone printing ✔✔✔

Transmission speed for serial interface ✔✔✔

Automatic top logo printing ✔✔

Automatic bottom logo printing ✔✔

Top logo printing at cover close ✔✔

Receipt

Top logo printing at power on ✔✔

Enhancement

• For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User’s Manual.

• For information about how to use the memory switch setting mode, see "Memory Switch

Setting Mode" on page 93.

• For detailed information about ESC/POS commands, see the ESC/POS Application Programming Guide.

Functions

Power on notice

•Transmits (initial setting)

•Does not transmit

Error signal output

•Enabled (initial setting)

•Disabled

This function is valid only when using the parallel interface.

Slip paper jam detection

•Enabled (initial setting)

•Disabled

Receipt unit open during printing

•Offline (initial setting)

• Recoverable error

User NV memory capacity

•1 KB (initial setting)

•64 KB

•128 KB

•192 KB

NV graphics memory capacity

•None

•64 KB

•128 KB

•192 KB

•256 KB

•320 KB

•384 KB (initial setting)

Interface selection

Selectable from: automatic selection, fixed to UB interface, or fixed to built-in USB.

The TM-H6000IV has dual interfaces: a built-in USB interface and another interface selected by the customer. (The selectable interface is referred to as the “UB” interface.) The tables below describe the modes you can set for the printer to control the dual interfaces.

Chapter 2 Setup

For models with serial/parallel UB

Interface mode UB Built-in USB

Automatic selection (initial setting)

Fixed to UB

Fixed to built-in USB

Available Available

Available Not available

Not available Available

For models with other UB

Interface mode UB Built-in USB

Automatic selection

Fixed to UB (initial setting)

Fixed to built-in USB

Automatic selection:

The interface of either the UB or built-in USB to which data is transmitted first is selected. Once the interface is selected, the selection is enabled until the power is turned off or the printer is reset.

Available Not available

Not available Available

Roll paper width

•80 mm (initial setting)

•58 mm

• Be sure to install the roll paper guide (model: PG-58II) when you select the 58 mm paper width. (See "Changing the Paper Width" on page 44.)

Receipt print density

Selectable from levels 1 to 13 (70% ∼ 130%) (initial setting: level 7)

Depending on the paper type, it is recommended to set the print density as shown in the table

below for the best print quality.

Original Paper Type Density Level

AF50KS-E 4 (85%)

TF50KS-E, P220AGB-1 5 (90%)

P35023 6 (95%)

TF60KS-E, PD150R, PD160R, PD190R, KT48F20, KT55F20,F5041 7 (100%)

P30023, P31023 8 (105%)

• If the print density is set to a darker level, printing speed may be reduced.

• If the print density is set to a darker level, paper dust accumulates on the print head and

print may be faint. For information on how to clean the thermal head, see "Cleaning the

Thermal Head" on page 106.

• The print density can be set with DIP switches (2-3/2-4) or the customized value. (See

"Selecting the Print Density (DIP Switches 2-3/2-4)" on page 51.) The initial setting of the

customized value is “Depends on the DIP switch settings.” If the customized value is changed, the value set with the customized value is enabled.

Receipt print speed

Selectable from levels 1 to 13 (Slow ∼ Fast) (initial setting: level 13)

Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which may cause white lines due to intermittent print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it lower, or set the transmission speed higher for the serial interface. (See "Transmission Speed (DIP Switches 1-7/1-8)" on page 46.)

Chapter 2 Setup

Command execution during offline

When this function is enabled, you can execute specified commands even if the printer is offline

due to specified causes.

•Enabled

•Disabled (initial setting)

For the combination of the offline causes and executable commands, see the ESC/POS Application Programming Guide.

Power supply unit capacity

Selectable from levels 1 to 3 (Low ∼ High) (initial setting: level 3)

Autocutting at roll paper cover close

•Cuts

•Does not cut (initial setting)

Automatic paper reduction

•Extra upper space reduction: disabled (initial setting) or enabled

•Extra lower space reduction: disabled (initial setting) or enabled

•Line space reduction rate: not reduced (initial setting), 25%, 50%, or 75%

•Line feed reduction rate: not reduced (initial setting), 25%, 50%, or 75%

•Barcode height reduction rate: not reduced (initial setting), 25%, 50%, or 75%

Print density in multi-tone printing

Selectable from levels 1 to 13 (70% ∼ 130%) (initial setting: level 7)

Depending on the paper type, it is recommended to set the print density for the best print

quality.

