EPSON TM-H6000 III service manual

TM-H6000III

Technical Reference

Guide

EPSON

English

410307001

TM-H6000III Technical Reference Guide

CAUTIONS

❏ This document shall apply only to the product(s) identified herein.

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties

for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

TRADEMARKS

Microsoft, Windows NT, Windows 2000, Windows XP, Visual Basic and Visual C++ are trademarks and registered trademarks of Microsoft Corporation, USA.

Java and JavaPOS are trademarks or registered trademarks of Sun Microsystems, Inc.

EPSON

and ESC/POS® are registered trademarks of Seiko Epson Corporation.

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

ESC/POS® Proprietary Command System

EPSON took the initiative by introducing ESC/POS, a proprietary POS printer command system including patented commands and enabling versatile POS system construction with high scalability. Compatible with all types of EPSON POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

Rev. B i

Revision Information

Revision Page Altered Items and Contents

Rev. A all pages Newly authorized

Rev. B all pages The validation model added

ii Rev. B

TM-H6000III Technical Reference Guide

About This Manual

Aim of the Manual

This manual was created to provide the information on the TM-H6000III printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents.

Contents of the Manual

Chapter 1, “General Information.” General description of features plus

specifications.

Chapter 2, “System Planning.” Contains introduction of control methods

(APD, OPOS, JavaPOS, and ESC/POS) and each connection form.

Chapter 3, “Setup.” Contains information on such matters as DIP

switches, memory switches, error processing for using TM-H60000III.

Chapter 4, “Maintenance &

Troubleshooting.”

Chapter 5, “Application Development Information for OPOS.”

Chapter 6, “Application Development Information for APD.”

Appendix A, “Character Code Tables.” Contains the character code tables.

Appendix B, “Power Supply

Specifications.”

Appendix C, “FAQ.” Contains FAQ for interfaces.

Contains useful information for using.

Contains useful information for programming.

Contains the specifications.

Rev. B iii

Safety Precautions

EMC and Safety Standards Applied

Product Name: TM-H6000III

Type Name: M147G

The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON power supplies.)

Europe: CE marking

Safety: EN 60950

North America: EMI: FCC/ICES-003 Class A

Safety: UL 1950/CSA C22.2 No. 950

Japan: EMI: VCCI Class A

Oceania: EMC: AS/NZS CISPR22 Class B

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device.

You are cautioned that changes or modifications not expressly approved by Seiko Epson could void your authority to operate the equipment.

CE Marking

The printer conforms to the following Directives and Norms

Directive 89/336/EEC

EN 55022

M147G: Class B

EN 55024

IEC 61000-4-2 IEC 61000-4-3

IEC 61000-4-4

IEC 61000-4-5 IEC 61000-4-6 IEC 61000-4-8 IEC 61000-4-11

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Rev. B v

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme

à la norme NMB-003 du Canada.

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

Key to Symbols

The following symbols are used in the documentation for this product. See the specific warnings and cautions at appropriate points throughout this guide.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your printer.

vi Rev. B

TM-H6000III Technical Reference Guide

Safety Precautions

This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

❏

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

❏

Never attempt to repair this product yourself. Improper repair work can be dangerous.

❏

Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.

❏

Be sure to use the specified power source. Connection to an improper power source may cause fire or shock.

❏

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

❏

Do not allow foreign matter to fall into the equipment. Penetration of foreign objects may lead to fire or shock.

❏

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire or shock.

❏

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

❏

Always supply power directly from a standard domestic power outlet.

❏

Handle the power cord with care. Improper handling may lead to fire or shock.

• Do not modify or attempt to repair the cord.

• Do not place any object on top of the cord.

• Avoid excessive bending, twisting, and pulling.

• Do not place cord near heating equipment.

• Check that the plug is clean before plugging it in.

• Be sure to push the prongs all the way in.

❏

If the cord becomes damaged, obtain a replacement from your dealer or a Seiko Epson service center.

Rev. B vii

CAUTION:

❏

Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning.

❏

Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls.

