Epson TM-H6000III Technical Reference Guide

TM-H6000III

Technical Reference

❏ Receipt and Slip model

❏ with MICR model

❏ with Endorsement model

Guide

❏ with Validation model

❏ with Endorsement and MICR model

❏ with Validation and MICR model

❏ with Image Scanner model

❏ Photo-ID Model with Image Scanner model

English

410307004

Rev. E

TM-H6000III Technical Reference Guide

CAUTIONS

❏ This document shall apply only to the product(s) identified herein.

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties

for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

TRADEMARKS

Microsoft, Windows NT, Windows 2000, Windows XP, Windows Vista, Visual Basic and Visual C++ are trademarks and registered trademarks of Microsoft Corporation, USA.

Java and JavaPOS are trademarks or registered trademarks of Sun Microsystems, Inc.

EPSON

and ESC/POS® are registered trademarks of Seiko Epson Corporation.

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

ESC/POS® Proprietary Command System

EPSON took the initiative by introducing ESC/POS, a proprietary POS printer command system including patented commands and enabling versatile POS system construction with high scalability. Compatible with all types of EPSON POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

Rev. E iii

Revision Information

Revision Page Altered Items and Contents

Rev. A all pages Newly authorized

Rev. B all pages The validation model added

Rev. C iv “Restriction of Use” added

viii Caution for the manual cutter added

Caution for aerosol sprayers added

Rev. D all pages Add the Image scanner model and the Photo-ID model.

Rev. E all pages UPOS information updated

iv Rev. E

TM-H6000III Technical Reference Guide

About This Manual

Aim of the Manual

This manual was created to provide the information on the TM-H6000III printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents.

Contents of the Manual

Chapter 1 General Information: General description of features plus specifications. Chapter 2 System Planning: Contains introduction of control methods (APD,

OPOS, JavaPOS, and ESC/POS) and each connection form.

Chapter 3 Setup: Contains information on such matters as DIP

switches, memory switches, error processing for using TM-H60000III.

Chapter 4 Maintenance & Troubleshooting: Contains useful information for using. Chapter 5 Application Development

Information for UPOS:

Chapter 6 Application Development

Information for APD:

Chapter 7 Application Development for

Image Scanner:

Appendix A Character Code Tables: Contains the character code tables.

Appendix B Power Supply Specifications: Contains the specifications.

Appendix C FAQ: Contains FAQ for interfaces.

Appendix D Comparison Table: Comparison table for TM-H6000II with Image

Contains useful information for programming.

Contains useful information for general programming with the TM-H6000III.

Scanner, TM-H6000II Photo-ID Model, TMH6000III with Image Scanner, TM-H6000III PhotoID Model.

Key to Symbols

The following symbols are used in the documentation for this product. See the specific warnings and cautions at appropriate points throughout this guide.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your printer.

Rev. E v

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc; or functional/precision devices etc, you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care etc, please make your own judgment on this product’s suitability after a full evaluation.

Safety Precautions

EMC and Safety Standards Applied

Product Name: TM-H6000III

Type Name: M147G

The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON power supplies.)

Europe: CE marking

Safety: EN 60950

North America: EMI: FCC/ICES-003 Class A

Safety: UL 1950/CSA C22.2 No. 950

Japan: EMI: VCCI Class A

Oceania: EMC: AS/NZS CISPR22 Class B

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device.

You are cautioned that changes or modifications not expressly approved by Seiko Epson could void your authority to operate the equipment.

CE Marking

The printer conforms to the following Directives and Norms

Directive 89/336/EEC

EN 55022

M147G: Class B

EN 55024

IEC 61000-4-2 IEC 61000-4-3

IEC 61000-4-4

IEC 61000-4-5 IEC 61000-4-6 IEC 61000-4-8 IEC 61000-4-11

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Rev. E vii

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme

à la norme NMB-003 du Canada.

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

viii Rev. E

TM-H6000III Technical Reference Guide

Safety Precautions

This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

❏ Shut down your equipment immediately if it produces smoke, a strange odor, or

unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

❏ Never attempt to repair this product yourself. Improper repair work can be

dangerous.

❏ Never disassemble or modify this product. Tampering with this product may result in

injury, fire, or electric shock.

