Epson L550 User Manual

EN Basic Guide

FR Guide de base LV Pamatdarbību rokasgrāmata

LT Pagrindinių vadovas

ET Põhijuhend

HR Osnovni priručnik

MK Основно упатство

Ink Bottle Codes/Codes des  acons d’encre/ Tintes pudeļu kodi/Rašalo buteliukų kodai/ Tindipudelite koodid/Kodovi bočica s tintom/ Шифри на шишенцата со мастило/

BK C M Y

Black

Noir Melns Juoda

Must

Crna

Црна

T6641 T6642 T6643 T6644

http://www.epson.eu/pageyield

For information on Epson’ s ink bottle yields, please visit the website above.

Pour en savoir plus sur les rendements d’un  acon d’encre Epson, merci de consulter le site Web ci-dessus.

Lai iegūtu informāciju par izdruku skaitu, kādu nodrošina Epson tintes pudeles, lūdzu, apmeklējiet iepriekš norādīto tīmekļa vietni.

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Lisainfot Epsoni tindipudelite koguste kohta leiate ülaltoodud veebilehelt.

Za informacije o količinama bočica s tintom tvrtke Epson molimo da posjetite gore navedenu web stranicu.

За информации околу количините на шишенцето со мастило на Epson, посетете ја веб-локацијата наведена нагоре.

Cyan Cyan

Gaišzils

Žydra Tsüaan Azurna

Тиркизна

Magenta Magenta

Purpurs

Purpurinė

Magenta

Purpurna

Розова

Yellow

Jaune

Dzeltens

Geltona

Kollane

Žuta

Жолта

Basic Guide

Contents

Introduction......................... 2

Where to Find Information................... 2

Caution, Important and Note................. 2

Using Epson Connect Service................. 2

Safety Instructions................... 2

Control Panel Overview............. 3

Buttons and LCD.......................... 4

Lights................................... 5

Paper and Media Handling.......... 5

Selecting Paper............................ 5

Loading Paper............................ 5

Placing Originals.......................... 6

Automatic Document Feeder (ADF).......... 6

Scanner glass........................... 7

Copying.............................. 8

Scanning............................. 8

Faxing............................... 8

Introducing FAX Utility..................... 8

Connecting to a Phone Line.................. 9

About a phone cable...................... 9

Using the phone line for fax only............. 9

Sharing line with phone device.............. 9

Checking the fax connection............... 10

Setting Up Fax Features..................... 10

Setting up speed dial entries................ 10

Setting up group dial entries............... 10

Sending Faxes............................ 11

Receiving Faxes........................... 11

Printing Reports.......................... 12

Transporting the Product.......... 15

English

Basic Troubleshooting............. 16

Error Messages........................... 16

Paper Jams.............................. 17

Removing jammed paper from inside the

product.............................. 18

Removing jammed paper from the Automatic

Document Feeder (ADF).................. 18

Print Quality Help......................... 19

Faxing Help............................. 19

Where To Get Help.................. 20

Technical Support Web Site.................. 20

Refilling Ink......................... 12

Safety instructions......................... 12

Precautions.............................. 12

Checking the Ink Levels..................... 13

Refilling the Ink Tanks..................... 13

Basic Guide

Introduction

Important

must be observed to avoid damage to your equipment.

Where to Find Information

The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe)

❏ Start Here (paper):

Provides you with information on setting up the product and installing the software.

❏ Basic Guide (paper):

Provides you with basic information when you are using the product without a computer. This manual may not be included depending on the model and region.

❏ User’s Guide (PDF):

Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer. To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.

❏ Network Guide (HTML):

Provides network administrators with information on both the printer driver and network settings.

Note

contain useful tips and restrictions on product operation.

Using Epson Connect Service

Using Epson Connect, you can easily print directly from your smartphone or tablet. The services available vary by product. For more information about the printing and other services, visit the following URL: https://www.epsonconnect.com/ (Epson Connect portal site) http://www.epsonconnect.eu (Europe only)

You can view the Epson Connect guide by double-clicking the

shortcut icon on the desktop.

Safety Instructions

Caution, Important and Note

Caution, Important, and Note in this manual are indicated as below and have the following meaning.

Caution

must be followed carefully to avoid bodily injury.

Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product.

❏ Use only the power cord supplied with the product

and do not use the cord with any other equipment. Use of other cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock.

❏ Be sure your AC power cord meets the relevant local

safety standard.

Basic Guide

Control Panel Overview

❏ Never disassemble, modify, or attempt to repair the

power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the product’s guides.

❏ Unplug the product and refer servicing to qualified

service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the product near a wall outlet where the plug

can be easily unplugged.

❏ Do not place or store the product outdoors, near

excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the product and not

to handle the product with wet hands.

❏ Keep this product at least 22 cm away from cardiac

pacemakers. Radio waves from this product may adversely affect the operation of cardiac pacemakers.

Control Panel Overview

❏ If the LCD screen is damaged, contact your dealer.

