EPSON TM-H6000, TM-H6000P Service Manual

Page 1
Confidential
Service manual

TM-H6000/H6000P

Issued Date 199 , ,
Issued by
English
401040800
Page 2
Confidential
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or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
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EPSON
and ESC/POS® are registered trademarks of Seiko Epson Corporation
Rev. A i
Page 3
Confidential

CONTENTS

For Safe Repair and Maintenance Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Safety Precautions on Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Safety Precaution on Maintenance/Repair/Inspection . . . . . . . . . . . . . . . . . . vi
Note on Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Modular Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Contents of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1
Before Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Flowcharts for Diagnosing Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Mechanism Power on Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Opening and Closing the Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Detecting the Head Carriage Home Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Starting and Stopping Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Starting the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Self Test Wait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Ending the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Troubleshooting Using the ERROR LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Test Points on the Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Test Points on the Main Circuit Board Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Power Supply Line Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Locations of the Main Elements on the Main Circuit Board Unit . . . . . . . . . . . . . . 1-13
Procedures for Replacing the Print Head Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Checking for Paper Jams in the Autocutter Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Chapter 2
Before Assembly and Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
About this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Assembling the Mechanism for the Slip Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Pre-assembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Assembly of the Slip Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Assembling the Thermal Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Pre-assembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Assembly of the Thermal Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Assembling the TM-H6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Pre-assembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Troubleshooting
Assembly and Disassembly
Chapter 3
Before Making Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
The Purpose of Adjusting and Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Phase Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Adjusting the Platen Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Threshold Value Setting for Detectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Adjusting and Setting
ii Rev. A
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Confidential
Appendix A
Appendix B
Maintenance and Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Daily Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Periodic Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Thermal head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Appendix C
Connecting to the Host PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Connecting the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Connecting to a Direct Connection Display Module . . . . . . . . . . . . . . . . . . . . . . . . C-3
Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Appendix D
Component Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Outline of Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Impact Dot Matrix Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Thermal Printer Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-19
Outline of Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-41
Connection of Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-41
Circuit Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-42
Memory Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-43
Main Circuit Board Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-44
CPU and Peripheral Logic Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-46
Slip Mechanism Drive Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-56
Thermal Mechanism Drive Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-63
Input Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-66
Control Panel Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-69
Malfunction Protective Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-70
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-71
Important Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-71
DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-73
Serial Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-73
Parallel Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-75
Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-77
Outline of Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-78
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-78
Slip Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-79
Receipt Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-81
Overall Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-84
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-85
Service Tools and Lubricants
Maintenance
Installation
Product Overview
Appendix E
Alphanumeric List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Reference Number List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8
Appendix F
TM-H6000/H6000P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Parts List
Exploded Diagrams
Rev. A iii
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Confidential
Carriage Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
PF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Thermal Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
Appendix G
TM-H6000/H6000P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-2
Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-3
Carriage Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
PF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-5
Thermal Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-6
Appendix H
Main circuit board assembly (outline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-1
Main circuit board assembly (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
Main circuit board assembly (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
Main circuit board assembly (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-4
Main circuit board assembly (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-5
Main circuit board assembly (Thermal block) . . . . . . . . . . . . . . . . . . . . . . . . . H-6
Main circuit board assembly (Memory block) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-7
RS-232 I/F Circuit Board Assembly (UB-S01) Circuit Diagram . . . . . . . . . . . . . . . H-8
Parallel I/F Circuit Board Assembly (UB-P02) Circuit Diagram . . . . . . . . . . . . . . H-9
RS-485 I/F Circuit Board Assembly (UB-S02) Circuit Diagram . . . . . . . . . . . . . . . H-10
Appendix I
Using the Power Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
Opening the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-2
Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-2
Installing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-4
Inserting Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-7
Adjusting the Roll Paper Near End Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-7
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-8
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-9
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-9
General Lubrication Points Diagrams
Circuit Board Unit Circuit Diagrams
Printer Handling
Appendix J
Appendix K
Main Circuit Board Unit (parts side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K-1
Main Circuit Board Unit (solder side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K-2
RS-232 I/F Circuit Board Assembly (UB-S01) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K-3
Parallel I/F Circuit Board Assembly (UB-P02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K-3
RS-485 I/F Circuit Board Assembly (UB-S02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K-3
Screw Types
Parts Layout
iv Rev. A
Page 6
Confidential

For Safe Repair and Maintenance Work

Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
WARNING:
You must follow warnings carefully to avoid serious bodily injury.
CAUTION:
Observe cautions to avoid minor injury to your self, damage to your equipment, or loss of data.
Note:
Notes have important information and useful tips on the operation of your equipment.
Safety Precautions on Handling
This section presents important information intended to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment.
Only disassemble this product as described in this manual. Do not make modified to the unit. Tampering with this product may result in injury, fire, or electric shock.
Be sure to use the specified power source. Connection to an improper power source may cause fire or shock.
Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.
Do not allow foreign matter to fall into the equipment. Penetration of foreign objects may lead to fire or shock.
If water or other liquid spills into this equipment, unplug the power cord immediately. Continued usage may lead to fire or shock.
Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.
Rev. A v
Page 7
Confidential
Always supply power directly from a standard domestic power outlet.
Handle the power cord with care. Improper handling may lead to fire or shock.
Do not modify or attempt to repair the cord.
Do not place any object on top of the cord.
Avoid excessive bending, twisting, and pulling.
Do not place cord near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the prongs all the way in.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.
To ensure safety, please unplug this product prior to leaving it unused for an extended period.
Do not touch the thermal head or paper feed motor. Wait for the head and the motor to cool. The head and the motor can be very hot after printing for a long time. Touching them may cause burns.
Safety Precaution on Maintenance/Repair/Inspection
WARNING:
Be sure to use the designated type of fuse for the circuit board. Use of a different type may result in fire.
Remove the power cord and all other cables from this product before disassembly or reassembly to prevent electrical shock.
To prevent the possibility of electrical shock, do not perform maintenance, repair, or inspection during a thunder storm.
vi Rev. A
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Confidential
CAUTION:
Wear a grounded wrist band when handling the internal circuit board to prevent damage from static electricity.
When removing the internal circuit board, place it on an anti-static rubber sheet or similar surface to prevent damage from static electricity.
Parts on the circuit board may become hot during operation. Therefore, wait approximately 10 minutes after turning the power off before touching them.
Be careful not to subject the circuit board to shock or vibration, because this may damage it.
Do not touch the circuit board or cable terminals with your hands to prevent contamination that may result in a malfunction.
Do not use an alcohol, benzine, thinner, trichloroethylene, or ketone based solvent to clean the parts. This type of solvent may damage the plastic and rubber parts.
Wipe off any dirt with a dry or slightly moist cloth. Be sure to remove the power cord from the outlet at this time.

Note on Disposal

Note:
Make sure to follow current laws or regulations when disposing the product.

Modular Connector

The following label is visible near the modular connector (drawer kick-out connector) on the back of this product.
Use modular connector specifically designed for cash drawers for this product. Do not connect this connector to an ordinary telephone line.
Rev. A vii
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About This Manual

Aim of the Manual
This manual was created to provide the information on printer maintenance and repair required by technicians who handle this work.
Contents of the Manual
The configuration of the manual is as follows.
Chapter 1 Troubleshooting
Chapter 2 Disassembly/Reassembly
Chapter 3 Adjustments
Appendix A Required Tools
Appendix B Maintenance
Appendix C Installation/Removal
Appendix D Product Outline
Appendix E Parts List
Appendix F Overall Exploded Diagram
Appendix G General Lubrication Points Diagram
Describes troubleshooting procedures (specific problems and remedies)
Describes product disassembly and reassembly procedures
Describes product adjustment procedures
Describes tools required to perform maintenance and repair
Describes required procedures to perform repair, maintenance, and inspection
Describes installation and removal procedures
Provides reference information for maintenance and inspection
Contains a list of product parts
Disassembly diagram for the product
Lubrication point diagrams for this product
Appendix H Circuit Diagram
Appendix I Printer Handling
Appendix J Screw types
Appendix K Parts layout
viii Rev. A
Circuit diagram for the product
Describes required handling procedures when performing maintenance and repair
Describes screw types
Describes parts layout
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Chapter 1

Troubleshooting

Before Servicing

"Precautions for Safety" (pages v to viii) at the beginning of this manual provides precautions you should observe to perform work safety and the necessary information to service this product safety. Always read that information before starting your work.

About this Chapter

This chapter is organized in the following parts. For troubleshooting, you may only need to follow "Flowcharts for Diagnosing Failures".
Flowcharts for diagnosing failures Printer mechanism power on tests Starting and stopping self tests Troubleshooting using the ERROR LED Test points on the printer mechanism. Test points on the main circuit board unit Locations of the main elements on the main circuit board unit Procedures for replacing the print head unit Checking for paper jams in the autocutter unit
The names and page numbers of other items of reference are shown in the flowcharts for diagnosing failures, if you need to refer to them.
Rev. A Troubleshooting 1-1
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Flowcharts for Diagnosing Failures

Find the problem by following the flowchart.
START
Does the
problem happen when the
Yes
printer is connected to the
host computer?
Does the
Replace the I/F cable
(For serial in terface, be
sure you use a null
modem cable.)
Problem fixed?
No
Replace the I/F board
(see pag e 2-38)
Problem fixed?
Yes
END
Yes
No
sub-routin e
END
Go to
printer complete its power
on test?
(see pag e 1-4)
Run the self test (see pag e 1-6)
Does the printer
execute the self test?
No
No
Yes
Check the power supply
Replace if ne cessary.
Problem fixed?
No
No
Go to
sub-routin e
Yes
END
Yes
No
Yes
ERROR LED
flashing ?
Go to "Troubleshooting
using the ERROR LED"
(see pag e 1-7)
No
Clean the print head
Print quality p roblem
Problem on
receipt?
Yes
(see page B-3)
Problem fixed?
No
Replace the ribbon
cassette
(see page I-4)
Problem fixed?
No
Dot missing
problem?
No
Go to
sub-routin e
Paper feed problem or drawer kick operation problem
Go to
sub-routin e
Yes
Yes
Yes
Replace the print head
(Receipt : see page 2-27)
(Slip: see p age 1-14)
No
Problem fixed?
END
END
Remove the jammed paper
(if you need to disassemble the
autocut ter unit, see page 2-27
Yes
Yes
and 2-24)
Problem fixed?
Yes
END
Figure 1-1 Flowchart (main routine)
Autocutter problem
Check paper jam
(see pag e 1-18)
Jammed paper
exists?
No
No
Go to
sub-routin e
Display mod ule problem
Replace the fuse F3
Yes
Power line mig ht be
shorted on the
display module side
END
Check fuse F3
(see pag e 1-13)
F3 was blown out?
Yes
Problem fixed?
No
Go to
sub-routin e
No
1-2 Troubleshooting Rev. A
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The following is an illustration of the sub-routine flowchart.
Sub-routine
Check motors and coils.
See "Te st Points of t he Printer M echanism" (page 1-9) for the appropriate resistance
Replace the defective part if necessary.
If all mot ors and coils ar e OK, go on to the
Yes No
values.
next step.
Proble m fixed?
Replace the main circuit board
(see pag e 2-30)
END
Replace the slip printer
mechanism
(see pag e 2-30)
No
No
Problem on receipt?
Yes
Replace the thermal
printer mechanism
(see pag e 2-32)
Proble m fixed?
Do you need further
analysis?
Put the main circuit
back in to the printer
Check the power supply
lines on the main circuit
(see pag e 1-11)
Figure 1-2 Flowchart (sub-routine)
Yes
Yes
board
board
No
END
Rev. A Troubleshooting 1-3
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Printer Mechanism Power on Test