Transmission speed for serial interface

When DIP switches 1-7 and 1-8 are set to ON, the value (initially 38400) can be set to 2400, 4800,

9600, 19200, 38400, 57600, or 115200. (See "Transmission Speed (DIP Switches 1-7/1-8)" on page

46.)

The transmission speed can be set with DIP switches 1-7 and 1-8 (See "Transmission

Speed (DIP Switches 1-7/1-8)" on page 46.) or the customized value. When DIP switches

1-7 and 1-8 are set to OFF, the setting with the customized value is enabled.

Automatic top logo printing

Key code

Selectable from key codes of registered logos

Alignment

•Left

•Center

•Right

Automatic bottom logo printing

Key code

Selectable from key codes of registered logos

Alignment

•Left

•Center

•Right

Top logo printing at cover close

•Enabled (initial setting)

•Disabled

Top logo printing at power on

•Enabled

•Disabled (initial setting)

Connecting the Cash Drawer

Use the cash drawer handled by EPSON or your dealer.

Connecting the Drawer Kick-out Cable

• Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, make sure its specification meets the following

WARNING

conditions. Otherwise, devices may be damaged.

∗ The load, such as a drawer kick-out solenoid, must be connected between pins 4 and

2 or pins 4 and 5 of the drawer kick-out connector.

∗ When the drawer open/close signal is used, a switch must be provided between

drawer kick-out connector pins 3 and 6.

∗ The resistance of the load, such as a drawer kick-out solenoid, must be 24

or the input current must be 1A or less.

∗ Be sure to use the 24V power output on drawer kick-out connector pin 4 for driving the

equipment.

• Use a shield cable for the drawer connector cable.

• Two driver transistors cannot be energized simultaneously.

• Leave intervals longer than 4 times the drawer driving pulse when sending it

continuously.

• Be sure to use the printer power supply (connector pin 4) for the drawer power source.

• Do not insert a telephone line into the drawer kick-out connector.

Doing so may damage the telephone line or printer.

• Do not connect the USB connector (“B” Plugs of the series B connectors) to the drawer kick-out connector.

Doing so may damage the printer or the host computer system.

Chapter 2 Setup

Ω or more

Connect the connector of the drawer kick-out cable to the printer.

Drawer Connection Circuitry

Control device

Printer side

()

8

Drawer kick-out connector

With shielded

User side [Drawer kick-out side]

Drawer kick-out solenoid

Drawer open/close switch

Chapter 3 Application Development Information

Application Development Information

This chapter describes how to control the printer and gives information useful for printer

application development.

How to Control the Printer

Use a driver or ESC/POS commands to control the printer.

Selecting a Driver

Choose one of the drivers listed in "Printer Drivers" on page 83, depending on the application

operating environment.

For information about the driver operating environment, see the installation manual for each

driver.

When you develop a new application

•Use APD if you want to print True Type fonts or print many graphics.

•OPOS ADK is recommended for system extensibility. A n OPOS driver is provided for various

peripherals and it is a POS industry standard now. It enables POS system efficiency, reduction

of development cost, and effective u

You can use all functions, including ones not supported by OPOS ADK or APD, by using ESC/POS commands through your driver. Use the DIRECT I/O function of OPOS ADK, the control A command of APD, or Status API to send ESC/POS commands from each driver. (See "ESC/POS command functions" on page 74.)

se of application assets.

ESC/POS Commands

ESC/POS is the Epson original printer command system. With ESC/POS commands, you can

directly control all the TM printer functions, but detailed knowledge of printer specifications or

combination of commands is required.

To use ESC/POS commands, you need to agree to a nondisclosure contract fi

rst and obtain the

ESC/POS Application Programming Guide. Ask your dealer for details.

The ESC/POS command functions are listed below. See the ESC/POS Application Programming

Guide for more details.