If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

❏ Avoid using a telephone during an electrical storm.

There may be a remote risk of electric shock from lightning.

❏ Do not use a telephone to report a gas leak in the

vicinity of the leak.

Note:

The following provides safety instructions for ink. & “Refilling Ink” on page 12

English

Basic Guide

* emits a beep.

Buttons and LCD

Buttons Function

Turns the product on and off

Control Panel Overview

e - LCD screen (monochrome 2-line display)

g 0-9,*,# Specifies the date/time or the number of copies, as well as fax numbers. Enters alphanumeric

l, u, r, d, OK Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to

Enters copy mode.

Enters fax mode.

Enters scan mode.

next screen. When typing a fax number, l acts as a backspace key, and r inserts a space.

characters and switches between uppercase, lowercase, and numbers each time it is pressed. Press 1 symb to enter symbols such as the sharp sign (#), plus (+), and apostrophe (’).

Displays speed dial/group dial lists. Press again to switch lists.

Displays the last number dialed. When entering numbers in fax mode, this inserts a pause symbol (-) that acts as a brief pause during dialing.

Stops the ongoing operation or initializes the current settings. If this button is pressed to cancel copying, scanning, or faxing while the ADF is in use, all originals in the ADF will be fed out.

Displays detailed settings for each mode.

Cancels/returns to the previous menu.

Provided with Wi-Fi-capable models only. Displays the Wi-Fi Setup menus that allow you to set up the product wirelessly. For instructions on using the menus, see the Network Guide.

Start copying/faxing in black and white.

Start copying/faxing in color.

Basic Guide

Paper and Media Handling

Lights

Lights Function

On when the product is on. Flashes when the product is receiving data, printing/copying/scanning/faxing, charging ink, or cleaning the print head.

Stays on while the product is connected to a Wi-Fi network. F lashes while the Wi-Fi network settings are being made.

ADF

* The availability of this part varies by product.

On when originals are detected in the ADF.

Paper and Media Handling

Selecting Paper

The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

English

Flip the feeder guard forward.

Slide out the paper support and the output tray

and then raise the stopper.

For this paper LCD paper type

Plain paper Plain Paper

Epson Bright White Ink Jet Paper

Loading Paper

Follow these steps to load paper:

Note:

Leave enough space in front of the product for the paper to be fully ejected.

Slide the edge guide to the left.

Basic Guide

Paper and Media Handling

Load paper with the printable side up, against the

right side of the rear paper feed.

Note:

❏ Fan and align the edges of the paper before loading.

❏ The printable side is often whiter or brighter than the

other side.

❏ Always load paper into the rear paper feed short edge

first, even when you are printing landscape

-oriented pictures.

❏ You can use the following sizes of paper with binding

holes: A4, A5, A6, Legal, Letter. Load only 1 sheet of paper at a time.

Slide the edge guide against the left edge of the

paper, but not too tightly.

Flip the feeder guard back.

Note:

For instructions on loading media other than plain paper, see the PDF User’s Guide.

Placing Originals

Automatic Document Feeder (ADF)

You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages quickly. You can use the following originals in the ADF.

Note:

For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

Size A4/Letter/Legal

Type Plain paper

Weight

Capacity Total thickness of 3 mm, up to about 30 sheets

64 g/m

(Letter, A4) 10 sheets (Legal)

Important:

To prevent paper jams, avoid the following documents. For these types, use the scanner glass.

❏ Documents held together with paper clips,

staples, etc.

❏ Documents that have tape or paper stuck to

them.

❏ Photos, OHPs, or thermal transfer paper.

❏ Paper that is torn, wrinkled, or has holes.

to 95 g/m

Basic Guide

Paper and Media Handling

Make sure that there are no originals on the

scanner glass. The ADF may not detect documents in the feeder if there are originals on the scanner glass.

Tap the originals on a flat surface to even the

edges.

Slide the edge guide on the Automatic Document

Feeder.

Insert the originals face-up and short edge first

into the Automatic Document Feeder.

Check that the ADF light in the control panel is

on.

Note:

❏ The ADF light may stay off if there is any other

original on the scanner glass. If you press x in this case, the original on the scanner glass will be copied, scanned, or faxed instead of the originals in the ADF.

❏ The ADF light will not turn on when the product is in

sleep mode. Press any button other than P to recover from sleep mode. It may take some time for the light to turn on after recovery from sleep mode.

❏ Be careful not to let any foreign object get inside the

hole on the left front corner of the scanner glass. Doing so may prevent the ADF from operating.

❏ When you use the copy function with the Automatic

Document Feeder (ADF), the print settings are fixed at Reduce/Enlarge - Actual Size, Paper Type - Plain Paper, and Paper Size - A4/Legal. The print is cropped if you copy an original larger than A4/Legal.

Scanner glass

Open the document cover and place your

original face-down on the scanner glass.

English

Slide the edge guide until it is flush with the

originals.

Slide the original to the corner.

Close the cover gently.