The printer mechanism runs through the following tests when you turn on the power supply to the printer.
Opens and closes the platen. Detects carriage home position. Feeds paper to the thermal printer.
This section describes the items that you can check visually.
Opening and Closing the Platen
The printer opens and closes the platen once. Check this operation with the front cover opened.
check for the platen open and close operation
Figure 1-3 Opening and closing the platen
1-4 Troubleshooting Rev. A
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Detecting the Head Carriage Home Position
The head carriage on a dot impact printer moves to the left side (home position) once and then to the right side before stopping. Check this operation with the front cover opened.
check for head carriage movement
Figure 1-4 Detecting the head carriage home position
Feeding Thermal Printer Paper
Roll paper is fed 1 to 2 mm (0.04 to 0.08″).
Figure 1-5 Feeding thermal printer paper
check for paper feed
Rev. A Troubleshooting 1-5
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Starting and Stopping Self Tests

Starting the Self Test
Roll paper self test:
The printer starts printing to the roll paper when you turn on the power while holding down the receipt
Slip paper self test:
The SLIP LED flashes and the printer enters the slip paper wait mode when you turn on the power while holding down the starts on the slip paper when you insert a slip of paper in the printer.
Self Test Wait Mode
Roll paper self test:
When the test print is completed, the printer enters the self test wait mode and the PAPER OUT LED flashes after printing "SELF-TEST printing, Please press PAPER FEED button." Test printing starts when you press the receipt paper
FEED
button when all the covers are closed.
RELEASE
button when all the covers are closed. Printing
FEED
button.
Slip paper self test:
When the printer status print is completed, the printer ejects the slip and waits for the next slip of paper. Test printing starts when you insert a slip of paper in the printer.
Ending the Self Test
The printer prints "***completed***" and the test ends when the determined number of lines have been printed. The printer enters the normal mode after the power on tests are completed.
1-6 Troubleshooting Rev. A
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Troubleshooting Using the ERROR LED

You can learn the cause of a failure by the pattern of ERROR LED flashes. The following table shows problems and solutions to repair the printer. Numbers in the "Solutions" column indicate the order to use to check the problem. If you cannot determine the cause of the problem after checking all the solutions listed, go back to the flowchart given earlier in this chapter.
Table1-1 Error causes and solutions
Solutions
Type of Error and ERROR LED Pattern Explanation
Autocutter error Autocutter error has
LED ON
320ms
5120ms
Carriage home position detection error
been detected.
The head carriage home position was not correctly detected.
(Listed in order you should use to check printer.)
1. Check the autocutter for paper jams. (See page 1-18.)
2. Check the paper cutter motor sub assembly (See page 1-9.) If the motor is shorted, replace it along with the main board.
3. Try installing a new main circuit board unit to see if the printer is fixed. (See page 2-30.) If the printer works now, refer to the section "Test Points on the Main Circuit Board Unit" (page 1-11) to analyze the area where the failure occurred.
1. Check the carriage assembly for paper jams. (See page 1-14.)
2. Check for paper dust on the H.P. detector assembly. (See page 1-14.)
Carriage out-of-step error There is no carriage
detector output even when the carriage is instructed to move.
Slip eject error The slip paper was
not ejected normally.
3. Replace the sensor.
1. Check the carriage assembly for paper jams. (See page 1-14.)
2. Check the rotary encoder on the carriage motor gear used to detect carriage position.
3. Check the carriage motor. (See page 1-9.) If the motor is shorted, replace it along with the main board.
4. Try installing a new main circuit board unit to see if the printer is repaired. (See page 2-30.) If the printer works now, refer to the section "Test Points on the Main Circuit Board Unit" (page 1-11.) to analyze the area where the failure occurred.
1. Look into the printer from the left side to check for a paper jam in the slip paper transport path.
2. Check the paper feed motor. (See page 1-9.) If the motor is shorted, replace it along with the main board.
3. Try installing a new main circuit board unit to see if the printer is fixed. (See page 2-30.) If the printer works now, refer to the section "Test Points on the Main Circuit Board Unit" (page 1-11) to analyze the area where the failure occurred.
Rev. A Troubleshooting 1-7
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Table1-1 Error causes and solutions
Type of Error and ERROR LED Pattern Explanation
Cover open error The roll paper cover
or the unit cover was detected open when printing.
Memory or gate array R/W error The R/W check did
not operate properly for the memory or the gate array.
High voltage error The power supply
voltage is high.
Solutions (Listed in order you should use to check printer.)
Close the roll paper cover or the unit cover.
Replace the main circuit board unit to see if the printer is repaired. (See page 2-30.)
Replace the power supply unit to see if the printer is repaired. (See page C-3.)
Low voltage error The power supply
CPU execution error An abnormal CPU
Drive circuit error One of the
voltage is low
operation was detected, or the I/F board is disconnected.
following was detection.
Print head
thermistor detection error
"Lever drive
motor assembly" error
Replace the power supply unit to see if the printer is repaired. (See page C-3.)
1. Check whether the I/F board is connected.
2. Replace the main circuit board unit to see if the printer is repaired. (See page 2-30.)
1. Check if the printer is restored after replacing the “print head unit” (impact head). (See page 1-14)
2. Check if the printer is restored after replacing the “thermal head FFC.”
3. Check if the printer is restored after replacing the “thermal print head set.” (See page 2-28)
4. Check if there is conductivity in the “lever drive motor assembly.” (See page 1-10) Replace if there is no conductivity.
5. Check if the printer is restored after replacing the “lever motor T. P. detector assembly.” (See page 2-
19)
6. Check if the printer is restored after replacing the main circuit board unit. (See page 2-31)
Head high temperature error The thermal or
impact head temperature is high.
This error may occur if you print with high duty. Let the printer rest. The error may clear automatically when the temperature drops. If this error occurs frequently, check that the usage environment is within specifications.
1-8 Troubleshooting Rev. A
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Test Points on the Printer Mechanism

Before you try to repair a printer failure by replacing the main circuit board unit, check the printer mechanism. This section shows how to test the motor and the coils. If the motor is shorted, replace the main board when you replace the motor.
Table1-2 Test points on the printer mechanism
Name of Mechanism Part Name Internal Element Function Where to Check Normal Status
Thermal mechanism assembly (M-H6000)
Paper cutter motor sub assembly
Receipt paper feed motor
DC brush motor Autocutter drive Remove the cable
4 phase stepping motor
Receipt paper feed
connector connected to CN23 on the main circuit board unit and test between pin 1 and pin 2.
Remove the cable connector connected to CN23 on the main circuit board unit and test between pin 5 and pin 6 and between pin 7 and pin 8.
The line must be continued.
Approx. 11.5 Ω (per 1 phase)
Rev. A Troubleshooting 1-9
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Table1-2 Test points on the printer mechanism
Name of Mechanism Part Name Internal Element Function Where to Check Normal Status
Mechanism assembly (M-U675)
Lever drive coil A (left side when facing the front of the printer.)
Lever drive coil B (right side when facing the front of the printer.)
Carriage motor 4 phase stepping
Lever drive motor assembly
Paper feed motor
Coil
Coil
motor
DC brush motor
4 phase stepping motor
Form stopper
operation
Slip paper roller
(sub) operation
Platen open
and close.
Cylindrical
printer platen open and close
Head carriage drive
Form stopper
operation
Slip paper roller
(sub) operation
Platen open
and close
Endorsement
printer platen open and close
Slip paper feed Remove the cable
Remove the cable connector connected to CN30 on the main circuit board unit and test between pin 26 and pin 27.
Remove the cable connector connected to CN30 on the main circuit board unit and test between pin 26 and pin 28.
Remove the cable connector connected to CN30 on the main circuit board unit and test between pin 1 and pin 2 and between pin 3 and pin 4.
Remove the cable connector connected to CN30 on the main circuit board unit and test between pin 29 and pin 30.
connector connected to CN30 on the main circuit board unit and test between pin 17 and pin 18 and between pin 19 and pin 20.
Approx. 70
Approx. 70
Approx. 4.5 Ω (per 1 phase)
The line must be continued.
Approx. 8 Ω (per 1 phase)
1-10 Troubleshooting Rev. A
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Test Points on the Main Circuit Board Unit