❏

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.

❏

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

❏

To ensure safety, please unplug this product prior to leaving it unused for an extended period.

❏

Do not touch either the thermal or the dot matrix print head or the paper feed motor. Wait for the heads and the motor to cool. The head and the motor can be very hot after printing for a long time. Touching them may cause burns.

viii Rev. B

TM-H6000III Technical Reference Guide

Chapter 1 General Information

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.1 Slip/ Validation Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.2 Receipt Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.3 Common to Receipt, Slip, Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.4 About control method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2 Product Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.1 Standard Parts Included with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3.1 Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3.2 Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.4 Printing and Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.4.1 Slip/ Validation Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.4.1.1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.4.1.2 Printable Area for slip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.4.1.3 Printable Area for validation paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.4.1.4 Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.4.2 Endorsement Section (Factory Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.4.2.1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

1.4.2.2 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

1.4.2.3 Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

1.4.2.4 Notes on Using the Endorsement Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.3 MICR Reader (When the Printer is Used with the MICR Reader) . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.3.1 Reading method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.3.2 Recognition rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.3.3 Inserting direction and endorsement printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.3.4 Notes on using the MICR reader (only when the printer is used with MICR) . . . . . . . . . . 1-14

1.4.4 Receipt Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

1.4.4.1 Autocutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

1.4.4.2 Paper Roll Supply Device Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

1.4.4.3 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

1.4.4.4 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

1.4.4.5 Printing and Cutting Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.5 Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.5.1 Paper Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.5.1.1 Receipt section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.5.1.2 Slip/ Validation section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

1.5.2 Printer Cover Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

1.5.2.1 Receipt section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

1.5.2.2 Slip section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.6 Other Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.6.1 Internal Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.6.2 Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

1.6.3 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.6.3.1 Slip/Validation printer section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.6.3.2 Endorsement print mechanism section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.6.3.3 Receipt printer section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

1.6.4 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

1.6.5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26

1.6.6 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26

1.7 Notes for Barcode printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

1.8 External Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.9 Maintenance Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

1.10 Comparison Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

. . . . . . . . . . 1-28

Rev. B ix

Chapter 2 System Planning

2.1 Control Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1 Windows Driver (EPSON Advanced Printer Driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1.1 General Features of the EPSON Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1.2 EPSON Advanced Printer Driver Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2.1.1.3 EPSON Advanced Printer Driver Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2.1.1.4 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.1.2 EPSON OPOS ADK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.2.1 General Features of EPSON OPOS ADK (OPOS Control) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.2.2 EPSON OPOS ADK Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.1.2.3 EPSON OPOS ADK Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.1.2.4 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.1.3 JavaPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.1.3.1 EPSON JavaPOS ADK Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.1.3.2 EPSON JavaPOS ADK Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.1.3.3 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.1.4 ESC/POS Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.1.5 Downloading Drivers, Utilities, and Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2.2 Connection Form and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2.2.1 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2.3 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

2.3.1 Stand alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

2.3.2 Y-connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

2.3.3 Pass-Through Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

2.4 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

2.5 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Chapter 3 Setup

3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.1 Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.2.1 Important Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.3 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.3.1 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.3.2 Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.4 Validation paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.2 Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.3 Printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.3.1 Connecting the Power Supply Unit (PS-180) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.3.2 Installing or Replacing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3.3.3 Installing or Replacing the Optional Endorsement Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . 3-9

3.3.4 Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

3.3.5 Connecting the Printer to the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.3.5.1 Serial interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.3.5.2 Parallel Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.3.5.3 USB Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.3.5.4 Connecting a Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.4 Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.4.1 How to Confirm Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.4.2 Adjusting the Roll Paper Near End Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.4.3 Adjusting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.4.3.1 Changing the DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.4.3.2 Serial interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

3.4.3.3 Parallel / Ethernet interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.4.3.4 USB interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

