Epson Stylus Pro 9000 User Guide

EPSON Stylus® Pro 9000 Series

PRINTER GUIDE

Printed on recycled paper.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of with these

EPSON

printers.

SEIKO EPSON CORPORATION

is not responsible for any use of this information as applied to other printers.

EPSON

. The information contained herein is designed only for use

Trademarks

EPSON, EPSON

Stylus, ESC/P, and Micro Piezo are registered trademarks of

SEIKO EPSON CORPORATION

DX3, PhotoEnhance, SelecType, and EPSON Archival are trademarks and EPSON Preferred is a service mark of Epson America, Inc.

EFI, the EFI logo, Fiery, and the Fiery logo are U.S. registered trademarks of Electronics for Imaging, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of

disclaims any and all rights in those marks.

their respective owners.

The E

NERGY STAR

EPSON

emblem does not represent EPA endorsement of any product or service.

Legal Notices

Neither

SEIKO EPSON CORPORATION

nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with

SEIKO EPSON CORPORATION

shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Products by

SEIKO EPSON CORPORATION

’s operating and maintenance instructions.

EPSON

Products or

EPSON

Approved

Part Number: CPD-10847 8/00

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.

iii

Introduction

How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 4

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 7

1 Handling Paper and Other Media

Selecting Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Printing on EPSON Paper and Other Media . . . . . . . . . . . . . . . . . . 1-2

Printing Tips for EPSON Media . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Attaching Paper to the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . 1-6

Inserting the Spindle in the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-7

Loading Roll Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . 1-13

Cutting Canvas and Other Media with the Utility Cutter . . . . . 1-14

Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Using Cut Sheet Paper Longer than 19 Inches . . . . . . . . . . . . . . 1-17

Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Adjusting the Platen Gap for Heavy Stock . . . . . . . . . . . . . . . . . 1-20

Using the Paper Hammock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . 1-21

Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . 1-24

Setting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

Registering Paper Thickness, Drying Time, and Suction . . . . . . 1-25

Selecting Registered Paper Settings . . . . . . . . . . . . . . . . . . . . . . . 1-26

vi | Contents

2 Monitoring and Configuring the Printer

Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1

Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 2-2

Pausing and Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printing a Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Printing a Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Checking Ink Levels and Component Life . . . . . . . . . . . . . . . . . 2-4

Responding to Control Panel Lights and Messages . . . . . . . . . . . . . . 2-5

Using the Control Panel to Configure the Printer . . . . . . . . . . . . . . . 2-8

Setting Default Roll Paper Margins . . . . . . . . . . . . . . . . . . . . . . 2-8

Turning Off Paper Monitoring Features . . . . . . . . . . . . . . . . . . 2-9

Selecting the Printer’s Interface . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Configuring the Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Changing the Printer’s Code Page Setting . . . . . . . . . . . . . . . . . 2-11

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Setting the Control Panel Language . . . . . . . . . . . . . . . . . . . . . . 2-12

3 Maintaining and Transporting the Printer

Running a Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Running a Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Printing the Alignment Patterns . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Completing the Alignment Procedure . . . . . . . . . . . . . . . . . . . . 3-5

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Removing the Used Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Setting Up the Printer After Transporting It . . . . . . . . . . . . . . . 3-18

Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Replacing the Waste Ink System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

-vi

Contents | vii

4 Resolving Problems

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Using Hex Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . 4-7

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Solving Roll Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . 4-10

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

5 Specifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Forward Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Reverse Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

ECP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Serial Interface (RS-423 Standard) . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

A Installing an Interface Card

-vii

viii | Contents

B Using EPSON Drivers and Utilities for

Macintosh

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Connecting to the Printer’s Parallel/USB Interface . . . . . . . . . . . B-2

Connecting to the Printer’s Built-in Serial Interface . . . . . . . . . . B-2

Setting Up Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Selecting Your Printer in the Chooser . . . . . . . . . . . . . . . . . . . . B-5

Setting Up Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Setting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . B-10

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . B-12

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . B-14

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-17

Setting Up Background Printing . . . . . . . . . . . . . . . . . . . . . . . . B-18

Using Monitor3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19

Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21

Selecting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . B-22

Running Print Head Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-24

Running Nozzle Check and Head Cleaning Utilities . . . . . . . . . B-24

Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . B-25

C Using EPSON Drivers and Utilities for

Windows

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Setting Up Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Setting Up Printer Sharing in Windows 95 and 98 . . . . . . . . . . C-5

Setting Up Printer Sharing in Windows NT 4.0 and 2000 . . . . . C-8

-viii

Contents | ix

Setting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . C-11

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . C-13

Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . C-15

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . C-16

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20

Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20

Using the Spool Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21

Using Status Monitor 2 (EPSON Stylus Pro 9000) . . . . . . . . . . C-22

Status Monitor 3 (EPSON Stylus Pro 9500) . . . . . . . . . . . . . . . C-23

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . C-24

Running Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-26

Running Nozzle Check and Head Cleaning Utilities . . . . . . . . . C-26

Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . C-27

Running the Speed and Progress Configuration Utility . . . . . . . C-29

Index

-ix

x | Contents

-x

ntroduction

The EPSON Stylus

Pro 9000 series printers are the ultimate wide-format color ink jets. Setting new standards in image quality, media handling, and performance, the EPSON Stylus Pro 9000 has redefined the wide format printing industry. The breakthrough EPSON Stylus Pro 9500 gives you photographic quality with EPSON Archival

™

ink technology—for images

that last a lifetime.

EPSON’s Micro Piezo

dual density droplet (DX3™) print technology includes a precise and consistent dot size and an innovative six-color, high-capacity, quick-drying ink system. EPSON Archival ink achieves the widest color gamut available in a pigment solution, with color performance approaching EPSON dye-based ink.

With resolutions up to 1440 dpi, the EPSON Stylus Pro 9000 series printers support two 44-inch media rolls and cut sheets up to 1.5 mm thick. Both printers incorporate EPSON’s DC-based motor technology, which allows for superior print engine accuracy, even during bidirectional printing modes at some of the fastest production speeds in the industry.

For network productivity, a high performance EFI

Fiery® X2 RIP server may be purchased. The EPSON RS-5100 server supports a variety of network configurations and protocols, with full compatibility for Macintosh, Windows NT, multitasking for simultaneous spooling, Adobe

Microsoft® Windows®2000, Windows 98, Windows 95,

and UNIX® computers. The Fiery X2 RIP provides full

PostScript® 3 processing,

and printing.

The printers may also be equipped with an optional 44-inch auto take-up reel that is compatible with most lamination systems and lets you run long print jobs unattended. For complete flexibility, the EPSON Stylus Pro 9000 series printers also support many third-party RIPs and come with custom EPSON

drivers and utilities for photographs and other non-PostScript

printing.

2 | Introduction

How To Use Your Manuals

This guide is part of a set, which also includes the documentation listed below.

•

The EPSON Stylus Pro 9000/9500 Assembly and Setup Instructions describe how to unpack and assemble the printer, install ink cartridges and paper, and prepare for printing.

•

The EPSON Stylus Pro 9000 Series Quick Reference Guide provides a handy summary of the procedures for daily use and printer maintenance—loading paper, replacing ink cartridges, running cleaning cycles, aligning the print head, and preparing the printer for transportation. Attach it to your printer for easy reference.

•

The electronic Reference Guide on the EPSON printer driver CD-ROM provides additional information about the printer, drivers, and utility software. You can read the guide using a web browser, such as Netscape later.

Navigator® or Microsoft Internet Explorer, versions 3.0 or

If you have the RIP Station 5100, your documentation set includes additional manuals for users and system administrators.

•

The RIP Station 5100 Getting Started describes how to unpack the RIP, install user software and printer files from the User Software CD-ROM, and set up printing. It also describes how to install printer files via the Internet.

•

The RIP Station 5100 User Guide describes how to set printing options and print to the RIP from Windows and Mac

•

The RIP Station 5100 Administrator Guide explains basic configuration

OS computers.

and administration of the RIP for the supported platforms and network environments. It also includes guidelines for setting up UNIX, Windows NT, and NetWare

servers to provide PostScript printing

services to clients.

•

The RIP Station 5100 Color Guide provides instructions for using ColorWise

Pro Tools, including color calibration and workflow recommendations. It also includes practical color printing tips, application-specific instructions, and an introduction to color theory.

•

Release Notes provide last-minute product information and workarounds for some of the problems you may encounter.

Introduction | 3

Using This

This guide contains the following information:

Chapter 1 gives instructions for loading roll paper and cut sheets, printing on various media, and using the paper hammock.

Chapter 2 explains how to monitor the printer’s status, respond to error messages on the control panel, and configure printer settings.

Chapter 3 gives instructions for cleaning and aligning the print head, replacing ink cartridges and the cutter blade, and cleaning and transporting the printer.

Chapter 4 provides troubleshooting tips and solutions for problems involving print quality, printer operation, and paper handling.

Chapter 5 provides the technical details on your printer, paper requirements, and ink cartridges.

Appendix A gives instructions for installing an optional Ethernet interface card.

Appendix B covers the installation and use of EPSON printer drivers and utilities for Macintosh computers.

Printer Guide

Appendix C covers the installation and use of EPSON printer drivers and utilities for Windows computers.

An Index is included at the end of the book.

4 | Introduction

Warnings, Cautions, and Notes

You’ll find this information throughout this guide:

Warning

Caution

Note

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Where To Get Help

EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through the EPSON Preferred

P.M

., Pacific Time, Monday through Friday, and 7

Protection Plan. Dial (888) 377-6611, 6

A.M.

to 4

Time, Saturday.

Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

A.M.

P.M.

, Pacific

Introduction | 5

EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table:

Service Access

World Wide Web From the Internet, you can reach EPSON’s Professional Graphics Home Page

at http://prographics.epson.com.

EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software

for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.

EPSON E-Mail Technical Support

To receive technical advice through e-mail, go to http://support.epson.com and complete the form under the troubleshooting tab, as requested.

You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766. Or visit our web site at: www.epson.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

6 | Introduction

Caution

Always turn the printer off using the Power button. When you press this button, the Operate light flashes briefly then goes out. Do not unplug the printer or turn off the power to the printer until the Operate light is off. This ensures that the print head is safely capped.

Important Safety Instructions

Before using your printer and RIP Station 5100, read the following safety instructions to make sure you use the equipment safely and effectively.

•

Turn off and unplug the printer (and RIP Station 5100) before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer (or RIP Station 5100).

•

Do not place the printer (or RIP Station 5100) on an unstable surface or near a radiator or heating vent. Avoid areas subject to rapid changes in temperature and humidity or shock and vibrations.

•

Do not place the printer near a window or in direct sunlight. Bright light can interfere with the paper sensors, causing paper jams and related problems.

•

Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

•

Place the printer (and RIP Station 5100) on a flat surface. They will not operate properly if they are tilted or at an angle.

•

Do not block or cover the openings in the printer case (or RIP Station 5100 case) or insert objects through the slots.

•

Use only the type of power source indicated on the label.

•

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Do not use outlets controlled by wall switches or timers.

•

Place the printer (and RIP Station 5100) near a wall outlet where the plugs can be easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

•

Do not let the power cords become damaged or frayed.

Introduction | 7

•

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

•

Except as specifically explained in the documentation, do not attempt to service the printer (or RIP Station 5100) yourself. Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel.

•

Power down the printer from the control panel, unplug the printer (or RIP Station 5100) and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer (or RIP Station 5100); if the equipment has been dropped or the case damaged; if the printer (or RIP Station 5100) does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

Ink Cartridge Safety Instructions

•

Do not put your hand inside the printer or touch the cartridges during printing.

•

To avoid damaging the printer, do not move the print head by hand.

•

Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

•

Keep ink cartridges out of the reach of children and do not drink the ink.

•

Do not store ink cartridges at high or freezing temperatures. Keep cartridges away from direct sunlight.

•

Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.

•

Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

8 | Introduction

•

Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use cartridges within six months of installation.

•

Before transporting the printer, remove the ink cartridges, close the ink valves, and install the carriage restraint (packing material). See page 3-16 for complete instructions.

Chapter 1: Handling Paper and Other Media

The EPSON Stylus Pro 9000 and 9500 print on a variety of media, including roll paper and cut sheets up to 44 inches wide. The straight-through paper path allows you to use heavy stock, including posterboard up to 59 mil (1.5 mm) thick.

Unless otherwise noted, the instructions in this chapter apply to both the EPSON Stylus Pro 9000 and 9500 printers.

•

Selecting paper and other media

•

Printing on EPSON paper and other media

•

Using roll paper

•

Using cut sheet paper

•

Using the paper hammock

•

Setting paper configurations

Selecting Paper and Other Media

You can print on most types of coated, glossy, plain paper, and other media. The printer comes with two spindles, so you can have two types of roll paper available for printing at all times (with manual switching). You can also purchase an optional 3-inch spindle, which allows you to use roll paper with a 3-inch core.

High-tension spindles are also available (in both 2-inch and 3-inch diameters), recommended for media such as EPSON Synthetic Paper and Fine Art Paper.

The following table shows the requirements for paper you can use in the printer:

Paper requirements

Roll paper Cut sheets

Size 13 to 44 in. wide

(330 to 1118 mm)

Maximum roll diameter

Thickness 3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil

4.05 in. (103 mm) when using 2 rolls

5.90 in. (150 mm) when using 1 roll

11 × 17 in. to 44 × 62.2 in. (up to 1118 × 1580 mm)

—

(0.8 to 1.5 mm)

1-2 | Handling Paper and Other Media

Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. When you use non-EPSON papers or other media, you may need to “profile” their thickness and ink drying time. See page 1-25 for instructions.

Printing on EPSON Paper and Other Media

EPSON papers, which are specially formulated for the inks used in the printer, ensure high-quality results. The following tables list the product codes for the EPSON media available for your printer.

Note

Check the EPSON web site (http://prographics. epson.com) or your authorized EPSON dealer for new papers and other media that may be available. Some media may not be available in your location.

EPSON Stylus Pro 9000 media product codes

44-inch

Paper type

Presentation Matte Paper

Glossy Paper Heavyweight

Semigloss Paper Heavyweight

Photo Glossy Paper SP91002 SP91001 SP91021 —

Photo Semigloss Paper SP91004 SP91003 SP91022 —

Backlight Film SP91008 SP91007 SP91023 —

Posterboard Semigloss — — — 20.25 × 28.75"

DuPont/EPSON Publication Proofing Paper

DuPont/EPSON Commercial Proofing Paper

roll

S041220 S041221 S041295 —

S041226 S041227 S041291 —

S041228 S041229 S041292 —

— S041249 S041320 13 × 19" (A3+)

— S041251 S041296 13 × 19" (A3+)

36-inch roll

24-inch roll

Sheet sizes

S041237 28 × 40" S041236

S041207, S041205

S041160

DuPont/EPSON Commercial Matte Proofing Paper

Premium Luster Photo Paper

* Not available at time of printing. Check the EPSON web site for product codes

and availability.

— S041247 S041319 13 × 19" (A3+)

S041201, S041203

***—

1-2

Handling Paper and Other Media | 1-3

EPSON Stylus Pro 9500 media product codes

Note

Check the EPSON web site (http://prographics. epson.com) or your authorized EPSON dealer for new papers and other media that may be available. Some media may not be available in your location.

44-inch

Paper type

Doubleweight Matte Paper S041387 S041386 S041385 —

Glossy Paper Photo Weight S041389 — S041388

Premium Semigloss Photo Paper

Smooth Fine Art Paper S041433 S041432 S041431 24 × 30"

Backlight Film for Archival Ink

Synthetic Paper S041401 S041400 S041399 —

Adhesive Synthetic Paper S041404 S041403 S041402 —

Photo Glossy Paper SP91002 SP91001 SP91021 —

Photo Semigloss Paper SP91004 SP91003 SP91022 —

Adhesive Vinyl S041438 S041437 S041436 —

Canvas *** —

Premium Luster Photo Paper

roll

— — — 13 × 19" (A3+)

*** —

36-inch roll

24-inch roll

(22" roll)

Sheet sizes

—

S041327

S041434

36 × 44" S041435

Semimatte Paper Photo Weight

Posterboard for Archival Ink * * * 20.25 × 28.75"

Textured Fine Art Paper S041449 S041448 S041447 24 × 30"

Translight * * * —

™

Tyvek

Scrim Vinyl * * * —

* Not available at time of printing. Check the EPSON web site for product codes

and availability.

*** —

28 × 40"

S041450

36 × 44" S041451

*** —

1-3

1-4 | Handling Paper and Other Media

Printing Tips for EPSON Media

Follow these tips for using and storing printing materials:

•

Avoid touching the printable surface of the paper or other media with bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves.

•

Always choose the correct print mode or media type setting in your print options before you send your job.

•

Always select the correct paper source (roll or sheet) from the printer’s control panel.

•

Keep unused media in its original packaging and store it in a cool, dry place to avoid a decline in quality. Avoid storing media or printouts where they will be exposed to high temperature, humidity, or direct sunlight.

Using Roll Paper

The printer comes with two spindles, so you can have two types or sizes of roll paper available for printing. You can use any roll paper with a 2-inch core, up to 44 inches wide. With the optional 3-inch spindle, you can also use roll paper that has a 3-inch core (one roll at a time). Manually switching from one paper roll to another is a simple process.

This section covers the following:

•

Attaching and removing paper from the spindle

•

Inserting the spindle in the printer

•

Loading the paper for printing

1-4

Handling Paper and Other Media | 1-5

Attaching Paper to the Spindle

Follow these steps:

1. Open the roll paper cover and lift out the spindle.

2. Slide the movable paper stop (flange) off the left end of the spindle.

3. Position the roll so the paper unwinds as shown:

4. Slide the roll onto the spindle so it fits securely over the paper stop.

paper stop

1-5

1-6 | Handling Paper and Other Media

5. Slide the movable paper stop back onto the spindle and insert it firmly into the end of the roll.

Removing Paper from the Spindle

If you need to remove the paper roll from the spindle, follow these steps:

1. Open the roll paper cover and lift out the roll and spindle.

Caution

To avoid damage, do not tap the end of the spindle on the floor.

Note

Store unused roll paper in its original package— including the bag, end caps, and box—to protect the paper.

If the paper is loaded for printing, first raise the paper set lever and roll up the paper before you remove the spindle.

2. Lay the roll down on a flat surface.

3. Loosen the movable paper stop by tapping it with your hand.

4. Slide the paper stop off the end of the spindle.

5. Remove the roll from the spindle.

1-6

Handling Paper and Other Media | 1-7

Inserting the Spindle in the Printer

After you have loaded the paper roll onto the spindle, you need to insert it into the printer. You can have two rolls of paper in the printer at the same time, and print on either one. (If you’re using the optional 3-inch spindle, you can only have one roll of paper in the printer.)

Follow these steps to place the spindle and paper into the printer:

1. Open the roll paper cover.

2. Make sure the movable paper stop is firmly fixed into the left end of the paper roll.

3. Position the spindle so that the white end (with the fixed paper stop) is on the right.

black

white

1-7

1-8 | Handling Paper and Other Media

4. Insert the white end into the right mounting bracket inside the printer. You can use either the upper or lower bracket.

5. Place the black end of the spindle into the left mounting bracket inside the printer.

1-8

Handling Paper and Other Media | 1-9

6. To keep the paper wound when you’re not printing, use one of the roll paper belts included with your printer.

When you’re not using the roll paper belt, keep it wound around the end of the spindle.

Note

To remove the spindle (and paper roll) from the printer, first lift out the left end and then the right end.

roll paper belt

7. See the next section to load the paper for printing.

1-9

1-10 | Handling Paper and Other Media

Loading Roll Paper for Printing

Once the roll paper is attached to the spindle and inserted in the printer, you’re ready to load it for printing. First, open the roll paper cover and make sure the spindle is inserted correctly. Then follow these steps:

Caution

To avoid feeding excess paper through the printer, make sure you don’t select Sheet when you’re using roll paper.

Caution

If you’re using canvas, vinyl, or heavy stock, choose Roll Cutter Off. Media that is too thick may damage the cutter.

1. Make sure the printer is turned on. Then press the button until one of the

•

Choose

Roll Auto Cut

Roll

lights comes on.

Paper out

SelecType

Paper Source

Roll Auto Cut

Roll Cutter Off

if you want the paper to be cut automatically

after each page is printed.

•

Choose

Roll Cutter Off

if you’re printing on canvas, vinyl, or other heavy media, if you’re using the optional auto take-up reel, or if you want to print a series of pages and keep them together for later cutting.

•

If you’re using the auto cut setting, you can have a trim line printed on the right edge of your images or pages. If you’re not using auto cut, you can have the line printed on the right and bottom edges of your pages. See page 1-15 for instructions.

Paper Source

Item

You can also select roll paper settings through your print options, which will override the control panel settings. See the RIP Station 5100 User Guide or Appendix B or C in this manual for more information.

1-10

Handling Paper and Other Media | 1-11

Caution

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

Caution

Avoid touching the printable surface of the paper with bare hands. Fingerprints may affect print quality.

2. Make sure the

Operate

light and

pull the paper set lever all the way up.

3. Feed the paper into the paper slot.

Pause

light are not flashing. Then

1-11

1-12 | Handling Paper and Other Media

4. Pull the paper down so it extends all the way through the slot.

5. Turn the roll back to remove the slack. Then align the paper with the two rows of holes.

1-12

Handling Paper and Other Media | 1-13

Caution

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

6. Push the paper set lever all the way down, then close the roll paper

PRESS PAUSE BUTTON

cover.

appears on the control panel display.

If you’re using Auto Cut and the edge of the paper is uneven, press

Cut/Eject

7. Press the printing position automatically. display. (Even if you don’t press

to recut the edge.

Pause

button. The print head moves and the paper feeds into

READY Pause

appears on the control panel

, the paper and printer will move

into printing position automatically after 10 seconds.)

Cutting Paper Manually with the Built-in Cutter

When you’re not using the manually after your print job is finished. If you’re printing on canvas, vinyl, or other heavy media, you should use scissors or a utility cutter rather than the built-in cutter. See page 1-14 for instructions. Follow these steps to cut manually with the built-in cutter:

1. If the paper is not positioned correctly, press one of the buttons to adjust the paper position. Normally, you don’t need to do this after a print job is finished.

2. Press the

3. Press the

Paper Source

Cut/Eject

Auto Cut

setting, you need to cut the paper

button until the

button. The paper is cut.

1-13

Roll Auto Cut

Paper Feed

light comes on.

1-14 | Handling Paper and Other Media

Cutting Canvas and Other Media with the Utility Cutter

Canvas, vinyl, and other heavy media can damage the printer’s built-in cutter. Make sure you choose the control panel before you print. If you’re using the EPSON Stylus Pro 9000, you can cut the media with scissors or a utility knife.

If you have the EPSON Stylus Pro 9500, you can follow these steps to use the utility cutter that came with the printer:

Roll Cutter Off

setting on the printer’s

Warning

1. Press the

Cut/Eject

button to feed the canvas or other material out of

the printer.

2. Press one of the

Paper Feed

buttons to position the canvas on the guide

track.

guide track

3. Place the utility cutter on the guide track, then slide it along the track to cut the canvas.

To avoid injury, use caution when handling the utility cutter.

Pause

4. After cutting, press the

button to return to ready mode. You may need to reload the canvas (or other material) to position it correctly for printing.

1-14

Handling Paper and Other Media | 1-15

Printing Trim Lines

You can have trim lines printed on the right edge of your images or pages (if you’re using Auto Cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps:

1. Press the

SelecType

button.

PRINTER SETTING MENU

appears on

the display.

2. Press the

3. Press the

4. Press the

5. Press the

Item

button until

button.

Enter

SelecType

PAGE LINE=ON

button to save the new setting.

PAGE LINE=OFF

appears on the display.

button to exit the Printer Setting menu.

If you’re using the RIP Station 5100 or the EPSON printer driver, you can also specify trim lines through your print options. See the RIP Station 5100 User Guide or Appendix B or C in this manual for more information.

Using Cut Sheet Paper

You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from 11 × 17 inches to 44 × 62.2 inches. You can leave your roll paper in the printer when you print on cut sheets; make sure it is rolled up and fastened with the roll paper belt(s), as described on page 1-9.

If you’re using stock more than 19 inches long or 19 mil (0.5 mm) thick, see the following sections for additional instructions. You will not be able to follow the “autoload” procedure described in this section.

1-15

1-16 | Handling Paper and Other Media

Before you start, make sure the printer is on and roll paper is not loaded for printing. Then follow these steps:

1. Make sure the roll paper cover is closed.

2. Press the

Paper Source

button repeatedly until the

Sheet

light

comes on.

3. Make sure that the paper set lever is all the way down.

4. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the scale on the roll paper cover.

PRESS PAUSE BUTTON

appears on the control panel

display.

5. Press the printing position automatically. (Even if you don’t press

Pause

button. The print head moves and the sheet feeds into

READY

Pause

, the paper and printer will move into

appears on the LCD panel.

printing position automatically after 10 seconds.)

6. Print your page. After it is finished, the sheet stays in the printer.

7. To remove your print, hold it while pressing the

Paper Feed (–)

1-16

button.

Handling Paper and Other Media | 1-17

Using Cut Sheet Paper Longer than 19 Inches

Before you start, make sure the printer is on and roll paper is not loaded for printing. Then follow these steps:

1. Make sure the roll paper cover is closed.

2. Press the

Paper Source

button repeatedly until the

Sheet

light

comes on.

3. Make sure the

Operate

light and

Pause

light are not flashing. Then

pull the paper set lever all the way up.

4. Feed the sheet into the paper slot until it extends through the slot. Align the paper with the two rows of holes.

1-17

1-18 | Handling Paper and Other Media

Caution

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

5. Push the paper set lever all the way down.

PRESS PAUSE BUTTON

appears on the control panel display.

6. Press the printing position automatically. (Even if you don’t press

Pause

button. The print head moves and the paper feeds into

READY

Pause

, the paper and printer will move into

appears on the control panel.

printing position automatically after 10 seconds.)

7. Print your page. After it is finished, the printed sheet stays in the printer.

8. To remove your print, hold it while pressing the

Paper Feed (–)

button.

Note

You can’t run a cleaning cycle when posterboard is loaded for printing.

Printing on Posterboard

You can print on heavy stock up to 28 × 40 inches (B1), such as EPSON Posterboard Semigloss. Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick.

1. Set the paper hammock to catch your printouts in front of the printer. See page 1-21 for instructions. Extend the paper guides straight out in front of the printer to keep the board from bending.

2. Press the

Paper Source

button repeatedly until the

comes on.

3. Make sure the

Operate

light and

pull the paper set lever all the way up.

1-18

Pause

light are not flashing. Then

Sheet

light

4. Open the lower cover.

Handling Paper and Other Media | 1-19

Note

If you’re using stock more than 39 inches long, load it long edge first (in landscape orientation).

5. Feed the posterboard into the paper slot until the bottom edge of the board rests behind the open lower cover. Make sure the right edge is straight and aligned with the vertical row of holes.

1-19

1-20 | Handling Paper and Other Media

6. Push the paper set lever all the way down, then close the lower cover.

PRESS PAUSE BUTTON

7. Press the

Pause

printing position automatically.

Caution

(Even if you don’t press printing position automatically after 10 seconds.)

appears on the control panel display.

button. The print head moves and the board feeds into

READY

Pause

, the board and printer will move into

appears on the control panel.

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

8. Run your print job. After it is finished, the posterboard stays in the printer.

9. To remove the print, hold it and pull the paper set lever all the way up.

Adjusting the Platen Gap for Heavy Stock

When you print on heavy stock, you may need to adjust the platen gap setting. Normally, the automatically. However, if print quality is not satisfactory when you use heavy stock, change this setting to

1. Press the

SelecType

the display.

2. Press the

3. Press the

Item

button.

AUTO

setting allows the printer to adjust

button.

PLATEN GAP=AUTO

PLATEN GAP=WIDE

1-20

WIDE.

Follow these steps:

PRINTER SETTING MENU

appears on the display.

appears on

Handling Paper and Other Media | 1-21

Note

When you print on posterboard, set the hammock to catch printouts in front of the printer.

4. Press the

5. Press the

The letter

Enter

button to save the new setting.

SelecType

appears on the right side of the control panel display to remind

button to exit the Printer Setting menu.

you of the wide setting. When you switch media, don’t forget to change this setting back to

AUTO.

Using the Paper Hammock

The paper hammock (also called the paper basket) is a cloth sheet that attaches to your printer and catches your printouts as they come out. This keeps the printouts from getting dirty or wrinkled. You can set up the hammock either to catch the paper roll under the printer or let it feed straight out in front of the printer.

Catching Printouts in Front of the Printer

Follow these steps to set up the hammock in front of the printer:

1. Pull out the paper hammock hooks all the way, so they rest on the floor.

1-21

1-22 | Handling Paper and Other Media

2. Place the two rods in front of the hammock hooks.

3. Place the shorter rod on the ends of the hooks. The longer rod should rest on the floor under the hooks.

1-22

Handling Paper and Other Media | 1-23

4. Push in the top of the paper hammock so that the paper will feed forward.

5. If necessary, extend the hammock fabric out on the floor in front of the printer (for large print jobs).

1-23

1-24 | Handling Paper and Other Media

Catching Printouts Under the Printer

Follow these steps to set up the hammock under the printer:

1. Fit the ends of the three rods into the slots at the end of the paper hammock arms and push the hammock hooks in.

paper hammock arm

2. Pull out the top of the hammock so that printouts will feed backward.

1-24

Note

Handling Paper and Other Media | 1-25

Setting Paper Configurations

When you use non-EPSON paper or other media, you may need to register the paper’s thickness and drying time. On the EPSON Stylus Pro 9500, you can also register the suction setting. The only way to tell if you need to register new media is by experimentation.

When you’re using a paper stock or other printing material for the first time, always test it on a small print job. If the ink smears or printing is blurred, you need to register the paper’s drying time, and thickness (or suction setting). Registration is not necessary when you use EPSON media. You can register up to four types of paper or other media. Then you can select the registered values whenever you print on that particular stock.

It’s a good idea to keep a list of your registered paper types and numbers.

Drying time determines how long the printer will pause between pages or before cutting.

Registering Paper Thickness, Drying Time, and Suction

To register a new paper stock, load it into the printer and follow these steps:

1. Press the

SelecType

button until

the display.

2. Press the

Item

button.

PAPER NUMBER=STD*

3. If you’re registering your first roll or batch of paper, press the to select

PAPER NUMBER=1

For subsequent rolls, continue pressing the number you want to register.

4. Press the Press

PAPER THICK. NO.=1

Item

Enter

to print the paper thickness test pattern. You may see

button.

THICK. PAT=PRINT

on the display.

Following is a sample pattern:

PAPER CONFIG. MENU

appears on the display.

. Then press the

Enter

button to select the

appears on the display.

button.

appears on

button

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

1-25

1-26 | Handling Paper and Other Media

5. Examine the printed pattern to determine which set of lines is the straightest (shows the smallest gap), and note the corresponding number.

In the sample pattern, the lines under number 4 are the straightest.

6. Press the

Enter

- button to select the number noted in step 5. Then press

7. Press the Press the

Item

button.

or - button to select the time in minutes, then press

DRYING TIME=0 MIN

appears on the display.

Enter

Start with one minute. If ink still smears, increase the drying time.

This is how long the print head will pause between pages (or before cutting) to let the ink dry.

For the EPSON Stylus Pro 9000, skip to step 9. For the EPSON Stylus Pro 9500, continue with step 8.

Item

8. Press the

button.

you’re registering very thin paper, press the

LOW

setting. Then press

9. Press the

Pause

SUCTION=NORM*

Enter

SelecType

appears on the display. If

or - button to select the

button to exit the Paper Configuration

menu.

Selecting Registered Paper Settings

Once you have registered the drying time (and thickness) for a type of paper or other media, you can select it whenever you print on that paper.

1. Press the the display.

SelecType

button until

PAPER CONFIG. MENU

appears on

2. Press the

3. Press the

Item

button. You see

or - button to select the registered number you want to use,

or select the standard setting,

4. Press the

Pause

SelecType

PAPER NUMBER=1.

STD

. Then press the

Enter

button.

button to exit the Paper Configuration

menu.

When you change media, make sure you select the correct setting or

STD

change it back to

1-26

Chapter 2: Monitoring and Configuring the Printer

The EPSON Stylus Pro 9000 series printers include a number of monitoring utilities. The control panel displays status messages and error messages, and the lights alert you when a problem occurs or your ink runs out. If you have the RIP Station 5100, you can also use software utilities to monitor the printer. See the RIP Station 5100 User Guide for more information.

In addition, the control panel includes a series of SelecType

™

menus that you can use to configure the printer’s default settings and perform maintenance operations. This chapter tells you how to respond to the lights and messages and how to configure the printer using the control panel. The following information is included:

•

Using the control panel to monitor the printer

•

Checking printer status

•

Responding to control panel lights and messages

•

Using the control panel to configure the printer

Using the Control Panel to Monitor the Printer

The printer’s control panel includes buttons, lights, and a liquid crystal display (LCD):

display

Ink Out

Pause

Reset

3 sec.

SelecType

Paper Source

Item

Paper Feed

Cut /Eject

Enter

Cleaning

3 sec.

Operate

KC LCMLMY

Paper Out

Roll Auto Cut

Roll Cutter Off

Sheet

Power

2-2 | Monitoring and Configuring the Printer

Monitoring Normal Printer Operation

Messages appear on the control panel display and lights come on or flash to indicate various phases of printer operation. The following table explains the status messages and lights:

Status messages

Message

READY Operate light on Printer is ready to print.

PRINTING Operate light flashing Printer is receiving data.

INK DRY <number> MIN

RESET All lights flash briefly Printer is resetting.

PRESS PAUSE BUTTON

WAIT Pause light on or

PAUSE Pause light on Printer is paused. To resume

Light Explanation or response

Pause light flashing Printer is paused to let ink dry.

Wait for the number of minutes shown.

Pause light on Press the Pause button to

continue.

Printer is warming up, performing

flashing

maintenance, or charging ink.

printing, press the Pause button.

Pausing and Resetting the Printer

If you need to stop the printer during a print job, press the Press the

Pause

button again to resume printing.

If you decide to cancel a job after the printer has started processing it, you can reset the printer. Press the

Pause

button and hold it down for 3 seconds.

This clears all data in the printer’s memory.

Pause

button.

Checking Printer Status

You can use the control panel to print a status check or nozzle check. These prints allow you to test the printer without sending a print job (and without connecting the printer to the RIP). You can also check the amount of ink remaining, total number of prints, and the status of your cutter blade and other printer parts.

2-2

Monitoring and Configuring the Printer | 2-3

Printing a Status Check

The status check shows the current default settings, amount of ink remaining in each cartridge, page count, and the status of various printer parts. To display this information on the control panel instead of printing it out, see page 2-4.

Follow these steps to print the status check:

1. Load a sheet of paper in the printer, following the instructions on

page 1-15. (You can print test pages on roll paper, but you will use more paper.)

2. Press the

until you see

3. Press the

SelecType

TEST PRINT MENU

Item

button on the control panel. Press it repeatedly

button until you see

on the display.

STATUS CHECK=PRINT

on the

display.

4. Press the

Enter

button. The status check prints. The amount of ink left

or component life is indicated as follows:

E*****F E**** F E*** F E** F E* F E F

5. Press the

= full (or full life remaining = 3/4 full (or 3/4 life remaining) = 1/2 full (or 1/2 life remaining)

= 1/4 full (or 1/4 life remaining)

= nearly empty (or service life near end) = empty (or service life ended)

SelecType

button to exit the Test Print menu.

)

Printing a Nozzle Check

The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged. If any dots are missing, you can run a cleaning cycle to clear the nozzles. Follow these steps to print the nozzle check:

1. Load a sheet of paper in the printer, following the instructions on

page 1-15. (You can print test pages on roll paper, but you will use more paper.)

2. Press the

until you see

SelecType

TEST PRINT MENU

button on the control panel. Press it repeatedly

on the display.

2-3

2-4 | Monitoring and Configuring the Printer

3. Press the

Item

button. You see

NOZZLE CHECK=PRINT

on the

display.

4. Press the

Enter

button. The nozzle check prints as shown below:

Each line should be complete, with no gaps in the dot pattern. If any dots are missing, as shown below, you need to run a cleaning cycle. Press

Cleaning

the

button on the control panel and hold it for at least

3seconds.

For more information, see page 3-2. If you’re using the EPSON printer driver, you can run the Head Cleaning utility. See page B-24 (Macintosh) or C-26 (Windows) for instructions.

Checking Ink Levels and Component Life

You can view printer status information on the control panel display without printing a status check. Follow these steps:

1. Press the

until you see

2. Press the

SelecType

PRINTER STATUS MENU

Item

button on the control panel. Press it several times

button. You see

on the display.

VERSION <number>

on the

display. This indicates the firmware version installed in your printer.

3. Continue pressing the

Item

button to display the amount remaining for each of the 6 inks or service life remaining for a number of printer parts. The indicators read as follows:

E*****F E**** F E*** F E** F E* F <nn>% F

= full (or full life remaining = 3/4 full (or 3/4 life remaining) = 1/2 full (or 1/2 life remaining)

= 1/4 full (or 1/4 life remaining)

= nearly empty (or service life near end)

= less than 10% of ink (or service life) remaining

)

2-4

Monitoring and Configuring the Printer | 2-5

Following is a list of the items displayed. Note that all parts on the list (except the ink cartridges and paper cutter) need to be replaced by authorized EPSON service centers.

Error messages

INK LEFT-K

INK LEFT-C

INK LEFT-M

INK LEFT-LC

INK LEFT-LM

INK LEFT-Y

CUTTER LIFE

4. Press the

(black)

(cyan)

(magenta)

(light cyan)

(light magenta)

(yellow)

(paper cutter)

SelecType

button to exit the Printer Status menu.

TOTAL PRINTS

WASTE INK

CR MOTOR

PF MOTOR

HEAD UNIT

CLEANER

(waste ink system)

(carriage motor)

(paper feed motor)

(print head)

(cleaning unit)

Responding to Control Panel Lights and Messages

When your ink or paper runs out or a problem occurs, a message appears on the display. The lights on the control panel come on or flash. The following table lists the messages alphabetically and includes an explanation and instructions for correcting the problem.

Message Light Explanation Response

COVER OPEN Pause light on Lower cover is open. Close the lower cover. Make sure all

three magnetic tabs are fastened.

INK COMPART. OPEN

INK LOW Ink Out light(s)

INK OUT Ink Out light(s) onInk cartridge(s) are empty

LOAD PAPER Paper Out

Pause light on You are replacing the ink

cartridge(s) and the ink compartment cover is open.

Ink cartridge(s) are nearly

flashing

light on

empty (printing continues).

(printing stops).

Paper set lever is up while loading paper.

Close the ink compartment cover when you are finished replacing the ink cartridge(s).

Replace ink cartridge(s) indicated by Ink Out light(s). See page 3-7 for instructions.

Replace the ink cartridge(s) indicated by Ink Out light(s). See page 3-7 for instructions.

Pull the paper set lever down after you load paper.

2-5

2-6 | Monitoring and Configuring the Printer

Error messages (continued)

Message Light Explanation Response

LOAD ROLL PAPER

LOAD SHEET PAPER

MAINTENANCE REQ. <error number>

MAINTENANCE REQ 0100

NO INK CARTRIDGE Ink Out light(s) onInk cartridge(s) not installed. Install ink cartridges as indicated by

OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the

PAPER JAM Paper Out

PAPER NOT CUT Paper Out

Paper Out

light on

— A printer part will need to be

— The waste ink system is

light flashing

Paper source setting in print options is different from control panel.

replaced soon.

almost full.

Paper has jammed in the printer.

Roll paper was not cut completely.

Cut paper did not fall off. Remove the cut paper from the

Make sure the right paper is loaded and the paper source setting is the same on the control panel and print options.

Note the error number and contact EPSON as described in the Introduction.

Call an authorized EPSON servicer to schedule replacement of the waste ink system.

the lights. See page 3-7 for instructions.

card. See page A-3 for instructions.

Remove the jammed paper. See page 4-12 for more information.

Cut the paper manually, then remove the cut paper from the printer. Reload paper, as described on page 1-10.

printer. Reload paper.

PAPER NOT STRAIGHT

PAPER OUT Paper Out

PUSH LEVER DOWN

Paper Out

light flashing

light on

Paper Out light on

Paper slipped and fed into the printer at an angle.

No paper is loaded. Load paper.

Paper ran out. Remove any printouts or paper

Paper set lever was released during the printing process or another operation.

Reload paper, making sure the edges are straight and aligned with both rows of holes.

remaining in the printer and load more paper.

If the message appears during a print job, reset the printer by pressing the Pause button for 3 seconds. Then load paper and resend the job.

Push the paper set lever down. Start printing again from the beginning for best results.

2-6

Monitoring and Configuring the Printer | 2-7

Error messages (continued)

Message Light Explanation Response

RELOAD PAPER Paper Out

light on

REMOVE PAPER Paper Out

light on

SERVICE REQ. <error number>

SERVICE REQ. <00000100>

TURN PWR OFF AND ON

All lights flashing

— This message appears after

Paper could not be reversed into the printing position.

Image is too wide for the paper loaded in the printer.

Paper is not fully ejected. Cut the paper at the paper insertion

PAPER NOT CUT error was cleared.

Paper is too thick for head cleaning.

An error has occurred. Note the error number, and turn the

The waste ink system is full. Contact EPSON to have the waste ink

you clear a paper jam.

Remove the paper. Reload it so that the right and bottom edges are straight and aligned with both rows of holes.

Resize your image or load wider paper.

slot, then reload paper.

Reload paper.

Push the paper set lever down to remove the paper. Head cleaning automatically starts. After cleaning, reload paper.

printer off and then on. If the message remains, contact EPSON as described in the Introduction.

system replaced.

Turn the printer off and then on again.

UNABLE TO PRINT — You tried to print a test pattern

while an error condition was present or the ink compartment cover was open.

WRONG CARTRIDGE

Ink Out light(s) onWrong ink cartridge(s)

installed.

2-7

After 3 seconds the message disappears. Press the Pause button to exit SelecType mode. If the message appears again, clear the error before you print.

Install the correct ink cartridge(s).

2-8 | Monitoring and Configuring the Printer

Using the Control Panel to Configure the Printer

In addition to testing the printer and checking the status of various components, you can use the SelecType menus to configure printer settings and perform maintenance operations. The following table lists the menus, their functions, and where to find additional information:

SelecType menus

Menu Description

Printer Setting Configure the printer page 1-15,

Test Print Print a nozzle check or status check page 2-3

Printer Status Check ink levels and component life page 2-4

Paper Configuration

For more information, see

page 1-20, page 2-8

page 1-25

Note

Print quality may be affected near the cut edges if you change the top and bottom margins to 3 mm.

Cutter Replacement

Head Alignment

Replace the paper cutter blade page 3-11

Align the print head page 3-3

Setting Default Roll Paper Margins

The default margins for roll paper are .12 inches or 3 mm (left and right) and .59 inches or 15 mm (top and bottom). You can use the Printer Settings menu on the control panel to set all margins to 3 mm or 15 mm.

1. Press the

SelecType

button.

the display.

2. Press the

Item

button repeatedly until

appears on the display. This is the default setting.

•

Press the + button once to set all margins to 3 mm.

ROLL MARG=3MM

•

Press the + button again to set all margins to 15 mm.

ROLL MARG=15MM

You can use the

or – button to cycle through all three settings.

PRINTER SETTING MENU

ROLL MARG=T/B15MM*

appears on the display.

appears on

2-8

Monitoring and Configuring the Printer | 2-9

3. When you have selected the setting you want, press the

Enter

button to

save it.

4. Press the

SelecType

button to exit the Printer Setting menu.

Turning Off Paper Monitoring Features

The printer normally stops and displays an error message if you try to print an image wider than the paper, or if paper is fed at an angle. You can turn off the paper size check and/or paper alignment check if you don’t want to use these monitoring features. However, ink may be sprayed on the platen if you print an image that is too wide for the paper. Follow these steps to turn off paper monitoring:

1. Press the

SelecType

the display.

2. Press the

PAPER ALIGN CHK=ON

3. Press the

CHK=OFF

Item

button repeatedly until

button.

appears on the display.

button.

PAPER SIZE CHK=OFF

PRINTER SETTING MENU

PAPER SIZE CHK=ON

appears on the display.

PAPER ALIGN

appears on

4. Press the

5. Press the

Enter

button to save your new setting.

SelecType

button to exit the Printer Setting menu.

Selecting the Printer’s Interface

The printer includes both a parallel and serial interface. You can also install an optional interface card for networking or additional connectivity. By default, the printer automatically switches to whichever interface is receiving data.

You can use the control panel to select an individual interface for sending data to the printer. Follow these steps:

1. Press the

SelecType

button.

the display.

2. Press the

Item

button repeatedly until

the display. This is the default setting.

2-9

PRINTER SETTING MENU

INTERFACE=AUTO*

appears on

2-10 | Monitoring and Configuring the Printer

•

Press the + button once to select the parallel interface.

INTERFACE=PARALLEL

appears on the display.

Note

If you experience any problems using ECP mode, switch back to compatible mode. For USB connection, use compatible mode.

•

Continue pressing the + button to select the

OPTION

You can use the

(optional) interface.

or – button to cycle through all four settings.

3. When you have selected the setting you want, press the

MAC

(serial) or

Enter

button to

save it.

4. Press the

SelecType

button to exit the Printer Setting menu.

Configuring the Parallel Interface

You can use the control panel to change the parallel interface to ECP mode for faster printing. To use this mode, you must connect a computer directly to the printer’s parallel interface (without a RIP), and the computer must support ECP mode. See your computer’s documentation for more information.

Follow these steps to configure the parallel interface:

1. Press the

SelecType

button.

the display.

2. Press the

Item

button repeatedly until on the display. This indicates that compatible mode (the default) is selected.

3. Press the

button.

PARA. I/F=ECP

parallel interface to ECP mode.

PRINTER SETTING MENU

PARA. I/F=COMPAT*

appears on the display. This sets the

appears on

appears

4. Press the

5. Press the

Enter

button to save your setting.

SelecType

button to exit the Printer Setting menu.

2-10

Monitoring and Configuring the Printer | 2-11

Changing the Printer’s Code Page Setting

The printer uses the PC437 code page (U.S. and standard European character sets) by default. You can use the control panel to change it to the PC850 code page (multilingual character sets) if necessary. Follow these steps:

1. Press the

SelecType

button.

PRINTER SETTING MENU

appears on

the display.

2. Press the

Item

button repeatedly until

CODE PAGE=PC437*

appears

on the display.

3. Press the

4. Press the

5. Press the

button.

Enter

SelecType

CODE PAGE=PC850

appears on the display.

button to save your setting.

button to exit the Printer Setting menu.

Restoring Default Settings

You can erase all SelecType settings you have made and restore them to their default values. Follow these steps:

1. Press the the display.

2. Press the the display.

3. Press the

SelecType

Item

Enter

button.

button repeatedly until

button to erase all settings and restore the defaults.

PRINTER SETTING MENU

INIT. PANEL=EXEC

appears on

. appears on

4. Press the

SelecType

2-11

button to exit the Printer Setting menu.

2-12 | Monitoring and Configuring the Printer

Note

The maintenance mode also includes a MW7=A setting, for use by an authorized EPSON servicer only.

Setting the Control Panel Language

All control panel messages are displayed in English. However, you can use a special printer maintenance mode to change to any of the following languages:

•

French

•

Italian

•

German

•

Spanish

•

Portuguese

Make sure the printer is turned off, then follow these steps to change the language for control panel messages:

1. Press and hold the turn on the printer.

2. Press the

3. Press the

Item

button until

or – button until the language you want is displayed.

Pause

button while you press the

HEX DUMP=PRINT

LANGUAGE=ENGLISH*

appears on the display.

Power

button to

is displayed.

4. Press the

5. Press the mode.

Enter

button to select the language.

Power

button to turn the printer off and exit maintenance

2-12

Chapter 3: Maintaining and Transporting the Printer

The EPSON Stylus Pro 9000 series printers require very little maintenance to keep working at their best. This chapter describes the following routine procedures:

•

Running a nozzle check

•

Running a cleaning cycle

•

Aligning the print head

•

Replacing ink cartridges

•

Replacing the paper cutter blade

•

Cleaning the printer

•

Transporting the printer

•

Replacing the waste ink system

Running a Nozzle Check

The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged. If any dots are missing, you can run a cleaning cycle to clear the nozzles.

Follow these steps to print the nozzle check:

1. Load a sheet of paper in the printer, following the instructions on page 1-15. (You can print the nozzle check on roll paper, but you will use more paper.)

2. Press the

PRINT MENU

3. Press the display.

SelecType

on the display.

Item

button. You see

button on the control panel until you see

NOZZLE CHECK=PRINT

TEST

on the

3-2 | Maintaining and Transporting the Printer

Note

The Ink Pad number under the nozzle check pattern indicates the remaining percentage of the waste ink system. You will need to contact your authorized EPSON servicer when this number is low. The printer will stop and display an error message when the system needs to be replaced.

4. Press the

Enter

button. The nozzle check prints as shown below.

If all the lines on the check pattern are complete, with no gaps in the dot pattern, the print head doesn’t need cleaning:

If dots are missing from the pattern, as shown below, you need to run a cleaning cycle. See the following section for instructions.

Running a Cleaning Cycle

If your printed image is unexpectedly light or faint or dots are missing from the image, you may need to run a cleaning cycle. This unclogs the print head nozzles so they can deliver ink properly.

The cleaning process uses ink, so you should run it only if print quality declines. Always run a nozzle check first to confirm that the head needs cleaning; the nozzle check uses only a small amount of ink.

Caution

To avoid damaging the printer, don’t turn it off until the cleaning cycle is finished and the Pause light has stopped flashing.

If you have installed the EPSON printer driver and utilities, you can run the Head Cleaning utility. See page B-24 (Macintosh) or C-26 (Windows) for instructions.

Follow these steps to run the cleaning cycle from the printer’s control panel:

1. Make sure none of the

Ink Out

lights is on or flashing. (If so, you need to replace the indicated ink cartridge before you can run a cleaning cycle.)

2. Press the

Cleaning

button and hold it for at least 3 seconds. The

Pause

light flashes as the printer cleans its print head. The cleaning cycle takes about three minutes and does not use any paper.

3. When the

Pause

light goes off, print a document or run a nozzle check

to confirm that the head is clean.

3-2

Maintaining and Transporting the Printer | 3-3

You may need to run the cleaning cycle several times to get a clean nozzle check pattern. For effective cleaning, always run a test print or nozzle check between cycles. If the lines on the pattern still appear broken after several cleaning cycles, contact EPSON for assistance.

Aligning the Print Head

If banding appears on your prints, or vertical lines are not straight, you need to align the print head. You can use the Print Head Alignment utility if you have the EPSON printer driver and utilities installed. See page B-25 (Macintosh) or page C-27 (Windows) for instructions.

If you don’t have the utilities installed, you can use the control panel. Both procedures align the head for all modes and resolutions. Print head alignment involves two phases:

•

First you print a series of alignment or adjustment patterns.

•

Then you determine which numbered row of patterns (EPSON Stylus Pro 9000) or numbered line or box (EPSON Stylus Pro 9500) has the best vertical alignment (smallest gaps). You enter the information on the control panel to change the print head alignment.

Printing the Alignment Patterns

For the EPSON Stylus Pro 9000, use 13 × 19-inch EPSON coated ink jet paper (short edge first). You’ll need 4 sheets to complete the alignment procedure, which includes 12 patterns of 7 rows each and takes about 15 minutes.

For the EPSON Stylus Pro 9500, you can use EPSON roll paper. Six patterns of 15 lines or boxes are printed, which takes about 10 minutes. The patterns are repeated across the width of the paper.

Follow these steps to align the print head using the control panel:

1. Load paper in the printer.

2. Press the displayed.

3. Press the

SelecType

Item

button.

3-3

button until

PAPER THICK=STD

HEAD ALIGNMENT MENU

appears on the display.

3-4 | Maintaining and Transporting the Printer

If you’re using EPSON paper, leave this setting on

STD

If you’re using other media, enter the thickness value of the paper in

0.1-mm increments by pressing the

4. Press the

Enter

button to save the setting.

or – button.

ADJUST. PATT.= ALL

appears on the display.

5. Press the

Enter

button to print the full series of alignment patterns.

If you want to print a single alignment pattern, press the + or – button

Enter

until the pattern number appears. Then press the

•

For the EPSON Stylus Pro 9500, skip to the next section,

button.

“Completing the Alignment Procedure.”

•

For the EPSON Stylus Pro 9000, patterns 1 through 3 are printed on the first sheet of paper. After this sheet is printed, appears on the display and the red

PAPER OUT

light comes on.

6. Raise the paper set lever and remove the printed sheet. Even though the

Operate

light is flashing, it is safe to raise the paper set lever.

7. Load another sheet of paper. The next three patterns are printed.

8. Repeat steps 6 and 7 twice, until all 12 patterns have been printed.

9. Raise the paper set lever and remove the last printed sheet. Then lower the lever and continue the alignment procedure in the next section.

3-4

Maintaining and Transporting the Printer | 3-5

Completing the Alignment Procedure

After all the patterns have printed, continue with these steps.

1. Do one of the following:

•

For the EPSON Stylus Pro 9000, examine pattern #1 and determine which row number has the smallest gaps. In the first example below, the lines in row 4 have the smallest gaps. In the second example, row 6 has the smallest gaps.

EPSON Stylus Pro 9000 Alignment Patterns

1 2 3 4 5 6 7

patterns #1-5, #7, #9-12

1 2 3 4 5 6 7

patterns #6, #8

3-5

3-6 | Maintaining and Transporting the Printer

•

For the EPSON Stylus Pro 9500, examine row #1 and determine which line or box number has the smallest gaps. In the example below, line 8 has the smallest gaps in row 1.

EPSON Stylus Pro 9500 Alignment Patterns

Note

If row 4 (EPSON Stylus Pro 9000) or line 8 (EPSON Stylus Pro 9500) shows the smallest gaps for all the sets, the head is aligned. Press Pause to exit head alignment mode.

2. Check the control panel display. Use the + or – button to select the best aligned row or line for pattern #1. Then press the

Enter

button to

3. Repeat steps 1 and 2 for each pattern.

If you can’t make a consistent choice as you look across the width of the paper, choose the average or most frequent number, then print the pattern again. Press

Enter

to cycle through the patterns until you reach

the one you want to repeat.

4. After you have registered all the patterns, press the

Pause

button to exit

head alignment mode and return to normal printer operation.

3-6

Maintaining and Transporting the Printer | 3-7

Caution

For best results, use genuine EPSON cartridges and do not refill them. Damage to your printer attributable to the use of other consumables is not covered by EPSON’s warranty. Color accuracy may vary if you use non-EPSON inks.

Caution

Replacing Ink Cartridges

When one of the

Ink Out

lights is flashing (and the control panel), the corresponding cartridge is almost out of ink. Make sure you have a replacement cartridge. When the light stays on and

OUT

is displayed, the cartridge is empty. You must replace the cartridge before you can continue printing. Use only the following EPSON ink cartridges:

EPSON Stylus Pro 9000 graphic arts (dye-based) ink

•

Black T407011

•

Cyan T410011

•

Magenta T409011

EPSON Stylus Pro 9500 Archival (pigment) ink

•

Black T474011

•

Cyan T477011

•

Magenta T476011

•

Before you start, make sure the printer is on. Then follow these steps to replace an ink cartridge:

1. Note the color of the

Ink Out

light that is on or flashing. This is the

cartridge that you need to replace.

INK LOW

is displayed on

Light cyan T412011 Light magenta T411011 Yellow T408011

Light cyan T479011 Light magenta T478011 Yellow T475011

INK

Leave the empty cartridge in the printer until you are ready to replace it.

2. Open the roll paper cover and locate the ink cartridge that needs

replacing.

black, cyan, magenta

light cyan, light magenta, yellow

3-7

3-8 | Maintaining and Transporting the Printer

You can leave your roll paper in the printer when you replace ink cartridges. The illustrations show paper removed for clarity only.

3. Push the lever down and let it “bounce” back up to open the ink

compartment cover.

INK COMPART. OPEN

4. Locate the slot containing the empty ink cartridge (corresponding to the

Ink Out

light). Pull the clamp forward.

appears on the display.

3-8

Maintaining and Transporting the Printer | 3-9

Warning

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

5. Carefully pull the empty cartridge straight out of the printer.

6. Make sure the replacement cartridge is the correct color, and remove it

from its package.

If you’re using pigment ink, shake the cartridge gently before installing it.

Note

If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code.

7. Hold the ink cartridge with the arrow mark face-up and pointing to the

rear of the printer. Then insert the ink cartridge into the slot. Don’t force the cartridge.

3-9

3-10 | Maintaining and Transporting the Printer

Note

If the Ink Out light remains on, the cartridge may not be installed correctly. Remove the cartridge and then reinsert it as described above.

8. Push the cartridge clamp back. Make sure the corresponding

Ink Out

light goes off.

9. Close the ink compartment cover by pushing the lever down until it

clicks into place.

3-10

Maintaining and Transporting the Printer | 3-11

Replacing the Paper Cutter Blade

If you notice that your paper isn’t cut cleanly, the cutter blade may need to be replaced. If you use the blade to cut heavy stock or non-EPSON media, you may need to replace it more often. You can also check the status of your cutter by printing the status check sheet or using the Printer Status menu on the control panel. See page 2-3 or 2-4 for instructions.

To obtain a new cutter blade (part number C815131), contact your dealer.

To replace the cutter blade, you first need to remove the used blade, as described in the following section.

Warning

Be careful not to cut yourself while replacing the paper cutter blade.

Removing the Used Cutter Blade

Make sure the printer is on, then follow these steps to remove the blade:

1. Press the

appears on the display.

2. Press the

SelecType

Item

button.

button repeatedly until

CUT. REPLACE=EXEC.

CUTTER REPLACE

Paper Out

SelecType

Roll Auto Cut

Roll Cutter Off

Paper Source

Item

appears on the display.

3-11

3-12 | Maintaining and Transporting the Printer

Caution

To avoid damaging your printer, never move the paper cutter holder by hand.

3. Press the

Enter

button. The paper cutter holder moves to the

replacement position, where the arrow appears in the illustration below:

paper cutter location

4. When the holder stops moving and

OPEN LOWER COVER

appears on

the display, open the lower cover.

3-12

Maintaining and Transporting the Printer | 3-13

Note

Be careful not to let the cutter or the spring coil pop out of the casing.

5. When

REPLACE CUTTER

appears on the display, you can open the casing. Push in the side pin while turning the paper cutter cover to the right.

cutter blade casing

6. Slowly take your finger off the side pin. The paper cutter raises so it can be removed.

7. Carefully remove the cutter blade from the printer.

3-13

3-14 | Maintaining and Transporting the Printer

Installing the New Cutter Blade

After you have removed the used cutter blade, you’re ready to install the new one. Follow these steps:

1. Remove the new blade from its package.

2. Make sure the spring coil is inside the cutter holder. If necessary, reinstall the coil.

3. Fully insert the new blade into the paper cutter holder in the direction shown below.

4. Push in the side pin while turning the paper cutter cover to the left to close the casing.

CLOSE LOWER COVER

appears on the display.

5. Close the lower cover. The cutter holder moves to the home (far right) position and

READY

appears on the display.

3-14

Maintaining and Transporting the Printer | 3-15

Caution

Be careful not to touch the gears inside the printer.

To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer.

Be careful not to get water on the printer mechanism or electronic components.

Don’t use a hard or abrasive brush.

Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact your dealer or a qualified servicer if your printer needs lubrication.

Cleaning the Printer

To keep your printer working at its best, you should clean it thoroughly several times a year.

1. Make sure the printer is turned off and all the lights on the control panel are off. Then unplug the power cord.

2. Open the roll paper cover and remove the roll paper spindles. Remove any sheet media from the printer.

3. Make sure the ink cartridge compartments are closed. Then use a soft brush to carefully clean away any dust or dirt.

4. Close the roll paper cover.

5. Open the lower cover and use a soft brush to carefully clean away any dust or dirt inside the lower cover. Then close the cover.

6. Remove the paper hammock. Then clean away any dust or dirt around the leg assembly using a soft brush.

7. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartment closed to prevent water from getting inside.

8. If the area under the roll paper cover accidentally gets soiled with ink, wipe it off with a damp cloth.

9. To wash the paper hammock, remove the shafts, then machine wash with mild detergent and air dry.

3-15

3-16 | Maintaining and Transporting the Printer

Transporting the Printer

When you need to ship your printer, you should repack it using the original box and packing materials. Follow these steps to prepare the printer for shipping:

1. First turn off the printer and make sure the print head is in the home

Caution

(far right) position. If not, turn the printer back on, wait until the print head moves to the home position, then turn off the printer.

If for any reason the printer will not be level during shipping, a service technician must drain all ink from the printer before it is shipped.

2. Remove the following parts:

•

Ink cartridges

•

Power cord

•

Interface cable

•

Paper hammock

•

Roll paper spindles

•

All paper or other media

•

Optional auto take-up reel (if installed)

After you remove the ink cartridges, store them in separate, resealable plastic bags.

3. Make sure the ink cartridge clamps are in the upright position (closed). Leave the ink compartment cover open. Use tape to hold the cover and the cartridge clamps in place. This automatically closes the ink valves.

3-16

Maintaining and Transporting the Printer | 3-17

4. Install the carriage shipping restraint (packaging material).

5. Close the ink valve locks on each side of the printer.

Open

6. Remove the left and right side joint cover plates by spreading the ends and pulling outward. Keep the cover plates in a safe place.

3-17

3-18 | Maintaining and Transporting the Printer

7. While holding the printer unit, remove the screws from the left and right sides. Keep the screws in a safe place.

Warning

The printer unit weighs approximately 212 lb (96 kg). Always have four people lift it, using the hand grip areas as shown.

8. Have four people lift the printer unit off of the leg assembly, using the hand grips. Lift the back of the printer first, tilt it slightly to the front, then slide it back to remove it.

9. Keep the printer level while you move it.

Setting Up the Printer After Transporting It

Setting up the printer after transporting it is almost identical to setting it up for the first time. Whenever you set up the printer, see the Assembly and Setup Instructions, and note the following points:

•

Don’t forget to open the side ink valve locks. The printer can’t print while they are closed.

•

Don’t forget to remove any protective material (such as tape from the ink cartridge clamps).

3-18

Maintaining and Transporting the Printer | 3-19

•

The first time you start printing after moving the printer, the print head nozzles may be clogged. You may need to run a cleaning cycle (see page 3-2) and realign the print head (see page 3-3) to ensure good print quality.

•

If you reinstall the cartridges you removed before transporting the printer, make sure the printer is turned off when you install them. Otherwise, the printer will not be able to determine the correct level of remaining ink and the

Ink Out

lights may not flash to warn you when a

cartridge is almost empty.

Moving the Printer on the Stand

Caution

Do not roll the printer on angled or uneven surfaces.

When you need to move the printer a short distance, such as within the same building or facility, you can roll the printer on its casters. Follow these steps:

1. Make sure that the power cord, interface cable, roll paper spindles and sheet media are removed, and the roll paper cover and lower cover are closed.

2. Release the front casters and retract the stabilizer knobs.

3. Carefully roll the printer to its new location. Relock the casters and extend the stabilizer knobs after moving.

3-19

3-20 | Maintaining and Transporting the Printer

Replacing the Waste Ink System

Approximately every two years (or after 12,000 B1-size prints), you must have your authorized EPSON servicer replace the waste ink system. This is necessary to prevent damage to the print head and maintain print quality. Parts and labor for this service are not covered under the terms of the limited warranty.

You can monitor the status of the waste ink system through the control panel (see page 2-4) or through the Ink Pad number displayed on the nozzle check print (see page 2-3).

The printer will display the following message on the control panel when the waste ink system is almost full:

MAINTENANCE REQ. 0100

You should call to schedule service at this point. When the waste ink system is at full capacity, the printer will stop and display the following message:

SERVICE REQ. 00000100

3-20

Chapter 4: Resolving Problems

As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.

This chapter provides instructions for the following:

•

Diagnosing problems

•

Improving print quality

•

Solving operational problems

•

Solving miscellaneous printing problems

•

Solving paper problems

Diagnosing Problems

The EPSON Stylus Pro 9000 series printers include a number of ways to help you diagnose problems:

•

To identify the most common problems, check the messages and lights on the printer’s control panel. See page 2-5 for more information.

•

If you have the RIP Station 5100, check for error messages on the RIP control panel and in the Fiery Spooler or Web Spooler utilities. See the RIP Station 5100 User Guide for more information. (The RIP Station 5100 User Guide also includes troubleshooting guidelines.)

•

If you’re using the EPSON printer driver and Monitor3 (Macintosh) or Status Monitor (Windows) utility, check your software for error messages. See Appendix B or C for more information.

•

To determine whether the problem is caused by the printer itself, disconnect the printer from the RIP and run a status check. See page 2-3 for instructions.

•

You can use the printer’s hex dump mode to pinpoint communication problems. Then you can fax the printout to a technical support representative or interpret it yourself. See the following section for instructions.

•

If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where To Get Help” in the Introduction.

4-2 | Resolving Problems

Using Hex Dump Mode

You can use the printer’s hex dump mode to identify problems if you know how to interpret hex code. Or, you can fax the hex printout to a technical support representative.

Make sure the printer has paper loaded and is turned off. Then follow these steps:

1. Press and hold the turn on the printer.

2. Press the

Enter

button.

Pause

button while you press the

HEX DUMP=PRINT

appears on the display.

Power

button to

3. Send your problem file to the printer.

The data in the print buffer is printed with 16-byte hex data in the left column and corresponding ASCII characters in the right column. If the

Pause

last data is less than 16 bytes, you need to press the

button to

print it.

4. After you’re finished using hex dump mode, press the

Power

button to

turn the printer off and exit maintenance mode.

Improving Print Quality

You can often improve print quality by doing the following:

•

Run a nozzle check and cleaning cycle. See page 3-1 for instructions.

•

Align the print head. See page 3-3 for instructions.

•

When you send a print job, make sure your print options are set correctly. For more information, see the RIP Station 5100 User Guide (if you have the RIP) or Appendix B or C (if you’re using the EPSON printer driver).

If none of these suggestions help, try the solutions on the following page.

4-2

Print quality problems

Problem Possible cause Solution

Resolving Problems | 4-3

Your print has horizontal banding.

Your print has vertical misalignment or banding.

Colors are incorrect or missing.

Print head nozzles are clogged. Run a nozzle check and cleaning cycle (page 3-1).

The print head is out of alignment.

You’re printing at 720 dpi. Choose 1440 dpi to eliminate banding.

You’re using the High Speed (Bi-directional) setting.

Print options are set incorrectly for the media you’re using.

You’re printing on the wrong side of the paper or other media.

Your ink supply is too old. Check the Ink Out lights and replace ink cartridges

The print head is out of alignment.

You’re using the High Speed (Bi-directional) setting.

Print options are set incorrectly for the media you’re using.

You’re printing on the wrong side of the paper or other media.

Align the print head, as described on page 3-3.

Turn off the High Speed or Bi-directional setting in your print options.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

If you’re using a cut sheet, make sure the printable side is face up.

if necessary, as described on page 3-7.

Align the print head, as described on page 3-3.

Turn off the High Speed or Bi-directional setting in your print options.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

If you’re using roll paper, make sure it’s correctly attached to the spindle. See page 1-5 for instructions. If you’re using a cut sheet, make sure the printable side is face up.

Print head nozzles are clogged. Run a nozzle check and cleaning cycle (page 3-1).

The color settings in your application or print options are incorrect.

Make sure your color settings are correct.

4-3

4-4 | Resolving Problems

Print quality problems (continued)

Problem Possible cause Solution

Your print has gaps or appears faint.

Your print appears blurry or smeared.

Your ink is too old. Check the expiration date printed on each

cartridge. If the cartridge is too old, replace it as described on page 3-7.

Print options are set incorrectly for the media you’re using.

Print head nozzles are clogged. Run a nozzle check and cleaning cycle (page 3-1).

Your ink supply is low. Check the Ink Out lights and replace ink cartridges

The paper configuration setting is too thick.

The platen gap setting is too wide.

Print options are set incorrectly for the media you’re using.

You’re using the wrong paper configuration setting (for non-EPSON media).

Your paper doesn’t meet the required specifications or contains too much moisture.

You’re printing on the wrong side of the paper or other media.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

if necessary, as described on page 3-7.

Use the control panel to select thinner paper. See page 1-25 for instructions.

Use the control panel to change the setting from WIDE to AUTO. See page 1-20 for instructions.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

Use the control panel to register and select your paper thickness and dry time. See page 1-25 for instructions. If you’re using the RIP, you can set a dry time between passes in seconds.

Change your paper.

If you’re using roll paper, make sure it’s correctly attached to the spindle. See page 1-5 for instructions. If you’re using a cut sheet, make sure the printable side is face up.

Ink has leaked in the paper path. Wipe the paper path area of the printer with a soft,

clean cloth. See page 3-15 for cleaning instructions.

You’re using the High Speed (Bi-directional) setting.

The paper configuration setting is too thin.

The platen gap setting is too narrow.

Turn off the High Speed or Bi-directional setting in your print options.

Use the control panel to select thicker paper. See page 1-25 for instructions.

Use the control panel to change the setting from AUTO to WIDE. See page 1-20 for instructions.

4-4

Resolving Problems | 4-5

Solving Operational Problems

If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following:

•

The printer is turned on and the

•

The printer is plugged securely into a working electrical outlet that’s not controlled by a switch or timer.

•

If you’re using the RIP Station 5100, make sure the interface cable is securely connected to the printer and RIP and the RIP is turned on. Check the RIP Station 5100 User Guide for additional troubleshooting solutions.

If none of these suggestions help, try the solutions below:

Operational problems

Problem Possible cause Solution

The printer stops printing unexpectedly.

The printer sounds like it’s printing, but nothing prints.

If the Pause light is flashing, the printer is performing a maintenance procedure or waiting for ink to dry.

An error has occurred. Check the display message and lights on the

The ink valve locks are closed. Open the ink valve locks, as shown below:

Open

Check the display message and lights on the control panel. Wait until the Pause light stops flashing.

control panel. Follow the instructions for the message on page 2-5.

Operate

light is on.

Open

4-5

4-6 | Resolving Problems

Operational problems (continued)

Problem Possible cause Solution

Nothing prints. The printer is not connected

correctly.

Your PPD (PostScript printer description) and/or printer driver software are not set up correctly.

The printer port setting doesn’t match the printer connection port (Windows).

Turn off the printer and RIP or computer. Make sure the interface cable is securely plugged in.

Make sure the interface cable meets the required specifications. See Appendix B or C or the RIP Station 5100 Getting Started guide.

If you’re not using a RIP, make sure the interface cable is directly connected to the computer without passing through a printer switching device, Zip

If you are using Windows NT 4.0, try uninstalling the EPSON printer port. Click Start, point to

Programs and EPSON Printers, then click EPSON Printer Port Uninstall. Follow the

messages on the screen.

Make sure your software is installed correctly and the RIP is selected.

Click Start, point to Settings and select Printers. Right-click EPSON Stylus Pro 9000 or 9500, then select Properties. Click the Details tab.

Make sure your printer driver is selected in the Print using the following driver list. Then select the port to which your printer is connected in the Print to the following port list.

™

drive, or extension cable.

The printer driver doesn’t have enough available memory (Macintosh).

To increase the available memory in your Macintosh, select Control Panel from the Apple menu and double-click the Memory icon. You can increase the size of virtual memory to increase total available memory. Also, quit all unnecessary applications.

4-6

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:

Miscellaneous printing problems

Problem Possible cause Solution

Resolving Problems | 4-7

Your print has incorrect or garbled characters.

Your print has incorrect margins.

Your PPD and/or printer driver software are not set up correctly or not selected.

You have stalled print jobs. Clear any stalled print jobs from Monitor3

The printer is not connected correctly. Turn off the printer and RIP or computer.

Page size or paper size are not set correctly in your application.

Paper size is not set correctly in your print options.

Paper is loaded incorrectly. Reload paper, aligning it correctly with

Make sure your software is installed correctly and the RIP or printer is selected.

(Macintosh) or the Progress Meter or Spool Manager (Windows).

Make sure the interface cable is securely plugged in at both ends.

If you are using Windows NT 4.0, try uninstalling the EPSON printer port. Click

Start, point to Programs and EPSON Printers, then click EPSON Printer Port Uninstall. Follow the messages on the

screen.

Check the settings in your application. Make sure they are within the printer’s printable area.

Make sure the Paper Size setting in your print options is correct for the paper you’re using.

the row of holes in the printer. See Chapter 1 for instructions.

The ROLL MARG (roll paper margin) setting on the control panel is incorrect.

Your image is inverted. The Flip Horizontal or Mirror setting

is selected in your print options.

4-7

If you’re using roll paper, check the setting for ROLL MARG on the Printer Setting Menu. See page 2-8 for more information.

Turn off the setting. See your RS 5100 User Guide or page B-15 (Macintosh) or C-18 (Windows) in this manual for instructions.

4-8 | Resolving Problems

Miscellaneous printing problems (continued)

Problem Possible cause Solution

Blank paper is printed. Your PPD and/or printer driver

software are not set up correctly or not selected.

Paper size is not set correctly in your print options.

You have selected Sheet, but you’re using roll paper.

A ruled line on your print appears to shift.

The bottom edge of your print is smeared.

Color images print in black only.

The print head is out of alignment. Align the print head as described on

The paper is curled toward the printable side.

Print options are set incorrectly for the media you’re using (for EPSON media).

You’re using the wrong paper configuration setting (for non-EPSON media).

The platen gap setting is incorrect. Use the control panel to change the

Your PPD and/or printer driver software are not set up correctly or not selected.

Make sure your software is installed correctly and the RIP or printer is selected.

Make sure the Paper Size setting in your print options is correct for the paper you’re using.

Make sure your Paper Source or Media Option settings are correct.

page 3-3.

Flatten the paper or curl it toward the other side.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

Use the control panel to register and select your paper thickness. See page 1-25 for instructions.

setting from AUTO to WIDE. See page 1-20 for instructions.

Make sure your software is installed correctly and the RIP or printer is selected.

The printer continues to feed paper after you have cancelled a job.

Black printing is selected in your print options.

The printer still has print job data in its buffer.

4-8

Make sure color printing is selected.

Press the Pause button on the printer. If you’re using the RIP, wait until it is idle. Then press and hold the Pause button to reset the printer.

Miscellaneous printing problems (continued)

Problem Possible cause Solution

Resolving Problems | 4-9

Printing is too slow. The resolution or print quality setting in

your print options is too high.

Your system doesn’t have enough resources.

You’re using background printing on a Macintosh.

You’re not using ECP or Enhanced mode and/or DMA transfers (Windows).

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the following solutions:

Choose a lower resolution for faster printing.

Clear space on your hard drive or run a defragmentation utility.

Don’t run too many applications at the same time.

Turn off virtual memory.

Add RAM to your system.

If you’re using the EPSON driver, select EPSON Monitor3 and increase its memory requirements.

Turn off background printing.

If your computer supports ECP or Enhanced mode and/or DMA transfers, turn them on to speed up printing. See your computer documentation and page C-30 for more information.

•

When you’re loading roll paper, make sure you line up the edge with the row of holes on the printer. Always turn the roll back to remove the slack. See page 1-12 for more information.

•

If you’re not using a roll of paper that’s installed in the printer, secure it with the roll paper belt. See page 1-9 for more information.

•

Make sure the paper is not folded, wrinkled, or damp.

•

Make sure the printer’s environment falls within the required temperature and humidity range.

•

Make sure the paper is not too thick or too thin. See pages 1-1 and 5-2 for paper specifications.

•

Make sure no foreign objects are inside the printer.

4-9

4-10 | Resolving Problems

•

Make sure the printer isn’t located in a brightly lit area. The paper sensor may not be able to operate correctly.

Caution

Use the paper guides only if paper is curled and doesn’t feed properly. Otherwise, the paper guides may damage your prints.

•

Make sure the

Print Mode

Media Type

setting is correct for the

media you’re printing on.

•

Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 1-20 for more information.

•

If you’re not using EPSON media, make sure you register and select your paper’s thickness. See page 1-25 for more information.

Solving Roll Paper Feed Problems

If your roll paper is curled too tightly and doesn’t feed out of the printer, you can use the three paper guides. Extend the guides as shown below:

4-10

Resolving Problems | 4-11

•

If you have the paper hammock set up in front of the printer, extend the paper guides out so they rest on the front of the hammock.

•

If you have the paper hammock set up below the printer, extend the paper guides so that they rest on the back of the hammock.

4-11

4-12 | Resolving Problems

Clearing Paper Jams

When paper gets jammed in the printer, printing stops and you see a

JAM

message on the control panel display. Follow these steps to clear paper

PAPER

jams:

1. If roll paper is jammed, cut it by hand at the paper slot.

2. Pull the paper set lever all the way up to release the jammed paper.

3. Open the lower cover if necessary.

4-12

Resolving Problems | 4-13

Note

If you have two rolls of paper installed, make sure you secure the roll that you are not using with the roll paper belt. See page 1-9 for more information.

4. Carefully pull down the jammed paper.

TURN PWR OFF AND ON

displayed on the control panel.

5. Close the lower cover, if necessary, then press the

Power

button to turn

the printer off. Press it again to turn it back on.

6. Make sure the

Paper Out

light is on and

LOAD PAPER

is displayed on

the control panel. Then reload your paper.

7. If you’re not going to continue printing, make sure the print head is in the home (far right) position, as shown below. If it’s not, turn the printer on, wait until the print head moves to the home position, then turn off the printer.