Power Supply Line Check
After a main board feilure, one basic method for diagnosing the cause of the failures on the main circuit board unit is to check the power supply line. Use the following table to check the power supply line. First, check step number 1, and proceed to the next step if that is not the problem.
Table1-3 Checking the power supply line
Step # Type of Voltage
1 Voltage input
from the power supply
2 Voltage input
from the power supply
Location of Measurement
CN29, pin 1 Output when
U11, pin 1
Condition of Measurement
the power supply is ON.
Output when the power supply is ON.
Normal Value Presumed Cause of the Error
24 V ± 10
24 V ± 10
%
It is possible that the problem is pre­arcing of the F1 fuse. The fuse may have pre-arced because of an unsafe input circuit.
Always replace the fuse after removing the cause of the pre-arcing. If you do not remove the cause of the pre-arcing, and replace this fuse, the problem may beyond to misoperation. Also, always use the specified type of fuse when replacing.
%
It is possible that the problem is pre­arcing of the R3 fuse. The fuse may have pre-arced because of a problem in the logic power supply circuit or because of a VCC over­voltage.
3 Logic voltage
(VCC)
4 Logic voltage
(VCC-PWR)
5 Logic voltage
(VCC-PWR2)
VCC Land (near L2)
VCC-PWR Land (near U14, pin 40)
U19, pin 8 potential
Output when the power supply is ON.
Output when Q51 (C) is "0." (24V SW1="H")
Output when Q60 (C) is "0." (24V SW2="H")
5 V ± 5
5 V ± 5
5 V ± 5
If pre-arcing of the R3 fuse happens, do not repair the main circuit board unit. The quality of several parts on the circuit board is weakened by pre­arcing of the R3 fuse and safe operation cannot be guaranteed.
%
It is possible that the logic power supply circuit has malfunctioned.
If you find this line has a problem, do not repair the main circuit board unit. The quality of several parts on the circuit board is weakened, and safe operation cannot be guaranteed.
The logic power supply circuit or Q44
%
could have malfunctioned.
The logic power supply circuit or Q59
%
could have malfunctioned.
Rev. A Troubleshooting 1-11
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Table1-3 Checking the power supply line
Step # Type of Voltage
6 Logic voltage
(VCC_SEN)
7 Mechanism
voltage (24VA)
8 Mechanism
voltage (24 VB)
9 Mechanism
voltage (24C)
Location of Measurement
CN30, pin 5 potential
Located near Q17 drain
Located near Q7 drain
Located near Q29 base
Condition of Measurement
Output only when there is output sensor conductivity when CPU output port (SEN_PWR) is "L."
Output when Q24 (C) is "0." (24V SW2 = "H")
Only output continuously when power supply unit is connected.
Output when Q46 (C) is "0." (24V SW1="H")
Normal Value Presumed Cause of the Error
5 V ± 5
24 V ± 10 %Q17 could have malfunctioned.
24 V ± 10 %TH1 could have malfunctioned.
24 V ± 10
The logic power supply circuit or Q44
%
could have malfunctioned.
%
It is possible that the problem is pre­arcing of the F2 fuse. The fuse may have pre-arced because of a defect in the 24V line circuit elements.
If pre-arcing of the F2 fuse happens, do not repair the main circuit board unit. The quality of several parts on the circuit board is weakened by pre­arcing of the F2 fuse, and safe operation cannot be guaranteed.
Note: E/P = Endorsement printer
1-12 Troubleshooting Rev. A
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Locations of the Main Elements on the Main Circuit Board Unit

The following shows the locations of the main elements on the main circuit board unit.
Fuse (F3)
Fuse (F1)
CPU (U3)
Gate array (U30) *under the memory board
Thermal paper feed motor controller (U19)
Carriage motor controller (U14)
Autocutter motor driver (Q5)
Slip paper feed motor controller (U17)
Fuse (F2)
Memory board
Font ROM (U513) Program ROM (U508) SRAM (U509)
Figure 1-6 Locations of the main elements on the main circuit board unit
Impact dot head drivers (QM3)
Impact dot head drivers (QM6)
*Rear side
Fuse (F4) Fuse (R3)
Rev. A Troubleshooting 1-13
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Procedures for Replacing the Print Head Unit

This section explains how to replace the dot impact print head. See page 2-27 for information on replacing the thermal print head.
1. Turn off the power switch to the printer. Remove the power supply unit from the printer.
2. Open the printer front cover and remove the ribbon cartridge.
Figure 1-7 Removing the ribbon cartridge
3. Pull the cable connector out of the slit on the case.
Figure 1-8 Pulling the cable connector out
When you are reattaching the cable, arrange the cable wires as shown below.
Figure 1-9 Arranging the cable wires
1-14 Troubleshooting Rev. A
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4. Remove the two screws and remove the carriage cover frame assembly.
Figure 1-10 Removing the carriage cover frame assembly
When you are reattaching the frame, insert the tooth on the left side into the shaft and align the nib on the right side with the nib hole.
nib
tooth
Figure 1-11 Tooth and nib
Rev. A Troubleshooting 1-15
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5. Remove the one screw and remove the print head unit.
Figure 1-12 Removing the print head unit
When you are attaching, insert the print head unit ribbon cable (FPC) below the three tabs.
Figure 1-13 Three tabs
6. Remove the print head unit FPC from the printer.
Figure 1-14 Removing the FPC
tabs
1-16 Troubleshooting Rev. A
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7. Remove the nose guide from the print head unit.
nose guide
Figure 1-15 Removing the nose guide
8. To reinstall the print head, reverse the procedures you used to remove it.
Rev. A Troubleshooting 1-17
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Checking for Paper Jams in the Autocutter Unit

The following explains the procedures for checking for paper jams in the autocutter unit.
1. Open the roll paper cover.
Figure 1-16 Opening the roll paper cover
If you cannot open the roll paper cover, open the unit cover. Rotate the cutter blade knob in the direction of the arrow in the illustration below to move the cutter blade.
unit cover
cutter blade knob
Figure 1-17 Operating the cutter blade knob
1-18 Troubleshooting Rev. A
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2. Check that there is no paper jam in the areas shown in the illustration below.
check for paper jam
Figure 1-18 Checking for paper jams
Rev. A Troubleshooting 1-19
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1-20 Troubleshooting Rev. A
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Chapter 2

Assembly and Disassembly

Before Assembly and Disassembly

Always observe the following precautions when you are disassembling, assembling, or adjusting the printer.
Caution:
Always remove the power supply unit from the printer before working.
Power is flowing in the internal circuit board even if you turn the printer off with the power supply switch. You can damage the printer if you work with the power supply still attached.
Remove all peripheral equipment connected to the printer before starting your work. Do not perform any work that is not described in this chapter. Doing so can result in injuries
or damage to the printer.
Do not touch the FPC or the FFC pins with your hands.

About this Chapter

Titles
This chapter uses titles for important parts and blocks (units), not for all parts (service parts).
Procedures
This chapter provides the procedures for assembling. Reverse them to disassemble the printer.
Assembly is organized into "Assembling the Mechanism," "Assembling the Thermal Mechanism," and "Assembling the TM-H6000." Each section is further divided into "Pre­assembly" and "Assembly."
Do "Pre-assembly" steps first, and then do "Assembly" after you have assembled the parts into units to some degree.
Refer to the "General Disassembly Drawings" during assembly to check the shapes and attachment positions of the parts while you are working. Refer to the "General Lubrication Drawings" when you are lubricating.
Rev. A Disassembly and Assembly 2-1
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Quick reference

This Quick Reference directs you to key areas of this chapter. For a complete listing of topics, see the Contents at the front of this manual.
Assembling the Mechanismfor the SlipPrinter Pre-assembly Procedures
Assembly of the Slip Printer Mechanism
Assembling the Thermal Mechanism Pre-assembly Procedures
Assembly of the Thermal Mechanism
Assembling the TM-H6000 Pre-assembly Procedures
Assembly of the TM-H6000
page 2-3
page 2-13
page 2-24
page 2-26
page 2-30
page 2-30
Disassembly and Assembly 2-2 Rev. A
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Assembling the Mechanism for the Slip Printer