3.4.3.5 When Using Original Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

3.4.4 Memory Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

3.4.5 How to Use Two-Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

x Rev. B

TM-H6000III Technical Reference Guide

3.5 Install a Printer Driver in the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

3.5.1 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

3.5.1.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

3.5.2 Advanced Printer Driver (APD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

3.5.2.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

3.5.3 EPSON JavaPOS ADK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

3.5.3.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

3.6 Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

3.6.1 Running the Self Test on Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

3.6.2 Running the Self Test with Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

3.6.3 Running the Self Test with the Validation paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

3.6.4 Running the Self Test with the Optional Endorsement Function . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Chapter 4 Maintenance & Troubleshooting

4.1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.1 Cleaning the Thermal Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2 Cleaning the MICR Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2.1 Cleaning frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2.2 Cleaning sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.3 Cleaning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.4 Self mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.5 Command mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.2.1 Removing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.2.2 Autocutter Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.2.3 LED Blinking Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2.3.1 Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2.4 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4.2.5 Hexadecimal Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Chapter 5 Application Development Information for OPOS

5.1 Bitmap Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.1 Explanation of Bitmap Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.2 Supplementary Explanation of Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2.1 LetterQuality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2.2 Setting of printing position by escape sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2.3 Color bitmap printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.1.3 Printable bitmap format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2 Slip & MICR Combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2.1 Recommended Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.2.2 Sample Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.3 Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.3.1 Drawer Open/Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.3.2 Checking Drawer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Chapter 6 Application Development Information for APD

6.1 Slip & MICR Combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1.1 Recommended procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.2 Bitmap Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6.2.1 Explanation of Bitmap Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6.2.2 Color bitmap printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.2.3 Printable bitmap format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.3 Two-Dimensional Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.4 Drawer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.4.1 Drawer Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.4.2 Checking Drawer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Rev. B xi

Appendix A Character Code Tables

A.1 Page 0 (PC437: USA, Standard Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

A.2 Page 1 (Katakana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

A.3 Page 2 (PC850: Multilingual) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

A.4 Page 3 (PC860: Portuguese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

A.5 Page 4 (PC863: Canadian-French) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

A.6 Page 5 (PC865: Nordic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

A.7 Page 16 (WPC1252) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

A.8 Page 17 (PC866: Cyrillic2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

A.9 Page 18 (PC852: Latin2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

A.10 Page 19 (PC858: Euro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

A.11 Page 254 (Space Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

A.12 Page 255 (Space Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

A.13 International Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Appendix B Power Supply Specifications

B.1 PS-180 (Energy Saving Power Supply Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.1 Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.2 Case Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

o Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.3 AC Cable Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Appendix C FAQ

C.1 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.1.1 The printer does not operate correctly or the printer does not print. What should I do? . . . . C-1

C.1.2 Printing takes a long time. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.1.3 The DM does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.1.4 What is the cable wiring for connecting a printer and a host PC with a serial interface? . . . C-2

C.1.5 How many printers can be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

C.1.6 Is there limitation for the length of a cable? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

C.2 Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.2.1 The printer does not operate correctly or the printer does not print. What should I do? . . . . C-4

C.2.2 What is the cable wiring for connecting the printer and the host PC

with a parallel interface? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.2.3 How many printers can be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

C.2.4 Is there limitation for the length of a cable? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.2.5 Can a DM be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.2.6 When I turned on the printer with a parallel interface and then turned on the PC, the message “New hardware has been found.” appeared and the device “EPSON TM-Px.xx”

was detected. What is “EPSON TM-Px.xx”? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.2.7 Printer cannot be reset. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.3 USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.3.1 The TM printer does not operate. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.3.2 The DM does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7

C.3.3 What should be considered for a USB connection? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

C.3.4 APD does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

C.3.5 What should be considered for a DM connection? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9

C.3.6 Can a DM be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9

C.3.7 Is it possible to connect to devices that conform to USB 2.0? . . . . . . . . . . . . . . . . . . . . . . . . . . C-9

C.3.8 What are the usage conditions for a TM printer with a USB interface? . . . . . . . . . . . . . . . . . . . C-9

xii Rev. B

TM-H6000III Technical Reference Guide

Chapter 1

General Information

1.1 Features

The TM-H6000III is a high-quality POS printer that can print on slip, validation, and receipt paper (paper roll).