ESC/POS command functions

Slip paper

Active sheet

Commands

Print commands

Print and line feed ✔✔✔✔

Print and carriage return ✔✔✔✔

Print and feed paper ✔✔✔✔

Print and reverse feed ✔✔✔

Print and feed n lines ✔✔✔✔

Roll paper

Front

Endorsement

40 cpl mode

disabled

40 cpl mode

enabled

Print and reverse feed n lines ✔✔✔

Print and eject cut sheet ✔✔✔

Print and return to standard mode ✔✔

Print data in page mode ✔✔

Line spacing commands

Select default line spacing ✔✔

Set line spacing ✔✔

Character commands

Select character code table ✔✔

Select an international character set ✔✔

Set right-side character spacing ✔✔

Select print mode(s) ✔✔✔

✔

✔✔

Chapter 3 Application Development Information

Turn underline mode on/off ✔✔✔

Turn emphasized mode on/off ✔✔✔

Select character font ✔✔✔

Select character size ✔✔✔

Turn smoothing mode on/off ✔

Turn double-strike mode on/off ✔✔✔

Turn upside-down print mode on/off ✔✔✔✔

Turn 90° clockwise rotation mode on/off ✔✔*

Turn white/black reverse print mode on/off

Select/cancel user-defined character set

Define user-defined characters ✔✔✔

Cancel user-defined characters ✔✔✔

Cancel print data in page mode ✔✔

Printing paper commands

Select the side of the slip ✔✔✔

Feed to the print starting position for the slip

Select paper type(s) for printing ✔✔✔✔

Select paper type(s) for command settings

Set cut sheet wait time ✔✔✔✔

✔

✔✔✔

✔✔✔✔

✔✔✔

✔*

Panel button commands

Enable/disable panel buttons ✔✔

Paper sensor commands

Select paper sensor(s) to stop printing ✔✔✔✔

Select paper sensor(s) to output paperend signals

Print position commands

Horizontal tab ✔✔✔✔

Set horizontal tab positions ✔✔✔✔

✔✔✔✔

✔✔

Set left margin ✔✔✔

Set print area width ✔✔✔

Select justification ✔✔✔

Set absolute print position ✔✔✔✔

Set relative print position ✔✔✔

Set print position to the beginning of print line

Set print area in page mode ✔✔

Select print direction in page mode ✔✔

Set absolute vertical print position in page mode

Set relative vertical print position in page mode

Bit image commands

Transmit the NV graphic memory capacity

Print the graphics data in the print buffer

✔✔✔✔

✔✔

✔

✔*

Transmit the remaining capacity of the NV graphics memory

Transmit the remaining capacity of the download graphics memory

Transmit the key code list for defined NV graphics

Delete all NV graphics data ✔✔

Delete the specified NV graphics data ✔✔

Define the NV graphics data (raster format)

Print the specified NV graphics data ✔✔

Transmit the key code list for defined download graphics

Delete all download graphics data ✔✔

Delete the specified download graphics data

✔✔

✔✔✔✔

✔✔

Chapter 3 Application Development Information

Define the NV graphics data (raster format)

Print the specified download graphics data

Store the graphics data in the print buffer (raster format)

Specify Windows BMP NV graphics data

Specify Windows BMP download graphics data

Select bit-image mode ✔✔✔✔

Status commands

Enable/disable Automatic Status Back (ASB)

Customize ASB-status bits ✔✔✔✔

Transmit status ✔✔✔✔

Transmit real-time status ✔✔✔✔

✔✔

✔

✔✔✔✔

Enable/disable Automatic Status Back (ASB) for optional functions (extended status)

Bar code commands

Print bar code ✔✔*

Set bar code height ✔✔✔✔

Set bar code width ✔✔✔✔

Select print position of HRI characters ✔✔✔✔

Select font for HRI characters ✔✔✔✔

Two-dimensional code commands

PDF417: Set the number of columns in the data region

PDF417: Set the number of rows ✔

PDF417: Set the width of the module ✔

PDF417: Set the row height ✔

✔✔✔✔

✔

PDF417: Set the error correction level ✔

PDF417: Select the options ✔

PDF417: Store the data in the symbol storage area

✔

PDF417: Print the symbol data in the symbol storage area

PDF417: Transmit the size information of the symbol data in the symbol storage area

QR Code: Select the model ✔

QR Code: Set the size of the module ✔

QR Code: Set the error correction level ✔

QR Code: Store the data in the symbol storage area

QR Code: Print the symbol data in the symbol storage data area

QR Code: Transmit the size information of the symbol data in the symbol storage area