Basic Guide

Copying

Follow the steps below to copy documents.

Load paper.

& “Loading Paper” on page 5

Place your original(s) in the Automatic

Document Feeder or on the scanner glass. & “Placing Originals” on page 6

Press r to enter the copy mode.

Press u or d to set the number of copies.

Press x to display the copy setting menus.

Select the appropriate copy settings such as

layout, paper size, paper type, and quality. Use u or d to select a setting item and then press OK. When finished, press x again to return to the copy mode top screen.

Press one of the x buttons to start copying.

Scanning

You can scan documents and send the scanned image from the product to a connected computer. Make sure you have installed software for the product on your computer and connected to the computer.

Place your original(s) in the Automatic

Document Feeder or on the scanner glass. & “Placing Originals” on page 6

Press to enter the scan mode.

Select a scan menu item. Use u or d to select a

menu, and press OK.

Copying

Select your computer.

Note:

❏ If the product is connected to a network, you can

select the computer to which you want to save the scanned image.

❏ You can change the computer name displayed on the

control panel using Epson Event Manager.

Press OK to start scanning.

Note:

For more information on other scan functions and the scan mode menu list, see the PDF User’s Guide.

Your scanned image is saved.

Faxing

Introducing FAX Utility

FAX Utility is a software capable of transmitting data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing. Use the following procedure to run the utility.

Windows

Click the start button (Windows 7 and Vista) or click

Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility.

Mac OS X Click System Preference, click Print & Fax or Print & Scan, and then select FAX (your product) from Printer.

Then click as follows; Mac OS X 10.6.x, 10.7.x: Option & Supplies - Utility -

Open Printer Utility Mac OS X 10.5.x: Open Print Queue - Utility

Note:

For more details, see the online help for FAX Utility.

Basic Guide

Faxing

Connecting to a Phone Line

About a phone cable

Use a phone cable with the following interface specification.

❏ RJ-11 Phone Line

❏ RJ-11 Telephone set connection

Depending on the area, a phone cable may be included with the product. If so, use that cable.

Using the phone line for fax only

Connect a phone cable leading from a telephone

wall jack to the LINE port.

Sharing line with phone device

Connect a phone cable leading from a telephone

wall jack to the LINE port.

Remove the cap.

Connect a phone or answering machine to the

EXT. port.

English

Make sure Auto Answer is set to On.

& “Receiving Faxes” on page 11

Important:

If you do not connect an external telephone to the product, make sure you turn on auto answer. Otherwise, you cannot receive faxes.

Note:

See the PDF User’s Guide for other connection methods.

Basic Guide

Faxing

Checking the fax connection

You can check whether the product is ready to send or receive faxes.

Load plain paper.

& “Loading Paper” on page 5

Press K to enter the fax mode.

Press x to display the menus.

Select Fax Settings > Check Fax Connection.

Use u or d to select a menu, and press OK.

Press one of the x buttons to print the report.

Note:

If an errors are reported, try the solutions in the report.

Setting Up Fax Features

Setting up speed dial entries

You can create a speed dial list allowing you to select fax recipient numbers quickly when faxing. Up to 60 combined speed dial and group dial entries can be registered.

Press K to enter the fax mode.

Press x to display the menus.

Select the menu shown below. Use u or d to

select a menu, and press OK.

Select Fax Settings > Speed Dial Setup.

Select Create. You see the available speed dial

entry numbers.

Use the numeric keypad to enter a phone

number, and press OK. You can enter up to 64 digits.

Note:

❏ Press r to enter a space. Press l to delete numbers.

Press

❏ A hyphen (“-”) causes a slight pause when dialing.

Only include it in phone numbers when a pause is necessary. Spaces entered between numbers are ignored when dialing.

to enter a hyphen (-).

Enter a name to identify the speed dial entry. You can enter up to 30 characters.

Press OK to register the name.

Setting up group dial entries

You can add speed dial entries to a group, allowing you to send a fax to multiple recipients at the same time. Up to 60 combined speed dial and group dial entries can be entered.

Press K to enter the fax mode.

Press x to display the menus.

Select the menu shown below. Use u or d to

select a menu, and press OK.

Select Fax Settings > Group Dial Setup.

Select Create. You see the available group dial

entry numbers.

Select the group dial entry number that you want

to register. Use u or d to select a number, and press OK.

Enter a name to identify the group dial entry. You

can enter up to 30 characters.

Press OK to register the name.

Select the speed dial entry number that you want

to register. Use u or d to select a number, and press OK. You can register up to 60 entries.

Basic Guide

Faxing

Select a speed dial entry that you want to register

in the group dial list. Use u or d to select the entry and do the following to add it to the group.

. When you want to cancel the selection,

Press press

again.

Repeat step 7 to add other speed dial entries to the

group dial list. You can register up to 30 speed dial entries in a group dial.

Press OK to finish creating a group dial list.

Sending Faxes

Place your original(s) in the Automatic

Document Feeder or on the scanner glass. & “Placing Originals” on page 6

Press K to enter the fax mode.