Note:

Validation, MICR, and endorsement printer functions are factory options. Validation and endorsement functions cannot be installed on the same printer.

1.1.1 Slip/ Validation Section

❏ An optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to

perform consecutive reading and processing of MICR characters

❏ An optional endorsement printer (E/P) that enables single-pass high speed printing of

endorsements.(The endorsement printer cannot be installed on a printer with the validation function.)

❏ Single-pass processing for checks eliminates the need to reverse the check paper for printing

an endorsement.(The validation function model doesn't have an endorsement printer.)

❏ High throughput using bidirectional, minimum distance printing.

❏ Mechanical form stopper for stable slip printing.

❏ Two ways are available for slip paper loading (drop- in for validation, and front insertion for

slip (validation function is factory option))

❏ Page mode for flexibility in printing formats

1.1.2 Receipt Section

❏ High-speed printing with batch processing

❏ High-speed graphic printing

❏ Autocutter provides easy user operation

❏ Easy drop-in paper roll loading

❏ PDF417 symbols (2-dimensional code) printing is possible

❏ Two-color printing is possible with two-color paper

Rev. B General Information 1-1

1.1.3 Common to Receipt, Slip, Validation

❏ Small footprint and simple design

❏ EPSON customer display modules (DM-D***) can be connected (available only for the serial

interface model)

❏ Selectable receive buffer size (45 bytes or 4 KB)

❏ NV (Non-volatile) bit image buffer (384 KB) (*1)

❏ NV (Non-volatile) user memory (1 KB) (*1)

(*1) The memory size can be set by ESC/POS command

❏ A counter function that allows checking the printer by remote maintenance

❏ Several interface models (USB, RS-232, bidirectional parallel, Ethernet) are supported

1.1.4 About control method

❏ Command protocol based on the ECS/POS® Proprietary Command System.

❏ Automatic Status Back (ASB) function that automatically transmits changes in the printer

status

❏ Windows

printer driver is provided. (Advanced Printer Driver, OPOS and JavaPOS)

1.2 Product Structure

1.2.1 Standard Parts Included with the Printer

This printer is packed with the materials listed below.

❏ Printer

❏ User’s Manual

❏ Roll paper (diameter 40 mm {1.57"}) 1 roll

❏ Power switch cover (using this cover enables you to prevent accidental turning off of the

power)

❏ Exclusive ribbon cassette ERC-32(B)

❏ Endorsement ribbon cassette (only for printers equipped with the optional endorsement

print mechanism)

1-2 General Information Rev. B

TM-H6000III Technical Reference Guide

1.2.2 Options

The options for this printer are provided as below.

❏ EPSON power supply unit, PS-180

❏ MICR reader (factory-installed option) (available only for the serial interface model)

❏ Endorsement printer (factory-installed option) (available only for the MICR model)

❏ Direct connection customer display DM-D105/D205 or DM-D106/DM-D206 (available only

for the serial interface model)

❏ Special tray (PT-6000, DPR-6000, TA-6000)

1.3 Consumables

1.3.1 Ribbons

This printer needs a ribbon cassette to print on slip/validation(and endorsement). We provide 2 ribbon cassettes:

❏ EPSON ribbon cassette, ERC-32 (B) (Life: 4,000,000 characters / Color: Black) for slip/

validation.

❏ EPSON ribbon cassette ERC-41 (B) (Life: 800,000 characters) (for the optional endorsement

print mechanism)

1.3.2 Roll paper

We provide roll paper for this printer. The widths is 80 mm {3.15"}.

1.4 Printing and Paper Specifications

1.4.1 Slip/ Validation Section

Printing method: Serial impact dot matrix

Head wire configuration:

Printing direction: Bidirectional, minimum distance printing

Printing speed: Approximately 5.7 LPS (printing 40 columns per line with 17.8 CPI

9-pin vertical line, 0.353 mm {1/72-inch} wire pitch

when the head energizing time is set to normal mode.)