Caution

If the print head is not left in the home position, print quality may decline.

print head

4-13

4-14 | Resolving Problems

4-14

apter 5:

Specifications

Printing

Printing method On-demand ink jet

Nozzle configuration Black: 64 nozzles

Color: 64 nozzles for each color (cyan, magenta, yellow, light cyan, light magenta)

Printable columns

Character mode 10 characters per inch, 437 columns

Raster graphics mode 360 dpi: 15,762 available dots

720 dpi: 31,524 available dots 1440 dpi: 63,048 available dots

Maximum printable width 43.76 inches on 44-inch paper

Maximum resolution 1440 dpi

Engine reliability

Total print volume 18,000 B1 images, 30% coverage

Print head life Two billion dots per nozzle

Periodic maintenance Waste ink system requires replacement after

approximately 12,000 sheets (parts and labor not covered under warranty)

720 dpi

Cutter blade life Approximately 2,000 B1 sheets

(EPSON media up to 4.33 mil thick)

Print direction Bidirectional or unidirectional

(user-selectable)

Control code ESC/P

Line spacing 1/6 inch or programmable

in 1/360-inch increments

Paper feed speed 200 ± 10 milliseconds per 1/6-inch line

RAM 18MB

Character sets EPSON Courier 10 characters per inch

Raster

5-2 | Specifications

Paper

Cut sheet paper specifications

Dimensions in

Size

Super B0 44 × 62.2 1118 × 1580 3.15 to 19.7 mil B0 40.5 × 57.3 1030 × 1456 Super A0 36 × 50.9 914 × 1292 A0 33 × 46 841 × 1189 US E 34 × 44 864 × 1118 B1 28.7 × 40.5 728 × 1030 3.15 to 59 mil US D 22 × 34 559 × 864 A1 23.4 × 33 594 × 841 B2 20.25 × 28.75 515 × 728 A2 16.5 × 23.4 420 × 594 Super A3/B 13 × 19 329 × 483 US C 17 × 22 432 × 559 B3 14.3 × 20.25 364 × 515 US B (ledger) 11 × 17 279 × 432 A3 11.7 × 16.5 297 × 420

inches (approximate)

Dimensions in millimeters

Thickness

(0.08 to .5 mm)

(0.08 to 1.5 mm)

Roll paper specifications

Maximum roll diameter

When using 2 rolls 5.90 in. (150 mm) 13 to 44.02 in.

When using 1 roll 4.05 in. (103 mm)

Width Thickness

3.15 to 19.7 mil

330 to 1118 mm

(0.08 to 0.5 mm)

Depending on the media, feed and print quality are guaranteed on paper thicknesses of 3.15 to 4.33 mil (0.08 to 0.11 mm), 64 to 90 gsm.

Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.

Do not use curled, folded, or deckle-edge paper.

5-2

Printable Area

Minimum margins for roll paper and cut sheets:

.12” (3 mm)

Specifications | 5-3

.12” (3 mm)

* Default roll paper top and bottom margins are .59 inches (15 mm). You can set

all margins to .12 inches (3 mm) or .59 inches (15 mm) using the control panel. See page 2-8 for instructions.

.12” (3 mm)

.12” (3 mm) roll paper* .55” (14 mm) cut sheets

Environmental

Transit (stored in

Operation Storage

Temperature 50 to 95 °F

(10 to 35 °C)

Humidity (without condensation)

20 to 80% RH 20 to 85% RH 5 to 85% RH

–4 to 104 °F (–20 to 40 °C) (1 month at 104 °F)

shipping container)

–4 to 140 °F (–20 to 60 °C) (120 hours at 140 °F)

Mechanical

Height 49.57 inches (1259 mm)

Width 66.46 inches (1688 mm)

Depth 27.52 inches (699 mm)

Weight 211.64 lb (96 kg), without ink cartridges

Paper feed method Friction

Paper path Roll paper or cut sheets with manual insertion

5-3

5-4 | Specifications

Electrical

120 V model 220/240 V model

Input voltage range 90 to 132 V 208 to 264 V

Rated frequency range 50 to 60 Hz 50 to 60 Hz

Input frequency range 49 to 61 Hz 49 to 61 Hz

Rated current 1.0 A 0.5 A

Power consumption Approx. 100 W (ISO 10561 letter pattern)

30W or less in standby mode

This product is also designed for IT power systems with phase to phase voltage 220–240V. Check the label on the back of the printer for voltage information.

Initialization

Hardware initialization at power on:

The printer mechanism is set to its initial state. The input data buffer and print buffer are cleared. The printer returns to the last default settings.

Software initialization when the ESC@ (initialize the printer) command is received:

The print buffer is cleared. The printer returns to the last default settings.

Panel button initialization by pressing the

Pause

button on the

control panel for 3 seconds or more:

The print head is capped. Any paper in the printer is ejected. The input data buffer and print buffer are cleared. The printer returns to the last default settings.

Safety Approvals

Safety standards UL 1950, CSA 22.2 No. 950

EMC FCC part 15 subpart B class B, CSA C108.8 class B

5-4

Specifications | 5-5

Ink Cartridges

Print yield

graphic arts ink Approx. 28 pages/A0 (720 dpi, 40% duty)

Approx. 6,400 pages/A4 (360 dpi, 5% duty)

archival ink Approx. 30 pages/A0 (720 dpi, 40% duty)

Approx. 7,400 pages/A4 (360 dpi, 5% duty)

Cartridge life

graphic arts ink 2 years from production date

archival ink 2 years from production date if unopened; within

6 months after opening package, at 77 °F (25 °C)

Te m p e r a t u r e

Storage (uninstalled) –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F

Storage (installed) –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F

Transit –22 to 140 °F (–30 to 60 °C)

1 month at 104 °F, 120 hours at 140 °F

Freezing 5 °F (–15 °C); ink thaws and is usable after at

least 3 hours at 77 °F (25 °C)

Dimensions

Width 0.99 in. (25.1 mm)

Depth 10.24 in. (260.0 mm)

Height 4.15 in. (105.3 mm)

Weight Approximately 0.82 to 0.85 lb (370 to 385 g)

Capacity 7.4 oz (220 ml)

Print yield may vary, depending on how often you run print head cleaning cycles and how much you use the printer. Yield of the initial cartridge set is reduced because of ink charging.

5-5

5-6 | Specifications

Parallel Interface

Forward Channel

Data format 8-bit parallel, IEEE-1284 compatibility mode

Synchronization STROBE

pulse

Handshake timing BUSY and ACKNLG

Signal level TTL compatible

Connector 57-30360 Amphenol connector or equivalent

signals

Reverse Channel

Transmission mode IEEE-1284 Nibble mode

Adaptable connector 57-30360 Amphenol connector or equivalent

Synchronization Refer to the IEEE-1284 specification

Handshaking Refer to the IEEE-1284 specification

Signal level IEEE-1284 Level 1 device

Data transmission timing Refer to the IEEE-1284 specification

ECP Mode

Transmission mode IEEE-1284 ECP mode

Adaptable connector 57-30360 Amphenol connector or equivalent

Synchronization Refer to the IEEE-1284 specification

Handshaking Refer to the IEEE-1284 specification

Signal level IEEE-1284 Level 1 device

Data transmission timing Refer to the IEEE-1284 specification

5-6

Specifications | 5-7

Serial Interface (RS-423 Standard)

Standard Based on RS-423

Synchronization Synchronous

Bit rate Approx. 1.8M bps

Handshaking X-ON/X-OFF and DTR protocol

Word format Data bit: 8 bits

Parity bit: None Start bit: 1 bit Stop bit: 1 bit

Connector 8-pin mini-circular connector

Recommended cable ImageWriter

(preferably Belkin brand)

II cable

5-7

5-8 | Specifications

5-8

Appendix A: Installing an Interface Card

Warning

To prevent electric shock and avoid damaging the printer, do not install an interface card when the printer is turned on or connected to an electrical outlet.

If you have the RS 5100 or another RIP, you connect it to the printer using the built-in parallel interface. For connectivity without a RIP, you can install one of the following cards:

•

EpsonNet Internal Print Server (10BaseT / 100BaseTX) — C823632A

•

EPSON FireWire Interface Card (Type B IEEE 1394) — C823722

Before you install the card, see the documentation that came with it for setup information. Then follow these steps:

1. Make sure the printer is turned off and the power cord is unplugged.

A-2 | Installing an Interface Card

2. Use a Phillips-head (+) screwdriver to remove the two screws securing the shield plate to the back of the printer. Then lift off the plate.

Be sure to keep the screws so you can use them if you re-install the shield plate.

3. Make sure you set any jumpers or DIP switches on the card. See the card’s documentation for details.

On the FireWire card, make sure DIP switch 10 is set to

mode).

4. Slide the interface card along the slots on both sides of the compartment. Push it in firmly to fully insert the connector into the printer’s internal socket.

A-2

(advanced

Installing an Interface Card | A-3

5. Secure the interface card in the slot with the two screws included with the card.

6. Make sure the printer has been turned off using the

Power

button.

Then plug in the power cord.

7. To initialize the EpsonNet Internal Print Server, turn on the printer while holding down the status sheet button on the card for about 5 seconds.

8. Connect the appropriate cable to the card and to your network hub or computer.

To remove an interface card, turn off the printer, unplug the power cord, and follow the above steps in reverse order.

Before you can use the EpsonNet Internal Print Server, you must configure it for your network protocols and operating system. See the EpsonNet Internal Print Server Administrator’s Manual for instructions.

Before you can print, you must install the printer software, as described on page B-3 (Macintosh) or page C-2 (Windows).

A-3

Epson Stylus Pro 9000 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

How To Use Your Manuals

Warnings, Cautions, and Notes

Where To Get Help

ENERGY STAR Compliance

Important Safety Instructions

Ink Cartridge Safety Instructions

Selecting paper and other media

Printing on EPSON Paper and Other Media

Printing Tips for EPSON Media

Using Roll Paper

Attaching Paper to the Spindle

Removing Paper from the Spindle

Inserting the Spindle in the Printer

Loading Roll Paper for Printing

Cutting Paper Manually with the Built-in Cutter

Cutting Canvas and Other Media with the Utility Cutter

Printing Trim Lines

Using Cut Sheet Paper

Using Cut Sheet Paper Longer than 19 Inches

Printing on Posterboard

Adjusting the Platen Gap for Heavy Stock

Using the Paper Hammock

Catching Printouts in Front of the Printer

Catching Printouts Under the Printer

Setting Paper Configurations

Registering Paper Thickness, Drying Time, and Suction

Selecting Registered Paper Settings

Using the control panel to monitor the printer

Monitoring Normal Printer Operation

Pausing and Resetting the Printer

Checking Printer Status

Printing a Status Check

Printing a Nozzle Check

Checking Ink Levels and Component Life

Responding to Control Panel Lights and Messages

Using the Control Panel to Configure the Printer

Setting Default Roll Paper Margins

Turning Off Paper Monitoring Features

Selecting the Printer’s Interface

Configuring the Parallel Interface

Changing the Printer’s Code Page Setting

Restoring Default Settings

Setting the Control Panel Language

Running a nozzle check

Running a Cleaning Cycle

Aligning the Print Head

Printing the Alignment Patterns

Completing the Alignment Procedure

Replacing Ink Cartridges

Replacing the Paper Cutter Blade

Removing the Used Cutter Blade

Installing the New Cutter Blade

Cleaning the Printer

Transporting the Printer

Setting Up the Printer After Transporting It

Moving the Printer on the Stand

Replacing the Waste Ink System

Diagnosing problems

Using Hex Dump Mode

Improving Print Quality

Solving Operational Problems

Solving Miscellaneous Printing Problems

Solving Paper Problems

Solving Roll Paper Feed Problems

Clearing Paper Jams

Printing

Paper

Printable Area

Environmental

Mechanical

Electrical

Initialization

Safety Approvals

Ink Cartridges

Parallel Interface