Use the keys on the numeric keypad to enter the

fax number. You can enter up to 64 digits.

If you want to send the fax to more than one recipient, press OK after entering a one fax number, and select Yes to add another fax number.

Note:

❏ To display the last fax number you used, press

❏ You can change fax quality and contrast settings.

When finished, press x again to return to the fax mode top screen.

Press x and select Quality or Contrast.

❏ Make sure you have entered the header information.

Some fax machines automatically reject incoming faxes that do not include header information.

Receiving Faxes

Follow the instructions to make settings to receive faxes automatically. For instructions on receiving faxes manually, see the PDF User’s Guide.

Load plain paper in the rear paper feed.

& “Loading Paper” on page 5

Press K to enter the fax mode.

Press x to display the menus.

Make sure Auto Answer is set to On.

Fax Settings > Send/Receive Setup > Auto Answer > On

Note:

❏ When an answering machine is connected directly

to this product, make sure you set Rings to Answer correctly using the following procedure.

❏ Depending on the region, Rings to Answer may be

unavailable.

Press y and d to select Communication and

press OK.

Select Rings to Answer and press OK.

Press u or d to select the number of rings and

press OK.

Important:

Select more rings than needed for the answering machine to pick up. If it is set to pick up on the fourth ring, set the product to pick up on the fifth ring or later. Otherwise the answering machine cannot receive voice calls.

English

Press one of the x buttons to start sending.

Note:

If the fax number is busy or there is some problem, this product redials after one minute. Press immediately.

to redial

Basic Guide

Refilling Ink

Note:

When you receive a call and the other party is a fax, the product receives the fax automatically even if the answering machine picks up the call. If you pick up the phone, wait until the LCD screen displays a message saying that a connection has been made before you hang up. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.

Printing Reports

Follow the instructions below to print a fax report.

Load plain paper in the rear paper feed.

& “Loading Paper” on page 5

Press K to enter the fax mode.

Press x to display the menus.

Select the menu shown below. Use u or d to

select a menu, and press OK.

Select Fax Settings > Print Report.

Select the item you want to print.

Note: Only Fax Log can be viewed on the screen.

Press one of the x buttons to print the report you

selected.

Note:

For more information on other fax functions and the fax mode menu list, see the PDF User’s Guide.

Refilling Ink

Safety instructions

❏ Keep ink bottles and the ink tank unit out of the

reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.

❏ Do not tilt or shake an ink bottle after removing its

seal; this can cause leakage.

❏ Be careful not to touch any ink when you handle the

ink tanks, ink tank caps, and opened ink bottles or ink bottle caps. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. If ink gets into your mouth, spit it out immediately and see a doctor right away.

Precautions

❏ Use ink bottles with the correct part number for this

product. & “Ink Bottle Codes” inside the front cover

❏ Epson recommends the use of genuine Epson ink

bottles. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

❏ Other products not manufactured by Epson may

cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

❏ This product requires careful handling of ink. Ink

may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off.

Basic Guide

Refilling Ink

❏ To maintain optimum print head performance,

some ink is consumed from all ink tanks not only during printing but also during maintenance operation such as print head cleaning.

❏ Do not open the ink bottle package until you are

ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.

❏ Do not continue printing when the ink level is

below the lower line on the ink tank. Continued use of the product when the ink level is below the lower line could damage the product. Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels. If the ink tank is filled as specified above, this product provides an alert and stops operating at the estimated time so that the ink levels do not fall below the lower line on the ink tank.

❏ Store the ink bottles in the same environment as the

product. When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

Make sure the P light is on, but not flashing.

Unhook the ink tank unit from the product and

lay it down.

Note:

Do not pull the tubes.

Open the ink tank unit cover, and then remove

the cap of the ink tank.

English

Checking the Ink Levels

To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks.

Important:

If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

Refilling the Ink Tanks

Note:

The illustrations show how to refill the cyan ink. However, the instructions are the same for all of the inks.

Note:

❏ Be careful not to spill any ink.

❏ Make sure that the color of the ink tank matches the

ink color that you want to refill.

Snap off the top of the cap, remove the cap of the

ink bottle, remove the seal from the bottle, and then install the cap.

Basic Guide

Refilling Ink

Important:

Install the ink bottle cap tightly; otherwise ink may leak.

Note:

Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap.

Refill the ink tank with the correct colored ink up

to the upper line on the ink tank.

Install the cap onto the ink tank securely.

Repeat steps 3 to 6 for each ink bottle.

Close the ink tank unit cover.

Hook the ink tank unit onto the product.

Note:

If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use.

Note:

❏ If the product indicates that ink levels must be reset,

follow the on-screen instructions.

❏ Even if you do not have new ink bottles and one or

more ink tanks are not filled up to the upper line on the ink tank, you can continue using the product. To keep your product operating at its best, however, fill all ink tanks with ink up to the upper line immediately.

Basic Guide

Transporting the Product

If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size.