Rev. B General Information 1-3

Number of characters: Alphanumeric characters: 95

International characters: 37 Extended graphics: 128

× 12 pages (including two space pages)

Multilingual character model supports printing with one of the following character sets: Simplified Chinese (GB2312): 7580 Traditional Chinese (Big 5): 13494

Character structure: Font A: 5

Font B: 7 Kanji: 16

× 9 (total 270 dots horizontally) × 9 (total 540 half dots horizontally) × 16 (two-pass printing font)

Characters per line: Refer to “Character size and print speed.”

Characters per inch: Refer to “Character size and print speed.”

Character size and print speed

Character structure (horizontal dots

Font

A (default)

B7 × 9 2 half-dots 17.8 60 1.24 × 3.1 mm

Kanji 16 × 16 2 half-dots 8.9 30 2.7 × 2.9 mm

vertical dots)

5 × 9 1 dot 13.3 45 1.56 × 3.1 mm

Character spacing

Characters per inch

Characters per line

Character size (width×height)

Note:

Kanji character spacing by default setting is 2 half dots. (Kanji character spacing can be changed by ESC/ POS command.) Printing speed for Kanji characters shown in table above is in the case of full column printing with two-pass printing.

1.4.1.1 Paper Specifications

1. Cut sheet

Paper type: Normal paper, pressure-sensitive paper, carbon copy paper

Paper size: 68 - 230 mm (W) × 68 - 297 mm (L) {2.7 - 9.1"(W) × 2.7 - 11.7"(L)} NOTE: The minimum size is 68mm

× 152mm {2.7" × 6.0"}

Copy capability and paper thickness:

• Normal paper (single-ply):0.09 to 0.2 mm {0.0035 to 0.0079"}

1-4 General Information Rev. B

• Carbon copy paper combination:4 sheets maximum

Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}

Copy and original: 0.04 to 0.07 mm {0.0016 to 0.0028"}

Carbon paper: Approximately 0.035 mm {0.0014"}

Total thickness: 0.09 to 0.31 mm {0.0035 to 0.0122"}

• Example: one original + 2 copies,

Original paper: 0.04 mm

Carbon paper: 0.07 mm (0.035 mm × 2 sheets)

Copy paper: 0.04 mm

Backing paper: 0.07 mm

Total thickness: 0.22 mm {0.0087 "}

Ambient temperature and copy capability:

TM-H6000III Technical Reference Guide

Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described in the table below.

Relationship between ambient temperature and number of copies

Number of copies Ambient temperature

Original + 3 copies 10 to 40

Original + 1 copy 5 to 45

°C {50 to 104°F}

°C {41 to 113 °F}

2. Notes on slip/validation paper

• The paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty.

• Insert a validation from the upper side in the validation entrance of the case opening. If the validation is inserted sliding from the left to the right, the print position may be incorrect since the paper can be crooked or the validation sensor can detect incorrectly.

Rev. B General Information 1-5

• There must be no glue on the bottom edge of paper. Choose paper carefully when the

glue is on the right or top edge, since paper feeding and insertion are affected by gluing conditions (e.g., glue quality, method, and length) and glue location (refer to the figure below). Be especially careful when paper is wide and has the glue on the left edge, since skew may occur.

Paper feed

OK to use

Glued area

Use carefullyUse carefullyDo not use

direction

Slip (validation) paper glued area

• Since the slip BOF sensor uses a photo sensor, do not use paper that has holes at the sensor position, or is translucent.

• Since the slip TOF sensor and validation sensor use a reflective photo sensor and it detects from the back of slip paper, do not use paper that has holes or dark portions with low reflection (less than 40% reflection) at the sensor position.

• Since the slip paper ejection sensor uses a reflective photo sensor and it detects from the surface of the paper roll, do not use paper that has holes or dark portions with low reflection (less than 40% reflection) at the sensor position.

• Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.

rea where paper h oles are prohibit ed and ref lec tion rat e for the back on paper should be 40% or more.

Paper feed direction

rea where paper h oles are prohibit ed and ref lec tion rat e for the s ur fac e on paper should be 40% or more.