MaxiCode: Select the mode ✔

MaxiCode: Store the data in the symbol storage area

✔

MaxiCode: Print the symbol data in the symbol storage area

MaxiCode: Transmit the size information of the symbol data in the symbol storage area

Two-dimensional GS1 DataBar: Set the width of module

Two-dimensional GS1 DataBar: Set the maximum width of GS1 DataBar Expanded Stacked

Two-dimensional GS1 DataBar: Store the data in the symbol storage area

Two-dimensional GS1 DataBar: Print the symbol data in the symbol storage area

✔

Two-dimensional GS1 DataBar: Transmit the size information of the symbol data in the symbol storage area

Chapter 3 Application Development Information

✔

Composite Symbology: Set the width of module

Composite Symbology: Set the maximum width of GS1 DataBar Expanded Stacked

Composite Symbology: Select font for HRI characters

Composite Symbology: Store the data in the symbol storage area

Composite Symbology: Print the symbol data in the symbol storage area

Composite Symbology: Transmit the size information of the symbol data in the symbol storage area

Macro function commands

Start/end macro definition ✔✔✔✔

Execute macro ✔✔✔✔

✔

Mechanism control commands

Turn unidirectional print mode on/off ✔✔✔✔

Return home ✔✔✔

Set/cancel cut sheet reverse eject ✔✔✔✔

Release paper ✔✔✔✔

Select cut mode and cut paper ✔

Customized commands

Change into the user setting mode ✔✔✔✔

End the user setting mode session ✔✔✔✔

Change the setting of the memory switch

Transmit the setting of the memory switch

Set the customized setting values ✔✔✔✔

✔✔✔✔

Transmit the customized setting values ✔✔✔✔

Set the transmission conditions for the serial interface

Transmit the transmission conditions for the serial interface

Save the setting values from the work area into the storage area

Load the setting values stored in the storage area to the work area

Select the setting values loaded to the work area after the initialization process

Delete the specified record ✔✔✔✔

Store the data in the specified record ✔✔✔✔

Transmit the data in the specified record

Transmit capacity of the NV user memory currently being used

Transmit the remaining capacity of the NV user memory

✔✔✔✔

Transmit the key code list ✔✔✔✔

Delete all data in the NV user memory ✔✔✔✔

Set 40 cpl mode ✔✔✔✔

Miscellaneous commands

Initialize printer ✔✔✔✔

Transmit printer ID ✔✔✔✔

Set horizontal and vertical motion units ✔✔✔

Select peripheral device ✔✔✔✔

Generate pulse ✔✔✔✔

Generate pulse in real time ✔✔✔✔

Execute power-off sequence ✔✔✔✔

Clear buffer(s) ✔✔✔✔

Enable/disable real-time command ✔✔✔✔

Send real-time request to printer ✔✔✔✔

✔*

Chapter 3 Application Development Information

Select page mode ✔✔

Select double-density page mode ✔

Select standard mode ✔✔

Enable/disable transmission of paper status

Execute test print ✔✔✔✔

Select the print speed ✔✔✔✔

Initialize maintenance counter ✔✔✔✔

Transmit maintenance counter ✔✔✔✔

Receipt enhancement commands

Cancel set values for top/bottom logo printing

Transmit set values for top/bottom logo printing

Set top logo printing ✔✔✔✔

Set bottom logo printing ✔✔✔✔

Make extended settings for top/ bottom logo printing

Enable/disable top/bottom logo printing

✔✔✔✔

MICR control commands (only for models with the MICR reader)

Transmit real-time status ✔✔✔✔

Select MICR data handling ✔✔✔✔

Read check paper ✔✔✔✔

Load check paper to print starting position

Eject check paper ✔✔✔✔

Request retransmission of check paper reading result

Clean MICR mechanism ✔✔✔✔

Kanji commands (only for Simplified Chinese models and Traditional Chinese models)

Select print mode(s) for Kanji characters

✔✔✔✔

✔✔

Select Kanji character mode ✔✔

Turn underline mode on/off for Kanji characters

Cancel Kanji character mode ✔✔

Define user-defined Kanji characters ✔✔

Select Kanji character code system ✔✔

Set Kanji character spacing ✔✔

Turn quadruple-size mode on/off for Kanji characters

*1: Avai lable only for Font A and multi-byte code characters

*2: Fixed value

*3: Only for standard mode

✔✔

Chapter 3 Application Development Information

Software and Manuals

The following software and manuals are provided for application development.