Important:

❏ When storing or transporting the product,

avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

❏ When storing or transporting an ink bottle

after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

Remove all paper from the rear paper feed and

make sure the product is off.

Secure the print head to the case with tape as

shown, then close the scanner unit.

Note:

Do not place tape on the white flat cable inside the product.

Set the transportation lock to the locked

(Transporting) position.

English

Close the paper support and the output tray.

Open the scanner unit and make sure the print

head is in the home position on the right.

Note:

If the print head is not in the home position on the right, turn on the product and wait until the print head locks in the far right position. Then turn off the product.

Unplug the power cord from the outlet, then

disconnect all cables from the product.

Unhook the ink tank unit from the product and

lay it down, and then make sure to install the cap onto the ink tank securely.

Basic Guide

Basic Troubleshooting

Install the covers that came with your product

over the protruding parts of the ink tank, and then hook the ink tank unit onto the product.

Repack the product in the box, using the

protective materials that came with it.

Important:

❏ Keep the product level during transport.

Otherwise, ink may leak.

❏ After you move it, remove the tape securing the

print head and the covers of ink tanks, then set the transportation lock to the unlocked (Printing) position. If you notice a decline in print quality, run a cleaning cycle or align the print head.

❏ Do not put opened ink bottles in the box with

product.

Note:

Store the covers of the installed ink tanks at the side of the product for use when transporting the product.

Basic Troubleshooting

Error Messages

This section describes the meaning of messages displayed on the LCD screen.

Error Messages Solutions

Paper jam Press OK. If the error does not clear, remove the paper by hand.

Paper jam in the ADF. Remove the jammed paper.

Communication error. Make sure the cable is connected, then try again.

Remove the jammed paper.

& “Paper Jams” on page 17

Make sure the computer is connected correctly. If the error messages still appears, make sure that scanning software is installed on your computer and that the software settings are correct.

Basic Guide

Basic Troubleshooting

Error Messages Solutions

Printer error Paper jam. Open the scanner unit and remove the paper, then turn off the printer. See your documentation.

ADF Error. Remove any objects or documents inside ADF. Turn power off. See documentation.

Printer error See your documentation.

Scanner error See your documentation.

A fax error has occurred. See your documentation.

A printer’s ink pad is nearing the end of its service life. Please contact Epson Support.

A printer’s ink pad is at the end of its service life. Please contact Epson Support.

No dial tone. Fax job incomplete.

Recovery Mode The firmware update has failed. You will need to re-attempt the

Turn the product off and then back on. Make sure that no paper is still in the product. If the error message still appears, contact Epson support.

Turn the product off and then back on. If the error message still appears, contact Epson support.

Press OK to resume printing. The message will be displayed until the ink pad is replaced.

Contact Epson support to replace ink pads before the end of their service life. When the ink pads are saturated, the product stops and Epson support is required to continue printing.

Contact Epson support to replace the ink pad.

Make sure the phone cable is connected correctly and the phone line works.

& “Connecting to a Phone Line” on page 9

If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, turn off the Dial Tone Detection.

& Press K and then x. Then select Fax Settings > Communication > Dial Tone Detection.

firmware update. Ready a USB cable and visit your local Epson website for further instructions.

English

Paper Jams

Caution:

Never touch the buttons on the control panel while your hand is inside the product.

Important:

Be careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged.

Note:

❏ Cancel the print job if prompted by a message from

the LCD screen or the printer driver.

❏ After you have removed the jammed paper, press the

button indicated in the LCD screen.

Basic Guide

Basic Troubleshooting

Removing jammed paper from inside the product

Open the scanner unit.

Important:

Do not lift up the scanner unit when the document cover is open.

Removing jammed paper from the Automatic Document Feeder (ADF)

Remove the stack of paper from the ADF input

tray.

Open the ADF cover.

Important:

Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product may be damaged.

Carefully remove the jammed paper.

Remove all of the paper inside, including any

torn pieces.

Close the scanner unit slowly.

Open the Automatic Document Feeder (ADF).

Basic Guide

Basic Troubleshooting

Remove all of the paper inside, including any

torn pieces.

Close the Automatic Document Feeder (ADF).

Raise the ADF input tray.

Carefully remove the jammed paper.

Print Quality Help

If you see banding (light lines), missing colors, or any other quality problems in your printouts, try the following solutions.

❏ Make sure you have loaded the paper and place your

original correctly.

& “Loading Paper” on page 5 & “Placing Originals” on page 6

❏ Check the paper size settings and the paper type

settings. & “Selecting Paper” on page 5

❏ The print head may be clogged. Perform a nozzle

check first and then clean the print head. Press x and select Maintenance > Nozzle Check.

(a) OK (b) Needs a head cleaning

Faxing Help

English

Return the ADF input tray to its original

position, and close the ADF cover.

❏ Make sure the phone cable is connected correctly

and check that the phone line works. You can check the line status by using the Check Fax Connection function. & “Connecting to a Phone Line” on page 9

❏ If the fax did not send, make sure that the recipient’s

fax machine is turned on and working.