Paper holes and translucence p rohibit ed in this area.

[Units : mm ( All the numeric values ar e typic al.)]

Prohibited area for slip paper holes and low reflection

1-6 General Information Rev. B

TM-H6000III Technical Reference Guide

:Holes or portions with low reflection are prohibited in this area.

Inserting

direction

20mm

7mm

Prohibited area for validation paper holes and low reflection

Rev. B General Information 1-7

1.4.1.2 Printable Area for slip

Paper insertion direction

5.685.4

(8.1) 16.4

pprox

85.4 (Max)

68 (Min)

[Units: mm]

Printable area for slip paper

*2 The length from the form stopper to the tip of the paper.

*3 The length from the tip of the paper to the first printing line position.

*4 The printable area after the slip BOF sensor detects the end of the paper. (The bottom margin

must be considered for a real printable area.)

*5 Bottom margin (calculated value).

1-8 General Information Rev. B

TM-H6000III Technical Reference Guide

Note:

Numeric values used here are typical values; consider this for the user design for the starting position in the paper feeding direction.

1.4.1.3 Printable Area for validation paper

Note:

When reverse feed is performed in validation printing, keep the reverse feed within the range of the printable area. Otherwise, a paper jam away occur.

1.4.1.4 Ribbon Cassette

Exclusive ribbon cassette for slip

Type: ERC-32(B)

Color: Black

Ribbon life: 4,000,000 characters (at 25 °C ( 77 °F), continuous printing)

1.4.2 Endorsement Section (Factory Option)

Printing method: Shuttle impact dot matrix

Wire pitch approximately 0.353 mm {1/72"}

Head wire configuration

Characters per line: 40 columns

8 print solenoids in a horizontal line

Print speed: Approximately 1.9 lps (lps: lines per second)

Rev. B General Information 1-9

Number of characters: Alphanumeric characters: 95

International characters: 37 Extended graphics: 128

× 11 pages (including one space page)

Character structure 5 × 7 (total 240 dots horizontally)

Character size 1.1

× 2.42 mm (W × H)

Note:

Character dot spacing can be changed by an ESC/POS command. An endorsement printer cannot be installed on a printer with the validation function.

1.4.2.1 Paper Specifications

Cut sheet

Paper type: Normal paper

Paper size: 68-230 mm (W) × 68-297 mm (L)

{2.7 - 9.1"(W)

× 2.7 - 11.7"(L)}

Paper thickness: Single-ply (copy paper cannot be used) 0.09 mm - 0.2 mm

{0.0035 - 0.0079"}

1-10 General Information Rev. B

TM-H6000III Technical Reference Guide

pp (

)

(

)

App

(

)

1.4.2.2 Printable Area

The print head consists of 8 print solenoids (A, B, C, D, E, F, G, and H) arranged in a horizontal line. The print head moves from the left (from the standby position) to the right, printing at 30 positions as each print solenoid is energized, so that one dot line is formed. The total number of dots per dot line is 240 (30 positions

Endorsement printing

Paper feed direction

Paper insertion direction

× 8 solenoids).

Slip paper feeding roller position

rox. 26.8

152 ste

Form stopper position

E/P printable area (for endorsement printing)

1.4.2.3 Ribbon Cassette

Exclusive ribbon cassette for E/P

Type: ERC-41 (B)

Color: Black

Ribbon life:

20 ste

MIN. 68

BOF sensor position

rox. 92.3

523 ste

800,000 characters (at 25 °C (77 °F), continuous printing)

Rev. B General Information 1-11

1.4.2.4 Notes on Using the Endorsement Print Mechanism

❏ The endorsement print mechanism (abbreviated as E/P) enables printing of endorsements

as part of a sequence that is automatically processed: MICR reading, printing an endorsement on the back side of a personal check, and printing on the surface of it. Once the end of the paper exceeds the E/P print head position, reverse paper feeding to the front side is not possible.