How to Get Drivers, Manuals, and the Utility

Yo u can obtain drivers, manuals, and the TM-H6000IV Utility from one of the following URLs.

For customers in North America, go to the following web site:

http://www.epsonexpert.com/ and follow the on-screen instructions.

For customers in other countries, go to the following web site:

http://www.epson-pos.com/

Printer Drivers

Software Manual

EPSON Advanced Printer Driver (APD):

In addition to ordinary Windows driver functions, this driver has controls specific to POS, such as controls for paper cut, a cash drawer, or customer display. The Status API (Epson original DLL) that monitors printer status and sends ESC/POS commands is also attached to this driver.

OPOS ADK:

This OCX driver can control POS peripherals using OLE technology* with original commands is not required on the application side, efficient system development is possible.

OPOS ADK for .NET:

OPOS ADK for .NET allows you to develop applications that are compatible with Microsoft POS for .NET.

When developing applications, use a separate development environment such as Microsoft Visual Studio .NET.

. Because controlling POS peripherals

• APD Install Manual

• APD TM/BA/EU Printer Manual

• APD Printer Specification

• Devmode API/PRINTERINFO Manual

• Status API Manual

• Sample Program Guide

• OPOS Installation Manual

• User’s Manual

• Application Development Guide

• UnifiedPOS Retail Peripheral Architecture*

• Sample Program Guide

• OPOS ADK for .NET Installation Guide

• UnifiedPOS Retail Peripheral Architecture*

• User's Reference (SetupPOS)

• Application Development Guide

(POSPrinter TM-H6000IV)

Software Manual

JavaPOS ADK:

JavaPOS is the standard specification which defines an architecture and device interface (API) to access various POS devices from a Java based system. Using JavaPOS standard API allows control with Java-based applications of functions inherent to each device. A flexible design with Java language and JavaPOS enables many different types of computer systems, such as stand alone or network configuration, to use a same application. You can use JavaPOS to build applications and drivers independently of platforms. This allows flexible configurations using thin clients to meet the system requirements.

EPSON TM Virtual Port Driver:

This driver is a Serial-USB and Parallel-USB conversion driver to make an EPSON TM/BA/EU printer connected via USB accessible from a POS application through virtual COM ports and a virtual LPT port. Without making changes in the POS application that controls devices connected through serial or parallel interfaces, devices connected via USB can be directly controlled with ESC/POS commands.

JavaPOS ADK Installation Guide

TM Virtual Port Driver User’s Manual

*1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver

is presupposed to be used with a development environment, such as Visual Basic, unlike

ordinary Windows drivers. It is not a driver to be used for printing from commercial

applications.

*2: This guide describes general informati

on on how to control printers using the OPOS ADK (in

the chapter “POS Printer” and “Appendix A”). It does not describe Epson’s specific functions.

Utilities

Chapter 3 Application Development Information

Software Manual

TM-H6000IV Utility:

Use for checking and setting the following functions:

• Current settings

• Operation check

• Storing logos

• Paper reduction

• Automatic paper cut

• Printing control

• Communication interface

• Backup/restore

TM-H6000IV Printer Model Setting Utility:

Use to change the printer model name when you use the TM-H6000IV with the APD Ver. 4.00 ~ 4.04.

TM Net WinConfig:

Use for IP address or wireless LAN setting.

EpsonNet Simple Viewer:

Use to monitor the network and the printer status.

TM-H6000IV Remote Configuration Tool:

Use to change settings and monitor the status of the TM-H6000IV connected by parallel/serial/USB to client computers (POS and KIOSK terminals) from an administrator computer over the network using EpsonNet Simple Viewer and the TM-H6000IV Utility.

• TM-H6000IV Utility User’s Manual

TM-H6000IV Printer Model Setting Utility User's Manual

• TM Net WinConfig User’s Guide

• UB-E02 Technical Reference Guide

• UB-R02/R03 Technical Reference Guide

EpsonNet Simple Viewer User’s Manual

TM/BA/EU Printer Remote Configuration Tool User’s Manual

BMP File Converter:

Use to convert the BMP image files used in Windows into a data format which can be interpreted by the TM-H6000IV. Conversion to multi-tone or black and white image command is possible. After execution, a binary file with the command string is created.