❏ Be sure to use the specified power source. Connection to an improper power source

may cause fire or shock.

❏ Never insert or disconnect the power plug with wet hands. Doing so may result in

severe shock.

❏ Do not allow foreign matter to fall into the equipment. Penetration of foreign objects

may lead to fire or shock.

❏ If water or other liquid spills into this equipment, unplug the power cord immediately,

and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire or shock.

❏ Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet

may lead to fire.

❏ Always supply power directly from a standard domestic power outlet.

❏ Handle the power cord with care. Improper handling may lead to fire or shock.

• Do not modify or attempt to repair the cord.

• Do not place any object on top of the cord.

• Avoid excessive bending, twisting, and pulling.

• Do not place cord near heating equipment.

• Check that the plug is clean before plugging it in.

• Be sure to push the prongs all the way in.

❏ If the cord becomes damaged, obtain a replacement from your dealer or a Seiko

Epson service center.

Rev. E ix

CAUTION:

❏ Do not connect cables other than as described in this manual. Different

connections may cause equipment damage and burning.

❏ Be sure to set this equipment on a firm, stable, horizontal surface.

Product may break or cause injury if it falls.

❏ Do not use in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage, fire, or shock.

❏ Do not place heavy objects on top of this product. Never stand or lean on this

product. Equipment may fall or collapse, causing breakage and possible injury.

❏ Take care not to injure your fingers on the manual cutter

• When you remove printed paper

• When you perform other operations such as loading/replacing roll paper

❏ To ensure safety, please unplug this product prior to leaving it unused for an

extended period.

❏ Do not touch either the thermal or the dot matrix print head or the paper feed

motor. Wait for the heads and the motor to cool. The head and the motor can be very hot after printing for a long time. Touching them may cause burns.

❏ Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

x Rev. E

TM-H6000III Technical Reference Guide

Revision Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Contents of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Restriction of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Related Software and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Safety Precautions

EMC and Safety Standards Applied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

FCC Compliance Statement

For American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

For Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

GEREÄUSCHPEGEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Chapter 1 General Information

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.1 Receipt Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.2 Slip/ Validation/ Endorsement Section (Validation/ Endorsement option) . . . . . . . . . . . . . . . . 1-2

1.1.3 MICR section (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.4 Image scanner section (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.5 Card image scanner section (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.6 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.7 About control method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2 Product Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.2.1 Standard Parts Included with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.2.2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3.1 Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3.2 Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.4 Printing and Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.4.1 Receipt Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.4.1.1 Autocutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.4.1.2 Paper Roll Supply Device Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.4.1.3 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1.4.1.4 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1.4.1.5 Printing and Cutting Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1.4.2 Slip/ Validation Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.4.2.1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.4.2.2 Printable Area for slip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.4.2.3 Printable Area for validation paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

1.4.2.4 Unprintable area for surface printing when Using the Image Scanner . . . . . . . . . . . . . . 1-13

1.4.3 Endorsement Section (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

1.4.3.1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

1.4.3.2 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

1.4.3.3 Notes on Using the Endorsement Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Rev. E xi

1.4.4 MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

1.4.4.1 Reading method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

1.4.4.2 Recognition rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

1.4.4.3 Inserting direction and endorsement printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

1.4.4.4 Notes on using the MICR reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

1.4.5 Slip Image Scanner Specification (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.4.5.1 Image Scanner Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.4.5.2 Paper Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.4.5.3 Image Readable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1.4.5.4 Image Data Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

1.4.6 Card Image Scanner Specification (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.4.6.1 Image Scanner Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.4.6.2 Card Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.4.6.3 Example Scanning Result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

1.4.6.4 Notes on Using the Card Image Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

1.5 Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

1.5.1 Paper Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

1.5.1.1 Receipt section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

1.5.1.2 Slip/ Validation section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

1.5.2 Printer Cover Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.5.2.1 Receipt section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.5.2.2 Slip section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