Pre-assembly Procedures
Pre-assembly of the slip BOF Detector Assembly
1. Solder lead wires C, D, E to the slip B. O. F. detector assembly.
Note:
Check that the soldering is secure.
2. Insert the slip B. O. F. detector into the slip insertion detector holder.
605Slip insertion detector holder
668 Slip B.O.F. detector assembly
Figure 2-1
707 Lead wire (type C) 708 Lead wire (type D) 709 Lead wire (type E)
Pre-assembly of the Lever Drive Coil Assembly
1. Attach coil lever drive A, B to the paper feed steel core. The rack for coil lever drive A and B should face upward. Check the direction for attachment.
2. Fasten the paper feed trigger suction plate to the coil lever drive. Check the direction for attachment.
3. Hook the paper feed trigger claw spring 3 onto the paper feed steel core and paper feed trigger suction plate. One side of the paper feed trigger claw spring 3 is single and the other side is double. Attach the double side onto the paper feed trigger suction plate.
4. Lubricate the area contacting the trigger suction plate coil lever and the area contacting the paper feed steel core (Eight places). See Appendix G for a lubrication diagram.
696 Paper feed trigger attraction plate
620 Lever drive coil (type A)
621 Lever drive coil (type B)
695
Paper feed
trigger claw spring
608
Figure 2-2
667 Lever coil mounting plate sub assembly
Rev. A Disassembly and Assembly 2-3
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Pre-assembly of the Slip T. O. F Detector Assembly
1. Solder lead wires I, J, K to the slip T. O. F detector assembly.
Note:
Check that the soldering is secure.
671 Slip T.O.F. detector assembly
713 Lead wire (type I) 714 Lead wire (type J) 715 Lead wire (type K)
Figure 2-3
Pre-assembly of the Lever motor T. P. Detector Assembly
1. Solder lead wires F, G, H to the lever motor timing pulse (T. P.) detector assembly.
Note:
Check that the soldering is secure.
672 Lever motor T.P. detector assembly
710 Lead wire (type F) 711 Lead wire (type G) 712 Lead wire (type H)
Figure 2-4
Pre-assembly of the Carriage Frame Unit
1. Lubricate in five places. See Appendix G for 2 lubrication diagram.
2. Insert the ribbon feed spring into the ribbon take-up gear shaft. Position the ribbon feed spring tooth so that it is facing upward, and insert the ribbon feed spring all the way by rotating it to the right.
3. Lubricate the ribbon feed spring surface. See Appendix G for a lubrication diagram.
4. Fasten the ribbon take-up gear assembly to the carriage frame assembly. Position and insert the ribbon feed spring tooth and the ribbon take-up gear assembly notch.
5. Attach the carriage transmission pulley to the carriage transmission pulley shaft.
6. Lubricate in one place. See Appendix G for a lubricationdiagram.
7. Attach the belt drive cap. Insert the belt drive cap surface so that it is facing upward to install it.
8. Insert the carriage drive transmission gear onto the transmission gear shaft.
Disassembly and Assembly 2-4 Rev. A
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9. Attach the gear train cover to the carriage drive transmission gear.
10. Insert the ribbon reduction gear onto the ribbon reduction gear shaft.
11. Insert the ribbon intermediate gear onto the ribbon intermediate gear shaft. Insert downward starting from the ribbon intermediate gear with the smaller diameter.
12. Attach the ribbon drive plate assembly to the top of the ribbon reduction gear and ribbon intermediate gear. The gears of the ribbon drive plate assembly should face downward.
13. Fasten the belt drive cap, carriage drive transmission gear, and the ribbon drive assembly. (See the illustration on the next page.) (three E-rings)
725 Gear train cover
632 Carriage drive transmission gear
657
656
680 Ribbon take-up gear assembly
Ribbon reduction gear
Ribbon intermediate gear
Figure 2-5
601 Ribbon feed spring assembly
602 Belt drive cap
630 Carriage transmission pulley
Rev. A Disassembly and Assembly 2-5
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674 Ribbon drive plate assembly
685 E-ring(2)
685 E-ring(2)
Figure 2-6
Pre-assembly of the Carriage Motor
1. Lubricate the carriage drive pulley shaft. See Appendix G for a lubrication diagram.
2. Attach the carriage drive pulley to the carriage drive pulley shaft.
3. Lubricate the inside of the carriage drive pulley. See Appendix G for a lubrication diagram.
4. Attach the belt drive cap to the carriage drive pulley using one E-ring. Insert the flat surface of the belt drive cap face up to install it.
5. Fix the carriage motor to the carriage sub assembly nib frame assembly with one screw. Tighten the lead wire side screw.
6. Loosen the carriage motor stopper screw. (Rotate a maximum of one turn.)
Disassembly and Assembly 2-6 Rev. A
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7. Hook the belt tension spring to the carriage motor and carriage sub assembly frame.
685
E-ring(2)
Belt drive cap
Carriage drive pulley
697
Carriage motor
731 screw(C.P.S-tite(P4),3X6)
602
631
731 screw(C.P.S-tite(P4),3X6)
628 Belt tension spring
Figure 2-7
Pre-assembly of the Carriage Sub Assembly
1. Insert the oil-ring into the carriage head and lubricate. Insert the flat surface of the oil-ring downward.
2. Hook the carriage spring to the carriage head. Push in until you feel the carriage spring click.
3. Insert the carriage belt into the carriage sub assembly. Shape the belt along the groove on the back side of the carriage sub assembly. The direction of the belt should be so that the front side is facing the inside of the belt.
4. Pass the carriage guide gear into the carriage assembly and attach to the carriage sub assembly with one E-ring. The groove in the carriage guide shaft E-ring should be toward the right side. See the illustration on the next page.
5. Lubricate the left and right sides of the carriage guide shaft. See Appendix G for a lubrication diagram.
6. Attach the carriage belt to the carriage transmission pulley and carriage drive pulley.
Rev. A Disassembly and Assembly 2-7
Page 37
Confidential
7. Firmly tighten the carriage motor lead wire stopper screw.
8. Use one screw to attach the carriage to the carriage sub assembly.
604 Oil ring
604 Oil ring
677 Carriage assembly
610 Carriage spring
688 E-ring(5)
629 Carriage guide shaft
Figure 2-8
9. Set the intermediate circuit board cover onto the intermediate circuit board.
10. Position and attach the intermediate circuit board to two nibs on the carriage frame assembly. Fix with two screws. (see the illustration on the next page.)
Disassembly and Assembly 2-8 Rev. A
Page 38
Confidential
Intermediate circuit
726
board cover
676 Intermediate circuit board assembly
731 screw(C.P.S-tite(P4),3X6)
Figure 2-9
Pre-assembly of the H. P. Detector Assembly
1. Solder lead wires L, M, N in that order to the H. P. detector assembly.
Note:
Check that the soldering is secure.
2. Attach the H. P. detector assembly to the carriage sub assembly frame. Keep the H. P. detector assembly lead wire from being pinched between the carriage sub assembly frame.
3. Install the slip print head unit (Eb) into the carriage assembly. Insert the flexible plastic cable (FPC) into the intermediate circuit board connector and position with the two carriage assembly pins to attach. At this time, insert the FPC so that it is below the rack.
4. Attach the nose guide to the carriage assembly. Align the three nibs on the carriage assembly tip and insert.
5. Solder the four carriage motor cables and the three H. P. detector assembly cables to the intermediate circuit board assembly.
Rev. A Disassembly and Assembly 2-9
Page 39
Confidential
Note:
Check that the soldering is secure.
6. Solder intermediate cables A, B, C to the intermediate circuit board.
Note:
Check that the soldering is secure.
7. Bundle the intermediate cables (types A, B and C) and pass them through the intermediate cable tube.
Disassembly and Assembly 2-10 Rev. A
Page 40
Confidential
8. Turn intermediate cables A, B, C to the right side.
screw(C.P.S-tite(P4),3X6)
731
675
H.P. detector
assembly
716 Lead wire (type L) 717 Lead wire (type M) 718 Lead wire (type N)
screw(C.P.P-tite,3X12)
607
622
Nose guide
662
Print head unit
(Eb)
698
698 Intermediate cable (type A) 699 Intermediate cable (type B) 700 Intermediate cable (type C)
Figure 2-10
728 Intermediate cable tube
699
700
Rev. A Disassembly and Assembly 2-11
Page 41
Confidential
Pre-assembly of the Front Cover Detector Assembly
1. Solder lead wires V, U, W in that order to the front cover detector assembly.
Note:
Check that the soldering is secure.
664 Front cover detector assembly
721 Lead wire (type W) 720 Lead wire (type V) 719 Lead wire (type U)
Figure 2-11
Pre-assembly of the Paper Ejection Detector Assembly
1. Solder paper ejection detector cable assembly.
Note:
Check that the soldering is secure.
2. Assemble the paper ejection detector assembly and the paper ejection detector holder. Insert into the paper ejection detector holder rack, and align with one nib. (Fix with one screw, as shown below.)
3. Insert the paper ejection detector cable assembly cable into the carriage cover frame. Check the starting position for inserting the cable.
Disassembly and Assembly 2-12 Rev. A
Page 42
Confidential
4. Attach the paper ejection detector assembly to the carriage cover assembly with one screw.
Paper ejection detector assembly
screw(C.B.P-tite,3X6)
Carriage cover frame
681
assembly
663
608
Figure 2-12
690 screw(C.C.S-tite,2.5X5)
633 Paper ejection detector holder
Assembly of the Slip Printer Mechanism
1. Tighten two screws on the front of the main sub assembly frame.
2. Using two screws, attach the lever drive assembly motor to the main sub assembly motor. Install so that the label side of the lever drive assembly motor is facing the back side.
3. Attach the sub slip feed shaft holder to the sub slip feed sub assembly lever frame with one screw.
4. Attach the sub slip feed lever to the main sub assembly frame with one E-ring. Use the sub­spring feed lever shaft to fasten.
5. Install the form stopper into the main sub assembly frame and insert the form stopper shaft. Attach with one E-ring. Insert the form stopper shaft from the outer side of the main frame.
6. Hook the form stopper spring to the main sub assembly and form stopper rack.
7. Hook the sub slip feed lever spring onto the sub slip feed lever assembly.
8. Attach the drive shaft assembly lever to the main sub assembly frame. Insert the D-cut side of the drive shaft assembly lever to the left when pulling the shaft into the round hole in the bottom center of the main sub assembly frame.
Rev. A Disassembly and Assembly 2-13
Page 43
Confidential
9. Insert the crank shaft holder from the left and right outer sides attach with one E-ring.
619 Form stopper spring
screw(C.C.S-tite,2.5X5)
729 screw(C.B.,2.6X4)
618 Form stopper shaft
694 Crank shaft holder
691 screw(C.B.S-tite F,3X6)
690
684 E-ring(1.5)
617 Form stopper
644 Sub slip feed roller holder
641 Sub slip feed lever spring
659 Lever drive motor assembly
705 Lead wire (type A)
706
Lead wire
(type B)
665 Lever drive shaft assembly
691 screw(C.B.S-tite F,3X6)
636 Sub slip feed lever shaft
688 E-ring(5)
694 Crank shaft holder
Figure 2-13
10. Press the lever drive shaft gear into the drive gear assembly lever.