❏ When the endorsement printing is executed after a MICR reading, the printer feeds the

paper forward automatically after receiving a command to print the endorsement; then the printer starts printing up to approximately 7.0 mm {0.28"} from the end of the check paper by using reverse paper feeding.

❏ Since the E/P printing format is assumed to print an endorsement on a U.S. personal check,

the print begins on the back side of the paper. (As viewed from the front of the printer, the endorsement printing characters are upside down.)

❏ The printing sequence for slip paper is different, depending on whether an endorsement

print mechanism is installed. That is, when the E/P is installed, once the printing exceeds the E/P printable area and the slip paper is fed forward, reverse paper feeding must be prohibited. Consider this when developing application programs.

❏ The E/P printing must be not performed on copy paper. Otherwise, a paper jam may occur

or the E/P may be broken. Because E/P printing feeds the paper in a reverse paper feed direction, the paper may be wrinkled.

❏ In some case paper feeding may not be accurate when E/P printing is performed on check

paper. This may depend on the width of the check paper. Therefore, it is recommended for the user to check in advance whether the check paper prints correctly or not.

1.4.3 MICR Reader (When the Printer is Used with the MICR Reader)

1.4.3.1 Reading method

Magnetic bias

1.4.3.2 Recognition rating

98% or more (at 25 °C, 77 °F)

Recognition rating is defined as follows

Recognition rating (%)=

• Check paper used for test is EPSON standard check paper.

• Checks must be flat, without curls, folds, or wrinkles.

1.4.3.3 Inserting direction and endorsement printing

Total number of checks − (number of sheets misread or not identified.)

Total number of checks

100

❏ Insert the check with the surface printed with the magnetic ink upward, following the slip

side guide.

1-12 General Information Rev. B

❏ The printer can perform endorsement printing.

TM-H6000III Technical Reference Guide

Area of personal check where MICR character recognition is impossible

❏ To print endorsements in the specified area (within 38.1 mm {1.5”} from the top), set the

print position for the last line so that it is printed at least 3 mm {0.118”} above the bottom of the printable area (Especially when the printer is used near the display device, the user is required to check the recognition rate of the MICR).

Rev. B General Information 1-13

NOTE:

]

1. Do not install the printer near any magnetic fields, because this may cause MICR reading errors. (Be sure to check the MICR recognition rate when the printer is used near a display device.)

2. MICR characters may not be recognized when impact or vibration is applied to the printer.

Specified printing area

38.1

[Units: mm (All numeric values are typical.)

Endorsement printing

1.4.3.4 Notes on using the MICR reader (only when the printer is used with MICR)

❏ The personal checks must be flat, without curls, folds, or wrinkles (especially at the edges).

Otherwise, the check may rub against the ribbon and become ink-stained.

❏ Do not insert checks that have clips or staples. These may cause paper jams, MICR reading

errors, and damage to the MICR head.

❏ Let go of the check immediately as soon as the printer starts feeding it. Otherwise, the paper

is not fed straight, causing paper jams and MICR reading errors.

1-14 General Information Rev. B

TM-H6000III Technical Reference Guide

1.4.4 Receipt Section

Printing method: Thermal line printing

Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm {1"}]

Printing direction: Unidirectional with friction feed

Printing width: 72 mm {2.83"}, 512 dot positions

Paper width: 80 mm

Characters per line: 42 (font A, default) 56 (font B)

Character spacing: 0.28 mm {.01"} (2 dots) (font A, default)

0.28 mm {.01"} (2 dots) (font B) Programmable by control command.

Print speed: Normal: 63 lps maximum (computed value for 1/8" feed)

200 mm/s {7.9"/s} maximum (at 24 V, density level 2) (lps: lines per second)

Ladder barcode/2-dimensional code printing:

114 mm/s {4.49"/s} maximum

Two-color print mode:

56.4 mm/s {2.22"/s} maximum (at 24V, density level 2)

Paper feed speed: Approximately 200 mm/s {7.9"/s} continuous feeding

Line spacing (default): 4.23 mm {1/6"}, programmable by control commands.