1.6 Other Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

1.6.1 Internal Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

1.6.2 Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

1.6.3 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

1.6.3.1 Receipt printer section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

1.6.3.2 Slip/Validation printer section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

1.6.3.3 Endorsement print mechanism section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

1.6.3.4 MICR section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

1.6.3.5 Image scanner section: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

1.6.3.6 Card Image scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

1.6.4 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

1.6.5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

1.6.6 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

1.7 Notes for Barcode printing on slip printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

1.8 External Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

1.9 Maintenance Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35

Chapter 2 System Planning

2.1 Control Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1 Windows Driver (EPSON Advanced Printer Driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1.1 General Features of EPSON Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1.2 EPSON Advanced Printer Driver Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.1.1.3 Sample Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.1.2 UPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.2.1 UPOS Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.2.2 Downloading UPOS Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.3 ESC/POS Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.4 Downloading Drivers, Utilities, and Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.2 Connection Form and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.2.1 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.3 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.3.1 Stand alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.3.2 Y-connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.3.3 Pass-Through Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.4 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.5 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

xii Rev. E

TM-H6000III Technical Reference Guide

Chapter 3 Setup

3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.1 Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.2.1 Important Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.3 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.3.1 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.3.2 LEDs on the Card panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.1.3.3 Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.1.4 Validation paper handling (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.1.5 Card insertion method (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.2 Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3.3 Printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

3.3.1 Connecting the Power Supply Unit (PS-180) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

3.3.2 Installing or Replacing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

3.3.3 Installing or Replacing the Endorsement Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.3.4 Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.3.5 Connecting the Printer to the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.3.5.1 Serial interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.3.5.2 Parallel Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.3.5.3 USB Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.3.5.4 Connecting a Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3.4 Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

3.4.1 How to Confirm Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

3.4.2 Adjusting the Roll Paper Near End Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

3.4.3 Adjusting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.4.3.1 Changing the DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.4.3.2 Serial interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

3.4.3.3 Parallel / Ethernet interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

3.4.3.4 USB interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

3.4.3.5 When Using Original Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

3.4.4 Memory Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

3.4.5 How to Use Two-Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

3.5 Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

3.5.1 Running the Self Test on Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

3.5.2 Running the Self Test with Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

3.5.3 Running the Self Test with the Validation paper (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

3.5.4 Running the Self Test with the Endorsement Function (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Chapter 4 Maintenance & Troubleshooting

4.1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.1 Cleaning the Thermal Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2 Cleaning the MICR Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2.1 Cleaning frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.2.2 Cleaning sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.3 Cleaning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.4 Self mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.5 Command mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.2.6 Cleaning the Card Image Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.1.2.7 Cleaning the Slip Image Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2.1 Removing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2.2 Autocutter Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.2.3 Card Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.2.4 LED Blinking Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4.2.4.1 Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4.2.5 Blinking pattern of Card panel LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

4.2.6 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4.2.7 Hexadecimal Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Rev. E xiii

Chapter 5 Application Development Information for UPOS

5.1 Single-pass processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.1 Recommended Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2 Sample Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Chapter 6 Application Development Information for APD

Chapter 7 Application Development for Image Scanner

7.1 The flow of single pass processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7.2 Sharpness Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7.2.1 What is sharpness? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7.3 Comparison Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7.3.1 Interface and performance comparison table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7.3.2 Function vs. control method comparison table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Appendix A Character Code Tables

A.1 Page 0 (PC437: USA, Standard Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

A.2 Page 1 (Katakana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

A.3 Page 2 (PC850: Multilingual) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

A.4 Page 3 (PC860: Portuguese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

A.5 Page 4 (PC863: Canadian-French) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

A.6 Page 5 (PC865: Nordic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

A.7 Page 16 (WPC1252) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

A.8 Page 17 (PC866: Cyrillic2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

A.9 Page 18 (PC852: Latin2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

A.10 Page 19 (PC858: Euro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

A.11 Page 254 (Space Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

A.12 Page 255 (Space Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

A.13 International Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Appendix B Power Supply Specifications

B.1 PS-180 (Energy Saving Power Supply Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.1 Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.2 Case Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.3 AC Cable Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Appendix C FAQ

C.1 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.1.1 The printer does not operate correctly or the printer does not print. What should I do? . . . . C-1

C.1.2 Printing takes a long time. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.1.3 The Customer Display does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . C-1

C.1.4 What is the cable wiring for connecting a printer and a host PC with a serial interface? . . . C-2

C.1.5 How many printers can be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

C.1.6 Is there limitation for the length of a cable? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