Readme

Setting/Checking Modes

Besides the ordinary print mode, the printer has the following modes to set or check settings of

the printer.

•Self-test Mode (See page 86.)

• Hexadecimal Dumping Mode (See page 89.)

•NV Graphics Print Mode (See page 90.)

•Receipt Enhancement Information Print Mode (See page 92.)

•Memory Switch Setting Mode (See page 93.)

Self-test Mode

In the self-test mode, the printer prints the current status of the printer (on the roll paper) and

resident characters as a test print (roll paper, slip paper, and validation paper).

Yo u can confirm the following information with the status print.

•ROM version

•Interface setting

•Buffer capacity setting

•Busy condition setting

•Automatic line feed setting

•Customer display connection

•Resident character set

•Print density setting

•Installed devices (MICR unit, endorsement printer unit, validation unit)

•Maintenance information (thermal head, autocutter, impact head, MICR head)

•DIP switch settings

Chapter 3 Application Development Information

Starting the status print and test print on the roll paper

Follow the steps below to start a status print and test print on the roll paper.

Install the roll paper.

Close all covers and the receipt unit.

While pressing the Feed button, turn on the printer. (Keep pressing the

button until the printer starts printing.)

The printer starts printing the current status of the printer on the roll paper.

With the Ethernet interface, before printing starts, it takes 6 seconds if the IP address is fixed and 13 seconds if the IP address is obtained with the automatic setting. (It may take longer, depending on the response time from the host.)

When the printer finishes printing the printer status, the following message is printed and the Paper LED flashes. (The printer is now in the self-test wait mode.):

“Select Modes by pressing Feed button.

Continue SELF-TEST: Less than 1 second

Mode Selection : 1 seco

nd or more”

To start the test print, press the Feed button (less than 1 second).

The printer prints a rolling pattern on the roll paper, using only the built-in character set.

If you select the mode selection, see "NV Graphics Print Mode" on page 90, "Receipt

Enhancement Information Print Mode" on page 92, or "Memory Switch Setting Mode" on page 93.

After printing the following message, the printer is initialized and returned to the normal mode.

“*** completed***”

Starting the test print on slip paper

Follow the steps below to start a test print on slip paper.

Close all covers and the receipt unit.

While pressing the Release button, turn on the printer. (Keep pressing the

button until the Slip LED starts flashing.)

The printer goes into the slip insertion waiting status.

Insert slip paper.

The printer prints a rolling pattern on the slip paper, using only the built-in character set.

For models with the endorsement printer, the printer prints on both sides of the paper.

After printing the following message, the printer is initialized and returned to the normal mode.

“*** completed***”

Starting the test print on validation paper

Follow the steps below to start a test print on validation paper.

Close all covers and the receipt unit.

While pressing the Feed button and the Release button, turn on the

printer. (Keep pressing the buttons until the Slip LED starts flashing.)

The printer goes into the validation insertion waiting status.

Insert validation paper.

The printer prints a rolling pattern on the validati on paper, using only the built-in character set.

After printing the following message, the printer is initialized and returned to the normal mode.

“*** completed***”

Chapter 3 Application Development Information

Hexadecimal Dumping Mode

In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer

in hexadecimal numbers and their corresponding characters on the roll paper.

Starting the hexadecimal dumping mode

Follow the steps below to run this mode.

• If there is no character corresponding to print data, “.” is printed.

• If print data is less than one line, press the Feed button to print the line.

• Applications that confirm printer status may not work correctly during the hexadecimal

dumping mode. The printer returns only the status for “Transmit real-time status.”

Install the roll paper.

With the roll paper cover open, while pressing the Feed button, turn on

the printer.

Close the roll paper cover.

The printer starts printing data received from then on in hexadecimal numbers and their corresponding characters.

Printing example:

Hexadecimal Dump To terminate hexadecimal dump, press FEED button three times.

1B 21 00 1B 26 02 40 40 1B 69 .!..&.@@.i 1B 25 01 1B 63 34 00 1B 30 31 .%..c4..01 41 42 43 44 45 46 47 48 49 4A ABCDEFGHIJ

*** completed ***

Turn off the printer or press the Feed button 3 times to return to the normal mode.