Number of characters: Alphanumeric characters: 95

International characters: 37 Extended graphics: 128

Multilingual character model supports printing with one of the following character sets: Simplified Chinese (GB2312): 7580 Traditional Chinese (Big 5): 13494

Character structure: Font A: 12

Font B: 9 Kanji: 24

Font A is the default

× 24 (including 2-dot spacing in horizontal)

× 17 (including 2-dot spacing in horizontal)

× 24

× 11 pages (including one space page)

Rev. B General Information 1-15

Character size, characters per line

Standard Double-height Double-width

W x H in mm {inches} CPL

Font A 12 x 24

Font B 9 x 17

Kanji 12 x 24

* CPL = characters per line

* Space between characters is not included

* Characters can be scaled up to 64 times the standard size.

* When using Font B in a font mode such as emphasized mode, some words may be hard to read. Check the font

1.41 x 3.39 {.06 x .13"}

0.99 x 2.40 {.04 x .09"}

3.39 x 3.39 {.13 x .13"}

mode in advance when using Font B.

W x H in mm {inches} CPL

42 1.41 x 6.77

{.06 x .27"}

56 0.99 x 4.80

{.04 x .19"}

21 3.39 x 6.77

{.13 x .27"}

W x H in mm {inches} CPL

42 2.82 x 3.39

{.11 x .13"}

56 1.98 x 2.40

{.08 x .09"}

42 6.77 x 3.39

{.27 x .13"}

Double-width/ Double-height

W x H in mm {inches} CPL

21 2.82 x 6.77

{.11 x .27"}

28 1.98 x 4.80

{.08 x .19"}

10 6.77 x 6.77

{.11 x .27"}

1.4.4.1 Autocutter

Partial cut: Cutting with one point left uncut

NOTE:

1. To prevent dot displacement, after cutting, feed paper approximately 1 mm (14/360 inches) or more before printing.

2. If the printer is stopped, you must feed paper more than 40 mm {1.57"} before cutting.

1.4.4.2 Paper Roll Supply Device Section

Supply method: Drop-in paper roll Near-end sensor: Micro switch

Paper roll spool diameter: Inside: 12 mm {.47"} Outside: 18 mm {.71"}

Near-end adjustment: Adjusting screw Remaining amount: Fixed position

#1 approximately 23 mm {0.9"} #2 approximately 27 mm {1.06"} (The adjusting screw has two positions.) See Chapter 5.

Paper roll end detection: Micro switch

NOTE: You can use the ESC/POS command to stop printing upon detection of a paper near-end.

1-16 General Information Rev. B

+ 106 hidden pages

EPSON TM-H6000 III service manual

TM-H6000III

Revision Information

About This Manual

Aim of the Manual

Contents of the Manual

Related Software and Documents

Safety Precautions

EMC and Safety Standards Applied

CE Marking

FCC Compliance Statement For American Users

For Canadian Users

GEREÄUSCHPEGEL

Key to Symbols

Safety Precautions

Chapter 1

General Information

1.1.1 Slip/ Validation Section

1.1.2 Receipt Section

1.1.3 Common to Receipt, Slip, Validation

1.1.4 About control method

1.2 Product Structure

1.2.1 Standard Parts Included with the Printer

1.2.2 Options

1.3 Consumables

1.3.1 Ribbons

1.3.2 Roll paper

1.4.1.1 Paper Specifications

1.4.1.2 Printable Area for slip

1.4.1.3 Printable Area for validation paper

1.4.1.4 Ribbon Cassette

1.4.2.1 Paper Specifications

1.4.2.2 Printable Area

1.4.2.3 Ribbon Cassette

1.4.2.4 Notes on Using the Endorsement Print Mechanism

1.4.3.1 Reading method

1.4.3.2 Recognition rating

1.4.3.3 Inserting direction and endorsement printing

1.4.3.4 Notes on using the MICR reader (only when the printer is used with MICR)

1.4.4.1 Autocutter

1.4.4.2 Paper Roll Supply Device Section