C.2 Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.2.1 The printer does not operate correctly or the printer does not print. What should I do? . . . . C-4

C.2.2 What is the cable wiring for connecting the printer

and the host PC with a parallel interface? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.2.3 How many printers can be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

C.2.4 Is there limitation for the length of a cable? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.2.5 Can a Customer Display be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.2.6 When I turned on the printer with a parallel interface and then turned on the PC,

the message “New hardware has been found.” appeared

and the device “EPSON TM-Px.xx” was detected. What is “EPSON TM-Px.xx”? . . . . . . . . . . . . C-6

C.2.7 Printer cannot be reset. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

xiv Rev. E

TM-H6000III Technical Reference Guide

C.3 USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.3.1 The TM printer does not operate. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.3.2 The Customer Display does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . C-7

C.3.3 What should be considered for a Customer Display connection? . . . . . . . . . . . . . . . . . . . . . . C-7

C.3.4 Can a Customer Display be connected? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

Appendix D Comparison Table

Rev. E xv

xvi Rev. E

TM-H6000III Technical Reference Guide

Chapter 1

General Information

1.1 Features

The TM-H6000III is a high-quality POS printer that can print on slip, validation, endorsement and receipt paper (paper roll). There are also models with an image scanner and Photo-ID scanner. Following models are available.

Slip

Receipt

Model

TM-H6000III (Receipt and Slip printers) * ✔✔

TM-H6000III with MICR ✔✔✔

TM-H6000III with Endorsement ✔✔ ✔

TM-H6000III with Validation ✔✔ ✔

TM-H6000III with Endorsement and MICR ✔✔✔✔

TM-H6000III with Validation and MICR ✔✔✔ ✔

TM-H6000III with Image Scanner ✔✔✔✔ ✔

TM-H6000III Photo-ID Model with Image Scanner ✔✔✔✔ ✔✔

MICR

Endorsement

Validation

Image Scanner

Photo-ID

* Models with Simplified Chinese and Traditional Chinese characters are available.

For the detailed information regarding models, please contact EPSON or your dealer. (See “Related Software and Documents” on page vi.)

1.1.1 Receipt Section

❏ High-speed graphic printing

❏ Autocutter provides easy user operation

❏ Easy drop-in paper roll loading

❏ PDF417 symbols (2-dimensional code) printing is possible

❏ Two-color printing is possible with two-color paper

Rev. E General Information 1-1

1.1.2 Slip/ Validation/ Endorsement Section (Validation/ Endorsement option)

❏ High throughput using bidirectional, minimum distance printing.

❏ Page mode for flexibility in printing formats

❏ Two ways are available for slip paper loading (drop- in for validation, and front insertion for

slip)

❏ An endorsement printer (E/P) that enables single-pass high speed printing of

endorsements.(The endorsement printer cannot be installed on a printer with the validation function.)

❏ Line spacing cannot be changed for an endorsement printer.

1.1.3 MICR section (Option)

❏ A Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform

consecutive reading and processing of MICR characters

1.1.4 Image scanner section (Option)

❏ The sharpness function is supported.

❏ Single-pass processing for checks eliminates the need to reverse the check paper for printing

an endorsement.(The validation function model doesn't have an endorsement printer.)

1.1.5 Card image scanner section (Option)

❏ Card can be scanned as an image based on ISO/IEC7810

❏ Operation is as easy as using a card in an ATM.

1.1.6 Others

❏ Small footprint and simple design

❏ EPSON customer display modules (DM-D***) can be connected (available only for the serial

interface model)

❏ NV (Non-volatile) bit image buffer (384 KB) *

❏ NV (Non-volatile) user memory (1 KB) *

❏ A counter function that allows checking the printer by remote maintenance

❏ Several interface models (USB, RS-232, bidirectional parallel, Ethernet) are supported

* The memory size can be set by ESC/POS command.

1.1.7 About control method

❏ Command protocol based on the ECS/POS® Proprietary Command System.

❏ Automatic Status Back (ASB) function that automatically transmits changes in the printer

status

❏ Windows

printer driver is provided. (Advanced Printer Driver, OPOS and JavaPOS)

1-2 General Information Rev. E

TM-H6000III Technical Reference Guide

1.2 Product Structure

1.2.1 Standard Parts Included with the Printer

This printer is packed with the materials listed below.

❏ Printer

❏ User’s Manual

❏ Roll paper (diameter 40 mm {1.57"}) 1 roll

❏ Power switch cover (using this cover enables you to prevent accidental turning off of the

power)

❏ Exclusive ribbon cassette ERC-32(B)

❏ Endorsement ribbon cassette (only for printers equipped with the optional endorsement

print mechanism)

1.2.2 Options

The options for this printer are provided as below.

❏ EPSON power supply unit, PS-180

❏ Direct connection customer display and special stand DM-D500+DP502, DM-D110+DP502,

DM-D210+DP502 (available only for the serial interface model)

❏ Special tray (PT-6000, DPR-6000, TA-6000)

1.3 Consumables

1.3.1 Roll paper

Paper width: 79.5

Paper roll size: Roll diameter: Maximum 83 mm {3.27"}

NOTE:

See “Paper Specifications” (page 1-6) for details.

1.3.2 Ribbons

This printer needs a ribbon cassette to print on slip/validation(and endorsement). We provide 2 ribbon cassettes:

± 0.5 mm {3.13" ± 0.02"}

Take-up paper roll width: 80+0.5/-1.0 mm {3.15+0.02/-0.04"}

❏ EPSON ribbon cassette, ERC-32 (B) (Life: 4,000,000 characters / Color: Black) for slip/

validation.

❏ EPSON ribbon cassette ERC-41 (B) (Life: 800,000 characters) (for the optional endorsement

print mechanism)

Rev. E General Information 1-3

1.4 Printing and Paper Specifications

1.4.1 Receipt Section

Printing method: Thermal line printing

Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm {1"}]

Printing direction: Unidirectional with friction feed

Printing width: 72 mm {2.83"}, 512 dot positions

Paper width: 79.5

Characters per line: 42 (font A, default) 56 (font B)

Character spacing: 0.28 mm {.01"} (2 dots) (font A, default)

Print speed: Normal: 63 lps maximum (computed value for 1/8" feed)

Paper feed speed: Approximately 200 mm/s {7.9"/s} continuous feeding

Line spacing (default): 4.23 mm {1/6"}, programmable by control commands.

Number of characters: Alphanumeric characters: 95

± 0.5mm {3.13 ± 0.02"}

0.28 mm {.01"} (2 dots) (font B) Programmable by control command.

200 mm/s {7.9"/s} maximum (at 24 V, density level 2) (lps: lines per second)

Ladder barcode/2-dimensional code printing:

118 mm/s {4.65"/s} maximum

Two-color print mode:

78 mm/s {3.07"/s} maximum

(at 24V, density level 2)

International characters: 37 Extended graphics: 128

Multilingual character model supports printing with one of the following character sets: Simplified Chinese (GB2312): 7580 Traditional Chinese (Big 5): 13494

× 11 pages (including one space page)

Character structure: Font A: 12

Font B: 9 Kanji: 24

Font A is the default

× 24 (including 2-dot spacing in horizontal)

× 17 (including 2-dot spacing in horizontal)

× 24

1-4 General Information Rev. E

TM-H6000III Technical Reference Guide

Character size, characters per line

Standard Double-height Double-width

W x H in mm {inches} CPL

Font A 12 x 24

Font B 9 x 17

Kanji 12 x 24

* CPL = characters per line

* Space between characters is not included

* Characters can be scaled up to 64 times the standard size.

* When using Font B in a font mode such as emphasized mode, some words may be hard to read. Check the font

1.41 x 3.39 {.06 x .13"}

0.99 x 2.40 {.04 x .09"}

3.39 x 3.39 {.13 x .13"}

mode in advance when using Font B.

W x H in mm {inches} CPL

42 1.41 x 6.77

{.06 x .27"}

56 0.99 x 4.80

{.04 x .19"}

21 3.39 x 6.77

{.13 x .27"}

W x H in mm {inches} CPL

42 2.82 x 3.39

{.11 x .13"}

56 1.98 x 2.40

{.08 x .09"}

42 6.77 x 3.39

{.27 x .13"}

Double-width/ Double-height

W x H in mm {inches} CPL

21 2.82 x 6.77

{.11 x .27"}

28 1.98 x 4.80

{.08 x .19"}

10 6.77 x 6.77

{.11 x .27"}

1.4.1.1 Autocutter

Partial cut: Cutting with one point left uncut

NOTE:

1. To prevent dot displacement, after cutting, feed paper approximately 1 mm (14/360 inches) or more before printing.

2. If the printer is stopped, you must feed paper more than 40 mm {1.57"} before cutting.

1.4.1.2 Paper Roll Supply Device Section

Supply method: Drop-in paper roll Near-end sensor: Micro switch

Paper roll spool diameter: Inside: 12 mm {.47"} Outside: 18 mm {.71"}

Near-end adjustment: Adjusting screw Remaining amount: Fixed position

#1 approximately 23 mm {0.9"} #2 approximately 27 mm {1.06"} (The adjusting screw has two positions.) See Chapter 5.

Paper roll end detection: Micro switch

NOTE: You can use the ESC/POS command to stop printing upon detection of a paper near-end.

Rev. E General Information 1-5

1.4.1.3 Paper Specifications

Paper type: Specified thermal paper

Form: Paper roll

Paper width: 79.5

± 0.5 mm {3.13" ± 0.02"}

Paper roll size: Roll diameter: Maximum 83 mm {3.27"}

Take-up paper roll width: 80+0.5/-1.0 mm {3.15+0.02/-0.04"}

Specified paper: Specified thermal roll paper, NTP080-80

In Japan: Nakagawa Mfg. Co., Ltd. In USA: Nakagawa Mfg. (USA) Inc. In Europe: Nakagawa Mfg. (Europe) GmbH In Southeast Asia: N.A.K. Mfg. (Malaysia) SDN BHD

[Original paper: TF50KS-E (paper thickness: 65µm) Nippon Paper Industries Co.,Ltd.]

The following paper can be used instead of the specified paper above:

Original paper: PD 160R (paper thickness: 75µm) (Oji Paper Mfg. Co. Ltd.) Original paper: AF50KS-E (paper thickness: 65µm) (Jujo Thermal Oy (Finland)) Original paper: P350(F380) (paper thickness: 62µm) (Kanzaki Specialty Papers, Inc. (U.S.A.)) Original paper: P310 (paper thickness: 58µm) (Kanzaki Specialty Papers, Inc. (U.S.A.)) Original paper: P300 (paper thickness: 56µm) (Kanzaki Specialty Papers, Inc. (U.S.A.)) Original paper: F5041 (paper thickness: 60µm) (Mitsubishi HiTec Paper Flensburg GmbH (Germany))

Specified two-color thermal roll paper, ENTPB080080

In Japan: Nakagawa Mfg. Co., Ltd. In USA: Nakagawa Mfg. (USA) Inc. In Europe: Nakagawa Mfg. (Europe) GmbH In Southeast Asia: N.A.K. Mfg. (Malaysia) SDN BHD

[Original paper: PD750R (paper thickness: 75µm) Oji Paper Mfg. Co.,Ltd.] Paper roll which is made of the original paper PD750R can be used.

NOTE: With some printing patterns, the previous print color may not be cleared. The printer’s reliability when two-color thermal paper is used differs from the reliability when monochrome paper is used.

Paper roll spool diameter: Inside: 12 mm {.47"} Outside: 18 mm {.71"}

NOTE:

Paper must not be pasted to the paper roll spool. When paper other than that specified is used, the thermal print head may be worn out.Be sure to use the specified paper. Depending on each paper specification, it is recommended to set the DIP switch. (See “When Using Original Paper” on page 3-23.)

1-6 General Information Rev. E

1.4.1.4 Printable Area

The printable area of a paper roll with a width of 79.5 ± 0.5 mm (3.13" ± 0.02") is 72.2 ± 0.2 mm

± 0.008") (512 dots), and the space on the right and left sides are approximately 3.7 ±

(2.84" 2mm (0.15" ± 0.079").

TM-H6000III Technical Reference Guide

Printable area for paper roll

1.4.1.5 Printing and Cutting Positions

Manual cutter position

Autocutter head position

Center of the print dotline

72.2

79.5 0.5

3.7 2

Approx. 24

Approx. 10

Paper feed direction

[Units:mm(All the numerical values ae typical.)]

Printing and cutting positions

NOTE: Numeric values used here are typical values; the values may vary slightly as a result of paper slack or

variations in the paper. Take this into account when setting the cutting position of the autocutter.

Rev. E General Information 1-7

1.4.2 Slip/ Validation Section

Printing method: Serial impact dot matrix

Head wire

9-pin vertical line, 0.353 mm {1/72-inch} wire pitch

configuration:

Printing direction: Bidirectional, minimum distance printing

Printing speed: Approximately 5.7 LPS (printing 40 columns per line with 17.8 CPI

when the head energizing time is set to normal mode.)

Number of characters: Alphanumeric characters: 95

International characters: 37 Extended graphics: 128

× 12 pages (including two space pages)

Multilingual character model supports printing with one of the following character sets: Simplified Chinese (GB2312): 7580 Traditional Chinese (Big 5): 13494

Character structure: Font A: 5

Font B: 7 Kanji: 16

× 9 (total 270 dots horizontally) × 9 (total 540 half dots horizontally) × 16 (two-pass printing font)

Characters per line: Refer to “Character size and print speed.”

Characters per inch: Refer to “Character size and print speed.”

Character size and print speed

Character structure (horizontal dots

Font

A (default)

B7 × 9 2 half-dots 17.8 60 1.24 × 3.1 mm

Kanji 16 × 16 2 half-dots 8.9 30 2.7 × 2.9 mm

vertical dots)

5 × 9 1 dot 13.3 45 1.56 × 3.1 mm

Character spacing

Characters per inch

Characters per line

Character size (width× height)

Note:

TM-H6000III (Receipt and Slip printers) has models with Kanji characters. Kanji character spacing by default setting is 2 half dots. (Kanji character spacing can be changed by ESC/ POS command.) Printing speed for Kanji characters shown in table above is in the case of full column printing with two-pass printing.

1-8 General Information Rev. E

1.4.2.1 Paper Specifications

1. Cut sheet

Paper type: Normal paper, pressure-sensitive paper, carbon copy paper

TM-H6000III Technical Reference Guide

Paper size: 68 - 230 mm (W) NOTE: The minimum size is 68mm

× 68 - 297 mm (L) {2.7 - 9.1"(W) × 2.7 - 11.7"(L)}

× 152mm {2.7" × 6.0"}

Copy capability and paper thickness:

• Normal paper (single-ply):0.09 to 0.2 mm {0.0035 to 0.0079"}

• Carbon copy paper combination:4 sheets maximum

Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}

Copy and original: 0.04 to 0.07 mm {0.0016 to 0.0028"}

Carbon paper: Approximately 0.035 mm {0.0014"}

Total thickness: 0.09 to 0.31 mm {0.0035 to 0.0122"}

• Example: one original + 2 copies,

Original paper: 0.04 mm

Carbon paper: 0.07 mm (0.035 mm

× 2 sheets)

Copy paper: 0.04 mm

Backing paper: 0.07 mm

Total thickness: 0.22 mm {0.0087 "}

Ambient temperature and copy capability:

Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described in the table below.

Relationship between ambient temperature and number of copies

Number of copies Ambient temperature

Original + 3 copies 10 to 40

Original + 1 copy 5 to 45

°C {50 to 104°F}

°C {41 to 113 °F}

Rev. E General Information 1-9

2. Notes on slip/validation paper

• The paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty.

• Insert a validation from the upper side in the validation entrance of the case opening. If the validation is inserted sliding from the left to the right, the print position may be incorrect since the paper can be crooked or the validation sensor can detect incorrectly.

• There must be no glue on the bottom edge of paper. Choose paper carefully when the glue is on the right or top edge, since paper feeding and insertion are affected by gluing conditions (e.g., glue quality, method, and length) and glue location (refer to the figure below). Be especially careful when paper is wide and has the glue on the left edge, since skew may occur.

Paper feed direction

OK to use

Glued area

Slip (validation) paper glued area

Use carefullyUse carefullyDo not use

• Since the slip BOF sensor uses a photo sensor, do not use paper that has holes at the sensor position, or is translucent.

• Since the slip TOF sensor and validation sensor use a reflective photo sensor and it detects from the back of slip paper, do not use paper that has holes or dark portions with low reflection (less than 40% reflection) at the sensor position.

• Since the slip paper ejection sensor uses a reflective photo sensor and it detects from the surface of the paper roll, do not use paper that has holes or dark portions with low reflection (less than 40% reflection) at the sensor position.

1-10 General Information Rev. E

TM-H6000III Technical Reference Guide

• Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.

rea where paper holes are prohibit ed and reflection rate for the back on paper sh ould be 40% or more.

Paper feed direction

Prohibited area for slip paper holes and low reflection

Inserting

direction

rea where paper holes are prohibit ed and reflection rate for the surf ace on paper should be 40% or more.

Paper holes and translucence pr ohibited in this area.

[Units: mm (All the numeric values are typical.)]

: Holes or portions with

low reflection are prohibited in this area.

7mm

20mm

Prohibited area for validation paper holes and low reflection

Rev. E General Information 1-11

1.4.2.2 Printable Area for slip

Slip ejection sensor position

23.2

Forward paper feed direction

Paper insertion direction

( 2 )

Paper feeding roller position

Form stopper position

Approx. 114.8 *4

(MAX. 651 steps)

3.1

Sub-paper feeding roller position

Form stopper

The first printing line position

TOF sensor position

The last printing line position

85.4

BOF sensor position

37.8

5.6

( 8.1 )16.4

Approx. 92.8

Approx. 81.3 *2

(For 461 steps)

56.8

MIN . 18 . 4

18.4

(Min)

AREA

85.4(MAX)

68(Min)

Paper inserting direction

5.6

(Units: mm)

Printable area for slip paper

*2 The length from the form stopper to the tip of the paper.

*3 The length from the tip of the paper to the first printing line position.

*4 The printable area after the slip BOF sensor detects the end of the paper. (The bottom margin

must be considered for a real printable area.)

*5 Bottom margin (calculated value).

Note:

Numeric values used here are typical values; consider this for the user design for the starting position in the paper feeding direction.

1-12 General Information Rev. E

1.4.2.3 Printable Area for validation paper

TM-H6000III Technical Reference Guide

Paper feeding direction

Paper inserting direction

70 (MIN. 68)

(20)

(When approximately 4.23mm (1/6”) feeding pitch)

8 lines printing for 168 steps

Printable Area 85.4

Slip ejection sensor position

Print starting position

29.65

Last printing position

Validation sensor position

23.2

5.6

3.1

49.65

Printable Area 32.8

18.4

1.5

Note:

When reverse feed is performed in validation printing, keep the reverse feed within the range of the printable area. Otherwise, a paper jam away occur.

1.4.2.4 Unprintable area for surface printing when Using the Image Scanner

❏ In single-pass processing, when image scanning is executed in combination with surface

printing, 40 mm (typical) from the edge of a check will be unprintable. If you need to print on that area, do not perform single-pass processing and be sure to perform the sequence of re-inserting the paper to do the image scan after the surface printing and paper ejection.

Rev. E General Information 1-13

1.4.3 Endorsement Section (Option)

Printing method: Shuttle impact dot matrix

Wire pitch approximately 0.353 mm {1/72"}

Head wire configuration

Characters per line: 40 columns

Print speed: Approximately 1.9 lps (lps: lines per second)

Number of characters: Alphanumeric characters: 95

Character structure 5 × 7 (total 240 dots horizontally)

Character size 1.1 × 2.42 mm (W × H)

Note:

Character dot spacing can be changed by an ESC/POS command. An endorsement printer cannot be installed on a printer with the validation function. Line spacing cannot be changed.

8 print solenoids in a horizontal line

International characters: 37 Extended graphics: 128

× 11 pages (including one space page)

1.4.3.1 Paper Specifications

Cut sheet

Paper type: Normal paper

Paper size: 68-230 mm (W) × 68-297 mm (L)

{2.7 - 9.1"(W)

Paper thickness: Single-ply (copy paper cannot be used) 0.09 mm - 0.2 mm

{0.0035 - 0.0079"}

× 2.7 - 11.7"(L)}

1-14 General Information Rev. E

+ 110 hidden pages