. ! . . & . @ @ . i . % . . c 4 . . 0 1 ABCDEFGHIJ

NV Graphics Print Mode

Yo u can confirm the following information on the roll paper by running NV graphics print

mode:

•Capacity of the NV graphics

•Used amount of the NV graphics

•Unused capacity of the NV graphics

•Number of NV graphics that are registered

•Key code, number of dots in X direction, number of dots in Y direction

•NV

graphics data

For detailed information about NV graphics, see "NV Graphics Memory" on page 22.

Starting the NV graphics print mode

Follow the steps below to run this mode.

Install the roll paper.

Close all covers and the receipt unit.

While pressing the Feed button, turn on the printer. (Keep pressing the

button until the printer starts printing.)

The printer starts printing the current status of the printer.

When the printer finishes printing the printer status, the following message is printed and the Paper LED flashes. (The printer is now in the self-test wait mode.):

“Select Modes by pressing Feed button.

Continue SELF-TEST: Less than 1 second

Mode Selection : 1 second or more”

Press the Feed button. (Keep pressing the button until the printer starts

printing.)

The printer starts printing instructions.

Chapter 3 Application Development Information

After the printing has been completed, press the Feed button.

Press the Feed button again. (Keep pressing the button until the printer

starts printing.)

The printer starts printing the NV graphics information.

Turn the power off and on to return to the normal mode.

Receipt Enhancement Information Print Mode

Yo u can confirm the following information on the roll paper by running the R/E information

mode:

•Automatic top logo setting

•Automatic bottom logo setting

•Extended settings for automatic top/bottom logo

Starting the R/E information print mode

Follow the steps below to run this mode.

Install the roll paper.

Close all covers and the receipt unit.

While pressing the Feed button, turn the power on. (Keep pressing the

button until the printer starts printing.)

The printer starts printing the current status of the printer.

When the printer finishes printing the printer status, the following message is printed and the Paper LED flashes. (The printer is now in the self-test wait mode.):

“Select Modes by pressing Feed button.

Continue SELF-TEST: Less than 1 second

Mode Selection : 1 second or more”

Press the Feed button. (Keep pressing the button until the printer starts

printing.)

The printer starts printing instructions.

After the printing has been completed, press the Feed button twice.

Press the Feed button again. (Keep pressing the button until the printer

starts printing.)

The printer starts printing the R/E information.

Turn the power off and on to return to the normal mode.

Chapter 3 Application Development Information

Memory Switch Setting Mode

In the memory switch setting mode, you can set the following “memory switches (customized

values),” which are software switches of this printer.

• Receipt print density • Transmission speed for serial interface

• Automatic paper reduction • Autocutting at roll paper cover close

• Roll paper width • Interface selection

• Power supply unit capacity • Receipt print speed

• Error control • Power on not ice

• NV capacity

(User NV memory, NV graphics memory)

For detailed information about memory switches, see "Setting the Memory Switches/

Receipt Enhancement" on page 65.

• Command execution during offline

Starting the memory switch setting mode

Follow the steps below to run this mode.

Install the roll paper.

Close all covers and the receipt unit.

While pressing the Feed button, turn the power on. (Keep pressing the

button until the printer starts printing.)

The printer starts printing the current status of the printer.

When the printer finishes printing the printer status, the following message is printed and the Paper LED flashes. (The printer is now in the self-test wait mode.):

“Select Modes by pressing Feed button.

Continue SELF-TEST: Less than 1 second

Mode Selection : 1 second or more”

Press the Feed button. (Keep pressing the button until the printer starts

printing.)

The printer starts printing instructions.

After the printing has been completed, press the Feed button 3 times.

Press the Feed button again. (Keep pressing the button until the printer

starts printing.)

The printer starts printing instructions. Follow them.

After one setting has been completed, the printer stores the setting and then starts initializing.

After that, the printer returns to the normal mode.

Handling

This chapter describes basic handling of the printer.

Usage Precautions

•Make sure cords and foreign objects are not caught in the printer.

•Do not open the covers during printing or autocutting.

•Make sure that the printer is not subjected to any impact or vibration.

•Do not put any food or drink on the printer case.

Chapter 4 Handling

•To prevent a paper jam, do not preve

not pull the paper being ejected.

nt paper from being ejected from the paper exit, and do

Installing and Replacing the Ribbon Cartridge

• It is recommended to use genuine Epson ink ribbon cartridges (ERC-32). Use of nongenuine ink ribbon cartridges may cause damage that is not covered by Epson’s warranties.

• When the print is faint and the print quality is not acceptable, it is time to replace the ink ribbon cartridge with a new one.

Turn on the printer.

Open the front cover using the tabs on both sides of the front cover.

Remove the used ribbon cartridge, if there is one.

Turn the knob on the new ribbon cartridge in the direction of the arrow

marked on the cartridge 2 or 3 times to remove any slack in the ribbon.

Insert a new ribbon cartridge until it clicks into place.

If there is slack or a fold in the ribbon, reinstall it.

Turn the knob in the marked direction 2 or 3 times again to remove any

slack in the ribbon.

Close the front cover.

Chapter 4 Handling

Installing and Replacing the Ribbon Cartridge for E/P

For the models with the E/P (endorsement printer), follow the steps to install the ink ribbon

cartridge for the endorsement printer.

It is recommended to use genuine Epson ink ribbon cartridges (ERC-43). Use of nongenuine ink ribbon cartridges may cause damage that is not covered by Epson’s warranties.

Turn on the printer.

Pull the lever on the left side of the receipt unit to open the receipt unit.

Remove the used ribbon cartridge, if there is one.

Turn the knob on the new ribbon cartridge in the direction of the arrow

marked on the cartridge 2 or 3 times to remove any slack in the ribbon.

Insert a new ribbon cartridge until it clicks into place.

If there is slack or a fold in the ribbon, reinstall it.

Turn the knob in the marked direction 2 or 3 times again to remove any

slack in the ribbon.

Close the receipt unit.

Installing and Replacing Paper

• Do not open the roll paper cover and receipt unit during printing/autocutting.

The printer may be damaged.

WARNING

Inserting Slip Paper

• Do not touch the manual cutter with your hands.

The manual cutter blade is sharp and may cause injury.

Use paper that meets the printer specifications. For details about paper specifications, see

"Paper Specifications" on page 28.

• Do not insert checks that have clips or staples. This may cause paper jams.

• The paper must be flat, without curls, folds, or wrinkles.

Chapter 4 Handling

Turn on the printer.

Insert the paper face up with the right paper edge against the right side

of the paper guide, and insert it as far as it will go.

For models with the MICR reader, MICR reading is available by inserting the check paper so that the MICR characters on the paper are on the right side.

Insert the paper straight until the top edge of the paper touches the

stopper.

When the printer starts feeding the paper, release it immediately.

Pull the ejected paper straight up out of the printer.

100

Epson TM-H6000IV Technical Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

For Safety

Key to Symbols

Warnings

Cautions

Restriction of Use

About this Manual

Aim of the Manual

Manual Content

Contents

Product Overview

Features

Product Configurations

Interfaces

Colors

Accessories

Part Names and Functions

Power switch

Power Switch Cover

Control Panel

Offline

Connectors

Error Status

Automatically Recoverable Errors

Recoverable Errors

Unrecoverable Errors

NV Memory (Non-Volatile Memory)

NV Graphics Memory

User NV Memory

Memory Switches

R/E (Receipt Enhancement)

User-defined Page

Maintenance Counter

Product Specifications

Printing Specifications

Character Specifications

Paper Specifications

Printable Area

Printing and Cutting Positions

Ribbon Cassette

MICR Reader (Factory-Installed Option)

Electrical Characteristics

Reliability

Environmental Conditions

External Dimensions and Mass

Option Specifications

Power Supply Unit (PS-180)

Setup

Flow of Setup

Installing the Printer

Important Notes

Adjusting the Paper Roll Near-End (NE) Sensor

Changing the Paper Width

Setting the DIP Switches

Setting Procedure

For Serial Interface

For Parallel Interface

For Built-in USB Interface

For Ethernet/Wireless LAN Interface

Selecting the Print Density (DIP Switches 2-3/2-4)

Selecting the BUSY Status

Connecting the Printer to the Host Computer

For Serial Interface

For Parallel Interface

For USB Interface

For Ethernet Interface

For Wireless LAN Interface

Connecting the Power Supply Unit (PS-180)

Connecting the Power Supply Unit

Attaching the Connector Cover

Setting the Memory Switches/Receipt Enhancement

Functions

Connecting the Cash Drawer

Connecting the Drawer Kick-out Cable

Application Development Information

How to Control the Printer

Selecting a Driver