❏ If this product is not connected to a phone and you

want to receive faxes automatically, make sure you turn on auto answer. & “Receiving Faxes” on page 11

Note:

For more solutions to faxing problems, see the online User’s Guide.

Basic Guide

Where To Get Help

Technical Support Web Site

Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at:

http://support.epson.net/ http://www.epson.eu/Support (Europe)

If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at:

http://www.epson.com http://www.epson.eu/Support (Europe)

Then, select the support section of your local Epson Web site.

Note:

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. See the User’s Guide for Epson support information.

Guide de base

Table des matières

Introduction......................... 2

Sources d’informations...................... 2

Indications Attention, Important et Remarque. . . . . 2

Utilisation de Epson Connect Service. . . . . . . . . . . . 2

Consignes de sécurité................ 2

Présentation du panneau de

configuration........................ 4

Touches et écran LCD....................... 4

Voyants................................. 5

Manipulation des papiers et supports

....................................... 6

Sélection du papier......................... 6

Chargement de papier....................... 6

Mise en place de documents originaux. . . . . . . . . . . 7

Chargeur automatique de documents (ADF)

..................................... 7

Vitre du scanner......................... 8

Copie................................ 9

Numérisation........................ 9

Télécopie........................... 10

Présentation de FAX Utility.................. 10

Connexion à une ligne téléphonique........... 10

À propos du câble téléphonique............. 10

Utilisation de la ligne téléphonique pour la

télécopie uniquement.................... 10

Partage d’une ligne avec un téléphone........ 10

Vérification de la connexion de télécopie...... 11

Configuration des fonctions de télécopie........ 11

Configuration des entrées de numérotation

rapide................................ 11

Configuration des entrées de numérotation

groupée.............................. 12

Envoi de télécopies........................ 12

Réception de télécopies..................... 13

Impression de rapports..................... 13

Remplissage de l’encre............. 14

Consignes de sécurité...................... 14

Précautions.............................. 14

Contrôle des niveaux d’encre................. 15

Remplissage des réservoirs d’encre............. 15

Transport du produit............... 17

Dépannage des problèmes de base

..................................... 19

Messages d’erreur......................... 19

Bourrages papier.......................... 20

Retrait du papier bloqué de l’intérieur du

produit............................... 20

Retrait du bourrage papier dans le chargeur

automatique de documents................ 21

Aide concernant la qualité d’impression......... 22

Aide pour la télécopie...................... 22

Où trouver de l’aide................ 23

Site Web du support technique............... 23

Français

Guide de base

Introduction

Important

Mise en garde à respecter pour éviter d’endommager votre équipement.

Sources d’informations

Les versions les plus récentes des manuels suivants sont disponibles sur le site Web d’assistance Epson. http://www.epson.eu/Support (Europe) http://support.epson.net/ (autres pays)

❏ Démarrez ici (papier) :

Fournit des informations sur la configuration du produit et l’installation du logiciel.

❏ Guide de base (papier) :

Fournit des informations de base sur l’utilisation du produit sans ordinateur. Ce manuel peut ne pas être fourni, en fonction du modèle et de la région.

❏ Guide d’utilisation (PDF) :

Fournit les consignes détaillées sur l’utilisation, la sécurité et le dépannage. Consultez ce guide lorsque vous utilisez le produit avec un ordinateur. Pour afficher le manuel au format PDF, vous avez besoin d’Adobe Acrobat Reader 5.0 ou plus ou d’Adobe Reader.

❏ Guide réseau (HTML) :

Fournit aux administrateurs du réseau des informations sur le pilote d’impression et les paramètres réseau.

Remarque

Conseils utiles et informations sur les restrictions d’utilisation du produit.

Utilisation de Epson Connect Service

Avec Epson Connect, vous pouvez imprimer facilement et directement depuis votre smartphone ou tablette. Les services disponibles dépendent du produit. Pour plus d’informations sur l’impression et les autres services, consultez le site suivant : https://www.epsonconnect.com/ (site du portail Epson) http://www.epsonconnect.eu (Europe uniquement)

Vous pouvez afficher le guide Epson Connect en double-cliquant sur l’icône de raccourci bureau.

sur le

Indications Attention, Important et Remarque

Les indications Attention, Important et Remarque sont détaillées ci-dessous et ont la signification suivante.

Attention

Avertissement à suivre à la lettre pour éviter des blessures corporelles.

Consignes de sécurité

Veuillez lire et suivre l’intégralité des consignes indiquées dans cette section pour utiliser ce produit en toute sécurité. Veillez à conserver ce guide pour pouvoir le consulter ultérieurement. Veillez également à suivre les avertissements et consignes repérés sur le produit.

Guide de base

Consignes de sécurité

❏ Utilisez uniquement le cordon d’alimentation

fourni avec le produit et ne l’utilisez avec aucun autre équipement. L’utilisation d’autres cordons avec ce produit ou l’utilisation de ce cordon d’alimentation avec un autre équipement pourrait vous exposer à des risques d’incendie ou d’électrocution.

