Epson SureColor® P-Series
P10000/P20000
Quick Reference
Contents
Printer parts ...................................................................................................................................... 2
Front .......................................................................................................................................... 2
Inside ......................................................................................................................................... 3
Back ........................................................................................................................................... 4
Control panel ............................................................................................................................. 5
Selecting media for your printer ........................................................................................................ 6
Using roll paper ................................................................................................................................ 7
Setting up automatic media tracking and identification .............................................................. 7
Loading paper in the printer ....................................................................................................... 8
Cutting paper manually with the built-in cutter .........................................................................8
Printing trim lines ...................................................................................................................... 8
Removing paper from the printer ............................................................................................... 9
Using cut sheets .............................................................................................................................. 11
Loading cut sheets .................................................................................................................... 12
Loading poster board ................................................................................................................ 13
Storing the paper basket ........................................................................................................... 16
Printing .......................................................................................................................................... 17
Printing with OS X .................................................................................................................. 17
Printing in Windows ................................................................................................................ 19
Maintaining your printer ................................................................................................................ 20
Checking ink status .................................................................................................................. 20
Replacing ink cartridges ........................................................................................................... 20
Printing status information ...................................................................................................... 24
Checking printer status from the printer driver ........................................................................ 24
Checking and cleaning the print head ...................................................................................... 25
Aligning the print head ............................................................................................................ 29
Ordering supplies and optional accessories ...................................................................................... 30
Where to get help ........................................................................................................................... 30
2 | Printer parts
Printer parts
Note: Unless otherwise indicated, the illustrations in this guide show the SureColor® P20000, but the instructions
apply to all models.
Front
1 Head maintenance cover
2 Ink cartridge covers
3 Support bar
4Caster
5 Maintenance ink box covers
6 Paper basket
7 Poster board support
8 Control panel
9 Alert light
10 Roll paper cover
11 Front cover
Inside
Inside | 3
1 Accessory holder
2 Maintenance ink boxes
3 Ink cartridges
4 Roll lock lever
5 Adapter holder
6 Adapter guides
7 Paper feed slot
8 Print head
4 | Back
LAN
(100/1000)
OPTION
USB
Back
1 LAN status light
2LAN port
3 LAN data light
4 USB port
5 Option port
6 AC inlet
7 Option slot
8Vents
Control panel
Control panel | 5
1 P power button
2 P power light
3 M paper button
4 LCD screen
5 Menu button
y back button
6
7 l/r left/right buttons
8 u/d up/down buttons
9 OK button
10 help button
11 maintenance button
W pause/cancel button
12
13 )cut/feed media button
6 | Selecting media for your printer
Selecting media for your printer
One of the key elements for achieving professional quality prints is selecting paper that is specifically
optimized for your printer. Epson offers a variety of canvas, fine art, photo and proofing papers, as well as
other media, for your printer. Most Epson professional media are available in sizes from small cut sheets to
wide-format rolls. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson
Professional Imaging Authorized Reseller for available media.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper Cut sheets
SureColor P10000
Width 10 to 44.0 in. (254 to 1118 mm) 8.3 in. (210 mm) up to 44 in. (1118 mm)
Length 2 in. core: 147.6 ft (45 m)
3 in. core: 662.7 ft (202 m)
Maximum external
roll diameter
Thickness 3.15 to 19.7 mil (0.08 to 0.5 mm) 3.15 to 59 mil (0.08 to 1.5 mm)
SureColor P20000
Width 10 to 64.0 in. (254 to 1626 mm) 8.3 in. (210 mm) up to 44 in. (1118 mm)
Length 2 in. core: 147.6 ft (45 m)
Maximum external
roll diameter
Thickness 3.15 to 19.7 mil (0.08 to 0.5 mm) 3.15 to 59 mil (0.08 to 1.5 mm)
6.7 in. (170 mm) —
3 in. core: 662.7 ft (202 m)
6.7 in. (170 mm) —
Up to 62.2 inches (1580 mm)
Up to 40.6 inches (1030 mm) for poster
board
Up to 62.2 inches (1580 mm)
Up to 40.6 inches (1030 mm) for poster
board
Always test samples of media in the printer before purchasing large quantities or printing large jobs. If you
use non-Epson paper or other media, you may need to adjust various settings and create custom paper
configurations. See the online User’s Guide for details.