11. Install the sub slip feed assembly roller into the main sub assembly set frame. Align the D­cut side of the sub slip feed assembly roller with the left side of the frame and the the opposite side of the shaft with the U groove.
12. Press in the slip drive gear onto the sub slip feed assembly roller. Press in starting from the slip drive gear whose diameter is larger. (see the illustration on the next page.)
13. Snap fit the lever drive motor detector plate to the lever drive motor gear.
Disassembly and Assembly 2-14 Rev. A
Page 44
Confidential
14. Lubricate the lever motor reduction gear shaft.
15. Use one E-ring to attach the lever motor reduction gear to the lever motor reduction shaft. The arrow on the lever motor deceleration gear should be facing to the outside.
16. Lubricate the inside of the sub slip feed lever shaft in two places. See Appendix G for a lubrication diagram.)
17. Lubricate the sub slip feed shaft holder.
18. Lubricate the form stopper shaft rotating unit in two places.
19. Lubricate the main sub assembly frame and sub slip feed roller in two places where they contact.
20. Lubricate the sub slip feed roller and main sub assembly holder.
21. Lubricate the area of contact of the stopper drive shaft and the form stopper.
22. Lubricate the lever drive cam.
689 E-ring(2.3)
614 Lever motor reduction gear
613 Lever drive motor detector plate
666 Sub slip feed roller assembly
616 Lever drive shaft gear
639 Slip drive gear
Figure 2-14
23. Attach the slip B.O.F. detector assembly to the slip guide lower frame (type B) with one screw .
24. Insert the lead wire.
Rev. A Disassembly and Assembly 2-15
Page 45
Confidential
25. Attach the slip guide lower frame to the main sub assembly frame with two screws.
646 Slip guide lower frame (type B)
691 screw(C.B.S-tite F,3X6)
668 Slip B.O.F. detector assembly
608 screw(C.B.P-tite,3X6)
26. Insert the sub slip hold sleeves into both ends of the sub slip hold roller.
27. Temporarily assemble the front frame and the slip guide upper frame. Insert the D-cut side of the sub slip holder roller to the left, align the two nibs, and temporarily assemble.
Disassembly and Assembly 2-16 Rev. A
Page 46
Confidential
28. Install the slip guide upper frame onto the main sub assembly frame. Align the slip guide frame nibs in three places.
29. Attach the front support frame to the front frame. Align and insert the three nibs and check, that the front support frame and the slip guide upper frame are not rising. Fix with six screws.
30. Tighten two screws on the slip guide upper frame.
31. Attach the slip feed roller shaft holder to the cylindrical platen assembly (only if your printer has on E/P unit).
32. Hook the slip holder roller spring to the slip holder roller shaft on the D cut side.
33. Insert the slip holder roller sleeve onto the slip holder roller shaft on the D cut side.
34. Attach the slip feed roller shaft holder to the slip holder roller shaft, starting from the side larger in diameter.
35. Attach the slip holder shaft to the main sub assembly frame using one E-ring.
36. Insert the slip feed roller shaft into the sub slip holder roller and attach with one E-ring.
37. Push the slip drive gears onto the slip holder shaft, starting from the side whose diameter is largest.
38. Use a pressing jig to press in the slip drive gears to the sub slip holder roller.
39. Insert two slip transmission gears into slip transmission gear main sub assembly shaft A.
40. Insert one slip transmission gear onto slip transmission gear shaft B.
41. Insert the paper feed reduction gear onto the paper feed reduction gear sub assembly shaft, starting from the gear whose diameter is smallest. (see the illustration on the next page.)
42. Attach the J/S change spacer onto the J/S change gear.
43. Attach the J/S change gear to the top of the J/S change spacer.
44. Insert the paper feed transmission gear onto the paper feed transmission gear main sub assembly shaft.
45. Insert E-ring 3 and E-ring 2 and 3 (5 E-rings, total). See the illustration on the next page.
46. Attach the lever drive coil assembly to the slip guide lower frame with two screws.
47. Perform phase adjustment. (See Chapter 3, “Adjusting and Setting”). Assemble the following parts when performing phase adjustment:
Lever drive transmission gear
Platen lever drive cam
Rev. A Disassembly and Assembly 2-17
Page 47
Confidential
48. Apply oil to the Platen lever drive cam shaft.
screw(C.B.S-tite F,3X6)
screw(C.B.S-tite F,3X6)
Slip feed roller shaft
Slip guide upper frame
611 Front reinforcement frame
691 screw(C.B.S-tite F,3X6)
holder
Sub slip hold sleeve
Sub slip hold roller
691
E-ring(3)
691
609
645
Front frame
691
727
648
612
686
691
691
609 Slip feed roller shaft holder
654 Endorsement platen shutter
637 Slip hold roller shaft
686 E-ring(3)
727 Sub slip hold sleeve
686 E-ring(3)
615 Lever drive transmission gear
626 Platen lever drive cam
724 Slip hold roller spring
723 Slip hold roller sleeve 609 Slip feed roller shaft holder
638
609
686
639
638
686
609 Slip feed roller shaft holder 634 Paper feed transmission gear 638 Slip transmission gear 639 Slip drive gear 686 E-ring(3) 689 E-ring(2.3) 692 J/S change gear
686
638
639
693
634
686
686
647
692
689
Figure 2-15
49. Attach the paper feed motor to the sub assembly frame and fix with two screws. Check that the paper feed motor circuit board surface is facing the back of the mechanism.
50. Snap fit the TOF slip detector assembly to the slip guide upper frame.
51. Insert the lead wire.
52. Attach the motor lever T. P. detector assembly to the main sub assembly with one screw. Turn over the main sub assembly frame and align the detector with the lever drive motor detector plate in two places. Check that the lever drive motor detector plate and the detector do not touch.
53. Using two screws, attach the main circuit board assembly (for M-U675) to the main sub assembly frame. Place the side with the connector to the front of the main sub assembly frame, and insert set so that the soldered side of the main circuit board assembly (for M­U675) is up. Align with the nibs in two places.
54. Solder the lead wires of the cables.
Disassembly and Assembly 2-18 Rev. A
Page 48
Confidential
Note:
Check that the soldering is secure.
55. Insert the wiring.
56. Affix the R cover detector cable assembly to the main circuit board with adhesive tape.
57. Attach the MICR plate shutter to the slip guide lower frame (type B) with one screw.
671 Slip T.O.F. detector assembly
704 Paper feed motor
691 screw(C.B.S-tite F,3X6)
Lever motor T.P. detector
672
assembly
722 screw(C.B.P-tite,3X8)
691 screw(C.B.S-tite F,3X6)
691 screw(C.B.S-tite F,3X6)
691 screw(C.B.S-tite F,3X6)
653 MICR shutter
673 Main circuit board assembly (for M-U675)
Figure 2-16
Rev. A Disassembly and Assembly 2-19
Page 49
Confidential
58. Using four screws, attach the carriage frame unit to the main frame sub assembly. Pass the intermediate cable through the hexagonal hole in the main sub assembly frame, and pull out enough cable. Fit the nibs in the carriage frame unit in the main frame notches.
Note:
Check the operating status of the ribbon drive plate assembly.
59. Allign and attach- the front cover detector assembly to the main sub assembly frame nibs.
60. Solder the lead wire of the front cover detector assembly to the main circuit board.
Note:
Check that the soldering is secure.
61. Install the wiring.
691
screw
(C.B.S-tite F,3X6)
730 screw (C.B.S-tite F,3X4)
691 screw (C.B.S-tite F,3X6)
Figure 2-17
Disassembly and Assembly 2-20 Rev. A
Page 50
Confidential
62. Hook the paper feed frame fixing lever L (type B) and the paper feed frame fixing lever spring (type B) to the platen lever frame assembly. Insert the platen lever shaft frame while attaching the paper feed frame fixing lever spring (type B) onto the paper feed frame fixing lever L (type B). Use the longer spring here.
63. Hook the paper feed frame fixing lever R and the paper feed frame fixing lever spring (type A) to the platen lever assembly frame. Insert the platen lever shaft frame while attaching the paper feed frame fixing lever spring (type A) onto the paper feed frame fixing lever R.
64. Insert the platen earth B plate into the platen lever assembly frame.
679 Paper feed frame fixing L lever (type B) assembly
642 Paper feed frame fixing lever spring (type B)
669 Platen lever frame assembly
Paper feed frame
fixing R lever
652 Platen ground plate (type B)
Paper feed frame fixing lever spring (type A)
670
assembly
640
Figure 2-18
65. Insert the slip feed roller holder onto the slip feed roller. Insert the D-cut in the slip feed roller on the right side, and insert the legs of the slip feed roller holder on the bottom side.
66. Attach the slip feed roller to the platen lever. Place the hinge so that it is facing upward and insert the D-cut on the right side with the platen assembly attachment to the front. Insert the slip feed roller holder into the third hole from the left of the platen roller.
67. Use a pressing jig to push the slip drive gear into the slip feed roller. Attach with one E-ring.
68. Lubricate both sides of the slip feed roller and the slip feed roller support and rotate.
Rev. A Disassembly and Assembly 2-21
Page 51
Confidential
69. Fix one M3 nylon lock nut to the platen lever. Attach so that the blue part comes below the screw hole.
70. Attach the platen earth plate A to the platen lever.
71. Hook two platen springs to the platen lever.
72. Fix one M3 nylon lock nut.
73. Attach the platen assembly to the platen lever in two places. Tighten two screws to the platen and the platen lever.
74. Attach the slip paper guide to the platen lever. Attach the platen lever in three places in the rack, and install the slip paper guide. Insert the two nibs.
75. While attaching the platen lever spring to the platen earth plate B, attach the platen assembly to the frame platen lever assembly frame.
76. Assemble the platen lever shaft L.
686 E-ring(3)
Nylon lock nut(M3)
658 Platen adjustment screw
683
686
E-ring(3)
650 Slip paper guide
625 Platen lever shaf
603
678 Platen assembly
623 Platen lever
603 Platen spring
658 Platen adjustment screw
649 Slip feed roller
643 Slip feed roller holder
625
Platen lever shaft 683 Nylon lock nut(M3)
639 Slip drive gear
651 Platen ground plate (type A)
624 Platen lever spring
Figure 2-19
Disassembly and Assembly 2-22 Rev. A
Page 52
Confidential
77. Pass the paper feed frame shaft holder into the platen lever unit.
78. Using two screws, attach the main sub assembly frame. Insert while widening the frame and align with the D cut.
79. Lubricate the carriage unit in eight places. Also lubricate the platen lever open and close cam in one place and the platen lever in one place with G-36.
80. Lubricate the inside of main frame in two places with G-48.
81. Install the carriage cover onto the main sub assembly frame. Place the carriage cover in the carriage guide, and align one screw hole and one nib.
82. Connect paper ejection detector cable assembly A and paper ejection detector cable assembly B.
83. Tie-wrap the paper ejection detector cable assembly and the front cover detector wires. (Attach with one screw.)
730 screw (C.B.S-tite F,3X4)
730 screw (C.B.S-tite F,3X4)
682
screw
(C.C.,3X5)
Figure 2-20
682 screw (C.C.,3X5)
635 Paper feed frame shaft
Rev. A Disassembly and Assembly 2-23
Page 53
Confidential

Assembling the Thermal Mechanism

Pre-assembly Procedures
Pre-assembly of the N. E. Detector Assembly]
1. Attach the N. E. detector to the N. E. detector holder.
2. Fit the micro switch to the N. E. detector holder with one screw.)
504 screw(C.B.B-tite,2X8)
543
Cover open detector
lead wire
509
N.E. detector lever
Figure 2-21
542 Micro switch
508 N.E. detector holder
Pre-assembly of the Paper Cutter Assembly Cover B]
1. Gather the four lead wires for the paper cutter and pass them through the guard tube.
2. Pass each of the four lead wires for the paper cutter through D shield tube.
3. Solder the two write lead wires to the legs of the micro switch. Separate the shield tubes from the pins.
Note:
Check that the soldering is secure.
4. Position the two paper cutter lead wires.
5. Solder the lead wires to the legs of the paper cutter motor. Separate the shield tubes from the pins. Install the motor so that the label side is facing upward, and solder the black lead wire to the (-) and the red lead wire to the (+) sides where they are marked. Be careful of the direction of the soldering.
Note:
Check that the soldering is secure.
6. Move the two shield tubes toward the two micro switch pins and the two motor pins. The pins should be covered by the shield tubes.
Disassembly and Assembly 2-24 Rev. A
Page 54
Confidential
7. Apply hot air to the shield tubes covering the pins to shrink them. Do not allow the hot air to blow onto the micro switch.
8. Install the micro switch into the paper cutter cover. Completely align the micro switch nibs and the paper cutter cover holes.
9. Tighten the micro switch and switch screws.
10. Lubricate the drive sub assembly gears. See Appendix G for a lubrication diagram.
11. Attach the paper cutter assembly frame and the paper cutter assembly cover B. Attach while adjusting the moveable blade so that the drive pin enters the hole in the moveable blade smoothly. When assembling, pass the paper detector lead wire into the hole in the paper cutter motor frame so that it does not become pinched.
12. Align the paper cutter frame and the paper cutter cover abutments (four places) and push in. The nibs should abut completely.
13. Move the paper detector lead wire guard tube and set it in a position that protects it so that paper cutter frame edge does not hit it.
14. Lubricate the entire moveable blade hole (area of drive pin contact).
15. Attach the manual cutter to the paper cutter cover. Securely insert the manual cutter into the paper cutter cover hole. Place so that the manual cutter protrudes from above the paper cutter cover.
16. Tighten the two screws on the manual cutter.
Rev. A Disassembly and Assembly 2-25
Page 55
Confidential
17. Tight on the screw on the paper cutter assembly frame and the paper cutter assembly cover B.
548 screw(C.B.,2X2.5)
530 Manual cutter A
Paper cutter cover
546
assembly
screw(C.B.S-tite F,3X6)
540
540
screw(C.B.S-tite F,3X6)
528
Paper cutter frame
assembly
Assembly of the Thermal Mechanism
549
Switch
screw
Figure 2-22
548
535 Micro switch
screw(C.B.,2X2.5)
532 Cover tube
534 Paper cutter lead wire
533 Guard tube
1. Snap fit the paper detector assembly to the paper holder.
2. Attach the damper plate to the paper holder. Install on the paper holder rack.
3. Use double-sided tape to affix the relaxation plate fixing plate to the paper holder and fasten the relaxation plate.
4. Attach the N. E. detector unit to the left frame. Install so that the hexagonal nut position is at the top.
5. Temporarily tighten the reduction gear shaft to the left frame.
6. Attach the left frame to the paper holder with two screws.
7. Using two screws, attach the frame plate and the right frame to the paper holder.
Disassembly and Assembly 2-26 Rev. A
Page 56
Confidential
8. Fasten the frame plate to the right and the left frames using two screws. Sandwich the right and left frames and tighten the screws.
9. Fix sensor circuit board A to the right frame with one screw.
10. Install the thermal print head assembly onto the main body.
538 E-ring(1.5)
537 Hexagon nut
502 screw(C.B.P-tite,3X8)
520 Relaxation plate
502 screw(C.B.P-tite,3X8)
546 Paper cutter cover assembly
515 Left frame
517 Frame plate
510 Paper detector assembly
513 Head caution seal
547 Relaxation plate fixing plate
Figure 2-23
11. Place in the head press springs into the press plate.
512 N.E. detector adjustment screw
526 Paper holder
514 Right frame
540 screw(C.B.S-tite F,3X6)
541 Sensor circuit board assembly
540 screw(C.B.S-tite F,3X6)
543 Cover open detector lead wire
502 screw(C.B.P-tite,3X8)
12. Install the press plate and the head press springs into the thermal print head assembly with two screws.
13. Attach the intermediate circuit board to the right frame with one screw.
14. Insert the reduction gear into the reduction gear shaft. The larger diameter part should be on the inner side.
15. Attach the receipt paper feed motor to the motor frame with two screws.
16. Attach the receipt paper feed motor to the left frame. Insert the reduction gear shaft into the motor frame hole.
Rev. A Disassembly and Assembly 2-27
Page 57
Confidential
17. Install the autocutter unit with two screws.
544 Receipt paper feed motor
540 screw(C.B.S-tite F,3X6)
516 Motor frame
505 Deceleration gear
540
513 Head caution seal
Paper cutter cover assembly
546
540 screw(C.B.S-tite F,3X6)
540 screw(C.B.S-tite F,3X6)
540 screw(C.B.S-tite F,3X6)
Press head spring
506
519 Pressurizing plate
540 screw(C.B.S-tite F,3X6)
525 Thermal print head assembly
527 Intermit circuit board assembly
Figure 2-24
18. Insert the platen into the platen assembly bearing and attach to the cover frame with one
E-ring.
19. Attach the cover frame to the left and right frames with two E-rings. Insert the cover rotation shaft from the left and right frame covers, and tighten.
20. Hook the cover springs to the left and right frames. Check the direction for mounting the cover springs.
21. Attach the fixed blade holder spring to the cover frame.
22. Attach the fixed blade to the cover frame.
23. Connect the N. E. detector lead wire to the micro switch.
24. Connect the cover open detector lead wire to the circuit board assembly sensor A.
25. Affix head caution label B to the front of the paper holder and the front of the motor frame.
Disassembly and Assembly 2-28 Rev. A
Page 58
Confidential
26. Connect the lead wires to the intermediate circuit assembly connector.
27. Insert the wires.
Blade holder spring
521
511 Platen assembly
507 Fixed blade
539 E-ring(2)
523 Cover spring
518 Frame cover
539 E-ring(2)
503 Platen shaft holder
501 E-ring(2.5)
Figure 2-25
Rev. A Disassembly and Assembly 2-29
Page 59
Confidential

Assembling the TM-H6000

Pre-assembly Procedures
Pre-assembly of the rubber insulator spacer assembly
1. Insert the rubber insulator spacer assembly.
113 Rubber insulator spacer
114 Metallic insulator spacer
Figure 2-26
Assembly of the TM-H6000
1. Install the main unit sub assembly plate A on the main circuit board unit. Attach with six screws.
2. Connect the power switch cable assembly to the main circuit board unit.
3. Connect the control panel cable to the main circuit board unit.
4. Connect the intermediate circuit board cable to the main circuit board unit connector.
5. Fix strengthening plate B to the main unit sub assembly plate using three screws.
6. Insert the thermal head FFC into the main circuit board unit connector. Verify the direction for the insertion.
7. Fold the thermal head FFC back along the line.
8. Fasten the thermal head FFC using insulated a piece of tape.
9. Align earth wire assembly F with the screw hole in the back left side of the M-U675 mechanism assembly, and attach with one screw. Use care with the direction of attachment of earth wire assembly F.
10. Attach the M-U675 mechanism assembly and the main unit sub assembly plate A, and install the damper spacer assembly.
11. Tighten the screw on the back left side.
12. Connect the main circuit board FFC to the main mechanism and main circuit board unit. After inserting the FFC into the main mechanism, insert the main circuit board unit. Place the FFC so that the fold is in the main circuit board side.
13. Fix the control panel circuit board assembly to the mechanism assembly with one screw. Be careful of the direction when attaching.
Disassembly and Assembly 2-30 Rev. A
Page 60
Confidential
14. Connect the control panel cable to the control panel circuit board assembly.
107 screw (C.P.S-tite(0),3X6)
Switch panel circuit board
208
assembly
113 Rubber insulator spacer
114 Metallic insulator spacer
203 Earth wire assembly
101 screw(C.B.S-tite F,3X4)
600 Mechanism assembly (M-U675, type AB)
106 screw(C.B.S-tite F,3X6)
128 Strengthening plate
206 Intermit circuit board cable
107
210
Main circuit board assembly
(for TM-H6000/H6000P)
screw(C.P.S-tite(0),3X6)
201
107
screw (C.P.S-tite(0),3X6)
209 Circuit board FFC
107 screw(C.P.S-tite(0),3X6)
Figure 2-27
Rev. A Disassembly and Assembly 2-31
Page 61
Confidential
15. Attach the rubber feet to the lower case.
16. Attach the mechanism assembly to the lower case using four screws. Align the mechanism
assembly with the lower case nibs, use two 4 ✕ 12 bind B-tite screws with two plain washers 4 25 in the front, and tighten two bind B-tite screws in the back.
17. Attach the switch for the power switch cable assembly to the lower case.
18. Align and install the thermal unit sensor circuit board onto the thermal frame nibs. Attach with one screw.
19. Tighten two screws on the left and right of the thermal frame.
20. Attach the thermal cushion to the thermal frame.
21. Install the thermal frame into the lower case. (Attach with four screws.) Align the thermal frame with the two nibs on the lower case and screw boss in two places and tighten the screws. Tighten the screws on the left front side along with the earth wire assembly.
22. Connect the R cover detector cable assembly to the thermal unit sensor circuit board assembly.
23. Lubricate in two places, on the plate and hook slider with G-48.
24. Align the M-T6000 with the two nibs on the thermal assembly and attach with three screws.
25. Connect the intermediate circuit board cable to the M-T6000 intermediate circuit board connector.
Disassembly and Assembly 2-32 Rev. A
Page 62
Confidential
26. Hook the thermal L, R springs to the thermal frame. Check the direction of insertion of the D-cut groove and attach the thermal L, R springs on thermal holder assembly.
105 screw(C.C.S-tite,3X6)
500 Thermal mechanism assembly (M-H6000)
109 screw(C.B.B-tite,4X25)
108 screw(C.B.B-tite,4X12)
106 screw(C.B.S-tite F,3X6)
112
Plain washer
(4.2X1X12)
103 screw(C.P.T-B,3X10)
Left thermal spring
108
203 Earth wire assembly
screw (C.B.B-tite,4X12)
131
105
screw
(C.C.S-tite,3X6)
125 Thermal holder assembly
132 Right thermal spring
117
Rubber foot
141 Front seal
145 Power switch cover
117
Rubber foot
screw
(C.P.T-B,3X10)
130 Thermal cushion
207 Power switch cable assembly
103
115 Caution seal
106 screw (C.B.S-tite F,3X6)
204 Thermal unit sensor circuit board assembly
103 screw (C.P.T-B,3X10)
127 Thermal frame
106 screw (C.B.S-tite F,3X6)
117 Rubber foot
Figure 2-28
Rev. A Disassembly and Assembly 2-33
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27. Insert supporting plate A into the lower case.
28. Cut the bar of the upper case.
29. Assemble the upper case and the table holder to the lower case.
30. Place thermal sheet onto the M-T6000 rack.
31. Connect the thermal head FFC to the M-T6000.
32. Attach the control panel unit to the front case.
33. Attach the clamp to the mechanism assembly.
34. Connect the control panel unit cable to the control panel circuit board assembly.
35. Assemble the front case to the mechanism assembly with two screws. Align and the front
case to the nibs on the right side. Tighten one screw B-0, 3 10 in the screw hole on the right side and one screw 4 20 on the left side.
Disassembly and Assembly 2-34 Rev. A
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36. Install the paper ejection detector lead wire.
screw(C.C.,4X20)
137 Support plate
104
120 Front case
124 Switch panel unit
104 screw(C.C.,4X20)
119 Upper case
110 Clamp
138 Table holder
103 screw(C.P.T-B,3X10)
Figure 2-29
Rev. A Disassembly and Assembly 2-35
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37. Attach the hook spring to the thermal case.
38. Attach the rack plate to the thermal case.
39. Snap fit the thermal button to the thermal case, and insert the hook plate.
40. Install the thermal case onto the M-T6000. Align the bosses on the left and right one at a time in the rack, and insert one on the left and two on the right.
41. Hook L, R thermal springs to the thermal frame rack.
42. Close the thermal case.
43. Open the M-T6000 cover.
44. Attach the thermal mechanism cover with four screws.
45. Close the thermal mechanism cover.
46. Attach the ribbon cassette cover to the upper case. Align and insert the nibs on the ribbon cover hinge.
Disassembly and Assembly 2-36 Rev. A
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47. Tighten the two screws on the upper case and lower case.
101 screw(C.B.S-tite F,3X4)
140 Operation label (type CA)
135 Thermal mechanism cover
134 Thermal button
121 Ribbon cassette cover
123 Thermal case
133 Hook spring
129 Hook plate
101 screw(C.B.S-tite F,3X4)
134 Thermal button
133 Hook spring
129 Hook plate
Figure 2-30
Rev. A Disassembly and Assembly 2-37
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48. Attach the RS-232C I/F circuit board assembly to the connector plate, and tighten the two screws.
49. Attach the parallel I/F circuit board assembly to the connector plate, and tighten the two screws.
50. Attach the RS-232C I/F circuit board assembly or the parallel I/F circuit board assembly to the main circuit board unit with two screws.
51. Attach the lower plate and the IC cover to the main unit sub assembly plate A with five screws. Align the lower plate with the nibs on the main unit sub assembly and insert. Insert the IC cover into the lower plate and tighten the screws. After that, tighten the screws at four positions on the lower plate.
52. Tighten three label.
53. Affix a caution seal.
54. Affix an operation label (type CA).
55. Affix an operation label (type BA).
56. Affix an operation label (type DA).
Disassembly and Assembly 2-38 Rev. A
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57. Affix a front label AA.
107 screw(C.P.S-tite(0),3X6)
144 Hexagon lock screw (millimeter type)
107 screw (C.P.S-tite(0),3X6)
202 RS-232 I/F circuit board assembly
screw(C.B.S-tite F,3X6)
106
screw
(C.B.S-tite F,3X6)
106
111 IC cover
106 screw(C.B.S-tite F,3X6)
136 Lower plate
106 screw(C.B.S-tite F,3X6)
Figure 2-31
58. Perform the platen gap adjustment. (See Chapter 3, "Adjusting and Setting")
116 Connector plate (type AA))
Rev. A Disassembly and Assembly 2-39
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Disassembly and Assembly 2-40 Rev. A
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Chapter 3

Adjusting and Setting

Before Making Adjustment

Always observe the following precautions when disassembling, assembling or adjusting the printer.
CAUTION:
Always remove the power supply unit from the printer before working.
There is power flowing in the internal circuit board even if you turn off the printer power supply switch. You can damage the printer if you work when the power supply is still attached.
Remove all peripheral equipment connected to the printer before starting your work. Do not perform any work that is not described in this chapter. Doing so can result in injuries
or damage to the printer.
Do not touch the flexible plastic cable (FPC) or the FFC pins with your hands.

The Purpose of Adjusting and Setting

When you perform maintenance or repair on the printer, you must always adjust and set the printer so that it operates normally after you disassemble, replace parts or repair the printer.
Rev. A Adjusting 3-1
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Adjusting

Phase Adjusting
Perform phase adjustments when you have performed any one of the followings.
Items Requiring Phase Adjustment
When you replaced or removed the lever drive gear.
When you replaced or removed the lever drive transmission gear.
When you replaced or removed the platen lever drive cam.
1. Push the claw of the lever drive coil (type B).
Lever drive coil (type B)
Claw when raised
Claw when pushed
Figure 3-1
3-2 Adjusting Rev. A
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2. While pushing the claw of the lever drive coil (type B), rotate the lever motor reduction gear in the direction indicated in the illustration so that the protrusion on the lever drive gear faces the very bottom of the printer.
Lever motor reduction gear
Lever drive gear
A
A
A
Lever drive gear protrusion
Figure 3-2
Rev. A Adjusting 3-3
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3. Remove your finger from the claw of the lever drive coil (type B). Check that the claw returns to its original position. Redo from step 1 if it has not returned to its original position.
Figure 3-3
3-4 Adjusting Rev. A
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4. Rotate the lever motor reduction gear. Continue until the lever drive gear no longer rotates.
Lever motor reduction gear
Lever drive gear
Figure 3-4
Rev. A Adjusting 3-5
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5. While the printer is in that state, attach the lever drive transmission gear to the lever drive transmission gear axis. (E-ring, 1 place.)
Lever drive transmission gear
E-ring
Lever drive transmission gear
Lever drive gear
Figure 3-5
3-6 Adjusting Rev. A
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6. Lubricate the platen lever drive cam shaft.
7. Assemble the platen lever drive cam to the platen lever drive cam shaft (E-ring, 1 place). Set so that the three gear teeth of the platen lever drive cam are facing downward.
Platen lever drive cam
E-ring
Platen lever drive cam
E-ring
Platen lever drive cam
three teeth of the gear
Laver drive transmission gear
Figure 3-6
Rev. A Adjusting 3-7
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Platen lever drive cam
Claw of the lever drive coil ( type B )
Lever drive transmission gear
Lever drive gear
Lever motor reduction gear
Figure 3-7
3-8 Adjusting Rev. A
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Adjusting the Platen Gap
Adjust the platen gap when you have performed any one of the followings.
Platen Gap Adjustment
When you replaced or removed the print head unit.
When you disassembled or re-assembled the TM-H6000/H6000P printer.
Use the following steps to adjust the platen gap.
1. Connect the power supply unit to the printer. Turn on the power switch to the printer. Turn off the power switch to the printer when the printer finishes the power on test. Remove the power supply unit from the printer. (These steps will close the platen.)
Note:
When you are adjusting the platen gap, you must close the platen. There are instances where the platen is open on this printer after assembly because of positioning with the gears and cams. Therefore, you must always use these steps to close the platen.
2. Remove the ribbon cassette cover. (See page 2-37.)
3. Remove the carriage cover frame assembly. (See page 1-15.)
4. Prepare 0.45 mm and 0.50 mm thickness gauges. Insert the thickness gauges from the side of the print head unit, as shown in the figure below.
Figure 3-8
Rev. A Adjusting 3-9
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5. While using the thickness gauges, adjust the stopper screw of the platen set so that the
positions indicated below are 0.5 ± 0.05 mm.
Screw Platen set
Print Head
20mm 40mm
The stopper screw of the platen set is located here.
Screw
0.5 +/- 0.05mm
Figure 3-9
Note:
The following shows the conditions for adjusting the platen gap to 0.5
The 0.45 mm thickness gauge falls under its own weight. The 0.50 mm thickness gauge is pinched and will not fall between the platen and the print
head unit.
6. Attach the ribbon cassette cover and the carriage cover set frame.
3-10 Adjusting Rev. A
±
0.05 mm.
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Threshold Value Setting for Detectors
Perform this setting when you have performed any one of the following.
Items Requiring Setting
When you replaced the Slip T. O. F. detector assembly.
When you replaced the Slip B. O. F. detector assembly.
When you replaced the paper ejection detector assembly.
When you replaced or repaired the main circuit board assembly (for TM-
H6000/H6000P).
1. Remove slip paper if it is set.
Note:
You cannot make accurate settings if there is any slip paper remaining. There is no problem if roll paper is present.
2. Connect the power supply to the printer.
3. Open the roll paper cover.
4. Turn on the power switch to the printer while pressing the FEED button and the RELEASE button at the same time.
5. Press the RELEASE button 7 times.
6. Close the roll paper cover.
7. The printer will automatically set the detector. The main circuit board will store the setting values.
Rev. A Adjusting 3-11
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3-12 Adjusting Rev. A
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Appendix A

Service Tools and Lubricants

Table A-1 Service tools required
Tool Size Purpose
Gap gauges <Thickness>
0.45 mm x 1
0.50 mm x 1
Crosshead screwdriver No. 0, 1 and 2
Flathead screwdriver Other assembly/
Tweezers Other assembly/
Soldering iron
Wrist band Other assembly/
E-ring holder 1.5, 2.0, 2.3, 2.5, 3.0, 4.0 and
5.0
Hexagon box driver 5.5 mm Other assembly/
To adjust the platen gap.
Other assembly/ disassembly
disassembly
disassembly
Other assembly/ disassembly
disassembly
Other assembly/ disassembly
disassembly
Table A-2 Lubricants
Lubricant
O-10
G-36
G-48
Rev. A Service Tools and Lubricants Appendix A-1
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Appendix A-2 Service Tools and Lubricants Rev. A
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TM-H6000/H6000P Service Manual

Appendix B

Maintenance

Maintenance and Inspection

Perform maintenance and inspection to prevent trouble and maintain the fine, initial performance of this printer for a long time.
There are two types of maintenance and inspection of this printer, based on the technical skill required: “Daily Inspection” and “Periodic Inspection.”
Daily Inspection Items that can be inspected easily and handled by a user of this
printer.
Periodic Inspection Items that are inspected and handled by a person who has technical
knowledge.
Daily Inspection
Table B-1 Daily Inspection Checklist
Items to Check Checkpoints Handling
Printer setup The connector cables are plugged in. Reconnect cables.
Paper dust or particles in the printer
The roll paper and ribbon cassette are properly installed.
The ribbon is routed properly in the printer.
The ribbon is not damaged. Replace the ribbon cassette.
The receipt roll paper cover and unit cover are closed.
The slip front cover is closed.
Open the roll paper cover. There should be no large paper particles or foreign matter inside.
Open the front cover. There should be no large paper particles or foreign matter inside.
Install them properly.
Close the cover.
Remove the paper particles or foreign objects.
Use an electric vacuum cleaner to clean thoroughly.
Remove the paper particles or foreign objects.
Use an electric vacuum cleaner to clean thoroughly.
Rev. A Maintenance Appendix B-1
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Periodic Inspection
Table B-2 Periodic inspection checklist
Items to Check Checkpoints Handling
Status of paper dust, dirt, dust adhering to the parts
Spring Shapes Is the fixed blade holder spring
Autocutter Status Is there paper dust or foreign
Lubrication Status Check the lubrication. See “General Lubrication
Operation Check Are there any abnormal noises or
Is there any uneven or faint printing?
Is there a great deal of dirt, or dust adhering to the parts?
Is there paper dust in the top of form detector or paper slip path?
Is there any paper dust or other foreign matter adhering to the paper end detector or the ejection detector?
Is the receipt side platen roller white with paper dust?
deformed or loose?
Are the other springs deformed or loose?
matter adhering to the cutter blade?
printing errors when operating?
(1)Clean the thermal head (see page B-3 for instructions). (2)Clean the receipt side platen roller.
Use an electric vacuum cleaner to clean thoroughly.
Use an air spray can to blow out paper dust from the paper path.
Wipe with a soft cloth to remove the paper dust, etc.
Dampen a cloth with a small amount of water and wipe the roller surface.
Attach or replace the springs.
Remove the paper dust or foreign matter from the cutter blade.
Drawings” to lubricate.
See “Troubleshooting.” Biannually
When to Perform
Every three month
Biannually
Biannually
Biannually
Biannually
Biannually
Biannually
Appendix B-2 Maintenance Rev. A
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TM-H6000/H6000P Service Manual

Thermal head Cleaning

It is necessary for you to clean the thermal head periodically (generally every three month) to maintain the receipt print quality.
CAUTION:
After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object.
1. Open the paper roll cover.
Figure B-1 Opening the paper roll cover
2. Clean the thermal element (the green part) of the print head with a cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA)
print head
Figure B-2 Cleaning the thermal head
Rev. A Maintenance Appendix B-3
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Appendix B-4 Maintenance Rev. A
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Appendix C

Installation

You can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which is shown below.
Figure C-1 Connector panel
Note:
This illustration shows the serial interface model. If you have the parallel interface model, your interface connector will look different.
Before connecting any of the cables, make sure that both the printer and the host PC are turned off.

Connecting to the Host PC

You need an appropriate serial interface or parallel interface cable to connect your computer to the printer. For the serial model, it is important that you use a null modem cable, not any other serial cable, and for the parallel model use an IEEE 1284 cable.
1. Plug the cable connector securely into the printer’s interface connector.
2. If the cable connector has screws on it, tighten the screws on both sides of the connector.
Figure C-2 Tightening the screws
Rev. A Installation C-1
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Note:
Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).
inch screw
Figure C-3 Inch screw and millimeter screw
3. If your interface connector has a grounding wire, attach it to the printer using the screw labeled FG, which is next to the interface connector.
4. Attach the other end of the cable to the host PC.
millimeter screw

Connecting the Drawer

WARNING:
Use a drawer that matches the printer specifications. Using an improper drawer may damage the drawer as well as the printer.
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the connector panel in the location indicated below.
drawer kick-out connector
Figure C-4 Connecting the drawer
C-2 Installation Rev. A
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Connecting to a Direct Connection Display Module

WARNING:
Be sure not to connect this cable to the drawer kick-out connector, which is next to the power connector.
Also do not connect a telephone line to the display module connector.
Note:
The DM connector can be used only with the serial interface model of this printer.
1. Make sure the printer is turned off.
2. Plug the cable connector (provided with the direct connection display module) securely into the printer’s display module connector until it clicks.
DM connector
Figure C-5 Connecting to a direct connection display module

Power Connection

Use the optional EPSON PS-170 power supply or equivalent for your printer.
WARNING:
Make sure you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock.
Rev. A Installation C-3
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CAUTION:
When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer.
1. Make sure the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.
2. Check the label on the power supply to make sure the voltage required by the power supply matches that of your electrical outlet.
3. Plug the power supply cord into the connector shown below.
power supply connector
Figure C-6 Power connection
Note:
To remove the DC cable connector, make sure the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.
C-4 Installation Rev. A
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Appendix D

Product Overview

Component Functions

TM-H6000/H6000P Service Manual
paper roll cover
control panel
interface connector
Figure D-1
DM connector
(*) This illustration shows the serial interface model. The parallel interface connector looks slightly different.
drawer kick-out connector
unit cover
front cover
power supply connector
Figure D-2
DIP switch cover
Figure D-3
Rev. A Product Overview Appendix D-1
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Outline of Printer Mechanism

Impact Dot Matrix Printer Mechanism
Printing Mechanism (Main Print Head Unit)
This mechanism consists of the main print head unit, which has nine wires vertically arranged in one row, the head carriage assembly, platen, carriage motor, carriage feed pulley, carriage guide shaft, carriage transmission pulley, and carriage transmission belt.
Platen
Main print head unit
Carriage feed pulley
Carriage motor
Head carriage assembly
Carriage transmission belt
Figure D-4
Carriage guide shaft
Carriage transmission pulley
Appendix D-2 Product Overview Rev. A
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TM-H6000/H6000P Service Manual
Movement of main print head unit
When the carriage motor rotates the carriage motor gear in the direction indicated by the white arrow, the driving force is sequentially transmitted to the carriage feed pulley and carriage transmission belt, moving the head carriage assembly, which is fixed to the carriage transmission belt, in the direction indicated by the white arrow.
Carriage feed pulley
Main print head unit
Carriage motor gear
Carriage transmission belt
Head carriage assembly
Figure D-5
Printing operation
Wire movement when printing one dot
1. When the prescribed electrical pulse is applied to the drive coil, the steel core is excited, and the operation plate is pulled in the direction indicated by black arrow. At this time, the dot wire is pressed against the operation plate by the force of the wire return spring. The force of the operation plate causes the dot wire to be pushed out towards the platen (in the direction indicated by black arrow).
2. One dot is printed by the dot wire when it is pushed out and strikes the platen through the ink ribbon and paper.
Rev. A Product Overview Appendix D-3
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3. When the electrical pulse to the drive coil ends, the dot wire and operation plate are returned to the standby status by the spring force of the wire return spring and operation plate spring.
Paper
Operating plate
Wire return spring
Dot wire
Wire guide
Ink ribbon
Platen
Core
drive coil
Figure D-6
Appendix D-4 Product Overview Rev. A
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TM-H6000/H6000P Service Manual
Printing operation when printing one character
The printing operation for a 9 9 dot matrix is explained in this section.
Characters are printed by energizing the respective print solenoids at the timing corresponding to the head carriage movement position, using the carriage motor phase change signal as a reference signal. The print head unit is moved approximately 0.339 mm by a one step rotation
(7.5°) of the carriage motor.
To print the number "2", printing solenoid numbers 2 and 9 are energized in sync with the carriage motor phase change signal. Next, print solenoid number 8 is energized in sync with TnH, delayed by a half dot time interval. The number "2" is printed by repeating this process.
TnH Tn4(H)
Tn+1 Tn+3 Tn+5
Tn+2 Tn+4
Tn
Carriage motor phase
switching timing
Print solenoid 1
2
3
4
5
6
7
8
9
Figure D-7
Rev. A Product Overview Appendix D-5
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Platen open/close operation
The platen is attached to the platen lever by the platen gap adjustment screw. The platen open/ close operation is performed when a check is inserted and the MICR (option) is read. When the lever coil is energized while the lever drive motor is being rotated, linkage of the lever ratchet wheel to the paper feed trigger suction plate is released, and the lever drive gear rotates the prescribed amount in the direction indicated by the arrow. This rotation is transmitted by the
lever drive transmission gear, rotating the platen lever open/close cam 180°. The platen lever
moves in the direction indicated by arrow a around the platen lever shaft, and the platen and slip feed roller open (see the figure D-8). The MICR read operation is performed on the check at this time.
To close the platen, the lever drive coil is energized again while the lever drive motor is rotated, rotating the lever drive gear the prescribed amount in the direction indicated by the arrow. This
rotates the platen lever open/close cam 180°, and the platen lever is moved in the direction
indicated by arrow b around the platen lever shaft by the slip retainer spring. The slip feed roller and slip retainer roller make contact at this time, closing the platen.
Check paper
Platen lever shaft
Slip hold roller
Platen
Platen lever
Slip feed roller
Platen lever drive cam
a
b
Lever drive transmission gear
Lever drive gear
Figure D-8
Appendix D-6 Product Overview Rev. A
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TM-H6000/H6000P Service Manual
Detection Mechanism Unit
The detection mechanism unit is comprised of the following mechanisms.
TableD-1 Detection mechanism unit functions
Mechanism Function
Home position detection mechanism
Carriage detection mechanism
B.O.F. detection mechanism Slip detection
T.O.F. detection mechanism Slip detection
Paper ejection detection mechanism
Lever motor T.P. detection mechanism
Front cover detection mechanism
Initial setting of printer
Detection of head carriage malfunction
Slip detection
Lever drive motor timing signal detection
Front cover open/closed status detection
Lever motor T.P. detector assembly
Home position detector
paper ejection detector
Front cover detector assembly
Carriage detector assembly
Slip B.O.F. detector assembly
Slip T .O .F. detector assembly
Figure D-9
Rev. A Product Overview Appendix D-7
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Home position detection mechanism
The home position detection mechanism is located at the left end of the head carriage assembly. This mechanism keeps track of the head carriage assembly movement position. The initial settings are made by detecting the detection plate at the rear of the head carriage assembly.
The home position detector consists of an LED and photo IC. When the head carriage assembly is moved, the detection plate passes between the LED and photo IC. The photo IC output level changes when the light rays are interrupted. This change in output level is used as a detection signal for the head carriage movement position.
Printer side
+5V
When light is emitted
interrupted
Signal level at point A
Low
GND
head carriage detector assembly
Figure D-10
High
When light is
GND
Carriage detection mechanism
The carriage detection mechanism uses a rotary encoder interlocked to the carriage motor gear to detect abnormal carriage motor rotation.
This mechanism is comprised of the carriage drive transmission gear and carriage detector, which are located on the carriage motor shaft.
The carriage detector consists of an LED and photo transistor.
The driving force generated by the carriage motor is transmitted to the carriage motor gear, carriage drive pulley, carriage belt, carriage transmission pulley, and the carriage drive transmission gear, which is located at an equal interval on the inside of the gear, where the screening plate is located. When the carriage drive transmission gear is rotated by the driving force of the carriage motor, the screening plate passes between the LED and photo transistor.
The output level of the photo transistor changes at this time, since the light rays are interrupted.
This output level is used as the detection signal for carriage motor rotation.
Printer side
+5V
GND
When light is emitted
High
When light is
interrupted
GND
Signal level at point A
Low
Screening plate
Figure D-11
Appendix D-8 Product Overview Rev. A
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TM-H6000/H6000P Service Manual
Screening plate
Carriage drive
Carriage belt
transmission gear
Carriage motor gear
Carriage drive pulley
Carriage detector
Carriage transmission pulley
Figure D-12
Bottom of form (B.O.F.) detection mechanism
The B.O.F. detection mechanism detects whether or not slip paper has been inserted, and the rear edge of the paper when printing is performed.
The mechanism is located near the right end of where paper is inserted to ensure it can determine whether or not a slip has been inserted and for proper positioning.
The B.O.F. detector is comprised of an LED and photo resistor. When a paper slip is inserted, the light rays between the LED and photo resistor are interrupted, resulting in a change in the photo resistor output level.
This change in output level is used as a detection signal to determine whether or not a slip has been inserted.
Slip paper
Paper guide
Document table
B,O,F detector assembly
Printer side
Slip paper
+5V
High
When light is
interrupted
GND
GND
Signal level at point A
When light is emitted
Figure D-13
Top of form (T.O.F.) detection mechanism
The T.O.F. detection mechanism detects whether or not a slip has been inserted. The mechanism is located near the top (before the form stopper) to ensure it can determine whether or not a slip has been inserted and for proper positioning.
Low
Rev. A Product Overview Appendix D-9
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