❏ Veillez à ce que votre cordon d’alimentation soit

conforme aux normes de sécurité locales applicables.

❏ Sauf indication contraire spécifique dans les guides

du produit, ne procédez jamais à des travaux de démontage, de modification ou de réparation au niveau du cordon d’alimentation, du module imprimante, du module scanner ou des accessoires.

❏ Débranchez le produit et faites appel à un

technicien qualifié dans les circonstances suivantes : Le cordon d’alimentation ou sa fiche est endommagé, du liquide a coulé dans le produit, le produit est tombé ou le boîtier a été endommagé, le produit ne fonctionne pas normalement ou ses performances ont changé de manière sensible. N’ajustez pas les commandes non traitées dans les instructions de fonctionnement.

❏ Placez le produit à proximité d’une prise de courant

permettant un débranchement facile du cordon d’alimentation.

❏ Veillez à ne pas renverser de liquide sur le produit et

à ne pas le manipuler les mains mouillées.

❏ Maintenez le produit à au moins 22 cm de distance

des stimulateurs cardiaques. Les ondes radio générées par le produit peuvent affecter de manière négative le fonctionnement des stimulateurs cardiaques.

❏ Si l’écran LCD est endommagé, contactez votre

re ve n de ur . E n c as de co n ta ct de la so lu ti o n à ba se de cristaux liquides avec vos mains, lavez-les soigneusement avec de l’eau et du savon. En cas de contact de la solution à base de cristaux liquides avec vos yeux, rincez-les abondamment avec de l’eau. Si une gêne ou des problèmes de vision subsistent après un nettoyage approfondi, consultez immédiatement un médecin.

❏ Évitez de téléphoner pendant un orage. Des éclairs

pourraient provoquer un risque d’électrocution.

❏ Ne téléphonez pas pour signaler une fuite de gaz

lorsque vous êtes à proximité de la fuite.

Remarque :

Respectez les consignes de sécurité suivantes pour la manipulation de l’encre. & « Remplissage de l’encre » à la page 14

Français

❏ Ne placez et ne rangez pas le produit à l’extérieur,

dans des lieux particulièrement sales ou poussiéreux, à proximité de points d’eau ou de sources de chaleur, ou dans des lieux soumis à des chocs, des vibrations, des températures élevées ou de l’humidité.

Guide de base

Présentation du panneau de configuration

* émet un bip.

Touches et écran LCD

Touches Fonction

e - Écran LCD (modèle à écran monochrome à 2 lignes)

g 0-9,*,# Indique la date/heure ou le nombre de copies ainsi que les numéros de télécopie. Insère des

l, u, r, d, OK Appuyez sur l, u, r, d pour sélectionner les menus. Appuyez sur OK pour confirmer le

Met le produit sous ou hors tension

Active le mode de copie.

Active le mode de télécopie.

Active le mode de numérisation.

paramètre que vous avez sélectionné et passer à l’écran suivant. Lors de la saisie d’un numéro de télécopie, l agit comme une touche d’efface arrière et r insère un espace.

caractères alphanumériques et bascule entre les majuscules, minuscules et les chiffres à chaque pression. Appuyez sur le symbole 1 pour entrer le signe dièse (#), le plus (+) et l’apostrophe (’).

Guide de base

Touches Fonction

Présentation du panneau de configuration

Affiche les listes de numérotation rapide ou groupée. Appuyez de nouveau pour passer d’une liste à l’autre.

Affiche le dernier numéro composé. Lorsque vous saisissez des chiffres en mode de télécopie, cette touche insère un symbole de pause (-) qui ajoute une courte pause pendant la numérotation.

Arrête l’opération en cours ou initialise les paramètres en cours. Si vous appuyez sur cette touche pour annuler une copie, une numérisation ou une télécopie alors que le chargeur automatique de papier est en cours d’utilisation, tous les originaux qui s’y trouvent sont extraits.

Affiche des paramètres détaillés de chaque mode.

Annule/renvoie au menu précédent.

Français

Uniquement sur les modèles Wi-Fi. Affiche les menus Configuration du Wi-Fi qui permettent de paramétrer le produit sans fil. Pour obtenir des consignes d’utilisation des menus, reportez-vous au Guide réseau.

Lance la copie/télécopie en noir et blanc.

Lance la copie/télécopie en couleur.

Voyants

Voyants Fonction

Allumé lorsque le produit est sous tension. Clignote quand le produit reçoit des données, imprime/copie/numérise/télécopie, charge l’encre, ou pendant le nettoyage de la tête d’impression.

Reste allumé pendant que le produit est connecté au réseau Wi-Fi. Clignote pendant le paramétrage du réseau Wi-Fi.

ADF

* La présence de cet élément varie selon les produits.

Allumé lorsque des originaux sont détectés dans l’ADF.