Using roll paper | 7
Using roll paper
You can use roll paper with a 2- or 3-inch core and a width of up to 44 inches (112 cm) for the
SureColor P10000, or 64 inches (163 cm) for the SureColor P20000. Manually switching rolls is a simple
process.
Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you
are loading or unloading media. In very dusty environments, you should cover the entire printer (even when
printing). Limiting the amount of dust on your media and in the surrounding environment will reduce the need for
print head maintenance.
Setting up automatic media tracking and identification
Before you load roll paper in the printer, you can set up the automatic media tracking system. This prints
a barcode on the edge of the paper that indicates the media type, roll length, and the alert setting when you
remove the roll.
When the printer is turned on or roll paper is loaded in the printer, the barcode is scanned, the media type
is automatically set and displayed, and the amount of roll paper remaining is displayed on the LCD screen.
You will see an alert message when the roll is nearly used up.
Before you start, make sure to unload any roll media that is currently in the printer.
1. Press the l or r to select the M tab.
2. Press the Menu button.
3. Press the d button to select Roll Paper Remaining and press OK.
4. Press the d button, select On, and press OK.
5. Select Time until replacement and press OK.
6. Press the d button, select Remaining Alert, and press OK.
7. Select the length at which you want to receive an alert message, from 3 to 50 ft (1 to 15 m), then press
OK.
8. Press the y button to exit the menu.
8 | Loading paper in the printer
Loading paper in the printer
See the Setup guide for instructions on placing and loading roll paper in the printer.
Cutting paper manually with the built-in cutter
When Auto Cut is set to Off, you can cut roll paper manually after your print job is finished by pressing
) button.
the
Note: The built-in cutter may not be able to cut some types of media. Heavy or thick media types may dull the
cutter.
1.
Before you print, press the l or r button to select the / tab.
2. Press the Menu button.
3. Press the d button to select Printer Setup, then press OK.
4. Press the d button to select Roll Paper Setup, then press OK.
5. Press OK to select Auto Cut.
6. Press the d button to select Off.
7. Press OK to save the setting.
8. Press the y button to exit the menu.
9. Run your print job.
10. Press the ) button, then press OK to cut the paper.
11. If the paper cannot be cut by the built-in cutter, press the d button to feed the paper to the manual
cutting position. Then cut it manually.
Note: The built-in cutter can also be disabled with the No Cut option in the printer driver.
Printing trim lines | 9
Printing trim lines
When Auto Cut is set to Off, you can print a trim line (page line) between print jobs as a guide for manual
cutting.
1. Before you print, press the l or r button to select the / tab.
2. Press the Menu button.
3. Press the d button to select Printer Setup, then press OK.
4. Press the d button to select Roll Paper Setup, then press OK.
5. Press the d button to select Page Line, then press OK.
6. Press the d or u button to select On.
7. Press OK save the setting.
8. Press the y button to exit the menu.
You can also specify trim lines from your printer driver software. For instructions, see the online User’s
Guide.
Removing paper from the printer
1. Press the M button.
2. Press the d or u button to select Remove Paper, then press OK
•
If automatic media tracking is on, the barcode and paper information is printed.
• If you are not using the optional auto take-up reel, the paper is rewound automatically.
• If you are using the optional auto take-up reel, you need to rewind the paper using the Manual
switch. See the online User’s Guide for more details.
10 | Removing paper from the printer
3. Open the roll paper cover.
4. Adjust the paper guides to match the width of the roll paper.
5. Firmly lift the lock lever to release it.
6. Lift the roll out of the printer and place it on top of the paper guides.
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