Guide de base

Manipulation des papiers et supports

Sélection du papier

Le produit est automatiquement réglé en fonction du type de papier sélectionné dans les paramètres d’impression. C’est la raison pour laquelle le paramétrage du type de papier est aussi important. Ce paramètre indique au produit quel type de papier est utilisé et ajuste la quantité d’encre nécessaire en conséquence. Le tableau suivant répertorie les paramètres que vous devez sélectionner en fonction du papier utilisé.

Pour ce papier Type de papier sur

Papier ordinaire Papier ordinaire

Epson Bright White Ink Jet Paper (Papier jet d’encre blanc brillant)

l’écran LCD

Faites coulisser le guide papier et le bac de sortie

et soulevez la butée.

Remarque :

Laissez suffisamment de place devant le produit pour que le papier puisse être éjecté sans problème.

Faites glisser le guide latéral vers la gauche.

Chargez le papier face imprimable vers le haut,

contre le bord droit du bac papier arrière.

Chargement de papier

Procédez comme suit pour charger le papier :

Faites basculer la protection du chargeur vers

l’avant.

Remarque :

❏ Aérez et alignez les bords du papier avant de le

charger.

❏ La face imprimable est généralement plus blanche et

plus brillante que l’autre face.

❏ Commencez toujours par charger le petit côté du

papier dans le bac arrière, même lorsque vous imprimez des documents au format paysage.

❏ Vous pouvez utilisez les formats de papier suivants

dotés d’orifices de reliure : A4, A5, A6, Legal, Lettre. Chargez une seule feuille de papier à la fois.

Guide de base

Manipulation des papiers et supports

Faites glisser le guide latéral vers le bord gauche

du papier mais ne serrez pas.

Remarque :

Si vous utilisez du papier ordinaire, ne chargez pas le papier au-delà du repère en forme de flèche H, situé à l’intérieur du guide latéral. Si vous utilisez des supports spéciaux Epson, veillez à ce que le nombre de feuilles soit inférieur à la limite définie pour le support.

Rabattez la protection du chargeur vers l’arrière.

Mise en place de documents originaux

Chargeur automatique de documents (ADF)

Vous pouvez charger vos documents originaux dans le chargeur automatique de documents pour copier, numériser ou télécopier rapidement plusieurs pages. Vous pouvez utiliser les originaux suivants dans le chargeur automatique de documents.

Taille A4/Lettre/Legal

Type Papier ordinaire

Poids

Capacité Épaisseur totale de 3 mm, environ 30 feuilles

64 g/m

(Lettre US, A4) maximum 10 feuilles (Légal)

Important :

Évitez les documents suivants pour prévenir des bourrages papier. Pour ces types, utilisez la vitre du scanner.

❏ Documents assemblés à l’aide de trombones,

agrafes, etc.

❏ Documents auxquels une bande ou un papier

est collé.

❏ Photos, OHP ou papier de transfert thermique.

❏ Papier déchiré, froissé ou perforé.

à 95 g/m

Français

Remarque :

Pour obtenir des consignes sur le chargement de supports autres que le papier ordinaire, reportez-vous au Guide d’utilisation au format PDF.

Assurez-vous qu’il ne reste pas d’originaux sur la

vitre du scanner. Il est possible que le chargeur automatique de documents (ADF) ne détecte pas les documents insérés si des originaux sont présents sur la vitre du scanner.

Guide de base

Manipulation des papiers et supports

Tapez les documents originaux sur une surface

plane pour uniformiser les bords.

Faites glisser le guide latéral sur le chargeur

automatique de documents.

Insérez les documents originaux face vers le haut

et bord court en premier dans le chargeur automatique de documents.

Vérifiez que le voyant ADF du panneau de

configuration est allumé.

Remarque :

❏ Il est possible que le voyant ADF reste allumé si des

originaux sont présents sur la vitre du scanner. Dans ce cas, si vous appuyez sur x, l’original présent sur la vitre du scanner est copié, numérisé ou télécopié à la place des originaux insérés dans l’ADF.

❏ Le voyant ADF ne s’allume pas lorsque le produit est

en mode veille. Appuyez sur une autre touche que P pour sortir du mode veille. Il est possible que le voyant mette du temps à se rallumer après la sortie du mode veille.

❏ Veillez à ce qu’aucun corps étranger ne se glisse dans

l’orifice situé dans l’angle avant gauche de la vitre du scanner. Cela pourrait empêcher l’ADF de fonctionner.

❏ Lorsque vous utilisez la fonction de copie avec le

chargeur automatique de documents, les paramètres d’impression sont définis sur Réduire/ agrandir — Format réel, Type pap — Pap ordi, et Taille pap — A4/Legal. L’impression est rognée si le format d’un document original copié est supérieur au format A4/Legal.

Vitre du scanner

Ouvrez le capot de documents et placez votre

document original face vers le bas sur la vitre du scanner.

Faites glisser le guide latéral jusqu’à ce qu’il

affleure les documents originaux.

+ 161 hidden pages

Epson L550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual